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ENGINEERING

CHANGE NOTICE

DATE OF
ISSUES
Nov. 5th, 2012

ECN DKC710I-M136
REV.0

TITLE : V05 Q-Code update


< RAID Manager Library Ver.
01-17-03/01 for DKCMAIN Ver.
70-05-02-00/00 >

EQUIP.
TITLE

DISK CONTROLLER

EQUIP. DKC710I
MODEL No.

1. Purpose
This document is notification about a micro-program update to V05.
2. Micro-program version list
New micro program for DKC is composed of the following versions.
NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

16
17
18
19

Program

Previous Version notified

New Version

DKCMAIN
HTP
FOEF
DKAF
SVP
S-SVP
CUDG4
FCDG
CMBK
SSW
Expander
Expander (FMU)
BOOT(ROM)
BOOT(RAM)
DKU
DKS5B-J/ DKS5B-K
DKS5C-J/ DKR5C-J
DKS5A-H/ DKS5B-H
SDT2A-S/ SDT5A-S
DKR2C-H/ SDT2C-S
SDT5C-S/ DKS2C-H
SLR5A-S/ DKS5D-J
DKR2D-H/ DKS5C-K
DKS2P-H/ SLR5B-M
DKS2D-H/ SLR5B-S
NFH1A-P
SCHIP
CMSSD
CSAA10
CONFIG (DKC710I-CBXA)
OSS
JRE
Apache with SSL
Perl
Flash

Program Management Number

by ECN-M135 (Rev.0)

70-05-02-00/00
70-05-04
70-03-01
70-10-14
70-05-02/00
70-02-54
70-01-23
70-00-06
70-76-55
00-00-63
H0-58-77
N1-1A-02
70-01-01
00-4F-0D/ 00-4F-5D
00-5F-0A/ 00-00-AH
00-5F-07/ 00-5F-0A
00-00-4M/ 00-00-4M
00-A3-1H/ 00-00-0T
00-00-0T/ 00-4F-06
00-00-AB/ 00-5F-0B
00-B6-T0/ 00-4F-56
00-4F-02/ 00-00-AA
00-4F-09/ 00-00-A3
00-B4-07
07-00-12
44-5C-88-50
70-05-11/00
70-03-00/00
1.6.0_12
2.2.10
(OpenSSL:0.9.8o)
5.10
10.1
R7-05-03

Same as left
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Same as left
R7-05-02

*Hatched indicates the changed items from the previous release.

Hitachi Proprietary Information

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Nov. 5th, 12
th

SHEET No.
TITLE

Nov. 5 , 12 ECN DKC710I-M136


Nov. 5th, 12

1/6

Rev. No.

Hitachi, Ltd.

IT Platform

Tokyo Japan

Division Group

3. Related Program Version


(1) RAID Manager
NO
Product Name
1
RAID Manager for HP-UX
2
RAID Manager for Windows NT *
3
RAID Manager for Solaris
4
RAID Manager for AIX
5
RAID Manager for Tru64 UNIX
6
RAID Manager for DYNIX
7
RAID Manager for Linux
8
RAID Manager for IRIX
9
RAID Manager for Open VMS
10 RAID Manager for zLinux
11 RAID Manager for Solaris/x86
12 RAID Manager for Open VMS/IA
13 RAID Manager for Linux/IA64
14 RAID Manager for Windows NT/x64
15 RAID Manager for Linux/x64
* Windows2000/2003/2008 are also supported.

New version
01-29-03/05
01-29-03/05
01-29-03/05
01-29-03/05
01-29-03/05
01-19-03/04
01-29-03/05
01-29-03/05
01-29-03/05
01-29-03/05
01-29-03/05
01-29-03/05
01-29-03/05
01-29-03/05
01-29-03/05

Previous Version
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left

(2) RAID Manager Library (RL)


NO
Product Name
1
RL for Solaris
2
RL for Solaris/x86
3
RL for HP-UX
4
RL for Windows NT *
5
RL for Windows/IA64
6
RL for Windows/x64
7
RL for AIX
8
RL for Linux
9
RL for IRIX
10 RL for Tru64 UNIX
11 RL for zLinux
12 RL for Open VMS
13 RL for Open VMS/IA
* Windows2000/2003/2008 are also supported.

New version
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01
01-17-03/01

Previous Version
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00
01-17-03/00

* Hatched indicates the changed items from the previous release.

Hitachi Proprietary Information

DWN
CHKD
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SHEET No.
TITLE
ECN DKC710I-M136

2/6

Rev. No.

Hitachi, Ltd.

IT Platform

Tokyo Japan

Division Group

(3) File Access Library and File Conversion Utility (FAL/FCU)


NO
Product Name
New Version
1
FAL for AIX
01-06-67/21
2
FAL for HP-UX
01-06-67/21
3
FAL for Linux
01-06-67/21
4
FAL for Solaris
01-06-67/21
5
FAL for Windows *
01-06-67/22
* Windows 2003/2008 are supported.
(4) FAL (64bit)
NO
Product Name
1
FAL for AIX
2
FAL for HP-UX (IA)
3
FAL for HP-UX (PA)
4
FAL for Linux
5
FAL for Solaris
6
FAL for Windows (IA)
7
FAL for Windows (X64)
(5) FAL Option - Code Converter
NO
Program name
1
Code Converter for AIX
2
Code Converter for HP_UX
3
Code Converter for Linux
4
Code Converter for Solaris
5
Code Converter for Windows *
* Windows2000/2003/2008 are supported.
(6) FAL Option - Code Converter 64
NO
Program name
Code Converter for AIX
1
Code Converter for HP_UX (IA)
2
Code Converter for HP_UX (PA)
3
Code Converter for Linux
4
Code Converter for Solaris
5

Previous Version
Same as left
Same as left
Same as left
Same as left
Same as left

New Version
01-06-67/21
01-06-67/21
01-06-67/21
01-06-67/21
01-06-67/21
01-06-67/22
01-06-67/22

Previous Version
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left
Same as left

New Version
01-06-08/00
01-06-08/00
01-06-08/00
01-06-08/00
01-06-08/00

Previous Version
Same as left
Same as left
Same as left
Same as left
Same as left

New Version
01-06-08/00
01-06-08/00
01-06-08/00
01-06-08/00
01-06-08/00

Previous Version
Same as left
Same as left
Same as left
Same as left
Same as left

* Hatched indicates the changed items from the previous release.

Hitachi Proprietary Information

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SHEET No.
TITLE
ECN DKC710I-M136

3/6

Rev. No.

Hitachi, Ltd.

IT Platform

Tokyo Japan

Division Group

(7) ODM
NO
1
2

Program name
HTC_ODM
HTC_MPIO_ODM

New version
5.0.52.3
5.4.0.4

Previous Version
Same as left
Same as left

(8) Monitor
NO
Program name
1
Export Tool

New version
70-05-02/00

Previous Version
Same as left

(9) Off-Line Configuration and Print Out Tools: Special Tool for CE
NO
Program name
New version
Previous Version
1
CONFUTL
70-05-02/00
Same as left
(10) Configuration File Loader CLI Tool
NO
Program name
1
CFL CLI Tool

New version
70-05-02/00

Previous Version
Same as left

(11) BC Manager
NO
Program name
1
Business Continuity Manager
2
Hardware Support Function

New version
7.4.0-00 (01)
30

Previous Version
Same as left
Same as left

(12) FC Wizard (for micro-program exchange)


NO
Program name
1
FC Wizard

New version
1.0

Previous Version
Same as left

(13) SNMP
NO
Program name
SNMP MIB File
1

New version
4.0

Previous Version
Same as left

(14) SVP RDP Connect Utility


NO
Program name
SVP RDP Connect Utility
1

New version
70-00-30

Previous Version
Same as left

* Hatched indicates the changed items from the previous release.

Hitachi Proprietary Information

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SHEET No.
TITLE
ECN DKC710I-M136

4/6

Rev. No.

Hitachi, Ltd.

IT Platform

Tokyo Japan

Division Group

4. Related document
Refer to Appendix-B for following documentation.
(1) Maintenance Manual
(2) Users Guides
5. Field Change
Use RAID Manager Library Ver. 01-17-03/01 instead of Ver. 01-17-03/00.
6. Restriction and Note
(1) This microcode ECN was verified against the following document revisions, which may
not be the highest revision currently available when you need to install microcode or as a
reference. Therefore please always obtain the highest revision available to ensure that you
have the most current instructions and information."
- Micro-Program Exchange Procedure Rev.41
- Micro Exchange Wizard Tool Rev.64
- Support and Interoperability Document Rev.47
(2) When Universal Replicator (Mainframe or Open) is used, do not set Mode 690 and Mode
448 to ON at the same time while Mode 449 is OFF. If they are set in this case, the UR pairs
may be suspended.
(3) LED control of Flash Drive Unit (SSD)
- HDD ENABLE LED may not light up while SSD is in Ready, but it is not a problem.
Whether the SSD is in Ready or not can be confirmed on the maintenance window of SVP.
- After powering off the RAID700, HDD ENABLE LED of SSD may light up, but it is not a
problem.

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5/6

Rev. No.

Hitachi, Ltd.

IT Platform

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Division Group

7. AntiVirus Software
NO
1
2
3
4

Product Name
Trend Micro: OfficeScan Corporate Edition
Symantec Endpoint Protection
McAfee: VirusScan Enterprise
Sophos Endpoint Security and Control

Version
10.0 / 10.5 (*1)
11.0 (*2)
8.7i / 8.8 (*3)
9.5

(*1) When you use the OfficeScan 10.0 / 10.5, be sure to update it to the latest state.
If you dont, SVP performance may become extremely slow.
(*2) Install MR4 MP2 and later. In the case of MR4MP1 and older, be sure to update.
(*3) A procedure is required before installing VirusScan. See Appendix-S for details.
Note 1: This support is SVP micro-program version independent.
Note 2: By default, "Symantec Endpoint Protection" definition files are updated via a push
to the SVP. (Symantec Endpoint Protection Managers update the clients (SVP) that
they manage.)
Customers can never implement policies or any other updates such as Service
Packs or patches to the operating system or any other software on the SVP.
Only authorized service personnel can install software on the SVP.
Note 3: SVP uses Windows Firewall. Do not install any firewall software and firewall functions
except the Windows Firewall. When antivirus software is installed with a firewall function,
disable the firewall function.

8. Appendix
Doc Name
Apx-ao.doc
Apx-bo.xls
Apx-eo.xls
Apx-fo.xls
Apx-so.doc

Appendix

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Updated

Appendix-A Supported Features and Functions


Appendix-B Related Documentation
Appendix-E Change of Contents
Appendix-F Program Versions Summary
Appendix-S Antivirus Software Support

Nov. 5th, 12
th

SHEET No.
TITLE

Nov. 5 , 12 ECN DKC710I-M136


Nov. 5th, 12

6/6

No
No
Yes
Yes
No

Rev. No.

Hitachi, Ltd.

IT Platform

Tokyo Japan

Division Group

ECN DKC710I-M135 (REV.0)


Appendix-A

Supported Features and Functions

1. Mainframe & OPEN System


1-1
Support for new and compatible HDDs
Description (1) The following compatible HDDs are supported.
Model: DKR5D-J (300/600/900) SS
RAID Level: RAID5 (3D+1P, 7D+1P (*1)), RAID1 (2D+2D (*2)), RAID6 (6D+2P,
14D+2P)
Model: SDT5D-S200SS
RAID Level: RAID5 (3D+1P, 7D+1P (*1)), RAID1 (2D+2D (*2)), RAID6 (6D+2P,
14D+2P)
Model: SFB5A-M (200/400) SS
RAID level: RAID5 (3D+1P, 7D+1P (*1)), RAID1 (2D+2D (*2)), RAID6 (6D+2P,
14D+2P)
(2) The following new HDD is supported.
Model: SFB5A-M800SS
RAID level: RAID5 (3D+1P, 7D+1P (*1)), RAID1 (2D+2D (*2)), RAID6 (6D+2P,
14D+2P)
*1: Two and four-parity group concatenations are supported.
*2: Two-parity group concatenation is supported.
Changed Part Config
None
Note
Documented Maintenance Manual (04 THEORY OF OPERATION, 06 INSTALLATION, 10
ACC (ACTION CODE) (except for SDT5D-S), 19 PARTS CATALOG)
1-2
Support for Flash Module Drive
Description New chassis FBX, Expander (FMU)(*1) and drive Flash Module Drive (FMD)(*1)
are supported.
FMD model type: NFH1A-P1R6SS
RAID level: RAID5 (3D+1P, 7D+1P (*2)), RAID1 (2D+2D (*3)), RAID6 (6D+2P,
14D+2P)
*1: The packages are mounted on the FBX.
*2: Two and four-parity group concatenations are supported.
*3: Two-parity group concatenation is supported.
Changed Part Config, DKCMAIN, SVP
The micro-program cannot be downgraded to an unsupported version while the FBX
Note
and FMD are used in the configuration. To downgrade, remove the FBX and FMD.
(Online/offline)
Documented Maintenance Manual (02 OPTION & MICRO VERSION, 03 MICRO-FC, 04
THEORY OF OPERATION, 06 INSTALLATION, 07 SVP, 10 ACC (ACTION
CODE), 11 SIM-RC, 15 REPLACE, 19 PARTS CATALOG)

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ECN DKC710I-M135 (REV.0)


1-3
Tiering Policy expansion
Description Types of Tiering Policies (hereinafter called TP) increases to 32 (TP#0 to TP#31).
- TP#0 to TP#5 correspond to the existing tier levels; ALL and Level1 to Level5.
- TP#6 to TP#31 can be specified by a user. The user specifies page allocation rate
for each tier by setting 4 types of threshold (T1-Max, T1-Min, T3-Max, and
T3-Min) with 10% interval.
- If a Tier Range calculation result cannot meet user specified conditions, a
warning message (footer information) is displayed on the View Tier Properties
window of Storage Navigator.
- Regardless of the number of tiers, a frequency distribution graph for each TP is
displayed on the View Tier Properties window of Storage Navigator.
Changed Part DKCMAIN
- Dynamic Provisioning license must be enabled.
Note
- Cache memory for DT must be allocated.
Documented Provisioning Guide for Open Systems, Provisioning Guide for Mainframe Systems
1-4
Support for multiple path group IDs setting
Description Selecting path group ID (from #1 to #255) is supported for UR and URz.
This enables path creation by using multiple path group IDs between the same MCU
and RCU of UR/URz.
Efficacy:
(1) Using path group IDs (physical paths) between the same MCU and RCU for
each operation allows bandwidth allocation and priority settings on each line for
each operation.
(2) Even though the number of paths that can be registered for a path ID is 8,
registering multiple path IDs between the same RCU and MCU allows 9 or more
paths to be used between the same MCU and RCU.
Changed Part DKCMAIN, SVP
- The micro-program on both MCU and RCU must be a supported version.
Note
- To downgrade the micro-program to an unsupported version, delete all pairs
whose path group ID is not 0.
Documented Universal Replicator User Guide, Universal Replicator for Mainframe User Guide

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ECN DKC710I-M135 (REV.0)


1-5
Monitoring of pages without Dynamic Tiering license (SOM937)
Description New System Option Mode 937 is available to enable HDT monitoring for an
HDP-Pool without Dynamic Tiering license.
Public Mode No Permission Required to Use
-

Monitoring can be started and stopped, and Tier Properties window can be
opened from Storage Navigator in Manual execution mode.
On View Tier Properties window, a frequency distribution graph is displayed.
Tier range is not displayed.

Changed Part DKCMAIN


- The Dynamic Provisioning license is enabled.
Note
- SM16 is installed.
- To remove SM16 or SM20, set the mode to OFF and wait for 30 minutes or
longer.
- To downgrade the micro-program, set the mode to OFF and wait for 30 minutes
or longer. (Online/offline)
Documented None
1-6
Improvement for V-VOL expansion operations
Description Expand V-VOLs is added in the More Actions menu on Logical Devices window
so that Expand V-VOLs can be executed even when a pool associated with the DP
VOL to be expanded is different from a resource group to which the user belongs.
Changed Part Storage Navigator
None
Note
Documented Provisioning Guide for Open Systems, Provisioning Guide for Mainframe Systems
1-7
Support for transfer of CCI execution command to Syslog server
Description A function to transfer CCI execution commands to the Syslog server is supported.
-

Only the provisioning setting command (raidcom) can be transferred.


This function is not available in Windows OS environments since the syslog
function is used.

For details, see CCI User and Reference Guide.


Changed Part CCI
Note
Do not use the function in Windows OS environments.
Documented CCI User and Reference Guide

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ECN DKC710I-M135 (REV.0)


1-8
Enhancement for MLC SSDs
Description The following enhancements are implemented for MLC SSDs.
(1) SIM=50BXYY (a warning for threshold exceedance of lifetime rate) is output
when the setting threshold increases every 1% after exceeded.
(2) The lifetime rate is stored once a month for 10 years as accumulated
information.
(3) Thresholds for SIM=50BXYY creation (default: 95%) and for dynamic sparing
activation (default: 99%) can be changed for all MLC SSDs mounted in a system
at a time.
(4) The lifetime rate can be displayed by the report function. Also, the configuration
information CVS file output tool can output the same information as source
information of the report function..
Changed Part SVP, Config
None
Note
Documented RAID700 Configuration Information CSV File Output Tool, Storage Navigator User
Guide, Maintenance Manual (07 SVP)
1-9
Improvement for data pages relocation
Description The number of data pages that can be relocated from a lower tier to an upper tier is
internally calculated in a cycle.
If it is estimated that the relocation cannot complete in a cycle, the following are
executed.
(1) Highly loaded data pages equal to the data pages that can be relocated in a cycle
are relocated on a priority basis.
(2) Relocation from an upper tier to a lower tier is prevented.
Changed Part DKCMAIN
Use DP/DPz pools with tier relocation enabled and in Auto execution mode.
Note
Documented None
1-10
Improvement for migration page calculation logic
Description With the current migration page calculation logic for rebalance, page usages among
pool volumes tend to be different as a result of page migration by rebalance.
For the above, the migration page calculation logic for rebalance is improved so that
the difference of page usages among pool volumes is mitigated.
Changed Part DKCMAIN
Note
The following program products must be installed and the configuration must be the
one where they can be used.
Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,
Dynamic Tiering for Mainframe
Documented None

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ECN DKC710I-M135 (REV.0)


1-11
Support for warning message display at creation of LDEV over 4 TB from CCI
Description The following warning message is displayed if the capacity exceeds 4 TB when
creating an LDEV from CCI.
Please check if LDEV over 4 TB will be used for Replication Products, and then
check the supported capacity.
Changed Part CCI
None
Note
Documented None
1-12
Support for new function switches
Description The following function switches are supported.
(1) Function switches #41 and #42
When RIO response delay occurs in a path between MCU and RCU of
TC/TCz/UR/URz due to a delay or malfunction of line or transponder on a
specific path, the path is blocked. By blocking the path, JNL data remaining and
response delay for host write commands due to RIO response delay caused by
the use of the malfunctioned path can be prevented. The function works by
setting remote copy function switches #41 and #42.
(2) Combination of function switches #15 and #20
By using remote copy function switch #17, the occurrences of LIP, RSCN, and
time-out on a path between MCU and RCU are counted and the path is blocked
if the occurrences exceed the threshold in a certain time period. With this
version, a function to change the threshold by using both of function switches
#15 and #20 is supported.
(3) Function switch #43
In addition to the function to block a failed path by using remote copy function
switch #17, or #41 and #43, a function is supported to block a path when the
number of normal paths is below the set minimum number of paths by using
remote copy function switch #43.
Normally, when the number of normal paths falls below the minimum number of
paths, a remote copy pair is suspended due to failure. The function is used when
prioritizing the response time to host over keeping the remote copy pair status is
desired.
Changed Part DKCMAIN
None
Note
Documented Maintenance Manual (04 THEORY OF OPERATION, 08 WEB CONSOLE)

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ECN DKC710I-M135 (REV.0)


1-13

Support for Mainframe host access to mapped volume of HM700 UVM


(RAID700-HM700) (Mainframe emulation)
Description With the UVM function, mapping an HM700 Open emulation type volume is
supported so that a mainframe host can access the mapped volume in a mainframe
emulation type.
Changed Part None
None
Note
Documented Universal Volume Manager User Guide
1-14
Improvement for configuration recovery function
Description With the Restore Config function, recovering the DP/DPz and DT/DTz
configuration /quick format information saved in a CM SSD is available by user
selection.
- PDEV (LDEV) and information related to CHA, DKA, and cache are restored to
normal status. However, if PDEV (LDEV) and cache are in blocked status,
remove the blocked parts as is and then perform a power cycle.
* The function is a method to recover a storage system whose data has been
recovered as much as possible (data on cache cannot be guaranteed) in configuration
recovery from a state that online recovery cannot be performed in recovery actions
after a failure occurs, and the operations require maintenance personnel to involve
under instructions from factory.
Changed Part SVP
- Following PS OFF, the storage system is activated based on configuration
Note
information stored in FM. Therefore, configuration changes done after the last
PS OFF cannot be taken over.
- ESC/CTSC LOG#: R700-31052
Documented Maintenance Manual (03 MICRO-FC, 06 INSTALLATION)
1-15
Improvement for status display on Storage Navigator
Description The following improvements are done for the Storage Navigator GUI.
(1) In pair status and mirror status for TC/TCz/UR/URz on Storage Navigator, the
status for host (CCI/BCM) and that for Storage Navigator are displayed.
(2) After an SSID is set and a URz pair is created from Storage Navigator, the URz
pair can be operated from BCM.
Changed Part DKCMAIN, SVP
(1) For the above function (2), the supported micro-program version must be
Note
installed on both MCU and RCU.
(2) To use a URz pair created from Storage Navigator with an unsupported
micro-program version from BCM, delete and then recreate the pair after
upgrading the micro-program to the supported version.
(3) Log#: XP24000-26283
Documented TrueCopy User Guide, TrueCopy for Mainframe User Guide, Universal Replicator
User Guide, Universal Replicator for Mainframe User Guide

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ECN DKC710I-M135 (REV.0)


1-16
Support for SSB=A4CE and SIM=DFFXYY without SOM144 and 887 setting
Description SSB=A4CE and SIM=DFFXYY (X=CDEV#, YY=RDEV#) are output when the
storage system detects a drive delay while SOM144 and SOM887 are not set.
Changed Part DKCMAIN
None
Note
Documented None
1-17
Improvement for dump files collection with FD dump tool
Description With the FD dump tool, the same dump files collected from SVP can be obtained.
Changed Part SVP
None
Note
Documented Storage Navigator User Guide
1-18
Support for data inconsistency guard logic in UVM configuration
Description During data transfer processing, the target data on cache memory is processed
exclusively to avoid data inconsistency.
For the exclusive processing, a guard logic is supported to prevent data
inconsistency when an error occurs in the exclusive processing.
In addition, SSB=8908 is output and data transfer is disabled if an error is detected
in the exclusive processing.
The guard logic applies to data transfers between VSP and an external storage.
Changed Part DKCMAIN
The guard logic can work in UVM configuration with SOM31 set to ON.
Note
Restricted Mode TS Permission Required to Use
Documented None
1-19
Support for System Option Mode 927
Description New System Option Mode 927 is available to avoid impact on operation conditions
of other CLPRs by overload of a specific CLPR.
Restricted Mode RSD Permission Required to Use
Changed Part DKCMAIN
UVM configuration is required.
Note
Documented NewModeList

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ECN DKC710I-M135 (REV.0)


1-20
CCI enhancement
Description The following functions are supported as CCI enhancement.
(1) Resource ID takeover by Out-of-Band
(2) Specifying a pool ID in options for commands to obtain LDEV information.
- CCI: raidcom get ldev ldev_list
- RAID Manager Library: LDEV_LIST
A pool ID can be specified in the following options,
<CCI>
- ldev_list dp_volume
- ldev_list mapped
- ldev_list unmapped
<RAID Manager Library>
- reports unassigned LDEVs to LUN
- reports the LDEVs assigned to LUN
- reports the LDEVs assigned to AOU
- reports the LDEVs assigned to Snapshot
Changed Part DKCMAIN
(1) To use the function (1), the following program products must be installed.
Note
LUN Manager, Resource Partition Manager,
Also, CCI (Out-of-Band CLI) must be available.
(2) To use the function (2), the following program products must be available.
CCI, RAID Manager Library
Documented Hitachi Virtual Storage Platform OPEN Data Migration Operation Manual, CCI
Command Reference

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ECN DKC710I-M135 (REV.0)


2. Mainframe System
2-1
Support for Volume Retention Manager
Description Access attributes (read-only, protection) can be set by using Volume Retention
Manager.
Changed Part DKCMAIN, SVP
- Volume Retention Manager must be installed.
Note
- Before performing an operation such as LDEV format or removing RAID group,
release the access attributes (read-only, protection) set to a Mainframe volume.
- To downgrade the micro-program to a version that does not support Volume
Retention Manager, release access attributes (read-only, protection) set to a
Mainframe VOL. (Online/offline)
Documented Provisioning Guide for Mainframe Systems, Spreadsheet Operation Guide
2-2
Improvement for TPF (Remote DKC command function)
Description Remote DKC operations via a TPF host are available.
Different from the existing remote DKC operations, LDEV# for a remote command
device can be entered in parameter of command code x83 and sub order xBF44
instead of issuing a command directly to the command device, and then the
command is taken over to the command device in DKC.
Changed Part DKCMAIN
TPF configuration and command device definition are required on the DKC side.
Note
Documented None
2-3
Host based Cache Residency Manager (SOM940)
Description New System Option Mode 940 is available to enable Cache Residency setting from
a Mainframe host.
Restricted Mode Technical Support Permission Required to Use
Changed Part DKCMAIN
Note
- Cache Residency Manager software for IBM z/OS must be installed.
- Do not perform operations from Storage Navigator and SVP if SOM940 is set to
ON.
- Use the function when workload on the Mainframe host is low. (If the function is
used while workload is high, enable or disable the Cache Residency setting for
one dataset per one job)
- To downgrade the micro-program to an unsupported version, set SOM940 to
OFF. (Online/offline)
Documented None

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ECN DKC710I-M135 (REV.0)


2-4
Support for options to slow down FC background copy
Description "FC Ext. Slower Copy1" and "FC Ext. Slower Copy2" are added to System Option
on Mainframe side on the Edit Local Replica Options window of Storage Navigator.
By setting the options, the background copy processing of FlashCopy can be slowed
down to prioritize the host I/O processing without increasing MP usage rate.
The upper limits of MP usage rate when the options are specified are as follows.
FC Ext. Slower Copy1: 65%
FC Ext. Slower Copy2: 50%
Changed Part DKCMAIN, SVP
To downgrade the micro-program to an unsupported version, release the setting of
Note
"FC Ext. Slower Copy1" or "FC Ext. Slower Copy2" of System Option on
Mainframe side on the Edit Local Replica Options window. (Online/offline)
Documented Compatible FlashCopy User Guide
2-5
SOM class change
Description The class of System Option Mode 894 has changed from RSD to Public from
DKCMAIN version 70-05-02-00/00.
Public Mode No Permission Required to Use
Changed Part Config
None
Note
Documented NewModeList

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ECN DKC710I-M135 (REV.0)


3. OPEN System
3-1
Support for HAM operations from CCI
Description The following HAM operations from CCI are supported.
-

HAM pair creation (paircreate)


Display of Quorum Disk ID by pair information display (pairdisplay) for HAM
pairs
Display of Quorum Disk ID by LDEV information display (raidcom get ldev)
for quorum disks
Roll back (pairsplit-RB)
Swap suspend by operation (pairsplit-RS) when an HAM pair is in suspend
status

Changed Part DKCMAIN, CCI


Both DKCMAIN and CCI must be upgraded to versions that support this function.
Note
(CCI version is 01-29-03/05 and higher)
Documented High Availability Manager User Guide, CCI Command Reference
3-2
Support for HTI
Description Thin Image (HTI), which is a function to replicate volumes, is newly supported.
The function is capable of reducing disk capacity by storing only an updated part in
a pool instead of an entire volume.
Changed Part DKCMAIN, SVP
(1) The following program products must be installed.
Note
Dynamic Provisioning, Thin Image
(2) To downgrade the micro-program to an unsupported version, perform the
following operations (a) and (b). (Online/offline),
(a) Remove Thin Image license.
(b) Delete all HTI pools.
Documented Maintenance Manual, Thin Image User Guide
3-3
Support for TC/UR pair creation between RAID700 and HM700
Description TC and UR pair creation between RAID700 and HM700 is supported.
Changed Part DKCMAIN, SVP
(1) The version of HM700 must be V01+1 or higher.
Note
(2) To downgrade the micro-program to an unsupported version, delete the TC/UR
pair created with HM700. (Online/offline)
Documented TrueCopy User Guide, Universal Replicator User Guide

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ECN DKC710I-M135 (REV.0)


3-4
Support for data migration from RAID500 with RSV/PGR set
Description Data migration from a RAID500 source volume with Reserve/Persistent Reservation
set is supported.
Changed Part DKCMAIN, Storage Navigator
- If all of the external paths are not in normal status, paths between a host and a
Note
migration target DKC cannot be added.
- After paths between a host and a migration source DKC is added, addition and
deletion of external paths are not allowed.
- An operation to turn back cache mode from EM/DM to TM is disabled.
- If the micro-program is downgraded to an unsupported version after data
migration from a RAID500 source volume with Reserve/Persistent Reservation
set is performed, a confirmation window appears with function ID 06:08. In
this case, visually confirm the completion of data migration and enter a password
to continue the downgrade. (Online/offline)
- To use the supported function, LUN Manager and Resource Partition Manager
must be installed.
Documented Hitachi Virtual Storage Platform OPEN Data Migration Operation Manual
3-5

Support for virtualization of Product Identification field in Standard Inquiry


data
Description A function for virtualization of Product Identification field in Standard Inquiry data
is added to the Resource ID Takeover function.
Changed Part DKCMAIN, CCI
- To use the added function, LUN Manager and Resource Partition Manager must
Note
be installed.
- To downgrade the micro-program to an unsupported version while there is an
LDEV whose Product ID is virtualized, delete the LDEV or release the
virtualization setting of Product ID before exchange. (Online/offline)
Documented Hitachi Virtual Storage Platform OPEN Data Migration Operation Manual

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ECN DKC710I-M135 (REV.0)


3-6
Support for zero data page reclamation for DP-VOL
Description Zero data page reclamation can be executed for a DP-VOL in one of the following
conditions,
(1) The VOL is used for a ShadowImage pair whose pair status is PSUS (SSUS).
(2) The VOL is used as a reserved VOL of ShadowImage.
(3) The VOL is used as a reserved VOL of Volume Migration.
Changed Part DKCMAIN
(1) The following program product must be installed.
Note
ShadowImage, Volume Migration
(2) To downgrade the micro-program to an unsupported version, perform one of the
following operations. (Online/offline)
(a) Release all pair/reserve settings for ShadowImage/Volume Migration.
(b) Set SOM930 to ON and make sure SSB=2CC9 is output.
Public Mode No Permission Required to Use
Documented Maintenance Manual (03 MICRO-FC), ShadowImage User Guide, Provisioning
Guide for Open Systems
3-7
Support for HMO073
Description New Host Mode Option 073 is available to support the Thin Provisioning function
provided by Windows Server 2012.
Public Mode No Permission Required to Use
By setting HMO073 to ON, the following are supported.
(1) Block Limits VPD Page
(2) Logical Block Provisioning VPD Page
(3) Read Capacity (16) LBPME and LBPRZbit
The Windows Server 2012 receives the above responses and judges whether the
connected storage system supports the Thin Provisioning function.
Also the following functions and commands are supported.
(1) A function to report DP pool usage warning threshold exceeding.
(2) A function to detect DP pool depletions (temporary and permanent depletion)
(3) LOG SENSE command
(4) LBP Log Page
(5) UNMAP command
Changed Part DKCMAIN
Host Mode must be set to 2C/0C (Windows).
Note
Documented New ModeList

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ECN DKC710I-M135 (REV.0)


3-8
Support for UNMAP command with PP combination
Description The UNMAP command with PP combination is supported.
(1) When SOM905 is ON with a micro-program version earlier than V05, Check
Condition is returned for the UNMAP command issued to a PP
(TC/UR/SI/Snapshot) volume.
(2) When SOM905 is ON with micro-program version V05 or higher, the UNMAP
command issued to a PP volume is enabled in zero data writing synchronous
mode. However, when SOM905 and SOM936 are set to ON, the behavior of (1)
is available.
In the zero data writing synchronous mode, zero data is written on the pages to be
discarded when a UNMAP command is received, and a response is returned to the
host. The page reclamation processing is executed in asynchronous manner.
However, the page reclamation is only supported for TC and UR, and only zero data
is written in the case of SI and Snapshot.
SOM905:
Restricted Mode Technical Support Permission Required to Use
SOM936:
Restricted Mode RSD Permission Required to Use
Changed Part DKCMAIN
- SOM905 must be set to ON to enable this function.
Note
Documented NewModeList
3-9

Improvement for initial copy and resync copy in UR configuration using


multiple VSPs with CCI
Description The following function is supported in Universal Replicator configuration using
multiple VSP systems with CCI.
While there is at least one COPY status pair volume in a UR journal (in initial copy
and resync copy processing) and consistency in a consistency group is not yet kept,
to prioritize the initial copy and resync copy processings, data restore for a
secondary data volume is performed instead of following the processing to have the
same update point in multiple storage systems using the time stamp issued from
CCI.
Changed Part DKCMAIN
None
Note
Documented Universal Replicator User Guide

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ECN DKC710I-M135 (REV.0)


3-10
Support for I/O buffer counter
Description An I/O buffer counter is newly supported as a function for MP performance
monitoring.
The DKC_BUSYMP table of RAID Manager Library is used as an interface to
access the counter.
Changed Part DKCMAIN
(1) To use the function,
Note
(a) RAID Manager Library must be installed on host side.
(b) Command device must be defined on DKC side.
(2) To downgrade the micro-program to an unsupported version, stop collection of
the counter via RAID Manager Library on host side. (Online/offline)
Documented None
3-11
Open Data Migration without port virtualization
Description A new procedure of Open Data Migration without port virtualization is supported.
Changed Part DKCMAIN
- To use the procedure, LUN Manager and Resource Partition Manager must be
Note
installed.
- The procedure is only available when the server is HP-UX.
Documented Hitachi Virtual Storage Platform Open Data Migration Operation Manual
3-12
CCI (RAID Manager) 01-29-03/05
Description Supporting function contents from Ver. 01-28-03/06
- Support for HAM
- Support of IPCMDDEV for the Virtual RAID Box on RSGRP
- Addition of rmawk command
- Support for Windows2012
- Support for raidcom command
- Support for New(Thin) SnapShot
- Support of Policy level for dp_volume
- Support of syslog output
- Addition of "-key tier" for displaying Tier information
- Addition of "PID" as the condition for the "-ldev_list"
(unmapped/mapped/dp_volume)
Revision contents from Ver. 01-28-03/06
- Except for "-jp/-js" as the condition for checking "-nocsus" option.
- Changed a behavior so that SnapShot can be shown the SPLIT-TIME on PFUS
state,too.
- Corrected a problem that "raidcom -ldev_list -cnt <count>" does not match the
count of outputs.
Changed Part CCI (RAID Manager)
None
Note
Documented None

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ECN DKC710I-M135 (REV.0)


3-13
RAID Manager/LIB Ver 01-17-03/00
Description Supporting function contents from Ver. 01-16-03/04
This version has added the following functions.
- Support for the extended snapshot mirror
- addition up_pmun to the pairstatinfo structure.
- addition max_mu to the poolinfo structure.
- addition "PLMD_AOUV_MF" to the poolinfo structure.
- Addition of IO buffer counts to the getrminfo(DKC_BUSYMP).
- Addition of "PoolID" to the status code(0/1/7/9) for getrminfo(LDEV_LIST).
- Support for Windows2012
Changed Part RAID Manager/LIB
None
Note
Documented None

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16 of 16

Appendix-b

ECN DKC710I-M136 (REV.0)

Document Title
1 Storage Navigator Users Guide
2 Provisioning Users Guide (Open System)
DP
LUSE
VLL
LUNM
DRU
Dynamic Tiering
3 Performance Manager Users Guide
CRM
VPM
4 Volume Migration
5 Volume Shredder Users Guide
6 Virtual Partition Manager Users Guide
7 ShadowImage Users Guide
8 SNMP Agent Users Guide
9 Storage Navigator Messages
10 Provisioning Users Guide (MF System)
VLL
VRM
Vlm Scrty
11 Universal Volume Manager User's Guide
12 TrueCopy User's Guide
13 Compatible PAV User's Guide
14 Database Validator User's Guide
15 Audit Log User and Reference Guide
16 Spreadsheet Operation Guide
17 Universal Replicator User's Guide
18 Copy-on-Write Snapshot User's Guide
19 FlashCopy User's Guide
20 CCI Installation & Configuration User's Guide
21 CCI User's Guide
22 CCI Reference Guide
23 Thin Image Users Guide
24 TrueCopy for z/OS User's Guide
25 Universal Replicator for z/OS User's Guide
26 ShadowImage for z/OS User's Guide
27 Data-at-Rest Encryption User's Guide
28 Compatible Mirroring XRC User's Guide
29 High Availability Manager User's Guide
30 HelpWelcome
31 Document Map
32 RAID700 Mainframe Fibre Data Migration Operation
33 Hitachi Virtual Storage Platform OPEN Data Migration
Operation Manual
34
35
36
37

Hitachi
Hitachi
Hitachi
Hitachi

Business
Business
Business
Business

Continuity
Continuity
Continuity
Continuity

Manager
Manager
Manager
Manager

Hitachi Proprietary Information

Users Guide
Messages
Install Guide
Reference Guide

SFM
vmi7e.book
msg7e.book
dbv7e.book
aud7e.book
CCI_Install_Config.book
ccu7e_user-ref.book
cmr7e.book
hti7e.book
map7e014a.doc
odm7e.book

PDF
vmi7e050c.pdf
msg7e050e.pdf
dbv7e050a.pdf
aud7e050d.pdf
ccc7e050b.pdf
cci7e050c.pdf
cmr7e050d.pdf
hti7e050f.pdf
map7e027a.pdf
fdm7e050a.pdf
odm7e050f

Online Help
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
-

BCM_UG_21.1aE.pdf
BCM_MSG_20.1aE.pd
BCM_IG_18.1aE.pdf
BCM_RG_17.1aE.pdf

Remark
Created by HDS
Created by HDS

Created by HDS

Created by HDS
Included in Performance from 6/18
Created by HDS
Created by HDS
No need for OLH.
Open/ Mainframe single source, Created by HDS

support TBD
Created by HDS
Created by HDS
Created by HDS
No need for OLH.
Created by HDS
Created by HDS
Created by HDS
Created by HDS
No need for OLH.
No need for OLH.
No need for OLH.
Open/ Mainframe single source, Created by HDS
Open/ Mainframe single source, Created by HDS
Open/ Mainframe single source, Created by HDS
Created by HDS
Created by HDS
Created by HDS

PDF file
No need for OLH.

XML
XML
XML
XML

&
&
&
&

PDF
PDF
PDF
PDF

1/2

Apx-bo.xls-Uesr Guide

Appendix-b

ECN DKC710I-M136 (REV.0)

Maintenance Manual
Rev. 8 for DKC710I Maintenance Manual

Hitachi Proprietary Information

2/2

Apx-bo.xls-Maintenance Manual

Appendix-E

ECN DKC710I-M135 (REV.0)

Appendix-E Change of Contents

Title

Data inconsistency in Dynamic Provisioning (DP) or Dynamic Tiering (DT)


volume due to use of Background format function in DP/DT

Under the condition of using or having used the background format function in
Dynamic Provisioning (DP) or Dynamic Tiering (DT), if PDEV blockage or a
temporary PDEV failure occurs in a pool volume of RAID5 or RAID6,
RAID6 data
inconsistency may occur in the DP/DT volume.
<2-1> Severity (High, Medium, Low) High
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
When all the following conditions A to E are met, parity data may become invalid.
A. Micro-program version 70-03-32-00/00 and later
B. Dynamic Provisioning or Dynamic Tiering is used
C. Pool volume of RAID5 or RAID6 exists
D. The background format function is used (System Option Mode 896 is set to ON)
E. Page migration takes place (Rebalance of Dynamic Provisioning or tier
relocation of Dynamic Tiering is performed due to 0 data page reclamation/pool
expansion/pool shrink)
<1> Phenomena

<4> Recovery Procedure

In a stripe whose parity data is invalid, if correction copy or read is performed by


the following condition a. or b., the user data becomes invalid.
a. PDEV blockage
b. Temporary PDEV failure with the following SSB
Reported SSBs are different depends on the SOM15/862/809/797 setting.
For details see RAID700 EN M044 documentation
After taking the following interim action (A) or the permanent action (B), ask the
customer to restore the data from the backup.
(A) Perform the following (1) and (2).
(1) Set System Option Mode 896 to OFF. (Disable the background format function.)
This will eliminate the potential of generating invalid parity data newly.
(2) After that, perform Verify Logical Device(SVP02-980) from the Maintenance
window for the pool volume that meets the conditions of occurrence with Auto
Correct specified. If there is already invalid parity data, the parity data is fixed by
this action.
Take the action when I/O load is low as much as possible based on the following
information.
For the time required for the verify function, use the correction copy time described
in REP01-200 (Micro-program version earlier than 70-03-0x-xx/xx) as a reference
regardless of the running micro-program.
(Example: In the configuration of HDD type=J600 and RAID6(6D+2P), the
estimated
ti t d time
ti required
i d for
f the
th verify
if function
f ti when
h there
th is
i no I/O andd the
th usedd
pool capacity is 100% is 12 hours and 30 minutes.)
(B) Perform the following (1) to (3).
(1) Apply the modified code.
(2) If the interim action is not taken, take the interim action (2).
(3) If you need to enable the background format function, set System Option

Hitachi Proprietary Information

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Apx-eo.xls-Change of Contents

Appendix-E
<5> Causes and Updates

ECN DKC710I-M135 (REV.0)


When page migration is performed in a pool volume, the background format
function allocates the erased page to the target page. (Processing I)
While the parity data in Processing I is not updated, if another I/O processing
(Processing II) is performed for the same page, parity data is updated in Processing
II using parity data that is not updated due to microcode bug, and thus the parity
data becomes invalid.
As
blockage
or a ttemporary
A a result,
lt if correction
ti copy ttakes
k place
l
ddue tto PDEV bl
k
PDEV failure, the user data read by correction copy using the invalid parity data
becomes invalid.

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special
p
direction to applying
pp y g
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
12
<13>
<14>

The micro-program has been modified to fix the problem


DKCMAIN: 70-03-32-00/00 and later
DKCMAIN: 70-05-02-00/00

None

None

None

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Hitachi Dynamic Provisioning, Hitachi Dynamic Tiering, Hitachi Dynamic


Provisioning for Mainframe, Hitachi Dynamic Tiering for Mainframe
DKCMAIN
Factory
RAID700
RAID700-2300
2300
None
RAID700-EN-M044 (draft)

Title

Frequent CHK1B occurrence with SSBs output

<1> Phenomena

While the SETCACHE command was executed from IBM utility (IDCAMS) or the
TDMF (T
(Transparentt D
Data
t Mi
Migration
ti Facility)
F ilit ) tool
t l was executed,
t d if an LDEV to
t
which the aforementioned operation was executed was removed, CHK1B occurred
frequently and SSB=1607 and 5C03 were output.

<2-1> Severity (High, Medium, Low) High


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Mainframe host connection
(2) The SETCACHE command is executed from IDCAMS or the TDMF tool is
executed.
(3) An LDEV to which the above operation is executed is removed.
<4> Recovery Procedure
None
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6> Affected Products/Version
DKCMAIN: All
<7> Fixed Product/Version
DKCMAIN: 70-05-02-00/00

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Apx-eo.xls-Change of Contents

Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

ECN DKC710I-M135 (REV.0)

None

None

None

Mainframe
DKCMAIN
Factory
RAID700-2090
None
None

Any maintenance operation for DKC is unavailable due to communication


error between SVP and DKC during recovery operation for the failure of

<1> Phenomena

After DKC1 installation failed, the DKC1 was removed and then installed again, but
th iinstallation
t ll ti ffailed.
il d Aft
t a communication
i ti error bbetween
t
SVP and
d DKC
the
After th
that,
occurred with SVP message ONL0117E output and any DKC operations were
disabled.
<2-1> Severity (High, Medium, Low) High
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
Assumed conditions.
The problem occurs when the cable between SSVPs is not connected during the
DKC1 installation and a hardware failure exists simultaneously.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
th modified
the
difi d code.
d
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>
14

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
E
l Notice#
N i #
Early

Hitachi Proprietary Information

Perform a non-volatile power cycle and recover the failure part.


The micro-program has been modified to prevent a communication error between
SVP and DKC caused by frequent CHK3 occurrence by communication between
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
Customer
RAID700-2091
R700-31052
N
None

3/166

Apx-eo.xls-Change of Contents

Appendix-E

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

HTP blockage and WCHK1 occurrence after DKC1 removal


When DKC1 was removed, HTP was blocked (SIM=21A3XX) and WCHK1
occurred (SIM=3073XX and SSB=1353).

<2-1> Severity (High, Medium, Low) High


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when DKC1 is removed.
(The problem is likely to occur when DKC1 is removed in a configuration with
Basic and Option MPBs mounted.)
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recoveryy Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
g y
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

Replace
p
the blocked part.
p
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open
p or Mainframe
DKCMAIN
Factory
RAID700-2092
None
None

Failure of Correction Copy and high Write Pending rate


The usage counter information became invalid due to an ESW failure (CHK4) and
Correction Copy failed. As a result, the Write Pending rate did not decline.
The following SSB was output.
SSB: 9051

<2-1> Severity (High, Medium, Low) High


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Flash Acceleration is used.
(2) A reset processing occurs. (CHK1, 2, 3, or 4)

Hitachi Proprietary Information

4/166

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Appendix-E

ECN DKC710I-M135 (REV.0)

<4> Recovery Procedure

Dummy replace the MPB related to the blocked logical path.


If the above replacement fails, perform a non-volatile PS ON.

<5>
<6>
<7>
<8>

The micro-program has been modified to fix the problem.


DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

<9>
<10>
<11>
<12>
<13>
<14>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
code
(1) Restriction of
micro-program exchange

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

Incorrect values displayed on result window after Verify error

<1> Phenomena

None

HDD
DKCMAIN
Factory
RAID700-2093
None
None

On a result window displayed when a Verify error occurred after Verify had been
executed for a pool VOL, values of LBA top and LBA end that indicated LBA
information on ppool VOL side, and those of LBA top
p ((DP)) and LBA end ((DP)) that
indicated LBA information on DP VOL side, were incorrect.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Verify is performed on Maintenance window.
(2) The Verify above is performed for a pool VOL with DP VOL allocated.
(3) A Verify error occurs in the pool VOL.
VOL
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

5/166

Apx-eo.xls-Change of Contents

Appendix-E
<9>
<10>
<11>
<12>
<13>
<14>

ECN DKC710I-M135 (REV.0)

for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Open or Mainframe
DKCMAIN
Factory
RAID700-2094
None
None

Title

Drive port blockage with SIMs and SSB output after SAS port blockage

<1> Phenomena

When a SAS port was blocked, drive ports were blocked and the following SIMs
and SSB were output.
SIM= CF12XX (XX: SAS port#), DF8XYY (X: CDEV#, YY: RDEV#), DF9XYY
(X: CDEV#, YY: RDEV#)
SSB= A4B0

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) A SAS port is blocked due to a SAS I/F failure.
(2) WCHK1 occurs immediately after the above blockage.
(3) Aft
After (1) and
d (2)
(2), th
the same SAS portt iis bl
blocked
k d due
d tto a SAS I/F ffailure.
il
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
tthee modified
od ed code.
(1) Restriction of
micro-program exchange

Replace PDEV, SSW, or DKA.


The micro-program has been modified to fix the problem.
DKCMAIN: 70-02-54-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

No output of SIM=CF12XX at failure of DKAF micro-program exchange

<1> Phenomena

Hitachi Proprietary Information

None

HDD
DKCMAIN
Factory
RAID700-2095
None
None

When SAS I/F recovery processing in DKAF micro-program exchange ended


abnormally, SIM=CF12XX (XX: SAS port#) was not output.
SSB=A042

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Appendix-E

ECN DKC710I-M135 (REV.0)

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem occurs when SAS I/F recovery processing in DKAF micro-program
exchange ends abnormally.

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

Replace DKA or SSW and then exchange the DKAF micro-program.


The micro-program
micro program has been modified to fix the problem.
problem
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

<1> Phenomena

None

None

HDD
DKCMAIN
Factory
RAID700-2096
None
None

Incorrect SSBs output during MPB maintenance


One of the following phenomena might occur.
(1) During MPB maintenance (removal or replacement), SSB=1308 was output in a
blockage target MP.
(2) During MPB maintenance (micro-program exchange) accompanied with MP
blockage, SSB=14DC and 14FF were output for another MP in the same MPB that
contained the blocked MP.
During
exchange)
(3) D
i MPB maintenance
i
((micro-program
i
h
) accompanied
i d with
i h MP
blockage, SSB=138F, 1479, 1480, 1475, and 1476 were output for the blocked MP.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem (1) may occur when MPB maintenance (removal or replacement) is
performed.
The problems (2) and (3) may occur when MPB maintenance (micro
(micro-program
program
exchange) accompanied with MP blockage is performed.
In addition to the above, each problem is likely to occur when large amount of LM
is used to keep highly-accessed slots in cache.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
Prod cts/Version

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All

7/166

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Appendix-E
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

10

(2) Which one has this


problem, MCU or RCU or
problem
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
Factoryy
RAID700-2097
None
None

SVP message 2585W output during ESW replacement


When ESW was replaced while MP,
MP CM,
CM CHA,
CHA or DKA was blocked
blocked, SVP
message 2585W was output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
The problem occurs when ESW is replaced while MP, CM, CHA, or DKA is
<3> Conditions of Occurrence
blocked.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Hitachi Proprietary Information

Recover the blocked part and then replace the ESW.


The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2098
None
None

8/166

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Appendix-E

11

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

Invalid expire date when LDEV attribute is changed


When an LDEV attribute was changed repeatedly on Data Retention window of
Storage Navigator, the expire date was unintentionally changed to 0 day.

<2 1> Severity (High,


<2-1>
(High Medium,
Medium Low) Medium
<2-2> Probability (High, Medium,
Medium
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
(1) LDEV attribute change (a), (b) and (c), are performed in that order.
(a) ReadWrite to ReadOnly or Protect.
(b) ReadOnly or Protect to ReadWrite (by maintenance personnel).
(c) ReadWrite to ReadOnly or Protect.
(2) The expire date set this time is the same as that set last time.

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

12

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
code
(1) Restriction of
micro-program exchange

Set a correct expire date again.


The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
((3)) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Storage Navigator
SVP
Factory
RAID700-2099
None
None

Title

Pinned slots due to ESW PCB failure

<1> Phenomena

None

None

When an ESW PCB failure occurred, pinned slots were created and SIM=323F and
EF4X were output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when an ESW PCB fails while I/O load to an HDD is high.

<4> Recovery Procedure


<5> Causes and Updates

Hitachi Proprietary Information

Dummy replace the PDEV.


The micro-program has been modified to fix the problem.
H
However,
th
the above
b
modification
difi ti does
d
nott apply
l if SOM15,
SOM15 797,
797 809,
809 or 862 is
i sett

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Appendix-E
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

13

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed
g Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

HDD
DKCMAIN
Factory
RAID700-2100
None
None

Unable to select multiple


p items in MPB list
On Select Monitor Item dialog of SVP monitor, multiple items could not be selected
in an MPB list.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The pproblem occurs when "Cache" is selected for Object
j on Select Monitor Item
dialog of SVP monitor.

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2101
N
None

10/166

Apx-eo.xls-Change of Contents

Appendix-E
<14> Early Notice#

ECN DKC710I-M135 (REV.0)


None

Title

Invalid scale size after Monitor window update following scale size change

<1> Phenomena

On Monitor window of SVP, after scale size was changed because a value of
monitoring item exceeded the scale size, the Monitor window was updated and the
erased
scale remained enlarged even when the value was erased.

14

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when a value of monitoring item exceeds the displayed scale
size on Monitor window of SVP.

<4> Recovery Procedure

<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

15

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

1 Phenomena
<1>

(1) On Monitor window of SVP, select "Edit" and then "Item Add/Delete", and
open the Select Monitor Item dialog.
(2) Click the Close button on the Select Monitor Item dialog.
The micro-program has been modified to fix the problem.
A Refresh button is added in the menu on Monitor window to optimize the scale.
SVP: All
SVP: 70
70-05-02/00
05 02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700 2102
RAID700-2102
None
None

Incorrect or unclear display of past data


Phenomenon1
If there was no monitoring data in a period specified on Select Monitor Item dialog
of SVP, [0000/00/00 00:00:00] was displayed.
Phenomenon2
A difference in time axis between monitor items specified on Select Monitor Item
dialog was not clear.

<2-1> Severity (High, Medium, Low) Low


<2 2> Probability
<2-2>
P b bilit (High,
(Hi h Medium,
M di
Hi h
High

Hitachi Proprietary Information

11/166

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Appendix-E
<3> Conditions of Occurrence

<4> Recovery Procedure


<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
0
<11>
<12>
<13>
<14>

16

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed
C
a ged Part
at
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


Phenomenon1
The problem occurs when "Past data display" is selected on Select Monitor Item
dialog of SVP monitor and a period in which there is no monitoring data is
specified.
Phenomenon2
The problem occurs when "Past data display" is selected on Select Monitor Item
dialog of SVP monitor and monitor items with different time axes are specified.
None
Phenomenon1
The micro-program has been modified to fix the problem by displaying message
No effective data.
Phenomenon2
The micro-program has been modified to fix the problem by displaying * on the
right of yyyy/mm/dd hh:mm:ss to yyyy/mm/dd hh:mm:ss [the number of effective
data] .
data].
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SV
SVP
Factory
RAID700-2103
None
None

All SAS ports blockage in cluster after abend of micro-program exchange


d to SAS port ffailure
due
il
When a SAS port failure occurred (SSB=1C26) during DKAF micro-program
exchange, the exchange ended abnormally (SVP message 2433) and all SAS ports
in the cluster were blocked.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3>
3 Conditions of Occurrence
(1) DKAF micro-program exchange
(2) A SAS port failure occurs while message "Now DKA Rebooting" is displayed.
<4>
<5>
<6>
<7>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version

Hitachi Proprietary Information

Identify the cause of SAS port failure and recover the SAS port.
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

12/166

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Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

17

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

None

None

None

Open or Mainframe
SVP
Customer
RAID700-2104
None
None

Incorrect item name and message


Phenomenon1
The item name displayed by selecting Port for Object on Select Monitor Item dialog
of SVP monitor was "Received EOF Count" instead of "Received EOFa Count".
Phenomenon2
The item name displayed on Threshold window of SVP monitor was "Received
EOF Count" instead of "Receiving EOFa Count".

<2-1> Severity (High, Medium, Low) Low


<2-2> Probabilityy ((High,
g , Medium,,
High
g
<3> Conditions of Occurrence
Phenomenon1
The problem occurs when Port is selected for Object on Select Monitor Item dialog
of SVP monitor.
Phenomenon2
The problem occurs when Threshold window of SVP monitor is displayed.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro
program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
C t

Hitachi Proprietary Information

None
The micro-program
micro program has been modified to fix the problem.
problem
The item name "Received EOF Count" is corrected to "Received EOFa Count".
SVP: All
SVP: 70-05-02/00

None

None

None

O
Open
or M
Mainframe
i f

13/166

Apx-eo.xls-Change of Contents

Appendix-E
<10>
<11>
<12>
<13>
<14>

18

ECN DKC710I-M135 (REV.0)

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

SVP
Factory
RAID700-2105
None
None

Title

Failure blockage of SAS port on Option side

During EXP micro-program exchange, if SAS I/F recovery processing following


reboot failed on the SAS port on Basic side, a SAS port on Option side in
maintenance blockage status was blocked due to failure and SIM=CF12XX
(XX=SAS port #) was output.
SSB=1B60 and 1C64
( g , Medium,, Low)) Low
<2-1> Severityy (High,
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) High performance configuration
(2) A SAS failure occurs during EXP or SSW micro-program exchange.
<1> Phenomena

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

19

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

Replace the DKA or SSW.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

( ) Which one has this


(2)
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

<1> Phenomena

None

None

HDD
DKCMAIN
Factory
RAID700-2106
None
None

No display of Port# on List-SSB window


On List-SSB window displayed from Information, Port# was not displayed.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when the List-SSB window is displayed from the Information
window.

Hitachi Proprietary Information

14/166

Apx-eo.xls-Change of Contents

Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

20

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2107
None
None

Newly installed spare drive becomes unavailable


When a spare drive was removed and then a spare drive or ECC was installed in the
same location, SSB=A7E1 was output and the drive could not be used due to
disagreement of drive type.

<2-1> Severityy (High,


( g , Medium,, Low)) Medium
<2-2> Probability (High, Medium,
High
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
(1) Spare drive backup is performed by drive copy or correction copy to a
compatible PDEV.
(2) After completion of the above spare drive backup (or during spare drive backup
in the case of correction copy), the spare drive is blocked.
(3) Except the compatible PDEV, there is no other spare drive available in the ECC.
(4) Th
i iis removed.
d
The spare ddrive
(5) A PDEV is installed in the position in (4).
<4>
<5>
<6>
<7>
<8>
8

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) R
Recommendation
d ti off

Hitachi Proprietary Information

A shell batch is necessary to overwrite the SM. Contact ITPD.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

N
None

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

21

ECN DKC710I-M135 (REV.0)

installing the modified code


for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

HDD
DKCMAIN
Factory
RAID700-2108
None
None

Title

Log-in failure

<1> Phenomena

If a data frame for which resource release of a protocol chip was not performed
existed, the resource was depleted and could not be reserved at log-in, resulting in a
log-in
log
in failure. (SSB
(SSB=BC29)
BC29)

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) A CHA PCB (8FOE) is connected with a switch.
(2) Port Disable/Enable is executed for the port.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro
program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-02-03-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

Open
DKCMAIN
Evaluation
RAID700-2109
None
None

Title

Failure of UNMAP command with SSB=2C29 output

<1> Phenomena

An UNMAP command failed and SSB=2C29 was output.

22

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
Occ rrence
The problem may
ma occur
occ r when
hen the range to which
hich an UNMAP command is issued
iss ed

Hitachi Proprietary Information

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Appendix-E

ECN DKC710I-M135 (REV.0)


exceeds 2688 MB.

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

23

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
code
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-03-32-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
( ) Recommendation of
(3)
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Dynamic Provisioning, Dynamic Tiering


DKCMAIN
Factory
RAID700-2110
None
None

Title

Invalid display of Name and Factory of port information

<1> Phenomena

None

Phenomenon1
After selecting CHA PCB on PCB Revision Display window opened from
Maintenance window of SVP launcher, when a port was selected (clicked) from the
port tree, the information of Name and Factory was displayed oppositely.
Phenomenon2
In a CSV file "PcbRevInfo.cvs" output by executing configuration information CSV
file output tool (Printout Tool), if there was port (SFP) information, the information
of Name and Factory was displayed oppositely.

<2-1> Severity (High, Medium, Low) Low


<2 2> Probability (High,
<2-2>
(High Medium,
Medium
Low
Phenomenon1
<3> Conditions of Occurrence
The problem occurs when CHA PCB is selected on PCB Revision Display window
opened from Maintenance window of SVP launcher and then a port is selected
(clicked) in the port tree.
Phenomenon2
The problem occurs when the Printout Tool is executed with "Embedded" option
added in the command line.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) R
Restriction
t i ti off

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

N
None

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Appendix-E

ECN DKC710I-M135 (REV.0)

micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

24

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC
TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

Incorrect function name in some Storage Navigator messages

<1> Phenomena

None

Open or Mainframe
SVP
Factory
RAID700-2111
None
None

Recommended Action of error messages listed below contained a function name


"RAID Manager" that should read "Command Control Interface".
Storage Navigator messages: 00605-065740, 03205-065740, and 20705-065470

<2 1> Severity (High,


<2-1>
(High Medium,
Medium Low) Low
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) One of the following operations is performed.
(a) DP V-VOL creation or deletion
(b) Snapshot V-VOL creation or deletion
(c) Any operation for external VOL
(d) Resource group creation, change or deletion
(2) Obtaining configuration information fails due to conflict with other functions.
<4> Recovery Procedure
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
P bl ID
Problem

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
RAID Manager in the messages is corrected to Command Control Interface
SVP: All
SVP: 70
70-05-02/00
05 02/00

None

None

None

Storage Navigator
SVP
Factory
RAID700 2112
RAID700-2112

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Appendix-E
<13> ESC/CTSC LOG#
<14> Early Notice#

25

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


None
None

Inadequate term in some Storage Navigator messages


The following messages contained a part name "SM#2" that was difficult for users
to understand.
understand
Storage Navigator messages: 03005-58474, 03205-58474, and 03205-68725

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when one of the following conditions is met.
(1) Shared memory is depleted at DP V-VOL creation.
(2) Total DT
DT-VOL
VOL capacity is exceeded at DP V
V-VOL
VOL creation.
(3) Total DT-VOL capacity is exceeded at pool creation.
<4> Recovery Procedure
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

26

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

1 Phenomena
<1>

None
The micro-program has been modified to fix the problem.
SM#2 in the messages is corrected to SM.
SVP: 70-03-01/00 and higher
SVP: 70
70-05-02/00
05 02/00

None

None

None

Storage Navigator
SVP
Factory
RAID700 2113
RAID700-2113
None
None

Unable to stop storage system by PS OFF during TC/TCz copy


A storage system did not stop by PS OFF performed during TC/TCz copy
processing.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) DP/DPz or DT/DTz VOL, or LDEV in quick format processing
(2) TC/TCz P-VOL
(3) PS OFF iis performed.
f
d

Hitachi Proprietary Information

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Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

27

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installingg the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

( )

ECN DKC710I-M135 (REV.0)

Perform a non-volatile power cycle and then replace the cache.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

MCU

None

TrueCopy, TrueCopy for Mainframe


DKCMAIN
Factory
RAID700-2114
None
None

Write Pending remains after completion of drive copy


Write Pending remained after the completion of drive copy in RAID1.

<2-1> Severityy (High,


( g , Medium,, Low)) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) A DT/DTz or DP/DPz pool created with version 70-03-32-00/00 or higher.
(2) RAID1
(3) Drive copy is executed.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed
Ch
d Part
P t

Hitachi Proprietary Information

Dummy replace the cache PCB.


The micro-program
micro program has been modified to fix the problem.
problem
DKCMAIN: 70-03-32-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

HDD
DKCMAIN

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Appendix-E
<11>
<12>
<13>
<14>

28

ECN DKC710I-M135 (REV.0)

Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Factory
RAID700-2115
None
None

Title

Failure of DP VOL or CoW ppair deletion if WCHK1 occurs

<1> Phenomena

If WCHK1 occurred during DP VOL or CoW pair deletion, the deletion could not
be executed due to a failure of recovery processing and SSB=AF31 and AFE1 were
output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The pproblem may
y occur when all the following
g conditions are met.
(1) DP VOL or CoW pair deletion is performed.
(2) WCHK1 occurs.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version

<7> Fixed Product/Version


<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
( ) Which one has this
(2)
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

29

A shell batch is necessary for recovery. Contact ITPD.


The micro-program has been modified to fix the problem.
DKCMAIN for Open: All
DKCMAIN for Mainframe: 70-02-54-00/00 and higher (DPz), 70-03-01-00/00 and
higher (DTz)
(DT )
DKCMAIN: 70-05-02-00/00

None

None

None

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,


Dynamic Tiering for Mainframe, Copy-on-Write Snapshot
DKCMAIN
Factory
RAID700-2116
None
None

Title

Inadequate SSBs output at quick format error

<1> Phenomena

When SI/SIz quick restore was performed, quick format executed from CCI turned
to an error. In this case, SSB=2E11 and 8004 which indicated that the operation was
disabled due to internal error were supposed to be output but SSB=2EE8 and FFFF
that indicated an internal error were output instead.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability
P b bilit (High,
(Hi h Medium,
M di
L
Low

Hitachi Proprietary Information

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Appendix-E

ECN DKC710I-M135 (REV.0)

<3> Conditions of Occurrence

The problem may occur when all the following conditions are met.
(1) One of the following is performed or occurs.
(a) Cache replacement
(b) Cache failure
(c) Cache installation/removal
(d) LDEV installation/removal
(e) Volume migration
(f) Quick
Q i k restore
t
(g) Power cycle
(2) One of the following commands is executed.
(a) Quick format (raidcom initialize ldev -operation qfmt)
(b) Normal format (raidcom initialize ldev -operation fmt)
(c) Shredding start (raidcom initialize ldev -operation shrd)
(d) LDEV restore (raidcom modify ldev -status nml)
(e) LDEV blockage (raidcom modify ldev -status blk)
(f) Volume to space (raidcom delete ldev)

<4>
<5>
<6>
<7>
<8>

None
The micro-program has been modified to output SSB=2E11 and 8004 in the above
DKCMAIN: 70-02-03-00/00 and higher
DKCMAIN: 70-05-02-00/00

<9>
<10>
<11>
<12>
<13>
<14>

30

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
code
(1) Restriction of
micro-program exchange

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
((3)) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

CCI
DKCMAIN
Factory
RAID700-2117
None
None

Title

Inadequate SSBs output when CCI command raidcom delete ldev is executed

None

<1> Phenomena

When CCI command raidcom delete ldev was executed, SSB=2E20 and 0000 which
indicated that the specified DP VOL or Snapshot VOL was not mounted were
supposed to be output but SSB
SSB=2EE8
2EE8 and FFFF which indicated an internal error
were output instead.
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) CCI command raidcom delete ldev is executed with DP or Snapshot VOL
specified.
(2) Before the LDEV is deleted, an operation to delete the target LDEV is executed
f
from
S
Storage N
Navigator,
i
SVP
SVP, or CCI
CCI.

Hitachi Proprietary Information

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Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

31

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


None
The micro-program has been modified to output SSB=2E20 and 0000 in the above
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
Factory
RAID700-2118
None
None

Read track command ABEND and EQC report


When an FCSE pool was full, a read track command to a target VOL ended
abnormally due to a parameter error (SSB=5515 and 13FB), and EQC was reported
to a host. After that, host retry was executed and the processing ended normally.

<2-1> Severityy (High,


( g , Medium,, Low)) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) The FCSE target VOL is a TSE VOL and a read I/O is issued to the VOL.
(2) The pool is full.
(3) Control cylinder access occurs.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed
Ch
d Part
P t

Hitachi Proprietary Information

None
The micro-program
micro program has been modified to fix the problem.
problem
DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

FlashCopy SE
DKCMAIN

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Appendix-E
<11>
<12>
<13>
<14>

32

ECN DKC710I-M135 (REV.0)

Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Factory
RAID700-2119
None
None

Title

Invalid Action Code item

<1> Phenomena

On the Sort window or SSB Search Condition window that could be opened from
List-SSB window of Information, the following phenomena occurred.
(1) On the Sort window, an Action Code selection item to sort by MFC and ESC
which were handled before RAID200 existed.
(2) On the SSB Search Condition window, an Action Code contained sorting
conditions for MFC and ESC.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when [Sort.] or [Search.] is clicked on List-SSB window.

<4> Recovery Procedure


<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro
program exchange

<9>
<10>
<11>
<12>
<13>
<14>

33

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

None
The micro-program has been modified to fix the problem.
Action Code selection items on Sort window and SSB Search Condition window
are deleted.
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2120
None
None

Unintentionally set search condition


On SSB Search Condition window, when the input box for PDEV (C/R) was
selected but nothing was entered and then another item was selected, "0000" was set
to the input box, which was a search condition that the user did not intend to create.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability
P b bilit (High,
(Hi h Medium,
M di
Hi h
High

Hitachi Proprietary Information

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Appendix-E
<3> Conditions of Occurrence

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

34

ECN DKC710I-M135 (REV.0)


The problem occurs when all the following conditions are met.
(1) On SSB Search Condition window, the input box for PDEV (C/R) is selected.
(2) While leaving the box blank, an item other than "All" and "Cancel" of PDEV
(C/R) is selected.

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

((2)) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

<1> Phenomena

None

None

Open or Mainframe
SVP
Factory
RAID700-2121
None
None

Correction copy failed with SSB=AFC1 output


After a DP-VOL was deleted, if correction copy including a pool VOL in a pool
used by the deleted DP-VOL was performed, the operation might fail and
SSB=AFC1 was output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) A DP
DP-VOL
VOL is deleted
deleted.
(2) Correction copy including a pool VOL in a pool used by the above DP-VOL is
performed.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version

<7> Fixed Product/Version


<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Whi
Whichh one has
h this
thi

Hitachi Proprietary Information

Retry the correction copy.


The micro-program has been modified to fix the problem.
DKCMAIN for Open: All
DKCMAIN for Mainframe: 70-02-54-00/00
70 02 54 00/00 and higher (DPz), 70
70-03-01-00/00
03 01 00/00 and
higher (DTz)
DKCMAIN: 70-05-02-00/00

None

N
None

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Appendix-E
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

35

ECN DKC710I-M135 (REV.0)

None

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,


Dynamic Tiering for Mainframe
DKCMAIN
Factory
RAID700-2122
None
None

Title

Inadequate CCI message display

<1> Phenomena

After a command (raidcom add ldev -pool) to create a virtual VOL for DP/DPz was
executed twice or more continuously from CCI with specifying the same LDEV#,
CCI message "Please see User's Guide." was displayed in Description by running
command "raidcom get command_status".

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability (High,
(High Medium,
Medium
Medium
<3> Conditions of Occurrence
The problem occurs when a command (raidcom add ldev -pool) to create a virtual
VOL for DP/DPz is executed twice or more continuously from CCI with specifying
the same LDEV#.
<4> Recovery Procedure
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
i
exchange
h

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
The message displayed in the above case is modified as follows.
"The specified LDEV ID is already used."
DKCMAIN: 70-03-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
Factory
RAID700-2123
None
None

26/166

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Appendix-E
36

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

Shredding wrongly enabled from CCI without P.P. license


Shredding was wrongly enabled from CCI without P.P. license (Volume Shredder).

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
met
(1) The license of Volume Shredder is not installed.
(2) Shredding is executed from CCI (raidcom initialize ldev -operation shrd).
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

37

(2) Which one has this


problem, MCU or RCU or
problem
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

None
The micro-program has been modified to fix the problem by outputting SSB=2E21
and 9011 and rejecting the command in this case.
g
DKCMAIN: 70-02-13-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
Factoryy
RAID700-2124
None
None

Incomplete CCI message when only one normal path is disconnected


When the raidcom disconnect path command was executed from CCI while there
was only one normal path among external paths to external VOLs, a CCI message,
"All the paths for the external paths are blocked." was displayed.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Among external paths to external VOLs, there is only a normal path.
(2) The raidcom disconnect path command is executed for the normal path.
<4> Recovery Procedure
<5> Causes and Updates

None
The micro-program has been modified to fix the problem.

<6> Affected
Aff t d P
Products/Version
d t /V i

The following sentence is added to the above message as a reason for the error.
"Or no paths will be available after this operation."
DKCMAIN 70
DKCMAIN:
70-03-01-00/00
03 01 00/00 and
d hi
higher
h

Hitachi Proprietary Information

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Appendix-E
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

38

(2) Which one has this


problem, MCU or RCU or
problem
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
Factoryy
RAID700-2125
None
None

Incorrect Storage Navigator message


The content of Storage Navigator message 00605-058258
00605 058258 that was output when
external path disconnection was performed from Storage Navigator was different
from the cause.

The message was "All the paths to the external volume are blocked. Restore the
blocked path status, then retry the operation".
<2-1> Severity (High, Medium, Low) Low
<2-2> Probabilityy ((High,
g , Medium,,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) External path disconnection is performed from Storage Navigator.
(2) An external VOL is connected to the disconnection target path.
(3) Among paths connected to the above external VOL, only the path to be
disconnected is in normal condition.
<4> Recovery Procedure
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Whi
Whichh one has
h this
thi

Hitachi Proprietary Information

None
The micro-program
micro program has been modified to fix the problem.
problem
The message is corrected as follows.
The operation cannot be performed due to one of the following reasons:
- All the paths to the external volume are blocked.
- No paths will be available if this operation is performed.
Restore the blocked path status or set the paths so as to remain at least one path
available, and then retry the operation.
SVP: All
SVP: 70-05-02/00

None

None
N

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

39

problem, MCU or RCU or


Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

None

Universal Volume Manager


SVP
Factory
RAID700-2126
None
None

No blinking of failure SSW part


When PS ON was performed while there was a malfunction in a cable between SAS
control and DKU or in SSW connector between DKU and cable, SIM=CFXXXX
indicating SAS port blockage was output but the failure part of SSW did not blink.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Medium
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
(1) PS ON is performed
performed.
(2) A cable between SAS control and DKU is not connected, or there is a
malfunction in the SSW connector between the DKU and cable.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
12
<13>
<14>

40

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
B
th MCU and
d RCU ?
Both
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-03-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

HDD
DKCMAIN
Factory
RAID700
RAID700-2127
2127
None
None

Abend of pair creation with SSB=EA01


When URz pair creation was performed from Copy Manager, the command might
b rejected
be
j t d causing
i operation
ti ABEND.
ABEND (SSB=EA01)
(SSB EA01)

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Appendix-E

ECN DKC710I-M135 (REV.0)

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) Mainframe
(2) Single path mode connection or TPF connection
(3) Mainframe host I/O is processed.
processed
(4) Pair status is changed.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

41

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special
direction to applying
p
pp y g
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

Inadequate Storage Navigator message at Format LDEVs/Shred LDEVs

<1> Phenomena

None

Mainframe
DKCMAIN
Evaluation
RAID700-2128
None
None

When Format LDEVs/Shred LDEVs was executed from Storage Navigator for
LUSE whose top LDEV was blocked, Storage Navigator message 3005-78036 (The
ifi d logical
l i l volume
l
is
i already
l d in
i the
th normall status.)
t t ) that
th t didn't
did 't mention
ti LDEV
specified
blockage was output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
(1) The top LDEV of LUSE is blocked.
(2) Format LDEVs/Shred LDEVs is executed from Storage Navigator for the above
LUSE.
<4> Recovery Procedure

Hitachi Proprietary Information

None

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Appendix-E
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

42

((2)) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


The micro-program has been modified to fix the problem.
The message is corrected as follows.
The specified operation cannot be performed due to one of the following reasons:
- The specified logical volume is not blocked.
- The specified logical volume and all the logical volumes that make up a LUSE
volume are not blocked.
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2129
None
None

Inadequate Storage Navigator message at quick format


When there was a parity group (PG) with an LDEV that was blocked during quick
format, even though the displayed number of PGs in quick format was less than the
maximum number of PGs to which quick format can be executed, if quick format
was additionally executed for a different LDEV, the number of PGs in quick format
exceeded the maximum and Storage Navigator message 3005 65694 was output, but
the message did not provide enough information to users.

<2 1> Severity (High,


<2-1>
(High Medium,
Medium Low) Low
<2-2> Probability (High, Medium,
Low
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
(1) There are N PGs that meet any of the following conditions.
- An LDEV in quick format is mounted.
- An LDEV that is blocked during quick format is mounted.
(2) From Storage Navigator, quick format is additionally executed for an LDEV in a
parity group that is different from those of (1).
(3) When the number of PGs with LDEVs to which quick format is executed from
Storage Navigator is M and the number of PGs of (1) is N, M+N exceeds the
maximum (36).
<4> Recovery Procedure
None

Hitachi Proprietary Information

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Appendix-E
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

43

((2)) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


The micro-program has been modified to fix the problem.
The message is modified as follows.
The specified quick format cannot be performed because either of the total parity
groups below exceeds the maximum that can be performed at a time.
- Parity groups including LDEVs that are in quick formatting.
- Parity groups including LDEVs that are blocked during quick formatting.
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2130
None
None

SSB=1479, 1475, and 1480 output when SATA-E is used


When an I/O was issued to a SATA-E drive, SSB=1479, 1475, and 1480 might be
output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when SATA-E is used in rare cases.

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
f TC.
for
TC

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

32/166

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Appendix-E
<9>
<10>
<11>
<12>
<13>
<14>

44

ECN DKC710I-M135 (REV.0)

Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Open or Mainframe
DKCMAIN
Factory
RAID700-2131
None
None

Title

Failure of one HDD replacement when 2 HDDs are replaced

<1> Phenomena

During I/O operation, when 2 HDDs were removed and PDEV replacement was
performed by switching the locations of the 2 HDDs, the replacement of one HDD
failed.

<2-1> Severityy (High,


( g , Medium,, Low)) Medium
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) 2 HDDs in a PG are blocked due to failure. (including removal)
(2) PDEV replacement is performed by switching the locations of the 2 blocked
HDDs.
<4> Recovery Procedure
Replace the HDD whose replacement succeeded first and then replace the HDD
whose replacement failed.
<5> Causes and Updates
The micro-program
micro program has been modified to fix the problem.
problem
<6> Affected Products/Version
DKCMAIN: All
<7> Fixed Product/Version
DKCMAIN: 70-05-02-00/00
<8> Special direction to applying
the modified code.
(1) Restriction of
None
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

45

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

None

None

HDD
DKCMAIN
Factory
RAID700-2132
None
None

Incorrect error code in Storage Navigator message


Storage Navigator message 20222 109007 that appeared when "Failed" in Status
column was clicked was different from what described in Storage Navigator
Messages.

Displayed message: Check the error details with the error code from the following
list.
<2 1> Severity
<2-1>
S
it (High,
(Hi h Medium,
M di
Low)
L ) Low
L

Hitachi Proprietary Information

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Appendix-E
<2-2> Probability (High, Medium,
<3> Conditions of Occurrence

<4> Recovery Procedure


<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
((1)) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

46

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
f TC
for
TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


High
The problem occurs when all the following conditions are met.
(1) Task status is Failed.
(2) A table showing error details is displayed.
(3) On the above table, multiple error codes are displayed.
None
The micro-program
micro program has been modified to fix the problem.
problem
Error code 20222 109007 is corrected to 20222 109021. (Message content remains
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2133
None
None

Pair configurations cannot be created by combination of the number of SVOLs and pair topology types
On Select Pair Configuration window of Storage Navigator for SI pair creation,
some pair configurations could not be set by the combination of the number of SVOLs and pair topology types.

<2 1> Severity (High,


<2-1>
(High Medium,
Medium Low) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when one of the following conditions is met.
(1) SI L1 pairs are created with the different number of L2 pairs.
(2) A pair is set while skipping MU#.
<4> Recovery Procedure

Perform one of the following procedures.


(1) Set the number of S
S-VOLs
VOLs and pair topology types based on a large
configuration on Select Pair Configuration window and then delete extra pairs from
Select Secondary Volumes window.
(2) Change the MU# with the Edit Mirror Units operation from Select Secondary
Volumes window.

<5> Causes and Updates

The micro-program has been modified to enable all pair configurations to be created
by selecting any pair from the maximum pair configuration for pair topology type
when
h Sh
ShadowImage
d I
iis selected
l t d ffor copy type
t
on Select
S l tP
Pair
i C
Configuration
fi
ti window.
i d

Hitachi Proprietary Information

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Appendix-E
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

47

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed
g Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


SVP: 70-03-33/00 and higher
SVP: 70-05-02/00

None

None

None

ShadowImage
SVP
Factory
RAID700-2134
None
None

Unable to specify
p y target
g VOL by
y alternate ppath
When selecting P-VOL and S-VOL of ShadowImage or Copy-on-Write Snapshot
on Create Pairs window of Storage Navigator, the target VOL could not be specified
by alternate path.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The pproblem occurs when an alternate ppath is set to a target
g VOL of SI or Snapshot
p
P-VOL and S-VOL.

<4> Recovery Procedure


<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11> Site
Sit

Hitachi Proprietary Information

Confirm LDEV# of the target VOL first, and then specify the target VOL with the
LDEV#.
The micro-program has been modified to enable target VOLs to be specified by
alternate path by displaying the alternate path.
SVP: 70
70-03-33/00
03 33/00 and higher
SVP: 70-05-02/00

None

None

None

ShadowImage, Copy-on-Write Snapshot


SVP
F t
Factory

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Appendix-E
<12> Problem ID
<13> ESC/CTSC LOG#
<14> Early Notice#

48

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


RAID700-2135
None
None

P-VOL and S-VOL are cleared when copy pace is changed


During pair creation on Storage Navigator,
Navigator to change copy pace after a secondary
VOL was selected, a user needed to return to Select Pair Configuration window. In
this case, S-VOL and P-VOL selected on the previous window were cleared.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
((1)) During
g ppair creation on Storage
g Navigator,
g
, P-VOL and S-VOL are already
y
selected.
(2) Copy Pace or Split Type is changed on Select Pair Configuration window.
<4> Recovery Procedure
Select the P-VOL and S-VOL again.
<5> Causes and Updates
The micro-program has been modified to fix the problem.

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

49

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

An option change is added in the Select Secondary Volumes window to enable copy
pace and split type to be changed so that P-VOL and S-VOL do not need to be
selected
l t d again
i after
ft th
the change.
h
SVP: 70-03-33/00 and higher
SVP: 70-05-02/00

None

None

None

ShadowImage, Copy-on-Write Snapshot


SVP
Factory
RAID700-2136
None
None

Unable to register task for multiple DP/DPz VOLs


On the Pool window of Storage Navigator, zero data page reclamation and stopping
zero data page reclamation could not be registered as one task for multiple DP/DPz
VOLs associated with different pools.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions
C diti
off Occurrence
O
Th problem
The
bl occurs when
h zero data
d t page reclamation
l
ti andd stopping
t i zero data
d t page

Hitachi Proprietary Information

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Appendix-E

ECN DKC710I-M135 (REV.0)


reclamation are performed for multiple DP/DPz VOLs associated with different
pools on the Pool window of Storage Navigator.

<4> Recovery Procedure


<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
i
exchange
h

<9>
<10>
<11>
<12>
<13>
<14>

50

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

Perform zero data page reclamation and stop zero data page reclamation for DP/DPz
VOLs per each associated pool.
The micro-program has been modified so that zero data page reclamation and
stopping zero data page reclamation can be registered as one task for multiple
DP/DPz VOLs associated with different pools on the Logical Devices window of
Storage Navigator
SVP for Open: All
SVP for Mainframe: 70-02-53/00 and higher
SVP: 70-05-02/00

None

None

None

Dynamic Provisioning, Dynamic Provisioning for Mainframe


SVP
Factory
RAID700-2137
None
None

WCHK1 occurrence after frequent SSBs output


During FCv2 processing, CHK2 related SSB=B21B and 5871 were frequently
output and WCHK1 (SSB=1688 and 3281) occurred.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe, FCv2, FCSE, SIz (DPz VOL)
(2) CHK2 frequently occurs by read processing to backup source data due to cache
failure.
None
<4> Recovery Procedure
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6>
6 Aff
Affected
dP
Products/Version
d
/V i
DKCMAIN
DKCMAIN: All (FC
(FCv2)
2)
DKCMAIN: 70-02-54-00/00 and higher (FCSE, SIz (DPz support))
<7> Fixed Product/Version
DKCMAIN: 70-05-02-00/00
<8> Special direction to applying
the modified code.
(1) Restriction of
None
micro-program exchange

Hitachi Proprietary Information

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

51

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


None

None

FlashCopy version2, FlashCopy SE, ShadowImage for Mainframe


DKCMAIN
Factory
RAID700-2138
None
None

Insufficient information in SN message for LUN ID allocation


When an already used LUN ID was entered on Change LUN IDs window of
Storage Navigator, Storage Navigator message 01022-109203 "Consecutive LUN
ID could not be allocated from the specified number." appeared. In fact, however,
for LUN to which an ID was not assigned, an unused ID right after the entered ID
was allocated, but the message did not mention the assignment.

<2 1> Severity (High,


<2-1>
(High Medium,
Medium Low) Low
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) One of the following is performed.
(a) On Change LUN IDs window, an already used LUN ID is entered while one or
more LUNs are selected.
(b) On Change LUN IDs window, an unused LUN ID just before an already used
LUN ID is entered while two or more LUNs are selected.
(2) "OK" is clicked.

<4> Recovery Procedure


<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
i t lli the
installing
th modified
difi d code
d

Hitachi Proprietary Information

LUNs such as below are regarded as already used LUN IDs.


(1) Those displayed on Add LUN Paths window of Add LUN Paths wizard.
(2) Those that are not selected on Add LUN Paths window of Add LUN Paths
wizard
None
The micro-program
micro program has been modified to fix the problem.
problem
Storage Navigator message 01022-109203 is modified as follows.
Consecutive LUN IDs could not be assigned from the specified number. However,
unused LUN IDs after the specified number were assigned.
SVP: All
SVP: 70-05-02/00

None

None

None

38/166

Apx-eo.xls-Change of Contents

Appendix-E
<9>
<10>
<11>
<12>
<13>
<14>

52

ECN DKC710I-M135 (REV.0)

for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

LUN Manager
SVP
Factory
RAID700-2139
None
None

Title

SSB=5527 output if ECC/LRC error occurs during read I/O processing

<1> Phenomena

When an ECC/LRC error occurred during read I/O processing, SSB=5527 might be
output.

<2-1> Severityy (High,


( g , Medium,, Low)) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe
(2) An ECC/LRC error occurs during read I/O processing.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

53

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

( ) Which one has this


(2)
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

<1> Phenomena

None

None

Mainframe
DKCMAIN
Factory
RAID700-2140
None
None

SSB=F44A output during page reclamation in DPz environment


During page reclamation (erase command or volume bundle page reclamation) in
DPz environment, SSB=F44A might be output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) D
Dynamic
i P
Provisioning
i i i for
f Mainframe
M i f

Hitachi Proprietary Information

39/166

Apx-eo.xls-Change of Contents

Appendix-E

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

54

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem,, MCU or RCU or
p
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


(2) Page reclamation (erase command or volume bundle page reclamation) is in
process.
(3) An I/O (such as format write command and copy to FCv2 T-VOL) is issued to
an LDEV in the above processing.
None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-03-32-00/00 and higher
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

None

None

None

Dynamic Provisioning for Mainframe


DKCMAIN
Factory
RAID700 2141
RAID700-2141
None
None

No blockage of drive when unrecovered error occurs


g , an unrecovered error occurred in a drive but the drive was not
At sector change,
blocked and SSB=A403 and SIM=EF4XXX were output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
The problem occurs when an unrecovered error occurs in a drive at sector change.
<3> Conditions of Occurrence

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
f TC.
for
TC

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

40/166

Apx-eo.xls-Change of Contents

Appendix-E
<9>
<10>
<11>
<12>
<13>
<14>

55

ECN DKC710I-M135 (REV.0)

Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

HDD
DKCMAIN
Evaluation
RAID700-2142
None
None

Title

Unintentional sector change when unrecovered error occurs

<1> Phenomena

When a media-related unrecovered error occurred during a write command


processing on a drive, an unintentional sector change might occur and SSB=A401
and AE60 were output.

<2-1> Severityy (High,


( g , Medium,, Low)) Medium
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when a media-related unrecovered error occurs during a
write command processing on a drive.

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

56

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

( ) Which one has this


(2)
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

<1> Phenomena

None

None

HDD
DKCMAIN
Evaluation
RAID700-2143
None
None

CHK2 with SSBs output during post processing for slots


During SELRST processing, CHK2 might occur in post-processing of slots and
SSB=9FC3, 3288, 3299, 557E, 5526, and 5CBF were output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) M
Mainframe
i f

Hitachi Proprietary Information

41/166

Apx-eo.xls-Change of Contents

Appendix-E

ECN DKC710I-M135 (REV.0)


(2) Format write I/O
(3) SELRST (MIH and path failure)

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

57

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

Volatilize the cache.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Mainframe
DKCMAIN
Factory
RAID700-2144
None
None

No SSB=D004 output at abend of remote copy pair operation from CCI


When a remote copy pair operation (TC/TCz, UR/URz) from CCI ended
abnormally, SSB
SSB=D004
D004 that indicated a remote copy pair operation error was not
output but a different wrong SSB was output instead. (CCI command result was
command reject and command I/O error.)

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Medium
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) CCI operations are performed from Out-of-Band.
(2) A remote
t copy pair
i (TC/TCz,
(TC/TC UR/URz)
UR/UR ) operation
ti (paircreate,
( i
t pairsplit,
i lit pairspliti lit
S, pairresync, pairdisplay) is performed.
(3) The above pair operation ends abnormally.
<4>
<5>
<6>
<7>
7
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to output SSB=D044 in this case.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00
70 05 02 00/00

(2) Which one has this


problem, MCU or RCU or
B th MCU and
Both
d RCU ?

Both

Hitachi Proprietary Information

None

42/166

Apx-eo.xls-Change of Contents

Appendix-E
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

58

ECN DKC710I-M135 (REV.0)


None

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

TrueCopy, TrueCopy for Mainframe, Universal Replicator, Universal Replicator for


Mainframe
DKCMAIN
Factory
RAID700 2145
RAID700-2145
None
None

Title

Unintentional watch time change when SOM797 is ON

<1> Phenomena

g
When SOM797 was set to ON,, the watch time for read command to a drive might
be changed from 6 sec to 650 msec.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) SOM797 is set to ON.
(2) A read I/O is issued
iss ed to a drive.
dri e
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

59

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-03-32-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
i t lli the
installing
th modified
difi d code
d
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

SSB=131A output after ownership migration

<1> Phenomena

None

HDD
DKCMAIN
Factory
RAID700-2146
None
None

After ownership migration, SSB=131A was output.

<2 1> Severity


<2-1>
S
it (High,
(Hi h Medium,
M di
Low)
L ) Low
L

Hitachi Proprietary Information

43/166

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Appendix-E
<2-2> Probability (High, Medium,
<3> Conditions of Occurrence

ECN DKC710I-M135 (REV.0)


Low
The problem may occur when all the following conditions are met.
(1) The number of LDEVs managed by an MPB is 12k or more.
(2) One of the operations listed below is performed and the LDEVs of (1) are
assigned to a different MPB.
(3) After the above operation, one of the operations listed below is performed and
the LDEVs are assigned to the MPB of (1) again.
- MPB maintenance
- LUSE combination/release
- SI/SIz pair creation/release
- Snapshot pair creation/deletion
- JNL VOL addition/deletion
- Ownership migration by CCI or Storage Navigator

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

60

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

Inadequate SN message displayed at journal creation

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2147
None
None

<1> Phenomena

When a journal was created using an LDEV in quick format processing, Storage
Navigator message 6505-58292 "The specified journal volume is unusable." was
output, but the message was inadequate because the LDEV at the registration was
not a journal volume.
<2-1>
2 1 Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when an LDEV in one of the following statues is used at
journal creation.
(1) Maintenance processing such as quick format.
(2) Blocked
(3) Read only
<4> Recovery
Reco er Procedure
Proced re

Hitachi Proprietary Information

None

44/166

Apx-eo.xls-Change of Contents

Appendix-E
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
code
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

61

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
( ) Recommendation of
(3)
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


The micro-program has been modified to fix the problem.
The message 6505-58292 is corrected as follows.
The specified volume cannot be used as a journal volume.
SVP: 70-03-01/00 and higher
SVP: 70-05-02/00

None

Both

None

Universal Replicator, Universal Replicator for Mainframe


SVP
Factory
RAID700-2148
None
None

No output of SVP message when copy processing is performed in RAID


group that is not maintenance target at HDD replacement
At HDD replacement, if copy processing was running in a RAID group that was not
a replacement target, SVP message 0615W was output as expected. But in case of
HDD in RAID6 (6D
(6D+2P)
2P) replacement, when copy processing ran in a RAID group
that is not a replacement target, if copy processing in a single multiplicity was
running in a maintenance target RAID group, the SVP message was not displayed.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) HDD replacement
(2) RAID llevell off RAID group iis RAID6 (6D+2P) or RAID6 (14D+2P)
(14D+2P).
(3) Copy processing is running in a RAID group that is not a maintenance target.
(4) Copy processing is running in a single multiplicity in a RAID group that is a
maintenance target.

<4>
<5>
5
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro
micro-program
program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

(2) Whi
Whichh one has
h this
thi

N
None

Hitachi Proprietary Information

None

45/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

62

problem, MCU or RCU or


Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

None

Open or Mainframe
SVP
Factory
RAID700-2149
None
None

No output of SVP message and LDEV Restore wrongly enabled after


multiple HDD failures
When an LDEV in a RAID group that was blocked due to multiple HDD failures
was restored while there were TC/TCz pair volumes, UR/URz pair volumes, or
command devices in the maintenance target RAID group, SVP message 2031W was
not output and the operation was not disabled.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
met
(1) RAID group where restore target LDEV belongs to is in one of the following
conditions.
(a) RAID level is RAID1 (2D+2D) and 2 or more HDDs are blocked.
(b) RAID level is RAID5 (3D+1P) or RAID5 (7D+1P) and 2 or more HDDs are
blocked.
(c) RAID level is RAID6 (6D+2P) or RAID6 (14D+2P) and 3 or more HDDs are
blocked.
(2) There are TC/TCz pair volumes, UR/URz pair volumes, or command devices in
the RAID group.
<4> Recovery Procedure
None
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6> Affected Products/Version
SVP: All
<7> Fixed Product/Version
SVP: 70-05-02/00
<8> Special direction to applying
the modified code.
code
(1) Restriction of
None
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earl Notice#
Early

Hitachi Proprietary Information

None

None

Open or Mainframe
SVP
Factory
RAID700-2150
None
None

46/166

Apx-eo.xls-Change of Contents

Appendix-E

63

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

SIM=FFCCXX and SSB=35F1 output at PS OFF or offline micro-program


exchange
At PS OFF or offline micro-program exchange, SIM=FFCCXX and SSB=35F1
were output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) PS OFF or offline micro-program exchange is performed.
(2) Urgent destaging fails.
4
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

64

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

<1> Phenomena

None

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2151
None
None

Cache miss of first I/O after interruption of prestaging when CRM is set
After CRM was set from a host, prestage processing was wrongly interrupted
(SSB=75F0) and an I/O immediately after the CRM setting could not achieve cache
hit performance. (The first cache access ended in cache miss.)

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Mainframe connection
(2) IDCAMS SETCACHE command (CFW OFF/Destage) conflict
(3) Host CRM setting (when prestaging is executed.)
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All

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Appendix-E
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

65

(2) Which one has this


problem, MCU or RCU or
problem
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Ph
Phenomena

ECN DKC710I-M135 (REV.0)


DKCMAIN: 70-05-02-00/00

None

None

None

Mainframe
DKCMAIN
Factoryy
RAID700-2152
None
None

SSB=1687 output after WCHK1 occurrence


When
Wh WCHK1 occurred
d dduring
i I/O processing
i to
t a UR/Snapshot
UR/S
h t pair
i VOL,
VOL
SSB=1687 was output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) UR or Snapshot pair configuration
(2) An I/O is issued to the above pair.
(3) During the above I/O processing, WCHK1 occurs.
(4) When the above WCHK1 occurs, CHK1/CHK3/hang-up reset occurs.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
12

Recovery Procedure
Causes and Updates
Affected Products/Version
Fi
Fixed
dP
Product/Version
d t/V i
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
P
Problem
bl ID

Both

Hitachi Proprietary Information

None

None

Universal Replicator, Copy-on-Write Snapshot


DKCMAIN
Factory
RAID700
RAID700-2153
2153

48/166

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Appendix-E
<13> ESC/CTSC LOG#
<14> Early Notice#

66

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


None
None

SSBs output during Write I/O processing


During I/O processing for a Write or Write Same command issued to a UR pair,
SSB DE4C D031,
D031 and
d D034 were output.
t t
SSB=DE4C,

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) UR or Snapshot pair configuration
(2) A Write or Write Same command I/O is issued to the above pair. (Probability
increases in the case of internal I/O delay due to high load or long transfer length of
Write Same command)
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

67

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
th modified
the
difi d code.
d
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
E
l Notice#
N ti #
Early

Title

<1> Phenomena

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

Both

None

Universal Replicator, Copy-on-Write Snapshot


DKCMAIN
Factory
RAID700-2154
None
N
None

Failure of SVP operation due to communication error


An SVP operation failed due to communication error between SVP and DKC.
SVP message=INS0469E

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when CHK1, CHK3, CHK4, or hang-up occurs.

<4> Recovery Procedure


<5> Causes and Updates

Hitachi Proprietary Information

Perform a power cycle.


The micro-program has been modified to fix the problem.

49/166

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Appendix-E
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

68

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed
g Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2155
None
None

Inadequate CCI message display


While 64 RCUs without CU restriction were registered in the storage system, when
the raidcom add rcu command was executed without CU restriction and then the
raidcom get command_status command was executed, SSB=2E22 and 3002 were
output and CCI message "The number of RCU registered in MCU or RCU exceeds
four." appeared but the message was inadequate.

<2-1>
<2
1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when the raidcom add rcu command is executed without CU
restriction while 64 RCUs without CU restriction are registered in the storage
system.
<4> Recovery Procedure
None
<5> Causes and Updates
The micro-program has been modified to output a correct CCI message as follows.

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9>
9 C
Category

Hitachi Proprietary Information

"Path
"P
h cannot bbe established
bli h d bbecause the
h number
b off RCU registered
i
d exceeds
d
maximum number."
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

CCI

50/166

Apx-eo.xls-Change of Contents

Appendix-E
<10>
<11>
<12>
<13>
<14>

69

ECN DKC710I-M135 (REV.0)

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

DKCMAIN
Factory
RAID700-2156
None
None

Title

Blocked path recovered while operation on another path from CCI

<1> Phenomena

When path creation or deletion was performed from CCI, a blocked path that was
not an operation target was recovered and SSB=C14D was output.

<2-1> Severity (High, Medium, Low) Low


<2-2>
2 2 Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Path creation or path deletion is performed from CCI.
(2) A path that is not an operation target in (2) is blocked.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fi
Fixed
dP
Product/Version
d t/V i
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

70

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

None

MCU

None

Changed Part
Sit
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

TrueCopy, TrueCopy for Mainframe, Universal Replicator, Universal Replicator for


Mainframe
DKCMAIN
F
Factory
t
RAID700-2157
None
None

Title

SSB=9A0C wrongly output when write I/O fails

<1> Phenomena

When a write I/O to a drive in RAID6 failed, SSB=9A0C was wrongly output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) A write I/O is issued to an ECC of RAID6.
(2) The write I/O to a drive fails.

Hitachi Proprietary Information

51/166

Apx-eo.xls-Change of Contents

Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

71

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installingg the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

( )

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2158
None
None

Port blockage with SSB=3480 output when link-up and link-down frequently
occur
A port was blocked when the UR/URz control path was not fully inserted and
SSB=3480 was output.

<2-1>
<2
1> Severity (High, Medium, Low) Medium
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Maximum configuration of MPs (32 MPs).
(2) Link-up and link-down frequently occur.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Aff
Affected
t dP
Products/Version
d t /V i
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11>
11 Sit
Site

Hitachi Proprietary Information

Replace the CHT PCB of the blocked port.


The micro-program has been modified to fix the problem.
DKCMAIN
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
F
Factory
t

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Appendix-E
<12> Problem ID
<13> ESC/CTSC LOG#
<14> Early Notice#

72

Title

ECN DKC710I-M135 (REV.0)


RAID700-2159
None
None

No increase of the number of used pair tables after Snapshot pair creation

<1> Phenomena
Ph

<2-1>
<2-2>
<3>

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

After Snapshot
Aft
S
h t pair
i creation
ti from
f
Storage
St
Navigator
N i t or CCI,
CCI the
th number
b off usedd
pair tables in the Summary section on the Local Replication window did not
increase.
Severity (High, Medium, Low) Low
Probability (High, Medium,
High
Conditions of Occurrence
The problem occurs when one of the following conditions is met.
(1) On Storage Navigator, Copy-on-Write Snapshot is set for Copy Type on the
Create Pairs window, a pair is created, and then the Local Replication window is
opened.
(2) A command to create a Copy-on-Write Snapshot pair is executed from CCI and
then the Local Replication window of Storage Navigator is opened.
Recovery Procedure
None
Causes and Updates
The micro-program has been modified to fix the problem.
Affected Products/Version
SVP: 70-04-01/00 and higher
Fixed Product/Version
SVP: 70-05-02/00
S
Special
i l direction
di ti to
t applying
l i
the modified code.
None
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

Cow-on-Write Snapshot
SVP
Factory
RAID700-2160
N
None
None

Title

Failure of authentication at Storage Navigator, RMI, and SMI-S log-in

<1> Phenomena

When log-in and log-out were repeated on Storage Navigator, RMI or SMI-S,
authentication failed and the following messages were output.
Storage Navigator: Failed to login
RMI: 1-5014
SMI-S: HTTP error code 401 "Unauthorized"

73

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur in rare cases when log-in and log-out are repeated in high
l d environment.
load
i

Hitachi Proprietary Information

53/166

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Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

74

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installingg the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

ECN DKC710I-M135 (REV.0)


Reboot SVP.
The micro-program has been modified to fix the problem.
SVP: 70-02-03/00 and higher
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2161
None
None

Invalid value display for Estimated Configurable pool capacity

<1> Phenomena

For Estimated Configurable of pool capacity in Summary on Pools window, an


invalid value was displayed.
* This phenomenon occurred in both cases of Open and Mainframe, but only
capacity expansion of Mainframe DP VOL caused it.
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem may occur when DP for Mainframe volume capacity is expanded.

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Aff
Affected
t dP
Products/Version
d t /V i
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11>
11 Sit
Site

Hitachi Proprietary Information

Exchange the micro-program to the modified version.


The micro-program has been modified to fix the problem.
DKCMAIN
DKCMAIN: 70
70-02-03-00/00
02 03 00/00 and
d hi
higher
h
DKCMAIN: 70-05-02-00/00

None

None

None

Dynamic Provisioning for Mainframe


DKCMAIN
F
Factory
t

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Appendix-E
<12> Problem ID
<13> ESC/CTSC LOG#
<14> Early Notice#

75

Title

<1> Phenomena
Ph

ECN DKC710I-M135 (REV.0)


RAID700-2162
None
None

Failure of pool creation/expansion if LDEV of 8GB-1Block


(16777215Block) is selected
When [Select
Wh
[S l t Pool
P l Vols]
V l ] button
b tt was clicked
li k d att pooll creation
ti or pooll expansion
i on
Storage Navigator, an LDEV of 8GB-1Block (16777215Block) was displayed as a
pool VOL candidate.
If the LDEV was selected and the pool creation or expansion was executed, the
operation turned to error and Storage Navigator message 03005-006036 was output.

<2-1> Severity (High, Medium, Low) Low


<2-2>
2 2 Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) There is one or more LDEVs of 8GB-1Block (16777215Block) in capacity.
(2) [Select Pool Vols] button is clicked on Create Pool window or Expand Pool
window of Storage Navigator.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

76

Recovery Procedure
Causes and Updates
Aff
Affected
t dP
Products/Version
d t /V i
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
SVP
SVP: All
SVP: 70-05-02/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Sit
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

<1> Phenomena

None

None

Open or Mainframe
SVP
F
Factory
t
RAID700-2163
None
None

Failure of pool shrink or tier relocation after zero data page reclamation
stopped
After System Option Mode755 was set to ON and all of zero data page reclamation
operations were stopped at a time, if pool shrink or tier relocation was performed,
Storage Navigator message 3005-78041 was output and the operation failed.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Zero data page reclamation (including zero data page reclamation by Write

Hitachi Proprietary Information

55/166

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Appendix-E

ECN DKC710I-M135 (REV.0)


Same and UNMAP) is performed.
(2) SOM755 is set to ON and all of zero data page reclamation operations are
stopped at a time.
(3) Pool shrink or tier relocation is performed.

<4> Recovery Procedure

<5> Causes and Updates


<6> Affected Products/Version

<7> Fixed Product/Version


<8> Special
direction to applying
p
pp y g
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

77

After the status of being in zero data page reclamation processing is released, retry
the pool shrink or tier relocation.
The status can be released by a periodically executed logic.
logic (It may take 24 hours to
release the status.)
The micro-program has been modified to fix the problem.
DKCMAIN for Open: All
DKCMAIN for Mainframe: 70-02-54-00/00 and higher (DPz), 70-03-01-00/00 and
higher (DTz)
DKCMAIN: 70-05-02-00/00

None

None

None

Changed Part
Site
Problem
ob e ID
ESC/CTSC LOG#
Early Notice#

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,


Dynamic Tiering for Mainframe
DKCMAIN
Factory
RAID700-2164
700 6
None
None

Title

Failure of pool shrink if PDEV failure occurs

<1> Phenomena

When a PDEV failure occurred during pool shrink, the pool shrink operation might
fail
Storage N
Navigator
message 03005 078044 and
SSB=A403
f il and
dS
i
d SSB
A403 and
d AEF0 were
output.
* Pool shrink fails because rebalance (pool expansion,/pool shrink) is stopped due
to PDEV failure.
<2-1> Severity (High, Medium, Low) Medium
<2-2> Probability (High, Medium,
Medium
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) Pool shrink is performed.
(2) A PDEV failure occurs.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version

<7>
7 Fi
Fixed
dP
Product/Version
d /V i

Hitachi Proprietary Information

Recover the PDEV from the failure and then retry pool shrink.
The micro-program has been modified to fix the problem.
DKCMAIN for Open: All
DKCMAIN for Mainframe: 70-02-54-00/00 and higher (DPz), 70-03-01-00/00 and
higher (DTz)
DKCMAIN
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

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Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

78

ECN DKC710I-M135 (REV.0)

None

None

None

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,


Dynamic Tiering for Mainframe
DKCMAIN
Factoryy
RAID700-2165
None
None

Title

No report of SIM to host

<1> Ph
Phenomena

SIM=DCE0XX,
SIM
DCE0XX DCE1XX
DCE1XX, DCE2XX and
d DCE3XX which
hi h were output
t t bby
disconnecting a path between MCU and RCU were not reported to a host.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Universal Replicator for Mainframe.
(2) A SIM such as for remote copy path blockage is output.
(3) A SIM for a warning of JNL full is output.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>
14

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
th modified
the
difi d code.
d
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
E
l Notice#
N i #
Early

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

Both

None

Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2166
None
N
None

57/166

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Appendix-E

79

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

Incorrect pair status display on Properties window


When Properties window for a pair whose status was PDUB on summary window
was opened, the pair status was displayed as "PAIR".

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when Properties window for a TC pair whose status is PDUB
on Summary window is opened.

4
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

80

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

MCU

Title

<1> Phenomena

None

None

TrueCopy
SVP
Factory
RAID700-2167
None
None

Command reject with SSB=23FF output at pair operation from


CCI/PPRC/BCM
When a pair operation was performed from CCI, PPRC, or BCM while the same
LDEV was specified as P-VOL and S-VOL and then the operation turned to
command reject, SSB=23FF was output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) The same LDEV is specified as P-VOL and S-VOL.
(2) A pair operation is performed from CCI, PPRC, or BCM.
<4>
<5>
<6>
<7>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

58/166

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Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

81

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

None

None

None

ShadowImage, ShadowImage for Mainframe, Volume Migration


DKCMAIN
Factory
RAID700-2168
None
None

SSB output and abend of out-of-band pair operation


When paircreate was executed by out-of-band operation, SSB=C211 was output and
th command
d ended
d d abnormally.
b
ll
the

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) CCI is operated by out-of-band operation.
(2) A pair operation (such as paircreate, pairsplit, pairsplit -S,
S, or pairresync) is
performed for a P.P. (such as SI/SIz, Cow-on-Write Snapshot, TC/TCz, or
UR/URz).
(3) Command retry occurs due to response delay.
<4> Recovery Procedure
None
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6> Affected Products/Version
DKCMAIN: All
<7> Fixed Product/Version
DKCMAIN: 70-05-02-00/00
<8> S
Special
i l di
direction
ti tto applying
l i
the modified code.
(1) Restriction of
None
micro-program exchange

<9>
<10>
<11>
<12>
<13>
13

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#

Hitachi Proprietary Information

None

None

CCI
DKCMAIN
Factory
RAID700-2169
N
None

59/166

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Appendix-E
<14> Early Notice#

82

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


None

SSB=2CE0 when CM failure occurs during background format


While background format was running, if a CM failure occurred, SSB=2CE0 might
be output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Background format is running. (SOM896 is set to ON.)
(2) A pool that uses an internal VOL as a pool VOL is used.
(3) RAID level of the pool VOL is RAID5 or RAID6.
(4) Formatted capacity of pool is not 100%.
(5) A CM failure occurs.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
S
Special
i l direction
di ti to
t applying
l i
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

83

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-03-32-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

Changed Part
Site
P
Problem
bl ID
ESC/CTSC LOG#
Early Notice#

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,


Dynamic Tiering for Mainframe
DKCMAIN
Factory
RAID700
RAID700-2170
2170
None
None

Title

Incorrect display of Capacity used and Capacity used (%)

<1> Phenomena

When a ShadowImage pair was added to a Copy-on-Write Snapshot pair whose


volumes had different CU# and a pair that was a CoW pair and also an SI pair was
created by sharing a VOL as CoW pair P-VOL and an SI pair P-VOL, "Capacity
used" was "-1" and "Capacity used (%)" was "?" were displayed on Primary
Volumes window of Storage Navigator.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3>
3 Conditions
C di i
off Occurrence
O
Th problem
The
bl occurs when
h all
ll the
h ffollowing
ll i conditions
di i
are met.

Hitachi Proprietary Information

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Appendix-E

ECN DKC710I-M135 (REV.0)


(1) A CoW pair whose volumes have different CU# exists.
(2) An SI pair is added to the above CoW pair with having the CoW pair P-VOL
and SI pair P-VOL share the same volume.
(3) Primary Volumes window is opened from Pools window of Storage Navigator.

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

84

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

Execute Refresh all of Storage Navigator.


The micro-program has been modified to fix the problem.
SVP: 70
70-03-33/00
03 33/00 and higher
SVP: 70-05-02/00

((2)) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

<1> Phenomena

None

None

Cow-on-Write Snapshot
SVP
Factory
RAID700-2171
None
None

Invalid pair status at I site after delta resync for P site in 3DC delta
configuration without remote command device
In 3DC cascade delta configuration with 3 UR/URz sites, when delta resync was
performed to the P-site without assigning remote command device, pair status in the
I-site remained in HOLDING.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
In Open environment, the problem may occur when one of the following conditions
<3> Conditions of Occurrence
(1) (2),
(1),
(2) or (3) is
i met.
t
In Mainframe environment, the problem may occur when the condition (3) is met.
(1) In 3DC cascade delta configuration with 3 UR sites where remote command
devices are not used;
(a) A UR pair between the P-site and the I-site is not suspended, and
(b) A resync operation is performed between the P-site and the S-site.
(2) In 3DC multi-target delta configuration with 3 UR sites where remote command
devices are not used;
(a) The P-site and the second S-site are not suspended,
(b) SSWS is performed between the P-site and the first S-site,
(c) After (b), delta resync is performed between the first S-site and the second Ssite, and
(d) After the completion of (c), delta resync is performed between the P-site and
the first S
S-site.
site.
(3) In 3DC multi target delta configuration where remote command devices are not
Hitachi Proprietary Information

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Appendix-E

<4> Recovery Procedure


<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

85

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Titl
Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


(3) In 3DC multi-target delta configuration where remote command devices are not
used;
(a) The P-site and the second S-site are not suspended,
(b) SSWS is performed between the P-site and the first S-site,
(c) After (b), resync is performed between the first S-site and the second S-site,
d
Forcibly
delete the delta UR/URz pair in HOLDING status and then create a delta
pair again.
The micro-program
micro program has been modified to fix the problem.
problem
DKCMAIN: 70-01-62-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2172
None
None

F il
Failure
off Refresh
R f h due
d tto communication
i ti error
When obtaining all of configuration information by execution of [Execute][Refresh] from SVP launcher, a communication error occurred between SVP and
DKC and Refresh might fail with SVP message 0117E.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> C
diti
O
Th
bl may occur when
h all
ll th
ll i conditions
diti
t
Conditions
off Occurrence
The problem
the ffollowing
are met.
(1) In DKC, there is an MP that is not blocked but the communication with it is
disabled.
(2) Refresh is performed.
<4> Recovery Procedure
Solve the cause of the communication failure.
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6> Affected Products/Version
DKCMAIN: All
SVP: All
<7> Fixed Product/Version
DKCMAIN: 70-05-02-00/00
SVP: 70-05-02/00
<8> Special direction to applying
the modified code.
(1) Restriction of
None
micro-program exchange
(2) Which
Whi h one hhas this
hi

Hitachi Proprietary Information

N
None

62/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

86

problem, MCU or RCU or


Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

None

SVP
DKCMAIN, SVP
Factory
RAID700-2173
None
None

No execution of destaging when external pool is used by DPz VOL


When a commitment command was issued from a host to a DPz-VOL with
SOM902 set to ON, destaging processing might not be executed.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Mainframe
(2) SOM902 iis sett to
t ON.
ON
(3) A commitment command is issued to a DPz-VOL that uses an external pool.
(4) A pool assigned to the last page of the DPz VOL of (3) is the external pool.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

87

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-02-54-00/00 and higher
DKCMAIN: 70-05-02-00/00
70 05 02 00/00

(2) Which one has this


problem, MCU or RCU or
B
h MCU and
d RCU ?
Both
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

SSBs output and CHK1B reset, or eventual WCHK1 occurrence

<1> Phenomena

Hitachi Proprietary Information

None

None

Dynamic Provisioning for Mainframe


DKCMAIN
Factory
RAID700
RAID700-2174
2174
None
None

Phenomenon1
SSB=13F2 and 1607 were output and CHK1B reset occurred.

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Appendix-E

ECN DKC710I-M135 (REV.0)


Phenomenon2
The phenomenon1 repeatedly occurred and WCHK1 occurred.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
The problem occurs when an operation accompanied with LDEV ownership
<3> Conditions of Occurrence
migration such as any of those listed below is repeatedly performed in 30 minutes.
- LUSE combination/release
- SI pair creation/release
- Snapshot pair creation/deletion
- JNL VOL addition/deletion
- Ownership migration by CCI or Storage Navigator
<4> Recovery Procedure
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

88

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
g y
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

Phenomenon1: None
Phenomenon2: A shell batch is necessaryy for recovery.
y Contact ITPD.
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open
p or Mainframe
DKCMAIN
Factory
RAID700-2175
None
None

SSBs output during Nondisruptive Migration


During data migration by Nondisruptive Migration, SSB=882E, 882F, and 886B
might be output.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) The data is being migrated by Nondisruptive Migration.
(2) I/O load is high.
<4>
<5>
<6>
<7>
7

Recovery Procedure
Causes and Updates
Affected Products/Version
Fi
Fixed
dP
Product/Version
d t/V i

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

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Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

89

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

None

None

None

Open
DKCMAIN
Factory
RAID700-2176
None
None

Wrong default display in Drive Type/RPM on External Pool window


When Expand Pool window was displayed for a pool that was configured only by
t
l storages,
t
nott External
E t
l Storage
St
but
b t Mixable
Mi bl was displayed
di l d
one or more external
as a default of Drive Type/RPM.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
The problem occurs when Expand Pool window of Storage Navigator is displayed
<3> Conditions of Occurrence
while a pool is configured only by the drive type of external storage (high), external
storage (middle), or external storage (low).
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
th modified
the
difi d code.
d
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
E
l Notice#
N ti #
Early

Hitachi Proprietary Information

None
The micro-program has been modified to display External Storage as a default of
Drive Type/RPM when a pool is configured only by one or more external storages.
SVP: 70-04-01/00 and higher
SVP: 70-05-02/00

None

None

None

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Copy-on-Write


SVP
Factory
RAID700-2177
None
N
None

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Appendix-E

90

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)

SSBs output and MIH occurrence during FCSE processing


During FCSE processing in an environment where micro-program of V02+1 and
V03 were used, SSB=F48D, F450 and F451 were output and then MIH occurred
(SSB=1602 and 1603).

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe
(2) FCSE
(3) Micro-program exchange with the following versions is performed.
- From V02+1 (within range from 70
70-02-70-00/00
02 70 00/00 to 70
70-02-81-00/00)
02 81 00/00) to V03 or
higher
- From V03 or higher to V02+1 (within range from 70-02-70-00/00 to 70-02-8100/00)
<4> Recovery Procedure
None
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6> Affected Products/Version
DKCMAIN: 70-03-01-00/00 and higher
<7> Fixed Product/Version
DKCMAIN: 70-05-02-00/00
<8> Special direction to applying
the modified code.
(1) Restriction of
None
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

91

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

None

None

Mainframe
DKCMAIN
Factory
RAID700-2178
N
None
None

Unable to confirm DP/DT related information on LUN tab


On [LUN] tab of a top window displayed when a specific port was selected on
Ports/Host Groups window of Storage Navigator, DP/DT related information could
not be confirmed.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when [LUN] tab of a top window displayed when any port is
selected on Ports/Host Groups window of Storage Navigator is displayed.

Hitachi Proprietary Information

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Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

92

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

When [LUN] tab is displayed after SVP micro-program is exchanged with the
modified version,
version items may be aligned in the order different from that described in
Provisioning Guide for Open Systems and Provisioning Guide for Mainframe
Systems.
In this case, select "Reset View Settings" from Settings and execute it on Storage
Navigator so that the items are aligned in the same order as described in the user
None

None

LUN Manager
SVP
Evaluation
RAID700-2179
None
None

Degradation of I/O performance after ownership migration


After ownership migration, I/O performance dropped significantly and the status
continued for a while and SSB
SSB=13F3
13F3 and 1042 were output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Cache capacity allocated per MPB is 128GB or larger. In particular, one of the
following conditions.
((a)) C
Cache
h mounted
d capacity
i di
divided
id d bby the
h number
b off iinstalled
ll d MPB
MPBs iis 128GB or
larger.
(b) Cache mounted capacity is 128GB or larger, and I/Os concentrate on a specific
MPB.
(2) An LDEV is assigned to the above MPB or an LDEV of the above MPB is
assigned to a different MPB by one of the following operations.
- MPB maintenance
- LUSE combination/release
- SI pair creation/release
- Snapshot pair creation/deletion
- JNL VOL addition/deletion
<4> Recovery Procedure
None
The condition is recovered after a certain period of time. If reducing the time is
desired, set SOM857 to ON.
The micro-program has been modified to fix the problem.
<5> Causes and Updates
<6>
6 Aff
Affected
dP
Products/Version
d
/V i
DKCMAIN
DKCMAIN: All

Hitachi Proprietary Information

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Appendix-E
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

93

(2) Which one has this


problem, MCU or RCU or
problem
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
Evaluation
RAID700-2180
None
None

Failure of LDEV format performed when pool VOL with TSE VOL is full
LDEV format for a TSE VOL performed after a pool VOL containing the TSE VOL
was full failed and SSB=AF83, F48C and 7BDC, and SVP message ONL2477W
were output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) Mainframe system
(2) TSE VOL
(3) Depletion of a pool capacity to which the TSE VOL belongs occurs.
(4) LDEV format is performed.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fi
Fixed
dP
Product/Version
d t/V i
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-02-70-00/00 and higher
DKCMAIN
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
P
Problem
bl ID

None

Hitachi Proprietary Information

None

None

Mainframe
DKCMAIN
Factory
RAID700
RAID700-2181
2181

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Appendix-E
<13> ESC/CTSC LOG#
<14> Early Notice#

94

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


None
None

Failure of Refresh on Storage Navigator after Copy-on-Write pair deletion


When "Refresh (View)" on Storage Navigator was executed after deleting a Copyon-Write
W it Snapshot
S
h t pair,
i Storage
St
Navigator
N i t message 20123-107008
20123 107008 appearedd andd
the operation failed.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) A Copy-on-Snapshot pair is deleted.
(2) "Refresh"
Refresh or "Refresh
Refresh All"
All is executed on Storage Navigator.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

95

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) R
Restriction
t i ti off
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

Execute "Refresh" or "Refresh All" again.


The micro-program has been modified to fix the problem.
SVP: 70-03-33/00 and higher
SVP: 70-05-02/00

N
None

None

None

Copy-on-Write Snapshot
SVP
Factory
RAID700-2182
None
None

SSB=1031 output when MPB is replaced during Open I/O while SOM298 is
ON
When an MPB was replaced during Open I/O processing while System Option
Mode298 was set to ON, SSB=1031 was output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) SOM298 and HMO34 are set to ON, or HMO26 is set to ON.
(2) An I/O is issued from a host with the above set.
<4> Recovery Procedure
<5> Causes and Updates
<6>
6 Aff
Affected
dP
Products/Version
d
/V i

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN
DKCMAIN: All

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Appendix-E
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

96

(2) Which one has this


problem, MCU or RCU or
problem
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Title

<1> Phenomena

ECN DKC710I-M135 (REV.0)


DKCMAIN: 70-05-02-00/00

None

None

None

Open
DKCMAIN
Factoryy
RAID700-2183
None
None

Failure of pair deletion at secondary site in 3DC cascade configuration with 3


UR sites
In 3DC cascade configuration with 3 UR/URz sites,
sites when a pair between
intermediate site and secondary site was deleted while the status of a pair between
primary site and intermediate site was SUSPEND and that of the pair between
intermediate site and secondary site was DUPLEX, and then a resync was
performed for the pair between primary site and intermediate site while the pair
between intermediate site and secondary site was in DELETING status, the resync
operation ended normally, but the pair between intermediate site and secondary site
was not deleted and remained in SUSPEND status in secondary site.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Universal Replicator, Universal Replicator for Mainframe
(2) 3DC cascade configuration with 3 UR/URz sites
(3) A pair between primary site and intermediate site is in SUSPEND status.
(4) Resync
the pair
primary
site
R
iis performed
f
d ffor th
i bbetween
t
i
it and
d iintermediate
t
di t site
it
while the pair between intermediate and secondary site is in Deleting status.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
7 Fixed Product/Version
<7>
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
B th MCU and
Both
d RCU ?

Hitachi Proprietary Information

Delete the suspended pair from the secondary site.


The micro-program has been modified to fix the problem.
DKCMAIN for Open: 70-03-32-00/00 and higher
DKCMAIN for Mainframe: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00
70 05 02 00/00

None

RCU

70/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

97

ECN DKC710I-M135 (REV.0)

(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

Ownership transferred to wrong MPB after MPB replacement

<1> Phenomena

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2184
None
None

When ownership of JNL VOLs was gathered in a specific MPB and then the MPB
was replaced, ownership of some JNL VOLs was not returned to the MBP.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Medium
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
(1) Ownership is transferred by specifying an LDEV to an MPB that is different
from the one where a JNLG is assigned.
One off the
(2) O
h ffollowing
ll i maintenance
i
iis performed.
f
d
(a) Any MPB in the system is replaced.
(b) An MPB is newly installed in the system or an MPB in the system is removed.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

98

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

Transfer ownership to the MPB where the ownership should be set.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00
70 05 02 00/00

(2) Which one has this


problem, MCU or RCU or
B
h MCU and
d RCU ?
Both
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

Title

<1> Phenomena

Hitachi Proprietary Information

None

None

Open or Mainframe
DKCMAIN
Factory
RAID700
RAID700-2185
2185
None
None

Failed to reject the raidcom unmap resource command while specifying an


invalid virtual LDEV#
When the raidcom unmap resource command was executed while specifying an
invalid virtual LDEV# from CCI for an actual LDEV where a virtual LDEV was

71/166

Apx-eo.xls-Change of Contents

Appendix-E

ECN DKC710I-M135 (REV.0)


defined, the command was supposed to be rejected but the virtual LDEV defined in
the actual LDEV was released.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
The problem occurs when the raidcom unmap resource command is executed while
<3> Conditions of Occurrence
specifying an invalid virtual LDEV# from CCI for an actual LDEV where a virtual
LDEV is defined
defined.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earlyy Notice#

None

Title

CHK2 with SSBs output during write I/O processing in Mainframe system

<1> Phenomena

In Mainframe system, CHK2 might occur and SSB=590D, 583C, and 5865 were
output during write I/O processing.

<9>
<10>
<11>
<12>
<13>
<14>

99

None

CCI
DKCMAIN
Factory
RAID700-2186
None
None

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe connection
(2) A Write I/O is processed.
(3) Data transfer length is less than 8KB.
(4) 2 sets or more MPBs are installed.
installed
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction
R t i ti off

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

N
None

72/166

Apx-eo.xls-Change of Contents

Appendix-E

ECN DKC710I-M135 (REV.0)

micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC
TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

Mainframe
DKCMAIN
Factory
RAID700-2187
None
None

100 Title

ICC occurrence during write I/O in HPF multi tracks

<1> Phenomena

During write I/O processing in HPF multi tracks, an ICC might occur.

<2-1> Severity (High, Medium, Low) Low


<2 2> P
<2-2>
Probability
b bilit (High,
(Hi h Medium,
M di
L
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe connection
(2) Data transfer of 8 or more tracks in HPF multi tracks is performed.
(3) A write I/O is issued.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro
micro-program
program has been modified to fix the problem.
DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

Which
this
(2) Whi
h one hhas thi
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
N

101 Title

Hitachi Proprietary Information

None

None

High Performance FICON


DKCMAIN
Factory
RAID700-2188
None
None

A communication error in MP by Pool Initialize during I/O processing

73/166

Apx-eo.xls-Change of Contents

Appendix-E
<1> Phenomena

ECN DKC710I-M135 (REV.0)


When Pool Initialize was executed during write I/O to DPz VOL, a communication
error occurred in an MP that had ownership of the volume. (Pool Initialize during
I/O processing should be prohibited.)

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) DPz VOL
(2) Pool Initialize is executed during write I/O processing.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
B th MCU and
Both
d RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

102 Title
<1> Phenomena

None
The micro-program has been modified so that the communication error will not
occur in this case.
DKCMAIN: 70-02-03-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

Dynamic Provisioning for Mainframe


DKCMAIN
Factory
RAID700-2189
None
None

Coexistence of different CLPRs wrongly enabled in Snapshot/Thin Image


VOL
Even though the specification did not allow coexistence of different CLPRs in a
S
Snapshot
h t or Thin
Thi Image
I
VOL
VOL, if CLPR migration
i ti was executed
t d ffor th
the VOL ffrom
CCI, different CLPRs could coexist.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Multiple ECC groups constitute a Snapshot pool or TI pool.
(2) CLPR# of the ECC groups constituting the pool is changed from CCI.
<4> Recovery Procedure
<5>
<6>
<7>
<8>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the
h modified
difi d code.
d

Hitachi Proprietary Information

For the pool including different CLPRs, perform CLPR migration to set the same
CLPR# to the pool.
The micro-program has been modified to fix the problem.
DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

74/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

ECN DKC710I-M135 (REV.0)

(1) Restriction of
micro-program exchange

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earlyy Notice#

None

103 Title

None

Virtual Partition Manager


DKCMAIN
Factory
RAID700-2190
None
None

Continuous output of SSB=C8D1 on MCU and D9F4 on RCU

<1> Phenomena

Phenomenon1
After performing PS OFF on MCU side while a TC/TCz pair was created, if an
LDEV on RCU side of the TC/TCz pair was removed and then PS ON was
performed
f
d on MCU side,
id SSB
SSB=C8D1
C8D1 and
d D9F4 were continuously
i
l output on MCU
side and RCU side respectively.
Phenomenon2
After performing PS OFF on MCU side while a UR/URz pair was created, if an
LDEV on RCU side of the UR/URz pair was removed and then PS ON was
performed on MCU side, SSB=C8D1 and D9F4 were continuously output
<2-1> Severity (High, Medium, Low) Low
<2-2>
<2
2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
Phenomenon1
(1) TrueCopy or TrueCopy for Mainframe
(2) A TC/TCz pair is already registered.
(3) After performing PS OFF on MCU side, an LDEV on RCU side of the pair is
removed.
(4) After the operation (3), PS ON is performed on MCU side.

<4> Recovery Procedure

<5>
<6>
<7>
<8>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
i
exchange
h

Hitachi Proprietary Information

Phenomenon2
(1) Universal Replicator or Universal Replicator for Mainframe
(2) A UR/URz pair is already registered.
(3) After performing PS OFF on MCU side, an LDEV on RCU side of the pair is
removed
Phenomenon1: Issue an I/O from MCU side of the TC/TCz pair and change the pair
status to Suspend.
Phenomenon2: None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

75/166

Apx-eo.xls-Change of Contents

Appendix-E
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


MCU

None

TrueCopy TrueCopy for Mainframe,


TrueCopy,
Mainframe Universal Replicator,
Replicator Universal Replicator for
Mainframe
DKCMAIN
Factory
RAID700-2191
None
None

104 Title

SSB=1031 output at MPB replacement during Snapshot pair processing

<1> Phenomena

When an MPB was replaced during Snapshot pair processing, SSB=1031 was
output.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> P
Probability
b bilit (High,
(Hi h Medium,
M di
L
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) An I/O is issued to a Snapshot pair in Split processing.
(2) The MPB is replaced.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem,
bl
MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

None

Copy-on-Write Snapshot
DKCMAIN
Factory
RAID700-2192
None
None

105 Title

Wrong HDD indicated at error detection during Path Inline A3 routine

<1> Phenomena

If an error drive was detected when A3 routine command was executed by Path

Hitachi Proprietary Information

76/166

Apx-eo.xls-Change of Contents

Appendix-E

ECN DKC710I-M135 (REV.0)


Inline, the HDD indicated in a representative error (SSB=A310) was not the one
where the last error was detected, but was the one last diagnosed.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs if a drive error occurs when A3 routine is executed by Path
Inline.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
((1)) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC
TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

None

SVP
SVP
Factory
RAID700-2193
None
None

106 Title

Host time-out with frequent SSBs output

<1> Phenomena

During host I/O processing while a pair was in Duplex status in 3DC delta
configuration, if an LDEV used by M-JNL was blocked, host time-out occurred and
SSB=1602, 1603, and 7A20 were frequently output.

<2-1>
<2
1> S
Severity
it (High,
(Hi h Medium,
M di
L
Low)) M
Medium
di
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
In Open environment, the problem occurs when the following conditions, (1), (2), or
(3), and (4), (5), or (6) are met.
In Mainframe environment, the problem occurs when the following conditions (2)
or (3), and (4), (5), or (6) are met.
(1) 3DC cascade delta configuration with 3 UR sites
(2) 3DC multi-target configuration with with 3 UR/URz sites
(3) 3DC multi-target delta configuration
(4) An LDEV used by M-JNL is blocked.
(5) A failure suspend occurs on MCU side.
(6) Force delete is performed for P-VOL.
<4> Recovery Procedure

Hitachi Proprietary Information

If the LDEV used by M-JNL is blocked, recover the LDEV.


After the
Af
h recovery, resynchronize
h i the
h ffailure
il
suspendd UR/URz
UR/UR pair.
i

77/166

Apx-eo.xls-Change of Contents

Appendix-E
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
g y
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


The micro-program has been modified to fix the problem.
DKCMAIN: 70-01-62-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal Replicator,
p
, Universal Replicator
p
for Mainframe
DKCMAIN
Factory
RAID700-2194
None
None

107 Title

Inconsistency between the number of used pair tables and that displayed

<1> Phenomena

When a Copy-on-Write Snapshot pair was created or deleted, the number of used
pair tables on Storage Navigator might become different from the actual number.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) A Copy-on-Write Snapshot pair is created or deleted.
(2) During the above processing, an error such as reset or WCHK1 occurs.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
12

Recovery Procedure
Causes and Updates
Affected Products/Version
Fi
Fixed
dP
Product/Version
d t/V i
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

Perform volatile PS ON.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
P
Problem
bl ID

None

Hitachi Proprietary Information

None

None

Copy-on-Write Snapshot
DKCMAIN
Factory
RAID700
RAID700-2195
2195

78/166

Apx-eo.xls-Change of Contents

Appendix-E

ECN DKC710I-M135 (REV.0)

<13> ESC/CTSC LOG#


<14> Early Notice#

None
None

108 Title

Unable to obtain standard MIB and extension MIB after client IP address
registration

<1> Phenomena

When an SNMP Agent license was installed and a client IP address was registered
to
t Community
C
it on SNMP Information
I f
ti tab,
t b the
th standard
t d d MIB andd extension
t i MIB
described in the SNMP Agent User Guide could not be obtained.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
High
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
(1) An SNMP Agent license is installed.
(2) After the installation, a client IP address is registered to Community on SNMP
Information tab without rebooting SVP.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
th modified
the
difi d code.
d
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
E
l Notice#
N ti #
Early

Reboot SVP.
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

None

None

None

SNMP Agent
SVP
Factory
RAID700-2196
None
N
None

109 Title

Delay of response to host even when SOM for response guarantee is ON

<1> Phenomena

In an environment where an SOM for response guarantee (SOM15, 797, 809, or


862) was ON, a response to host might be delayed during I/O processing.
SSB=A4XX

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) An SOM for response guarantee (SOM15, 797, 809, or 862) is set to ON.
(2) I/O load is high.
(3) With a command to a drive, a failure such as command time-out or Check
Condition occurs.

Hitachi Proprietary Information

79/166

Apx-eo.xls-Change of Contents

Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installingg the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

HDD
DKCMAIN
Factory
RAID700-2197
None
None

110 Title

Taking a long time to block drive port when command time-out occurs

<1> Phenomena

When command time-out continuously occurred (SSB=A4C2) due to drive failure,


it took a long time to block the drive port.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem occurs when command time-out occurs (SSB=A4C2).

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Aff
Affected
t dP
Products/Version
d t /V i
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11>
11 Sit
Site

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

HDD
DKCMAIN
F
Factory
t

80/166

Apx-eo.xls-Change of Contents

Appendix-E
<12> Problem ID
<13> ESC/CTSC LOG#
<14> Early Notice#

ECN DKC710I-M135 (REV.0)


RAID700-2198
None
None

111 Title

Taking a long time to output SIM when media error occurs on cluster2

<1> Phenomena
Ph

Wh a media
When
di error occurredd (SSB=A403)
(SSB A403) iin a drive
d i portt on cluster2
l t 2 side
id during
d i
I/O processing, it took a long time to output SIM= 434CRR (C=CDEV#,
RR=RDEV#).

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem occurs when a media error occurs on cluster2 and SSB=A403 is
output.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) R
Restriction
t i ti off
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None
N

None

None

HDD
DKCMAIN
Factory
RAID700-2199
None
None

112 Title

Different LDEV ID display between CCI and Storage Navigator

<1> Phenomena

The LDEV ID displayed by executing the raidcom get dp_pool command from CCI
might be different from that of System Area VOL displayed on Storage Navigator.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) The top LDEV (System Area VOL on Storage Navigator) is deleted from a pool.
(2) An LDEV is added to the pool.
(3) The raidcom get dp_pool command is executed from CCI.
<4> Recovery Procedure

Hitachi Proprietary Information

None

81/166

Apx-eo.xls-Change of Contents

Appendix-E
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
g y
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
Factory
RAID700-2200
None
None

113 Title

Display failure of ownership MP#

<1> Phenomena

After ownership MP# of LDEV was changed by executing raidcom modify ldev
command from CCI, when raidcom get journal-key opt command was executed,
MP# before change was displayed.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) The raidcom modify ldev command is executed and the ownership MP# of
LDEV is changed.
(2) The raidcom get journal-key opt command is executed.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Aff
Affected
t dP
Products/Version
d t /V i
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11>
11 Sit
Site

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
F
Factory
t

82/166

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Appendix-E
<12> Problem ID
<13> ESC/CTSC LOG#
<14> Early Notice#

114 Title
<1> Phenomena
Ph

ECN DKC710I-M135 (REV.0)


RAID700-2201
None
None

CCI message and SSB=2EF1/0001 output when raidcom get


command status is executed with unauthorized command device
Wh raidcom
When
id
gett command_status
d t t commandd was executed
t d from
f
CCI with
ith an
unauthorized command device, CCI message EX_CMDRJE and SSB=2EF1 and
0001 were output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Unauthorized command device.
(2) raidcom get command_status command is executed.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
th modified
the
difi d code.
d
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
E
l Notice#
N ti #
Early

115 Title
<1> Phenomena

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
Factory
RAID700-2202
None
N
None

Time-out of GroupResync, GroupSuspend or GroupDelete executed to the


same CTG
Phenomenon1
When GroupResync or GroupSuspend was executed from BCM to the same
Mainframe Sync CTG# at a time,
time the operation turned to time-out.
time-out (IOS071I)
Phenomenon2
When GroupResync was executed from BCM to the same general CTG at a time,
the operation turned to time-out. (IOS071I)
Phenomenon3
When GroupResync or GroupDelete was executed from CCI to a Mainframe
volume belonging to the same CTG across multiple DKCs, the operation turned to
time-out.
time
out. (EX_CMDIOE)
(EX CMDIOE)

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Appendix-E

ECN DKC710I-M135 (REV.0)

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problems may occur when all the following conditions are met.
<3> Conditions of Occurrence
Phenomenon1
(1) TrueCopy for Mainframe
(2) Mainframe Sync CTG
G
R
(i
l di S
R
) or G
S
d iis executed
d ffrom
(3) GroupResync
(including
SwapResync)
GroupSuspend
BCM.
(4) At the same time of (3), GroupResync (including SwapResync) or
GroupSuspend is executed from BCM to the same CTG.
Phenomenon2
(1) TrueCopy for Mainframe
(2) G
Generall CTG
(3) GroupResync (including SwapResync) is executed from BCM.
(4) At the same time of (3), GroupResync (including SwapResync) is executed from
BCM to the same CTG.

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special
p
direction to applying
pp y g
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Phenomenon3
(1) TrueCopy for Mainframe
(2) CTG across multiple DKCs
(3) GroupResync or GroupDelete is executed from CCI
(4) At the same time of (3), GroupResync or GroupDelete is executed from CCI to
None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

Both

None

TrueCopy for Mainframe


DKCMAIN
Factory
RAID700-2203
None
None

116 Title

SSB=D02C output when command add external_grp is executed

<1> Phenomena

After the add external_grp command (with -external_attribute migration setting)


was executed from CCI, SSB=D02C might be output.

Hitachi Proprietary Information

84/166

Apx-eo.xls-Change of Contents

Appendix-E

ECN DKC710I-M135 (REV.0)

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) add external_grp (with -external_attribute migration setting) is executed from
CCI.
(2) For a NDM VOL created by the above operation (1), raidcom add ldev is not
executed.
t d
(3) Unit Attention is received from an external storage system.
None
<4> Recovery Procedure
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6> Affected Products/Version
DKCMAIN: 70-03-31-00/00 and higher
<7> Fixed Product/Version
DKCMAIN: 70-05-02-00/00
<8> Special direction to applying
the modified code.
(1) Restriction of
None
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earlyy Notice#

117 Title

None

None

Open
DKCMAIN
Factory
RAID700-2204
None
None

Failure of DKAF micro-program exchange

<1> Phenomena

After DKAF micro-program exchange ended abnormally (SVP message 2433),


when a DKA for which micro-program was not yet exchanged was replaced and
then the DKAF micro-program exchange was performed again, the DKAF microprogram version
i iin FM off the
h MPB did not change
h
to the
h new one bbut was the
h same
as the one before the exchange.
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) DKAF micro-program exchange ends abnormally.
(2) All DKAs with versions that are not exchanged are dummy replaced.
(3) The DKAF micro-program exchange is performed again.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction
R t i ti off

Hitachi Proprietary Information

Dummy replace all MPBs.


The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

N
None

85/166

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Appendix-E

ECN DKC710I-M135 (REV.0)

micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC
TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

118 Title
<1> Phenomena

None

None

Open or Mainframe
SVP
Customer
RAID700-2205
None
None

Many SSB=D034 output at write I/O to DP/DT VOL when PDEV is


overloaded
When a write I/O was issued to a DP VOL in the condition that PDEV was
overloaded and SOM872 was set to ON, SSB=D034 might occurred frequently.

<2-1>
<2
1> S
Severity
it (High,
(Hi h Medium,
M di
L
Low)) L
Low
<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) SOM872 is set to ON.
(2) DP/DT VOL
(3) Sequential write I/Os
(4) PDEV is overloaded
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction
R t i ti off
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Hitachi Proprietary Information

None
The micro-program has been modified to reduce output frequency of SSB=D034.
(The SSB is still output if PDEV is overloaded.)
DKCMAIN: 70-03-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None
N

None

None

Universal Volume Manager


DKCMAIN
Factory
RAID700-2206
None
None

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Appendix-E

ECN DKC710I-M135 (REV.0)

119 Title

Inadequate Storage Navigator message

<1> Phenomena

Storage Navigator message 20121-105003 (No table row, or two or more table rows
are selected. Select one table row.) displayed when Detail button was clicked
without selecting a row on a table where only one row could be selected but
multiple rows could not be selected on Delete Pools window of Storage Navigator
was inadequate
the message mentioned
thatt multiple
i d
t bbecause th
ti d th
lti l rows were selected.
l t d

The same problem occurs when no row is selected in a table on the following
windows.
Delete Pools Confirm window, Create Pools Confirm window, Stop Shrinking
Pools window, Select Pools window, Create Host Groups Confirm window, Edit
Host Groups Confirm window, Delete Host Groups window, Create User Group
Confirm window,
window Confirm window for Edit Resource Group Assignment,
Assignment Create
Resource Groups Confirm window Edit Resource Group Confirm window
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) One of the following windows of Storage Navigator is opened.
Delete Pools Confirm window, Create Pools Confirm window, Stop Shrinking
Pools window, Select Pools window, Create Host Groups Confirm window, Edit
Host
Confirm
Delete
window,
Create
H t Groups
G
C fi window,
i d
D l t Host
H t Groups
G
i d
C t User
U Group
G
Confirm window, Confirm window for Edit Resource Group Assignment, Create
Resource Groups Confirm window, Edit Resource Group Confirm window.
(2) Detail button under a table is clicked without selecting a row.
<4> Recovery Procedure
<5> Causes and Updates

None
The micro-program has been modified to fix the problem.

<6> Affected Products/Version

Description about multiple row selection is deleted from Storage Navigator message
20121-105003.
SVP for Open: All
SVP for Mainframe: 70-02-53/00 and higher
SVP: 70-05-02/00

<7> Fixed Product/Version


<8> Special direction to applying
the modified code.
(1) R
Restriction
t i ti off
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Hitachi Proprietary Information

None
N

None

None

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Copy-on-Write


SVP
Factory
RAID700-2207
None
None

87/166

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Appendix-E

120 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)

No message output even when pool associated with target TSE VOL for
FCSE relationship exceeds threshold
Even though a pool associated with a TSE VOL that was a target for FCSE
relationship exceeded threshold, message IEA499E was not output.

<2
1> Severity (High,
(High Medium,
Medium Low) Medium
<2-1>
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when one or all TSE VOLs associated with a pool that exceeds
the threshold are offline.

<4>
<5>
5
<6>
<7>
<8>

<9>
<10>
10
<11>
<12>
<13>
<14>

Recovery Procedure
Causes aand
d Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
Thee micro-program
c o p og a has
as been
bee modified
od ed to fix tthee problem.
p ob e .
DKCMAIN: 70-03-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

FlashCopy SE
DKCMAIN
Customer
RAID700-2208
None
None

121 Title

Invalid status of UVM mapped LDEV after system activation

<1> Phenomena

For up to 5 seconds after "READY" lamp of DKC lighted up in green following


system activation, the status of UVM mapped LDEV did not become normal. If the
UVM mapped LDEV was operated for the time period, any SIM and SSB might be
output according to the operation.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when one of the following operations is performed.
(1) System activation.
(2) Offline micro-program exchange.
<4>
<5>
<6>
<7>
7

Recovery Procedure
Causes and Updates
Affected Products/Version
Fi
Fixed
dP
Product/Version
d /V i

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

88/166

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Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

None

None

None

Universal Volume Manager


DKCMAIN
Factory
RAID700-2209
None
None

122 Title

Incorrect display of JNL transfer speed

<1> Phenomena

In 3DC (multi-target/cascade) configuration with 3 URs sites, JNL transfer speed


f each
for
h mirror
i
on BCM was nott di
displayed
l d correctly
tl as ffollows.
ll
(1) Multi-target configuration (mirror ID M, N (M and N were any values))
At primary site, the displayed JNL transfer speed was the total of the speed from
primary site to secondary site (mirror ID M) and that from primary site to secondary
side (mirror ID N) was displayed.
(2) Cascade configuration
For the JNL transfer speed from intermediate site to secondary site, the transfer
speed from primary site to intermediate site was displayed.
displayed

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) 3DC multi-target or cascade configuration with 3 URz sites
(2) One of the following operations is performed from BCM and JNL transfer speed
between 2 sites is viewed.
((a)) UR Copy Group Performance
f
i d iis opened.
d
Status window
(b) YKSTATS is executed.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

When upgrading a micro-program to 70-05-0x-00/00 or higher under the conditions


above described in <3>, the JNL transfer speed per mirror is displayed with a
correct value in 1 minute (*) after the exchange.
*: The display time depends on the setting of Gathering Interval of Storage
Navigator. The default setting of Gathering Interval is 1 minute but the setting can
be changed to up to 11 minutes.

Hitachi Proprietary Information

89/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


MCU

None

Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2210
None
None

123 Title

Wrong output of SSB=D2D1 when Check Condition is returned

<1> Phenomena

When Check Condition was returned to a read/write I/O to an SI VOL due to At


Time Split failure (SSB=222A), SSB=D2D1 was wrongly output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> C
diti
off Occurrence
O
Th
The problem
bl may occur when
h all
ll the
th following
f ll i conditions
diti
are met.
t
Conditions
(1) During read/write I/O to an SI VOL, At Time Split is executed.
(2) There are 400 or more pairs of SI VOLs that are the At Time Split target and
there are 12 or more pairs using a LUSE VOL with 36 LDEVs combined.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem,
bl
MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

None

ShadowImage, Copy-on-Write Snapshot


DKCMAIN
Factory
RAID700-2211
None
None

124 Title

Unintentional change of external LDEV tier rank and failures of pool


operations

<1> Phenomena

When there was a pool containing pool VOLs whose external LDEV tier rank was

Hitachi Proprietary Information

90/166

Apx-eo.xls-Change of Contents

Appendix-E

ECN DKC710I-M135 (REV.0)


high or low, if the following operations were performed, external LDEV tier rank of
all registered pool VOLs was changed to middle.
(1) Create Configuration Backup was executed.
(2) Restore Configuration was executed by using the backup file created in the
above operation (1).
In addition to the above operations, if the lowest tier of a pool containing pool
VOLs
externall LDEV tier
high
VOL whose
h
i rank
k was hi
h or llow met the
h ffollowing
ll i condition,
di i
displaying pool list and operations for existing pools were disabled.
(3) The lower tier was constituted by external drives only and contained different
types of drives.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The pproblem occurs when all the following
g conditions are met.
(1) There is a pool containing pool VOLs whose external LDEV tier rank is high or
low.
(2) Create Configuration Backup is executed to obtain a backup file of
configuration information.
(3) Restore Configuration is executed by using the backup file created in the above
operation (2).

<4> Recovery Procedure

<5>
5
<6>
<7>
<8>

<9>
<10>
10
<11>
<12>
<13>
<14>

C
Causes and
dU
Updates
d t
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Ch
Changed
dP
Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

125 Title

Hitachi Proprietary Information

In addition
ddi i to the
h above
b
conditions,
di i
if the
h ffollowing
ll i condition
di i iis met, di
displaying
l i
pool list and operations for existing pools from Storage Navigator are disabled.
(4) The lowest tier of a pool containing pool VOLs whose external LDEV tier rank
is high or low is constituted by external drives only and contains different types of
(1) From CCI, convert the DT/DTz pool containing pool VOLs whose external
LDEV tier rank is high or low to a DP/DPz pool, and then convert back to the
DT/DTz pool again.
(2) Change (correct) the external LDEV tier rank setting
Th
The micro-program
i
has
h been
b
modified
difi d tto fi
fix th
the problem.
bl
DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

Dynamic Tiering, Dynamic Tiering for Mainframe


DKCMAIN
Factory
RAID700-2212
None
None

SSB=9C4A andd 89EA output dduring


i non volatile
l il power cycle
l

91/166

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Appendix-E
125 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)

SSB=9C4A and 89EA output during non-volatile power cycle


In UR/URz configuration where a P-VOL was a DP/DPz or DT/DTz VOL that was
a UVM VOL associated as a pool VOL, when a non-volatile power cycle was
performed while the status was Deleting and an I/O was in process, SSB=9C4A and
89EA were output.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability (High,
(High Medium,
Medium
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) UVM configuration
(2) DP/DPz or DT/DTz configuration using a VOL in UVM configuration as a pool
VOL.
(3) UR/URz pair
(4) A P-VOL in the above UR/URz pair is the VOL of (2).
(5) The UR/URz pair is in Deleting status.
(6) An I/O is issued to the P-VOL of the UR/URz pair.
(7) Under the condition of (5) and (6), a non-volatile power cycle is performed.
<4> Recovery Procedure
None
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6> Affected Products/Version
DKCMAIN for Open: All
DKCMAIN for Mainframe: 70-02-54-00/00 and higher (DPz), 70-03-01-00/00 and
higher (DTz)
<7> Fixed Product/Version
DKCMAIN: 70
70-05-02-00/00
05 02 00/00
<8> Special direction to applying
the modified code.
None
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category

<10>
<11>
<12>
<13>
<14>

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,


Dynamic Tiering for Mainframe, Universal Volume Manager, Universal Replicator,
Universal Replicator for Mainframe
DKCMAIN
Factory
RAID700-2213
None
None

Title
126 Titl

UR/UR pair
UR/URz
i failure
f il
suspendd with
ith SSB=BBCF
SSB BBCF output
t t by
b MP reboot
b t

<1> Phenomena

When MP reboot occurred by a failure, a UR/URz pair was suspended due to failure
and SSB=BBCF was output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3>
3 Conditions
C di i
off Occurrence
O
Th
The problem
bl may occur when
h all
ll the
h ffollowing
ll i conditions
di i
are met.

Hitachi Proprietary Information

92/166

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Appendix-E

ECN DKC710I-M135 (REV.0)


(1) One of the following operations is performed.
(a) A write I/O is issued to a P-VOL of UR/URz pair in PAIR/COPY/HOLD status.
(b) A write I/O is issued to a P-site while status between P site and L site is in
PAIR, that between P site and R site is in Suspend, and that between L site and R
site is in HOLD in TCxUR or TCz/URz multi-target delta configuration.
(c) UR/URz pair creation or resync is performed.
(d) UR/URz pair Flush Suspend is performed.
(2) MP iis rebooted
b
d bby a ffailure.
il

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earlyy Notice#

Resynchronize the failure suspended UR/URz pair.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2214
None
None

127 Title

High-frequency time-out of DRR transfer with SSB=A8A6

<1> Phenomena

In highly loaded environment, time-out of DRR transfer occurred with high


frequency (SSB=A8A6).

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem occurs when a high-load I/O is issued to an LDEV that is not in
RAID1.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro
micro-program
program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

(2) Which
Whi h one hhas thi
this

N
None

Hitachi Proprietary Information

None

93/166

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

problem, MCU or RCU or


Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

None

Open or Mainframe
DKCMAIN
Evaluation
RAID700-2215
None
None

128 Title

Termination of Storage Navigator with message 20121-107022

<1> Phenomena

When the following operations were executed in that order, Storage Navigator
message 20121-107022 appeared and Storage Navigator was terminated.
(1) On Create Pools window, multiple DP/DPz pools were created.
(2) Next button was clicked and the window changed to Create LDEVs window.
(3) On Select Pool window, any pool was selected and Detail button was clicked.

<2-1> Severity (High, Medium, Low) Low


<2 2> P
<2-2>
Probability
b bilit (High,
(Hi h Medium,
M di
Hi
High
h
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) On Create Pools window of Storage Navigator, the order of Pool IDs is set so
that IDs are not sorted in ascending order at every pool creation, and then multiple
DP/DPz pools are created. (For example, pools are created in order of pool ID 1, 3,
and then 2.)
(2) The window is changed to Create LDEVs window, a created pool is selected on
Select Pool window and then Detail button is clicked.
clicked
(For example, pool ID 2 is selected and Detail button is clicked.)
<4> Recovery Procedure
Log back in Storage Navigator.
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6> Affected Products/Version
SVP: 70-04-01/00 and higher
<7> Fixed Product/Version
SVP: 70-05-02/00
<8> Special direction to applying
the modified code.
(1) Restriction
None
R t i ti off
N
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Hitachi Proprietary Information

None

None

Dynamic Provisioning, Dynamic Provisioning for Mainframe


SVP
Factory
RAID700-2216
None
None

94/166

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Appendix-E

129 Title

ECN DKC710I-M135 (REV.0)

Check Condition returned for I/O due to cache failure

When a cache failure occurred during I/O to a Snapshot pair, a transfer failure
occurred because of an attempt of copy for an area of data miss that was discarded
by the cache failure, and the I/O might turn to Check Condition. (SSB=E64D and
E64A)
<2
1> Severity (High,
(High Medium,
Medium Low) Low
<2-1>
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occurs when all the following conditions are met.
(1) Snapshot pair (in PSUS status)
(2) A write I/O is issued to P-VOL or S-VOL.
(3) A cache failure occurs.
<1> Phenomena

<4>
<5>
<6>
<7>
<8>

<9>
9
<10>
<11>
<12>
<13>
<14>

Recovery
ecove y Procedure
ocedu e
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

No
Nonee
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

None

Copy on Write Snapshot


Copy-on-Write
DKCMAIN
Factory
RAID700-2217
None
None

130 Title

Inadequate Storage Navigator message when communication error occurs

<1> Phenomena

During pair creation, split, resync, or deletion of Copy-on-Write Snapshot pair, if an


error occurred in communication between SVP and storage system, Storage
Navigator message 7005-8000 was output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when an error occurs in communication between SVP and
storage system during the following processing on a Copy-on-Write Snapshot pair.
- Pair creation
- Pair split
- Pair resync
- Pair deletion
<4>
4 R
Recovery Procedure
P
d

Hitachi Proprietary Information

N
None

95/166

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Appendix-E
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installingg the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


The micro-program has been modified to output Storage Navigator message 700558572 when an error occurs in communication between SVP and storage system
during pair creation, split, resync, or deletion of Copy-on-Write Snapshot pair.
SVP: 70-03-33/00 and higher
SVP: 70-05-02/00

None

None

None

ShadowImage
SVP
Factory
RAID700-2218
None
None

131 Title

Incorrect user name in audit log

<1> Phenomena

At FC-SP device authentication or a Mainframe host operation, a user name in


output audit log was different from the one described in Audit Log User Guide.
Output audit log: uid
uid=<Host>
<Host>
Audit Log User Guide: <Host>

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs during FC-SP device authentication or a Mainframe host
operation.
<4>
<5>
<6>
<7>
<8>

R
Recovery Procedure
P
d
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9>
9 C
Category

Hitachi Proprietary Information

N
None
The micro-program has been modified so that "<Host>" will be output as the user
SVP: 70-01-61/00 and higher
SVP: 70-05-02/00

None

None

None

O
Open
or M
Mainframe
i f

96/166

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Appendix-E
<10>
<11>
<12>
<13>
<14>

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


SVP
Factory
RAID700-2219
None
None

132 Title

4 port blockage with SIM= 21A3 output during host I/O processing

<1> Phenomena

During I/O processing, 4 ports(*) of a CHA (CMF) PCB including a port where the
I/O was running might be blocked and SIM=21A3 was output 4 times.
(*) If the I/O was running in any of ports #0 to #3, the 4 ports of #0 to #3 were
blocked.
If the I/O was running in any of ports #4 to #7, the 4 ports of #4 to #7 were blocked.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) Mainframe
(2) A host issues an I/O and HTP is overloaded by the I/O. (SVP monitor HTP EX
Multiple instantaneously or continuously shows 480 or higher.)
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
ffor TC
TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Replace the CHA (CMF) PCB where the blocked ports belong to.
The micro-program has been modified to fix the problem.
HTP: All
HTP: 70-05-04

None

None

None

Mainframe
HTP
Evaluation
RAID700-2220
None
None

133 Title

Failure of vary path online

<1> Phenomena

Vary a path online from a host might fail.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low

Hitachi Proprietary Information

97/166

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Appendix-E
<3> Conditions of Occurrence

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earlyy Notice#

ECN DKC710I-M135 (REV.0)


The problem may occur when all the following conditions are met.
(1) Mainframe
(2) In an online port, one of the following failures has occurred before.
(a) A link failure (such as cable malfunction, cable connection failure, and SFP
failure)
(b) A temporary link-down has occurred by online/offline from a host before
(3) After the above failure, SSB=7A20 was output in the port.
After th
the above
the CHA (CMF) PCB where
the portt bbelongs
(4) Aft
b
ffailure,
il
th
h th
l
tto hhas nott
been replaced, or a power cycle has not performed.
Replace the CHA (CMF) PCB where the failure port belongs to.
The micro-program has been modified to fix the problem.
HTP: All
HTP: 70-05-04

None

None

None

Mainframe
HTP
Evaluation
RAID700-2221
None
None

134 Title

ICC occurrence with SSBs output during host I/O processing

<1> Phenomena

When an I/O was issued from a host, an ICC might occur and SSB=1602, 5806, and
7A20 were output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe
(2) Data transfer length of read I/O is 0.
4
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

Hitachi Proprietary Information

Apply the modified micro


micro-program
program version.
The micro-program has been modified to fix the problem.
HTP: All
HTP: 70-05-04

None

98/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


None

None

Mainframe
HTP
Evaluation
RAID700-2222
None
None

135 Title

SSBs output and ICC on host side during host I/O processing

<1> Phenomena

When an I/O was issued from a host, SSB=5913 and 7A20 were output and an ICC
might occur on the host side.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
Conditions
<3> C
diti
off Occurrence
O
Th
bl may occur when
h all
ll the
th following
f ll i conditions
diti
are met.
t
The problem
(1) Mainframe
(2) ICC has occurred multiple times during host I/O processing before.
(3) After the ICC occurrence this time, the CHA (CMF) PCB is not replaced or a
power cycle is not performed.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro
micro-program
program has been modified to fix the problem.
HTP: All
HTP: 70-05-04

Which
this
(2) Whi
h one hhas thi
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
N

136 Title

Hitachi Proprietary Information

None

None

Mainframe
HTP
Evaluation
RAID700-2223
None
None

CHK2 occurrence with SSBs output by error detection during host I/O
processing
99/166

Apx-eo.xls-Change of Contents

Appendix-E
<1> Phenomena

ECN DKC710I-M135 (REV.0)


If an error that might cause CHK response was detected during Mainframe host I/O
processing, CHK2 might occur and SSB=583C, 590D, and 5806 were output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) A Mainframe host I/O is processed.
processed
(2) An error is detected during the I/O processing and Check response is returned.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special
direction to applying
p
pp y g
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Mainframe
DKCMAIN
Factory
RAID700-2224
None
None

137 Title

Incomplete write I/O to VOL in Quick Format or DP/DT VOL

<1> Phenomena

When a write I/O was issued to a VOL in Quick Format processing or a DP/DPz or
DT/DTz VOL, the write processing to the drive might not be completed.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) There is a VOL in Quick Format processing or a DP/DPz or DT/DTz VOL.
(2) A write I/O is issued to the above VOL.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version

<7> Fixed Product/Version


<8> Special direction to applying
the
h modified
difi d code.
d

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN for Open: All
DKCMAIN for Mainframe: 70-02-54-00/00 and higher (DPz), 70-03-01-00/00 and
higher (DTz)
DKCMAIN: 70-05-02-00/00

100/166

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

ECN DKC710I-M135 (REV.0)

(1) Restriction of
micro-program exchange

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earlyy Notice#

None

138 Title
<1> Phenomena

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2225
None
None

Version inconsistency after ABEND or CANCEL of micro-program


exchange
When exchanging a micro-program, if the processing ended abnormally or was
canceled in the two cases below, the Current Version and Running Version of the
micro-program displayed on the SVP Version window were inconsistent.
Th root cause iis that
The
h the
h SM ddownload
l d was performed
f
d iincorrectly
l ddue to a microi
program bug.
(1) During a micro-program exchange by FC wizard, the MP average usage rate
exceeded 50%, a message "MP Reboot stops due to heavy I/O load" was displayed,
and the processing ended abnormally.
(2) During an online micro-program exchange with DKCMAIN or RAMBOOT
selected, if SVP message SMT3759W was output and then the user clicked
[Cancel] the processing ended abnormally.
[Cancel],
abnormally

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Medium
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
<Micro-program exchange by FC wizard>
(1) The MP average usage rate exceeds 50% and a message "MP Reboot stops due
to heavy I/O load" is displayed.
( ) The
(2)
h versions
i
off DKCMAIN andd BOOT (RAM)
(
) displayed
di l d in
i DKC Current on
the Version window are different from the versions of the micro-program media.

<4> Recovery Procedure


<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version

Hitachi Proprietary Information

<Micro-program exchange by Install>


(1) DKCMAIN or RAMBOOT online micro-program exchange is performed.
(2) The MP average usage rate exceeds 50% and SVP message SMT3759W is
displayed.
(3) [Cancel] is clicked for the SVP message to stop the micro-program
micro program exchange.
exchange
(4) The version of DKCMAIN or BOOT (RAM) displayed in DKC Current on the
Version window is different from the version of the micro-program media
Reduce the MP average usage rate to lower than 50% and then retry the microprogram exchange.
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

101/166

Apx-eo.xls-Change of Contents

Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

None

None

None

SVP
SVP
Customer
RAID700-2226
None
None

139 Title

Display failure of pair synchronous rate of SI, SIz, Snapshot pair

<1> Phenomena

Phenomenon1
Wh an SI
h t pair
i was iin PSUE status,
t t pair
i synchronous
h
t was
When
SI, SI
SIz, or S
Snapshot
rate
displayed as "-" on Storage Navigator main window.
Phenomenon2
When an SI, SIz, or Snapshot pair was in PSUE status, pair synchronous rate was
displayed as "---" on Storage Navigator sub window.

<2 1> Severity (High, Medium, Low) Low


<2-1>
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
Phenomenon1
The problem occurs when an SI, SIz, or Snapshot pair in PSUE status is selected
and pair synchronous rate is referred on Storage Navigator main window.
Phenomenon2
The problem occurs when ShadowImage or ShadowImage for Mainframe Operation
window is opened from Storage Navigator sub window while there is an SI, SIz, or
Snapshot pair in PSUE status.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation
R
d ti off

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
SVP: 70-03-33/00 and higher
SVP: 70-05-02/00

None

None

N
None

102/166

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

installing the modified code


for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

ShadowImage, ShadowImage for Mainframe, Copy-on-Write Snapshot


SVP
Factory
RAID700-2227
None
None

140 Title

Display failure in STS_CD

<1> Phenomena

Phenomenon1
When get rcu-rcu command or get rcu-cu_free command was issued to a registered
RCU, instead of displaying "ERR
ERR_04
04",, "-" was displayed in "STS
STS_CD
CD" that
indicated path status.

Phenomenon2
When get rcu-rcu command or get rcu-cu_free command was issued to a registered
RCU, instead of displaying "ERR_05", "ERR_04" was displayed in "STS_CD" that
indicated path status.
<2-1> Severity (High, Medium, Low) Low
<2 2> P
<2-2>
Probability
b bilit (High,
(Hi h Medium,
M di
Hi
High
h
<3> Conditions of Occurrence
Phenomenon1
The problem occurs when get rcu-rcu command or get rcu-cu_free command is
issued to RCU with one of the following failure parts.
- A port of MCU.
- A port of RCU.
- A repeater.
- A cable
Phenomenon2
The problem occurs when get rcu-rcu command or get rcu-cu_free command is
issued to RCU while all of resources in MCU are used for other connection.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Aff
Affected
t dP
Products/Version
d t /V i
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11>
11 Sit
Site

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
F
Factory
t

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Appendix-E
<12> Problem ID
<13> ESC/CTSC LOG#
<14> Early Notice#

ECN DKC710I-M135 (REV.0)


RAID700-2228
None
None

141 Title

ICC occurrence with SSBs output during host I/O

<1> Phenomena
Ph

During
D
i hhostt I/O processing,
i an ICC might
i ht occur andd SSB=7A20
SSB 7A20 andd 1602 were
output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe
(2) A host I/O is processed.
(3) A control command whose data length is 2,000 bytes or larger is executed from
the host. (Write/read command does not cause the problem.)
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
S
Special
i l direction
di ti to
t applying
l i
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
HTP: All
HTP: 70-05-04

None

None

None

Mainframe
HTP
Evaluation
RAID700-2229
N
None
None

142 Title

CHK2 occurrence with SSB=5ACF output and EQC report to host

<1> Phenomena

When a write I/O was issued from a host, CHK2 occurred and SSB=5ACF was
output. Also, EQC was reported to the host.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe
(2) A host I/O is processed.
(3) A write command whose data length is within a range from xFFED to xFFEF

Hitachi Proprietary Information

104/166

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Appendix-E

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


( )
g
g
bytes is received from the host.
* CHK2 may occur in a different I/O that is affected by the above processing (3).
None
The micro-program has been modified to fix the problem.
HTP: All
HTP: 70-05-04

None

None

None

Mainframe
HTP
Evaluation
RAID700-2230
None
None

143 Title

I/O performance degradation with SSB=13F3 output

<1> Phenomena

In large-capacity cache configuration, I/O performance drastically degraded and


SSB=13F3
SSB
13F3 was output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Cache allocation capacity per MPB is 128 GB or larger. In particular, one of the
following conditions is met.
( ) A value
l dderived
i d bby di
idi mounted
t d cache
h capacity
it bby th
b off mounted
t d
(a)
dividing
the number
MPBs is 128 GB or larger.
(b) Mounted cache capacity is 128 GB or larger and I/Os are concentrated on a
specific MPB.
(2) Fluctuation of I/O load per MPB is large.
<4> Recovery Procedure
<5>
5 Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
i
exchange
h

Hitachi Proprietary Information

None
The micro
micro-program
program has been modified as a further improvement for I/O
performance degradation in large-capacity cache configuration that was previously
improved as PID RAID700-2034.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

105/166

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


None

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2231
None
None

144 Title

Failure of replacement of SSW that is not specified as failure part

<1> Phenomena

When an SSW that was not specified as a failure part was replaced, the replacement
failed and SIM=CF12XX (XX: SAS port#) and SSB=1A61 were output.

<2-1> Severity (High, Medium, Low) Medium


<2-2>
<2
2> Probability (High,
(High Medium,
Medium
Medium
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) A SAS port is blocked due to SAS I/F failure. (SIM=CF12XX (XX: SAS port#))
(2) The above SAS port is recovered by other than SSW replacement.
(3) An SSW, which is located under the above SAS port of (1) and is different from
the one specified as a failure part, is replaced.
<4>
4
<5>
<6>
<7>
<8>

<9>
9
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

Replace the failed SSW.


The micro-program has been modified to fix the problem.
DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

145 Title
Hitachi Proprietary Information

None

None

HDD
DKCMAIN
Factory
RAID700-2232
None
None

Continuous SSBs output when SSWs on both cluster are removed


106/166

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Appendix-E
145 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)

Continuous SSBs output when SSWs on both cluster are removed


When SSWs on both clusters were removed in a storage system configured in 7D
1P/ 14D 2P, SSB=A042 and A06B were continuously output. In addition to the
SSBs, the following SIMs and SSB were output.
SSB=A4B1, SIM=CF12XX (XX: SAS port#) and BFF1XX (XX: DKU failure
specified part)

<2 1> Severity (High,


<2-1>
(High Medium,
Medium Low) Low
<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) A system configured in 7D 1P/14D 2P
(2) All access paths for a drive are unavailable due to a SAS I/F failure.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
p
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed
g Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Replace the SSW or DKA specified in action code of SIM=BFF1.


The micro-program
p g
has been modified to fix the pproblem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

HDD
DKCMAIN
Factory
RAID700-2233
None
None

146 Titlee

Invalid pair status after pair deletion/split

<1> Phenomena

In 3DC configuration with 3 UR/URz sites or 3DC configuration with 3 UR sties


and UR pair for delta resync, when pair deletion or split was performed from
primary site to secondary site (mirror ID was M or N), statuses became invalid as
follows.
<When pair split was performed>
The status of pair to which pair split was performed became PSUE on both primary
and secondary sites. Besides, the status of pair to which pair split was not performed
also became PUSE on both primary and secondary sites.
<When pair deletion was performed>
The status of pair to which pair deletion was performed became SMPL on both
primary and secondary sites as expected, but the status of pair to which pair split
was not performed
became PSUE on both pprimary
p
y and secondary
y sites.

Hitachi Proprietary Information

107/166

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Appendix-E

ECN DKC710I-M135 (REV.0)

After the pair status became PSUE (pairs to which pair split/deletion was and was
not performed) SSB=ED8C and EDDF and SIM=DC1XXX were output
<2-1> Severity (High, Medium, Low) Medium
<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) Open: 70-03-32-00/00 and higher, Mainframe: 70-04-01-00/00 and higher
(2) Open: 3DC configuration with 3 UR sites or 3DC configuration with 3 UR sties
and UR pair for delta resync,
res nc Mainframe: 3DC configuration
config ration with
ith 3 URz
UR sites.
sites
(3) The number of pairs between primary site and secondary site (mirror ID: M) and
between primary site and secondary site (mirror ID: N) is respectively less than 8.
(4) The following operations are performed in that order without host I/O.
(a) 3DC configuration with 3 UR/URz sites or 3DC configuration with 3 UR sites
and UR pair for delta resync is created without copy.
(b) Pair deletion or split is performed between primary site and secondary site
(mirror ID: M or N).
N)
<4> Recovery Procedure

<5> Causes and Updates


<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro
program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Categor
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

<When pair deletion is performed>


Restore the pair to which pair deletion is not performed.
<When pair split is performed>
Restore the pairs between primary site and secondary site (mirror ID: M) and the
one between primary site and secondary site (mirror ID: N), and then perform pair
split again for the pair to which pair split is performed.
The micro-program
micro program has been modified to fix the problem.
problem
DKCMAIN for Open: 70-03-32-00/00 and higher
DKCMAIN for Mainframe: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal
Uni
ersal Replicator,
Replicator Universal
Uni ersal Replicator for Mainframe
DKCMAIN
Factory
RAID700-2234
None
None

147 Title

Unexpected RRQ LS_ACC frame size

<1> Phenomena

When connecting to HNAS, if a link reset occurred, the frame size of RRQ
LS_ACC was not what expected and a warning message was output on host side.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> P
Probability
b bilit (High,
(Hi h Medium,
M di
L
Low

Hitachi Proprietary Information

108/166

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Appendix-E

ECN DKC710I-M135 (REV.0)

<3> Conditions of Occurrence

The problem occurs when one of the following conditions is met.


(1) RRQ frame is received from a host.
(2) RRQ frame is received from an external storage system connected by UVM.

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

(2) Which one has this


problem,, MCU or RCU or
p
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

<9>
<10>
<11>
<12>
<13>
<14>

148 Title

None

None

Open
DKCMAIN
Factory
RAID700 2235
RAID700-2235
None
None

Incorrect information in Device Size in CSV file output by Printout Tool, and
so on

1 Phenomena
<1>

(1) When the Printout Tool was executed in a configuration containing a spare
drive, information of "Device Size" in output CSV file, "PdevInfo.csv", was not
correct.
For example;
2.5-inch drive was mounted but "Device Size" showed "3.5".
3.5-inch drive was mounted but "Device Size" showed "2.5".
(2) When a SIM for a drive port failure was output for a spare drive, the target part
could not be displayed
p y on the Information window.
(3) When the result of diagnosis was displayed on the DKU INLINE window, the
mounted position of a spare drive was displayed in an HDU different from the
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) In a 2 module configuration, a spare drive whose size is different from the one
that is mounted in the top HDU of the first DKU of module #0 is mounted.
(2) One of the following operations is performed.
(a) The Printout Tool is executed and a CSV file is output.
(b) A drive failure occurs in a spare drive and Information window is viewed.
(c) Diagnosis of the spare drive is performed on the DKU INLINE window.
<4>
<5>
<6>
<7>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fi
Fixed
dP
Product/Version
d t/V i

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
SVP: All
SVP
SVP: 70
70-05-02/00
05 02/00

109/166

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Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2236
None
None

149 Title

Failure of CMF PCB replacement with SSBs output

<1> Phenomena

After a P-PATH failure, CMF PCB replacement failed and SSB=5374 and 5375
t t
were output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe host connection
(2) In SUC status by switching PAV mode (HPAV to PAV and vice versa).
(3) A path failure occurs between MP and LR.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
th modified
the
difi d code.
d
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
E
l Notice#
N ti #
Early

Hitachi Proprietary Information

Dummy replace the MPB that processed the SUC job.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Compatible PAV
DKCMAIN
Evaluation
RAID700-2237
None
N
None

110/166

Apx-eo.xls-Change of Contents

Appendix-E

ECN DKC710I-M135 (REV.0)

150 Title

SIM=DFDXYY output at HDD installation

<1> Phenomena

When an HDD was installed, SIM=DFDXYY might be output.

<2
1> Severity (High,
(High Medium,
Medium Low) Low
<2-1>
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) An HDD is installed, removed or replaced in the same location.
(2) An HDD failure occurs or an HDD is not activated because it is not inserted.
<4>
<5>
5
<6>
<7>
<8>

<9>
<10>
10
<11>
<12>
<13>
<14>

Recovery Procedure
Causes aand
d Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
Thee micro-program
c o p og a has
as been
bee modified
od ed to fix tthee problem.
p ob e .
DKCMAIN: 70-03-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

HDD
DKCMAIN
Factory
RAID700-2238
None
None

151 Title

Slowdown of I/O response in specific server when MP usage rate increases

<1> Phenomena

At performance measurement, the MP usage rate increased and I/O response of a


specific server was slow.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) SPM is set on the Port or WWW tab of the Server Priority Manager window.
(2) A host I/O is issued to multiple LDEVs with WWN setting.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the
h modified
difi d code.
d

Hitachi Proprietary Information

Cancel the SPM setting.


The micro-program has been modified to fix the problem.
DKCMAIN: 70-02-54-00/00 and higher
DKCMAIN: 70-05-02-00/00

111/166

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

ECN DKC710I-M135 (REV.0)

(1) Restriction of
micro-program exchange

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earlyy Notice#

None

None

Open
DKCMAIN
Customer
RAID700-2239
None
None

152 Title

CHK2 occurrence with SSBs output at read/write I/O after drive copy

<1> Phenomena

At read/write I/O immediately after drive copy of SATA-E in RAID1, CHK2 might
occur and SSB=A443, B2FF, and 3289 were output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) SATA-E drive
(2) RAID1
(3) Drive copy is performed.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
exchange
i
h
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2240
None
None

112/166

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Appendix-E
153 Title

ECN DKC710I-M135 (REV.0)

Wrongly available Remove JNL EXCTG (Force) operation

On Universal Replicator for Mainframe Journal Operation window of Storage


Navigator, when a menu was displayed by right-clicking on a journal that was not
registered to extended consistency group, Remove JNL from EXCTG (Force) could
be selected.
<2-1> Severity (High, Medium, Low) Low
<2 2> Probability (High,
<2-2>
(High Medium,
Medium
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Open and Mainframe common CTG pairs are created.
(2) A JNLG is right clicked on Universal Replicator for Mainframe Journal
Operation window of Storage Navigator and the menu is displayed.
<1> Phenomena

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
p
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed
g Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program
p g
has been modified to fix the pproblem.
DKCMAIN: 70-03-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2241
None
None

154 Titlee

Wrong SSBs output

<1> Phenomena

Phenomenon1
In 3DC cascade configuration with 3 UR/URz sites, when the following operations
were performed, SSB=3755 was output.
(a) A UR/URz pair between primary site and intermediate site was suspended.
(b) Reverse resync was performed for a UR/URz pair between intermediate site and
secondary site.
(c) The UR/URz pair between primary site and intermediate site was
resynchronized from CCI or BCM.
Phenomenon2
In 3DC cascade configuration with 3 UR/URz sites, when the following operations
were performed while a UR/URz pair between primary site and intermediate site
was in SUSPEND status and a UR/URz pair between intermediate site and
secondary
y site was in DUPLEX status,, SSB=EB94 was output.
p
(a) The UR/URz pair between intermediate site and secondary site was deleted

Hitachi Proprietary Information

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Appendix-E

ECN DKC710I-M135 (REV.0)


(a) The UR/URz pair between intermediate site and secondary site was deleted.
(b) The pair between primary site and intermediate site was resynchronized from
CCI or BCM while the pair between intermediate site and secondary site was in
DELETING status
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
Medium
Phenomenon1
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) 3DC cascade configuration with 3 UR/URz sites
(2) Reverse suspend is performed for a UR/URz pair between primary site and
intermediate site and then reverse suspend is performed for a UR/URz pair between
intermediate site and secondary site.
(3) A UR/URz pair is added between primary site and intermediate site, suspend is
performed for the UR/URz pair, and then reverse resync is performed for the
UR/URz pair between intermediate site and secondary site.
(4) From CCI or BCM, resync is performed for the UR/URz pair added between
primary site and intermediate site in (3).

<4> Recovery Procedure


<5> Causes and Updates

Phenomenon2
The problem occurs when all the following conditions are met.
(1) 3DC cascade configuration with 3 UR/URz sites
(2) A UR/URz pair between primary site and intermediate site is in SUSPEND
status.
(3) From CCI or BCM, resync is performed for the UR/URz pair between primary
site and intermediate site while a UR/URz pair between intermediate site and
secondary site is in Deleting status
None
The micro-program has been modified to output SSBs as follows.
SSB=E897 is output when the following operations are performed.
(1) Reverse resync for a pair between primary site and intermediate site, and a pair
between intermediate site and secondary site
(2) Resync from CCI or BCM for an added par between primary site and secondary
site

<6> Affected Products/Version


<7> Fixed
Fi ed Product/Version
Prod ct/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem
P bl ID

Hitachi Proprietary Information

SSB=E869 is output when the following operation is performed.


(1) Resync from CCI or BCM for a pair between primary site and intermediate site
DKCMAIN: 70-03-40-00/00 and higher
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

None

RCU

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700
RAID700-2242
2242

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Appendix-E

ECN DKC710I-M135 (REV.0)

<13> ESC/CTSC LOG#


<14> Early Notice#

None
None

155 Title

Host I/O time-out with SSBs output due to JNL full

<1> Phenomena

In TC-UR/TCz-URz 3DC multi-target delta configuration when a host I/O was


issued to primary site and then a UR/URz pair between primary site and secondary
site was suspended, the JNL became full and the job turned to time-out.
(SSB=481E, EE91, BBAC)
<2-1> Severity (High, Medium, Low) Medium
<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Micro-program version is as follows.
Open: 70
70-03-31-00/00
03 31 00/00 and higher
Mainframe: 70-04-01-00/00 and higher
(2) A JNL with UR/URz 3DC enabled
(3) TC-UR/TCz-URz 3DC multi-target delta configuration
(4) A UR/URz pair between primary site and secondary site is suspended.
(5) A host I/O is issued.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro
program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
C t
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Resynchronize the suspended UR/URz pair.


The micro-program
micro program has been modified to fix the problem.
problem
DKCMAIN for Open: 70-03-31-00/00 and higher
DKCMAIN for Mainframe: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal
U
i
l Replicator,
R li t Universal
U i
l Replicator
R li t for
f Mainframe
M i f
DKCMAIN
Factory
RAID700-2243
None
None

156 Title

SSBs output when HDD is blocked while DKA is blocked

<1> Phenomena

When an HDD was blocked while DKA was blocked, SSB=3250, 3251, and 34E3
were output.

<2-1> Severity (High, Medium, Low) Low


<2-2>
22 P
Probability
b bilit (High,
(Hi h Medium,
M di
M
Medium
di

Hitachi Proprietary Information

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Appendix-E

ECN DKC710I-M135 (REV.0)

<3> Conditions of Occurrence

The problem occurs when all the following conditions are met.
(1) DKA is blocked.
(2) Before the DKA blockage is recovered, an HDD is blocked.

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

Replace the blocked part.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

(2) Which one has this


problem,, MCU or RCU or
p
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

<9>
<10>
<11>
<12>
<13>
<14>

None

None

Open
DKCMAIN
Factory
RAID700 2244
RAID700-2244
None
None

157 Title

HDD or port blockage with SSBs output at DKU installation

1 Phenomena
<1>

Phenomenon1
When DKU and HDD were installed, if an HDD failure occurred in the installation
target, all HDDs of the installation target might be blocked and SSB=A042 was
output.

Phenomenon2
When DKU was installed, if a jumper setting of installation target SSW was wrong,
an existing HDD port in a DKA port connected to the target SSW was blocked and
SSB=A042 and 1CCC were output.
<2-1> Severity (High, Medium, Low) Medium
<2-2> Probability (High, Medium,
Low
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
Phenomenon1
(1) DKU and PDEV are installed.
(2) There is an HDD failure in (1). (A HDD failure without link-up)
Phenomenon2
(1) DKU is installed.
(2) The setting of jumper of installation target SSW is wrong.
<4> Recovery Procedure

Hitachi Proprietary Information

Phenomenon1: Remove the installed PDEV and then install it again.


Phenomenon2: Replace an SSW that is just before the SSW whose jumper setting is
wrong.

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Appendix-E
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
g y
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

158 Title

ECN DKC710I-M135 (REV.0)


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open
p or Mainframe
DKCMAIN
Customer
RAID700-2245
None
None

Failed to detect error during OSS installation

When an error occurred during installation of Tomcat with Setup Installer, as the
Setup Installer did not detect the error, the processing was continued and SVP was
rebooted.
After the SVP reboot, log-in from remote desktops was disabled. (The log-in
window was not displayed.)
2 1 Severity (High, Medium, Low) Low
<2-1>
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when an error occurs during OSS (Tomcat or Flash) installation
with Setup Installer.
<1> Phenomena

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Aff t d P
Affected
Products/Version
d t /V i
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11> Sit
Site

Hitachi Proprietary Information

Remove the OSS and then execute the setup again.


The micro-program has been modified to fix the problem.
SVP All
SVP:
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
F
Factory
t

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Appendix-E
<12> Problem ID
<13> ESC/CTSC LOG#
<14> Early Notice#

ECN DKC710I-M135 (REV.0)


RAID700-2246
None
None

159 Title

No action is provided in SVP message output during OSS installation

<1> Phenomena

When an error occurred (SVP message SUP3675E) during installation of Tomcat


with Setup Installer, the Setup Installer processing was stopped but the Tomcat
installation window remained displayed.
No action such as stopping the installation was provided in the SVP message and
the user did not know what to do.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability
obab ty (High,
( g , Medium,
ed u ,
Low
ow
<3> Conditions of Occurrence
The problem occurs when an error occurs during OSS installation with Setup
Installer.
<4> Recovery Procedure
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
TC.
ffor TC
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

160 Title
<1> Phenomena

Terminate the OSS installation, remove the OSS, and then execute the setup again.
The micro-program has been modified to fix the problem.
An action that should be taken when an error occurs during OSS installation is
added
dd d iin SVP message SUP3675E as ffollows.
ll
Failed to set up the %s. Cancel the %s setup if it is still running. (%s=name of OSS
being processed)
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2247
None
None

Setup Installer wrongly continues even when an error occurs during Perl
installation
When an error occurred during Perl installation with Setup Installer, SVP message
SUP3675E was output but the setup was not stopped and the processing continued
and moved on to Tomcat installation.

<2-1>
21 S
Severity
i (Hi
(High,
h M
Medium,
di
L
Low)) Low
L

Hitachi Proprietary Information

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Appendix-E
<2-2> Probability (High, Medium,
<3> Conditions of Occurrence

<4> Recovery Procedure


<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
((2)) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


Low
The problem occurs when an error occurs during Perl installation with Setup
Installer.
Terminate the Tomcat installation (so that the setup itself is stopped), remove the
OSS and then execute the setup again.
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2248
None
None

161 Title

Wrong tier level setting in output pool frequency distribution information

<1> Phenomena

When pool frequency distribution information for the specified tier level was
obtained from RAID Manager Lib, the tier level to be set in the output information
was 0.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
The problem occurs when one of the following conditions are met.
<3> Conditions of Occurrence
(1) F
t ib ti iinformation
f
ti cannott bbe obtained
bt i d ddue tto a certain
t i
Frequency di
distribution
monitoring status (the monitoring information is being fixed or invalid), or pool
blockage.
(2) The specified tier level is 6 or higher.
<4> Recovery Procedure
None
<5> Causes and Updates
The micro-program has been modified to fix the problem.
<6> Affected Products/Version
DKCMAIN: 70-04-01-00/00 and higher
<7>
7 Fixed Product/Version
DKCMAIN: 70-05-02-00/00
70 05 02 00/00
<8> Special direction to applying
the modified code.
(1) Restriction of
None
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
B h MCU and
Both
d RCU ?

Hitachi Proprietary Information

None

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

162 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)


None

CCI
DKCMAIN
Factory
RAID700-2249
None
None

Inconsistency of Storage Navigator message between displayed in GUI and


described in manual (8505-56501 )
When Partition Definition tab was opened while a file in SVP was corrupted,
Storage Navigator message 8505
8505-56501
56501 was output, but the message was different
from that described in the Storage Navigator Messages.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when Partition Definition tab is opened while a file in SVP is
corrupted.
<4> Recovery Procedure
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8>
8 Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
13
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) R
Recommendation
d ti off
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

163 Title
<1> Phenomena

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
Storage Navigator message 8505-56500 is modified to be the same as described in
the Storage Navigator Messages.
SVP: 70-02-03/00 and higher
SVP: 70-05-02/00

None

None

N
None

Storage Navigator
SVP
Factory
RAID700-2250
None
None

Inconsistency of Storage Navigator message between displayed in GUI and


described in manual (6805-8659)
When an option of Compatible XRC was set without having Mainframe PCB in
system, Storage Navigator message 6805-8659 was output but the message was
diff
different
ffrom what
h ddescribed
ib d iin the
h S
Storage Navigator
i
Messages.

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Appendix-E

ECN DKC710I-M135 (REV.0)


g

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when an option of Compatible XRC is set without having
Mainframe PCB in system.

<4> Recovery Procedure


<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special
direction to applying
p
pp y g
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
Storage Navigator message 6805-8659 is modified to be the same as described in
the Storage Navigator Messages.
SVP: All
SVP: 70-05-02/00

None

None

None

Storage Navigator
SVP
Factory
RAID700-2251
None
None

164 Title

Wrong SENSE information reported to host

<1> Phenomena

When a command was rejected (SSB=5040) while a reset notice was pending,
wrong SENSE information (SSB=5001) might be reported to a host.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) Mainframe
(2) One of the following operations is performed.
(a) Host system reset
(b) Host channel path online operation
(c) Host cable connection and disconnection
<4>
<5>
<6>
<7>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

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Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

None

None

None

Mainframe
DKCMAIN
Factory
RAID700-2252
None
None

165 Title

No HDD blockage with SSBs and SIM output when HDD failure occurs

<1> Phenomena

When an HDD failure occurred after a recovery from DKU power outage, the HDD
was not blocked
blocked.
In this case, SSB=1C00, A46A, 9F01 were frequently output and SIM=EF4XYY
was output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
(1) SAS port failure blockage (SIM
(SIM=CF12XX)
CF12XX) and DKU power outage
(SIM=AC50XX) occur.
(2) Only the DKU power outage is recovered (AC51XX).
(3) An HDD failure occurs.
<4> Recovery Procedure
<5>
<6>
<7>
<8>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11> Site
Sit

Hitachi Proprietary Information

Recover the blocked SAS port by replacing SSW or DKA.


Recover the PIN slot in accordance with the maintenance manual.
The micro-program has been modified to fix the problem.
DKCMAIN: 70
70-02-03-00/00
02 03 00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

HDD
DKCMAIN
F t
Factory

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Appendix-E
<12> Problem ID
<13> ESC/CTSC LOG#
<14> Early Notice#

ECN DKC710I-M135 (REV.0)


RAID700-2253
None
None

166 Title

SSBs output when drive copy or copy back is performed

<1> Phenomena

when drive copy or copy back was performed for a drive in an ECC group
containing DP/DPz or DT/DTz pool VOLs, SSB=9CDE, 9B72, and 9F02 might be
output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
((1)) An ECC ggroup
p containing
g DP/DPz or DT/DTz ppool VOLs
(2) Drive copy or copy back is performed for a drive of the ECC group.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version

<7> Fixed Product/Version


<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
DKCMAIN for Open: All
DKCMAIN for Mainframe: 70-02-54-00/00 and higher (DPz), 70-03-01-00/00 and
higher (DTz)
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

None

None

None

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,


Dynamic Tiering for Mainframe
DKCMAIN
Factory
RAID700-2254
None
None

167 Title

Frequent SSB=CDE4 output and the received SSB data discarded in SVP

<1> Phenomena

In CCI consistency group configuration with multiple JNLs in combination with UR


and URz, when an I/O was issued to an S-VOL after suspend was performed with
write option enabled, SSB=CDE4 was output so frequently that the received data
regarding SSB=CDE4 output was discarded in SVP and SSB=3341 was output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions
C diti
off Occurrence
O
Th problem
The
bl occurs when
h all
ll the
th following
f ll i conditions
diti
are met.
t

Hitachi Proprietary Information

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Appendix-E

ECN DKC710I-M135 (REV.0)


(1) CCI consistency group configuration with multiple JNLs
(2) Both UR and URz are used in the configuration.
(3) Suspend is performed while S-VOL write option is enabled.
(4) After the suspend operation, a host I/O is issued to the S-VOL.

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

Exchange the micro-program with the modified version.


The micro-program has been modified to fix the problem.
DKCMAIN: 70
70-03-31-00/00
03 31 00/00 and higher
DKCMAIN: 70-05-02-00/00

((2)) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2255
None
None

168 Title

Guard logic to disable background copy does not work in some MPs

<1> Phenomena

A guard logic, which works when background copy of FlashCopy pairs is in


operation while MP usage rate is 80% or higher, might not work in some MPBs.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Backgro
Background
nd copy
cop is performed in multiple
m ltiple FlashCopy
FlashCop pairs.
pairs
(2) MP usage rate is 80% or higher.
<4>
<5>
<6>
<7>
<8>
8

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) R
Recommendation
d ti off

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-02-70-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

N
None

124/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

installing the modified code


for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

FlashCopy version2, FlashCopy SE


DKCMAIN
Factory
RAID700-2256
None
None

169 Title

Failure of At-Time Split with SSB and CCI message output

<1> Phenomena

At-Time Split failed with time-out error and SSB=222A and CCI message
EX_EWSTOT were output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) An I/O is issued to SI/SIz P-VOL.
(2) There are 300 or more SI/SIz pairs in a target CTG. (in the case of LUSE, the
number of pairs is counted as the number of combined LDEVs.)
At-Time
Split
(3) At
Ti S
lit iis iissued.
d
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
tthee modified
od ed code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

ShadowImage, ShadowImage for Mainframe


DKCMAIN
Factory
RAID700-2257
None
None

170 Title

Spelling error on Select Monitoring Item dialog

<1> Phenomena

"Selected Item" on Select Monitoring Item dialog was spelled as "Slected Items".

<2 1> Severity


<2-1>
Se erit (High,
(High Medium,
Medi m Low)
Lo ) Low
Lo

Hitachi Proprietary Information

125/166

Apx-eo.xls-Change of Contents

Appendix-E
<2-2> Probability (High, Medium,
<3> Conditions of Occurrence

<4> Recovery Procedure


<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
p g
exchange
g

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


High
The problem occurs when SVP monitor is activated and Select Monitoring Item
dialog is opened.

None
The micro-program has been modified to fix the problem.
The spelling error is corrected.
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2258
None
None

171 Title

SSBs output during maintenance operations

<1> Phenomena

When the following maintenance operations were performed in that order while an
I/O was processed, SSB=137E and 137F indicating a counter error were output.
(1) Cache PCB removal
(2) MPB removal
(3) Cache PCB installation
(4) MPB iinstallation
ll i

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when the following maintenance operations are performed
in that order.
(1) Cache PCB removal
(2) MPB removal
(3) Installation of the removed cache PCB
(4) Installation of the removed MPB
<4>
<5>
<6>
<7>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version

Hitachi Proprietary Information

Replace the removed and then installed cache PCB.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

126/166

Apx-eo.xls-Change of Contents

Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

172 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)

None

None

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2259
None
None

Time-out occurrence with SSBs output for several minutes after Quick
Format
After Quick Format, time-out (SSB=14DC, 14FF, 501F, and 509F) might occur for
minutes
several minutes.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Quick Format had been performed.
(2) Quick Format is performed again.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2260
None
None

127/166

Apx-eo.xls-Change of Contents

Appendix-E

173 Title

ECN DKC710I-M135 (REV.0)

SSB=5044/5622 output when a failure other than MP blockage occurs

<1> Phenomena

During Mainframe host I/O processing, when a failure other than MP blockage
(CHK1B or CHK3) occurred while DEVICE END (DSB=04) was pending after
DKC returned DEVICE BUSY (DSB=10) to a Mainframe host, SSB=5044 and
5622 might be output.
<2 1> Severity (High,
<2-1>
(High Medium,
Medium Low) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) A Mainframe host I/O is processed.
(2) DEVICE END (DSB=04) was pending after DEVICE BUSY (DSB=10) is
returned to Mainframe host.
(3) A failure other than MP blockage (CHK1B or CHK3) occurs.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Mainframe
DKCMAIN
Factory
RAID700-2261
None
None

174 Title

LA error and failed slot creation due to wrong CM status reference

<1> Phenomena

When a CM failure occurred, due to wrong CM status reference in read processing


from a host, an LA error (SSB=3287) occurred and a failed slot was created.
The failed slot was recovered by fall-back recovery processing.

<2-1>
2 1 Severity (High, Medium, Low) Medium
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Open host connection
(2) A CM failure occurs.
<4> Recovery Procedure
<5> Causes and Updates
<6> Affected Products/Version
Prod cts/Version

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All

128/166

Apx-eo.xls-Change of Contents

Appendix-E
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
problem
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


DKCMAIN: 70-05-02-00/00

None

None

None

Open
DKCMAIN
Factoryy
RAID700-2262
None
None

175 Title

Failure of pair status update on Detailed Information dialog

<1> Phenomena

Phenomenon1
After performing the following operations, pair status was not updated.
(1) Detailed Information dialog was displayed and a paired volume was confirmed.
(2) A pair with the paired volume displayed on Detailed Information dialog was
deleted.
(3) Refresh button on the dialog was clicked.

Phenomenon2
After performing the following operations, pair status was not updated.
(1) Detailed Information dialog was displayed and a volume that is not paired was
confirmed.
(2) A pair is created using the volume displayed on Detailed Information dialog.
(3) Refresh button on the dialog was clicked
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
Phenomenon1
The problem occurs when all the following conditions are met.
(1) While Detailed Information dialog is opened for a volume, the pair status of the
volume is updated.
(2) Refresh button is clicked.

<4> Recovery Procedure


<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed
Fi d P
Product/Version
d t/V i

Hitachi Proprietary Information

Phenomenon2
(1) While Detailed Information dialog is opened for a volume, the pair status of the
volume is updated with different mirror ID. (If the pair status is Simplex, mirror ID
is 0)
(2) Refresh button is clicked
Close Detailed Information dialog so that Pair Operation window appears, click
Refresh button on Pair Operation window, and then open Detailed Information
The micro-program has been modified to fix the problem.
SVP: All
SVP 70
SVP:
70-05-02/00
05 02/00

129/166

Apx-eo.xls-Change of Contents

Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

None

None

None

Universal Replicator, Universal Replicator for Mainframe


SVP
Factory
RAID700-2263
None
None

176 Title

SSB=6851 output and I/O processing abend due to DKA failure

<1> Phenomena

When a DKA failure occurred, SSB=6851 was output and the I/O processing ended
abnormally.
abnormally

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) An I/O is received from a Mainframe host.
(2) A DKA or CHT failure occurs.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
i
exchange
h
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Hitachi Proprietary Information

Retry the host I/O.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Mainframe
DKCMAIN
Factory
RAID700-2264
None
None

130/166

Apx-eo.xls-Change of Contents

Appendix-E
177 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)

SSB=481E and 48B2 output during I/O to VOL shared by FCv2, URz and
TCz
During I/O processing to a VOL shared by FCv2, URz, and TCz, SSB=481E and
48B3 were output.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability (High,
(High Medium,
Medium
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) An I/O is received from a Mainframe host.
(2) TCz-URz multi-target configuration
(3) FCv2 pair creation using TCz/URz P-VOL is performed from the host.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
p
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed
g Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program
p g
has been modified to fix the pproblem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal Replicator for Mainframe, TrueCopy for Mainframe, FlashCopy version2


DKCMAIN
Factory
RAID700-2265
None
None

178 Title

Display failure of LDEV Properties for DP/DPz VOL associated with


bl k d pooll
blocked

<1> Phenomena

LDEV Properties window of Storage Navigator could not be displayed.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem occurs when trying to display LDEV Properties window for a DP/DPz
<3> Conditions of Occurrence
VOL associated with a blocked pool.

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
th modified
the
difi d code.
d

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
SVP: 70-02-53/00 and higher
SVP: 70-05-02/00

131/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

ECN DKC710I-M135 (REV.0)

(1) Restriction of
micro-program exchange

None

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earlyy Notice#

None

None

Dynamic Provisioning, Dynamic Provisioning for Mainframe


SVP
Factory
RAID700-2266
None
None

179 Title

SAS wrongly displayed in Port column in SVP SSB log

<1> Phenomena

Port column in Content-SSB of an SVP SSB log wrongly showed SAS (DKA-1AU:
SAS-1AU-A1).

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Mainframe system.
(2) An SSB Log is output.
<4>
<5>
<6>
<7>
<8>

<9>
9
<10>
<11>
<12>
<13>
<14>

Recoveryy Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

180 Title

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Mainframe
DKCMAIN
Factory
RAID700-2267
None
None

Increase in MP usage rate and SSBs output by power cycle of UR/URz MCU
132/166

Apx-eo.xls-Change of Contents

Appendix-E
180 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)

Increase in MP usage rate and SSBs output by power cycle of UR/URz MCU
When a power cycle was performed on MCU side while a UR/URz pair existed, MP
usage rate rose and SSB=8062, 1C42, AEF0 and A4C5 were output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
met
(1) UR/URz MCU
(2) PS ON is performed.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2268
None
None

181 Title

Unintentional SVP reboot

<1> Phenomena

SVP was unintentionally rebooted in some cases.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when configuration information in SVP is updated for a
configuration change such as LDEV creation.

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
i
exchange
h

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
SVP: 70-04-01/00 and higher
SVP: 70-05-02/00

None

133/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


None

None

Open or Mainframe
SVP
Factory
RAID700-2269
None
None

182 Title

Invalid values for Estimated Configurable on Pools window

<1> Phenomena

Values for Estimated Configurable of Pool Capacity and V-VOL Capacity on Pools
window (the top window) opened by clicking [Pool] on Storage Navigator were
invalid.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability (High,
(High Medium,
Medium
High
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) A SM group [DP/DT Extension] is used.
(2) The total capacity of DP/DPz VOLs and pools exceeds 1.1 PB.
(3) One of the following operations is performed.
- DP/DPz VOL deletion
- Pool deletion
- Pool shrink
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

Changed Part
Site
Problem ID
ESC/CTSC LOG#
E l Notice#
Early
N ti #

Hitachi Proprietary Information

Exchange the micro-program with the modified version.


The micro-program has been modified to fix the problem.
DKCMAIN: 70-03-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,


Dynamic Tiering for Mainframe
DKCMAIN
Factory
RAID700-2270
None
N
None

134/166

Apx-eo.xls-Change of Contents

Appendix-E

ECN DKC710I-M135 (REV.0)

183 Title

SIM display and report failure

<1> Phenomena

Phenomenon1
When the following SIMs were referred on SVP Information window or Storage
Navigator Alert window, the content of Error Detail was different from the actual
fail re
failure.
SIM = 21A6, 21A7, 21A9, 21BX, 21CX, 21D0, 21D2, 43BX, 43CX, 455X, 465X,
47DX, 47E5, 4A10, 4A20, 4A30, 4A40, 501X, 502X, 601X, 602X, 640X, AC90,
CF6X, CF7X, D00X, D01X, D02X, D06X, D30X, D40X, D41X, D42X, D43X,
D44X, D45X, D46X, D48X, D4DX, D4EX, D4FX, D56X, DB3X, DB4X, DB5X,
DFAX, DFBX, EF0X, EF1X, EF5X, EFD0, FF5X, FFE20X, FFE700, FFEA, and
FFEE
Phenomenon2
Action code of SIM =601XXX was not displayed correctly.
Phenomenon3
SIM =FFE700, CF6XXX, and CF7XXX were not reported to host/SNMP Trap.

<2-1> Severity (High, Medium, Low) Low


<2 2> Probability (High,
<2-2>
(High Medium,
Medium
Low
<3> Conditions of Occurrence
The problem occurs when a failure that leads to output of the above listed SIMs
occurs.
<4> Recovery Procedure
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
(1) Contents of Error Detail for SIMs when referred on SVP Information window or
Storage Navigator Alert window are modified to suit actual failures.
(2) Action code of SIM=601XXX is corrected.
(3) SIM =FFE700, CF6XXX, and CF7XXX are included in the host/SNMP Trap
report
(4) SIM =4A3000 is not included in the host/SNMP Trap report
SVP: All
SVP: 70-05-02/00

None

None

None

Open or Mainframe
SVP
Factory
RAID700-2271
None

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Appendix-E

ECN DKC710I-M135 (REV.0)

<14> Early Notice#

None

184 Title

Incorrect information in CSV file

When the Printout Tool used to output configuration information in a CSV file was
executed, the information was not displayed correctly as follows.
(1) IInconsistency
it
between
b t
"Basic/Option"
"B i /O ti " andd "CHA L
Location"
ti " that
th t were an output
t t
item of [PkInfo.csv].
-> Location was supposed to be Option4 but was displayed as Option5, and the
Location of Option4 and Option5 was not correct.
(2) Incorrect display of "Basic/Option" that was an output item of [PkInfo.csv]
-> It was supposed to be Basic, Option, Option2, Option5, but was
displayed as Option8, Option9, , Option13.
(3) IIncorrectt display
di l off "Basic/Option"
"B i /O ti " that
th t was an output
t t item
it off [DkaInfo.csv]
[Dk I f
]
-> It was supposed to be Basic and Option, but was displayed as Option2 and
O
ti 3
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when a CSV file is output by executing the Printout Tool.
<1> Phenomena

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro
program exchange

None
The micro-program has been modified to correctly display the information.
SVP: All
SVP: 70-05-02/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

None

Open or Mainframe
SVP
Customer
RAID700-2272
R600-31895
None

185 Title

No update on TrueCopy History window

<1> Phenomena

On the TrueCopy History window of Storage Navigator, the view of the operation
history could not be updated.

<2-1> Severity (High, Medium, Low) Medium


<2-2>
<2
2> Probability
Probabilit (High,
(High Medium,
Medi m
Lo
Low

Hitachi Proprietary Information

136/166

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Appendix-E

ECN DKC710I-M135 (REV.0)

<3> Conditions of Occurrence

The problem occurs when deleting an internal temporary file fails due to a
malfunction in Windows file system and so on.

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70
70-05-02/00
05 02/00

(2) Which one has this


problem,, MCU or RCU or
p
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Both

<9>
<10>
<11>
<12>
<13>
<14>

None

None

TrueCopy, TrueCopy for Mainframe


SVP
Customer
RAID700 2273
RAID700-2273
None
None

186 Title

SSB=9863 output during non-volatile PS ON

<1> Phenomena

g be output.
p
Duringg non-volatile PS ON,, SSB=9863 might

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when non-volatile PS ON is performed.

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro
program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
C t

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-02-71-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

O
Open
or M
Mainframe
i f

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Appendix-E
<10>
<11>
<12>
<13>
<14>

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


DKCMAIN
Factory
RAID700-2274
None
None

187 Title

SSB=1000 output during I/O to Snapshot pair

<1> Phenomena

During I/O processing to a Snapshot pair, SSB=1000 was output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
y occur when all the following
g conditions are met.
<3> Conditions of Occurrence
The pproblem may
(1) An I/O to a Snapshot pair is being processed.
(2) In an MP where the I/O is processed, CHK1B or CHK3 occurs.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Copy-on-Write Snapshot
DKCMAIN
Factory
RAID700-2275
None
None

188 Title

Lack of "FDM_Result.rst" and "FDM_Spread.trc" in dump information

<1> Phenomena

When dump information was collected by Auto Dump, "FDM_Result.rst" and


"FDM
Spread.trc" which were necessary files to analyze the FICON DM
FDM_Spread.trc
spreadsheet execution tool were not included in the information.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when dump information is collected by Auto Dump of SVP
after the FICON DM spreadsheet execution tool is executed.

Hitachi Proprietary Information

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Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

189 Title

ECN DKC710I-M135 (REV.0)


None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

None

None

None

Mainframe
SVP
Factory
RAID700-2276
None
None

Wrong collection date of LDEV and port performance value

<1> Phenomena

The date of LDEV and port performance value collection by SMI-S was shown in
1970's.
(In JAVA-API Robj_interface_LDEVStatisticInfo and
Robj interface PortStatisticInfo, the information of collection date in 1970's was
<2-1> Severityy (High,
( g , Medium,, Low)) Low
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when data is obtained while the switch of Performance Monitor
is set to Enable.

<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11> Site
Sit

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

None

None

None

Performance Monitor
SVP
F t
Factory

139/166

Apx-eo.xls-Change of Contents

Appendix-E
<12> Problem ID
<13> ESC/CTSC LOG#
<14> Early Notice#

ECN DKC710I-M135 (REV.0)


RAID700-2277
None
None

190 Title

Plummet of LDEV or port performance value

<1> Phenomena

When an LDEV or port performance value was output by SMI-S,


SMI S even though it
was an integrated value, it suddenly dropped.
(The data of value reported as an integrated value in JAVA-API
Robj_interface_LDEVStatisticInfo and Robj_interface_PortStatisticInfo suddenly
dropped without wrapping round.)

<2-1> Severity (High, Medium, Low) Low


<2-2> Probabilityy ((High,
g , Medium,,
Medium
<3> Conditions of Occurrence
The problem occurs when the performance value exceeds the value of 2 raised to
the 22nd power.
The value is reached when I/Os are transferred for 60 minutes at a speed of 1MB/s.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70
70-05-02/00
05 02/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

None

Performance Monitor
SVP
Factory
RAID700 2278
RAID700-2278
None
None

191 Title

SSB=6855 output and I/O processing abend due to ESW failure

1 Phenomena
<1>

When an ESW failure occurred during I/O processing, SSB


SSB=6855
6855 was output and
the processing ended abnormally.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) An I/O is received from a Mainframe host.
(2) A
An ESW ffailure
il
occurs.

Hitachi Proprietary Information

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Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installingg the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

( )

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Mainframe
DKCMAIN
Factory
RAID700-2279
None
None

192 Title

Failure of data deletion by I/O to delete data set

<1> Phenomena

When an I/O to delete a data set was issued to a VOL that was used as FCv2 target
VOL and a URz primary VOL by FC to PPRC combination, the data set was
deleted but the data was not.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) An I/O is received from a Mainframe host.
(2) TCz, URz, SIz, FCv2, or FDM is used.
(3) Before and after initial copy, format write is executed from record 1 to the same
slot.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
f TC.
for
TC

Hitachi Proprietary Information

Replace the cache PCB and then retry the operation.


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

141/166

Apx-eo.xls-Change of Contents

Appendix-E
<9>
<10>
<11>
<12>
<13>
<14>

Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


Mainframe
DKCMAIN
Factory
RAID700-2280
None
None

193 Title

Inadequate SSB=2E00 and 000E output at logical contradiction

<1> Phenomena

At a virtual VOL creation from CCI by the raidcom add ldev command with -pool
option specified, if tier relocation prevention information (internal information)
was invalid (logical contradiction), SSB=2E00 and 000E were output.

<2-1> Severityy (High,


( g , Medium,, Low)) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when the raidcom add ldev command with -pool option
specified is executed.

<4> Recovery Procedure


<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

194 Title

None
The micro-program has been modified to output SSB=2EE8 and FEEC instead of
2E00 and 000E in the case above described in Phenomena.
Phenomena
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
Factory
RAID700-2281
None
None

Inadequate message of SSB=2E00 and 6001

<1> Phenomena

SSB=2E00 and 6001 output in the following cases were not adequate.
(1) The pool type of internal information was invalid (other than 1 to 4) when a pool
VOL was added from CCI by the raidcom add dp_pool command.
(2) A command for DP (raidcom modify pool) was executed for a Snapshot pool
from CCI.
<2-1> Severity (High, Medium, Low) Low
<2 2> Probability
<2-2>
P b bilit (High,
(Hi h Medium,
M di
Hi h
High

Hitachi Proprietary Information

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Appendix-E
<3> Conditions of Occurrence

<4> Recovery Procedure


<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
o ce#
Earlyy Notice#

195 Title

ECN DKC710I-M135 (REV.0)


The problem occurs when the following condition is met in each case.
(1) Logical contradiction occurs when the raidcom add dp_pool command is
executed.
(2) The raidcom modify pool command that should be executed for a DP pool is
executed for a Snapshot pool.
None
The micro-program has been modified to fix the problem.
The message of SSB=2E00 and 6001 are modified as follows.
Before modification: Pool is for Snapshot.
After modification: The kind of pool is invalid.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
Factory
RAID700-2282
None
None
o e

Inadequate SSBs output at logical contradiction

<1> Phenomena

At LDEV information attribute change from CCI by the raidcom modify ldev
command with -status option specified, if tier relocation prevention information
(internal information) was invalid (logical contradiction), SSB=2E00 and 000E
t t
were output.
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when a logical contradiction occurs when the raidcom modify
ldev command with -status option specified is executed.

4 Recovery Procedure
<4>
<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
i
exchange
h

Hitachi Proprietary Information

None
The micro-program has been modified to output SSB=2EE8 and FEEC instead of
2E00 and 000E in the case above described in Phenomena.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

143/166

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

196 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)


None

None

CCI
DKCMAIN
Factory
RAID700-2283
None
None

Response degradation due to periodical wrong MP occupation by tier


relocation
Tier relocation for a DP/DPz pool with tier function enabled wrongly occupied MP
for up to 160 msec. It periodically occurred and response of other processing
executed in the MP core degraded.

<2-1> Severity (High, Medium, Low) Low


<2-2>
<2
2> Probability (High,
(High Medium,
Medium
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) A DP/DPz pool with tier relocation function enabled.
(2) The Execution mode is Auto, or is Manual and tier relocation start is requested
from Storage Navigator or CCI.
<4> Recovery Procedure
<5> Causes and Updates
p
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
9
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

197 Title

Hitachi Proprietary Information

None
The micro-program
p g
has been modified to fix the pproblem.
DKCMAIN for Open: All
DKCMAIN for Mainframe: 70-03-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

Dynamic Tiering, Dynamic Tiering for Mainframe


DKCMAIN
Factory
RAID700-2284
None
None

Invalid pair status of UR/URz pair for delta resync when deleted
144/166

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Appendix-E
197 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)

Invalid pair status of UR/URz pair for delta resync when deleted
After a failure occurred in L site in UR-TC or URz-TCz 3DC multi-target delta
configuration, if a UR/URz pair for delta resync was deleted, the pair might remain
in Deleting status.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
met
(1) Open: L site in UR-TC 3DC multi-target delta configuration, L (R) site in 3DC
multi-target delta configuration with 3 UR sites, or P or R site in 3DC cascade delta
configuration with 3 UR sites.
Mainframe: L site in URz-TCz 3DC multi-target delta configuration
(2) In any of the above sites, a failure occurs due to one of the following reasons.
- Blockage of an LDEV constituting a JNL VOL
- CM failure
(3) For the UR/URz pair for delta resync in HLDE status due to the above failure,
pair deletion is performed.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

198 Title
<1> Phenomena

Forcibly delete the UR/URz pair for delta resync in Deleting status, and create it
The micro-program has been modified to fix the problem.
DKCMAIN: 70-03-32-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2285
None
None

Wrong output of SSB=EC26, EC01, EC11, EC18, CDF0 and EDDF at pair
deletion for UR/URz pair for delta resync
In UR-TC/URz-TCz 3DC multi-target delta configuration, if a UR/URz pair for
delta resync was deleted, SSB
SSB=EC26,
EC26, EC01, EC11, EC18, CDF0 and EDDF which
indicated failure suspend of the pair were wrongly output.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Medium
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) Open or Mainframe
(2) L site in UR-TC/URz-TCz 3DC multi-target delta configuration
(3) A hhostt I/O is
i issued.
i
d

Hitachi Proprietary Information

145/166

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Appendix-E

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
code
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3)
( ) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

199 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)


( )
(4) Pair deletion is performed for a UR pair for delta resync.
None
The micro-program has been modified to fix the problem.
DKCMAIN: 70-03-32-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

MCU

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2286
None
None

Inadequate message appears when raidcom modify pool command ends with
error
When the raidcom modify pool command to change monitoring mode for a DT/DTz
pool was executed from CCI, if SSB=2E30 and 600D were output and the command
ended with error, a CCI message that was supposed to be "Pool
Pool is not for tiering
function" but "Pool is for Dynamic Tiering" appeared.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when the raidcom modify pool command to change monitoring
mode of a DT/DTz pool is executed while specifying a DP/DPz pool.

<4> Recovery Procedure


<5> Causes and Updates
<6> Affected Products/Version
<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
i t lli the
installing
th modified
difi d code
d

Hitachi Proprietary Information

None
The micro-program has been modified to output a message saying that "Pool is not
for tiering function".
DKCMAIN: 70-03-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

146/166

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Appendix-E
<9>
<10>
<11>
<12>
<13>
<14>

for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


CCI
DKCMAIN
Factory
RAID700-2287
None
None

200 Title

SSB=50EA, 5839, or 5ACF output at Cache Residency setting

<1> Phenomena

At Cache Residency setting, SSB=50EA, 5839, or 5ACF was output.

<2-1> Severityy (High,


( g , Medium,, Low)) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Cache Residency setting is made.
(2) There are many cache areas of Cache Residency.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

( ) Which one has this


(2)
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

201 Title
<1> Phenomena

Hitachi Proprietary Information

None

None

Cache Residency Manager


DKCMAIN
Factory
RAID700-2288
None
None

Failure of resync operation with SSB=373D in 3DC multi-target


configuration supporting delta resync
In 3DC multi-target configuration supporting delta resync (*), after a TC/TCz pair
was suspended and a UR/URz pair was suspended upon completion of takeover of
the UR/URz pair to switch operations to R site, when a resync operation was
performed for the suspended UR/URz pair to return operations to P site, the resync
operation failed and SSB=373D was output with the following message.
- Storage Navigator message 6505-68917 if the operation was from Storage
Navigator
- CCI/BCM message 373D if the operation was from CCI or BCM.

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Appendix-E

ECN DKC710I-M135 (REV.0)


g
p
The resync operation was enabled with micro-program versions earlier than V02 but
it failed when the micro-program was exchanged to versions V04 and higher.
(Storage Navigator message 6505 68917, SSB=373D, CCI message 373D)

*: 3DC multi-target configuration supporting delta resync: A TC/TCz pair between


primary site and local site, a UR/URz pair between primary site and remote site, and
a delta UR/URz pair between local site and remote site
<2 1> Severity (High,
<2-1>
(High Medium,
Medium Low) Medium
<2-2> Probability (High, Medium,
High
The problem occurs when all the following conditions are met.
<3> Conditions of Occurrence
(1) Micro-program version in primary site and remote site is the one that supports
multi-target/cascade configuration with 3 UR/URz sites.
(2) Open or Mainframe
(3) 3DC multi-target configuration that supports delta resync
(4) Operation is switched to remote site. (UR/URz pair is suspended after the
completion of UR/URz pair takeover.)
(5) Resync operation from remote site to primary site is performed. (Excluding
reverse resync.)
<4> Recovery Procedure

Perform one of the following.


(1) Delete the delta UR/URz pair, perform a resync operation from remote site to
primary site. Upon completion of the resync operation, perform takeover of the
UR/UR pair
UR/URz
i from
f
remote
t site
it to
t primary
i
site.
it After
Aft the
th takeover,
t k
resynchronize
h i the
th
TC/TCz pair and create a delta UR/URz pair from local site to remote site.
(2) Delete the TC/TCz pair, perform a resync operation from remote site to primary
site. Upon completion of the resync, perform takeover of the UR/URz pair from
remote site to primary site. After the takeover, create a TC/TCz pair from primary
site to local site and create a delta UR/URz pair from local site to remote site.

<5>
<6>
<7>
<8>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

The micro-program has been modified to fix the problem.


DKCMAIN: 70-03-32-00/00 and higher
DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

Both

<9>
<10>
<11>
<12>
<13>
<14>

202 Title

Hitachi Proprietary Information

None

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Customer
RAID700-2289
R700-82433
None

Inconsistent SN message
g 7105-8614 between displayed
p y and described in
manual
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Appendix-E
<1> Phenomena

ECN DKC710I-M135 (REV.0)


The recommended action in Storage Navigator message 7105-8614 that appeared
when a pair was created using a TCz S-VOL as an SIz P-VOL on Storage Navigator
was different from that described in the Storage Navigator Messages.
In particular, the difference was as follows.
Message in manual: User Guide
Message displayed: User's Guide

<2 1> Severity (High,


<2-1>
(High Medium,
Medium Low) Low
<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when a pair is created using a TCz S-VOL as an SIz P-VOL on
Storage Navigator.
<4> Recovery Procedure
<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

203 Title
<1> Phenomena

None
The micro-program has been modified to fix the problem.
The displayed Storage Navigator message 7105-8614 is corrected to be the same as
described in the Storage Navigator Messages.
SVP: All
SVP: 70-05-02/00

None

None

None

Storage Navigator
SVP
Factory
RAID700-2290
None
None

Inconsistent SN messages 6005-8761/6005-58452/6005-58454 between


displayed in GUI and described in manual
Storage Navigator messages 6005-8761, 6005-58452, 6005-58454, which were
output by TC/TCz operations, were different from what described in Storage
Navigator Messages.

<2-1>
2 1 Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
High
The problem occurs when the following operations are performed.
<3> Conditions of Occurrence
(1) 6005-8761
Volumes specified at a TC/TCz operation are in one of the following status.
- Emulation type between P-VOL and S-VOL is different.
- Capacity of P-VOL and S-VOL is different.
- P-VOL and S-VOL are LUSE volumes and capacity of each volume combined is
diff
different.

Hitachi Proprietary Information

149/166

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Appendix-E

ECN DKC710I-M135 (REV.0)


(2) 6505-58452
Licensed capacity of Data Retention Utility on RCU is insufficient, or Data
Retention Utility is not installed on RCU at a TC/TCz operation.
(3) 6505-58454
Licensed capacity of Data Retention Utility on MCU is insufficient, or Data
Retention Utility is not installed on MCU at a TC/TCz operation.

<4> Recovery Procedure


<5> Causes and Updates

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special
direction to applying
p
pp y g
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

204 Title
<1> Phenomena

None
The micro-program has been modified to fix the problem.
Displayed Storage Navigator messages 6005-8761, 6005-58452, and 6005-58454
are corrected to be the same as described in Storage Navigator Messages.
SVP: All
SVP: 70-05-02/00

None

MCU

None

TrueCopy, TrueCopy for Mainframe


SVP
Factory
RAID700-2291
None
None

Random read performance degradation for 2 minutes after Unit Attention


returned
Random read performance degraded for 2 minutes after Unit Attention was
returned.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Open.
(2) Check Condition (including Unit Attention) is returned to a host.
(3) Random read I/Os.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
i
exchange
h

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

150/166

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Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

205 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)


None

None

Open
DKCMAIN
Evaluation
RAID700-2292
None
None

Wrong pair status in detailed pair status when displayed while pair in
deleting process
In TC-UR/TCz-URz 3DC multi-target delta configuration or UR-UR/URz-URz
3DC multi-target delta configuration, when detailed pair status was displayed from
Storage Navigator for a delta pair that was in deleting processing (status was
Deleting), the pair status was displayed as HLDE instead of Deleting.

<2 1> Severity (High,


<2-1>
(High Medium,
Medium Low) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) TC-UR/TCz-URz 3DC multi-target delta configuration or UR-UR/URz-URz
3DC multi-target delta configuration
(2) Open or Mainframe
(3) A delta pair is deleted.
(4) During the above deleting processing, detailed pair status of the delta pair is
displayed from Storage Navigator.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
code
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Earl Notice#
Early

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

Both

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2293
None
None

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Appendix-E

ECN DKC710I-M135 (REV.0)

206 Title

Wrong terms in Storage Navigator messages

<1> Phenomena

Storage Navigator messages listed below, contained any of the following writing
errors.
- RAID Manager instead of Command Control Interface was used.
- HP Technical Support
S pport instead of HSSC was
as used.
sed
- An icon that should be E (error) was W (Warning).

1005-1002, 2005-1002, 8105-1002, 2005-1006, 1005-1007, 8105-1007, 1005-1357,


8105-1357, 1005-1906, 8105-1906, 3005-2085, 3305-2085, 3005-2086, 3305-2086,
3005-2092, 3305-2092, 3005-2093, 3005-2094, 1005-55206, 5205-55551, 300565694, 2-65740, 3005-65740, 3305-65740, 3005-68822, 1005-1600, 1005-1601,
2005-1600 2005-1601 3305-1601
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem occurs when Storage Navigator messages listed in <1> Phenomena are
output.

<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program
micro program has been modified to fix the problem.
problem
SVP: All
SVP: 70-05-02/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

207 Title
<1> Phenomena

None

None

Storage Navigator
SVP
Factory
RAID700-2294
None
None

Invalid UR pair status change when power cycle or offline micro exchange
performed
When power cycle or offline micro-program exchange was performed while a
UR/URz pair on MCU side was in COPY status by all data copy pair creation, the
status of the UR/URz pair became SIMPLEX.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
Occ rrence
The problem may
ma occur
occ r when
hen all the following
follo ing conditions are met.
met

Hitachi Proprietary Information

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Appendix-E

ECN DKC710I-M135 (REV.0)


(1) Universal Replicator or Universal Replicator for Mainframe
(2) All data copy pair creation
(3) Power cycle or offline micro-program exchange is performed on MCU side
while the UR/URz pair is in COPY status.

<4> Recovery Procedure

Perform the following operations in that order.


(1) Suspend operation with mirror specified for JNLG-mirror that contains the
UR/URz pair
pair.
(2) Volume Delete for S-VOL of the UR/URz pair.
(3) All data copy pair creation for the UR/URz pair.
(4) Group resync for JNLG-mirror that contains the UR/URz pair.

<5>
<6>
<7>
<8>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

The micro-program has been modified to fix the problem.


DKCMAIN: All
DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

MCU

<9>
<10>
<11>
<12>
<13>
<14>

208 Title

None

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2295
None
None

Failure of delta resync without update I/O with SSB=EBE2 after remote
command device release and setting

<1> Phenomena

In 3DC configuration that supported delta resync or 3DC multi-target/cascade


configuration with 3 UR/URz sites (with pair for delta resync), when a remote
command device set to mirrors between secondary sites were released and set again,
and then delta resync without update I/O was executed, the delta resync failed and
SSB=EBE2 was output.
<2-1> Severity (High, Medium, Low) Low
<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Open or Mainframe
(2) 3DC configuration that supported delta resync or 3DC multi-target/cascade
configuration with 3 UR/URz sites (with pair for delta resync)
(3) A TC/TCz pair and UR/URz pair are both in Duplex status.
(4) Remote command device is set to 2 mirrors at each site.
(5) One of the following operations is performed.
(5-1) Command device deletion
(a) From a secondary site, a remote command device set between secondary sites is
deleted from a mirror.
Hitachi Proprietary Information

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Appendix-E

<4> Recovery Procedure

<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


deleted from a mirror.
(b) From another secondary site that is different from the above, a remote
command device set between different secondary sites is deleted from a mirror.
(c) From the site of (a), the released remote command device is set to the mirror
again.
(d) From the site of (b), the released remote command device is set to the mirror
again.
((5-2)) Pair deletion
(a) A pair for delta resync is deleted.
(b) The pair for delta resync is created again.
(c) Remote command devices set between secondary sites are set from each
d
it
- On the Change Mirror Option dialog box of Storage Navigator, if "Entire" is set
for [Delta resync Failure:], the primary site data for delta resync is completely
copied to the secondary site automatically and the data is restored.
- On the Change Mirror Option dialog box of Storage Navigator, if "None"
None is set for
[Delta resync Failure:], the primary site data for delta resync is not restored to the
secondary site. In this case, perform pair resync from the primary site to each
secondary site to restore each pair, issue update I/Os, and then perform delta resync
again
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

Both

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Factory
RAID700-2296
None
None

209 Title

Write Pending remained after I/O

<1> Phenomena

After I/O was stopped, the Write Pending rate might not become 0%.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) RAID5 (3D+1P, 7D+1P), RAID6 (6D+2P, 14D+2P)
(2) A write I/O is issued.
(3) The I/O is overloaded.

Hitachi Proprietary Information

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Appendix-E
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program
micro program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


Dummy replace the cache PCB.
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
Evaluation
RAID700-2297
None
None

210 Title

SSB=131E output at write I/O to area set in Priority mode

<1> Phenomena

SSB=131E might be output during I/O to an area with Priority mode set.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probabilityy ((High,
g , Medium,,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Priority mode setting of Cache Residency is made.
(2) A write I/O is issued to the area where the Priority mode is set.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70
70-05-02-00/00
05 02 00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
P bl ID
Problem

None

Hitachi Proprietary Information

None

None

Cache Residency Manager


DKCMAIN
Factory
RAID700 2298
RAID700-2298

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Appendix-E

ECN DKC710I-M135 (REV.0)

<13> ESC/CTSC LOG#


<14> Early Notice#

None
None

211 Title

MIH occurrence at pair operation or collecting pair information from BCM

<1> Phenomena

When a pair operation or collecting pair information was performed with command
devices from BCM of MVS,
MVS an MIH occurred with error
code=YKZ253E/YKZ254E.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Medium
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) When pair status is obtained with command devices from BCM of MVS, path
disconnection occurs between BCM and MCU or between MCU and RCU.
(2) 73.3 hours have passed since (2) occurred.
(3) A pair operation or collecting pair information is performed with command
devices from BCM of MVS.

<4> Recovery Procedure

Perform the following in that order.


(1) Dummy replace all CM PCBs mounted on RCU side.
(2) Retr
Retry the operation from BCM.
BCM

<5>
<6>
<7>
<8>

The micro-program has been modified to fix the problem.


DKCMAIN: All
DKCMAIN: 70-05-02-00/00

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
((1)) Restriction of
micro-program exchange

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
f TC
for
TC.
<9> Category
<10>
<11>
<12>
<13>
<14>
14

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

RCU

None

TrueCopy for Mainframe, Universal Replicator for Mainframe, ShadowImage for


Mainframe
DKCMAIN
Customer
RAID700-2299
None
None

212 Title

Withdraw command rejected after establishing FCv2 relationship

<1> Phenomena

After FlashCopy relationship with Volume Copy specified was established, a


Withdraw command with DDSW (NO) and Extent specified was rejected.

Hitachi Proprietary Information

156/166

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Appendix-E

ECN DKC710I-M135 (REV.0)

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
High
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) FlashCopy relationship is established with Volume Copy and without
INCREMENTAL specified.
(2) For the established relationship, a Withdraw command is issued with DDSW
(NO) and EXTENT specified.
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
((1)) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC
TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

None

FlashCopy version2, FlashCopy SE


DKCMAIN
Factory
RAID700-2301
None
None

213 Title

Failure of copying configuration information with Offline SVP tool

<1> Phenomena

When the following operations were performed in that order, copying configuration
information failed with SVP message 3676E.
(1) Install the Offline SVP tool to a PC.
(2) Connect to the PC from a different PC by remote desktop.
(3) Activate
the Offli
Offline SVP ttooll ffrom th
the client
then copy th
the
A ti t th
li t PC iin (2) and
d th
configuration information.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem occurs when the Offline SVP tool is executed from a client PC
<3> Conditions of Occurrence
connected by remote desktop and copying the configuration information is
performed.
<4>
<5>
<6>
<7>
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) R
Restriction
t i ti off

Hitachi Proprietary Information

Execute the Offline SVP tool from a PC on which the tool is installed.
The micro-program has been modified to fix the problem.
SVP: All
SVP: 70-05-02/00

N
None

157/166

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Appendix-E

ECN DKC710I-M135 (REV.0)

micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC
TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None

None

Open or Mainframe
SVP
Factory
RAID700-2302
None
None

214 Title

SSB=440E output with invalid status of JNL group

<1> Phenomena

A JNL Group turned to invalid status due to one of the following causes and
SSB=440E was output.
- A volatile power cycle was performed.
- An LDEV failure occurred during de-staging or staging in offline micro-program
exchange.
h

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Universal Replicator, Universal Replicator for Mainframe
(2) A JNL group is registered.
(3) A volatile power cycle or offline micro
micro-program
program exchange is performed.
(4) An LDEV failure occurs during PS ON in (4).
<4> Recovery Procedure
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#

Hitachi Proprietary Information

Execute a shell batch to delete the wrongly remained JNL group on the DKC where
the JNL group in invalid status is registered.
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

Both

None

Universal Replicator, Universal Replicator for Mainframe


DKCMAIN
Customer
RAID700-2303
R500 32360
R500-32360

158/166

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Appendix-E

ECN DKC710I-M135 (REV.0)

<14> Early Notice#

None

215 Title

DKA/SSW replacement or DKF micro-program exchange failed with SVP


MSG 2788E

<1> Phenomena

When a DKA was replaced, SVP message 2788E was output and the operation
failed.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) An I/O is issued from a host.
(2) A temporal failure such as CHK1B occurs.
(3) DKA replacement, SSW replacement, or DKF micro-program exchange is
performed.
<4> Recovery Procedure
Dummy replace all the MPBs and then perform DKA replacement, SSW
replacement, or DKF micro-program exchange.
The micro-program has been modified to fix the problem.
<5> Causes and Updates
<6> Affected Products/Version
DKCMAIN: All
<7> Fixed Product/Version
DKCMAIN: 70-05-02-00/00
<8> Special direction to applying
the modified code.
(1) Restriction of
None
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

216 Title
<1> Phenomena

None

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2304
None
None

Incorrect CCI message displayed when pool addition command turns to error
and SSB=2E30/0071 are output
When raidcom add dp_pool/raidcom add snap_pool command executed from CCI
to add a pool to a specified pool turned to error and SSB=2E30 and 0071 were
output, a CCI message appeared but the displayed message was wrong as follows.
Displayed message:
"Resource group of Journal is different from the resource group where LDEV
belongs to."

Correct message:
"Resource group of specified ldev is different from the resource group of the other
ldevs which belong to specified pool "
<2 1> Severity
<2-1>
S
it (High,
(Hi h Medium,
M di
Low)
L ) Low
L

Hitachi Proprietary Information

159/166

Apx-eo.xls-Change of Contents

Appendix-E
<2-2> Probability (High, Medium,
<3> Conditions of Occurrence

<4> Recovery Procedure


<5> Causes and Updates

ECN DKC710I-M135 (REV.0)


High
The problem occurs when all the following conditions are met.
(1) raidcom add dp_pool/raidcom add snap_pool command is executed for pool
VOL addition.
(2) An LDEV in a resource group that is different from the one containing a pool
VOL that belongs to the specified pool is specified.
None
The micro-program has been modified to fix the problem by correcting the CCI
message as follows.
"Resource group of specified ldev is different from the resource group of the other
ldevs which belong to specified pool."

<6> Affected Products/Version


<7> Fixed Product/Version
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
problem
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
S
te
Problem ID
ESC/CTSC LOG#
Early Notice#

DKCMAIN: 70-03-01-00/00 and higher


g
DKCMAIN: 70-05-02-00/00

None

None

None

CCI
DKCMAIN
Factory
acto y
RAID700-2305
None
None

217 Title

MP reset with SSB=1609 at pair operations for 1025 or more TC/UR pairs

<1> Phenomena

While 1025 or more TC/UR pairs existed in a storage system,


system when pair creation or
resync was performed and the TC pairs in Copy status were suspended, an MP reset
occurred and the TC/UR pairs remained in Suspend or Simplex status with
SSB=1609 output.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3>
3 Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) TrueCopy, Universal Replicator
(2) MCUs of TC and UR pairs are on the same DKC.
(3) 1025 or more TC and UR pair volumes in total exist in the DKC.
(4) All data copy pair creation, Group Resync, or Volume Resync is performed for
the pair volumes in (3).
(5) Before all the pairs in (4) change to Copy status, TC pairs in Copy status are
suspended.
<4> Recovery
R
Procedure
P
d
F ibl delete
Forcibly
d l t th
the pairs
i in
i Suspend
S
d or Simplex
Si l status
t t andd then
th create
t the
th pairs
i

Hitachi Proprietary Information

160/166

Apx-eo.xls-Change of Contents

Appendix-E
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
g y
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

218 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)


The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00

None

MCU

None

TrueCopy,
py, Universal Replicator
p
DKCMAIN
Factory
RAID700-2306
None
None

ICC with IOS050I and CHK1B with SSB=1351


SSB=1351, 1607 during write through
processing
During processing to directly write data to a drive without using cache, CHK1B
occurred and SSB=1351 and 1607 were output. Also ICC occurred and message
IOS050I was output on host side.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probabilityy ((High,
g , Medium,,
Low
<3> Conditions of Occurrence
The problem occurs when all the following conditions are met.
(1) Mainframe
(2) A write I/O is issued.
(3) Processing to directly write data to a drive without using cache is executed. In
particular the processing is;
- Write through while one side cache is blocked.
- Write through to an external VOL with cache mode set to OFF.
- Write
CM PCB
i through
h
h while
hil bbattery capacity
i off C
C iis lless than
h 50%.
0%
(4) Frequent communication among MPs due to PDEV overload, etc.
<4>
<5>
<6>
<7>
7
<8>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

None
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00
70 05 02 00/00

(2) Which one has this


problem, MCU or RCU or
B th MCU and
Both
d RCU ?

None

Hitachi Proprietary Information

None

161/166

Apx-eo.xls-Change of Contents

Appendix-E

<9>
<10>
<11>
<12>
<13>
<14>

(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

219 Title
<1> Phenomena

ECN DKC710I-M135 (REV.0)


None

Mainframe
DKCMAIN
Factory
RAID700-2307
None
None

SSB=58A0/7A37/7A20 and ICC with IOS050I during zHPF multi track I/O
processing
During zHPF multi track I/O processing, SSB=58A0, 7A37, and 7A20 (EC=3800)
were output,
p , and ICC occurred and IOS050I was output
p on host side. Also,,
SSB=5ACF, 590D, and 5865 were output and CHK2 occurred.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
The problem may occur when all the following conditions are met.
<3> Conditions of Occurrence
(1) Mainframe
(2) High Performance FICON is installed and the HPF setting on host is Enable.
(3) D
During
i I/O processing,
i the
th number
b off Open
O
E
Exchanges
h
off HTP exceeds
d 64.
64
<4>
<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version
Special direction to applying
tthee modified
od ed code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

None
The micro-program has been modified to fix the problem.
HTP: 70-04-06 and higher
HTP: 70-05-04

None

None

None

High Performance FICON


HTP
Factory
RAID700-2308
None
None

220 Title

Failures after SSB=905I output

<1> Phenomena

After SSB=905I was output,


- Write Pending remained wrongly,
- MPB maintenance failed, and
- Correction
C
ti C
Copy failed
f il d (SIM=453XXX)
(SIM 453XXX) or D
Drive
i C
Copy ffailed
il d (SIM
(SIM=463XXX).
463XXX)

Hitachi Proprietary Information

162/166

Apx-eo.xls-Change of Contents

Appendix-E

py

ECN DKC710I-M135 (REV.0)


py
(
)

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) An ESW/CM PCB/MPB failure occurs.
(2) After the above failure, SSB=9051 is output.
(3) Flash Acceleration is ON.
<4> Recovery Procedure

<5>
<6>
<7>
<8>

<9>
<10>
<11>
<12>
<13>
<14>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

221 Title
<1> Phenomena

Dummy replace the MPB.


If the dummy replacement is guarded by SVP pre-check, remove the MPB and
insert it.
If
th micro-program
b
f il
f been modified
l tilto fix the problem.
l
The
has
DKCMAIN: 70-04-01-00/00 and higher
DKCMAIN: 70-05-02-00/00

None

None

None

Open or Mainframe
DKCMAIN
Factory
RAID700-2309
None
None

Host message "Start Pending" and SSB=1603/7A20 output during HPF I/O
processing
During HPF (High Performance FICON) I/O processing, a host message "Start
Pending"
g appeared
pp
and SSB=1603 and 7A20 were output
p on storage
g side.

<2-1> Severity (High, Medium, Low) Low


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) Mainframe connection
(2) HPF is already installed and HPF setting on host side is "Enable".
(3) A
An I/O ffrom th
the hhostt is
i being
b i processedd andd HTP is
i overloaded
l d d by
b the
th I/O.
I/O (SVP
monitor HTP EX Multiple instantaneously or continuously shows 400 or higher.)
<4>
<5>
<6>
<7>

Recovery Procedure
Causes and Updates
Affected Products/Version
Fixed Product/Version

Hitachi Proprietary Information

None
The micro-program has been modified to fix the problem.
HTP: All
HTP: 70-05-04

163/166

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Appendix-E
<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

<9>
<10>
<11>
<12>
<13>
<14>

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
Category
Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)

None

None

None

High Performance FICON


HTP
Factory
RAID700-2310
None
None

222 Title

Incorrect path status display and processing time-out

<1> Phenomena

When a failure occurred in remote copy path used by TC/TCz or UR/URz, the
displayed path status (such as displayed on Storage Navigator) was not abnormal
but normal.
(The number of transfers and the amount of transfer were all 0, or SSB=CA31,
CA32, CA33, CA38, CA39, CA3A and CA3C were output).

If the above incorrect status display occurred while all paths of a path group were
unavailable, the following might occur.
(1) TC/TCz: Transfer in update processing from a host to S-VOL turned to time-out
and time-out occurred on host side.
(2) UR/URz: JNL read processing turned to time-out and JNL might become full
<2-1> Severity (High, Medium, Low) Medium
<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following conditions are met.
(1) TrueCopy, TrueCopy for Mainframe, or Universal Replicator, Universal
Replicator for Mainframe
TC/TCz or UR/UR
UR/URz remote
(2) A TC/TC
t copy path
th iis created.
t d (ADD RCU iis executed.)
t d)
(3) A path failure occurs and the path is blocked.
<4> Recovery Procedure
<5>
<6>
<7>
7
<8>

Causes and Updates


Affected Products/Version
Fixed Product/Version
Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange
(2) Which one has this
problem, MCU or RCU or
B th MCU and
Both
d RCU ?

Hitachi Proprietary Information

Delete the path by an external operation (such as the operation from Storage
Navigator) and create the path again.
The micro-program has been modified to fix the problem.
DKCMAIN: All
DKCMAIN: 70-05-02-00/00
70 05 02 00/00

None

TC/TCz: MCU
UR/URz: Both

164/166

Apx-eo.xls-Change of Contents

Appendix-E
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10>
<11>
<12>
<13>
<14>

Changed Part
Site
Problem ID
ESC/CTSC LOG#
Early Notice#

ECN DKC710I-M135 (REV.0)


None

TrueCopy, TrueCopy for Mainframe, Universal Replicator, Universal Replicator for


Mainframe
DKCMAIN
Factory
RAID700 2311
RAID700-2311
None
None

223 Title

LA errors with SSB=A443 and 3289 during Correction Copy

<1> Phenomena

Duringg Correction Copy


py to an ECC to which a ppool VOL of DP/DPz or DT/DTz
belonged, LA errors occurred with SSB=A443 and 3289. In addition, Correction
Copy might fail depending on the number of LA errors.

<2-1> Severity (High, Medium, Low) Medium


<2-2> Probability (High, Medium,
Low
<3> Conditions of Occurrence
The problem may occur when all the following assumed conditions are met.
(1) A DP/DPz or DT/DTz pool is used.
(2) Correction Copy
Cop is performed for an ECC to which
hich a pool VOL of (1) belongs.
belongs
(3) Format information (not formatted/ formatted) is not reflected to LM
information.
<4> Recovery Procedure

When Correction Copy succeeds: None


When Correction Copy fails: Restore the PDEV and then retry the Correction Copy.

<5>
5 C
Causes and
dU
Updates
d

Th
The micro-program
i
hhas bbeen modified
difi d bbased
d on the
h assumed
d conditions
di i
above.
b
IIn
addition, SSB=2CF3 and F47F are output for information enhancement.

<6> Affected Products/Version

DKCMAIN for Open: All


DKCMAIN for Mainframe: 70-02-54-00/00 and higher (DPz), 70-03-01-00/00 and
higher (DTz)

<7> Fixed Product/Version


<8> Special direction to applying
the modified code.
(1) Restriction of
micro-program exchange

DKCMAIN: 70-05-02-00/00

(2) Which one has this


problem, MCU or RCU or
Both MCU and RCU ?
(3) Recommendation of
installing the modified code
for TC.
<9> Category
<10> Changed Part
<11> Site
<12> Problem ID

Hitachi Proprietary Information

None

None

None

Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic Tiering,


Dynamic Tiering for Mainframe
DKCMAIN
Customer
RAID700-2312

165/166

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Appendix-E
<13> ESC/CTSC LOG#
<14> Early Notice#

Hitachi Proprietary Information

ECN DKC710I-M135 (REV.0)


R700-32301
None

166/166

Apx-eo.xls-Change of Contents

Appendix-F

ECN DKC710I-M136 (REV.0)

Program Versions Summary


RAID700 Function Release Q-code
Release Number
Microcode Version
V01
70-01-01-00/00
V01
70-01-03-00/00
V01
70-01-04-00/00
V01
70-01-25-00/00
V01
70-01-26-00/00
V01
70-01-28-00/00
V01
70-01-29-00/00
V01
70-01-30-00/00
V01+1
70-01-62-00/00

Date of issue
Sept. 21st, 2010
Oct. 5th, 2010
Oct. 12th, 2010
Nov. 10th, 2010
Nov. 19th, 2010
Dec. 14th, 2010
Dec. 28th, 2010
Jan. 7th, 2011
Jan. 8th, 2011

ECN #
M001
M002
M003
M007
M008
M010
M011
M013
M014

Comments
Q-code
Q-code update
Q-code update
Q-code update
Q-code update
Q-code update
Q-code update
Q-code update
Q-code
- Increase of maximum number of SIMs to be recorded.
- New UR configurations support
- Audit log support for system disk
- Support for LDEV Name and Pool Name output
- SMI-S I/F support
- Port information reference support for FICON PCB
- Audit log support for record of commands sent from hosts
- New external storage support
- Support for micro-program exchange without updating Config
- Improvement of Storage Navigator function
- FICON Data Migration support
- Support for compatible function with BasicHyperSwap
- Compatible XRC enhancement
- HAM support
- VM Ware API (Vstorage) support
- Support for coexistence of drive types in one HDP pool
- 64 characters support for host group setting or reference
- Support for continuing monitoring during pool volume addition or
removal
- Enhancement of DP pool threshold function
- Audit log format change
RAID Manager 01 24 03/16

V01+1
V01+1
V01+1
V02

70-01-63-00/00
70-01-64-00/00
70-01-65-00/00
70-02-03-00/00

Feb. 21st, 2011


Mar. 18th, 2011
Apr. 4th, 2011
Apr. 14th, 2011

M018
M019
M022
M026

Q-code update
Q-code update
Q-code update
Q-code
- Support for Resource Partition Manager
- Support for user group
- Improvement for SIM information display
- Support for task resource control
- Enhancement of Dynamic Provisioning/Dynamic Tiering
- Improvement of Storage Navigator window display
- Support for HDD fan condition check
- Support for SSW/Expender micro-program exchange
- Support for SSD-alone replacement
- Support for SM size change without adding or removing CM
PCB
- Support for external authentication server
- Support for DIMM and SSD
- Storage Navigator security improvement
- Support for SIM to inform failed time synchronization
- Support for LED lighting up for a specific SSW
- Support for SMI-S 1.5
- CCI (RAID Manager) enhancement
- Support for over 128GB cache per MPB
- Change of response watch time for backend processing
- Support for SAS port blockade threshold
- Support for UR-SI combination At Time Split
- Support for 3DC configuration with TPC-R/GDPS + BCM
- Support for FICON Data Migration

V02
V02
V02
V02

70-02-05-00/00
70-02-06-00/00
70-02-06-00/00
70-02-07-00/00

Apr. 29th, 2011


May 13th, 2011
May 31st, 2011
June 3rd, 2011

M028
M031
M037
M039

Q-code update
Q-code update
DKU support (DKS5B-H)
Q-code update and DKU support (SDT2C-S, SDT5C-S)

Hitachi Proprietary Information

1/6

Apx-fo.xls-Program versions summary

Appendix-F

ECN DKC710I-M136 (REV.0)

V02
V02
V02
V02
V02+1

70-02-08-00/00
70-02-11-00/00
70-02-12-00/00
70-02-12-00/01
70-02-54-00/00

June 17th, 2011


July 15th, 2011
July 24th, 2011
July 31st, 2011
July 31st, 2011

M041
M046
M048
M051
M054

Q-code update
Q-code update
Q-code update
Q-code update
Q-code
- Support for CCI configuration report
- Support for per-PCB battery life warning SIM setting
- New window support for external authentication server
connection setting
- Support for BB_Credit virtualization and TC Round Trip
reduction
- Support for TrueCopy OPEN and Mainframe consistency
- Support for SIM syslog report
- Improvement for dual SVP configuration
- Support for 2 TB NL-SAS HDD of 7 Krpm
- Operability improvement of Storage Navigator
- GUI improvement of DP/DT
- New storage support
- Support for new CCI commands
- Support for new SIM for pool volume blockade
- Change of response watch time for backend processing
- Support for microcomputer chip for CPC from the 2nd vendor
as backup
- Support for EAV, MF-DP and DVE functions
- Function Switch#36 to enable time stamp option
- Support for resource ID takeover function (Virtual ID function)
- Support for Server Priority Manager GUI
- Support for Tiering Policies per V-VOL in DT
- FCoE enhancement (PP combination/Platform)

V02+1
(FCSE support
version)
V02+1
(FCSE support
version)
V02+1
(FCSE support
version)
V02+1
(FCSE support
version)

70-02-70-00/00

Aug. 26th, 2011

M057

Q-code
- Support for FCSE

70-02-70-00/00

Sept. 23rd, 2011

M061

DKU support (SLR5A-S)

70-02-71-00/00

Sept. 30th, 2011

M063

Q-code update

70-02-72-00/00

Oct. 21st, 2011

M064

Q-code update

Hitachi Proprietary Information

2/6

Apx-fo.xls-Program versions summary

Appendix-F

ECN DKC710I-M136 (REV.0)

V03

V03
V03
V03
V03
V03
V03

Hitachi Proprietary Information

70-03-01-00/00

70-03-02-00/00
70-03-02-00/00
70-03-04-00/00
70-03-05-00/00
70-03-06-00/00
70-03-07-00/00

Nov. 17th, 2011

Dec. 23rd, 2011


Jan. 12th, 2012
Feb. 3rd, 2012
Feb. 17th, 2012
Feb. 24th, 2012
Mar. 5th, 2012

M068

M072
M075
M078
M081
M084
M087

3/6

Q-code
- 6 Gbps signal adjustment
- CM-SSD micro-program upgrade support
- User and Resource Management API support
- SM group DP/DT Extension support
- Storage Navigator Operability Improvement
- MODE31 dumping enhancement
- Support for new HDDs
- Improvement for copy processing
- Support for system pool volume deletion from pool
- SI Resync performance improvement
- Dynamic Tiering enhancement
- Support for reference from Hitachi Command Suite (HDT
Export monitor)
- Performance improvement for UVM sequential Write I/O
- Multi DKC 3DC Open/Mainframe Data Consistency
- HDT Tiering Policy (Lane) improvement
- Support for prevention of all MPs blockage
- SMI-S Provider enhancement
- CCI LIB enhancement (Get capacity in one RMLib call)
- Support for lock out users
- Storage Navigator security enhancement
- CCI enhancement
- Support for new vendors CMSSD (BM64/BM128)
- Improvement of SM size change without adding or removing
CM PCB
- Support for TC-MF DP/EAV using RAID500/ RAID600 as
MCU
- Support for FCSE PP combination
- CCI MF replication support
- Support for volume geometry check feature
- Support for ESS Link Statistics 8 Gbps report
- Support for Host Reserve Display/Release
- Support for HAM SCSI-2 Reserve transfer
- Support for Nondisruptive Migration
- FCoE enhancement
- Resource ID takeover enhancement
- CCI (RAID Manager) 01-26-03/02
- CCI (RAID Manager) /LIB Ver 01-15-03/07
Q-code update
DKU support (DKR2D-H)
Q-code update
Q-code update
Q-code update
Q-code update

Apx-fo.xls-Program versions summary

Appendix-F

ECN DKC710I-M136 (REV.0)

V03+1

V03+1
V03+1
V03+1
V03+1
V03+1

Hitachi Proprietary Information

70-03-32-00/00

70-03-33-00/00
70-03-34-00/00
70-03-36-00/00
70-03-37-00/00
70-03-38-00/00

Mar. 7th, 2012

Mar. 19th, 2012


Mar. 30th, 2012
Apr. 27th, 2012
May 18th, 2012
June 18th, 2012

M088

M090
M097
M101
M110
M112

4/6

Q-code
- Improvement for the Summary table display on the Pools
window
- Bitmap area expansion
- Improvement for characters used in User DN and Base DN to
comply with RFC4514
- UR performance improvement
- Support for SOM 797 to improve long response time
- Improvement for Storage Navigator messages
- Support for new HDD (3TB NL-SAS)
- Support for SI/SI for Mainframe/CoW Snapshot/FC function
on main window
- HDP RAID1 support
- Support for background format function
- Support for display of progress status of rebalance and zero
data page reclamation processing
- Support for consistency across multiple DKCs of Open and
Mainframe
- Improvement for Dynamic Tiering
- Support for new HDDs 1/2
- Support for new HDDs 2/2
- CCI enhancement
- Specification change for response delay
- Support for external connection path information sorting
- Support for ShadowImage for Mainframe operations on CCI
- Support for Extended Distance FICON
- Support for XRC enhanced multiple reader
- Support for DSB=0C response for processing time reduction
- Support for Preserve Mirror FlashCopy
- Support for Remote FCSE
- Enhancement for TC for Mainframe operations on CCI
- Support for TC/UR 4x4 multi target
- Enhancement and improvement for firmware check function
- Support for UR-UR 3DC multi target
- Support for host login status display
- Support for I/O synchronous copy of Volume Migration
- Support for Nondisruptive Migration with Reserve (SCSI2) or
PGR
- Enhancement for ID takeover
- CCI (RAID Manager) 01-27-03/04
- RAID Manager/LIB Ver 01-16-03/02
- Support for SOM754
Q-code update
Q-code update
Q-code update
Q-code update
Q-code update

Apx-fo.xls-Program versions summary

Appendix-F

ECN DKC710I-M136 (REV.0)

V04

70-04-01-00/00

June 18th, 2012

M114

V04
V04a

70-04-31-00/00
70-04-51-00/00

June 29th, 2012


Aug. 3rd, 2012

M117
M122

V04a
V04a
V04a
V04a

70-04-52-00/00
70-04-54-00/00
70-04-55-00/00
70-04-55-00/00

Aug. 10th, 2012


Sep. 24th, 2012
Oct. 10th, 2012
Oct. 26th, 2012

M124
M128
M132
M134

Hitachi Proprietary Information

5/6

Q-code
- Support for Generic Profile
- Support for key management server
- Support for RAID6 (14D+2p)
- Improvements to ease restrictions on maintenance
- CCI enhancement
- Modification for DT tier configuration condition
- Support for rebalance of usage rate among parity groups with
pool volumes defined (SOM917)
- Support for Load Balance Mode
- Support for delta resync when TC/ UR and TCz /URz in same
CTG
- UR restore processing improvement
- Support for Expander dump information collection
- Support for new external storages
- Improvement for Storage Navigator messages
- Support for SOM786 to report pair status of TC/TCz RCU side
- SATA TAGs reduction by setting SOM798
- SVP security enhancement
- Support for SOM600 and 601 to change UR initial copy pace
- I/O performance improvement
- Support for zHPF Multi Track function
- Support for z/OS FICON Discovery and Auto Configuration for
System z
- Support for 3DC multi target and cascade of URz
- Support for ELB (Extended Long Busy)
- Support for Query Storage Controller Status command
- Support for SOM910 for FC Establish command response
improvement
- Support for SOM598 to report SIM for JNL overflow
- Support for LDEV# virtualization of ID takeover
- Support for HMO68
- Support for per-page allocation policy setting
- Support for Flash Acceleration for Simplex VOL and DP-VOL
- CCI (RAID Manager) 01-28-03/05
- RAID Manager/LIB Ver 01-16-03/04
Q-code update
Q-code
- Improvement for Performance Utilization per tier
- Enhancement for SMI-S
- Support for System Option Mode784
- Improvement for Encryption License Key function
- SOM class change
- Improvement for 3 UR DC cascade configuration
- Support for Flash Acceleration
Q-code update
Q-code update
Q-code update (SVP ver. 70-04-53/00)
Q-code update (SVP ver. 70-04-54/00)

Apx-fo.xls-Program versions summary

Appendix-F

ECN DKC710I-M136 (REV.0)

V05

70-05-02-00/00

Nov. 1st, 2012

M135

V05

70-05-02-00/00

Nov. 5th, 2012

M136

Hitachi Proprietary Information

6/6

Q-code
- Support for new and compatible HDDs
- Support for Flash Module Drive
- Tiering Policy expansion
- Support for multiple path group IDs setting
- Monitoring of pages without Dynamic Tiering license
(SOM937)
- Improvement for V-VOL expansion operations
- Support for transfer of CCI execution command to Syslog
server
- Enhancement for MLC SSDs
- Improvement for data pages relocation
- Improvement for migration page calculation logic
- Support for warning message display at creation of LDEV over
4 TB from CCI
- Support for new function switches
- Support for Mainframe host access to mapped volume of
HM700 UVM (RAID700-HM700) (Mainframe emulation)
- Improvement for configuration recovery function
- Improvement for status display on Storage Navigator
- Support for SSB=A4CE and SIM=DFFXYY without SOM144
and 887 setting
- Improvement for dump files collection with FD dump tool
- Support for data inconsistency guard logic in UVM
Support for Volume Retention Manager
- Improvement for TPF (Remote DKC command function)
- Host based Cache Residency Manager (SOM940)
- Support for options to slow down FC background copy
- SOM class change
- Support for HAM operations from CCI
- Support for HTI
- Support for TC/UR pair creation between RAID700 and
HM700
- Support for data migration from RAID500 with RSV/PGR set
- Support for virtualization of Product Identification field in
Standard Inquiry data
- Support for zero data page reclamation for DP-VOL
- Support for HMO073
- Support for UNMAP command with PP combination
- Improvement for initial copy and resync copy in UR
configuration using multiple VSPs with CCI
- Support for I/O buffer counter
- Open Data Migration without port virtualization
- CCI (RAID Manager) 01-29-03/05
Q-code update (RAID Manager Library ver. 01-17-03/01)

Apx-fo.xls-Program versions summary

ECN DKC710I-M136 (REV.0)


Appendix-S

Antivirus Software Support

Installation Procedure

Installing antivirus software may affect SVP performance. Therefore, make sure to install the
antivirus software according to the following procedures.
(For the detailed information for each operation of SVP, refer to Maintenance Manual.)
(1) Log into the SVP.
(2) Change the mode into [Modify Mode] on the SVP window.
(In order to limit other maintenance operations such as Storage Navigator.)
(3) Install the antivirus software.
(4) During installation of the antivirus software, as the SVP is rebooted, log into SVP
again. If the SVP is not rebooted, log into the SVP after the SVP is manually rebooted.
(5) Confirm that the mode is [View Mode] on the SVP window.
(6) Open the Maintenance window to confirm that there is no failure part.
(7) Installation is completed.
In the case that the SVP is duplicated, perform the above procedure for both of the Master
SVP and the Standby SVP.

Note
Do not perform any other maintenance operations during installation. It may cause a
delay in processing or an error.
Do not make access or perform operations from remote site such as Storage Navigator
during installation. It may cause a delay in processing or an error.
As SVP is rebooted during installation, monitoring data and/or logs such as SIM/SSB
generated during installation may be partially lost.

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ECN DKC710I-M136 (REV.0)


Setting for each antivirus software

1. Trend Micro OfficeScan Corporate Edition


Trend Micro OfficeScan Corporate Edition has been supported as follows:
(1) Software version:
Trend Micro OfficeScan Corporate Edition 10.0 / 10.5
(2) Conditions:
- DKC model: VSP (all SVP versions)
- Procedure required to applying the support:
Scan Options: Select "Real-time scan Settings"
Scan Target: Select "Scan incoming and outgoing file" (default) and
"Scan files with the following extensions (use commas to separate entries)"
Please exclude the following extensions from the extension list: ".CLASS", ".DAT",
".JAR", ".TAR"
(3) Creation of Client Package:
If you use Client Packager to create a client package, create the package with Prescan
disabled.
If Prescan is enabled, Prescan is executed first at installation. If the Prescan
processing takes time, the installation may fail.
- Procedure required for applying the support:
- Select "Disable Prescan (only for fresh install)" in "Options" in the "Client
Packager" window.
2. Symantec Endpoint Protection
Symantec Endpoint Protection has been supported as follows:
(1) Software version:
Symantec Endpoint Protection 11.0
(2) Conditions:
- DKC model: VSP (all SVP versions)
- Procedure required to applying the support:
- In Antivirus and Antispyware Protection Settings or Policy, select "Selected" and
check "Determine file types by examining file contents" in the "File Types" block
in the "File System Auto-Protect",
- Disable all scheduled scans.
(3) Update:
By default, "Symantec Endpoint Protection" definition files are updated via a push to
the SVP. (Symantec Endpoint Protection Managers update the clients (SVP) that they
manage.)
(4) Uninstallation:
- At the end of the uninstallation procedure, the software pops up a dialog window to
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ECN DKC710I-M136 (REV.0)


choose reboot the software automatically (Yes) or manually (No). Choose No and
then manually reboot the software.
3. McAfee VirusScan Enterprise
McAfee VirusScan Enterprise has been supported as follows:
(1) Software version:
McAfee VirusScan Enterprise 8.7i / 8.8
(2) Preparation:
- Before installing McAfee VirusScan, execute a batch file as follows;
- Obtain a batch file "appinfo.bat0"
- Copy attached "appinfo.bat0" as "appinfo.bat" under the folder "c:dkc200" of
the SVP
- Right click the "appinfo.bat" and then click "Run as Administrator" to execute the
file.
(3) Conditions:
- DKC model: VSP (all SVP versions)
- Procedure required to applying the support:
- Right click the Virus Scan icon on Task Bar, and open the menu, then select
"VirusScan Console ...",
- Right click the "On-Access Scanner" in "Task", and open the menu, then select
"Properties",
- Select the "Scan Items" tab from "All Processes",
- Select "Default+Additional file types[0]" for "What to scan",
- Select "Exclusions..." in "What not to scan" on the "Exclusions" tab,
- Select "Add..." in the "Set Exclusions" window,
- Select "By file type (can include wildcards * or ?): " for "What to exclude" in the
"Add Exclusion Item" window, and then click "Select...",
- Select "DAT" Extension from the list in the "Select File Type" window, and then
click [OK],
- Click [OK] in the "Add Exclusion Item" window,
- Click [OK] in the "Set Exclusions" window,
- Click [OK] in the "On-Access Scan Properties" windows,
- Right click the "Access Protection" in "Task" in the "VirusScan Console" window,
and open the menu, then select "Properties",
- Select "Access Protection" tab in the "Access Protection Properties" window,
- Select the "Anti-Virus Standard Protection" in "Categories",
- Remove the check mark of "Block" and "Report" for "Prevent IRC
communication" and "Prevent mass mailing worms from sending mail", and then
click [OK],
- Close "VirusScan Console" window.

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ECN DKC710I-M136 (REV.0)


4. Sophos Endpoint Security and Control
Sophos Endpoint Security and Control has been supported as follows:
(1) Software version:
Sophos Endpoint Security and Control 9.5
(2) Conditions:
- DKC model: VSP (all SVP versions)
- Procedure required to applying the support:
- Right click the Sophos icon on Task Bar, and open the menu, then select "Open
Sophos Endpoint Security and Control,
- Select the Configure anti-virus and HIPS,
- Select "Authorization",
- Select "New entry in Suspicious Files tab,
- Input c:dkc200mppcSvp_admin.exe into File name: and select Open,
- Make sure there is Svp_admin.exe in Authorized applications, and select OK,
- Select "New entry in Suspicious behavior tab,
- Input c:dkc200mppcSvp_admin.exe into File name: and select Open,
- Make sure there is Svp_admin.exe in Authorized applications, and select OK,
- Close the window.
- Use default security policy.
- Do not install except Anti-Virus (e.g. Firewall or NAC).
- Use manual installation if you install Sophos Anti-Virus from Enterprise Console.

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