IR 264

April 2014

Rental income
Tax rules for people who rent out residential
property, holiday homes, or who have boarders
or flatmates

rental income

Introduction
Weve written this guide for people who rent out residential property, holiday homes,
or who have boarders or flatmates. In it we explain:
what income to include in your tax return
the expenses you can deduct from this income for tax purposes
the records you need to keep
what to do if the property is owned by more than one person, and
what happens if the property is sold.
This guide is intended for people who own one or two rental properties.
We recommend you use a tax advisor or an accountant, if you have several rental
properties or are a commercial operator.

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How to get our forms and guides

You can view copies of all our forms and guides by going to www.ird.govt.nz and
selecting Forms and guides. You can also order copies by calling 0800 257 773.
The information in this booklet is based on current tax laws at the time of printing.

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Contents
Introduction 2
www.ird.govt.nz 2
How to get our forms and guides

Part 1 General

Rental income which income is taxable?

Expenses you can deduct from your rental income

Expenses that you cant deduct for tax purposes

10

If the property isnt rented out for the full year

10

If the property is rented out at less than market value

11

Calculating the net rent

11

Record keeping

11

Example Rental income (IR 3R)

12

Paying income tax

13

Provisional tax

13

If the property is owned by more than one person

14

What happens if the rental property is sold or you move into the property?

14

GST (goods and services tax)

14

Working for Families Tax Credits

15

Part 2 Depreciation

16

Depreciation methods

16

Assets not used for the full year

18

Depreciation on buildings

19

Depreciation on contents

19

Fully or partly furnished properties

21

Pooling assets

24

Electing not to depreciate an asset

24

Working out the value of chattels

25

Transferring personal assets to your rental activity

26

rental income

Selling and disposing of assets

26

Sale of a building

28

Disposal costs

29

Moving back into your own home

29

Insurance proceeds

30

Loss on disposal of buildings

31

Part 3 Boarders, flatmates and tenants

32

Boarders in private homes

32

Income to be included in your return

35

Flatmates and tenants

36

Part 4 Holiday homes

37

Private use

37

Income-earning use

37

Paying tax on your rent

37

Deducting your expenses

38

Exemptions

38

Quarantining expenditure (mixed-use assets)

39

Part 5 Services you may need

41

myIR secure online services

41

0800 self-service numbers

42

Need to talk to us?

42

Customer service quality monitoring

42

Tax Information Bulletin (TIB)

43

Publications

43

Privacy

44

If you have a complaint about our service

44

www.ird.govt.nz

Part 1 General
Rental income which income is taxable?
Generally, any income that you receive from renting out property will be liable for
income tax, so you must include it in your tax return. This income could be from
renting out land or buildings, or it could be income you earn by having private
boarders or flatmates living with you.
Note
The income and expenses rules in Part 1 apply to all rental properties. But if you
rent your holiday home to the public for short-term stays, you may need to make
adjustments in your tax return.
Youll find more information about private boarders and flatmates in Part 3 and
holiday homes in Part 4.

Rent in advance
Any rent paid to you in advance, is taxable in the year in which you receive it. For
example, if your tenant paid rent on 30 March 2013 for the next two weeks, you
must return this income in the income year 1April 2012 to 31March 2013 (if you
have a standard 31 March balance date).

Tenancy bond
Amounts received for tenancy bond and passed on to the Tenancy Bond Centre are
not income.
Amounts received from the Tenancy Bond Centre for payment of damages, rent
arrears etc, should be included as income.

Expenses you can deduct from your rental income

When you own a rental property, youll have a number of expenses in maintaining it
and renting it out. The following expenses can be deducted from your rental income
for tax purposes.

Rates and insurance

You can claim the rates and insurance on your rental property.

rental income

Interest
If you borrowed money to finance your rental property, you can claim the interest
charged on this money. However, you cant claim all the interest as an expense if you
borrowed the money for another purpose as well as buying the rental property. For
example, if the loan is to finance the rental property and the house you live in, you
can only claim the interest which relates directly to the rental property.

Agents fees and commission

If you use an agent to collect the rent and/or maintain the property, you can deduct
the cost of the agents fees. Commission paid to an agent to find tenants for the
property is also deductible.

Repairs and maintenance

The cost of any repairs and maintenance that you do (or pay someone else to do) on
the rental property is normally deductible as an expense.
Examples of repairs and maintenance are:
replacing a broken shower head
plastering and painting a crack in the wall
replacing a blown element in a hot water cylinder
redecorating the property to return it to the state it was in when you bought it to
use as a rental property.
If you carry out repairs yourself, you cant claim for your time making repairs as an
expense, only for the materials you purchase.
There are some circumstances when the cost of repairs cant be deducted as an
expense because theyre considered a capital improvement.
If you buy a rundown property and spend large sums of money on significant
improvements or alterations before renting it out, you cant claim the costs as an
expense.
If you carry out work which significantly improves the property, you cant claim
the costs as an expense, for example, if you take down a badly deteriorated wall
and put a conservatory in its place. This is a capital expense and the cost of the
work is depreciated. From the 20112012 income year, depreciation on buildings
reduces to 0% where buildings have an estimated useful life of 50 years or more.
This applies regardless of when the building was acquired.
In some situations it can be difficult to work out whether work done on the property
is repairs and maintenance or capital improvements. If youre unsure, call us on
0800 377 774.

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Motor vehicle expenses

If you use your own vehicle in the course of renting out your property (for example,
travelling to inspect a property or to do some repairs), you may be able to claim some
vehicle running costs as an expense against your income. There are two options for
claiming motor vehicle expenses:
1. You can use the Inland Revenue mileage rates. These rates are a calculated
average of what it costs to run a motor vehicle. They are available at
www.ird.govt.nz (search keywords: mileage rates) or by calling us on
0800377774.

You need to record the date, distance travelled and reason for each trip related
to your rental activity. Youll need to keep a vehicle logbook to record this
information.

2. You can claim a percentage of the total running costs (for example, petrol, oil,
repairs, registration, insurance) and depreciation. Youll need to keep records
of the running costs. At the end of the year, add them all up and work out what
percentage of the running costs and depreciation is related to your rental activity.
To do this youll need to keep an annual logbook that records:

total mileage for the year

Or, you can keep a logbook for a test period of at least three months every three
years that shows:

the odometer reading at the start of the test period

the odometer reading at the end of the test period.

total distance travelled as part of your rental activity, with a breakdown

of the date, distance and reason for each trip.

total distance travelled as part of your rental activity, with a breakdown

of the date, distance and reason for each trip

The test period must fairly represent your normal vehicle running conditions. Also, if
at some time you believe that the proportion of rental-related travel has changed by
more than 20%, you must re-run your test period or keep an annual logbook.

rental income

Example
Nicole uses her own car for her rental activity. She has decided to keep a logbook for
a three-month test period.
Vehicle logbook (3-month period)
1 February 2014 to 30 April 2014
Date

Journey
From

To

1.2.14

Home

5.2.14

Odometer reading
(at start of period) 25,236
Odometer reading

Start

Finish

Ngaio

25,236

25,275

39

Property inspection

NG

Home

Petone

25,430

25,477

47

Pick up new shower head

NG

6.2.14

Home

Ngaio

25,503

25,542

39

Install shower head

NG

15.3.14

Home

Ngaio

27,342

27,381

39

Show prospective tenant

NG

20.3.14

Home

Ngaio

27,645

27,684

39

Property inspection

NG

18.4.14

Home

Ngaio

28,837

28,876

39

Property inspection

NG

242

Reading at end of period

Rental activity distance

Dist
(km)

Total distance travelled

Reason for trip

(29,241 25,236)

Drivers
signature

29,241
4,005

Total distance travelled in three months: 4,005 km

Distance travelled for rental activity: 242 km
242
4,005

= 6.04%

Nicole can claim 6.04% of her running costs and depreciation on the vehicle as an
expense against her rental income.
As with your other records, youre required to keep your vehicle records for seven
years, even if you stop renting out your property.

Fees
You can deduct as an expense any fees that you incur in:
arranging a mortgage to finance the rental property
drawing up a tenancy agreement
any bank administration fee for the mortgage
the cost of a valuation required to obtain a mortgage. (A valuation acquired for
insurance purposes isnt deductible.)

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Legal fees in buying or selling a rental property are deductible as long as your total
legal expenses for an income year are equal to or less than $10,000.

Mortgage repayment insurance

You can claim a deduction for the cost of any mortgage repayment insurance you
have on a mortgage that meets the conditions set out in the section on interest on
page 5.

Accounting fees
If you use an accountant to prepare your accounts you can deduct the cost of the fees.
Any fees paid when setting up the rental property, such as investigating the viability
of the rental, are not deductible.

Depreciation
Depreciation is an allowance to cover the cost of wear and tear and general ageing of
assets used to derive income.
You can:
claim a deduction for depreciation on any furniture or fittings that belong to you,
or
elect not to claim depreciationsee page 24.
Note
When you sell or dispose of an asset (except a building) for an amount that is
different from its adjusted tax value,* youre required to account for the
differenceeither a loss or a gainin your income tax return.
For more information about depreciation see Part 2 of this guide.

* Adjusted tax value is generally the cost price, less depreciation deducted each year.

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rental income

Expenses that you cant deduct for tax purposes

Capital or private expenses cant be deducted from your rental income. Capital
expenses are costs of buying or increasing the value of a capital asset. Private
expenses are purchases made for your own benefit and not connected with those
producing taxable income. The following are non-deductible expenses:
the purchase price of a rental property
the capital part of any mortgage repayment(s)
interest on money you borrow for some purpose other than financing the rental
property, even if you use the rental property to secure the loan
the cost of repairing or replacing any damaged part of the property, if the
repairs or replacement make improvements to the property which increase its
value
real estate agents fees incurred as part of buying or selling the property
the cost of making any additions or improvements to the property.
A deduction is available for legal expenses incurred in acquiring a capital asset that is
used to derive taxable income, provided your total legal expenses for an income year
are equal to or less than $10,000.

If the property isnt rented out for the full year

You can claim a deduction for any expenses that you incur while your rental property
is either rented out or is available to be rented out. But if the property isnt occupied
by tenants or available for rent for part of the year, you cant claim the full years
ongoing costs, such as rates, insurance and interest.
For example, you own a property which you lived in for the first three months of
the year, then you rent it out for the rest of the year. When you work out your rental
income for the year, you can only deduct the ongoing costs for the nine months that
the property was rented out, that is, 9/12ths of the expenses.
If a property isnt occupied or available for letting for a short time, because of
redecorating or other maintenance, the ongoing costs will still be deductible for that
period. The redecorating or maintenance costs will also be deductible, as long as the
work done doesnt amount to making capital improvements.

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11

If the property is rented out at less than market value

Sometimes a person who owns a rental property will rent it out for less than its true
rental value. This most commonly happens when a relative or friend of the property
owner rents the property at mates rates.
If the owner makes a profit from the property, the profit is taxable as part of the
owners income. However, if the owner makes a loss in this situation (because the
expenses of the property are more than the reduced rental income), the owner wont
generally be able to offset the loss against their other income for tax purposes.

Calculating the net rent

Once youve worked out what your income and expenses are, transfer that
information on to our Rental income (IR 3R) form, so you can calculate the net
rent. Transfer the net rent figure (Box C) into your income tax return and attach the
IR3R. See the example of a completed IR 3R on the following page.

Record keeping
You must keep records to be able to calculate the income and expenses of your rental
property and for us to confirm your accounts. These include:
a record of all receipts and payments
bank statements, cheque butts and deposit books
invoices and receipts
working papers for all calculations, including your vehicle logbook
a list of assets and receipts with cost price and purchase date
a copy of the rental agreement and rent book
a copy of any loan mortgage agreement.
Its a good idea to use a separate bank account for your rental activity.
Note
You must keep accurate records of the purchases and sales of your rental assets
so we can check your depreciation deductions if we need to.
Keep all your records for seven years, even if you stop renting out the property. You
dont need to send your records or working papers with your tax return, but you
must keep them in case we want to see them.

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rental income

Example Rental income (IR 3R)

IR 3R

Rental income

January 2011

Read our booklet Rental income (IR 264) to help you fill in this form.

2 0 1 4

Year ended 31 March

Your name

IRD number
(8 digit numbers start in the second box.

Address of property
rented
Period the property was
available for renting

months

Incomeread Note 2 over the page.

Total rents
Other income (specify)

Interest from rental bank account

Gain or loss on disposal (enter any loss in brackets)

Total income
Expensesread Note 3 over the page.

1
2
3
A

$
$
$
$

12,480 00
140 00
12,620 00

$
$
$
$

Rates
Insurance
Interest
Agents collection fees
Repairs and maintenanceread Note 4 over the page.

$
$
$

$
$
$

$
$

4,000 00 $

Other (specify)

Depreciationprint the details below.

Buildingsread Note 5 over the page.
Assetsread Note 6 over the page.

4,867 00

Total expenses
Net rents (total rents less expenses)subtract Box B from Box A and print in Box C.
Copy this amount to your tax return.

8,867 00
3,753 00

Depreciation of buildingsread Note 5 over the page.

materials
Date purchased
0 1 0 4 2 0 1 3 Construction
and building description
Day

Month

Year

Cost of buildings (excluding cost of land) Rate

Straight line method (SL)

Diminishing value method (DV)

Opening adjusted tax value

Asset

Chattles (Pooled)

Date purchased

Cost

0 1 0 4 2 0 1 3 $

$
$
$
$

Rate

$
Depreciation of assetsread Note 6 over the page.

Depreciation claimed

Depreciation claimed

%
Opening adjusted
tax value

10,000 $
$
$
$
$

Take a copy for your records and staple this page to page 3 of your return.

00

$
$

Method
SL/DV Depreciation claimed

Rate

40

Closing adjusted tax value

$
%
%
%
%
%

DV $
$
$
$
$
Total $

Closing adjusted
tax value

4,000 00 $
$
$
$
$

4,000 00

6,000

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13

Note
From the 20112012 income year, depreciation on buildings is 0% where
buildings have an estimated useful life of 50 years or more. This applies
regardless of when the building was acquired.

Paying income tax

As an individual property owner, or as a partner in a partnership, you need to send
us an IR 3 (or IR3NR if youre a non-resident) income tax return each year. In this
return you need to include enough information to show how you worked out the
amount of rental income after deducting expenses. To help you with this calculation,
you can use our Rental income (IR 3R) formsee the example on the previous page.
If your net rent is a profit, you add this to any other income you have earned. If your
net rent is a loss you deduct this from any other income you haveearned.
You can then work out the tax on your total taxable income. If you have any tax
credits (such as PAYE or RWT on interest or dividends) these are deducted from the
tax on your total taxable income.
After deducting any tax credits youll have a balance to pay or to be refunded.
Most people will have a tax year that ends at 31 March each year. If you have any tax
to pay (known as residual income tax) for the year, its payable either by 7February of
the following year or 7 April if you have a tax agent with an extension of time.
If you dont already send us a tax return each year, please call us on 0800377774
when you start renting out your property so we can send you a tax return at the end
of the year.

Provisional tax
If you have income tax of more than $2,500 to pay at the end of any tax year youll
most likely have to pay provisional tax for the following year. Provisional tax isnt a
separate tax, but a way of paying your income tax as your income is received through
the year. You usually pay three instalments of provisional tax, based on what you
expect your tax at the end of the year to be. If your balance date is 31March then
your instalment dates are 28 August, 15 January and 7 May each year. For more
information read our guide Provisional tax (IR 289).
Note
If youre registered for GST and required to pay provisional tax, please read our
guide, Provisional tax (IR 289).

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rental income

If the property is owned by more than one person

If your rental property is owned by a partnership of two or more people, the
partnership will need to get an IRD number by completing an IRD number
application non-individual (IR 596) form. The partnership only needs to keep one
set of accounts to record its income and expenses and file an IR 7 income tax return
each year. This return shows the rental income calculated in your Rental income
schedule (IR 3R) and the amount of each partners share.
Where a couple (such as married, civil union or de facto) own a rental property, a
partnership IRD number or IR 7 return isnt needed. The owners include a copy of
the accounts in each of their tax returns.
Note
Each partners individual tax return must include their share of the rental profit
or loss.

What happens if the rental property is sold or you move into

the property?
If you sell or move into your rental property, youll need to make some adjustments
in your tax return.
Please read the depreciation section on page 16 and then refer to pages 2630. As
the rules applying to building sales can be quite complex, you may want to consult
your tax advisor.

GST (goods and services tax)

You cant charge GST on residential rent, as renting out residential property is
exempt from GST. Consequently, you cant claim GST on expenses you incur for a
residential property. However, when you claim income tax deductions you use the
GST-inclusive cost of the expense.
If youre a property developer and you buy residential properties, you may have to
pay GSTcall 0800 377 776 for more information.

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15

Working for Families Tax Credits

Treatment of rental losses for the calculation of Working for Families Tax Credits
depends on the tax year in which the loss was incurred.
From 1 April 2011 onwards (2012 tax year onwards) you cant deduct the rental loss
from your family income for Working for Families Tax Credits purposes.
For losses incurred prior to 1 April 2011 it will depend on what type of rental
activity you have:
Investment rental propertythe rental loss can be deducted from your family
income for Working for Families Tax Credits purposes.
Rental properties as a businessthe rental loss cant be deducted from your
family income for Working for Families Tax Credits purposes. If youre unsure if
you are in the business of letting properties please call us on 0800 337 774.
Any rental income you earn must be shown in the other income box on the
Working for Families Tax Credits application form (FS 1).

Depreciation on buildings
If you sell a rental property that you owned before 2003 and have depreciation
recovered for income tax purposes, you can reduce your income for Working for
Families Tax Credits by the amount of any depreciation recovered.

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rental income

Part 2 Depreciation
Assets, such as the stove and carpets, that are part of the property or used in your
rental activity, will eventually reduce in value through wear and tear or by becoming
out of date. This reduction in the value of your assets is known as depreciation.
Each year you calculate the depreciation amount and deduct it as an expense.
This is a summary of the depreciation rules relating to rental properties. For more
information about depreciation go to www.ird.govt.nz or download our Depreciation
a guide for businesses (IR 260).
We set depreciation rates for various assets (excluding land as its not depreciated)
for tax purposes. The rates are based on each assets cost, estimated useful life and
estimated residual value. See pages 2023 for a list of assets commonly used in rental
activity and their depreciation rates.
You have to keep a schedule of all the assets youre depreciating. This should show
the depreciation claimed in previous years and the adjusted tax value of each asset.
The adjusted tax value is generally the cost price, less depreciation deducted each year.
You can choose, by notifying us, not to claim depreciationsee page 24.
Notes
For an inherited property, the cost price for depreciation is its market value at
the time the property is transferred to the new owner. The exception is for a
spouse, civil union partner, or de facto partner where the transfer is at cost or
adjusted tax value.
If youve claimed depreciation on the sale of a building prior to the 20112012
income year, youre required to account for the gain in your income tax return
see pages 2629.
If you rent a holiday home to the public for short-term stays, you may need to
make adjustments in your tax return. See Part 4 for more information.

Depreciation methods
You can account for depreciation on your assets individually or as part of a group or
pool of assetssee page 24.
If you choose to calculate depreciation on individual assets, you can use either the
diminishing value method or the straight line method.
If you pool your assets you can only use the diminishing value method.

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17

Diminishing value method

Using this method, the amount of depreciation is worked out on the adjusted tax
value of the asset. This value is the original cost price (including GST) less any
depreciation already claimed in previous years.
Example 1
Using diminishing value method
Dishwasherpurchased after 20 May 2010
Asset:
Cost: $1,200
Depreciation rate: 30%
Value at

Adjusted
tax value
start of the year

Depreciation
rate

Depreciation
claimed

Adjusted
tax value
end of year

Year 1

$1,200.00

30%

$360.00

$840.00

Year 2

$840.00

30%

$252.00

$588.00

Year 3

$588.00

30%

$176.40

$411.60

Year 4

$411.60

30%

$123.48

$288.12

Year 5

$288.12

30%

$86.44

$201.68

Note
This table excludes the 20% loading which ceased from 20 May 2010see
page19.

Straight line method

Each year you claim a set percentage of the assets original cost. This percentage is
set so that the depreciation you claim over an assets expected useful life works out to
its original cost at the time you acquired it.

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rental income

Example 2
Using the straight line method to depreciate the dishwasher in Example 1.
Original cost

Depreciation
rate

Depreciation
claimed

Adjusted
tax value

Year 1

$1,200

21%

$252.00

$948.00

Year 2

$1,200

21%

$252.00

$696.00

Year 3

$1,200

21%

$252.00

$444.00

Year 4

$1,200

21%

$252.00

$192.00

Year 5

$1,200

21%

$192.00

$0.00

You can claim $252.00 for the first four years. However, in the fifth year the final
claim is $192.00. This is because the dishwashers adjusted tax value is less than the
original calculated depreciation of $252.00. The amount of depreciation claimed
cant exceed the adjusted tax value.
Note
You dont have to use the same method for all your assets, but you cant switch
methods for an asset part-way through any income year.
You may change the method you choose for any asset from year to year. If you do
change methods, the assets opening value at the start of one year must be its adjusted
tax value at the end of the previous year, not its original cost.
You can use our depreciation calculator to help you calculate your depreciation
deductions each year. You can find it on www.ird.govt.nz under Work it out.

Assets not used for the full year

If an asset isnt part of your rental activities for the whole year, youre required
to reduce the amount of depreciation you claim on it, according to the number of
months that you use it for rental purposes.

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19

Depreciation on buildings
From the 20112012 income year depreciation on buildings is 0% where buildings
have an estimated useful life of 50 years or more. This applies regardless of when the
building was acquired. If youre completing a tax return for an earlier income year,
our Depreciation rate finder can help you find the correct rate of depreciation for
your building. Go to www.ird.govt.nz, Work it out.

Depreciation on contents
The following tables show the rates for some commonly used assets. These can be
depreciated at the rate with the 20% loading as shown in the table. Secondhand
assets are depreciated at the general rates.
If an asset was acquired before the end of your 1995 income year different
rates may apply. If this is the case, or an asset being used isnt listed, please see
www.ird.govt.nz for our depreciation rate finder.
Any asset purchased from 21 May 2010 onwards isnt entitled to the 20%
depreciation loading. If you entered into a binding contract to purchase an asset
prior to or on 20 May 2010, then you can still depreciate this asset with the loading.
Any asset being depreciated at a rate with loading before 21 May 2010 can continue
to be depreciated at that rate for that assets lifetime. However, if there is a capital
improvement to an asset with the 20% loading, this improvement will need to be
depreciated separately from the original asset, and will be depreciated without the
loading allowance.

20

rental income

Table 1 Assets acquired on or after 1 April 1995 and up to 31 March 2005

Asset

Diminishing value %

Straight line %

General
rate

Rate plus
20%

General
rate

Rate plus
20%

Appliances (small)

40

48

30

36

Bedding, linen

50

60

40

48

Blinds, drapes and curtains

22

26.4

15.5

18.6

Carpets

33

39.6

24

28.8

Crockery, cutlery, glassware

50

60

40

48

Dishwashers

26

31.2

18

21.6

Furniture (loose)

18

21.6

12.5

15

Lawnmowers

40

48

30

36

Light fittings

18

21.6

12.5

15

Microwave oven

26

31.2

18

21.6

Ovens and stoves

22

26.4

15.5

18.6

Paintings, drawings

9.5

11.4

6.5

7.8

Refrigerators and freezers

22

26.4

15.5

18.6

Televisions, videos, stereos

33

39.6

24

28.8

Utensils, pots, pans

50

60

40

48

Washing machines, dryers

26

31.2

18

21.6

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21

Table 2 Assets acquired on or after 1 April 2005 and up to 31 March 2011

Asset

Diminishing value %

Straight line %

General
rate

Rate plus
20%

General
rate

Rate plus
20%

Appliances (small)

50

60

40

48

Bedding, linen

67

80.4

67

80.4

Blinds, drapes and curtains

25

30

17.5

21

Carpets

40

48

30

36

Crockery, cutlery, glassware

67

80.4

67

80.4

Dishwashers

30

36

21

25.2

Furniture (loose)

20

24

13.5

16.2

Lawnmowers

50

60

40

48

Light fittings

20

24

13.5

16.2

Microwave oven

30

36

21

25.2

Ovens and stoves

25

30

17.5

21

Paintings, drawings

10

12

8.4

Refrigerators and freezers

25

30

17.5

21

Televisions, videos, stereos

40

48

30

36

Utensils, pots, pans

67

80.4

67

80.4

Washing machines, dryers

30

36

21

25.2

Note
The 20% loading has been removed for assets purchased after 20 May 2010.
The general rate of depreciation will apply.
Assets purchased, or with binding contracts for purchase, entered into on or
before 20 May 2010 can continue to use the general rate with loading.

Fully or partly furnished properties

If a property is rented out as fully or partly furnished you can either depreciate
the contents individually or, if there are many items included in the contents (for
example, loose furniture, paintings), you may choose to pool theassets.

22

rental income

Table 3 Assets acquired on or after 1 April 2011

Asset class

Estimated useful Diminishing Straight

life (years)
value rate % line rate %

Chattels (default class)

40

30

Air conditioners and heat pumps

(through wall or window type)

10

20

13.5

Air ventilation systems (in roof cavity)

10

20

13.5

6.66

30

21

Appliances (small)

50

40

Awnings

10

20

13.5

Bedding

67

67

Blinds

25

17.5

Carpets

25

17.5

Clotheslines

25

17.5

Crockery

67

67

Curtains

25

17.5

Cutlery

67

67

Alarms (burglar/smoke, wired or

wireless)

Dehumidifiers (portable)

50

40

6.66

30

21

25

17.5

6.66

30

21

Freezers (domestic type)

25

17.5

Furniture (loose)

10

20

13.5

Glassware

67

67

Heaters (electric)

67

67

Heaters (gas, portable and not flued)

40

30

Lawn mowers

50

40

Light shades/fashion items affixed to

a standard light fitting*

10

20

13.5

Linen

67

67

Dishwashers
Drapes
Dryers (clothes, domestic type)

* Light fittings are connected to the electrical wiring and part of a residential rental building and
without the function of lighting would not be considered complete.

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23

Table 3 Assets acquired on or after 1 April 2011 (continued)

Asset class

Estimated useful Diminishing

Straight
life (years)
value rate % line rate %

Mailboxes

15

13

8.5

Microwave ovens

50

40

Ovens

25

17.5

Refrigerators (domestic type)

25

17.5

12.5

16

10.5

Stereos

40

30

Stoves

25

17.5

Televisions

40

30

Utensils (including pots and pans)

67

67

Satellite receiving dishes

Vacuum cleaners (domestic type)

67

67

6.66

30

21

Waste disposal units (domestic type)

25

17.5

Water heaters (heat pump type)

10

20

13.5

Water heaters (over-sink type)

10

20

13.5

15.5

13

8.5

10

20

13.5

Washing machines (domestic type)

Water heaters (other eg, electric or

gas hot water cylinders)
Water heaters (solar type)

24

rental income

Pooling assets
If you have a number of low-value assets, you may use a pool system to depreciate
them collectively as if they were a single asset. This means you dont have to work
out the depreciation separately on each one. You can pool assets that individually
cost up to $2,000, or have been depreciated and now have an adjusted tax value
of $2,000 or less. You can apply to us to pool assets when their values are more
than $2,000. You can also have more than one pool. Once an asset is included in a
pool you cant isolate it from the pool later, except where the asset must be isolated
because you now use it privately.
Each pool is depreciated using the diminishing value method, at the lowest
depreciation rate applying to any asset in the pool. For example, a pool of chattels
(purchased before 1 April 2005) consisting of carpets (39.6% depreciation rate), light
fittings (21.6%), drapes (26.4%), stove (26.4%) and dishwasher (31.2%) is created.
The depreciation rate to use is 21.6% being the lowest rate that applies to an asset
(light fittings) in the pool. If the carpets werent included in the pool, the rate to
use for the pool would still be 21.6%, but the carpets could then be depreciated at
39.6%.
If you sell an asset in a pool for more than its cost, this capital gain is required to be
included as taxable income.

Electing not to depreciate an asset

You may decide you dont want to claim a depreciation deduction, for example when
renting out your home while youre overseas.
Note
In this section, the term asset doesnt include a building. From the 2011
2012 income year depreciation on buildings is 0%.
If you decide not to claim depreciation on an asset, and you dont want to pay tax
on depreciation recovered when depreciation wasnt claimed, you should elect not
to treat the asset as depreciable. This is done on an asset-by-asset basis by telling us
which asset(s) youre choosing not to depreciate. Tell us which asset youre making
an election for in your tax return for the income year when:
you purchase your asset
you change the use of your asset from non-business to business.
Once you have notified us of your election not to depreciate an asset you cant claim
depreciation on this asset in future years.

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25

If you choose not to depreciate an asset and have notified us of your choice, then it will
no longer be a depreciable asset and the depreciation recovery or loss on sale provisions
wont apply. However, if you dont make an election not to depreciate an asset, even if
you havent claimed depreciation, youll be considered to have claimed it. The amount
considered to be a claim will be included in the depreciation recovery calculation.
Note
You may backdate an election not to depreciate an asset you never claimed
depreciation on. The election is made by notifying us in your return in any income
year after acquiring the asset.
Example 1
Geoff rented out his house while he was overseas for a year, from June 2013.
Q D
 oes he have to claim depreciation on the chattels left in the house for the
period the house is rented out?
A N
 o, Geoff can elect not to depreciate the depreciable assets in the house for
the period the house is rented.

N
otification of this must be included in his tax return for the 2014 year. If no
election is made, its assumed that depreciation has been claimed.

Working out the value of chattels

When you buy a property, you need to work out the value of your chattels so you can
make a claim for depreciation.
If you have a registered valuation, use the total value of all the chattels and apportion
this amongst them on a market value basis.
If you dont have a registered valuation, use the market value of each chattel as its
opening tax value on which to claim depreciation. You can find out these market
values from secondhand dealers or from classified advertisements for similar items of
the same age and condition.
Note
You can find examples of depreciable items, eg, fixtures, fittings and chattels, in
our interpretation statement IS 10/01: Residential rental properties depreciation
of items of depreciable property.

26

rental income

Transferring personal assets to your rental activity

Sometimes you may transfer a personal asset into a rental asset. For example, you
might buy a new stove for your own house and move your old stove into your rental
property.
If one of your personal assets becomes part of your rental activity, use its market
value at the time of the change as the opening book value for depreciation. Note that
this rule doesnt apply to buildingssee the section below for the rules on buildings.

Renting out your own home

If you start to rent out the home in which you were living, to calculate depreciation you
need to use the market value of your chattels at the time you started renting the property.
You also need to make some adjustments if you later move back into the
propertysee page29.

Selling and disposing of assets

If you sell or dispose of a rental asset (except a buildingsee page 28) for an
amount that is different from its adjusted tax value, youre required to account for
the differenceeither a loss or a gain. Remember that the adjusted tax value is the
remaining value of your asset once all depreciation calculated has been deducted
from the value of the asset.
If you sell an asset for more than its adjusted tax value, youll have to include the
difference between the sale price and the adjusted tax value in your taxable income.
If the asset is sold for more than its original cost, only include the difference between
the original cost and the adjusted tax value in your taxable income.
Note
Costs incurred in selling an asset, such as commission and advertising, can be
deducted from the sale price before you work out the loss or gain on sale.
Example 1 All depreciation deductions have been claimed
Stove purchased for
Less depreciation allowed as a deduction

$ 1,400
$ 1,260

Adjusted tax value

Less sale price of stove

$
$

140
250

Depreciation recovered

110

The $110 is depreciation recovered which the owner is required to include as taxable
income in the year in which they sold the stove.

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27

Example 2 Not all depreciation deductions have been claimed

When selling an asset and all the depreciation hasnt been claimed, the depreciation
has to be calculated as if all depreciation had been claimed, to find the adjusted tax
value when accounting for the difference.
Depreciation claimed:
Income year

Depreciation claimed

Book value
$ 1,400.00

2009

$252.00

$ 1,148.00

2010

nil

2011

$252.00

$ 1,148.00

2012

$252.00

644.00

2013

nil

644.00

896.00

For 2010 and 2013 the depreciation that hasnt been claimed is considered to have
been claimed. The total depreciation allowed as a deduction therefore is $1,260
($252 5 years).
Stove purchased for
Less depreciation allowed as a deduction

$ 1,400
$ 1,260

Adjusted tax value

Less sale price of stove

$ 140
$ 250

Depreciation recovered

$ 110

The $110 is depreciation recovered which the owner is required to include as taxable
income in the year in which they sold the stove.

Gain
If you sell an asset for more than its adjusted tax value, youre required to include in
your taxable income the lesser of:
the total depreciation that could have been deducted, or
the amount by which the sale price received exceeds the adjusted tax value, or
the amount by which the original cost exceeds the adjusted tax value.

Loss
If you sell an asset for less than its adjusted tax value, you can claim a deduction for
the difference between the sale price and the adjusted tax value.

28

rental income

Note
If you sell an asset for a price that is substantially different from its true market
value at the time, for tax purposes we can treat the sale as though you had sold
the asset for its true market value. This is so people cant avoid paying tax by
selling assets to their associates for artificially low prices.
If you keep an asset, but stop using it for rental purposes, youll have to make an
adjustment as if you had sold it for its market value at the start of the next tax year.
For example, if you took an asset from your rental property for your own personal
use or you moved into the property.
You make the adjustment in your income tax return for the year after the asset
changed use or the year after you ceased renting the property.

Sale of a building
This section applies to you if you sell a building which youve previously claimed
depreciation on. You can no longer claim depreciation on buildings, but you could
before the 20112012 income year.
When a building is sold for more than its adjusted tax value, the depreciation
recovered is taxable income. The amount of depreciation recovered is the lesserof:
the original cost price of the building, minus the adjusted tax value, or
the sale price, minus the adjusted tax value.
This ensures that any capital profit made on the sale of a building isnt included as
taxable income.
Note
Losses made on the sale or disposal of buildings are not deductible, unless the
building has been rendered useless for the purposes of deriving incomesee
page 31.
Example
Original purchase price (excluding land value)
Less total depreciation claimed (before 201112
income year)

$ 140,000

Adjusted tax value

Less sale price

$ 127,400
$ 160,000

Gain on sale
Depreciation recovered

$ 32,600
$ 12,600

$ 12,600

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29

The depreciation claimed ($12,600) is less than the gain on sale ($32,600) and is
included as income.
The rules applying to building sales can be quite complex, so you may need to consult
your tax advisor or call us on 0800 377 774.

Disposal costs
To determine a loss or gain on the disposal of assets a deduction is allowed for the
cost to dismantle, demolish and remove the asset.
Example
Machinery is damaged by a flood and a cost is incurred to remove the machinery
from the business premises.
Original purchase price
Less total depreciation claimed
Adjusted tax value
Proceeds from sale as scrap metal
Less cost of removal from premises
Net disposal proceeds
Loss on disposal

$ 500
$ 800

$ 1,200
$ 1,000
$ 200

$ 300
$ 500

Moving back into your own home

If you stop renting your own home and move back into it (or move into a property
you have been renting), you should treat this as if you had sold the property. The
value of the property is the market value as at the beginning of the next income year.
If the market value is different from the adjusted tax value of the assets, you show this
difference in your income tax return the year after you moved back into the property.
Generally, depreciation claimed on a house would be recoverable because the market
value of the house would usually be higher than the adjusted tax value. On the other
hand, chattels would, in most circumstances, depreciate faster than a house and the
market value of the chattels is likely to be close to the adjusted tax value, reducing
any likely difference.
When you rent out your home with the intention of moving back in the future you
may want to consider the effect of depreciating each asset. Electing not to depreciate
the asset could reduce any effect of depreciation required to berecovered.

30

rental income

Insurance proceeds
Assets lost or destroyed
If you receive an insurance payout for an asset which is lost or destroyed, its treated
as though you had sold the asset for the amount of the insurancepayout:
If the insurance payout is more than the assets adjusted tax value but less than its
original cost, you must include the difference between the insurance payment and
the adjusted tax value as taxable income.
If the insurance payout is more than the assets adjusted tax value and also more
than the assets original cost, you must include the difference between the cost and
the adjusted tax value as taxable income. The difference between the insurance
payout and the assets cost is a capital gain and not taxable.
If the insurance payout is less than the assets adjusted tax value, you can claim
the difference as if it was a loss on sale. Remember, if the asset was a building,
any loss on sale isnt deductible.

Damaged assets
If you receive an insurance payout to repair a damaged asset, you dont include
it as income and you cant claim the cost of the repairs which are covered by the
insurance. However, please note the following:
If the insurance payment is more than the cost of the repairs, youre required to
deduct the excess from the assets adjusted tax value. If this makes the adjusted
tax value a negative amount, youre required to include this amount in your gross
rental income.
If the insurance payout is less than the cost of the repairs, you can deduct the
extra cost of the repairs from your taxable income. Remember to keep all
invoices relating to the repairs.

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31

Loss on disposal of buildings

When an unexpected event causes damage to the building or to the neighbourhood
of the building, rendering the building useless and unable to be used to derive income
then a deduction for a loss on the disposal of a building is allowed. This is providing
the damage has not been caused by the owner. The unexpected event could be a
natural disaster such as an earthquake, flood or fire.
Damage of the neighbourhood of the building can be where:
two buildings next door are badly damaged by fire, and your building has to be
demolished to demolish the fire damaged buildings
the building is undamaged but an earthquake has made the ground unstable so
that it must be demolished.
Any disposal costs (for example demolition costs) can reduce any disposal proceeds
before calculating the loss or gain on disposal.
Example
A building is damaged in an earthquake and must be demolished.
Original purchase price of building

Less total depreciation claimed (before 201112 income year)

Adjusted tax value

Insurance proceeds

$ 140,000
$ 40,000
$ 100,000

$ 120,000

Less demolition costs

$ 25,000

Net disposal proceeds

Loss on disposal

$ 95,000
$

5,000

The building is disposed of for less than its adjusted tax value resulting in a loss of
$5,000 which can be claimed as a deduction.

32

rental income

Part 3 - B
 oarders, flatmates and tenants
Boarders in private homes
If youre a boarding service provider, ie, you have private boarders (including your
own relatives) or homestay students living in your home, pages 34 to 43 explain your
options and determine whether youre required to declare income from this source.
You can elect whether your income will be based on the standard cost for boarding
services or actual cost basis. You arent required to advise us of the method you have
elected to use; however, if you dont complete a return of income by the due date for
filing, well assume that you elected to use the standard cost option.
Note
These rules dont apply to flatmatessee page 36.

Options available
You can elect to use the standard cost method (see below) or the actual cost
methodsee page 36.

Standard cost method

The standard cost method consists of two calculations:
the weekly standard cost per boarder
the annual capital standard cost.
1. Weekly standard cost
There are different weekly standard costs for:
one or two boarders
three or four boarders.
If you have five or more boarders, you cant use the weekly standard cost method.
Youre required to complete a tax return and include all payments received as
income. You may claim actual allowable expenditure, but are required to keep
sufficient records to support your claim.
If your income is less than the weekly standard cost allowed, you dont need to show
this income in your return, keep records of related expenditure, or pay tax on the
income you receive from boarders.
If your income is more than the weekly standard cost allowed, read the next section.

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33

The weekly standard costs change every year. You can find the latest rates at
www.ird.govt.nz (search keyword: boarders).
Note
These rates use an average cost for basics such as food, heating, telephone rental,
power and transport, and are adjusted annually for the previous year. Adjusted
rates are available on www.ird.govt.nz (search keyword: DET 05/03). Dont
forget the space when you type this keyword.
2. Annual capital standard cost
This calculation is only required when your income from boarders exceeds the weekly
standard cost. Its a formula that represents the cost of the use of a private home in
providing private boarding services, and includes financing and depreciation costs.
The formula is based on the:
actual cost to the boarding service provider of acquiring and making capital
improvements to their home or the cost of renting the home in which the
boarding services are provided
proportion of boarders who reside in the home in relation to the overall average
number of occupants
proportion of the actual period during which boarding services are provided in an
income year.
When doing this calculation you dont include as an occupant:
a child under 18 who accompanies a parent or guardian, and theres no separate
charge for the childs keep
a child over five whos in a shared custody arrangement and they reside with you
(as the provider) for less than six months
a dependent child whos absent from home while attending boarding school or
living elsewhere for more than half of the year.

Income youre required to declare

The amount of income youre required to declare depends on the number of boarders
you have at any one time in a year and whether the income from them exceeds the
weekly standard rate cost. To help you work out how much, if any, income youre
required to declare in your return, you can use the Standard cost home-based
boarding services calculator in the Work it out section at www.ird.govt.nz

34

rental income

How to calculate annual capital standard cost

The calculation varies depending on whether you own or rent the home in which you
provide the boarding service. When using this formula an adjustment is required if
you receive any accommodationsupplement.
Calculation when you own the home
[(a 4%) b] c d
where:
a

is the purchase price of the home plus the cost of all capital additions

4% represents the typical expenditure incurred in owning a domestic property,

including outgoings such as rates, insurance, mortgage interest cost, repairs and
maintenance
b

is the annual amount of accommodation supplement received (weekly amount

received multiplied by 52 weeks)

is the average percentage of boarders in relation to the overall average number

of occupants living in the home during the income year

is the number of full weeks during which private boarding services were
provided in an income year, divided by 52.

Note
Remember not to include children under five as occupants (when calculating the
annual capital standard cost) or as boarders (when calculating the standard cost)
where they accompany a parent or a guardian in a boarding arrangement.
Similarly, any child under five of the boarding service provider shouldnt be
counted.
Calculation when you rent the home
(a b) c d
where:
a is the annual rental paid (weekly rent paid 52)
b is the annual amount of accommodation supplement received (weekly amount
received 52)
c is the average percentage of boarders in relation to the overall average number of
occupants living in the home during the income year
d is the number of full weeks during which private boarding services were provided
in an income year, divided by 52.

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35

Income to be included in your return

To work out how much, if any, income to show in your return, you can use the
Standard cost home-based boarding services calculator in the Work it out section
at www.ird.govt.nz If you choose not to use the calculator, you need to add up the
amount you received from your boarders, then deduct both the weekly standard cost
and your annual capital cost. Any excess is to be declared as income; however, any
loss isnt deductible.

Who should declare the income?

Where there is more than one host providing boarding services, the person most
directly involved on a day-to-day basis should declare the income.

Losses
If you use the standard cost method youre not able to claim any loss incurred.
Losses can only be claimed where you use the actual cost method and file a full
return of income (showing all payments received) and claim actual expenses with
sufficient records available to support your loss claim.

Rental property owned by a family trust

Where a home is in a family trust occupied by the beneficiaries who provide boarding
services, they may only calculate the standard cost for the annual capital component
based on any rent paid. Any rent claimed will be proportional to the period of
boarding services provided and further limited to the proportion of boarders
compared to the average number of household occupants.
The rent claim will be calculated as follows:
number of boarders
Rent claimable = annual rent paid service period

1
52 weeks average household number

Actual cost method

If you use this method youre required to keep full records of your income and
expenses for the year. Youll also need to complete a tax return to declare any profit
or claim any loss.

More information
For full details on the tax treatment of boarders, please see our Tax Information
Bulletin Vol 17, No 10 (December 2005). This can be found at www.ird.govt.nz
under Newsletters and bulletins.

36

rental income

Flatmates and tenants

You may live in a property and also have other tenants in the same property. This
can happen if you have flatmates living with you, or if you live in one part of a multiflat building and rent out the rest. In either of these situations you must declare your
rental income.
You can use either of the following methods to work out which expenses you can
claim against your rental income.
1. Keep a record of the expenses that relate to the part of the property youre renting
out, and claim these expenses against your rental income.
2. Keep a record of your total expenses for the property, and apportion these
according to the area of the rented-out part. For example, if you rent out a flat
that takes up one-quarter of the area of your house, you could claim 25% of the
house expenses.

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37

Part 4 Holiday homes

From the beginning of the 201314 tax year special rules for mixed use assets,
including holiday homes, came into effect.
You have a mixed-use holiday home if, during the tax year, your property is used
both for private use and income-earning use, and its also unoccupied for 62days
or more. The rules dont apply if your property is a residential property used for
long-term rental.
If you own a mixed-use holiday home, you may need to pay tax on your income and
apportion some of your expense claims.
Note
If you buy or sell your property part-way through the tax year, youll need to
reduce the 62 days figure to reflect your period of ownership. For example, if you
buy your property on 1 October, your period of ownership from 1 October to
31March will be 182 days. The 62 days figure will be reduced as follows:
182 62 = 30.91 days
365

Private use
Private use of your property means use by:
you or your family, even if 100% market rent is paid.
non-associated people if you earn rent at less than 80% of market rates.

Income-earning use
Income-earning use of your property means use by a non-associated person from
which you earn rent at 80% or more of market rates.

Paying tax on your rent

You must pay income tax on rent earned from income-earning use. Any rent from
private use is exempt from income tax.

38

rental income

Deducting your expenses

Expenses from mixed-use holiday homes fall into three categories:
1. Fully deductible
You can claim 100% of any expense which relates solely to the income-earning use of
the holiday home.
Examples: Costs of advertising for tenants, costs of repairing damage caused by
tenants.
2. Not deductible
You cant claim any expenses relating to the private use of the holiday home.
Example: Costs of a boat and quad bike stored in a locked garage, and which are
unavailable to the non-associated people renting the holiday home.
3. Apportioned
If an expense relates to both income-earning use and private use, you need to
apportion it using this formula:
Apportionment formula:
Expense income-earning days
income-earning days + private-use days
Examples: Mortgage interest, rates, insurance, repairs for general wear and tear.
Note
If youre registered for GST, youll need to make adjustments in your GST return.
Read our GST guide (IR 375) for details.

Exemptions
If your income from income-earning use is less than $4,000 for the year, you can
choose to keep the holiday home outside the tax system. That means your rental
activity doesnt need to be included in your income tax return. You dont return any
of your income from the holiday home and you cant claim any of your expenses for
the holiday home.
You can also choose to keep your rental activity outside the tax system if you have an
amount of quarantined expenditure for the year.
These exemptions dont apply to holiday homes owned by companies.

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39

Quarantining expenditure (mixed-use asset)

If you make a loss from your mixed-use asset, sometimes you wont be able to claim
the loss straightaway. Instead, youll have to quarantine the excess expenditure
and carry it forward to a future tax year to offset against future profits from the
asset. This rule applies if your gross income from income-earning use of the asset is
less than 2% of the value of the asset.
The cost or value of the asset is the most recent of:
purchase price or market value if purchased from an associated person, or
most recent capital value or valuation completed by the relevant local authority.
Example 1
David has a city apartment with a rateable value of $300,000. He rents out the
apartment and also uses it privately. He receives a market rate rental of $4,000
from non-associates, and $6,000 from associates. Davids total allowable
expenditure, following the application of the apportionment rules is $15,000.
Since Davids income from non-associates is less than 2% of the apartments
rateable value, the excess expenditure of $11,000 is denied as a deduction.
The quarantined expenditure can be offset against profits in subsequent income
years.
Example 2
In the following income year, David derives $10,000 from renting his city
apartment at market rates to non-associates. Davids total allowable expenditure
following the application of the apportionment rules is $8,000. As calculated
above, he also has expenditure of $11,000 quarantined from the previous income
year.
David is able to deduct $2,000 of that quarantined expenditure to bring his profit
down to zero. The remaining $9,000 continues to be quarantined and may be
allowed as a deduction for a later income year.
There are a number of restrictions around the use of the quarantined deductions in
later years:
the profit must arise from the use of the same asset
the profit must arise when that asset is used as a mixed-use asset.

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There is one exception to the same asset rule if the asset for which the loss
arose is damaged, destroyed, or lost and is no longer held by the person, and the
replacement asset is identical or substantially the same as the original mixed-use
asset, the loss from the first asset can be offset against subsequent profits from the
second asset.
You can find more information about mixed-use holiday homes at www.ird.govt.nz
(search keywords: mixed-use).

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41

Part 5 Services you may need

myIR secure online services
Inland Revenues online services make it quicker and easier to manage your tax and
entitlements.
All your key information is in one place, making it easy to find balances and due
dates, and update your personal information.
Register for a myIR secure online services account today and:
request and confirm personal tax summaries
file an EMS or IR 3 tax return
register for GST and file your GST return
instantly update your bank accounts, phone numbers, addresses and email details
view payments to or from Inland Revenue (including child support)
apply for/manage your Working for Families Tax Credits
see if youre due a refund.
myIR is available 24 hours a day, seven days a week. Go to www.ird.govt.nz/myIR,
and click on Register to find out more.
If youre also registered for voice ID and forget your password, you can reset it at
any time. It only takes a few minutes to register. Call 0800 257 843 and follow the
instructions. Make sure you have your IRD number handy.

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0800 self-service numbers

This service is available seven days a week (any time, except between 5 am and 6 am)
for a range of self-service options. Remember to have your IRD number with you
when you call.
For access to individuals personal information, such as account balances, you'll
need to be enrolled for voice ID or have a personal identification number (PIN). You
can enrol for voice ID by calling 0800 257 843 and reset an existing PIN by calling
0800257777.
Order publications and taxpacks

0800 257 773

Request a summary of earnings

0800 257 778

Request a personal tax summary

0800 257 444

Confirm a personal tax summary

0800 257 771

All other services

0800 257 777

When you call our self-service numbers, well ask you to say why youre calling. Our
speech recognition system will then direct you to a self-service line where you can
get the information you want. If you need to talk to us, your call will go direct to an
advisor who has the specific information to help you.

Need to talk to us?

You can call us on these numbers:
General tax, tax credits and refunds

0800 227 774

Employer enquiries

0800 377 772

General business tax

0800 377 774

Overdue returns and payments

0800 377 771

Were here to take your call between 8 am and 8 pm Monday to Friday and Saturday
between 9 am and 1 pm (excluding child support calls). If you have an IRD number,
remember to have it with you when you call.
For more information go to www.ird.govt.nz/contact-us/

Customer service quality monitoring

As part of our commitment to providing you with a quality service, we may record
phone calls to and from our contact centres. Find out more about this policy or
how to access your recorded information at www.ird.govt.nz (search keywords: call
recording).

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43

Tax Information Bulletin (TIB)

The TIB is our monthly publication containing detailed technical information
about all tax changes. You can find it on www.ird.govt.nz under Newsletters and
bulletins and subscribe to receive an email when each issue is published on our
website.

Publications
These publications contain information that may be useful.
Buying and selling residential property (IR 313)
This guide will help you to understand whether you should be paying tax when you
sell a property and tells you about your responsibilities.
GST do you need to register? (IR 365)
This is an introduction to GST (goods and services tax). It helps you work out if you
have to register for GST.
GST guide (IR 375)
A detailed guide about GST (goods and services tax) for all individuals, businesses
and organisations that have to charge GST.
Provisional tax guide (IR 289)
Tells you what provisional tax is and how and when it must be paid.
Penalties and interest (IR 240)
A guide to help business people, and people with business interests meet their legal
obligations as taxpayers.

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Privacy
Meeting your tax obligations means giving us accurate information so we can assess
your liabilities or your entitlements under the Acts we administer. We may charge
penalties if you dont.
We may also exchange information about you with:
some government agencies
another country, if we have an information supply agreement with them
Statistics New Zealand (for statistical purposes only).
If you ask to see the personal information we hold about you, well show you and
correct any errors, unless we have a lawful reason not to. Call us on 0800 377 774
for more information. For full details of our privacy policy go to www.ird.govt.nz
(search keyword: privacy).

If you have a complaint about our service

Were committed to providing you with a quality service. If theres a problem, wed
like to know about it and have the chance to fix it. You can call the staff member
youve been dealing with or, if youre not satisfied, ask to speak with their team
leader/manager. If your complaint is still unresolved you can contact our Complaints
Management Service. For more information go to www.ird.govt.nz (search keyword:
complaints) or call us on 0800 274 138 between 8 am and 5 pm weekdays.
If you disagree with how weve assessed your tax, you may need to follow a formal
disputes process. For more information, read our factsheet, If you disagree with an
assessment (IR 778).