Ccna Notes

CCNA Notes
Introduction
Cisco offers two options for obtaining the CCNA certification:
Pass Exam 640-802 OR

Pass Exam 640-822 AND Exam 640-816
While you can use these notes to prepare for either exam, the notes are geared towards passing the
single exam. I recommend you study all of the material and take the single exam option rather than
taking two exams.
Cisco Device Icons
Icon
The following table lists the specific icons Cisco uses to represent network devices and
connections.
Represents
Hub
Bridge
Switch
Router
Access point
Network cloud
Ethernet connection
Serial Line
connection
Wireless connection
Virtual Circuit
The OSI Model

As you study this section, answer the following questions:
What is the OSI model and why is it important in understanding networking?

How does the third OSI model layer relate to administering routers?
Which OSI model layer is concerned with MAC addresses?
What protocols correspond to the Presentation and Session layers?
What is the difference between the TCP and UDP protocols?
What is the EIA/TIA 232 protocol concerned with?
This section covers the following exam objectives:
103. Use the OSI and TCP/IP models and their associated protocols to explain how data
flows in a network
105. Describe the purpose and basic operation of the protocols in the OSI and TCP models
110. Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered
model approach
OSI Model Facts

The OSI model classifies and organizes the tasks that hosts perform to prepare data for transport
across the network. You should be familiar with the OSI model because it is the most widely used
method for understanding and talking about network communications. However, remember that it
is only a theoretical model that defines standards for programmers and network administrators, not
a model of actual physical layers.
Using the OSI model to discuss networking concepts has the following advantages:
Provides a common language or reference point between network professionals

Divides networking tasks into logical layers for easier comprehension
Allows specialization of features at different levels
Aids in troubleshooting
Promotes standards interoperability between networks and devices
Provides modularity in networking features (developers can change features without
changing the entire approach)
However, you must remember the following limitations of the OSI model.
OSI layers are theoretical and do not actually perform real functions.
Industry implementations rarely have a layer-to-layer correspondence with the OSI layers.
Different protocols within the stack perform different functions that help send or receive the
overall message.
A particular protocol implementation may not represent every OSI layer (or may spread
across multiple layers).
To help remember the layer names of the OSI model, try the following mnemonic devices:
Layer
Name
Mnemonic
Mnemonic
(Bottom to top) (Top to bottom)
Layer 7 Application Away

Layer 6 Presentation Pizza
All
Layer 5 Session
Seem
Sausage
People
Layer 4 Transport
Layer 3 Network
Throw
To
Not
Need
Layer 2 Data Link

Layer 1 Physical
Do
Data
Please
Processing
Have some fun and come up with your own mnemonic for the OSI model, but stick to just one so
you don't get confused.
Lower OSI Layer Facts
The following table summarizes basic characteristics of the lower OSI model layers.
Layer
Description
Physical
The Physical layer of the OSI model sets standards for sending and receiving
electrical signals between devices. It describes how digital data (bits) are
converted to electric pulses, radio waves, or pulses of lights.
Devices that operate at the physical layer send and receive a stream of bits.
The Media Access Control (MAC) layer defines specifications for controlling
access to the media. The MAC sublayer is responsible for:
Media
Access
Control
(MAC)
Adding frame start and stop information to the packet

Adding Cyclical Redundancy Check (CRC) for error checking
Converting frames into bits to be sent across the network
Identifying network devices and network topologies in preparation for
media transmission
Defining an address (such as the MAC address) for each physical device
on the network
Controlling access to the transmission medium
The Logical Link Control (LLC) layer provides an interface between the MAC
layer and upper-layer protocols. LLC protocols are defined by the IEEE 802.2
committee. The LLC sublayer is responsible for:
Data
Link
Logical
Link
Control
(LLC)
Maintaining orderly delivery of frames through sequencing

Controlling the flow or rate of transmissions using the following:
o Acknowledgements
o Buffering
o Windowing
Ensuring error-free reception of messages by retransmitting
Converting data into an acceptable form for the upper layers
Removing framing information from the packet and forwarding the
message to the Network layer
Provide a way for upper layers of the OSI model to use any MAC layer
protocol
Defining Service Access Points (SAPs) by tracking and managing
different protocols
The Network layer describes how data is routed across networks and on to the
destination. Network layer functions include:
Network
Maintaining addresses of neighboring routers.

Maintaining a list of known networks.
Determining the next network point to which data should be sent. Routers
use a routing protocol to take into account various factors such as the
number of hops in the path, link speed, and link reliability to select the
optimal path for data.
Packets forwarded from the Transport to the Network layer become datagrams
and network-specific (routing) information is added. Network layer protocols
then ensure that the data arrives at the intended destinations.
The Transport layer provides a transition between the upper and lower layers of
the OSI model, making the upper and lower layers transparent from each other.
Upper layers format and process data without regard for delivery
Lower layers prepare the data for delivery by fragmenting and attaching
transport required information
Transport layer uses the following:
Transport
Port (or socket) numbers are used to identify distinct applications running
on the same system. This allows each host to provide multiple services.
The Transport layer receives large packets of information from higher
layers and breaks them into smaller packets called segments.
Segmentation is necessary to enable the data to meet network size and
format restrictions.
The receiving Transport layer uses packet sequence numbers to
reassemble segments into the original message.
Connection-oriented protocols perform error detection and correction and
identify lost packets for retransmission. A connection-oriented protocol is
a good choice where:
o Reliable, error-free communications are more important than
speed
o Larger chunks of data are being sent
Connectionless services assume an existing link between devices and
allow transmission without extensive session establishment.
Connectionless communications use no error checking, session
establishment, or acknowledgements. Connectionless protocols allow
quick, efficient communication at the risk of data errors and packet loss.
Connectionless protocols are a good choice where:
o Speed is important
o Smaller chunks of data are being sent
Upper OSI Model Layer Facts

The following table summarizes basic characteristics of the upper OSI model layers.
Layer
Description
The Application layer integrates network functionality into the host operating system,
and enables network services. The Application layer does not include specific
applications that provide services, but rather provides the capability for services to
operate on the network. These services include:
Application
File services--transferring, storing, and updating shared data

Print services--enabling network printers to be shared by multiple users
Message services--transferring data in many formats (text, audio, video) from
one location to another, or from one user to another
Application services--sharing application processing throughout the network

and enabling specialized network servers to perform processing tasks
Database services--storing, retrieving, and coordinating database information
throughout the network
The Application layer specifies many important network services that are used on the
Internet. These include:
HTTP
Telnet
FTP
TFTP
SNMP
Note: Most Application layer protocols operate at multiple layers down to the Session
and even Transport layers. However, they are classified as Application layer protocols
because they start at the Application layer (the Application layer is the highest layer
where they operate).
The Presentation layer formats or "presents" data into a compatible form for receipt by
the Application layer or the destination system. Specifically, the Presentation layer
ensures:
Presentation
Formatting and translation of data between systems

Negotiation of data transfer syntax between systems, through converting
character sets to the correct format.
Compatibility with the host
Encapsulation of data into message envelopes by encryption and compression
Restoration of data by decryption and decompression
The Presentation layer formats data for the Application layer. Therefore, it also sets
standards for multimedia and other file formats. These include standard file formats
such as:
JPEG, BMP, TIFF, PICT

MPEG, WMV, AVI
ASCII, EBCDIC
MIDI, WAV
The Session layer's primary function is managing the sessions in which data is
transferred. Functions at this layer may include:
Session
Establishment and maintenance of communication sessions between the

network hosts, ensuring that data is transported.
Management of multiple sessions (each client connection is called a session).
A server can concurrently maintain thousands of sessions.
Assignment of the session ID number to each session, which is then used by
the Transport layer to properly route the messages.
Dialog control--specifying how the network devices coordinate with each
other (simplex, half-duplex, and full-duplex).
Termination of communication sessions between network hosts upon
completion of the data transfer.
The Session layer protocols and interfaces coordinate requests and responses between
different hosts using the same application. These protocols and interfaces include:
Network File System (NFS)

Apple Session Protocol (ASP)
Structured Query Language (SQL)
Remote procedure call (RPC)
X Window
OSI Layer Review

The following table compares the functions performed at each OSI model layer.
Layer
Description and Keywords
Applicatio
n
Presentati
on
Provides an interface for a

service to operate
Communication partner
identification
Data format (file formats)

Encryption, translation, and
compression
Data format and exchange
Protocols
HTTP
Telnet
FTP
TFTP
SNMP
JPEG,
BMP,
TIFF,
PICT
MPEG,
WMV,
AVI
ASCII,
EBCDIC
MIDI,
WAV
Session
Transport
Network
Keeps data streams separate

(session identification)
Set up, maintain, and tear
down communication
sessions
Reliable (connectionoriented) and unreliable
(connectionless)
communications
End-to-end flow control
Port and socket numbers
Segmentation, sequencing,
and combination
Logical addresses
Path determination
(identification and selection)
Routing packets
SQL
NFS
ASP
RPC
X
window
TCP
(connecti
onoriented)
UDP
(connecti
onless)
IP
IPX
AppleTal
k
DECNET
Devices
Encapsulat
ion
User
information
and data
Data
Data
Segments
Routers
Layer 3
switches
Packets
Logic
al
Link
Contr
ol
(LLC
)
Dat
a
Lin Medi
k a
Acce
ss
Contr
ol
(MA
C)
Convert bits into bytes and

bytes into frames
MAC address, hardware
address
Logical network topology
Media access
Flow control
o Acknowledgements
o Buffering
o Windowing
Parity and CRC
LAN
protocols
: 802.2
(LLC),
802.3
(Ethernet
), 802.5
(Token
Ring),
802.11
(Wireless
)
WAN
protocols
: HDLC,
PPP,
Frame
Relay,
ISDN,
ATM
Physical
Move bits across media

Cables, connectors, pin
positions
Electrical signals (voltage,
bit synchronization)
Physical topology (network
layout)
EIA/TIA
232
(serial
signaling
)
V.35
(modem
signaling
)
Cat5
RJ45
Network
Interface
Card (NIC)
transceivers Frames
Switch
Bridge
Transmissi
on
media (cabl
e and
wires)
Media
connectors
Transceiver
s (including
transceivers
built into
NICs)
Bits
Modems
Repeaters
Hubs
Multiplexer
s
CSUs/DSU
s
Wireless
Access
Points
TCP/IP
How does the DOD model correspond to the OSI model?

Which TCP/IP protocols allow for copying and moving files?
What does the Telnet protocol allow you to do?
Which protocol includes a set of messages that controls how data moves through a network?
What is the role of the subnet mask?
What is the default address class of the IP address 132.11.166.5?
What three address ranges are used for private IP addresses?
What is the broadcast address of network 132.11.0.0?
flows in a network
104. Describe common networked applications including web applications
105. Describe the purpose and basic operation of the protocols in the OSI and TCP models
106. Describe the impact of applications (Voice Over IP and Video Over IP) on a network
301. Describe the operation and benefits of using private and public IP addressing
TCP/IP Protocol Suite Facts

Groups of protocols (called protocol suites or protocol stacks) are designed to interact and be used
together. The TCP/IP protocol suite is used on the Internet and on most networks. Nearly all
computers today use TCP/IP protocols for communication because it is highly scalable and
routable. When learning about TCP/IP protocols, it is common to use a theoretical layered model
called the TCP/IP model (also known as the Department of Defense (DoD) model). The layers of
the DoD model are as follows:
The Application layer (also called the Process layer) corresponds to the Session,
Presentation, and Application layers of the OSI model.
The Host-to-host layer is comparable to the Transport layer of the OSI model and is
responsible for error checking and reliable packet delivery. Here, the data stream is broken
into segments that must be assigned sequence numbers so that the segments can be
reassembled correctly on the remote side after they are transported.
The Internet layer is comparable to the Network layer of the OSI model. It is responsible for
moving packets through a network. This involves addressing of hosts and making routing
decisions to identify how the packet transverses the network.
The Network Access layer corresponds to the functions of the Physical and Data Link layers
of the OSI model. It is responsible for describing the physical layout of the network and
how messages are formatted on the transmission medium. Sometimes this layer is divided
into the Network Access and the Physical layer.
Note: The TCP/IP model focuses specifically on the functions in the Internet layer and the Host-toHost layer. All other functions of the traditional OSI model are encompassed in the first and fourth
layers.
The following table lists several protocols in the TCP/IP protocol suite.
Protocol
Description
File Transfer
File Transfer Protocol (FTP) provides a
Protocol (FTP) generic method of transferring files. It
OSI Model
DoD Model Layer
Layer(s)
Application,
Application/Process
Presentation,
can include file security through

Session
usernames and passwords, and it allows
file transfer between dissimilar computer
systems.
Trivial File
Transfer
Protocol
(TFTP)
Trivial File Transfer Protocol (TFTP) is

similar to FTP. It lets you transfer files
Application,
between a host and an FTP server.
Presentation, Application/Process
However, it provides no user
Session
authentication and uses UDP instead of
TCP as the transport protocol.
Hypertext
Transfer
Protocol
(HTTP)
The Hypertext Transfer Protocol (HTTP)

is used by Web browsers and Web
servers to exchange files (such as Web
pages) through the World Wide Web and
intranets. HTTP can be described as an Application,
information requesting and responding Presentation, Application/Process
protocol. It is typically used to request Session
and send Web documents, but is also
used as the protocol for communication
between agents using different TCP/IP
protocols.
Simple Mail
Transfer
Protocol
(SMTP)
Simple Mail Transfer Protocol (SMTP)

is used to route electronic mail through
the internetwork. E-mail applications
provide the interface to communicate
with SMTP or mail servers.
Simple
Network
Management
Protocol
(SNMP)
Simple Network Management Protocol

(SNMP) is a protocol designed for
managing complex networks. SNMP lets
Application,
network hosts exchange configuration
and status information. This information
Session
can be gathered by management
software and used to monitor and
manage the network.
Telnet
Remote Terminal Emulation (Telnet)

allows an attached computer to act as a
Application,
dumb terminal, with data processing
taking place on the TCP/IP host
Session
computer. It is still widely used to
provide connectivity between dissimilar
systems.
Network File
System (NFS)
Network File System (NFS) was initially

Application,
developed by Sun Microsystems. It
consists of several protocols that enable Presentation, Application/Process
users on various platforms to seamlessly Session
access files from remote file systems.
Application,
Session
Voice over Internet Protocol (VoIP) is a

protocol optimized for the transmission
of voice through the Internet or other
Voice Over
Application,
Internet
packet switched networks. Voice over IP Presentation, Application/Process
Protocol (VoIP) protocols carry telephony signals as
Session
digital audio encapsulated in a data
packet stream over IP.
Transmission Control Protocol (TCP)

operates at the Transport layer. It
provides connection-oriented services
Transmission
and performs segment sequencing and
Control
Protocol (TCP) service addressing. It also performs
important error-checking functions and
is considered a host-to-host protocol.
Transport
Host-to-Host (Transport)
User Datagram Protocol (UDP) is

considered a host-to-host protocol like
TCP. It also performs functions at the
User Datagram
Transport layer. However, it is not
Transport
Protocol (UDP)
connection-oriented like TCP. Because
of less overhead, it transfers data faster,
but is not as reliable.
Domain Name
System (DNS)
Domain Name System (DNS) is a

system that is distributed throughout the
internetwork to provide address/name
Transport
resolution. For example, the name
"www.testout.com" would be identified
with a specific IP address.
Internet
Protocol (IP)
Internet Protocol (IP) is the main TCP/IP

protocol. It is a connectionless protocol
that makes routing path decisions, based
Network
on the information it receives from ARP.
It also handles logical addressing issues
through the use of IP addresses.
Internet
Internet Control Message Protocol

Internet Control
(ICMP) works closely with IP in
Message
providing error and control information Network
Protocol
that helps move data packets through the
(ICMP)
internetwork.
Internet
Internet Group
Membership
Protocol
(IGMP)
Internet Group Membership Protocol

(IGMP) is a protocol for defining host
groups. All group members can receive
broadcast messages intended for the
group (called multicasts). Multicast
groups can be composed of devices
within the same network or across
networks (connected with a router).
Network
Internet
Address Resolution Protocol (ARP) is

used to get the MAC address of a host
Address
from a known IP address. ARP is used
Network
Resolution
within a subnet to get the MAC address
Protocol (ARP)
of a device on the same subnet as the
requesting device.
Internet
Reverse
Address
Resolution
Protocol
(RARP)
Internet
Bootstrap
Protocol
(BOOTP)
Both BOOTP (Bootstrap Protocol) and

RARP (Reverse Address Resolution
Protocol) are used to discover the IP
Network
address of a device with a known MAC
address. BOOTP is an enhancement to
RARP, and is more commonly
implemented than RARP. As its name
implies, BOOTP is used by computers as Network
they boot to receive an IP address from a
Internet
BOOTP server. The BOOTP address

request packet sent by the host is
answered by the server.
Dynamic Host
Configuration
Protocol
(DHCP)
The Dynamic Host Configuration

Protocol (DHCP) simplifies address
administration. DHCP servers maintain a
list of available and assigned addresses,
and communicate configuration
information to requesting hosts. DHCP
has the following two components.
Network
Internet
A protocol for delivering IP

configuration parameters from a
DHCP server to a host
A protocol specifying how IP
addresses are assigned
Open Shortest
Path First
(OSPF)
Open Shortest Path First (OSPF) is a

route discovery protocol that uses the
link-state method. It is more efficient
than RIP in updating routing tables,
especially on large networks.
Network
Internet
Routing
Information
Protocol (RIP)
Routing Information Protocol (RIP) is a

route discovery protocol that uses the
distance-vector method. If the network is Network
large and complex, OSPF should be used
instead of RIP.
Internet
The TCP/IP protocol suite was developed to work independently of the Physical layer
implementation. You can use a wide variety of architectures with the TCP/IP protocol suite.
IP Address and Class Facts
IP addresses allow hosts to participate on IP based networks. An IP address:
Is a 32-bit binary number represented as four octets (four 8-bit values). Each octet is
separated by a period.
IP addresses can be represented in one of two ways:
o Decimal (for example 131.107.2.200). In decimal notation, each octet must be
between 0 and 255.
o Binary (for example 10000011.01101011.00000010.11001000). In binary notation,
each octet is an 8-digit number.
The IP address includes both the network and the host address.
Each IP address has an implied address class that can be used to infer the network portion of
the address.
The subnet mask is a 32-bit number that is associated with each IP address that identifies
the network portion of the address. In binary form, the subnet mask is always a series of 1's
followed by a series of 0's (1's and 0's are never mixed in sequence in the mask). A simple
mask might be 255.255.255.0.
IP addresses have a default class. The address class identifies the range of IP addresses and a
default subnet mask used for the range. The following table shows the default address class for
each IP address range.
Class Address Range
Default Subnet Mask

First Octet Range
1-126
255.0.0.0
(00000001--01111110 binary)
1.0.0.0 to 126.255.255.255
128.0.0.0 to 191.255.255.255
128-191
(10000000--10111111 binary)
255.255.0.0
192.0.0.0 to 223.255.255.255
192-223
(11000000--11011111 binary)
255.255.255.0
224.0.0.0 to 239.255.255.255
224-239
(11100000--11101111 binary)
n/a
240.0.0.0 to 255.255.255.255
240-255
(11110000--11111111 binary)
n/a
When using the default subnet mask for an IP address, you have the following number of subnet
addresses and hosts per subnet:
There are only 126 Class A network IDs (most of these addresses are already assigned).
Each class A address gives you 16,777,214 hosts per network.
There are 16,384 Class B network IDs. Each class B address gives you 65,534 hosts per
network.
There are 2,097,152 Class C network IDs. Each class C address gives you 254 hosts per
network.
Class D addresses are used for multicast groups rather than network and host IDs.
Class E addresses are reserved for experimental use.
Special Address Facts

You should understand the following special addresses:
Address
Consideration
The first octet(s) in an address range is used to identify the network itself. For the
network address, the host portion of the address contains all 0's. For example:
Network
Class A network address: 115.0.0.0

Class B network address: 154.90.0.0
Class C network address: 221.65.244.0
0.0.0.0 is the network address used by routers to specify the "default" route. Using a
generic value reduces the number of routing table entries. Some older routers use this
address as a broadcast address.
The range of IP addresses available to be assigned to network hosts is identified by the
subnet mask and/or the address class. For example:
Host
For the class A network address 115.0.0.0, the host range is 115.0.0.1 to
115.255.255.254.
For the class B network address 154.90.0.0, the host range is 154.90.0.1 to
154.90.255.254.
For the class C network address 221.65.244.0, the host range is 221.65.244.1 to
221.65.244.254.
Note: A special way to identify a host on a network is by setting the network portion of
the address to all 0's. For example, the address 0.0.64.128 means "host 64.128 on this
network."
Broadcast The last address in the range is used as the broadcast address and is used to send
messages to all hosts on the network. In binary form, the broadcast address has all 1's in
the host portion of the address. For example, assuming the default subnet masks are
used:
115.255.255.255 is the broadcast address for network 115.0.0.0

Two other formats you might see for the broadcast address:
Local
host
The broadcast address might also be designated by setting each of the network
address bits to 0. For example, 0.0.255.255 is the broadcast address of a Class B
address. This designation means "the broadcast address for this network."
255.255.255.255 indicates a broadcast message intended for all hosts on this
network.
Addresses in the 127.0.0.0 range are reserved for the local host (in other words "this"
host or the host you're currently working at). The most commonly-used address is
127.0.0.1 which is the loopback address.
The following address ranges have been reserved for private use:
Private
use
10.0.0.0 to 10.255.255.255
172.16.0.0 to 172.31.255.255
192.168.0.0 to 192.168.255.255
Use addresses in these ranges for your private networks. Routers connected to the
Internet typically filter messages within these ranges and prevent them from being
propagated to the Internet.
Device Communication
Which OSI model layer uses service data units called frames?
When moving from top to bottom through the OSI model layers, which comes first, packets
or segments?
What gets added to the service data unit at the Network layer? At the Data Link layer?
flows in a network
Data Encapsulation Facts

Encapsulation is the process of breaking a message into packets, adding control and other
information, and transmitting the message through the transmission media. You need to know the
following five-step data encapsulation process:
1. Upper layers prepare the data to be sent through the network.
2. The Transport layer breaks the data into pieces called segments, adding sequencing and
control information.
3. The Network layer converts the segments into packets, adding logical network and device
addresses.
4. The Data Link layer converts the packets into frames, adding physical device addressing
information.
5. The Physical layer converts the frames into bits for transmission across the transmission
media.
The following short descriptions can help you remember the steps of the data encapsulation
process:
1.
2.
3.
4.
5.
Upper layers--data
Transport layer--segments
Network layer--packets containing logical addresses
Data Link layer--framing that adds physical addresses
Physical layer--bits
Ethernet
What is the purpose of the jam signal and the back off in Ethernet communications?
What is the maximum cable length allowed for 100BaseTX?
What is the physical device address used on Ethernet networks?
Two devices are using full-duplex communications with the 1000BaseT standards. What is
the amount of bandwidth available?
Under what conditions can you disable collision detection on an Ethernet network?
109. Describe the components required for network and Internet communications
201. Select the appropriate media, cables, ports, and connectors to connect switches to other
network devices and hosts
202. Explain the technology and media access control method for Ethernet networks
403. Select the appropriate media, cables, ports, and connectors to connect routers to other
Ethernet Architecture Facts

The following table shows specifics of the Ethernet architecture.
Specification Description
Topology
The physical topology is the mapping of the nodes of a network and the physical
connections between them, such as the layout of wiring, cables, the locations of
nodes, and the interconnections between the nodes and the cabling or wiring
system. The logical topology is the way messages are sent through the network
connections. Ethernet supports the following topologies:
Physical bus, logical bus
Physical star, logical bus
Physical star, logical star
Ethernet uses Carrier Sense, Multiple Access/Collision Detection (CSMA/CD) to
control access to the transmission medium. Devices use the following process to
send data:
Media access
1. Because all devices have equal access to the transmission media (multiple
access), a device with data to send first listens to the transmission medium to
determine if it is free (carrier sense).
2. If it is not free, the device waits a random time and listens again to the
transmission medium. When it is free, the device transmits its message.
3. If two devices transmit at the same time, a collision occurs. The sending
devices detect the collision (collision detection) and send a jam signal.
4. Both devices wait a random length of time before attempting to resend the
original message (called a backoff).
Ethernet supports the following cable types:
Transmission
media
Unshielded twisted-pair cables (UTP) with RJ-45 connectors. This is the

most common transmission medium used for Ethernet. Each cable consists
of eight wires, twisted into four pairs. UTP cables are classified by
categories:
o Cat3, rated up to 10 Mbps
o Cat4, rated up to 16 Mbps
Cat5, rated up to 100 Mbps

Cat5e, rated up to 1,000 Mbps (gigabit)
Fiber optic, most commonly used in high-speed applications such as servers
or streaming media. Fiber optic cables have ST, SC, LC, and MT-RJ
connectors.
Coaxial for older Ethernet implementations (often called thinnet or thicknet
networks). Coaxial cables have F-Type and BNC connectors.
o
o
The Ethernet frame size is 64 to 1518 bytes (this is the same for all Ethernet
standards). Four frame types are supported:
Frame type
Ethernet 802.3 is the original Ethernet frame type.

Ethernet 802.2 is the frame type that accommodates standards set by the
IEEE 802.2 committee related to the logical link control (LLC) sublayer. It
is a more current frame type than 802.3.
Ethernet II is a frame type that provides the ability to use TCP/IP as a
transport/network layer protocol. Other Ethernet frame types operate strictly
with IPX/SPX as a transport/network layer protocol.
Ethernet SNAP (SubNetwork Address Protocol) is an enhanced version of
Ethernet 802.2 that allows for greater compatibility with other network
architectures such as Token Ring. This frame type also supports TCP/IP.
The MAC address (also called the burned-in address) is the Data Link layer
physical device address.
Physical
address
The MAC address is a 12-digit hexadecimal number (each number ranges

from 0-9 or A-F).
The address is often written as 00-B0-D0-06-BC-AC or 00B0.D006.BCAC,
although dashes, periods, and colons can be used to divide the MAC address
parts.
The MAC address is guaranteed unique through design. The first half (first 6
digits) of the MAC address is assigned to each manufacturer. The
manufacturer determines the rest of the address, assigning a unique value
which identifies the host address. A manufacturer that uses all the addresses
in the original assignment can apply for a new MAC address assignment.
Note: Some network cards allow you to change (logically assigned address) the
MAC address through jumpers, switches, or software. However, there is little
practical reason for doing so.
Ethernet Standards
The following table compares the characteristics of various Ethernet implementations.
Category
Standard
Bandwidth
Cable Type
Maximum Segment
Length
10Base5
10 Mbps
Coaxial
(thicknet)
500 meters
10Base2
10 Mbps
Coaxial (thinnet) 185 meters
10BaseT
10 Mbps (half
duplex)
20 Mbps (full
duplex)
Twisted pair
(Cat3, 4, or 5)
Ethernet
100 meters
Fast
Ethernet
Gigabit
Ethernet
100BaseTX
100 Mbps (half

duplex)
200 Mbps (full
duplex)
Twisted pair
(Cat5)
100 meters
100BaseT4
100 Mbps (half

duplex)
200 Mbps (full
duplex)
Twisted pair
(Cat5)
100 meters
100BaseFX
100 Mbps (half

duplex)
200 Mbps (full
duplex)
Fiber optic
412 meters (half duplex

multimode cable)
2,000 meters (full duplex
singlemode cable)
1000BaseSX
(short)
1,000 Mbps (half

duplex)
Fiber optic
2,000 Mbps (full
duplex)
220 to 550 meters

depending on cable quality
1,000 Mbps (half

duplex)
Fiber optic
1000BaseLX (long)
2,000 Mbps (full
duplex)
550 to 5,000 meters

depending on cable quality
1,000 Mbps (half

1000BaseCX (short duplex)
Special copper
copper)
2,000 Mbps (full
duplex)
25 meters, used within

wiring closets
1000BaseT
1,000 Mbps (half

duplex)
Twisted pair
2,000 Mbps (full (Cat5e)
duplex)
100 meters
Fast Ethernet was designed to be as compatible with 10BaseT Ethernet as possible. This provides
an easy migration path from 10BaseT to 100BaseT/100BaseT4 (and even to Gigabit Ethernet).
Most new networking devices that are Fast or Gigabit Ethernet capable also support
10BaseT standards. Devices autosense the specifics of the network configuration and set
themselves to use the fastest communication method possible.
If your network uses 10BaseT and has Cat5 cable, you can slowly migrate from 10BaseT to
FastEthernet (remember that FastEthernet uses Cat5 cable). As you replace components
such as NICs and hubs with FastEthernet devices, portions of the network will begin
operating at FastEthernet speeds.
You can begin your upgrade with:
o Critical components, such as hubs, switches, and server NICs
o Segments that service mission-critical applications
o Workstations that have heavy bandwidth requirements
Half- and Full-Duplex

With the original Ethernet standards, all devices shared the same cable. This caused two problems:
Collisions occur when two devices transmit at the same time. Devices needed to be able to
detect and recover from collisions.
Each device could either transmit or receive data at any given time. This meant that the
device was either receiving data or listening for incoming data. Devices were not able to
both send and receive at the same time (much like using a one-lane road for traffic in two
different directions).
These two problems were solved in the following ways:
Using twisted pair cable, multiple strands of wires are combined into a single cable. Devices
can use different wires to send and receive data (allowing them to do both simultaneously).
Using switches, devices are given a dedicated communication path. With a single device
connected to a switch port, collisions are eliminated.
With these problems solved, you can turn off collision detection. Devices can transmit and receive
data simultaneously, and can begin transmitting data as soon as they have data to send.
Devices with collision detection turned on operate in half-duplex mode; devices with collision
detection turned off operate in full-duplex mode.
Mode
Halfduplex
Description
Bandwidth
Collision detection is turned on
The device can only send or receive at
any given time
Up to the rated bandwidth (10 Mbps for
Devices connected to a hub must use
10BaseT, 100 Mbps for 100BaseT, etc.)
half-duplex communication
Fullduplex
Collision detection is turned off

The device can send and receive at the
same time
Double the rated bandwidth (20 Mbps for
Requires full-duplex capable NICs
10BaseT, 200 Mbps for 100BaseT, etc.)
Requires switches with dedicated
switch ports (a single device per port)
Bridging and Switching

What is the difference between a bridge and a switch?

What is the 80/20 rule of network segmentation with bridges?
How do bridges and switches learn MAC addresses?
What is the difference between the store-and-forward and the fragment-free switching
methods?
Which switching method is the fastest?
101. Describe the purpose and functions of various network devices

102. Select the components required to meet a network specification
flows in a network
108. Determine the path between two hosts across a network
204. Explain basic switching concepts and the operation of Cisco switches
Bridge Facts
A bridge is a data forwarding device that provides data transfer. You should understand the
following concepts relating to the operation of bridges.
Bridges connect two media segments that use the same protocol.
Bridges examine the source address to determine the media segment of network devices.
Bridges operate at the Data Link layer of the OSI model.
Bridges maintain a table of device addresses and their corresponding segments.
Each segment connected by a bridge can have the same network address.
Messages within a media segment are prevented from crossing over to another segment.
Bridges offer the following advantages:
Bridges prevent wasted bandwidth by eliminating unnecessary traffic between segments.

Bridges increase the maximum network length.
Bridges forward packets for multiple upper-layer protocols.
Bridges can link segments with dissimilar transmission media and media access methods.
Bridges have the following limitations:
Bridges cannot link multiple architectures because different frame types are used.
Bridges cannot translate upper-layer protocols.
Bridges cannot forward packets to different networks based on the network address.
Bridges do not filter broadcast packets.
Use bridges to isolate traffic to a segment, or to prevent unwanted traffic from crossing over to
other segments, or to slow WAN links. When designing the placement of bridges on the network,
follow the 80/20 rule.
At least 80% of network traffic should stay within a segment.

No more than 20% of network traffic should pass through the bridge to another segment.
Switch Facts
A switch is a multiport bridge. It provides the same functionality, but with a higher port density. In
addition, switches provide features that cannot be found in bridges.
Switches are associated with the Data Link layer of the OSI Model.
Switches build a forwarding database in a manner similar to bridges. Switches examine the
source and destination Data Link address in each packet to build the database and make
forwarding decisions.
Switches connect multiple segments or devices and forward packets to only one specific
port.
You can connect a single device to a switch port or multiple devices to a switch port by
using a hub.
Switches offer the following advantages over a non-switched network.
Switches create separate collision domains.

Switches provide guaranteed bandwidth between devices, if dedicated ports are used.
Switches can be used to provide collision-free networking, if only one device is connected
to each switch port.
Switches enable full-duplex communication.
Switches induce less latency than other segmentation solutions.
Switches can simultaneously switch multiple messages.
Switches can mix 10 Mbps- and 100 Mbps-capable devices, if the switch is a 100 Mbps
switch.
Ethernet switches can be implemented without re-cabling.
Switches have replaced bridges in most network applications.

Bridge and Switch Forwarding Facts
Both bridges and switches build a forwarding database. The database is a list of Data Link (MAC)
addresses and the port used to reach the device. Bridges and switches can automatically learn about
devices to build the forwarding database. A network administrator can also program the device
database manually. Bridges and switches use the following process to dynamically build the
forwarding database:
The process begins by examining the source address of an incoming packet. If the source
address is not in the forwarding database, an entry for the address is made in the database.
The port it came in on is also recorded.
The destination address is then examined.
o If the destination address is in the database, the packet is forwarded to the
appropriate port if the port is different than the one on which it was received.
o If the destination address is not in the database, the packet is sent out all ports except
for the one on which it was received. This is known as flooding.
o A broadcast packet is forwarded (flooded) to all ports except the one on which it was
received.
Transparent bridges forward packets only if the following conditions are met.
The frame contains data from the layers above the Data Link layer.
The frame's integrity has been verified through a valid Cyclic Redundancy Check (CRC).
The frame is not addressed to the bridge.
How switches forward packets depends on the switch type. The following table compares the
different methods the switch uses to forward packets (some Cisco switches support all three
methods).
Method
Store-andforward
Characteristics
Store-and-forward switches:
Receive the entire frame.

Verify the frame's integrity (check the CRC). Frames with errors are not
forwarded.
Forward the frame to the destination device.
Introduce more latency (delay) than cut-through switches.
Cut-through switches:
Cut-through
Read the destination device address.

Forward the packet without verifying frame integrity.
Are faster than store-and-forward switches (less latency).
Fragment-free switches:
Fragment-free
Read the first 64 bytes of a frame.

Verify that the packet is not a fragment.
Forward non-fragmented frames.
Introduce some latency, but not as great as store-and-forward switching.
Note: Newer switches can monitor each port and determine which switching method to use. They
can automatically change to store-and-forward if the number of errors on a port exceeds a
configurable threshold.
Routing
What type of information is stored in the routing table?

What is convergence?
What is the function of a routing protocol?
A computer needs to send a message to another computer on the same network. What MAC
address would go into the destination portion of the frame?
A computer needs to send a message to another computer on a different network. What
MAC address would go into the destination portion of the frame?
As a packet moves from device to device through an internetwork, do the Network layer
addresses change or remain the same?
101. Describe the purpose and functions of various network devices

flows in a network
108. Determine the path between two hosts across a network
401. Describe basic routing concepts (including: packet forwarding, router lookup process)
Routing Facts
A router is a device that sends packets from one network to another network. Routers receive
packets, read their headers to find addressing information, and send them on to their correct
destination on the network or Internet. Routers can forward packets through an internetwork by
maintaining routing information in a database called a routing table. The routing table typically
contains the address of all known networks and routing information about that network such as:
Interface
Routing Path
Next Hop
Route Metric (Cost)
Route Timeout
Routers build and maintain their routing database by periodically sharing information with other
routers. The exact format of these exchanges is based on the routing protocol. The routing protocol
determines:
The information contained in the routing table

How messages are routed from one network to another
How topology changes (i.e. updates to the routing table) are communicated between routers
Regardless of the method used, changes in routing information take some time to be propagated to
all routers on the network. The term convergence is used to describe the condition when all routers
have the same (or correct) routing information.
Message Routing Facts
To send a message from one host to another on a different network, the following process is used:
1. The sending host prepares a packet to be sent. It uses its own IP address for the source
Network layer address, and the IP address of the final receiving device as the destination
Network layer address.
2. The sending host creates a frame by adding its own MAC address as the source Physical
layer address. For the destination Physical layer address, it uses the MAC address of the
default gateway router.
3. The sending host transmits the frame.
4. The next hop router reads the destination MAC address in the frame. Because the frame is
addressed to that router, it processes the frame.
5. The router strips off the frame header and examines the packet destination address. It uses a
routing protocol to identify the next hop router in the path.
6. The router repackages the packet into a new frame. It uses its own MAC address as the
source Physical layer address. It uses the MAC address of the next hop router for the
destination Physical layer address.
7. The router transmits the frame.
8. The next hop router repeats steps 4 through 7 as necessary, until the frame arrives at the last
router in the path.
9. The last router in the path receives the frame and checks the destination IP address
contained in the packet.
10. Because the destination device is on a directly connected network, the router creates a frame
using its own MAC address as the source address, and the MAC address of the destination
device as the destination physical address.
11. The router transmits the frame.
12. The destination device receives the frame. Inside the packet it finds the destination address
matching its own IP address, with the source IP address being that of the original sending
device.
Be aware of the following:
On an Ethernet network, the Data Link layer address is the MAC address. On an IP
network, the Network layer address is the IP address.
Both Data Link physical addresses and Network logical addresses are used to send packets
between hosts.
The Data Link address identifies the physical interface. The Network address contains both
a logical network address and a logical device address.
IP (Network layer) addresses are contained in the IP header; MAC (Data Link) addresses
are contained in the Ethernet frame header.
Both the source and destination Network and Data Link addresses are typically contained in
the packet.
Data Link addresses in the packet change as the packet is delivered from hop to hop. At any
point in the process, the Data Link destination address indicates the physical address of the
next hop on the route. The Data Link source address is the physical address of the device
sending the frame.
Network addresses remain constant as the packet is delivered from hop to hop. The
Network addresses indicate the logical address of the original sending device and the
address of the final destination device.
A router uses the logical network address specified at the Network layer to forward
messages to the appropriate network segment.
Connecting Cisco Devices

What HyperTerminal settings should you use to connect to the router console for the first
time?
What are the requirements for using a VTY (virtual terminal) connection to a Cisco device?
What type of cable do you use to connect a PC to a router console port?
After finishing this section, you should be able to complete the following tasks:
Use HyperTerminal to connect to a Cisco device console.

Use Telnet to create a virtual terminal connection to a Cisco device.
205. Perform and verify initial switch configuration tasks including remote access
management
405. Access and utilize the router to set basic parameters
Device Connection Facts

Cisco routers and switches do not have monitors, and you cannot connect a keyboard or a mouse
directly to the device. To manage the device, you connect to the router or switch through either a
dedicated terminal or a PC. There are several options you can use to manage a Cisco device. These
include:
Connection
Type
Description
A console connection allows for a direct connection through a PC to the console
port on the device. The PC will need a terminal emulation program (such as
HyperTerminal and PuTTY) to connect to the device's command line interface. In
the terminal emulation program, use the following settings:
Console
Virtual
Terminal
(VTY)
Security Device
Manager
(SDM)
9600 baud (or a rate supported by your router)

Data bits = 8 (default)
Parity = None (default)
Stop bits = 1 (default)
Flow control = None
A VTY connection connects through a LAN or WAN interface configured on the

device. Use a program such as Telnet or SSH to open the command line interface.
The Cisco device must be configured with an IP address before a VTY connection
can be made.
The Cisco SDM allows a Web browser connection to the device. Once connected,
the SDM allows you to manage the security features and network connections
through a Web-based graphical user interface. Be aware of the following SDM
settings:
10.10.10.1 is the default IP address of the SDM

The default value for both the username and password is cisco
Note: A new router may not be completely configured for an SDM connection, so
you may need to make a console connection first.
Use the following cable types to make the initial connection to the switch or the router for device
management:
Cable Type
Pin-outs Use
1 --> 8
2 --> 7
3 --> 6
4 --> 5
5 --> 4
6 --> 3
7 --> 2
8 --> 1
Use a rollover Ethernet cable to

connect the device's console port to
the serial port on a PC. Connect the
RJ-45 end to the console port, and
connect the serial end to the PC.
Rollover Cable
1 --> 1
2 --> 2
3 --> 3
6 --> 6
Note: If the router has an AUI port,

connect one end to an AUI transceiver
before connecting to the router.
Straight-through Ethernet Cable
1 --> 3
2 --> 6
3 --> 1
6 --> 2
Crossover Ethernet Cable
Use a straight-through Ethernet cable

to connect an Ethernet port on a router
to an Ethernet port on a hub or switch.
You can then access the router from
another PC connected to the same
network using a VTY connection.
Use a crossover Ethernet cable to

connect an Ethernet port on a router
directly to the NIC in a PC. Establish
a VTY session from the PC to connect
to the device.
Note: If the router has an AUI port,
connect one end to an AUI transceiver
before connecting to the router.
System Startup
If the router can't find an IOS image in flash, where will it look next?
What happens if the router can't find a configuration file at startup?
What is the role of the configuration register?
What configuration register value tells the router to skip the startup-config file?
Use setup mode to complete an initial configuration of a Cisco device.

Use the Express setup to configure a Cisco device.
management
402. Describe the operation of Cisco routers (including: router bootup process, POST,
router components)
Startup Facts
The following graphic details the process used to boot the device.
When you turn the router on, it runs through the following boot process.
1. The Power-On Self Test (POST) checks the router's hardware. When the POST completes
successfully, the System OK LED indicator comes on.
2. The router checks the configuration register to identify where to load the IOS image from.
A setting of 0x2102 means that the router will use information in the startup-config file to
locate the IOS image. If the startup-config file is missing or does not specify a location, it
will check the following locations for the IOS image:
1. Flash (the default location)
2. TFTP server
3. ROM (used if no other source is found)
3. The router loads the configuration file into RAM (which configures the router). The router
can load a configuration file from:
1. NVRAM (startup-configuration file)
2. TFTP server
3. If a configuration file is not found, the router starts in setup mode.
Setup Mode Facts
If the router is brand new, it has no startup-config file. Therefore, when it boots, it immediately
enters Setup mode. Setup mode is a special, guided routine that asks you a series of questions and
uses your responses to make basic configuration entries.
There are two ways to enter setup mode:
Boot the router without the startup-config file. This happens when you erase the current
startup-config file, or when you boot a new router.
Use the setup command from privileged mode.
You can exit setup mode without answering all the questions by pressing Ctrl + C. The
information you've entered to that point will not be saved.
Cisco routers and switches come with the following defaults:
No set passwords. During setup mode, passwords are created.

All router interfaces are in shutdown mode until they are enabled.
All switch interfaces are enabled and ready to forward packets.
Note: Some Cisco switches allow you to enter an express setup mode. Be aware of the following
express setup details:
The device must be enabled as a DHCP server.

The device must be power cycled while pressing the Mode button and while your PC is
connected to an Ethernet interface.
Use a Web browser to enter the express setup mode by going to 10.10.10.1.
Command Line Interface (CLI)

What router mode is indicated by the # prompt?

How can you get a list of allowed keywords for a command?
You use help to get a list of keywords for a command. In the list of options you see:
A.B.C.D. What should you type to complete the command?
How can you move the cursor backwards one word?
How do you turn off console configuration messages?
Use help to identify possible commands, keywords, and parameters.

Use advanced editing features to efficiently enter commands at the console.
Turn on and access commands in the history buffer.
management
Command Mode Prompts and Commands
The following table summarizes basic command mode prompts and other commands.
Mode
Prompt
To Enter
User EXEC
Router>
Press <enter>, then log in
Privileged
EXEC
Router#
enable
Global
Router(config)# config terminal
Configuration
Router(configline <type> <number>
Line
line)#
Interface
Router(configif)#
To Exit
exit
logout
disconnect
disable (exit
disconnects)
exit, ^Z*
exit, ^Z*
interface <type> <number>
exit, ^Z*
interface <type>
<number>.<subnumber>
exit, ^Z*
router <type>
exit, ^Z*
None, interactive
dialog
setup
erase startup-config + reload
^C
ROM
Monitor
rommon>
ROM Monitor mode lets you configure

your router if the router can't find a valid
system image, or if the boot sequence is
interrupted when you start the router. It is
an emergency command-line access to the
router. To go to EXEC mode from this
mode, type continue at the prompt.
RXBoot
<boot>
RXBoot mode lets a router boot with a

limited version of the IOS when it cannot
Subinterface
Router
Setup
Router(configsubif)#
Router(configrouter)#
find a valid IOS image in Flash. You enter

RXBoot mode by modifying the
configuration register before rebooting the
router.
*^Z (Ctrl + Z) exits all configuration modes to privileged EXEC mode. exit "backs up"
one configuration mode.
Command Help Facts
Help is available in all device modes. It is context sensitive, so the information you see
depends on what you are doing. Cisco bases this on the mode you are in and the words or
partial words you type with the ?.
To...
Show list of all commands available in the current
mode
Use...
Show commands that begin with specific letter(s)
xx? (no space between the letter and ?)
Show keywords for a command
command ? (space between command and

?)
Get the full command from a partial command
partial command + <tab> (no space)
Note: Typing ? acts as a return, and repeats the last command you entered after the Help
information displays. You do not need to retype the command after you ask for help on it.
When you use Help to display the possible keywords for a command, you will see the
following types of items.
When you see... Supply...

WORD (in caps) Type a one-word response
LINE (in caps) Type a multiple-word response
<0-4567>
Enter a number within the range in brackets
<0-FFFFFF>
Enter a hexadecimal number within the range in brackets
<cr>
The command is complete as typed, press Enter to execute the command
A.B.C.D
Enter an IP address
Editing Features Facts

The following lists summarize the advanced editing features of the CLI.
Use this ...
To ...
Ctrl + A
Move to the beginning of the line
Ctrl + E
Move to the end of the line
Ctrl + B
Left arrow
Go back one character
Ctrl + F
Right arrow
Go forward one character
Esc, then B
Go back one word
(press and release Esc, before pressing B)
Esc, then F
Move forward one word
(press and release Esc, before pressing F)
Ctrl + Z
terminal editing
Quit a configuration mode

Turn advanced editing on
terminal no editing
Turn advanced editing off
When you are in advanced editing mode, the $ indicator appears after the prompt. As you type,
commands longer than the command line appear to scroll under the prompt.
Note: The editing feature uses the same keystrokes as UNIX emacs editing.
Command History Command List
By default, the IOS automatically saves the last 10 commands in the command history buffer. The
command history is specific to the configuration mode you are in.
Use . . .
Ctrl + P or Up arrow
To . . .
Show the previous command
Ctrl + N or Down arrow

terminal history
Show the next command

Turn the command history on
terminal no history
Turn the command history off
terminal history size <0-256> Set the size of the history buffer
show history
Show all the commands in the history buffer
Controlling Screen Output

As you work with the device at the console and make configuration changes, response messages are
often displayed on the screen. The following table describes various ways to control the response
messages shown.
Problem
Solution
When making configuration changes, the following message is

constantly displayed (sometimes as you are typing):
Use:
%SYS-5-CONFIG_1: Configured from console by console
no logging console
to turn these messages off.
Use:
When working with the device through a Telnet session, when you use terminal monitor
to send debug output to the
a debug command, output will not be shown.
telnet session.
Use:
logging buffered
When viewing debug information, you want to review previous

information, or debug information is shown too quickly for you to
examine it.
to send logging
information to RAM, then
use:
show log
to view information one

screen at a time.
Managing System Files

Where is the startup-config file stored? Where is the running-config file stored?
What is stored in ROM?
What is the generic syntax for loading a configuration file into RAM?
What does the boot system command do?
Save your configuration changes.

Load an IOS image from an alternate location.
Upgrade the IOS image.

409. Manage IOS configuration files (including: save, edit, upgrade, restore)
410. Manage Cisco IOS
Router Memory
Be sure you understand the difference between the following types of router storage.
Memory Type
ROM (ReadOnly Memory)
Characteristics
Preprogrammed, non-writable memory containing the bootstrap startup program,
an older, smaller-scale version of the operating system (IOS) software, and the
Power-on Self-Test (POST) program
Non-volatile but programmable memory containing the proprietary Cisco
operating system (IOS) images
Note: Older routers dont have flash memory
Flash
RAM (Random Volatile memory containing the running operating system and current (unsaved)
Access Memory) configuration information
NVRAM (NonVolatile RAM)
Non-volatile but persistent memory that contains the backup copy of the startup
configuration (startup-config) file and virtual configuration register
Note: On some routers, NVRAM holds the IOS image
The contents of non-volatile memory (such as ROM, flash, and NVRAM) remain when the
router is powered off. The contents of volatile memory (RAM) are lost when the router is
powered down.
Copy Command List

The device can load a configuration file from:
NVRAM (startup-configuration file by default value 0x2102)

TFTP server
Changes to the configuration are stored in RAM in the running-config file. To save your
configuration changes permanently, and to load different versions of the configuration files from
various locations, use the copy command in privileged EXEC mode.
Use . . .
Router#copy run start
To . . .
Save the contents of the running-config file to NVRAM
Router#copy start run
Copy the startup-config file into RAM
Router#copy run tftp
Save the contents of the running-config file to a TFTP

server
Router#copy start tftp
Save the contents of the startup-config file to a TFTP

server
Router#copy tftp start
Copy a configuration file from the TFTP server into

NVRAM
Router#copy tftp run
Copy a configuration file from the TFTP server into RAM
Configure a Cisco router as a TFTP server. When using

Router(config)#tftp-server this command, you must specific the location (flash or
flash <filename>
rom) of the IOS image file as well as the IOS image file
name.
You can also use the erase command to delete the configuration files--but be very careful not to
erase files you need!
Use . . .
To . . .
Router#erase flash Delete the contents of Flash memory (deletes the IOS image)
Router#erase start Erase the contents of the startup-config file
Router#erase nvram Delete the contents of NVRAM (which also erases startup-config)
Router#reload
Restarts the router
You can also use the following commands to manage system files:
Use . . .
show version
To . . .
Display information about hardware and firmware including
the configuration register value
configure memory
or
copy startup-config
running-config
Copy configuration information from another source (like

NVRAM)
configure terminal
Configure information into the RAM of a router
IOS Boot and Upgrade Location Command List

The router can load an IOS image from the following locations:
Flash
TFTP server
ROM (limited version of the IOS software)
Use the boot system command in global configuration mode to identify alternate locations
for the IOS image. Use the copy command to archive, upgrade, or replace an IOS image.
Use . . .
Router(config)#boot system flash
<IOSfilename>
To . . .
Identify an IOS image file in flash to
use at boot.
Router(config)#boot system tftp

<IOSfilename> <tftp_address>
Identify an IOS image file on a

TFTP server to use at boot.
Router(config)#boot system rom (IOS versions

11.2 and below)
Router(config)#boot system flash
bootflash: (IOS versions 12.0 and above
Specify to use the limited IOS

version stored in ROM at boot.
Router#copy flash tftp
Back up (copy) the IOS image from

Flash to the TFTP server.
Router#copy tftp flash
Restore the IOS image from backup

on the TFTP server to Flash.
Note: When you use the boot system command, you are not making backup copies of the IOS
image, nor are you replacing the default IOS search order. You are directing the router where to
look for the IOS image on boot-up. It tries each location in turn, until it finds a valid IOS image. If
one is not found, it returns to the default load sequence.
Using Show Commands

Use show commands to find information about the device configuration.
215. Interpret the output of various show and debug commands to verify the operational
status of a Cisco switched network
416. Verify router hardware and software operation using SHOW & DEBUG commands
Show Command List (Basic)
The following list summarizes common information you can display using common show
commands.
Use this command...

show version
To...
View hardware configuration, running IOS version, ROM bootstrap
version, and RAM and processor information
show runningconfig
View the currently running configuration file
show startupconfig
or
show config
View the startup configuration file stored in NVRAM (the saved copy of
the configuration file)
show flash
View the size of the configuration files and the available flash memory
View information for all IOS image files stored on the router
show history
View the commands in the command history list
show protocols
or
show interfaces
View the IP addresses assigned to a specific interface
or
show ip
interfaces
show protocols
or
View the status of all interfaces
show interfaces
Hostname and Descriptions

When is the Slot/Sub-slot/Port numbering used?

How do fixed ports and WIC slots affect the numbering scheme for a device?
What changes in the prompt after you set a hostname?
Change the device host name.

Configure descriptions on device interfaces.
management
406. Connect, configure, and verify operation status of a device interface
Interface Numbering Facts

The switch interface numbering scheme includes the bank number and port number:
Portion
Details
Bank
number
Port
number
Examples
Switches that have one fixed bank are assigned 0.

Switches that have multiple banks start with 0 and are
assigned from bottom to top. For example, if a switch
had 5 banks, it would have bank numbers 0-4.
Port numbers are assigned starting with 1.

Switches that have 1 row of ports on a bank are
assigned from left to right.
Switches that have 2 rows of ports on a bank are
assigned from top to bottom and left to right.
FastEthernet 2/1 (3rd

bank/1st port)
FastEthernet 1/5 (2nd
bank/5th port)
FastEthernet 0/7 (fixed
bank or 1st bank/7th
port)
FastEthernet 5/1 (6th
bank/1st port)
Router interface numbering includes the following types of schemes:

Scheme
Details
Examples
Older Cisco routers, such as the Cisco 2500, use a fixed

port numbering scheme. In the fixed port numbering
scheme:
Fixed ports
Slot/Port
numbering
Each built-in port was hard-wired with a port

number.
Numbering starts with 0, and is assigned from
right to left.
Serial0 (1st serial port)

Serial1 (2nd serial port)
Ethernet0 (1st Ethernet
port)
Newer Cisco routers, such as the Cisco 2600, support

FastEthernet3/4 (3rd
WAN Interface Cards (WIC) and Network Modules (NM) NM slot/5th FastEthernet
with various ports. Some Network Modules include slots port)
for WAN Interface Cards. In the Slot/Port numbering

scheme:
The slot number scheme includes:

o Built-in ports and built-in WIC slots are
given NM slot number 0. The remaining
NM slots are assigned from right to left
and bottom to top.
o If the device does not have built-in ports or
built-in WIC slots, the NM slot numbering
is assigned from right to left and bottom to
top, starting with 0.
Note: When learning about the router's
NM slots, discover whether or not the
router has built-in ports and built-in WIC
slots.
The port numbers start with 0 and are assigned
from right to left and bottom to top for each NM
slot.
The newest Cisco routers, such as the Cisco

1800/2800/3800, use an enhanced slot/port numbering
scheme to identify the WIC sub-slot. In the Slot/Subslot/Port numbering scheme:
Slot/Subslot/Port
numbering
Built-in WIC ports are numbered using a slot of 0

and a sub-slot that is the WIC slot number.
WIC ports on a NM slot are numbered using the
NM slot number and the WIC's sub-slot number
on the NM.
Ports (other than those of a WIC) use the slot/port
numbering scheme.
FastEthernet0/3 (builtin/4th FastEthernet port)

Serial2/3 (2nd NM
slot/4th serial port)
Serial1/5 (1st NM
slot/6th serial port)
Serial0/2 (built-in or 1st
WIC slot/3rd serial port)
FastEthernet2/1/0 (2nd
NM slot/2nd WIC subslot/1st FastEthernet port)
FastEthernet0/0/0 (builtin/1st WIC sub-slot/1st
FastEthernet port)
FastEthernet0/1/3 (builtin/2nd WIC sub-slot/4th
FastEthernet port)
Serial4/1/1 (4th NM
slot/2nd WIC subslot/2nd Serial port)
Serial0/1/0 (built-in/2nd
WIC sub-slot/1st Serial
port)
Ethernet1/0 (1st NM
slot/1st Ethernet port)
FastEthernet0/1 (builtin/2nd FastEthernet port)
Hostname and Description Command List

During initial setup, you can configure a host name for your device (i.e. router or switch). This is
the name that appears in the EXEC prompt. Unlike the device itself, interfaces do not have specific
names that change the prompt. However, you can add a description to the configuration file that
helps you identify the interface.
Use . . .
Router(config)#hostname <name>
To . . .
Change the host name of the router
Router(config)#int serial 0/0

Router(config)#int s0/0
Go to interface configuration mode for the first

serial interface. You can use abbreviations for the
Router(config)#int
Router(config)#int
Router(config)#int
0/1
Router(config)#int
Router(config)#int
Router(config)#int
Ethernet 0
interface type, such as:
ether0
FastEthernet
fa = FastEthernet
gi = Gigabit
Fa0/1
s = Serial
Gigabit 0/1
e = Ethernet
gi0/1
Router(config-if)#description
<description text>
Set a description for a specific interface
Examples
The following set of commands sets the hostname of the router to ATL1:
Router#config t
Router(config)#hostname ATL1
ATL1(config)#
The following set of commands adds a description of ATL to NYC for the first serial interface on
the router:
Router(config)#int ser 0
Router(config-if)#description ATL to NYC
Note: To undo any configuration change, use the same command preceded by the no keyword
followed by the command. For example, to remove a description from an interface, use the
following command:
Router(config-if)#no description
Notice that in many cases you can leave off additional parameters when using the no command.
System Passwords
What is the difference between the enable and the enable secret passwords? Which one is
more secure?
How would you require a password when logging on through the console?
You have configured the VTY lines on a router with a password but you did not use the
login command. Will VTY login be allowed? Will a password be required?
What must you do to disable VTY login?
Configure router passwords including: enable, console, and VTY.

Restrict console and VTY access to a Cisco device.
Recover device passwords.
management
417. Implement basic router security
Device Password Facts

The following table lists three of the most common passwords that you can configure on your
device:
Password
Type
Description
Console
Controls the ability to log on to the router through a console connection
VTY
Controls the ability to log on to the router using a virtual terminal (VTY) connection
Controls the ability to switch to configuration modes. There are two different
passwords that might be used:
EXEC mode
The enable password is stored in clear text in the configuration file.

The enable secret password is stored encrypted in the configuration file.
Note: The router always uses the enable secret password if it exists.
Be aware of the following recommendations for configuring router passwords:
Passwords are case-sensitive.

For security reasons, you should not use the same password for both your enable and enable
secret passwords.
You can set the enable, enable secret, and line passwords in setup mode.
Cisco routers support Terminal Access Controller Access Control System (TACACS) and
Remote Authentication Dial-In User Service (RADIUS) to centrally validate users
attempting to gain access to the router.
The following table summarizes basic password commands.
Use . . .
Router(config)#enable
secret <password>
To . . .
Set the encrypted password used for privileged mode access. The
enable secret is always used if it exists.
This command uses the Message-Digest 5 (MD5) hashing
algorithm to encrypt the password.
Router(config)#enable
password <password>
Set the unencrypted password for privileged mode access. This

password is used if the enable secret is not set.
Router(config)#line con 0
Switch to the line configuration mode for the console.
Router(config)#line vty
<0-197> <1-197>
Switch to the line configuration mode for the virtual terminal.

Specify one line number or a range of line numbers, for example:
line vty 0 4
Router(configline)#password
Set the line password (for either console or VTY access).
Router(config-line)#login
Require the password for line access.
Router(config)#no enable
secret
Router(config)#no enable
password
Router(config-line)#no
login
Router(config-line)#no
password
Remove the password. The no login command disables password

checking.
Router(config)#service
password-encryption
Encrypt all passwords as a type 7 password. Encrypted type 7

passwords are not secure and can be easily broken; however, the
encrypted values do provide some level of protection from
someone looking over your shoulder after having issued the show
run command. Rather than relying on this encryption, make sure
to use the enable secret command for better encryption.
Note: If you do not use the login command in line mode, a password will not be required for
access, even though one is set.
Access to the console through a Telnet session is controlled by the login and the password entries.
To prevent VTY access, there must be a login entry without a password set. Access is allowed
based on the following conditions:
no login, no password = access is allowed without a password

login, no password = access is denied (the error message indicates that a password is
required but none is set)
no login, password = access is allowed without a password
login, password = access is allowed only with correct password
Password Recovery Facts

Password recovery is the process of discovering or resetting forgotten router passwords. The exact
process you use to recover lost passwords depends on the switch model. Listed below are the
general steps you would take for the 2960 switch:
1. Establish a console connection to the switch.
2. Unplug the power cable.
3. Hold down the mode button while reconnecting the power cable to the switch. Release the
mode button when the SYST LED blinks amber and then turns solid green. When you
release the mode button, the SYST LED blinks green.
4. Type the flash_init command.
5. Type the load_helper command.

6. Type the dir flash: command. Note: make sure to include the colon (:).
7. Type rename flash:config.text flash:config.old to rename the configuration file.
8. Type the boot command to restart the system.
9. Enter yes to terminate autoinstall.
10. Enter n at the prompt to abort the initial configuration dialog.
11. Type enable to enter enable mode.
o To save the previous settings and configurations of the switch, type rename
flash:config.old flash:config.text
o To overwrite the settings and configurations of the switch, type copy
flash:config.text system:running-config to copy the configuration file into
memory.
Note: the configuration file is now reloaded.
12. Enter configuration mode to change the passwords.
13. In global EXEC mode, type copy run start to save the changes.
To recover passwords on most routers, you need to modify the configuration register to bypass the
startup-config file and boot the router with a limited IOS version. You can then load the existing
startup-config file and view or modify the current password settings. The exact process you use to
recover lost passwords depends on the router model. Listed below are the general steps you would
take for the 1800 series routers:
1. Establish a console connection to the router.
2. At the prompt, type show version. Record the value for the configuration register (usually
0x2102).
3. Turn the router off and on.
4. Within 60 seconds, use the keyboard to send a break sequence to the router. For a Windows
system, the break sequence is typically one of the following:
o Break + F5
o Shift + F5
o ^$B (Shift + 6, Shift + 4, Shift + b)
5. Type confreg 0x2142 to change the configuration register setting.
6. Type reset or i to reboot. With the configuration register changed, the router reboots
bypassing the startup-config file.
7. The router will automatically enter Setup mode. At this point you can:
o Use Setup mode to configure the router (including the passwords).
o Quit Setup mode (using Ctrl + C) and change only the existing passwords.
1. Type enable to enter privileged EXEC mode.
2. Type copy start run to load the startup-config file.
3. Enter configuration mode to change the passwords.
4. Type config-register 0x2102 to change the configuration register back to the
default.
5. Exit configuration mode and use copy run start to save the changes to the
passwords.
8. Use the reload command to restart the router normally.
Banners
When do each of the banners display?

What banner do you configure if you use the banner command without specifying the
banner type?
What is the role of the delimiting character?
You type the following command at the router: banner exec this is it. What will show
following a successful login?
Configure, modify, and delete router banners.
management
417. Implement basic router security
Banner Command List

Banners display messages that anyone logging into the device can see. The following four types
of banners display at various times during the login or startup sequence.
Use . . .
Router(config)#banner
motd
To . . .
Set the Message-of-the-day (MOTD) banner. The
MOTD banner displays immediately after a connection
is made.
login
Set the login banner. The login banner displays after the
MOTD banner and before the login prompt.
exec
Set the EXEC banner. The exec banner displays after a

successful login.
incoming
Set the incoming banner. The incoming banner displays

for a reverse telnet session.
Router(config)#no banner
<type>
Removes the specified banner
Note: The banner command without a keyword defaults to set the MOTD banner.
Follow the banner command with a delimiting character. The delimiter encloses the banner text,
and helps the router identify the beginning and ending of the banner. This allows you to
construct multiple-line banners.
Example
The following commands set the MOTD, login, and EXEC banners, using # as the delimiting
character and inserting a hard return between each banner:
Router(config)#banner motd # This is the Message-of-the-day banner!
#
Router(config)#banner login # This is the Login banner!
#
Router(config)#banner exec # This is the Exec banner!
Cisco Discovery Protocol (CDP)

What are the requirements for using CDP?

You have not yet configured an IP address on a Cisco router, but the interface is up. Will
the router be able to use CDP to discover neighboring device information?
You want to view information about a router that is two hops away? How can you view this
information?
How do you turn off CDP advertisements for a single interface? How do you disable CDP
on a router?
Use CDP to view information about neighboring devices.

Enable and disable CDP on devices and specific interfaces.
Configure CDP timers.
management
CDP Command List

The Cisco Discovery Protocol (CDP) is a protocol that Cisco devices use to learn and share
information about each other. Cisco devices, such as routers and switches, can discover
neighboring Cisco devices through CDP.
By default, CDP is enabled on all interfaces.

CDP only shares information with directly connected (neighboring) devices.
CDP works when there is a valid Data Link layer connection.
CDP works regardless of the Network layer and other protocols used. It can discover
information on LANs, Frame Relay, and other network architectures.
Use the following commands to customize and view CDP information.

Use . . .
Router(config)#cdp holdtime
<10-255>
To . . .
Specify the amount of time that information in a packet is still
valid (default = 180 seconds)
Use the no cdp holdtime command to reset the value to its
default.
Router(config)#cdp timer <5900>
Specify how often CDP packets are exchanged (default = 60

seconds)
Use the no cdp timer command to reset the value to its
default.
Router(config)#cdp run
Enable CDP on the router
Router(config)#no cdp run
Disable CDP on a router, to prevent the router from

exchanging CDP packets
Router(config-if)#cdp enable
Turns CDP for an interface on
Router(config-if)#no cdp
enable
Turns CDP for an interface off
Router#show cdp
View CDP information
Router#show cdp interface
Show information about neighbors accessed through an

interface
Show CDP configuration information for the router including
the holdtime, encapsulation, and CDP exchange interval
Show information about all neighboring Cisco devices
including:
Router#show cdp neighbors
Device ID
Local interface
Holdtime
Capability
Platform
Port ID
Shows all information for the show cdp neighbors command

and adds:
Router#show cdp neighbors
detail
Network address (such as the IP address)

Enabled protocols
Software version
Router#show cdp entry *
Show the same information as show cdp neighbors detail
Router#show cdp entry <name

of the neighbor>
Show the same information as show cdp neighbors detail,

but only for the named neighbor
Router#show cdp traffic
Show the number of CDP advertisements sent and received
Examples
The following commands turn on CDP for the router and configures it to send CDP packets every
90 seconds.
Router(config)#cdp run
Router(config)#cdp timer 90
The following commands turn off CDP on the router's first Ethernet interface.
Router(config)#int eth 0
Router(config-if)#no cdp enable
Connecting Devices
When would you use a crossover cable when connecting to a Cisco device?
What type of cable do you use to connect two switches?
What is the SFP slot on a switch used for?
How does Auto-MDI/MDIX affect cable selection when connecting devices?
201. Select the appropriate media, cables, ports, and connectors to connect switches to other
LAN Connection Facts

When connecting devices in a LAN, you will need to use different types of Ethernet cables. You
will need to know the pin positions of the cable types to differentiate them from each other. The
types of Ethernet cables used for LAN connections include the following:
Pin
Uses
Position
Type
1 --> 1
2 --> 2
3 --> 3
6 --> 6
Use a straight-through Ethernet cable

when connecting the following
devices:
Workstation to hub
Workstation to switch
Router to hub
Router to switch
Straight-through Ethernet Cable

Use a crossover Ethernet cable when
connecting the following devices:
1 --> 3
2 --> 6
3 --> 1
6 --> 2
Switch to switch
Switch to hub
Hub to hub
Workstation to router
Workstation to workstation
Router to router
Crossover Ethernet Cable

Be aware of the following when making LAN connections:
Through Auto-MDI/MDIX, newer switches can determine what type of Ethernet cable is
needed and will internally change the sending/receiving pin positions if needed.
Some Cisco routers provide a generic Attachment Unit Interface (AUI) port. The AUI port
is designed to connect to an external transceiver for conversion to a specific media type,
such as coaxial or fiber optic.
To support LAN distances above twisted pair Ethernet limits (>100 meters), use the switch's
SFP slot (a Gigabit uplink port) and fiber optic media.
Switch Configuration
What configuration modes are unique to switches?
How do you identify ports which are administratively shut down?
What information does the SYST LED provide?
Configure basic switch port parameters.
View port statuses.

management
207. Identify, prescribe, and resolve common switched network media issues, configuration
issues, auto negotiation, and switch hardware failures
215. Interpret the output of various show and debug commands to verify the operational
status of a Cisco switched network.
Switch Activity Facts

In this course, you will learn how to configure the Catalyst 2960 series switch. The 2960 series
switch has various status lights (or LEDs) which provide information about the switch's activity.
Light
SYST
(System)
Meaning
A single system light gives you information about the overall switch status.
Solid green = System is operational

Solid amber = System is receiving power but is not functioning properly
Off = System is not powered on
A single RPS light shows the status of the redundant power supply.
RPS
(Redundant
Power Supply)
Solid green = RPS is present and ready to provide back-up power

Flashing green = RPS is connected, but is unavailable because it is
providing power to another device
Solid amber = RPS is in standby mode or in a fault condition
Off = RPS is off or not properly connected
Each port has a light that indicates the status of the port. By pressing the Mode button, you
can view three different types of information for each port.
When the Mode button selects Stat:
Port Stat
(Port
status)
Solid green = Link present and is operational

Flashing green = Link activity (port is sending or receiving data)
Alternating green-amber = Link fault (Error frames can affect
connectivity, and errors such as excessive collisions, cyclic redundancy
check (CRC) errors, and alignment and jabber errors are monitored for a
link-fault indication)
Solid amber = Port is blocked by Spanning Tree Protocol (STP) and is not
forwarding data
Flashing amber = Port is blocked by STP and is sending or receiving

packets
Off = No link, or port was administratively shut down (if viewing the port
status with the GUI, a brown color indicates a shut down port)
When the Mode button selects Duplex:

Duplex
(Port
duplex
mode)
Solid green = Full duplex

Off = Half duplex, or no link present (if viewing the port duplex with the
GUI, a blue color indicates half duplex)
When the Mode button selects Speed:

Speed
(Port
speed)
Flashing green = 1000 Mbps (1 Gbps)

Solid green = 100 Mbps
Off = 10 Mbps, or no link present (if viewing the port speed with the GUI,
a blue color indicates 10 Mbps)
On a simple LAN, you can connect the switch to the network, connect devices, and it will
automatically begin switching traffic to the correct ports. The switch comes preconfigured to work
out-of-the-box without configuration. To customize the switch configuration, connect to the switch
in one of the following ways:
Console connection
Telnet session
Web management software (connect through the LAN through a Web browser)
Note: You must configure an IP address for the switch to manage it through a Telnet or Web
session.
Switch Configuration Modes
The following graphic illustrates some of the configuration modes of the switch.
The following table describes some of the configuration modes of the switch:
Mode
Details
CLI Mode Prompt
The switch has multiple interface modes depending on the

physical (or logical) interface type. For this course, you
should be familiar with the following switch interface
modes:
Interface
configuration
Ethernet (10 Mbps Ethernet)

FastEthernet (100 Mbps Ethernet)
GigabitEthernet (1 GB Ethernet)
VLAN
Switch(configif)#
Note: The VLAN interface configuration mode is used to

configure the switch IP address and other management
functions. It is a logical management interface configuration
mode, instead of a physical interface configuration mode as
used for the FastEthernet and GigabitEthernet ports.
Details of the config-vlan mode include the following:
Config-vlan
You can use the config-vlan mode to perform all

Switch(configVLAN configuration tasks.
Changes made in vlan mode take place immediately. vlan)#
Note: Do not confuse the config-vlan mode with the VLAN

interface configuration mode.
Details of the VLAN configuration mode include the
following:
VLAN
configuration
The vlan configuration mode allows you to only

configure a subset of VLAN features.
Changes made in the VLAN configuration mode do
not take effect until you save the changes, either
Switch(vlan)#
before or while exiting the configuration mode.
Changes made in the VLAN configuration mode are
not stored in the regular switch configuration file.
Note: The 2960 switch recommends that you configure

VLAN parameters from config-vlan mode, because VLAN
configuration mode is being deprecated (phased out).
Line
Use this mode to configure parameters for the terminal line, Switch(configline)#
configuration such as the console, Telnet, and SSH lines.
Switch Configuration Command List
The following table lists common switch configuration commands:
Task
Command
Move to interface configuration mode
switch(config)#interface FastEthernet 0/14

switch(config)#interface GigabitEthernet 0/1
Move to configuration mode for a range

of interfaces
switch(config)#interface range fastethernet

0/14 - 24
switch(config)#interface range
gigabitethernet 0/1 - 4
switch(config)#interface range fa 0/1 - 4 , 7

- 10
switch(config)#interface range fa 0/8 - 9 ,
gi 0/1 - 2
Set the port speed on the interface
switch(config-if)#speed
10
100
1000
auto
Set the duplex mode on the interface
switch(config-if)#duplex half
switch(config-if)#duplex full
switch(config-if)#duplex auto
Enable or disable the interface
switch(config-if)#no shutdown
switch(config-if)#shutdown
Show interface status of all ports
switch#show interface status
Show line and protocol status of all ports switch#show ip interface brief
Be aware of the following switch configuration details:
All switch ports are enabled (no shutdown) by default.

Port numbering on some switches begins at 1, not 0. For example, FastEthernet 0/1 is the
first FastEthernet port on a 2960 switch.
Through auto-negotiation, the 10/100/1000 ports configure themselves to operate at the
speed of attached devices. If the attached ports do not support auto-negotiation, you can
explicitly set the speed and duplex parameters.
If the speed and duplex settings are set to auto, the switch will use auto-MDIX to sense the
cable type (crossover or straight-through) connected to the port and will automatically adapt
itself to the cable type used. When you manually configure the speed or duplex setting, it
disables auto-MDIX so you will need to be sure to use the correct cable.
The 2960 switch always uses the store-and-forward switching method. On other switch
models, you might be able to configure the switching method.
Switch Interface Status Facts

You can use the interface status to understand connectivity problems and quickly see whether the
link between the device and the network is operational. Use the following commands to view the
interface status:
Use...
switch#show interfaces
To...
List a large set of information about each interface.
switch#show interface status
View summary information about the interface status.
switch#show ip interfaces
View a small set of information about each IP

interface.
switch#show ip interfaces
brief
View a single line of information about each IP

interface.
The following table summarizes some possible conditions indicated by the interface status for
Ethernet interfaces:
Line status
Protocol
status
Interface
status
Indicates...
administratively
down
down
disabled
The interface is administratively disabled with the

shutdown command.
There is a hardware or network connection problem

(Physical layer), such as:
down
down
notconnect
No cable is connected.
The cable is connected but is improperly wired
(or broken) so that signals cannot be sent or
received correctly.
The device on the other end of the cable is
powered off or the other interface is
administratively shut down.
down
down
err-disabled Port security has disabled the switch port.
up
up
connected
The interface is working correctly and a live

connection is present.
TCP/IP Configuration
What is the minimum amount of information a workstation needs to communicate on a

single subnet? What additional configuration values are required for inter-network
communications?
What address range indicates an APIPA address assignment?
What are the drawbacks to using manual IP address assignments?
Why does a switch have an IP address? Which interface is assigned the IP address?
Configure workstation TCP/IP settings.

Configure an IP address and default gateway on a switch.
Configure a router interface with an IP address.
management
304. Implement static and dynamic addressing services for hosts in a LAN environment
TCP/IP Configuration Facts

The following table summarizes many of the configuration settings for a TCP/IP network.
Parameter Purpose
Identifies both the logical host and logical network addresses. Two devices on the
IP address
same network must have IP addresses with the same network portion of the address.
Subnet
mask
Identifies which portion of the IP address is the network address. Two devices on the
same network must be configured with the same subnet mask.
Default
gateway
Identifies the router to which packets for remote networks are sent. The default
gateway address is the IP address of the router interface on the same subnet as the
local host. Without a default gateway set, most clients will be unable to communicate
with hosts outside of the local subnet.
Host name
Identifies the logical name of the local system.
DNS server Identifies the DNS server that is used to resolve host names to IP addresses.
MAC
address
Identifies the physical address. On an Ethernet network, this address is burned in to

the network adapter hardware.
Note: A host requires an IP address and subnet mask to communicate on a single subnet. A default
gateway address is required to enable inter-subnet communications. At least one DNS server
address is required for the host to use hostnames when contacting other hosts.
Several of the TCP/IP configuration settings can be assigned through the following methods:
Method
Dynamic Host
Configuration
Protocol (DHCP)
Description
A DHCP server is a special server configured to pass out IP address and
other IP configuration information to network clients.
The DHCP server is configured with a range of IP addresses it can
assign to hosts.
The DHCP server can also be configured to pass out other IP
configuration such as the default gateway and DNS server addresses.
The DHCP server ensures that each client has a unique IP address.
DHCP is a TCP/IP protocol. Any client configured to use DHCP can
get an IP address from any server configured for DHCP, regardless
of the operating system.
DHCP requires a DHCP server and minimal configuration.

APIPA is a Microsoft implementation of automatic IP address assignment
without a DHCP server. Using APIPA, hosts assign themselves an IP
address on the 169.254.0.0 network (mask of 255.255.0.0). With APIPA:
Automatic Private IP
Addressing (APIPA)
The host is configured to obtain IP information from a DHCP server

(this is the default configuration).
If a DHCP server can't be contacted, the host uses APIPA to assign
itself an IP address.
The host only configures the IP address and mask. It does not assign
itself the default gateway and DNS server addresses. For this reason,
APIPA can only be used on a single subnet.
Use APIPA as a fail safe for when a DHCP server is unavailable to provide
limited communication capabilities.
Using static addressing, IP configuration information must be manually
configured on each host. Use static addressing:
Static (manual)
assignment
On networks with a very small number of hosts.

On networks that do not change often or that will not grow.
To permanently assign IP addresses to hosts that must always have
the same address (such as printers, servers, or routers).
For hosts that cannot accept an IP address from DHCP.
To reduce DHCP-related traffic.
Note: Static addressing is very susceptible to configuration errors and

duplicate IP address configuration errors (two hosts that have been assigned
the same IP address). Static addressing also disables both APIPA and DHCP
capabilities on the host.
Switch IP Configuration Facts
Keep in mind the following facts about IP addresses configured on switches:
Basic switches operate at Layer 2, and therefore do not need an IP address to function. In
fact, a switch performs switching functions just fine without an IP address set.
You only need to configure a switch IP address if you want to manage the switch from a
Telnet or Web session.
The switch itself has only a single (active) IP address. Each switch port does not have an IP
address (unless the switch is performing Layer 3 switching, a function which is not
supported on all switches). The IP address identifies the switch as a host on the network but
is not required for switching functions.
To configure the switch IP address, you set the address on the VLAN interface. This is a logical
interface defined on the switch to allow management functions. By default, this VLAN is VLAN 1.
Use the following commands to configure the switch IP address:
switch#config terminal
switch(config)#interface vlan 1
switch(config-if)#ip address 1.1.1.1 255.255.255.0
switch(config-if)#no shutdown
To enable management from a remote network, you will also need to configure the default
gateway. Use the following command in global configuration mode:
switch(config)#ip default-gateway 1.1.1.254
Note: You can use the ip address dhcp command to configure a switch (or a router) to get its IP
address from a DHCP server. The DHCP server can be configured to deliver the default gateway
and DNS server addresses to the Cisco device as well. The manually-configured default gateway
address overrides any address received from DHCP.
DHCP
What is the difference between the ARP and RARP protocols?

What is the difference between the BootP and DHCP protocols?
What type of information is delivered by DHCP options?
How can you make sure a specific host gets the same IP address from the DHCP server
each time it boots?
How does the router determine which interfaces will respond to DHCP requests?
How can you enable DHCP messages to work across subnets?
Use the SDM interface to configure the DHCP service on a router.
302. Explain the operation and benefits of using DHCP and DNS
303. Configure, verify and troubleshoot DHCP and DNS operation on a router
Address Resolution Protocols
You should know the following protocols that perform address resolution.
Protocol
Description
Address Resolution Used by hosts to discover the MAC address of a computer from its IP
Protocol (ARP)
address.
Reverse Address
Used by a host to discover the IP address of a computer from its MAC
Resolution Protocol
address.
(RARP)
Bootstrap Protocol
(BootP)
Used by a host (such as a diskless workstation) to query a bootstrap computer

and receive an IP address assignment. A BootP server has a static list of MAC
addresses and their corresponding IP addresses.
Dynamic Host
Configuration
Protocol (DHCP)
An improvement on BootP, DHCP is used to dynamically assign IP address

and other TCP/IP configuration parameters. A DHCP server can use a static
list to assign a specific IP address to a specific host. More commonly,
however, the DHCP server automatically assigns an IP address from a preset
range of possible addresses.
DHCP Configuration Facts

Dynamic Host Configuration Protocol (DHCP) is a protocol used by hosts to obtain various
parameters necessary for the clients to operate in a network. You can configure DHCP on a Cisco
device through the command line interface (CLI) or the Security Device Manager (SDM). DHCP
configuration parameters include the following:
Component Description
Address
pool
The address pool is the range of addresses which can be assigned to requesting hosts.
The DHCP server only assigns addresses within the address pool. The DHCP server
can also be configured to not assign specific addresses in the range, known as
exclusions.
Lease
The lease is the length of time for which the assignment is valid. It contains the
assigned IP address and other information for the client. Periodically and when the
client reboots, it contacts the DHCP server to renew the lease on the IP address.
In addition to the IP address and subnet mask, the DHCP server can also deliver the
following:
DHCP
options
Binding
Domain Name Server (DNS) server address(es)

Default router (or default gateway) address
WINS server addresses
Additional TCP/IP configuration parameters
A binding is an association of a MAC address with a specific IP address. When you

create a binding, the client with the specified MAC address is assigned the same IP
address each time it requests an address. For example, if you have servers which
should be accessible from outside the local network, the servers' IP addresses should
remain the same. A binding is also known as DHCP reservation.
The interface that responds to DHCP requests is identified automatically according to
the IP address assigned to the interface. When you configure the DHCP service on a
Cisco device, it compares the subnet address specified in the address pool with the IP
addresses assigned to the router interfaces. If the interface has been assigned an IP
address in the address pool, that interface will listen for and respond to DHCP
requests.
Interface
To allow an interface to listen and respond to DHCP requests, assign it an IP

address within the address pool. If the interface does not have an IP address, or
if the IP address is not within the address pool, client DHCP requests will be
ignored.
You should exclude the interface IP address from the DHCP address pool.
A DHCP client uses the following process to obtain an IP address:

1. Lease Request. The client initializes a limited version of TCP/IP and broadcasts a
DHCPDISCOVER packet requesting the location of a DHCP server.
2. Lease Offer. All DHCP servers with available IP addresses send DHCPOFFER packets to
the client. These include the client's hardware address, the IP address the server is offering,
the subnet mask, the duration of the IP lease, and the IP address of the DHCP server making
the offer.
3. Lease Selection. The client selects the IP address from the first offer it receives and
broadcasts a DHCPREQUEST packet requesting to lease the IP address in that offer.
4. IP Lease Acknowledgment. The DHCP server that made the offer responds and all other
DHCP servers withdraw their offers. The IP addressing information is assigned to the client
and the offering DHCP server sends a DHCPACK (acknowledgement) packet directly to
the client. The client finishes initializing and binding the TCP/IP protocol.
The DHCP lease process uses frame-level broadcasts. For this reason, DHCP requests typically do
not pass through routers to other subnets. To enable DHCP across subnets:
Enable BootP (DHCP broadcast) requests through the router.

Configure a computer for BootP forwarding to request IP information on behalf of other
clients.
DNS
Disable name resolution on a Cisco device.

Create static DNS entries on a router.
302. Explain the operation and benefits of using DHCP and DNS
DNS Services Command List

The Domain Name System (DNS) is a database that maps logical host names to IP addresses. The
following table describes the difference between a router and a workstation when resolving a
logical host name to an IP address:
Device
Details
A router's DNS name resolution looks for information in the following places (in this
order):
Router
1. Static DNS entries

2. DNS server query (if enabled)
A workstation's DNS name resolution looks for information in the following places
(in this order):
Workstation
1.
2.
3.
4.
Local DNS cache

HOSTS file
DNS server query (Primary)
DNS server query (Secondary)
Note: Additional DNS servers are only consulted if the primary DNS server did not
respond (i.e. it is offline).
Use the following commands to configure DNS services on a router:
Use...
To...
router(config)#ip host <name>

a.b.c.d
Create static DNS entries
router(config)#ip domain-name
<name>
Configure the router default domain (for DNS)
router(config)#ip name-server
a.b.c.d
Set the default DNS name server
router(config)#ip domain-lookup
Enable the router to use DNS to identify IP addresses

from host names
router(config)#no ip domainlookup
Disable the broadcast name resolution of host names.
router#show hosts
Display a list of known IP hosts
Routing
What is the difference between a static and a default route?

In what cases would you use a static route rather than a routing protocol?
What does a route to network 0.0.0.0 identify?
What happens to a packet that does not match any of the routes in a routing table?
What does an asterisk ( * ) on a route indicate?
How does a router choose between two routes to the same destination network?
Configure static routes.

Configure RIPv2 routing.
401. Describe basic routing concepts (including: packet forwarding, router lookup process)
404. Configure, verify, and troubleshoot RIPv2
408. Perform and verify routing configuration tasks for a static or default route given
specific routing requirements
Static and Default Route Command List

Most networks will use one (or more) routing protocols to automatically share and learn routes.
Listed below are several situations when you might want to configure static routes.
To configure a default route or a route out of a stub network (a stub network is one that has
a single route into and out of the network).
For small networks that do not change very often and that have only a few networks.
To turn off all routing protocols and reduce traffic or improve security.
To configure routes that are lost due to route summarization.
A default route is a route that is considered to match all destination IP addresses. With a default
route, when a packet's destination IP address does not match any other routes, the router uses the
default route for forwarding the packet. Be aware of the following default route details:
Default routes work best when only one path exists to a part of the network.
One default route in the routing table could replace hundreds of static route entries in the
routing table.
When the default route is not set, the router discards packets that do not match a route in the
routing table.
The following table lists the commands for configuring static routes:
Use . . .
Router(config)#ip route
<destination> <next_hop>
To . . .
Identify a next hop router to receive packets sent to the
specified destination network.
Router(config)#ip route
<destination> <interface>
Identify the interface used to forward packets to the

specified destination network.
Router(config)#ip route 0.0.0.0

0.0.0.0 <next hop or interface>
Identify a default route to the specified destination

network or through an interface. This is a method to set
the gateway of last resort on a router.
Router(config)#ip classless
Enables the router to match routes based on the number

of bits in the mask and not the default subnet mask.
Router#show ip route
View the routing table.
Router#show ip route <hostname or

address>
View details about the specific route.
Note: Configuring a static route to network 0.0.0.0 with mask of 0.0.0.0 is the most common
method of configuring a default gateway. However, the following methods can also be used under
certain circumstances:
Use the ip default-network command to designate a route already in the routing table as
the default route. For example, if the router had learned of network 10.0.0.0/8 through a
routing protocol, you could use the following command to designate that network as the
default network:
ip default-network 10.0.0.0
Be aware that the ip default-network command only makes a route a candidate for the
default route, it does not necessarily guarantee that the route will be used to route packets to
unknown destinations.
Use the ip default-gateway command if IP routing has been disabled on the router. With IP
routing disabled, routes will not be learned through a routing protocol, nor will static routes
be used if configured. With IP routing enabled, the ip default-gateway setting will not be
used.
Examples
The following command creates a static route to network 192.168.1.0 through the router with the IP
address 192.168.1.35 and gives it an administrative distance value of 25.
Router(config)#ip route 192.168.1.0 255.255.255.0 192.168.1.35 25
The following command identifies a default route through an interface with address 10.1.1.2.
Router(config)#ip route 0.0.0.0 0.0.0.0 10.1.1.2
RIP Command List

The Routing Information Protocol (RIP) is a simple, effective routing protocol for small- to
medium-sized networks. By using a routing protocol, routers automatically share route information,
reducing the amount of administration required for maintaining routes between networks.
To configure any routing protocol, use the following three steps:
1. Enable IP routing if it is not already enabled (use the ip routing command). By default, IP
routing is already enabled, so this step is rarely required.
2. Switch to router configuration mode (use the router command, followed by the routing
protocol you want to configure).
3. Identify the networks that will participate in dynamic routing (use the network command,
followed by the address of a network to which the router is directly connected). This
identifies the interfaces that will share and process received routing updates.
4. Configure any additional parameters based on the routing protocol.
The following table lists commands for configuring RIP.
Use . . .
Router(config)#ip
routing
To . . .
Enable IP routing for the entire router. IP routing is enabled
by default. Use this command only if it has been disabled.
Use the no ip routing command to disable routing.

Router(config)#router
rip
Enter router RIP configuration mode.

Use the no router rip command to disable rip, removing all
defined networks.
Router(configrouter)#version 2
Enable RIP version 2 on the router.

Identify networks that will participate in the router protocol.
Notice that you identify networks, and not interfaces.
When you use the network command to identify the networks
that will participate in RIP routing, follow these rules.
Router(configrouter)#network
<address>
Identify only networks to which the router is directly

connected.
Use the classful network address, not a subnetted
network address. (The router will automatically
convert a subnetted network address into a classful
network address by removing subnetted network
information.)
Use the no network command to remove any network

entries.
<hostname or address>
Example
The following commands enable IP routing and identify two networks that will participate in the
RIPv2 routing protocol.
Router(config)#ip routing
Router(config)#router rip
Router(config-router)#version 2
Router(config-router)#network 10.0.0.0
Routing Table Facts
The router uses the routing table to determine where to send packets. When a packet is received, it
compares the destination IP address contained in the packet with all known routes in the routing
table.
The destination address is compared to the networks in the routing table looking for a
match.
A match is made when the destination IP address is on the same subnet as indicated by the
route in the routing table.
The IP address might match more than one route in the routing table. If that is the case, the
most specific routing table entry is used (i.e. the network with the subnet mask that has the
greatest number of significant bits).
When a match is found, the packet is sent out the specified router interface to the next hop
router address.
If no match is found, the packet is dropped (not forwarded).
Use the show ip route command to view the routing table. A sample output of this command is
shown below.
Router1841#sh ip route
Codes: C - connected, S - static, R - RIP, M - mobile, B - BGP
D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
ia - IS-IS inter area, * - candidate default, U - per-user static route
o - ODR, P - periodic downloaded static route
Gateway of last resort is 192.168.2.1 to network 0.0.0.0
R
R
C
C
S*
172.16.0.0/16 [120/1] via 192.168.1.1, 00:00:08, FastEthernet0/0

172.17.0.0/16 [120/2] via 192.168.1.1, 00:00:08, FastEthernet0/0
192.168.1.0/24 is directly connected, FastEthernet0/0
192.168.2.0/24 is directly connected, FastEthernet0/1
0.0.0.0 [1/0] via 192.168.2.1
The following table describes important information shown in the command output:
Component
Gateway of last
resort
Description
The gateway of last resort identifies a route to use if the packet does not match
any other route. In this example, the route of 0.0.0.0 with a mask of 0.0.0.0
matches every packet. If the destination IP address does not match any other
route, the next hop address of 192.168.2.1 is used for this packet.
Note: If the output shows the line Gateway of last resort is not set, then the
router can only send packets to the specific routes listed in the routing table.
Packets that do not match a specific route will be dropped.
The first characters of a routing table entry identifies the source or type of the
route.
Route type
C is for directly connected networks

S is for static routes
R is for routes learned through RIP
Additional codes indicate routes learned through other routing protocols
A route marked with * indicates a route that is a candidate for the default route.
The router uses this route to determine whether the route can be used to set the
gateway of last resort information. If it meets several conditions, the information
in the route marked with * is used for the gateway of last resort information.
Network
Following the route type is the network address and subnet mask. This identifies
the specific subnet address for the route.
The numbers in brackets following non-connected routes identify the following
two items:
Administrative
distance and cost
The first number is the administrative distance. The administrative

distance is a description of the trustworthiness or preferability of a route
learned from a specific source. Each source type (such as each routing
protocol) is given a different administrative distance value. A lower
number indicates a more preferred route. For example, a static route (AD
= 1) is preferred over a route learned through RIP (AD = 120).
The second number is the cost to reach the route. The meaning of the
route cost number is different depending on the source of the route, but
generally it identifies how far away the destination is, either in distance
or time. The cost is also referred to as the metric. The cost is only
comparable when talking about routes learned from the same routing
protocol. For example:
o
o
For two RIP routes, a cost of 1 indicates a lower-cost (shorter)

route than a route with a cost of 2.
For a route learned through EIGRP, a cost of 312560 might
identify a route that is faster than a route learned through RIP
with a cost of 2.
Note: Be aware that the administrative distance is used to select a route learned
between different protocols, while the cost is used to select the best route
learned by the same protocol.
Next hop router
The address indicated by via identifies the router address where packets will be
sent when sending to the destination network. The next hop router address is a
router on the same subnet as a directly connected interface. However, this does
not mean that the next hop router is connected directly to the destination
network, but rather that it is the next stop in the path to the destination.
Last update
For routes learned through a routing protocol, the time value (such as 00:00:08)
indicates the elapsed time since the last update about the route was received.
Most protocols periodically send information about known routes. The update
time helps you to know the age of the route information.
Out interface
The interface designation at the end of the route identifies the local router
interface used to reach the next hop router and therefore to reach the destination
network.
Connected routes will only show if the interface has been assigned an IP address and is also
up.
Static routes will only show if the interface used to reach the next hop router is up.
Having a route marked as a candidate default route does not necessarily mean that the router
has a gateway of last resort set. To determine whether the router will route packets to
unknown networks, examine the Gateway of last resort line for a next hop address.
Verifying TCP/IP Configuration

What are the differences and similarities between ping and traceroute?
You can ping a device but can't open a Telnet session with that device. What is the
problem?
Which utility can you use to test upper-layer protocols as well as lower-layer connectivity?
Which utility would you use on a workstation to view the IP address received from the
DHCP server?
Use ping and traceroute to verify connectivity between devices.
110. Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered
model approach
206. Verify network status and switch operation using basic utilities (including: ping,
traceroute, telnet, SSH, arp, ipconfig), SHOW & DEBUG commands
309. Identify and correct common problems associated with IP addressing and host
configurations
407. Verify device configuration and network connectivity using ping, traceroute, telnet,
SSH or other utilities
414. Verify network connectivity (including: using ping, traceroute, and telnet or SSH)
ICMP Messages
The Internet Control Message Protocol (ICMP) is a special-purpose message mechanism
added to the TCP/IP suite that lets computers and routers in an internetwork report errors or
provide information about unexpected circumstances. Remember that IP is a connectionless
protocol and as such, contains no procedures that help to monitor successful packet delivery
or test connectivity. Hosts use ICMP to send error messages to other hosts.
ICMP messages include the following types:
Message
Echo
Characteristics
The ICMP echo message is used to discover hosts and networks, and to verify that
they are reachable. The ping utility is a popular utility that uses ICMP echo
messages.
Destination
unreachable
The destination unreachable message is sent if a packet cannot reach its destination
for a variety of reasons. It might indicate the host is unavailable, or that there were
problems detected in the packet header.
Time exceeded
The time exceeded message is sent when the packet's time-to-live (TTL) counter
has expired.
Redirect
The redirect message is sent from a router to the sending device to indicate that a
different route should be chosen for the packet. The redirect message can be sent if
a better route is in the router's table, or if the selected route is unavailable or
congested.
The source quench message is sent by a receiving device to indicate that the flow
Source quench of packets is too fast. When a sending device receives a source quench message, it
slows its rate of transmission.
Router
discovery
The router discovery message is a special broadcast message sent by hosts to

discover the routers on a network. Routers respond to the message indicating their
presence. They do not exchange routing information, but simply announce their
availability.
TCP/IP Utilities
The following table describes three utilities you can use to test network connectivity between
devices. You can use these utilities on Windows workstations as well as Cisco devices.
Utility
Description
Ping sends an ICMP echo request/reply packet to a remote host. A response from the
target device verifies that the host can communicate with the destination.
Ping
Ping operates at the Network layer.

A successful ping test verifies Network-layer connectivity between devices as
well as the TCP/IP configuration of all devices in the path.
Ping reports success or failure, together with round-trip statistics.
Traceroute uses ICMP echo request/reply packets together with the Time-to-Live (TTL)
value in those packets to identify the path between two devices. Traceroute sends
successive ICMP messages to a destination with increasing TTL values. For example,
the first test pings the destination using a TTL of 1, the second pings with a TTL of 2,
and so on. By default, traceroute sends three ping tests for each TTL value.
Traceroute
Traceroute operates at the Network layer.

Like ping, a successful test verifies Network-layer connectivity and TCP/IP
configuration of devices in the path.
Traceroute reports success or failure for each hop in the path, along with the IP
address and hostname (if available) of each hop. Statistics for each hop are also
reported.
On a Windows workstation, use the tracert command to perform a traceroute test.

Telnet is an application that establishes a remote session with a destination device. For
example, you use Telnet from a workstation or a Cisco device to create a remote
console session with another device.
Telnet
Telnet operates at the Application layer.

A successful test verifies Application-layer connectivity. Because Telnet relies
on lower-layer protocols, a successful Telnet session also verifies Network-layer
and TCP/IP configuration.
A successful Telnet test opens a remote connection to the target device.
Note: A successful Telnet test means that ping and traceroute will also be successful. A
failed Telnet test only indicates a failure at the Application layer or below. By itself, it
does not tell you at which layer the problem exists.
Be aware of the following when working with these utilities on Cisco devices:
When using ping, an exclamation mark indicates a successful ping, while a period indicates
a failure.
Both ping and traceroute include a standard or an extended mode.
o Extended mode is available only in privileged EXEC mode.
o Use extended mode to modify the number of tests performed or the timeout period.
o Use extended mode to test non-IP protocols (such as AppleTalk or Novell IPX).
Responses to each test within the traceroute command are as follows:
o A time exceeded message indicates that a router has received the packet but the
TTL has expired. For example, if the TTL is set to 3, the third router in the path
responds with the time exceeded message.
o
o
A destination unreachable message indicates that the router in the path does not
have a route to the destination network or device, or the destination device is down.
An asterisk ( * ) indicates that the timer has expired without a response.
Note: The time exceeded and destination unreachable messages depend on the
configuration of the intermediary and destination devices. Many devices are configured to
not respond to ICMP messages, so you might see an asterisk even if the router in the path
has received the packet.
When using Telnet:

o To suspend a Telnet session, press Ctrl + Shift + 6, then X.
o To resume a Telnet session, use the resume command.
o By default, debug information shows only on the console, not in the Telnet session
window. Use the terminal monitor command to show debug information in a
Telnet session.
Workstation TCP/IP Utilities

In addition to using ping, tracert, and Telnet on a Windows workstation to test Network- and
Application-layer connectivity, you can use the following utilities to verify the configuration of the
workstation.
Utility
Description
Ipconfig displays IP configuration information for network adapters including:
IP address and mask

Default gateway
DNS and WINS server addresses
IP address of the DHCP server used for configuration
MAC address
Ipconfig Use the ipconfig command as follows:
Use ipconfig to view IP address, subnet mask, and default gateway configuration
Use ipconfig /all to view detailed configuration information.
Use ipconfig /release to release the IP configuration information obtained from
the DHCP server.
Use ipconfig /renew to request new IP configuration information from the
DHCP server.
The ARP cache keeps a mapping of IP address to MAC addresses. If the IP address or
MAC address changes, the value in the cache might be out of date.
Arp
Use the arp -a to list a host's ARP cache.

Use arp -d to clear the ARP cache. Use arp -d * to remove all dynamic ARP
entries from the ARP list.
Note: Switches used with arp are case-sensitive. Arp -a is not the same thing as arp -A.
Nslookup
Nslookup resolves (looks up) the IP address of a host name. Displays other name
resolution-related information such as the DNS server used for the lookup request.
IP Troubleshooting Tips
One important step in troubleshooting network communications is to verify the IP address, subnet
mask, and default gateway settings of each host. Keep in mind the following as you troubleshoot
IP:
All computers must be assigned a unique IP address.

Hosts on the same physical network should have IP addresses in the same address range.
The subnet mask value for all computers on the same physical network must be the same.
Configure the default gateway value to enable internetwork communication.
The default gateway address must be on the same subnet as the host's IP address.
You do not need to configure an IP address on a switch for frames to be switched through
the switch. To ping to and from a switch or to remotely manage the switch, configure an IP
address on the switch.
Listed below are several common symptoms and things to try to correct communication problems.
Problem
A single host cannot
communicate with any other
host.
A single host can communicate
with all hosts on the same
network, but can't
communicate with any host on
any other network.
All hosts can communicate

within the same network, but
cannot communicate with any
host outside of the local
network.
Symptoms
Ping to any other host
fails.
Solution
Because the problem exists with only one
host, troubleshoot the configuration of the
host with the problem.
Ping to hosts on the

same network succeed, Verify the default gateway setting of the
ping to hosts on other host with the problem. Because only a
networks fails.
single host has the problem, you should
be
able to assume that the default gateway
Traceroute on the host
device
is functioning correctly.
times out with only a
single entry.
Ping to hosts on the
Check for the following:
same network succeed,
ping to hosts on other
If hosts have an IP address on the
networks fails.
169.254.0.0/16, then APIPA was
used to assign the IP address and
the default gateway value will be
missing. Verify that the DHCP
server is up.
If DHCP is used to assign IP
information to hosts, verify the
Traceroute on the host
default gateway setting delivered
times out with only a
by the DHCP server.
single entry.
Verify that the default gateway
device is up, has a valid
connection to all networks, and
has routing table information to
reach destination networks.
Ping to the remote

network fails,
traceroute on the host
All hosts cannot communicate times out with only a
with hosts on a specific outside single entry.
network. Communication with The routing table on the
other networks is fine.
router does not show
the destination
network, or the
gateway of last resort is
Add a route to the routing table, or

configure the gateway of last resort
(default route) on the router. The gateway
of last resort is also known as the default
gateway for the router.
not set.
The routing table has a
route to the destination
network. Traceroute on
the router times out.
Troubleshoot other routers in the path to

the destination network. Use traceroute to
identify the last responding router and
begin troubleshooting there.
Ping to the remote host

fails. Traceroute to the
remote host indicates
All hosts cannot communicate no response from the
with a specific remote host.
host.
Troubleshoot the configuration of the
Communication with other
remote host.
The routing table
remote hosts in the same
shows
a
route
to
the
remote network is fine.
destination network (or
the gateway of last
resort is used).
LAN Segmentation
What is the difference between a collision domain and a broadcast domain?

Your network uses only hubs as connection devices. What happens to the number of
collisions on the network as you add devices?
Your network uses only switches as connection devices. All devices have a dedicated
switch port. What happens to the number of collisions on the network as you add devices?
What happens to the collision and broadcast domains as you segment the network with
routers?
Which device provides guaranteed bandwidth between devices?
Which device can you use to filter broadcast traffic?
What is the relationship between delay and jitter with VoIP?
What special features might you need on a switch to support VoIP?
106. Describe the impact of applications (Voice Over IP and Video Over IP) on a network
203. Explain network segmentation and basic traffic management concepts
Segmentation Facts
LAN segmentation is the process of dividing the network to overcome problems such as excessive
collisions, broadcast traffic, or heavy network traffic. By segmenting a LAN, you can increase
network performance, maximize bandwidth, and reduce congestion.
As you segment the network, you will need to consider the collision and broadcast domains on the
network.
A collision domain is any network or subnetwork where devices share the same
transmission medium and where packets can collide. Collisions naturally increase as the
number of devices in a collision domain increase.
A broadcast domain is any network or subnetwork where computers can receive framelevel broadcasts from their neighbors. As you add devices to a network segment, the amount
of broadcast traffic on a segment also increases. Note: A special condition called a
broadcast storm happens when broadcast traffic is sent, regenerated, and responded to. In
this condition, the amount of broadcast traffic consumes network bandwidth and prevents
normal communications. Faulty devices or improper configuration conditions can lead to a
broadcast storm.
Segmentation may increase the number of both the collision and broadcast domains. Membership
within collision or broadcast domains differs depending on the connection device used.
Device
Hub
Collision Domain
Broadcast Domain
All devices connected to the hub
All devices are in the same broadcast domain.
are in the same collision domain.
Bridge
or
Switch
All devices connected to a single

port are in the same collision
All devices connected to the bridge or the switch are in
domain (each port is its own
the same broadcast domain.
collision domain).
Router
All devices accessible through an interface (network)

All devices connected to a single
are in the same broadcast domain. Each interface
interface are in the same
represents its own broadcast domain if the router is
collision domain.
configured to not forward broadcast packets.
In considering a network expansion solution, it is important to identify the connectivity problems

you need to resolve, and then identify the device that is best suited for that situation. The main
differences between routers, switches, and bridges are the range of services each performs and the
OSI layer at which they operate.
Device Characteristics
Routers perform the following functions that are not performed by bridges or switches.
Route packets between separate networks

Modify packet size through fragmentation and combination
Route packets based on service address
Choose a router if you need to:
Router
Connect your network to a WAN, such as the Internet

Filter broadcast traffic to prevent broadcast storms
Connect two separate networks that use the same protocol
Improve performance in the event of a topology change (routers recover faster than
bridges or switches)
Reduce the number of devices within a domain (effectively increasing the number
of broadcast domains)
Enforce network security
Dynamically select the best route through an internetwork
Connect two networks of different architectures, for example Ethernet to Token
Ring
Choose a switch if you need to:
Switch
Provide guaranteed bandwidth between devices

Reduce collisions by decreasing the number of devices in a collision domain
(effectively creating multiple collision domains)
Implement full-duplex communication
Connect two network segments or devices using the same protocol
Provide improved performance over a current bridged network
Switch traffic without the cost or administration involved with routers
Choose a bridge if you need to:
Bridge
Isolate data traffic to one network segment

Route traffic from one segment to another (with the same network ID)
Link unlike physical media (e.g. twisted pair and coaxial Ethernet) of the same
architecture type
Link segments that use the same protocol
Create segments without the expense and administration of routers
Note: In most cases where you might use a bridge, choose a switch instead.
In general, follow these guidelines to make decisions about the appropriate connectivity device.
Use a bridge to segment the network (divide network traffic) and to provide fault tolerance.
Use a switch to reduce collisions and offer guaranteed bandwidth between devices.
Use a router to filter broadcast messages, implement security, or connect different networks.
LAN segmentation and design may be affected by the types of applications and protocols running
over the network. For instance, Voice over Internet Protocol (VoIP) requires a well-engineered,
end-to-end network that provides little latency for data stream transmission. Fine-tuning the
network to adequately support VoIP involves overcoming the following challenges:
VoIP requires a very low delay as data is transferred between the sending and receiving
phones, e.g. less than 200 milliseconds (.2 seconds).
During transfer, the jitter (variations in delay) must be low as well, e.g. less than 30
milliseconds (.03 seconds).
When packets do not arrive at the destination it is known as packet loss. If a VoIP packet
was lost in transit, there is no need to recover the packet. This is because by the time the
packet is recovered, it would sound like a break in the sound of the VoIP call.
Echo is hearing your own voice in the telephone receiver while you are talking. When timed
properly, echo is reassuring to the speaker; if the echo exceeds approximately 25
milliseconds, it can be distracting and cause breaks in the conversation. VoIP
implementations use echo cancellers to regulate the echo.
To secure VoIP data, the network should have a VoIP Virtual Private Network (VPN)
solution. A VPN is a network that uses encryption to allow IP traffic to travel securely over
the TCP/IP network. Without a VoIP VPN solution, it is relatively easy to eavesdrop on
VoIP calls and even change their content.
In some cases, IP telephones require Power over Ethernet (PoE). PoE is useful for powering
IP telephones and other appliances where it would be inconvenient, expensive, or infeasible
to supply power separately.
VoIP Considerations
Voice over IP (VoIP) is a protocol optimized for the transmission of voice through the Internet or
other packet switched networks. Voice over IP protocols carry telephony signals as digital audio
encapsulated in a data packet stream over IP.
VoIP requires a well-engineered, end-to-end network that provides little latency for data stream
transmission. Fine-tuning the network to adequately support VoIP involves overcoming the
following issues:
Issue
Description
Delay (or latency) is the amount of time required for the spoken voice to be carried to the
receiver's ear.
Delay
Delays cause long pauses between speaking and receiving, and might result in
callers continually interrupting each other.
Callers notice roundtrip delays of 250 milliseconds (ms) or more.
International standards call for a delay of 150 ms or less.
Jitter is the variation of delay in transmissions.

Jitter
Jitter causes strange sound effects as the delay of packets fluctuates.

Acceptable levels of jitter vary by vendor, but should be very low (between .5
and 30 ms).
Jitter can be controlled to some extent by packet buffers in VoIP equipment.
Packet loss occurs when packets do not arrive.

Packet
loss
Packet loss causes drop-outs in the conversation.

Because voice traffic is time sensitive, lost packets do not need to be
retransmitted.
Voice traffic is very sensitive to packet loss. Even a 1% loss of packets can be
detected.
Ideally, Cisco recommends 0% packet loss, although very low (.1-.5% maximum)
might still be acceptable.
Echo is hearing your own voice in the telephone receiver while you are talking.
Echo
When timed properly, echo is reassuring to the speaker.

If echo exceeds approximately 25 milliseconds, it can be distracting and cause
breaks in the conversation.
Excessive delay can cause unacceptable echo.
VoIP implementations use echo cancellers to regulate the echo.
VoIP is typically implemented using switches with additional configuration required on both
switches and routers to ensure delivery of VoIP packets for acceptable quality.
To minimize the number of switch ports required, VoIP phones connect to the switch port,
and a corresponding workstation connects to the VoIP phone. Both voice and data traffic is
sent through the same switch port.
Switches with Power over Ethernet (PoE) capability provide electrical power through the
Cat 5 cable. This eliminates the need to have a separate power cable for the phone.
Switches and routers are configured with Quality of Service (QoS) settings to elevate the
priority of voice traffic. This helps control delay and jitter.
To secure VoIP data, the network should have a VoIP Virtual Private Network (VPN)
solution. A VPN is a network that uses encryption to allow IP traffic to travel securely over
the TCP/IP network. Without a VoIP VPN solution, it is relatively easy to eavesdrop on
VoIP calls and even change their content.
Wireless Standards
How are the FCC and ITU-R similar?

How are FHSS and DSSS different?
What are the differences between 802.11a and 802.11g specifications?
What is the difference between channel bonding and dual band?
When should you implement a dual band access point?
What improvements are included with 802.11n standards that improve speed and distance?
501. Describe standards associated with wireless media (including: IEEE WI-FI Alliance,
ITU/FCC)
Wireless Facts
Four organizations influence the standards used for wireless communication:
Organization
Details
Federal Communication Commission

(FCC)
The FCC is the regulating US government agency over

communication frequencies, including the frequencies
used by wireless networking devices.
International Telecommunication
Union Radiocommunications Sector
(ITU-R)
The ITU-R is the regulating international agency over

communication frequencies.
Wi-Fi Alliance
The Wi-Fi Alliance is an industry consortium that

encourages interoperability of products that implement
wireless standards.
Institute of Electrical and Electronics

Engineers (IEEE)
The IEEE is a technical professional group that, among

other contributions, developed the 802.11 series that
became the national and international standard.
Wireless networks use radio waves for data transmission instead of electrical signals on Ethernet
cables. In order to use radio waves as the medium for transmission, specific characteristics of radio
waves are defined:
Characteristic
Description
Many radio devices operate within a specified frequency range which limits the
frequencies on which it is allowed to transmit. In the United States, radio
frequency wireless LANs use one of two frequency ranges defined by the FCC:
Frequency
range or band
Channel
Industrial, Scientific, and Medical (ISM) operating between 2.4 - 2.4835

GHz.
Unlicensed National Information Infrastructure (U-NII) operating between
5.75 - 5.85 GHz.
The frequency range is divided into equal segments called channels. Wireless
networking channels are much like television channels, where each channel allows
for separate data transmission. However, channels within the range overlap with
adjacent channels. By using specific channels and not others, you can ensure that
the channels do not overlap, eliminating interference caused by wireless devices
operating on different channels.
In the 5 GHz range, there are 23 total channels. 12 channels are nonoverlapping channels.
In the 2.4 GHz range, there are 11 total channels, with 3 non-overlapping
channels.
When a device sends data over a wireless network, it can change (or modulate) the
radio signal's specifications. The three common modulation techniques used in
wireless networking include:
Modulation
technique
Frequency Hopping Spread Spectrum (FHSS) uses a narrow frequency

band and 'hops' data signals in a predictable sequence from frequency to
frequency over a wide band of frequencies. This type of modulation is no
longer used with current wireless standards.
Direct Sequence Spread Spectrum (DSSS) uses an 11-bit Barker sequence
to break data into pieces and sends the pieces across multiple frequencies
in a defined range.
Orthogonal Frequency Division Multiplexing (OFDM) is not a spread
spectrum frequency. It uses 48 discreet radio frequency channels that can
carry data.
Most newer devices use additional modulation techniques and enhancements

including:
Complementary Code Keying (CCK)

Quadrature Phase-shift Keying/Differential Quadrature Phase-Shift Keying
(QPSK/DQPSK)
Binary Phase-Shift Keying/Differential Binary Phase-Shift Keying
(BPSK/DBPSK)
Wireless Standard Facts

The original 802.11 specification operated in the 2.4 GHz range and provided up to 2 Mbps.
Additional IEEE subcommittees have further refined wireless networking. Three of the most
common standards as well as a new standard in draft stage are listed in the following table:
Specification
Standard
802.11g
802.11a
802.11b
5 GHz
(U-NII)
2.4 GHz (ISM) 2.4 GHz (ISM)
2.4 GHz (ISM) or 5 GHz

(U-NII)
Maximum speed 54 Mbps
11 Mbps
54 Mbps
600 Mbps
Maximum range 150 Ft.
300 Ft.
300 Ft.
1200 Ft.
Channels
23 (12)
(non-overlapped)
11 (3)
11 (3)
2.4 GHz--23 (12 or 6)

5 GHz--11 (3 or 1)
Modulation
technique
OFDM
DSSS, CCK,
DQPSK,
DBPSK
DSSS (and others) at

lower data rates
OFDM and others,
At higher data rates, depending on
OFDM, QPSK,
implementation
BPSK
Backwardscompatibility
N/A
No
With 802.11b
Frequency
802.11n
With 802.11a/b/g,
depending on
implementation
Be aware of the following regarding the wireless network implementation:
The actual speed depends on several factors including distance, obstructions (such as walls),
and interference.
The actual maximum distance depends on several factors including obstructions, antenna
strength, and interference. For example, for communications in a typical environment (with
one or two walls), the actual distance would be roughly half of the maximums.
The speed of data transmission decreases as the distance between the transmitter and
receiver increases. In other words, in practice, you can get the maximum distance or the
maximum speed, but not both.
Some newer 802.11a or 802.11g devices provide up to 108 Mbps using 802.11n pre-draft
technologies (MIMO and channel bonding).
The ability of newer devices to communicate with older devices depends on the capabilities
of the transmit radios in the access point. For example:
o Some 802.11n devices can transmit at either 2.4 GHz or 5 GHz. This means that the
radio is capable of transmitting at either frequency. However, a single radio cannot
transmit at both frequencies at the same time.
o Most 802.11g devices can transmit using DSSS, CCK, DQPSK, and DBPSK for
backwards compatibility with 802.11b devices. However, the radio cannot transmit
using both DSSS and OFDM at the same time.
This means that when you connect a legacy device to the wireless network, all devices on
the network operate at the legacy speed. For example, connecting an 802.11b device to an
802.11n or 802.11g access point slows down the network to 802.11b speeds.
A dual band access point can use one radio to transmit at one frequency, and a different
radio to transmit at a different frequency. For example, you can configure many 802.11n
devices to use one radio to communicate at 5 GHz with 802.11a devices, and the remaining
radios to use 2.4 GHz to communicate with 802.11n devices. Dual band 802.11a and
802.11g devices are also available.
Wireless Infrastructure
Under which circumstances might you choose an ad hoc wireless network?

What is an SSID? How does the BSSID differ from the SSID?
How many access points are in a BSS and an ESS?
What media access method do wireless networks use? How does this differ from the media
access used on Ethernet?
502. Identify and describe the purpose of the components in a small wireless network.
(Including: SSID, BSS, ESS)
503. Identify the basic parameters to configure on a wireless network to ensure that devices
connect to the correct access point
Wireless Infrastructure Facts

There are two methods of wireless networking:
Method
Description
An ad hoc network works in peer-to-peer mode. The wireless NICs in each host
communicate directly with one another. An ad hoc network:
Ad Hoc
Uses a physical mesh topology.

Is cheap and easy to set up.
Cannot handle more than four hosts.
Requires special modifications to reach wired networks.
You will typically only use an ad hoc network to create a direct, temporary
connection between two hosts.
An infrastructure wireless network employs an access point (AP) that functions like
a hub on an Ethernet network. With an infrastructure network:
Infrastructure
The network uses a physical star topology.

You can easily add hosts without increasing administrative efforts (scalable).
The access point can be easily connected to a wired network, allowing clients
to access both wired and wireless hosts.
The placement and configuration of access points require planning to
implement effectively.
You should implement an infrastructure network for all but the smallest of wireless
networks.
The following diagram shows a sample enterprise wireless network operating in infrastructure
mode:
The various components of a wireless network are described in the following table.
Component
Description
Station (STA)
An STA is a wireless network card (NIC) in an end device such as a laptop or

wireless PDA. STA often refers to the device itself, not just the network card.
Access Point
(AP)
An access point (AP), sometimes called a wireless access point, is the device that
coordinates all communications between wireless devices as well as the
connection to the wired network. It acts as a hub on the wireless side and a
bridge on the wired side. It also synchronizes the stations within a network to
minimize collisions.
A BSS, also called a cell, is the smallest unit of a wireless network. All devices
in the BSS can communicate with each other. The devices in the BSS depend on
the operating mode:
Basic Service
Set (BSS)
In an ad hoc implementation, each BSS contains two devices that

communicate directly with each other.
In an infrastructure implementation, the BSS consists of one AP and all
STAs associated with the AP.
Independent
Basic Service
Set (IBSS)
An IBSS is a set of STAs configured in ad hoc mode.
Extended
Service Set
(ESS)
An ESS consists of multiple BSSs with a distribution system (DS). The graphic
above is an example of an ESS.
Distribution
System (DS)
The distribution system (DS) is the backbone or LAN that connects multiple APs
(and BSSs) together. The DS allows wireless clients to communicate with the
wired network and with wireless clients in other cells.
Wireless networks use the following for identification:
Identifier
Description
The Service Set Identifier (SSID), also called the network name, groups wireless
devices together into the same logical network.
Service Set
Identifier
(SSID)
All devices on the same network (within the BSS and ESS) must have the
same SSID.
The SSID is a 32-bit value that is inserted into each frame. The SSID is
case-sensitive.
The SSID is sometimes called the BSS ID (Basic Service Set ID) or the
ESS ID (Extended Service Set ID). In practice, each term means the same
thing.
Note: Using BSS ID to describe the SSID of a BSS is technically incorrect.

Basic Service
Set Identifier
(BSSID)
The BSSID is a 48-bit value that identifies an AP in an infrastructure network or a

STP in an ad hoc network. The BSSID allows devices to find a specific AP within
an ESS that has multiple access points, and is used by STAs to keep track of APs
when roaming between BSSs.
Note: Do not confuse the BSSID with the SSID. They are not the same thing.
Wireless Media Access Facts

Wireless networks use Carrier Sense, Multiple Access/Collision Avoidance (CSMA/CA) to control
media access and avoid (rather than detect) collisions. CSMA/CA uses the following process:
1. The sending device listens to make sure that no other device is transmitting. If another
device is transmitting, the device waits a random period of time (called a backoff period)
before attempting to send again.
2. If no other device is transmitting, the sending device broadcasts a Request-to-send (RTS)
message to the receiver or access point. The RTS includes the source and destination, as
well as information on the duration of the requested communication.
3. The receiving device responds with a Clear-to-send (CTS) packet. The CTS also includes
the communication duration period. Other devices use the information in the RTS and CTS
packets to delay attempting to send until the communication duration period (and
subsequent acknowledgement) has passed.
4. The sending device transmits the data. The receiving device responds with an
acknowledgement (ACK). If an acknowledgement is not received, the sending device
assumes a collision and retransmits the affected packet.
5. After the time interval specified in the RTS and CTS has passed, other devices can start the
process again to attempt to transmit.
Note: Using RTS and CTS (steps 2 and 3 above) is optional and depends on the capabilities of the
wireless devices. Without RTS/CTS, collisions are more likely to occur.
Wireless communication operates in half-duplex (shared, two-way communication). Devices can
both send and receive, but not at the same time. Devices must take turns using the transmission
channel. Typically, once a party begins receiving a signal, it must wait for the transmitter to stop
transmitting before replying.
Wireless Security
What is the difference between a rogue access point and a spoofed access point?
What does open authentication use to authenticate a device?
How does 802.1x authentication differ from shared key authentication?
What improvements did WPA make to overcome the weaknesses of WEP?
You have an older wireless access point that supports WEP. You would like to use WPA
instead. What action would you typically take to do this? What would you need to do to use
WPA2?
Which wireless security standards use Temporal Key Integrity Protocol (TKIP) encryption?
What are three actions you should take to increase the security of a wireless access point?
How does MAC address filtering improve security of a wireless access point? Why is this
action by itself insufficient to prevent unauthorized access?
504. Compare and contrast wireless security features and capabilities of WPA security
(including: open, WEP, WPA-1/2)
Security Issues Facts

Most wireless access points come preconfigured or have an automatic setup routine that lets you
simply connect the access point to create a simple wireless network. However, the default
configuration typically has little or no security. Wireless networks are vulnerable to the following
specific security attacks:
Vulnerability Description
War driving
With war driving, an attacker scans an area looking for available wireless networks.
This is typically accomplished using a high-gain antenna, or by driving around
looking for wireless networks in various locations.
Hacker
A hacker is anyone that commits computer and cyber crimes by gaining

unauthorized access to computer systems. A hacker can exploit system
vulnerabilities, elevate privilege, and introduce new vulnerabilities that allow the
attacker greater access to systems and data on the network.
A rogue access point is an unauthorized access point added to the network.
Rogue access
point
Spoofed
access point
A hacker who gains access to your network can install a rogue wireless
access point, giving him access to the wired network. Using the rogue
access point, the hacker might capture network traffic, or attempt to access
other network resources.
Employees can easily purchase an access point and add it to the wired
network. Often this is done to give the employee wireless access to the
network, but is often done with little or no security implemented on the
access point. The access point becomes a possible point of entry for hackers
or war drivers.
A spoofed access point is an access point that is configured to look like a legitimate
access point. Spoofed access points generally occur in a public area, such as an
Internet cafe or public hotspot. The attacker sets up an open access point using an
SSID that resembles the business name. The attacker can then monitor traffic of
those connected to the spoofed access point.
Countermeasures to these vulnerabilities include:

Countermeasure
Description
Authentication is the process of validating identity.
Authentication
Open authentication uses the MAC address of the wireless network

adapter to connect to the wireless network, thereby allowing anyone
to connect.
Shared key authentication requires that clients supply a predefined
key to connect.
802.1x uses usernames and passwords to authenticate users to the
wireless network.
Encryption
Encryption is the process of using an algorithm or other method to

transform data from plaintext to unreadable text. Because wireless
transmissions are easily captured, you should implement some form of
encryption on your wireless network to lower the chances of attackers
successfully discovering the packet's contents.
Intrusion Detection
System (IDS)
An IDS is a hardware or software device that examines the network to

identify possible in-progress attacks. An IDS monitors, logs, and detects
security breaches, and generates alerts if the attack is deemed to be severe.
Cisco's SWAN is a proprietary approach to securing and managing wireless
networks. With SWAN:
Cisco Structured
Wireless-Aware
Network (SWAN)
Access points must be registered on the network. This eliminates

the possibility of rogue access points allowing access to the wired
network.
Only authorized clients are allowed to connect to the network.
Security Implementation Facts

Security for wireless networking is provided from the following standards:
Method
Description
WEP is an optional component of the 802.11 specifications and was deployed in
1997. WEP was designed to provide wireless connections with the same security
as wired connections. WEP has the following weaknesses:
Wired Equivalent
Privacy (WEP)
Static Pre-shared Keys (PSK) were given to the access point and client
and could not be dynamically changed or exchanged without
administration. As a result, every host on large networks usually use the
same key.
Because it doesn't change, the key can be captured and easily broken.
The key values were short, making it easy to predict.
Cisco's interim solution was deployed in 2001 to address the problems of WEP.
The solution included the following:
Cisco interim
solution
A Cisco proprietary version of Temporal Key Integrity Protocol (TKIP)

encryption.
User authentication using 802.1x. 802.1x requires a centralized server
(called a RADIUS server) to authenticate users through user account
names and passwords.

The use of dynamic keys.
WPA is the implementation name for wireless security based on initial 802.11i
drafts and was deployed in 2003. It was intended as an intermediate measure to
take the place of WEP while a fully secured system (802.11i) was prepared.
WPA:
Wi-Fi Protected
Access (WPA)
Uses TKIP for encryption.

Supports both Pre-shared Key (referred to as WPA-PSK or WPA
Personal) and 802.1x (referred to as WPA Enterprise) authentication.
Can use dynamic keys or pre-shared keys.
Can typically be implemented in WEP-capable devices through a
software/firmware update.
Note: The Cisco interim solution is not compatible with WPA.

WPA2 is the implementation name for wireless security that adheres to the
802.11i specifications and was deployed in 2005. It is built upon the idea of
Robust Secure Networks (RSN). Like WPA, it resolves the weaknesses inherent
in WEP, and is intended to eventually replace both WEP and WPA. WPA2:
Wi-Fi Protected
Access 2
(WPA2) or
802.11i
Uses Advanced Encryption Standard (AES) as the encryption method. It

is similar to and more secure than TKIP, but requires special hardware
for performing encryption.
Supports both Pre-shared Key (referred to as WPA2-PSK or WPA2
Personal) and 802.1x (referred to as WPA2 Enterprise) authentication.
Can use dynamic keys or pre-shared keys.
Note: WPA2 has the same advantages over WEP as WPA. While more secure
than WPA, its main disadvantage is that it requires new hardware for
implementation.
In addition to using the security measured outlined above, you can provide a level of security using
the following practices. These methods by themselves do not provide much security, but rather
keep curious people from trying to access the wireless network.
Method
Description
Change the
administrator
account name and
password
The access point typically comes configured with a default username and
password that is used to configure the access point settings. If possible, it is
important to change the administrator account name and password from the
defaults. This helps prevent outsiders from breaking into your system by
guessing the default username and password.
Update the firmware on the access point from the manufacturer's Web site
Update the firmware frequently to prevent your system from being exposed to known bugs and
security holes.
Enable the firewall
on the access point
Change SSID from

defaults
Most wireless access points come with a built-in firewall that connects the
wireless network to a wired network.
Many manufacturers use a default SSID, so it is important to change your
SSID from the defaults. You can also disable the SSID broadcast for further
protection, this is known as SSID suppression or cloaking.
Note: Even with SSID broadcast turned off, a determined hacker can still
identify the SSID by analyzing wireless broadcasts.
Disable DHCP
DHCP servers dynamically assign IP addresses, gateway addresses, subnet

masks, and DNS addresses whenever a computer on the wireless network
starts up. Disabling DHCP on the wireless access points allows only users
with a valid, static IP address in the range to connect.
Every network board has a unique code assigned to it called a MAC address.
By specifying which MAC addresses are allowed to connect to your network,
you can prevent unauthorized MAC addresses from connecting to the access
point. Configuring a MAC address filtering system is very time consuming
Enable MAC address
and demands upkeep.
filtering
Note: Attackers can still use tools to capture packets and then retrieve valid
MAC addresses. An attacker could then spoof their wireless adapter's MAC
address and circumvent the filter.
Wireless Configuration
You have a network with two wireless access points. Should the SSID be the same or
different? Should the channel on each be the same or different?
Where is the best place to locate your wireless access point?
What type of objects might obstruct radio frequency wireless transmissions?
How does range and antenna placement affect wireless networks?
When should you use open authentication on your wireless network?
What authentication type should you not use when using WEP for encryption?
What is required in order to implement 802.1x authentication?
Configure basic options and security on a wireless access point.

Configure a wireless client connection.
503. Identify the basic parameters to configure on a wireless network to ensure that devices
connect to the correct access point
505. Identify common issues with implementing wireless networks. (Including: Interface,
misconfiguration)
Wireless Configuration Facts

A wireless implementation checklist should include the following configuration processes:
Method
Description
The first step in implementing a wireless solution is to plan the wireless
network. Consider the following:
Plan access point

placement and
configuration
Draw a sketch of the building or location where wireless access is

required. Identify possible access point locations, taking into
consideration signal strength and maximum signal distances.
Place access points in central locations. Radio waves are broadcast in
each direction, so the access point should be located in the middle of
the area that needs network access.
Devices often get better reception from access points that are above or
below. In general, place access points higher up to avoid interference
problems caused by going through building foundations.
For security reasons, do not place access points near outside walls
where the signal can be intercepted by non-authorized devices. Placing
the access point in the center of the building decreases the range of the
signals available outside of the building.
Select the SSID for the wireless network. If the network has multiple
access points, identify which channel each access point will use. Make
sure that neighboring access points use non-overlapping channels.
Click here for a diagram of a sample wireless network with multiple access
points.
Connect the
wireless access
point to the wired
Most access points require that you make a connection to the access point
through the wired network in order to complete access point configuration
tasks.
network
Before connecting the access point, you can verify that the wired
connection is valid by connecting a laptop to the network port.
Connect the access point to the existing network with a straightthrough Ethernet cable. Optionally, you could use a cross-over cable
and connect a laptop or desktop computer directly to the Ethernet port
on the access point.
Most access points come configured with a static IP address and a
subnet mask. On a host on the wired network, change the host's subnet
to the same subnet of the access point.
Most access points use a Web-based program for configuration. Use
your browser to connect to the default IP address of the access point,
then enter the default administrator name and password to connect to
the configuration utility.
Once connected to the access point configuration utility, configure the

necessary settings:
Configure basic
access point
settings
Configure a static IP address (with subnet mask, default gateway, and

DNS settings), or configure the access point to use DHCP. Because the
access point acts much like a switch, an IP address is not required.
However, configuring the IP settings allows you to connect to the
access point to make configuration changes. After changing the IP
address, you will need to change the IP address of the client that is
connected to the access point.
Configure the wireless standards to use (802.11a/b/g/n) and the
operating mode (mixed, legacy, greenfield, etc.).
Configure the SSID. If the access point is part of an ESS, all of the
access points should share the same SSID.
Configure the channel. To avoid interference between multiple access
points, each access point should have a different, non-overlapping
channel. On a small network with a single access point, you can set the
channel to Automatic. The access point then senses other access points
nearby, and (if possible) selects a channel that is not in use.
Install and configure a wireless client, such as a laptop with an enabled radio.
When you install the wireless adapter, you use a wireless connection manager
to view and connect with wireless networks.
Configure a client
Windows XP and later comes with a built-in wireless connection

manager. This connection manager uses the Wireless Zero
Configuration (WZC) service. When roaming between access points,
WZC automatically connects to the access point with the strongest
signal.
Many wireless adapters come with their own connection manager that
might provide additional functionality.
With most connection managers, you can view wireless networks in range that
are broadcasting the SSID. Simply select the wireless network and establish
the connection. A successful connection verifies that the client can
communicate with the access point.
If the access point is left connected to the network without security
Configure security implementations, attackers may connect to the network, potentially
on the access point circumventing all security on the wired portion of the network.
When configuring the authentication method:
Use Open authentication to allow anyone to connect to the wireless

network. This option is typically used by businesses that provide free
Internet access to customers.
Use Shared Key authentication on small, private networks. With
Shared Key authentication, all access points and all clients use the
same authentication key. Shared Key authentication can be configured
using one of three settings:
o A simple Shared Key setting uses the WEP key for
authentication. When using this option, you should disable
encryption.
o WPA-PSK (WPA Personal) uses WPA with a shared key.
o WPA2-PSK (WPA2 Personal) uses WPA2 with a shared key.
Use 802.1x authentication on large, private networks. 802.1x requires a
RADIUS server on the network. Users authenticate with unique
usernames and passwords.
When configuring encryption, select the strongest method supported by all

devices:
AES is used with WPA2. When using AES, all devices must be WPA2
capable.
TKIP is used with WPA. Most existing devices can use WPA. If not,
check to see if a firmware update is available to add WPA capabilities
to the device.
Use WEP only if no other encryption is supported. Note: Do not use
WEP together with Shared Key authentication.
Public networks typically require no encryption.
After configuring security on the access point, you will need to add security to
the wireless client. Manually configure the security settings that correspond to
the wireless network.
Configure client
security settings
When using WEP or Shared Key authentication, enter the same shared
key configured on the access point.
If using 802.1x authentication, enable 802.1x and configure any
necessary settings. Depending on the implementation, you might be
prompted for a username and password when you try to connect.
Select the encryption method used on the wireless access point.
After the security configurations are set, verify that the wireless client can still
connect to the wireless network.
A site survey is an evaluation of your wireless network configuration. The site
survey looks for advantages and problems with the wireless network and its
surroundings. When conducting the site survey:
Conduct a site
survey
Verify that the SSID broadcast and security settings are correctly
configured on each access point.
Assess the signal strength and direction of wireless access points. For
example, make sure that access points are not placed near outside walls
where the signals will be strong outside of the building where you do
not have physical control.
Check for obstructions that could affect the availability of the wireless
signal in various locations.
Check for other wireless networks in the area, and choose a channel
that does not conflict with other networks.
Perform cell-shaping. Cell-shaping uses directional antennae and
shielding methods to locate the wireless access points in secured areas
in order to adjust their transmittal power.
If you find something of concern during the site survey such as a strong signal
strength outside of the building, troubleshoot the issue and then conduct
another site survey to confirm that the issue is resolved.
Wireless Troubleshooting Facts
If you are having trouble establishing or keeping a wireless connection, consider the following:
Consideration
Description
Incorrect
configuration
Probably the most common source of problems with wireless networking is

incorrect configuration. Before considering other problems, verify that the
correct SSID and WEP/WPA keys have been configured. Remember that
WEP/WPA keys are not case-sensitive, but passphrases are case-sensitive.
Range and
obstructions
Wireless standards have a limited range. Moving a client outside of the

effective range will weaken the signal and likely cause intermittent reception
while moving outside of the stated range can cause it to be completely dropped.
In addition, many wireless devices have trouble transmitting through
obstructions in the path. Infrared requires a line-of-sight path, while radio
frequency wireless has trouble transmitting through certain materials such as
concrete.
The 2.4 GHz frequency range is divided into 11 channels, with each channel
having some overlap with the channels next to it. You might experience
problems with your wireless network when other devices are trying to use the
same or adjacent channels. Devices that use radio frequency wireless include:
Channel
interference
Cordless telephones
Other access points in the area (for example, each of your neighbors
might have a wireless network, with each configured to use a similar
channel)
To avoid interference, try changing the channel used on the access point. If the
area has different wireless networks, configure each with a different channel
with at least two channels separating the channels in use (for example you can
use channels 1, 4, 8, and 11).
Atmospheric and
EMI conditions
Interference from atmospheric conditions such as weather or other sources of

stray radio waves (electro-magnetic interference) can degrade the signal and
cause service interruptions.
For some 802.11 devices, the antenna orientation might have a small effect on
signal strength. There are two types of antennas you should be aware of:
Antennae
orientation
Directional antenna:
o Creates a narrow, focused signal in a particular direction.
o Focused signal provides greater signal strength increasing the
transmission distance.
o Provide a stronger point-to-point connection, better equipping
them to handle obstacles.
Omni-directional antenna:
o Disperses the RF wave in an equal 360-degree pattern.
Used to provide access to many clients in a radius.
For other devices such as infrared or satellite, the orientation of the receiving
device is critical. For these types of devices, make sure the receivers have a
line-of-sight path to communicate.
In some cases, especially when using 802.11n, the wireless client might not be
compatible with the wireless access point. Try updating the software that came
with the wireless client, update the firmware on the access point, and research
the manufacturer's Web site for additional information.
Client and access

point
Because of the large number of vendors of wireless devices for clients, Cisco
incompatibility
wants to ensure that the vendors' devices will work with Cisco access points.
The Cisco Compatible Extensions (CCX) program allows manufactures of
wireless network devices to send their products to a third-party testing lab to
ensure that they will work with Cisco access points.
Subnet Operations
When should you use the 2n-2 formula to determine the amount of available subnets?
What is the magic number and how can it help while subnetting a network?
What is the difference between a classful and classless subnet mask?
Given a subnet mask and an IP address, find the network address.

Given a network address and the number of desired subnets and hosts, select the subnet
mask.
From a network address and subnet mask, identify valid subnet addresses.
From a subnet address and mask, identify the range of valid host addresses.
305. Calculate and apply an addressing scheme including VLSM IP addressing design to a
network
Classless Interdomain Routing (CIDR)

You can think of the Internet as one big network. As such, each device on the network needs its
own unique IP address. In the early days of the Internet, every device would receive a registered IP
address. As the Internet grew, however, it became apparent that the number of hosts would quickly
exceed the number of possible IP addresses.
One solution to the problem is Classless Interdomain Routing (CIDR). Classfull addresses are IP
addresses that use the default subnet mask. They are classfull because the default subnet mask is
used to identify the network and host portions of the address. Classless addresses are those that use
a custom mask value to separate network and host portions of the IP address. CIDR allows for
variable length subnet masking (VLSM) and enables the following features:
Subnetting, dividing a network address into multiple smaller subnets. For example, this
allows a single Class B or Class C addresses to be divided and used by multiple
organizations.
Supernetting, combining multiple network addresses into a single larger subnet. For
example, this allows multiple Class C addresses to be combined into a single network.
Route aggregation (also called route summarization), where multiple routes are combined in
a routing table as a single route.
CIDR routers use the following information to identify networks.
The beginning network address in the range

The number of bits used in the subnet mask
For example, the routing table represents the address as 199.70.0.0/21, where 21 is the number of
bits in the custom subnet mask.
In addition to CIDR, the following other solutions were put into place to make efficient use of
available IP addresses:
IP version 6. IPv6 uses 128-bit addresses instead of the 32-bit addresses used with IPv4.
Private addressing with address translation. With private addressing, hosts are assigned an
unregistered address in a predefined range. All hosts on the private network use a single
registered IP address to connect to the Internet. A special router (called a Network Address
Translation or NAT router) translates the multiple private addresses into the single
registered IP address.
Binary Calculations
To perform subnetting operations, you will need to be proficient at converting decimal and
binary numbers. When working with IP addresses, work with each octet separately. The
following table shows the decimal value for various binary values with a single 1 bit.
Binary 1000000 0100000 0010000 0001000 0000100 0000010 0000001 0000000

0
0
0
0
0
0
0
1
Value
Decim
al
Value
128
64
32
16
To find the decimal value of a number with multiple 1 bits, simply add the decimal value of
the bits together. For example, the decimal value of the binary number 10010101 is:
10000000 = 128
00010000 = 16
00000100 = 4
00000001 = 1
Total = 128 + 16 + 4 + 1 = 149
To calculate the number of valid subnets or the number of hosts per subnet, you will need to
know how to find the exponential values of 2. Use the following chart to identify the
exponent values and the final possible number (after subtracting 2 from each exponent).
# of bits
1 2 3 4 5 6
1
10
11
12
10
11
212
Exponent
2 2 2 2 2 2
Exponent value
2 4 8 16 32 64 128 256 512 1024 2048 4096
Total number (-2) 0 2 6 14 30 62 128 254 510 1022 2046 4094
Tip: Memorize the shaded values. To find smaller or larger values, divide or multiply the
exponent value by 2.
Subnetting Operations
Use the following chart to identify the solutions to common subnetting tasks.
Scenario
Solution
Begin by converting the subnet mask to a binary number.
Then decide which formula to use (n is the number of
additional bits borrowed from the default mask):
Use 2n if:
Given a network address and subnet

mask, how many subnets can you
have?
The network uses a classless routing protocol, such as

RIP version 2, EIGRP, or OSPF
The ip subnet zero command is configured
Variable-length Subnet Mask (VLSM) is used
Use 2n-2 if:
The network uses a classful routing protocol, such as

RIP version 1 or IGRP
The no ip subnet zero command is configured
Note: If no network details are provided, use 2n.

2n-2
Given a network address and subnet Begin by converting the subnet mask to a binary number.
mask, how many hosts per subnet
Then use the formula to find the number of hosts.
can you have?
To find the number of valid hosts, n = the number of
unmasked bits by the custom mask.
2n, 2n-2
Given a network address and
Write out the default subnet mask in binary. Then borrow
customer requirements, what subnet
bits and use the formula to find the number that gives you
mask should you use?
enough subnets and hosts.
Given a network address and a

subnet mask, identify the valid
subnet addresses.
Magic number
The magic number is the decimal value of the last 1 bit in the
subnet mask.
The magic number identifies:
The first valid subnet address

The increment value to find additional subnet
addresses
Trust the line

Use the following process to find the information you need:
Given an IP address and subnet
mask, find the:
Subnet address
Broadcast address
Valid host address range
1. Identify the subnet and host portions of the mask,

draw a line
2. To find the subnet address, set all host bits to 0
3. To find the broadcast address, set all host bits to 1
4. The valid host range is:
o First address = Subnet address + 1
o Last address = Broadcast address - 1
Subnet Design
Given a scenario, select and configure subnet addresses, masks, and host addresses.
305. Calculate and apply an addressing scheme including VLSM IP addressing design to a
network
Subnet Design Facts

When setting up a network for IP, you will have to make various decisions about the addresses used
on the network. Use the following process to identify and assign IP addresses throughout your
network.
1. Identify the number of network addresses. Each network segment will require its own
network (subnet) address. In addition, each WAN connection must have its own network
address (typically assigned by the WAN service provider).
2. Identify the number of hosts for each subnet. You will need one IP address for each device.
Be sure to include an IP address for each router interface.
3. Calculate the subnet mask that provides the necessary number of subnet addresses and the
number of host addresses per subnet.
4. Identify the valid subnet addresses, and assign them to network segments.
5. Identify valid IP addresses on each subnet (i.e. the host address range).
6. Assign IP addresses to hosts, or plan on using DHCP to dynamically assign IP addresses.
Instead of using formulas and calculations to perform these steps, you can create a table as follows
and use it to quickly identify subnet masks, subnet addresses, and host addresses.
Bits in the mask
/25 /26 /27 /28 /29 /30 /31 /32
Magic number
128 64 32 16 8
Decimal mask value
128 192 224 240 248 252 254 255
Hosts per subnet
126 62 30 14 6
Number of subnets possible (subnet zero) 2
4
2
n/a n/a
16 32 n/a n/a
To construct the table, begin by writing the bit-count in the top row. Then compute the remaining
rows as follows:
To get the magic number, start at 128 and split the value in half for each column.
To get the decimal mask value, add the magic numbers to the left (for example, a /27 mask
can be calculated as 128 + 64 + 32 = 224).
To get the number of hosts per subnet, subtract 2 from the magic number.
To get the number of subnets, start at 2, then double the number for each column.
As an example of using the table, suppose you are given a subnet address of 199.166.12.32/29. Use
the /29 column to perform various subnetting operations. For example:
The decimal form of the mask is 255.255.255.248.

There are 6 host addresses on the subnet (33, 34, 35, 36, 37, and 38).
The next subnet address using this mask is 199.166.12.40 (add the magic number to the first
subnet address).
The broadcast address for the subnet is 199.166.12.39 (subtract 1 from the next subnet
address).
Using this mask, there are a total of 16 possible subnets.
Be aware of the following special cases identified in the table:
Both /31 and /32 masks cannot be used because there are no host addresses available.
The table works best for subnetting the last octet. You can still use the table for finding the
decimal equivalent of bit-count masks that are less than 24-bits. Just subtract 8 from each
number in the first row. For example, a 21-bit mask would use the same column as a 29-bit
mask, and would have the same decimal value.
A /24 subnet has 254 available host addresses (256-2) on a single subnet. The magic
number is 256. If you need more hosts than this:
o Decrease the mask bit count (i.e. /23, /22, /21, and so on).
o Each time you decrease the bit count, double the magic number, then subtract 2.
Route Summarization
What are the advantages of route summarization?

If automatic route summarization is used, how does the router determine which routes to
summarize? What route becomes the summarized network?
Which routing protocol does not support automatic route summarization?
Why do discontiguous networks pose a problem for route summarization?
Given a scenario, select the appropriate subnet addresses and masks to prepare for
summarization.
Given a scenario, identify the summarized route.
306. Determine the appropriate classless addressing scheme using VLSM and
summarization to satisfy addressing requirements in a LAN/WAN environment
Route Summarization Facts

Route summarization groups contiguous networks that use the same routing path, advertising a
single route as the destination for the grouped subnets.
Summarization reduces the size of the routing table. A single route to the summarized
network takes the place of multiple routes to individual subnets.
Summarization speeds convergence. The reachability of each subnet address is indicated by
the reachability of the summarized address.
Summarization retains all necessary routing information, so all networks are still reachable
after summarization.
Summarization can happen in one of two ways:
Method
Description
With automatic summarization, the router identifies adjacent networks and
calculates the summarized route.
o
Automatic
o
o
o
Manual
Autosummarization is supported on classless and classful routing

protocols.
Autosummarization uses the default class boundary to summarize routes.
RIP (version 1 and version 2) and EIGRP support autosummarization;
OSPF does not.
For RIPv2 and EIGRP, you can disable automatic summarization.
With manual summarization, an administrator identifies the summarized route to

advertise. The route you specify includes the summarized subnet address with
the subnet mask that includes all summarized subnets.
Automatic summarization summarizes routes along class boundaries only when advertising
those routes on a network of a different classful network. Consider the following graphic:
In this example, if both routers were using automatic summarization:

o Router A would not automatically summarize routes from the 10.3.1.0/24 or the
10.3.2.0/24 networks when advertising those networks to Router B. This is because
subnet 10.2.0.0/16 that connects the two routers is in the same classful network
(10.0.0.0/8) as the subnets connected to RouterA.
o Router B would automatically summarize all routes as 10.0.0.0/8 when advertising
routes on the 12.0.0.0/8 network. This is because this network is a different classful
network than the 10.0.0.0/8 network.
o To prevent Router B from summarizing routes when advertising them to the
12.0.0.0/8 network, disable automatic route summarization on Router B.
Route summarization works not only for grouping subnetted addresses together into a single
route, but can also be used to advertise multiple classful network addresses into a single
summarized route. For example, the subnets of 192.168.1.0/24 through 192.168.255.0/24
could be summarized as a single route of 192.168.0.0/16.
To identify a summarized route for a group of subnets, identify a subnet address and mask that
includes all of the routes that need to be summarized. While in many cases you could simply
advertise the default class boundary, this will often result in a route being advertised that includes
subnets and addresses that aren't being used. To eliminate this problem, choose the subnet and
mask so that only existing subnets are included. To do this:
1. Convert the last significant octet of the first and the last subnet in the contiguous range to
binary. For example, if you had networks 172.16.16.0/24 through 172.16.31.0/24, you
would have the following two binary values:
16 = 0 0 0 1 0 0 0 0
31 = 0 0 0 1 1 1 1 1
2. Identify the last consecutive binary bit that is shared. In this case, the last shared bit is the
fourth bit position.
3. Convert all bits to the right of the shared bit to 0. In this example, this gives you the binary
value of 00010000. This will be the subnet address of the summarized route. In this
example, use 172.16.16.0.
4. Convert all bits to the left of the shared bit to 1. In this example, this gives you the binary
value of 11110000. This will be the mask value of the summarized route. In this example,
use 255.255.240.0.
5. Finally, identify any subnet addresses included in the range indicated by the advertised
subnet and mask. Be aware that you will be unable to use these subnets without additional
configuration for discontiguous networks. For example, if the first subnet you used in this
example was 172.16.17.0 and the last subnet was 172.16.30.0, you would be unable to use
the 172.16.16.0 and 172.16.31.0 subnets using a summarized route of 172.16.16.0/20.
Wide Area Networks

How does a packet switched WAN service differ from a circuit switched WAN service?
Who is responsible for the local loop, the customer or the service provider?
What is the significance of the demarc?
What is the difference between the Data Terminal Equipment (DTE) and Data
Communication Equipment (DCE)?
Which WAN services use already-installed telephone lines?
What media type is used by ATM?
111. Differentiate between LAN/WAN operation and features

801. Describe different methods for connecting to a WAN
WAN Type Facts
WAN types include the following:
Method
Description
Point-toPoint
A point-to-point connection is a single, pre-established path from the customer's

network through a carrier network, such as a telco, to a customer's remote network. A
point-to-point line is usually leased from a carrier and thus is often called a leased line.
Circuit
Switching
A circuit switching network allows data connections that can be initiated when needed
and terminated when communication is complete, working much like a telephone line
for voice communication. A circuit switched network uses a dedicated connection
between sites. It is ideal for transmitting data that must arrive quickly in the order it is
sent, as is the case with real-time audio and video.
Packet
Switching
A packet switched network allows data to be broken up into packets and sent across
the shared resources. Packets are transmitted along the most efficient route to the
destination. Packet switching is ideal for transmitting data that can handle transmission
delays, as is often the case with Web pages and e-mail.
WAN Structure Facts

A typical WAN structure includes the following components.
Component
Consumer Premises
Equipment (CPE)
Data Terminal
Equipment (DTE)
Description
Devices physically located on the subscriber's premises. CPE includes the
telephone wire, telephone, modem, and other equipment, both the devices
the subscriber owns and the ones leased from the WAN provider. The
wiring typically includes UTP cable with RJ-11 or RJ-45 connectors. CPE
is sometimes used synonymously with DTE.
A device on the network side of a WAN link that sends and receives data.
The DTE resides on the subscriber's premises, and marks the point of entry
between the LAN and the WAN. DTEs are usually routers, but computers
and multiplexers can also act as DTEs. Broadly, DTEs are any equipment
at the customer's site, and can include all computers. In a narrow sense, the
DTE is the device that communicates with the DCE at the other end.
The CSU/DSU is a device that connects a physical circuit installed by the

Channel Service
telco to some CPE device, adapting between the voltages, current, framing,
Unit/Data Service Unit
and connectors used in the circuit to the physical interface supported by the
(CSU/DSU)
DTE.
Demarcation point
(demarc)
The point where the telephone company's telephone wiring connects to the
subscriber's wiring. The demarc can also be called the network interface or
point of presence.
Typically, the customer is responsible for all equipment on one side of the
demarc. The phone company is responsible for all equipment on the other
side of the demarc.
Local loop
Cable that extends from the demarc to the central telephone office. The
demarc media is owned and maintained by the telephone company.
Typically, it is UTP, but it can also be one or a combination of UTP, fiber
optic, or other media. Fiber optic cable to the demarc is rare.
Central Office (CO)
The switching facility closest to the subscriber, and the nearest point of
presence for the WAN provider. It provides WAN-cloud entry and exit
points for incoming and outgoing calls, and acts as a switching point to
forward data to other central offices. A CO provides services such as
switching incoming telephone signals to outgoing trunk lines. It also
provides reliable DC power to the local loop to establish an electric circuit.
COs use long-distance, or toll, carriers to provide connections to almost

anywhere in the world. Long-distance carriers are usually owned and
operated by companies such as AT&T or MCI.
Data Communication
Equipment (DCE)
A device that communicates with both DTEs and the WAN cloud. DCEs
are typically routers at the service provider that relay messages between the
customer and the WAN cloud. In a strict sense, a DCE is any device that
supplies clocking signals to DTEs. Thus, a modem or CSU/DSU at the
customer site is often classified as a DCE. DCEs may be devices similar to
DTEs (such as routers), except that each device plays a different role.
WAN cloud
The hierarchy of trunks, switches, and central offices that make up the
network of telephone lines. It is represented as a cloud because the physical
structure varies, and different networks with common connection points
may overlap. Few people thoroughly understand where data goes as it is
switched through the "cloud." What is important is that data goes in, travels
through the line, and arrives at its destination.
Packet-Switching
Exchange (PSE)
A switch on a carrier's packet-switched network. PSEs are the intermediary

points in the WAN cloud.
WAN Services Facts

Listed below are the most common WAN transmission media.
Carrier
Speed
Plain Old
Telephone
Service (POTS)
56 Kbps
T1 (a.k.a. DS1)
1.544 Mbps
Description
Existing wires use only one twisted pair
Analog signals are used through the local loop
A modem is required to convert digital signals to
analog
T3 (a.k.a. DS3)
44.736 Mbps
E1
2.048 Mbps
E3
34.368 Mbps
J1
1.544 Mbps
32.064 Mbps
J3
T-Carrier is a digital standard widely deployed in North

America.
T1 lines usually run over two-pairs of unshielded
twisted pair (UTP) cabling, although they can also run
over other media such as coaxial, fiber-optic, and
satellite.
A T1 line has 24 channels (also known as DS0's) that
each run at 64 Kbps.
T3 lines usually run over fiber-optic cable.
A T3 line has 672 channels that each run at 64 Kbps.
A T1/T3 connection requires a CSU/DSU.
E-Carrier is a digital standard very similar to T-Carrier,
but it is widely deployed in Europe.
An E1 line has 32 channels (also known as DS0's) that
run at 64 Kbps.
An E3 line transmits 16 E1 signals at the same time.
E1/E3 connections also require a CSU/DSU.
J-Carrier is a digital standard very similar to T-Carrier,
but it is widely deployed in Japan.
A J1 line is virtually identical to a T1 line.
A J3 line has 480 channels that run at 32 Mbps.
J1/J3 connections also require a CSU/DSU.
Note: WAN services also use fiber optic, wireless, satellite, and other transmission media.
However, the use of these media to the local loop is not common at this time.
If your organization needs WAN connectivity, you can choose from the following service options:
Service
Bandwidth
(Max.)
Line Type
Signaling
Method
Characteristics
Public Switched
Telephone Network
(PSTN)
56 Kbps
POTS
Analog
Dialup over regular

telephone lines
Leased lines
56 Kbps
POTS
Analog
Dedicated line with

consistent line quality
X.25
64 Kbps
POTS
Analog
Dedicated line
Variable packet sizes
(frames)
Ideal for low-quality lines
Frame Relay
1.54 Mbps
POTS
T-1
T-3
Digital
Variable packet sizes

(frames)
Asynchronous
Transfer Mode
(ATM)
1.2 Gbps
Coaxial,
twisted pair,
fiber-optic
Digital
Fixed-size cells (53-byte)

High-quality, high-speed
lines
Digital
Basic rate operates over

regular telephone lines and is
a dialup service
Primary rate operates over Tcarriers
Digital
Operates using digital signals

over regular telephone lines
DSL comes in many different
flavors (such as ADSL and
HDSL)
Integrated Services
Digital Network
(ISDN)
144 Kbps (BRI) POTS

4 Mbps (PRI)
T-1
DSL
6.1 Mbps
(1.544 or lower
is more
common)
POTS
There is no clear distinction between WAN services such as Frame Relay and ISDN. For example,
you can use Frame Relay protocol over ISDN lines. Once a device connects to the WAN cloud,
internal protocols can convert data traffic into the necessary formats, then convert the data again at
the other end.
WAN Connections
Which interface provides clocking in the WAN connection?

How is a DB-60 connector different from a Smart Serial connector?
When would you use an RJ-48 connector?
What is the default encapsulation protocol on Cisco routers?
When should you use PPP as the encapsulation protocol?
Configure a serial interface for a basic WAN connection.

Configure a serial connection between back-to-back routers.
802. Configure and verify a basic WAN serial connection
WAN Connection Facts

Whether ordering a WAN connection from a service provider or configuring a back-to-back router
lab, you should know how to connect the devices. There are several different types of cables used
in WAN connections and choosing the correct cable largely depends upon identifying the
following:
Component
Details
When a device communicates over a serial interface, the interface operates in one of
the following modes:
Interface
operating
mode
The interface/device providing clocking is known as the DCE (Data

Communications Equipment).
The interface/device not providing clocking is known as the DTE (Data
Terminal Equipment).
When you configure a router to connect to a network through a serial interface, the
router must be connected to a device (such as a CSU/DSU or another router) that
provides clocking signals. When you configure two routers in a back-to-back
configuration through their serial ports, one router interface must be configured to
provide the clocking signals for the connection.
The following WAN service options will also affect which type of cable is needed
for a WAN connection:
Service
X.25
Frame Relay
Asynchronous Transfer Mode (ATM)
Integrated Services Digital Network (ISDN)
DSL
Be aware of the following WAN connection details:
When ordering a WAN service:

o The network engineer specifies how fast the circuit should run, such as 1.544 Mbps
(T1) or 56 Kbps (POTS or DS0).
o The Telco installs the circuit running at the specified speed.
o The network engineer purchases a CSU/DSU to connect to the end of the circuit,
and then connects the router to the CSU/DSU.
o The CSU/DSU clock rate must then be configured to match the circuit speed.
Because the router is the DTE, the clock rate is received by the CSU/DSU and does
not require configuration.
When connecting a back-to-back router lab configuration, one router should be chosen as
the DCE and the other router as the DTE. The cable connecting the two back-to-back
routers has both a DCE and a DTE end. Connect the DCE end of the cable to the interface
you want to be the DCE device.
WAN Connectors and Ports
WAN connections are provided through several different connector types. The following
table illustrates the connector types and their ports:
Type
Description
DB-60
WAN interface cards (WIC) with a single serial port use

a DB-60 connector. The connector has 4 rows of 15 pins
each.
Connector
Serial WIC port

Smart Serial
WICs with two serial ports use the high-density Smart

Serial connector.
Connector
Smart Serial WIC ports

RJ-48
Connector
Integrated T1 DSU/CSU WIC ports use an RJ-48

connector.
Note: The RJ-48 connector has the same size and shape
as the RJ-45 used in Ethernet connections, but has a
different pinout.
Integrated T1 DSU/DSU WIC port

RJ-11
Connector
DSL (Digital Subscriber Line) WIC ports use an RJ-11

connector. The RJ-11 port connects to the phone line.
DSL WIC port

WAN Encapsulation Facts
WAN Physical layer protocols specify the hardware and bit signaling methods. Data Link layer
protocols control some or all of the following functions:
Error checking and correction

Link establishment
Frame-field composition
Point-to-point flow control
Data Link layer protocols also describe the encapsulation method or the frame format. WAN
encapsulation methods are typically called HDLC (high-level data link control). This term is both a
generic name for Data Link protocols and the name of a specific protocol within a WAN protocol
suite or service. Depending on the WAN service and connection method, you will select one of the
following encapsulation methods.
Cisco HDLC for synchronous, point-to-point connections with other Cisco routers. This is
the default encapsulation method for synchronous serial links on Cisco routers. Note: Cisco
HDLC does not communicate with other vendors' implementations of HDLC.
LAPB for X.25 networks.
LAPD in combination with another protocol for the B channels in ISDN networks. LAPD is
a Layer 2 ISDN protocol that manages flow and signaling.
PPP for dial-up LAN access, circuit-switched WAN networks, and ISDN networks. PPP is
non-proprietary, so it works in implementations that use products from multiple vendors.
Cisco/IETF for Frame Relay networks.
Note: Routers on each side of a WAN link must use the same encapsulation method to be able to
communicate.
Serial Interface Configuration Command List
Use the following commands to configure the router.
Use . . .
To . . .
Set the clock rate on the DCE serial interface.
Router(config-if)#clock
rate <rate>
Note: In the back-to back router lab configuration, if the clock

rate command is not issued on the DCE, clocking is not
provided, and the interface status between the two routers will
not change to up.
Router(config-if)#ip
Assign an IP address and subnet mask to the interface.
address <address> <mask>
Router(configif)#encapsulation hdlc
Modify the router encapsulation method.
Router(configif)#encapsulation ppp
Note: HDLC is the default encapsulation method. The
Router(configencapsulation method should match for both routers.
if)#encapsulation framerelay
Router#sh interfaces
View all interface configurations, including serial connection

encapsulation and bandwidth.
Router#sh ip int brief
View a consolidated message concerning each IP interface,

including its IP address, line and protocol status, and how the
address was configured (DHCP or Manual)
Router#sh run
View the clock rate and bandwidth of a serial configuration.
Router#sh controllers
<serial interface>
View the serial interface configuration, such as the type of

serial cable and which end of the cable is connected to the
device (DCE or DTE).
Examples
The following set of commands configures the IP address 192.168.1.229 with a mask of
255.255.255.0 for the first Serial interface on the router and activates the interface.
Router(config)#int ser 0/1/0
Router(config-if)#ip address 192.168.1.229 255.255.255.0
Router(config-if)#no shutdown
The following set of commands configures the second Serial interface on the router with PPP
encapsulation and activates the interface.
Router(config)#int ser 0/1/1
Router(config-if)#encapsulation ppp
Router(config-if)#no shutdown
PPP
What is the purpose of LCPs in PPP communications?

Which authentication method is more secure, PAP or CHAP?
How do you configure the password used with PPP authentication?
Configure PPP encapsulation on serial links.

Configure PPP authentication including username and password combinations.

802. Configure and verify a basic WAN serial connection
806. Configure and verify a PPP connection between Cisco routers
PPP Facts
The following list represents some of the key features of the Point-to-Point Protocol (PPP):
It can be used on a wide variety of physical interfaces including asynchronous serial,

synchronous serial (dial up), and ISDN.
It supports multiple Network layer protocols, including IP, IPX, AppleTalk, and numerous
others.
Optional authentication is provided through PAP (2-way authentication) or CHAP (3-way
authentication).
It supports multilink connections, load-balancing traffic over multiple physical links.
It includes Link Quality Monitoring (LQM) which can detect link errors and automatically
terminate links with excessive errors.
It includes looped link detection that can identify when messages sent from a router are
looped back to that router. This is done through routers sending magic numbers in
communications. If a router receives a packet with its own magic number, the link is
looped.
PPP uses two main protocols to establish and maintain the link.
Protocol
Description
The Link Control Protocol (LCP) is responsible for establishing, maintaining, and
tearing down the PPP link. LCP packets are exchanged periodically to do the
following:
Link Control
Protocol
(LCP)
During link establishment, LCPs are used to agree upon encapsulation,

packet size, and compression settings. LCPs also indicate whether
authentication should be used.
Throughout the session, LCPs are exchanged to detect and correct errors or
to control the use of multiple links (multilink).
When the session is terminated, LCPs are responsible for tearing down the
link.
A single Link Control Protocol runs for each physical connection.

Network
Control
The Network Control Protocol (NCP) is used to agree upon and configure Network
layer protocols to use (such as IP, IPX, or AppleTalk). Each Network layer
Protocol
(NCP)
protocol has a corresponding control protocol packet. Examples of control

protocols include:
IP Control Protocol (IPCP)

CDP Control Protocol (CDPCP)
IPX Control Protocol (IPXCP)
AppleTalk Control Protocol (ATCP)
A single PPP link can run multiple control protocols, one for each Network-layer
protocol supported on the link.
PPP establishes communication in three phases.
1. LCP phase. LCPs are exchanged to open the link and agree upon link settings such as
encapsulation, packet size, and whether authentication will be used.
2. Authenticate phase (optional). During this phase, authentication-specific packets are
exchanged to configure authentication parameters and authenticate the devices. LCPs might
also be exchanged during this phase to maintain the link.
3. NCP phase. NCPs are exchanged to agree on upper-layer protocols to use. For example,
routers might exchange IPCP and CDPCP packets to agree upon using IP and CDP for
Network-layer communications. During this phase, LCPs might continue to be exchanged.
PPP Command List
PPP configuration is often done in connection with configuring other services. To configure PPP on
the router, complete the following tasks:
1. Set PPP encapsulation on the interface. You must set the encapsulation method to PPP
before you can configure authentication or compression.
2. Select CHAP and/or PAP as the authentication method (optional).
3. If authentication is used, configure username/password combinations.
PPP options are configured in interface mode for a specific interface.
Use . . .
Router(config-if)#encapsulation ppp
To . . .
Set the encapsulation type to PPP
Router(config-if)#ppp authentication
<chap|pap>
Router(config-if)#ppp authentication chap pap
Set the authentication method(s)

When multiple methods are specified,
the first method will be tried first
Router(config-if)#ppp compression
Set compression options
Router(config-if)#ppp chap|pap
password <password>
Set the password used with CHAP or

PAP for an unknown host
Router(config)#username <hostname>
password <password>
Set the username and password for the

local router
Router(config)#bandwidth <value>
Set a bandwidth value for an interface
Router#show interface
View encapsulation and PPP information

on an interface
To hide the CHAP password from view in the configuration file, use the service passwordencryption command from the global configuration mode.
Example
The following commands configure the SFO router to use PPP and enable it to connect to the LAX
router using PAP authentication.
SFO(config)#hostname LAX password cisco5
SFO(config)#int s0/1/0
SFO(config-if)#encap ppp
SFO(config-if)#ppp auth pap
Network Address Translation (NAT)

What are the IP address ranges for private networks?

Which network devices are most likely to be assigned a public IP address?
What benefits come from using NAT?
What is the difference between an inside global address and an outside global address?
What is overloading, and why is it important in a NAT configuration?
How is PAT different than NAT?
706. Explain the basic operation of NAT

707. Configure NAT for given network requirements
NAT Facts
Network Address Translation (NAT) allows you to connect a private network to the Internet
without obtaining registered addresses for every host. Private addresses are translated to the public
address of the NAT router. NAT can be used to provide a measure of security for your private
network, or to provide Internet connectivity with a limited number of registered IP addresses.
As you work with NAT, it's important to understand the following terminology.
Term
Inside
Outside
Definition
The inside network is the private network.
A router interface that connects to the private network is also called the inside
interface.
The outside network is the public network (the Internet).
A router interface that connects to the public network is also called the outside
interface.
Inside local
The inside local address is the IP address of the host on the inside network.
address
Inside
global
address
The inside global address is the IP address of the host after it has been translated for
use on the Internet. The term global refers to the registered IP address that identifies
the inside host on the Internet.
Outside
global
address
The outside global address is an IP address of an Internet host. For example, when you
visit a Web site, your computer will use the global outside address to contact the Web
server.
Outside
local
address
An outside local address is an outside global address that has been translated for inside
(or private) use. In other words, the NAT router translates an Internet host IP address
into a private IP address. Instead of using the Web server address, the internal
computer will use the translated address instead.
When configuring NAT, you have the following options:

Method
Description
Static
Use static translation to translate a single outside address to a single inside address.
Overloaded
with PAT
Use overloaded NAT with Port Address Translation (PAT) to translate multiple
inside addresses to a single public address. Port numbers are used to identify specific
inside local hosts. The port number associated with the private host is appended to
the inside global IP address. Use this option to allow multiple inside hosts to access
the Internet using a single public IP address.
Dynamic
Use dynamic translation to translate a range of outside addresses to a range of inside

addresses. Use this option when you have multiple public addresses for multiple
private addresses. If the number of inside addresses is greater than the number of
outside addresses, use the overloaded option with dynamic NAT.
Configuring NAT on a Cisco router may be done through the command line interface (CLI) or the
Security Device Manager (SDM). When using the SDM to configure NAT, you start a wizard that
helps you choose the NAT configuration parameters.
Choose Basic NAT to identify the inside and outside interfaces. Selecting this option
configures overloaded NAT with PAT. The public address assigned to the public interface
is used for all private hosts.
Choose Advanced NAT to:
o Identify the outside interface.
o Configure additional public addresses that can be used for dynamic translation.
o Identify inside interfaces and additional network addresses that are not directly
connected to the NAT router that will be translated. This option lets you configure a
single NAT router for your entire private network, even when your network consists
of multiple subnets accessible through other routers on the private network.
o Perform static mappings that translate a public IP address to a private host address.
With this option, hosts on the private network are assigned a private IP address, and
the private IP address is mapped to a public IP address. Incoming communications
sent to the public IP address are translated and forwarded to the private host. The
wizard calls these mappings NAT rules.
Note: To start the NAT wizard, the router must have at least two enabled interfaces.
When configuring a router for NAT, be sure to use an IP address in the private IP address ranges
for the inside local IP addresses. Otherwise, hosts on your network might not be able to access
outside hosts with the same IP address. A Cisco router can be configured to overcome this problem,
but the configuration is difficult. Private IP addresses do not need to be registered, and fall within
the following ranges:
10.0.0.0 to 10.255.255.255
172.16.0.0 to 172.31.255.255
192.168.0.0 to 192.168.255.255
WAN Troubleshooting
What are possible causes of Layer 1 problems on a serial connection?

Which interface status indicates a Layer 2 connection problem?
What steps can you take to correct a Layer 2 problem?
How does having an incorrect interface IP address affect a WAN connection?
A ping test to a remote router succeeds, but the Telnet connection fails. What can you
assume about the router configuration? Can the router route packets?
You have Layer 2 connectivity to a remote device but full connectivity does not exist. What
steps can you take to identify the problem?
407. Verify device configuration and network connectivity using ping, traceroute, telnet,
SSH or other utilities
414. Verify network connectivity (including: using ping, traceroute, and telnet or SSH)
804. Troubleshoot WAN implementation issues
WAN Troubleshooting Facts

The following list of commands may help when troubleshooting router connections.
Use...
router#show interfaces
To...
List a large set of information about each interface.
router#show interface
status
View summary information about the interface status.
router#show ip
interfaces
View a small set of information about each IP interface.
router#show ip
interfaces brief
View a single line of information about each IP interface.
router#show ip route
<ip address>
View details about the route the router would match for a
packet sent to the listed IP address.
router#show runningconfig
View the currently running configuration file.
View the serial interface configuration, such as the type of

router#show controllers
serial cable and which end of the cable is connected to the
<serial interface>
device (DCE or DTE).
router#ping <ip
address>
Test communication with a specific interface using its IP

address.
You can use the interface status to understand connectivity problems and quickly see whether the
link between the router and the network is operational. The following table summarizes some
possible conditions indicated by the interface status:
Line status
Protocol
status
Indicates...
administratively
down
down
The interface is configured with the shutdown command.
down
down
There is a hardware or network connection problem (Physical layer),

such as:
No cable or bad cable

The device on the other end of the cable is powered off or the
other interface is administratively shutdown (with the
shutdown command)
There is a connection or communication problem (Data Link layer),

such as:
up
down
up
up
No clock rate provided by the DCE device

Mismatched encapsulation
Incorrect authentication parameters for PPP, including:
o Mismatched authentication method
o Missing username statements
o Mismatched passwords
The interface is working correctly
After verifying that the interfaces have Layer 1 and Layer 2 connectivity, proceed to troubleshoot
TCP/IP connectivity including:
Verifying that devices have unique IP addresses.

Verifying that the same subnet mask is used on all devices on the same subnet.
Verifying that the IP address assigned to each device is on the same subnet.
Verifying routing table entries.
Be aware of the following when troubleshooting connectivity:
If a problem exists at Layer 1, you must correct that problem before troubleshooting Layer 2
connectivity. If a problem exists at Layer 2, you must correct that problem before you can
proceed to troubleshoot upper-layer connectivity.
Use ping and traceroute to verify Network-layer connectivity, and use Telnet to verify
Application-layer connectivity and configuration.
A failed ping or traceroute test might indicate Layer 1, Layer 2, or Layer 3 problems.
Examine the interface status to rule out Layer 1 and Layer 2 problems.
A successful Telnet test means that ping and traceroute will also be successful. A failed
Telnet test only indicates a failure at the Application layer or below. By itself, it does not
tell you at which layer the problem exists.
Because some devices do not respond to ICMP messages, you might have Network-layer
connectivity between devices even if ping or traceroute fail.
A successful ping test followed by an unsuccessful Telnet test means that Network-layer
connectivity exists. Troubleshoot the upper-layer configuration.
Even if Telnet to a router fails, the router might still be routing packets. This is because
routing happens at the Network layer, while Telnet happens at the Application layer.
Virtual LANs (VLANs)

What are two advantages to creating VLANs on your network?

You have two VLANs configured on a single switch. How many broadcast domains are
there? How many collision domains are there?
What happens if two devices on the same switch are assigned to different VLANs?
Create VLANs and assign switch ports to a VLAN.
208. Describe enhanced switching technologies

209. Describe how VLANs create logically separate networks and the need for routing
between them
210. Configure, verify, and troubleshoot VLANs
VLAN Facts
A virtual LAN (VLAN) can be defined as:
Broadcast domains defined by switch port rather than network address

A grouping of devices based on service need, protocol, or other criteria rather than physical
proximity
Using VLANs lets you assign devices on different switch ports to different logical (or virtual)
LANs. Although each switch can be connected to multiple VLANs, each switch port can be
assigned to only one VLAN at a time. The following graphic shows a single-switch VLAN
configuration.
Be aware of the following facts about VLANs:
In the graphic above, FastEthernet ports 0/1 and 0/2 are members of VLAN 1. FastEthernet
ports 0/3 and 0/4 are members of VLAN 2.
In the graphic above, workstations in VLAN 1 will not be able to communicate with
workstations in VLAN 2, even though they are connected to the same physical switch.
Defining VLANs creates additional broadcast domains. The above example has two
broadcast domains, each of which corresponds to one of the VLANs.
By default, switches come configured with several default VLANs:
o VLAN 1
o VLAN 1002
o VLAN 1003
o VLAN 1004
o VLAN 1005
By default, all ports are members of VLAN 1.
Creating VLANs with switches offers the following administrative benefits.
You can create virtual LANs based on criteria other than physical location (such as
workgroup, protocol, or service)
You can simplify device moves (devices are moved to new VLANs by modifying the port
assignment)
You can control broadcast traffic and create collision domains based on logical criteria
You can control security (isolate traffic within a VLAN)
You can load-balance network traffic (divide traffic logically rather than physically)
Note: VLANs are commonly used with Voice over IP (VoIP) to distinguish voice traffic from data
traffic. Traffic on the voice VLAN can be given a higher priority to ensure timely delivery.
Creating VLANs with switches offers the following benefits over using routers to create distinct
networks.
Switches are easier to administer than routers

Switches are less expensive than routers
Switches offer higher performance (introduce less latency)
A disadvantage of using switches to create VLANs is that you might be tied to a specific vendor.
Details of how VLANs are created and identified can vary from vendor to vendor. Creating a
VLAN might mean you must use only that vendor's switches throughout the network. When using
multiple vendors in a switched network, be sure each switch supports the 802.1q standards if you
want to implement VLANs.
Despite advances in switch technology, routers are still needed to:
Filter WAN traffic

Route traffic between separate networks
Route packets between VLANs
VLAN Command List
To configure a simple VLAN, first create the VLAN, and then assign ports to that VLAN.
The following table shows common VLAN configuration commands.
Task
Define a VLAN
Giving the VLAN a name is optional. VLAN names must be
unique.
Command(s)
Delete a VLAN
When you delete a VLAN, all ports assigned to the VLAN
switch(config)#no vlan
<1-4094>
switch(config)#vlan <1-4094>
switch(config-vlan)#name
WORD
remain associated with the deleted VLAN, and are therefore

inactive. You must reassign the ports to the appropriate
VLAN.
Assign ports to the VLAN
Note: If you assign a port to a VLAN that does not exist, the
VLAN will be created automatically.
switch(config-if)#switchport
access vlan <1-4094>
Show a list of VLANs on the system
switch#show vlan
switch#show vlan brief
Show information for a specific VLAN
switch#show vlan id <1-4064>
Example
The following commands create VLAN 12 named IS_VLAN, identifies port 0/12 as having
only workstations attached to it, and assigns the port to VLAN 12.
switch#config t
switch(config)#vlan 12
switch(config-vlan)#name IS_VLAN
switch(config-vlan)#interface fast 0/12
switch(config-if)#switchport access vlan 12
Trunking
Why is trunking important to VLAN configuration?

Which trunking protocols are supported on a Cisco 2960 switch? Which protocol is an
industry standard?
What protocol does a Cisco switch use to automatically detect trunk ports?
By default, traffic from which VLANs are allowed on trunk ports?
A trunk port is set to dynamic desirable. What configurations on other switches are
allowed so the port enters a trunking state?
Configure a switch port as an access port or a trunk port.

Configure dynamic trunking modes.

211. Configure, verify, and troubleshoot trunking on Cisco switches
Trunking Facts
Trunking is a term used to describe connecting two switches together. Trunking is important when
you configure VLANs that span multiple switches as shown in the diagram.
Be aware of the following facts regarding trunking and VLANs:
In the above graphic, each switch has two VLANs. One port on each switch has been
assigned to each VLAN.
Workstations in VLAN 1 can only communicate with workstations in VLAN 1. This means
that the two workstations connected to the same switch cannot communicate with each
other. Communications within the VLAN must pass through the trunk link to the other
switch.
Trunk ports identify which ports are connected to other switches.
Trunk ports can automatically carry traffic for all VLANs defined on the switch. You can
prevent traffic from a specific VLAN from being carried on the trunk through a specific
configuration.
Typically, Gigabit Ethernet ports are used for trunk ports, although any port can be a
trunking port.
When trunking is used, frames that are sent over a trunk port are tagged with the VLAN ID number
so that the receiving switch knows to which VLAN the frame belongs.
Tags are appended by the first switch in the path, and removed by the last.
Only VLAN-capable devices understand the frame tag.
Tags must be removed before a frame is forwarded to a non-VLAN-capable device.
The trunking protocol describes the format that switches use for tagging frames with the VLAN ID.
Cisco devices support two trunking protocols:
Trunking
Protocol
Inter-Switch Link
(ISL)
802.1Q
Characteristics
A Cisco-proprietary trunking protocol.

ISL can only be used between Cisco devices.
ISL tags each frame with the VLAN ID.
Catalyst 2960 switches do not support ISL.
An IEEE standard for trunking and therefore supported by a wide range

of devices.
With 802.1Q trunking, frames from the default VLAN 1 are not tagged.
Frames from all other VLANs are tagged.
Cisco switches have the ability to automatically detect ports that are trunk ports, and to negotiate
the trunking protocol used between devices. Switches use the Dynamic Trunking Protocol (DTP) to
detect and configure trunk ports. For example, when you connect two switches together, they will
automatically recognize each other and select the trunking protocol to use.
Trunking Command List
The following table lists important commands for configuring and monitoring trunking on a switch.
Command
Switch(configif)#switchport mode trunk
Switch(config-if)#switchport
trunk encapsulation dot1q
Switch(config-if)#switchport
trunk encapsulation isl
Switch(configif)#switchport mode dynamic

auto
Switch(configif)#switchport mode dynamic
desirable
Function
Enables trunking on the interface.
The port will not use DTP on the interface.
Sets the trunking protocol

Because 2960 switches only support 802.1Q, you
will not use this command on 2960 switches
Enables automatic trunking discovery and

configuration.
The switch uses DTP to configure trunking.
Enables dynamic trunking configuration.

If a switch is connected, it will attempt to use the
desired trunking protocol (802.1Q for 2960
Switch(configif)#switchport mode access
switches).
If a switch is not connected, it will communicate
as a normal port.
Disables trunking configuration on the port.

Shows interface trunking information with the following:
Switch#show interface trunk

Switch#show interface fa0/1
trunk
Mode
Encapsulation
Trunking status
VLAN assignments
Note: Two switches both configured to use desirable dynamic trunking will not trunk. At least one
of the switches must be set to manually trunk or to use auto dynamic trunking.
VLAN Trunking Protocol (VTP)

What is the function of the VTP protocol?

A switch in transparent mode. Will the switch learn VLAN information from other
switches? Will the switch propagate information to other switches?
Where does a switch in client mode save VLAN information?
When would a switch in client mode update VLAN information on a switch in server
mode?
Why is the default VTP mode of a switch important?
What conditions must be met before two switches will share VLAN information using
VTP?
Configure the VTP mode on a switch.

Set VTP domain and password parameters.

213. Configure, verify, and troubleshoot VTP
VTP Facts
The VLAN Trunking Protocol (VTP) simplifies VLAN configuration on a multi-switch network by
propagating configuration changes to other switches. With the VTP, switches are placed in one of
the following three configuration modes.
Mode
Server
Characteristics
A switch in server mode is used to modify the VLAN configuration. On a server:
Changes can be made to the VLAN configuration on the switch.

The switch advertises VTP information to other switches in the domain.
The switch updates its VLAN configuration from other switches in the domain.
The switch saves the VLAN configuration in NVRAM.
A switch in client mode receives changes from a VTP server and passes VTP
information to other switches. On a client:
Client
Changes cannot be made to the VLAN configuration.

The switch advertises VTP information to other switches in the domain.
The switch updates its VLAN configuration from other switches in the domain.
The switch does not save the VLAN configuration in NVRAM.
A switch in transparent mode allows for local configuration of VLANs, but does not
update its configuration based on the configuration of other switches. On a transparent
switch:
Transparent
Changes can be made to the VLAN configuration on the switch.

Local VLAN information is not advertised to other switches.
VTP information received from other switches is passed through the switch.
Note: The transparent switch only relays VTP information if it is in the same
VTP domain or if it has a null (blank) VTP domain.

The switch does not update its VLAN configuration from other switches in the
domain.
The switch saves its VLAN configuration in NVRAM.
Keep in mind the following facts about VTP:

By default, switches are preconfigured in server mode. If you do not intend to use VTP,
configure each switch to use transparent mode.
You can have multiple VTP servers in the same domain on the network. Changes made to
any server are propagated to other client and server switches.
To make VLAN changes on a switch, the switch must be in either server or transparent
mode. You cannot modify the VLAN configuration if:
o The switch is in client mode
o The switch is in server mode and without a configured domain name.
VTP uses the following process for communicating updates:
1. VTP summary advertisement packets contain the domain name, MD5 version of the
password, and the revision number.
2. When a switch receives a summary packet, it compares the domain name and
password in the packet with its own values. If the domain name and password do not
match, the packet is dropped.
3. If the domain name and password match, the switch compares the revision number
in the packet.
4. If the revision number in the packet is lower or equal, the packet is ignored. If it is
higher, the switch sends an advertisement request for the latest updates.
5. When the updates are received, the VLAN configuration and the revision number is
updated.
If you lose your only VTP server, the easiest way to recover is to change one of the VTP
clients to server mode. VLAN information and revision numbers remain the same.
Switches must meet the following conditions before VTP information can be exchanged:
o The switches must be connected by a trunk link. VTP is not used on access ports.
o Switches must be in the same domain. Switches in different domains do not share or
forward VTP information. Transparent switches must be in the same domain or have
a null domain name to pass VTP information to other switches.
o Passwords on each device must match. The password is included in each VTP
advertisement. The receiving switch compares the password in the advertisement
with its configured password. It will only accept information in the packet if the
passwords match. The password provides a method of authenticating the packet
contents that they came from a trusted source.
Connecting two switches with different VTP domains works only if you manually turn
trunking on. VTP information is carried in DTP packets, so only switches in the same domain can
use DTP for automatic trunking configuration. However, when two switches with different domains
are connected, VTP information will not be passed between the switches.
When you change the VLAN configuration on a server, the revision number is incremented.
The revision number on a transparent switch remains at 0, even when changes are made to the
VLAN configuration.
All devices in the domain must use the same VTP version. By default, VTP version 2 is
disabled. Only enable VTP version 2 if all devices support version 2.
VTP Configuration Facts

The following table lists common VTP commands.
Use...
To...
Switch(config)#vtp mode
server|client|transparent
Configure the VTP mode of the switch.

The default mode is server.
Switch(config)#vtp domain WORD
Configure VTP domain of the switch.

The default domain name is <null> (blank).
All switches must be configured with the same domain
name.
A new VTP client switch (with a blank domain name)
will automatically set its domain name based on the first
VTP advertisement it receives.
A switch in transparent mode will not automatically set
its domain name.
Configure VTP password of the switch.

When a password is used, all switches in the same
Switch(config)#vtp password WORD domain must use the same password.
You must manually configure the VTP password on each
switch.
Switch(config)#vtp pruning
Reduce broadcast traffic by forwarding the messages

only through switch trunks which belong to a particular
VLAN ID.
Enabling or disabling VTP pruning on a server enables
or disables it on all devices in the domain.
Switch#show vtp status
View the current VTP configuration of the switch.
Switch#show vtp password
View the current VTP password of the switch.
Be aware of the following when troubleshooting the VTP configuration:
If you add a switch to the network with a higher revision number, the VLAN configuration
on that switch will update (modify) the existing VLAN configuration on all other switches
in the domain. This is true even if the switch you add is a client. Client switches pass their
configuration information on to other switches. This information can be used to update
server or client switches with lower revision numbers.
If you add a switch to the network with a lower revision number, the switch's configuration
will be modified to match the configuration currently used on the network. This is true even
if the switch you add is a server.
To prevent disruptions to the existing configuration when adding new switches, reset the
revision number on all new switches before adding them to the network. The revision
number resets to 0 each time you:
o Change the domain name.
o Change the VTP mode to transparent.
Before adding a switch back into the network, change the domain name or the mode to
transparent, then change it back to its original setting.
Be sure to place switches in the same domain adjacent to each other through trunk links. If
you insert a switch with a different domain name between two switches, VTP information
will not be passed through the new switch. To correct this problem, use one of the following
solutions:
o Modify the domain name on the new switch to match the existing switches.
o Move the new switch so that switches in the same domain are connected directly
together.
Note: Once set, you cannot completely remove a domain name. In other words, once you
have configured a VTP domain name, you can only change the name, you cannot remove it
completely.
Spanning Tree
What is the purpose of the spanning tree protocol?

What is the role of designated bridges?
What are BPDUs and when are they exchanged?
A switch port is in the blocking state. Will it learn MAC addresses? Will it send and receive
frames?
A switch port is in the learning state. Will it learn MAC addresses? Will it send and receive
frames?
A switch port is identified as a backup port. What state is it in?
What advantages are added to spanning tree with the edge port type definition? How does
this improve performance?
How does PVST+ differ from Rapid PVST+?

214. Configure, verify, and troubleshoot RSTP operation
Spanning Tree Facts

To provide for fault tolerance, many networks implement redundant paths between devices using
multiple switches. However, providing redundant paths between segments causes packets to be
passed between the redundant paths endlessly. This condition is known as a bridging loop.
To prevent bridging loops, the IEEE 802.1d committee defined a standard called the spanning tree
algorithm (STA), or spanning tree protocol (STP). With this protocol, one bridge (or switch) for
each route is assigned as the designated bridge. Only the designated bridge can forward packets.
Redundant bridges (and switches) are assigned as backups.
The spanning tree algorithm provides the following benefits:
Eliminates bridging loops

Provides redundant paths between devices
Enables dynamic role configuration
Recovers automatically from a topology change or device failure
Identifies the optimal path between any two network devices
The spanning tree algorithm calculates the best loop-free path through a network by assigning a
role to each bridge or switch and by assigning roles to the ports of each bridge or switch. The
bridge role determines how the device functions in relation to other devices, and whether the device
forwards traffic to other segments.
Role
Characteristics
The root bridge is the master or controlling bridge.
Root bridge
There is only one root bridge in the network. The root bridge is the logical
center of the spanning-tree topology in a switched network.
The root bridge is determined by the switch with the lowest bridge ID (BID).
o The bridge ID is composed of two parts: a bridge priority number and
the MAC address assigned to the switch.
o The default priority number for all switches is 32,768. This means that
for unconfigured switches, the switch with the lowest MAC address
becomes the root bridge.
o You can manually configure the priority number to force a specific
switch to become the root switch.
The root bridge periodically broadcasts configuration messages. These
messages are used to select routes and reconfigure the roles of other bridges if
necessary.
All ports on a root bridge forward messages to the network.
Note: Newer switches add the VLAN number to the priority value. For example, if
you configure a priority value of 4096, the switch will use the priority of 4097 for
VLAN 1, 4098 for VLAN 2, and so on.
A designated bridge is any other device that participates in forwarding packets
through the network.
Designated
bridge
They are selected automatically by exchanging bridge configuration packets.

To prevent bridging loops, there is only one designated bridge per segment.
All redundant devices are classified as backup bridges.

Backup
bridge
Backup bridges listen to network traffic and build the bridge database.
However, they will not forward packets.
A backup bridge can take over if the root bridge or a designated bridge fails.
Devices send special packets called Bridge Protocol Data Units (BPDUs) out each port. BPDUs
sent and received from other bridges are used to determine the bridge roles and port states, verify
that neighbor devices are still functioning, and recover from network topology changes. During the
negotiation process and normal operations, each switch port is in one of the following states:
Port State Description
A port in the disabled state is powered on but does not participate in listening to
Disabled network messages or forwarding them. A bridge must be manually placed in the
disabled state.
Blocking
When a device is first powered on, its ports are in the blocking state. In addition,
backup bridge ports are always in the blocking state. Ports in the blocking state receive
packets and BPDUs sent to all bridges, but will not process any other packets.
Listening
The listening state is a transitionary state between blocking and learning. The port
remains in the listening state for a specific period of time. This time period allows
network traffic to settle down after a change has occurred. For example, if a bridge
goes down, all other bridges go to the listening state for a period of time. During this
time the bridges redefine their roles.
Learning
A port in the learning state is receiving packets and building the bridge database
(associating MAC addresses with ports). A timer is also associated with this state. The
port goes to the forwarding state after the timer expires.
The root bridge and designated bridges are in the forwarding state when they can
Forwarding receive and forward packets. A port in the forwarding state can both learn and forward.
All ports of the root switch are in forwarding mode.
During the configuration process, ports on each switch are configured as one of the following
types:
Port type
Root port
Description
The port on the designated switch with the lowest port cost back to the root bridge is
identified as the root port.
Each designated switch has a single root port (a single path back to the route
bridge).
Root ports are in the forwarding state.
The root bridge does not have a root port.
One port on each segment is identified as the designated port. The designated port
identifies which port on the segment is allowed to send and receive frames onto that
segment. Designated ports are selected based on the lowest path cost to get back to the
root switch.
Designated
port
Blocking
port
All ports on the root bridge are designated ports (unless a switch port loops
back to a port on the same switch).
Designated ports are selected based on the lowest path cost to get back to the
root switch.
Designated ports are used to send frames back to the root bridge.
Designated ports are in the forwarding state.
A blocking port is any port that is not a root or a designated port. A blocking port is in
the blocking state.
When determining both the root port and designated ports on non-root bridge switches, the
switches use the following criteria to select the port that is closest to the root bridge.
1. The port with the lowest cost to get back to the root bridge becomes the root or designated
port. Default IEEE port costs include the following:
o 10 Mbps = 1000
o 100 Mbps = 19
o 1 Gbps = 4
o 10 Gbps = 2
2. If two paths have the same cost, the bridge ID of the next switches in each path is
compared. The path with the switch with the lowest bridge ID becomes the path back to the
root. Remember that the bridge ID is composed of two parts:
o The priority number assigned to the switch.
o The MAC address used by the switch.
If the priority numbers are the same on both switches, the switch with the lowest MAC
address is the path back to the root.
3. If the switch has two ports that have the same cost back to the root (for example, if two
connections exist to the same switch), the port on the switch with the lowest port ID
becomes the designated port.
o The port ID is derived from two numbers: the port priority and the port number.
o The port priority ranges from 0-255, with a default of 128.
o The port number is the number of the port. For example, the port number for Fa0/3
is 3.
o With the default port priority setting, the lowest port number becomes the
designated port.
The biggest disadvantage of STP is that it is slow to respond to topology changes. With a link
failure, convergence could take up to 30 seconds. By optimizing switch settings, this delay could be
reduced to about 14 seconds, but even this was too long. To improve convergence, Cisco
introduced several new proprietary features which can reduce this time to about 1 second. These
features include the following:
Port Fast allows ports that do not have any switches attached to transition immediately to
the forwarding state. This transition is possible because if a port does not have a switch
attached, bridging loops on that port are eliminated.
Uplink Fast enables a switch to maintain an alternate path back to the root bridge. If the root
port or link goes down, the alternate port can be used to quickly re-establish communication
with the root bridge.
Spanning Tree Example

By default, spanning tree is enabled on all Cisco switches. When you add switches to the network,
spanning tree operates automatically to identify the root bridge and configure each port to prevent
loops. In a small environment, you can probably rely on the switches to configure themselves. In a
large environment, however, you will need to plan the network so that you can control which
switch becomes the root bridge, and so you can identify ports that should be blocking or
forwarding.
To identify how spanning tree will configure switches in a network, you will need to know the
bridge ID for each bridge (which includes the priority value and the MAC address). If no priority
value is included, assume the default priority of 32768. With the bridge ID and MAC addresses,
use the following process to identify the state of each port:
1. Identify the root bridge. The root bridge is the switch with the lowest bridge ID.
o The switch with the lowest priority value is the root bridge.
o If two or more switches have the same priority value, the switch with the lowest
MAC address is the root bridge.
2. On the root bridge, label each port as a designated port.
3. For every other bridge, identify its root port. The root port is the port with the lowest cost
back to the root bridge.
o To identify the cost, add the cost for each segment back to the root bridge.
o If two paths have the same cost, then look at the bridge ID of the next switch in the
path.
4. After labeling each root port, identify a designated port for each segment that does not
already have a designated port.
o The designated port will be the port that connects to the path with the lowest cost
back to the root bridge.
o If two paths have the same cost, compare the bridge ID of the next switch in the
path.
5. At this point, each segment should have a designated port identified. For any ports not
labeled as a root port or a designated port, indicate that the port is a blocking port.
The following graphic illustrates a switched network with redundant paths. The priority values and
MAC addresses for each switch are identified. Numbers on each link are used to identify the link.
Each link has the same cost value.
Using the steps outlined above:

1. Switch A is the root bridge because it has the lowest priority (4096).
2. Fa0/1 and Fa0/2 on switch A are designated ports and will be forwarding.
3. Root ports on the other switches are as follows:
o The root port on switch B is Fa0/1.
o The root port on switch C is Fa0/2.
There are two paths back to the root bridge: B to A or D to A.
Both paths have the same cost because they involve crossing two segments
with equal costs.
B to A is preferred because the bridge ID for switch A is lower than that of
switch D. The priority values are the same, so the lowest MAC address is
used (000E.8411.68C0).
o The root port on switch D is Fa0/1.
4. At this point, designated ports already exist for segments 1 and 2. For the remaining
segments:
o For segment 3, Fa0/3 on switch B is the designated port because the cost from B to
A is less than the cost from C to D to A.
o For segment 4, Fa0/3 on switch D is the designated port for the same reason.
o For segment 5, Fa0/2 on switch B is the designated port.
There are two paths from segment 5 to the root bridge: B to A or D to A.
Both paths have the same cost.
B to A is preferred because the bridge ID for switch A is lower than that of
switch D. The priority values are the same, so the lowest MAC address is
used (000E.8411.68C0).
5. The following remaining ports are blocking ports:
o Fa0/1 on switch C.
o Fa0/2 on switch D.
The following graphic shows each port labeled after spanning tree converges.
Be aware of the effect that configuration changes make in this example:
If all switches had the same priority value, then switch B would have been the root bridge
because its MAC address is the lowest. Changing the root bridge would also change several
other port states.
Changing the priority on switch D to 8192 would have the following effects:
o The root port on switch C would change to Fa0/1. The path through switch D would
be preferred over the path through switch B because of the lower priority number.
o The designated port for segment 5 would change to Fa0/2 on switch D, while Fa0/2
on switch B would be blocking.
o Fa0/2 on switch C would change to blocking.
Assuming the default cost value of 19 for FastEthernet links, changing the cost of segment 1
to 100 would have the following effects:
o The root port on switch D would be Fa0/2. The total cost of that path would be 38.
o The designated port for segment 4 would be Fa0/1 on switch C. Port Fa0/3 on switch
D would now be blocking.
o Port Fa0/1 on switch D would be blocking because Fa0/2 would be used to reach the
root bridge.
RSTP Facts
Rapid Spanning Tree Protocol (RSTP) is based on the 802.1w standard and provides faster
spanning tree convergence after a topology change. Enhancements added to RSTP to improve
convergence are similar to the Port Fast and Uplink Fast features introduced by Cisco. RSTP
operates much like STP with Cisco's enhancements. RSTP uses the following port states:
RSTP Port
State
STP Port
State*
Disabled
Blocking
Discarding
Listening
Description
A port in discarding state:
Discards frames received on the interface

Discards frames switched from another interface for
forwarding
Does not learn MAC addresses
Listens for BPDUs
A port in the learning state:
Learning
Learning
Discards frames received on the interface

Discards frames switched from another interface for
forwarding
Learns MAC addresses
Listens for BPDUs
A port in the forwarding state:

Forwarding
Forwarding
Receives and forwards frames received on the interface

Forwards frames switched from another interface
Learns MAC addresses
Listens for BPDUs
RSTP uses bridge and port roles similarly to STP:
There is a single root bridge.

Each segment has a single designated bridge. The port on the designated bridge is identified
as the designated port. All ports on the root bridge are designated ports.
Each designated bridge has a single port identified as the root port. The root port is the best
path back to the root bridge. The root bridge is the only bridge that does not have a root
port.
Instead of having blocking ports, RSTP splits this role into two roles:
o An alternate port is the switch's best alternative to its current root port. An alternate
port can be used to replace the root port if the root port fails.
o A backup port is the switch's alternative port connected to the same network
segment as the designated port. A backup port provides an alternate path to the same
segment, but not an alternate path back to the root bridge.
Both port roles are in the blocking state.
In addition to the port roles, RSTP uses the port type to determine whether to use advanced features
that provide rapid convergence. These port types are:
Port Type Description
A point-to-point link is a port that connects only to another switch.
Point-topoint
The presence of full-duplex communication indicates a point-to-point link.

Because the link has only a single connected switch, it can take advantage of
RSTP improvements that help it recover quickly.
A point-to-point link is similar to Cisco's Uplink Fast feature for STP.
A shared link is a link with more than a single attached device.

Shared
Edge
The presence of half-duplex communication indicates a shared link.

Ports connected to shared links cannot use RSTP improvements.
An edge port is a port that is not connected to another switch.
Because the edge port does not have a switch, the possibility of a loop is
eliminated.
Edge ports can be put into the forwarding state immediately.
An edge port is like Cisco's Port Fast feature for STP.
If the port receives a BPDU, it treats the port as a point-to-point or shared link.
Note: When any RSTP port receives legacy 802.1d BPDU, it falls back to legacy STP and the
inherent fast convergence benefits of 802.1w are lost when it interacts with legacy bridges.
However, this allows you to mix RSTP and STP in the same topology during a staged migration
without any problems.
Spanning Tree Mode
The Cisco 2960 switch supports these spanning-tree modes:
Mode
Description
Per-VLAN Spanning Tree Protocol (PVST+ or PVST) is a spanning-tree
mode based on the 802.1d standard and Cisco proprietary extensions. It is
the default spanning-tree mode used on all Ethernet port-based VLANs.
PVST+ characteristics include the following:
Per-VLAN Spanning
Tree Protocol
(PVST+ or PVST)
Layer 2 load balancing for the VLAN on which it runs

Each instance of PVST+ on a VLAN has a single root switch
A short aging time for learned MAC address entries
PVST+ includes features such as PortFast and UplinkFast to speed

convergence.
Rapid PVST+ is the same as PVST+ except that it uses a rapid convergence
based on the 802.1w standard. To provide rapid convergence, the rapid
PVST+ deletes learned MAC address entries on a per-port basis upon
receiving a topology change. Rapid PVST+ characteristics include the
following:
Rapid PVST+
A similar configuration as PVST+

Needs a minimal amount of extra configuration from PVST+
Each VLAN runs its own spanning-tree instance up to the maximum
number supported
Multiple STP (MSTP) is the spanning tree mode based on the 802.1s
standard. With MSTP you can map multiple VLANs to the same spanningtree instance. MSTP characteristics include the following:
Multiple STP
(MSTP)
Supports a large number of VLANs with spanning-tree instances

Runs on top of the Rapid Spanning Tree Protocol (RSTP)
MSTP cannot run without RSTP
Note: You cannot run both MSTP and PVST+ or both MSTP and rapid
PVST+ at the same time.
Be aware of the following regarding spanning tree on a Cisco switch:
To optimize how spanning tree works when multiple VLANs exist, a switch runs multiple
instances of the spanning tree protocol.
o Each instance includes a single VLAN (each VLAN can be part of only one
spanning tree instance).
o Ports associated with a VLAN participate in the spanning tree instance assigned to
the VLAN. Because a port can only be a member of one VLAN, each port is
associated with only one instance of spanning tree.
o Each instance of spanning tree elects its own root bridge. A single switch might be
the root bridge for all spanning tree instances, or it might be the root bridge for only
one of the instances running on the switch.
By default, spanning tree is enabled with a single instance of the spanning tree protocol for
VLAN1. By default, all switch ports are members of VLAN1, therefore all ports participate
in spanning tree by default.
When you create a new VLAN, a new instance of spanning tree runs automatically.
You cannot disable spanning tree for a switch port. You can, however, disable it for an
entire VLAN or the entire switch. In practice, there are few reasons to do this as disabling
spanning tree makes bridging loops possible.
Spanning Tree Configuration

Configure the spanning tree mode.

Configure UplinkFast on access ports.

214. Configure, verify, and troubleshoot RSTP operation
Spanning Tree Command List

By default, spanning tree is enabled on all Cisco switches. Creating an additional VLAN
automatically runs another instance of the spanning tree protocol. Spanning tree configuration
consists of the following tasks:
Modifying the spanning tree mode if a mode other than PVST+ is desired.
Changing the bridge priority to control which switch becomes the root bridge.
Designating edge ports (ports with no attached switches).
For PVST+, configuring UplinkFast if desired.
The following table lists commands you would use to configure spanning tree:
Command
Switch(config)#spanning-tree
mode pvst|rapid-pvst|mst
vlan <1-4094> root primary
Function
Sets the spanning tree mode.
Forces the switch to be the root of the spanning tree.
Manually sets the bridge priority number.
vlan <1-4094> priority <061440>
Switch(config-if)#spanningtree portfast
The priority value ranges between 0 and

61,440.
Each switch has the default priority of
32,768.
Priority values are set in increments of 4096.
If you enter another number, your value will
be rounded to the closest increment of 4096,
or you will be prompted to enter a valid
value.
The switch with the lowest priority number
becomes the root bridge.
Enables PortFast on the interface. When the PortFast

feature is enabled, the interface changes directly
from a blocking state to a forwarding state without
making the intermediate spanning-tree state
changes.
Note: This command is for an edge-type interface.
Configuring PortFast on interfaces connected to
hubs, concentrators, switches, and bridges can cause
temporary bridging loops.
uplinkfast
Switch(config)#no spanningtree vlan <1-4094>
Enables UplinkFast to accelerate the choice of a new

root port when a link or switch fails or when the
spanning tree reconfigures itself.
Note: When you configure rapid spanning tree,
disable UplinkFast. Similar functionality is built into
rapid spanning tree.
Disables spanning tree on the selected VLAN.
Show spanning tree configuration information
including the following:
Switch#show spanning-tree
Root bridge priority and MAC address

The cost to the root bridge
Local switch bridge ID and MAC address
The role and status of all local interfaces
The priority and number for each interface
To verify that spanning tree is working, look for an

entry similar to the following for each VLAN:
Spanning tree enabled protocol ieee
Show information about the root bridge for a
specific VLAN. Information shown includes:
Switch#show spanning-tree vlan
<1-4094> root
The root bridge ID, including the priority

number and the MAC address
The cost to the root bridge from the local
switch
The local port that is the root port
Show spanning tree configuration information about

Switch#show spanning-tree vlan the local switch for the specified VLAN.
<1-4094> bridge
Information includes the local bridge ID, including
the priority and MAC address.
Examples
The following commands set the bridge priority for a VLAN and enables PortFast on two ports:
Switch(config)#spanning-tree vlan 20 priority 4096
Switch(config)#int fa0/12
Switch(config-if)#spanning-tree portfast
Switch(config-if)#int fa0/13
Switch(config-if)#spanning-tree portfast
The following commands enable Rapid PVST+ for the switch, sets the bridge priority to a higher
value than the default, and disables UplinkFast:
Switch(config)#spanning-tree mode rapid-pvst
Switch(config)#spanning-tree vlan 1 priority 36864
Switch(config)#no spanning-tree uplinkfast
Note: When switching from PVST+ to Rapid PVST+, PortFast designations can still be used.
EtherChannel
What advantages does the EtherChannel feature provide?

Why must EtherChannel be used to create multiple links between switches that can be used
at the same time? How does EtherChannel interact with spanning tree?
EtherChannel Facts
EtherChannel combines multiple switch ports into a single, logical link between two switches. With
EtherChannel:
You can combine 2-8 ports into a single link.

All links in the channel group are used for communication between the switches.
Use EtherChannel to increase the bandwidth between switches.
Use EtherChannel to establish automatic-redundant paths between switches. If one link
fails, communication will still occur over the other links in the group.
Use EtherChannel to reduce spanning tree convergence times.
Use the channel-group command for a port to enable EtherChannel as follows:

Switch(config)#interface fast 0/12
Switch(config-if)#channel-group 1 mode on
Each channel group has its own number. All ports assigned to the same channel group will be
viewed as a single logical link.
Note: If you do not use the channel-group command, the spanning tree algorithm will identify
each link as a redundant path to the other bridge and will put one of the ports in blocking state.
Inter-VLAN Routing
What is required before members of two VLANs can communicate with each other?
Why doesn't trunking enable inter-VLAN communication?
What method is used to allow a single router to perform inter-VLAN routing using a single
physical interface?
What protocol do you configure on a router to enable inter-VLAN routing?
Configure subinterfaces and ISL encapsulation to enable inter-VLAN routing on a router.

209. Describe how VLANs create logically separate networks and the need for routing
between them
212. Configure, verify, and troubleshoot interVLAN routing
Inter-VLAN Routing Facts

In a typical configuration with multiple VLANs and a single or multiple switches, workstations in
one VLAN will not be able to communicate with workstations in other VLANs. To enable interVLAN communication, you will need to use a router (or a Layer 3 switch) as shown in the
following graphic.
Be aware of the following conditions with inter-VLAN routing:
The top example uses two physical interfaces on the router.

The bottom example uses a single physical interface on the router. In this configuration, the
physical interface is divided into two logical interfaces called subinterfaces. This
configuration is also called a router on a stick.
In each case, the router interfaces are connected to switch trunk ports. The router interfaces
or subinterfaces must be running a trunking protocol (either ISL or 802.1Q).
Each interface or subinterface requires an IP address.

In this simple configuration, no routing protocol is needed because each interface on the
router is directly connected.
To support additional VLANs, add more physical interfaces or logical subinterfaces to the
router.
The following commands configure a router with a single interface to perform inter-VLAN routing
for VLAN 1 and VLAN 20:
Router(config)#interface fa0/1
Router(config-if)#no ip address
Router(config-if)#interface fa0/1.1
Router(config-if)#description subinterface for VLAN 1
Router(config-if)#encapsulation dot1Q 1
Router(config-if)#interface fa0/1.20
Router(config-if)#description subinterface for VLAN 20
Router(config-if)#encapsulation dot1Q 20
Access List Concepts

You want to create an access list that restricts traffic from host 12.0.15.166. What type of
access list can you use?
You want to create an access list that restricts ICMP traffic. What type of access list would
you choose?
How many access lists can be applied to a single interface?
What is the last statement in every access list?
How is a wildcard mask related to the subnet mask?
What does a 0 in a wildcard mask indicate?
Given a subnet address and mask, calculate the wildcard mask value to use in an access list
statement.
701. Describe the purpose and types of ACLs
Access List Facts

Routers use access lists to control incoming or outgoing traffic. You should know the following
characteristics of an access list.
Access lists describe the traffic type that will be controlled.

Access list entries describe the traffic characteristics.
Access list entries identify either permitted or denied traffic.
Access list entries can describe a specific traffic type, or allow or restrict all traffic.
When created, an access list contains an implicit deny any entry at the end of the access
list.
Each access list applies only to a specific protocol.
Each router interface can have up to two access lists for each protocol, one for incoming
traffic and one for outgoing traffic.
When an access list is applied to an interface, it identifies whether the list restricts incoming
or outgoing traffic.
Access lists exist globally on the router, but filter traffic only for the interfaces to which
they have been applied.
Each access list can be applied to more than one interface. However, each interface can only
have one incoming and one outgoing list.
Access lists can be used to log traffic that matches the list statements.
Access lists applied to inbound traffic filter packets before the routing decision is made.
Access lists applied to outbound traffic filter packets after the routing decision is made.
When you create an access list, it automatically contains a deny any statement, although this
statement does not appear in the list itself. For a list to allow any traffic, it must have at least one
permit statement, either permitting a specific traffic type or permitting all traffic not specifically
restricted.
There are two general types of access lists: basic and extended.
Use a standard list to filter on... Use an extended list to filter on...
Source hostname or host IP address Source IP protocol (i.e. IP, TCP, UDP, etc.)
Source hostname or host IP address

Source or destination socket number
Destination hostname or host IP address
Precedence or TOS values
Wildcard Mask Facts
The wildcard mask is used with access list statements to identify a range of IP addresses (such as
all addresses on a specific network). When used to identify network addresses in access list
statements, wildcard masks are the exact opposite of a subnet mask. To calculate the wildcard
mask:
1. Identify the decimal value of the subnet mask.
2. Subtract each octet in the subnet mask from 255.
For example, suppose you wanted to allow all traffic on network 10.12.16.0/21. To find the
wildcard mask:
1. A mask that covers 21 bits converts to 255.255.248.0
2. The wildcard mask would be:
o First octet: 255 - 255 = 0
o Second octet: 255 - 255 = 0
o Third octet: 255 - 248 = 7
o Fourth octet: 255 - 0 = 255
This gives you the mask of: 0.0.7.255
Like subnet masks, wildcard masks operate at the bit level. Any bit in the wildcard mask with a 0
value means that the bit must match to match the access list statement. A bit with a 1 value means
that the bit does not have to match. For example, let's examine the subnet address, subnet mask, and
wildcard mask in binary form for the preceding example.
Address Type Decimal Values Binary Values
Subnet address 10.12.16.0
00001010.00001100.00010000.00000000
Subnet mask
11111111.11111111.11111000.00000000
255.255.248.0
Wildcard mask 0.0.7.255
00000000.00000000.00000111.11111111
Notice how the bits in the wildcard mask are exactly opposite of the bits in the subnet mask.
Suppose an access list were created with a statement as follows:
access-list 12 deny 10.12.16.0 0.0.7.255
Suppose that a packet addressed to 10.12.16.15 was received. The router uses the wildcard mask to
compare the bits in the address to the bits in the subnet address.
Address Type
Decimal Values
Binary Values
Subnet address
10.12.16.0
00001010.00001100.00010000.00000000
Wildcard mask
0.0.7.255
00000000.00000000.00000111.11111111
Target address #1
10.12.16.15
00001010.00001100.00010000.00001111
How the router applies the mask to the
mmmmmmmm.mmmmmmmm.mmmmmiii.iiiiiiii
address
m=match
i=ignored
x=doesn't match
In this example, all bits identified with a 0 in the wildcard mask must match between the address
and the network address. Any bit identified with a 1 is ignored. In this example, 10.12.16.15
matches the access list statement and the traffic is denied.
Now suppose that a packet addressed to 10.13.17.15 was received. The router uses the wildcard
mask to compare the bits in the address to the bits in the subnet address.
Address Type
Decimal Values
Binary Values
Subnet address
10.12.16.0
00001010.00001100.00010000.00000000
Wildcard mask
0.0.7.255
00000000.00000000.00000111.11111111
Target address #1
10.13.17.15
00001010.00001101.00010001.00001111
How the router applies the mask to the

address
m=match
i=ignored
x=doesn't match
mmmmmmmm.mmmmmmmx.mmmmmiii.iiiiiiii
Notice that this address does not match the access list statement as identified with the wildcard
mask. In this case, traffic would be permitted.
Tip: If you use a table to help you identify subnet masks, be aware that the wildcard mask value is
one less than the magic number, as shown in the following table:
Bits in the mask
/25 /26 /27 /28 /29 /30 /31 /32
Magic number
128 64 32 16 8
Decimal mask value 128 192 224 240 248 252 254 255
Wildcard mask value 127 63 31 15 7 3 1 0
Configuring Access Lists

Based on filtering requirements, construct access list statements.

Create an access list and apply it to an interface.
702. Configure and apply ACLs based on network filtering requirements

703. Configure and apply an ACLs to limit telnet and SSH access to the router
704. Verify and monitor ACLs in a network environment
705. Troubleshoot ACL issues
Access List Configuration Facts

Configuring access lists involves two general steps:
1. Create the list and list entries with the access-list command.
2. Apply the list to a specific interface or line.
o Use the ip access-group command to apply the list to an interface.
o Use the access-class command to apply the list to a line.
When constructing access list statements, keep in mind the following:
The access list statement includes the access list number. The type of list (standard or
extended) is indicated by the access list number. Use the following number ranges to define
the access list:
o 1-99 = Standard IP access lists
o 100-199 = Extended IP access lists
A single access list can include multiple access list statements. The access list number
groups all statements into the same access list.
List statements include an action, either permit or deny.
To identify a host address in the access list statement, use the following formats:
n.n.n.n
n.n.n.n 0.0.0.0
OR host n.n.n.n
Where n.n.n.n is the IP address of the host.
To identify a network address, use the format:
n.n.n.n w.w.w.w
Where n.n.n.n is the subnet address and w.w.w.w is the wildcard mask.
Enter access list statements in order, with the most restrictive statements at the top. Traffic
is matched to access list statements in the order they appear in the list. If the traffic matches
a statement high in the list, subsequent statements will not be applied to the traffic.
Each access list has an implicit deny any statement at the end of the access list. Your access
list must contain at least one allow statement, or no traffic will be allowed.
When you remove an access list statement, the entire access list is deleted. Use Notepad or
another text editor to construct and modify access lists, then paste the list into the router
console.
A single access list can be applied to multiple interfaces.
Extended access lists include a protocol designation (such as IP, TCP, or UDP). Use IP to
match any Internet Protocol (including TCP and UDP). Use other keywords to match
specific protocols.
Newer routers include an access list command prompt mode.
o Before you can enter access list statements, you must first enter the configuration
mode for access lists. For example, typing ip access-list standard 3 creates the
o
o
standard IP address list number 3, and changes the router prompt to: Router(configstd-nacl)#
In access list mode, you can use a sequence number to identify the order of access
list statements.
Removing an access list statement removes only that statement, not the entire access
list.
Examples
The following commands create a standard IP access list that permits all outgoing traffic except the
traffic from network 10.0.0.0, and applies the list to the Ethernet0 interface.
Router(config)#access-list 1 deny 10.0.0.0 0.255.255.255
Router(config)#access-list 1 permit any
Router(config)#int e0
Router(config-if)#ip access-group 1 out
The following commands create a standard IP access list that rejects all traffic except traffic from
host 10.12.12.16, and applies the list to the Serial0 interface.
Router(config)#access-list 2 permit 10.12.12.16
Router(config)#int s0
Router(config-if)#ip access-group 2 in
The following commands create an extended IP access list that rejects packets from host 10.1.1.1
sent to host 15.1.1.1, and applies the list to the second serial interface.
Router(config)#access-list 101 deny ip 10.1.1.1 0.0.0.0 15.1.1.1 0.0.0.0
Router(config)#access-list 101 permit ip any any
The following commands create an extended IP access list that does not forward TCP packets from
any host on network 10.0.0.0 to network 11.12.0.0, and applies the list to the first serial interface.
Router(config)#access-list 111 deny tcp 10.0.0.0 0.255.255.255 11.12.0.0
0.0.255.255
Router(config)#access-list 111 permit ip any any
The following commands create a standard access list that allows VTY lines 0-4 access only from
the internal network of 192.168.1.0/24:
Router(config)#access-list 12 permit 192.168.1.0 0.0.0.255
Router(config)#line vty 0 4
Router(config-line)#access-class 12 in
Monitoring Access Lists

The following list summarizes the commands to use for viewing specific access list information on
the router.
If you want to view...
Use...
show run
All access lists that exist on the router
show access-lists
All access lists applied to an interface
show ip int
show run
Rejected traffic information
show log
IP access lists configured on the router
show run
show ip access-lists
A specific access list
show access-lists <number>
Access List Implementation

How do you identify where to place an access list (on a specific router, a specific interface,
and a specific direction)?
Why should each access list contain at least one allow statement?
Create an access list given customer requirements.

Apply an existing access list to the appropriate router and interface.
702. Configure and apply ACLs based on network filtering requirements

703. Configure and apply an ACLs to limit telnet and SSH access to the router
704. Verify and monitor ACLs in a network environment
705. Troubleshoot ACL issues
Access List Implementation Facts

A carefully-designed access list provides a measure of security to both the router and any
connected networks. You can use an access list to prevent some forms of Internet attacks, or to
restrict the devices that are allowed to send packets through a router. A router that uses access lists
is a form of firewall because it allows or denies the flow of packets between networks. You can use
a Cisco router with access list statements to protect your private network from the Internet, or to
protect Internet servers from specific attacks.
After you have created an access list, you must apply it to an interface. In many cases, this means
you will need to decide which router, with port, and which direction to apply the access list to.
Keep in mind the following:
The access list is applied to traffic with a specific direction (either in or out).
Each interface can only have one inbound and one outbound access list for each protocol.
This means that an interface can have either a standard inbound or an extended inbound IP
access list, but not both.
You can have two access lists for the same direction applied to an interface if the lists
restrict different networking protocols. For example, you can have one outbound IP access
list and one outbound IPX access list.
When constructing access lists, place the most restrictive statements at the top. Traffic is
matched to access list statements in the order they appear in the list. If traffic matches a
statement high in the list, subsequent statements will not be applied to the traffic.
Each access list has an implicit deny any statement at the end of the access list. Your access
list must contain at least one allow statement, or no traffic will be allowed.
As a general rule, apply extended access lists as close to the source router as possible. This
keeps the packets from being sent throughout the rest of the network.
As a general rule, apply standard access lists as close to the destination router as possible.
This is because standard access lists can only filter on source address. Placing the list too
close to the source will prevent any traffic from the source from getting to any other parts of
the network.
When making placement decisions, carefully read all access lists statements and
requirements. Identify blocked and allowed traffic, as well as the direction that traffic will
be traveling. Place the access list on the interface where a single list will block (or allow) all
necessary traffic.
TCP/IP Ports
Network ports are logical connections, provided by the TCP or UDP protocols at the Transport
layer, for use by protocols in the upper layers of the OSI model. The TCP/IP protocol stack uses
port numbers to determine what protocol incoming traffic should be directed to. Some
characteristics of ports are listed below:
Ports allow a single host with a single IP address to run network services. Each port number
identifies a distinct service.
Each host can have over 65,000 ports per IP address.
Port use is regulated by the Internet Corporation for Assigning Names and Numbers
(ICANN).
ICANN specifies three categories for ports.

Categories
Well
Known
Registered
Dynamic
(Private or
High)
Characteristics
Assigned for specific protocols and services

Port numbers range from 0 to 1023
ICANN can assign a specific port for a newly created network service
Port numbers range from 1024 to 49151
Assigned when a network service establishes contact and released when the
session ends
Allows applications to 'listen' to the assigned port for other incoming requests
(traffic for a protocol can be received through a port other than the port which
the protocol is assigned, as long as the destination application or service is
'listening' for that type of traffic on that port)
Port numbers range from 49,152 to 65,535
The following table lists the well known ports that correspond to common Internet services.
Protocol(s) Port(s) Service
TCP
20, 21 File Transfer Protocol (FTP)
TCP
UDP
22
Secure Shell (SSH)
TCP
UDP
23
Telnet
TCP
UDP
25
Simple Mail Transfer Protocol (SMTP)
TCP
UDP
53
Domain Name Server (DNS)
UDP
67, 68 Dynamic Host Configuration Protocol (DHCP)
UDP
69
Trivial File Transfer Protocol (TFTP)
TCP
80
HyperText Transfer Protocol (HTTP)
TCP
110
Post Office Protocol (POP3)
TCP
119
Network News Transport Protocol (NNTP)
UDP
123
NTP
TCP
143
Internet Message Access Protocol (IMAP4)
UDP
TCP
UDP
161, 162 Simple Network Management Protocol (SNMP)
TCP
UDP
389
Lightweight Directory Access Protocol
TCP
443
HTTP with Secure Sockets Layer (SSL)
Note: When creating access lists, allow only the port numbers that correspond to the services
running on the servers.
Routing Protocols
What is the difference between a routing protocol and a routed protocol?

What is the difference between distance vector routing and link state routing?
What is a flash update?
What is poison reverse?
Why don't link state protocols use hold down timers, split horizon, or poison reverse?
What is in an LSP?
What is a designated router?
401. Describe basic routing concepts

411. Compare and contrast methods of routing and routing protocols
Routing Protocol Facts

Each organization that has been assigned a network address from an ISP is considered an
Autonomous System (AS). That organization is free to create one large network, or divide the
network into subnets. Each autonomous system is identified by an AS number. This number can be
locally administered, or registered if the AS is connected to the Internet.
Routers are used within an AS to segment (subnet) the network. In addition, they are used to
connect multiple ASs together. Routers use a routing protocol to dynamically discover routes, build
routing tables, and make decisions about how to send packets through the internetwork.
Routing protocols can be classified based on whether they are routing traffic within or between
autonomous systems.
Interior Gateway Protocol (IGP)--protocol that routes traffic within the AS

Exterior Gateway Protocol (EGP)--protocol that routes traffic outside of or between ASs
Border Gateway Protocol (BGP)--enhancement of EGP that routes traffic between ASs
In this course, you will learn about the following interior gateway protocols:
Routing Information Protocol version 2 (RIPv2)

Open Shortest Path First (OSPF)
Enhanced Interior Gateway Routing Protocol (EIGRP)
Distance Vector Facts

Keep in mind the following principles about the distance vector method.
Routers send updates only to their neighbor routers

Routers send their entire routing table
Tables are sent at regular intervals (each router is configured to specify its own update
interval)
Routers modify their tables based on information received from their neighbors
Because routers using the distance vector method send their entire routing table at specified
intervals, they are susceptible to a condition known as a routing loop (also called a count-to-infinity
condition). Like a bridging loop, a routing loop occurs when two routers share different
information. The following methods can be used to minimize the effects of a routing loop.
Method
Split horizon
Characteristics
Using the split horizon method (also called best information), routers keep track of
where the information about a route came from. Routers do not report route
information to the routers on that path. In other words, routers do not report
information back to the router from which their information originated.
Split horizon
with poison
reverse
Using the split horizon with poison reverse method (also called poison reverse or
route poisoning), routers continue to send information about routes back to the next
hop router, but advertise the path as unreachable. If the next hop router notices that
the route is still reachable, it ignores the information. If, however, the path timeout
has been reached, the route is immediately set to unreachable (16 hops for RIP).
Convergence happens faster with poison reverse than with simple split horizon.
However, it results in greater network traffic because the entire table is broadcast
each time an update is sent.
Triggered
updates
With the triggered update method (also known as a flash updates), routers that
receive updated (changed) information broadcast those changes immediately rather
than waiting for the next reporting interval. With this method, routers broadcast
their routing tables periodically, punctuated by special broadcasts if conditions have
changed. This method reduces the convergence time.
Hold-downs
With the hold-down method, routers will, for a period of time, "hold" an update that
reinstates an expired link. The time period typically reflects the time required to
attain convergence on the network.
The hold-down timer is reset when the timer runs out or when a network change
occurs.
The distance vector method has the following advantages:
Stable and proven method (distance vector was the original routing algorithm)
Easy to implement and administer
Bandwidth requirements negligible for a typical LAN environment
Requires less hardware and processing power than other routing methods
Distance vector has the following disadvantages:
Relatively long time to reach convergence (updates sent at specified intervals)

Routers must recalculate their routing tables before forwarding changes
Susceptible to routing loops (count-to-infinity)
Bandwidth requirements can be too great for WAN or complex LAN environments
Link State Routing Facts

Keep in mind the following information about the link-state method.
Routers broadcast Link-State Packets (LSPs) to all routers (this process is known as
flooding).
Routers send information about only their own links.
Link-state protocols send hello packets to discover new neighbors.
LSPs are sent at regular intervals and when any of the following conditions occur.
o There is a new neighbor.
o A neighbor has gone down.
o The cost to a neighbor has changed.
Neighboring routers exchange Link-state Advertisements (LSAs) to construct a topological
database.
The Shortest Path First (SPF) algorithm is applied to the topological database to create an
SPF tree from which a table of routing paths and associated ports is built.
Routers use LSPs to build their tables and calculate the best route.
Routers use the SPF algorithm to select the shortest route.
Network administrators have greater flexibility in setting the metrics used to calculate
routes.
The link-state method has the following advantages over the distance vector method.
Less convergence time (because updates are forwarded immediately)

Not susceptible to routing loops
Less susceptible to erroneous information (because only firsthand information is broadcast)
Bandwidth requirements negligible for a typical LAN environment
Although more stable than the distance vector method, the link-state method has the following
problems:
The link-state algorithm requires greater CPU and memory capability to calculate the
network topology and select the route because the algorithm re-creates the exact topology of
the network for route computation.
It generates a high amount of traffic when LSPs are initially flooded through the network or
when the topology changes. However, after the initial configuration occurs, the traffic from
the link-state method is smaller than that from the distance vector method.
It is possible for LSPs to get delayed or lost, resulting in an inconsistent view of the
network. This is particularly a problem for larger networks, if parts of the network come on
line at different times, or if the bandwidth between links varies (i.e. LSPs travel faster
through parts of the network than through others).
In particular, the last problem is of greatest concern. The following solutions are often implemented
to overcome some of the effects of inconsistent LSP information.
Slowing the LSP update rate keeps information more consistent.

Routers can be grouped into areas. Routers share information within the area, and routers
on area borders share information between areas. (Areas logically subdivide an
Autonomous System (AS), a collection of areas under common administration.)
One router in each area is designated as the authoritative source of routing information
(called a designated router). Each area router receives updates from the designated router.
LSPs can be identified with a time stamp, sequence or ID number, or aging timer to ensure
proper synchronization.
RIP
What are the differences between RIP version 1 and RIP version 2?
What is the metric used with RIP? What is the maximum metric value?
Can RIP v2 do load balancing across multiple paths? If so, what are the limitations?
How does RIP v2 perform auto-summarization?
Enable IP routing.
Configure RIP networks.
RIP Facts
medium-sized networks. Be aware of the following facts about RIP:
RIP is a distance vector routing protocol.

RIP uses split horizon with poison reverse to prevent routing loops.
RIP shares its entire routing table at each update interval (except for routes that are not
being advertised to prevent routing loops).
By default, routing updates are sent every 30 seconds. The invalid timer default is 180, the
holddown timer default is 180, and the flush timer default is 240.
RIP uses the hop count as the routing metric. The hop count is the number of routers
between the source network and the destination network.
RIP has a maximum of 15 hops from the source to the destination network. An unreachable
network (or a network that is no longer available) is indicated by a hop count of 16.
There are two versions of RIP: RIP (version 1), and RIP version 2.
o RIP (version 1) uses broadcasts to send routing updates. RIPv2 uses multicasts sent
to the multicast address 224.0.0.9.
o RIP (version 1) uses only classful routing, so it uses full address classes, not subnets.
Autosummarization with RIP happens on default class boundaries. RIPv2 supports
VLSM, sends subnet masks in the routing update, and supports manual route
summarization.
RIP can maintain up to six multiple paths to each network, but only if the cost is the same.
It supports load balancing over same-cost paths. The default is support for up to four equalcost routes.
Note: Because RIP uses the hop count in determining the best route to a remote network, it might
end up selecting a less than optimal route. For example, suppose that two routes exist between two
networks. One route uses a 56 Kbps link with a single hop, while the other route uses a Gigabit link
that has two hops. Because the first route has fewer hops, RIP will select this route as the optimal
route.
RIP Command List
medium-sized networks. By using a routing protocol, routers automatically share route information,
reducing the amount of administration required for maintaining routes between networks.
To configure any routing protocol, use the following three steps:

1. Enable IP routing if it is not already enabled (use the ip routing command). By default, IP
routing is already enabled, so this step is rarely required.
2. Switch to router configuration mode (use the router command, followed by the routing
protocol you want to configure).
3. Identify the networks that will participate in dynamic routing (use the network command,
followed by the address of a network to which the router is directly connected). This
identifies the interfaces that will share and process received routing updates.
4. Configure any additional parameters based on the routing protocol.
The following table lists commands for configuring RIP.
Use . . .
To . . .
Enable IP routing for the entire router. IP routing is enabled
Router(config)#ip routing by default. Use this command only if it has been disabled.
Use the no ip routing command to disable routing.
Enter router RIP configuration mode.
Router(config)#router rip Use the no router rip command to disable rip, removing all
defined networks.
Router(configEnable RIP version 2 on the router.
router)#version 2
Identify networks that will participate in the router protocol.
Notice that you identify networks, and not interfaces.
When you use the network command to identify the
networks that will participate in RIP routing, follow these
rules.
Router(configrouter)#network <address>
Identify only networks to which the router is

directly connected.
Use the classful network address, not a subnetted
network address. (The router will automatically
convert a subnetted network address into a classful
network address by removing subnetted network
information.)
Use the no network command to remove any network

entries.
Router(config)#passiveinterface <interface>
Prevent routing update messages from behind sent through

a router interface.
Router(config-router)#no
auto-summary
Turn off automatic route summarization.

With automatic route summarization, subnets are
summarized based on classful boundaries when advertising
routes on networks with a different class boundary. You
must disable automatic summarization if you have a
network address (such as 10.0.0.0) subnetted into smaller
subnets and separated by a network with a different classful
network address (such as 12.0.0.0).
Router#show ip route <hostname

or address>
Example
The following commands enable IP routing and identify two networks that will participate in the
RIPv2 routing protocol.
Router(config)#ip routing
Router(config)#router rip
Router(config-router)#version 2
OSPF
Must the process ID number used on different OSPF routers match?

What is Area 0 in an OSPF implementation?
How many areas can a single subnet be in?
How does the DR and BDR reduce network traffic?
When is the DR not used?
How is the DR elected? How can you ensure that a specific device becomes the DR?
What conditions must be met before two routers running OSPF will share information?
Configure OSPF routing.
412. Configure, verify, and troubleshoot OSPF
OSPF Facts
The Open Shortest Path First (OSPF) routing protocol is a robust link state routing protocol wellsuited for large networks. OSPF:
Is a public (non-proprietary) routing protocol.

Is considered a classless routing protocol because it does not assume the default subnet
masks are used. It sends the subnet mask in the routing update and supports manual route
summarization and VLSM. OSPF does not perform automatic route summarization.
Is not susceptible to routing loops. Instead, OSPF uses built-in loop avoidance techniques.
Mechanisms such as holddown timers, split horizon, or poison reverse are not needed.
Is scalable and does not have the 16 hop limitation of RIP.
Uses multicasts to share routing information (using 224.0.0.5 and 224.0.0.6).
Uses link costs (bandwidth) as a metric for determining best routes. The Shortest Path First
(SPF) algorithm (also called the Dijkstra SPF algorithm) is used to identify and select the
optimal route.
Supports load balancing over equal-cost paths. Up to 16 equal-cost paths can be used (the
default is 4).
Uses hello packets to discover neighbor routers.
Shares routing information through Link State Advertisements (LSAs). LSAs contain small
bits of information about routes. (Unadvertised links save on IP space, but they cannot be
pinged because they won't appear in an OSPF routing table.)
Under normal conditions, OSPF only sends out updated information rather than exchanging
the entire routing table.
Converges faster than a distance vector protocol. Following convergence sends updates
when routes change or every 30 minutes.
Can require additional processing power (and therefore increased system requirements).
Good design can minimize this impact.
Maintains a logical topographical map of the network in addition to maintaining routes to
various networks.
Uses areas to subdivide large networks. Routers within an area share information about the
area. Routers on the edge of areas (called Area Border Routers (ABR)) share summarized
information between areas.
o The backbone is a specialized area connected to all other areas. It contains networks
not held within another area, and distributes routing information between areas. You
can think of the backbone as the "master" or "root" area. Its address is always
0.0.0.0. All OSPF networks must have a backbone area.
A stub area is an area with a single path in to and out of the area.
To help minimize traffic caused by routing updates, OSPF defines the following router roles:
Role
Description
On each subnet, a single OSPF router is elected as the designated router (DR).
The DR is responsible for coordinating routing table updates for all routers on
the subnet.
Designated Router
(DR)
Routing information is sent from other routers to the DR.

The DR manages the changes and forwards any necessary information
to other routers on the subnet.
Backup Designated On each subnet, a single OSPF router is identified as the backup designated
Router (BDR)
router (BDR). The BDR becomes the DR if the DR becomes unavailable.
DROTHER
Any other router that is not a DR or a BDR is called a DROTHER. This is

simply a term used to describe a non-DR or non-BDR router. It is not
technically an OSPF router role.
Be aware of the following facts about the DR and BDR:
Based on the network link type, a DR/BDR might not be used. A DR/BDR is used on
broadcast networks (like Ethernet) where multiple routers exist on the same subnet. For
point-to-point networks, a DR/BDR is not used. By default, the network type is identified
based on the media type used. You can manually configure the network type if desired.
If the network type uses a DR/BDR, a single DR and a single BDR is identified for each
subnet.
When routers first come on line, they exchange hello packets. Part of this process is used to
elect (identify) the DR and the BDR.
The following values are used to elect the DR and BDR:
o The router with the highest OSPF priority becomes the DR. The priority value is a
number between 0-255. By default, all routers have a priority of 1.
o If two or more routers have the same highest priority value, the router with the
highest router ID becomes the DR. The router ID is a 32-bit number expressed in
A.B.C.D format. The router ID for a specific router is chosen in the following order:
1. For a specific OSPF process, you can manually configure a router ID. If a
router ID has been configured, that value is used.
2. If no router ID has been manually configured, the system uses the highest IP
address assigned to a loopback address.
3. If the router does not have a loopback address, the router ID is the highest IP
address assigned to any interface in the up state.
Note: Using a loopback address is preferred over using the interface IP address
because it allows you to control which router becomes the DR, and because
loopback interfaces never go down. If an interface address is used for the router ID,
the router ID might change if that interface goes down.
o In most cases, the BDR is the router with the next highest priority or router ID.
Configuring a priority of 0 for a router means that the router will never become the DR or
BDR.
Once a DR has been elected, it remains the DR, even if another router with a higher priority
or router ID comes on line. You must clear or reset the OSPF process to force a new
election.
If the DR goes down, the BDR automatically becomes the DR. When the original DR
comes back on line, it will not automatically resume the DR role unless a reset is performed.
OSPF routers share route information only with adjacent neighbor routers. The following
conditions must be met for two routers to become fully adjacent:
Both routers must be on the same subnet and use the same subnet mask.
Both routers must have the same hello and dead intervals configured.
o The hello interval identifies how frequently neighbor routers exchange hello
packets.
o The dead interval identifies the amount of time to allow without an expected hello
packet. If a periodic hello packet has not been received within the dead interval, the
router assumes that its neighbor has gone offline.
Both routers must use the same OSPF area.
If authentication is required, both routers must pass the authentication requirements.
The stub area flag (value) for each router must match.
OSPF Command List

OSPF is fairly simple, with only a few variations from the RIP and IGRP configuration steps you
have previously use. Configuration is as simple as defining the OSPF process using the router ospf
command, and then identifying the networks that will participate in OSPF routing. The following
table lists the commands and details for configuring OSPF.
Command
Router(config)#router ospf
process-id
Purpose
Use to enter configuration mode for OSPF.
The process ID identifies a separate routing process
on the router. Note: Process IDs do not need to
match between routers (in other words, two routers
configured with different process IDs might still
share OSPF information).
Router(config-router)#network
a.b.c.d w.w.w.w area number
Identifies networks that participate in OSPF routing.

a.b.c.d is the network address. This can be a
subnetted, classless network.
w.w.w.w is the wildcard mask. The wildcard mask
identifies the subnet address.
number is the area number in the OSPF topology.
The area number must match between routers.
Router(config-router)#routerid a.b.c.d
Configures the router ID for the OSPF process.

The router ID is used to identify the DR/BDR if two
routers have matching priority values.
Router(config)#interface
ethernet0/1
Router(config-if)#ip ospf
priority <0-255>
Sets the OSPF priority number for an interface.

The priority number is used in the DR/BDR election
process. The router with the highest priority becomes
the DR.
Configure a value of 0 to ensure that a router never
becomes the DR or BDR.
Note: The priority is set on an interface, and applies
to the DR/BDR election process on that interface.
Router(config)#interface
loopback0
Router(config-if)#ip address
a.b.c.d m.m.m.m
Sets an IP address for a loopback interface.

The IP address is used as the router ID and is used to
determine the DR and BDR if two routers have the
same priority value.
Example
The following graphic shows a sample network with two OSPF areas.
Use the following commands to configure OSPF on each router:

Router Configuration
router ospf 1
network 10.1.0.0 0.0.15.255 area 0
SFO
network 10.1.16.0 0.0.15.255 area 1
network 10.1.32.0 0.0.15.255 area 1
LAX
router ospf 2
network 10.1.16.1 0.0.0.0 area 1
network 10.2.0.1 0.0.0.0 area 1
PHX
router ospf 1
network 10.1.32.0 0.0.15.255 area 1
network 10.3.0.0 0.0.255.255 area 1
Notice the following in the configuration:
The process ID on each router does not have to match. OSPF uses areas to identify sharing
of routes, not the process ID.
You can use the subnet address with the appropriate wildcard mask (as in 10.1.16.0
0.0.15.255), or you can use the IP address of the router interface with a mask of 0.0.0.0.
The network command identifies the subnet, wildcard mask, and the OSPF area of the
subnet. A subnet can only be in one area.
EIGRP
What type of routing protocol is EIGRP?

What is the metric used with EIGRP?
How does the router calculate the feasible distance?
What condition must be met for a route to become a feasible successor route?
What is the difference between a feasible successor and a successor?
How does EIGRP determine how many paths to keep in its topology database?
What conditions must be met before two routers running OSPF will share information?
Configure EIGRP routing.

Use show commands to monitor EIGRP routing.
413. Configure, verify, and troubleshoot EIGRP
EIGRP Facts
Enhanced IGRP is a Cisco-proprietary balanced hybrid routing protocol that combines the best
features of distance vector and link state routing. EIGRP:
Sends the subnet mask in the routing update. It supports route summarization and VLSM.
Supports automatic classful route summarization at major network boundaries (this is the
default in EIGRP). Unlike IGRP and RIP, manual route summarization can also be
configured on arbitrary network boundaries to reduce the routing table size.
Is not susceptible to routing loops. Instead, EIGRP uses built-in loop avoidance techniques.
Under certain conditions, EIGRP will use split horizon, but not hold downs or flush timers.
Is scalable and does not have the 16 hop limitation of RIP.
Uses hello packets to discover neighbor routers. Hello intervals on EIGRP routers do not
need to match.
Exchanges the full routing table at startup, and then partial routing updates thereafter.
Uses unicasts or multicasts to 224.0.0.10 for routing updates. Hello packets always use the
multicast address.
Uses bandwidth, delay, reliability, and load for the route metric. The metric is expressed as
the number of microseconds.
o The degree to which each value is used to calculate the metric can be customized by
modifying one of five K values.
o By default, K1 and K3 are set to 1, while K2, K4, and K5 are set to 0. These settings
mean that with the default configuration, only delay and bandwidth have an effect
on the metric.
o On serial links, a default bandwidth of 1544 is used. EIGRP does not detect the
actual bandwidth on the link. You must manually configure bandwidth values for
accurate metric calculations.
Uses an autonomous system (AS) number to identify routers that are to share EIGRP
information. The AS number on both routers must match.
Maintains partial network topology information in addition to routes.
Supports load balancing on equal-cost and unequal cost links. This means that EIGRP can
keep multiple paths to a single network, even if they have a different cost. With IOS 12.4
and above, EIGRP supports up to 16 paths (earlier versions supported up to 6), with the
default being 4 equal-cost paths.
Minimizes network bandwidth usage for routing updates. During normal operation EIGRP
transmits only hello packets across the network. EIGRP does not send periodic routing
updates like RIP and IGRP. When change occurs, only routing table changes are propagated
in EIGRP not the entire table.
Requires less processing and memory than link state protocols.
Converges more quickly than distance vector protocols. In some cases, convergence can be
almost instantaneous because an EIGRP router stores backup routes for destinations. If no
appropriate route or backup exists in the routing table, EIGRP will query neighbor routers
to discover an alternate route. In this manner, EIGRP can quickly adapt to alternate routes
when changes occur.
Uses the DUAL link-state algorithm for calculating routes.
Supports multiple protocols. EIGRP can exchange routes for IP, AppleTalk and IPX/SPX
networks.
Uses a neighbors table to keep track of neighbor routers. The neighbors table includes the
following for each neighbor:
o A hold time. Each hello packet includes a hold time that identifies how long the
hello information is valid. If the hold time expires without receipt of a hello packet,
the neighbor is assumed to be unreachable.
o Round-trip timers that help the router identify cost values to reach the neighbor
router.
Uses a topology database to keep track of all known networks.
o The topology table has a list of each destination network and all neighbor routers
that reported routes to that network.
o The best routes that will be used for routing packets are copied from the topology
table into the routing table.
o The topology table holds up to 16 known routes (previously up to 6 before IOS
version 12.4).
To understand how EIGRP can provide load balancing and fast recovery for failed links, you need
to understand the following concepts:
Term
Definition
Advertised
The advertised distance (AD) is the cost to the destination network as reported by
Distance (AD) the neighbor router. The AD is also called the reported distance (RD).
The feasible distance (FD) is the lowest total cost to a destination network. The
feasible distance is identified for each destination network, and is determined as
follows:
Feasible
Distance (FD)
1. For each neighbor, a total cost to the network through the neighbor is
calculated by adding the AD to the cost required to reach the neighbor
router (the cost of the link used to reach the neighbor router).
2. The router compares the total cost of all routes. The lowest total cost to the
destination network is the feasible distance to the network.
Note: Sometimes the total cost for each neighbor route is referred to as a feasible
distance. However, the term more correctly identifies the lowest known cost to the
network, not the total cost for each reported (possible) route.
A successor is the route to a destination network with the lowest total cost.
Successor
When a new route is first learned, the total cost to the successor route is
used as the feasible distance to that network.
The successor route is copied from the topology table into the routing table.
You can have multiple successor routes if multiple routes to the same
network exist with the same lowest metric.
A feasible successor is an alternate route to a destination network. The total cost to

the route through the feasible successor is higher than the total cost of successor
routes. A route must meet the following condition to qualify as a feasible successor
route:
The advertised distance of the route through that neighbor must be less than the
feasible distance used for that network (AD < FD).
Be aware of the following regarding feasible successors:
Feasible
Successor
Satisfying the AD < FD condition ensures that the route is loop free. In
other words, the router knows for sure that the route does not include itself
in the path if the AD is lower than the FD. Note: Successor routes must also
meet this condition.
Feasible successor routes are kept in the topology table but are not copied to
the routing table.
Successor routes can also be classified as feasible successor routes.
When all successor routes to a network are lost, the router can immediately
begin to use the next best feasible successor route. This provides for rapid
recovery in the event of a topology change.
Be aware of the following regarding the EIGRP and routes:
All known routes to a destination are kept in the topology table. Only successor routes are
copied to the routing table.
If the successor route goes down and there are no feasible successors, routes whose
advertised distance is greater than the feasible distance for the route are not used because
they might be routes that include loops.
When the last feasible successor route to a network is lost, the router recalculates all routes
for the lost neighbor. Instead of using other routes that are not feasible successor routes, it
first communicates with neighbor routers. If necessary, the router recalculates the feasible
distance for the route.
A route whose AD is greater than the FD does not prove that a loop exists, only that a loop
might exist. After the last feasible successor route is lost, a previously unacceptable route
could be identified as a feasible successor route as long as its AD is less than the newlycalculated FD.
By default, EIGRP uses equal-cost load balancing. To use unequal-cost load balancing,
configure the variance value. The variance is a multiplier that identifies the degree to which
alternate paths can be used.
o The variance value ranges from 1 to 255.
o The default variance is 1, meaning that only routes that match the best route can be
used.
o Setting the variance to 2 allows alternate routes to be used whose total costs are
within a factor of 2 (double or less) of the best cost route.
o Only feasible successor routes can be used. This means that a route whose AD is
greater than the FD cannot be used as an alternate route, even if its total cost is
within the variance amount.
For an EIGRP router to share information with a neighbor, the following conditions must be met:
Both routers are on the same subnet with the same subnet mask.
If used, authentication checks must pass.
Both routers must be configured with the same AS number.
Metric weight values (K values) must match on both routers.
EIGRP Command List
You configure EIGRP just the same as you would configure IGRP. The following table lists
the applicable commands.
Command
Router(config)#router
eigrp number
Function
Defines an EIGRP process.
The number must match between routers for information to be
shared.
Router(configrouter)#network n.n.n.n
Router(configrouter)#network n.n.n.n
w.w.w.w
Identifies a network that participates in the routing process.

Networks can be specified with or without the wildcard mask.
If you do not use a wildcard mask, the network address you
add will be automatically truncated based on classful network
boundaries.
You must use a wildcard mask to identify VLSM subnets.
Router(config-router)#no
auto-summary
Turn off automatic route summarization.

With automatic route summarization, subnets are summarized
based on classful boundaries when advertising routes on
networks with a different class boundary. You must disable
automatic summarization if you have a network address (such
as 10.0.0.0) subnetted into smaller subnets and separated by a
network with a different classful network address (such as
12.0.0.0).
Example
The following commands enable EIGRP on a router and define three networks that
participate in the routing process.
Router(config)#router eigrp 2
Router(config-network)#network 172.16.1.0 0.0.0.255
Use the following commands to manage and monitor EIGRP.
Command
show ip route
Features
View EIGRP-learned routes.
show eigrp
neighbors
View neighboring routers from which EIGRP routes can be learned. Lists the
IP address of the connected router.
show eigrp
interfaces
View the interfaces that are running EIGRP and the number of connected
routers.
Routing Protocol Comparison

Which routing protocols support route summarization and variable length subnet masks
(VLSM)?
Which routing protocols are public-standard protocols?
Which routing protocol uses areas for configuration?
Which routing protocol uses wildcard masks for configuration?
If a router learns of a route to network B through both EIGRP and OSPF, which route will it
prefer?
411. Compare and contrast methods of routing and routing protocols

Routing Protocol Comparison
The following table compares various features of the routing protocols you will need to
know for this course.
Characteristic
Routing method
RIP
Distance vector
OSPF
Link state
EIGRP
Balanced hybrid
Public standard
Yes
Yes
No
Metric
Hop count
Link cost
Bandwidth and
delay
VLSM support
Classless routing
Sends mask in updates
Version 2 only
Yes
Yes
Route summarization
Automatic and
manual, version 2
only
Manual only, and only

between areas*
Automatic and
manual
Convergence time
Slow
Fast
Faster than OSPF
Discovers neighbors before

sending routing information
No
Yes
Yes
Sends full routing table at

each update
Yes
No
No
Loop avoidance
Hold down timers,

split horizon, poison Full network topology
reverse
Partial network
topology
Memory and CPU

requirements
Low
Can be high
Lower than OSPF
Uses areas in network design No
Yes
No
Uses wildcards to define

participating networks
No
Yes
Optional
Maintains multiple paths to

the same network (load
balancing support)
Yes, equal-cost only

Yes, equal-cost only
(version 2)
Yes, both equaland unequal-cost
Update address used
Version 1 uses
broadcasts
Version 2 uses
multicasts to
224.0.0.9
Multicast to
224.0.0.10 for
hello packets
Unicast for
updates
Multicast to 224.0.0.5 for

hello packets and updates
to non-DR routers
Multicast to 224.0.0.6 for
sending updates to the DR
*Note: Summarization with OSPF is only possible on area border routers (ABR) and
autonomous system border routers (ASBR). This means that you need multiple areas before
you can do route summarization with OSPF.
Routing Administrative Distances

The administrative distance is a number assigned to a source of routing information (such as a static
route or a specific routing protocol). The router uses these values to select the source of information
to use when multiple routes to a destination exist. A smaller number indicates a more trusted route.
The following table shows the default administrative values for a Cisco router.
Route Source
Connected interface
Administrative Distance
0
Static route
EIGRP summary route
EIGRP internal route
90
IGRP
100
OSPF
110
RIP
120
EIGRP external route
170
Note: You can modify how routes are selected by modifying the administrative distance associated
with a source.
Routers can learn about routes to other networks using multiple routing protocols. In addition, there
might be multiple paths between any two points. When making routing decisions, the router uses
the following criteria for choosing between multiple routes:
1. If a router has learned of two routes to a single network through different routing protocols
(such as RIP and OSPF), it will choose the route with the lowest administrative distance
(OSPF in this example).
2. If a router has learned of two routes through the same protocol (for example two routes
through EIGRP), the router will choose the route that has the best cost as defined by the
routing metric (for EIGRP the link with the highest bandwidth and least delay will be used).
Troubleshooting Routing
The show ip route command on a router does not show two directly-connected networks.
What conditions might be causing this problem?
When might static routes configured on a router not show in the routing table?
What does an asterisks ( * ) next to a route in the routing table indicate?
How can you tell how many paths a routing protocol can use for load balancing?
For the show ip protocols command, what does the Routing for Networks section
indicate?
Why might subnetted routes be missing from the routing table? Which settings control this
behavior?
415. Troubleshoot routing issues
Show IP Route Facts

When troubleshooting routing problems, one of the first steps might be to use ping or traceroute to
check communication with a host on the destination network. If ping or traceroute fails, use the
show ip route command to verify that the router has a route to the destination network. The
following table lists things to check when troubleshooting missing routing information.
Problem
Description
A route to every directly-connected network should appear in the routing table.
If a directly-connected network is missing, check the following:
Missing
connected route
Verify the operational status of the interface. Make sure that the interface
has not been shut down, and that you have Layer 1 and Layer 2
connectivity.
Verify the TCP/IP configuration for the interface. The interface must be
assigned an IP address before its network will show in the routing table.
Static routes appear in the routing table only if the interface used to reach the
next hop router is up and has been assigned an IP address. If a static route is
missing:
Missing static
route
Verify that the interface used to reach the next hop router has an entry as
a directly-connected network.
Verify that the static route was configured properly (with the correct out
interface or with a next hop router that is on the same subnet as an
interface that is up).
A missing gateway of last resort is indicated by the line:

Gateway of last resort is not set
If the gateway value is not recognized by the route, only traffic that matches a
Missing gateway current entry in the routing table can be forwarded. To correct the problem:
of last resort
Create a static route to network 0.0.0.0 using mask 0.0.0.0.
Make sure that the static route references an interface or next hop router
address that is on a reachable subnet.
Note: Simply having a route labeled as a candidate for the default route (with the
asterisks * ) does not ensure that the default route is correctly configured. The
gateway of last resort entry must indicate the route and next hop router to be
valid.
If a route that should be learned from a routing protocol is missing, begin by
verifying that the interface used to learn the route has a directly-connected entry
in the routing table. If not, then troubleshoot the directly-connected routing table
entry first. If this entry exists, then the most likely problem is a misconfiguration
in the routing protocol at one or more of the routers. The exact parameters to
examine depend on the routing protocol.
Missing route
learned through a
routing protocol
For all routing protocols, verify that the correct network statements have
been configured. The router uses the network statements to identify the
network information to share with other routers, as well as the interfaces
on which to send and receive routing information. Verify that IP
addresses have been correctly configured for each interface.
If network information is being shared with neighbor routers, but routes
are not being learned from routers accessible on that interface, check for
a passive-interface statement. This configuration prevents routing
updates from being sent or received on that interface.
For RIP, verify that all routers are using the correct version. A missing
version statement indicates that the router is using version 1.
For OSPF, make sure that the network statements on each router use the
same area number. The process ID for the router section does not have
to match between routers.
For OSPF, make sure that the same hello and dead timer intervals are
used. Hello intervals do not need to match on EIGRP routers.
For EIGRP, make sure that the AS number for the router eigrp section
matches on both routers.
If specific routes have been replaced by summarized routes on RIP or
EIGRP, remove the auto-summary entry to prevent automatic
summarization.
For EIGRP and OSPF, verify that authentication settings match on all
routers.
If multiple routing protocols are being used, be aware that the route with
the lowest administrative distance will be used. This means that an
EIGRP route might replace a RIP or OSPF route.
Show IP Protocols Facts

One useful command to use in verifying the routing protocol configuration is the show ip
protocols command. This command lists all configured routing protocols, with various
configuration parameters as well as limited communication capabilities of the protocol. Below is a
sample output for this command for a router that runs OSPF, EIGRP, and RIP:
Routing Protocol is "ospf 200"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Router ID 2.2.2.2
Number of areas in this router is 2. 2 normal 0 stub 0 nssa
Maximum path: 4
Routing for Networks:
1.1.1.0 0.0.0.255 area 0
1.1.2.0 0.0.0.255 area 1
Reference bandwidth unit is 100 mbps
Routing Information Sources:
Gateway
Distance
Last Update
Distance: (default is 110)

Routing Protocol is "eigrp 1"
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 2
Redistributing: eigrp 1
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is in effect
Maximum path: 5
192.168.1.0
192.168.2.0
192.168.3.0
Passive Interface(s):
FastEthernet0/1
Gateway
Distance
Last Update
192.168.1.12
90
00:55:50
192.168.2.15
90
00:55:50
Distance: internal 90 external 170
Routing Protocol is "rip"
Sending updates every 30 seconds, next due in 0 seconds
Invalid after 180 seconds, hold down 180, flushed after 240
Redistributing: rip
Default version control: send version 1, receive any version
Automatic network summarization is not in effect
Maximum path: 4
2.0.0.0
Gateway
Distance
Last Update
Distance: (default is 120)
Entry
Description
The command will show each routing process running on the router as a
separate section.
Routing Protocol
For OSPF, the entry includes the process ID defined with the router
ospf command.
For EIGRP, the entry includes the autonomous system number defined
with the router eigrp command.
You might have multiple OSPF or EIGRP sections if you have defined
multiple process or AS numbers. All RIP information is in a single
section.
The maximum path entry identifies the maximum number of paths that can be
used for load balancing.
Maximum path
Routing for
Networks
For RIP and OSPF, these are equal-cost routes.

For EIGRP, the paths are equal-cost if the EIGRP maximum metric
variance value is 1. They are unequal-cost routes if this value is greater
than 1.
The Routing for Networks section corresponds to the network statements in

the router section of the configuration file. This section shows the same
information that you can view using show running-config.
For RIP, these will be the classful network addresses.

For OSPF, the network statements include the wildcard mask and the
area number.
For EIGRP, the networks might be classful networks or include a
wildcard mask.
Routing
Information
Sources
The Routing Information Sources section identifies neighbor routers. Each

line indicates a different neighbor router that is connected to the same subnet as
one of the router's interfaces. If this section is blank, this means that the router
has not been able to communicate with other routers, and will therefore not
learn routes from any other router.
Automatic
network
summarization
For RIP and EIGRP, the Automatic network summarization line indicates the
presence of the auto-summary parameter in the configuration file.
The Passive Interface(s) section lists the interfaces that are excluded from
Passive Interfaces sending and receiving routing updates. Interfaces in this section correspond to
the passive-interface entries in the configuration file.
Additional information depends on the routing protocol:
Additional
information
For OSPF, you can view the current router ID and the number of areas.
For RIP, you can view update intervals and the RIP version in use (see
the Default version control line).
For EIGRP, you can view the variance setting and the K values.
Route Summarization Issues

When troubleshooting routing protocols, you might have cases where the routing table does not
look as expected due to route summarization issues. Be aware of the following facts regarding
automatic route summarization:
Automatic route summarization is supported on RIP version 2 and EIGRP; it is not

supported on OSPF.
To enable automatic summarization, add the auto-summary parameter to the router
section. For example, the following enabled automatic summarization for EIGRP
autonomous system 300:
router eigrp 300
auto-summary
Use the no auto-summary command to disable automatic summarization. When disabled,
all routes that match a network entry will be advertised with the configured subnet mask.
Auto-summarization summarizes routes along classful network boundaries. For example:
o 192.168.2.64/27 and 192.168.2.96/27 will be summarized as 192.168.2.0/24.
The router will only use automatic summarization when advertising routes on interfaces that
are in different classful networks from the summarized route. For example consider a router
with the following interfaces:
o Fa0/0 = 10.0.1.0/24
o Fa0/1 = 10.0.2.0/24
o Ser0/1/0 = 10.0.3.0/24
o Ser0/1/1 = 192.168.12.0/24
When routes are advertised with a neighbor router connected to the Ser0/1/0 interface, the
10.0.1.0/24 and 10.0.2.0/24 routes are not summarized. This is because the Ser0/1/0
interface is in the same classful network as the Fa0/0 and Fa0/1 interfaces.
When advertising routes to a neighbor on Ser0/1/1, all other routes will be summarized as
10.0.0.0/8.
To summarize routes within classful network boundaries, or to use summarization with

OSPF, you must use manual summarization.
The network entries for a router section do not effect summarization; they only effect the
following:
o Which interfaces will participate in the routing protocol.
o Which routes will be shared by the routing protocol.
Having a network statement that matches multiple interfaces does not mean that those
routes will be summarized. Instead, it simply means that the single network statement has
been used to enable the routing protocol on multiple interfaces.
When using multiple routing protocols to share routes about the same networks, you might
lose specific routes if those routes are included in summarized routes and if the source of
the routing information is preferred.
Troubleshooting RIP
Interpret the output of the debug ip rip command to troubleshoot RIP routing.
Verify the RIP configuration of a network and correct any problems to restore full
connectivity.

RIP Debugging
You should be familiar with the RIP routing update sequences and messages. From the output of a
debug ip rip command, you should be able to identify the consequences of the various messages.
Listed below is sample output from the debug ip rip command.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
RIP: received v2 update from 192.168.1.1 on Ethernet0

10.0.0.0/8 via 0.0.0.0 in 1 hops
192.168.5.0/24 via 0.0.0.0 in 15 hops
RIP: sending v2 update to 224.0.0.9 via Serial0 (192.168.2.201)
network 10.0.0.0/8 via 0.0.0.0, metric 2, tag 0
network 192.168.5.0/24 via 0.0.0.0 in 16 hops (inaccessible)
RIP: received v2 update from 192.168.2.202 on Serial0
192.168.3.0/24 via 0.0.0.0 in 1 hops
192.168.4.0/24 via 0.0.0.0 in 2 hops
RIP: sending v2 update to 224.0.0.9 via Ethernet0 (192.168.1.201)
The following table interprets each line in the sample output.

Line
Number(s)
Meaning
This line identifies the router and the interface where RIP updates are received. In
this example, the router is connected to two other routers:
1, 8
Router 192.168.1.1 on Ethernet0

Router 192.168.2.202 on Serial0
Indented below each RIP line are the specific routing entries that are received. This
example shows the following routes received:
2-3, 9-10
10.0.0.0 and 192.168.5.0 from router 192.168.1.1 on Etherent0

192.168.3.0 and 192.168.4.0 from router 192.168.2.202 on Serial0
The hop count shown in the received route will be the metric used when the route is
placed in the routing table of the local router.
4, 11
This line identifies the interface on which RIP updates are sent. In this example, the
following interfaces have been enabled to share RIP information:
Serial0 with an IP address of 192.168.2.201
Ethernet0 with an IP address of 192.168.1.201
This means that the following commands have been entered on the router:
router rip
network 192.168.1.0
network 192.168.2.0
Notice that updates for version 2 are sent to the multicast address of 224.0.0.9.
Indented below the RIP line are the entries that are shared with other routers. Be
aware of the following items:
5-7, 12-14
Before sending the information, the router increments the hop count. To
identify the hop count in the local routing table, subtract 1 from the sent hop
count.
Line 7 (network 192.168.5.0) is advertised as inaccessible (16 hops). This is
because the local router has a hop count of 15 for that network. 16 hops is the
maximum hop count for RIP.
For comparison, here's how the routing table of the local router would appear:
R
C
C
R
R
R
10.0.0.0/8 [120/1] via 192.168.1.1, 00:00:05, Ethernet0

192.168.1.0/24 is directly connected, Ethernet0
192.168.2.0/24 is directly connected, Serial0
192.168.3.0/24 [120/1] via 192.168.2.202, 00:00:04, Serial0
192.168.4.0/24 [120/2] via 192.168.2.202, 00:00:04, Serial0
192.168.5.0/24 [120/15] via 192.168.1.1, 00:00:05, Ethernet0
Common problems indicated by RIP debugging include:
Inaccessible routes
Mismatched RIP versions (one router using version 1, with another router using version 2)
Routes not being advertised as expected (caused by missing network statements)
RIP Troubleshooting Introduction

The next set of labs give you a chance to troubleshoot RIP routing. All labs use the same network
layout as shown.
Subnets are assigned addresses as follows:
Router Interface Subnet

R1
R2
R3
Fa0/0
192.168.1.0/25
Fa0/1
192.168.1.128/25
S0/1/1
172.17.0.0/30
S0/1/0
172.17.0.0/30
Fa0/0
192.168.2.0/26
Fa0/1
192.168.2.128/26
S0/1/1
172.18.0.64/30
S0/1/0
172.18.0.64/30
Fa0/0
192.168.3.0/27
Fa0/1
192.168.3.128/27
For DCE devices, the clock rate is set to 56000.

All routers use RIP v2 to share information about all connected networks. No static routes
are allowed.
For each scenario, one or more routers have been misconfigured. Your job is to diagnose and fix
the problem.
In each case, begin by verifying the problem. From router R1, ping the R3 Fa0/0 interface. The
following commands may be useful in identifying the problem.
ping or traceroute
show ip route
show ip protocols
sh int/sh ip int
show controllers
sh run (Note: While you could probably catch most problems by just examining the
running-config, you should be able to troubleshoot the problem without using this command
at all.)
For example, one way to use the sh ip route command in troubleshooting is to view the routing
table for each router, identifying which networks are missing from the routing table. Based on the
missing networks, you can then examine the configuration of specific routers to identify the
problem.
Troubleshooting OSPF
Use show commands to verify the OSPF operation.

Verify the OSPF configuration of a network and correct any problems to restore full
connectivity.
412. Configure, verify, and troubleshoot OSPF

OSPF Troubleshooting Facts

When troubleshooting OSPF configuration, remember that OSPF routers share route information
only with adjacent neighbor routers. The following conditions must be met for two routers to
become fully adjacent:
Both routers must be on the same subnet and use the same subnet mask.
Both routers must have the same hello and dead intervals configured.
Both routers must use the same OSPF area.
If authentication is required, both routers must pass the authentication requirements.
Both routes must be using the same area type (stub area flag).
Note: The process ID used when configuring OSPF does not need to match between routers.
The following table lists some commands that are useful in monitoring and troubleshooting OSPF.
Command
show ip
protocols
Function
Use show ip protocols to view OSPF configuration information such as:
The OSPF process ID

The OSPF router ID for the current router
Configured networks and areas for the process
IP addresses of neighbor routers
Use show ip ospf to view OSPF information including:

show ip ospf
The process ID
The local router ID and its role (such as DR or BDR)
Configured areas
Use show ip ospf neighbor to view information about neighbor OSPF

routers including:
show ip ospf
neighbor
Router ID of the neighbor router

Neighbor state or status (the Full state indicates that the DR/BDR
election has occurred and they are exchanging routing information)
The role of the neighbor (DR, BDR, DROTHER)
Time remaining before the neighbor is declared missing if a hello
packet is not received
The IP address of the neighbor
The local interface used to reach the neighbor
Use show ip ospf interface to view interfaces that are running OSPF
including the following information:
show ip ospf
interface
debug ip ospf
events
Interface status and IP address assigned to the interface

Area number
Process ID
Router ID
The router ID and IP address of the DR and BDR on the network
Hello and dead timer settings
Adjacent routers
Use debug ip ospf events to view debugging information about hello

exchanges, DR selection information, SPF calculation, and errors related to
negotiating adjacency.
Use debug ip ospf hello to view only hello packet information.

Use debug ip ospf adj to view adjacency information.
Most error messages shown in the debug output adequately describe the nature of the problem.
Shown below are some errors that display with the debug ip ospf events command:
Error
Meaning
OSPF: mismatched hello parameters

from 10.0.0.1
OSPF: Dead R 20 C 40, Hello R 5 C
5
Mask R 255.255.255.0 C
255.255.255.0
Hello timer, dead timer, or subnet mask mismatch detected.

In this example, the dead timer intervals do not match:
R (received) = 20, C (configured) = 40
Area types (not area numbers) configured on each router do

OSPF: hello packet with mismatched
not match.
E bit
The E bit is also called the stub area flag.
Neighbor Down: Dead timer expired
An expected hello timer has not been received.

When the dead timer reaches 0, it is assumed that the
neighbor router has gone down.
The dead timer resets itself each time a hello packet is
received.
Troubleshooting EIGRP
Use show commands to verify the EIGRP operation.

Interpret the output of the show ip eigrp topology all-links command.
Verify the EIGRP configuration of a network and correct any problems to restore full
connectivity.
413. Configure, verify, and troubleshoot EIGRP

EIGRP Troubleshooting Facts

When troubleshooting EIGRP, keep in mind that the following conditions must be met for an
EIGRP router to share information with a neighbor:
Both routers must be on the same subnet with the same subnet mask.
If used, authentication checks must pass.
Both routers must be configured with the same AS number.
Metric weight values (K values) must match on both routers.
Note: Hello intervals do not need to match for EIGRP.

The following table lists some commands you can use to verify EIGRP.
Command
Function
Use show ip protocols to view:
show ip
protocols
EIGRP autonomous system number

Configured networks
K values and variance
Neighbor router IP addresses
Note: In the labs, this is the only listed troubleshooting command that has
been enabled.
show ip eigrp Use show ip eigrp interfaces to view interfaces that are sending and
interfaces
receiving EIGRP updates. Passive interfaces will not be shown.
Use show ip eigrp neighbors to view the following information for neighbor
routers:
show ip eigrp
neighbors
IP address
Local interface to reach the neighbor router
Use show ip eigrp topology to view the contents of the topology table for
EIGRP. Information for each known network includes:
show ip eigrp
topology
The number of successor routes to that network.

The feasible distance (FD) for the network.
Feasible successors to that network.
Show ip eigrp topology only shows feasible success routes (routes whose
AD is less than the network FD). To view all routes, including those that did
not qualify as feasible successor routes, use show ip eigrp topology all-links.
The following example shows some sample output from the show ip eigrp topology all-links
command.
Router# show ip eigrp topology all-links
IP-EIGRP Topology Table for process 77
Codes: P - Passive, A - Active, U - Update, Q - Query, R - Reply,
r - Reply status
P 172.16.90.0 255.255.255.0, 2 successors, FD is 46251776
via 172.16.80.28 (46251776/46226176), Ethernet0
via 172.16.81.28 (46251776/46226176), Ethernet1
via 172.16.80.31 (46277376/46251000), Serial0
P 172.16.81.0 255.255.255.0, 1 successors, FD is 307200
via 172.16.82.28 (307200/281600), Ethernet1
via 172.16.80.28 (308500/281600), Ethernet0
via 172.16.80.31 (332800/307900), Serial0
Important items in the command output are explained in the following table:
Information
Description
Each destination network is indicated by a subsection in the command output. For
example, the route 172.16.90.0 has the following information:
Destination
network
P = The computational status of the route. A status of P means that the route
has been calculated and the router is not waiting for information or
calculating information for the route. A passive state indicates a converged
route.
Network address and mask
2 successors = the number of successor routes to that network. Successor
routes are the best feasible successor routes. Successor routes meet the
following conditions:
o Their advertised distance (AD) is less than the feasible distance for
the network.
o Their total cost is the lowest of the total cost for all feasible successor
routes.
FD is 46251776 = The feasible distance (FD) to the network. The FD for the
network is the lowest total cost of all routes to the destination network at the
time that routes were calculated.
Known routes to the destination are identified by the via entries. For example, the
first route for network 172.16.90.0 shows the following information:
Known routes
172.16.80.28 = The next hop router address.

46251776 = The total cost to the destination network. The total cost is
calculated by the router by taking the advertised cost and adding the actual
bandwidth and delay to reach the next hop router. Be aware that the total
cost value is sometimes called the feasible distance of the route; however,
this is not the same thing as the feasible distance of the network. Note: The
total cost of the first route typically matches the FD for the destination
network. However, the values will not necessarily match.
46226176 = The advertised distance (AD) to the destination (also called the
reported distance (RD)). This is the distance as reported by the next hop
router.
Successor
routes
Feasible
successor
routes
Ethernet0 = The local router interface used to reach the next hop router.
Successor routes are identified by taking the number of successors and counting
down the list of known routes. In this example for network 172.16.90.0, there are 2
successors, meaning that 172.16.80.28 and 172.16.81.28 are both successor routes.
Feasible successor routes are additional routes that match the following
requirement:
The AD for the route must be lower than the FD for the network.
Note: Any route that matches this condition is called a feasible route. This includes
those routes that are the successor routes (a successor route is a feasible route, but
not every feasible route is a successor route).
This requirement ensures that the route is loop free. For network 172.16.90.0, all
three routes listed are feasible routes because their AD cost is less than 46251776.
For network 172.16.81.0, the last route is not a feasible successor route because its
AD (307900) is greater than the FD for the route (307200). Note: This last route
would not have shown if the show ip eigrp topology command was used without
the all-links parameter.
Frame Relay Concepts

What is the CIR?

What does locally significant mean in relation to the DLCI number?
What functions are performed by LMI?
What is the difference between a point-to-point and a multipoint link?
When are the FECN and BECN bits set? What do each mean?
How does inverse ARP simplify Frame Relay configuration?
What is a subinterface?

803. Configure and verify Frame Relay on Cisco routers
Frame Relay Facts

Frame relay is a standard for packet switching WAN communications over high-quality, digital
lines. Frame-relay networks:
Provide error detection but not error recovery. It is up to end devices to request a
retransmission of lost packets.
Can provide data transfer up to 1.54 Mbps.
Have a variable packet size (called a frame).
Can be used as a backbone connection to LANs.
Can be implemented over a variety of connection lines (56K, T-1, T-3).
Operate at the Physical and Data Link layers of the OSI model.
When you sign up for Frame Relay service, you are assigned a level of service called a Committed
Information Rate (CIR). The CIR is the maximum guaranteed data transmission rate you will
receive on the Frame Relay network. When network traffic is low, you will likely be able to send
data faster than the CIR. As network traffic increases, priority is given to data coming from
customers with a higher CIR, and the effective rate may drop. In any case, you are guaranteed to
have at least the amount of bandwidth specified by the CIR.
You should be familiar with the following concepts about how Frame Relay networks send data.
Routers connect to a Frame Relay switch either directly or through a CSU/DSU.

Frame relay networks simulate an "always on" connection with PVCs.
Sending routers send data immediately without establishing a session.
Frame Relay switches perform error checking but not correction.
Corrupted packets are simply dropped without notification.
Packets travel through the Frame Relay cloud without acknowledgments.
Error correction is performed by sending and receiving devices.
Frame Relay switches begin dropping packets when congestion occurs.
Congestion is the most common cause of packet loss on a Frame Relay network.
Packets are discarded based on information in the Discard Eligibility (DE) bit.
Frame Relay switches set a bit in each packet to indicate that the path is experiencing
congestion:
o The Backward Explicit Congestion Notification (BECN) bit is set in packets sent
back to the sending device. This lets the sending device know that the path it is
using to send on has experienced congestion.
The Forward Explicit Congestion Notification (FECN) bit is set as packets are
forwarded to the destination. This lets the receiving device know that the packet has
experienced congestion along the path.
The action devices take in response to these messages depends on the upper-layer protocol
configuration. However, a common response to a BECN message is to slow the rate of data
transmissions. A common response to a FECN message might be to slow the rate of data
requests.
Frame Relay Addressing Facts
Most Frame Relay installations involve connecting to a Frame Relay network through a T-1 line.
The router connects to a CSU/DSU, which is connected to the Frame Relay network. The Frame
Relay network is made up of multiple switches for moving packets. You should be aware of the
following Frame Relay concepts:
Concept
Description
Like an Ethernet MAC address, a DLCI identifies each virtual circuit.
Data-Link
Connection
Identifier (DLCI)
The DLCI ranges between 16 and 1007.

The DLCI represents the connection between two frame relay devices.
The Frame Relay service provider assigns the DLCI when the virtual
circuit is set up.
Each DLCI is unique for the local network, but not for the entire WAN.
In other words, the same DLCI number can be used multiple times in
the entire network to identify different devices.
Local Management Interface (LMI) is a set of management protocol

extensions that automates many Frame Relay management tasks. LMI is
responsible for managing the connection and reporting connection status. LMI
can:
Local Management
Interface (LMI)
Maintain the link between the router and the switch.

Gather status information about other routers and connections on the
network.
Enable dynamic DLCI assignment through multicasting support.
Make DLCIs globally significant for the entire network. Although
DLCI numbers are only locally significant, through LMI these numbers
can be globally significant (i.e. the same number is used throughout the
entire network to identify a specific link).
Cisco routers support three LMI types: Cisco, ANSI, and Q933a.
Frame Relay Configuration Facts
When configuring a router for Frame Relay, the DLCI number acts like a Data Link or physical
device address. Because Frame Relay supports multiple upper-layer protocols (such as IP, IPX, and
DECnet), you will need to associate logical, Network layer destination addresses with the DLCI
number used to reach that address. For multipoint connections, you have the following
configuration options.
Configuration
Method
Description
Inverse ARP
The router uses the inverse ARP protocol to dynamically discover destination
addresses associated with a specific DLCI. To use inverse ARP, simply enable
Frame Relay encapsulation on the interface. Using inverse ARP is the default.
Manual
mappings
The administrator identifies the address of each destination device, and associates
each address with a DLCI. Although more work, results are less prone to errors
than when using inverse ARP.
A subinterface is a virtual interface that you configure on a Cisco router's physical
interface. Instead of adding physical interfaces, using subinterfaces lets you
subdivide a single physical interface into several separate virtual channels.
Subinterfaces make it possible to support multiple connections and/or networks
through a single physical port.
Subinterfaces
When you connect a router to the Frame Relay network, the router interface has a
direct line to the Frame Relay switch at the service provider. Although there is
only one physical path between the router and the switch, Frame Relay supports
multiple virtual circuits. When configuring a Frame Relay connection or circuit,
you have the following options:
Point-to-Point. A point-to-point link simulates a direct connection with a

destination device. With a point-to-point connection, the circuit is
configured to talk to only one other device.
Multipoint. A multipoint link configures each circuit to communicate with
more than one destination device. The same circuit is used for multiple
conversations.
To configure a subinterface for Frame Relay, you set the encapsulation type, then
assign a DLCI number to the subinterface or use manual mappings to identify IP
address and DCLI pairs.
To configure Frame Relay on an interface, complete the following tasks:
Enable Frame Relay on the interface by setting the encapsulation type.

Assign a Network layer address to the interface (such as an IP address).
Configure dynamic (inverse ARP) or static (mapped) addresses.
For a point-to-point subinterface, or a multipoint subinterface with dynamic addressing,
assign a DLCI to the subinterface.
Configure the LMI settings (optional). By default, Cisco routers autosense the LMI type and
configure themselves accordingly. You only need to set the LMI type if autosensing does
not work or if you want to manually assign it.
Note: You must set the encapsulation method on the interface before you can issue any other
Frame Relay commands.
Enabling Frame Relay

Set frame relay encapsulation on a serial interface.

Configure frame relay to use inverse arp for address discovery.
Frame Relay Command List

The simplest method of configuring Frame Relay is to set the encapsulation type and let the router
discover the LMI type and the DLCI values automatically. The following table lists various
commands you can use for a simple Frame Relay configuration.
Use . . .
Router(configif)#encapsulation
frame-relay
To . . .
Set the encapsulation method
Continue this command by adding various keywords to set a
specific frame relay encapsulation protocol.
Router(configif)#frame-relay
inverse-arp
Use the cisco encapsulation type to use the proprietary

encapsulation method. Setting encapsulation without an
encapsulation keyword uses this method.
Use the ietf type when connecting to a Frame Relay
network. This is the industry-standard encapsulation
method.
Turn on inverse ARP (it is on by default).

Configure the LMI type used. By default, the LMI type is
automatically detected.
Router(configif)#frame lmi-type
<LMI type>
Note: When you manually set the LMI type, you disable
automatic LMI discovery. You might also need to manually
configure the keepalive parameter for the interface so the router
uses a keepalive value equal to or less than what is used by the
Frame Relay provider's equipment.
Router#show frame map
Display the contents of the frame-relay map cache (showing IP

address to DLCI number mappings).
Router#clear framerelay-inarp
Clear the dynamic entries from the frame-relay map cache.
Router#show frame pvc Show DLCI statistics and information.

Note: The show commands listed here are not enabled in the labs.
Example
The following commands enable Frame Relay on serial interface 1 using IETF as the encapsulation
method and dynamic addressing.
Router(config-if)#encap frame-relay ietf
Address Mapping
Disable inverse arp.

Configure static Frame Relay mappings.
Frame Relay Map Command List

Use the frame-relay map command to create the static mapping, associating IP addresses with
DLCI numbers.
Add the broadcast parameter to the command to configure the router to forward broadcast
traffic over the link.
You can also specify the Frame Relay encapsulation to use for the virtual circuit by adding
the cisco or the ietf keywords. If not used, the circuit uses the encapsulation method
specified for the interface. If used, you can use one type of encapsulation for one DLCI, and
another type for another DLCI.
The following commands enable Frame Relay on serial interface 0 using Cisco as the encapsulation
method, disable inverse ARP, and map IP address 10.1.1.55 to DLCI 25.
Router(config-if)#encap frame-relay
Router(config-if)#no frame inverse
Router(config-if)#frame-relay map ip 10.1.1.55 25
Subinterfaces
Configure a multipoint subinterface.

Configure a point-to-point subinterface.
Frame Relay Subinterface Command List

Using subinterfaces also lets you send routing updates out the same physical interface on which
they were received. Using subinterfaces in this manner overcomes the split horizon problem that
can occur when sending updates out the same interface. To configure Frame Relay on a
subinterface, complete the following tasks:
Enable Frame Relay on the interface and set the encapsulation method.
Create the subinterface, specifying either point-to-point or multipoint.
For a point-to-point connection or a multipoint connection using inverse ARP, assign the
DLCI number to the subinterface.
For a multipoint connection using static assignments, map DLCIs to protocol addresses.
In addition, you will need to assign a Network layer address to the subinterface. Do not assign an IP
address to the main interface.
Use . . .
Router(config-if)#int sX.X <type>
To . . .
Create the subinterface
Router(config-subif)#frame-relay interfacedlci
Assign the DLCI to the

interface
Router(config-subif)#frame-relay map
Map protocol addresses to

DLCIs
Examples
The following commands create a point-to-point subinterface on the first serial interface and assign
it to DLCI 44. The subinterface is configured to use inverse ARP.
Router(config-if)#encap frame
Router(config-if)#int s0.55 point
Router(config-subif)#frame interface-dlci 44
The following commands create a multipoint subinterface on the second serial interface, and
configure it with a static IP mapping of device 199.12.16.155 to DLCI 111.
Router(config-if)#encap frame
Router(config-if)#int s1.103 mult
Router(config-subif)#frame map ip 199.12.16.155 111
Troubleshooting Frame Relay

Which command would you use to view the DLCI numbers for each interface?
Why wouldn't you use the DLCI number included in the show interfaces command to
identify assigned DLCIs?
Which commands can you use to view the LMI type used on your router?
Which Frame Relay encapsulation type should you use when connecting to routers from
different vendors?
Use show commands to monitor Frame Relay on a router.

Troubleshoot a Frame Relay configuration.
Frame Relay Monitoring and Troubleshooting

The following list summarizes the commands to use for viewing specific Frame Relay information
on the router.
If you want to view . . .
DLCI numbers
Use . . .
show run
show frame pvc
Frame Relay encapsulation method
show int
show run
LMI information and traffic statistics
show frame lmi

show int
Interface configuration (DCE or DTE)
show frame pvc

show int
Global traffic statistics
show frame traffic
Addresses and associated DLCIs
show frame map
Note: Output for the show interfaces command shows an entry for DLCI followed by a number.
This information is not the DLCI number associated with the interface.
As you troubleshoot Frame Relay, keep in mind the following tips:
All routers at all locations must be configured to use the same frame relay encapsulation
method.
When using all Cisco routers, you can use the default Frame Relay encapsulation type
(cisco). When using routers of multiple vendors, use the ietf encapsulation type.
Frame Relay routers must know the DLCI number that is used to reach remote routers.
o Use inverse arp to dynamically discover DLCI numbers.
o Use static mappings to associate DLCI numbers with IP addresses manually.
When configuring subinterfaces, do not set an IP address on the main interface. Instead, set
IP addresses on each subinterface.
For a point-to-point subinterface, or a multipoint subinterface with dynamic addressing, you
must manually assign a DLCI to the subinterface.
By default, Cisco routers autosense the LMI type and configure themselves accordingly.
You only need to set the LMI type if autosensing does not work or if you want to manually
assign it.
Shown here is sample output from the show frame-relay pvc command.
PVC Statistics for interface Serial5/1 (Frame Relay DTE)
DLCI = 55, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE = Serial5/1.1
input pkts 64589
output pkts 3865
in bytes 15400
out bytes 33896
dropped pkts 66
in FECN pkts 12
in BECN pkts 15
out FECN pkts 0
out BECN pkts 0
in DE pkts 5
out DE pkts 1
out bcast pkts 15 out bcast bytes 128
pvc create time 00:35:11, last time pvc status changed 00:00:22
The following table describes major components of the output.

Entry
Description
DLCI = 55
Lists the DLCI number assigned to the PVC.
DLCI
USAGE
Identifies the role of the router on the virtual circuit. For DTE frame relay devices,
the usage will be LOCAL. For DCE devices, the usage will be SWITCHED.
Reports the PVC status as reported from the DCE through the LMI protocol. When
you connect the DTE to the circuit, the LMI protocol communicates the PVC status
as sent from the DCE device. The status will be one of the following:
PVC
STATUS
ACTIVE indicates the PVC is configured, is operational, and can transmit

packets. LMI is active.
INACTIVE indicates that the PVC has been configured, but has not
received an active state from the DCE. This status identifies the PVC as
down. The interface line status is also down.
STATIC indicates that LMI has been disabled. A configuration exists, but
status information cannot be received from the DCE because LMI has been
disabled.
DELETED indicates that the PVC has been configured, but that the LMI
protocol has not reported status information.
Identifies the number of packets received (in) or sent (out) that had the FECN or
BECN bit set. Both flags identify that network congestion exists. Receiving devices
use these flags to decide what to do about the congestion, such as slowing down or
implementing a flow control mechanism. On a DTE device:
FECN/BECN
pkts
DE pkts
in FECN pkts are packets sent from the DCE to the destination DTE device
to indicate that congestion has occurred. A DTE that receives a FECN
packet might slow its rate of data request, or it might implement flow
control to detect and recover from lost packets.
in BECN pkts are packets sent from the DCE to the sending DTE device to
indicate that congestion has occurred. A DTE that receives a BECN packet
might slow down its transmission rate.
out FECN pkts and out BECN pkts are packets sent from the DTE. On a
DTE device, these values have little meaning as the DTE is typically the
terminating point in the circuit.
Identifies the number of packets sent or received that had the Discard Eligibility
(DE) bit set. The DE bit is used to identify packets with a lower priority that could
be dropped if necessary.
IPv6 Concepts
How does IPv6 help route summarization on the Internet?

How many hexadecimal numbers are in an IPv6 address?
Which of the following can be left out of an IPv6 address: leading zeros or trailing zeros?
How many bits do most organizations have for creating subnets with IPv6 addresses?
How do you transform a MAC address into an IPv6 interface ID?
What does IPv6 use instead of a broadcast address?
How can you easily identify IPv6 multicast addresses?
What does the special address FF02::2 mean? When is address ::1 used?
308. Describe IPv6 addresses
IPv6 Feature Facts

The current IP addressing standard, version 4, will eventually run out of unique addresses, so a new
system is being developed. It is named IP version 6 or IPv6. You should know about the following
IPv6 features:
Feature
Description
The Internet Corporation for Assigned Names and Numbers
(ICANN) assigns IPv6 addresses based on the following strategy:
Geographic assignment of
addresses
Efficient route
summarization
Public IPv6 addresses are grouped by major geographic

region, such as a continent.
Inside each region, the address is further subdivided by each
ISP.
Inside each ISP, the address is further subdivided for each
customer or other smaller Internet registries.
Route summarization combines blocks of addresses in a routing table

as a single route. As IPv6 addresses are assigned by geographic
region, then ISP, and then the customer, the route summarization of
IPv6 addresses is efficient when compared to IPv4 route
summarization.
No need for Network

From the large amount of IP addresses afforded by IPv6, each device
Address Translation (NAT)
has a publicly registered address. Having a unique address for each
or Port Address Translation
device removes the need for NAT and PAT.
(PAT)
Native Internet Protocol

Security (IPSec)
IPSec can be used to encrypt any traffic supported by the IP protocol.

This includes Web, e-mail, Telnet, file transfer, and SNMP traffic as
well as countless others.
IPv6 has built-in support for the IPSec security protocol. Within an
IPv4 environment, IPSec security features are available as add-ons
but are required in IPv6.
Header improvements
IPv6 packet headers do not need to have their logical link address
changed as the packet hops from router to router. This leads to a
reduction in per-packet overhead.
Built-in Quality of Service
Built-in support for bandwidth reservations make guaranteed data
(QoS)
transfer rates possible. Within an IPv4 environment, Quality of

Service features are available as add-ons but are not part of the native
protocol.
Flow label
The flow label is a field in the IPv6 packet header. Packets belonging
to the same stream, session, or flow share a common flow label
value, making the session easily recognizable without having to open
the inner packet to identify the flow.
IPv6 Address Facts

The IPv6 address is a 128-bit binary number. A sample IPv6 IP address looks like:
35BC:FA77:4898:DAFC:200C:FBBC:A007:8973. The following list describes the features of an
IPv6 address:
The address is made up of 32 hexadecimal numbers, organized into 8 quartets.

The quartets are separated by colons.
Each quartet is represented as a hexadecimal number between 0 and FFFF. Each quartet
represents 16-bits of data (FFFF = 1111 1111 1111 1111).
Leading zeros can be omitted in each section. For example, the quartet 0284 could also be
represented by 284.
Addresses with consecutive zeros can be expressed more concisely by substituting a doublecolon for the group of zeros. For example:
o FEC0:0:0:0:78CD:1283:F398:23AB
o FEC0::78CD:1283:F398:23AB (concise form)
If an address has more than one consecutive location where one or more quartets are all
zeros, only one location can be abbreviated. For example, FEC2:0:0:0:78CA:0:0:23AB
could be abbreviated as:
o FEC2::78CA:0:0:23AB or
o FEC2:0:0:0:78CA::23AB
But not FEC2::78CA::23AB
The 128-bit address contains two parts:

o The first 64-bits is known as the prefix. The prefix includes the network and subnet
address. Because addresses are allocated based on physical location, the prefix also
includes global routing information. The 64-bit prefix is often referred to as the
global routing prefix.
o The last 64-bits is the interface ID. This is the unique address assigned to an
interface. Note: Addresses are assigned to interfaces (network connections), not to
the host. Technically, the interface ID is not a host address.
The 64-bit prefix can be divided into various parts, with each part having a specific meaning.
The prefix length identifies the number of bits in the relevant portion of the prefix. To
indicate the prefix length, add a slash (/) followed by the prefix length number.
Bits past the end of the prefix length are all binary 0s. For example, the full 64-bit prefix for
address 2001:0DB8:4898:DAFC:200C:FBBC:A007:8973 is
2001:0DB8:4898:DAFC:0000:0000:0000:0000/64.
Full quartets with trailing 0's in the prefix address can be omitted (for example
2001:0DB8:4898:DAFC::/64).
If the prefix is not on a quartet boundary (this applies to any prefix that is not a multiple of
16), any hex values listed after the boundary should written as 0's. For example, the prefix
2001:0DB8:4898:DAFC::/56 should be written as 35BC:FA77:4898:DA00::/56.
Remember, only leading 0's within a quartet can be omitted.
Be aware that the prefix length number is a binary value, while the prefix itself is a
hexadecimal value.
Global routing information is identified within the 64-bit prefix by subdividing the prefix using
varying prefix lengths. The following graphic is an example of how the IPv6 prefix could be
divided:
This sample assignment of IPv6 addresses is explained in the following table:

Prefix
Regional
Internet
Registry
(RIR)
Description
The Internet Corporation for Assigned Names and Numbers (ICANN) is responsible
for the assignment of IPv6 addresses. ICANN assigns a range of IP addresses to
Regional Internet Registry (RIR) organizations. Each current regional organization
corresponds roughly to a continent.
The exact size of the address range assigned to the RIR may vary, but current
guidelines assign a minimum prefix of 12-bits. In the above example, the RIR has
been assigned a 12-bit prefix, and is responsible for addresses in the following range:
2000::/12 to 200F:FFFF:FFFF:FFFF::/64
Internet
Service
Provider
(ISP)
A regional organization subdivides its block of IP addresses into smaller blocks and
assigns those blocks to National Internet Registries (NIR), Local Internet Registries
(LIR), or Internet Service Providers (ISP). Larger organizations can further subdivide
the address space to allocate to smaller ISPs.
The exact size of the address range assigned by the RIR may vary, but current
guidelines assign a minimum prefix of 32-bits. In the above example, the ISP has
been assigned a 32-bit prefix, and is therefore responsible for addresses in the
following range:
2001:0DB8::/32 to 2001:0DB8:FFFF:FFFF::/64
Site
Individual companies and other organizations request blocks of IP addresses from an

ISP for use in their private networks. Each network organized by a single entity is
often called a site, although the exact definition of the term is under debate.
Although the exact size of the address range assigned to a site may vary, by
convention, each site is assigned a 48-bit site ID. In the above example, the site is
responsible for managing the addresses in the following range:

2001:0DB8:4898::/48 to 2001:0DB8:4898:FFFF::/64
ISPs typically follow these guidelines for assigning address ranges to sites:
Subnet ID
By default, all sites that represent a network, including home networks, get an
address with a 48-bit prefix.
Sites that require an address space larger than this might be assigned two
consecutive blocks, or might be allocated an address with a 47-bit prefix.
If the network is known to have only a single subnet, the ISP might assign a
64-bit prefix. This is typically used for mobile devices.
If the network is known to have only a single device, such as a dialup
connection, the ISP might assign a 128-bit prefix.
Most networks receive an address range identified with a 48-bit prefix. The
remaining 16-bits in the global routing prefix are then used by the local network
administrator for creating subnets. In the example above, the site has received the
prefix of 2001:0DB8:4898::/48. The following list shows some of the subnets that
could be created by the administrator using a 64-bit prefix:
2001:0DB8:4898:0001::/64
2001:0DB8:4898:0002::/64
2001:0DB8:4898:0003::/64
...
2001:0DB8:4898:FFFD::/64
2001:0DB8:4898:FFFE::/64
2001:0DB8:4898:FFFF::/64
In most cases, individual interface IDs are not assigned by ISPs, but are rather generated
automatically or managed by site administrators. Interface IDs must be unique within a subnet, but
can be the same if the interface is on different subnets. All addresses that identify a single interface,
except those that start with 000 binary, but use a 64-bit interface ID that follows the modified EUI64 format. On Ethernet networks, the modified EUI-64 format interface ID can be automatically
derived from the MAC address using the following process:
1. The MAC address is split into 24-bit halves.
2. The hex constant FFFE is inserted between the two halves to complete the 64-bit address.
For example, 20-0C-FB-BC-A0-07 becomes:
200C:FBFF:FEBC:A007.
3. The seventh bit of the MAC address (reading from left to right) is set to binary 1. This bit is
called the universal/local (U/L) bit.
o Modifying the seventh binary bit modifies the second hex value in the address.
o For a MAC address of 20-0C-FB-BC-A0-07, the first two hex values translate to the
following binary number:
0010 0000
o Setting the seventh bit to 1 yields 0010 0010, which translates into 22 hex.
In this example, the MAC address of 20-0C-FB-BC-A0-07 in modified EUI-64 format
becomes: 220C:FBFF:FEBC:A007 (portions in red indicate modified values).
IPv6 Address Types
In IPv6, addresses are assigned to interfaces (network connections). All interfaces are required to
have some addresses, and interfaces can have more than one address. IPv6 identifies the following
types of addresses:
Address
Type
Description
Unicast addresses are assigned to a single interface for the purpose of allowing that
one host to send and receive data. Packets sent to a unicast address are delivered to the
interface identified by that address.
Described below are three types of unicast addresses.
Link-local addresses (also known as local link addresses) are addresses that
are valid on only the current subnet.
Linklocal
Link-local addresses have a FE80::/10 prefix. This includes any

address beginning with FE8, FE9, FEA, or FEB.
All nodes must have at least one link-local address, although each
interface can have multiple addresses.
Routers never forward packets destined for local link addresses to
other subnets.
Link-local addresses are used for automatic address configuration,
neighbor discovery, or for subnets that have no routers.
Unique local addresses are private addresses used for communication within
a site or between a limited number of sites.
Unicast
Unique
local
Unique local addresses have a FC00::/7 prefix. Currently, however,

the 8th bit is always set to 1 to indicate that the address is local (and
not global). Thus, addresses beginning with FC or FD are unique
local addresses.
Following the prefix, the next 50-bits are used for the Global ID. The
Global ID is generated randomly such that there is a high probability
of uniqueness on the entire Internet.
Following the Global ID, the remaining 16-bits in the prefix are used
for subnet information.
Unique local addresses are globally unique, but are not globally
routable. Unique local addresses might be routed between sites by a
local ISP.
Earlier IPv6 specifications defined a site-local address that was not
globally unique and had a FEC0::/10 prefix. The site-local address
has been replaced with the unique local address.
Global unicast addresses are addresses that are assigned to individual

interfaces that are globally unique (unique throughout the entire Internet).
Global
unicast
Multicast
Global unicast addresses are any addresses that are not link-local, unique
local, or multicast addresses. Currently, ISPs assign global unicast addresses
with a 2000::/3 prefix (this includes any address beginning with a 2 or a 3).
In the future, however, global unicast addresses might not have this
restriction.
Multicast addresses represent a dynamic group of hosts. Packets sent to a multicast

address are sent to all interfaces identified by that address. By using a different
multicast address for different functions, only the devices that need to participate in
the particular function will respond to the multicast; devices that have no need to
participate in the function will ignore the multicast.
All multicast addresses have a FF00::/8 prefix.

Multicast addresses that are restricted to the local link only have a FF02::/16
prefix. Packets starting with FF02 are not forwarded by routers.

Multicast addresses with a FF01::/16 prefix are restricted to a single node.
You should be familiar with the following well-known multicast addresses:
FF02::1 is for all nodes on the local link. This is the equivalent of the IPv4
subnet broadcast address. FF01::1 is for all interfaces on a node.
FF02::2 is for all routers on the local link. FF01::1 is for all routers on the
node.
FF02::1:2 is for all DHCP servers or DHCP relay agents on the local link.
DHCP relay agents forward these packets to other subnets.
The anycast address is a unicast address that is assigned to more than one interface,
typically belonging to different hosts. An anycast packet is routed to the nearest
interface having that address (based on routing protocol decisions).
Anycast
Loopback
An anycast address is the same as a unicast address. Assigning the same

unicast address to more than one interface makes it an anycast address.
You can have link-local, unique local, or global unicast anycast addresses.
When you assign an anycast address to an interface, you must explicitly
identify the address as an anycast address (to distinguish it from a unicast
address).
Anycast addresses can be used to locate the nearest server of a specific type,
for example the nearest DNS or network time server.
The local loopback address for the local host is 0:0:0:0:0:0:0:1 (also identified as ::1
or ::1/128). The local loopback address is not assigned to an interface. It can be used
to verify that the TCP/IP protocol stack has been properly installed on the host.
The unspecified address is 0:0:0:0:0:0:0:0 (also identifies as :: or ::/128). The

unspecified address is used when there is no IPv6 address. It is typically used during
Unspecified
system startup when the host has not yet configured its address. The unspecified
address should not be assigned to an interface.
Note: There are no broadcast addresses in IPv6. IPv6 multicast addresses are used instead of
broadcast addresses.
IPv6 Implementation
How does a host get its IPv6 address when using stateless autoconfiguration?
What information does the DHCP server provide when using stateless DHCPv6?
What address does a host use to request an address from a DHCP server?
What limitations does ISATAP have for IPv6 implementation?
Which IPv6 tunneling methods work through NAT?
What is the only method possible to enable an IPv6-only host to communicate with an IPv4only host?
Configure IPv6 host addresses.

Enable IPv6 support on a Cisco router.
307. Describe the technological requirements for running IPv6 in conjunction with IPv4
IPv6 Configuration Facts

An IPv6 address is configured by any one of the following methods:
Method
Description
Static full
assignment
Static full assignment is where the entire 128-bit IPv6 address and all other
configuration information is statically assigned to the host.
Static partial
assignment
Static partial assignment is where the prefix is statically assigned and the
interface ID uses the modified EUI-64 format derived from the MAC address.
Stateless autoconfiguration is where clients automatically generate the
interface ID, and learn the subnet prefix and default gateway through the
Neighbor Discovery Protocol (NDP). NDP uses the following messages for
autoconfiguration:
Stateless
autoconfiguration
Router solicitation (RS) is a message sent by the client to request that

routers respond.
Router advertisement (RA) is a message sent by the router periodically
and in response to RS messages to inform clients of the IPv6 subnet
prefix and the default gateway address.
NDP is also used by hosts to discover the address of other interfaces on the
network, replacing the need for Address Resolution Protocol (ARP).
Note: Even though NDP provides enough information for the addressing of the
client and for clients to learn the addresses of other clients on the network, it
does not provide the client with DNS server information or other IP
configuration information besides the IP address and the default gateway.
IPv6 uses an updated version of DHCP (called DHCPv6) that operates in one
of two different modes:
DHCPv6
Stateful DHCPv6 is when the DHCP server provides each client with
the IP address, default gateway, and other IP configuration information
(such as the DNS server IP address). The DHCP server tracks the status
(or state) of the client.

Stateless DHCPv6 does not provide the client an IP address and does
not track the status of each client, but rather is used to supply the client
with the DNS server IP address. Stateless DHCPv6 is most useful when
used in conjunction with stateless autoconfiguration.
When a host starts up, it uses the following process to configure the IPv6 address for each interface:
1. The host generates an IPv6 address using the link-local prefix (FE80::/10) and modifying
the MAC address to get the interface ID. For example, if the MAC address is 20-0C-FBBC-A0-07, the link-local address for the interface would be:
FE80::220C:FBFF:FEBC:A007.
2. The host then sends a neighbor solicitation (NS) message addressed to its own link-local
address to see if the address it has chosen is already in use.
o If the address is in use, the other network host responds with a neighbor
advertisement (NA) message. The process stops and manual configuration of the
host is required.
o If the address is not in use (no NA message), the process continues.
3. The host waits for a router advertisement (RA) message from a router to learn the prefix.
o If an RA message is not received, the host sends out a router solicitation (RS)
message addressed to all routers on the subnet using the multicast address FF02::2.
o The router sends out an RA message addressed to all interfaces on the subnet using
the multicast address FF02::1.
o If no routers respond, the host attempts to use stateful DHCPv6 to receive
configuration information.
4. The RA message contains information that identifies how the IPv6 address and other
information is to be configured. Possible combinations are:
Configuration Method Description
Use stateful
autoconfiguration
Obtain the interface ID, subnet prefix, default gateway, and other
configuration information from a DHCPv6 server.
The host sends out a REQUEST message addressed to the multicast
address FF02::1:2 to request this information from the DHCPv6
server.
Use stateless
autoconfiguration
Set the interface ID automatically.

Get the subnet prefix and default gateway from the RA message.
Get DNS and other configuration information from a DHCPv6
server.
The host sends out an INFORMATION-REQUEST message
addressed to the multicast address FF02::1:2 to request this
information from the DHCPv6 server.
5. If a manual address or stateful autoconfiguration is used, the host sends an NS message to

make sure the address is not already in use. If stateless autoconfiguration is used, the NS
message at this step is unnecessary because the interface ID has already been verified in
step 2.
IPv6 Implementation Facts
The worldwide implementation from IPv4 to IPv6 will be a long process. Although not yet widely
adopted, you can implement IPv6 if your systems support it. As the implementation of IPv6
proceeds, there will be cases when compatibility with IPv4 is required. The following table lists
various strategies for deploying IPv6:
Method
Description
Dual stack
With a dual stack configuration, both the IPv4 and IPv6 protocol stacks run
concurrently on a host. IPv4 is used to communicate with IPv4 hosts, and
IPv6 is used to communicate with IPv6 hosts. When implemented on hosts,
intermediate routers and switches must also run both protocol stacks.
Use a dual stack configuration to enable a host to communicate with both
IPv4 and IPv6 hosts.
Tunneling wraps an IPv6 packet within an IPv4 packet, allowing IPv6 hosts or
sites to communicate over the existing IPv4 infrastructure. With tunneling, a
device encapsulates IPv6 packets in IPv4 packets for transmission across an
IPv4 network, and then the packets are de-encapsulated to their original IPv6
packets by another device at the other end.
Several tunneling solutions are listed below.
With a manually configured tunnel, tunnel endpoints are
configured as point-to-point connections between devices.
Manual tunneling:
Manually
configured
tunnel
Is configured between routers at different sites.

Requires dual-stack routers as the tunnel endpoints.
Hosts can be IPv6-only hosts.
Works through NAT.
Uses a static (manual) association of an IPv6
address with the IPv4 address of the destination
tunnel endpoint.
Because of the time and effort required for configuration,

use manually configured tunnels only when you have a few
sites that need to connect through the IPv4 Internet, or when
you want to configure secure site-to-site associations.
Tunneling
With 6-to-4 tunneling, tunneling endpoints are configured

automatically between devices. 6-to-4 tunneling:
6-to-4 tunneling
Is configured between routers at different sites.

Requires dual-stack routers as the tunnel endpoints.
Hosts can be IPv6-only hosts.
Works through NAT.
Uses a dynamic association of an IPv6 site prefix to
the IPv4 address of the destination tunnel endpoint.
Automatically generates an IPv6 address for the site
using the 2002::/16 prefix followed by the public
IPv4 address of the tunnel endpoint router. For
example, a router with the IPv4 address of
207.142.131.202 would serve the site with the
following prefix: 2002:CF8E:83CA::/48
(CF8E:83CA is the hexadecimal equivalent of
207.142.131.202).
Use 6-to-4 tunneling to dynamically connect multiple sites

through the IPv4 Internet. Because of its dynamic
configuration, 6-to-4 tunneling is easier to administer than
manual tunneling.
Intra-site
The Intra-site Automatic Tunnel Addressing Protocol
Automatic
Tunnel
Addressing
Protocol
(ISATAP)
(ISATAP) is a tunneling method for use within a site to

provide IPv6 communication over a private IPv4 network.
ISATAP tunneling:
Is configured between individual hosts and an

ISATAP router.
Requires a special dual-stack ISATAP router to
perform tunneling, and dual-stack or IPv6-only
clients. Dual stack routers and hosts perform
tunneling when communicating on the IPv4
network.
Does not work through NAT.
Automatically generates link-local addresses that
includes the IPv4 address of each host:
o The prefix is the well-known link-local
prefix: FE80::/16.
o The remaining prefix values are set to 0.
o The first two quartets of the interface ID are
set to 0000:5EFE.
o The remaining two quartets use the IPv4
address, written in either dotted-decimal or
hexadecimal notation.
A host with an IPv4 address of 192.168.12.155
would have the following IPv6 address when using
ISATAP: FE80::5EFE:C0A8:0C9B (also designated
as FE80::5EFE:192.168.12.155).
Use ISATAP to begin a transition to IPv6 within a site. You

can start by adding a single ISATAP router and configuring
each host as an ISATAP client.
Teredo tunneling establishes the tunnel between individual
hosts so they can communicate through a private or public
IPv4 network. Teredo tunneling:
Teredo tunneling
Is configured between individual hosts.

Hosts are dual-stack hosts and perform tunneling of
IPv6 to send on the IPv4 network.
Works through NAT.
Use Teredo tunneling to enable host-to-host

communications between IPv6 devices through a public or
private IPv4 network.
Network Address
TranslationProtocol
Translation (NATPT)
NAT-PT is a protocol that converts the IPv6 packet header into an IPv4
packet header, and vice versa. With NAT-PT, a translation table is referenced
by the device, such as a Cisco router, as it converts the headers to ensure that
the packet is sent to the correct host. This method is different than tunneling
because the packet headers are converted between the IPv4 and IPv6, whereas
tunneling wraps the IPv6 packet into an IPv4 packet. NAT-PT:
Is configured on a single router running NAT-PT.

The router is a dual-stack router. Hosts run either IPv4 or IPv6.
Use NAT-PT to allow IPv4 hosts to communicate with IPv6 hosts.
DHCP and NAT

How does the DHCP service determine on which interfaces to listen for DHCP requests?
How is an access list used in NAT configuration?
How do you link a NAT address pool to an access list and an interface?
What parameter must you use in your NAT configuration if you have more private hosts
than public IP addresses?
Which NAT configuration method do you use to associate a specific outside IP address with
an inside host?
Create DHCP address pools.

Configure NAT inside and outside interfaces.
Configure static NAT and NAT pools.
707. Configure NAT for given network requirements
708. Troubleshoot NAT issues
Advanced DHCP Configuration

In addition to configuring DHCP using the SDM interface, you can configure DHCP using the
command line. Before discussing the configuration steps, be sure you understand the following
terms:
A pool is a range of IP addresses that the DHCP server can assign.

DHCP options are the configuration parameters in addition to the IP address and mask that
the DHCP server will deliver to hosts. Options include DNS server addresses and the
default gateway address.
An exclusion is a single address or a range of addresses in the pool that will not be assigned
by the DHCP server.
A binding is an IP address that is associated with a MAC address. Each time the specified
host requests an IP address, the DHCP server will assign it the address specified in the
binding.
Configuring DHCP through the command line involves the following steps:
1. Create a pool for the subnet. After creating the pool, define the following parameters for the
pool:
o The subnet address and mask.
o DHCP options to assign (such as the default gateway, DNS server addresses, or
domain name).
o Configure the lease time.
2. Create a pool for each binding. Within the pool, configure:
o The IP address and mask
o The MAC address of the host
3. Configure any exclusions (addresses you don't want assigned).
Note: When you define the pool for the subnet, the router automatically responds to DHCP requests
that come in on the interface whose IP address matches the pool you defined.
The following table lists various commands for completing the DHCP configuration:
Use . . .
To . . .
Router(config)#ip dhcp pool

WORD
Create a DHCP pool

Pools are used to define a range of addresses to assign, as
well as create bindings.
Router(dhcp-config)#network
A.B.C.D m.m.m.m
Identify the subnet address and mask for the address pool.
Router(dhcp-config)#defaultrouter A.B.C.D
Identify the default gateway address that will be assigned to

hosts.
This address should be inside the address pool.
You can identify up to 8 addresses. However, most hosts can
accept only a single default gateway address.
Router(dhcp-config)#dns-server
A.B.C.D <A.B.C.D>
Identify DNS server addresses delivered to hosts.

You can configure multiple DNS server addresses. Simply
include multiple addresses separated by a space. You can
specify up to 8 server addresses.
Router(dhcp-config)#domainname WORD
Sets the domain name to be delivered to hosts.
Router(dhcp-config)#lease 0365
Configures the IP address lease time (in days).

Use the infinite keyword for a lease that does not expire.
Router(config)#ip dhcp
excluded-address A.B.C.D
<A.B.C.D>
Exclude addresses from being assigned.

Identify start and ending addresses in the range, or a single
address. Typically, you will exclude the DHCP server's own
IP address from the range.
Note: This command is a global configuration command; it
is not issued as part of the pool.
Router(config)#ip dhcp pool

WORD
Router(dhcp-config)#host
A.B.C.D m.m.m.m
Router(dhcp-config)#hardwareaddress aabb.ccdd.eeff
Create a binding.
When you create a binding, you create a separate pool that is
different than the pool that identifies the subnet. This pool
must have a unique name.
As part of the pool, you configure the IP address and mask
that will be assigned to the host, as well as the MAC address
of the host.
Switch(config)#interface vlan
1
Switch(config-if)#ip address
dhcp
Configure a Cisco device to get its IP address from the

DHCP server.
Most routers and servers have static IP addresses and do not
use DHCP for obtaining an IP address. However, you could
create a binding to make sure the same address is always
assigned to network infrastructure devices such as servers,
switches, and routers.
Example
In the following example, the router has an IP address of 172.19.1.129/25 assigned to its Fa0/1
interface. The following commands create a pool for the subnet, configures DNS and default
gateway addresses to assign to hosts, sets the lease time to 10 days, excludes the router's IP address
from the pool, and creates a binding for a host named Dns-Srv1 that assigns that host an address of
172.19.1.132 each time it requests an address.
Router#ip dhcp pool SubnetA
Router(dhcp-config)#network 172.19.1.128 255.255.255.128
Router(dhcp-config)#default-router 172.19.1.129
Router(dhcp-config)#dns-server 172.19.1.132
Router(dhcp-config)#lease 10
Router(dhcp-config)#exit
Router(config)#ip dhcp excluded-address 172.19.1.129

Router(config)#ip dhcp pool Dns-Srv1
Router(dhcp-config)#host 172.19.1.132 255.255.255.128
Router(dhcp-config)#hardware-address 0fe8.11a7.ab89
Advanced NAT Configuration

Network Address Translation (NAT) allows you to connect a private network to the Internet
without obtaining registered addresses for every host. Private addresses are translated to the public
address of the NAT router. When configuring NAT, you have the following options:
Method
Description
Use static translation to translate a single outside address to a single inside address.
To configure static NAT, use the following general process:
Static
1. Define a static map that associates the inside address with the outside
address.
2. Identify which router interface is the inside interface, and which interface is
the outside interface.
Use overloaded NAT with Port Address Translation (PAT) to translate multiple
inside addresses to a single public address. To configure overloaded NAT, use the
following general process:
Overloaded
with PAT
1. Create an access list that allows the specified inside addresses to be

translated.
2. Link the access list to the internal interface using the overloaded option. The
IP address assigned to the outside interface will automatically be used as the
outside address for all inside hosts.
Use dynamic translation to translate a range of outside addresses to a range of inside
addresses. To configure dynamic NAT, use the following general process:
Dynamic
1. Define the pool of outside addresses that can be used for translation.
2. Create an access list that allows the specified inside addresses to be
translated.
3. Link the pool with the access list.
Note: If the number of outside addresses defined in the pool is less than the number
of inside addresses allowed by the access list, the number of inside hosts that can
gain outside access will be limited to the number of outside addresses in the pool. To
allow a greater number of inside hosts to use a smaller number of outside addresses,
add the overloaded parameter to step 3. This uses dynamic NAT with PAT.
The following table lists the configuration steps and commands for each method.
Method
Static NAT
Configuration Task
Configure static mappings
(mapping inside local
addresses to outside local
addresses)
Command Examples
Router(config)#ip nat inside source
static 192.168.1.1 203.44.55.1
Overloaded
with PAT
Dynamic
NAT
Identify inside and outside

interfaces
Router(config)#interface ethernet0
Router(config-if)#ip nat inside
Router(config-if)#interface serial0
Router(config-if)#ip nat outside
Identify allowed translated

inside local addresses
Router(config)#access-list 1 permit
192.168.1.0 0.0.0.255
Associate the allowed list with

Router(config)#ip nat inside source
the outside interface and
identify the translation type as list 1 interface serial0 overload
overloaded
interfaces
Define an inside global
address pool
Router(config)#ip nat pool

pooled_addr 203.44.55.1
203.44.55.254 netmask 255.255.255.0
Identify allowed translated

inside local addresses
Router(config)#access-list 1 permit
192.168.1.0 0.0.0.255
Associate the allowed list with Router(config)#ip nat inside source

list 1 pool pooled_addr
the pool
interfaces
Example
In this example, you have been given six public addresses from your ISP (177.211.5.89 to
177.211.5.94) using a 29-bit mask. You will use one of those addresses for the router interface, and
want to use the remaining 5 addresses for dynamic NAT with PAT for inside hosts. You want to
configure Internet access for all inside hosts on the 10.0.1.0/24 network. The following commands
create the pool, define the allowed inside addresses, link the access list to the pool, and configure
the inside and outside interfaces.
Router(config)#ip nat pool public_addr 177.211.5.90 177.211.5.94 netmask
255.255.255.248
Router(config)#access-list 1 permit 10.0.1.0 0.0.0.255
Router(config)#ip nat inside source list 1 pool public_addr overloaded
Router(config)#int eth0/1
Router(config)#ip addr 10.0.1.1 255.255.255.0
Router(config-if)#int ser0/1/0
Router(config-if)#ip addr 177.211.5.89 255.255.255.248
Note: The ip nat pool command can use the prefix-length keyword instead of the netmask
keyword as in the following example:
ip nat pool public_addr 177.211.5.89 177.211.5.94 netmask 29
Use the following commands to monitor NAT:

Use . . .
To . . .
Router#clear ip nat
translation
Clear (delete) the dynamic entries in the NAT table.
Router#show ip nat
statistics
View counters for packets and NAT table entries, as well as basic
configuration information.
Router#show ip nat
translations
View the NAT/PAT translation table entries.
Network Security
What is social engineering? What is the best defense against social engineering?
How does a worm differ from a boot sector virus? A Trojan horse?
How are Denial of Service (DoS) attacks a security threat?
In addition to implementing virus scanning software, what must you do to ensure that you
are protected from the latest virus variations?
Which types of attacks are directed against passwords?
How does a firewall protect a network?
What is an IPS and how does it differ from an IDS?
What are the benefits of using centralized authentication?
601. Describe today's increasing network security threats and explain the need to implement
a comprehensive security policy to mitigate the threats
602. Explain general methods to mitigate common security threats to network devices,
hosts, and applications
603. Describe the functions of common security appliances and applications
Security Threat Facts

Consider the following security threats:
Internal threats are intentional or accidental acts by employees including:

o Accidental exposure to information or assets that happens when employees explore
or experiment.
o Errors and omissions that negatively impact company assets.
o Malicious acts such as theft or fraud.
External threats are those events originating outside of the organization that typically focus
on compromising the organization's information assets. Examples include hackers, fraud
perpetrators, and viruses.
Structured threats include attacks where the attacker is knowledgeable of network
vulnerabilities and systematically attempts to exploit the vulnerabilities.
Unstructured threats are where an unknowledgeable attacker may download a tool or
program from the Internet and attempt to use it.
Be aware of the following types of security threats:

Threat
Description
A reconnaissance attack is exploring or probing a system to discover information
about the system. Most malicious attacks are preceded by a reconnaissance attack.
There are two types of reconnaissance attacks:
Reconnaissance
Passive reconnaissance is characterized by gathering data. Passive

reconnaissance does not directly affect the target. Examples of this stage
include:
o Eavesdropping on employee conversations.
o Looking over the shoulder of an employee.
o Going through the trash looking for information (dumpster diving).
o Browsing the organization's website.
Active scanning is coming into contact with the system. Active scanning
can include:
o
o
o
Scanning for wireless access points within the organization (war

driving).
Trying to access phone lines that will answer a calling modem (war
dialing).
Capturing information transmitted by the remote host including the
application type, application version and even operating system
type and version (banner grabbing).
Probing the corporate network with scanning tools.
Social engineering is a form of reconnaissance attack that exploits human nature

by convincing someone to reveal information or perform an activity. Examples of
social engineering include:
Social
engineering
Impersonating support staff or management, either in person or over the

phone.
Asking for someone to hold open a door rather than using a key for
entrance.
Spoofed e-mails that ask for information or ask for tasks to be performed
(such as delete a file or go to a Web site and enter sensitive information).
This is also known as phishing.
Looking on desks for usernames and passwords.
Denial of Service (DoS) and Distributed Denial of Service (DDoS) attacks impact
system availability by flooding the target system with traffic or requests or by
exploiting a system or software flaw. The main purpose of a DoS attack is to
overwhelm the system to make it unavailable for legitimate use. Examples
include:
Denial of
service
A ping flood is a where the victim is overwhelmed with ICMP Echo

Request (ping) packets.
The SYN flood exploits the TCP three-way handshake.
Spam is sending unwanted e-mail messages.
A buffer overflow is when software code receives more input than it was
designed to handle and when the programmer of that code failed to include
input validation checks, thus allowing the attacker to perform any
operation on a system.
Malicious code (sometimes called malware) is a type of software designed to take

over or damage a computer user's operating system without the user's knowledge
or approval. Common malware examples are listed below:
Malware
Access attacks
A virus is a program that attempts to damage a computer system and

replicate itself to other computer systems.
A worm is a self-replicating program that can be designed to do any
number of things, such as delete files or send documents via e-mail.
A Trojan horse is a malicious program that is disguised as legitimate
software.
Spyware monitors the actions you take on your machine and sends the
information back to its originating source.
Adware is a software package which automatically plays, displays, or
downloads advertising material to a computer after the software is
installed on it or while the application is being used.
Access attacks refer to attackers trying to gain unauthorized access to networks or
computer systems. Common access attacks are listed below:
Spoofing is used to hide the true source of packets or redirect traffic to

another location. The most common form of spoofing on a typical IP
packet is modification of the source address.
Man-in-the-middle attacks are used to intercept information passing
between two communication partners.
Password cracking is the process of recovering secret passwords from data
that has been stored in or transmitted by a computer system. Examples
include the following:
o A brute force attack is a method of defeating a password by
exhaustively working through all possibilities in order to find the
password.
o A dictionary attack refers to the technique of trying to guess a
password by running through a list of words from a dictionary.
o A hybrid attack refers to the technique of adding appendages to
known dictionary words. For example, 1password, password07,
p@ssword1.
Security Solution Facts

Use the following general measures to improve security:
Use passwords to protect consoles and ports.

Restrict physical access to devices.
Update device firmware and BIOS.
Use ACLs on routers and firewalls to filter and control traffic.
Install antivirus software on the network.
Create a written security policy. The security policy outlines security measures to
implement to protect the network.
Implement training so that users are aware of security policies and understand the need to
follow established procedures. Training and education is often the most effective solution
for social engineering attacks.
Periodically review the security policy and security methods to ensure that they are
adequate.
Implement multiple security measures to protect the same asset. Defense in depth or
security in depth is the premise that no single layer is completely effective in securing the
organization.
Specific network security methods and devices include the following:

Implementation
Description
A firewall is a network device installed on the border of secured
networks to protect a private network from a public network or to
separate one private network from another.
Firewall
Most firewalls use an access list to control traffic entering and

leaving the trusted network environment.
Firewalls that use access lists filter traffic based on source or
destination IP address, port number, service protocol, or
application or service type.
Firewalls typically examine each packet separately, and make
decisions on a single packet.
Cisco implemented a brand of firewall products called PIX firewalls.

PIX firewalls are being replaced by Cisco's Adaptive Security Appliance
(ASA) line of devices.
Demilitarized zone
(DMZ)
A demilitarized zone (DMZ), or screened subnet, is a subnet protected by

two firewalls: the outer firewall screens traffic coming from the Internet,
while the inner firewall controls the traffic that is allowed inside the
private network. If the firewall managing traffic into the DMZ fails, only
the servers in the DMZ are subject to compromise.
Cisco's Adaptive Security Appliance (ASA) is a security appliance that
provides a range of security features including:
Adaptive Security
Appliance (ASA)
Anti-virus tools prevent the transmission of known viruses (and

other types of malware) based on signatures.
Anti-spyware tools scan network traffic to prevent the
transmission of spyware programs.
Anti-spam tools examine and delete or segregate unwanted e-mail
before it reaches the user.
Anti-phishing tools monitor URLs sent in messages through the
network, looking for the fake URLs inherent in phishing attacks.
URL filtering prevents users from connecting to inappropriate
sites based on URLs.
E-mail filtering prevents e-mail containing offensive materials
from reaching the user, potentially protecting the enterprise from
lawsuits.
Because the names of several of the tools start with anti-, Cisco uses the
term anti-x to refer to the whole of the class of security tools.
Note: Cisco's ASA hardware can act as a firewall. So when speaking
about security, the term firewall still refers to the firewall functions, but
today the Cisco product may be an older, still-installed PIX firewall or a
new ASA.
Network Admission
Control (NAC)
Network Admission Control (NAC), Cisco's version of Network Access

Control, is an access control function that can restrict a device's access to
the network to ensure network security. When a network device (such as
a switch, router, access point, or DHCP server) is configured for NAC, it
can force user or machine authentication prior to granting access to the
network. It can also perform checks to ensure that the connecting device
meets minimum standards for security such as having an installed
antivirus software.
An Intrusion Detection System (IDS) is a hardware or software device
that examines the network to identify possible in-progress attacks.
Intrusion Detection
System (IDS) and
Intrusion Prevention
Systems (IPS)
A passive IDS looks for security breaches but effectively takes no

action. A passive IDS can log suspicious activity and generate
alerts if the attack is deemed to be severe. It is the network
administrator's job to interpret the degree of the threat and to
respond accordingly.
An active IDS (also called an Intrusion Prevention System or
IPS) can also be configured to take specific actions when security
breaches occur. If it detects a security breach or identifies
possible in-progress attacks (such as a Denial of Service attack),
the IPS will react to the attack and take measures to stop the
attack altogether or prevent further damage from happening.
Both an IDS or an IPS uses the following mechanisms for identifying

attacks:
The anomaly recognition engine monitors normal traffic to define

a standard activity pattern as normal.
The signature recognition engine looks for patterns in network
traffic and compares it to known attack patterns called signatures.
Network traffic is compared to the signature files for a match. If the

traffic does not match a known signature, it is allowed. If the traffic
matches a signature, the alert or action is triggered. One disadvantage to
a signature-based IDS is the potential for errors:
A false positive means that the legitimate traffic was identified as

malicious, and was not allowed. False positives result in lost data.
An e-mail from a business associate identified as spam is an
example of a false positive.
A false negative means that malicious traffic was not properly
identified as malicious was allowed. Spam that is not caught but
is delivered to your inbox is an example of a false negative.
Antivirus software is the most common form of a host-based

IDS.
For adequate protection, keep the signature files up to date.
A false negative is typically worse than a false positive. A false
negative allows malicious traffic that can cause damage, while a
false positive only results in lost data that can be resent if
required.
Unlike an access list that filters only on individual packets, IDS
and IPS devices can look for patterns that cross multiple packets.
The actions that the IPS might take in response to an attack could
expose you to legal risk. For example, a wireless IPS could spoof
the attacker and send de-authentication frames to the wireless
victim in response to a perceived threat. In the case of a litigation
suit, you must provide proof that the incident was an attack and
not just the result of a misconfiguration.
A Virtual Private Network (VPN) is a network that uses encryption to

allow IP traffic to travel securely over the TCP/IP network. A VPN can
be used over a local area network, across a WAN connection, over the
Virtual Private Network
Internet, and even between a client and a server over a dial-up
(VPN)
connection through the Internet. VPNs work by using a tunneling
protocol that wraps and encrypts packets in transit. Only the destination
device can unwrap the packets to read them.
Network Operation
Center (NOC)
A Network Operation Center (NOC) is one or more locations from

which control is exercised over a computer or telecommunications
network. Large organizations may operate more than one NOC, either to
manage different networks or to provide geographic redundancy in the
event of one site being unavailable or offline.
Centralized
Authentication
Centralized authentication is where a protocol centrally validates or

authenticates remote clients through user account names and passwords.
Centralized authentication protocols include the following:
Remote Authentication Dial In User Service (RADIUS)

Terminal Access Controller Access-Control System (TACACS)
Centralized authentication simplifies administration and reduces errors

caused by needing to configure multiple devices.
Network Hardening
What is the most important method of protecting network devices?

What measures should you take to increase the security of remote connections to your
router?
What benefits come from disabling the broadcast of CDP information?
How do banners add to the security of a device?
Why is SSH more secure than Telnet?
Configure a Cisco device to accept SSH remote connections.
602. Explain general methods to mitigate common security threats to network devices,
hosts, and applications
604. Describe security recommended practices including initial steps to secure network
devices
Hardening Facts
Hardening is the process of securing devices and software by reducing the security exposure and
tightening security controls. Take the following general actions to secure your devices and network:
Security
Measure
Description
Physical
security
Ensure physical security by keeping network devices in a locked room. If someone

can gain access to the physical Cisco device, they can easily bypass any configured
passwords. Passwords are useless if physical access is not controlled.
Use the following methods to secure Cisco device passwords:
Secure
passwords
Set the enable secret password instead of the enable password. Make sure
the two passwords are different.
Use the service password-encryption command to encrypt other passwords
in the configuration file. This provides a low level of security, but passwords
can be easily broken.
Secure remote access through the following actions:
Control
remote
access
Configure VTY passwords. Use the login command with a password to

require a password. Use the login command without a password to prevent
access.
Configure SSH (Secure Shell) as an allowable (default) method for VTY
lines.
Use an access list on VTY lines to prevent access from specific locations.
Use access lists to control incoming or outgoing traffic with the following criteria:
Access lists
Source IP protocol (i.e. IP, TCP, UDP, etc.)

Source hostname or host IP address
Source or destination socket number
Destination hostname or host IP address

Precedence or TOS values
Use the banner command to provide a warning banner to users who try to log into
the router. Be aware of the following:
Banner
CDP
In some jurisdictions, civil and criminal prosecution of crackers who break

into your systems is made much easier if you provide a banner that informs
unauthorized users that their use is unauthorized.
In other jurisdictions, you can be forbidden to monitor the activities of even
unauthorized users unless you have taken steps to notify them of your intent.
Use no cdp run on the device or no cdp enable on an interface to avoid sharing
information about the Cisco device with neighboring devices. This helps to reduce
exposure due to reconnaissance attacks.
SSH Configuration Facts

SSH (Secure Shell) is a secure and acceptable alternative to Telnet. SSH uses RSA public key
cryptography for both connection and authentication. Use the following commands to configure
SSH on a VTY line.
Use . . .
router_name(config)#crypto key
generate rsa
To . . .
Generate a matched public and private key pair, as well
as a shared encryption key. To generate the key pair, the
device must have both a hostname (other than Router)
and an ip domain-name configured.
router_name(config)#aaa new-model
router_name(config)#username
<value> password <value>
Enable advanced security features for authentication and

configure a local username and password that will be
used for SSH authentication.
router_name(configline)#transport input ssh

router_name(configline)#transport input telnet
router_name(configline)#transport input telnet ssh
Tell the device which type of connections to allow. Use

the telnet or ssh keyword to identify the type of allowed
access. Use both keywords to accept both access types.
Example
The following commands configure SSH to accept a username of admin with a password of cisco,
allowing only SSH on lines VTY 0-4:
RouterA#config t
RouterA(config)#ip domain-name westsim.com
RouterA(config)#crypto key generate rsa
RouterA(config)#aaa new-model
RouterA(config)#username admin password cisco
RouterA(config)#line vty 0 4
RouterA(config-line)#transport input ssh
Switch Port Security

How does switch port security increase the security of your network?
What does the sticky keyword do when used with the switchport port-security command?
What can you do to save sticky addresses?
How does switchport security differ from an access list?
How does using VoIP effect switchport security settings?
What is the difference between the protect and restrict violation actions?
How does a switch identify which MAC addresses to allow if you do not manually
configure the allowed addresses?
Configure switch port security.
216. Implement basic switch security

604. Describe security recommended practices including initial steps to secure network
devices
Port Security Facts

Under normal circumstances, there are no restrictions on the devices that can be attached to a
switch port. With switch port security, the devices that can connect to a switch through the port are
restricted.
Port security uses the MAC address to identify allowed and denied devices.
By default, port security allows only a single device to connect through a switch port. You
can, however, modify the maximum number of allowed devices.
MAC addresses are stored in RAM in a table, and are identified with the port and by a
MAC address type. Port security uses the following three MAC address types:
Type
Description
A SecureConfigured address is a MAC address that has been manually

SecureConfigured identified as an allowed address. The address is configured in interface
mode and stored in the running-config file.
A SecureDynamic address is a MAC address that has been dynamically
learned and allowed by the switch.
SecureDynamic
1. When a device connects to the switch port, its MAC address is

identified.
2. If the maximum number of allowed devices has not been reached,
its MAC address is added to the table, and use of the port is
allowed.
SecureDynamic addresses are only saved in the MAC address table in
RAM, and are not added to the configuration file.
SecureSticky
A SecureSticky address is a MAC address that is manually configured or

dynamically learned and saved. With sticky learning enabled:
3. When a device connects to the switch port, its MAC address is
identified.
4. If the maximum number of allowed devices has not been reached,
its MAC address is added to the table, and use of the port is
allowed.
5. The MAC address is automatically entered into the runningconfig file as a sticky address.
o
o
o
You can manually configure an address and identify it as a sticky

address.
If you disable the sticky feature, all sticky addresses are
converted to SecureDynamic addresses.
If you enable the sticky feature, all SecureDynamic addresses are
converted to SecureSticky addresses, even if they have been
learned before the sticky feature was enabled.
A port violation occurs when the maximum number of MAC addresses has been seen on the
port, and an unknown MAC address is then seen.
You can configure the switch to take one of the following actions when a violation occurs:
o Shut down the port. This is the default setting.
o Drop all frames from unauthorized MAC addresses.
o Drop all frames and generate an SMNP trap.
Be aware of the following when using port security:
You can only enable port security on an access port.

Port security does not protect against MAC address spoofing (where an attacker changes the
MAC address to match the MAC address of an allowed device).
If you do not manually configure allowed MAC addresses for a port, the switch will allow
the first MAC addresses it detects to connect, up to the maximum number.
Once the maximum number of MAC addresses for a port has been reached, either through
manual, dynamic, or sticky learning, no more MAC addresses will be allowed, and a
violation will occur.
Save the running-config file to the startup-config to make manually-configured and sticky
addresses available when the system restarts. Otherwise, the switch will need to relearn
sticky addresses.
When using Voice-over-IP phones and workstations on a single port, increase the maximum
allowed number above 1, allowing at least one MAC address for the phone and one for the
workstation. The recommended value is 3.
Port Security Configuration Facts

Each switch port has its own port security settings. To configure port security, take the following
general actions:
Explicitly configure the port as an access port.

Enable switch port security.
(Optional) Configure MAC addresses and other settings. When you enable port security, the
following default settings are used:
o A maximum of 1 device
o Violation mode is shutdown
o Dynamic learning is enabled, but sticky learning is disabled
Use the following commands to manage switch port security:
Command
Function
Identifies the port as an access port.
switch(configNote: You can only configure port security after explicitly
if)#switchport mode access
making the port an access port.
switch(configif)#switchport portsecurity
Enables port security.

Note: You can enter port security commands for an
interface without port security being enabled. However,
port security will not be enforced (enabled) if this entry is
missing.
switch(configif)#switchport portsecurity maximum <1-8320>
Configures the maximum number of MAC addresses that

can be allowed for a port. The default allows only a single
MAC address per port.
Use the no form of the command to reset the value to its
default.
switch(configif)#switchport portsecurity mac-address

sticky
Enables sticky learning of MAC addresses.

Without this command, addresses are dynamically learned
but not recorded. With this command, learned addresses
are added to the running-config file.
Using the no form of the command disables sticky
learning, removes any sticky entries from the
configuration file, and converts the sticky addresses to
dynamic addresses.
switch(configIdentifies an allowed MAC address (h.h.h is a

if)#switchport porthexadecimal number).
security mac-address h.h.h
switch(configif)#switchport portsecurity mac-address
sticky h.h.h
Identifies an allowed MAC address, making it a sticky

address.
Identifies the action the switch will take when an
unauthorized device attempts to use the port. Action
keywords are:
switch(config-if)#switchport
port-security
violation action
protect drops the frames from the unauthorized

device
restrict does the same as protect and also
generates an SNMP trap
shutdown disables the port
Recovers from a port security violation (enables disabled

switch#errdisable recovery cause ports).
psecure-violation
You can also enable disabled ports by using the
shutdown/no shutdown commands for the interface.
Note: You cannot configure more MAC addresses for a port than the maximum allowed number.
To add more MAC addresses to an interface after the limit has been reached, increase the maximum
number first or delete existing MAC addresses. This limitation applies to MAC addresses with or
without the sticky parameter.
Examples
The following commands configure switch port security to allow only host 5ab9.0012.02af to use
Fast Ethernet port 0/12:
switch(config)#interface fast 0/12

switch(config-if)#switchport mode access
switch(config-if)#switchport port-security
switch(config-if)#switchport port-security mac-address 5ab9.0012.02af
The following commands configures Fast Ethernet port 0/15 to accept the first MAC address it
receives as the allowed MAC address for the port:
switch(config)#interface fast 0/15
switch(config-if)#switchport mode access
switch(config-if)#switchport port-security
switch(config-if)#switchport port-security mac-address sticky
Port Security Monitoring Facts

Use the following commands to verify port security operations:
Command
Description
Shows a summary of port security settings for enabled
interfaces. Information includes:
switch#show portsecurity
An interface that has port security enabled

The maximum allowed MAC addresses
The current number of MAC addresses allowed on
the port
The number of security violations
The action to take for a violation
Shows a list of MAC addresses used by port security.

Information includes:
switch#show portsecurity address
The MAC address

Its type (SecureConfigured, SecureDynamic,
SecureSticky)
The associated interface
Shows detailed port security information for a specific

interface. Shows all details included with the show portsecurity command and adds:
switch#show portsecurity interface <type
and number>
Enabled or disabled state of port security on the

interface
The port status
The total numbers of configured and sticky addresses
The MAC address and VLAN of the last device to use
the port
Listed below is a sample output from the show port-security interface command:
switch#show port-security interface fa0/3
Port Security
: Enabled
Port Status
: Secure-shutdown
Violation Mode
: Shutdown
Aging Time
: 0 mins
Aging Type
: Absolute
SecureStatic Address Aging

Maximum MAC Addresses
Total MAC Addresses
Configured MAC Addresses
Sticky MAC Addresses
Last Source Address:Vlan
Security Violation Count
:
:
:
:
:
:
:
Disabled
2
2
1
0
0800.46f5.491c:1
1
Individual entries are explained in the following table:

Entry
Description
Shows the enabled or the disabled state of port security.
Port Security
Enabled means that the switchport port-security command has been

issued for the interface.
Disabled means that the interface is not enforcing port security. It does
not mean that the interface is shut down or is not operational.
The port status indicates the operational status of the port as viewed by port
security. A status of Secure-down could mean any of the following conditions:
Port Status
The interface has been shut down

There is no device connected to the interface
Port security is disabled, but the interface is operational and in use by a
device
The interface has been disabled because of a port security violation
A status of Secure-up indicates that the line is operational and port security is
being enforced.
Violation Mode
Identifies the configured violation mode for the interface (shutdown, protect, or
restrict).
Maximum MAC
Identifies the configured maximum number of allowed devices.
Addresses
Total MAC
Addresses
Identifies the total number of known MAC addresses on this port. This includes
all addresses in the running-config file (including sticky addresses) and all
dynamic addresses that have been learned.
Configured
Identifies the number of addresses configured with the switchport port-security
MAC Addresses mac-address command (excluding sticky addresses).
Sticky MAC
Addresses
Identifies the number of addresses in the running-config file identified with the
switchport port-security mac-address sticky entries.
Security
Identifies the number of violations detected. If this value is anything other than 1,
Violation Count then the port has already taken the action specified by the Violation Mode line.
Virtual Private Networks (VPNs)

What is the difference between confidentiality and integrity?

Which VPN technology is commonly used on Web servers?
What is the main difference between a site-to-site VPN and a remote access VPN?
Which IPSec protocol provides data confidentiality?
Which IPSec mode is used for host-to-host communications?
What are the client requirements for operating in full tunnel mode with the AnyConnect
VPN Client? What advantages does full tunnel mode provide over the other modes?
Which Cisco SSL VPN mode would you choose for a public computer? Why?
805. Describe VPN technology
VPN Facts
A Virtual Private Network (VPN) is a network that uses encryption to allow IP traffic to travel
securely over the TCP/IP network.
A VPN uses encrypted and authenticated links that provide remote access and routed
connections between private networks or computers.
A VPN can be used over a local area network, across a WAN connection, over the Internet,
and even between a client and a server over a dial-up connection through the Internet.
VPNs work by using a tunneling protocol that encrypts packet contents and wraps them in
an unencrypted packet.
Tunnel endpoints are devices that can encrypt and decrypt packets. When you create a VPN,
you establish a security association between the two tunnel endpoints. These endpoints
create a secure, virtual communication channel. Only the destination tunnel endpoint can
unwrap packets and decrypt the packet contents.
Routers use the unencrypted packet headers to deliver the packet to the destination device.
Intermediate routers along the path cannot (and do not) read the encrypted packet contents.
Benefits provided by VPNs include the following:
Confidentiality protects information or data from disclosure to unauthorized users.

Authentication verifies that the sender of the VPN packet is a legitimate device and not a
device used by an attacker.
Integrity protects data against alteration during transmission.
Anti-replay is a security service in which the receiver can reject old or duplicate packets in
order to protect itself against replay attacks.
Non-repudiation is when a third party can prove that a communication between two other
parties took place. Non-repudiation is desirable if you want to be able to trace your
communications and prove that they occurred.
The following table shows some common VPN security technologies:

Protocol
Description
IPSec is a security mechanism that:
Internet Protocol
Security (IPSec)
Is the most widely deployed VPN technology

Used with IP only and can encrypt any traffic supported by the IP
protocol
Requires either digital certificates or pre-shared keys.
SSL is a communication protocol that:

Secure Sockets Layer
(SSL)
Provides secure Internet-based client/server interactions

Authenticates the server to the client using public key cryptography
and digital certificates and encrypts the entire communication
session
Protects Web (HTTP) traffic as well as Telnet, FTP, and e-mail
TLS is a communication protocol based on SSL that:

Transport Layer
Security (TLS)
Requires a digital certificate from both the client and server.

Provides security for traffic above the Transport layer.
Does not provide security for Web traffic at the Transport layer.
PPTP is a Microsoft VPN technology that:
Point-to-Point
Tunneling Protocol
(PPTP)
Uses standard authentication protocols, such as Challenge

Handshake Authentication Protocol (CHAP) or Password
Authentication Protocol (PAP).
Supports TCP/IP only.
Encapsulates other LAN protocols and carries the data securely
over an IP network.
Does not encrypt data. It must be used in conjunction with a
Microsoft-supported encryption mechanism.
Is supported by most operating systems and servers.
L2F is a VPN technology developed by Cisco that:

Layer 2 Forwarding
(L2F)
Offers mutual authentication

Does not encrypt data
Merged with PPTP to create L2TP
L2TP is an open standard for secure multi-protocol routing that:

Layer Two Tunneling
Protocol (L2TP)
Uses IPSec for encryption

Supports multiple protocols (not just IP)
Is not supported by older operating systems
Cisco VPN Facts

There are two basic types of Cisco VPNs:
Type
Description
Site-to-site VPNs connect entire networks to each other, for example, connecting a
branch office network to a company headquarters network.
Site-tosite
All traffic between sites is encrypted using IP Security (IPsec).

Hosts do not have VPN client software; they send and receive normal TCP/IP
traffic through a VPN gateway, such as a Cisco Adaptive Security Appliance
(ASA).
The VPN gateway is responsible for encapsulating and encrypting outbound

traffic, sending it through a VPN tunnel over the Internet, to a peer VPN gateway
at the target site.
The peer VPN gateway strips the headers of received packets, decrypts the
content, and relays the packet towards the target host inside its private network.
Implementations of site-to-site VPNs include:
Intranet VPNs provide secure connections within the same organization.

Extranet VPNs provide secure connections between two different organizations.
Typically, an extranet VPN is used to connect a company's network to a thirdparty organization, such as customers, suppliers, partners, and other businesses.
Remote access VPNs connect individual hosts to private networks, for example,
travelers and telecommuters who need to access their company's network securely over
the Internet.
Remote
access
Traffic between the host and target site is encrypted using IPSec or Secure
Sockets Layer (SSL) technology.
The host is responsible for encapsulating and encrypting outbound traffic,
sending it through a VPN tunnel over the Internet, to a peer VPN gateway at the
target site.
The target VPN gateway behaves the same as site-to-site VPNs.
Hosts using IPSec encryption need VPN client software.
Hosts using SSL need a modern Internet browser (that includes built-in SSL
support).
Devices used in a VPN connection may include the following:
An Adaptive Security Appliance (ASA) is Cisco's security appliance that is configured for
many security functions, such as VPNs.
Routers can provide VPN functions aside from packet forwarding, such as VPN encryption.
PIX Firewalls are an older product line of Cisco. The firewall performs the VPN functions,
as well as firewall functions. New installations now use an ASA.
VPN accelerator cards are PCI cards that fit in Cisco devices, such as the PIX Firewall, to
provide encryption, tunneling, and firewall functions.
VPN concentrators are an older product line of Cisco, and provide a specific endpoint of a
VPN tunnel.
VPN client-side software is for access VPNs. It is software installed on the individual's
client to perform the VPN functions.
VPN client-side hardware is used to provide a VPN to multiple clients on the same device.
IPSec VPN Facts

IPSec provides encryption for site-to-site and remote access VPNs. IPSec encrypts any traffic
supported by the IP protocol, such as Internet, e-mail, Telnet, file transfer, as well as countless
others. IPSec includes the following three protocols for authentication, data encryption, and
connection negotiation:
Protocol
Description
Authentication Header (AH) provides integrity and authentication.
Authentication
Header (AH)
AH provides a message integrity check with the Hashed Keyed Message

Authentication Code (HMAC). With HMAC, a symmetric key is
embedded into a message before the message is hashed. When the

message is received, the recipient's symmetric key is added back into the
message before hashing the message. If the hash values match, message
integrity is proven.
AH uses SHA-1 (Secure Hashing Algorithm 1) or MD5 (Message
Digest v5) for integrity validation.
Note: AH does not encrypt data, so it does not provide confidentiality.

Encapsulating Security Payload (ESP) provides encryption, integrity, antireplay, and a weak form of authentication. ESP encrypts with the following
standards:
Encapsulating
Security Payload
(ESP)
Data Encryption Standard (DES) uses a 56-bit key and is easily broken.
Triple DES (3DES) applies DES three times and uses a 168-bit key.
3DES is IPSec's strongest and slowest method of encryption.
Advanced Encryption Standard (AES) uses variable key length (128-,
192-, or 256-bit keys), and is resistant to all known attacks. It is
computationally more efficient than 3DES.
Note: If the VPN uses ESP, then the HMAC is not needed because the attacker
would have had to break the ESP encryption key before altering the message.
The Internet Key Exchange (IKE) negotiates the connection. As two end points
are securing an IPSec network, they have to negotiate what is called a Security
Association (SA). An inbound and outbound SA is necessary for each
connection with a remote endpoint. IKE uses the following functions:
Internet Key
Exchange (IKE)
Internet Security Association Key Management Protocol (ISAKMP)

establishes a framework for the negotiation.
The Diffie-Hellman key exchange generates symmetric keys used for
the encryption of the negotiation of the SA. The Diffie-Hellman key
exchange:
o Provides for key distribution but does not provide any
cryptographic services.
o Is based on calculating discreet logarithms in a finite field.
o Is used in many algorithms and standards such as DES.
o Is subject to man-in-the-middle attacks and requires strong
authentication to validate the end points.
o Provides three key length configurations: DH-1 (768-bit key),
DH-2 (1024-bit key), & DH-5 (1536-bit key).
After the parameters of the SA have been established, IPSec functions in a mode of operation based
on the relationship of the communicating devices to each other. The two IPSec modes of operation
are:
Mode
Tunnel
mode
Characteristics
Tunnel mode is used for site-to-site communications.
Tunnel mode is often referred to as subnet-to-subnet.

The entire data packet, including original headers, is encapsulated in a new
packet when using IPSec in tunnel mode.
The new packet has a new unencrypted layer two and layer three header that
contains the endpoint addresses and all necessary AH and ESP information.
The VPN server acts as a gateway by providing encryption support for other
devices on the LAN.

Transport mode is used for end-to-end (or host-to-host) data encryption.
Transport
mode
The end communicating devices are the tunnel endpoints.

The packet data is encrypted, but the header is left intact, allowing
intermediary devices (such as routers) to examine the packet header and use
the information in routing packets.
Transport mode operates at layer four, encrypting from level four and up.
SSL VPN Facts

A remote access VPN can use Secure Sockets Layer (SSL) to encrypt VPN traffic. SSL encrypts
the entire communication session between the server and client. Cisco SSL VPN (also known as
WebVPN) is a technology that provides remote-access VPN capability by using the security
features that are already built into a modern Internet browser. An SSL VPN allows users from any
Internet-enabled location to launch an Internet browser to establish remote access VPN
connections. There are three modes of Cisco SSL VPNs:
Mode
Description
A clientless SSL VPN (browser-based) allows a user to use any common Web browser
to securely access the internal or corporate network. This mode is useful for accessing
most content that you would expect to access in a browser, such as Web content,
databases, and online tools that employ a Web interface.
Clientless
Because SSL is already built in to the client Internet browsers, there is no setup
required on the client side.
The client must run the Windows 2000, Windows XP, or Linux operating
system.
Applications that cannot be accessed through a browser are not available.
Use clientless SSL VPNs when the client is a public or private computer or when the
user only needs to access Web-enabled applications.
Cisco's thin-client SSL VPN (also referred to as port forwarding) downloads a small
Java-based applet (plug-in) to the remote client which is used to secure remote access
for Transmission Control Protocol (TCP) applications.
ThinClient
The remote client must allow the Java applet to download and install through the
Internet browser. This typically requires administrative privileges on the system.
SSL tunnels can also be established using a smart tunnel. A smart tunnel does
not require installation and therefore does not require administrative privileges.
Proxy services are an option with the thin-client mode. A proxy acts as an
intermediary between the client and the Internet, intercepting all requests to the
Internet to see if it can fulfill the request using its cache to improve performance.
If the proxy service is enabled, the Java applet acts as a TCP proxy server
through the Internet browser.
Applications such as FTP, where the ports are negotiated dynamically cannot be
used. You can use TCP port forwarding only with applications that use static
ports, such as:
o Telnet, port 23
o Secure Shell (SSH), port 22
o Post Office Protocol 3 (POP3), port 110
o Internet Message Access Protocol 4 (IMAP4), port 143
o
o
o
Simple Mail Transfer Protocol (SMTP), port 25

Microsoft Outlook Express
Lotus Notes
Microsoft Outlook using the MAPI protocol is not supported.
Thin-Client access can be used to access shared folders on network servers.

Local administrator privileges are required to install the Sun Microsystems Java
Runtime Environment (JRE) and configure the local system. Note: The portforwarding proxy works only with JRE version 1.4 or later versions. The Java
applet verifies the JRE version and will refuse to run if a compatible JRE version
is not detected.
Use the Thin-Client SSL VPN to provide application access for applications that can be
forwarded on a specific port and to provide access to shared folders on network servers.
It typically cannot be used on a public computer because administrative privileges are
required to download the Java plug-ins.
Full tunnel mode downloads client-side VPN software to the remote workstation and
allows secure access to most IP-based applications on an internal or corporate network.
Full
Tunnel
The client software is called the AnyConnect VPN Client. Previous versions of
the client software were called the Cisco SSL VPN Client (SVC).
The client software can be loaded on the security appliance, where it will
download and install on the client automatically as needed. It can also be
manually installed on the client prior to making the connection.
The client software can be uninstalled automatically when the session is closed,
or it can be configured to remain on the system.
Local administrator privileges are required for the initial installation of the Cisco
AnyConnect VPN Client.
AnyConnect uses TLS in addition to SSL to improve performance.
The client software can run as a standalone application (not running in the
browser).
The client software supports IPv6, Windows Vista, running scripts, password
caching, logon using certificates only, and drive mapping.
Use the client software for VPN access to configure a permanent client, or to provide
access to resources not allowed by the clientless or thin-client solutions (such as
Microsoft Outlook using MAPI).
Client requirements for SSL VPNs include:
An SSL VPN account (username and password).

An SSL VPN supported browser, such as Internet Explorer 6.0 or 7.0, FireFox 2.0, or Safari
2.0.3.
Local administrative privileges for the thin-client and full tunnel installation requirements.
VPN Implementation Facts

When implementing a VPN solution first consider the type of VPN you need:
Type
Description
Use a site-to-site VPN to connect multiple devices in a remote site to the local site.
Site-tosite
Tunnel endpoints are configured on routers or security appliance devices at each

site.
All site-to-site VPNs use IPSec.

IPSec tunnel mode is used.
No client configuration is required on individual hosts in each site.
Use a remote access VPN to connect individual users to resources in your local site.
Remote
access
The tunnel endpoint is defined on the client on one end, and a router or security
appliance at the site.
Remote access VPNs can use either IPSec or SSL VPN.
Client configuration is as follows:
o When using IPSec, client software is required.
o SSL VPN in clientless mode requires only an SSL-enabled browser and
no client configuration. It provides access to Web-applications only.
o SSL VPN in thin-client mode requires the Java runtime and the ability to
download and install Java plug-ins. It provides access to TCP applications
through port forwarding and shared folder content.
o SSL VPN in full tunnel mode uses client software that can be
permanently or temporarily installed. It provides full remote access with
features that require access to the local operating system.

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Pass Exam 640-802 OR

The OSI Model

What is the OSI model and why is it important in understanding networking?

This section covers the following exam objectives:

OSI Model Facts

Provides a common language or reference point between network professionals

Layer 7 Application Away

Layer 2 Data Link

Adding frame start and stop information to the packet

Maintaining orderly delivery of frames through sequencing

Maintaining addresses of neighboring routers.

Transport layer uses the following:

Upper OSI Model Layer Facts

File services--transferring, storing, and updating shared data

Application services--sharing application processing throughout the network

Formatting and translation of data between systems

JPEG, BMP, TIFF, PICT

Establishment and maintenance of communication sessions between the

Network File System (NFS)

OSI Layer Review

Description and Keywords

Provides an interface for a

Data format (file formats)

Keeps data streams separate

Convert bits into bytes and

Move bits across media

How does the DOD model correspond to the OSI model?

This section covers the following exam objectives:

TCP/IP Protocol Suite Facts

can include file security through

Trivial File Transfer Protocol (TFTP) is

The Hypertext Transfer Protocol (HTTP)

Simple Mail Transfer Protocol (SMTP)

Simple Network Management Protocol

Remote Terminal Emulation (Telnet)

Network File System (NFS) was initially

Voice over Internet Protocol (VoIP) is a

Transmission Control Protocol (TCP)

User Datagram Protocol (UDP) is

Domain Name System (DNS) is a

Internet Protocol (IP) is the main TCP/IP

Internet Control Message Protocol

Internet Group Membership Protocol

Address Resolution Protocol (ARP) is

Both BOOTP (Bootstrap Protocol) and

BOOTP server. The BOOTP address

The Dynamic Host Configuration

A protocol for delivering IP

Open Shortest Path First (OSPF) is a

Routing Information Protocol (RIP) is a

Class Address Range

Default Subnet Mask

Special Address Facts

Class A network address: 115.0.0.0

115.255.255.255 is the broadcast address for network 115.0.0.0

This section covers the following exam objectives:

Data Encapsulation Facts