Carson Et Al 2007
Carson Et Al 2007
Carson Et Al 2007
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perspectives challenged the convention that leadership is solely an individual phenomenon, but
there has been little empirical work on shared
forms of leadership until recently.
We define shared leadership as an emergent team
property that results from the distribution of leadership influence across multiple team members. It
represents a condition of mutual influence embedded in the interactions among team members that
can significantly improve team and organizational
performance (Day et al., 2004). Shared leadership
contrasts with the conventional paradigm (referred
to as vertical leadership by Pearce and Sims
[2002]), which emphasizes the role of the manager
who is positioned hierarchically above and external to a team, has formal authority over the team,
and is responsible for the teams processes and
outcomes (e.g., Druskat & Wheeler, 2003; Hackman
& Walton, 1986; Kozlowski et al., 1996). Recent
empirical work has demonstrated links between
shared leadership and team performance (e.g.,
Avolio, Jung, & Sivasubramaniam, 1996; Ensley,
Hmieleski, & Pearce, 2006; Pearce & Sims, 2002;
Sivasubramaniam, Murry, Avolio, & Jung, 2002).
Although these studies have helped advance the
concept of shared leadership, several remaining research gaps motivated this study.
The first purpose of our study was to begin to
theoretically identify and test conditions that support shared leadership in work teams. To our
knowledge, no studies have directly explored the
conditions that give rise to shared leadership. Reflecting a perspective on leadership in teams as a
dynamic process involving interactions between
team members and external team leaders (cf. Kozlowski et al., 1996; Zaccaro & Klimoski, 2002), we
consider conditions both internal and external to a
team. Two proximal factors that are likely to influence the development of shared leadership are internal team environment, including a shared purpose, social support, and voice, and level of
external coaching support. Considering these antecedent conditions for shared leadership also adds
to the scant literature on interactions between external and internal team leadership, which is important since both forms of leadership operate concurrently and in conjunction with one another (e.g.,
Manz & Sims, 1987).
A second purpose was to provide an improved
conceptualization and operationalization of the
shared leadership construct that reflects its theoretical complexity. Scholars have called for more attention to theoretical models of team leadership
that are developed at the team level rather than as
mere extrapolations of existing dyadic leadership
approaches (Kozlowski & Bell, 2003). Prior work on
October
shared leadership has relied primarily on aggregating team members assessments of the degree to
which leadership responsibilities are shared or certain behaviors are exhibited within a team, a procedure that may fail to capture the relational nature
of the patterns of shared influence in teams. Table
1, below, provides details on this previous work.
Utilizing social network theory (e.g., Brass, 1995;
Mehra, Smith, Dixon, & Robertson, 2006), we advanced a more complete conceptualization of the
emergent and relational nature of shared leadership
and took a social network measurement approach
in order to better capture these overall patterns of
influence.
A third purpose of this study was to predict
performance outcomes. Existing research on shared
leadership has almost exclusively relied on team
members and/or external leaders ratings of performance, a practice that raises concerns about both
common method variance and the ability to obtain
an independent assessment of a teams performance. (Again, Table 1, below, provides details.)
We studied the performance outcomes of shared
leadership using a source independent of teams
and their immediate leadership structures: specifically, the end users of the teams work products.
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1219
TABLE 1
Previous Definitions and Measures of Shared Leadership
Study
Definition
Measure
Dependent Variable
Self-reported ratings
(undergraduate project team
effectiveness)
Sivasubramanium,
Murry, Avolio, and
Jung (2002)
Not applicable
Not applicable
Self-ratings of problem-solving
quality and effectiveness
(virtual teams of student
social workers)
structure can be considered to be a leadership network that influences and shapes both team and
individual activities and outcomes.
Leadership can be conceptualized in relation to
either the strength of influence (i.e., its quality or
effectiveness) or the source of influence (i.e., single
versus multiple team members). Our definition is
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When we use the terms relational and relationships here, we are simply referring to the interactions
between two or more people. These terms are not meant
to imply that shared leadership presumes the existence
of or is the result of close personal friendships among
team members. We thank an anonymous reviewer for
highlighting the need to make this distinction.
October
2007
transactive memory systems and team mental models), and emergent leadership. Self-managing and
autonomous team designs are those in which team
members have greater responsibility for setting
their own goals, monitoring their own progress,
and making their own decisions than do team
members in manager-led teams (Hackman, 1987).
Although self-managing team designs may promote
the development of shared leadership through increased self-management (Manz & Sims, 1987), or
through heightened trust or autonomy (Langfred,
2004), such designs in themselves do not necessarily result in leadership influence being widely distributed in a team, as other factors, such as the
internal team environment and external coaching,
may also influence shared leadership (Wageman,
2001).
Team empowerment is a motivational construct
and has been defined as the collective experience
of heightened levels of task motivation as a result of
team members assessments of their teams tasks as
providing them with high levels of meaningfulness,
autonomy, impact, and potency (Kirkman & Rosen,
1997). From a temporally dynamic perspective,
team empowerment can be viewed as an emergent
state that either precedes or follows team processes,
depending on the stage of a teams development
and performance cycle (cf. Marks, Mathieu, & Zaccaro, 2001). From this perspective, team empowerment may facilitate the development of shared
leadership by motivating team members to exercise
influence. Conversely, shared leadership may also
lead to greater team empowerment by heightening
members sense of meaningfulness, autonomy, impact, or potency, depending on the stage of a teams
development. However, a team may experience a
high level of empowerment yet still have a strong
external leader providing most of the leadership
influence, with very little shared leadership exhibited by team members.
Shared leadership is related to but distinct from
other team processes such as cooperation or helping, which refer to team members working with
and/or assisting other team members with their
tasks (Kozlowski & Bell, 2003). Although these
types of behavior relate to being an effective team
member and promote efficiency, they do not involve the active influence that is essential to leadership. In keeping with this conceptualization, a
recent study showed only a moderate correlation
between shared leadership and cooperation or
helping (Ziegert, 2005).
Shared leadership is also distinct from team cognition constructs, such as transactive memory systems (TMSs), or structures through which members
can collectively encode, store, and retrieve infor-
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2007
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cause it is more closely connected with the development of team self-management, initiative, and
autonomy, whereas active coaching is more likely
to undermine these team characteristics and possibly inhibit the development of shared leadership.
Supportive coaching can also be distinguished
from other external team leadership functions,
such as designing a team and its task (Wageman,
2001) and facilitating boundary management
(Druskat & Wheeler, 2003).
Through supportive coaching, external team
managers can contribute to the development of
shared leadership in a variety of ways. First, by
engaging in behaviors such as encouraging, reinforcing, and rewarding instances in which team
members demonstrate leadership, supportive
coaching fosters a sense of self-competence and
team independence among team members (Manz &
Sims, 1987). When team members believe that they
have significant autonomy and are confident in
their skills for managing the work of their team,
they should be more likely to demonstrate leadership. Supporting this assertion, Wageman (2001)
found a positive association between supportive
coaching by a team manager and self-management
by team members. Second, by providing a team
with encouragement and support, external coaching can help build a shared commitment to the
team and its objectives that can reduce free riding
and increase the likelihood that team members will
demonstrate personal initiative (Hackman & Wageman, 2005). Third, by giving teams suggestions
about appropriate task strategies that ensure that
their activities are well aligned with work requirements and demands (Hackman & Wageman, 2005),
supportive coaching provides team members
greater clarity on how to best manage their work
and processes. Thus, team members are more likely
to influence each other because they share this
understanding (Kozlowski et al., 1996). Therefore,
we predict:
Hypothesis 2. External team coaching is positively related to the level of shared leadership
in a team.
The second, more indirect, way in which external coaching may influence shared leadership is
based on a functional approach to team leadership.
According to this approach, the role of an external
team leader is to do whatever is not being adequately managed by the team itself (Hackman &
Walton, 1986). When teams have a supportive internal environment, team coaching by an external
team leader is likely to be largely redundant with
this internal environment and therefore less critical
to the emergence of shared leadership among team
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2007
to seven members with a mean size of 5.93 individuals. Sixty-seven percent of the sample members were male, and ages ranged from 24 to 42 years
(mean age 29). Participants were 56 percent
white, 33 percent Asian, 5 percent black, and 5
percent Hispanic. This sample was well suited to
testing our hypotheses because the teams tasks
were highly similar and their life cycles were
identical, thus ruling out mitigating factors often
present in empirical team research. Teams were
engaged in real consulting projects and worked
closely with their clients over a five-month period
that concluded with a significant deliverable (a
client presentation and an accompanying report). Thus, the likelihood that findings would
be generalizable to nonstudent populations was
strengthened.
The universitys MBA Consulting Program office
assigned students to their teams, which were multifunctional in terms of members areas of concentration and expertise. Each team worked on a current problem or business need for an existing firm
and had a faculty advisor who served as an external
leader and also assigned grades. Each external team
leader acted much like a partner in a consulting
firm who supervises multiple projects; he or she
was available to provide general guidance and support for the team in working with the client
throughout the course of the project. Teams did not
have formally appointed internal leaders.
Data from teams were collected through surveys
administered approximately two-thirds of the way
through the projects, and data from clients and
faculty advisors were collected through surveys administered after the projects and final deliverables
were completed and presented to the clients. We
surveyed clients to obtain independent sources of
team performance and used the faculty surveys
primarily to gather information on the level of
project demands faced by the teams. Surveys were
received from 348 team members (a 100 percent
response rate), from faculty advisors for 51 of
the teams (an 86 percent response rate), and from
client contacts for 56 of the teams (a 95 percent
response rate).
Measures
Team performance. Client contacts who had
worked closely with a team and were the end users
of the project results were asked to rate the effectiveness of each team in terms of project deliverables, presentation, and helpfulness of recommendations. Seven items began with the stem How
effective was this team in . . . and included meeting your expectations in terms of the quality of the
1225
final deliverables, providing a quality presentation of the final deliverables, and overall, meeting your needs and goals for this project. Respondents rated these items on a scale ranging from 1,
extremely ineffective, to 7, extremely effective.
Principal components analysis yielded a single factor ( .93).
Shared leadership. We measured shared leadership following a social network approach (Mayo,
Meindl, & Pastor, 2003) by using density, which is
a measure of the total amount of leadership displayed by team members as perceived by others on
a team (x 3.16, median 3.15, and range
2.40 3.90). Every team member rated each of his/
her peers (1, not at all, to 5, to a very great
extent) on the following question: To what degree does your team rely on this individual for
leadership? To calculate density, we followed the
measurement approach for valued relations set
forth by Sparrowe and colleagues (2001) by summing all values (here, the team members ratings of
each others leadership) and then dividing that sum
by the total number of possible ties, or relationships, among team members. Thus, following our
definition of shared leadership as a team property
reflecting the distribution of leadership among
multiple team members, teams in which many
team members are rating many of their peers as
leaders will appropriately yield higher density
scores than will teams in which only one member
or a few members are perceived as exerting leadership. Agreement across the respondents ratings of
their team members was assessed and demonstrated adequate interrater reliability (median rwg
.65, ICC[1] .34, and ICC[2] .78).
To illustrate the density measure visually, we
created leadership sociograms for each team (Mayo
et al., 2003). Leadership network ratings were first
dichotomized: values of 4 (to a great extent) or 5 (to
a very great extent) were assigned a value of 1, and
values of 3 or less were assigned a 0.2 Figure 1
presents the sociograms for the lowest-, middle-,
and highest-scoring teams on the shared leadership
measure. The circles are nodes representing team
members. Arrows represent leadership relations:
An arrow pointing from one member (A) to another
(B) means that member B is perceived as a source of
leadership by member A. Two-headed arrows mean
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FIGURE 1
Leadership Sociograms
October
three subscales represented highly interrelated dimensions. Given the overall support for the hypothesized model, we first aggregated these three
subscales to the team level and then averaged the
scores to produce a single variable representing
internal team environment ( .94). We tested for
whether aggregation was appropriate using the
within-team agreement statistic (rwg; James, Demaree, & Wolf, 1993) and used intraclass correlation
coefficients (ICC[1] and ICC[2]) to assess the extent
to which team responses differed among teams and
the reliability of the team-level means (Bliese,
2000). The mean rwg of .96 indicated a high level of
agreement among members of teams on rating their
internal team environment; the ICC(1) of .14 demonstrated that team membership accounted for significant variance; and the ICC(2) of .71 suggested
that the team-level means were reliable.
Coaching. Team members were asked to rate the
level of supportive coaching (Morgeson, 2005) provided by their external leader (faculty advisor) using a three-item scale. Items included expresses
his/her confidence in the capabilities of our team,
effectively motivates and guides our team toward
accomplishing challenging goals for this project,
and is sensitive to the needs of our team and tries
to help us however he/she can. These items captured the motivational and consultative functions
of external leaders that have been suggested as
particularly important for fostering both commitment to a team and independence (Hackman &
Wageman, 2005; Morgeson, 2005). Items were rated
on a scale ranging from 1 (strongly disagree) to
5 (strongly agree) ( .92), and responses were
aggregated to the team level and demonstrated
strong levels of within-team agreement, betweenteam differences, and reliable team-level means
(mean rwg .83; ICC[1] .51; ICC[2] .80).
Control variables. We included controls for the
effects of team size, project demands, gender diversity, and race diversity in order to address these
possible alternate explanations for shared leadership and team performance. Differences in team
size may influence resources and workload requirements that may influence team performance and
therefore team size was included as a control variable (Kirkman & Rosen, 1999). Environmental factors can impact team outcomes (e.g., Tesluk &
Mathieu, 1999), and more demanding projects may
thus have a detrimental impact on shared leadership and team performance. Previous research has
also shown significant effects for demographic heterogeneity on team outcomes (Williams & OReilly,
1998), and we therefore included it as a control.
Team size was measured as the actual number of
team members on each consulting team. Project
2007
1227
TABLE 2
Descriptive Statistics and Correlationsa
Variable
1.
2.
3.
4.
5.
6.
7.
8.
Team performanceb
Shared leadership
Internal team environment
Coaching
Team Size
Project demandsb
Gender diversity
Race diversity
Mean
s.d.
5.81
3.16
4.08
3.76
5.93
4.38
0.55
0.74
1.02
0.35
0.41
0.64
0.72
1.19
0.18
0.27
(.93)
.46*
.19
.03
.10
.26
.20
.03
.33*
.37*
.28*
.20
.22
.03
(.94)
.24
.42*
.22
.14
.02
(.92)
.15
.22
.15
.24
.04
.00
.02
(.75)
.05
.14
.05
n 59 for most variables (n 51 for variable 6 and 56 for variable 1, because of missing data). Scale reliabilities are in parentheses
along the diagonal.
b
These variables were measured using seven-point Likert scales. All other scales were measured using five-point Likert scales.
* p .05
a
RESULTS
Table 2 gives means, standard deviations, and
zero-order correlations. To test Hypotheses 1
through 3, we used moderated regression analysis.
In step 1, we entered all of the control variables. In
step 2, we entered the two main effect variables,
internal team environment and coaching. In step 3,
we tested for interactions by entering the product of
internal team environment and coaching. Table 3
presents these results. Team size was the only control variable with a significant relationship with
shared leadership ( 0.37, p .01). In step 2,
internal team environment had a direct relationship with shared leadership ( 0.25, p .05,
5
Step 1
Team size
Project demands
Gender diversity
Race diversity
R2
Step 2
Internal team environment
Coaching
R2
R2
Step 3
Internal team environment
coaching
Shared leadership
2
R
R2
Adjusted R2
a
b
Shared
Leadershipa
Team
Performanceb
0.37*
0.22
0.24
0.04
0.11
0.25
0.21
0.02
0.23*
0.12
0.25*
0.26*
0.25
0.14
0.39*
0.16*
0.16
0.04
4.06*
0.65*
.44*
.05*
.42*
.26*
.32
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October
FIGURE 2
The Moderating Effect of Coaching on the Relationship between
Internal Team Environment and Shared Leadership
2007
1229
best practices. Second, our results point to specific dimensions of internal team environments
shared purpose, social support, and voicethat
support the development of shared leadership in
teams. Managers should therefore ensure that each
team has a clear and shared sense of direction and
purpose, promote and establish norms of participation and input into the teams activities and strategies, and seek to foster a positive environment
where team members encourage one another and
actively recognize each others contributions. Organizations may further support these conditions
by institutionalizing a team charter process
whereby teams, upon their formation, collectively
identify and agree upon a common goal and set of
priorities, team roles and responsibilities, and team
norms. Third, our findings suggest that external
leaders should engage in supportive coaching of
teams to facilitate the development of shared leadership. This coaching can be in the form of encouraging, reinforcing, and rewarding instances in
which team members demonstrate leadership, assisting teams when internal conflicts arise (e.g.,
over sharing leadership responsibilities), providing
general encouragement to a team as a whole, and
being available for suggestions or input into the
teams task strategies as needed (Hackman & Wageman, 2005). Team leaders should pay particular
attention to teams that may have weaker internal
environments in order to provide additional motivation, guidance, and support. However, for teams
with supportive internal environments, stronger
coaching may not provide much additional assistance in developing shared leadership.
Limitations and Future Research
Our study has several limitations that need to be
addressed in future research. First, the partially
cross-sectional design did not allow for testing causality. Although we did measure shared leadership
after it had been given time to develop and collected outcome data from third parties after team
projects were complete, shared leadership is an
emergent phenomenon, and longitudinal designs
are needed to understand how shared leadership
develops over time by looking at changes in a leadership network over stages of team development.
Second, although the teams we studied performed
real consulting engagements and were responsible
to their clients for delivering completed projects,
team members were MBA students, not full-time
employees. For team members who are full-time
employees working in different organizational settings, shared leadership may operate differently.
Third, common source variance may have influ-
1230
enced the relationship between internal team environment and shared leadership, since both measures were taken from team members. However, it
is important to note that internal team environment
was a perceptual measure of an entire teams behavior and actions, whereas shared leadership was
a network measure compiled from ratings of each
individual team member. This distinction helps
mitigate the likelihood that common source bias
influenced the relationship.
Additionally, both the strengths and weaknesses
of our measurement approach for shared leadership
should be highlighted. Our measurement of shared
leadership as network density represents an improvement in this research field, notably by capturing the overall patterns of shared influence within
teams and overcoming a primary limitation of behavioral scales that restrict influence to a set of
prescribed behaviors. Operationally, by broadly
asking respondents the extent to which team members exerted leadership rather than detailing specific leadership behaviors, our measure of shared
leadership captured the respondents personal and
implicit theories of leadership, and was consistent
with the approach others have used in similar contexts (e.g., Mehra et al., 2006). However, the notable
limitations to such an approach should also be
highlighted. Because it neither specified the meaning of leadership nor primed specific behaviors for
respondents, it is possible that our measure tapped
something other than leadership influence, such as
participation and engagement, helping and cooperation, or respect and listening among team members. Thus, future research along these lines should
include efforts to provide leadership definitions
and/or behavioral examples to minimize the influence of differences in respondents attributions.
Further, a richer conceptualization and operationalization might be developed that, in addition to
identifying leadership sources, captures the quality
and nature of leadership offered by each team
member.
Future work should focus on a more detailed
understanding of the nature of shared leadership,
its development, and boundary conditions on its
effectiveness. It seems clear that relying on many
team members for leadership can be an effective
approach to team leadership, yet there are many
leadership styles that team members might employ,
such as directive, transactional, transformational,
and empowering leadership, as well as varying
leadership roles that team members may adopt.
Future research is needed to address both how
different leadership styles and roles interrelate and
complement one another when they are shared in
teams and the relationship between shared leader-
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2007
Conclusion
As organizations continue to devote vast resources to the use of teams and teamwork, the need
for a better understanding of effective team leadership continues to grow. This study provides an
important contribution by highlighting the importance of leadership input from multiple team members and suggests that shared leadership is a critical
factor that can improve team performance from the
viewpoint of customers or end users of a teams
work. Although not a final statement on the topic,
this study adds to the growing body of evidence
that a team does well when it relies on leadership
provided by the team as a whole rather than looking to a single individual to lead it.
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APPENDIX
Items Assessing Internal Team Environment for
Shared Leadership
Shared Purpose
The members of my team . . .
1. Spent time discussing our teams purpose, goals,
and expectations for the project.
2. Discuss our teams main tasks and objectives to
ensure that we have a fair understanding.
3. Devise action plans and time schedules that allow
for meeting our teams goals.
Social Support
The members of my team . . .
4. Talk enthusiastically about our teams progress.
5. Recognize each others accomplishments and
hard work.
6. Give encouragement to team members who seem
frustrated.
1234
Voice
7. People in this team are encouraged to speak up to
test assumptions about issues under discussion.
8. As a member of this team, I have a real say in how
this team carries out its work.
October
development, and innovation processes in organizations. He received his Ph.D. from Pennsylvania State
University.
Jennifer A. Marrone (marronej@seattleu.edu) is an
assistant professor at the Albers School of Business
and Economics, Seattle University. She received her
Ph.D. from the Robert H. Smith School of Business,
University of Maryland. Her research interests include team processes and performance, leadership,
and strategic human resource management, with an
emphasis on applying multilevel perspectives and
techniques.