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Travel ERP - SDD

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NIIT Technologies Limited

Cox and Kings

Travel ERP

System
Design Document
Document Version
1.0
Project No.
XXXXX
Publication Date:

Prepared by:
Key input from:

Cox and Kings And NIIT Confidential Information

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management

Version History Table

Version number
1.0

Date

Originator

Reason for change


Initial SDD

Review

Approval

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management

Review Team
Name

Role

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management

2 Table of Contents

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management

1
2

Table of Contents...............................................ii
Overview.........................................................5
2.1
2.2

System Context Diagram..............................................................6


Architecture Decisions.................................................................6

Architecture Views.............................................7
3.1
3.2
3.3
3.4
3.5

Logical View.............................................................................7
Development View.....................................................................7
Process View.............................................................................7
Physical View............................................................................7
Scenarios.................................................................................7

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management

3.6

Principal NFRs met by the Architecture.............................................7

Design............................................................7
4.1

Design Aspects..........................................................................7
4.1.1
4.1.2
4.1.3
4.1.4
4.1.5
4.1.6
4.1.7
4.1.8
4.1.9
4.1.10

User Interface.................................................................................................7
Reporting.......................................................................................................8
Exception.......................................................................................................8
Database........................................................................................................8
Spring Framework...........................................................................................9
Caching........................................................................................................10
Rules............................................................................................................11
Packaging Structure.......................................................................................11
Data Access..................................................................................................11
Auditing.......................................................................................................11

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management


4.1.11 Logging.......................................................................................................11
4.1.12 Error and Exception Handling.........................................................................12
4.1.13 Data Access Exceptions.................................................................................13
4.1.14 Security Model.............................................................................................13
4.1.15 Session Management....................................................................................14
4.1.16 Data Validation............................................................................................14
4.1.17 Web Services...............................................................................................14
4.1.18 Monitoring...................................................................................................14

4.2
4.3

Best Practices..........................................................................14
Guidelines..............................................................................14

Environments..................................................15
5.1.1

Development Environment..............................................................................15

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management


The Travel ERP development environment is designed to provide continuous feedback on
code quality and ensure adherence to the CnK coding standards.....................................15
5.1.2 Build Environment..........................................................................................19
5.1.3 Deployment Environment................................................................................20
5.1.4 Testing Environment.......................................................................................21

Appendix........................................................24
6.1
6.2

Technology Stack......................................................................24
Non-Functional Requirements.......................................................24

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management

Figures
Figure
Figure
Figure
Figure
Figure

8: Travel ERP Functional View........................................................................7


9: Logical Architecture Diagram.....................................................................8
10: System Interactions Diagram..................................................................8
12: Data Architecture...................................................................................9
34: The Spring Triangle..............................................................................10

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management

Tables
Table
Table
Table
Table
Table

1: Source Code Control Systems...................................................................16


5: Oracle Development Tools........................................................................17
6: Other Development Tools.........................................................................18
7: Development Process Requirements..........................................................18
11: Java Coding Requirements......................................................................19

Cox and Kings


Travel ERP - System Design Document

1 Overview
Cox and Kings (C & K) which offers comprehensive travel business solutions in global market, currently uses a
third party Vercheskas (www.verchaska.com) ProvisioTM solution and other IBT and OBT systems like
facile system and Bharat Dekho for empowering their online distribution systems.
The current systems environment has become highly complex and inflexible as a result of this incremental
development strategy. This has limited Cox and Kings potential capacity for future growth. The other notable
limitations are.

Fixed or limited capacity: Difficult to adapt capacity to demand. Vercheska system is not able to
easily adapt new business requirements.
The assembling of various travel components is a particularly delicate matter.
Complex process to manage the demand: Demand is characterized by very varied buying habits and
is managed through multiple distribution channels.
Increased competition and new distribution methods: In increased competition, Cox and Kings looking
for new distribution methods to win the customer without compromising the quality of product.

In addition, Cox and Kings products and services are expanding and will continue to expand significantly over
the next few years. And while historically successful, the continued strategy of adding this new functionality
incrementally to the existing current platform is no longer viable. Development of these additional
responsibilities on the current platform will only compound the high cost and delayed time to market issues by
further increasing the environment complexity.
For these reasons the Travel ERP IBE Development Project was initiated as an overall solution to this complex
business problem. The goals of the Travel ERP IBE initiative are to build up a new system that would cater all
functionalities of current systems (like Vercheskas system), would be highly configurable and flexible to take
care of standardization across regions/business units.
The major features of the solution will include:

Capability to setup products for transportation, accommodation, activities, holiday


packages, and others like insurance, forex, etc

Solution meeting the business and operational requirements for C&K internal (B2E), B2C
and B2B users including Agencies and Corporate

Support B2B2n model allowing C&K to roll out the application to other TMCs and travel
companies

Capability of rolling out reverse XML and white-labeled sites in future

Capability to manage inventory and pricing for various products

State of the art IBE as a key distribution channel in order to increase online domestic and
International sales integrating with over more than 75 supplier systems

Flexibility to meet the new organization structure of C&K and integrating with various
internal systems for financials, forex, CMS, active directory in addition to external supplier
systems

A single solution catering to complete C&K group of companies

An easy, convenient, configurable & user-friendly interface for operations and administration
teams

Cost effective solution with rich functionality, state-of-the-art, flexible technologies and
infrastructure which are scalable and in-line with the industry best practices including SOA

Workflow and Approval Management

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PL/SQL Coding Requirements..................................................................19


HTML, java and JSP Coding Requirements.................................................19
Build Environment.................................................................................20
Build System Tools.................................................................................21
Build Standards.....................................................................................21
J2EE Deployment Artifacts......................................................................21
[Application Server Name] Resource Configuration....................................22
Quality Assurance Tools..........................................................................23
Quality Assurance Requirements..............................................................23

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