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Introduction
Many organizations work with large amounts of data. Data
are basic values or facts and are organized in a database. Many
people think of data as synonymous with information; however,
information actually consists of data that has been organized to help
answers questions and to solve problems. An information system is
defined as the software that helps organize and analyze data. So, the
purpose of an information system is to turn raw data into useful
information that can be used for decision making in an organization.
General Purpose vs. Specialized Information Systems
There are some general types of information systems. For
example, a database management system (DBMS) is a combination
of software and data that makes it possible to organize and analyze
data. DBMS software is typically not designed to work with a specific
organization or a specific type of analysis. Rather, it is a generalpurpose information system. Another example is an electronic
spreadsheet. This is a tool for basic data analysis based on formulas
that define relationships among the data. For example, you can use a
spreadsheet to calculate averages for a set of values or to plot the
trend of a value over time.
In contrast, there are a number of specialized information
systems that have been specifically designed to support a particular
process within an organization or to carry out very specific analysis
tasks. For example, enterprise resource planning (ERP) is an
information system used to integrate the management of all internal
and external information across an entire organization. Another
example is a geographic information system (GIS), which is used to
manage and analyze all types of geographical data. Expert systems
are another example of information systems. An experts system is
designed to solve complex problems by following the reasoning of an
expert.
Typical Components of Information Systems
While information systems may differ in how they are used within an
organization, they typically contain the following components:
1. Hardware. Computer-based information systems use computer
hardware, such as processors, monitors, keyboard, and printers.
2. Software. These are the programs used to organize, process and
analyze data.
3. Databases. Information systems work with data, organized into
tables and files.
4. Network. Different elements need to be connected to each other,
especially if many different people in an organization use the same
information system.
5. Procedures. These describe how specific data are processed and
analyzed in order to get the answers for which the information system
is designed.
The first four components are part of the general
information technology (IT) of an organization. The procedures are
very specific to the information needed to answer a specific question.
Information systems is in essence bridging the gap
between business and the ever growing field of computers. On the
other hand, information technology is all about managing technology