LG BH7220B

Internal Use Only
Website http://biz.lgservice.com
SERVICE MANUAL
MODEL: BH7220B (BH7220B, S72B1-F/S/C/W)
3D Blu-ray Disc / DVD

HOME THEATER SYSTEM
SERVICE MANUAL
TM
MODEL: BH7220B
(BH7220B, S72B1-F/S/C/W)
CAUTION
BEFORE SERVICING THE UNIT, READ THE SAFETY PRECAUTIONS
IN THIS MANUAL.
P/NO : AFN75741152
MARCH, 2012
CONTENTS
SECTION
SECTION
SECTION
SECTION
SECTION
1 ........ SUMMARY
2 ........ ELECTRICAL
3 ........ CABINET & MAIN CHASSIS
4 ........ MT8560 F/E LOADER PART
5 ........ REPLACEMENT PARTS LIST
1-1
SECTION 1
SUMMARY
CONTENTS
PRODUCT SAFETY SERVICING GUIDELINES FOR BD-HTS PRODUCTS .................................................. 1-3
SERVICING PRECAUTIONS ............................................................................................................................ 1-4
GENERAL SERVICING PRECAUTIONS
INSULATION CHECKING PRODEDURE
ELECTROSTATICALLY SENSITIVE (ES) DEVICES
INITIAL SYSTEM SETUP .................................................................................................................................. 1-5
HIDDEN KEY MODE ......................................................................................................................................... 1-6
SOFTWARE UPGRADE .................................................................................................................................... 1-7
NETWORK UPDATE ......................................................................................................................................... 1-8
SPECIFICATIONS ........................................................................................................................................... 1-10
1-2
PRODUCT SAFETY SERVICING GUIDELINES FOR BD-HTS PRODUCTS

IMPORTANT SAFETY NOTICE
This manual was prepared for use only by properly trained audio-video service
technicians.
When servicing this product, under no circumstances should the original design be
modified or altered without permission from LG Corporation. All components should
be replaced only with types identical to those in the original circuit and their physical
location, wiring and lead dress must conform to original layout upon completion of
repairs.
Special components are also used to prevent x-radiation, shock and fire hazard.
These components are indicated by the letter x included in their component designators and are required to maintain safe performance. No deviations are allowed
without prior approval by LG Corporation.
Circuit diagrams may occasionally differ from the actual circuit used. This way,
implementation of the latest safety and performance improvement changes into the
set is not delayed until the new service literature is printed.
CAUTION : Do not attempt to modify this product in any way. Never perform customized installations without manufacturers approval. Unauthorized modifications
will not only void the warranty, but may lead to property damage or user injury.
Service work should be performed only after you are thoroughly familiar with these
safety checks and servicing guidelines.
GRAPHIC SYMBOLS
The exclamation point within an equilateral triangle is intended to
alert the service personnel to important safety information in the
service literature.
The lightning flash with arrowhead symbol within an equilateral
triangle is intended to alert the service personnel to the presence of
noninsulated dangerous voltage that may be of sufficient magnitude
to constitute a risk of electric shock.
The pictorial representation of a fuse and its rating within an equilateral triangle is intended to convey to the service personnel the
following fuse replacement caution notice:
CAUTION : FOR CONTINUED PROTECTION AGAINST RISK
OF FIRE, REPLACE ALL FUSES WITH THE SAME TYPE AND
RATING AS MARKED NEAR EACH FUSE.
SERVICE INFORMATION
While servicing, use an isolation transformer for protection from AC line shock. After
the original service problem has been corrected, make a check of the following:
TIPS ON PROPER INSTALLATION

1. Never install any receiver in a closed-in recess, cubbyhole, or closely fitting shelf
space over, or close to, a heat duct, or in the path of heated air flow.
2. Avoid conditions of high humidity such as: outdoor patio installations where dew
is a factor, near steam radiators where steam leakage is a factor, etc.
3. Avoid placement where draperies may obstruct venting. The customer should
also avoid the use of decorative scarves or other coverings that might obstruct
ventilation.
4. Wall- and shelf-mounted installations using a commercial mounting kit must
follow the factory-approved mounting instructions. A product mounted to a shelf
or platform must retain its original feet (or the equivalent thickness in spacers) to
provide adequate air flow across the bottom. Bolts or screws used for fasteners
must not touch any parts or wiring. Perform leakage tests on customized installations.
5. Caution customers against mounting a product on a sloping shelf or in a tilted
position, unless the receiver is properly secured.
6. A product on a roll-about cart should be stable in its mounting to the cart.
Caution the customer on the hazards of trying to roll a cart with small casters
across thresholds or deep pile carpets.
7. Caution customers against using extension cords. Explain that a forest of extensions, sprouting from a single outlet, can lead to disastrous consequences to
home and family.
FIRE AND SHOCK HAZARD

1. Be sure that all components are positioned to avoid a possibility of adjacent
component shorts. This is especially important on items trans-ported to and from
the repair shop.
2. Verify that all protective devices such as insulators, barriers, covers, shields,
strain reliefs, power supply cords, and other hardware have been reinstalled per
the original design. Be sure that the safety purpose of the polarized line plug has
not been defeated.
3. Soldering must be inspected to discover possible cold solder joints, solder
splashes, or sharp solder points. Be certain to remove all loose foreign particles.
4. Check for physical evidence of damage or deterioration to parts and components, for frayed leads or damaged insulation (including the AC cord), and
replace if necessary.
5. No lead or component should touch a high current device or a resistor rated at 1
watt or more. Lead tension around protruding metal surfaces must be avoided.
6. After reassembly of the set, always perform an AC leakage test on all exposed
metallic parts of the cabinet (the channel selector knobs, antenna terminals,
handle and screws) to be sure that set is safe to operate without danger of
electrical shock. DO NOT USE A LINE ISOLATION TRANSFORMER DURING
THIS TEST. Use an AC voltmeter having 5000 ohms per volt or more sensitivity
in the following manner: Connect a 1500 ohm, 10 watt resistor, paralleled by a
.15 mfd 150V AC type capacitor between a known good earth ground water pipe,
conduit, etc.) and the exposed metallic parts, one at a time. Measure the AC voltage across the combination of 1500 ohm resistor and .15 mfd capacitor. Reverse
the AC plug by using a non-polarized adaptor and repeat AC voltage measurements for each exposed metallic part. Voltage measured must not exceed 0.75
volts RMS. This corresponds to 0.5 milliamp AC. Any value exceeding this limit
constitutes a potential shock hazard and must be corrected immediately.
1-3
CAUTION : CLASS 1M VISIBLE AND INVISIBLE LASER

RADIATION WHEN OPEN. DO NOT VIEW DIRECTLY WITH
OPTICAL INSTRUMENTS
Use of controls, adjustments or the performance of procedures
other than those specified herein may result in hazardous radiation exposure.
SERVICING PRECAUTIONS
CAUTION: Before servicing the BD-HTS covered by this service data and its supplements and addends, read and follow
the SAFETY PRECAUTIONS.
NOTE: if unforeseen circumstances create conflict between
the following servicing precautions and any of the safety
precautions in this publications, always follow the safety precautions.
Remember Safety First :
Electrostatically Sensitive (ES) Devices

Some semiconductor (solid state) devices can be damaged
easily by static electricity. Such components commonly are
called Electrostatically Sensitive (ES) Devices. Examples of
typical ES devices are integrated circuits and some field effect
transistors and semiconductor chip components.
The following techniques should be used to help reduce the
incidence of component damage caused by static electricity.
General Servicing Precautions

1. Always unplug the BD-HTS AC power cord from the AC
power source before:
(1) Removing or reinstalling any component, circuit board,
module, or any other assembly.
(2) Disconnecting or reconnecting any internal electrical
plug or other electrical connection.
(3) Connecting a test substitute in parallel with an electrolytic capacitor.
Caution : A wrong part substitution or incorrect polarity installation of electrolytic capacitors may result in an
explosion hazard.
1. Immediately before handling any semiconductor component or semiconductor-equipped assembly, drain off any
electrostatic charge on your body by touching a known
earth ground. Alternatively, obtain and wear a commercially
available discharging wrist strap device, which should be
removed for potential shock reasons prior to applying power
to the unit under test.
2. Do not spray chemicals on or near this BD-HTS or any of its

assemblies.
3. Use only a grounded-tip soldering iron to solder or unsolder

ES devices.
3. Unless specified otherwise in this service data, clean electrical contacts by applying an appropriate contact cleaning
solution to the contacts with a pipe cleaner, cotton-tipped
swab, or comparable soft applicator.
Unless specified otherwise in this service data, lubrication of
contacts is not required.
4. Use only an anti-static solder removal device. Some solder

removal devices not classified as anti-static can generate
electrical charges sufficient to damage ES devices.
4. Do not defeat any plug/socket B+ voltage interlocks with

whitch instruments covered by this service manual might be
equipped.
6. Do not remove a replacement ES device from its protective

package until immediately before you are ready to install
it. (Most replacement ES devices are packaged with leads
electrically shorted together by conductive foam, aluminum
foil,or comparable conductive material).
5. Do not apply AC power to this BD-HTS and / or any of its

electrical assemblies unless all solidstate device heat sinks
are correctly installed.
6. Always connect the test instrument ground lead to an
appropriate ground before connecting the test instrument
positive lead. Always remove the test instrument ground
lead last.
Insulation Checking Procedure
Disconnect the attachment plug from the AC outlet and turn
the power on. Connect an insulation resistance meter (500V)
to the blades of the attachment plug. The insulation resistance
between each blade of the attachment plug and accessible
conductive parts (Note 1) should be more than 1Mohm.
Note 1 : Accessible Conductive Parts include Metal panels,
Input terminals, Earphone jacks,etc.
2. After removing an electrical assembly equipped with ES

devices, place the assembly on a conductive surface such
as aluminum foil, to prevent electrostatic charge buildup or
exposure of the assembly.
5. Do not use freon-propelled chemicals. These can generate

an electrical charge sufficient to damage ES devices.
7. Immediately before removing the protective material from

the leads of a replacement ES device, touch the protective
material to the chassis or circuit assembly into which the
device will be installed.
Caution: Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
8. Minimize bodily motions when handling unpackaged
replacement ES devices. (Normally harmless motion such
as the brushing together of your clothes fabric or the lifting
of your foot from a carpeted floor can generate static electricity sufficient to damage an ES device.)
1-4
INITIAL SYSTEM SETUP

When you turn on the unit for the first time, the initial setup wizard appears on the screen. Set the display language,
network setting and speaker setup on the initial setup wizard.
1. Press (POWER).
The initial setup wizard appears on the screen.
2. Use c/d/e/f to select a display language and
press ENTER (~).
3. Read and prepare the preparations for the network settings and then press ENTER (~) while [Start] is highlighted.
6. Select [Next] and press ENTER (~) to apply network

settings.
Network connection status is displayed on the screen.

For details on network settings, refer to O/M for Connecting to your Home Network.
7. Select [Next] and press ENTER (~).
8. Press ENTER (~) to verify the test tone signals of
the speakers.
If wired network is connected , the network connection

setting will automatically be finished.
4. All available networks are displayed on the screen.
Use c/d to select [Wired Network] or desired SSID of
wireless network and press ENTER (~).
After verifying the test tone signals, press ENTER (~)

while [Stop] is highlighted. Select [Next] and press ENTER (~).
9. Check all the settings that you have set in the previous steps.
If you have security on your access point, you need to

input the security code as necessary.
5. Use c/d/e/f to select the IP mode between
[Dynamic] and [Static]. Normally, select [Dynamic]
to allocate an IP address automatically
Press ENTER (~) while [Finish] is highlighted to finish the initial setup settings. If there is any settings to
be changed, use e/f to select [Previous] and press
ENTER (~).
1-5
HIDDEN KEY MODE

HIDDEN
MODE
AVAILABLE
STATUS
ENTRANCE
KEY
EXIT
KEY
DISPLAY
DISPLAY
SYSTEM
INFORMATION
(NO DISC || OPEN)

&& (Highlight on
16:9 Full of setup
menu)
1+3+9+7+1+3+9+
ENTER or MP2
PAUSE or HOME
Pause Key
FACTORY RESET
SYSTEM
INFORMATION
(KEY,VERSION)
1. PLATFORM
INFORMATION
2. HDMI
CONNECTTON
INFORMATION
3. WIRELESS
INFORMATION
DISPLAY
DEBUG
INFORMATION
(NO DISC || OPEN)

&& (Highlight on
16:9 Full of setup
menu)
4+5+6+2+5+8+0+
ENTER
RETURN/PAUSE
EEPROM
INITIAL
POWER ON
STATUS
Front STOP +
RMC 0 for 5s
Auto exit
E2P CLEAR
DOOR
LOCK
DVD FUNCTION
and POWER ON
STATUS
Front STOP +
RMC STOP for 5s
Toggling
Locked display
for 3s
WIRELESS
SPK
REMATE
POWER ON
STATUS
Front STOP +
RMC MUTE
REMATE
1-6
SOFTWARE UPGRADE
Burn a DVD recordable disc or USB with a file that is named to LG_HB_7000M60.ROM.
Insert a upgrading disc or USB.
Show help message for disc upgrade as follows.
Press Enter key to upgrade.
Press Enter key to upgrade and it will show progress information.
After completing upgrade then power is off.
1-7
NETWORK UPDATE
You can update the firmware by connecting your unit device directly to the S/W update server.
Configuring Network Settings

To update the firmware by connecting your player directly to the S/W update server, your player must be
connected to network. If your player is not connected to network, make a physical connection.
1) Press Home on the Remote Control.
2) Press or select the Setup mode.
3) Select Others --> Software Update
4) On the UPDATE window, press or ENTER to

check for the newest update.
(Checking will takes about one minute.)
Caution:
Pressing Enter while checking for the update will end
process.
1-8
If newer version exists,

5) If newer version exists, the message
A new update was found. Do you want to
download it? appears.
Select OK to download the update.
(Selecting CANCEL will end the update.)
6) The player starts downloading the newest update

from the SBP server.
7) When downloading is completed, the message,

Download is complete. Do you want to
update? appears.
8) Select OK to start updating.
9) Update will be processed

Caution :
Do not turn off the power during firmware update.
10) When update is completed,

the system will turn off automatically.
1-9
SPECIFICATIONS
GENERAL
Power requirements
Power consumption
Dimensions (W x H x D)
Net Weight (Approx.)
Operating temperature
Operating humidity
Refer to main label on the rear panel.

Refer to main label on the rear panel.
Approx. 440 X 65 X 297 mm
3.3 kg
5 C to 35 C (41 F to 95 F)
5 % to 90 %
INPUTS/OUTPUTS
VIDEO OUT
HDMI IN/OUT (video/audio)
ANALOG AUDIO IN
DIGITAL IN (OPTICAL)
PORT. IN
1.0 V (p-p), 75 , sync negative, RCA jack x 1

19 pin (Type A, HDMI Connector)
2.0 Vrms (1 kHz, 0 dB), 600 , RCA jack (L, R) x 1
3 V (p-p), Optical jack x 1
0.5 Vrms (3.5 mm stereo jack)
TUNER
FM Tuning Range
87.5 to 108.0 MHz or 87.50 to 108.00 MHz
AMPLIFIER
Power output (4 / 3 ), (RMS), THD 10 %
Total
1100 W
Front
180 W x 2
Center
180 W
Rear
180 W x 2
Sub-Woofer
200 W (Passive)
SYSTEM
Laser
Wavelength
Signal system
Frequency response
Harmonic distortion
Dynamic range
LAN port
Bus Power Supply (USB)
Semiconductor laser
405 nm / 650 nm
Standard PAL/NTSC color TV system
20 Hz to 18 kHz (48 kHz, 96 kHz, 192 kHz sampling)
Less than 0.05 %
More than 80 dB
Ethernet jack x 1, 10BASE-T / 100BASE-TX
DC 5 V
2.1 A
1-10
SPEAKERS
Front speaker (Left/ Right)
Type
Impedance Rated
Input Power
Max. Input power
Net Dimensions (W x H x D)
Net Weight
2 Way 2 speaker
4
180 W
360 W
88 x 213 x 87 mm
0.82 kg
Rear speaker (Left/ Right)

Type
Impedance Rated
Input Power
Max. Input power
Net Weight
1 Way 1 speaker
4
180 W
360 W
88 x 126 x 87 mm
0.63 kg
Center speaker
Type
Impedance Rated
Input Power
Max. Input power
Net Weight
2 Way 3 speaker
4
180 W
360 W
330 x 93 x 74 mm
1.46 kg
Subwoofer
Type
Impedance Rated
Input Power
Max. Input power
Net Weight
1 Way 1 speaker
3
200 W
400 W
251 x 336 x 302 mm
6 kg
Design and specifications are subject to change without notice.
1-11
MEMO
1-12
SECTION 2 ELECTRICAL
CONTENTS
DIGITAL DISPLAY & MEDIA TRAINING MASTER ............................................................................................................. 2-2
1. DISTORTED PICTURE .............................................................................................................................................. 2-2
2. NO PICTURE ............................................................................................................................................................. 2-7
3. PICTURE COLOR .................................................................................................................................................... 2-12
4. NOISE/AUDIO PROBLEMS ..................................................................................................................................... 2-14
5. MISCELLANEOUS ................................................................................................................................................... 2-17
6. BLU-RAY PLAYER................................................................................................................................................... 2-26
ONE POINT REPAIR GUIDE .............................................................................................................................................. 2-27
1. NO POWER PROBLEM ........................................................................................................................................... 2-27
2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR WELCOME ON FRONT PANEL .......... 2-29
3. WIRED NETWORK CONNECTION ERROR........................................................................................................... 2-38
4. WIRELESS NETWORK CONNECTION ERROR .................................................................................................... 2-39
5. BAD HDMI VIDEO / AUDIO OUTPUT ..................................................................................................................... 2-40
6. NO AUDIO FROM SPEAKER .................................................................................................................................. 2-41
7. NO USB.................................................................................................................................................................... 2-42
ELECTRICAL TROUBLESHOOTING GUIDE..................................................................................................................... 2-43
1. SYSTEM POWER SUPPLY ON SMPS BOARD ..................................................................................................... 2-43
2. AMP POWER SUPPLY ON SMPS BOARD ............................................................................................................ 2-46
3. POWER SUPPLY ON MAIN BOARD ...................................................................................................................... 2-47
4. SYSTEM PART ........................................................................................................................................................ 2-53
5. NO CVBS VIDEO OUTPUT ..................................................................................................................................... 2-55
6. NO HDMI OUTPUT .................................................................................................................................................. 2-56
7. NO AUDIO OUTPUT ................................................................................................................................................ 2-57
WAVEFORMS ...................................................................................................................................................................... 2-58
1. SYSTEM PART - 1................................................................................................................................................... 2-58
2. SYSTEM PART - 2 (SYSTEM MEMORY) ............................................................................................................... 2-59
3. VIDEO PART (100% FULL COLOR BAR)............................................................................................................... 2-60
4. AUDIO PART - 1 (S/PDIF) ....................................................................................................................................... 2-61
5. AUDIO PART - 2 (I2S) ............................................................................................................................................. 2-62
6. HDMI PART.............................................................................................................................................................. 2-63
WIRING DIAGRAM .............................................................................................................................................................. 2-65
BLOCK DIAGRAM .............................................................................................................................................................. 2-67
CIRCUIT DIAGRAMS .......................................................................................................................................................... 2-69
1. SMPS CIRCUIT DIAGRAM ...................................................................................................................................... 2-69
2. MAIN - CPU CIRCUIT DIAGRAM ............................................................................................................................ 2-71
3. MAIN - MEMORY CIRCUIT DIAGRAM ................................................................................................................... 2-73
4. MAIN - LOADER CIRCUIT DIAGRAM ..................................................................................................................... 2-75
5. MAIN - MICOM CIRCUIT DIAGRAM ....................................................................................................................... 2-77
6. MAIN - HDMI CIRCUIT DIAGRAM .......................................................................................................................... 2-79
7. MAIN - ADC/DIR CIRCUIT DIAGRAM ..................................................................................................................... 2-81
8. MAIN - DSP CIRCUIT DIAGRAM ............................................................................................................................ 2-83
9. MAIN - POWER CIRCUIT DIAGRAM ...................................................................................................................... 2-85
10. MAIN - I/O CIRCUIT DIAGRAM ............................................................................................................................... 2-87
11. AMP - PWM CIRCUIT DIAGRAM ............................................................................................................................ 2-89
12. AMP - AMP CIRCUIT DIAGRAM ............................................................................................................................. 2-91
13. JACK CIRCUIT DIAGRAM (OPTIONAL PART)....................................................................................................... 2-93
14. FRONT CIRCUIT DIAGRAM .................................................................................................................................... 2-97
CIRCUIT VOLTAGE CHART ............................................................................................................................................... 2-99
PRINTED CIRCUIT BOARD DIAGRAMS ......................................................................................................................... 2-101
1. SMPS P. C. BOARD .............................................................................................................................................. 2-101
2. MAIN P. C. BOARD ............................................................................................................................................... 2-103
3. AMP P. C. BOARD................................................................................................................................................. 2-107
4. JACK P. C. BOARD (OPTIONAL PART) ............................................................................................................... 2-109
5. FRONT P. C. BOARD ............................................................................................................................................ 2-111
2-1
DIGITAL DISPLAY & MEDIA TRAINING MASTER

Objective: To provide clear and concise guidelines for customer service agents to handle calls on
box goods calls.
1. DISTORTED PICTURE
1-1. Lines on Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.
What cables is
the customer using to
connect the BD?
NO
Determine what cables the customer is using to connect

the BD to the TV and if connected properly. Refer to OM for
connections. Tighten any loose cables. Make sure the customer
is not connecting a BD to VCR or BD to DVD Recorder.
Copy protection can distort the picture on older DVD models.
YES
Is the TV set
to the correct input?
NO
Make sure the TV is on the correct input.

Turn TV off, then on to determine input.
Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.
YES
Do ghosting appear
when watching multiple discs?
NO
One disc displaying the issue is a problem with the disc.

Multiple discs displaying the problem could indicate the BD lens needs to
be cleaned. Recommend the customer use a lens cleaner on the BD.
A lens cleaner is available at any local electronics retailer.
YES
Do lines appear
NO

Multiple discs displaying the problem could indicate the BD lens needs to
be cleaned. Recommend the customer use a lens cleaner on the BD.
A lens cleaner is available at any local electronics retailer.
YES
Does ghosting appear

when the BD is connected to
another TV?
NO
Connect the BD to another TV and play a disc.

No ghosting during disc play back indicates a problem with the first TV.
Please refer to the owners manual for instructions on how to connect
the BD to a TV. If the BD has a problem on the second TV,
then see service chart for service information.
YES
Has the customer tried

another set of cables?
NO
Have the customer try another set of cables. A bad cable can
also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.
2-2

1-2. Ghost Picture
What cables is the customer

using to connect the BD?
NO
Determine what cables the customer is using to connect the BD to

the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.
YES
Is the TV set to
the correct input?
NO
Make sure the TV is on the correct input. Turn TV off,

then on to determine input. Video when using composite,
or component. DVI when using DVI, and HDMI when using HDMI.
YES
Do ghosting appear when

watching multiple discs?
NO

Multiple discs displaying the problem could indicate the BD lens
needs to be cleaned. Recommend the customer use a lens cleaner
on the BD. A lens cleaner is available at any local electronics retailer.
YES
Do lines appear when

watching a TV program?
NO
Ghosting appearing when watching a TV program indicates an

issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine
if the problem is following the BD.
YES
Does ghosting
appear when the BD is
connected to another TV?
NO

No ghosting during disc play back indicates a problem with the first TV.
Please refer to the owners manual for instructions on how to
connect the BD to a TV. If the BD has a problem on the second TV,
YES

NO
2-3

1-3. Rolling Picture

NO

Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
YES
Is the TV set to
the correct input?
NO

then on to determine input. Video when using composite,
YES
Does rolling appear when

NO

YES
Does rolling appear when

NO
Rolling appearing when watching a TV program indicates

an issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine if the problem
is following the BD.
YES
Does rolling appear

another TV?
NO
Connect the BD to another TV and play a disc. No lines during disc play
back indicates a problem with the first TV. Please refer to the owners
manual for instructions on how to connect the BD to a TV. If the BD has a
problem on the second TV, then see service chart for service information.
YES

NO
Have the customer try another set of cables. A bad cable can also
cause video problems. Test the cable with another device to the TV
to also determine if the TV is bad. If BD is problem,
2-4

1-4. Shaky Picture

NO

YES
Is the TV set to
the correct input?
NO
Make sure the TV is on the correct input. Turn TV off, then on

to determine input. Video when using composite, or component.
YES
Does shaking appear when

NO

YES
Does shaking appear when

NO
Shaking appearing when watching a TV program indicates

n issue with the display. If the TV program is fine, then connect
YES
Does shaking appear

another TV?
NO
Connect the BD to another TV and play a disc. No shaking during

disc play back indicates a problem with the first TV. Please refer to
the owners manual for instructions on how to connect the BD to a TV.
If the BD has a problem on the second TV,
YES

NO
2-5

1-5. Blurry Picture

NO

Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
YES
Is the TV set to
the correct input?
NO

then on to determine input. Video when using composite, or component.
YES
Does blurriness appear when

NO

needs to be cleaned. Recommend the customer use a lens cleaner on
the BD. A lens cleaner is available at any local electronics retailer.
YES
Does blurriness appear when

NO
Blurriness appearing when watching a TV program indicates an

issue with the display. If the TV program is fine, then connect
YES
Does blurriness appear

another TV?
NO
Connect the BD to another TV and play a disc. No blurriness

during disc play back indicates a problem with the first TV.
YES

NO
Have the customer try another set of cables.

A bad cable can also cause video problems. Test the cable with another
device to the TV to also determine if the TV is bad. If BD is problem, please
see service chart for service information.
2-6

2. NO PICTURE
2-1. Black Screen
The entire screen is black.
Does the BD on-screen

menu appear?
NO
In case of customer use composite cable please make sure selecting

available resolution in the menu of the BD player, composite video can just
support 480i/p. In case of composite output is black please push the stop
button at the remote controller about 5 sec for changing 480p resolution.
YES

NO

YES
Is the TV set to
the correct input?
NO

YES
Is the customer able to

watch TV programming?
NO
If the customer is not able to watch television then he may have a

problem with his television, especially if the cable signal comes
through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.
YES
Can the customer connect

the BD to another TV?
NO
Have the customer connect the BD to another TV in order to

determine if the problem is the BD or the TV. Refer to the OM for
connections assistance. If the BD works on the second TV,
then the customer has a problem with his TV.
YES

NO
also cause video problems. Test the cable with another device to the TV
to also determine if the TV is bad. If BD is problem, please see
service chart for service information.
2-7

2-2. Blue Screen
The entire screen is a solid blue color.

menu appear?
NO

YES

NO
Determine what cables the customer is using to connect the BD

to the TV and if connected properly. Refer to OM for connections.
YES
Is the TV set to
the correct input?
NO
Make sure the TV is on the correct input.

Turn TV off, then on to determine input. Video when using composite,
YES

NO

YES

NO

YES

NO
cause video problems. Test the cable with another device to
2-8

2-3. Snowy Screen
A snowy picture is when black and white dots are all over the screen.

menu appear?
NO

YES

NO

YES
Is the TV set to
the correct input?
NO

YES

NO
If the customer is not able to watch television then he may

have a problem with his television, especially if the cable signal comes
YES

NO

YES

NO
2-9

2-4. No Signal
A no signal message appears on the screen of the display.

menu appear?
NO

YES

NO

YES
Is the TV set to the

correct input?
NO

YES

NO

YES

NO

YES

NO
Have the customer try another set of cables. A bad cable

can also cause video problems. Test the cable with another device to
2-10

2-5. Invalid Format or Format Not Supported
Is the customer using a

digital cable connection?
NO
Make sure the customers simultaneously connecting analog component

cable with HDMI cable. And then If Copy Protected Disc is playing back,
analog component output is no picture. Only when the analog output
is 480i, you can see the picture. In case of No Copy Protected Disc,
you can see the picture regardless of the resolution.
YES
Is the customer using an

analog cable connection?
NO
Customers using an DVI , or HDMI cable connection need to set

the resolution on the product. Actually our BD can support 480i~1080p
but some TVs can just support specific resolution so in order to match
resolution between TV & BD P user can choose AUTO mode
at the setup menu.
YES
Is the display
HDCP compliant?
NO
Make sure the display is HDCP compliant when using a DVI or

HDMI connection. A lack of HDCP compliancy on the display may
cause an invalid format or format not supported message to appear.
It can also cause a copy protection OSD to appear.
YES
Has the customer tried the

device on another display?
NO
Ask the customer to connect the device to another display.

If the device starts working, then the problem may be the original display.
The customer will need to troubleshoot the display. If the device
still does not work, then the problem may be the device or the cable.
YES

another cable?
NO
Ask the customer to replace the cable between the device and display.
If the problem is corrected, then the problem was with the cable.
If the problem continues, then the device is the problem.
Set up service according to in warranty or out of warranty procedures.
2-11

3. PICTURE COLOR
3-1. No Color
The video displays no color and only shows in black and white.

NO

BD to VCR. Copy protection can distort the picture on older VCR models.
YES

correct input?
NO
Make sure the TV is on the correct input according to the

connections in use. Video when using composite, or component.
YES
Does color appear when

NO

Make sure the discs the customer is using are compatible with the
BD by checking playable discs in the owners manual.
Multiple discs displaying the problem indicates a problem
with the BD player.
YES
Does color appear when

NO
If the cable or satellite programming is connected through

another input and the customer does not get color, the customer has a
problem with his television. If a TV program does have the color,
the problem may be the BD player, the cables being used,
or the TV itself.
YES
Does color appear

when the BD is
NO
Connect the BD to another TV and play a disc. Good color during

disc play back indicates a problem with the first TV. Please refer to the
owners manual for instructions on how to connect the BD to a TV.
If the BD has a problem on the second TV, then see service chart for
service information.
YES

NO
the TV to also determine if the TV is bad. If the BD is the problem,
2-12

3-2. Poor Color
The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to
a screen.

NO

BD to VCR. Copy protection can distort the picture on older VCR models.
YES

correct input?
NO
Make sure the TV is on the correct input according to the

connections in use. Video when using composite, or component.
YES
Is color fine
NO

Make sure the discs the customer is using are compatible with the BD
by checking playable discs in the owners manual. Multiple discs
displaying the problem indicates a problem with the BD player.
YES
Is color fine
when watching a TV program?
NO
If the cable or satellite programming is connected through another

input and the customer does not get color, the customer has a problem
with his television. If a TV program does have the color, the problem
may be the BD player, the cables being used, or the TV itself.
YES
Is color fine when the BD is

NO

Good color during disc play back indicates a problem with the first TV.
YES

NO
Have the customer try another set of cables. A bad cable

can also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If the BD is the problem,
2-13

4. NOISE/AUDIO PROBLEMS
4-1. No Audio
The customer is not able to get audio.

NO

Tighten any loose cables. Make sure the customer has audio cables
connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).
YES
Is the customer
able to see video?
NO
Make sure the customer has not routed video

and audio to separate inputs.
YES
Does issue occur on

more than one disc?
NO
Problem occurring on one disc indicates a problem with the disc.

Problem occurring on multiple discs could indicate a lens cleaner
is needed. The customer can purchase a lens cleaner at any
electronics retailer.
YES
Problem occur when

watching TV program?
NO
No audio from a TV program on a different channel or input means

there is a problem with the television. If a TV program does have
the audio, the problem may be the BD player, the cables being used,
or the TV itself.
YES
Does the problem occur

when BD is connected to
another TV?
NO
Audio is fine when the BD is connected to

another TV indicates the problem is with the television.
Refer to the owners manual for assistance
with connecting BD to another TV.
YES

NO
cause audio problems. Test the cable with another device to
2-14

4-2. Distorted Audio
The audio sounds muffled, scratchy, or the audio skips.

using to connect the DVD?
NO

Tighten any loose cables. Make sure the customer has audio
cables connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).
YES
Is the customer
able to see video?
NO
Make sure the customer has not routed

video and audio to separate inputs.
YES
Does issue occur on

more than one disc?
NO
Problem occurring on one disc indicates a problem with the disc.

Problem occurring on multiple discs could indicate a lens cleaner
is needed. The customer can purchase a lens cleaner at any
electronics retailer.
YES
Problem occur when

watching TV program?
NO
Distorted audio from a TV program on a different channel or

input means there is a problem with the television. If a TV program
does have the audio, the problem may be the BD player, the cables
being used, or the TV itself.
YES
Does the problem occur

when DVD is connected to
another TV?
NO
Audio is fine when the BD is connected to

another TV indicates the problem is with the television.
Refer to the owners manual for assistance
with connecting BD to another TV.
YES

NO
also cause audio problems. Test the cable with another device to
2-15

4-3. Humming/Clicking Noise
The unit is making a humming noise or a clicking noise.
Does the noise only

happen when a disc
is playing?
NO
BDs make a slight hum when playing discs.

A clicking noise or a noise interfering with audio may indicate a problem.
Try multiple discs. Multiple discs with the same issue
means the BD may need service or be professionally cleaned.
Check BD service for service instructions.
YES
Does the noise happen

when the BD is turned on?
NO
Check to see if a disc is inserted into the BD and eject the disc.
A humming or clicking noise when the disc is not inserted
may be a cooling fan. Check OM to see if cooling fan is present.
If not, unit will need service. See BD service for service instructions.
4-4. Audio/Video Out of Synch

The audio and video do not match up. People look to be talking, but their voices are delayed by a few seconds.

multiple tapes and discs?
NO
If the issue only shows up on one disc, then the problem is

with that disc. Have the customer try multiple tapes or discs.
If the issue happens on multiple discs and tapes,
then ask the customer to try a lens or a head cleaner.
YES
How are the cables

routed?
NO
Make sure cables are routed properly.

Make sure audio and video cables are routed to the same source
(if possible). Routed audio and video to separate products
can cause a bit of a delay between the devices as not all devices
will process audio and video signals at the same speed.
YES
Has the customer

NO
Ask the customer to connect the product to another TV.

If the issue persists, try another set of cables. If the issue still persists,
then the issue is with the unit. The unit will need service.
Arrange service following proper procedure.
2-16

5. MISCELLANEOUS
5-1. No Power
The unit will not turn on.
Is the unit plugged in?
NO
Is the unit plugged in?
YES
Does the unit turn on
when the power button
is pressed on the unit?
NO
See if the unit will turn on when the power button the unit is pressed.
If the unit turns on, then troubleshoot the remote control using
the Remote Control Not Working call flow.
NO
Make sure the surge protector is plugged into a wall outlet.

Also make sure the surge protector is turned on or does not
need to be reset due to a recent surge.
YES
Is the unit plugged into

a surge protector?
YES
Does the unit work when

plugged into another outlet?
NO
Test the unit in another outlet. If the unit works,

then the problem is the outlet where the unit was connected.
If the issue is the BD, then set up service for BD according to
BD service guide.
YES
Have there been any lightning

strikes or power outages?
NO
If BD failed due to lightning strike or a power surge,

this is not covered by warranty. Follow guidelines
for service for a BD out of warranty.
2-17
LGE Internal Use Only

5-2. Disc Error
The unit displays disc error when a disc is inserted into the BD player.
Is the disc inserted into

the BD player properly?
NO
Make sure the disc has been inserted into the BD player properly.
The player can not read a disc inserted into the unit upside down.
YES
What type of disc is

the customer using?
NO
Determine the type of disc the customer is not able to play.

If the customer is using a store-bought movie BD,
then please skip the next three questions.
If its a recorded disc, move onto the next question.
YES
Did the customer burn

this disc in a DVD recorder?
NO
Make sure the customer finalized the disc in the DVD recorder.
Make sure the type of disc the customer is using is compatible
with the BD player. If the customer initialized a DVD-RW in VR mode,
make sure the owners manual has the RW logo to show
compatibility for the VR format.
YES

the disc in a computer?
NO
Make sure the customer burned a compatible format

(such as VCD, SVCD, or DivX). Make sure the file meets the
specifications required for the player to play the disc. Check the owners
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.
YES

multiple discs?
NO
One disc with the problem is a problem with the disc.

BD players can play scratched or dirty BDs (DVDs) and not have any
issues during playback. Multiple discs with the issue can mean
the lens on the BD player needs to be cleaned. Recommend a
lens cleaner. Service BD if lens cleaner was used.
2-18

5-3. Unit Locks Up
Unit does not respond to any commands.
Does the unit respond to

the buttons on the unit?
NO
If the unit will turn on or off with the button on the unit,
troubleshoot the remote control. Please refer to
Remote Control Not Working call flow.
YES
Has the customer

reset the unit?
NO
If the unit does no respond to any buttons,

then reset the unit by unplugging it for 15 to 30 seconds.
If the unit does not respond after the reset,
arrange for service on the BD.
5-4. Disc Stuck

A BD disc is stuck in the unit.
Does the open/close button

on the unit work?
NO
Press the open/close button on the unit. If the disc ejects,

troubleshoot the remote using the Remote Control
not working call flow.
NO
Ask the customer to reset the unit by unplugging the unit

from the electrical outlet for 15 to 30 seconds. If the disc
remains stuck in the unit after the reset, the unit will need service.
YES
Has the customer

reset the unit?
2-19

5-5. Remote Control Not Working
Does the unit respond to

buttons on the front of the unit?
NO
If the buttons on the front of the unit do not respond,

determine if the product has locked up or if the unit will not turn on.
The problem is not the remote control. Make sure the remote control is
the remote that goes with that particular model.
YES
Does the remote control

any component?
NO
Determine which product the remote is not working.

The customer may need to press the appropriate mode button
to make the remote operate another component. The remote may
even need to be programmed to the other component,
especially if the batteries were just changed.
YES
Have the batteries

been changed?
NO
Ask the customer to change batteries.

Make sure the batteries are new and fresh.
The batteries do not need to come from a spare battery drawer.
Do not mix used and new batteries.
YES
Is the remote working

at all?
NO
If the remote does not work anything, then walk the customer
through a remote drain. Remove the batteries from the remote control.
Then press and hold any button down for a minute.
This will drain the power out of the remote and reset it.
Universal remotes will have to be reprogrammed.
YES
Does any remote

work the unit?
NO
If another remote works the unit, then follow

the procedure to FOC the customer a new remote.
If two remotes do not work the unit, the unit will need service.
YES
Does the customer want to

program their remote?
NO
Please refer to the OM for instructions on how to

program remote to TV. Customer wants to program a remote
other than Zenith or LG, the customer will need to contact
the manufacturer of the remote control. Codes do not work,
remote is not compatible.
2-20

5-6. Will Not Play Disc
The unit will not play a disc when a disc is inserted into the player.

NO
YES

the customer using?
NO

If the customer is using a store-bought BD, then please skip the
next three questions. If its a recorded disc,
move onto the next question.
YES
Did the customer burn this

disc in a DVD recorder?
NO
YES

NO

specifications required for the player to play the disc.
Check the owners manual for specifications. Disc may still not be
compatible. Refer customer to section of OM regarding burned discs.
YES

multiple discs?
NO

BD players can play scratched or dirty BDs (DVD s) and not have any
issues during playback. Multiple discs with the issue can mean the lens on
the BD player needs to be cleaned. Recommend a lens cleaner.
Service BD if lens cleaner was used.
2-21

5-7. Disc Freezes or Skips
The audio and video freeze and skip during play back of a BD or DVD disc.

NO
YES

the customer using?
NO

If the customer is using a store-bought BD,
then please skip the next three questions. If its a recorded disc,
move onto the next question.
YES
Did the customer burn this

disc in a DVD recorder?
NO
YES

NO

specifications required for the player to play the disc. Check the owners
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.
YES

multiple discs?
NO

BD players can play scratched or dirty BDs (DVD s) and not have any
issues during playback. Multiple discs with the issue can mean the lens on
the BD player needs to be cleaned. Recommend a lens cleaner.
Service BD if lens cleaner was used.
2-22

5-8. Can Access Menu, but Not Play a Movie
The disc menu is displayed but the disc will not play.
Check the system information

screen of the BD player.
NO
Go into the system information screen of the BD player.

To access this menu, bring up the main menu. Go to TV aspect,
highlight 16:9, press 1397139 and hit enter. If sold in the US,
this should be DVD region code 1 and BD region code A.
In case of HD-DVD, there is no region code.
YES
What is the region code of

the BD disc?
NO
If the region code of the BD disc is not A, then the BD disc

will not play on a player sold in the US. The player can play only
BD discs labeled same as the rear of the unit.
NO
If the region code of the DVD disc is not 1, then the DVD disc
will not play on a player sold in the US. The player can play only
DVD discs labeled same as the rear of the unit.
YES
What is the region code of

the DVD disc?
YES
Is the disc locking up on a

disclaimer screen when the
customer presses play?
NO
The disc locking up on a feature needs to be reported to Q&E.

See instructions on reporting problems to Q&E. For a work
around the problem, advise the customer to access the chapter list.
Start play back from chapter 1 to start the movie and avoid any
feature lock ups.
5-9. Reporting a problem to Quality & Engineering

Reporting a problem that may require a firmware update to fix.
How do I report a problem to

Quality and Engineering?
NO
Get the micom version from the system information screen.

Get the ISBN number from the back of the BD box cover
(the number under the barcode). Get the exact problem
the customer is describing Email this information to Matt Wedgman
so the issue can be reported to the factory.
2-23

5-10. Aspect Ratio
The customer has bars on the top and bottom of the screen, the left and right of the screen, or both.
Is the movie
wide screen or
full screen?
NO
A full screen movie played on a wide screen TV will have bars

on the left and right side of the TV. The customer needs to
make sure they choose the appropriate type of movie
they want to view.
YES
What is the aspect

ratio of the DVD disc
being played?
NO
If the aspect ratio is 1.33:1 then the movie is set up for full screen
viewing. Bars will appear on the left and right side of the screen
if the TV is wide screen. If the aspect ratio is 1.85:1 or 2.35:1,
then there will be bars on the top and bottom as that ratio is
bigger than widescreen TVs (1.78:1).
YES
What is the aspect

ratio of the BD player
set at?
NO
Make sure the BD player aspect ratio is set to

the appropriate setting, depending on the aspect ratio of the TV.
If the customer chose 4:3 Letterbox, then bars will appear on the top
and bottom. The customer can choose the panscan setting to
get rid of the bars.
YES
What is the resolution

of the BD player set at?
NO
Try changing the resolution to 480i/p. 720i/p, 1080i

and 1080p resolution require a widescreen aspect ratio
which means bars will be placed on the left and right side
for full screen movies.
YES
What is the aspect ratio of

the television set at?
NO
Make sure the aspect of the television is set appropriately.

If the aspect ratio of the television is set at 4:3 when the TV
is wide screen, then a wide screen movie will show up as
letterbox with bars on the top and bottom and bars on the sides.
2-24

5-11. My Unit Wont be up-converted
The customer has a problem with getting the unit to change resolutions to 480i/p, 720i/p, 1080i, or 1080p.
Is the disc
currently playing?
NO
Ask the customer to press stop to stop the disc from playing.
Ask the customer to press the resolution button to change the resolution.
The BD player will not change resolutions while the disc is playing.
YES
Is the customer using

component (red, blue,
and green) cables?
NO
Copy protection Discs cant be up-converted above 480p

when using component cables. The component output does not have
HDCP (high bandwidth digital content protection) compliancy
which causes the BD player to switch from 720p or 1080i to 480p.
YES

any sort of adapter cable?
NO
RGB to DVI or RGB to HDMI adapters will not up-convert

RGB outputs and inputs are not HDCP compliant. If the customer sees
an error message about HDCP, this is the issue. Copy protected discs
will not be up-converted when HDCP is not found on the input or output.
YES

an HDMI or DVI cable?
NO
Regular discs can be converted to 1080p just through the HDMI output.
The TV must have HDCP compliancy on the HDMI input.
The display has to accept the resolution (480i/p, 720i/p, 1080i, or 1080p).
NO
Some movie companies will not allow their discs to upconvert

past 480p. If only one disc poses a problem, then the issue is the disc.
The customer will need to try multiple discs.
YES
Is the customer using an

HDMI to DVI cable?
YES

multiple discs?
NO
One disc not upconverting means the disc may not upconvert.
Some movie companies will not allow their discs to upconvert.
If multiple discs display the issue, remove the disc and change
the resolution with no disc in the unit.
If resolution will not change, the unit needs service.
2-25

6. BLU-RAY PLAYER
6-1. Slow Loading Times for BDs
Why does it take so long

to load my BDs?
NO
When a customer switches from one disc to another,

the lens have to be changed what causes the delay.
BLU-RAY require different lasers to read the discs.
NO
The booting times for the BD is under 15 seconds.

When the set is booted,
it takes a little long time to loading the OS program.
6-2. Booting Times
Why does it take

so long to boot my BD?
2-26
ONE POINT REPAIR GUIDE

1. NO POWER PROBLEM
No power problem occurs when you power on the unit.
1-1. Fuse & Bridge diode

1-1-1. Solution
Replace F901, BD901 on SMPS board.
1-1-2. How to troubleshoot (Countermeasure)

1) Look at the physical of fuse F901.
2) Check the bridge diode BD901.
No Power
BD901 is Defective
No Power
F901 is Defective
1-1-3. Service hint (Any picture / Remark)
BD901
F901
< Fuse, F901 >

Can look at physical condition.
< SMPS board top view >

2-27

No power problem occurs when you power on the unit.
1-2. VFD, 14 VA, 6 VA, 3.8 VA

1-2-1. Solution
Replace D922, D923, D924, D925, D926, D927, IC901.

Case
Case
Case
Case
Case
1)
2)
3)
4)
5)
FLD abnormal: Check D926, D927, ZD951, ZD952, FR952 and replace it.
6 VA abnormal: Check D924 and replace it.
14 VA abnormal: Check D925 and replace it.
3.8 VA abnormal: Check D922, D923 and replace it.
All voltage abnormal: Check IC901 and replace it.
Vkk No Power
FLD No Power
D926 is Defective
D927 is Defective
No D
ZD95
Case 1
(D927, D926,
ZD951, ZD952)
No Power
D904 is Defective
Case 2
(D924)
6VA No Power
D924 is Defective
Case 4
(D923, D922)
Case 5
(IC901)
Case 3
(D925)
3.8 V
D923,
14 V
Case 3
(D925)
Case 4
(D923, D922)
Case 5
(IC901)
Case 2
(D924)
Case 1
(D927, D926, ZD951, ZD952)
< SMPS board top view >
< SMPS board bottom view >

2-28

2. NO BOOTING WHEN YOU TURN THE UNIT ON, NO MESSAGE OR
WELCOME ON FRONT PANEL
When you turn on your set, it will blank / no message on front panel, and stand-by led no working.
2-1. IC101 (NO 3.8 VA & 3.3 VA)

2-1-1. Solution
Replace IC101 on MAIN board.

1)
2)
3)
4)
Please check 3.8 VA of IC101.

If 3.8 VA is abnormal, please check SMPS 3.8 VA and D101 diode.
If 3.8 VA is OK, but 3.3 VA is abnormal, replace D101 diode.
If 3.8 VA, 3.3 VA is OK, check X101 crystal signal.
X101
IC101
< MAIN board top view >
D101
< MAIN board bottom view >

2-29

When you turn on your set, it will blank / no message or Welcome on front panel, and it will not boot-up.
2-2. IC151 (NO 3.3 V)

2-2-1. Solution

1) Please check 3.8 VA of IC151 pin2 (VIN).
2) If 3.8 VA is abnormal, please check SMPS 3.8 VA.
3) If 3.8 VA is OK, but 3.3 VA is abnormal at the IC151 pin3 (VOUT), replace IC151.
IC151

2-30

When you turn on your set, it will blank / no message or Welcome on front panel, and it will not boot-up.
2-3. IC150 (NO 1.5 V)

2-3-1. Solution

1) Please check 1.5 V of IC150 on MAIN board.
2) If 1.5 V voltage doesnt come out,
- Check IC150 pin13 (VCC 14 VA).
If there is no 14 V, please check 14 VA from SMPS.
3) If VCC input IC150 there are 14 VA signal,
First of all, check the pin15 is high and if its high, check R1F4, R1F5, R1F9, R1G4, C1G7, L1E0
and if theres no defective component, please replace IC150.
4) After changing it, if the set is still not booting:
- Check 1.2 V / 3.3 V is normal. (please refer to other sections of this guide)
- Check crystal X501 refer to item 2-5.
- Check NAND flash IC (IC504) refer to item 2-6.
- Check DDR IC (IC502, IC503) refer to item 2-7.
- Check MT8560 IC (IC501) refer to item 2-8.
IC150

2-31

When you turn on your set, it will blank / no message on front panel, and it will not boot-up.
2-4. IC155 (NO 1.2 V)

2-4-1. Solution

1) Please check 1.2 V of IC155 on MAIN board.
2) If 1.2 V voltage doesnt come out,
- Check IC155 pin2 (VCC 14 VA).
If there is no 14 VA, please check 14 VA from SMPS.
3) If VCC input IC155 there are 14 VA signal,
First of all, check the pin6 is high and if its high, check R1G7, R1G8, R1C9, L1E3, C1D2, C1B4
and if theres no defective component please replace IC155.
- Check 1.2 V / 3.3 V is normal. (please refer to other sections of this guide)
- Check crystal X501 refer to item 2-5.
IC155
2-32

When you turn on your set, it will display WELCOME on front panel, and it will not boot-up normally.
2-5. X501
2-5-1. Solution
Replace X501 on MAIN board.

1)
2)
3)
4)
Please check the soldering status of 27 MHz crystal (X501).

Please check the frequency of 27 MHz crystal (X501).
If the crystal doesnt oscillate, replace X501.
After changing it, if the set is still not booting:
X501

2-33

2-6. IC504 (NAND FLASH MEMORY)

2-6-1. Solution

1) Please check physical status of IC504 on your eyes.
2) Check the VCC (3.3 V) of IC504 and if its normal please replace IC504.
(Please make sure IC504 has proper program.)
IC504

2-34

2-7. IC502, IC503 (DDR3 MEMORY)

2-7-1. Solution
Replace IC502, IC503 on MAIN board.

1) Please check 0.75 V of DDR3_VREF. (between C545 and C546).
Please check 0.75 V of DDR3_VREF. (between C547 and C548).
Please check 1.5 V of IC502, IC503.
2) If it doesnt work even though IC150, IC151, IC155 are no problem,
IC502, IC503 (DDR memory) could have problem.
- Check MAIN board refer to item 2-9.
IC501
IC503
C546
C545
C547
C548

2-35
IC502

2-8. IC501 (MPEG IC)

2-8-1. Solution

1) Please check 1.2 V of C595 on MAIN board.
Please check 3.3 V of C580 on MAIN board.
Please check 1.5 V of C525 on MAIN board.
2) If it doesnt work even though IC150, IC151, IC155 are no problem,
IC501 MT8560 could have problem.
3) After changing it, if the set is still no booting, check MAIN board refer to item 2-9.
C595 (1.2 V)
C525 (1.5 V)
C580 (3.3 V)
IC501

2-36

2-9. MAIN BOARD

2-9-1. Solution
Replace MAIN board.

1) Please remove IC501 and IC502, IC503, IC504 and then check the Impedance between each signal
(DATA, ADDRESS, and so on).
2) If there is some Impedance (a few or infinite ) especially power source trace,
PCB via might be broken. Youd better replace MAIN board.
IC501
IC504

2-37
IC503
IC502

3. WIRED NETWORK CONNECTION ERROR
When you connect online service (like You-tube or Netflix2.1) through the wired LAN,
the no connection message appears.
3-1. JK250 (ETHERNET JACK)

3-1-1. Solution
Replace JK250 on MAIN board.

1)
2)
3)
4)
5)
Check you internet connection. Make sure it connect properly to modem or router.
If internet connection OK, please check the Ethernet jack (JK250).
If there is soldering problem, please re-soldering pin JK250.
If after re-soldering problem still occurs, replace JK250.
If problem still occurs after replace JK250. Check MT8560 IC (IC501). Refer to item 2-8.
JK250

2-38

4. WIRELESS NETWORK CONNECTION ERROR
When you connect online service (like You-tube or Netflix2.1) through the Wi-Fi,
the no connection message appears.
4-1. Wi-Fi MODULE

4-1-1. Solution
Replace Wi-Fi module on FRONT panel.

1)
2)
3)
4)
5)
Check you internet connection. Make sure it connect properly to modem or router.
If internet connection OK, please check the CN252.
If there is soldering problem, please re-soldering pin CN252.
If after re-soldering problem still occurs, replace Wi-Fi module.
If problem still occurs after replace Wi-Fi module. Check MT8560 IC (IC501). Refer to item 2-8.
CN252
< Wi-Fi module >

2-39

5. BAD HDMI VIDEO / AUDIO OUTPUT
When unit is connected to HDMI TV using HDMI cable, picture shows bad color, no output or mixed
color on the screen. But component output is OK.
5-1. JK803 (HDMI JACK)

5-1-1. Solution
Replace JK803 (HDMI Jack).

1) Check JK803 pin soldering.
2) If there is short soldering on pin JK803, re-soldering pin JK803.
3) If problem still occurs, check HDMI data.
- If all data OK, replace JK803.
- If data NG, check set on BD mode:
Replace IC501.
HDMI OUT
HDMI IN
JK803

2-40

6. NO AUDIO FROM SPEAKER
When unit is connected to speaker, no audio from speaker.
6-1. IC602 (PWM IC)

6-1-1. Solution
Replace IC602 (PWM IC).

1) Check IC602 pin soldering.
2) If there is short soldering on pin IC602, re-soldering pin IC602.
3) If problem still occurs, check AMP IC (IC700, IC701, IC702).
- Check IC700, IC701, IC702 pin soldering.
- If soldering ok, check the AMP heat sink:
Replace IC700, IC701, IC702.
AMP IC (IC700, IC701, IC702)
IC602 (PWM IC)

< AMP board top view >
< AMP heat sink view >

2-41

7. NO USB
When unit is connected to USB, no audio and video from SET.
7-1. IC501 (MT8560)

7-1-1. Solution
Replace IC501 (MT8560).

1) Check CN202 connector and FFC cable.
2) If there is short soldering on CN202, re-soldering CN202.
3) If problem still occurs, check 5 V (CN202 pin4 ~ pin8).
- If no output, check IC150 on MAIN board.
- If OK, check USB1+, USB1- signal.
- If there is no signal, replace IC501.
CN202
pin4 ~ pin8 : 5 V
pin10 : USB1+
pin11 : USB1< JACK board top view >
CN202
pin4 ~ pin8 : 5 V
pin10 : USB1+
pin11 : USB1< JACK (W/O MIC) board bottom view >
2-42
ELECTRICAL TROUBLESHOOTING GUIDE

1. SYSTEM POWER SUPPLY ON SMPS BOARD
No 3.8 VA
YES
Is F901 normal?
NO
Replace F901 (same fuse).
YES
Is TH901 normal ?
NO
Replace TH901.
YES
Is BD901 normal?
NO
Replace BD901.
YES
Is the VCC
(11 V ~ 25 V) supplied to IC901
pin4?
NO
Is D922 / D923 normal?
Check or replace D922 / D923.
YES
Power line of MAIN PCB is short.
2-43
No 6 VA
YES
Is F901 normal?
NO
YES
Is TH901 normal ?
NO
Replace TH901.
YES
Is BD901 normal?
NO
Replace BD901.
YES
Is the VCC
pin4?
NO
Is D924 normal?
Check or replace D924.
YES
2-44
No 14 VA
YES
Is F901 normal?
NO
YES
Is TH901 normal ?
NO
Replace TH901.
YES
Is BD901 normal?
NO
Replace BD901.
YES
Is the VCC
pin4?
NO
Is D925 normal?
Check or replace D925.
YES
2-45

2. AMP POWER SUPPLY ON SMPS BOARD
No 36 VA / 26 VA
YES
Is the P-CTL normal?
NO
Check MICOM IC.
YES
Is the VCC
pin7?
NO
Is Q910 normal?
YES
Check or replace Q910.
Is IC902 normal?
NO
Replace IC902.
YES
Is Q901 normal?
NO
Replace Q901.
YES
Is D928 normal?
NO
YES
Power line of MAIN or AMP PCB is short.
2-46
Replace D928.

3. POWER SUPPLY ON MAIN BOARD
No 3.3 V
YES
Is the
VCC supplied to IC151
pin2?
NO
Check 3.8 VA on SMPS board.
YES
Is there
signal at IC151
pin1?
NO
Check IC101 pin58 (DCDC33_CTRL).
YES
Check IC151 and replace.
No 3.3 VA (3.3VA_MICOM)
YES
Is D101 diode input

supply 3.8 VA?
NO
YES
Check D101 and replace.
2-47
Check 3.8 VA on MAIN board.
No 12 V (12V_LOADER)
YES
Is the
pin2?
NO
Check 14 VA on SMPS board.
YES
Is there
signal at IC156
pin1?
NO
Check IC101 pin68 (LDO_CTRL).
YES
No 9.5 V (A9P5V)
YES
Is the
pin2?
NO
YES
Is there
signal at IC702
pin1?
NO
YES
2-48
Check IC101 pin61 (PWR_CTRL).
No 5 V (5V_LOADER)
YES
Is the
pin2?
NO
YES
Is there
signal at IC703
pin1?
NO
Check IC101 pin61 (PWR_CTRL).
YES
No 1.8 V (DVDD18 / PLLVDD18) IC801 HDMI

YES
Is the
VCC supplied to IC803, IC810
pin3?
NO
YES
Check IC803, IC810 and replace.
2-49
Check IC151 pin3 (VCC_3V3).
No 1.8 V (DSP VDD18) IC401 DSP

YES
Is the
pin3?
NO
Check IC151 pin3 (VCC_3V3).
YES
No 5 V (SYSTEM VCC_5V)
YES
Is the
pin2?
NO
YES
Is there
signal at IC153
pin1?
NO
YES
2-50
No 5 V (MIC AVCC_5V)
YES
Is the
pin2?
NO
YES
Is there
signal at IC154
pin1?
NO
YES
No 5 V (5V_IPOD / USB_5V)
YES
Is the
pin8?
NO
YES
Is there
signal at IC150
pin6?
NO
YES
2-51
No 1.5 V
YES
Is the
pin13?
NO
YES
Is there
signal at IC150
pin15?
NO
YES
No 1.2 V
YES
Is the
pin2?
NO
YES
Is there
signal at IC155
pin6?
NO
YES
2-52

4. SYSTEM PART
Power on
YES
4B
Stand-by LED
OK?
NO
3.3 VA, 3.8 VA

OK?
NO
Check D101
and 3.8 VA on SMPS board.
NO
Check IC101 / IC150 / IC151 /

IC155 and SMPS board.
NO
Replace X501.
YES
IC101: 3.3 VA /
IC150 : 1.5 V / IC151 : 3.3 V /
IC155 : 1.2 V OK?
YES
X501
27.000 MHz
OK?
YES
Main Board
Replace IC501 MT8560.

YES
3.8 VA, 3.3 VA

OK?
NO
Check D301
and CN305 pin11.
YES
IC3T1 3.3 VA OK?
NO
Check IC3T1.
Front Board
4A
2-53
4A
LG Logo
display on monitor
OK?
NO
IC101: 3.3 VA /
IC150 : 1.5 V / IC151 : 3.3 V /
IC155 : 1.2 V OK?
NO
Check IC101 / IC150 / IC151 /

IC155 and SMPS board.
YES
X501
27.000 MHz
OK?
NO
Replace X501.
YES
Signal
NF_ALE, NF_CLE
OK?
YES
NO
Replace IC504
(NAND Flash).
NO
Proper display
cable connect.
YES
Replace IC501 MT8560
or IC502, IC503.
4B
YES
LG Logo
display on monitor
OK?
NO
Display
cable connection
OK ?
YES
System part OK.
2-54

5. NO CVBS VIDEO OUTPUT
No CVBS / COMPOSITE
video on display
YES
Is there
CVBS signal
on L2V1?
NO
Check IC501s VCC

or replace IC501.
YES
Is there
CVBS signal out
of L2V1?
NO
Replace L2V1.
YES
Is there
signal on D201?
YES
Check JK251
and RCA cable connection.
NO
D201
5 V OK?
YES
Replace D201.
2-55
NO
Check IC153.

6. NO HDMI OUTPUT
No HDMI audio / video output
YES
IC801
VCC 3V3 & 1.8 V
OK?
NO
Check VCC 3V3 & 1.8 V

IC803, IC810, IC151.
YES
IC101
HDMI_SDA, SCL, HDMI_RST
CEC_RX&TX, HDMI_RX_INT
OK?
NO
Check IC101.
YES
JK803 pin18
VCC 5 V OK?
NO
Check VCC 5 V from IC153.
YES
JK803 pin19 HPD

about 3.3 V OK?
NO
Check hot plug detect signal from TV.
YES
Is there signal on
pin1, 3, 4, 6, 7, 9, 10, 12?
NO
YES
HDMI output OK.
2-56
Check IC501 MT8560 VCC

or replace IC501 MT8560, IC801 HDMI IC.

7. NO AUDIO OUTPUT
No AUDIO output
YES
IC602
3.3 V OK?
NO
Check IC601 pin2 supply 3.8 VA and pin1.
YES
X600
19.2 MHz OK?
NO
Replace X600.
YES
IC602 pin4, 5, 6, 7, 8
I2C data OK?
NO
Check IC101
and IC401 pin47, 48, 49, 51, 52, 54.
YES
IC700, IC701, IC702

36 V, 12 V OK?
NO
Check SMPS 36 V and IC600 12 V.
YES
CN600
pin11, 20, 21, 22, 24
OK?
NO
YES
Replace IC700, IC701, IC702.
2-57
Check IC101.
WAVEFORMS
1. SYSTEM PART - 1
IC501 MT8560 X-TAL 27 MHz
2-58
2. SYSTEM PART - 2 (SYSTEM MEMORY)
4
IC501 MT8560 BA0
3
2
IC501 MT8560 WE#
IC501 MT8560 CAS#
IC501 MT8560 CK
2-59
3. VIDEO PART (100% FULL COLOR BAR)
CVBS
2-60
4. AUDIO PART - 1 (S/PDIF)
CS8422_AUDIO_SPDIF IN
2-61
5. AUDIO PART - 2 (I2S)
9
8
10
11
t jsr
ijr
10
sy jr
11 kh{ hW
2-62
6. HDMI PART
12
12
13
H_SDA
14
13
15
H_SCL
14
15
HDMI_CLK_N
HDMI_0_N
2-63
MEMO
2-64
CN150
CN254
24P FFC
CABLE
(MAIN AMP)
CN250
MAIN
CN251
AMP
14PIN HARNESS
CABLE
(MAIN SMPS)
8PIN B'd to B'd
CN901
CN252
18PIN FFC
CABLE
(MAIN JACK)
: HARNESS
CN600
CN401
WIRING DIAGRAM
8PIN FFC
CABLE
(MAIN BT)
SMPS
5PIN HARNESS
CABLE
(MAIN - Wi-Fi)
JACK
CN305
CN202
Wi-Fi
: FFC
Bluetooth
18PIN FFC
CABLE
(MAIN FRONT)
OPTIONAL PART
2-65
2-66
FRONT
TOUCH
PWR
BLOCK DIAGRAM
6ch Stereo ADC

(CS5346)
SLAVE
DIR_MCLK
Aux
DIR_CLKIN
LRCK
DIR
CS8422
BCK
Tuner
DATA0
SLAVE
DSPI_LRCK
DSPI_BCK
DSPI_DATA0,1,2
SPDIF
Optical
ARC
24.576 MHz
24.576 MHz
SPDIF(HDMI IN)
HDMI
Audio DSP
CS495314
Sound Effect
SPDIF
DSPI_MCLK
DSPO_LRCK
Bass
Management
#2 ,RX1
19.2 MHz
DSPO_BCK
PS9845
DSPO_DATA0,1,2
ChDelay
AV sync
Downmix
MIC_DATA
SLAVE
INT
SDA
SCLK
RESET
MASTER
DSPI_MCLK
M_MCLK
#E23
#C24
VOUTD15
VOUTD11
MT8560
1.2/1.5/3.3V
W_DATA0,1,2
McASP0 Rx
W_BCK
AK5358
W_LRCK
MIC
ADC
M_LRCK
M_BCK
M_DATA0,1,2
TMDS
RX
Wireless Option
TMDS
HDMI
OUT
2-67
2-68
Wireless
2ch TX Module
ADV7622
#88 ,AP1_OUT
TMDS
No HDMI In Option
TX
IMPORTANT SAFETY NOTICE
CIRCUIT DIAGRAMS
WHEN SERVICING THIS CHASSIS, UNDER NO

CIRCUMSTANCES SHOULD THE ORIGINAL DESIGN
BE MODIFIED OR ALTERED WITH OUT PERMISSION
FROM THE LG CORPORATION. ALL COMPONENTS
SHOULD BE REPLACED ONLY WITH TYPES
IDENTICAL TO THOSE IN THE ORIGINAL CIRCUIT.
1. SMPS CIRCUIT DIAGRAM
12
No Power
BD901 is Defective
SPECIAL COMPONENTS ARE SHADED ON THE NOTE :

SCHEMATIC FOR EASY IDENTIFICATION.
1. Shaded( ) parts are critical for safety. Replace only
THIS CIRCUIT DIAGRAM MAY OCCASIONALLY
with specified part number.
DIFFER FROM THE ACTUAL CIRCUIT USED. THIS
2. Voltages are DC-measured with a digital voltmeter
WAY, IMPLEMENTATION OF THE LATEST SAFETY
during Play mode.
AND PERFORMANCE IMPROVEMENT CHANGES
INTO THE SET IS NOT DELAYED UNTIL THE NEW
SERVICE LITERATURE IS PRINTED.
Vkk No Power
FLD No Power
No Digitron Displayed
D926 is Defective
D927 is Defective
ZD951, ZD952 are Defective
No Power
D904 is Defective
11
6VA No Power
D924 is Defective
10
3.8 VA No Power
9
D923, D922 are Defective
14 VA No Power
D921, D925 are Defective
No AMP Power
6
Switching Error
Q910, Q901 are Defective
PC901~PC903 are Defective
S/W Error
IC901, IC902 are Defective
5
Switching Error
IC903, IC904 are Defective
4
No Power
F901 is Defective
PVDD No Power
D928 is Defective
SMPS
EAX63689121, Rev1.5(7)
2012. 01. 04
Warning
Parts that are shaded are critical with
respect to risk of fire or electrical shock.
2-69
2-70
2. MAIN - CPU CIRCUIT DIAGRAM

12
11
9
8
10
10
11
1
9
4
3
8
5
7
CPU
EAX64508323(#2), Rev1.0(0)
2012. 03. 13
: WAVEFORM NUMBER
A
2-71
2-72
3. MAIN - MEMORY CIRCUIT DIAGRAM

12
11
10
MEMORY
EAX64508323(#3), Rev1.0(0)
2012. 03. 13
2-73
2-74
4. MAIN - LOADER CIRCUIT DIAGRAM

12
11
10
1
LOADER
EAX64508323(#4), Rev1.0(0)
2012. 03. 13
A
2-75
2-76
5. MAIN - MICOM CIRCUIT DIAGRAM

12
11
10
MICOM
EAX64508323(#5), Rev1.0(0)
2012. 03. 13
2-77
2-78
6. MAIN - HDMI CIRCUIT DIAGRAM

12
11
10
12
13
8
14
15
HDMI
EAX64508323(#6), Rev1.0(0)
2012. 03. 14
: WAVEFORM NUMBER
A
2-79
2-80
7. MAIN - ADC/DIR CIRCUIT DIAGRAM

12
11
7
10
ADC/DIR
EAX64508323(#7), Rev1.0(0)
2012. 03. 13
: WAVEFORM NUMBER
A
2-81
2-82
8. MAIN - DSP CIRCUIT DIAGRAM

12
11
10
1
DSP
EAX64508323(#8), Rev1.0(0)
2012. 03. 13
A
2-83
2-84
9. MAIN - POWER CIRCUIT DIAGRAM

12
11
10
POWER
EAX64508323(#9), Rev1.0(0)
2012. 03. 13
2-85
2-86
10. MAIN - I/O CIRCUIT DIAGRAM

12
11
10
I/O
EAX64508323(#10), Rev1.0(0)
2012. 03. 13
: WAVEFORM NUMBER
A
2-87
2-88
11. AMP - PWM CIRCUIT DIAGRAM

12
11
10
PWM
EAX64464003(#1), Rev1.0 (0)
2011. 12. 27
2-89
2-90
12. AMP - AMP CIRCUIT DIAGRAM

12
11
10
AMP
EAX64464003(#2), Rev1.0 (0)
2011. 12. 27
2-91
2-92
13. JACK CIRCUIT DIAGRAM (OPTIONAL PART)

13-1. USB & PTB & MIC CIRCUIT DIAGRAM
12
11
10
JACK - USB & PTB & MIC

EAX64545101(#1), Rev1.2 (3)
2011. 12. 27
2-93
2-94
JACK CIRCUIT DIAGRAM (OPTIONAL PART)

13-2. USB & PTB CIRCUIT DIAGRAM
12
11
10
JACK - USB & PTB

EAX64562101(#1), Rev1.1 (1)
2011. 12. 27
2-95
2-96
14. FRONT CIRCUIT DIAGRAM

12
11
10
FRONT
EAX64645502, Rev1.1(1)
2011. 12. 27
2-97
2-98
MEMO
CIRCUIT VOLTAGE CHART

Pin No.
Vin1
VCC
IC150 TPS65252
8
Vin1
14.1
LX1
5.16
12
LX2
1.52
13
Vin2
14.1
27
USB_VIN
28
USB_VO
IC151 TJ3966
2
Vin
3.82
Vout
3.31
IC153 LM27152
2
Vin
6.12
Vout
5.05
IC154 LM37102
2
Vin
6.12
Vout
5.09
IC155 AOZ1051
2
Vin
14.15
Vout
1.23
IC702 LM37102
2
Vin
14.1
Vout
9.51
IC703 LM37102
2
Vin
14.1
Vout
5.12
IC803 AZ1117
3
Vin
3.32
Vout
1.81
IC810 AZ1117
3
Vin
3.32
Vout
1.81
IC701 TPIC2050
3
P12V_3
12.2
24
A9P5V
9.51
42
P12V_1
12.2
46
P12V_2
12.2
56
P5V_2
5.104
2-99
2-100
PRINTED CIRCUIT BOARD DIAGRAMS

1. SMPS P. C. BOARD
(TOP VIEW)
(BOTTOM VIEW)
2-101
2-102
NOTE) Warning
Parts that are critical with respect to risk
of fire or electrical shock.
2. MAIN P. C. BOARD
(TOP VIEW)
2-103
2-104
MAIN P. C. BOARD
(BOTTOM VIEW)
2-105
2-106
3. AMP P. C. BOARD
(TOP VIEW)
(BOTTOM VIEW)
2-107
2-108
4. JACK P. C. BOARD (OPTIONAL PART)

4-1. USB & PTB & MIC P. C. BOARD
(TOP VIEW)
(BOTTOM VIEW)
4-2. USB & PTB P. C. BOARD

(TOP VIEW)
(BOTTOM VIEW)
2-109
2-110
5. FRONT P. C. BOARD
(TOP VIEW)
(BOTTOM VIEW)
2-111
2-112
SECTION 3
CABINET & MAIN CHASSIS
CONTENTS
EXPLODED VIEWS ......................................................................................................................................... 3-3
1. CABINET AND MAIN FRAME SECTION ................................................................................................. 3-3
2. DECK MECHANISM SECTION ................................................................................................................ 3-5
3. PACKING ACCESSORY SECTION ......................................................................................................... 3-7
4. SPEAKER SECTION ................................................................................................................................ 3-8
3-1
MEMO
3-2
EXPLODED VIEWS
1. CABINET AND MAIN FRAME SECTION

462
OPTIONAL PART
462
250L
250
462
B
C
D
CABLE3
275
462
462
A43
CABLE2
A
A46
A50
JACK
285
A41
462
A
B
C
CABLE1
462
F
H
462
CN901
465
AMP
G
A45
265
260
462
465
SMPS
462
465
462
K
A47
320
250R
261
300
A44
261
262
261
MEMO
2. DECK MECHANISM SECTION

1436
1006
A002
1001
A003
A001
1005
1435
1003
1008
1004
1007
1013
1012
A004
1002
1014
1009
1020
1015
1011
A005
1016
1017
1030
1024
1437
1024
1031
1024
1437
1437
1021
1049
1024
1437
1438
3. PACKING ACCESSORY SECTION

801
Owners manual
805
Clear sheet
808 Batteries
811
Video cable
823
825
FM antenna
HDMI cable
832 CD title
900
Remote control
804
Bag
803 Packing
803
802 Box, Master
Speaker cables
WIRE80
WIRE81
WIRE70
WIRE90
WIRE60
WIRE61
Front Left
Front Right
Center
Subwoofer
Rear Left
Rear Right
Packing
4. SPEAKER SECTION
4-1. CENTER SPEAKER
A700
4-2. FRONT SPEAKER
A800
651
4-3. REAR SPEAKER
A600
651
4-4. PASSIVE SUBWOOFER
A900
MEMO
3-12
SECTION 4
MT8560 F/E LOADER PART
CONTENTS
ONE POINT REPAIR GUIDE ................................................................................................................... 4-2
1. ALL BD DISC READING ERROR .......................................................................................................... 4-2
2. ALL DVD DISC READING ERROR........................................................................................................ 4-3
3. ALL CD DISC READING ERROR .......................................................................................................... 4-4
HOW TO USE THE SA RESET FUNCTION ....................................................................................... 4-5

1. PURPOSE ................................................................................................................................................. 4-5
2. REQUIRED SA RESET. ........................................................................................................................... 4-5
3. SA RESET PROCEDURE ........................................................................................................................ 4-5
MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION ...................................... 4-7

1. IC501 (MT8560) ........................................................................................................................................ 4-7
2. IC701 (TPIC2050): 9CH MOTOR DRIVE WITH 3 BEAM LASER DIODE DRIVER .............................. 4-10
3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS .................................................................... 4-12
BLOCK DIAGRAM .................................................................................................................................... 4-13
4-1

1. "ALL BD DISC" READING ERROR
- All BD disc did not recognized, but DVD and CD are recognized normally.
- If LD output currents level is abnormal, set can not recognize BD disc.
1-1. Component
1) MD (Traverse Assembly)
2) IC701 (TPIC2050), CN703
1-2. How to troubleshoot (Countermeasure)

1) Check MDs cables status. (Pick-up/ Sled-Spindle/ Tray Cable)
2) Check power source of IC701. (pin42 --> 12 V, pin24 --> 9.5 V, pin34 --> 5 V)
3) Check pin39 (MON_BD) of CN703 during BD single layer playback.
(pin39 = 180 mV)
1-3. Service hint (Any picture / Remark)
4-2

2. "ALL DVD DISC" READING ERROR
- All DVD disc did not recognized, but BD and CD are recognized normally.
- If LD output currents level is abnormal, set can not recognize DVD disc.
2-1. Component
2) IC701 (TPIC2050), CN703

3) Check pin40 (SEL_DVD) of CN703 during DVD playback.
(pin40 = 180 mV)
4-3

3. "ALL CD DISC" READING ERROR
- All CD disc did not recognized, but BD and DVD are recognized normally.
- If LD output currents level is abnormal, set can not recognize CD disc.
3-1. Component
2) IC701 (TPIC2050), CN703

3) Check pin41 (SEL_CD) of CN703 during DVD playback.
(pin41 = 180 mV)
4-4
HOW TO USE THE SA RESET FUNCTION

1. PURPOSE
In order to insert the new SA adjustment values, it need clearing SA initial values of the flash memory.
2. REQUIRED SA RESET
- After changing Traverse.

- After changing Main Board Assembly.
- After changing Main Board Flash IC.
3. SA RESET PROCEDURE
1) Power on the set (then, mode is in home menu).
2) Press Setup.
3) Under DISPLAY highlighted condition, press 5 ->

1 -> 7 -> 7 -> 7 -> 7 -> 7-> Enter on the remote
controller to display special mode. Move to the SA/IOP
Reset and click.
4-5
4) Insert BD-ROM SL Disc.

(Tray is opened automatically.)
5) If the disc is inserted, you will see Wait....
6) If SA Adjustment is finished, tray is opened automatically.
7) Press stop key twice to escape this special mode.

Reference:
4-6
MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION

1. IC501 (MT8560)
1-1. Pin Function
PIN NO.
SYMBOL
TYPE
F6
AGND33_1
Analog Ground
Analog Ground
DESCRIPTION
K7
AGND33_2
Analog Ground
Analog Ground
F7
AGND33_3
Analog Ground
Analog Ground
H5
AGND12_1
Analog Ground
Analog Ground
H7
AGND12_2
Analog Ground
Analog Ground
F5
AUX1
Analog I/O
K5
AVDD12_1
Analog Power(1.2V)
Power Pin
Auxiliary Input. Alternateive Function : Signal Monitoring
J4
AVDD12_2
Analog Power(1.2V)
Power Pin
E3
AVDD33_1
Analog Power(3.3V)
Power Pin
J6
AVDD33_3
Analog Power(3.3V)
Power Pin
FECFREQ
3.3V LVTTL I/O,

5V-tolerance,
Slow slew,
2, 4, 6, 8 mA PDR,
75K pull-up (3.3 V)
Frequency selection signal output, or LDD serial interface data

or 12C SDA.
The pin is spike-free at power-on stage.
L3
FECMOD
3.3V LVTTL I/O,

5V-tolerance,
Slow slew,
2, 4, 6, 8 mA PDR,
75K pull-up (0 V)
High frequency modulation mode selection signal output,

or LDO serial interface command enable.
P3
FEDMO
Analog Output
Disk motor control output. DAC output.
T1
FEEJECT_
3.3V LVTTL I/O,

5V-tolerance,
6 mA driving,
75K pull-up (3.3 V)
Eject/stop key input, active low.

Alternate function : General IO.
FEFG
3.3V LVTTL I/O,

5V-tolerance,
6 mA PDR,
75K pull-up (3.3 V)
Motor Hall sensor input.

L4
R1
N1
FEFMO
Analog Output
Feed motor 1 control. DAC output.
M2
FEFMO2
Analog Output
N3
FEFMO3
Analog I/O

Alternative Function : Auxiliary servo input.
M3
FEFMO4
Analog I/O

Alternative Function : Auxiliary servo input.
H4
FOO
Analog Output
A3
FPDOCD
Analog Input
Laser Power Monitor Input for CD APC / Differential negative

input
C4
FPDODVD
Analog Input
Laser Power Monitor Input for DVD APC / Differential positive

input
L2
FEGAINSW1
Analog Output
Focus servo output.

PDM output of focus servo compensator.
Read gain switch 1.
M2
FEGAINSW2
Analog Output
Read gain switch 2.
L1
FEGAINSW3
Analog Output
Read gain switch 3.
FEGIO0
3.3V LVTTL I/O,

5V-tolerance,
2, 4, 6, 8mA PDR,
75K pull-down (0 V)
R2
4-7
LDD serial interface data.

The pin is not allowed to pull-up in circuit layout.
Alternate function :
1. Internal monitored signal output
2. General IO
PIN NO.
R3
T3
U1
U2
R6
N5
SYMBOL
TYPE
DESCRIPTION
LDD serial interface CLK.
2. General IO
FEGIO1
3.3V LVTTL I/O,

5V-tolerance,
2, 4, 6, 8 mA PDR,
75K pull-down (0 V)
FEGIO10
3.3V LVTTL I/O,

5V-tolerance,
2, 4, 6, 8 mA PDR,
75K pull-down (3.3 V)
PC RS232 serial receive data.

1. High speed serial output port. (CLOCK)
3. LED Control Output. Initial 0 Output
4. General IO
FEGIO11
3.3V LVTTL I/O,

5V-tolerance,
2, 4, 6, 8mA PDR,
75K pull-down (3.3 V)
PC RS232 serial transmit data.

1. High speed serial output port. (Data)
3. General IO
FEGIO3
3.3V LVTTL I/O,

5V-tolerance,
2, 4, 6, 8mA PDR,
75K pull-down (0 V)
LED Control Output. Initial 0 Output.

2. General IO
FEGIO4
FEGIO5
Analog Output
Read gain switch 4

1. LCD serial interface command enable.
2. LCD_DRV: Sqare wave output for LCD control.
4. General IO.
Analog Output
Read gain switch 6

1. SIDM
4. General IO.
N7
FEGIO6
Analog Output
Read gain switch 6.

The pin is not allowed to pull-up in circuit layout
1. SIDM
4. General IO.
N6
FEGIO7
3.3V LVTTL I/O,

5V-tolerance,
2, 4, 6, 8 mA PDR,
75K pull-down (0 V)
General IO.
General IO.
2. Spoke input
3. Power on reset input, high active.
4. General IO.
R5
FEGIO9
3.3V LVTTL I/O,

5V-tolerance,
2, 4, 6, 8 mA PDR,
75K pull-down (0 V)
E4
HAVC
Analog Output
C3
INA
Analog Input
Input of Main Beam Signal (A)
B1
INB
Analog Input
Input of Main Beam Signal (B)
C2
INC
Analog Input
Input of Main Beam Signal (C)
C1
IND
Analog Input
Input of Main Beam Signal (D)
Decoupling Pin for Reference Voltage of Main and Sub Beams
4-8
PIN NO.
SYMBOL
TYPE
E2
INE
Analog Input
DESCRIPTION
Input of Sub-Beam Signal (E)
E1
INF
Analog Input
Input of Sub-Beam Signal (F)
D1
ING
Analog Input
Input of Sub-Beam Signal (G)
D2
INH
Analog Input
Input of Sub-Beam Signal (H)
F4
MPXOUT1
Analog Output
Multiplexer Output 1 for Signal Monitoring.

Alternate function : Internal monitored signal output / General
output.
F2
MPXOUT2
Analog Output
Multiplexer Output 2 for Signal Monitoring. T

he pin is not allowed to pull-up in circuit layout.
output.
MPXOUT3
Analog Output
Multiplexer Output 3 for Signal Monitoring.

output.
K3
FEOSCEN
3.3V LVTTL I/O,

5V-tolerance,
Slow slew,
2, 4, 6, 8 mA PDR,
75K pull-up (3.3 V)
High frequency modulation enable signal output, or LDD serial

interface CLK or 12C SCL.
G2
RFIN
Analog Input
Differential Input of AC Coupling RF SUM Signal (Negative)

Differential Input of AC Coupling RF SUM Signal (Negative)
F1
H2
RFIN2
Analog Input
G1
RFIP
Analog Input
Differential Input of AC Coupling RF SUM Signal (Positive)
H1
RFIP2
Analog Input
Differential Input of AC Coupling RF SUM Signal (Positive)
J3
TLO
Analog Output
FETRAYIN_
3.3V LVTTL I/O,

5V-tolerance,
6 mA,
75K pull-up (3.3 V)
Tray_is_in Input. A Logical Low Indicates the Tray is IN. Feedback Flag is from Tray Connector.
U4
FETRAYOUT_
3.3V LVTTL I/O,

5V-tolerance,
6 mA,
75K pull-up (3.3 V)
Tray_is_out Input. A Logical Low Indicates the Tray is OUT.

Feedback Flag is from Tray Connector.
P2
FETRAYPWM
Analog Output
A2
TRINA
Analog Input
T2
Tilt servo output
Tray DAC / PWM control output. Controlled by microP

Input of Tracking Signal (A)
B3
TRINB
Analog Input
Input of Tracking Signal (B)
A1
TRINC
Analog Input
Input of Tracking Signal (C)
B2
TRIND
Analog Input
Input of Tracking Signal (D)
J2
TRO
Analog Output
Tracking servo output.

PDM output of tracking servo compensator.
H3
V14
Analog Output
Output of voltage eference (1.4V)
E5
VDAC0
Analog Output
Output of General DAC
B4
FVREF
Analog Output
Output of Voltage Reference
C6
VWDC2O
Analog Output
Output Voltage 2 of Laser Diode Control in APC
A4
VWDC3O
Analog Output
Output Voltage 3 of Laser Diode Control in APC
4-9
2. IC701 (TPIC2050)
: 9ch motor drive with 3 beam laser diode driver
2-1. Block Diagram
P12V_2
P12V_1
P5V_2
P12V_3
0.1u
CP3
CP2
CP1
P12V
P5V
P5V_1
P12V
0.1u
ICOM1
ICOM2
Charge
pump
XSLEEP
19V
SIOV
SPM
Current limit
XFG
XFG
XSLEEP
On chip
thermometer
SIOV
SIOV
1k
SLED1+
DAC
PWM
SOMI_HIZ
prepower
driver FET
F/B
SLD_ENA
Digital core
SIOV
ENDDET
GPOUT
SLED1-
SLED2+
DAC
PWM
prepower
driver FET
F/B
DAC
PWM
prepower
driver FET
F/B
DAC
PWM
prepower
driver FET
FCS-
prepower
driver FET
F/B
TRK-
200k
XRSTIN
A5V
int 3.3V
Regulator
0.1u
TLT-
DIFF_TLT
FCS+
33k
SIOV
RDY
SLED2-
TLT+
TLT_ENA
CV3P3V
RDY
SLED END
detection
SLD_ENA
GPOUT_ENA
RESETIN
SIOV
3.3V
GPOUT
MCOM
SOMI
SOMI
BEMF
detector
prepower
driver FET
SPI I/F
SIMO
200k
SCLK
SPM Logic
DAC PWM
TEMPMON_ENA
SSZ
SCLK
SIMO
SSZ
SPM_ENA
0.1
.
ISENSE
F/B
power
monitor
P12V
P5V
TRK+
P5V12L
TRK_ENA
DAC
PWM
P5V
LOAD+
prepower
driver FET
F/B
LOAD_ENA
P12V
int 10V
Regulator
C10V
0.1u
ENDDET
LOAD-
TRAY Lock
detection
P5V
STP1+
CA5V
Analog
5V
0.1u
VLDDIN
DAC
PWM
prepower
driver FET
DAC
200k
VLDDIN
STP_ENA
prepower
driver FET
V/I
ILDD_CD
V/I
ILDD_BD
V/I
9.5V
A9P5V
ENDDET
STEP END
detection
LD
select
LDD_MSEL
ENDDET_ENA
ENDDET_SEL[1:0]
ENDDET
10u
AGND/DGND
PGND_1-2
4-10
STP1STP2+
DAC
PWM
LDD_AMODE
ILDD_DVD
P12V
AGND
TPIC2050
STP2-
2-2. Pin Function

No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Name
SLED1_P
SLED1_N
P12V_3
SLED2_P
SLED2_N
PGND_2
C10V
CP1
CP2
CP3
GPOUT
XFG
RDY
SSZ
SCLK
SIMO
SOMI
SI0V
XRSTIN
TEST1
I/O
OUT
OUT
PS
OUT
OUT
PS
MISC
MISC
MISC
MISC
OUT
OUT
OUT
IN
IN
IN
OUT
PS
IN
MISC
21
VLDDIN
IN
22
23
24
25
26
27
CV3P3
AGND/DGND
A9P5V
ILDD_BD
ILDD_DVD
ILDD_CD
MISC
PS
PS
OUT
OUT
OUT
28
CP5V
MISC
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
LOAD_P
LOAD_N
P5V12L
TEST2
TEST3
P5V_1
TLT_N
TLT_P
TRK_P
TRK_N
FCS_P
FCS_N
PGND_1
P12V_1
U
ICOM1
V
P12V_2
W
ICOM2
MICOM
ISENCE
AGND
STIP1_P
STIP1_N
STP2_P
STP2_N
P5V_2
OUT
OUT
PS
MISC
MISC
PS
OUT
OUT
OUT
OUT
OUT
OUT
PS
PS
OUT
MISC
OUT
PS
OUT
MISC
IN
IN
PS
OUT
OUT
OUT
OUT
PS
Description
Sled1 positive output terminal
Sled1 negative output terminal
Power supply terminal for 12V drivers output
Sled2 positive output terminal
Sled2 negative output terminal
GND terminal for 12V drivers
The capacitance connection terminal for internal regulator
Capacitance connection for Charge Pump
General Purpose Output (Test monitor)
Motor speed signal output
Device ready signal Internally pulled up to SIOV
SIO Slave Select Low active input terminal
SIO Serial clock input terminal
SIO Slave Input Master Output terminal
SIO Slave Input Master Input terminal
Power supply terminal for Serial Port 3.3V typical
RESET input terminal to disable the driver IC
Test pin. Should be open
Laser diode control analog signal input 0 to 3V terminal Required to set
register when use VLDDIN input. Open in case of non use analog input.
Capacitance terminal for internal 3.3V core (typ 0.uF)
Ground terminal for digital and analog
Power supply terminal 9.5V Laser didoe for BD
Laser diode for BD output terminal
Laser diode for DVD output terminal
Laser diode for CD output terminal
The capacitance connection terminal for control system power supply 0.1uF
or lager decoupling capacitor should be connected
Load positive output terminal
Load negative output terminal
The power supply terminal (5V or 12V) for Load driver output stages.
Test pin. Should be open
Test pin. Should be connected to P5V
Power supply terminal for Tilt/Fcs/Trk drivers
Tilt negative output terminal
Tilt positive output terminal
Tracking positive output terminal
Tracking negative output terminal
Focus positive output terminal
Focus negative output terminal
GND terminal for Tilt/Fcs/Trk channel drivers
Power supply terminal for 12V driver output stage
U phase output terminal for spindle motor
Current sense resister terminal for spindle driver
V Phase output terminal for spindle motor
Power supply terminal for 12V driver output stage
W phase output terminal for spindle motor
Motor center tap connection
Ground terminal for internal analog
STP1 positive output terminal for collimator
STP1 negative output terminal for collimator
STP1 positive output terminal for collimator
STP1 negative output terminal for collimator
Power supply terminal for 5V driver output
4-11
3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS

PIN NO.
PIN NAME
FUNCTION
F2+
Outer Focus (+)
F2-
Outer Focus (-)
T+
Tracking (+)
F1+
Inner Focus (+)
T-
Tracking (-)
F1-
Inner Focus (-)
MOTOR_A-
Step Motor A-
MOTOR_B-
Step Motor B-
MOTOR_A+
Step Motor A+
10
MOTOR_B+
Step Motor B+
11
NC
NC
12
NC
NC
13
GND
GND
14
15
16
17
18
19
20
BLOCK
Actuator
MOTOR
NC
Servo Signal Part
21
22
SW3
BD PD Sleep Selection
23
RF+
BD/DVD/CD RF+
24
RF-
BD/DVD/CD RF-
25
SW2
BD PD Gain2
26
SW1
BD PD Gain1
27
VREF_2.1V
PDIC Reference 2.1V
28
VCC_PD(5V)
PDIC Power 5V
29
GND_PD
PDIC GND
30
SW
DVD/CD Sleep Selection
31
GND
LD HFM GND
32
BD_LD
LD Control BD
33
CD_LD
LD Control CD
34
DVD_LD
LD Control DVD
35
GND
LD HFM GND
36
TEMP
Thermistor
37
HFM_VCC(5V)
HFM VCC
38
CD/DVD_MPD
Monitor output DVD/CD
39
BD_MPD
Monitor output BD
40
DVD_VR
DVD Level adjust
41
CD_VR
CD Level adjust
42
NC
NC
43
5V_OUT
PD Vcc Output
44
GND
LD HFM GND
45
BD_VR
BD Level adjust
4-12
PDIC PART (BD/DVD_CD)
LD HFM IC Monitor
BLOCK DIAGRAM
NAND
1GB
DDR3
256/ 384 MB
7.1 CH
OPU
2 CH
MT8560
Audio
DAC
S/PDIF
Motor
Driver
Ethernet
HD+SD Decode
810 MHz ARM11
400 MHz Audio DSP x 3
HDMI 1.4
Ethernet
HDMI
Component
CVBS
DVO
USB
4-13
Monitor
MEMO
4-14

LG BH7220B

Uploaded by

Copyright:

Available Formats

LG BH7220B

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

LG BH7220B

Uploaded by

Copyright:

Available Formats

Internal Use Only

3D Blu-ray Disc / DVD

PRODUCT SAFETY SERVICING GUIDELINES FOR BD-HTS PRODUCTS

TIPS ON PROPER INSTALLATION

FIRE AND SHOCK HAZARD

CAUTION : CLASS 1M VISIBLE AND INVISIBLE LASER

Electrostatically Sensitive (ES) Devices

General Servicing Precautions

2. Do not spray chemicals on or near this BD-HTS or any of its

3. Use only a grounded-tip soldering iron to solder or unsolder

4. Use only an anti-static solder removal device. Some solder

4. Do not defeat any plug/socket B+ voltage interlocks with

6. Do not remove a replacement ES device from its protective

5. Do not apply AC power to this BD-HTS and / or any of its

2. After removing an electrical assembly equipped with ES

5. Do not use freon-propelled chemicals. These can generate

7. Immediately before removing the protective material from

INITIAL SYSTEM SETUP

6. Select [Next] and press ENTER (~) to apply network

Network connection status is displayed on the screen.

If wired network is connected , the network connection

After verifying the test tone signals, press ENTER (~)

If you have security on your access point, you need to

HIDDEN KEY MODE

(NO DISC || OPEN)

(NO DISC || OPEN)

Press Enter key to upgrade.

Press Enter key to upgrade and it will show progress information.

After completing upgrade then power is off.

Configuring Network Settings

3) Select Others --> Software Update

4) On the UPDATE window, press or ENTER to

If newer version exists,

6) The player starts downloading the newest update

7) When downloading is completed, the message,

9) Update will be processed

10) When update is completed,

Refer to main label on the rear panel.

1.0 V (p-p), 75 , sync negative, RCA jack x 1

87.5 to 108.0 MHz or 87.50 to 108.00 MHz

Rear speaker (Left/ Right)

Design and specifications are subject to change without notice.

DIGITAL DISPLAY & MEDIA TRAINING MASTER

Determine what cables the customer is using to connect

Make sure the TV is on the correct input.

One disc displaying the issue is a problem with the disc.

One disc displaying the issue is a problem with the disc.

Does ghosting appear

Connect the BD to another TV and play a disc.

Has the customer tried

DIGITAL DISPLAY & MEDIA TRAINING MASTER

What cables is the customer

Determine what cables the customer is using to connect the BD to

Make sure the TV is on the correct input. Turn TV off,

Do ghosting appear when

One disc displaying the issue is a problem with the disc.

Do lines appear when

Ghosting appearing when watching a TV program indicates an

Connect the BD to another TV and play a disc.