X 3530 M 4 Ibm
X 3530 M 4 Ibm
X 3530 M 4 Ibm
System x3530 M4
Type 7160
System x3530 M4
Type 7160
Note
Before using this information and the product it supports, read the general information in
Notices on page 673 and the IBM Safety Information, and IBM Environmental Notices and User's
Guide on the IBM Documentation CD, and the IBM Warranty Information document that comes with
the server.
Contents
Safety . . . . . . . . . . . . . . . vii
Guidelines for trained service technicians . . . . ix
Inspecting for unsafe conditions . . . . . . ix
Guidelines for servicing electrical equipment . . x
Safety statements . . . . . . . . . . . . xi
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Thermal grease . . . . . . . . . . .
Installing a hot-swap ac power supply . . . .
Installing a hot-swap dc power supply . . . .
Installing a USB embedded hypervisor flash
device . . . . . . . . . . . . . . .
Installing a RAID adapter battery remotely in the
server . . . . . . . . . . . . . . .
Installing an optional 4x2.5-inch hot-swap drive
backplane . . . . . . . . . . . . . .
Completing the installation . . . . . . . .
Replacing the air baffle . . . . . . . .
Replacing a PCI riser-card assembly . . . .
Replacing the server top cover . . . . . .
Connecting the cables . . . . . . . . .
Updating the server configuration . . . . .
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Structural parts .
Power cords . . .
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Notices . . . . . . . . . . . . . . 673
Trademarks . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . .
Particulate contamination . . . . . . . . .
Documentation format . . . . . . . . . .
Telecommunication regulatory statement . . . .
Electronic emission notices . . . . . . . . .
Federal Communications Commission (FCC)
statement. . . . . . . . . . . . . .
Industry Canada Class A emission compliance
statement. . . . . . . . . . . . . .
Avis de conformit la rglementation
d'Industrie Canada . . . . . . . . . .
Australia and New Zealand Class A statement
European Union EMC Directive conformance
statement. . . . . . . . . . . . . .
Germany Class A statement . . . . . . .
Japan VCCI Class A statement. . . . . . .
Japan Electronics and Information Technology
Industries Association (JEITA) statement . . .
Korea Communications Commission (KCC)
statement. . . . . . . . . . . . . .
Russia Electromagnetic Interference (EMI) Class
A statement . . . . . . . . . . . . .
People's Republic of China Class A electronic
emission statement . . . . . . . . . .
Taiwan Class A compliance statement . . . .
674
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Index . . . . . . . . . . . . . . . 683
Contents
vi
Safety
Before installing this product, read the Safety Information.
vii
viii
Safety
ix
Safety statements
These statements provide the caution and danger information that is used in this
documentation.
Important:
Each caution and danger statement in this documentation is labeled with a
number. This number is used to cross reference an English-language caution or
danger statement with translated versions of the caution or danger statement in
the Safety Information document.
For example, if a caution statement is labeled Statement 1, translations for that
caution statement are in the Safety Information document under Statement 1.
Be sure to read all caution and danger statements in this documentation before you
perform the procedures. Read any additional safety information that comes with
your system or optional device before you install the device.
Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect:
To Disconnect:
xi
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100C (212F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
xii
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Statement 4
CAUTION:
Use safe practices when lifting.
18 kg (39.7 lb)
32 kg (70.5 lb)
55 kg (121.2 lb)
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
2
1
Safety
xiii
Statement 6
CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is
connected to the device, you must connect the other end of the power cord to an
easily accessible power source.
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service
technician.
Statement 12
CAUTION:
The following label indicates a hot surface nearby.
Statement 26
xiv
CAUTION:
Do not place any object on top of rack-mounted devices.
Statement 27
CAUTION:
Hazardous moving parts are nearby.
DANGER
v Always lower the leveling pads on the rack cabinet.
v Always install stabilizer brackets on the rack cabinet.
v Always install servers and optional devices starting from the bottom of the
rack cabinet.
v Always install the heaviest devices in the bottom of the rack cabinet.
Safety
xv
xvi
Note: The simple-swap models do not support hard disk drive status reporting
with system management features. Hard disk drive status reporting can be
managed by ServeRAID software. See the RAID documentation in the IBM
ServeRAID Support CD for information about RAID controllers.
The following illustration shows the front of the server model with eight 2.5-inch
hot-swap hard disk drive bays.
Operator
information panel
Rack release
USB 1
USB 2
Video
Drive bay 0 Drive bay 2 Drive bay 4 Drive bay 6
latch
connector connector connector
Rack release latch
Power control
button
and
power - on
LED
Optional optical
drive eject button
Optional
optical drive
activity LED
The following illustration shows the front of the server model with four 3.5-inch
hot-swap hard disk drive bays.
Rack release
latch
Operator
USB 1
USB 2
information panel connector connector
Drive bay 0
Drive bay 1
Drive bay 2
Drive bay 3
If firmware and documentation updates are available, you can download them
from the IBM website. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be
updated occasionally to include information about those features, or technical
updates might be available to provide additional information that is not included
in the server documentation. To check for updates, go to http://www.ibm.com/
supportportal/.
Record information about the server in the following table.
Product name
Machine type
Model number
Serial number
The model number and serial number are on the ID label on the front of the
server. The location of the ID label differs depending on your service model, as
shown in the following illustrations.
Note: The illustrations in this document might differ slightly from your hardware.
ID label
Figure 3. ID label
In addition, the system service label, which is on the cover of the server, provides a
QR code for mobile access to service information. You can scan the QR code using
a QR code reader and scanner with a mobile device and get quick access to the
IBM Service Information website. The IBM Service Information website provides
additional information for parts installation and replacement videos, and error
codes for server support.
The following illustration shows the QR code (ibm.co/18TTiiG):
Figure 4. QR code
You can download an IBM ServerGuide Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
For a list of supported optional devices for the server, see http://www.ibm.com/
systems/info/x86servers/serverproven/compat/us/.
See the Rack Installation Instructions document on the IBM Documentation CD for
complete rack installation and removal instructions.
where e is the drive letter of the CD or DVD drive, and click OK.
If you are using Red Hat Linux, insert the CD into the CD or DVD drive;
then, run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the
documents for the server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click
the plus sign to display the additional documents.
When you select a document, a description of the document is displayed under
Topic Description. To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document
or documents in Acrobat Reader or xpdf. If you selected more than one document,
all the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed
in order of the most occurrences. Click a document to view it, and press Crtl+F to
use the Acrobat search function, or press Alt+F to use the xpdf search function
within the document.
Click Help for detailed information about using the Documentation Browser.
Related documentation
This Installation and Service Guide contains general information about the server
including how to set up and cable the server, how to install supported optional
devices, how to configure the server, and information to help you solve problems
yourself and information for service technicians.
The following documentation also comes with the server:
v Warranty Information:
This document is in printed format and comes with the server. It contains
warranty terms and a pointer to the IBM Statement of Limited Warranty on the
IBM website.
v Important Notices:
This document is in printed format and comes with the server. It contains
information about the safety, environmental, and electronic emission notices for
your IBM product.
v Environmental Notices and User Guide:
This document is in PDF format on the IBM Documentation CD. It contains
translated environmental notices.
v IBM License Agreement for Machine Code:
This document is in PDF on the IBM Documentation CD. It provides translated
versions of the IBM License Agreement for Machine Code for your product.
v Licenses and Attributions Document:
This document is in PDF on the IBM Documentation CD. It provides the open
source notices.
v Safety Information
This document is in PDF on the IBM Documentation CD. It contains translated
caution and danger statements. Each caution and danger statement that appears
in the documentation has a number that you can use to locate the corresponding
statement in your language in the Safety Information document.
v Rack Installation Instructions
This printed document contains instructions for installing the server in a rack.
Depending on the server model, additional documentation might be included on
the IBM Documentation CD.
The ToolsCenter for System x and BladeCenter is an online information center that
contains information about tools for updating, managing, and deploying firmware,
device drivers, and operating systems. The ToolsCenter for System x and
BladeCenter is at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/
index.jsp.
The server might have features that are not described in the documentation that
you received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available
to provide additional information that is not included in the server documentation.
These updates are available from the IBM website. To check for updates, go to
http://www.ibm.com/supportportal/.
Integrated functions:
v Integrated Management Module II
(IMM2), which provides service
processor control and monitoring
functions, video controller, and
remote keyboard, video, mouse,
and remote hard disk drive
capabilities
v Onboard Intel Powerville 4-port
Gigabit Ethernet controller with
Wake on LAN support (by default
Ethernet 1 and 2 are enabled, to
enable Ethernet 3 and 4, it is done
through the Features on Demand
(FoD))
v Onboard PCH with LSI software
RAID with support for RAID
levels 0, 1 and 10
v Light path diagnostics
v Seven Universal Serial Bus (USB)
2.0 ports:
Two on the front of the chassis
Four on the rear of the chassis
One internal
v One serial port
Note: In messages and
documentation, the term service
processor refers to the integrated
management module II (IMM2).
Heat output:
Approximate heat output:
v Minimum configuration: 406 Btu
per hour (119 watts)
v Maximum configuration: 2627.3
Btu per hour (770 watts)
Electrical input:
v Sine-wave input (50 - 60 Hz)
required
v Input voltage automatically
selected
v Input voltage low range:
Minimum: 100 V ac
Maximum: 127 V ac
v Input voltage high range:
Minimum: 200 V ac
Maximum: 240 V ac
v Input kilovolt-amperes (kVA),
approximately:
Minimum: 0.12 kVA
Maximum: 0.78 kVA
Notes:
1. Power consumption and heat
output vary depending on the
number and type of optional
features installed and the
power-management optional
features in use.
2. The noise emission level stated is
the declared (upper limit) sound
power level, in bels, for a random
sample of machines. All
measurements are made in
accordance with ISO 7779 and
reported in conformance with ISO
9296.
10
11
Remotely accessing the server, using the keyboard and mouse from a remote
client
Mapping the CD or DVD drive, diskette drive, and USB flash drive on a
remote client, and mapping ISO and diskette image files as virtual drives that
are available for use by the server
Uploading a diskette image to the IMM memory and mapping it to the server
as a virtual drive
For information on product feature activation, see /http://www.ibm.com/
systems/x/fod/
See Using the remote presence and blue-screen capture features on page 98 for
additional information.
v ServeRAID support
A ServeRAID adapter provides hardware redundant array of independent disks
(RAID) support to create configurations. The server comes with an onboard
RAID controller which provides RAID levels 0 and 1. Additional optional RAID
adapters are available for purchase that provide RAID level 5.
v Service Advisor
The server comes with the Service Advisor feature that can collect data about the
system when a the system detects a fault and sends that data to IBM Service for
problem determination. It also includes the call home feature that automatically
calls IBM Service when a problem occurs. The Service Advisor feature is
integrated into the Integrated Management Module (IMM). You will need to
setup and configure the Service Advisor feature before you can use it. For more
information about how to setup and configure the Service Advisor feature, see
the Integrated Management Module User's Guide at http://www.ibm.com/
supportportal.
v Systems-management capabilities
The server comes with an integrated management module (IMM). When the
IMM is used with the systems-management software that comes with the server,
you can manage the functions of the server locally and remotely. The IMM also
provides system monitoring, event recording, and network alert capability. The
systems-management connector on the rear of the server is dedicated to the
IMM. The dedicated systems-management connector provides additional
security by physically separating the management network traffic from the
production network. You can use the Setup utility to configure the server to use
a dedicated systems-management network or a shared network.
v UEFI-compliant server firmware
The UEFI firmware offers several features, including Unified Extensible
Firmware Interface (UEFI) version 2.1 compliance, Active Energy Management
(AEM) technology, enhanced reliability, availability, and serviceability (RAS)
capabilities, and basic input/output system (BIOS) compatibility support. UEFI
replaces the BIOS and defines a standard interface between the operating
system, platform firmware, and external devices. The server is capable of
booting UEFI-compliant operating systems, BIOS-based operating systems, and
BIOS-based adapters as well as UEFI-compliant adapters. For more information
about UEFI-compliant firmware, go to http://www.ibm.com/support/entry/
portal/docdisplay?lndocid=MIGR-5083207.
Note: The server does not support DOS.
v VMware ESXi embedded hypervisor
An optional USB flash device with VMware ESXi embedded hypervisor software
is available for purchase. Hypervisor is virtualization software that enables
12
multiple operating systems to run on a host system at the same time. See Using
the embedded hypervisor on page 97 for additional information.
13
v ROM-based diagnostics
v ROM checksums
v Serial Presence Detection (SPD) on memory, VPD on system board, power
supply, and hard disk drive or solid state drive backplanes, microprocessor and
memory expansion tray, and Ethernet cards
v Single-DIMM isolation of excessive correctable error or multi-bit error by the
Unified Extensible Firmware Interface (UEFI)
v Standby voltage for system-management features and monitoring
v Startup (boot) from LAN through remote initial program load (RIPL) or dynamic
host configuration protocol/boot protocol (DHCP/BOOTP)
v System auto-configuring from the configuration menu
v System-error logging (POST and IMM)
v Systems-management monitoring through the Inter-Integrated Circuit (I2C)
protocol bus
v Uncorrectable error (UE) detection
v Upgradeable POST, Unified Extensible Firmware Interface (UEFI), diagnostics,
IMM firmware, and read-only memory (ROM) resident code, locally or over the
LAN
v Vital product data (VPD) on microprocessors, system board, power supplies, and
SAS/SATA (hot-swap hard disk drive) backplane
v Wake on LAN capability
14
v Analyzing real-time data for systems and setting critical thresholds that notify
the administrator of emerging problems
v Configuring settings of a single system and creating a configuration plan that
can apply those settings to multiple systems
v Updating installed plug-ins to add new features and functions to the base
capabilities
v Managing the life cycles of virtual resources
For more information about IBM Systems Director, see the IBM Systems Director
Information Center at http://pic.dhe.ibm.com/infocenter/director/pubs/
index.jsp?topic=%2Fcom.ibm.director.main.helps.doc%2Ffqm0_main.html, and the
Systems Management web page at http://www.ibm.com/systems/management,
which presents an overview of IBM Systems Management and IBM Systems
Director.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of
the hot-swap server model.
The following illustration shows the controls, LEDs, and connectors on the front of
the hot-swap server model.
Operator
information panel
Rack release
USB 1
USB 2
Video
Drive bay 0 Drive bay 2 Drive bay 4 Drive bay 6
latch
connector connector connector
Rack release latch
Power control
button
and
power - on
LED
Optional optical
drive eject button
Optional
optical drive
activity LED
v Rack release latches: Press the latches on each front side of the server to slide it
out of the rack.
v Hard disk drive status LEDs: These LEDs are used on hot-swap SAS or SATA
hard disk drives. When one of these LED are lit, it indicates that the drive has
failed. If an optional IBM ServeRAID controller is installed in the server, when
this LED is flashing slowly (one flash per second), it indicates that the drive is
being rebuilt. When the LED is flashing rapidly (three flashes per second), it
indicates that the controller is identifying the drive.
v Hard disk drive activity LEDs: These LEDs are used on SAS or SATA hard disk
drives. Each hot-swap drive has an activity LED, and when this LED is flashing,
it indicates that the drive is in use.
15
16
v Power-control button and power-on LED: Press this button to turn the server
on and off manually or to wake the server from a reduced-power state. The
states of the power-on LED are as follows:
Off: AC power is not present, or the power supply or the LED itself has
failed.
Flashing rapidly (4 times per second): The server is turned off and is not
ready to be turned on. The power-control button is disabled. This lasts
approximately 1 to 3 minutes.
Flashing slowly (once per second): The server is turned off and is ready to
be turned on. You can press the power-control button to turn on the server.
Lit: The server is turned on.
Fading on and off: The server is in a reduced-power state. To wake the
server, press the power-control button or use the IMM web interface. See
Logging on to the Web interface on page 99 for information on logging on
to the IMM web interface.
v Ethernet activity LEDs: When any of these LEDs is flashing or flickering, it
indicates that the server is transmitting to or receiving signals from the Ethernet
LAN that is connected to the Ethernet port that corresponds to that LED.
v Locator button/LED: Use this blue LED to visually locate the server among
other servers. This LED is also used as a presence detection button. You can use
IBM Systems Director to light this LED remotely. This LED is controlled by the
IMM. When you press the locator button, the LED will be lit and it will continue
to be lit until you press it again to turn it off. Press the locator button to visually
locate the server among the others servers. It is also used as the physical
presence for the Trusted Platform Module (TPM).
v Log LED: When this yellow LED is lit, it indicates that a noncritical event has
occurred. Check the system-event log for additional information. See Error
messages on page 137 for more information about event logs.
v System-error LED: When this yellow LED is lit, it indicates that a system error
has occurred. A system-error LED is also on the rear of the server. An LED on
the light path diagnostics panel on the operator information panel is also lit to
help isolate the error. This LED is controlled by the IMM.
v Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might have to use a pen or the end of a straightened paper clip to
press the button.
Note: All the operator information is on the operator information panel already.
You do not need to pull the panel out for obtaining more information.
17
Power-control button/
power-on LED
System locator
LED
Ethernet activities
LEDs
System-error
LED
Check log
LED
Operator information
panel
Light path
diagnostics LEDs
Release button
To access the optional advanced light path diagnostics panel, push the blue release
button on the advanced operator information panel. Pull forward on the unit until
the hinge of the operator panel is free of the server chassis. Then pull down on the
unit, so that you can view the light path diagnostics panel information.
Note: When you slide the optional advanced light path diagnostics panel out of
the server to check the LEDs, do not run the server continuously with light path
diagnostics panel outside of the server. The panel should only be outside of the
server a short time. The optional advanced light path diagnostics panel must
remain in the server when the server is running to ensure proper cooling.
The following illustration shows the LEDs and controls on the light path
diagnostics panel.
18
v Remind button: This button places the system-error/Check Log LED on the
front panel into Remind mode. In Remind mode, the system-error LED flashes
once every 2 seconds until the problem is corrected, the server is restarted, or a
new problem occurs.
By placing the system-error LED indicator in Remind mode, you acknowledge
that you are aware of the last failure but will not take immediate action to
correct the problem.
v Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might have to use a pen or the end of a straightened paper clip to
press the button.
Rear view
The following illustrations show the connectors and LEDs on the rear of the server.
The following illustrations show the connectors on the rear of the server.
19
20
The following illustrations show the locations of the power-supply LEDs for fixed
and redundant models respectively on the rear of the server.
AC LED (green)
DC LED (green)
Power - supply
error LED (yellow)
AC LED (green)
DC LED (green)
Power - supply
error LED (yellow)
Ethernet link
LED
Ethernet
activity LED
v PCI riser slot 1: Insert a full-height, half-length PCI Express adapter into this
slot. See Installing an adapter on page 51 for the supported adapters for these
riser-cards.
v PCI riser slot 2: Insert a low-profile PCI Express adapter into this slot. See
Installing an adapter on page 51 for information about adapters that this riser
card support.
v Power connector: Connect the power cord to this connector.
v AC power LED: Each power supply has an ac power LED and a dc power LED.
When the ac power LED is lit, it indicates that sufficient power is being supplied
to the power supply through the power cord. During normal operation, both the
ac and dc power LEDs are lit. For any other combination of LEDs, see
Power-supply LEDs on page 129.
v DC power LED: Each power supply has a dc power LED and an ac power LED.
When the dc power LED is lit, it indicates that the power supply is supplying
adequate dc power to the system. During normal operation, both the ac and dc
power LEDs are lit. For any other combination of LEDs, see Power-supply
LEDs on page 129.
v Power-supply error LED: Each power supply has an ac power LED and a dc
power LED. When the power-supply error LED is lit, it indicates that the power
supply has failed.
v Video connector: Connect a monitor to this connector. The video connectors on
the front and rear of the server can be used simultaneously.
Note: The maximum video resolution is 1600 x 1200 at 75 Hz.
v Serial connector: Connect a 9-pin serial device to this connector. The serial port
is shared with the integrated management moduleII (IMM2). The IMM2 can take
control of the shared serial port to redirect serial traffic, using Serial over LAN
(SOL).
v USB connectors: Connect a USB device to any of these connectors.
21
v Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is
transmitting to or receiving signals from the Ethernet LAN that is connected to
the Ethernet port.
v Ethernet link LEDs: When these LEDs are lit, they indicate that there is an
active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface
for the Ethernet port.
v Ethernet and system-management connectors:
IMM2 dedicated mode (default): In this mode, which is the default setting for
the server, the Ethernet 2 connector connects to a network for full
systems-management information control. A dedicated management network
provides additional security by physically separating the management
network traffic from the production network. Meanwhile, the Ethernet 1,
Ethernet 3 and Ethernet 4 connectors are used to connect to the production
network. See Using the Setup utility on page 88for more information.
IMM2 shared mode : In this mode, the Ethernet 1 connector is used to
connect to a network for full systems-management information control and
production network. See Using the Setup utility on page 88 for more
information.
Note: The IMM2 network must operate at 100 Mbps full duplex. The IMM2
network connection does not support Gigabit Ethernet. However, in shared
mode the production Ethernet network still operates at Gigabit speeds.
Table 2. UEFI settings for remote access to the IMM
UEFI mode
Ethernet Port 1
Ethernet Port 2
Ethernet Port 3
(optional)
Ethernet Port 4
(optional)
IMM network
interface port
dedicated
(default)
Production
Ethernet
IMM2 dedicated
(please see note)
Production
Ethernet
Production
Ethernet
IMM network
interface port
shared
Shared Production Gb
Ethernet and
IMM2 (please
see note)
Production
Ethernet
Production
Ethernet
Production
Ethernet
Note:
v The IMM network is limited to 100 Mbps full duplex.
22
Statement 5
23
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
2
1
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will turn off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v The integrated management module (IMM) can turn off the server as an
automatic response to a critical system failure.
24
25
26
Standard upload:
Standard upload with the system serial number:
Secure upload:
Secure upload with the system serial number:
Server components
The following illustration shows the major components in the server.
The illustrations in this document might differ slightly from your hardware.
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component
while the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before
you remove or install the component.
Chapter 2. Installing optional devices
27
USB hypervisor
connector
Front video
connector (Optional)
Backplane configuration
connector
Power-supply
connector
DIMM
connectors 1-6
Microprocessor 1
Microprocessor 2
Operator
information panel
connector 2
Operator
information panel
connector 1
Fan
connector 1B
Fan
connector 1A
Fan
Fan
connector 2B connector 3B
Fan
connector 2A
Fan
connector 3A
Power-supply
signal connector
Optical drive
connector
(optional)
28
System-board jumpers
The following illustration shows the location and description of the switches and
jumpers.
29
Jumper name
Jumper setting
CN14
J2
Note:
1. If no jumper is present, the server responds as if the pins are set to 1 and 2.
2. Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2
and 3 before the server is turned on alters which flash ROM page is loaded. Do not
change the jumper pin position after the server is turned on. This can cause an
unpredictable problem.
Important:
1. Before you change any switch settings or move any jumpers, turn off the
server; then, disconnect all power cords and external cables. Review the
information in Safety on page vii, Installation guidelines on page 34,
Handling static-sensitive devices on page 36, and Turning off the server on
page 23.
2. Any system-board switch or jumper blocks that are not shown in the
illustrations in this document are reserved.
System-board LEDs
The following illustration shows the light-emitting diodes (LEDs) on the system
board.
30
Locator LED
PCI riser 2
missing LED
Microprocessor
mismatch LED
DIMM error
LEDs 7-12
Microprocessor 2
error LED
DIMM error
LEDs 1-6
Microprocessor 1
error LED
PCI riser 1
missing LED
Fan 1B
error LED
Fan 1A
error LED
Fan 2B
error LED
Fan 2A
error LED
Fan 3B
error LED
Fan 3A
error LED
31
USB hypervisor
connector
Front video
connector (Optional)
Backplane configuration
connector
Power-supply
connector
DIMM
connectors 1-6
Microprocessor 1
Microprocessor 2
Operator
information panel
connector 2
Operator
information panel
connector 1
Fan
connector 1B
Fan
connector 1A
Fan
Fan
connector 2B connector 3B
Fan
connector 2A
Fan
connector 3A
Power-supply
signal connector
Optical drive
connector
(optional)
32
PCI riser-card
33
Installation guidelines
Use the installation guidelines to install the IBM System x3530 M4 Type 7160.
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the system to halt, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when removing or installing a hot-swap
devices.
Before you install optional devices, read the following information:
v Read the safety information that begins on page Safety on page vii and the
guidelines in Handling static-sensitive devices on page 36. This information
will help you work safely.
v Make sure that the devices that you are installing are supported.
v Make sure that the devices that you are installing are supported. For a list of
supported optional devices for the server, go to http://www.ibm.com/systems/
info/x86servers/serverproven/compat/us.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum
levels of performance. To download firmware updates for your server, go to
http://www.ibm.com/support/fixcentral.
Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest level
of code is supported for the cluster solution before you update the code.
For additional information about tools for updating, managing, and deploying
firmware, see the ToolsCenter for System x and BladeCenter at
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=TOOLCENTER.
v Before you install optional hardware, make sure that the server is working
correctly. Start the server, and make sure that the operating system starts, if an
operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see Running the DSA
Preboot diagnostic programs on page 135 for information about how to run
diagnostics.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
v Do not attempt to lift an object that you think is too heavy for you. If you have
to lift a heavy object, observe the following precautions:
Make sure that you can stand safely without slipping.
Distribute the weight of the object equally between your feet.
Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
To avoid straining the muscles in your back, lift by standing or by pushing
up with your leg muscles.
v Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
34
v To view the error LEDs on the system board and internal components, leave the
server connected to power.
v You do not have to turn off the server to install or replace hot-swap power
supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices.
However, you must turn off the server before you perform any steps that
involve removing or installing adapter cables and you must disconnect the
power source from the server before you perform any steps that involve
removing or installing a riser card.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points
on hot-swap components.) See the instructions for removing or installing a
specific hot-swap component for any additional procedures that you might have
to perform before you remove or install the component.
v When you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
35
36
Thumbscrew
Top cover
37
Air baffle
Alignment hook
38
v
v
v
Note: To determine the type of a DIMM, see the label on the DIMM. The
information on the label is in the format xxxxx nRxxx PC3-xxxxx-xx-xx-xxx. The
numeral in the sixth numerical position indicates whether the DIMM is
single-rank (n=1) or dual-rank (n=2).
Do not install registered and unbuffered DIMMs in the same server.
The server supports 1.35-volt (low-voltage) and 1.5-volt DIMMs. Do not install a
1.35-volt and 1.5-volt DIMM in the same server.
The server supports a maximum of 12 DIMMs (single-rank, dual-rank, or
quad-rank) on the system board. If you mix single-rank, dual-rank, or quad-rank
DIMMs in the server, quad-rank DIMMs must be installed first. When one
quad-rank DIMM is installed, it must be installed in DIMM slot 1.
The DIMM options that are available for the server are 2 GB, 4 GB, 8 GB, 16 GB,
and 32 GB (when available).
Channel 0
Channel 1
Channel 2
Microprocessor 1
DIMM connectors 1
and 2
DIMM connectors 3
and 4
DIMM connectors 5
and 6
Microprocessor 2
DIMM connectors 7
and 8
DIMM connectors 9
and 10
DIMM connectors 11
and 12
v The following table shows the DIMM connectors that are associated with each
microprocessor:
Table 5. DIMM connectors associated with each microprocessor
Microprocessor
Microprocessor 1
1 through 6
39
Microprocessor 2
7 through 12
1, 3, 5, 2, 4, 6
1, 7, 3, 9, 5, 11, 2, 8, 4, 10, 6, 12
v Spare channel mode: When you use the memory mirroring feature, consider the
following information:
In spare channel mode, one rank is a spare of the other ranks on the same
channel. The spare rank is held in reserve and is not available as system
memory. The spare rank must have identical or larger memory capacity than
all the other ranks (sparing source ranks) on the same channel. After sparing,
the sparing source rank will be lost.
DIMMs must be installed in sets of three. The DIMMs in each set must be the
same size and type.
The following table lists the DIMM installation sequence for rank sparing
mode when one or two microprocessors is installed in the server:
Table 7. DIMM population sequence (rank sparing mode)
Number of installed
microprocessors
1, 3, 5
2, 4, 6
1, 3, 5
7, 9, 11
2, 4, 6
8, 10, 12
40
3, 5
4, 6
3, 5
9, 11
4, 6
10, 12
41
42
5. Touch the static-protective package that contains the DIMM to any unpainted
metal surface on the outside of the server. Then, remove the DIMM from the
package.
6. Turn the DIMM so that the DIMM keys align correctly with the connector.
7. Insert the DIMM into the connector by aligning the edges of the DIMM with
the slots at the ends of the DIMM connector (see System-board optional device
connectors on page 31 for the locations of the DIMM connectors).
8. Firmly press the DIMM straight down into the connector by applying pressure
on both ends of the DIMM simultaneously. The retaining clips snap into the
locked position when the DIMM is firmly seated in the connector.
Note: If there is a gap between the DIMM and the retaining clips, the DIMM
has not been correctly inserted; open the retaining clips, remove the DIMM,
and then reinsert it.
If you have other devices to install or remove, do so now. Otherwise, go to
Completing the installation on page 77.
Installing drives
The following notes describe the type of hard disk drives that the server supports
and other information that you must consider when you install a hard disk drive.
To confirm that the server supports the drive that you are installing, see
http://www.ibm.com/systems/info/x86servers/serverproven/compat/us.
v Locate the documentation that comes with the drive and follow those
instructions in addition to the instructions in this chapter.
v Make sure that you have all the cables and other equipment that are specified in
the documentation that comes with the drive.
v Select the bay in which you want to install the drive.
v The server supports one optional ultra-slim SATA CD-RW/DVD-ROM optical
drive.
43
v The server can support up to eight 2.5 inch hot-swap SAS/SATA drives, four
3.5-inch hot-swap SAS/SATA drives, or four 3.5-inch simple-swap SATA drives.
(see Supported SAS/SATA drive backplane configurations for the supported
configurations).
v You can mix hot-swap SAS and SATA hard disk drives in the same server as
long as you do not mix drives on the same array.
v The electromagnetic interference (EMI) integrity and cooling of the server are
protected by having all bays and PCI Express slots covered or occupied. When
you install a drive, save the EMC shield and filler panel from the bay in the
event that you later remove the device.
d. Gently push the drive assembly into the drive bay until the drive stops.
e. Rotate the drive-tray handle to the closed (locked) position.
f. Skip to step 5.
4. Install a 2.5-inch hot-swap drive:
a. Remove the filler panel from the empty drive bay.
b. Make sure that the drive-tray handle is in the open (unlocked) position.
c. Align the drive assembly with the guide rails in the bay.
44
d. Gently push the drive assembly into the drive bay until the drive stops.
e. Rotate the drive-tray handle to the closed (locked) position.
5. Check the drive status LED to verify that the drive is operating correctly. If the
yellow drive status LED for a drive is lit continuously, that drive is faulty and
must be replaced. If the green drive activity LED is flashing, the drive is being
accessed.
Note: If the server is configured for RAID operation using a ServeRAID
adapter, you might have to reconfigure your disk arrays after you install drives.
See the ServeRAID adapter documentation for additional information about
RAID operation and complete instructions for using the ServeRAID adapter.
6. If you are installing additional hot-swap drives, do so now.
7. Restart the server. Confirm that it starts correctly and recognizes the newly
installed devices, and make sure that no error LEDs are lit.
8. Complete the additional steps in Instructions for IBM Business Partners on
page 26.
If you have other devices to install or remove, do so now. Otherwise, go to
Completing the installation on page 77.
The following illustration shows the drive bay IDs on a 2.5-inch drive server
model.
45
46
c. Gently slide the drive assembly into the drive bay until it clicks into place.
d. Install the filler panel.
5. If you are installing additional simple-swap drives, do so now.
6. Restart the server. Confirm that it starts correctly and recognizes the newly
installed devices, and make sure that no error LEDs are lit.
Note: If the server is configured for RAID operation using a ServeRAID
adapter, you might have to reconfigure your disk arrays after you install drives.
See the ServeRAID adapter documentation for additional information about
RAID operation and complete instructions for using the ServeRAID adapter.
If you have other devices to install or remove, do so now. Otherwise, go to
Completing the installation on page 77.
47
5. Pull the optical drive filler out of the front of the server.
6. Remove the retention clip from the side of the drive filler.
Note: If you are installing a drive that contains a laser, observe the following
safety precaution.
Statement 3
48
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
49
PCI riser 1
PCI riser 2
50
Installing an adapter
Use this information to install an adapter.
The following notes describe the types of adapters that the server supports and
other information that you must consider when you install an adapter:
v To confirm that the server supports the adapter that you are installing, see
http://www.ibm.com/systems/info/x86servers/serverproven/compat/us.
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this section.
v Do not set the maximum digital video adapter resolution above 1280 x 1024 at
75 Hz for an LCD monitor. This is the highest resolution that is supported for
any add-on video adapter that you install in the server.
v Any high-definition video-out connector or stereo connector on any add-on
video adapter is not supported.
v The server provides two PCI riser slots on the system board. The riser cards
provide up to three PCIE 3 adapter slots (see PCI riser cards on page 32 for
the location of the PCI-e slots on the riser cards). The following table lists the
PCI-e slots on the riser-card and the system board, the microprocessor to which
each slot is connected, and the supported adapters that you can install in each
slot:
Table 9. PCI riser slots supported configurations
Microprocessor
to which the
slot is connected Configuration 1
PCI riser-card
assembly
PCI-e slot
number
Microprocessor 1 N/A
PCIE 3.0 x4
low-profile,
internal RAID
adapter
Configuration 2
Note: PCI-e slot 3 on PCI riser-card assembly 2 is reserved for an optional internal RAID
adapter. Do not install any internal RAID adapter in PCI riser-card assembly 1.
v Depending on your server model, the server comes with an onboard RAID
controller which provides basic RAID levels 0 and 1 functionality. The server
supports the following optional RAID adapters that you can purchase for
additional RAID support. For configuration information, see the documentation
that comes with the adapter or the ServeRAID documentation at
http://www.ibm.com/supportportal/.
Attention: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest level
of code is supported for the cluster solution before you update the code.
ServeRAID controllers:
- ServeRAID H1110 SAS/SATA Controller for System x
Chapter 2. Installing optional devices
51
52
PCI bracket
Adapter
PCI slot 1
PCI slot 2
PCI bracket
Riser-card
assembly 1
Adapter
PCI slot 3
Riser-card
assembly 2
Adapter
7. Install the PCI riser-card assembly in the server (see Installing a PCI riser-card
assembly on page 50).
8. Perform any configuration tasks that are required for the adapter.
If you have other devices to install or remove, do so now. Otherwise, go to
Completing the installation on page 77.
53
Port 1
(ports 7-4)
Port 0
(ports 0-3)
You can purchase an optional IBM ServeRAID SAS/SATA controller. You must
install the optional ServeRAID adapter in PCI slot 3 on PCI riser-card assembly 2.
If the server does not already come with PCI riser-card assembly 2, you must
purchase the PCI riser-card assembly option. For configuration information, see the
ServeRAID documentation at http://www.ibm.com/support/mysupport/.
Attention: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of
code is supported for the cluster solution before you update the code.
Note:
1. Follow the general rule for connecting the SAS signal cables to the adapter and
drive backplane, port 0 on the adapter to port 0 on the drive backplane; then
port 1 on the adapter to port 1 on the drive backplane (depending on the drive
backplane you install in the server).
2. When you install an IBM ServeRAID SAS/SATA adapter that has a battery, you
must install the ServeRAID battery remotely on the remote battery holder in
the server (see Installing a RAID adapter battery remotely in the server on
page 71).
To install an IBM ServeRAID adapter, complete the following steps:
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. Turn off the server (see Turning off the server on page 23) and all attached
peripheral devices. Disconnect all power cords; then, disconnect all external
cables from the server.
3. Remove the top cover (see Removing the server top cover on page 36).
4. Carefully grasp PCI riser-card assembly 2 by the blue touch points and pull it
until the PCI riser-card assembly disengages from the connector on the system
board.
5. Pull the release pin on the rear of the PCI riser-card assembly to unlock the
retention latch; then rotate the retention latch to the open position.
6. Touch the static-protective package that contains the ServeRAID adapter to
any unpainted surface on the outside of the server; then, grasp the adapter by
the top edge or upper corners of the adapter and remove it from the package.
54
7. Align the ServeRAID adapter so that the keys align correctly with the
connector on the PCI riser-card assembly.
8. Insert the ServeRAID adapter into the connector on the riser-card until it is
firmly seated.
Attention: Incomplete insertion might cause damage to the server or the
adapter.
9. Rotate the retention latch to the closed position, making sure the retention
latch engages the ServeRAID adapter. Then, push in the release pin to lock the
retention latch in place.
10. Connect the power/configuration cable to the drive backplane and the system
board.
11. Connect the signal cable to the drive backplane and to the adapter. Be sure to
route the signal cables as shown in the following illustration. Secure the cables
with any cable clips on the system board so that they do not get in the way or
get damaged.
12. Reinstall PCI riser-card assembly 2 onto the system board.
If you have other devices to install or remove, do so now. Otherwise, go to
Completing the installation on page 77.
55
v Do not remove the first microprocessor from the system board when you install
the second microprocessor.
v When you install the second microprocessor, you must also install additional
memory and the fourth and sixth fans. See Installing a memory module on
page 38 for details about the memory installation sequence.
v To ensure proper server operation when you install an additional
microprocessor, use microprocessors that have the same QuickPath Interconnect
(QPI) link speed, integrated memory controller frequency, core frequency, power
segment, internal cache size, and type.
v Mixing microprocessors of different stepping levels within the same server
model is supported.
v When mixing microprocessors with different stepping levels within the same
server model, you do not have to install the microprocessor with lowest
stepping level and features in microprocessor socket 1.
v Both microprocessor voltage regulator modules are integrated on the system
board.
v Read the documentation that comes with the microprocessor, so that you can
determine whether you have to update the server firmware. To download the
latest level of the server firmware and other code updates for your server, go to
http://www.ibm.com/supportportal/.
v If the thermal-grease protective cover (for example, a plastic cap or tape liner) is
removed from the heat sink, do not touch the thermal grease on the bottom of
the heat sink or set down the heat sink. For details, see Thermal grease.
Note: Removing the heat sink from the microprocessor destroys the even
distribution of the thermal grease and requires replacing the thermal grease.
v To order an additional optional microprocessor, contact your IBM marketing
representative or authorized reseller.
v The following table shows the DIMM connectors on the system board and the
DIMM connectors that are associated with each microprocessor:
Table 10. DIMM connectors associated with each microprocessor
Microprocessor
DIMM connectors
Microprocessor socket 1
1 through 6
Microprocessor socket 2
7 through 12
To install an additional microprocessor and heat sink, complete the following steps:
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. Turn off the server (see Turning off the server on page 23) and all attached
peripheral devices. Disconnect all power cords; then, disconnect all external
cables from the server.
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling these devices,
see Handling static-sensitive devices on page 36.
3. Remove the top cover (see Removing the server top cover on page 36).
4. Remove the air baffle (see Removing the air baffle on page 37).
5. Locate microprocessor socket 2 on the system board.
6. Remove the heat-sink filler, if one is present.
7. Open the microprocessor socket release lever and retainer.
56
a. Press down and out on the release lever on microprocessor socket 2 and
lift up the microprocessor release lever until it stops in the fully open
position.
b. Lift the hinged microprocessor bracket frame into an open position.
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling these
devices, see Handling static-sensitive devices on page 36.
57
Attention:
v Do not rotate the handle on the tool until you are ready to install the
microprocessor into the microprocessor socket.
v Do not touch the microprocessor contacts; handle the microprocessor by
the edges only. Contaminants on the microprocessor contacts, such as oil
from your skin, can cause connection failures between the contacts and
the socket.
v Handle the microprocessor carefully. Dropping the microprocessor
during installation or removal can damage the contacts.
d. Remove the cover from the bottom of the microprocessor installation tool.
Press both microprocessor cover release tabs outward (in opposite
directions as shown in the illustration) and remove the microprocessor
installation tool with the microprocessor attached.
Installation tool
Microprocessor
Microprocessor
cover release
tabs
Microprocessor
cover
Installation tool
Microprocessor
Alignment pins
58
Handle
Installation tool
Align the screws on the heat sink with the screw holes on the system
board; then, place the heat sink on the microprocessor with the
thermal-grease side down.
c. Press firmly on the captive screws and tighten them with a screwdriver.
The follow illustration shows the sequence in tightening the screws, which
is also shown on top of the heat sink. Begin with the screw labeled as "1",
then "2", "3" and finally "4". If possible, each screw should be rotated two
full rotations at a time. Repeat until the screws are tight. Do not
overtighten the screws by using excessive force. If you are using a torque
wrench, tighten the screws to 8.5 Newton-meters (Nm) to 13 Nm (6.3
foot-pounds to 9.6 foot-pounds).
59
REPEAT SEQUENCE
UNTIL TIGHT.
10. If you installed the second microprocessor, install the two fans on Fan
connector 4 and Fan connector 6 of the system board respectively (see
Replacing a hot-swap fan assembly).
11. Reinstall the air baffle, (see Replacing the microprocessor air baffle).
12. Reconnect any cables that you have disconnected from the adapters or system
board.
If you have other devices to install or remove, do so now. Otherwise, go to
Completing the installation on page 77.
Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed
from the top of the microprocessor and is going to be reused or when debris is
found in the grease.
When you are installing the heat sink on the same microprocessor that is was
removed from, make sure that the following requirements are met:
v The thermal grease on the heat sink and microprocessor is not contaminated.
v Additional thermal grease is not added to the existing thermal grease on the
heat sink and microprocessor.
Note:
v Read the Safety information on page Safety on page vii.
v Read the Installation guidelines on page 34.
v Read Handling static-sensitive devices on page 36.
To replace damaged or contaminated thermal grease on the microprocessor and
heat sink, complete the following steps:
1. Place the heat sink on a clean work surface.
2. Remove the cleaning pad from its package and unfold it completely.
3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat
sink.
Note: Make sure that all of the thermal grease is removed.
4. Use a clean area of the cleaning pad to wipe the thermal grease from the
microprocessor; then, dispose of the cleaning pad after all of the thermal grease
60
is removed.
0.02 mL of thermal
grease
Microprocessor
Note: If the grease is properly applied, approximately half of the grease will
remain in the syringe.
6. Install the heat sink onto the microprocessor as described in Installing an
additional microprocessor and heat sink on page 55.
61
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a with one of these parts, contact a service
technician.
To install a hot-swap power supply, complete the following steps:
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. Touch the static-protective package that contains the hot-swap power supply
to any unpainted metal surface on the server; then, remove the power supply
from the package and place it on a static-protective surface.
62
3. If you are installing a hot-swap power supply into an empty bay, remove the
power-supply filler panel from the power-supply bay.
4. Grasp the handle on the rear of the power supply with the gold contact ; then,
slide the power supply forward into the power-supply bay until it clicks.
Make sure that the power supply connects firmly into the power-supply
connector.
5. Route the power cord through the cable retainer clip on the rear of the server
so that it does not accidentally become unplugged.
6. Connect the power cord for the new power supply to the power-cord
connector on the power supply.
7. Connect the other end of the power cord to a properly grounded electrical
outlet.
8. Make sure that the ac power LED and the dc power LED on the power
supply are lit, indicating that the power supply is operating correctly. The two
green LEDs are to the right of the power-cord connector.
9. If you are replacing a power supply with one of a different wattage in the
server, apply the new power information label provided over the existing
power information label on the server. Power supplies in the server must be
with the same power rating or wattage to ensure that the server will operate
correctly.
xxx-xxx/xxx-xxx
x,x/x,x
xx/xx Hz
xxx-xxx/xxx-xxx
x,x/x,x
xx/xx Hz
XXXX
xxx
KCC-REM-IBC-7915
10. If you are adding a power supply to the server, attach the redundant power
information label that comes with this option on the server cover near the
Chapter 2. Installing optional devices
63
power supplies.
XXXW ~ AC
1
xxx-xxx/
xxx-xxxV~
XXXW ~ AC
2
xxx-xxx/
xxx-xxxV~
x,x/x,x A
x,x/x,x A
xx/xx Hz
xx/xx Hz
Power supplies
11. Restart the server. Confirm that it starts correctly and recognizes the newly
installed device, and make sure that no error LEDs are lit.
64
CAUTION:
This equipment is designed to permit the connection of the earthed conductor of
the dc supply circuit to the earthing conductor at the equipment.
This equipment is designed to permit the connection of the earthed conductor of
the dc supply circuit to the earthing conductor at the equipment. If this connection
is made, all of the following conditions must be met:
v This equipment shall be connected directly to the dc supply system earthing
electrode conductor or to a bonding jumper from an earthing terminal bar or
bus to which the dc supply system earthing electrode conductor is connected.
v This equipment shall be located in the same immediate area (such as, adjacent
cabinets) as any other equipment that has a connection between the earthed
conductor of the same dc supply circuit and the earthing conductor, and also the
point of earthing of the dc system. The dc system shall not be earthed elsewhere.
v The dc supply source shall be located within the same premises as this
equipment.
v Switching or disconnecting devices shall not be in the earthed circuit conductor
between the dc source and the point of connection of the earthing electrode
conductor.
Statement 31
65
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded power source.
v Connect to properly wired power sources any equipment that will be
attached to this product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached ac power cords, dc power sources, network
connections, telecommunications systems, and serial cables before you
open the device covers, unless you are instructed otherwise in the
installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
you install, move, or open covers on this product or attached devices.
To Connect:
To Disconnect:
Statement 33
CAUTION:
This product does not provide a power-control button. Turning off blades or
removing power modules and I/O modules does not turn off electrical current to
the product. The product also might have more than one power cord. To remove
all electrical current from the product, make sure that all power cords are
disconnected from the power source.
66
OFF
Statement 34
CAUTION:
To reduce the risk of electric shock or energy hazards:
v This equipment must be installed by trained service personnel in a
restricted-access location, as defined by the NEC and IEC 60950-1, First
Edition, The Standard for Safety of Information Technology Equipment.
v Connect the equipment to a properly grounded safety extra low voltage
(SELV) source. A SELV source is a secondary circuit that is designed so that
normal and single fault conditions do not cause the voltages to exceed a safe
level (60 V direct current).
v Incorporate a readily available approved and rated disconnect device in the
field wiring.
v See the specifications in the product documentation for the required
circuit-breaker rating for branch circuit overcurrent protection.
v Use copper wire conductors only. See the specifications in the product
documentation for the required wire size.
v See the specifications in the product documentation for the required torque
values for the wiring-terminal screws.
Important: Be sure to read the multilingual safety instructions on the CD that comes with
the server before you use the product.
67
2. Touch the static-protective package that contains the hot-swap power supply
to any unpainted metal surface on the server; then, remove the power supply
from the package and place it on a static-protective surface.
3. Turn off the circuit breaker for the dc power source to which the new power
supply will be connected. Disconnect the power cord from the dc power
source.
4. Attach the dc power cable to the new power supply. Make sure the wires are
connected securely to the -48V, ground, and -48V return terminals.
Power input LED
-48V return
Ground
-48V
5. If you are installing a hot-swap power supply into an empty bay, remove the
power-supply filler from the power-supply bay.
6. Grasp the handle on the rear of the power supply and slide the power supply
forward into the power-supply bay until it clicks. Make sure that the power
supply connects firmly into the power-supply connector.
7. Route the power cord through the handle and cable tie if any, so that it does
not accidentally become unplugged.
8. Connect the other ends of the dc power cable to the dc power source. Cut the
wires to the correct length, but do not cut them shorter than 150 mm (6 inch).
If the power source requires ring terminals, you must use a crimping tool to
install the ring terminals to the power cord wires. The ring terminals must be
UL approved and must accommodate the wires that are described in the note.
The minimum nominal thread diameter of a pillar or stud type of terminal
must be 4 mm; for a screw type of terminal the diameter must be 5.0 mm.
68
9. Turn on the circuit breaker for the dc power source to which the new power
supply is connected.
10. Make sure that the green power LEDs on the power supply are lit, indicating
that the power supply is operating correctly.
11. If you are replacing a power supply with one of a different wattage in the
server, apply the new power information label provided over the existing
power information label on the server. Power supplies in the server must be
with the same power rating or wattage to ensure that the server will operate
correctly.
12. If you are adding a power supply to the server, attach the redundant power
information label that comes with this option on the server cover near the
power supplies.
69
6. Slide the lockbar toward the riser-card assembly to the locked position until it
is seated firmly.
70
Lockbar
USB Hypervisor
key
71
4. Install the interposer card in the interposer card connector on the RAID
adapter:
a. Remove the interposer card and the screw from the bag.
b. Rotate the plastic standoff on the interposer card so that it aligns with the
hole on the RAID adapter; then, align the connector on interposer card
with the interposer card connector on the RAID adapter.
c. Press the interposer card down onto the interposer card connector on the
RAID adapter until it is firmly seated.
d. From underneath the RAID adapter, insert the screw that you took from
the bag and tighten the screw to secure the interposer card to the RAID
adapter.
5. Connect one end of the remote battery cable to the interposer card.
Attention: To avoid damage to the hardware, make sure that the black dot
on the remote battery cable connector faces away from the interposer card on
the adapter. Do not force the remote battery cable into the connector.
72
6. Install the RAID adapter on the riser card and install the PCI riser-card
assembly in the server (see Installing a PCI riser-card assembly on page 50).
7. Connect the other end of the remote battery cable to the remote battery cable
connector on the battery carrier.
Attention: To avoid damage to the hardware, make sure that the black dot
on the remote battery cable connector faces away from the interposer card on
the adapter. Do not force the remote battery cable into the connector.
8. Route the remote battery cable in server as shown in the following illustration.
Attention: Make sure that the cable is not pinched and does not cover any
connectors or obstruct any components on the system board.
9. Install the battery on the safety cover:
a. Orient the battery as shown in the following illustration; then, lower the
battery onto the safety cover. If the battery comes with a battery carrier,
ensure that battery carrier posts align with the rings on the battery
mounting slot so that the battery carrier is secure in the slot.
Note: The positioning of the remote battery depends on the type of remote
battery that you install.
b. Rotate the retention clip to the close position and press down on the
retention clip until it snaps in place to hold the battery in place.
10. Connect the remote battery cable to the remote battery cable connector to the
ServeRAID adapter. Route the remote battery cable in the server as shown in
the following illustration.
Attention: Make sure that the cable is not pinched and does not cover any
connectors or obstruct any components on the system board.
If you have other devices to install or remove, do so now. Otherwise, go to
Completing the installation on page 77.
73
74
Power cable
75
Power cable
b. Connect the other end of the signal cable to the Port 1 connector on the
RAID adapter or the connector on the system board. Be sure to route the
signal cable through the cage hole next to the power distribution board.
76
c. Use the cable clips on the chassis to secure the cables so that they do not get
in the way or get damaged.
If you have other devices to install or remove, do so now. Otherwise, go to
Completing the installation.
77
Alignment hook
Alignment pin
78
PCI riser 1
PCI riser 2
79
3. Slightly slide the cover toward the front of the server until the inset tabs start
to engage on the server; then, tighten the thumbscrews to secure the cover to
the chassis.
4. Install the server into the rack enclosure and push the server into the rack until
it clicks into place.
80
Power control
button
and
power - on
LED
Optional optical
drive eject button
Optional
optical drive
activity LED
The following illustration shows the locations of the input and output connectors
for both non-hot-swap and hot-swap power supplies respectively on the rear of the
server.
Ethernet 2
Power supply
Power supply Ethernet 1
PCI slot 3
connector
PCI slot 2
USB 4
Ethernet 4
Ethernet 3
USB 3
PCI slot 1
Power
supply 1
Power
supply 2
Power supply
connectors
Ethernet 2
PCI slot 3
Ethernet 1
Ethernet 4
Ethernet 3
PCI slot 2
USB 4
USB 3
PCI slot 1
You must turn off the server before you connect or disconnect cables.
See the documentation that comes with any external devices for additional cabling
instructions. It might be easier for you to route cables before you connect the
devices to the server.
81
82
83
84
time and user errors. Wizards and other default settings enable customization
capabilities. The low-touch, set-once and walk-away feature reduces the
hands-on server setup time from days to minutes, particularly for larger
deployments. For information about this tool, see http://www.ibm.com/
support/entry/portal/docdisplay?lndocid=TOOL-FASTSET.
v Integrated Management Module
Use the integrated management module II (IMM2) for configuration, to update
the firmware and sensor data record/field replaceable unit (SDR/FRU) data, and
to remotely manage a network. For information about using the IMM, see
Using the integrated management module II on page 95 and the Integrated
Management Module User's Guide at www.ibm.com/support/entry/portal/
docdisplay?lndocid=MIGR-5089484&brandind=5000008.
v VMware ESXi embedded hypervisor
An optional USB flash device with VMware ESXi embedded hypervisor software
is available for purchase. Hypervisor is virtualization software that enables
multiple operating systems to run on a host system at the same time. The USB
embedded hypervisor flash device installs in the USB connector on the system
board. For more information about using the embedded hypervisor, see Using
the embedded hypervisor on page 97.
v Remote presence capability and blue-screen capture
The remote presence and blue-screen capture features are integrated functions of
the Integrated Management Module II (IMM2). The remote presence feature
provides the following functions:
Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz,
regardless of the system state
Remotely accessing the server, using the keyboard and mouse from a remote
client
Mapping the CD or DVD drive, diskette drive, and USB flash drive on a
remote client, and mapping ISO and diskette image files as virtual drives that
are available for use by the server
Uploading a diskette image to the IMM memory and mapping it to the server
as a virtual drive
The blue-screen capture feature captures the video display contents before the
IMM restarts the server when the IMM detects an operating-system hang
condition. A system administrator can use the blue-screen capture feature to
assist in determining the cause of the hang condition.
v Ethernet controller configuration
For information about configuring the Ethernet controller, see Configuring the
Gigabit Ethernet controller on page 100.
v Configuring RAID arrays
For information about configuring RAID arrays, see Configuring RAID arrays.
v IBM Advanced Settings Utility (ASU) program
Use this program as an alternative to the Setup utility for modifying UEFI
settings and IMM settings. Use the ASU program online or out of band to
modify UEFI settings from the command line without the need to restart the
server to access the Setup utility. For more information about using this
program, see IBM Advanced Settings Utility program on page 104.
85
ServerGuide features
This information provides an overview of the ServerGuide features.
Features and functions can vary slightly with different versions of the ServerGuide
program. To learn more about the version that you have, start the ServerGuide Setup
and Installation CD and view the online overview. Not all features are supported on
all server models.
The ServerGuide program performs the following tasks:
v Sets system date and time
v Detects the RAID adapter or controller and runs the SAS/SATA RAID
configuration program
v Checks the microcode (firmware) levels of a ServeRAID adapter and determines
whether a later level is available from the CD
v Detects installed hardware options and provides updated device drivers for
most adapters and devices
v Provides diskette-free installation for supported Windows operating systems
v Includes an online readme file with links to tips for your hardware and
operating-system installation
86
87
88
Select this choice to view the system-board identifier, the revision level or
issue date of the firmware, the integrated management module and
diagnostics code, and the version and date.
This choice is on the full Setup utility menu only.
v System Settings
Select this choice to view or change the server component settings.
Adapters and UEFI Drivers
Select this choice to view information about the adapters and device drivers
installed in the server that are compliant with UEFI 1.10 and UEFI 2.0.
Processors
Select this choice to view or change the processor settings.
Memory
Select this choice to view or change the memory settings. To configure
memory mirroring, select System Settings Memory Memory Mode
Mirrored.
Devices and I/O Ports
Select this choice to view or change assignments for devices and
input/output (I/O) ports. You can configure the serial ports; configure remote
console redirection; enable or disable integrated Ethernet controllers, the
SAS/SATA adapter, SATA optical drive channels, and PCI slots; and view the
system Ethernet MAC addresses. If you disable a device, it cannot be
configured, and the operating system will not be able to detect it (this is
equivalent to disconnecting the device).
Power
Select this choice to view or change power capping to control consumption,
processors, and performance states.
- Active Energy Manager
Select this choice to enable or disable power capping. If you enable power
capping, the Active Energy Manager program will limit the maximum
power that is consumed by the server.
Note: It is available only when System Settings Processors Processor
Performance States is enabled.
- Power/Performance Bias
Select this choice to determine how the power management of the
microprocessor is controlled. You can choose either Platform Controlled
(system) or OS Controlled (operating system) to control the setting. Not all
operating systems support this feature.
- Platform Controlled Type
Select this choice to determine how to balance between performance and
power consumption. Choosing Maximum Performance will disable power
management functions and allow the most aggressive use of turbo.
Choosing Minimal Power will maximizes the use of power management
features for least power consumption and disable turbo.
Note: It is available only when System Settings Power
Power/Performance Bias Platform Controlled is enabled.
- Workload Configuration
Select this choice to determine how to balance between I/O bandwidth and
balanced workload. Choosing I/O sensitive will get higher I/O bandwidth
Chapter 3. Configuration information and instructions
89
while expansion cards are used. Choosing Balanced will allow enough
frequency for workload while the microprocessor cores are idle.
Operating Modes
Select this choice to view or change the operating profile (performance and
power utilization). This choice specify a preset operating mode to configure
the server for maximum power savings, maximum efficiency, and maximum
performance.
- Choose Operating Mode
Select the operating mode based on your preference. Power savings and
performance are also highly dependent on hardware and software running
on the system. When a present mode is selected, the low-level settings are
not changeable and will be grayed out.
- Memory Speed
Select the desired memory speed. Maximum performance mode maximizes
performance. Balanced mode offers a balance between performance and
power. Minimal power mode maximizes power savings.
- Memory Power Management
Select this choice to enable or disable power management on memory. If
you choose Disabled, it will provide maximum performance but minimum
power savings. If you choose Automatic, it is suitable for most applications.
- Proc Performance States
Select this choice to enable or disable processor performance states.
Enabling processor performance states (Intel Speedstep Technology) saves
power by reducing speed and voltage as the microprocessor utilized is
reduced.
Note: Some operating systems must have the correct power profile selected
to take advantage of this feature.
- C1 Enhance Mode
Select this choice to enable or disable C1E (C1 Enhanced) state. Enabling
C1E (C1 Enhanced) state can save power by halting CPU cores that are
idle.
Note: An operating system that supports C1E state must be installed to
take advantage of this feature. Changing this setting will be effective after
the next system reboot.
- QPI Link Frequency
Select this choice to determine the desired microprocessor QPI link
frequency. Maximum performance mode maximizes performance. Balanced
mode offers a balance between performance and power. Minimal power
maximizes power savings.
- Turbo Mode
Select this choice to enable or disable turbo mode. Enabling turbo mode
can boost the overall microprocessor performance when all microprocessor
cores are not fully utilized. A microprocessor core can run above its rated
frequency for a short period of time when it is in turbo mode.
- CPU C-States
Select this choice to enable or disable ACPI C2 Processor Power states. It
will be effective after the next system reboot.
- Package ACPI CState Limit
90
91
- Reset IMM
Select this choice to reset the IMM settings.
Recovery
Select this option to configure recovery settings.
Storage
Select this option to see all the storage device settings.
Network
Select this choice to view or configure the network device options, such as
iSCSI, PXE, and network devices. There might be additional configuration
choices for optional network devices that are compliant with UEFI 2.1 and
later.
Driver Health
Select this option to view the status of the controllers in the system as
reported by their corresponding drivers.
v Date and Time
Select this choice to set the date and time in the server, in 24-hour format
(hour:minute:second).
This choice is on the full Setup utility menu only.
v Start Options
Select this choice to view or change the start options, including the startup
sequence, keyboard NumLock state, PXE boot option, and PCI device boot
priority. Changes in the startup options take effect when you start the server.
The startup sequence specifies the order in which the server checks devices to
find a boot record. The server starts from the first boot record that it finds. If the
server has Wake on LAN hardware and software and the operating system
supports Wake on LAN functions, you can specify a startup sequence for the
Wake on LAN functions. For example, you can define a startup sequence that
checks for a disc in the CD-RW/DVD drive, then checks the hard disk drive,
and then checks a network adapter.
This choice is on the full Setup utility menu only.
v Boot Manager
Select this choice to view, add, delete, or change the device boot priority, boot
from a file, select a one-time boot, or reset the boot order to the default setting.
v System Event Logs
Select this choice to enter the System Event Manager, where you can view the
POST event log and the system-event log. You can use the arrow keys to move
between pages in the error log.
The POST event log contains the three most recent error codes and messages
that were generated during POST.
The system-event log contains POST and system management interrupt (SMI)
events and all events that are generated by the baseboard management
controller that is embedded in the integrated management module (IMM).
Important: If the system-error LED on the front of the server is lit but there are
no other error indications, clear the system-event log. Also, after you complete a
repair or correct an error, clear the system-event log to turn off the system-error
LED on the front of the server.
POST Event Viewer
Select this choice to enter the POST event viewer to view the POST event log.
System Event Log
92
v
v
Passwords
From the User Security menu choice, you can set, change, and delete a power-on
password and an administrator password.
The User Security choice is on the full Setup utility menu only.
If you set only a power-on password, you must type the power-on password to
complete the system startup and to have access to the full Setup utility menu.
An administrator password is intended to be used by a system administrator; it
limits access to the full Setup utility menu. If you set only an administrator
password, you do not have to type a password to complete the system startup, but
you must type the administrator password to access the Setup utility menu.
If you set a power-on password for a user and an administrator password for a
system administrator, you can type either password to complete the system
startup. A system administrator who types the administrator password has access
to the full Setup utility menu; the system administrator can give the user authority
to set, change, and delete the power-on password. A user who types the power-on
password has access to only the limited Setup utility menu; the user can set,
change, and delete the power-on password, if the system administrator has given
the user that authority.
Chapter 3. Configuration information and instructions
93
Power-on password:
If a power-on password is set, when you turn on the server, you must type the
power-on password to complete the system startup. You can use any combination
of 6 - 20 printable ASCII characters for the password.
When a power-on password is set, you can enable the Unattended Start mode, in
which the keyboard and mouse remain locked but the operating system can start.
You can unlock the keyboard and mouse by typing the power-on password.
If you forget the power-on password, you can regain access to the server in any of
the following ways:
v If an administrator password is set, type the administrator password at the
password prompt. Start the Setup utility and reset the power-on password.
v Remove the battery from the server and then reinstall it. See Removing the
system battery on page 255 for instructions for removing the battery.
v Clear CMOS data by using the clear CMOS jumper (see System-board jumpers
on page 29 for more information).
Attention: Before you change any switch settings or move any jumpers, turn
off the server; then, disconnect all power cords and external cables. See the
safety information that begins on page Safety on page vii. Do not change
settings or move jumpers on any system-board switch or jumper blocks that are
not shown in this document.
Clearing CMOS data does not affect the administrator password.
Administrator password:
If an administrator password is set, you must type the administrator password for
access to the full Setup utility menu. You can use any combination of 6 to 20
printable ASCII characters for the password.
Attention: If you set an administrator password and then forget it, there is no
way to change, override, or remove it. You must replace the system board.
94
95
96
To start using the embedded hypervisor functions, you must add the USB flash
device to the startup sequence in the Setup utility.
To add the USB flash device to the startup sequence, complete the following steps:
1. Turn on the server.
Note: Approximately 1 to 3 minutes after the server is connected to ac power,
the power-control button becomes active.
2. When the prompt <F1> Setup is displayed, press F1.
3. From the Setup utility main menu, select Boot Manager.
4. Select Add Boot Option; then, select USB Storage. Press Enter, and then select
Esc.
5. Select Change Boot Order and then select Commit Changes; then, press Enter.
6. Select Save Settings and then select Exit Setup.
97
If the embedded hypervisor flash device image becomes corrupt, you can use the
VMware Recovery CD that comes with the system to recover the flash device image.
To recover the flash device image, complete the following steps:
1. Turn on the server.
Note: Approximately 1 to 3 minutes after the server is connected to ac power,
the power-control button becomes active.
2. Insert the VMware Recovery CD into the CD or DVD drive.
3. Follow the instructions on the screen.
For additional information and instructions, see the VMware ESXi Server 31
Embedded Setup Guide a http://www-03.ibm.com/systems/x/os/vmware/esxi/
98
99
4. Click Continue to start the session. The System Health page provides a quick
view of the system status.
100
ServeRAID-H1110 adapter
ServeRAID-M1115 adapter
MegaRAID BIOS
Configuration Utility (press
Ctrl+H to start), pre-boot CLI
(press Ctrl+P to start),
ServerGuide, HII
ServeRAID-M5110,
ServeRAID-M5120 adapters
ServeRAID-C105
HII
Server configuration
Note:
1. For more information about Problem Determination and Service Guide for
ServeRAID M controllers, see .
2. For more information about Configuration and Options Guide (COG), see .
3. For further details on creating a software RAID array of hard disk drives,
please see the ServeRAID C105 documentation at .
4. When the ServeRAID adapter is removed, software RAID will not be
supported. This system does not support downgrade software RAID function
from hardware RAID configuration.
101
102
103
104
105
3. Copy and unpack the ASU package, which also includes other required files, to
the server. Make sure that you unpack the ASU and the required files to the
same directory. In addition to the application executable (asu or asu64), the
following files are required:
v For Windows based operating systems:
ibm_rndis_server_os.inf
device.cat
v For Linux based operating systems:
cdc_interface.sh
4. After you install ASU, use the following command syntax to set the UUID:
asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> [access_method]
Where:
<uuid_value>
Up to 16-byte hexadecimal value assigned by you.
[access_method]
The access method that you selected to use from the following
methods:
v Online authenticated LAN access, type the command:
[host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>]
Where:
imm_internal_ip
The IMM internal LAN/USB IP address. The default value is
169.254.95.118.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
Note: If you do not specify any of these parameters, ASU will use the
default values. When the default values are used and ASU is unable to access
the IMM using the online authenticated LAN access method, ASU will
automatically use the unauthenticated KCS access method.
The following commands are examples of using the userid and password
default values and not using the default values:
Example that does not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> --user <user_id>
--password <password>
Example that does use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>
v Online KCS access (unauthenticated and user restricted):
You do not need to specify a value for access_method when you use this
access method.
Example:
asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>
The KCS access method uses the IPMI/KCS interface. This method requires
that the IPMI driver be installed. Some operating systems have the IPMI
106
Note: When using the remote LAN access method to access IMM using the
LAN from a client, the host and the imm_external_ip address are required
parameters.
host <imm_external_ip> [user <imm_user_id>][password <imm_password>]
Where:
imm_external_ip
The external IMM LAN IP address. There is no default value. This
parameter is required.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
The following commands are examples of using the userid and password
default values and not using the default values:
Example that does not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> --host <imm_ip>
--user <user_id> --password <password>
Example that does use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> --host <imm_ip>
v Bootable media:
You can also build a bootable media using the applications available through
the Tools Center Web site at http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=TOOL-CENTER. From the IBM Tools Center page, scroll
down for the available tools.
5. Restart the server.
107
108
<m/t_model>
The server machine type and model number. Type mtm xxxxyyy, where
xxxx is the machine type and yyy is the server model number.
<s/n>
The serial number on the server. Type sn zzzzzzz, where zzzzzzz is the
serial number.
<asset_method>
The server asset tag number. Type asset
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, where
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number.
[access_method]
The access method that you select to use from the following methods:
v Online authenticated LAN access, type the command:
[host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>]
Where:
imm_internal_ip
The IMM internal LAN/USB IP address. The default value is
169.254.95.118.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
Note: If you do not specify any of these parameters, ASU will use the
default values. When the default values are used and ASU is unable to access
the IMM using the online authenticated LAN access method, ASU will
automatically use the following unauthenticated KCS access method.
The following commands are examples of using the userid and password
default values and not using the default values:
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model>
--user <imm_user_id> --password <imm_password>
asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n> --user <imm_user_id>
--password <imm_password>
asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag>
--user <imm_user_id> --password <imm_password>
Examples that do use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
v Online KCS access (unauthenticated and user restricted):
You do not need to specify a value for access_method when you use this
access method.
The KCS access method uses the IPMI/KCS interface. This method requires
that the IPMI driver be installed. Some operating systems have the IPMI
driver installed by default. ASU provides the corresponding mapping layer.
You can download the ASU from the IBM Web site. To download the
Advanced Settings Utility Users Guide, complete the following steps.
109
Note: Changes are made periodically to the IBM Web site. The actual
procedure might vary slightly from what is described in this document.
a. Go tohttp://www.ibm.com/supportportal/.
b. Click on the Downloads tab at the top of the panel.
c. Under ToolsCenter, select View ToolsCenter downloads.
d. Select Advanced Settings Utility (ASU).
e. Scroll down and click on the link and download the ASU version for
your operating system. Scroll down and look under Online Help to
download the Advanced Settings Utility Users Guide.
The following commands are examples of using the userid and password
default values and not using the default values:
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model>
asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n>
asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag>
v Remote LAN access, type the command:
Note: When using the remote LAN access method to access IMM using the
LAN from a client, the host and the imm_external_ip address are required
parameters.
host <imm_external_ip> [user <imm_user_id>][password <imm_password>]
Where:
imm_external_ip
The external IMM LAN IP address. There is no default value. This
parameter is required.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
The following commands are examples of using the userid and password
default values and not using the default values:
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model> --host <imm_ip>
--user <imm_user_id> --password <imm_password>
asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n> --host <imm_ip>
--user <imm_user_id> --password <imm_password>
asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag>
--host <imm_ip> --user <imm_user_id> --password <imm_password>
Examples that do use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> --host <imm_ip>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> --host <imm_ip>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
--host <imm_ip>
v Bootable media:
110
You can also build a bootable media using the applications available through
the ToolsCenter Web site at http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=TOOL-CENTER. From the IBM ToolsCenter page, scroll
down for the available tools
5. Restart the server.
111
112
Chapter 4. Troubleshooting
This chapter describes the diagnostic tools and troubleshooting information that
are available to help you solve problems that might occur in the server.
If you cannot diagnose and correct a problem by using the information in this
chapter, see Appendix D, Getting help and technical assistance, on page 669 for
more information.
Start here
You can solve many problems without outside assistance by following the
troubleshooting procedures in this documentation and on the World Wide Web.
This document describes the diagnostic tests that you can perform, troubleshooting
procedures, and explanations of error messages and error codes. The
documentation that comes with your operating system and software also contains
troubleshooting information.
Diagnosing a problem
Before you contact IBM or an approved warranty service provider, follow these
procedures in the order in which they are presented to diagnose a problem with
your server.
1. Return the server to the condition it was in before the problem occurred. If
any hardware, software, or firmware was changed before the problem occurred,
if possible, reverse those changes. This might include any of the following
items:
v
v
v
v
v
Hardware components
Device drivers and firmware
System software
UEFI firmware
System input power or network connections
2. View the light path diagnostics LEDs and event logs. The server is designed
for ease of diagnosis of hardware and software problems.
v Light path diagnostics LEDs: See Light path diagnostics LEDs on page 123
for information about using light path diagnostics LEDs.
v Event logs: See Event logs on page 130 for information about notification
events and diagnosis.
v Software or operating-system error codes: See the documentation for the
software or operating system for information about a specific error code. See
the manufacturer's website for documentation.
3. Run IBM Dynamic System Analysis (DSA) and collect system data. Run
Dynamic System Analysis (DSA) to collect information about the hardware,
firmware, software, and operating system. Have this information available
when you contact IBM or an approved warranty service provider. For
instructions for running DSA, see the Dynamic System Analysis Installation and
User's Guide.
113
To download the latest version of DSA code and the Dynamic System Analysis
Installation and User's Guide, go to http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=SERV-DSA.
4. Check for and apply code updates. Fixes or workarounds for many problems
might be available in updated UEFI firmware, device firmware, or device
drivers. To display a list of available updates for the server, go to
http://www.ibm.com/support/fixcentral.
Attention: Installing the wrong firmware or device-driver update might cause
the server to malfunction. Before you install a firmware or device-driver
update, read any readme and change history files that are provided with the
downloaded update. These files contain important information about the
update and the procedure for installing the update, including any special
procedure for updating from an early firmware or device-driver version to the
latest version.
Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
a. Install UpdateXpress system updates. You can install code updates that are
packaged as an UpdateXpress System Pack or UpdateXpress CD image. An
UpdateXpress System Pack contains an integration-tested bundle of online
firmware and device-driver updates for your server. In addition, you can
use IBM ToolsCenter Bootable Media Creator to create bootable media that
is suitable for applying firmware updates and running preboot diagnostics.
For more information about UpdateXpress System Packs, see
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERVXPRESS and Updating the firmware on page 83. For more information
about the Bootable Media Creator, see http://www.ibm.com/support/
entry/portal/docdisplay?lndocid=TOOL-BOMC.
Be sure to separately install any listed critical updates that have release
dates that are later than the release date of the UpdateXpress System Pack
or UpdateXpress image (see step 4b).
b. Install manual system updates.
1) Determine the existing code levels.
In DSA, click Firmware/VPD to view system firmware levels, or click
Software to view operating-system levels.
2) Download and install updates of code that is not at the latest level.
To display a list of available updates for the server, go to
http://www.ibm.com/support/fixcentral.
When you click an update, an information page is displayed, including
a list of the problems that the update fixes. Review this list for your
specific problem; however, even if your problem is not listed, installing
the update might solve the problem.
5. Check for and correct an incorrect configuration. If the server is incorrectly
configured, a system function can fail to work when you enable it; if you make
an incorrect change to the server configuration, a system function that has been
enabled can stop working.
a. Make sure that all installed hardware and software are supported. See
http://www.ibm.com/systems/info/x86servers/serverproven/compat/us
to verify that the server supports the installed operating system, optional
devices, and software levels. If any hardware or software component is not
supported, uninstall it to determine whether it is causing the problem. You
114
Undocumented problems
If you have completed the diagnostic procedure and the problem remains, the
problem might not have been previously identified by IBM. After you have
verified that all code is at the latest level, all hardware and software configurations
are valid, and no light path diagnostics LEDs or log entries indicate a hardware
component failure, contact IBM or an approved warranty service provider for
assistance.
To open an online service request, go to http://www.ibm.com/support/entry/
portal/Open_service_request. Be prepared to provide information about any error
codes and collected data and the problem determination procedures that you have
used.
Chapter 4. Troubleshooting
115
Service bulletins
IBM continually updates the support website with the latest tips and techniques
that you can use to solve problem that you might have with the IBM System x3530
M4 server.
To find service bulletins that are available for the IBM System x3530 M4 server, go
to http://www.ibm.com/supportportal/ and search for 7160 and retain.
Checkout procedure
The checkout procedure is the sequence of tasks that you should follow to
diagnose a problem in the server.
116
Chapter 4. Troubleshooting
117
Diagnostic tools
The following tools are available to help you diagnose and solve hardware-related
problems.
v Light path diagnostics
Use light path diagnostics to diagnose system errors quickly. See Light path
diagnostics on page 120 for more information.
v Event logs
The event logs list the error codes and messages that are generated when an
error is detected for the subsystems IMM2, POST, DSA, and the server
baseboard management controller. See Event logs on page 130 for more
information.
v Integrated Management Module (IMM)
The Integrated Management Module (IMM) combines service processor
functions, video controller, and remote presence and blue-screen capture features
in a single chip. The IMM provides advanced service-processor control,
monitoring, and alerting function. If an environmental condition exceeds a
threshold or if a system component fails, the IMM lights LEDs to help you
diagnose the problem, records the error in the IMM event log, and alerts you to
the problem. Optionally, the IMM also provides a virtual presence capability for
remote server management capabilities. The IMM provides remote server
management through the following industry-standard interfaces:
Intelligent Platform Management Protocol (IPMI) version 2.0
Simple Network Management Protocol (SNMP) version 3
Common Information Model (CIM)
Web browser
For more information about the Integrated Management Module (IMM), see
Using the integrated management module II on page 95, Appendix A,
Integrated Management Module II (IMM2) error messages, on page 291, and
the Integrated Management Module User's Guide at www.ibm.com/support/entry/
portal/docdisplay?lndocid=MIGR-5089484&brandind=5000008.
v IBM Dynamic System Analysis
Two editions of IBM Dynamic System Analysis (DSA) are available for
diagnosing problems, DSA Portable and DSA Preboot:
DSA Portable
DSA Portable collect and analyze system information to aid in diagnosing
server problems. DSA Portable runs on the server's operating system and
collect the following information about the server:
- Drive health information
-
118
- System configuration
- Vital product data, firmware, and UEFI configuration
DSA Portable create a DSA log, which is a chronologically ordered merge of
the system-event log (as the IPMI event log), the integrated management
module (IMM) chassis-event log (as the ASM event log), and the
operating-system event logs. You can send the DSA log as a file to IBM
service (when requested by service) or view the information as a text file or
HTML file.
Note: Use the latest available version of DSA to make sure you are using the
most recent configuration data. For documentation and download information
for DSA, see http://www.ibm.com/systems/management.
For additional information, see IBM Dynamic System Analysis on page 134
and Appendix C, DSA diagnostic test results, on page 549.
DSA Preboot
DSA Preboot diagnostic program is stored in the integrated USB memory on
the server. DSA Preboot collects and analyzes system information to aid in
diagnosing server problems, as well as offering a rich set of diagnostic tests of
the major components of the server. DSA Preboot collects the following
information about the server:
- Drive health information
- Event logs for ServeRAID controllers and service processors
- Installed hardware, including PCI and USB information
-
Chapter 4. Troubleshooting
119
120
2. To view the advanced operator information panel, press the blue latch on the
right of the operator panel. Lit LEDs on this panel indicate the type of error
that has occurred.
Look at the system service label inside the server cover, which gives an
overview of internal components that correspond to the LEDs on the light path
diagnostics panel. This information and the information in Light path
diagnostics LEDs on page 123 can often provide enough information to
diagnose the error.
3. Remove the server cover and look inside the server for lit LEDs. Certain
components inside the server have LEDs that are lit to indicate the location of a
problem.
The following illustration shows the LEDs on the system board.
System error LED
Locator LED
PCI riser 2
missing LED
Microprocessor
mismatch LED
DIMM error
LEDs 7-12
Microprocessor 2
error LED
DIMM error
LEDs 1-6
Microprocessor 1
error LED
PCI riser 1
missing LED
Fan 1B
error LED
Fan 1A
error LED
Fan 2B
error LED
Fan 2A
error LED
Fan 3B
error LED
Fan 3A
error LED
Chapter 4. Troubleshooting
121
Power-control button/
power-on LED
System locator
LED
Ethernet activities
LEDs
System-error
LED
Check log
LED
Operator information
panel
Light path
diagnostics LEDs
Release button
To access the optional advanced light path diagnostics panel, push the blue release
button on the advanced operator information panel. Pull forward on the unit until
the hinge of the operator panel is free of the server chassis. Then pull down on the
unit, so that you can view the light path diagnostics panel information.
Note: When you slide the optional advanced light path diagnostics panel out of
the server to check the LEDs, do not run the server continuously with light path
diagnostics panel outside of the server. The panel should only be outside of the
server a short time. The optional advanced light path diagnostics panel must
remain in the server when the server is running to ensure proper cooling.
The following illustration shows the LEDs and controls on the light path
diagnostics panel.
122
Figure 70. LEDs and controls on the light path diagnostics panel
v Remind button: This button places the system-error/Check Log LED on the
front panel into Remind mode. In Remind mode, the system-error LED flashes
once every 2 seconds until the problem is corrected, the server is restarted, or a
new problem occurs.
By placing the system-error LED indicator in Remind mode, you acknowledge
that you are aware of the last failure but will not take immediate action to
correct the problem.
v Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might have to use a pen or the end of a straightened paper clip to
press the button.
Description
Action
An error has occurred and cannot 1. Check the IMM2 system even log and the system-error
be isolated. The error is not
log for information about the error.
represented by a path.
2. Save the log if necessary and clear the log afterwards.
Chapter 4. Troubleshooting
123
Description
Action
System Error
LED
An error occurred.
OVER SPEC
LINK
Reserved.
PS
PCI
FAN
A fan has failed, is operating too 1. Check the LEDs on the server.
slowly, or has been removed. The
2. Reseat the failing fan, which is indicated by a lit LED on
TEMP LED might also be lit.
the fan.
3. Replace the failing fan.
124
Description
Action
TEMP
MEM
NMI
Chapter 4. Troubleshooting
125
Description
Action
CONFIG
1. If the CONFIG LED and the CPU LED are lit, complete
the following steps to correct the problem:
a. Check the microprocessors that were just installed to
make sure that they are compatible with each other
(see Replacing a microprocessor and heat sink on
page 275 for additional information about
microprocessor requirements).
b. (Trained technician only) Replace the incompatible
microprocessor.
c. Check the system-event logs for information about the
error. Replace any components that are identified in
the error log.
2. If the CONFIG LED and the MEM LED are both lit,
complete the following steps:
a. Make sure that the DIMM configuration is supported
(see Installing a memory module on page 38 for
DIMM requirements and installation sequence
information).
b. Replace the DIMMs with a supported configuration.
126
Description
Action
CPU
An invalid microprocessor
1. If the CONFIG LED is lit, the system issues an invalid
configuration or a microprocessor
microprocessor configuration error. Complete the
has failed (both the CPU LED
following steps to correct the problem:
and the CONFIG LED might be
a. Check the microprocessors that were just installed to
lit).
make sure that they are compatible with each other
(see Replacing a microprocessor and heat sink on
page 275 for additional information about
microprocessor requirements) and use the Setup utility
and select System Information System Summary
Processor to verify the microprocessors information.
b. (Trained technician only) Replace the incompatible
microprocessor.
c. Check the system-event logs for information about the
error. Replace any components that are identified in
the error log.
2. If the CPU LED is lit and the CONFIG LED is not lit,
complete the following steps:
a. (Trained technician only) Make sure that the failing
microprocessor, which is indicated by a lit LED on the
system board, is installed correctly. See Replacing a
microprocessor and heat sink on page 275 for
information about installation and requirements.
When only the CPU LED is lit, a
microprocessor has failed.
Chapter 4. Troubleshooting
127
Description
Action
HDD
1. Check the LEDs on the hard disk drives for the drive
with a lit status LED and reseat the hard disk drive.
2. Make sure that the cables are correctly connected to the
hard disk drive backplane.
3. For more information, see Hard disk drive problems on
page 140.
4. If the error remains, replace the following components in
the order listed, restarting the server after each:
a. Replace the hard disk drive.
b. Replace the hard disk drive backplane.
5. If the error remains, replace the following components
one at a time, in the order listed, restarting the server
after each:
a. Replace the hard disk drive.
b. Replace the hard disk drive backplane.
6. If the problem remains, go to .
BOARD
128
Power-supply LEDs
This section describes the power-supply LEDs on the rear of the server and the
suggested actions to correct the detected problems.
The following minimum configuration is required for the DC LED on the power
supply to be lit:
v Power supply
v Power cord
The following minimum configuration is required for the server to start:
v One microprocessor in microprocessor socket 1
v One 2 GB DIMM (per microprocessor) on the system board
v One power supply
v Power cord
v Four cooling fans
The following illustrations show the locations of the power-supply LEDs for fixed
and redundant models respectively.
AC LED (green)
AC LED (green)
DC LED (green)
Power - supply
error LED (yellow)
Ethernet link
LED
Ethernet
activity LED
The following table describes the problems that are indicated by various
combinations of the power-supply LEDs and the power-on LED on the operator
information panel and suggested actions to correct the detected problems.
Power-supply LEDs
AC
DC
Error
Description
Action
Notes
On
On
Off
Normal operation
Off
Off
Off
This is a normal
condition when no ac
power is present.
Chapter 4. Troubleshooting
129
Power-supply LEDs
AC
DC
Error
Description
Action
Off
Off
On
Off
On
Off
Faulty
power-supply
Off
On
On
Faulty
power-supply
On
Off
Off
Power-supply not
fully seated, faulty
system board, or
faulty
power-supply
Notes
This happens only
when a second power
supply is providing
power to the server.
Typically indicates a
power-supply is not
fully seated.
On
Off
On
Faulty power
-supply
On
On
On
Power-supply is
faulty
Event logs
Error codes and messages are displayed in POST event log, system-event log,
integrated management module (IMM2) event log, and DSA event log.
v POST event log: This log contains the three most recent error codes and
messages that were generated during POST. You can view the contents of the
POST event log from the Setup utility (see Starting the Setup utility on page
88). For more information about POST error codes, see Appendix B, UEFI
(POST) error codes, on page 525.
v System-event log: This log contains POST and system management interrupt
(SMI) events and all events that are generated by the baseboard management
controller that is embedded in the integrated management module (IMM). You
can view the contents of the system-event log through the Setup utility and
through the Dynamic System Analysis (DSA) program (as IPMI event log).
The system-event log is limited in size. When it is full, new entries will not
overwrite existing entries; therefore, you must periodically clear the
system-event log through the Setup utility. When you are troubleshooting an
error, you might have to save and then clear the system-event log to make the
most recent events available for analysis. For more information about the
system-event log, see Appendix A, Integrated Management Module II (IMM2)
error messages, on page 291.
Messages are listed on the left side of the screen, and details about the selected
message are displayed on the right side of the screen. To move from one entry
to the next, use the Up Arrow () and Down Arrow () keys.
Some IMM sensors cause assertion events to be logged when their setpoints are
reached. When a setpoint condition no longer exists, a corresponding deassertion
event is logged. However, not all events are assertion-type events.
130
v Integrated management module (IMM2) event log: This log contains a filtered
subset of all IMM, POST, and system management interrupt (SMI) events. You
can view the IMM event log through the IMM Web interface. For more
information, see Logging on to the Web interface on page 99. You can also
view the IMM event log through the Dynamic System Analysis (DSA) program
(as the ASM event log). For more information about IMM error messages, see
Appendix A, Integrated Management Module II (IMM2) error messages, on
page 291.
v DSA event log: This log is generated by the Dynamic System Analysis (DSA)
program, and it is a chronologically ordered merge of the system-event log (as
the IPMI event log), the IMM chassis-event log (as the ASM event log), and the
operating-system event logs. You can view the DSA event log through the DSA
program (see Viewing event logs without restarting the server). For more
information about DSA and DSA messages, see Appendix C, DSA diagnostic
test results, on page 549 and IBM Dynamic System Analysis on page 134.
For more information about viewing the logs or clearing the logs, see Viewing
event logs through the Setup utility, Viewing event logs without restarting the
server, and Clearing the error logs on page 133.
Chapter 4. Troubleshooting
131
You can view the IMM event log through the Event Log link in the integrated
management module (IMM) Web interface. For more information, see Logging on
to the Web interface on page 99.
The following table describes the methods that you can use to view the event logs,
depending on the condition of the server. The first three conditions generally do
not require that you restart the server.
Table 13. Methods for viewing event logs
Condition
Action
132
Action
Restart the server and press F2 to start DSA
Preboot and view the diagnostic event log
(see Running the DSA Preboot diagnostic
programs on page 135 for more
information).
Alternatively, you can restart the server and
press F1 to start the Setup utility and view
the POST event log or system-event log. For
more information, see Viewing event logs
through the Setup utility on page 131.
POST
When you turn on the server, it performs a series of tests to check the operation of
the server components and some optional devices in the server. This series of tests
is called the power-on self-test, or POST.
Note: This server does not use beep codes for server status.
If a power-on password is set, you must type the password and press Enter (when
you are prompted), for POST to run.
If POST detects a problem an error message is displayed. See Appendix B, UEFI
(POST) error codes, on page 525 for more information.
If POST detects a problem, an error message is sent to the POST event log, see
Event logs on page 130 for more information.
Chapter 4. Troubleshooting
133
DSA editions
Two editions of Dynamic System Analysis are available.
v DSA Portable
DSA Portable Edition runs within the operating system; you do not have to
restart the server to run it. It is packaged as a self-extracting file that you
download from the Web. When you run the file, it self-extracts to a temporary
folder and performs comprehensive collection of hardware and operating-system
information. After it runs, it automatically deletes the temporary files and folder
and leaves the results of the data collection and diagnostics on the server.
If you are able to start the server, use DSA Portable.
v DSA Preboot
DSA Preboot runs outside of the operating system; you must restart the server to
run it. It is provided in the flash memory on the server, or you can create a
bootable media such as a CD, DVD, ISO, USB, or PXE using the IBM
ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC
User Guide at http://www.ibm.com/support/entry/portal/
134
If you are unable to restart the server or if you need comprehensive diagnostics,
use DSA Preboot.
The IBM System x3530 M4 server comes with DSA Preboot diagnostics code on
the integrated USB flash memory. Utilities are available to reset and update the
diagnostics code on the integrated USB flash device, if the diagnostic partition
becomes damaged and does not start the DSA Preboot diagnostic programs. For
more information and to download the utilities, go to http://www.ibm.com/
support/entry/portal/docdisplay?lndocid=SERV-DSA.
135
replace the component that was being tested when the server stopped.
Service advisor
The server comes with the Service Advisor feature that can collect data about the
system when the system detects a fault and sends that data to IBM Service for
problem determination. It also includes the call home feature that automatically
calls IBM Service when a problem occurs. The Service Advisor feature is integrated
into the Integrated Management Module (IMM). You will need to setup and
configure the Service Advisor feature before you can use it. For more information
about how to setup and configure the Service Advisor feature, see the Integrated
Management Module User's Guide at www.ibm.com/support/entry/portal/
docdisplay?lndocid=MIGR-5089484&brandind=5000008.
136
Error messages
This section provides the list of error codes and messages for UEFI/POST, IMM2,
and DSA that are generated when a problem is detected.
See Appendix B, UEFI (POST) error codes, on page 525, Appendix A, Integrated
Management Module II (IMM2) error messages, on page 291, and Appendix C,
DSA diagnostic test results, on page 549 for more information.
Troubleshooting by symptom
Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms.
Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms.
If you cannot find a solution to the problem in these tables, see Appendix C, DSA
diagnostic test results, on page 549 for information about testing the server and
Running the DSA Preboot diagnostic programs on page 135 for additional
information about running DSA Preboot program that is stored in integrated USB
memory on the server. For additional information to help you solve problems, see
Start here on page 113.
If you have just added new software or a new optional device and the server is
not working, complete the following steps before you use the troubleshooting
tables:
1. Check the system-error LED on the operator information panel; if it is lit, check
the light path diagnostics LEDs (see Light path diagnostics on page 120).
2. Remove the software or device that you just added.
3. Run IBM Dynamic System Analysis (DSA) to determine whether the server is
running correctly (for information about using DSA, see Appendix C, DSA
diagnostic test results, on page 549.
4. Reinstall the new software or new device.
Chapter 4. Troubleshooting
137
Action
138
Hypervisor problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
If an optional embedded
hypervisor flash device is not
listed in the expected boot
order, does not appear in the
list of boot devices, or a similar
problem has occurred.
1. Make sure that the optional embedded hypervisor flash device is selected on
the boot manager (<F12> Select Boot Device) at startup.
2. Make sure that the embedded hypervisor flash device is seated in the
connector correctly (see Removing a USB embedded hypervisor flash device
on page 229 and Replacing a USB embedded hypervisor flash device on
page 231).
3. See the documentation that comes with the optional embedded hypervisor
flash device for setup and configuration information.
4. Make sure that other software works on the server.
General problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check whether a component is
a consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
A cover latch is broken, an LED If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
is not working, or a similar
trained service technician (see Chapter 6, Removing and replacing components,
problem has occurred.
on page 173 to determine whether the part is a consumable, structural, or FRU
component).
The server cover was removed
while running and the server
shut off.
Chapter 4. Troubleshooting
139
Action
Not all drives are recognized by Remove the drive that is indicated by DSA (see Removing hot-swap drives on
the DSA hard disk drive
page 210 or Removing a simple-swap SATA drive on page 213); then, run the
diagnostic test.
hard disk drive diagnostic test again (see Appendix C, DSA diagnostic test
results, on page 549). If the remaining drives are recognized, replace the drive
that you removed with a new one.
The server stops responding
during the hard disk drive
diagnostic test.
Remove the drive that is indicated by DSA (see Removing hot-swap drives on
page 210 or Removing a simple-swap SATA drive on page 213); then, run the
hard disk drive diagnostic test again (see Appendix C, DSA diagnostic test
results, on page 549). If the remaining drives are recognized, replace the drive
that you removed with a new one.
140
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
1. Observe the associated yellow hard disk drive status LED. If the LED is lit, it
indicates a drive fault.
2. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert
the drive, making sure that the drive assembly connects to the hard disk drive
backplane.
3. Observe the associated green hard disk drive activity LED and the yellow
status LED:
v If the green activity LED is flashing and the yellow status LED is not lit, the
drive is recognized by the controller and is working correctly. Run the DSA
hard disk drive test to determine whether the drive is detected.
v If the green activity LED is flashing and the yellow status LED is flashing
slowly, the drive is recognized by the controller and is rebuilding.
v If neither LED is lit or flashing, check the hard disk drive backplane (go to
step Hard disk drive problems on page 140).
v If the green activity LED is flashing and the yellow status LED is lit, replace
the drive. If the activity of the LEDs remains the same, go to step Hard
disk drive problems on page 140. If the activity of the LEDs changes, return
to step 1.
4. Make sure that the hard disk drive backplane is correctly seated. When it is
correctly seated, the drive assemblies correctly connect to the backplane
without bowing or causing movement of the backplane.
5. Reseat the backplane power cable and repeat steps 1 through 3.
6. Reseat the backplane signal cable and repeat steps 1 through 3.
7. Suspect the backplane signal cable or the backplane:
a. Replace the affected backplane signal cable.
b. Replace the affected backplane.
8. Run the DSA tests for the SAS/SATA adapter and hard disk drives (see
Running the DSA Preboot diagnostic programs on page 135).
v If the adapter passes the test but the drives are not recognized, replace the
backplane signal cable and run the tests again.
v Replace the backplane.
v If the adapter fails the test, disconnect the backplane signal cable from the
adapter and run the tests again.
v If the adapter fails the test, replace the adapter.
9. See Problem determination tips on page 157.
Make sure that the hard disk drive, SAS/SATA RAID adapter, and server device
drivers and firmware are at the latest level.
Important: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of
code is supported for the cluster solution before you update the code.
1. Review the storage subsystem logs for indications of problems within the
storage subsystem, such as backplane or cable problems.
2. See Problem determination tips on page 157.
Chapter 4. Troubleshooting
141
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
1. Make sure that the hard disk drive is recognized by the adapter (the green
hard disk drive activity LED is flashing).
2. Review the SAS/SATA RAID adapter documentation to determine the correct
configuration parameters and settings.
A green hard disk drive activity 1. If the green hard disk drive activity LED does not flash when the drive is in
LED does not accurately
use, run the DSA disk drive test (see Running the DSA Preboot diagnostic
represent the actual state of the
programs on page 135.
associated drive.
2. Use one of the following procedures:
v If the drive passes the test, replace the backplane.
v If the drive fails the test, replace the drive.
A yellow hard disk drive status 1. If the yellow hard disk drive LED and the RAID adapter software do not
LED does not accurately
indicate the same status for the drive, complete the following steps:
represent the actual state of the
a. Turn off the server.
associated drive.
b. Reseat the SAS/SATA adapter.
c. Reseat the backplane signal cable and backplane power cable.
d. Reseat the hard disk drive.
e. Turn on the server and observe the activity of the hard disk drive LEDs.
2. See Problem determination tips on page 157.
Intermittent problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
142
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
1. If the reset occurs during POST and the POST watchdog timer is enabled (click
System Settings --> Integrated Management Module --> POST Watchdog
Timer in the Setup utility to see the POST watchdog setting), make sure that
sufficient time is allowed in the watchdog timeout value (POST Watchdog
Timer). If the server continues to reset during POST, see Appendix B, UEFI
(POST) error codes, on page 525 and Appendix C, DSA diagnostic test
results, on page 549.
2. If the reset occurs after the operating system starts, disable any automatic
server restart (ASR) utilities, such as the IBM Automatic Server Restart IPMI
Application for Windows, or any ASR devices that are be installed.
Note: ASR utilities operate as operating-system utilities and are related to the
IPMI device driver. If the reset continues to occur after the operating system
starts, the operating system might have a problem; see Software problems on
page 154.
3. If neither condition applies, check the event logs (see Event logs on page
130).
Action
Chapter 4. Troubleshooting
143
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
1. See http://www.ibm.com/systems/info/x86servers/serverproven/compat/us
for information about mouse compatibility.
2. Make sure that:
v The mouse or pointing-device cable is securely connected to the server.
v If you are using a pointing device, the keyboard and mouse or
pointing-device cables are not reversed.
v The mouse or pointing-device device drivers are installed correctly.
v The server and the monitor are turned on.
v The mouse option is enabled in the Setup utility.
3. If you are using a USB mouse or pointing device and it is connected to a USB
hub, disconnect the mouse or pointing device from the hub and connect it
directly to the server.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Mouse or pointing device
b. (Trained service technician only) System board
144
Memory problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
The amount of system memory Note: If you change memory, you must update the memory configuration in the
that is displayed is less than the Setup utility.
amount of installed physical
1. Make sure that:
memory.
v No error LEDs are lit on the operator information panel, on the memory
tray, or on the MAX5 memory expansion module.
v Memory mirroring does not account for the discrepancy.
v The memory modules are seated correctly (see Removing a memory
module on page 223 and Replacing a memory module on page 224).
v You have installed the correct type of memory.
v If you changed the memory, you updated the memory configuration in the
Setup utility.
v All banks of memory are enabled. The server might have automatically
disabled a memory bank when it detected a problem, or a memory bank
might have been manually disabled.
2. Check the POST event log:
v If a DIMM was disabled by a systems-management interrupt (SMI), replace
the DIMM.
v If a DIMM was disabled by the user or by POST, run the Setup utility and
enable the DIMM.
3. Run memory diagnostics (see Running the DSA Preboot diagnostic programs
on page 135).
4. Make sure that there is no memory mismatch when the server is at the
minimum memory configuration ( see Installing a memory module on page
38 for information about DIMM rules and population sequence).
5. Reseat the DIMM.
6. Restart the server.
Multiple rows of DIMMs in a
branch are identified as failing.
Chapter 4. Troubleshooting
145
Microprocessor problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
1. Correct any errors that are indicated by the light path diagnostics LEDs (see
Light path diagnostics LEDs on page 123).
2. Make sure that the server supports all the microprocessors and that the
microprocessors match in speed, type, and cache size. To view the
microprocessor information, run the Setup utility and select System
Information System Summary Processor.
3. (Trained technician only) Make sure that microprocessor 1 is seated correctly.
4. (Trained technician only) Remove microprocessor 2 and restart the server.
5. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. (Trained technician only) Microprocessor
b. (Trained technician only) System board
Action
146
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate
it as a possible cause of the problem: connect the monitor cable directly to the
correct connector on the rear of the server.
2. Make sure that:
v The server is turned on. If there is no power to the server, see Power
problems on page 151.
v The monitor cables are connected correctly.
v The monitor is turned on and the brightness and contrast controls are
adjusted correctly.
3. Make sure that the correct server is controlling the monitor, if applicable.
4. Make sure that damaged server firmware is not affecting the video; see
Updating the firmware on page 83.
5. Observe the checkpoint LEDs on the system board; if the codes are changing,
go to step 6.
6. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. Video adapter (if one is installed)
c. (Trained technician only) System board.
7. See Solving undetermined problems on page 156.
Chapter 4. Troubleshooting
147
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
The monitor has screen jitter, or 1. If the monitor self-tests show that the monitor is working correctly, consider
the screen image is wavy,
the location of the monitor. Magnetic fields around other devices (such as
unreadable, rolling, or
transformers, appliances, fluorescents, and other monitors) can cause screen
distorted.
jitter or wavy, unreadable, rolling, or distorted screen images. If this happens,
turn off the monitor.
Attention: Moving a color monitor while it is turned on might cause screen
discoloration.
Move the device and the monitor at least 305 mm (12 in.) apart, and turn on
the monitor.
Notes:
a. To prevent diskette drive read/write errors, make sure that the distance
between the monitor and any external diskette drive is at least 76 mm (3
in.).
b. Non-IBM monitor cables might cause unpredictable problems.
2. Reseat the monitor cable.
3. Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time:
a. Monitor cable
b. Video adapter (if one is installed)
c. Monitor
d. (Trained technician only) System board.
Wrong characters appear on the 1. If the wrong language is displayed, update the server firmware to the latest
screen.
level (see Updating the firmware on page 83) with the correct language.
2. Reseat the monitor cable.
3. Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time:
a. Monitor cable
b. Video adapter (if one is installed)
c. Monitor
d. (Trained technician only) System board.
148
Action
1. If you are using the dual-port network adapter and the server is connected to
the network using Ethernet 5 connector, check the system-error log or IMM2
system event log (see Event logs on page 130), make sure:
a. The room temperature is not too high (see Server features and
specifications on page 6).
b. The air vents are not blocked.
c. The air baffle is installed securely.
2. Reseat the dual-port network adapter (see Removing an adapter on page 207
and Installing an adapter on page 51).
3. Turn off the server and disconnect it from the power source; then, wait 10
seconds before restarting the server.
4. If the problem still remains, replace the dual-port network adapter.
Chapter 4. Troubleshooting
149
Optional-device problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. If the failing device is a SCSI device, make sure that:
v The cables for all external SCSI devices are connected correctly.
v The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
v Any external SCSI device is turned on. You must turn on an external SCSI
device before you turn on the server.
4. Reseat the failing device.
5. Replace the failing device.
150
Power problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
The power-control button does
not work, and the reset button
does work (the server does not
start).
Note: The power-control button
will not function until
approximately 1 to 3 minutes
after the server has been
connected to ac power.
Action
1. Make sure that the top cover is closed and latched correctly.
2. Make sure that the top cover/power cut-off switch cable is seated correctly.
3. Make sure that the power-control button on the server is working correctly:
a. Disconnect the server power cords.
b. Reconnect the power cords.
c. Reseat the operator information panel cables, and then repeat steps 3a and
3b.
v If the server starts, reseat the operator information panel. If the problem
remains, replace the operator information panel.
4. Make sure that the reset button is working correctly:
a. Disconnect the server power cords.
b. Reconnect the power cords.
c. Reseat the operator information panel cable, and then repeat steps 3a and
3b.
v If the server starts, replace the operator information panel.
v If the server does not start, go to step 5.
5. Make sure that:
v The power cords are correctly connected to the server and to a working
electrical outlet.
v The type of memory that is installed is correct.
v The DIMMs are fully seated.
v The LEDs on the power supply do not indicate a problem.
v The microprocessors are installed in the correct sequence.
6. Reseat the following components:
a. DIMMs
b. Power supplies
7. Replace the components listed in step 6 one at a time, in the order shown,
restarting the server each time.
8. If you just installed an optional device, remove it, and restart the server. If the
server now starts, you might have installed more devices than the power
supply supports.
9. See Power-supply LEDs on page 129.
10. See Solving undetermined problems on page 156.
1. Check the power LED on the system board. See System-board LEDs on page
30 for the LED location.
2. Reseat the power supply.
3. Replace the power supply.
Chapter 4. Troubleshooting
151
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
Serial-device problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
152
ServerGuide problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
1. Make sure that the server supports the ServerGuide program and has a
startable (bootable) CD or DVD drive. See the readme file that is part of the
ISO image at http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=TOOL-CENTER.
2. Make sure that you burned the CD or DVD from an image (do not burn the
CD or DVD ISO file as a data disk)
3. Make sure that you burn the CD or DVD as disk at once (not track at once).
4. If the startup (boot) sequence settings have been changed, make sure that the
CD or DVD drive is first in the startup sequence.
5. If more than one CD or DVD drive is installed, make sure that only one drive
is set as the primary drive. Start the CD from the primary drive.
The operating-system
installation program
continuously loops.
2. Make sure that the SAS/SATA hard disk drive cables are securely connected.
The operating system cannot be Make sure that the server supports the operating system. If it does, either no
installed; the option is not
logical drive is defined (SCSI RAID servers), or the ServerGuide System Partition
is not present. Run the ServerGuide program and make sure that setup is
available.
complete.
Chapter 4. Troubleshooting
153
Software problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to check if a component is a
consumable, structural, or FRU part.
v If an action step is preceded by (Trained technician only), that step must be performed only by a trained
technician.
Symptom
Action
1. To determine whether the problem is caused by the software, make sure that:
v The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software. If
you have just installed an adapter or memory, the server might have a
memory-address conflict.
v The software is designed to operate on the server.
v Other software works on the server.
v The software works on another server.
2. If you received any error messages when using the software, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
3. Contact the software vendor.
Action
154
Video problems
See Monitor and video problems on page 146.
Chapter 4. Troubleshooting
155
v
v
If you directly connect two servers (without a hub), or if you are not using a
hub with X ports, use a crossover cable. To determine whether a hub has an X
port, check the port label. If the label contains an X, the hub has an X port.
Determine whether the hub supports auto-negotiation. If it does not, try
configuring the integrated Ethernet controller manually to match the speed and
duplex mode of the hub.
Check the Ethernet controller LEDs on the rear panel of the server. These LEDs
indicate whether there is a problem with the connector, cable, or hub.
The Ethernet link status LED is lit when the Ethernet controller receives a link
pulse from the hub. If the LED is off, there might be a defective connector or
cable or a problem with the hub.
The Ethernet transmit/receive activity LED is lit when the Ethernet controller
sends or receives data over the Ethernet network. If the Ethernet
transmit/receive activity is off, make sure that the hub and network are
operating and that the correct device drivers are installed.
Check for operating-system-specific causes of the problem.
Make sure that the device drivers on the client and server are using the same
protocol.
If the Ethernet controller still cannot connect to the network but the hardware
appears to be working, the network administrator must investigate other possible
causes of the error.
156
If the problem is solved when you remove an adapter from the server but the
problem recurs when you reinstall the same adapter, suspect the adapter; if the
problem recurs when you replace the adapter with a different one, suspect the riser
card.
If you suspect a networking problem and the server passes all the system tests,
suspect a network cabling problem that is external to the server.
157
v
v
v
v
See Appendix D, Getting help and technical assistance, on page 669 for
information about calling IBM for service.
158
4. Move the jumper from pins 1 and 2 to pins 2 and 3 to enable the UEFI
recovery mode.
5. Reinstall the server cover; then, reconnect all power cords.
6. Restart the server. The power-on self-test (POST) starts.
7. Boot the server to an operating system that is supported by the IBM Flash
UEFI Update package that you downloaded.
8. Perform the firmware update by following the instructions that are in the
firmware update package readme file.
9. Copy the downloaded firmware update package into a directory.
10. From a command line, type filename-s, where filename is the name of the
executable file that you downloaded with the firmware update package.
11. Turn off the server and disconnect all power cords and external cables, and
then remove the server cover.
12. Move the UEFI boot recovery jumper back to the primary position (pins 1 and
2).
13. Reinstall the server cover, and then reconnect all the power cables.
14. Restart the server.
In-band automated boot recovery method
Note: Use this method if the BOARD LED on the light path diagnostics panel is lit
and there is a log entry or Booting Backup Image is displayed on the firmware
splash screen; otherwise, use the in-band manual recovery method.
1. Boot the server to an operating system that is supported by the firmware
update package that you downloaded.
2. Perform the firmware update by following the instructions that are in the
firmware update package readme file.
3. Restart the server.
4. At the firmware splash screen, press F3 when prompted to restore to the
primary bank. The server boots from the primary bank.
Out-of-band method: See the IMM documentation.
Chapter 4. Troubleshooting
159
Nx boot failure
Use this information for Nx-boot failure.
Configuration changes, such as added devices or adapter firmware updates, and
firmware or application code problems can cause the server to fail POST (the
power-on self-test). If this occurs, the server responds in either of the following
ways:
v The server restarts automatically and attempts POST again.
v The server hangs, and you must manually restart the server for the server to
attempt POST again.
After a specified number of consecutive attempts (automatic or manual), the Nx
boot failure feature causes the server to revert to the default UEFI configuration
and start the Setup utility so that you can make the necessary corrections to the
configuration and restart the server. If the server is unable to successfully complete
POST with the default configuration, there might be a problem with the system
board.
To specify the number of consecutive restart attempts that will trigger the Nx boot
failure feature, perform the following steps:
1. In the Setup utility, click System Settings > Recovery > POST Attempts >
POST Attempts Limit.
2. The available options are 3, 6, 9, and 255 (disable Nx boot failure). Select your
option.
160
161
The following table lists the part numbers for the server components.
162
CRU part
CRU part
number (Tier 1) number (Tier 2)
Description
00FK950
00D4427
00FK948
00D4428
00FK952
00D4426
94Y8085
00W2051
39Y7215
39Y7218
39Y7229
69Y5876
69Y5907
69Y5933
69Y5939
69Y5901
69Y5903
69Y5905
69Y5943
94Y7813
10
46W4281
10
46W4282
10
46W4283
10
46W4284
10
46W4285
10
46W4286
10
46W4287
10
46W4288
10
46W4289
10
46W4290
10
46W4292
163
Description
CRU part
CRU part
number (Tier 1) number (Tier 2)
10
90Y4736
10
90Y4738
10
90Y4739
10
90Y4740
10
90Y4742
10
90Y4743
10
90Y4744
10
90Y4745
10
90Y4746
10
90Y4747
10
90Y4748
10
00D8760
10
00D8761
10
00D8762
10
00D9038
10
00Y8135
10
00Y8136
10
00Y8137
11
System board (base assembly type 1 for use with Intel Xeon
Processor E5-2600 series)
00FL492
Type 7160 - A1x, B1x, F2x, A2x, B2x, C2x, D2x, E1Y, E2Y, E3Y, E4Y,
EAY, EBY, ECY, G2x, H2x, J2x
11
System board (base assembly type 2 for use with Intel Xeon
Processor E5-2600 v2 series)
00Y7538
Type 7160 - A3x, A5x, A7x, B3x, B5x, B7x, C3x, F3x, G3x
164
14
69Y5879
17
DVD-ROM drive
44W3254
17
DVD-RW drive
44W3256
18
90Y5821
18
00AM393
24
81Y9803
CRU part
CRU part
number (Tier 1) number (Tier 2)
Description
24
81Y9807
24
81Y9811
24
81Y9815
25
81Y9791
25
81Y9795
25
81Y9799
25
81Y9787
25
90Y8568
25
90Y8573
25
90Y8578
27
00AD076
27
00AD086
27
Solid state drive, 2.5-inch hot-swap, 600 GB 15K SAS 6 Gbps 512E
G2
00AJ301
27
00AJ356
27
00AJ361
27
00AJ366
27
00AJ371
27
81Y9651
27
81Y9691
27
81Y9723
27
81Y9727
27
81Y9731
27
81Y9671
27
90Y8878
27
90Y8927
27
90Y8945
28
00AD081
28
00AJ376
28
00AJ381
28
00AJ386
28
00AJ391
28
43W7745
28
49Y5840
28
49Y5845
28
49Y5850
28
49Y5855
28
90Y8664
28
90Y8669
165
166
Description
CRU part
CRU part
number (Tier 1) number (Tier 2)
28
43W7721
28
81Y9655
28
81Y9675
28
81Y9743
28
90Y8891
28
Hard disk drive, 2.5-inch simple-swap, SAS 300 GB 10K 6 Gbps SFF
G2
90Y8896
28
Hard disk drive, 2.5-inch simple-swap, SAS 146 GB 15K 6 Gbps SFF
G2
90Y8936
29
46W6624
30
00D4434
32
Sprint backplane
94Y7587
34
00D2567
35
46W0674
35
46W0763
35
49Y1415
35
49Y1417
35
49Y1422
35
49Y1423
35
49Y1424
35
49Y1425
35
49Y1561
35
49Y1565
35
90Y3107
35
90Y3180
35
90Y3111
35
00D5014
35
00D5018
35
00D5026
35
00D5038
35
00D5046
35
00D4970
41Y9292
Alcohol wipes
59P4739
33F8354
Cable, DD module
94Y5951
00D2597
94Y5954
81Y7318
CRU part
CRU part
number (Tier 1) number (Tier 2)
Description
Cable, 1 M
39R6530
Cable, 3 M
39R6532
39M2911
81Y7308
81Y7312
81Y7316
81Y7306
81Y7314
46M4027
46M4028
94Y5952
94Y6368
94Y5953
90Y7310
39M5076
39M5375
39M5378
30M5392
39Y8926
00AK194
99Y3868
Fiber optic
17P9211
42D0545
Keyboard
00AL883
00FL300
94Y6050
Keyboard
94Y6108
Label, chassis
00D4431
00W2170
Label, GBM
00D4430
00J6284
39Y6070
NEMA PDU
39Y8913
PRO/1000 PF adapter
42C1752
42C1816
42C1822
42D0491
42D0500
43V5931
167
168
Description
CRU part
CRU part
number (Tier 1) number (Tier 2)
43W7510
43W7512
46C8928
46C9027
46C9029
47C8671
ServeRAID M5120
00AE811
81Y4485
81Y4494
ServeRAID M5110
00AE807
46C5393
46C5394
46C5395
46W1562
RSPDU 24C13 3P
46W1568
RSPDU 24C13 1P
46W1570
Strip Switched & Monitored PDU 12 C19 & 12 C13 fixed 3M 50A or
60A 3
46W1574
Strip Strip PDU 12 C19 & 12 C13 60A 3 fixed 3M 50A or 60A 3
46W1578
RPDU+ 9C19/3C13 3P
46W1582
46M5293
46X5663
46X5683
00D4449
39Y9875
USB/SATA dongle
44E8876
81Y9993
46M6061
46M6062
94Y5166
94Y5167
49Y7912
00D8543
49Y7947
49Y7949
49Y7962
59Y1992
59Y1998
46C8935
CRU part
CRU part
number (Tier 1) number (Tier 2)
Description
IBM 6 Gb performance optimized HBA
46C8937
81Y1537
81Y1658
81Y1665
81Y1671
81Y1678
Broadcom NetExtreme qp
90Y9355
Broadcom NetExtreme dp
90Y9373
Emulex 10 GbE
95Y3766
Washer spacer
00Y8219
Consumable parts
Consumable parts are not covered by the IBM Statement of Limited Warranty. You
can place an order on the structural parts from the IBM retail store.
The following consumable parts are available for purchase from the retail store.
Table 15. Consumable parts, Type 7160
Index
Description
Part number
12
81Y4491
169
Structural parts
Structural parts are not covered by the IBM Statement of Limited Warranty. You
can place an order on the structural parts from the IBM retail store.
Table 16. Structural parts, Type 7160
Index
Description
Part number
Top cover
00D4437
00D4444
00D4445
49Y4821
13
00W2199
15
00D4433
15
00D4440
16
00D4436
19
00D4447
20
00D4448
21
69Y5368
21
69Y5364
26
44T2248
31
00J6283
33
Air baffle
00D4439
00D4435
EIA kit
00D4438
00AL104
00J6281
00AL103
00W2198
46M5293
Cartridge, 160 GB
46C5393
Cartridge, 320 GB
46C5394
Cartridge, 500 GB
46C5395
Filler, DIMM
81Y4297
59Y3925
00D4446
00Y8216
94Y6790
00D4449
170
Power cords
For your safety, a power cord with a grounded attachment plug is provided to use
with this product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
power cords
Power cords for this product that are used in the United States and Canada are
listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards
Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
a maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.
Power cords for a specific country or region are usually available only in that
country or region.
Power cord part
number
39M5206
China
39M5102
39M5123
39M5130
Denmark
171
39M5144
39M5151
39M5158
Liechtenstein, Switzerland
39M5165
39M5172
Israel
39M5095
220 - 240 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela
39M5076
110 - 120 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela
172
39M5219
39M5199
Japan
39M5226
India
39M5240
Brazil
173
General
The following illustrations show the general cabling information.
The following illustrations show the cabling information for the optional optical
drive with different power supply models:
174
DVD drive
cable
Power cable
DVD drive
cable
Power cable
Figure 75. Cabling information for the optional optical drive with different power supply
models
Chapter 6. Removing and replacing components
175
Attention: Failing to disconnect the optical drive cable from the system board
properly may damage the connector on the system board. Any damage to the
connector may require replacing the system board.
The following illustrations show the cabling information for the power interposer
card assembly for fixed and redundant power supply models respectively:
176
Power cables
Power cables
Figure 76. Cabling information for the power interposer card assembly for fixed and
redundant power supply models
Chapter 6. Removing and replacing components
177
The following illustration shows the cabling information for installing the RAID
battery remotely in the server:
Figure 77. Cabling information for installing the RAID battery remotely
178
4-drive-capable model
The following illustrations show the cabling information for the model of
4x2.5-inch hot-swap drive bays.
The following illustration shows the cabling information for the configuration cable
in the server:
The following illustration shows the cabling information for the power cable in the
server:
179
Power cable
Figure 79. Cabling information for the power cable (redundant power model)
180
Power cable
Figure 80. Cabling information for the power cable (fixed power model)
The following illustration shows the cabling information for the hardware RAID
cable in the server:
181
The following illustration shows the cabling information for the software RAID
cable in the server:
182
8-drive-capable model
The following illustrations show the cabling information for the model of
8x2.5-inch drive bays
The following illustrations show the cabling information for the two 4x2.5-inch
hot-swap drives model:
The following illustration shows the cabling information for the configuration cable
in the server:
183
The following illustrations show the cabling information for the power cable in the
server:
184
Power cable
Figure 84. Cabling information for the power cable (redundant power model)
185
Power cable
Figure 85. Cabling information for the power cable (fixed power model)
The following illustration shows the cabling information for the hardware RAID
cable in the server:
186
The following illustration shows the cabling information for the software RAID
cable in the server:
187
The following illustrations show the cabling information for the two 4x2.5-inch
simple-swap drives model:
The following illustrations show the cabling information for the power cable in the
server:
188
Figure 88. Cabling information for the power cable (redundant power model)
189
Figure 89. Cabling information for the power cable (fixed power model)
The following illustration shows the cabling information for the hardware RAID
cable in the server:
190
The following illustration shows the cabling information for the software RAID
cable in the server:
191
192
The following illustrations show the cabling information for the power cable in the
server:
193
Figure 93. Cabling information for the power cable (redundant power model)
194
Figure 94. Cabling information for the power cable (fixed power model)
The following illustration shows the cabling information for the hardware RAID
cable in the server:
195
The following illustration shows the cabling information for the software RAID
cable in the server:
196
197
Figure 97. Cabling information for the power cable (redundant power model)
198
Figure 98. Cabling information for the power cable (fixed power model)
The following illustration shows the cabling information for the hardware RAID
cable in the server:
199
The following illustration shows the cabling information for the software RAID
cable in the server:
200
201
See Chapter 5, Parts listing, IBM System x3530 M4 Type 7160, on page 161 to
determine whether a component is a consumable, structural, or FRU that must be
replaced only by a trained service technician.
For information about the terms of the warranty, see the Warranty Information
document that comes with the server.
For more information about getting service and assistance, see Appendix D,
Getting help and technical assistance, on page 669.
6. If you are instructed to return the cover, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
202
3. Slightly slide the cover toward the front of the server until the inset tabs start
to engage on the server; then, tighten the thumbscrews to secure the cover to
the chassis.
4. Install the server into the rack enclosure and push the server into the rack until
it clicks into place.
203
6. Pull the top of the bezel out slightly; then, rotate it downward until the tabs on
the bottom of the bezel disengages from the chassis and set it aside.
7. If you are instructed to return the front bezel, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
204
3. Install the server into the rack enclosure and push the server into the rack until
it clicks into place.
4. Reinstall the hard disk drives and drive bay filler panels into the drive bays.
5. Reconnect the power cords and any cables that you removed.
6. Turn on the peripheral devices and the server.
205
Air baffle
Alignment hook
5. If you are instructed to return the air baffle, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
206
Air baffle
Alignment hook
Alignment pin
Removing an adapter
Use this information to remove an adapter.
To remove an adapter, complete the following steps:
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. Turn off the server (see Turning off the server on page 23) and all attached
peripheral devices. Disconnect all power cords; then, disconnect all external
cables as necessary to replace the device.
3. Remove the server cover (see Removing the server top cover on page 202).
4. Remove the PCI riser-card assembly (see Removing a PCI riser-card assembly
on page 251).
5. Disconnect any cables from the adapter.
6. Removing an adapter from PCI riser-card assembly 1:
Carefully grasp the adapter by its top edge or upper corners, and pull the
adapter from the PCI riser-card assembly.
207
PCI bracket
Adapter
PCI slot 1
PCI slot 2
PCI bracket
Riser-card
assembly 1
Adapter
208
Replacing an adapter
The following notes describe the types of adapters that the server supports and
other information that you must consider when you install an adapter.
Notes:
v The instructions in this section apply to any supported adapter (for example,
video graphics adapters or network adapters).
v See Installing an adapter on page 51 for additional notes and information that
you must consider when you install an adapter in the server.
v Do not set the maximum digital video adapter resolution above 1600 x 1200 at
75 Hz for an LCD monitor. This is the highest resolution that is supported for
any add-on video adapter that you install in the server.
v Any high-definition video-out connector or stereo connector on any add-on
video adapter is not supported
To replace an adapter, complete the following steps:
Attention: When you install an adapter, make sure that the adapter is correctly
seated in the PCI riser-card assembly and that the PCI riser-card assembly is
securely seated in the riser-card connector on the system board before you turn on
the server. An incorrectly seated adapter might cause damage to the system board,
the PCI riser-card assembly, or the adapter.
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. Follow the cabling instructions, if any come with the adapter. Route the
adapter cables before you install the adapter.
3. Installing an adapter in PCI riser-card assembly 1:
Insert the adapter into the PCI riser-card assembly, aligning the edge
connector on the adapter with the connector on the PCI riser-card assembly.
Press the edge of the connector firmly into the PCI riser-card assembly. Make
sure that the adapter snaps into the riser-card assembly securely.
PCI bracket
Adapter
PCI slot 1
PCI slot 2
PCI bracket
Riser-card
assembly 1
Adapter
209
b. Rotate the retention latch to the close position. Make sure the retention
latch engages the adapter securely; then, push in the release pin to lock the
retention latch in place.
PCI slot 3
Riser-card
assembly 2
Adapter
5. Install the PCI riser-card assembly in the server (see Replacing a PCI
riser-card assembly on page 252).
6. Perform any configuration tasks that are required for the adapter.
7. Install the cover (see Replacing the server top cover on page 80).
8. Install the server in the rack cabinet (see the Rack Installation Instructions that
come with the server for instructions).
9. Reconnect the power cord and any cables that you removed.
10. Turn on the peripheral devices and the server.
210
a.
b.
c.
d.
e.
f.
211
a.
b.
c.
d.
e.
5. Check the drive status LED to verify that the drive is operating correctly. If the
yellow drive status LED for a drive is lit continuously, that drive is faulty and
must be replaced. If the green drive activity LED is flashing, the drive is being
accessed.
Note: If the server is configured for RAID operation using a ServeRAID
adapter, you might have to reconfigure your disk arrays after you install drives.
See the ServeRAID adapter documentation for additional information about
RAID operation and complete instructions for using the ServeRAID adapter.
6. If you are installing additional hot-swap drives, do so now.
7. Restart the server. Confirm that it starts correctly and recognizes the newly
installed devices, and make sure that no error LEDs are lit.
8. Complete the additional steps in Instructions for IBM Business Partners on
page 26.
For information on the supported combination of drive backplane configurations,
see Supported SAS/SATA drive backplane configurations.
The following illustration shows the drive bay IDs on a 2.5-inch drive server
model.
212
5. If you are instructed to return the drive, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Chapter 6. Removing and replacing components
213
214
5. Remove the CD/DVD drive out of the bay and slide the drive-retention clip
from the side of the drive. Save the clip to use when you install the
replacement drive.
215
6. If you are instructed to return the CD/DVD drive, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
216
5. Pull the CD/DVD drive filler out of the front of the server.
6. Remove the retention clip from the side of the drive filler.
Chapter 6. Removing and replacing components
217
Note: If you are installing a drive that contains a laser, observe the following
safety precaution.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices,
or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
218
9. Align the drive in the drive bay and slide the drive into the CD/DVD drive
bay until the drive clicks into place.
10. Reconnect the power cord and any cables that you removed.
11. Turn on the peripheral devices and the server.
219
9. Disengage the cable clips and remove the CD/DVD cable from the server.
10. If you are instructed to return the CD/DVD cable, follow all packaging
instructions, and use any packaging materials for shipping that are supplied
to you.
DVD drive
cable
4. Connect the other end of the CD/DVD drive cable to the connector on the
system board. Secure the cable with the cable clips on the chassis.
5. Reinstall the CD/DVD drive (see Installing an optional CD/DVD drive on
page 216).
6. Install the air baffle (see Replacing the DIMM air baffle).
7. Replace the cover (see Replacing the server top cover on page 80).
8. Install the server in the rack cabinet (see the Rack Installation Instructions that
come with the server for instructions).
9. Reconnect the power cord and any cables that you removed.
10. Turn on the peripheral devices and the server.
220
Removing a fan
Use this information to remove a fan in the server.
Attention:
seconds.
Turn off the server; then, disconnect the power cord again.
Remove the air baffle (see Removing the air baffle on page 205).
Disconnect the fan power cable from the connector on the system board.
Grasp the top of the fan with your index finger and thumb and lift the fan out
of the server.
221
Replacing a fan
Use this information to replace a fan in the server.
The server comes standard with four speed-controlled cooling fans. You must
install the fifth and sixth fan when you install the second microprocessor.
Attention:
5. Lower the fan into the fan slot in the server and ensure that is it seated
correctly.
6. Connect the fan power cable to the connector on the system board.
7. Install the air baffle (see Replacing the DIMM air baffle).
8. Install the cover (see Replacing the server top cover on page 80).
9. Reconnect the power cord and any cables that you removed.
10. Turn on the peripheral devices and the server.
222
6. If you are instructed to return the DIMM, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
223
224
6. Turn the DIMM so that the DIMM keys align correctly with the connector.
7. Insert the DIMM into the connector by aligning the edges of the DIMM with
the slots at the ends of the DIMM connector (see System-board optional
device connectors on page 31 for the locations of the DIMM connectors).
8. Firmly press the DIMM straight down into the connector by applying pressure
on both ends of the DIMM simultaneously. The retaining clips snap into the
locked position when the DIMM is firmly seated in the connector.
Note: If there is a gap between the DIMM and the retaining clips, the DIMM
has not been correctly inserted; open the retaining clips, remove the DIMM,
and then reinsert it.
9. Reconnect the power cord and any cables that you removed.
10. Install the air baffle (see Replacing the DIMM air baffle).
11. Replace the cover (see Replacing the server top cover).
12. Install the server in the rack cabinet (see the Rack Installation Instructions that
come with the server for instructions).
13. Reconnect the power cord and any cables that you removed.
14. Turn on the peripheral devices and the server.
225
6. Pull the release pin to unlock the retention latch; then rotate the retention latch
to the open position.
7. Carefully grasp the ServeRAID adapter by the edge and pull it out of the PCI
riser-card assembly.
8. If you are instructed to return the adapter, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
226
4. Insert the ServeRAID adapter into the connector on the riser-card until it is
firmly seated.
Attention: Incomplete insertion might cause damage to the server or the
adapter.
PCI slot 3
Riser-card
assembly 2
Adapter
5. Rotate the retention latch to the closed position, making sure the retention
latch engages the ServeRAID adapter. Then, push in the release pin to lock the
retention latch in place.
6. Reconnect cables to the adapter. Be sure to route the signal cables as shown in
the following illustration. Secure the cables with any cable clips on the system
board so that they do not get in the way or get damaged.
7. Reinstall the PCI riser-card assembly (see Replacing a PCI riser-card
assembly on page 79).
8. Replace the cover (see Replacing the server top cover on page 80).
9. Reconnect the power cord and any cables that you removed.
10. Turn on the peripheral devices and the server.
227
228
a. Orient the battery as shown in the following illustration; then, lower the
battery into the RAID battery tray. If the battery comes with a battery
carrier, ensure that battery carrier posts align with the rings on the battery
mounting slot so that the battery carrier is secure in the slot.
Note: The positioning of the remote battery depends on the type of remote
battery that you install.
b. Rotate the retention clip to the close position and press down on the battery
tray cover until it snaps in place to hold the battery in place.
3. Connect the remote battery cable to the remote battery cable connector to the
ServeRAID adapter. Route the remote battery cable in the server as shown in
the following illustration.
4.
5.
6.
7.
Attention: Make sure that the cable is not pinched and does not cover any
connectors or obstruct any components on the system board.
Reinstall the PCI riser-card assembly (see Replacing a PCI riser-card assembly
on page 79).
Replace the cover (see Replacing the server top cover on page 80).
Reconnect the power cord and any cables that you removed.
Turn on the peripheral devices and the server.
229
6. Slide the lockbar on the flash device connector to the unlocked position and
pull the USB flash device out of the connector.
230
Lockbar
USB Hypervisor
key
7. If you are instructed to return the flash device, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
231
Lockbar
USB Hypervisor
key
4. Reconnect the power cord and any cables that you removed.
5. Install PCI riser-card assembly 1 (see Replacing a PCI riser-card assembly on
page 252).
6. Install the air baffle (see Replacing the DIMM air baffle).
7. Install the cover (see Replacing the server top cover on page 80).
8. Reconnect the power cord and any cables that you removed.
9. Turn on the peripheral devices and the server.
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
232
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service
technician.
To remove a hot-swap power supply, complete the following steps:
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. If only one power supply is installed, turn off the server and peripheral devices
and disconnect all power cords.
3. If the server is in a rack, at the back of the server, pull back the cable
management arm to gain access to the rear of the server and the power supply.
4. Press and hold the orange release tab to the left. Grasp the handle and pull the
power supply out of the server.
233
5. If you are instructed to return the power supply, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
234
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a with one of these parts, contact a service
technician.
To install a hot-swap power supply, complete the following steps:
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. Touch the static-protective package that contains the hot-swap power supply to
any unpainted metal surface on the server; then, remove the power supply
from the package and place it on a static-protective surface.
3. If you are installing a hot-swap power supply into an empty bay, remove the
power-supply filler panel from the power-supply bay.
235
4. Grasp the handle on the rear of the power supply and slide the power supply
forward into the power-supply bay until it clicks. Make sure that the power
supply connects firmly into the power-supply connector.
5. Route the power cord through the cable retainer clip so that it does not
accidentally become disconnected
6. Connect the power cord for the new power supply to the power-cord connector
on the power supply.
7. Connect the other end of the power cord to a properly grounded electrical
outlet.
8. Make sure that the ac power LED and the dc power LED on the power supply
are lit, indicating that the power supply is operating correctly. The two green
LEDs are to the right of the power-cord connector.
236
v The dc supply source shall be located within the same premises as this
equipment.
v Switching or disconnecting devices shall not be in the earthed circuit conductor
between the dc source and the point of connection of the earthing electrode
conductor.
Statement 31
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded power source.
v Connect to properly wired power sources any equipment that will be
attached to this product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached ac power cords, dc power sources, network
connections, telecommunications systems, and serial cables before you
open the device covers, unless you are instructed otherwise in the
installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
you install, move, or open covers on this product or attached devices.
To Connect:
To Disconnect:
Statement 33
237
CAUTION:
This product does not provide a power-control button. Turning off blades or
removing power modules and I/O modules does not turn off electrical current
to the product. The product also might have more than one power cord. To
remove all electrical current from the product, make sure that all power cords
are disconnected from the power source.
OFF
Statement 34
CAUTION:
To reduce the risk of electric shock or energy hazards:
v This equipment must be installed by trained service personnel in a
restricted-access location, as defined by the NEC and IEC 60950-1, First
Edition, The Standard for Safety of Information Technology Equipment.
v Connect the equipment to a properly grounded safety extra low voltage
(SELV) source. A SELV source is a secondary circuit that is designed so that
normal and single fault conditions do not cause the voltages to exceed a safe
level (60 V direct current).
v Incorporate a readily available approved and rated disconnect device in the
field wiring.
v See the specifications in the product documentation for the required
circuit-breaker rating for branch circuit overcurrent protection.
v Use copper wire conductors only. See the specifications in the product
documentation for the required wire size.
v See the specifications in the product documentation for the required torque
values for the wiring-terminal screws.
238
Important: Be sure to read the multilingual safety instructions on the CD that comes with
the server before you use the product.
5. If you are instructed to return the power supply, follow all packaging
instructions, and use any packaging materials for shipping that are supplied
to you.
239
CAUTION:
This equipment is designed to permit the connection of the earthed conductor of
the dc supply circuit to the earthing conductor at the equipment.
This equipment is designed to permit the connection of the earthed conductor of
the dc supply circuit to the earthing conductor at the equipment. If this connection
is made, all of the following conditions must be met:
v This equipment shall be connected directly to the dc supply system earthing
electrode conductor or to a bonding jumper from an earthing terminal bar or
bus to which the dc supply system earthing electrode conductor is connected.
v This equipment shall be located in the same immediate area (such as, adjacent
cabinets) as any other equipment that has a connection between the earthed
240
conductor of the same dc supply circuit and the earthing conductor, and also the
point of earthing of the dc system. The dc system shall not be earthed elsewhere.
v The dc supply source shall be located within the same premises as this
equipment.
v Switching or disconnecting devices shall not be in the earthed circuit conductor
between the dc source and the point of connection of the earthing electrode
conductor.
Statement 31
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded power source.
v Connect to properly wired power sources any equipment that will be
attached to this product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached ac power cords, dc power sources, network
connections, telecommunications systems, and serial cables before you
open the device covers, unless you are instructed otherwise in the
installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
you install, move, or open covers on this product or attached devices.
To Connect:
To Disconnect:
Statement 33
Chapter 6. Removing and replacing components
241
CAUTION:
This product does not provide a power-control button. Turning off blades or
removing power modules and I/O modules does not turn off electrical current
to the product. The product also might have more than one power cord. To
remove all electrical current from the product, make sure that all power cords
are disconnected from the power source.
OFF
Statement 34
CAUTION:
To reduce the risk of electric shock or energy hazards:
v This equipment must be installed by trained service personnel in a
restricted-access location, as defined by the NEC and IEC 60950-1, First
Edition, The Standard for Safety of Information Technology Equipment.
v Connect the equipment to a properly grounded safety extra low voltage
(SELV) source. A SELV source is a secondary circuit that is designed so that
normal and single fault conditions do not cause the voltages to exceed a safe
level (60 V direct current).
v Incorporate a readily available approved and rated disconnect device in the
field wiring.
v See the specifications in the product documentation for the required
circuit-breaker rating for branch circuit overcurrent protection.
v Use copper wire conductors only. See the specifications in the product
documentation for the required wire size.
v See the specifications in the product documentation for the required torque
values for the wiring-terminal screws.
242
Important: Be sure to read the multilingual safety instructions on the CD that comes with
the server before you use the product.
-48V return
Ground
-48V
5. If you are installing a hot-swap power supply into an empty bay, remove the
power-supply filler from the power-supply bay.
243
6. Grasp the handle on the rear of the power supply and slide the power
supply forward into the power-supply bay until it clicks. Make sure that the
power supply connects firmly into the power-supply connector.
7. Route the power cord through the handle and cable tie if any, so that it does
not accidentally become unplugged.
8. Connect the other ends of the dc power cable to the dc power source. Cut
the wires to the correct length, but do not cut them shorter than 150 mm (6
inch). If the power source requires ring terminals, you must use a crimping
tool to install the ring terminals to the power cord wires. The ring terminals
must be UL approved and must accommodate the wires that are described
in note. The minimum nominal thread diameter of a pillar or stud type of
terminal must be 4 mm; for a screw type of terminal the diameter must be
5.0 mm.
9. Turn on the circuit breaker for the dc power source to which the new power
supply is connected.
10. Make sure that the green power LEDs on the power supply are lit, indicating
that the power supply is operating correctly.
11. If you are replacing a power supply with one of a different wattage in the
server, apply the new power information label provided over the existing
power information label on the server. Power supplies in the server must be
with the same power rating or wattage to ensure that the server will operate
correctly.
244
12. If you are adding a power supply to the server, attach the redundant power
information label that comes with this option on the server cover near the
power supplies.
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
2
1
Statement 8
245
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service
technician.
To remove the fixed power supply, complete the following steps:
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. Turn off the server (see Turning off the server on page 23) and all attached
peripheral devices. Disconnect all power cords; then, disconnect all external
cables as necessary to replace the device.
3. Remove the top cover (see Removing the server top cover on page 36).
4. Disconnect the power-supply cables from the connectors on the system board
and internal devices; then, disengage the cables from any cable clips.
Note: Note the routing of all power-supply cables; you will route the
power-supply cables the same way when you install the power supply.
5. Remove the screw that holds the power supply to the rear of the chassis; then,
slide the power supply slightly toward the front of the server and lift to
remove it from the server.
246
6. If you are instructed to return the power supply, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
247
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a with one of these parts, contact a service
technician.
To install a fixed power supply, complete the following steps:
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. Touch the static-protective package that contains the power supply to any
unpainted metal surface on the server; then, remove the power supply from
the package and place it on a static-protective surface.
3. Orient the power supply as shown in the following illustration and align the
retention tabs on the side of the power supply with the slots on the chassis.
4. Install the rear bracket.
248
5. Lower the power supply and slide the retention tabs into the slots. Make sure
all retention tabs are engaged in the slots.
6. Install the screw and the filler to secure the power supply in the chassis.
249
250
PCI riser 1
PCI riser 2
6. Remove the adapter, if necessary, from the PCI riser-card assembly (see
Removing an adapter on page 207).
7. Set the adapter and PCI riser-card assembly aside.
8. If you are instructed to return the PCI riser-card assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
251
PCI riser 1
PCI riser 2
5. Install the cover (see Replacing the server top cover on page 80).
6. Reconnect the external cables; then, reconnect the power cords and turn on the
peripheral devices and the server.
252
Operator information
panel
6. From the front of the server, carefully pull the assembly out of the server.
7. If you are instructed to return the operator information panel assembly, follow
all packaging instructions, and use any packaging materials for shipping that
are supplied to you.
253
Operator information
panel
3. Connect the signal cable to the rear of the operator information panel; then,
connect the other end of the signal cable to the connectors on the system board.
Route the signal cable as shown in the following illustration. Secure the cable
with any cable clips on the chassis.
Figure 154. Signal cable installation
4. Remove the air baffle (see Removing the air baffle on page 205).
254
5. Inside the server, connect the cable to the rear of the operator information panel
assembly.
6. Reinstall the air baffle (see Replacing the air baffle on page 78).
7. Install the cover (see Replacing the server top cover on page 80).
8. Reconnect the power cords and any cables that you removed.
9. Turn on the peripheral devices and the server.
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
Throw or immerse into water
Heat to more than 100C (212F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
To remove the system-board battery, complete the following steps:
255
1. Read the safety information that begins on page Safety on page vii and
Installation guidelines on page 34.
2. Turn off the server (see Turning off the server on page 23) and all attached
peripheral devices. Disconnect all power cords; then, disconnect all external
cables as necessary to replace the device.
3. Remove the top cover (see Removing the server top cover on page 36).
4. Remove PCI riser-card assembly 1 from the server. (see Removing a PCI
riser-card assembly on page 251).
5. Remove the system-board battery:
a. Use one finger to push the battery horizontally out of its housing.
b. Use your thumb and index finger to lift the battery from the socket.
256
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100C (212F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
To install the replacement system-board battery, complete the following steps:
257
1. Follow any special handling and installation instructions that come with the
replacement battery.
2. Insert the new battery:
a. Position the battery so that the positive (+) symbol is facing you.
b. Place the battery into its socket, and press the battery press the battery
toward the housing until it clicks into place. Make sure that the battery clip
holds the battery securely.
3. Install PCI riser-card assembly 1 (see Replacing a PCI riser-card assembly on
page 252).
4. Install the cover (see Replacing the server top cover on page 80).
5. Reconnect the external cables; then, reconnect the power cords and turn on the
peripheral devices and the server.
258
Note: You must wait approximately 1 to 3 minutes after you connect the server
to a power source before the power-control button becomes active.
6. Start the Setup utility and reset the configuration.
v Set the system date and time.
v Set the power-on password.
v Reconfigure the server.
See Using the Setup utility on page 88 for details.
Figure 159. Front USB connector board removal (for 2.5-inch HDD models)
6. (For 3.5-inch hard disk drive models) Press the release tab and push the USB
assembly toward the front of the server.
259
Release tab
Figure 160. Front USB connector board removal (for 3.5-inch HDD models)
7. Remove the two screws from the USB assembly and rotate the front USB
connector board out of the USB assembly.
Front USB
connector board
8. If you are instructed to return the front USB connector board, follow all
packaging instructions, and use any packaging materials for shipping that are
supplied to you.
260
Front USB
connector board
3. Install the screws to secure the USB connector board to the USB assembly.
4. From the front of the server, slide the USB assembly into the USB slot until it
clicks into place.
261
5. Connect one end of the USB cable to the connector on the USB connector
board; then, connect the other end of the USB cable to the connector on the
system board. Route the USB cable as shown in the following illustration.
6. Align the front video connector (if available) with the slot on the server and
install the two screws to secure it to the server.
7. Connect the video/USB cable to the connector on the system board.
8. Secure the USB cable with any cable clips in the server.
9. Replace the cover (see Replacing the server top cover on page 80).
262
6. Disconnect the video cable from the connector on the system board and
disengage the video cable from any cable clips on the chassis.
7. Remove the video connector and cable from the server.
2.5-inch hard disk drive model
8. If you are instructed to return the video connector, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
263
Video cable
264
3. Connect the video cable to the connector on the system board. Route the cable
as shown in the following illustration. Secure the cable with any cable clips on
the chassis.
4. Reinstall the cover (see Replacing the server top cover on page 80).
5. Reconnect the power cords and any cables that you removed.
6. Turn on the peripheral devices and the server.
265
Figure 168. Power interposer card assembly removal (with advanced remote battery holder)
12. If you are instructed to return the power interposer card, follow all of the
packaging instructions, and use any packaging materials for shipping that are
supplied to you.
266
267
Figure 170. Power interposer card assembly installation (with advanced remote battery
holder)
4. Orient the safety cover as shown in the above illustration and align the screws
with the screw holes on the power interposer card. Tighten the screws to
secure the safety cover on the power interposer card.
5. Reconnect the power cables to the connectors on the system board and secure
the power cables with any cable clips on the chassis.
6. Reconnect the power cable from the RAID battery on the safety cover to the
ServeRAID adapter, if you have removed it.
7. Reinstall PCI riser-card assembly 2, if you removed it (see Replacing a PCI
riser-card assembly on page 79).
8. Reinstall the air baffle (see Replacing the air baffle on page 78).
9. Reinstall the cover (see Replacing the server top cover on page 80).
10. Reconnect the power cords and any cables that you removed.
11. Turn on the peripheral devices and the server.
268
7. If you are instructed to return the drive backplane, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
269
Guide channels
3. Reconnect the configuration, power, and SAS signal cables to the connectors on
the backplane. Route the cables as shown in the following illustration.
4. Reinstall the drives and filler panels.
5. Reinstall the cover (see Replacing the server top cover on page 80).
6. Reconnect the power cords and any cables that you removed.
7. Turn on the peripheral devices and the server.
270
Retention latch
Lock
Unlock
7. If you are instructed to return the backplate assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
271
Retention latch
Unlock
Lock
3. Insert the drive backplate tabs into the slots on the bottom of the backplate
cage and push down the retention latch on top of the drive cage; then, rotate
the drive backplate assembly forward until the backplate is latched.
4. Reinstall the drive and filler panel and plastic drive-bay spacer.
5. Install the cover (see Replacing the server top cover).
6. Reconnect the power cords and any cables that you removed.
7. Turn on the peripheral devices and the server.
272
273
Microprocessor
release lever
Microprocessor
bracket frame
11. Align the holes on the microprocessor installation tool with the screws on the
microprocessor bracket, then place the microprocessor installation tool down
over the microprocessor 1. Twist the handle clockwise 2 to attach the tool
to the microprocessor.
Note: You can pick up or release the microprocessor by twisting the
microprocessor installation tool handle.
Handle
Installation tool
12. Carefully lift the microprocessor straight up and out of the socket, and place it
on a static-protective surface. Remove the microprocessor from the installation
tool by twisting the handle counterclockwise.
Attention: Do not touch the pins on the socket. The pins are fragile. Any
damage to the pins may require replacing the system board.
274
Installation tool
Alignment pins
Microprocessor
13. If you are instructed to return the microprocessor, follow all packaging
instructions, and use any packaging materials for shipping that are supplied
to you. Do not return the microprocessor installation tool.
275
Microprocessor
276
Alignment
pin slots
Alignment
pins
277
Installation tool
Microprocessor
Alignment pins
Handle
Installation tool
Attention:
v Do not press the microprocessor into the socket.
v Do not touch exposed pins of the microprocessor socket. The pins on the
socket are fragile. Any damage to the pins may require replacing the
system board.
v Make sure that the microprocessor is oriented and aligned correctly in
the socket before you try to close the microprocessor retainer.
v Do not touch the thermal material on the bottom of the heat sink or on
top of the microprocessor. Touching the thermal material will
contaminate it and destroys its even distribution. If the thermal material
on the microprocessor or heat sink becomes contaminated, you must
replace the thermal grease.
Take off the microprocessor installation tool from the microprocessor
socket and close the microprocessor bracket frame.
d. Carefully close the microprocessor release lever to the closed position to
secure the microprocessor in the socket.
c.
278
Attention:
v Do not set down the heat sink after you remove the plastic cover.
v Do not touch the thermal material on the bottom of the heat sink. Touching
the thermal material will contaminate it. If the thermal material on the
microprocessor or heat sink becomes contaminated, contact your service
technician.
a. Remove the plastic protective cover from the bottom of the heat sink.
Attention: Do not touch the thermal grease on the bottom of the heat
sink after you remove the plastic cover. Touching the thermal grease will
contaminate it. See Thermal grease for more information.
b. Align the screws on the heat sink with the screw holes on the system
board; then, place the heat sink on the microprocessor with the
thermal-grease side down.
c. Press firmly on the captive screws and tighten them with a screwdriver.
The follow illustration shows the sequence in tightening the screws, which
is also shown on top of the heat sink. Begin with the screw labeled as "1",
then "2", "3" and finally "4". If possible, each screw should be rotated two
full rotations at a time. Repeat until the screws are tight. Do not
overtighten the screws by using excessive force. If you are using a torque
wrench, tighten the screws to 8.5 Newton-meters (Nm) to 13 Nm (6.3
foot-pounds to 9.6 foot-pounds).
REPEAT SEQUENCE
UNTIL TIGHT.
279
7. If you installed the second microprocessor, install the two fans on Fan
connector 4 and Fan connector 6 of the system board respectively (see
Replacing a hot-swap fan assembly).
8. Reinstall the memory module that you have removed (see Replacing a
memory module on page 224).
9. Reinstall the air baffle (see Replacing the air baffle on page 78).
10. Reconnect any cables that you have disconnected from the adapters or system
board.
Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed
from the top of the microprocessor and is going to be reused or when debris is
found in the grease.
When you are installing the heat sink on the same microprocessor that is was
removed from, make sure that the following requirements are met:
v The thermal grease on the heat sink and microprocessor is not contaminated.
v Additional thermal grease is not added to the existing thermal grease on the
heat sink and microprocessor.
Note:
v Read the Safety information on page Safety on page vii.
v Read the Installation guidelines on page 34.
v Read Handling static-sensitive devices on page 36.
To replace damaged or contaminated thermal grease on the microprocessor and
heat sink, complete the following steps:
1. Place the heat sink on a clean work surface.
2. Remove the cleaning pad from its package and unfold it completely.
3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat
sink.
Note: Make sure that all of the thermal grease is removed.
4. Use a clean area of the cleaning pad to wipe the thermal grease from the
microprocessor; then, dispose of the cleaning pad after all of the thermal grease
is removed.
0.02 mL of thermal
grease
Microprocessor
280
Note: If the grease is properly applied, approximately half of the grease will
remain in the syringe.
6. Install the heat sink onto the microprocessor as described in Installing an
additional microprocessor and heat sink on page 55.
281
5. Remove all PCI riser-card assemblies with the adapters in them (see
Removing a PCI riser-card assembly on page 251).
6. Disconnect all cables from the system board. Make a list of each cable as you
disconnect it; you can then use this as a checklist when you install the new
system board.
Attention: Disengage all latches, release tabs or locks on cable connectors
when you disconnect all cables from the system board. Refer toInternal cable
routing on page 174). for more information. Failing to release them before
removing the cables will damage the cable sockets on the system board. The
cable sockets on the system board are fragile. Any damage to the cable sockets
may require replacing the system board.
7. Remove the DIMMs from the system board and set them aside on a
static-protective surface for reinstallation (see Removing a memory module
on page 223).
Note: Make a note of the location of each DIMM as you remove it, so that
you can later reinstall it in the same connector.
8. Remove all heat sinks and microprocessors, and set them aside on a
static-protective surface for reinstallation (see Removing a microprocessor
and heat sink on page 273).
Note:
a. Be sure to keep the heat sink and microprocessor from each
microprocessor socket of the old system board together so that you can
install them on the new system board together. For example, when you
remove the heat sink and microprocessor from microprocessor socket 1 of
the old system board , install them both on the same socket on the new
system board.
b. Use an alcohol wipe to remove any thermal grease from the tabs on the
microprocessor bracket frame on the old system board.
Tabs
Figure 188. Use an alcohol wipe to remove any thermal grease from the tabs
282
10. Loosen the nine screws that secure the system board to the chassis.
System board
(9 screws)
11. Slightly lift the system board at the side that is near the CPU1_PWR to create
a small angle of elevation between the system board and chassis.
283
12. Gently push the external input/output connectors toward to the fan cage as
much as possible.
Figure 192. Push the system board toward to the fan cage
13. Grasp the system board on both the cable clip near the microprocessor 2 and
PCI riser card connector 1. Then, slightly lift the system board to create a
small angle of elevation by leaning the edge against the partition of the power
supply between the system board and chassis.
284
Riser 1 connector
Cable clip
14. Carefully lift up the system board by placing both hands diagonally and
remove it from the chassis. Be careful to avoid damage any surrounding
components or bend the pin inside the microprocessor socket.
285
15. If you are instructed to return the system board, follow all packaging
instructions, and use any packaging materials for shipping that are supplied
to you.
Attention: Make sure to place the socket covers for the microprocessor
sockets on the system board before you return the old system board.
286
Standoffs
3. Push the edge of the external input/output connectors of the system board
away from the hard disk bays.
4. Make sure the eight standoffs are aligned with the corresponding captive
screw holes on the system board.
287
Standoffs
System board
Standoff
5. Align the screw holes on the system board with the screw holes on the chassis
and install the screws to secure the system board to the chassis.
System board
(9 screws)
6. Reconnect the cables that you disconnected earlier to the system board.
7. Reinstall the DIMMs onto the system board (see Replacing a memory
module on page 224).
288
289
290
The event was recorded for audit purposes, usually a user action
or a change of states that is normal behavior.
Warning:
The event is not as severe as an error, but if possible, the condition
should be corrected before it becomes an error. It might also be a
condition that requires additional monitoring or maintenance.
Error:
Alert Category
Similar events are grouped together in categories. The alert category is in
the following format:
severity - device
severity is one of the following severity levels:
v Critical: A key component in the server is no longer functioning.
v Warning: The event might progress to a critical level.
v System: The event is the result of a system error or a configuration
change.
device is the specific device in the server that caused the event to be
generated.
Serviceable
Specifies whether user action is required to correct the problem.
Copyright IBM Corp. 2014
291
40000001-00000000
CIM Information
Provides the prefix of the message ID and the sequence number that is
used by the CIM message registry.
SNMP Trap ID
The SNMP trap ID that is found in the SNMP alert management
information base (MIB).
Automatically contact Service
If this field is set to Yes, and you have enabled Electronic Service Agent
(ESA), IBM Support will be notified automatically if the event is generated.
While you wait for IBM Support to call, you can perform the
recommended actions for the event.
User response
Indicates what actions you should perform to solve the event.
Perform the steps listed in this section in the order shown until the
problem is solved. After you perform all of the actions that are described
in this field, if you cannot solve the problem, contact IBM Support.
Note: This list includes error codes and messages that might not apply to
this machine type and model.
The following is the list of Integrated Management Module II (IMM2) error
messages and suggested actions to correct the detected server problems. For more
information about Integrated Management Module II (IMM2), see the Integrated
Management Module II User's Guide at www.ibm.com/support/entry/portal/
docdisplay?lndocid=MIGR-5089484&brandind=5000008.
40000001-00000000 Management Controller [arg1]
Network Initialization Complete.
Explanation: This message is for the use case where a
Management Controller network has completed
initialization.
Severity: Info
Alert Category: System - IMM Network event
Serviceable: No
CIM Information: Prefix: IMM and ID: 0001
SNMP Trap ID: 37
Automatically notify Support: No
User response: Information only; no action is
required.
292
40000002-00000000 40000004-00000000
40000002-00000000 Certificate Authority [arg1] has
detected a [arg2] Certificate Error.
Explanation: This message is for the use case when
there is an error with an SSL Server, SSL Client, or SSL
Trusted CA Certificate.
Severity: Error
Alert Category: System - SSL certification
Serviceable: No
CIM Information: Prefix: IMM and ID: 0002
SNMP Trap ID: 22
Automatically notify Support: No
User response: Make sure that the certificate that you
are importing is correct and properly generated.
40000003-00000000 Ethernet Data Rate modified
from [arg1] to [arg2] by user [arg3].
Explanation: This message is for the use case where a
user modifies the Ethernet Port data rate.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0003
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000004-00000000 Ethernet Duplex setting modified
from [arg1] to [arg2] by user [arg3].
Explanation: This message is for the use case where A
user modifies the Ethernet Port duplex setting.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0004
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
293
40000005-00000000 40000007-00000000
40000005-00000000 Ethernet MTU setting modified
from [arg1] to [arg2] by user [arg3].
Explanation: This message is for the use case where a
user modifies the Ethernet Port MTU setting.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0005
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000006-00000000 Ethernet locally administered
MAC address modified from [arg1] to
[arg2] by user [arg3].
Explanation: This message is for the use case where a
user modifies the Ethernet Port MAC address setting.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0006
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000007-00000000 Ethernet interface [arg1] by user
[arg2].
Explanation: This message is for the use case where a
user enables or disabled the ethernet interface.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0007
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
294
40000008-00000000 4000000a-00000000
40000008-00000000 Hostname set to [arg1] by user
[arg2].
Explanation: This message is for the use case where
user modifies the Hostname of a Management
Controller.
Severity: Info
Alert Category: System - IMM Network event
Serviceable: No
CIM Information: Prefix: IMM and ID: 0008
SNMP Trap ID: 37
Automatically notify Support: No
User response: Information only; no action is
required.
40000009-00000000 IP address of network interface
modified from [arg1] to [arg2] by user
[arg3].
Explanation: This message is for the use case where
user modifies the IP address of a Management
Controller.
Severity: Info
Alert Category: System - IMM Network event
Serviceable: No
CIM Information: Prefix: IMM and ID: 0009
SNMP Trap ID: 37
Automatically notify Support: No
User response: Information only; no action is
required.
4000000a-00000000 IP subnet mask of network
interface modified from [arg1] to [arg2]
by user [arg3].
Explanation: This message is for the use case where a
user modifies the IP subnet mask of a Management
Controller.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0010
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
295
4000000b-00000000 4000000d-00000000
4000000b-00000000 IP address of default gateway
modified from [arg1] to [arg2] by user
[arg3].
Explanation: This message is for the use case where a
user modifies the default gateway IP address of a
Management Controller.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0011
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000000c-00000000 OS Watchdog response [arg1] by
[arg2] .
Explanation: This message is for the use case where
an OS Watchdog has been enabled or disabled by a
user.
Severity: Warning
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0012
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000000d-00000000 DHCP[[arg1]] failure, no IP
address assigned.
Explanation: This message is for the use case where a
DHCP server fails to assign an IP address to a
Management Controller.
Severity: Warning
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0013
SNMP Trap ID:
Automatically notify Support: No
User response: Complete the following steps until the
problem is solved: Make sure that the IMM network
cable is connected. Make sure that there is a DHCP
server on the network that can assign an IP address to
the IMM.
296
4000000e-00000000 40000010-00000000
4000000e-00000000 Remote Login Successful. Login
ID: [arg1] from [arg2] at IP address
[arg3].
Explanation: This message is for the use case where a
user successfully logs in to a Management Controller.
Severity: Info
Alert Category: System - Remote Login
Serviceable: No
CIM Information: Prefix: IMM and ID: 0014
SNMP Trap ID: 30
Automatically notify Support: No
User response: Information only; no action is
required.
4000000f-00000000 Attempting to [arg1] server [arg2]
by user [arg3].
Explanation: This message is for the use case where a
user is using the Management Controller to perform a
power function on the system.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0015
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000010-00000000 Security: Userid: [arg1] had [arg2]
login failures from WEB client at IP
address [arg3].
Explanation: This message is for the use case where a
user has failed to log in to a Management Controller
from a web browser.
Severity: Warning
Alert Category: System - Remote Login
Serviceable: No
CIM Information: Prefix: IMM and ID: 0016
SNMP Trap ID: 30
Automatically notify Support: No
User response: Complete the following steps until the
problem is solved: Make sure that the correct login ID
and password are being used. Have the system
administrator reset the login ID or password.
297
40000011-00000000 40000016-00000000
40000011-00000000 Security: Login ID: [arg1] had
[arg2] login failures from CLI at [arg3]..
Explanation: This message is for the use case where a
user has failed to log in to a Management Controller
from the Legacy CLI.
Severity: Warning
Alert Category: System - Remote Login
Serviceable: No
CIM Information: Prefix: IMM and ID: 0017
SNMP Trap ID: 30
Automatically notify Support: No
User response: Complete the following steps until the
problem is solved: Make sure that the correct login ID
and password are being used. Have the system
administrator reset the login ID or password.
40000012-00000000 Remote access attempt failed.
Invalid userid or password received.
Userid is [arg1] from WEB browser at IP
address [arg2].
Severity: Info
Severity: Info
Serviceable: No
Serviceable: No
298
40000017-00000000 40000019-00000000
40000017-00000000 ENET[[arg1]] IPCfg:HstName=[arg2], IP@=[arg3]
,NetMsk=[arg4], GW@=[arg5] .
Explanation: This message is for the use case where a
Management Controller IP address and configuration
has been assigned statically using user data.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0023
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000018-00000000 LAN: Ethernet[[arg1]] interface is
no longer active.
Explanation: This message is for the use case where a
Management Controller ethernet interface is no longer
active.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0024
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000019-00000000 LAN: Ethernet[[arg1]] interface is
now active.
Explanation: This message is for the use case where a
Management Controller ethernet interface is now
active.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0025
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
299
4000001a-00000000 4000001e-00000000
4000001a-00000000 DHCP setting changed to [arg1]
by user [arg2].
Explanation: This message is for the use case where a
user changes the DHCP setting.
Serviceable: No
Severity: Error
Serviceable: No
Severity: Info
Severity: Warning
Serviceable: No
Severity: Info
Serviceable: No
300
4000001f-00000000 40000020-00000000
4000001f-00000000 Please ensure that the
Management Controller [arg1] is flashed
with the correct firmware. The
Management Controller is unable to
match its firmware to the server.
Explanation: This message is for the use case where a
Management Controller firmware version does not
match the server.
Severity: Error
Alert Category: System - other
Serviceable: No
CIM Information: Prefix: IMM and ID: 0031
SNMP Trap ID: 22
Automatically notify Support: No
User response: Update the IMM firmware to a version
that the server supports. Important: Some cluster
solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for the
cluster solution before you update the code.
40000020-00000000 Management Controller [arg1]
Reset was caused by restoring default
values.
Explanation: This message is for the use case where a
Management Controller has been reset due to a user
restoring the configuration to default values.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0032
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
301
40000021-00000000 40000022-00000000
40000021-00000000 Management Controller [arg1]
clock has been set from NTP server
[arg2].
Explanation: This message is for the use case where a
Management Controller clock has been set from the
Network Time Protocol server.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0033
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000022-00000000 SSL data in the Management
Controller [arg1] configuruation data is
invalid. Clearing configuration data
region and disabling SSL.
Explanation: This message is for the use case where a
Management Controller has detected invalid SSL data
in the configuration data and is clearing the
configuration data region and disabling the SSL.
Severity: Error
Alert Category: System - other
Serviceable: No
CIM Information: Prefix: IMM and ID: 0034
SNMP Trap ID: 22
Automatically notify Support: No
User response: Complete the following steps until the
problem is solved: Make sure that the certificate that
you are importing is correct. Try to import the
certificate again.
302
40000023-00000000 40000025-00000000
40000023-00000000 Flash of [arg1] from [arg2]
succeeded for user [arg3] .
Explanation: This message is for the use case where a
user has successfully flashed the firmware component
(MC Main Application, MC Boot ROM, BIOS,
Diagnostics, System Power Backplane, Remote
Expansion Enclosure Power Backplane, Integrated
System Management Processor, or Remote Expansion
Enclosure Processor) from the interface and IP address (
%d.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0035
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000024-00000000 Flash of [arg1] from [arg2] failed
for user [arg3].
Explanation: This message is for the use case where a
user has not flashed the firmware component from the
interface and IP address due to a failure.
Severity: Info
Alert Category: System - other
Serviceable: No
CIM Information: Prefix: IMM and ID: 0036
SNMP Trap ID: 22
Automatically notify Support: No
User response: Information only; no action is
required.
40000025-00000000 The [arg1] on system [arg2] is
75% full.
Explanation: This message is for the use case where a
Management Controller Event Log on a system is 75%
full.
Severity: Info
Alert Category: System - Event Log 75% full
Serviceable: No
CIM Information: Prefix: IMM and ID: 0037
SNMP Trap ID: 35
Automatically notify Support: No
User response: Information only; no action is
required.
Appendix A. Integrated Management Module II (IMM2) error messages
303
40000026-00000000 40000028-00000000
40000026-00000000 The [arg1] on system [arg2] is
100% full.
Explanation: This message is for the use case where a
Management Controller Event Log on a system is 100%
full.
Severity: Info
Alert Category: System - Event Log 75% full
Serviceable: No
CIM Information: Prefix: IMM and ID: 0038
SNMP Trap ID: 35
Automatically notify Support: No
User response: To avoid losing older log entries, save
the log as a text file and clear the log.
40000027-00000000 Platform Watchdog Timer expired
for [arg1].
Explanation: This message is for the use case when an
implementation has detected a Platform Watchdog
Timer Expired
Severity: Error
Alert Category: System - OS Timeout
Serviceable: No
CIM Information: Prefix: IMM and ID: 0039
SNMP Trap ID: 21
Automatically notify Support: No
User response: Complete the following steps until the
problem is solved: Reconfigure the watchdog timer to a
higher value. Make sure that the IMM
Ethernet-over-USB interface is enabled. Reinstall the
RNDIS or cdc_ether device driver for the operating
system. Disable the watchdog. Check the integrity of
the installed operating system.
40000028-00000000 Management Controller Test
Alert Generated by [arg1].
Explanation: This message is for the use case where a
user has generated a Test Alert.
Severity: Info
Alert Category: System - other
Serviceable: No
CIM Information: Prefix: IMM and ID: 0040
SNMP Trap ID: 22
Automatically notify Support: No
User response: Information only; no action is
required.
304
40000029-00000000 4000002b-00000000
40000029-00000000 Security: Userid: [arg1] had [arg2]
login failures from an SSH client at IP
address [arg3].
Explanation: This message is for the use case where a
user has failed to log in to a Management Controller
from SSH.
Severity: Info
Alert Category: System - Remote Login
Serviceable: No
CIM Information: Prefix: IMM and ID: 0041
SNMP Trap ID: 30
Automatically notify Support: No
User response: Complete the following steps until the
problem is solved: Make sure that the correct login ID
and password are being used. Have the system
administrator reset the login ID or password.
4000002a-00000000 [arg1] firmware mismatch
internal to system [arg2]. Please attempt
to flash the [arg3] firmware.
Explanation: This message is for the use case where a
specific type of firmware mismatch has been detected.
Severity: Error
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: IMM and ID: 0042
SNMP Trap ID: 22
Automatically notify Support: No
User response: Reflash the IMM firmware to the latest
version.
4000002b-00000000
305
4000002c-00000000 4000002e-00000000
4000002c-00000000 Domain Source changed to [arg1]
by user [arg2].
Explanation: Domain source changed by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0044
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000002d-00000000 DDNS setting changed to [arg1]
by user [arg2].
Explanation: DDNS setting changed by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0045
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000002e-00000000 DDNS registration successful.
The domain name is [arg1].
Explanation: DDNS registation and values
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0046
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
306
4000002f-00000000 40000031-00000000
4000002f-00000000
307
40000032-00000000 40000034-00000000
40000032-00000000 IPv6 DHCP enabled by user
[arg1].
Explanation: IPv6 DHCP assignment method is
enabled by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0050
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000033-00000000 IPv6 stateless auto-configuration
enabled by user [arg1].
Explanation: IPv6 statless auto-assignment method is
enabled by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0051
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000034-00000000 IPv6 static IP configuration
disabled by user [arg1].
Explanation: IPv6 static assignment method is
disabled by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0052
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
308
40000035-00000000 40000037-00000000
40000035-00000000 IPv6 DHCP disabled by user
[arg1].
Explanation: IPv6 DHCP assignment method is
disabled by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0053
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000036-00000000 IPv6 stateless auto-configuration
disabled by user [arg1].
Explanation: IPv6 statless auto-assignment method is
disabled by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0054
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000037-00000000 ENET[[arg1]] IPv6LinkLocal:HstName=[arg2], IP@=[arg3]
,Pref=[arg4] .
Explanation: IPv6 Link Local address is active
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0055
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
309
40000038-00000000 4000003a-00000000
40000038-00000000 ENET[[arg1]] IPv6Static:HstName=[arg2], IP@=[arg3]
,Pref=[arg4], GW@=[arg5] .
Explanation: IPv6 Static address is active
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0056
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000039-00000000 ENET[[arg1]] DHCPv6HSTN=[arg2], DN=[arg3], IP@=[arg4],
Pref=[arg5].
Explanation: IPv6 DHCP-assigned address is active
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0057
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000003a-00000000 IPv6 static address of network
interface modified from [arg1] to [arg2]
by user [arg3].
Explanation: A user modifies the IPv6 static address
of a Management Controller
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0058
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
310
4000003b-00000000 4000003d-00000000
4000003b-00000000 DHCPv6 failure, no IP address
assigned.
Explanation: S DHCP6 server fails to assign an IP
address to a Management Controller.
Severity: Warning
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0059
SNMP Trap ID:
Automatically notify Support: No
User response: Complete the following steps until the
problem is solved: Make sure that the IMM network
cable is connected. Make sure that there is a DHCPv6
server on the network that can assign an IP address to
the IMM.
4000003c-00000000 Platform Watchdog Timer expired
for [arg1].
Explanation: An implementation has detected an OS
Loader Watchdog Timer Expired
Severity: Error
Alert Category: System - Loader timeout
Serviceable: No
CIM Information: Prefix: IMM and ID: 0060
SNMP Trap ID: 26
Automatically notify Support: No
User response: Reconfigure the watchdog timer to a
higher value. Make sure that the IMM Ethernet over
USB interface is enabled. Reinstall the RNDIS or
cdc_ether device driver for the operating system.
Disable the watchdog. Check the integrity of the
installed operating system.
4000003d-00000000 Telnet port number changed from
[arg1] to [arg2] by user [arg3].
Explanation: A user has modified the telnet port
number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0061
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
311
4000003e-00000000 40000040-00000000
4000003e-00000000 SSH port number changed from
[arg1] to [arg2] by user [arg3].
Explanation: A user has modified the SSH port
number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0062
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000003f-00000000 Web-HTTP port number changed
from [arg1] to [arg2] by user [arg3].
Explanation: A user has modified the Web HTTP port
number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0063
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000040-00000000 Web-HTTPS port number
changed from [arg1] to [arg2] by user
[arg3].
Explanation: A user has modified the Web HTTPS
port number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0064
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
312
40000041-00000000 40000043-00000000
40000041-00000000 CIM/XML HTTP port number
changed from [arg1] to [arg2] by user
[arg3].
Explanation: A user has modified the CIM HTTP port
number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0065
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000042-00000000 CIM/XML HTTPS port number
changed from [arg1] to [arg2] by user
[arg3].
Explanation: A user has modified the CIM HTTPS
port number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0066
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000043-00000000 SNMP Agent port number
changed from [arg1] to [arg2] by user
[arg3].
Explanation: A user has modified the SNMP Agent
port number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0067
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
313
40000044-00000000 40000046-00000000
40000044-00000000 SNMP Traps port number
changed from [arg1] to [arg2] by user
[arg3].
Explanation: A user has modified the SNMP Traps
port number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0068
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000045-00000000 Syslog port number changed
from [arg1] to [arg2] by user [arg3].
Explanation: A user has modified the Syslog receiver
port number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0069
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000046-00000000 Remote Presence port number
changed from [arg1] to [arg2] by user
[arg3].
Explanation: A user has modified the Remote
Presence port number
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0070
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
314
40000047-00000000 40000049-00000000
40000047-00000000 LED [arg1] state changed to [arg2]
by [arg3].
Explanation: A user has modified the state of an LED
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0071
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000048-00000000 Inventory data changed for
device [arg1], new device data
hash=[arg2], new master data
hash=[arg3] .
Explanation: Something has caused the physical
inventory to change
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0072
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000049-00000000 SNMP [arg1] enabled by user
[arg2] .
Explanation: A user enabled SNMPv1 or SNMPv3 or
Traps
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0073
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
315
4000004a-00000000 4000004c-00000000
4000004a-00000000 SNMP [arg1] disabled by user
[arg2] .
Explanation: A user disabled SNMPv1 or SNMPv3 or
Traps
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0074
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000004b-00000000 SNMPv1 [arg1] set by user [arg2]:
Name=[arg3], AccessType=[arg4],
Address=[arg5], .
Explanation: A user changed the SNMP community
string
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0075
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000004c-00000000 LDAP Server configuration set by
user [arg1]: SelectionMethod=[arg2],
DomainName=[arg3], Server1=[arg4],
Server2=[arg5], Server3=[arg6],
Server4=[arg7].
Explanation: A user changed the LDAP server
configuration
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0076
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
316
4000004d-00000000 4000004f-00000000
4000004d-00000000 LDAP set by user [arg1]:
RootDN=[arg2],
UIDSearchAttribute=[arg3],
BindingMethod=[arg4],
EnhancedRBS=[arg5],
TargetName=[arg6], GroupFilter=[arg7],
GroupAttribute=[arg8],
LoginAttribute=[arg9].
Explanation: A user configured an LDAP
Miscellaneous setting
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0077
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000004e-00000000 Serial Redirection set by user
[arg1]: Mode=[arg2], BaudRate=[arg3],
StopBits=[arg4], Parity=[arg5],
SessionTerminateSequence=[arg6].
Explanation: A user configured the Serial Port mode
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0078
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000004f-00000000 Date and Time set by user [arg1]:
Date=[arg2], Time-[arg3], DST
Auto-adjust=[arg4], Timezone=[arg5].
Explanation: A user configured the Date and Time
settings
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0079
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
Appendix A. Integrated Management Module II (IMM2) error messages
317
40000050-00000000 40000052-00000000
40000050-00000000 Server General Settings set by
user [arg1]: Name=[arg2], Contact=[arg3],
Location=[arg4], Room=[arg5],
RackID=[arg6], Rack U-position=[arg7].
Explanation: A user configured the Location setting
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0080
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000051-00000000 Server Power Off Delay set to
[arg1] by user [arg2].
Explanation: A user configured the Server Power Off
Delay
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0081
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000052-00000000 Server [arg1] scheduled for [arg2]
at [arg3] by user [arg4].
Explanation: A user configured a Server Power action
at a specific time
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0082
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
318
40000053-00000000 40000055-00000000
40000053-00000000 Server [arg1] scheduled for every
[arg2] at [arg3] by user [arg4].
Explanation: A user configured a recurring Server
Power Action
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0083
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000054-00000000 Server [arg1] [arg2] cleared by
user [arg3].
Explanation: A user cleared a Server Power Action.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0084
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000055-00000000 Synchronize time setting by user
[arg1]: Mode=[arg2],
NTPServerHost=[arg3]:[arg4],NTPUpdateFrequency=[arg5].
Explanation: A user configured the Date and Time
synchronize settings
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0085
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
319
40000056-00000000 40000058-00000000
40000056-00000000 SMTP Server set by user [arg1] to
[arg2]:[arg3].
Explanation: A user configured the SMTP server
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0086
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000057-00000000
320
40000059-00000000 4000005b-00000000
40000059-00000000 LAN over USB [arg1] by user
[arg2].
Explanation: A user configured USB-LAN
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0089
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000005a-00000000 LAN over USB Port Forwarding
set by user [arg1]: ExternalPort=[arg2],
USB-LAN port=[arg3].
Explanation: A user configured USB-LAN port
forwarding
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0090
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000005b-00000000 Secure Web services (HTTPS)
[arg1] by user [arg2].
Explanation: A user enables or disables Secure web
services
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0091
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
321
4000005c-00000000 4000005e-00000000
4000005c-00000000 Secure CIM/XML(HTTPS) [arg1]
by user [arg2].
Explanation: A user enables or disables Secure
CIM/XML services
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0092
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000005d-00000000 Secure LDAP [arg1] by user
[arg2].
Explanation: A user enables or disables Secure LDAP
services
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0093
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000005e-00000000
322
4000005f-00000000 40000061-00000000
4000005f-00000000 Server timeouts set by user [arg1]:
EnableOSWatchdog=[arg2],
OSWatchdogTimout=[arg3],
EnableLoaderWatchdog=[arg4],
LoaderTimeout=[arg5].
Explanation: A user configures Server Timeouts
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0095
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000060-00000000 License key for [arg1] added by
user [arg2].
Explanation: A user installs License Key
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0096
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000061-00000000 License key for [arg1] removed
by user [arg2].
Explanation: A user removes a License Key
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0097
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
323
40000062-00000000 40000063-00000000
40000062-00000000 Global Login General Settings set
by user [arg1]:
AuthenticationMethod=[arg2],
LockoutPeriod=[arg3],
SessionTimeout=[arg4].
Explanation: A user changes the Global Login General
Settings
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0098
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000063-00000000 Global Login Account Security
set by user [arg1]:
PasswordRequired=[arg2],
PasswordExpirationPeriod=[arg3],
MinimumPasswordReuseCycle=[arg4],
MinimumPasswordLength=[arg5],
MinimumPasswordChangeInterval=[arg6],
MaxmumLoginFailures=[arg7],
LockoutAfterMaxFailures=[arg8],
MinimumDifferentCharacters=[arg9],
DefaultIDExpired=[arg10],
ChangePasswordFirstAccess=[arg11].
Explanation: A user changes the Global Login
Account Security Settings to Legacy
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0099
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
324
40000064-00000000 40000066-00000000
40000064-00000000
325
40000067-00000000 40000069-00000000
40000067-00000000
326
4000006a-00000000 4000006c-00000000
4000006a-00000000 SSH Client key added for user
[arg1].
Explanation: User locally defined an SSH Client key
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0106
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000006b-00000000 SSH Client key imported for user
[arg1] from [arg2].
Explanation: User imported an SSH Client key
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0107
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000006c-00000000 SSH Client key removed from
user [arg1].
Explanation: User removed an SSH Client key
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0108
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
327
4000006d-00000000 4000006f-00000000
4000006d-00000000 Management Controller [arg1]:
Configuration saved to a file by user
[arg2].
Explanation: A user saves a Management Controller
configuration to a file.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0109
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000006e-00000000 Alert Configuration Global Event
Notification set by user [arg1]:
RetryLimit=[arg2], RetryInterval=[arg3],
EntryInterval=[arg4].
Explanation: A user changes the Global Event
Notification settings.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0110
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000006f-00000000 Alert Recipient Number [arg1]
updated: Name=[arg2],
DeliveryMethod=[arg3], Address=[arg4],
IncludeLog=[arg5], Enabled=[arg6],
EnabledAlerts=[arg7],
AllowedFilters=[arg8].
Explanation: A user adds or updates an Alert
Recipient
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0111
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
328
40000070-00000000 40000072-00000000
40000070-00000000 SNMP Traps enabled by user
[arg1]: EnabledAlerts=[arg2],
AllowedFilters=[arg3] .
Explanation: A user enabled the SNMP Traps
configuration
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0112
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000071-00000000 The power cap value changed
from [arg1] watts to [arg2] watts by user
[arg3].
Explanation: Power Cap values changed by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0113
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000072-00000000 The minimum power cap value
changed from [arg1] watts to [arg2]
watts.
Explanation: Minimum Power Cap value changed
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0114
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
329
40000073-00000000 40000075-00000000
40000073-00000000 The maximum power cap value
changed from [arg1] watts to [arg2]
watts.
Explanation: Maximum Power Cap value changed
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0115
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000074-00000000 The soft minimum power cap
value changed from [arg1] watts to
[arg2] watts.
Explanation: Soft Minimum Power Cap value changed
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0116
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000075-00000000 The measured power value
exceeded the power cap value.
Explanation: Power exceeded cap
Severity: Warning
Alert Category: Warning - Power
Serviceable: No
CIM Information: Prefix: IMM and ID: 0117
SNMP Trap ID: 164
Automatically notify Support: No
User response: Information only; no action is
required.
330
40000076-00000000 40000078-00000000
40000076-00000000 The new minimum power cap
value exceeded the power cap value.
Explanation: Minimum Power Cap exceeds Power
Cap
Severity: Warning
Alert Category: Warning - Power
Serviceable: No
CIM Information: Prefix: IMM and ID: 0118
SNMP Trap ID: 164
Automatically notify Support: No
User response: Information only; no action is
required.
40000077-00000000 Power capping was activated by
user [arg1].
Explanation: Power capping activated by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0119
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
40000078-00000000 Power capping was deactivated
by user [arg1].
Explanation: Power capping deactivated by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0120
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
331
40000079-00000000 4000007b-00000000
40000079-00000000 Static Power Savings mode has
been turned on by user [arg1].
Explanation: Static Power Savings mode turned on by
user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0121
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000007a-00000000 Static Power Savings mode has
been turned off by user [arg1].
Explanation: Static Power Savings mode turned off by
user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0122
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000007b-00000000 Dynamic Power Savings mode
has been turned on by user [arg1].
Explanation: Dynamic Power Savings mode turned on
by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0123
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
332
4000007c-00000000 4000007e-00000000
4000007c-00000000 Dynamic Power Savings mode
has been turned off by user [arg1].
Explanation: Dynamic Power Savings mode turned off
by user
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0124
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000007d-00000000 Power cap and external throttling
occurred.
Explanation: Power cap and external throttling
occurred
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0125
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is
required.
4000007e-00000000
333
4000007f-00000000 40000081-00000000
4000007f-00000000
334
40000082-00000000 40000084-00000000
40000082-00000000 The measured power value has
returned below the power cap value.
Explanation: Power exceeded cap recovered
Severity: Info
Alert Category: Warning - Power
Serviceable: No
CIM Information: Prefix: IMM and ID: 0130
SNMP Trap ID: 164
Automatically notify Support: No
User response: Information only; no action is
required.
40000083-00000000 The new minimum power cap
value has returned below the power cap
value.
Explanation: Minimum Power Cap exceeds Power
Cap recovered
Severity: Info
Alert Category: Warning - Power
Serviceable: No
CIM Information: Prefix: IMM and ID: 0131
SNMP Trap ID: 164
Automatically notify Support: No
User response: Information only; no action is
required.
40000084-00000000 IMM firmware mismatch
between nodes [arg1] and [arg2]. Please
attempt to flash the IMM firmware to
the same level on all nodes.
Explanation: A mismatch of IMM firmware has been
detected between nodes
Severity: Error
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: IMM and ID: 0132
SNMP Trap ID: 22
Automatically notify Support: No
User response: Attempt to flash the IMM firmware to
the same level on all nodes.
335
40000085-00000000 40000087-00000000
40000085-00000000 FPGA firmware mismatch
between nodes [arg1] and [arg2]. Please
attempt to flash the FPGA firmware to
the same level on all nodes.
Explanation: A mismatch of FPGA firmware has been
detected between nodes
Severity: Error
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: IMM and ID: 0133
SNMP Trap ID: 22
Automatically notify Support: No
User response: Attempt to flash the FPGA firmware to
the same level on all nodes.
40000086-00000000 Test Call Home Generated by
user [arg1].
Explanation: Test Call Home generated by user.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0134
SNMP Trap ID:
Automatically notify Support: Yes
User response: Information only; no action is
required.
40000087-00000000 Manual Call Home by user
[arg1]: [arg2].
Explanation: Manual Call Home by user.
Severity: Info
Alert Category: none
Serviceable: No
CIM Information: Prefix: IMM and ID: 0135
SNMP Trap ID:
Automatically notify Support: Yes
User response: IBM Support will address the problem.
336
40000088-00000000 80010202-0701xxxx
40000088-00000000 Management Controller [arg1]:
Configuration restoration from a file by
user [arg2] completed..
Explanation: This message is for the use case where a
user restores a Management Controller configuration
from a file and it completes.
Severity: Info
Serviceable: No
Severity: Info
Serviceable: No
Severity: Warning
Serviceable: Yes
Serviceable: No
Serviceable: Yes
337
80010204-1d01xxxx 80010204-1d02xxxx
User response: If the specified sensor is Planar 3.3V or
Planar 5V, (Trained technician only) replace the system
board. If the specified sensor is Planar 12V, complete
the following steps until the problem is solved: 1.
Check power supply n LED. 2. Remove the failing
power supply. 3. Follow actions for OVER SPEC LED
in Light path diagnostics LEDs. 4. (Trained technician
only) Replace the system board. (n = power supply
number)
80010204-1d01xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
1Aa Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
80010204-1d02xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
1Ab Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
338
80010204-1d03xxxx 80010204-1d04xxxx
80010204-1d03xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
1Ba Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
80010204-1d04xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
1Bb Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
339
80010204-1d05xxxx 80010204-1d06xxxx
80010204-1d05xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
2Aa Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
80010204-1d06xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
2Ab Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
340
80010204-1d07xxxx 80010204-1d08xxxx
80010204-1d07xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
2Ba Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
80010204-1d08xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
2Bb Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
341
80010204-1d09xxxx 80010204-1d0axxxx
80010204-1d09xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
3Aa Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
80010204-1d0axxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
3Ab Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
342
80010204-1d0bxxxx 80010204-1d0cxxxx
80010204-1d0bxxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
3Ba Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
80010204-1d0cxxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has asserted. (Fan
3Bb Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0480
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Reseat the failing fan n, which is
indicated by a lit LED near the fan connector on the
system board. 2. Replace the failing fan. (n = fan
number)
343
80010701-0701xxxx 80010701-0c01xxxx
80010701-0701xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has asserted.
(FHHL Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has asserted.
Severity: Warning
Alert Category: Warning - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0490
SNMP Trap ID: 12
Automatically notify Support: No
User response: 1. Reduce the temperature. 2. Check
the server airflow. Make sure that nothing is blocking
the air from coming into or preventing the air from
exiting the server. LowProfile Temp : Raid Temp :
80010701-0c01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has asserted.
(Ambient Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has asserted.
Severity: Warning
Alert Category: Warning - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0490
SNMP Trap ID: 12
Automatically notify Support: No
User response: 1. Reduce the temperature. 2. Check
the server airflow. Make sure that nothing is blocking
the air from coming into or preventing the air from
exiting the server.
344
80010701-1401xxxx 80010701-1402xxxx
80010701-1401xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has asserted.
(CPU1 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has asserted.
Severity: Warning
Alert Category: Warning - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0490
SNMP Trap ID: 12
Automatically notify Support: No
User response: 1. Reduce the temperature. 2. Check
the server airflow. Make sure that nothing is blocking
the air from coming into or preventing the air from
exiting the server.
80010701-1402xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has asserted.
(CPU2 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has asserted.
Severity: Warning
Alert Category: Warning - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0490
SNMP Trap ID: 12
Automatically notify Support: No
User response: 1. Reduce the temperature. 2. Check
the server airflow. Make sure that nothing is blocking
the air from coming into or preventing the air from
exiting the server.
345
80010701-2d01xxxx 80010901-0701xxxx
80010701-2d01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has asserted.
(PCH Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has asserted.
Severity: Warning
Alert Category: Warning - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0490
SNMP Trap ID: 12
Automatically notify Support: No
User response: 1. Reduce the temperature. 2. Check
the server airflow. Make sure that nothing is blocking
the air from coming into or preventing the air from
exiting the server.
80010901-0701xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has asserted. (FHHL
Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Reduce the ambient temperature. 2.
Ensure the air baffle is installed correctly. 3. Check the
server airflow. Make sure that nothing is blocking the
air from coming into or preventing the air from exiting
the server. LowProfile Temp : Raid Temp :
346
80010901-0c01xxxx 80010901-1401xxxx
80010901-0c01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has asserted.
(Ambient Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Reduce the ambient temperature. 2.
Ensure the air baffle is installed correctly. 3. Check the
server airflow. Make sure that nothing is blocking the
air from coming into or preventing the air from exiting
the server.
80010901-1401xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has asserted. (CPU1
VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Reduce the ambient temperature. 2.
Ensure the air baffle is installed correctly. 3. Check the
server airflow. Make sure that nothing is blocking the
air from coming into or preventing the air from exiting
the server.
347
80010901-1402xxxx 80010901-2d01xxxx
80010901-1402xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has asserted. (CPU2
VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Reduce the ambient temperature. 2.
Ensure the air baffle is installed correctly. 3. Check the
server airflow. Make sure that nothing is blocking the
air from coming into or preventing the air from exiting
the server.
80010901-2d01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has asserted. (PCH
Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Reduce the ambient temperature. 2.
Ensure the air baffle is installed correctly. 3. Check the
server airflow. Make sure that nothing is blocking the
air from coming into or preventing the air from exiting
the server.
348
80010902-0701xxxx 80010b01-0701xxxx
80010902-0701xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has asserted.
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has asserted.
Severity: Error
Alert Category: Critical - Voltage
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 1
Automatically notify Support: Yes
User response: If the specified sensor is Planar 3.3V or
Planar 5V, (Trained technician only) replace the system
board. If the specified sensor is Planar 12V, complete
the following steps until the problem is solved: 1.
Check power supply n LED. 2. Remove the failing
power supply. 3. (Trained technician only) Replace the
system board. (n = power supply number)
80010b01-0701xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (FHHL Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response: Check the server airflow. Make sure
that nothing is blocking the air from coming into or
preventing the air from exiting the server. LowProfile
Temp : Raid Temp :
349
80010b01-0c01xxxx 80010b01-1401xxxx
80010b01-0c01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (Ambient Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response: Check the server airflow. Make sure
that nothing is blocking the air from coming into or
preventing the air from exiting the server.
80010b01-1401xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (CPU1 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response: Check the server airflow. Make sure
that nothing is blocking the air from coming into or
preventing the air from exiting the server.
350
80010b01-1402xxxx 80010b01-2d01xxxx
80010b01-1402xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (CPU2 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response: Check the server airflow. Make sure
that nothing is blocking the air from coming into or
preventing the air from exiting the server.
80010b01-2d01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (PCH Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has asserted.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response: Check the server airflow. Make sure
that nothing is blocking the air from coming into or
preventing the air from exiting the server.
351
80030006-2101xxxx 80050108-0a01xxxx
80030006-2101xxxx Sensor [SensorElementName] has
deasserted. (Sig Verify Fail)
Explanation: This message is for the use case when an
implementation has detected a Sensor has deasserted.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0509
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
80030012-2301xxxx Sensor [SensorElementName] has
deasserted. (OS RealTime Mod)
Explanation: This message is for the use case when an
implementation has detected a Sensor has deasserted.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0509
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
80050108-0a01xxxx Sensor [SensorElementName] has
indicated limit exceeded. (PS 1 CS)
Explanation: This message is for the use case when an
implementation has detected a Sensor limit was
exceeded.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0512
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
352
80050108-0a02xxxx 80070201-0301xxxx
80050108-0a02xxxx Sensor [SensorElementName] has
indicated limit exceeded. (PS 2 CS)
Explanation: This message is for the use case when an
implementation has detected a Sensor limit was
exceeded.
Serviceable: No
Severity: Warning
Serviceable: Yes
Severity: Info
Severity: Warning
80070201-0301xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (CPU 1 OverTemp)
Severity: Error
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 0
353
80070201-0302xxxx 80070202-0701xxxx
80070201-0302xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (CPU 2 OverTemp)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
critical from less severe.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow
(front and rear of the server), that the air baffles are in
place and correctly installed, and that the server cover
is installed and completely closed. 2. Check the ambient
temperature. You must be operating within the
specifications (see Features and specifications for more
information). 3. Make sure that the heat sink for
microprocessor n is installed correctly. 4. (Trained
technician only) Replace microprocessor n. (n =
microprocessor number)
80070202-0701xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (SysBrd Vol Fault)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
critical from less severe.
Severity: Error
Alert Category: Critical - Voltage
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 1
Automatically notify Support: No
User response: 1. Check the system-event log. 2.
Check for an error LED on the system board. 3. Replace
any failing device. 4. Check for a server firmware
update. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution
before you update the code. 5. (Trained technician only)
Replace the system board.
354
80070208-0a01xxxx 80070208-0a02xxxx
80070208-0a01xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (PS 1 Fan Fault)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
critical from less severe.
Severity: Error
Alert Category: Critical - Power
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 4
Automatically notify Support: No
User response: 1. Make sure that there are no
obstructions, such as bundled cables, to the airflow
from the power-supply fan. 2. Use the IBM Power
Configurator utility to ensure current system power
consumption is under limitation. For more information
and to download the utility, go to http://www03.ibm.com/systems/bladecenter/resources/
powerconfig.html. 3. Replace power supply n. (n =
power supply number) PS 1 OP Fault : PS 1 Therm
Fault :
80070208-0a02xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (PS 2 Fan Fault)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
critical from less severe.
Severity: Error
Alert Category: Critical - Power
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 4
Automatically notify Support: No
User response: 1. Make sure that there are no
obstructions, such as bundled cables, to the airflow
from the power-supply fan. 2. Use the IBM Power
Configurator utility to ensure current system power
consumption is under limitation. For more information
and to download the utility, go to http://www03.ibm.com/systems/bladecenter/resources/
powerconfig.html. 3. Replace power supply n. (n =
power supply number) PS 2 OP Fault : PS 2 Therm
Fault :
355
8007020f-2582xxxx 80070214-2201xxxx
8007020f-2582xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (No PCI I/O Space)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
critical from less severe.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: No
User response: Complete the following step to solve
PCI I/O resource errors: 1. Go to F1 Setup-> System
Settings-> Device and I/O ports-> PCI 64 bit Resource
and choose enable.
80070214-2201xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (TPM Lock)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
critical from less severe.
Severity: Error
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Update the server firmware (see
Recovering the server firmware). 2. If the problem
persists, (trained technician only) replace the system
board (see Removing the system board and Installing
the system board).
356
80070219-0701xxxx 8007021b-0301xxxx
80070219-0701xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (SysBrd Fault)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
critical from less severe.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Check for an error LED on the
system board. 2. Check the system-event log. 3. Check
for a server firmware update. Important: Some cluster
solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for the
cluster solution before you update the code. 4. Replace
any failing device which indicated from system event
log. 5. (Trained technician only) Replace the system
board.
8007021b-0301xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (CPU 1 QPILinkErr)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
critical from less severe.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Check for a server firmware update.
2. Make sure that the installed microprocessors are
compatible. 3. (Trained technician only) Replace the
microprocessor if the problems still exist. 4. (Trained
technician only) Replace the system board if the
problems still exist.
357
8007021b-0302xxxx 80070301-0301xxxx
8007021b-0302xxxx Sensor [SensorElementName] has
transitioned to critical from a less severe
state. (CPU 2 QPILinkErr)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
critical from less severe.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Check for a server firmware update.
2. Make sure that the installed microprocessors are
compatible. 3. (Trained technician only) Replace the
microprocessor if the problems still exist. 4. (Trained
technician only) Replace the system board if the
problems still exist.
80070301-0301xxxx Sensor [SensorElementName] has
transitioned to non-recoverable from a
less severe state. (CPU 1 OverTemp)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
non-recoverable from less severe.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0524
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow
(front and rear of the server), that the air baffle is in
place and correctly installed, and that the server cover
is installed and completely closed. 2. Check the ambient
temperature. You must be operating within the
specifications (see Server Features and specifications for
more information). 3. Make sure that the heat sink for
microprocessor n. 4. (Trained technician only) Replace
microprocessor n. (n = microprocessor number)
358
80070301-0302xxxx 80070608-0a02xxxx
80070301-0302xxxx Sensor [SensorElementName] has
transitioned to non-recoverable from a
less severe state. (CPU 2 OverTemp)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
non-recoverable from less severe.
Severity: Error
80070608-0a02xxxx Sensor [SensorElementName] has
transitioned to non-recoverable.
Severity: Error
359
80070614-2201xxxx 80080128-2101xxxx
80070614-2201xxxx Sensor [SensorElementName] has
transitioned to non-recoverable. (TPM
Phy Pres Set)
Explanation: This message is for the use case when an
implementation has detected a Sensor transitioned to
non-recoverable.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0530
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Update the server firmware (see
Recovering the server firmware). 2. If the problem
persists, (trained technician only) replace the system
board (see Removing the system board and Installing
the system board).
8008010f-2101xxxx Device
[LogicalDeviceElementName] has been
added. (Phy Presence Jmp)
Explanation: This message is for the use case when an
implementation has detected a Device was inserted.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0536
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
80080128-2101xxxx Device
[LogicalDeviceElementName] has been
added. (Low Security Jmp)
Explanation: This message is for the use case when an
implementation has detected a Device was inserted.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0536
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
360
800b0008-1301xxxx 800b010a-1e81xxxx
800b0008-1301xxxx Redundancy
[RedundancySetElementName] has been
restored. (Power Unit)
Explanation: This message is for the use case when an
implementation has detected Redundancy was
Restored.
Severity: Info
Alert Category: Warning - Redundant Power Supply
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0561
SNMP Trap ID: 10
Automatically notify Support: No
User response: No action; information only.
800b0108-1301xxxx Redundancy Lost for
[RedundancySetElementName] has
asserted. (Power Unit)
Explanation: This message is for the use case when
Redundancy Lost has asserted.
Severity: Error
Alert Category: Critical - Redundant Power Supply
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0802
SNMP Trap ID: 9
Automatically notify Support: No
User response: 1. Check the LEDs for both power
supplies. 2. Follow the actions in Power-supply LEDs.
800b010a-1e81xxxx Redundancy Lost for
[RedundancySetElementName] has
asserted. (Cooling Zone 1)
Explanation: This message is for the use case when
Redundancy Lost has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0802
SNMP Trap ID: 11
Automatically notify Support: No
User response: 1. Make sure that the connectors on
fan n are not damaged. 2. Make sure that the fan n
connectors on the system board are not damaged. 3.
Make sure that the fans are correctly installed. 4. Reseat
the fans. 5. Replace the fans. (n = fan number)
361
800b010a-1e82xxxx 800b050a-1e82xxxx
800b010a-1e82xxxx Redundancy Lost for
[RedundancySetElementName] has
asserted. (Cooling Zone 2)
Explanation: This message is for the use case when
Redundancy Lost has asserted.
Severity: Error
Alert Category: Critical - Fan Failure
Severity: Error
Serviceable: Yes
Serviceable: Yes
Severity: Error
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0810
800b030c-2581xxxx Non-redundant:Sufficient
Resources from Redundancy Degraded
or Fully Redundant for
[RedundancySetElementName] has
asserted. (Backup Memory)
Explanation: This message is for the use case when a
Redundancy Set has transitioned from Redundancy
Degraded or Fully Redundant to Nonredundant:Sufficient.
Severity: Warning
Alert Category: Warning - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0806
SNMP Trap ID: 43
Automatically notify Support: No
362
800b050c-2581xxxx 806f0007-0301xxxx
800b050c-2581xxxx Non-redundant:Insufficient
Resources for
[RedundancySetElementName] has
asserted. (Backup Memory)
Explanation: This message is for the use case when a
Redundancy Set has transitioned to
Non-redundant:Insufficient Resources.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0810
SNMP Trap ID: 41
Automatically notify Support: No
User response: 1. Check the system-event log for
DIMM failure events (uncorrectable or PFA) and correct
the failures. 2. Re-enable mirroring in the Setup utility.
806f0007-0301xxxx [ProcessorElementName] has
Failed with IERR. (CPU 1)
Explanation: This message is for the use case when an
implementation has detected a Processor Failed - IERR
Condition.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0042
SNMP Trap ID: 40
Automatically notify Support: No
User response: 1. Make sure that the latest level of
firmware and device drivers are installed for all
adapters and standard devices, such as Ethernet, SCSI,
and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution
before you update the code. 2. Update the firmware
(UEFI and IMM) to the latest level (Updating the
firmware). 3. Run the DSA program. 4. Reseat the
adapter. 5. Replace the adapter. 6. (Trained technician
only) Replace microprocessor n. 7. (Trained technician
only) Replace the system board. (n = microprocessor
number)
363
806f0007-0302xxxx 806f0008-0a01xxxx
806f0007-0302xxxx [ProcessorElementName] has
Failed with IERR. (CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Processor Failed - IERR
Condition.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0042
SNMP Trap ID: 40
Automatically notify Support: No
User response: 1. Make sure that the latest level of
firmware and device drivers are installed for all
adapters and standard devices, such as Ethernet, SCSI,
and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution
before you update the code. 2. Update the firmware
(UEFI and IMM) to the latest level (Updating the
firmware). 3. Run the DSA program. 4. Reseat the
adapter. 5. Replace the adapter. 6. (Trained technician
only) Replace microprocessor n. 7. (Trained technician
only) Replace the system board. (n = microprocessor
number)
806f0008-0a01xxxx [PowerSupplyElementName] has
been added to container
[PhysicalPackageElementName]. (Power
Supply 1)
Explanation: This message is for the use case when an
implementation has detected a Power Supply has been
added.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0084
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
364
806f0008-0a02xxxx 806f000d-0400xxxx
806f0008-0a02xxxx [PowerSupplyElementName] has
been added to container
[PhysicalPackageElementName]. (Power
Supply 2)
Explanation: This message is for the use case when an
implementation has detected a Power Supply has been
added.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0084
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f0009-1301xxxx [PowerSupplyElementName] has
been turned off. (Host Power)
Explanation: This message is for the use case when an
implementation has detected a Power Unit that has
been Disabled.
Severity: Info
Alert Category: System - Power Off
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0106
SNMP Trap ID: 23
Automatically notify Support: No
User response: No action; information only.
806f000d-0400xxxx The Drive
[StorageVolumeElementName] has been
added. (Drive 0)
Explanation: This message is for the use case when an
implementation has detected a Drive has been Added.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0162
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
365
806f000d-0401xxxx 806f000d-0403xxxx
806f000d-0401xxxx The Drive
[StorageVolumeElementName] has been
added. (Drive 1)
Explanation: This message is for the use case when an
implementation has detected a Drive has been Added.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0162
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
806f000d-0402xxxx The Drive
[StorageVolumeElementName] has been
added. (Drive 2)
Explanation: This message is for the use case when an
implementation has detected a Drive has been Added.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0162
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
806f000d-0403xxxx The Drive
[StorageVolumeElementName] has been
added. (Drive 3)
Explanation: This message is for the use case when an
implementation has detected a Drive has been Added.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0162
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
366
806f000d-0404xxxx 806f000d-0406xxxx
806f000d-0404xxxx The Drive
[StorageVolumeElementName] has been
added. (Drive 4)
Explanation: This message is for the use case when an
implementation has detected a Drive has been Added.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0162
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
806f000d-0405xxxx The Drive
[StorageVolumeElementName] has been
added. (Drive 5)
Explanation: This message is for the use case when an
implementation has detected a Drive has been Added.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0162
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
806f000d-0406xxxx The Drive
[StorageVolumeElementName] has been
added. (Drive 6)
Explanation: This message is for the use case when an
implementation has detected a Drive has been Added.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0162
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
367
806f000d-0407xxxx 806f000f-220101xx
806f000d-0407xxxx The Drive
[StorageVolumeElementName] has been
added. (Drive 7)
Explanation: This message is for the use case when an
implementation has detected a Drive has been Added.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0162
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
806f000f-220101xx The System
[ComputerSystemElementName] has
detected no memory in the system.
(ABR Status)
Explanation: This message is for the use case when an
implementation has detected that memory was detected
in the system.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0794
SNMP Trap ID: 41
Automatically notify Support: No
User response: 1. Make sure the server meets the
minimum configuration to start (see Power-supply
LEDs). 2. Recover the server firmware from the backup
page: a. Restart the server. b. At the prompt, press F3 to
recover the firmware. 3. Update the server firmware on
the primary page. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for the
cluster solution before you update the code. 4. Remove
components one at a time, restarting the server each
time, to see if the problem goes away. 5. If the problem
remains, (trained technician only) replace the system
board. Firmware Error : Sys Boot Status :
368
806f000f-220102xx 806f000f-220103xx
806f000f-220102xx Subsystem
[MemoryElementName] has insufficient
memory for operation. (ABR Status)
Explanation: This message is for the use case when an
implementation has detected that the usable Memory is
insufficient for operation.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0132
SNMP Trap ID: 41
Automatically notify Support: No
User response: 1. Make sure the server meets the
minimum configuration to start (see Power-supply
LEDs). 2. Update the server firmware on the primary
page. Important: Some cluster solutions require specific
code levels or coordinated code updates. If the device
is part of a cluster solution, verify that the latest level
of code is supported for the cluster solution before you
update the code. 3. (Trained technician only) Replace
the system board. Firmware Error : Sys Boot Status :
806f000f-220103xx The System
[ComputerSystemElementName]
encountered firmware error unrecoverable boot device failure. (ABR
Status)
Explanation: This message is for the use case when an
implementation has detected that System Firmware
Error Unrecoverable boot device failure has occurred.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0770
SNMP Trap ID: 5
Automatically notify Support: No
User response: This is a UEFI detected event. The
UEFI(POST) error code for this event can be found in
the logged IMM message text. Please refer to the
UEFI(POST) error code in the "UEFI(POST) error code"
section of the Information Center for the appropriate
user response. Firmware Error : Sys Boot Status :
369
806f000f-220104xx 806f000f-220107xx
806f000f-220104xx The System
[ComputerSystemElementName]has
encountered a motherboard failure.
(ABR Status)
Explanation: This message is for the use case when an
implementation has detected that a fatal motherboard
failure in the system.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0795
SNMP Trap ID: 50
Automatically notify Support: No
User response: This is a UEFI detected event. The
UEFI diagnostic code for this event can be found in the
logged IMM message text. Please refer to the
UEFI(POST) error code in the "UEFI(POST) error code"
section of the Info Center for the appropriate user
response. Firmware Error : Sys Boot Status :
806f000f-220107xx The System
[ComputerSystemElementName]
encountered firmware error unrecoverable keyboard failure. (ABR
Status)
Explanation: This message is for the use case when an
implementation has detected that System Firmware
Error Unrecoverable Keyboard failure has occurred.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0764
SNMP Trap ID: 50
Automatically notify Support: No
User response: This is a UEFI detected event. The
UEFI(POST) error code for this event can be found in
the logged IMM message text. Please refer to the
UEFI(POST) error code in the "UEFI(POST) error code"
section of the Information Center for the appropriate
user response. Firmware Error : Sys Boot Status :
370
806f000f-22010axx 806f000f-22010bxx
806f000f-22010axx The System
[ComputerSystemElementName]
encountered firmware error - no video
device detected. (ABR Status)
Explanation: This message is for the use case when an
implementation has detected that System Firmware
Error No video device detected has occurred.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0766
SNMP Trap ID: 50
Automatically notify Support: No
User response: This is a UEFI detected event. The
UEFI(POST) error for this event can be found in the
logged IMM message text. Please refer to the
UEFI(POST) error code in the "UEFI(POST) error code"
section of the Information Center for the appropriate
user response. Firmware Error : Sys Boot Status :
806f000f-22010bxx Firmware BIOS (ROM) corruption
was detected on system
[ComputerSystemElementName] during
POST. (ABR Status)
Explanation: Firmware BIOS (ROM) corruption was
detected on the system during POST.
Severity: Info
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0850
SNMP Trap ID: 40
Automatically notify Support: No
User response: 1. Make sure the server meets the
minimum configuration to start (see Power-supply
LEDs). 2. Recover the server firmware from the backup
page: a. Restart the server. b. At the prompt, press F3 to
recover the firmware. 3. Update the server firmware to
the latest level (see Updating the firmware). Important:
Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is
supported for the cluster solution before you update
the code. 4. Remove components one at a time,
restarting the server each time, to see if the problem
goes away. 5. If the problem remains, (trained service
technician) replace the system board. Firmware Error :
Sys Boot Status :
371
806f000f-22010cxx 806f000f-2201ffff
806f000f-22010cxx CPU voltage mismatch detected
on [ProcessorElementName]. (ABR
Status)
Explanation: This message is for the use case when an
implementation has detected a CPU voltage mismatch
with the socket voltage.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0050
SNMP Trap ID: 40
Automatically notify Support: No
User response: This is a UEFI detected event. The
UEFI(POST) error code for this event can be found in
the logged IMM message text. Please refer to the
UEFI(POST) error code in the "UEFI(POST) error code"
section of the Info Center for the appropriate user
response. Firmware Error : Sys Boot Status :
806f000f-2201ffff The System
[ComputerSystemElementName]
encountered a POST Error. (ABR Status)
Explanation: This message is for the use case when an
implementation has detected a Post Error.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0184
SNMP Trap ID: 50
Automatically notify Support: No
User response: This is a UEFI detected event. The
UEFI(POST) error code for this event can be found in
the logged IMM message text. Please refer to the
UEFI(POST) error code in the "UEFI(POST) error code"
section of the Information Center for the appropriate
user response. Firmware Error : Sys Boot Status :
372
806f0013-1701xxxx 806f0021-2201xxxx
806f0013-1701xxxx A diagnostic interrupt has
occurred on system
[ComputerSystemElementName]. (NMI
State)
Explanation: This message is for the use case when an
implementation has detected a Front Panel NMI /
Diagnostic Interrupt.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0222
SNMP Trap ID: 50
Automatically notify Support: No
User response: If the NMI button has not been
pressed, complete the following steps: 1. Make sure
that the NMI button is not pressed. 2. Replace the
operator information panel cable. 3. Replace the
operator information panel.
806f0021-2201xxxx Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (No
Op ROM Space)
Explanation: This message is for the use case when an
implementation has detected a Fault in a slot.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response: 1. Check the PCI LED. 2. Reseat the
affected adapters and riser card. 3. Update the server
firmware (UEFI and IMM) and adapter firmware.
Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update
the code. 4. Remove both adapters. 5. Replace the riser
card. 6. (Trained service technicians only) Replace the
system board.
373
806f0021-2582xxxx 806f0021-3001xxxx
806f0021-2582xxxx Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (All
PCI Error)
Explanation: This message is for the use case when an
implementation has detected a Fault in a slot.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response: 1. Check the PCI LED. 2. Reseat the
affected adapters and riser card. 3. Update the server
firmware (UEFI and IMM) and adapter firmware.
Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update
the code. 4. Remove both adapters. 5. Replace the riser
card. 6. (Trained service technicians only) Replace the
system board. One of PCI Error :
806f0021-3001xxxx Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (PCI 1)
Explanation: This message is for the use case when an
implementation has detected a Fault in a slot.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response: 1. Check the PCI LED. 2. Reseat the
affected adapters and riser card. 3. Update the server
firmware (UEFI and IMM) and adapter firmware.
Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update
the code. 4. Remove both adapters. 5. Replace the riser
card. 6. (Trained service technicians only) Replace the
system board. PCI 2 : PCI 3 :
374
806f0023-2101xxxx 806f0108-0a01xxxx
806f0023-2101xxxx Watchdog Timer expired for
[WatchdogElementName]. (IPMI
Watchdog)
Explanation: This message is for the use case when an
implementation has detected a Watchdog Timer
Expired.
Severity: Info
(front and rear of the server), the air baffles are in place
and correctly installed, and the server cover is installed
and completely closed. 2. Make sure that the heat sink
for microprocessor n is installed correctly. 3. (Trained
technician only) Replace microprocessor n. (n =
microprocessor number)
806f0107-0302xxxx An Over-Temperature Condition
has been detected on
[ProcessorElementName]. (CPU 2)
Severity: Error
Serviceable: Yes
806f0028-2101xxxx Sensor [SensorElementName] is
unavailable or degraded on management
system [ComputerSystemElementName].
(TPM Cmd Failures)
Severity: Warning
Alert Category: Warning - Other
Serviceable: Yes
Serviceable: Yes
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0036
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating. There are no obstructions to the airflow
375
806f0108-0a02xxxx 806f010c-2002xxxx
806f0108-0a02xxxx [PowerSupplyElementName] has
Failed. (Power Supply 2)
Explanation: This message is for the use case when an
implementation has detected a Power Supply has
failed.
Severity: Error
Alert Category: Critical - Power
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0086
SNMP Trap ID: 4
Automatically notify Support: Yes
User response: 1. Reseat power supply n. 2. If the
power-on LED is not lit and the power-supply error
LED is lit, replace power supply n. 3. If both the
power-on LED and the power-supply error LED are not
lit, see Power problems for more information. (n =
power supply number)
806f0109-1301xxxx [PowerSupplyElementName] has
been Power Cycled. (Host Power)
Explanation: This message is for the use case when an
implementation has detected a Power Unit that has
been power cycled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0108
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f010c-2001xxxx Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
376
806f010c-2003xxxx 806f010c-2005xxxx
806f010c-2003xxxx Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 3)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
indicated by the error LEDs on the system board or the
event logs) to a different memory channel or
microprocessor. 3. If the problem follows the DIMM,
replace the failing DIMM. 4. (Trained technician only) If
the problem occurs on the same DIMM connector,
check the DIMM connector. If the connector contains
any foreign material or is damaged, replace the system
board. 5. (Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board. 6. (Trained technician only)
Replace the affected microprocessor. 7. Manually
re-enable all affected DIMMs if the server firmware
version is older than UEFI v1.10. If the server firmware
version is UEFI v1.10 or newer, disconnect and
reconnect the server to the power source and restart the
server. 8. (Trained Service technician only) Replace the
affected microprocessor.
806f010c-2004xxxx Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 4)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
377
806f010c-2006xxxx 806f010c-2008xxxx
806f010c-2006xxxx Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 6)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
indicated by the error LEDs on the system board or the
event logs) to a different memory channel or
microprocessor. 3. If the problem follows the DIMM,
replace the failing DIMM. 4. (Trained technician only) If
the problem occurs on the same DIMM connector,
check the DIMM connector. If the connector contains
any foreign material or is damaged, replace the system
board. 5. (Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board. 6. (Trained technician only)
Replace the affected microprocessor. 7. Manually
re-enable all affected DIMMs if the server firmware
version is older than UEFI v1.10. If the server firmware
version is UEFI v1.10 or newer, disconnect and
reconnect the server to the power source and restart the
server. 8. (Trained Service technician only) Replace the
affected microprocessor.
806f010c-2007xxxx Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 7)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
378
806f010c-2009xxxx 806f010c-200bxxxx
806f010c-2009xxxx Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 9)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
indicated by the error LEDs on the system board or the
event logs) to a different memory channel or
microprocessor. 3. If the problem follows the DIMM,
replace the failing DIMM. 4. (Trained technician only) If
the problem occurs on the same DIMM connector,
check the DIMM connector. If the connector contains
any foreign material or is damaged, replace the system
board. 5. (Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board. 6. (Trained technician only)
Replace the affected microprocessor. 7. Manually
re-enable all affected DIMMs if the server firmware
version is older than UEFI v1.10. If the server firmware
version is UEFI v1.10 or newer, disconnect and
reconnect the server to the power source and restart the
server. 8. (Trained Service technician only) Replace the
affected microprocessor.
806f010c-200axxxx Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 10)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
379
806f010c-200cxxxx 806f010d-0400xxxx
806f010c-200cxxxx Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 12)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
indicated by the error LEDs on the system board or the
event logs) to a different memory channel or
microprocessor. 3. If the problem follows the DIMM,
replace the failing DIMM. 4. (Trained technician only) If
the problem occurs on the same DIMM connector,
check the DIMM connector. If the connector contains
any foreign material or is damaged, replace the system
board. 5. (Trained technician only) Remove the affected
microprocessor and check the microprocessor socket
pins for any damaged pins. If a damage is found,
replace the system board. 6. (Trained technician only)
Replace the affected microprocessor. 7. Manually
re-enable all affected DIMMs if the server firmware
version is older than UEFI v1.10. If the server firmware
version is UEFI v1.10 or newer, disconnect and
reconnect the server to the power source and restart the
server. 8. (Trained Service technician only) Replace the
affected microprocessor.
806f010c-2581xxxx Uncorrectable error detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (All
DIMMS)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0138
SNMP Trap ID: 41
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
380
806f010d-0401xxxx 806f010d-0402xxxx
806f010d-0401xxxx The Drive
[StorageVolumeElementName] has been
disabled due to a detected fault. (Drive
1)
Explanation: This message is for the use case when an
implementation has detected a Drive was Disabled due
to fault.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive (wait 1 minute or more before
reinstalling the drive) b. Cable from the system board
to the backplane 3. Replace the following components
one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system
board to the backplane c. Hard disk drive backplane (n
= hard disk drive number)
806f010d-0402xxxx The Drive
[StorageVolumeElementName] has been
disabled due to a detected fault. (Drive
2)
Explanation: This message is for the use case when an
implementation has detected a Drive was Disabled due
to fault.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive (wait 1 minute or more before
reinstalling the drive) b. Cable from the system board
to the backplane 3. Replace the following components
one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system
board to the backplane c. Hard disk drive backplane (n
= hard disk drive number)
381
806f010d-0403xxxx 806f010d-0404xxxx
806f010d-0403xxxx The Drive
[StorageVolumeElementName] has been
disabled due to a detected fault. (Drive
3)
Explanation: This message is for the use case when an
implementation has detected a Drive was Disabled due
to fault.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive (wait 1 minute or more before
reinstalling the drive) b. Cable from the system board
to the backplane 3. Replace the following components
one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system
board to the backplane c. Hard disk drive backplane (n
= hard disk drive number)
806f010d-0404xxxx The Drive
[StorageVolumeElementName] has been
disabled due to a detected fault. (Drive
4)
Explanation: This message is for the use case when an
implementation has detected a Drive was Disabled due
to fault.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive (wait 1 minute or more before
reinstalling the drive) b. Cable from the system board
to the backplane 3. Replace the following components
one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system
board to the backplane c. Hard disk drive backplane (n
= hard disk drive number)
382
806f010d-0405xxxx 806f010d-0406xxxx
806f010d-0405xxxx The Drive
[StorageVolumeElementName] has been
disabled due to a detected fault. (Drive
5)
Explanation: This message is for the use case when an
implementation has detected a Drive was Disabled due
to fault.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive (wait 1 minute or more before
reinstalling the drive) b. Cable from the system board
to the backplane 3. Replace the following components
one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system
board to the backplane c. Hard disk drive backplane (n
= hard disk drive number)
806f010d-0406xxxx The Drive
[StorageVolumeElementName] has been
disabled due to a detected fault. (Drive
6)
Explanation: This message is for the use case when an
implementation has detected a Drive was Disabled due
to fault.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive (wait 1 minute or more before
reinstalling the drive) b. Cable from the system board
to the backplane 3. Replace the following components
one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system
board to the backplane c. Hard disk drive backplane (n
= hard disk drive number)
383
806f010d-0407xxxx 806f010f-2201xxxx
806f010d-0407xxxx The Drive
[StorageVolumeElementName] has been
disabled due to a detected fault. (Drive
7)
Explanation: This message is for the use case when an
implementation has detected a Drive was Disabled due
to fault.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive (wait 1 minute or more before
reinstalling the drive) b. Cable from the system board
to the backplane 3. Replace the following components
one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system
board to the backplane c. Hard disk drive backplane (n
= hard disk drive number)
806f010f-2201xxxx The System
[ComputerSystemElementName]
encountered a firmware hang. (Firmware
Error)
Explanation: This message is for the use case when an
implementation has detected a System Firmware Hang.
Severity: Error
Alert Category: System - Boot failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0186
SNMP Trap ID: 25
Automatically notify Support: No
User response: 1. Make sure the server meets the
minimum configuration to start (see Power-supply
LEDs). 2. Update the server firmware on the primary
page. Important: Some cluster solutions require specific
code levels or coordinated code updates. If the device
is part of a cluster solution, verify that the latest level
of code is supported for the cluster solution before you
update the code. 3. (Trained technician only) Replace
the system board.
384
806f0113-0301xxxx 806f0125-0b01xxxx
806f0113-0301xxxx A bus timeout has occurred on
system [ComputerSystemElementName].
(CPU 1 PECI)
Explanation: This message is for the use case when an
implementation has detected a Bus Timeout.
Severity: Error
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0224
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Reseat the microprocessor, and then
restart the server. 2. Replace microprocessor n. (n =
microprocessor number)
Serviceable: No
Severity: Error
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0224
Severity: Info
Alert Category: System - Other
Serviceable: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0266
SNMP Trap ID: 50
Automatically notify Support: Yes
User response: If the specified sensor is front USB
connector, reset the front USB cable on the system
board. If the specified sensor is front video connector,
Appendix A. Integrated Management Module II (IMM2) error messages
385
806f0125-0b02xxxx 806f0207-2584xxxx
806f0125-0b02xxxx [ManagedElementName] detected
as absent. (PCI Riser 2)
Explanation: This message is for the use case when an
implementation has detected a Managed Element is
Absent.
Severity: Info
Alert Category: System - Other
Serviceable: No
Severity: Error
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0044
SNMP Trap ID: 40
Automatically notify Support: Yes
User response: 1. Make sure that the latest levels of
firmware and device drivers are installed for all
adapters and standard devices, such as Ethernet, SCSI,
and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution
before you update the code. 2. Update the firmware
(UEFI and IMM) to the latest level (Updating the
firmware). 3. Run the DSA program. 4. Reseat the
adapter. 5. Replace the adapter. 6. (Trained technician
only) Replace microprocessor n. 7. (Trained technician
only) Replace the system board. (n = microprocessor
number)
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
Severity: Error
Serviceable: Yes
386
806f020d-0400xxxx 806f020d-0403xxxx
device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution
before you update the code. 2. Update the firmware
(UEFI and IMM) to the latest level (Updating the
firmware). 3. Run the DSA program. 4. Reseat the
adapter. 5. Replace the adapter. 6. (Trained technician
only) Replace microprocessor n. 7. (Trained technician
only) Replace the system board. (n = microprocessor
number) One of The CPUs :
806f020d-0400xxxx Failure Predicted on drive
[StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive
0)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is
Predicted.
Severity: Warning
387
806f020d-0404xxxx 806f020d-0405xxxx
806f020d-0404xxxx Failure Predicted on drive
[StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive
4)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is
Predicted.
Severity: Warning
Alert Category: System - Predicted Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0168
SNMP Trap ID: 27
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive b. Cable from the system board to the
backplane. 3. Replace the following components one at
a time, in the order shown, restarting the server each
time: a. Hard disk drive. b. Cable from the system
board to the backplane. c. Hard disk drive backplane.
(n = hard disk drive number)
806f020d-0405xxxx Failure Predicted on drive
[StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive
5)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is
Predicted.
Severity: Warning
Alert Category: System - Predicted Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0168
SNMP Trap ID: 27
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive b. Cable from the system board to the
backplane. 3. Replace the following components one at
a time, in the order shown, restarting the server each
time: a. Hard disk drive. b. Cable from the system
board to the backplane. c. Hard disk drive backplane.
(n = hard disk drive number)
388
806f020d-0406xxxx 806f020d-0407xxxx
806f020d-0406xxxx Failure Predicted on drive
[StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive
6)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is
Predicted.
Severity: Warning
Alert Category: System - Predicted Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0168
SNMP Trap ID: 27
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive b. Cable from the system board to the
backplane. 3. Replace the following components one at
a time, in the order shown, restarting the server each
time: a. Hard disk drive. b. Cable from the system
board to the backplane. c. Hard disk drive backplane.
(n = hard disk drive number)
806f020d-0407xxxx Failure Predicted on drive
[StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive
7)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is
Predicted.
Severity: Warning
Alert Category: System - Predicted Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0168
SNMP Trap ID: 27
Automatically notify Support: Yes
User response: 1. Run the hard disk drive diagnostic
test on drive n. 2. Reseat the following components: a.
Hard disk drive b. Cable from the system board to the
backplane. 3. Replace the following components one at
a time, in the order shown, restarting the server each
time: a. Hard disk drive. b. Cable from the system
board to the backplane. c. Hard disk drive backplane.
(n = hard disk drive number)
389
806f0223-2101xxxx 806f0308-0a02xxxx
806f0223-2101xxxx Powering off system
[ComputerSystemElementName]
initiated by [WatchdogElementName].
(IPMI Watchdog)
Explanation: This message is for the use case when an
implementation has detected a Poweroff by Watchdog
has occurred.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0372
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f0308-0a01xxxx [PowerSupplyElementName] has
lost input. (Power Supply 1)
Explanation: This message is for the use case when an
implementation has detected a Power Supply that has
input that has been lost.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0100
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Reconnect the power cords. 2. Check
power supply n LED. 3. See Power-supply LEDs for
more information. (n = power supply number)
806f0308-0a02xxxx [PowerSupplyElementName] has
lost input. (Power Supply 2)
Explanation: This message is for the use case when an
implementation has detected a Power Supply that has
input that has been lost.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0100
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Reconnect the power cords. 2. Check
power supply n LED. 3. See Power-supply LEDs for
more information. (n = power supply number)
390
806f030c-2001xxxx 806f030c-2003xxxx
806f030c-2001xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
the server. 1. Check the IBM support website for an
applicable retain tip or firmware update that applies to
this memory error. 2. Make sure that the DIMMs are
firmly seated and no foreign material is found in the
DIMM connector. Then, retry with the same DIMM. 3.
If the problem is related to a DIMM, replace the failing
DIMM indicated by the error LEDs. 4. If the problem
occurs on the same DIMM connector, swap the affected
DIMMs (as indicated by the error LEDs on the system
board or the event logs) to a different memory channel
or microprocessor. 5. (Trained technician only) If the
problem occurs on the same DIMM connector, check
the DIMM connector. If the connector contains any
foreign material or is damaged, replace the system
board. 6. (Trained service technician only) Remove the
affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is
found, replace the system board. 7. (Trained service
technician only) If the problem is related to
microprocessor socket pins, replace the system board.
806f030c-2002xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 2)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
391
806f030c-2004xxxx 806f030c-2006xxxx
806f030c-2004xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 4)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
the server. 1. Check the IBM support website for an
applicable retain tip or firmware update that applies to
this memory error. 2. Make sure that the DIMMs are
firmly seated and no foreign material is found in the
DIMM connector. Then, retry with the same DIMM. 3.
If the problem is related to a DIMM, replace the failing
DIMM indicated by the error LEDs. 4. If the problem
occurs on the same DIMM connector, swap the affected
DIMMs (as indicated by the error LEDs on the system
board or the event logs) to a different memory channel
or microprocessor. 5. (Trained technician only) If the
problem occurs on the same DIMM connector, check
the DIMM connector. If the connector contains any
foreign material or is damaged, replace the system
board. 6. (Trained service technician only) Remove the
affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is
found, replace the system board. 7. (Trained service
technician only) If the problem is related to
microprocessor socket pins, replace the system board.
806f030c-2005xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 5)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
392
806f030c-2007xxxx 806f030c-2009xxxx
806f030c-2007xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 7)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
the server. 1. Check the IBM support website for an
applicable retain tip or firmware update that applies to
this memory error. 2. Make sure that the DIMMs are
firmly seated and no foreign material is found in the
DIMM connector. Then, retry with the same DIMM. 3.
If the problem is related to a DIMM, replace the failing
DIMM indicated by the error LEDs. 4. If the problem
occurs on the same DIMM connector, swap the affected
DIMMs (as indicated by the error LEDs on the system
board or the event logs) to a different memory channel
or microprocessor. 5. (Trained technician only) If the
problem occurs on the same DIMM connector, check
the DIMM connector. If the connector contains any
foreign material or is damaged, replace the system
board. 6. (Trained service technician only) Remove the
affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is
found, replace the system board. 7. (Trained service
technician only) If the problem is related to
microprocessor socket pins, replace the system board.
806f030c-2008xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 8)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
393
806f030c-200axxxx 806f030c-200cxxxx
806f030c-200axxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 10)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
the server. 1. Check the IBM support website for an
applicable retain tip or firmware update that applies to
this memory error. 2. Make sure that the DIMMs are
firmly seated and no foreign material is found in the
DIMM connector. Then, retry with the same DIMM. 3.
If the problem is related to a DIMM, replace the failing
DIMM indicated by the error LEDs. 4. If the problem
occurs on the same DIMM connector, swap the affected
DIMMs (as indicated by the error LEDs on the system
board or the event logs) to a different memory channel
or microprocessor. 5. (Trained technician only) If the
problem occurs on the same DIMM connector, check
the DIMM connector. If the connector contains any
foreign material or is damaged, replace the system
board. 6. (Trained service technician only) Remove the
affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is
found, replace the system board. 7. (Trained service
technician only) If the problem is related to
microprocessor socket pins, replace the system board.
806f030c-200bxxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 11)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
394
806f030c-2581xxxx 806f0313-1701xxxx
806f030c-2581xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (All
DIMMS)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove
a DIMM, you must disconnect the server from the
power source; then, wait 10 seconds before restarting
the server. 1. Check the IBM support website for an
applicable retain tip or firmware update that applies to
this memory error. 2. Make sure that the DIMMs are
firmly seated and no foreign material is found in the
DIMM connector. Then, retry with the same DIMM. 3.
If the problem is related to a DIMM, replace the failing
DIMM indicated by the error LEDs. 4. If the problem
occurs on the same DIMM connector, swap the affected
DIMMs (as indicated by the error LEDs on the system
board or the event logs) to a different memory channel
or microprocessor. 5. (Trained technician only) If the
problem occurs on the same DIMM connector, check
the DIMM connector. If the connector contains any
foreign material or is damaged, replace the system
board. 6. (Trained service technician only) Remove the
affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is
found, replace the system board. 7. (Trained service
technician only) If the problem is related to
microprocessor socket pins, replace the system board.
One of the DIMMs :
806f0313-1701xxxx A software NMI has occurred on
system [ComputerSystemElementName].
(NMI State)
Explanation: This message is for the use case when an
implementation has detected a Software NMI.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0228
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Check the device driver. 2. Reinstall
the device driver. 3. Update all device drivers to the
latest level. 4. Update the firmware (UEFI and IMM).
Appendix A. Integrated Management Module II (IMM2) error messages
395
806f0323-2101xxxx 806f040c-2001xxxx
806f0323-2101xxxx Power cycle of system
[ComputerSystemElementName]
initiated by watchdog
[WatchdogElementName]. (IPMI
Watchdog)
Explanation: This message is for the use case when an
implementation has detected a Power Cycle by
Watchdog occurred.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0374
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f040c-2001xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 1)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
396
806f040c-2002xxxx 806f040c-2003xxxx
806f040c-2002xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 2)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
806f040c-2003xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 3)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
397
806f040c-2004xxxx 806f040c-2005xxxx
806f040c-2004xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 4)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
806f040c-2005xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 5)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
398
806f040c-2006xxxx 806f040c-2007xxxx
806f040c-2006xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 6)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
806f040c-2007xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 7)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
399
806f040c-2008xxxx 806f040c-2009xxxx
806f040c-2008xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 8)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
806f040c-2009xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 9)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
400
806f040c-200axxxx 806f040c-200bxxxx
806f040c-200axxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 10)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
806f040c-200bxxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 11)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
401
806f040c-200cxxxx 806f040c-2581xxxx
806f040c-200cxxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (DIMM 12)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU).
806f040c-2581xxxx [PhysicalMemoryElementName]
Disabled on Subsystem
[MemoryElementName]. (All DIMMS)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0131
SNMP Trap ID:
Automatically notify Support: No
User response: 1. Make sure the DIMM is installed
correctly. 2. If the DIMM was disabled because of a
memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for
that error event and restart the server. 3. Check the IBM
support website for an applicable retain tip or firmware
update that applies to this memory event. If no
memory fault is recorded in the logs and no DIMM
connector error LED is lit, you can re-enable the DIMM
through the Setup utility or the Advanced Settings
Utility (ASU). One of the DIMMs :
402
806f0413-2582xxxx 806f0507-0301xxxx
806f0413-2582xxxx A PCI PERR has occurred on
system [ComputerSystemElementName].
(PCIs)
Explanation: This message is for the use case when an
implementation has detected a PCI PERR.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0232
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Check the PCI LED. 2. Reseat the
affected adapters and riser cards. 3. Update the server
firmware (UEFI and IMM) and adapter firmware.
Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update
the code. 4. Remove both adapters. 5. Replace the PCIe
adapters. 6. Replace the riser card.
806f0507-0301xxxx [ProcessorElementName] has a
Configuration Mismatch. (CPU 1)
Explanation: This message is for the use case when an
implementation has detected a Processor Configuration
Mismatch has occurred.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0062
SNMP Trap ID: 40
Automatically notify Support: No
User response: 1. Check the CPU LED. See more
information about the CPU LED in Light path
diagnostics. 2. Check for a server firmware update.
Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update
the code. 3. Make sure that the installed
microprocessors are compatible with each other. 4.
(Trained technician only) Reseat microprocessor n. 5.
(Trained technician only) Replace microprocessor n. (n
= microprocessor number)
403
806f0507-0302xxxx 806f0507-2584xxxx
806f0507-0302xxxx [ProcessorElementName] has a
Configuration Mismatch. (CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Processor Configuration
Mismatch has occurred.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0062
SNMP Trap ID: 40
Automatically notify Support: No
User response: 1. Check the CPU LED. See more
information about the CPU LED in Light path
diagnostics. 2. Check for a server firmware update.
Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update
the code. 3. Make sure that the installed
microprocessors are compatible with each other. 4.
(Trained technician only) Reseat microprocessor n. 5.
(Trained technician only) Replace microprocessor n. (n
= microprocessor number)
806f0507-2584xxxx [ProcessorElementName] has a
Configuration Mismatch. (All CPUs)
Explanation: This message is for the use case when an
implementation has detected a Processor Configuration
Mismatch has occurred.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0062
SNMP Trap ID: 40
Automatically notify Support: No
User response: 1. Check the CPU LED. See more
information about the CPU LED in Light path
diagnostics. 2. Check for a server firmware update.
Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update
the code. 3. Make sure that the installed
microprocessors are compatible with each other. 4.
(Trained technician only) Reseat microprocessor n. 5.
(Trained technician only) Replace microprocessor n. (n
= microprocessor number) One of The CPUs :
404
806f050c-2001xxxx 806f050c-2004xxxx
806f050c-2001xxxx Memory Logging Limit Reached
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Reached.
Severity: Warning
Alert Category: Warning - Memory
Serviceable: Yes
Severity: Warning
Severity: Warning
405
806f050c-2005xxxx
to this memory error. 2. Swap the affected DIMMs (as
indicated by the error LEDs on the system board or the
event logs) to a different memory channel or
microprocessor. 3. If the error still occurs on the same
DIMM, replace the affected DIMM. 4. (Trained
technician only) If the problem occurs on the same
DIMM connector, check the DIMM connector. If the
connector contains any foreign material or is damaged,
replace the system board. 5. (Trained technician only)
Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a
damage is found, replace the system board. 6. (Trained
technician only) Replace the affected microprocessor.
806f050c-2005xxxx Memory Logging Limit Reached
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 5)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Reached.
Severity: Warning
Alert Category: Warning - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0144
SNMP Trap ID: 43
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
indicated by the error LEDs on the system board or the
event logs) to a different memory channel or
microprocessor. 3. If the error still occurs on the same
DIMM, replace the affected DIMM. 4. (Trained
technician only) If the problem occurs on the same
DIMM connector, check the DIMM connector. If the
connector contains any foreign material or is damaged,
replace the system board. 5. (Trained technician only)
Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a
damage is found, replace the system board. 6. (Trained
technician only) Replace the affected microprocessor.
406
806f050c-2006xxxx 806f050c-2009xxxx
806f050c-2006xxxx Memory Logging Limit Reached
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 6)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Reached.
Severity: Warning
Alert Category: Warning - Memory
Serviceable: Yes
Severity: Warning
Severity: Warning
407
806f050c-200axxxx
to this memory error. 2. Swap the affected DIMMs (as
indicated by the error LEDs on the system board or the
event logs) to a different memory channel or
microprocessor. 3. If the error still occurs on the same
DIMM, replace the affected DIMM. 4. (Trained
technician only) If the problem occurs on the same
DIMM connector, check the DIMM connector. If the
connector contains any foreign material or is damaged,
replace the system board. 5. (Trained technician only)
Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a
damage is found, replace the system board. 6. (Trained
technician only) Replace the affected microprocessor.
806f050c-200axxxx Memory Logging Limit Reached
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 10)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Reached.
Severity: Warning
Alert Category: Warning - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0144
SNMP Trap ID: 43
Automatically notify Support: Yes
User response: 1. Check the IBM support website for
an applicable retain tip or firmware update that applies
to this memory error. 2. Swap the affected DIMMs (as
indicated by the error LEDs on the system board or the
event logs) to a different memory channel or
microprocessor. 3. If the error still occurs on the same
DIMM, replace the affected DIMM. 4. (Trained
technician only) If the problem occurs on the same
DIMM connector, check the DIMM connector. If the
connector contains any foreign material or is damaged,
replace the system board. 5. (Trained technician only)
Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a
damage is found, replace the system board. 6. (Trained
technician only) Replace the affected microprocessor.
408
806f050c-200bxxxx 806f050d-0400xxxx
806f050c-200bxxxx Memory Logging Limit Reached
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 11)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Reached.
Severity: Warning
Alert Category: Warning - Memory
Serviceable: Yes
Severity: Warning
Severity: Error
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
409
806f050d-0401xxxx 806f050d-0402xxxx
correctly. 3. Replace the SAS cable. 4. Check backplane
cable connection. 5. Replace the RAID adapter. 6.
Replace the hard disk drive that is indicated by a lit
status LED.
806f050d-0401xxxx Array
[ComputerSystemElementName] is in
critical condition. (Drive 1)
Explanation: This message is for the use case when an
implementation has detected that an Array is Critical.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Check backplane
cable connection. 5. Replace the RAID adapter. 6.
Replace the hard disk drive that is indicated by a lit
status LED.
806f050d-0402xxxx Array
[ComputerSystemElementName] is in
critical condition. (Drive 2)
Explanation: This message is for the use case when an
implementation has detected that an Array is Critical.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Check backplane
cable connection. 5. Replace the RAID adapter. 6.
Replace the hard disk drive that is indicated by a lit
status LED.
410
806f050d-0403xxxx 806f050d-0404xxxx
806f050d-0403xxxx Array
[ComputerSystemElementName] is in
critical condition. (Drive 3)
Explanation: This message is for the use case when an
implementation has detected that an Array is Critical.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Check backplane
cable connection. 5. Replace the RAID adapter. 6.
Replace the hard disk drive that is indicated by a lit
status LED.
806f050d-0404xxxx Array
[ComputerSystemElementName] is in
critical condition. (Drive 4)
Explanation: This message is for the use case when an
implementation has detected that an Array is Critical.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Check backplane
cable connection. 5. Replace the RAID adapter. 6.
Replace the hard disk drive that is indicated by a lit
status LED.
411
806f050d-0405xxxx 806f050d-0406xxxx
806f050d-0405xxxx Array
[ComputerSystemElementName] is in
critical condition. (Drive 5)
Explanation: This message is for the use case when an
implementation has detected that an Array is Critical.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Check backplane
cable connection. 5. Replace the RAID adapter. 6.
Replace the hard disk drive that is indicated by a lit
status LED.
806f050d-0406xxxx Array
[ComputerSystemElementName] is in
critical condition. (Drive 6)
Explanation: This message is for the use case when an
implementation has detected that an Array is Critical.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Check backplane
cable connection. 5. Replace the RAID adapter. 6.
Replace the hard disk drive that is indicated by a lit
status LED.
412
806f050d-0407xxxx 806f0513-2582xxxx
806f050d-0407xxxx Array
[ComputerSystemElementName] is in
critical condition. (Drive 7)
Explanation: This message is for the use case when an
implementation has detected that an Array is Critical.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Check backplane
cable connection. 5. Replace the RAID adapter. 6.
Replace the hard disk drive that is indicated by a lit
status LED.
806f0513-2582xxxx A PCI SERR has occurred on
system [ComputerSystemElementName].
(PCIs)
Explanation: This message is for the use case when an
implementation has detected a PCI SERR.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0234
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Check the PCI LED. 2. Reseat the
affected adapters and riser card. 3. Update the server
firmware (UEFI and IMM) and adapter firmware.
Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update
the code. 4. Make sure that the adapter is supported.
For a list of supported optional devices, see
http://www.ibm.com/systems/info/x86servers/
serverproven/compat/us/. 5. Remove both adapters. 6.
Replace the PCIe adapters. 7. Replace the riser card.
413
806f052b-2201xxxx 806f0607-0301xxxx
806f052b-2201xxxx Invalid or Unsupported firmware
or software was detected on system
[ComputerSystemElementName]. (IMM2
FW Failover)
Explanation: This message is for the use case when an
implementation has detected an Invalid/Unsupported
Firmware/Software Version.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0446
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Make sure the server meets the
minimum configuration to start (see Power-supply
LEDs). 2. Recover the server firmware from the backup
page by restarting the server. 3. Update the server
firmware to the latest level (see Updating the
firmware). Important: Some cluster solutions require
specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution
before you update the code. 4. Remove components
one at a time, restarting the server each time, to see if
the problem goes away. 5. If the problem remains,
(trained service technician) replace the system board.
806f0607-0301xxxx An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has asserted.
(CPU 1)
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
asserted.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response: 1. Make sure that the installed
microprocessors are compatible with each other (see
Installing a microprocessor and heat sink for
information about microprocessor requirements). 2.
Update the server firmware to the latest level (see
Updating the firmware). 3. (Trained technician only)
Replace the incompatible microprocessor.
414
806f0607-0302xxxx 806f0607-2584xxxx
806f0607-0302xxxx An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has asserted.
(CPU 2)
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
asserted.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response: 1. Make sure that the installed
microprocessors are compatible with each other (see
Installing a microprocessor and heat sink for
information about microprocessor requirements). 2.
Update the server firmware to the latest level (see
Updating the firmware). 3. (Trained technician only)
Replace the incompatible microprocessor.
806f0607-2584xxxx An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has asserted.
(All CPUs)
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
asserted.
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response: 1. Make sure that the installed
microprocessors are compatible with each other (see
Installing a microprocessor and heat sink for
information about microprocessor requirements). 2.
Update the server firmware to the latest level (see
Updating the firmware). 3. (Trained technician only)
Replace the incompatible microprocessor. One of The
CPUs :
415
806f0608-1301xxxx 806f060d-0400xxxx
806f0608-1301xxxx [PowerSupplyElementName] has
a Configuration Mismatch. (PS
Configuration)
Explanation: This message is for the use case when an
implementation has detected a Power Supply with a
Configuration Error.
Severity: Error
Alert Category: Critical - Power
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0104
SNMP Trap ID: 4
Automatically notify Support: No
User response: 1. Make sure that the power supplies
installed are with the same rating or wattage. 2.
Reinstall the power supplies with the same rating or
wattage.
806f060d-0400xxxx Array
[ComputerSystemElementName] has
failed. (Drive 0)
Explanation: This message is for the use case when an
implementation has detected that an Array Failed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0176
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Replace the RAID
adapter. 5. Replace the hard disk drive that is indicated
by a lit status LED.
416
806f060d-0401xxxx 806f060d-0402xxxx
806f060d-0401xxxx Array
[ComputerSystemElementName] has
failed. (Drive 1)
Explanation: This message is for the use case when an
implementation has detected that an Array Failed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0176
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Replace the RAID
adapter. 5. Replace the hard disk drive that is indicated
by a lit status LED.
806f060d-0402xxxx Array
[ComputerSystemElementName] has
failed. (Drive 2)
Explanation: This message is for the use case when an
implementation has detected that an Array Failed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0176
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Replace the RAID
adapter. 5. Replace the hard disk drive that is indicated
by a lit status LED.
417
806f060d-0403xxxx 806f060d-0404xxxx
806f060d-0403xxxx Array
[ComputerSystemElementName] has
failed. (Drive 3)
Explanation: This message is for the use case when an
implementation has detected that an Array Failed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0176
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Replace the RAID
adapter. 5. Replace the hard disk drive that is indicated
by a lit status LED.
806f060d-0404xxxx Array
[ComputerSystemElementName] has
failed. (Drive 4)
Explanation: This message is for the use case when an
implementation has detected that an Array Failed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0176
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Replace the RAID
adapter. 5. Replace the hard disk drive that is indicated
by a lit status LED.
418
806f060d-0405xxxx 806f060d-0406xxxx
806f060d-0405xxxx Array
[ComputerSystemElementName] has
failed. (Drive 5)
Explanation: This message is for the use case when an
implementation has detected that an Array Failed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0176
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Replace the RAID
adapter. 5. Replace the hard disk drive that is indicated
by a lit status LED.
806f060d-0406xxxx Array
[ComputerSystemElementName] has
failed. (Drive 6)
Explanation: This message is for the use case when an
implementation has detected that an Array Failed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0176
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Replace the RAID
adapter. 5. Replace the hard disk drive that is indicated
by a lit status LED.
419
806f060d-0407xxxx 806f070c-2001xxxx
806f060d-0407xxxx Array
[ComputerSystemElementName] has
failed. (Drive 7)
Explanation: This message is for the use case when an
implementation has detected that an Array Failed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0176
SNMP Trap ID: 5
Automatically notify Support: Yes
User response: 1. Make sure that the RAID adapter
firmware and hard disk drive firmware are at the latest
level. 2. Make sure that the SAS cable is connected
correctly. 3. Replace the SAS cable. 4. Replace the RAID
adapter. 5. Replace the hard disk drive that is indicated
by a lit status LED.
806f070c-2001xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
420
806f070c-2002xxxx 806f070c-2003xxxx
806f070c-2002xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 2)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
806f070c-2003xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 3)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
421
806f070c-2004xxxx 806f070c-2005xxxx
806f070c-2004xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 4)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
806f070c-2005xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 5)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
422
806f070c-2006xxxx 806f070c-2007xxxx
806f070c-2006xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 6)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
806f070c-2007xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 7)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
423
806f070c-2008xxxx 806f070c-2009xxxx
806f070c-2008xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 8)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
806f070c-2009xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 9)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
424
806f070c-200axxxx 806f070c-200bxxxx
806f070c-200axxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 10)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
806f070c-200bxxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 11)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
425
806f070c-200cxxxx 806f070c-2581xxxx
806f070c-200cxxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 12)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology.
806f070c-2581xxxx Configuration Error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (All
DIMMS)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has been corrected.
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0126
SNMP Trap ID: 41
Automatically notify Support: No
User response: Make sure that DIMMs are installed in
the correct sequence and have the same size, type,
speed, and technology. One of the DIMMs :
426
806f070d-0400xxxx 806f070d-0402xxxx
806f070d-0400xxxx Rebuild in progress for Array in
system [ComputerSystemElementName].
(Drive 0)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild is
in Progress.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0178
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f070d-0401xxxx Rebuild in progress for Array in
system [ComputerSystemElementName].
(Drive 1)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild is
in Progress.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0178
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f070d-0402xxxx Rebuild in progress for Array in
system [ComputerSystemElementName].
(Drive 2)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild is
in Progress.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0178
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
427
806f070d-0403xxxx 806f070d-0405xxxx
806f070d-0403xxxx Rebuild in progress for Array in
system [ComputerSystemElementName].
(Drive 3)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild is
in Progress.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0178
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f070d-0404xxxx Rebuild in progress for Array in
system [ComputerSystemElementName].
(Drive 4)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild is
in Progress.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0178
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f070d-0405xxxx Rebuild in progress for Array in
system [ComputerSystemElementName].
(Drive 5)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild is
in Progress.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0178
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
428
806f070d-0406xxxx 806f072b-2201xxxx
806f070d-0406xxxx Rebuild in progress for Array in
system [ComputerSystemElementName].
(Drive 6)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild is
in Progress.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0178
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f070d-0407xxxx Rebuild in progress for Array in
system [ComputerSystemElementName].
(Drive 7)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild is
in Progress.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0178
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f072b-2201xxxx A successful software or
firmware change was detected on
system [ComputerSystemElementName].
(Bkup Auto Update)
Explanation: This message is for the use case when an
implementation has detected a Successful Software or
Firmware Change.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0450
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only. ROM
Recovery :
429
806f0807-0301xxxx 806f0807-2584xxxx
806f0807-0301xxxx [ProcessorElementName] has been
Disabled. (CPU 1)
Explanation: This message is for the use case when an
implementation has detected a Processor has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0061
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f0807-0302xxxx [ProcessorElementName] has been
Disabled. (CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Processor has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0061
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f0807-2584xxxx [ProcessorElementName] has been
Disabled. (All CPUs)
Explanation: This message is for the use case when an
implementation has detected a Processor has been
Disabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0061
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only. One of
The CPUs :
430
806f0813-2581xxxx 806f0813-2582xxxx
806f0813-2581xxxx A Uncorrectable Bus Error has
occurred on system
[ComputerSystemElementName].
(DIMMs)
Explanation: This message is for the use case when an
implementation has detected a Bus Uncorrectable Error.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0240
SNMP Trap ID: 50
Automatically notify Support: Yes
User response: 1. Check the system-event log. 2.
(Trained technician only) Remove the failing
microprocessor from the system board (see Removing a
microprocessor and heat sink). 3. Check for a server
firmware update. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for the
cluster solution before you update the code. 4. Make
sure that the two microprocessors are matching. 5.
(Trained technician only) Replace the system board.
806f0813-2582xxxx A Uncorrectable Bus Error has
occurred on system
[ComputerSystemElementName]. (PCIs)
Explanation: This message is for the use case when an
implementation has detected a Bus Uncorrectable Error.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0240
SNMP Trap ID: 50
Automatically notify Support: Yes
User response: 1. Check the system-event log. 2.
(Trained technician only) Remove the failing
microprocessor from the system board (see Removing a
microprocessor and heat sink). 3. Check for a server
firmware update. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for the
cluster solution before you update the code. 4. Make
sure that the two microprocessors are matching. 5.
(Trained technician only) Replace the system board.
431
806f0813-2584xxxx 806f0823-2101xxxx
806f0813-2584xxxx A Uncorrectable Bus Error has
occurred on system
[ComputerSystemElementName]. (CPUs)
Explanation: This message is for the use case when an
implementation has detected a Bus Uncorrectable Error.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0240
SNMP Trap ID: 50
Automatically notify Support: Yes
User response: 1. Check the system-event log. 2.
(Trained technician only) Remove the failing
microprocessor from the system board (see Removing a
microprocessor and heat sink). 3. Check for a server
firmware update. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for the
cluster solution before you update the code. 4. Make
sure that the two microprocessors are matching. 5.
(Trained technician only) Replace the system board.
806f0823-2101xxxx Watchdog Timer interrupt
occurred for [WatchdogElementName].
(IPMI Watchdog)
Explanation: This message is for the use case when an
implementation has detected a Watchdog Timer
interrupt occurred.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0376
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
432
806f090c-2001xxxx 806f090c-2003xxxx
806f090c-2001xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 1)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
806f090c-2002xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 2)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
806f090c-2003xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 3)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
433
806f090c-2004xxxx 806f090c-2006xxxx
806f090c-2004xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 4)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
806f090c-2005xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 5)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
806f090c-2006xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 6)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
434
806f090c-2007xxxx 806f090c-2009xxxx
806f090c-2007xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 7)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
806f090c-2008xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 8)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
806f090c-2009xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 9)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
435
806f090c-200axxxx 806f090c-200cxxxx
806f090c-200axxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 10)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
806f090c-200bxxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 11)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
806f090c-200cxxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName]
Throttled. (DIMM 12)
Explanation: This message is for the use case when an
implementation has detected Memory has been
Throttled.
Severity: Warning
Alert Category: System - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0142
SNMP Trap ID: 22
Automatically notify Support: No
User response: 1. Reseat the DIMM, and then restart
the server. 2. Replace DIMM n. (n = DIMM number)
436
806f0a07-0301xxxx 806f0a07-0302xxxx
806f0a07-0301xxxx [ProcessorElementName] is
operating in a Degraded State. (CPU 1)
Explanation: This message is for the use case when an
implementation has detected a Processor is running in
the Degraded state.
Severity: Warning
Alert Category: Warning - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0038
SNMP Trap ID: 42
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow
(front and rear of the server), that the air baffles are in
place and correctly installed, and that the server cover
is installed and completely closed. 2. Check the ambient
temperature. You must be operating within the
specifications. 3. Make sure that the heat sink for
microprocessor n is installed correctly. 4. (Trained
technician only) Replace microprocessor n. (n =
microprocessor number)
806f0a07-0302xxxx [ProcessorElementName] is
operating in a Degraded State. (CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Processor is running in
the Degraded state.
Severity: Warning
Alert Category: Warning - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0038
SNMP Trap ID: 42
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow
(front and rear of the server), that the air baffles are in
place and correctly installed, and that the server cover
is installed and completely closed. 2. Check the ambient
temperature. You must be operating within the
specifications. 3. Make sure that the heat sink for
microprocessor n is installed correctly. 4. (Trained
technician only) Replace microprocessor n. (n =
microprocessor number)
437
806f0a0c-2001xxxx 806f0a0c-2002xxxx
806f0a0c-2001xxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
806f0a0c-2002xxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 2)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
438
806f0a0c-2003xxxx 806f0a0c-2004xxxx
806f0a0c-2003xxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 3)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
806f0a0c-2004xxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 4)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
439
806f0a0c-2005xxxx 806f0a0c-2006xxxx
806f0a0c-2005xxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 5)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
806f0a0c-2006xxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 6)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
440
806f0a0c-2007xxxx 806f0a0c-2008xxxx
806f0a0c-2007xxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 7)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
806f0a0c-2008xxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 8)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
441
806f0a0c-2009xxxx 806f0a0c-200axxxx
806f0a0c-2009xxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 9)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
806f0a0c-200axxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 10)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
442
806f0a0c-200bxxxx 806f0a0c-200cxxxx
806f0a0c-200bxxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 11)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
806f0a0c-200cxxxx An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 12)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response: 1. Make sure that the fans are
operating, that there are no obstructions to the airflow,
that the air baffles are in place and correctly installed,
and that the server cover is installed and completely
closed. 2. Make sure that ambient temperature is within
the specifications. 3. If a fan has failed, complete the
action for a fan failure. 4. Replace DIMM n. (n = DIMM
number)
443
806f0a13-0301xxxx 81010002-0701xxxx
806f0a13-0301xxxx A Fatal Bus Error has occurred on
system [ComputerSystemElementName].
(CPU 1 PECI)
Explanation: This message is for the use case when an
implementation has detected a Bus Fatal Error.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0244
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Reseat the microprocessor, and then
restart the server. 2. Replace microprocessor n. (n =
microprocessor number)
806f0a13-0302xxxx A Fatal Bus Error has occurred on
system [ComputerSystemElementName].
(CPU 2 PECI)
Explanation: This message is for the use case when an
implementation has detected a Bus Fatal Error.
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0244
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. Reseat the microprocessor, and then
restart the server. 2. Replace microprocessor n. (n =
microprocessor number)
81010002-0701xxxx Numeric sensor
[NumericSensorElementName] going
low (lower non-critical) has deasserted.
(CMOS Battery)
Explanation: This message is for the use case when an
implementation has detected a Lower Non-critical
sensor going low has deasserted.
Severity: Info
Alert Category: Warning - Voltage
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0477
SNMP Trap ID: 13
Automatically notify Support: No
User response: No action; information only.
444
81010202-0701xxxx 81010204-1d02xxxx
81010202-0701xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted.
(CMOS Battery)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Voltage
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 1
Automatically notify Support: No
User response: No action; information only. SysBrd
12V : SysBrd 3.3V : SysBrd 5V :
81010204-1d01xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
1Aa Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
81010204-1d02xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
1Ab Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
445
81010204-1d03xxxx 81010204-1d05xxxx
81010204-1d03xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
1Ba Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
81010204-1d04xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
1Bb Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
81010204-1d05xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
2Aa Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
446
81010204-1d06xxxx 81010204-1d08xxxx
81010204-1d06xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
2Ab Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
81010204-1d07xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
2Ba Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
81010204-1d08xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
2Bb Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
447
81010204-1d09xxxx 81010204-1d0bxxxx
81010204-1d09xxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
3Aa Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
81010204-1d0axxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
3Ab Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
81010204-1d0bxxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
3Ba Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
448
81010204-1d0cxxxx 81010701-0c01xxxx
81010204-1d0cxxxx Numeric sensor
[NumericSensorElementName] going
low (lower critical) has deasserted. (Fan
3Bb Tach)
Explanation: This message is for the use case when an
implementation has detected a Lower Critical sensor
going low has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0481
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
81010701-0701xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has deasserted.
(FHHL Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has deasserted.
Severity: Info
Alert Category: Warning - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0491
SNMP Trap ID: 12
Automatically notify Support: No
User response: No action; information only.
LowProfile Temp : Raid Temp :
81010701-0c01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has deasserted.
(Ambient Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has deasserted.
Severity: Info
Alert Category: Warning - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0491
SNMP Trap ID: 12
Automatically notify Support: No
User response: No action; information only.
449
81010701-1401xxxx 81010701-2d01xxxx
81010701-1401xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has deasserted.
(CPU1 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has deasserted.
Severity: Info
Alert Category: Warning - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0491
SNMP Trap ID: 12
Automatically notify Support: No
User response: No action; information only.
81010701-1402xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has deasserted.
(CPU2 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has deasserted.
Severity: Info
Alert Category: Warning - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0491
SNMP Trap ID: 12
Automatically notify Support: No
User response: No action; information only.
81010701-2d01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-critical) has deasserted.
(PCH Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-critical
sensor going high has deasserted.
Severity: Info
Alert Category: Warning - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0491
SNMP Trap ID: 12
Automatically notify Support: No
User response: No action; information only.
450
81010901-0701xxxx 81010901-1401xxxx
81010901-0701xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has deasserted.
(FHHL Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0495
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
LowProfile Temp : Raid Temp :
81010901-0c01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has deasserted.
(Ambient Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0495
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
81010901-1401xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has deasserted.
(CPU1 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0495
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
451
81010901-1402xxxx 81010902-0701xxxx
81010901-1402xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has deasserted.
(CPU2 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0495
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
81010901-2d01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has deasserted.
(PCH Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0495
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
81010902-0701xxxx Numeric sensor
[NumericSensorElementName] going
high (upper critical) has deasserted.
(SysBrd 12V)
Explanation: This message is for the use case when an
implementation has detected an Upper Critical sensor
going high has deasserted.
Severity: Info
Alert Category: Critical - Voltage
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0495
SNMP Trap ID: 1
Automatically notify Support: No
User response: No action; information only. SysBrd
3.3V : SysBrd 5V :
452
81010b01-0701xxxx 81010b01-1401xxxx
81010b01-0701xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
deasserted. (FHHL Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0499
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
LowProfile Temp : Raid Temp :
81010b01-0c01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
deasserted. (Ambient Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0499
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
81010b01-1401xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
deasserted. (CPU1 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0499
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
453
81010b01-1402xxxx 81030006-2101xxxx
81010b01-1402xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
deasserted. (CPU2 VR Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0499
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
81010b01-2d01xxxx Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
deasserted. (PCH Temp)
Explanation: This message is for the use case when an
implementation has detected an Upper Non-recoverable
sensor going high has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0499
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
81030006-2101xxxx Sensor [SensorElementName] has
asserted. (Sig Verify Fail)
Explanation: This message is for the use case when an
implementation has detected a Sensor has asserted.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0508
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
454
81030012-2301xxxx 81050108-0a02xxxx
81030012-2301xxxx Sensor [SensorElementName] has
asserted. (OS RealTime Mod)
Explanation: This message is for the use case when an
implementation has detected a Sensor has asserted.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0508
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
81050108-0a01xxxx Sensor [SensorElementName] has
indicated limit no longer exceeded. (PS
1 CS)
Explanation: This message is for the use case when an
implementation has detected a Sensor limit is no longer
exceeded.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0513
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
81050108-0a02xxxx Sensor [SensorElementName] has
indicated limit no longer exceeded. (PS
2 CS)
Explanation: This message is for the use case when an
implementation has detected a Sensor limit is no longer
exceeded.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0513
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
455
8107010f-2201xxxx 81070201-0301xxxx
8107010f-2201xxxx Sensor [SensorElementName] has
deasserted the transition from normal to
non-critical state. (GPT Status)
Explanation: This message is for the use case when an
implementation has detected that a Sensor has
deasserted a transition to non-critical from normal.
Severity: Info
Alert Category: Warning - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0521
SNMP Trap ID: 60
Automatically notify Support: No
User response: No action; information only. TXT ACM
Module :
8107010f-2582xxxx Sensor [SensorElementName] has
deasserted the transition from normal to
non-critical state. (No PCI I/O Space)
Explanation: This message is for the use case when an
implementation has detected that a Sensor has
deasserted a transition to non-critical from normal.
Severity: Info
Alert Category: Warning - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0521
SNMP Trap ID: 60
Automatically notify Support: No
User response: No action; information only.
81070201-0301xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (CPU 1 OverTemp)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
456
81070201-0302xxxx 81070208-0a01xxxx
81070201-0302xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (CPU 2 OverTemp)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
81070202-0701xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (SysBrd Vol Fault)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Voltage
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 1
Automatically notify Support: No
User response: No action; information only.
81070208-0a01xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (PS 1 Fan Fault)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Power
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 4
Automatically notify Support: No
User response: No action; information only. PS 1 OP
Fault : PS 1 Therm Fault :
457
81070208-0a02xxxx 81070214-2201xxxx
81070208-0a02xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (PS 2 Fan Fault)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Power
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 4
Automatically notify Support: No
User response: No action; information only. PS 2 OP
Fault : PS 2 Therm Fault :
8107020f-2582xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (No PCI I/O Space)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
81070214-2201xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (TPM Lock)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
458
81070219-0701xxxx 8107021b-0302xxxx
81070219-0701xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (SysBrd Fault)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
8107021b-0301xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (CPU 1 QPILinkErr)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
8107021b-0302xxxx Sensor [SensorElementName] has
transitioned to a less severe state from
critical. (CPU 2 QPILinkErr)
Explanation: This message is for the use case when an
implementation has detected a Sensor transition to less
severe from critical.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0523
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
459
81070301-0301xxxx 81070608-0a01xxxx
81070301-0301xxxx Sensor [SensorElementName] has
deasserted the transition to
non-recoverable from a less severe state.
(CPU 1 OverTemp)
Explanation: This message is for the use case when an
implementation has detected that the Sensor transition
to non-recoverable from less severe has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0525
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
81070301-0302xxxx Sensor [SensorElementName] has
deasserted the transition to
non-recoverable from a less severe state.
(CPU 2 OverTemp)
Explanation: This message is for the use case when an
implementation has detected that the Sensor transition
to non-recoverable from less severe has deasserted.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0525
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
81070608-0a01xxxx Sensor [SensorElementName] has
deasserted the transition to
non-recoverable. (PS 1 OC Fault)
Explanation: This message is for the use case when an
implementation has detected that the Sensor transition
to non-recoverable has deasserted.
Severity: Info
Alert Category: Critical - Power
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0531
SNMP Trap ID: 4
Automatically notify Support: No
User response: No action; information only. PS 1 OV
Fault : PS 1 UV Fault : PS 1 VCO Fault :
460
81070608-0a02xxxx 810b010a-1e82xxxx
81070608-0a02xxxx Sensor [SensorElementName] has
deasserted the transition to
non-recoverable. (PS 2 OC Fault)
Explanation: This message is for the use case when an
implementation has detected that the Sensor transition
to non-recoverable has deasserted.
Severity: Info
Alert Category: Critical - Power
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0531
SNMP Trap ID: 4
Automatically notify Support: No
User response: No action; information only. PS 2 OV
Fault : PS 2 UV Fault : PS 2 VCO Fault :
810b010a-1e81xxxx Redundancy Lost for
[RedundancySetElementName] has
deasserted. (Cooling Zone 1)
Explanation: This message is for the use case when
Redundacy Lost has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0803
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
810b010a-1e82xxxx Redundancy Lost for
[RedundancySetElementName] has
deasserted. (Cooling Zone 2)
Explanation: This message is for the use case when
Redundacy Lost has deasserted.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0803
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
461
810b010c-2581xxxx 810b050a-1e81xxxx
810b010c-2581xxxx Redundancy Lost for
[RedundancySetElementName] has
deasserted. (Backup Memory)
Explanation: This message is for the use case when
Redundacy Lost has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0803
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
810b030c-2581xxxx Non-redundant:Sufficient
Resources from Redundancy Degraded
or Fully Redundant for
[RedundancySetElementName] has
deasserted. (Backup Memory)
Explanation: This message is for the use case when a
Redundancy Set has transitioned from
Non-redundant:Sufficient Resources.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0807
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
810b050a-1e81xxxx Non-redundant:Insufficient
Resources for
[RedundancySetElementName] has
deasserted. (Cooling Zone 1)
Explanation: This message is for the use case when a
Redundancy Set has transitioned from
Non-redundant:Insufficient Resources.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0811
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
462
810b050a-1e82xxxx 816f0007-0301xxxx
810b050a-1e82xxxx Non-redundant:Insufficient
Resources for
[RedundancySetElementName] has
deasserted. (Cooling Zone 2)
Explanation: This message is for the use case when a
Redundancy Set has transitioned from
Non-redundant:Insufficient Resources.
Severity: Info
Alert Category: Critical - Fan Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0811
SNMP Trap ID: 11
Automatically notify Support: No
User response: No action; information only.
810b050c-2581xxxx Non-redundant:Insufficient
Resources for
[RedundancySetElementName] has
deasserted. (Backup Memory)
Explanation: This message is for the use case when a
Redundancy Set has transitioned from
Non-redundant:Insufficient Resources.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0811
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f0007-0301xxxx [ProcessorElementName] has
Recovered from IERR. (CPU 1)
Explanation: This message is for the use case when an
implementation has detected a Processor Recovered IERR Condition.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0043
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only.
463
816f0007-0302xxxx 816f0008-0a02xxxx
816f0007-0302xxxx [ProcessorElementName] has
Recovered from IERR. (CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Processor Recovered IERR Condition.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0043
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only.
816f0008-0a01xxxx [PowerSupplyElementName] has
been removed from container
[PhysicalPackageElementName]. (Power
Supply 1)
Explanation: This message is for the use case when an
implementation has detected a Power Supply has been
removed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0085
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f0008-0a02xxxx [PowerSupplyElementName] has
been removed from container
[PhysicalPackageElementName]. (Power
Supply 2)
Explanation: This message is for the use case when an
implementation has detected a Power Supply has been
removed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0085
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
464
816f0009-1301xxxx 816f000d-0403xxxx
816f0009-1301xxxx [PowerSupplyElementName] has
been turned on. (Host Power)
Explanation: This message is for the use case when an
implementation has detected a Power Unit that has
been Enabled.
Severity: Info
Severity: Error
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0163
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Reseat hard disk drive n.(n = hard
disk drive number). Wait 1 minute or more before
reinstalling the drive. 2. Replace the hard disk drive. 3.
Make sure that the disk firmware and RAID controller
firmware are at the latest level. 4. Check the SAS cable.
Serviceable: Yes
816f000d-0403xxxx The Drive
[StorageVolumeElementName] has been
removed from unit
[PhysicalPackageElementName]. (Drive
3)
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0163
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Reseat hard disk drive n.(n = hard
disk drive number). Wait 1 minute or more before
reinstalling the drive. 2. Replace the hard disk drive. 3.
Make sure that the disk firmware and RAID controller
firmware are at the latest level. 4. Check the SAS cable.
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0163
SNMP Trap ID: 5
Automatically notify Support: No
Appendix A. Integrated Management Module II (IMM2) error messages
465
816f000d-0404xxxx 816f000d-0405xxxx
816f000d-0404xxxx The Drive
[StorageVolumeElementName] has been
removed from unit
[PhysicalPackageElementName]. (Drive
4)
Explanation: This message is for the use case when an
implementation has detected a Drive has been
Removed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0163
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Reseat hard disk drive n.(n = hard
disk drive number). Wait 1 minute or more before
reinstalling the drive. 2. Replace the hard disk drive. 3.
Make sure that the disk firmware and RAID controller
firmware are at the latest level. 4. Check the SAS cable.
816f000d-0405xxxx The Drive
[StorageVolumeElementName] has been
removed from unit
[PhysicalPackageElementName]. (Drive
5)
Explanation: This message is for the use case when an
implementation has detected a Drive has been
Removed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0163
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Reseat hard disk drive n.(n = hard
disk drive number). Wait 1 minute or more before
reinstalling the drive. 2. Replace the hard disk drive. 3.
Make sure that the disk firmware and RAID controller
firmware are at the latest level. 4. Check the SAS cable.
466
816f000d-0406xxxx 816f000d-0407xxxx
816f000d-0406xxxx The Drive
[StorageVolumeElementName] has been
removed from unit
[PhysicalPackageElementName]. (Drive
6)
Explanation: This message is for the use case when an
implementation has detected a Drive has been
Removed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0163
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Reseat hard disk drive n.(n = hard
disk drive number). Wait 1 minute or more before
reinstalling the drive. 2. Replace the hard disk drive. 3.
Make sure that the disk firmware and RAID controller
firmware are at the latest level. 4. Check the SAS cable.
816f000d-0407xxxx The Drive
[StorageVolumeElementName] has been
removed from unit
[PhysicalPackageElementName]. (Drive
7)
Explanation: This message is for the use case when an
implementation has detected a Drive has been
Removed.
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0163
SNMP Trap ID: 5
Automatically notify Support: No
User response: 1. Reseat hard disk drive n.(n = hard
disk drive number). Wait 1 minute or more before
reinstalling the drive. 2. Replace the hard disk drive. 3.
Make sure that the disk firmware and RAID controller
firmware are at the latest level. 4. Check the SAS cable.
467
816f000f-2201ffff 816f0021-2201xxxx
816f000f-2201ffff The System
[ComputerSystemElementName] has
detected a POST Error deassertion.
(ABR Status)
Explanation: This message is for the use case when an
implementation has detected that Post Error has
deasserted.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0185
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only. Firmware
Error : Sys Boot Status :
816f0013-1701xxxx System
[ComputerSystemElementName] has
recovered from a diagnostic interrupt.
(NMI State)
Explanation: This message is for the use case when an
implementation has detected a recovery from a Front
Panel NMI / Diagnostic Interrupt
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0223
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
816f0021-2201xxxx Fault condition removed on slot
[PhysicalConnectorElementName] on
system [ComputerSystemElementName].
(No Op ROM Space)
Explanation: This message is for the use case when an
implementation has detected a Fault condition in a slot
has been removed.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0331
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
468
816f0021-2582xxxx 816f0028-2101xxxx
816f0021-2582xxxx Fault condition removed on slot
[PhysicalConnectorElementName] on
system [ComputerSystemElementName].
(All PCI Error)
Explanation: This message is for the use case when an
implementation has detected a Fault condition in a slot
has been removed.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0331
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only. One of
PCI Error :
816f0021-3001xxxx Fault condition removed on slot
[PhysicalConnectorElementName] on
system [ComputerSystemElementName].
(PCI 1)
Explanation: This message is for the use case when an
implementation has detected a Fault condition in a slot
has been removed.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0331
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only. PCI 2 :
PCI 3 :
816f0028-2101xxxx Sensor [SensorElementName] has
returned to normal on management
system [ComputerSystemElementName].
(TPM Cmd Failures)
Explanation: This message is for the use case when an
implementation has detected a Sensor returned from
degraded/unavailable/failure.
Severity: Info
Alert Category: Warning - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0399
SNMP Trap ID: 60
Automatically notify Support: No
User response: No action; information only.
Appendix A. Integrated Management Module II (IMM2) error messages
469
816f0107-0301xxxx 816f0108-0a01xxxx
816f0107-0301xxxx An Over-Temperature Condition
has been removed on
[ProcessorElementName]. (CPU 1)
Explanation: This message is for the use case when an
implementation has detected a Over-Temperature
Condition has been Removed for Processor.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0037
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
816f0107-0302xxxx An Over-Temperature Condition
has been removed on
[ProcessorElementName]. (CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Over-Temperature
Condition has been Removed for Processor.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0037
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
816f0108-0a01xxxx [PowerSupplyElementName] has
returned to OK status. (Power Supply 1)
Explanation: This message is for the use case when an
implementation has detected a Power Supply return to
normal operational status.
Severity: Info
Alert Category: Critical - Power
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0087
SNMP Trap ID: 4
Automatically notify Support: No
User response: No action; information only.
470
816f0108-0a02xxxx 816f010c-2002xxxx
816f0108-0a02xxxx [PowerSupplyElementName] has
returned to OK status. (Power Supply 2)
Explanation: This message is for the use case when an
implementation has detected a Power Supply return to
normal operational status.
Severity: Info
Alert Category: Critical - Power
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0087
SNMP Trap ID: 4
Automatically notify Support: No
User response: No action; information only.
816f010c-2001xxxx Uncorrectable error recovery
detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0139
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f010c-2002xxxx Uncorrectable error recovery
detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 2)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0139
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
471
816f010c-2003xxxx 816f010c-2008xxxx
816f010c-2003xxxx Uncorrectable error recovery
detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 3)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0139
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f010c-2004xxxx Uncorrectable error recovery
detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 4)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0139
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f010c-2005xxxx Uncorrectable error recovery
detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 5)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0139
SNMP Trap ID: 41
Automatically notify Support: No
472
816f010c-2009xxxx 816f010c-200axxxx
Automatically notify Support: No
User response: No action; information only.
816f010c-2009xxxx Uncorrectable error recovery
detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 9)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0139
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f010c-200axxxx Uncorrectable error recovery
detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 10)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0139
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
473
816f010c-200bxxxx 816f010d-0402xxxx
816f010c-200bxxxx Uncorrectable error recovery
detected for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 11)
Explanation: This message is for the use case when an
implementation has detected a Memory uncorrectable
error recovery.
Severity: Info
Severity: Info
Serviceable: No
Serviceable: No
Severity: Info
Severity: Info
Serviceable: No
Serviceable: No
Severity: Info
Serviceable: No
474
816f010d-0403xxxx 816f010d-0405xxxx
816f010d-0403xxxx The Drive
[StorageVolumeElementName] has been
enabled. (Drive 3)
Explanation: This message is for the use case when an
implementation has detected a Drive was Enabled.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0167
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f010d-0404xxxx The Drive
[StorageVolumeElementName] has been
enabled. (Drive 4)
Explanation: This message is for the use case when an
implementation has detected a Drive was Enabled.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0167
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f010d-0405xxxx The Drive
[StorageVolumeElementName] has been
enabled. (Drive 5)
Explanation: This message is for the use case when an
implementation has detected a Drive was Enabled.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0167
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
475
816f010d-0406xxxx 816f010f-2201xxxx
816f010d-0406xxxx The Drive
[StorageVolumeElementName] has been
enabled. (Drive 6)
Explanation: This message is for the use case when an
implementation has detected a Drive was Enabled.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0167
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f010d-0407xxxx The Drive
[StorageVolumeElementName] has been
enabled. (Drive 7)
Explanation: This message is for the use case when an
implementation has detected a Drive was Enabled.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0167
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f010f-2201xxxx The System
[ComputerSystemElementName] has
recovered from a firmware hang.
(Firmware Error)
Explanation: This message is for the use case when an
implementation has recovered from a System Firmware
Hang.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0187
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
476
816f0113-0301xxxx 816f0113-0302xxxx
816f0113-0301xxxx System
[ComputerSystemElementName] has
recovered from a bus timeout. (CPU 1
PECI)
Explanation: This message is for the use case when an
implemenation has detected that a system has
recovered from a Bus Timeout.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0225
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. (Trained technician only) Replace
microprocessor n (see Removing a microprocessor and
heat sink and Replacing a microprocessor and heat
sink). 2. If the problem persists and there is no other
CPU with the same error indication, replace the system
board. 3. (Trained technician only) Replace the system
board (see Removing the system board and Installing
the system board). (n = microprocessor number)
816f0113-0302xxxx System
[ComputerSystemElementName] has
recovered from a bus timeout. (CPU 2
PECI)
Explanation: This message is for the use case when an
implemenation has detected that a system has
recovered from a Bus Timeout.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0225
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. (Trained technician only) Replace
microprocessor n (see Removing a microprocessor and
heat sink and Replacing a microprocessor and heat
sink). 2. If the problem persists and there is no other
CPU with the same error indication, replace the system
board. 3. (Trained technician only) Replace the system
board (see Removing the system board and Installing
the system board). (n = microprocessor number)
477
816f011b-0701xxxx 816f0125-0b02xxxx
816f011b-0701xxxx The connector
[PhysicalConnectorElementName]
configuration error has been repaired.
(Front USB)
Explanation: This message is for the use case when an
implementation has detected an Interconnect
Configuration was Repaired.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0267
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only. Front
Video :
816f0125-0b01xxxx [ManagedElementName] detected
as present. (PCI Riser 1)
Explanation: This message is for the use case when an
implementation has detected a Managed Element is
now Present.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0390
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f0125-0b02xxxx [ManagedElementName] detected
as present. (PCI Riser 2)
Explanation: This message is for the use case when an
implementation has detected a Managed Element is
now Present.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0390
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
478
816f0125-0c01xxxx 816f0207-0302xxxx
816f0125-0c01xxxx [ManagedElementName] detected
as present. (Front Panel)
Explanation: This message is for the use case when an
implementation has detected a Managed Element is
now Present.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0390
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f0207-0301xxxx [ProcessorElementName] has
Recovered from FRB1/BIST condition.
(CPU 1)
Explanation: This message is for the use case when an
implementation has detected a Processor Recovered FRB1/BIST condition.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0045
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only.
816f0207-0302xxxx [ProcessorElementName] has
Recovered from FRB1/BIST condition.
(CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Processor Recovered FRB1/BIST condition.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0045
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only.
479
816f0207-2584xxxx 816f020d-0401xxxx
816f0207-2584xxxx [ProcessorElementName] has
Recovered from FRB1/BIST condition.
(All CPUs)
Explanation: This message is for the use case when an
implementation has detected a Processor Recovered FRB1/BIST condition.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0045
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only. One of
The CPUs :
816f020d-0400xxxx Failure no longer Predicted on
drive [StorageVolumeElementName] for
array [ComputerSystemElementName].
(Drive 0)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is no
longer Predicted.
Severity: Info
Alert Category: System - Predicted Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0169
SNMP Trap ID: 27
Automatically notify Support: No
User response: No action; information only.
816f020d-0401xxxx Failure no longer Predicted on
drive [StorageVolumeElementName] for
array [ComputerSystemElementName].
(Drive 1)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is no
longer Predicted.
Severity: Info
Alert Category: System - Predicted Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0169
SNMP Trap ID: 27
Automatically notify Support: No
User response: No action; information only.
480
816f020d-0402xxxx 816f020d-0404xxxx
816f020d-0402xxxx Failure no longer Predicted on
drive [StorageVolumeElementName] for
array [ComputerSystemElementName].
(Drive 2)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is no
longer Predicted.
Severity: Info
Alert Category: System - Predicted Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0169
SNMP Trap ID: 27
Automatically notify Support: No
User response: No action; information only.
816f020d-0403xxxx Failure no longer Predicted on
drive [StorageVolumeElementName] for
array [ComputerSystemElementName].
(Drive 3)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is no
longer Predicted.
Severity: Info
Alert Category: System - Predicted Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0169
SNMP Trap ID: 27
Automatically notify Support: No
User response: No action; information only.
816f020d-0404xxxx Failure no longer Predicted on
drive [StorageVolumeElementName] for
array [ComputerSystemElementName].
(Drive 4)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is no
longer Predicted.
Severity: Info
Alert Category: System - Predicted Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0169
SNMP Trap ID: 27
Automatically notify Support: No
User response: No action; information only.
481
816f020d-0405xxxx 816f020d-0407xxxx
816f020d-0405xxxx Failure no longer Predicted on
drive [StorageVolumeElementName] for
array [ComputerSystemElementName].
(Drive 5)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is no
longer Predicted.
Severity: Info
Alert Category: System - Predicted Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0169
SNMP Trap ID: 27
Automatically notify Support: No
User response: No action; information only.
816f020d-0406xxxx Failure no longer Predicted on
drive [StorageVolumeElementName] for
array [ComputerSystemElementName].
(Drive 6)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is no
longer Predicted.
Severity: Info
Alert Category: System - Predicted Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0169
SNMP Trap ID: 27
Automatically notify Support: No
User response: No action; information only.
816f020d-0407xxxx Failure no longer Predicted on
drive [StorageVolumeElementName] for
array [ComputerSystemElementName].
(Drive 7)
Explanation: This message is for the use case when an
implementation has detected an Array Failure is no
longer Predicted.
Severity: Info
Alert Category: System - Predicted Failure
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0169
SNMP Trap ID: 27
Automatically notify Support: No
User response: No action; information only.
482
816f0308-0a01xxxx 816f030c-2001xxxx
816f0308-0a01xxxx [PowerSupplyElementName] has
returned to a Normal Input State.
(Power Supply 1)
Explanation: This message is for the use case when an
implementation has detected a Power Supply that has
input that has returned to normal.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0099
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f0308-0a02xxxx [PowerSupplyElementName] has
returned to a Normal Input State.
(Power Supply 2)
Explanation: This message is for the use case when an
implementation has detected a Power Supply that has
input that has returned to normal.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0099
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f030c-2001xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 1)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
483
816f030c-2002xxxx 816f030c-2004xxxx
816f030c-2002xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 2)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f030c-2003xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 3)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f030c-2004xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 4)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
484
816f030c-2005xxxx 816f030c-2007xxxx
816f030c-2005xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 5)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f030c-2006xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 6)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f030c-2007xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 7)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
485
816f030c-2008xxxx 816f030c-200axxxx
816f030c-2008xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 8)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f030c-2009xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 9)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f030c-200axxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 10)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
486
816f030c-200bxxxx 816f030c-2581xxxx
816f030c-200bxxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 11)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f030c-200cxxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (DIMM 12)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f030c-2581xxxx Scrub Failure for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
recovered. (All DIMMS)
Explanation: This message is for the use case when an
implementation has detected a Memory Scrub failure
recovery.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0137
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only. One of
the DIMMs :
487
816f0313-1701xxxx 816f040c-2002xxxx
816f0313-1701xxxx System
[ComputerSystemElementName] has
recovered from an NMI. (NMI State)
Explanation: This message is for the use case when an
implementation has detected a Software NMI has been
Recovered from.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0230
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
816f040c-2001xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 1)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f040c-2002xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 2)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
488
816f040c-2003xxxx 816f040c-2005xxxx
816f040c-2003xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 3)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f040c-2004xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 4)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f040c-2005xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 5)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
489
816f040c-2006xxxx 816f040c-2008xxxx
816f040c-2006xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 6)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f040c-2007xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 7)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f040c-2008xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 8)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
490
816f040c-2009xxxx 816f040c-200bxxxx
816f040c-2009xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 9)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f040c-200axxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 10)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f040c-200bxxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 11)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
491
816f040c-200cxxxx 816f0413-2582xxxx
816f040c-200cxxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (DIMM 12)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f040c-2581xxxx [PhysicalMemoryElementName]
Enabled on Subsystem
[MemoryElementName]. (All DIMMS)
Explanation: This message is for the use case when an
implementation has detected that Memory has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0130
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only. One of
the DIMMs :
816f0413-2582xxxx A PCI PERR recovery has
occurred on system
[ComputerSystemElementName]. (PCIs)
Explanation: This message is for the use case when an
implementation has detected a PCI PERR recovered.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0233
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
492
816f0507-0301xxxx 816f0507-2584xxxx
816f0507-0301xxxx [ProcessorElementName] has
Recovered from a Configuration
Mismatch. (CPU 1)
Explanation: This message is for the use case when an
implementation has Recovered from a Processor
Configuration Mismatch.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0063
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only.
816f0507-0302xxxx [ProcessorElementName] has
Recovered from a Configuration
Mismatch. (CPU 2)
Explanation: This message is for the use case when an
implementation has Recovered from a Processor
Configuration Mismatch.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0063
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only.
816f0507-2584xxxx [ProcessorElementName] has
Recovered from a Configuration
Mismatch. (All CPUs)
Explanation: This message is for the use case when an
implementation has Recovered from a Processor
Configuration Mismatch.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0063
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only. One of
The CPUs :
493
816f050c-2001xxxx 816f050c-2003xxxx
816f050c-2001xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
816f050c-2002xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 2)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
816f050c-2003xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 3)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
494
816f050c-2004xxxx 816f050c-2006xxxx
816f050c-2004xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 4)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
816f050c-2005xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 5)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
816f050c-2006xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 6)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
495
816f050c-2007xxxx 816f050c-2009xxxx
816f050c-2007xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 7)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
816f050c-2008xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 8)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
816f050c-2009xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 9)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
496
816f050c-200axxxx 816f050c-200cxxxx
816f050c-200axxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 10)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
816f050c-200bxxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 11)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
816f050c-200cxxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 12)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only.
497
816f050c-2581xxxx 816f050d-0401xxxx
816f050c-2581xxxx Memory Logging Limit Removed
for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (All
DIMMS)
Explanation: This message is for the use case when an
implementation has detected that the Memory Logging
Limit has been Removed.
Severity: Info
Alert Category: Warning - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0145
SNMP Trap ID: 43
Automatically notify Support: No
User response: No action; information only. One of
the DIMMs :
816f050d-0400xxxx Critical Array
[ComputerSystemElementName] has
deasserted. (Drive 0)
Explanation: This message is for the use case when an
implementation has detected that an Critiacal Array has
deasserted.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0175
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f050d-0401xxxx Critical Array
[ComputerSystemElementName] has
deasserted. (Drive 1)
Explanation: This message is for the use case when an
implementation has detected that an Critiacal Array has
deasserted.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0175
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
498
816f050d-0402xxxx 816f050d-0404xxxx
816f050d-0402xxxx Critical Array
[ComputerSystemElementName] has
deasserted. (Drive 2)
Explanation: This message is for the use case when an
implementation has detected that an Critiacal Array has
deasserted.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0175
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f050d-0403xxxx Critical Array
[ComputerSystemElementName] has
deasserted. (Drive 3)
Explanation: This message is for the use case when an
implementation has detected that an Critiacal Array has
deasserted.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0175
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f050d-0404xxxx Critical Array
[ComputerSystemElementName] has
deasserted. (Drive 4)
Explanation: This message is for the use case when an
implementation has detected that an Critiacal Array has
deasserted.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0175
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
499
816f050d-0405xxxx 816f050d-0407xxxx
816f050d-0405xxxx Critical Array
[ComputerSystemElementName] has
deasserted. (Drive 5)
Explanation: This message is for the use case when an
implementation has detected that an Critiacal Array has
deasserted.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0175
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f050d-0406xxxx Critical Array
[ComputerSystemElementName] has
deasserted. (Drive 6)
Explanation: This message is for the use case when an
implementation has detected that an Critiacal Array has
deasserted.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0175
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f050d-0407xxxx Critical Array
[ComputerSystemElementName] has
deasserted. (Drive 7)
Explanation: This message is for the use case when an
implementation has detected that an Critiacal Array has
deasserted.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0175
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
500
816f0607-0301xxxx 816f0607-2584xxxx
816f0607-0301xxxx An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has deasserted.
(CPU 1)
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
deasserted.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0817
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only.
816f0607-0302xxxx An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has deasserted.
(CPU 2)
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
deasserted.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0817
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only.
816f0607-2584xxxx An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has deasserted.
(All CPUs)
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
deasserted.
Severity: Info
Alert Category: Critical - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0817
SNMP Trap ID: 40
Automatically notify Support: No
User response: No action; information only. One of
The CPUs :
501
816f0608-1301xxxx 816f060d-0401xxxx
816f0608-1301xxxx [PowerSupplyElementName]
Configuration is OK. (PS Configuration)
Explanation: This message is for the use case when an
implementation when a Power Supply configuration is
OK.
Severity: Info
Alert Category: Critical - Power
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0105
SNMP Trap ID: 4
Automatically notify Support: No
User response: No action; information only.
816f060d-0400xxxx Array in system
[ComputerSystemElementName] has
been restored. (Drive 0)
Explanation: This message is for the use case when an
implementation has detected that a Failed Array has
been Restored.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0177
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f060d-0401xxxx Array in system
[ComputerSystemElementName] has
been restored. (Drive 1)
Explanation: This message is for the use case when an
implementation has detected that a Failed Array has
been Restored.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0177
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
502
816f060d-0402xxxx 816f060d-0404xxxx
816f060d-0402xxxx Array in system
[ComputerSystemElementName] has
been restored. (Drive 2)
Explanation: This message is for the use case when an
implementation has detected that a Failed Array has
been Restored.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0177
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f060d-0403xxxx Array in system
[ComputerSystemElementName] has
been restored. (Drive 3)
Explanation: This message is for the use case when an
implementation has detected that a Failed Array has
been Restored.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0177
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f060d-0404xxxx Array in system
[ComputerSystemElementName] has
been restored. (Drive 4)
Explanation: This message is for the use case when an
implementation has detected that a Failed Array has
been Restored.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0177
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
503
816f060d-0405xxxx 816f060d-0407xxxx
816f060d-0405xxxx Array in system
[ComputerSystemElementName] has
been restored. (Drive 5)
Explanation: This message is for the use case when an
implementation has detected that a Failed Array has
been Restored.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0177
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f060d-0406xxxx Array in system
[ComputerSystemElementName] has
been restored. (Drive 6)
Explanation: This message is for the use case when an
implementation has detected that a Failed Array has
been Restored.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0177
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
816f060d-0407xxxx Array in system
[ComputerSystemElementName] has
been restored. (Drive 7)
Explanation: This message is for the use case when an
implementation has detected that a Failed Array has
been Restored.
Severity: Info
Alert Category: Critical - Hard Disk drive
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0177
SNMP Trap ID: 5
Automatically notify Support: No
User response: No action; information only.
504
816f070c-2001xxxx 816f070c-2003xxxx
816f070c-2001xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 1)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f070c-2002xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 2)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f070c-2003xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 3)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
505
816f070c-2004xxxx 816f070c-2006xxxx
816f070c-2004xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 4)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f070c-2005xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 5)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f070c-2006xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 6)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
506
816f070c-2007xxxx 816f070c-2009xxxx
816f070c-2007xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 7)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f070c-2008xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 8)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f070c-2009xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 9)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
507
816f070c-200axxxx 816f070c-200cxxxx
816f070c-200axxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 10)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f070c-200bxxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 11)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
816f070c-200cxxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (DIMM 12)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only.
508
816f070c-2581xxxx 816f070d-0401xxxx
816f070c-2581xxxx Configuration error for
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName]has
deasserted. (All DIMMS)
Explanation: This message is for the use case when an
implementation has detected a Memory DIMM
configuration error has deasserted.
Severity: Info
Alert Category: Critical - Memory
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0127
SNMP Trap ID: 41
Automatically notify Support: No
User response: No action; information only. One of
the DIMMs :
816f070d-0400xxxx Rebuild completed for Array in
system [ComputerSystemElementName].
(Drive 0)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild has
Completed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0179
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f070d-0401xxxx Rebuild completed for Array in
system [ComputerSystemElementName].
(Drive 1)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild has
Completed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0179
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
509
816f070d-0402xxxx 816f070d-0404xxxx
816f070d-0402xxxx Rebuild completed for Array in
system [ComputerSystemElementName].
(Drive 2)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild has
Completed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0179
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f070d-0403xxxx Rebuild completed for Array in
system [ComputerSystemElementName].
(Drive 3)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild has
Completed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0179
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f070d-0404xxxx Rebuild completed for Array in
system [ComputerSystemElementName].
(Drive 4)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild has
Completed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0179
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
510
816f070d-0405xxxx 816f070d-0407xxxx
816f070d-0405xxxx Rebuild completed for Array in
system [ComputerSystemElementName].
(Drive 5)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild has
Completed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0179
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f070d-0406xxxx Rebuild completed for Array in
system [ComputerSystemElementName].
(Drive 6)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild has
Completed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0179
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f070d-0407xxxx Rebuild completed for Array in
system [ComputerSystemElementName].
(Drive 7)
Explanation: This message is for the use case when an
implementation has detected that an Array Rebuild has
Completed.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0179
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
511
816f0807-0301xxxx 816f0807-2584xxxx
816f0807-0301xxxx [ProcessorElementName] has been
Enabled. (CPU 1)
Explanation: This message is for the use case when an
implementation has detected a Processor has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0060
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f0807-0302xxxx [ProcessorElementName] has been
Enabled. (CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Processor has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0060
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f0807-2584xxxx [ProcessorElementName] has been
Enabled. (All CPUs)
Explanation: This message is for the use case when an
implementation has detected a Processor has been
Enabled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0060
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only. One of
The CPUs :
512
816f0813-2581xxxx 816f0813-2584xxxx
816f0813-2581xxxx System
[ComputerSystemElementName]has
recovered from an Uncorrectable Bus
Error. (DIMMs)
Explanation: This message is for the use case when an
implementation has detected a that a system has
recovered from a Bus Uncorrectable Error.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0241
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
816f0813-2582xxxx System
[ComputerSystemElementName]has
recovered from an Uncorrectable Bus
Error. (PCIs)
Explanation: This message is for the use case when an
implementation has detected a that a system has
recovered from a Bus Uncorrectable Error.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0241
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
816f0813-2584xxxx System
[ComputerSystemElementName]has
recovered from an Uncorrectable Bus
Error. (CPUs)
Explanation: This message is for the use case when an
implementation has detected a that a system has
recovered from a Bus Uncorrectable Error.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0241
SNMP Trap ID: 50
Automatically notify Support: No
User response: No action; information only.
513
816f090c-2001xxxx 816f090c-2003xxxx
816f090c-2001xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 1)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f090c-2002xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 2)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f090c-2003xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 3)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
514
816f090c-2004xxxx 816f090c-2006xxxx
816f090c-2004xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 4)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f090c-2005xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 5)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f090c-2006xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 6)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
515
816f090c-2007xxxx 816f090c-2009xxxx
816f090c-2007xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 7)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f090c-2008xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 8)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f090c-2009xxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 9)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
516
816f090c-200axxxx 816f090c-200cxxxx
816f090c-200axxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 10)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f090c-200bxxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 11)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
816f090c-200cxxxx [PhysicalMemoryElementName]
on Subsystem [MemoryElementName] is
no longer Throttled. (DIMM 12)
Explanation: This message is for the use case when an
implementation has detected Memory is no longer
Throttled.
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0143
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
517
816f0a07-0301xxxx 816f0a0c-2001xxxx
816f0a07-0301xxxx The Processor
[ProcessorElementName] is no longer
operating in a Degraded State. (CPU 1)
Explanation: This message is for the use case when an
implementation has detected a Processor is no longer
running in the Degraded state.
Severity: Info
Alert Category: Warning - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0039
SNMP Trap ID: 42
Automatically notify Support: No
User response: No action; information only.
816f0a07-0302xxxx The Processor
[ProcessorElementName] is no longer
operating in a Degraded State. (CPU 2)
Explanation: This message is for the use case when an
implementation has detected a Processor is no longer
running in the Degraded state.
Severity: Info
Alert Category: Warning - CPU
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0039
SNMP Trap ID: 42
Automatically notify Support: No
User response: No action; information only.
816f0a0c-2001xxxx An Over-Temperature Condition
has been removed on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Removed.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0147
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
518
816f0a0c-2002xxxx 816f0a0c-2007xxxx
816f0a0c-2002xxxx An Over-Temperature Condition
has been removed on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 2)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Removed.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
Serviceable: No
Severity: Info
Serviceable: No
Serviceable: No
Severity: Info
Serviceable: No
Severity: Info
519
816f0a0c-2008xxxx 816f0a0c-2009xxxx
Automatically notify Support: No
User response: No action; information only.
816f0a0c-2008xxxx An Over-Temperature Condition
has been removed on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 8)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Removed.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0147
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
816f0a0c-2009xxxx An Over-Temperature Condition
has been removed on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 9)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Removed.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0147
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
520
816f0a0c-200axxxx 816f0a0c-200bxxxx
816f0a0c-200axxxx An Over-Temperature Condition
has been removed on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 10)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Removed.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0147
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
816f0a0c-200bxxxx An Over-Temperature Condition
has been removed on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 11)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Removed.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0147
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
521
816f0a0c-200cxxxx 816f0a13-0301xxxx
816f0a0c-200cxxxx An Over-Temperature Condition
has been removed on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 12)
Explanation: This message is for the use case when an
implementation has detected an Over Temperature
Condition for Memory that has been Removed.
Severity: Info
Alert Category: Critical - Temperature
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0147
SNMP Trap ID: 0
Automatically notify Support: No
User response: No action; information only.
816f0a13-0301xxxx System
[ComputerSystemElementName] has
recovered from a Fatal Bus Error. (CPU 1
PECI)
Explanation: This message is for the use case when an
implementation has detected that a system has
recovered from a Bus Fatal Error.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0245
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. (Trained technician only) Replace
microprocessor n (see Removing a microprocessor and
heat sink and Replacing a microprocessor and heat
sink). 2. If the problem persists and there is no other
CPU with the same error indication, replace the system
board. 3. (Trained technician only) Replace the system
board (see Removing the system board and Installing
the system board). (n = microprocessor number)
522
816f0a13-0302xxxx
816f0a13-0302xxxx System
[ComputerSystemElementName] has
recovered from a Fatal Bus Error. (CPU 2
PECI)
Explanation: This message is for the use case when an
implementation has detected that a system has
recovered from a Bus Fatal Error.
Severity: Info
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0245
SNMP Trap ID: 50
Automatically notify Support: No
User response: 1. (Trained technician only) Replace
microprocessor n (see Removing a microprocessor and
heat sink and Replacing a microprocessor and heat
sink). 2. If the problem persists and there is no other
CPU with the same error indication, replace the system
board. 3. (Trained technician only) Replace the system
board (see Removing the system board and Installing
the system board). (n = microprocessor number)
523
524
Description
Informational
Warning
Error
User response
Indicate the actions that you should take to resolve the event.
Perform the steps listed in this section in the order shown until the
problem is solved. After you perform all of the actions that are described
in this field, if you cannot solve the problem, contact IBM support.
The following is the list of the UEFI (POST) error codes and suggested actions to
correct the detected problems.
525
I.11002 I.18005
I.11002
2.
3.
4.
5.
I.18005
2.
3.
526
I.18006 I.18008
I.18006
2.
3.
I.18007
2.
3.
4.
I.18008
2.
527
I.18009 I.1800A
I.18009
2.
3.
I.1800A
2.
3.
4.
528
I.1800B I.1800D
I.1800B
2.
3.
I.1800C
2.
3.
I.1800D
2.
3.
529
I.1800E I.18010
I.1800E
2.
3.
I.1800F
2.
3.
I.18010
2.
3.
530
I.2018002 I.2018003
I.2018002
2.
3.
4.
I.2018003
2.
3.
4.
Replace adapter.
531
I.3048005 I.3818002
I.3048005
I.3808004
1.
2.
I.3818001
2.
3.
I.3818002
1.
2.
3.
532
I.3818003 I.580A5
I.3818003
2.
3.
I.58015
I.580A4
I.580A5
533
I.580A6 S.3020007
I.580A6
3.
4.
Severity: Info
User response: Complete the following steps:
1.
S.1100B
S.2018001
2.
3.
2.
S.1100C
2.
S.2011001
2.
534
4.
5.
S.3020007
2.
3.
S.3028002 S.3040007
S.3028002
S.3030007
2.
3.
S.3040007
2.
3.
535
S.3050007 S.3058004
S.3050007
2.
3.
S.3058004
2.
3.
4.
5.
6.
7.
536
S.3060007 S.3108007
S.3060007
2.
3.
S.3070007
2.
3.
S.3108007
537
S.3818004 S.51009
S.3818004
2.
3.
4.
5.
6.
Severity: Error
User response: Complete the following steps:
1.
2.
3.
4.
S.51006
S.3818007
2.
3.
S.51003
2.
3.
4.
5.
Replace DIMM
6.
S.51009
538
2.
3.
4.
S.58008
5.
S.58008
2.
3.
4.
5.
6.
7.
539
S.68005 S.680B9
S.68005
2.
3.
S.680B8
2.
3.
4.
S.680B9
2.
3.
540
W.11004 W.305800B
W.11004
W.3058009
2.
3.
W.3048006
2.
3.
2.
3.
W.305800A
2.
3.
W.305800B
Severity: Warning
User response: Complete the following steps:
1.
2.
Severity: Warning
3.
W.305000A
2.
3.
4.
541
W.305800C W.305800E
W.305800C
1.
2.
3.
W.305800D
2.
3.
W.305800E
1.
2.
3.
542
W.3808000 W.3808002
W.3808000
2.
3.
4.
5.
W.3808002
3.
4.
5.
6.
7.
543
W.3808003 W.381800D
W.3808003
2.
3.
4.
5.
6.
7.
W.3818005
2.
3.
4.
W.381800D
2.
3.
544
W.3938002 W.580A1
W.3938002
4.
5.
6.
7.
2.
W.50001
2.
3.
4.
5.
6.
7.
W.58001
W.58007
2.
W.580A1
Severity: Error
User response: Complete the following steps:
1.
2.
3.
2.
545
W.580A2
W.580A2
546
W.68002
W.68002
2.
3.
4.
547
548
549
405-003-000 405-007-000
405-003-000
BRCM:TestLoopbackPhysical Test
Passed
550
405-800-000 405-804-000
405-800-000
BRCM:TestControlRegisters Test
Aborted
BRCM:TestInternalMemory Test
Aborted
551
405-805-000 405-900-000
405-805-000
BRCM:TestLoopbackPhysical Test
Aborted
552
405-901-000 405-902-000
405-901-000
553
405-903-000 405-904-000
405-903-000
554
405-905-000
405-905-000
555
405-906-000 218-001-000
405-906-000
405-907-000
Severity: Error
Severity: Error
Serviceable: Yes
Serviceable: Yes
Recoverable: No
Recoverable: No
Brocade:MemoryTest Passed
Brocade:ExternalLoopbackTest Passed
556
218-002-000 218-006-000
218-002-000
Brocade:SerdesLoopbackTest Passed
Brocade:PCILoopbackTest Passed
Brocade:ExternalEthLoopbackTest
Passed
Brocade:SerdesEthLoopbackTest Passed
Brocade:InternalLoopbackTest Passed
557
218-800-000 218-804-000
218-800-000
Brocade:MemoryTest Aborted
Brocade:ExternalLoopbackTest Aborted
Brocade:SerdesLoopbackTest Aborted
Brocade:PCILoopbackTest Aborted
Brocade:ExternalEthLoopbackTest
Aborted
558
218-805-000 218-901-000
218-805-000
Brocade:SerdesEthLoopbackTest Aborted
Brocade:InternalLoopbackTest Aborted
Brocade:MemoryTest Failed
Brocade:ExternalLoopbackTest Failed
559
218-902-000 218-904-000
218-902-000
Brocade:SerdesLoopbackTest Failed
Brocade:PCILoopbackTest Failed
Brocade:ExternalEthLoopbackTest Failed
560
218-905-000
218-905-000
Brocade:SerdesEthLoopbackTest Failed
561
218-906-000 180-801-000
218-906-000
Brocade:InternalLoopbackTest Failed
Severity: Error
Serviceable: Yes
Recoverable: No
562
180-901-000 089-802-000
180-901-000
Severity: Error
Serviceable: Yes
Recoverable: No
089-802-000
089-801-000
Recoverable: No
563
089-803-000
089-803-000
564
089-804-000
089-804-000
565
089-901-000 516-002-000
089-901-000
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. If the system has stopped responding, turn off and
restart the system and then run the test again.
566
516-800-000 516-900-000
516-800-000
567
516-901-000 401-801-000
516-901-000
516-902-000
Severity: Error
Severity: Error
Serviceable: Yes
Serviceable: Yes
Recoverable: No
Recoverable: No
568
401-802-000 217-800-000
401-802-000
401-901-001
Serviceable: Yes
Recoverable: No
Recoverable: No
569
217-900-000 406-002-000
217-900-000
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
570
406-003-000 406-802-000
406-003-000
571
406-803-000 406-903-000
406-803-000
Severity: Warning
Serviceable: No
Recoverable: No
Automatically notify Support: No
406-804-000
406-902-000
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Check component firmware level and upgrade if
necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the
Firmware/VPD section for this component.
406-903-000
406-901-000
Serviceable: Yes
Recoverable: No
572
406-904-000
406-904-000
Recoverable: No
Automatically notify Support: No
573
407-000-000
407-000-000
LSIESG:DiskDefaultDiagnostic Test
Passed
574
407-800-000
407-800-000
LSIESG:DiskDefaultDiagnostic Test
Aborted
575
407-900-000 408-800-000
407-900-000
LSIESG:DiskDefaultDiagnostic Test
Failed
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
MLNX:MLNX_DiagnosticTestEthernetPort
Test Passed
MLNX:MLNX_DiagnosticTestIBPort Test
Passed
MLNX:MLNX_DiagnosticTestEthernetPort
Test Aborted
576
408-801-000
408-801-000
MLNX:MLNX_DiagnosticTestIBPort Test
Aborted
577
408-900-000
408-900-000
MLNX:MLNX_DiagnosticTestEthernetPort
Test Failed
578
408-901-000 201-000-002
408-901-000
MLNX:MLNX_DiagnosticTestIBPort Test
Failed
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
579
201-000-003 201-811-003
201-000-003
201-811-002
Serviceable: No
Recoverable: No
Severity: Warning
Serviceable: No
Recoverable: No
201-000-004
Severity: Warning
Serviceable: No
201-811-003
Recoverable: No
Severity: Warning
Serviceable: No
Recoverable: No
580
201-812-000 201-812-001
201-812-000
581
201-812-002 201-812-003
201-812-002
582
201-813-000 201-813-001
201-813-000
583
201-813-002 201-813-003
201-813-002
584
201-814-000 201-814-001
201-814-000
585
201-814-002 201-814-003
201-814-002
586
201-815-000 201-815-001
201-815-000
587
201-815-002 201-815-003
201-815-002
588
201-816-000 201-816-001
201-816-000
589
201-816-002 201-816-003
201-816-002
590
201-818-000 201-818-001
201-818-000
591
201-818-002 201-818-003
201-818-002
592
201-819-000 201-819-001
201-819-000
593
201-819-002 201-819-003
201-819-002
594
201-820-000 201-820-001
201-820-000
595
201-820-002 201-820-003
201-820-002
596
201-821-000 201-821-001
201-821-000
597
201-821-002 201-821-003
201-821-002
598
201-822-000 201-822-001
201-822-000
599
201-822-002 201-822-003
201-822-002
600
201-824-000 201-824-001
201-824-000
601
201-824-002 201-824-003
201-824-002
602
201-826-000 201-826-001
201-826-000
603
201-826-002 201-826-003
201-826-002
604
201-827-000 201-827-001
201-827-000
605
201-827-002 201-827-003
201-827-002
606
201-844-000 201-844-001
201-844-000
607
201-844-002 201-844-003
201-844-002
608
201-845-000 201-845-001
201-845-000
609
201-845-002 201-845-003
201-845-002
610
201-859-000 201-859-001
201-859-000
611
201-859-002 201-859-003
201-859-002
612
201-860-000 201-860-001
201-860-000
613
201-860-002 201-860-003
201-860-002
614
201-861-000 201-861-001
201-861-000
615
201-861-002 201-861-003
201-861-002
616
201-862-000 201-862-001
201-862-000
617
201-862-002 201-862-003
201-862-002
618
201-863-000 201-863-001
201-863-000
619
201-863-002 201-863-003
201-863-002
620
201-864-000 201-864-001
201-864-000
621
201-864-002 201-864-003
201-864-002
622
201-865-000 201-865-001
201-865-000
623
201-865-002 201-865-003
201-865-002
624
201-866-000 201-866-001
201-866-000
625
201-866-002 201-866-003
201-866-002
626
201-867-000 201-867-001
201-867-000
627
201-867-002 201-867-003
201-867-002
628
201-868-000 201-868-001
201-868-000
629
201-868-002 201-868-003
201-868-002
630
201-869-000 201-869-001
201-869-000
631
201-869-002 201-869-003
201-869-002
632
201-870-000 201-870-001
201-870-000
633
201-870-002 201-870-003
201-870-002
634
201-871-000 201-871-001
201-871-000
635
201-871-002 201-871-003
201-871-002
636
201-877-000 201-877-001
201-877-000
637
201-877-002 201-877-003
201-877-002
638
201-878-000 201-878-001
201-878-000
639
201-878-002 201-878-003
201-878-002
640
201-885-000 201-885-001
201-885-000
641
201-885-002 201-885-003
201-885-002
642
201-886-000 201-886-001
201-886-000
643
201-886-002 201-886-003
201-886-002
644
201-899-000 201-899-003
201-899-000
645
201-901-000 201-901-001
201-901-000
646
201-901-002 202-802-000
201-901-002
201-901-003
Severity: Error
Severity: Error
Serviceable: Yes
Serviceable: Yes
Recoverable: No
Recoverable: No
647
202-803-000 409-000-000
202-803-000
Severity: Warning
202-902-000
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
202-901-000
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Execute the standard DSA memory diagnostics to
validate all memory.
2. Make sure that the DSA Diagnostic code is at the
latest level.
3. Turn off the system and disconnect it from power.
4. Reseat the memory cards and DIMMs.
5. Reconnect the system to power and turn the system
on.
6. Run the test again.
648
409-003-000 409-006-000
409-003-000
Nvidia::DiagnosticServiceProvider::Bandwidth
Test Passed
Nvidia::DiagnosticServiceProvider::Query
Test Passed
Nvidia::DiagnosticServiceProvider::Matrix
Test Passed
Nvidia::DiagnosticServiceProvider::Binomial
Test Passed
649
409-800-000 409-805-000
409-800-000
Nvidia::DiagnosticServiceProvider::Bandwidth
Test Aborted
Nvidia::DiagnosticServiceProvider::Query
Test Aborted
Nvidia::DiagnosticServiceProvider::Matrix
Test Aborted
650
409-806-000 409-905-000
409-806-000
Nvidia::DiagnosticServiceProvider::Binomial
Test Aborted
409-904-000
Nvidia::DiagnosticServiceProvider::Query
Test Failed
Severity: Warning
Severity: Error
Serviceable: No
Serviceable: Yes
Recoverable: No
Recoverable: No
409-900-000
Recoverable: No
409-905-000
Nvidia::DiagnosticServiceProvider::Matrix
Test Failed
Severity: Error
Recoverable: No
Serviceable: Yes
Recoverable: No
651
409-906-000 215-801-000
409-906-000
Nvidia::DiagnosticServiceProvider::Binomial
Test Failed
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
652
215-802-000 215-902-000
215-802-000
Recoverable: No
Automatically notify Support: No
215-901-000
Severity: Warning
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for
15 seconds for the media to be recognized. Rerun
the test.
2. Check the drive cabling for loose or broken
connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Recoverable: No
Automatically notify Support: No
215-902-000
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for
15 seconds for the media to be recognized. Rerun
the test.
Recoverable: No
Serviceable: Yes
653
215-903-000 166-801-001
215-903-000
Recoverable: No
Serviceable: Yes
654
166-802-001 166-804-001
166-802-001
655
166-805-001 166-807-001
166-805-001
656
166-808-001 166-810-001
166-808-001
657
166-811-001 166-813-001
166-811-001
658
166-814-001 166-816-001
166-814-001
659
166-817-001 166-819-001
166-817-001
660
166-820-001 166-822-001
166-820-001
661
166-823-001 166-901-001
166-823-001
662
166-903-001 166-904-001
166-903-001
663
166-905-001 264-902-000
166-905-001
166-908-001
Severity: Error
Severity: Error
Serviceable: Yes
Serviceable: Yes
Recoverable: No
Recoverable: No
264-902-000
Severity: Event
Severity: Error
Serviceable: No
Serviceable: Yes
Recoverable: No
Recoverable: No
264-901-000
664
264-903-000 264-904-000
264-903-000
665
264-905-000 264-906-000
264-905-000
666
264-907-000
264-907-000
667
264-908-000
264-908-000
668
669
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
documentation that is provided with your IBM product. The documentation that
comes with IBM systems also describes the diagnostic tests that you can perform.
Most systems, operating systems, and programs come with documentation that
contains troubleshooting procedures and explanations of error messages and error
codes. If you suspect a software problem, see the documentation for the operating
system or program.
670
671
672
Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may
be used instead. However, it is the user's responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM websites are provided for
convenience only and do not in any manner serve as an endorsement of those
websites. The materials at those websites are not part of the materials for this IBM
product, and use of those websites is at your own risk.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
673
Trademarks
IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of
International Business Machines Corporation in the United States, other countries,
or both. If these and other IBM trademarked terms are marked on their first
occurrence in this information with a trademark symbol ( or ), these symbols
indicate U.S. registered or common law trademarks owned by IBM at the time this
information was published. Such trademarks may also be registered or common
law trademarks in other countries.
A current list of IBM trademarks is available on the web at Copyright and
trademark information at http://www.ibm.com/legal/copytrade.shtml .
Adobe and PostScript are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc., in
the United States, other countries, or both and is used under license therefrom.
Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other countries.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc., in
the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Other company, product, or service names may be trademarks or service marks of
others.
Important notes
Processor speed indicates the internal clock speed of the microprocessor; other
factors also affect application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often
less than the possible maximum.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for 1024 bytes, MB stands for 1,048,576 bytes, and GB stands for
1,073,741,824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1,000,000 bytes, and GB stands for 1,000,000,000 bytes. Total user-accessible
capacity can vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the
largest currently supported drives that are available from IBM.
674
Particulate contamination
Attention: Airborne particulates (including metal flakes or particles) and reactive
gases acting alone or in combination with other environmental factors such as
humidity or temperature might pose a risk to the device that is described in this
document.
Risks that are posed by the presence of excessive particulate levels or
concentrations of harmful gases include damage that might cause the device to
malfunction or cease functioning altogether. This specification sets forth limits for
particulates and gases that are intended to avoid such damage. The limits must not
be viewed or used as definitive limits, because numerous other factors, such as
temperature or moisture content of the air, can influence the impact of particulates
or environmental corrosives and gaseous contaminant transfer. In the absence of
specific limits that are set forth in this document, you must implement practices
that maintain particulate and gas levels that are consistent with the protection of
human health and safety. If IBM determines that the levels of particulates or gases
in your environment have caused damage to the device, IBM may condition
provision of repair or replacement of devices or parts on implementation of
appropriate remedial measures to mitigate such environmental contamination.
Implementation of such remedial measures is a customer responsibility.
Notices
675
Limits
Particulate
Gaseous
Documentation format
The publications for this product are in Adobe Portable Document Format (PDF)
and should be compliant with accessibility standards. If you experience difficulties
when you use the PDF files and want to request a web-based format or accessible
PDF document for a publication, direct your mail to the following address:
Information Development
IBM Corporation
205/A015
3039 E. Cornwallis Road
P.O. Box 12195
Research Triangle Park, North Carolina 27709-2195
U.S.A.
In the request, be sure to include the publication part number and title.
When you send information to IBM, you grant IBM a nonexclusive right to use or
distribute the information in any way it believes appropriate without incurring any
obligation to you.
676
Notices
677
678
This is a Class A product based on the standard of the Voluntary Control Council
for Interference (VCCI). If this equipment is used in a domestic environment, radio
interference may occur, in which case the user may be required to take corrective
actions.
Notices
679
This is electromagnetic wave compatibility equipment for business (Type A). Sellers
and users need to pay attention to it. This is for any areas other than home.
680
Notices
681
682
Index
A
ABR, automatic boot failure
recovery 160
ac good LED 129
ac power LED 21
accessible documentation 676
acoustical noise emissions 8
Active Energy Manager plug-in 9
adapter
installing 52
PCI Express bus 207
PCI-X bus 207
remote battery
installing 71, 228
removing 227
replacing 207
adapter, installation 51
adapter, replacing 209
adapter, ServeRAID
installing 54
removing 225
adapter, ServeRAID SAS/SATA
installing 226
adapters supported 51
administrator password 93
air baffle
removing 37
replacing 78, 206
air baffler
removing 205
applying current firmware
using best practices 25
assertion event, system-event log 130
assistance, getting 669
attention notices 6
Australia Class A statement 678
automatic boot failure recovery
(ABR) 160
availability, server 13
B
backplane assembly, hot-swap SAS/SATA
removing 270
backplane, hot-swap SAS/SATA
removing 269
replacing 269
backup firmware
starting 95
battery, replacing 257
battery, system
installing 257
replacing 255
bays 6
best practices
use to apply current firmware and
device-driver updates 25
bezel
removing 204
blue screen capture features 11, 85
Copyright IBM Corp. 2014
C
cables
connecting 81
cables, power and signal
connecting to internal drives 174
cabling
the 4x2.5-inch hot-swap drive
backplane 179
the 8x2.5-inch hot-swap drive
backplane 183
the hot-swap SATA drive backplane
assembly 192
the optical drive 174
the power interposer card
assembly 176
the simple-swap SATA drive backplate
assembly 197
call home feature
IBM Electronic Service Agent 137
Service Advisor 136
call home tools 136
caution statements 6
CD drive
installing 220
problems 138
removing 219
replacing 215
CD-RW/DVD
drive activity LED 16
eject button 16
CD/DVD
replacing 216
channels, memory
associated with the DIMM
connectors 39
checkout procedure 116
performing 117
China Class A electronic emission
statement 680
Class A electronic emission notice 677
collecting data 113
completing
the options installation 77
components
on the server 161
server 27
configuration
ServerGuide Setup and Installation
CD 83
Setup utility 83
configuration cable,
routing 179, 183, 192
configuration, server
updating 82
configuring
UEFI compatible devices 84
with ServerGuide 87
configuring the server 84
configuring your server 83
connecting
the cables 81
connecting drive cables 174
connector
Ethernet and system-management 22
power supply 21
serial 21
USB 16, 21
video
front 16
rear 21
connectors
external 28
for options on the system board 31
internal 28
on the rear of the server 19
rear 19
connectors, internal system board 28
consumable parts 169
contamination, particulate and
gaseous 8, 675
controllers
Ethernet 100
controls and LEDs
on the light path diagnostics
panel 18, 122
on the operator information panel 16
controls, LEDs, and power 15
cooling 11
cover
removing 202
cover, removing 36
cover, server
replacing 80, 203
creating
software RAID 102
creating a personalized support web
page 671
CRUs, replacing
adapter 207
CD or DVD drive 215
DIMMs 223
memory 223
system battery 255
custom support web page 671
customer replaceable units (CRUs),
server 161
D
danger statements 6
data collection 113
dc good LED 129
dc power LED 21
683
684
E
electrical equipment, servicing x
electrical input 8
electronic emission Class A notice 677
Electronic emission notices 677
embedded hypervisor
using 97
environment 8
error codes and messages
Integrated Management Module II
(IMM2) 291
messages, diagnostic 134
UEFI (POST) 525
error logs
clearing 133
viewing 131
error messages 137
error messages, Integrated Management
Module II (IMM2) 291
error symptoms
CD drive, DVD drive 138
general 139
hard disk drive 140
hypervisor flash device 139
intermittent 142
keyboard, non-USB 143
memory 145
microprocessor 146
monitor 146
mouse, non-USB 143
network 149
optional devices 150
pointing device, non-USB 143
power 151
serial port 152
ServerGuide 153
software 154
USB port 154
errors
format, diagnostic code 136
power supply LEDs 129
Ethernet 11
controller
troubleshooting 155
link status LED 22
Ethernet activity
LED 17, 22
Ethernet and system-management
connector 22
Ethernet support 10
European Union EMC Directive
conformance statement 678
event log, DSA 131
event log, IMM2 131
event log, POST 130
event log, system 130
F
fan
replacing 221
fans 11
FCC Class A notice 677
features 6
ServerGuide 86
features, remote presence and
blue-screen 11, 85
field replaceable units (FRUs),
server 161
finding
updated documentation 5
firmware updates 1
firmware updates best practices 25
firmware, server
updating 56
firmware, server, recovering 158
firmware, updating 83
front USB connector board
removing 259
replacing 261, 263
front video connector
removing 262
front video connector \
removing 262
front view
LED location 15
front view of the server 15
G
gaseous contamination 8, 675
Germany Class A statement 678
grease, thermal 60, 280
guidelines
for options installation 34
for system reliability 35
servicing electrical equipment x
trained service technicians ix
H
handling static-sensitive devices 36
hard disk drive
problems 140
hard disk drive activity LED 15
hard disk drive status LED 15
hardware RAID cable,
routing 181, 186, 190, 195, 199
hardware service and support telephone
numbers 671
heat output 8
heat sink
installing 55, 59
replacing 275
help
from the World Wide Web 670
from World Wide Web 670
sending diagnostic data to IBM 670
sources of 669
hot-swap dc power supply
installing 64
replacing 240
hot-swap drive
SAS/SATA IDs 45, 212
hot-swap drive backplane assembly,
4x2.5-inch hot-swap
installing 74
hot-swap drive, SAS/SATA
removing 210
hot-swap SAS/SATA backplane
installing 269
removing 269
hot-swap SAS/SATA drive
installing 44, 211
how to send DSA data to IBM 26
Human Interface Infrastructure
configuration utility program 102
humidity 8
hypervisor
removing 229
hypervisor flash device
installing 70
problems 139
hypervisor flash devicer
installing 231
I
IBM Advanced Settings Utility program
overview 104
IBM Electronic Service Agent 137
IBM Systems Director 9
systems management tool 14
updating 104
IBM Taiwan product service 671
IBM, next generation technology 9
IDs for SAS/SATA hot-swap drives 45,
212
IMM IP address
obtaining 99
IMM2 event log 131
important notices 6, 674
independent mode DIMM population
sequence
on the server 40
Industry Canada Class A emission
compliance statement 677
information center 670
inspecting for unsafe conditions ix
installation guidelines 34
installation, options
completing 77
installing
a fan 221
a heat sink 59
a hot-swap power supply 61
a microprocessor 55, 56
installing (continued)
a PCI riser-card assembly 50
a RAID adapter remote battery 71,
228
a ServeRAID controller 226
an adapter 51, 52
battery, system 257
hot-swap dc power supply 64
hot-swap SAS/SATA drive 44, 211
hypervisor flash device 70, 231
memory modules 38
operator-information panel 254
power interposer card assembly 267
simple-swap SATA drive 46
the 4x2.5-inch hot-swap drive
backplane assembly 74
the air baffle 78, 206
the CD/DVD cable 220
the heat sink 55, 59, 279
the hot-swap SAS/SATA
backplane 269
the IBM ServeRAID controller 54
the simple-swap SATA drive and
backplate assembly 271
the system board 286
installing drives 43
installing options 25
installing, DIMMs 38
instructions for IBM Business
Partners 25, 26
integrated baseboard management
controller 23, 24
integrated functions 6
integrated management module
overview 9
Integrated Management Module II
(IMM2) error messages 291
Integrated Management Module II
(IMM2) events 291
intermittent problems 142
internal connectors 28
internal LEDs 28
internal, system board connectors 28
IP address
obtaining for the IMM 99
IPMItool 131
J
Japan Electronics and Information
Technology Industries Association
statement 680
Japan VCCI Class A statement 679
Japan Voluntary Control Council for
Interference Class A statement 679
JEITA statement 680
jumper
UEFI boot recovery 158
jumpers 28
on the system board 29
jumpers, on the system board 29
K
keyboard problems 143
Korea Communications Commission
statement 680
L
LED
ac power 21
dc power 21
Ethernet-link status 22
for CD-RW/DVD drive activity 16
for Ethernet activity 17, 22
for hard disk drive activity 15
for hard disk drive status 15
for solid state drive activity 15
for solid state drive status 15
power-on 17
power-supply error 21
system locator 17
system log 17
system-error 17
LED errors
power supply 129
LEDs
on the system board 30
light path diagnostics 11, 120
LEDs 123
light path diagnostics LEDs 123
light path diagnostics panel
controls and LEDs 18, 122
location 16
local area network (LAN) 10
log, event, viewing through the web
interface 131
logs, event 130
LSI Configuration Utility program 102
M
management, system 9
memory
removing 223
replacing 224
specifications 6
memory installation sequence
for independent mode 40
memory module
installing 38
memory problems 145
memory support 10
memory-mirroring mode 41
description 41
memory-mirroring mode DIMM
population sequence
on the server 41
messages
diagnostic 134
messages, error
POST 525
methods, for viewing event logs 132
microprocessor 11
and thermal grease 60, 280
associated with each DIMM 39
installing 55, 56
problems 146
Index
685
microprocessor (continued)
replacing 275
specifications 6
Mobile access to IBM Service Information
website 11
model and serial number
location 157
monitor problems 146
N
network problems 149
New Zealand Class A statement
next generation technology 9
NOS installation
with ServerGuide 87
without ServerGuide 87
notes 6
notes, important 674
notices 673
electronic emission 677
FCC, Class A 677
notices and statements 6
Nx boot failure 160
678
O
obtaining
the IP address for the IMM 99
online documentation 1
online publications 5
operator information panel
controls and LEDs 16
removing 253, 254
operator information panel release
latch 16
optical
replacing 47
optical drive
cabling 174
optical drive, optional
specifications 6
optional device connectors
on the system board 31
optional device problems 150
options
installing 25
P
particulate contamination 8, 675
parts listing, server 161
parts listing, System x3530 M4 163
parts, consumable 169
parts, structural 170
password 93
administrator 93
power-on 93
password, power-on
switch on the system board 94
PCI
riser-card assembly 251
replacing 252
PCI expansion slots 6
PCI riser
slot 1 21
686
R
rack release latches 15
RAID battery cable, remote
routing 178
rank sparing
description 40
rank sparing mode 40
rank sparing mode DIMM population
sequence
on the server 40
RAS features, server 13
rear view 19
of the server 19
recovering the server firmware 158
redundancy support
power supplies 11
redundant
cooling 11
Ethernet connection 11
NIC 11
Redundant
Ethernet capabilities 13
hot-swap power supplies 13
redundant array of independent disks
(RAID)
adapter 45, 47, 212
related documentation 5
reliability, server 13
remind button 19, 123
remote battery, RAID adapter
installing 71, 228
removing 227
remote presence feature 85
using 98
removing
a fan 221
a hot-swap drive 210
a hot-swap power supply 232
a power interposer card
assembly 265
a RAID adapter remote battery 227
a ServeRAID adapter 225
adapter 207
battery, system 255
CD or DVD drive 215
DIMM 223
fixed power supply 245
hot-swap dc power supply 236
hypervisor 229
the air baffle 37, 205
the bezel 204
the CD/DVD cable 219
the front USB connector board 259
the front video connector 262
the hot-swap SAS/SATA
backplane 269
the SATA backplate assembly 270
the simple-swap SATA backplate
assembly 270
removing and replacing
Tier 1 CRUs 207
removing the cover 36, 202
removing/replacing
operator information panel 253, 254
the system board 281
replacement parts for the server 161
replacing
a CD/DVD 216
a heat sink 275
a hot-swap power supply 234
a microprocessor 275
a optical 47
a PCI riser-card assembly 79, 252
battery, system 255, 257
CD or DVD drive 215
fixed power supply 247
hot-swap dc power supply 240
hot-swap SAS/SATA backplane 269
hypervisor flash device 231
memory DIMMs 224
power interposer card assembly 267
the air baffle 78, 206
the CD/DVD cable 220
the front USB connector board 261,
263
the server cover 80, 203
the simple-swap SATA drive and
backplate assembly 271
the system board 286
notes to consider 286
replacing an adapter 209
reset button 17, 19, 123
riser-card assembly
location 207
routing
the configuration cable 179, 183, 192
the hardware RAID cable 181, 186,
190, 195, 199
the power cable 179, 184, 188, 193,
197
the remote RAID battery cable 178
the software RAID cable 182, 187,
191, 196, 200
Russia Class A electromagnetic
interference statement 680
Russia Electromagnetic Interference (EMI)
Class A statement 680
S
safety vii
safety statements vii, xi
SAS/SATA drive
hot-swap
removing 210
SAS/SATA hot-swap drive
installing 44, 211
SAS/SATA IDs
for hot-swap drives 45, 212
SATA simple-swap drive
installing 46
sending diagnostic data to IBM 670
sending DSA data
to IBM 26
serial and model number
location 157
serial connector 21
serial number 1
serial port problems 152
server
configuring 84
offerings 9
power features 23
server (continued)
turning it off 23
turning it on 23
server , backup firmware
starting 95
server components 27, 161
server configuration
updating 82
server controls, LEDs, and power 15
server firmware
updating 56
server firmware, recovering 158
server rear view 19
server replaceable units 161
server shutdown 23
server, front view 15
ServeRAID controller
installing 54
ServeRAID support 12
ServerGuide
features 86
NOS installation 87
setup 87
Setup and Installation CD 83
using 86
ServerGuide CD 1, 9
Service Advisor feature 136
service and support
before you call 669
hardware 671
software 671
service bulletins 116
serviceability, server 13
servicing electrical equipment x
Setup utility 83
starting 88
using 88
shutting down the server 23
signal and power cables
connecting to internal drives 174
simple-swap SATA backplate assembly
removing 270
simple-swap SATA drive
installing 46
simple-swap SATA drive and backplate
assembly
installing 271
simple-swap SATA drive backplate
assembly
cabling 192, 197
size 8
slots
PCI expansion 6
SMP 11
software problems 154
software RAID
creating 102
software RAID cable,
routing 182, 187, 191, 196, 200
software service and support telephone
numbers 671
software, RAID
creating 102
solid state drive activity LED 15
solid state drive status LED 15
solid state drive, ServeRAID controller
removing 225
specifications 6
standby mode 23
starting
the backup firmware 95
the Setup utility 88
statements and notices 6
static-sensitive devices
handling 36
structural parts 170
support web page, custom 671
symmetric multiprocessing 11
system
error LED front 17
locator LED, front 17
System
Log LED 17
system board
external connectors 28
installing 286
internal connectors 28
jumpers 29
LEDs 30
power-on password switch 94
removing 281
system board internal connectors 28
system board jumpers
description 29
system board optional devices
connectors 31
system event logs 131
system reliability guidelines 35
system-event log 130
system-event log, assertion event 130
system-event log, deassertion event 130
systems management 9, 12
systems management tool
IBM Systems Director 14
T
Taiwan Class A compliance
statement 681
telecommunication regulatory
statement 677
telephone numbers 671
temperature 8
test log, viewing 136
thermal grease 60, 280
Tier 1 CRUs
removing and replacing 207
TOE 6
tools, call home 136
tools, diagnostic 118
trademarks 674
trained service technicians, guidelines
troubleshooting 113
turning off the server 23
integrated baseboard management
controller 23, 24
turning on the server 23
ix
U
UEFI
boot recovery jumper
error codes 525
158
Index
687
V
video connector
front 16
rear 21
video controller, integrated
specifications 6
video problems 146
viewing
event logs through the Setup
utility 131
viewing event logs
without restarting the server 131
W
Wake on LAN feature 23
Web site
UEFI flash diskette 158
weight 8
what the server offers 9
688
Printed in USA