Citrus Splash 11

July 19, 2016
Labor & Deliver y

UBC
CAREGIVER
OFTHEMONTH
CAREGIVER ENGAGEMENT
Sur v ey Resul t s
Scor es sl i gh t l y l ow er t h i s year . Look i n g f or i m pr ovem en t on
st af f r ecogn i t i on an d st af f f eel i n g i n vol ved i n
deci si on -m ak i n g.
I deas t o i m pr ove r ew ar ds & r ecogn i t i on :
Li bby Qu i n n y i s car egi ver of t h e
m on t h f or dem on st r at i n g
accou n t abi l i t y of I -CARE val u es.
Her w at ch f u l eye does n ot go
u n n ot i ced! Th e w ay sh e assu r es
n u r si n g st af f h ave an ascom
ph on e each sh i f t f or ef f i ci en t
com m u n i cat i on i s on e of t h e m an y
t h i n gs t h at ar e m u ch appr eci at ed!
Sh e h as a n i ck n am e of M acGyver
an d a l ove f or doi n g cr eat i ve , DI Y
pr oj ect s. Sh e h as a bi g sen se of
h u m or an d a k n ack f or pu l l i n g
pr an k s. Her f i r st j ob w as at Bu r ger
Ki n g, bu t h er bi g h ear t , gi v i n g
n at u r e an d com pu l si on t o h el p
ot h er s l ead h er t o a car eer i n
h eal t h car e. I n h er spar e t i m e, sh e
en j oys col or i n g h er h ai r an d bei n g
ou t door s (l ayi n g i n t h e su n ,
cam pi n g, f i sh i n g, et c.) I f sh e h ad
u n l i m i t ed t i m e an d r esou r ces, sh e
w ou l d l i k e t o l ear n Span i sh & Fen g
Sh u i . I f sh e w er e an an i m al sh e'd
l i k e t o be an El eph an t . Her
f avor i t e m ov i e i s Pr i de &
Pr ej u di ce w i t h Kei r a Kn i gh t l ey.
Her f avor i t e sn ack i s ch ocol at e
pean u t bu t t er i ce cr eam (M ei j er 's
br an d pu r pl e cow ).
st ar t ed ?h i gh -f i ves? an d car egi ver of t h e m on t h

br i n g st af f t oget h er f or f al l t ai l gat e or bow l i n g
st op u si n g w or d ?n ew ? w h en r ef er r i n g t o car egi ver s,
f el l ow s, et c.
I deas f or i m pr ov i n g i n vol vem en t i n deci si on m ak i n g:

-
edu cat e on sh ar ed gover n an ce pr ocess (see pg. 6)

zoom access f or UBC
m ak e st af f aw ar e of deci si on s t h ey m ay h ave a say i n an d
i n cl u de t h ese t opi cs i n a n ew sl et t er or h u ddl e
I e: deci si on m ak i n g f or f u n ds f r om Gal a
pr ov i de a v i su al t i m e l i n e or t r an spar en t f eedback w i t h
com pl ai n t s or con cer n s t h at h ave been addr essed
Hi gh -Fi ve box es ar e at ever y n u r ses st at i on .
OB RAPID RESPONSE
Requ est :
DELIVERY- OB/ NICU Rapid Response
Dial 123
- or M ATERNITY- OB M ot h er Rapid Response
M ATERNI TY- OB M ot h er :
Pages/t ex t s go t o L& D Ch ar ge RN or desi gn ee,
Labor i st or ROGES at t en di n g on cal l , sen i or r esi den t ,
an est h esi a & scr u b t ech . Th e L& D m an ager i s al so
n ot i f i ed.
(Pager s ar e desi gn at ed OB Al er t 1, 2 & 3)
DELI VERY-OB/NI CU:
Pages/t ex t s go t o t h e above n u m ber s pl u s t h e RNI CU
t eam
Th i s i n cl u des 1 n u r se f r om OBSC & Tr i age
Float in g
Float r otation star ts
fr om low est senior ity
and then num ber s.
M ust have 6 m onths off
or ientation pr ior to
floating
8 p.m .
Boar d Rou n ds
Have Now
Begu n
UNION NEWS
Var iable shift goes to ar bitr ation on
July 21. Contr act scheduled for 8/17 &
8/18 w ill only discuss w ages at this
opener.
HCAHPS
Act i on Pl an
Remember to use the word

"side effects" when explaining
HCAHPS
Act i on pl an con t i n u ed
We scor e h i gh on l i st en i n g w el l an d
bei n g cou r t eou s, bu t w h at h appen ed
w i t h i n cl u di n g pat i en t s i n t h ei r car e?
Pol i ci es an d pr ocedu r es ar e i n pl ace f or
pat i en t saf et y. How ever , pat i en t s
sh ou l d n ot feel pu t u pon by t h em . Her e
i s an easy t ool w h en n ar r at i n g car e.
I n cl u de t h e w or d " pr ef er /pr ef er en ce"
w h en n ar r at i n g you r car e. Use t h e A, I ,
an d N i n t h i s acr on ym t o ex pl or e t h ei r
pr ef er en ce an d h el p ou r pat i en t s feel
em pow er ed!
INFORMED CONSENT
"Is it an emergency?"
........If not
How t o
Com m u n i cat e
bet w een si st er u n i t s
w h en
CENSUS RED
I t i s f ou n d on t h e Gr easeboar d an d LD M an ager n ear t h e bu t t on you assi gn

peopl e t o t h e boar d w i t h . Th i s m essage i s v i si bl e acr oss al l u n i t s, l ogi n s an d di spl ay boar ds i n ou r
Ser v i ce Li n e
Pl ease i f you see t h i s you m ay cl i ck on t h e bl u e w or ds t o see i f t h er e i s a h i dden m essage. (i e RNI CU

m i gh t w r i t e t h ey ar e cl osed i n t h e body of t h e m essage w i t h t h e h eader bei n g h i gh cen su s.) Th e
on l y t r i ck i s i f you del et e af t er r eadi n g n o on e el se can r ead i t . So pl ease j u st cl ose i t f r om t h e
u pper r i gh t cor n er .
Did you know ? ....
Ther e is a r eview boar d for physician

com plaints
We h ave t h e best of t h e best l et 's sh ow i t !
Likew ise, com plim ents can be filled

out under the sam e for m
Physician-Related Compliments &
Concerns Quality of Care Referral
Just type "physician com plim ents" in
sear ch engine in intr anet
Sh ar ed Gover n an ce
= Car egi ver En gagem en t

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July 19, 2016

Labor & Deliver y

st ar t ed ?h i gh -f i ves? an d car egi ver of t h e m on t h

I deas f or i m pr ov i n g i n vol vem en t i n deci si on m ak i n g:

edu cat e on sh ar ed gover n an ce pr ocess (see pg. 6)

Hi gh -Fi ve box es ar e at ever y n u r ses st at i on .

- or M ATERNITY- OB M ot h er Rapid Response

Th i s i n cl u des 1 n u r se f r om OBSC & Tr i age

Remember to use the word

I t i s f ou n d on t h e Gr easeboar d an d LD M an ager n ear t h e bu t t on you assi gn

Pl ease i f you see t h i s you m ay cl i ck on t h e bl u e w or ds t o see i f t h er e i s a h i dden m essage. (i e RNI CU

Did you know ? ....

Ther e is a r eview boar d for physician

Likew ise, com plim ents can be filled

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