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    Bank of Punjab: Internship Report ON

    Uploaded by

    Muhammad Farhan
    This internship report summarizes Abdul Ghafar's 6-week internship at the Bank of Punjab in D.G. Khan, Pakistan. The report includes an overview of BOP, its mission and values. It describes the organizational structure including departments and the branch structure. It provides details about the products and services offered like Islamic banking, online banking, and savings accounts. It also outlines the different operations at BOP like deposits, payments, and account types. Ghafar discusses his experience in the various departments like general banking, accounts, and clearing. Finally, the report performs a SWOT analysis and provides recommendations to improve BOP's performance.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Bank of Punjab: Internship Report ON

    Uploaded by

    Muhammad Farhan
    407 views7 pages
    This internship report summarizes Abdul Ghafar's 6-week internship at the Bank of Punjab in D.G. Khan, Pakistan. The report includes an overview of BOP, its mission and values. It describes the organizational structure including departments and the branch structure. It provides details about the products and services offered like Islamic banking, online banking, and savings accounts. It also outlines the different operations at BOP like deposits, payments, and account types. Ghafar discusses his experience in the various departments like general banking, accounts, and clearing. Finally, the report performs a SWOT analysis and provides recommendations to improve BOP's performance.

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    INTERNSHIP REPORT.docx

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    This internship report summarizes Abdul Ghafar's 6-week internship at the Bank of Punjab in D.G. Khan, Pakistan. The report includes an overview of BOP, its mission and values. It describes the organizational structure including departments and the branch structure. It provides details about the products and services offered like Islamic banking, online banking, and savings accounts. It also outlines the different operations at BOP like deposits, payments, and account types. Ghafar discusses his experience in the various departments like general banking, accounts, and clearing. Finally, the report performs a SWOT analysis and provides recommendations to improve BOP's performance.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    407 views7 pages

    Bank of Punjab: Internship Report ON

    Uploaded by

    Muhammad Farhan
    This internship report summarizes Abdul Ghafar's 6-week internship at the Bank of Punjab in D.G. Khan, Pakistan. The report includes an overview of BOP, its mission and values. It describes the organizational structure including departments and the branch structure. It provides details about the products and services offered like Islamic banking, online banking, and savings accounts. It also outlines the different operations at BOP like deposits, payments, and account types. Ghafar discusses his experience in the various departments like general banking, accounts, and clearing. Finally, the report performs a SWOT analysis and provides recommendations to improve BOP's performance.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 7

    INTERNSHIP REPORT

    ON

    BANK OF PUNJAB

    ABDUL GHAFAR
    MBED-11-23

    MBA (Marketing)
    Session-2011-2014

    Department of
    Business
    Administration
    BAHAUDDIN ZAKARIYA UNIVERSITY
    SUB-CAMPUS D.G.KHAN

    PREFACE

    It is the requirement of the MBA course Bahauddin Zakariya University, Multan, SubCampus D.G.Khan that all students of MBA have to spend six or eight weeks in any
    organization to get practical exposure and to get familiarized with the ways to live in the
    organizational environment which is dramatically different from the educational environment.
    That two months period called Internship Period , if spent properly and sincerely, enables the
    students to be more confident, more knowledgeable, more responsible and, above all, more
    committed to its work in the practical field. I have also been assigned to do internship of six
    weeks period in BOP Pakistani Chowk Branch, D.G.Khan.
    It has enabled me to understand the practical scenario and sharpen our decision
    making power and utilizing the resources in an effective manner, so that our resources generate
    maximum profit.
    In preparing this report, I have put all of my best efforts and tried my level best to give
    maximum knowledge. Despite of my all the coherent efforts, I do believe that there will always
    be a room for improvement in the efforts of learner like me.

    DEDICATION
    DEDICATED TO MY ALL FRIENDS

    ACKNOWLEDGEMENT

    In the name of ALLAH, the most kind and most merciful.


    First of all Im grateful to ALLAH ALMIGHTY, who bestowed me with health, abilities and
    guidance to complete the project in a successful manner, and without HIS help I was unable to
    perform this task.
    I would also like to thank Branch Manager of BOP for providing me the opportunity to have an
    excellent learning experience during my internship. Their critical comments on my work have
    certainly made me think of new ideas and techniques.

    ABDUL GHAFAR

    TABLE OF CONTENTS

    Executive Summary

    1 Overview of the MCB Bank LTD

    Objective of Studying the MCB

    2 Brief History

    Brief history of MCB Bank LTD

    2.2 Mission Statement

    2.3 Vision Statement

    2.4 Values

    2.5 About MCB

    3 Organizational Structure

    11

    3.1 Board of Directors

    11

    3.2 Organizational Structure of MCB Bank

    12

    3.3 Organizational Structure of MCB Branch

    13

    3.4 Departments in MCB

    14

    3.5 Circle Office

    16

    4 Products & Services offered by MCB

    16

    4.1 Islamic Banking

    16

    4.2 Remit Express

    16

    4.3 MCB Lockers

    17

    4.4 Online Banking

    17

    4.5 MCB Full Day Banking

    17

    5 Different Operations of MCB Bank Ltd

    19

    5.1 MCB enhanced saving account

    19

    5.2 Basic Account

    19

    5.3 Bill Payments

    19

    5.4 Current Account

    19

    5.5 Saving Account

    19

    6 Different Departments operated in MCB Branch Banking

    21

    6.1 General Banking Department

    21

    6.2 Account Department

    21

    6.3 Current Department

    21

    6.4 Clearing Department

    22

    6.5 RTC Department

    22

    7 Different Types of Accounts with Target Market

    27

    7.1 Importance of Deposits for Bank

    27

    7.2 Types of Accounts in MCB

    28

    7.3 Current Deposit or Demand Deposit

    28

    7.4 Saving Account

    29

    7.5 Khanam Bachat Scheme

    31

    8 Structure of Marketing Department

    35

    8.1 Marketing Operations of MCB

    36

    8.2 Functions of the Marketing Department of MCB

    37

    8.3 Marketing Strategy of MCB Bank

    38

    8.4 Marketing MIX

    39

    8.5 Success & Failure of the different products in the market with reasons

    45

    8.6 Failure Products of the MCB Bank

    45

    8.7 Major competitors of the organization

    46

    8.8 Future Prospects of the organization

    46

    8.9 Short-falls/Weaknesses & critical analysis of the Marketing Department

    48

    8.10 Customer services department

    49

    9 Critical Analysis

    50

    9.1 SWOT Analysis

    50

    9.2 Strengths

    50

    9.3 Weaknesses

    51

    9.4 Opportunities

    52

    9.5 Threats

    52

    10 Conclusion & Recommendations

    53

    11 References

    55

    12 Annexes

    56

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