Cleric Cad Roll Out.: Friday 4th March 2016

Friday 4th March 2016
Cleric Cad Roll Out.

As Im sure everyone is aware the new Cleric Cad system was rolled
out at Norwich EOC on the 17th February.
Following on from this it has become evident that when details of a
call have not been received crews have been pressing clear on the
MDT. On the new Cleric system this causes the incident to
disappear from the dispatch list & therefore effectively closes the
incident.
Can we be reminded do not press clear to try & re send details but
contact EOC via radio or message on the MDT.
Many thanks.
Stroke Care Bundle Pathway.
Whilst we are completing most of the stroke pathway effectively, can we be reminded that
as soon as we suspect a patient is suffering from a suspected stroke that the patient be blue
lighted to the nearest receiving stroke unit (other observations being completed en route)
to try and achieve the call to stroke unit <60mins.
From data collated last year 97% of suspected patients are receiving the appropriate care
bundle but we are falling short on the call time.
If patient does not meet the criteria e g unknown onset time then please record this on
EPCR.
CQC Focus Group

We are just six weeks away from our Care Quality Commission (CQC) inspection
and now you have the opportunity to give direct feedback to the CQC!
Were facilitating a series of focus groups on behalf of the CQC so that you, our staff
and volunteers, have a real opportunity to provide feedback to the CQC team. These
are confidential sessions between you and the CQC, so make sure not to miss out.
The Focus Group will be here at Waveney Depot on Weds 16th March between
3.30pm-5.30pm.
If you are interested in attending then let your line manager know via email & copy
in cqcdata@eastamb.nhs.uk.
Changes to Drugs Policies
To confirm Diazepam has been removed from the JPH cupboard and
can be supplied via the DLOs at Depot.
The OOD drugs must be removed via the DLOs at the Depot. DO NOT
LEAVE IN THE JPH CUPBOARD PLEASE.
OOD Morphine and Oromorph can be destroyed via Maureen Armstrong.
There is an email from David Greggs with more information regarding this.
Many Thanks.
A few DLO Snippets....
Please be aware of the Trusts Uniform and Personal Standards Policy.

Especially in relation to items ; 5, 8, 9, 10, 12, 14, 15, 16, and 17.
Again the trust policy can be found on the intranet for everyone to read. CQC
will be looking at everyone whilst here so please ensure you are following the
policy.
When a EPCR has a fault consider using the EPCR champions before Datix or
removing from the vehicle.
When there are vehicle accidents or damage to vehicles during inspection or

at the time, a Trust Accident form must be completed alongside a Datix submission.
When being involved in Manual Handling incidents please provide as much information as possible on the Datix details and a further Manual Handling review will need completing.
When submitting a Datix for Violence and Aggression or incidents involving

patients it is essential details of the patient, aggressor or those involved are
Shaping the Future

Thursday 10th March
The trust are running a second day where Robert Morton will be reflecting on some of the topics
raised at the first event and updating on whats been done!! There will also be an opportunity to
discuss some of the upcoming big topics like our new operating model an the impending CQC
Inspection.
This is being held at the Hallmark Hotel, Bar Hill, Cambridgshire CB23 8EU.
To apply for a place please email EEASTevents@eastamb.nhs.uk
Please include your job title & area you work in e g frontline & any other
requirements.
The following people have received a Thank you from patients they
have treated
Justin Attelsey
Russel Hubbard
Ryan Nelson
Aaron Perry
Andrew Brown
Loukas Yiasoumi
Neil Mitchell
Mark Little
Helen Lucid
Nicola Hill
Matt Shaw
Stuart Knight
Roxanne Adams
Victoria Stewart
Jackie Smith
Ian Grisby
Lee Hardy
Stuart Edwards
Mark Stedman
George Sharp
Martin Grove
Steven Brown
Rob Chalk
New Clinical Assessment and Treatment Hub Pilot (CATH) launch!!!

Good News!!! Following in-depth discussions we have now been given the goahead for a Clinical Assessment Treatment Hub which will be piloted at NorthWalsham Hospital from Monday 29th February for 3 weeks.
The Hub is designed to support the GP triage line thats already up and running
in EOC. So if your patient is in the North Norfolk CCG area (from Walsham to
Fakenham) and cant be seen by their own GP, they can potentially be referred
to the hospital Hub to see a GP/Nurse/ECP thus providing an alternative pathway to A&E. The Hub will be available between 0900-1800 and is accessed
through the GP triage line that you already use. The Hub also provides transport home, via ERS, which will free up front line vehicles in North Norfolk. This
has the potential to be a great success and should help alleviate long journeys
into NNUH from the Coast and keep patients within the confines of their
nearby community.
Please do utilise this service. I will keep you posted on progress.

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Friday 4th March 2016

Cleric Cad Roll Out.

CQC Focus Group

Changes to Drugs Policies

OOD Morphine and Oromorph can be destroyed via Maureen Armstrong.

A few DLO Snippets....

Please be aware of the Trusts Uniform and Personal Standards Policy.

When there are vehicle accidents or damage to vehicles during inspection or

When submitting a Datix for Violence and Aggression or incidents involving

Shaping the Future

New Clinical Assessment and Treatment Hub Pilot (CATH) launch!!!

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