TECHNICAL DESCRIPTION

MD 500E
HELICOPTER

MD Helicopters, Inc.
Marketing and Sales
4555 E. McDowell Rd.
Mesa, AZ 85215
480-346-6130
www.mdhelicopters.com
sales@mdhelicopters.com

MISSION PROVEN, CHALLENGE READY

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TECHNICAL DESCRIPTION
MD 500E HELICOPTER

MD Helicopters, Inc.
4555 E. McDowell Rd
Mesa, Arizona
CAGE: 1KVX4
DUNS: 054313767
www.mdhelicopters.com

This Technical Description includes information and intellectual property that is the
property of MD Helicopters, Inc. (MDHI). It provides general information for
evaluation of the design, equipment, and performance of the MD 500E helicopter. The
information presented in this Technical Description does not constitute an offer and is
subject to change without notice. This proprietary information, in its entirety, shall not
be duplicated, used, or discloseddirectly or indirectly, in whole or in partfor any
purpose other than for evaluation. MD Helicopters, Inc. reserves the right to revise this
Technical Description at any time

MD 500E
Technical Description

MD14022809-500ETD
REPORT NO.:
NO. OF PAGES: 52

Use or disclosure of data in this Technical Description is subject to the restriction on

the cover page of this document.

ATTACHMENTS: None

Revision By
New
BAH

Approved

Date
Pages and/or Paragraphs Affected
28-Feb-14 All (Initial Issue)

MD 500E
Technical Description

Contents
1.

FOREWORD ........................................................................................................ 1

2.

KEY ADVANTAGES AND FEATURES ............................................................... 3

3.

CERTIFICATION .................................................................................................. 5

4.

DIMENSIONS, WEIGHT, AND MISSION CONFIGURATION.............................. 7

4.1 EXTERNAL DIMENSIONS.............................................................................................. 7
4.2 INTERNAL DIMENSIONS ............................................................................................... 7
4.3 WEIGHT ..................................................................................................................... 9
4.4 CONFIGURATIONS ...................................................................................................... 9

5.

MD 500E SINGLE-ENGINE HELICOPTER ....................................................... 11

5.1 SYSTEM DESCRIPTION ............................................................................................. 11
5.2 STANDARD EQUIPMENT ............................................................................................ 13
5.3 MD 500E OPTIONAL EQUIPMENT .............................................................................. 14
5.4 FUSELAGE ............................................................................................................... 15
5.5 EXTERIOR ................................................................................................................ 17
5.6 EXTERNAL LIGHTING ................................................................................................ 17
5.7 INTERIOR ................................................................................................................. 18
5.7.1

Cockpit .................................................................................................................... 18

5.7.2

Cabin Compartment ................................................................................................ 18

5.7.3

Engine Compartment .............................................................................................. 18

5.8 SYSTEMS ................................................................................................................. 19

5.8.1

Fuel System ............................................................................................................ 19

5.8.2

Propulsion System .................................................................................................. 19

5.8.3

Drive System ........................................................................................................... 20

5.8.4

Rotor System........................................................................................................... 20

5.8.5

Inlet Barrier Filter System ........................................................................................ 22

5.8.6

Flight Control System .............................................................................................. 22

5.8.7

Electrical System ..................................................................................................... 23

5.8.8

Environmental Control System................................................................................ 23

5.8.9

Monitoring Instrumentation ...................................................................................... 24

5.8.10 Caution / Warning Annunciators ............................................................................. 24

5.8.11 Avionics / Communications ..................................................................................... 24

6.

PERFORMANCE SPECIFICATIONS ................................................................ 27

6.1 MD 500E ROLLS-ROYCE MODEL 250-C20B TURBOSHAFT ENGINE ........................ 27

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MD 500E
Technical Description
6.2 MD 500E ROLLS-ROYCE MODEL 250-C20R/2 TURBOSHAFT ENGINE ..................... 28
6.3 ENVIRONMENTAL IMPACT.......................................................................................... 29
6.4 SAFETY.................................................................................................................... 30
6.4.1

Crashworthiness...................................................................................................... 30

6.5 HUMAN SYSTEMS INTERFACE ................................................................................... 32

7.

MAINTENANCE AND SERVICING .................................................................... 35

7.1 MAINTENANCE ......................................................................................................... 35
7.2 SERVICING ............................................................................................................... 38
7.3 HOURLY COST ......................................................................................................... 40

8.

PRODUCT SUPPORT ....................................................................................... 43

8.1 TRAINING ................................................................................................................. 43
8.1.1

Pilot Training ........................................................................................................... 43

8.1.2

Transition Flight Training ......................................................................................... 43

8.1.3

Recurrent Flight Training ......................................................................................... 43

8.1.4

Maintenance Training .............................................................................................. 44

8.2 WARRANTY .............................................................................................................. 44

8.2.1

Warranty Claims ...................................................................................................... 44

8.3 SERVICE CENTERS ................................................................................................... 45

8.4 FIELD SERVICE......................................................................................................... 45

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MD 500E
Technical Description

1. FOREWORD
This document presents basic technical description of the five-place MD Helicopters, Inc.
(MDHI) MD 500E helicopter built in Mesa, Arizona, USA. It is designed to provide high-level
technical information of the helicopter, advantages / features, and configurations. For more
detailed information, an MD 500E Product Specification is available by contacting one of the
Sales Team Members listed below.
The MD 500E light turbine helicopter allows easy configuration conversion from a five-place
personnel transport to a utility helicopter. With a five-blade main rotor and either a 420-shp
Rolls-Royce 250-C20B turbine engine or an optional 450-shp Rolls-Royce 250-C20R/2 turbine
engine, the MD 500E is the best performing helicopter in its class.
The MD 500E has a relatively small diameter main rotor system and a short tail with a high
horizontal stabilizer with two tip plates to provide vertical, longitudinal, and lateral stability in
forward flight. Rotor blades can be folded to allow confined-enclosure storage.
The MD 500E is certified for single pilot operation under visual flight rules / visual
meteorological conditions.
MD Helicopter, Inc. Sales and Business Development
SALES
Phone: 480.346.6474
FAX: 480.346.6339
E-Mail: sales@mdhelicopters.com

Report No. MD14022801-500ETD

BUSINESS DEVELOPMENT
Andy Pillado
Director, Business Development
Phone: (480) 346.6532
Cell: (480) 435.3996
Fax: (480) 346.6818
E-Mail: andy.pillado@mdhelicopters.com

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MD 500E
Technical Description

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MD 500E
Technical Description

2. KEY ADVANTAGES AND FEATURES

The MDHI MD 500E is a single turbine engine, rotary-wing aircraft. It has a cruising speed of
135 knots (249 kph / 155 mph), with a useful internal load at maximum gross weight is 1,483
pounds (673 kg). Hover out of ground effect is 9,500 feet (2,896 m) and hover in ground effect is
11,300 feet (3,444 m). The rate of climb at maximum gross weight is 1,770 feet (9.0 m/sec). The
maximum operating altitude is 16,000 feet (4,877 m) with a -40 to +52C (-40 to 126F) operating
temperature range. The MD 500E can be equipped with a four-blade tail rotor for quieter
performance.
The MD 500E Advantages / Features
Airframe
Simple system design
Mature, field-proven systems and
components
Separate cockpit and cabin
2+2 or 2+3 seating capability
Speed, agility, and load-capable
Certified to 14 CFR Part 27; VFR
Approved / certified in over 50 countries
worldwide
External power receptacle

Integrated Safety Features

Designed for operator ease
Main rotor static mast / base designed to
be fail-safe to 100-percent design load
Three-dimensional truss-type structure
with integral roll bar
Energy-absorbing airframe with occupant
seat crush boxes for 20g shock resistance
Extended, energy-attenuating landing
gear
Dual, crash-resistant elastomeric fuel
cells mounted between crash-resistant
keel beams and bulkheads below the
cabin floor
Supportability Features
Designed for ease of maintenance and
supportability
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Integrated landing gear dampers

Fully articulated main rotor blades
Main rotor system removal independent
from main rotor transmission
Main rotor transmission removal
independent from main rotor system
Proven record of high dependability
High availability

Empennage mounted tail skid

Shoulder / seat belts attached to primary
structure
Engine mounted low and at the rear
Fuel filter automatic bypass if filter
becomes restricted
Crew-seat four-point restraints
Passenger seats provided with threepoint restraints
Caution / warning annunciators / audible
warning tones

Maximum use of line replaceable units

(Contd.):

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MD 500E
Technical Description

The MD 500E Advantages / Features

Modular system design

Designed for reparability
Low direct operating costs
Maximum use of line replaceable units:
o Engine
o Avionics / communication
o Flight controls
o Main rotor blades
o Main rotor drive shaft
o Main rotor transmission
o Main rotor transmission drive shaft
o Main rotor mast
o Tail rotor gearbox
o Tail rotor blades
o Landing gear
o Canopies
o Doors
o Door handles
o Door windows
o Seat restraints
o Tail boom
o Oil-cooler / blower
Human Systems Integration Features
Unobstructed forward 160-degree vertical
and 220-degree horizontal cockpit field of
view
Cockpit designed to accommodate 25th to
95th percentile male / female flight crew
Integrated cockpit and cabin entry steps
Engine
Fuel efficient, field-proven, turboshaft
engine
Monitoring Instrumentation
Caution / warning annunciator panel
located at the top of the instrument panel
Environmental Impact

o Empennage
o Tail boom skid
Built-in Maintenance aids:
o Engine fuel and oil filter
impending bypass indicators
o Engine oil chip detector
o Tail rotor transmission oil chip
detector
o Main rotor transmission oil chip
detectors
o Integrated engine compressor
wash system
o Engine oil filler cap / dipstick
o Main rotor transmission filler cap
o Engine, main rotor transmission,
and tail rotor transmission oil
level sight gage
o Footsteps located on each side for
upper deck access without ground
support equipment
o Landing gear ground handling
wheel quick attach feature
Tail rotor drive shaft labeled for
assembly ease / installation errorproofing
Integrated visual / audible warning
indication for flight critical functions

Externally accessible water wash

system

Digital upgrade pending

Lower noise profile possible with four-blade tail rotor

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MD 500E
Technical Description

3. CERTIFICATION
The MDHI MD 500E is a commercial Federal Aviation Administration (FAA) type-certified
aircraft under Code of Federal Regulations Title 14, Part 27, Type Certified as the 369E. The
MD 500E was initially certified on July 1983. The MD 500E (369E) is also a European
Aerospace Safety Administration (EASA) Type Certified helicopter.
Production, type, and
supplemental type certificates
are maintained by MDHI.
A standard airworthiness
certificate (FAA form 8100-2),
displayed in the aircraft is the
FAA official authorization
allowing for the operation of
type-certificated aircraft. The
airworthiness certificate is
displayed in the aircraft and
remains valid as long as the
aircraft meets the approved type
design, is in a condition for safe operation, and maintenance, preventive maintenance, and
alterations are performed in accordance with Code of Federal Regulations Title 14, Part 21.
The FAA designation is 369E, and the International Civil Aviation Organization (ICAO) Type
Designation is H500. MD Helicopters, Inc. commercial designation is MD 500E.

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MD 500E
Technical Description

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MD 500E
Technical Description

4. DIMENSIONS, WEIGHT, AND MISSION CONFIGURATION

4.1 External Dimensions
The MD 500E external dimensions are provided in the following table and shown in the figure
below.
MD 500E External Dimensions
Parameter
Fuselage Width
Fuselage Length
Horizontal Stabilizer Width
Landing Skid Width
Ground to Rotor Height
Ground to Fuselage Bottom Height
Main Rotor Diameter
Tail Rotor Diameter

Dimension,
ft (m)
4.57 (1.40)
23.88 (7.28)
5.43 (1.66)
6.45 (1.97)
8.65 (2.64)
1.77 (0.54)
26.40 (8.05)
4.58 (1.40

4.2 Internal Dimensions

The MD 500E interior dimensions are provided in the following table and shown in the second
figure below.
MD 500E Internal Dimensions
Second
Figure
Reference
Location
A
B
C
D
E
F

Parameter
Crew Compartment Width
Crew Seat to Instrument Panel
Crew Compartment Depth
Passenger Seat to Front Bulkhead
Passenger Compartment Depth
Passenger Compartment Width

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Dimension,
in. (cm)
49.00 (124.50)
18.50 (47.00)
37.50 (95.30)
19.00 (48.30)
29.00 (73.70)
44.50 (113.00)

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MD 500E
Technical Description

MD 500E External Dimensions

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MD 500E
Technical Description

MD 500E Internal Dimension Locations

4.3 Weight
Using the Rolls-Royce Model 250-C20B turboshaft engine, the MD 500E nominal empty weight
is 1,481 pounds (672 kg). Using the Rolls-Royce Model 250-C20R/2 turboshaft engine, the MD
500E nominal empty weight is 1,517 pounds (686 kg).
4.4 Configurations
Typical mission applications for the MD 500E helicopter are aerial survey, photography
assignments, agricultural, firing fighting, air rescue, police air support, and numerous other
missions within the paramilitary, construction, petroleum, and forestry industries.

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Technical Description

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MD 500E
Technical Description

5. MD 500E SINGLE-ENGINE HELICOPTER

The MD 500E is a single turbine engine, rotary-wing aircraft originally certified as the Model
369E and built for the U.S. Army. The MD 500E is certified for single pilot operation under
visual flight rules / visual meteorological conditions.
5.1 System Description
The MD Helicopters, Inc. MD 500E is a five-place, single-engine, multipurpose helicopter. It has
a fully-articulated five-blade main rotor system, and uses a two-blade tail rotor for anti-torque.
An optional four-blade tail rotor is available for noise reduction. Power from the turboshaft
engine is transmitted through the main drive shaft to the main rotor transmission, and from the
main rotor transmission through a drive shaft to the tail rotor. A one-way clutch between the
engine and main rotor transmission permits main-rotor freewheeling during auto-rotation. The
rotor is supported by a hollow static mast mounted to the primary structure that absorbs all of the
flight loads, allowing the transmission to provide only torque.
The fuselage is teardrop-shaped, aerodynamically efficient, and is a semi-monocoque
construction, manufactured primarily of aluminum alloy. The airframe includes doors for the
pilot, copilot, and passenger area on both sides. Doors can be quickly removed and the helicopter
flight-operated without the doors.
The MD 500E, fixed-position, T-tail empennage consists of a horizontal stabilizer with tip plates
mounted to the top of a vertical stabilizer. A tail skid is mounted to the bottom of the T-tail
empennage. The empennage is mounted at the end of the tail boom on the right-hand side,
opposite the tail rotor gearbox, and is constructed of aluminum alloy.
A diagram of the major system components of the MD 500E is shown on the following page.

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MD 500E
Technical Description

MD 500E Helicopter Major Components

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MD 500E
Technical Description

5.2 Standard Equipment

The MD 500E is configured with standard equipment that is included in the basic aircraft
procurement.
MD 500E Standard Equipment
Airframe
Extended landing gear
Rapid door removal hinges (cockpit
and cabin)
Tinted canopy windows
Tinted door windows
Rain gutter set
Keyed locks (4)
Fuselage hard mounts
External power receptacle
Jack fitting
Interior - Cockpit
Left hand rotor brake
Heater defogger system
Crew seats with four-point harness
restraint
Vinyl and fabric cushions
Vinyl interior trim panels
Interior - Cabin
Passenger seats with three-point
harness restraint
Vinyl and fabric cushions
Vinyl interior trim panels
Cabin compartment floor carpet
Engine
Rolls-Royce 250-C20B engine, 420 shp
(313 kW)
Automatic engine re-ignition
Inlet barrier filter
Monitoring Instrumentation
Dual tachometer, NR and N2
Engine oil pressure indicator
Engine oil temperature indicator
Engine torque meter
N1 tachometer
Fuel quantity indicator
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Carbide skid shoes

One-color exterior paint
Passenger steps
Dual left-hand command flight controls
Anti-collision lights (2)
Landing light, nose mounted
Position lights
85-amp starter-generator
64-gallon (242 liter) fuel system
Battery heavy duty 17 amp-hour battery

Crew compartment floor carpet

Map case
Fire extinguisher
First aid kit
Fresh air ventilation system
Instrument lighting

Cabin convenience light

Cabin soundproofing
Cargo tie-down fittings
Cabin 28-volt utility outlet

Engine anti-ice
Engine wash kit
Facet oil filter

Engine chip detector warning light

Engine out warning light
Fuel filter obstruction warning light
Fuel low warning light
Generator out warning light
Low rotor rpm warning light

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MD 500E
Technical Description

MD 500E Standard Equipment

Digital chronometer
Airspeed indicator
Barometric altimeter
DC ammeter
Outside air temperature indicator
Magnetic compass
Turbine outlet temperature indicator
Battery over-temperature warning light
Miscellaneous
Engine, airframe, and battery log books
Rotorcraft flight manual
System/subsystem maintenance
manuals and illustrated parts catalogs
Engine exhaust cover

Main transmission chip detector

warning light
Main transmission oil pressure warning
light
Main transmission oil temperature
warning light
Tail rotor transmission chip detector
warning light
Engine inlet cover
Pitot tube cover
Main rotor blade tie-downs
Ground handling wheels

5.3 MD 500E Optional Equipment

Optional equipment for the MD 500E is available for additional cost, and is literally nonexhaustive.
MD 500E Optional Equipment
Airframe
Heated pitot tube
Paravion door openers
Comfort windows
Dual side mount
Moveable landing/searchlight
Landing light pulse system
Video turret side mount
Pilot Mason Grip
Airframe fuel filter
Generator cooling kit
Engine bay quick release hinges
Exterior crew handles
Air conditioning R-134 w/ forward
evaporator
Skid mirror

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Sealed lead-acid battery

Cargo hook with hard mount
Cargo hook provisions
On-board cargo hook weighing system
Emergency water floats
Four-blade tail rotor
High-visibility main rotor blades
Two-/three-color standard exterior
paint
Night vision goggle compatible lighting
Wire strike protection kit
Twenty-one gallon auxiliary fuel tank
Thirty-three gallon auxiliary fuel tank
Tyler platform
Searchlights

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MD 500E
Technical Description

MD 500E Optional Equipment

Interior - Cockpit
Leather covered interior panels
Leather covered seats
Black mesh seats
28-volt receptacle
Pilot/copilot gooseneck lights
Interior - Cabin
Leather covered interior panels
Leather covered seats

Engine
Rolls-Royce 250-C20R/2 engine, 450
shp (335 kW)
Monitoring Instrumentation
Diamond J turbine outlet temperature
indicator
Avionics cooling fan
Blind encoder
Encoding altimeter 3-inch
Instantaneous vertical speed indicator
Radar altimeter w/indicator
Attitude gyro indicator, 3-inch
Directional gyro - panel mounted
Compass system (KCS55A)
Radio magnetic indicator (K1229-00)
Turn and bank indicator, 2-inch
Turn and bank indicator, 3-inch

Right-hand command pilot

Instrument panel face plate
modification
Slant panel pedestal
Night vision goggle compatible lighting

Black mesh seats

28-volt cabin and cockpit receptacles

Various NAV / COM / GPS equipment

Various transponders
Various displays, radios, transceivers,
and data links Various audio panels,
intercoms, CD player, AM / FM radios
Cyclic remote frequency switch
Hand held radio provisions to include
AA-34 universal
Communication headsets External PA /
siren system
Forward looking infrared sensor
Aero Computers mapping system

5.4 Fuselage
The MD 500E fuselage is a semi-monocoque construction, manufactured primarily of aluminum
alloy. It consists of a rigid, three-dimensional truss type structure, with an integral roll-bar
design, for increased occupant safety. The airframe structure is designed to be energy absorbing
and fails progressively in the event of impact. Occupant seat crush boxes are incorporated into
the design and provide 20g shock resistance.
The airframe includes doors for the pilot, copilot, and both sides of the passenger area that can be
quickly removed for flight.
The fuselage structure (shown below) is divided into the following three main sections:

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MD 500E
Technical Description

Forward section - comprised of a pilot compartment and, directly aft separated by a

bulkhead, a passenger / cargo compartment. The pilot compartment is equipped with
seats for the pilot and either a copilot, or with copilot controls removed, one or two
passengers. The passenger / cargo compartment, located in the aft section of the aircraft,
contains provisions for installation of a bench or individual folding-type seats for two to
three passengers. The lower fuselage structure beneath the pilot / passenger floor contains
compartment space for the aircraft battery and provision for small cargo storage or
installation of avionics equipment.
Aft section - includes the structure for the tail boom attachment and engine compartment.
Lower section - divided by the center beam and provides the housing for the two fuel
cells. Provisions for the attachment of a cargo hook are located on the bottom of the
fuselage in line with the center beam.

MD 500E Main Fuselage Assembly Sections

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MD 500E
Technical Description

5.5 Exterior
The MD 500E exterior can be painted a single color of the customer choice from available
colors. Two, three, or more colors can be painted on the exterior for an additional cost. The
exterior provides mounting location for external antennas of customer-purchased avionics /
communication equipment, external lighting, main rotor static mast, landing gear, and tail boom.
5.6 External Lighting
The MD 500E external lighting (shown below) consists of a:
Rear position light assembly
Rear anti-collision strobe light assembly
Lower anti-collision strobe light assembly
Left-hand red position light assembly
Right-hand green position light assembly
Landing hover light.
Standard cockpit lighting includes a cockpit light for the pilot. A passenger compartment
convenience light is optional.

MD 500E Internal and External Lighting Locations

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MD 500E
Technical Description

5.7 Interior
The MD 500E interior consists of the cockpit area, cabin compartment area, and engine
compartment. The MD 500E is provided with the utility interior.
5.7.1 Cockpit
The cockpit has accommodations for the pilot and / or copilot. The minimum crew is one pilot in
the command position. The T-shaped
instrument panel is located in the forward
portion of the cockpit, and provides space for a
full complement of avionics equipment. The
instrument panel layout allows for easy
scanning of flight instruments.
The cockpit is ergonomically designed to
facilitate single pilot operation in the left-hand
or right-hand command configuration. All
controls are within easy pilot reach. In addition,
the anti-torque tail rotor control pedals are
adjustable for up to 4 inches fore and aft to accommodate 25th-percentile to 95th-percentile male
/ female pilots. Seats are constructed of padded upholstered material and are attached to the
forward bulkhead. Directly aft of the crew station, a bulkhead behind the forward compartment
separates the cockpit and passenger / cargo compartment.
5.7.2 Cabin Compartment
The passenger / cargo compartment provides space for
passengers, cargo, or multi-mission equipment. The rear portion
of the passenger / cargo compartment provides increased
headroom and visibility. Standard seats are constructed of
padded upholstered material and are attached to the rear
bulkhead. Optional aluminum tube frame and black mesh seats
are also available.
5.7.3 Engine Compartment
The engine compartment is located aft and below the passenger /
cargo compartment. The engine compartment provides an enclosed mounting platform for the
turboshaft engine and can be easily accessed behind two clam-shell type doors contoured to the
shape of the fuselage. The engine compartment can be easily accessed without ground support
equipment or special equipment.

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MD 500E
Technical Description

5.8 Systems
5.8.1 Fuel System
The MD 500E fuel system consists of two interconnected bladder cells with a total capacity of 64
gallons (242.30 liters) located in bays below the passenger / cargo compartment floor of the
lower section. Each bladder cell is internally supported by the airframe and contains electricallypowered fuel quantity transmitters that monitor fuel level and provide fuel quantity to the pilot.
Low fuel level is displayed to the pilot through a yellow caution light on the instrument panel.
Fuel flow from the bladder cells can be manually shutoff by the pilot using a mechanically
actuated fuel shutoff valve control located on the instrument panel.
5.8.2 Propulsion System
The engine used in the MD
500E is the Rolls-Royce Model
250-C20B gas turbine engine
that produces 420 shp, derated
to 375 shp for takeoff, and 350
shp at maximum continuous
operation. As an option, a
Rolls-Royce Model 250C20R/2 turboshaft engine that
produces 450 shp, derated to
375 shp for takeoff, and 350
shp at maximum continuous is
available, Both engines consist
of a combined four-stage axial
and single-stage centrifugal
compressor, a can-type
combustion chamber, a four-stage
turbine assembly, exhaust pipe,
and accessory gearbox (AGB).

Typical Rolls-Royce Model 250 Turboshaft

Engine Cross Section

The Model 250-C20B and 250-C20R/2 engines have an automatic re-ignition system that
provides automatic activation (and pilot indication) of the ignition exciter activation in the event
of an engine flameout and resulting engine power loss.
5.8.2.1 Engine Controls
Engine control is accomplished by fuel control actuation using the throttle twist grip located at
the end of the collective stick. The throttle twist grip has three positions: cutoff, idle, and full
open. Moving the throttle twist grip from cutoff to idle provides automatic fuel metering for
engine starting, acceleration, and idle stabilization. Moving the throttle twist grip to full open
during operation increases the gas producer speed and allows the power turbine governor speed

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MDHI PROPRIETARY

MD 500E
Technical Description

control. The collective stick throttle twist grip movement friction is adjustable, and can also be
locked when the operational gas producer turbine speed is attained.
5.8.3 Drive System
The MD 500E drive system, shown in the figures below, consists of:
Main rotor static mast Non-rotating and is rigidly mounted to the mast support
structure. It provides support for the main rotor, main rotor transmission, and main rotor
transmission drive shaft
Main rotor drive shaft Transmits torque to the main rotor. Lifting loads are prevented
from being imposed on the main transmission, eliminating thrust loading of transmission
parts
Main rotor transmission Mounted to the basic airframe structure above the passenger /
cargo compartment, the main rotor transmission is lubricated by a self-contained aircooled lubrication system
Overrunning clutch The overrunning clutch transmits power from the engine to the
main rotor transmission drive shaft
Main rotor transmission drive shaft Connects to the main rotor transmission input shaft
Oil Cooler The oil cooler is a two section cooler with an upper and lower part. The
upper part is used to cool the transmission lubricating oil and the lower part is used to
cool the engine lubricating oil
Oil-cooler / blower Belt driven off the main drive shaft, it draws cooling air from the air
inlet fairing to supply ambient air to the engine and transmission oil coolers and to the
engine compartment
Tail rotor drive shaft Connects the main rotor transmission and tail rotor transmission.
Incorporated tail rotor drive shaft dampers reduce vibration in the tail rotor drive system
Tail rotor transmission Mounted on the aft end of the tail boom and has a self-contained
lubrication system. The tail rotor is mounted on the output shaft of the tail rotor
transmission and consists of two variable-pitch blades.
5.8.4 Rotor System
The static mast-hub support system, unique to MDHI products, uses a static mast, rigidly
attached to the fuselage. All dynamic loads are transmitted through the mast, rather than through
the transmission. A separate, inner drive shaft transmits engine torque to the main rotor hub. This
feature offers improved flight control integrity and helps retain rotor system components in the
event of a main rotor blade strike. Additionally, this approach allows for the design of a main
transmission that is lighter in weight, and can be removed without disturbing the hub or control
system.
The MD 500E utilizes a five-blade, fully articulated main rotor assembly. Rotor blades, pitch
housings, and links are secured to the hub by laminated steel strap sets. These sets are used in
lieu of typical thrust bearing stacks to contain blade centrifugal loading and allow feathering.

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MDHI PROPRIETARY

MD 500E
Technical Description

The strap sets provide additional functionality:

The strap set configuration (which is secured firmly to the hub) allows the centrifugal
load exerted by one blade to be countered by the force exerted by the opposite two
blades, resulting in very light centrifugal loads exerted on the hub.
The V-legs of the strap set rotate as driving members to turn the main rotor blades.
The strap sets are configured to allow feathering and flapping of the blades.
Main rotor blades are retained to the main rotor hub using captive cam-handle-type blade
retention bolts.

MD 500E In-Situ Drive System

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MDHI PROPRIETARY

MD 500E
Technical Description

MD 500E Main Transmission Drive System

5.8.5 Inlet Barrier Filter System

Structural fairings are integrated into the existing MD 500E cowling (see figure below) to allow
dual-entry engine airflow distribution through the two filters in hover or forward flight. The inlet
barrier filter system, shown on the following page, provides up to 99-percent dust, sand, and dirt
separation protection. The filter elements can be easily removed and replaced without special
tools.
5.8.6 Flight Control System
The flight control system consists of a conventional helicopter control system for collective,
cyclic, and anti-torque tail rotor control. The cyclic and collective control sticks incorporate
friction devices as a method for the pilot to vary movement friction and the amount of effort
required to move the control sticks. The cyclic stick lateral and longitudinal movement friction is
adjustable. The collective stick vertical movement friction and the throttle twist grip movement
friction are adjustable. The collective stick throttle twist grip can also be locked when the
operational gas producer turbine speed is attained. The copilot flight controls can be easily
removed to provide room for passengers or cargo.
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MD 500E
Technical Description

Inlet Barrier Filter System Consists of Two Air Filters

5.8.7 Electrical System
The MD 500E electrical system is a direct current (dc) system with electrical power supplied by
a 24-volt nickel-cadmium battery and a 28-volt, 85-amp engine-driven generator. The electrical
system incorporates a generic electrical wire harness that is shielded to minimize electromagnetic interference (EMI). Forward and aft line relay contacts protect main power bus and
feeder wires. Over-voltage diodes protect circuits from excessive ground power voltages. An
external power receptacle is available for ground power.
5.8.8 Environmental Control System
Cabin environmental control is accomplished by an integral heating and defogging system and
an external-air circulation system. The heating and defogging system requires no additional
equipment and uses oil cooler blower supplied unheated air and turboshaft engine compressor
supplied heated air.
Cabin ventilation with ambient external air is available using instrument panel mounted
mechanical controls to operate a moveable vane. In addition, adjustable window-mounted
ventilators are installed in each door window to provide in-flight, outside forced air into the
cabin or provide vent-air exhaust.
An air conditioning system is an available option.

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MDHI PROPRIETARY

MD 500E
Technical Description

5.8.9 Monitoring Instrumentation

Typical MD 500E monitoring instrumentation provided as standard equipment includes:
Dual engine tachometer (NR and N2)
Engine oil pressure
Engine oil temperature
Engine torque meter
Engine N1 Tachometer
Engine turbine outlet temperature
Fuel quantity
Airspeed
Barometric altimeter
Magnetic compass
Outside air temperature
Direct current ammeter
Fuel quantity
Digital chronometer
Annunciator panel caution / warning lights
o Engine chip detector light
o Engine-out warning
o Fuel filter warning
o Fuel low warning
o Generator-out warning
o Battery over-temperature warning
o Low-rotor revolutions per minute (rpm) warning
o Main rotor transmission chip detector warning
o Main rotor transmission oil pressure warning
o Main rotor transmission oil temperature warning
o Tail rotor transmission chip detector warning.
5.8.10 Caution / Warning Annunciators
Caution and warning annunciators (indicators) are located at the top of the instrument panel
above the flight instruments. A caution indication will be indicated by a yellow indicator
illumination. A warning indication will be indicated by a red indicator illumination.
Additionally, an audible warning tone will be presented for an engine out and low rotor speed
indication with the corresponding warning indicator illumination.
5.8.11 Avionics / Communications
The MD 500E is provided with a standard avionics suite. Optional purchaser configured
avionics, communications, instrumentation, etc., may be added at additional expense. To
accommodate additional avionics / communication equipment, an optional slant console panel
installation is available.

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MD 500E
Technical Description

5.8.11.1 Next-Generation Electronic Flight Instrument System

The MD 500-series helicopters will incorporate a modernized instrumentation / avionics cockpit
consisting of a Garmin G500 suite that includes a multi-function and primary flight displays
(MFD, PFD) and an engine indicating and crew alerting system (EICAS). The EICAS will
replace the caution and warning annunciators. The next-generation electronic flight
instrumentation system will work with additional equipment such as a GTN650 GPS / NAV /
COM and automatic dependent surveillance-broadcast (ADS-B) to provide next-generation air
transportation system compatibility.

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MDHI PROPRIETARY

MD 500E
Technical Description

THIS PAGE INTENTIONALLY LEFT BLANK

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MDHI PROPRIETARY

MD 500E
Technical Description

6. PERFORMANCE SPECIFICATIONS
Performance specifications for the MD 500E helicopter with the standard Rolls-Royce Model
250-C20B turboshaft engine and the optional Rolls-Royce Model 250-C20R/2 turboshaft engine
are provided below.
6.1 MD 500E Rolls-Royce Model 250-C20B Turboshaft Engine
Using the Rolls-Royce Model 250-C20B turboshaft engine, the MD 500E has a nominal empty
weight of 1,481 pounds (672 kg), and a maximum gross takeoff weight of 3,000 pounds. Ratings
are for the MD 500E with a Rolls-Royce 250-C20B Model turboshaft engine rated at 420 shp
(313 kW), derated to takeoff power 375 shp (280 kW), maximum continuous power 350 shp
(261 kW).
MD 500E Performance Specifications (Rolls-Royce Model 250-C20B)
Parameter
Maximum Cruise Speed, kt (mph)
[km/hr]
Maximum Permitted Speed, kt
(mph) [km/hr]
Maximum Range, nm (mi) [km]
Maximum Endurance, hr
Maximum Rate-of-Climb (TOP),
ft/min (m/sec)
Maximum Operating Altitude, ft
(m)
Service Ceiling, ft (m)
Maximum Hook Capacity, lb (kg)
Hover-in-Ground Effect (HIGE),
ft (m)
Hover-Out-of-Ground Effect
(HOGE), ft (m)
Maximum Takeoff Gross Weight,
lb (kg)
MTOGW External Load
Operations, lb (kg)
Empty Weight, lb (kg)
Useful Load, lb (kg)
External Load Operations, lb (kg)
Fuel Capacity, lb (kg)
Report No. MD14022801-500ETD

Condition

Imperial

Metric

Sea Level ISA

5000 ft, ISA

135 (155)
120 (138)

[249]
[222}

VNE at Sea Level

152 (175)

[282]

Sea Level, ISA

5000 ft, ISA
Sea Level, ISA
Sea Level
Standard Day
ISA +20C Day

258 (297)
290 (304)
2.8

[478]
[537]
2.8

1,770

(9.0)

1,776

(9.0)

Density Altitude

16,000

(4,877)

ISA
Standard Day
ISA +20C Day
Standard Day
ISA +20C Day

13,900
2,000
8,500
6,000
6,800
3,100

(4,237)
(907)
(2,591)
(1,829)
(2,073)
(945)

Normal Category

3,000

(1,361)

3,550

(1,610)

1,481
1,519
2,069
403

(672)
(689)
(938)
(183)

Standard Configuration
Normal Category
Usable
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MD 500E
Technical Description

6.2 MD 500E Rolls-Royce Model 250-C20R/2 Turboshaft Engine

Using the Rolls-Royce Model 250-C20R/2 turboshaft engine, the MD 500E has a nominal empty
weight of 1,517 pounds (686 kg), and maximum gross takeoff weight is 3,000 pounds. Ratings
are for the MD 500E with a Rolls-Royce Model 250-C20R/2 turboshaft engine rated at 450 shp
(336 kW), derated to takeoff power 375 shp (280 kW), maximum continuous power 350 shp
(261 kW).
MD 500E Performance Specifications (Rolls-Royce Model 250-C20R/2)
Parameter
Maximum Cruise Speed, kt (mph)
[km/hr]
Maximum Permitted Speed, kt
(mph) [km/hr]
Maximum Range, nm (mi) [km]
Maximum Endurance, hr
Maximum Rate-of-Climb (TOP),
ft/min (m/sec)
Maximum Operating Altitude, ft
(m)
Service Ceiling, ft (m)
Maximum Hook Capacity, lb (kg)
Hover-in-Ground Effect (HIGE),
ft (m)
Hover-Out-of-Ground Effect
(HOGE), ft (m)
Maximum Takeoff Gross Weight,
lb (kg)
MTOGW External Load
Operations, lb (kg)
Empty Weight, lb (kg)
Useful Load, lb (kg)
External Load Operations, lb (kg)
Fuel Capacity, lb (kg)

Report No. MD14022801-500ETD

Condition

Imperial

Metric

Sea Level, ISA

5000 ft, ISA

135 (155)
120 (138)

[249]
[222]

VNE at Sea Level

152 (175)

[282]

Sea Level, ISA

5000 ft, ISA
Sea Level, ISA
Sea Level
Standard Day
ISA +20C Day

255 (297)
287 (330)
2.7

[472]
[531]
2.7

1,770

(9.0)

1,776

(9.0)

Density Altitude

16,000

(4,877)

ISA
Standard Day
ISA +20C Day
Standard Day
ISA +20C Day

16,500
2,000
11,300
6,900
9,500
4,100

(5,029)
(907)
(3,444)
(2,103)
(2,896)
(1,250)

Normal Category

3,000

(1,361)

3,550

(1,610)

1,517
1,483
2,033
403

(686)
(673)
(922)
(183)

Standard Configuration
Normal Category
Usable

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MD 500E
Technical Description

6.3 Environmental Impact

The MD 500E noise signature is below the FAA and International Civil Aviation Organization
(ICAO) noise requirements. The following table provides the decibel values at three MD 500E
flight profiles. The figure below provides a noise level comparison (effective perceived noise
level [EPNL], in decibels [dB]) for three helicopter models and the ICAO limit.
MD 500E Operational Noise Levels for Three Flight Profiles
Flight Profile
Takeoff
Level Flyover
Approach / Landing

Measured Value,
EPNdB
86.2
84.4
88.4

ICAO Limit

Compliance Margin

91.4
90.4
92.4

5.2
6.0
4.0

MD 500E Average Noise Certification Level Comparison

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MD 500E
Technical Description

The full-page figure below provides a comparison of 500-foot overflight effective, perceived
noise levels (EPNLs) of competitor twin-engine aircraft using European Aviation Safety Agency
(EASA) data. This figure shows the MD 500E with four-blade tail rotor, MD 520N, and MD
600N helicopters provide the lowest EPNLs of light single-engine helicopters.
6.4 Safety
The MD 500E has inherent safety features. It incorporates a rigid, three-dimensional truss type
structure, with an integral roll-bar design for increased occupant safety. The airframe structure is
designed to be energy absorbing and fails progressively in the event of impact. The fuel cells are
separated well away from the outer skin, enclosed by two deep keel beams. Shoulder and seat
belts are attached to the aircraft structure rather than to the seat. The pilot and cabin doors
function both as primary and emergency exits.
Occupant seat crush boxes are incorporated into the design and provide 20g shock resistance.
The seat crush boxes were originally designed to meet Civil Aviation Regulation, Part 6 (CAR6)
requirements and have been validated under Title 14 Code of Federal Regulation (CFR), Chapter
1, Part 27, Subpart C, Section 27.562 for the MD 600N air vehicle. Seat crush boxes for the MD
600N are the same as used in the MD 500-series.
6.4.1 Crashworthiness
The MD 500E is a derivative of the OH-6A observation helicopter used extensively by the
United States Army during the Vietnam conflict in which nearly 1500 OH-6A aircraft were
operated. The OH-6A earned a reputation for being the most survivable helicopter in the world,
due to inherent design features shown in the figure below.

MD 500E-Series Crashworthy Design Features

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MDHI PROPRIETARY

MD 500E
Technical Description

The MD 500E Helicopter has Low 500-Foot Overflight Effective Perceived Noise
Levels of Comparable Light Single-Engine Helicopters
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MD 500E
Technical Description

Tests on the landing gear and fuselage sections verified the crashworthiness capability of the MD
500-series. The testing indicates that the MD 500-series helicopters will provide occupant
protection for approximately 95-percent of all civil accidents, and that the landing gear and
airframe fuselage is capable of absorbing vertical descents up to 26.3 feet per second with only
moderate crewmember injury.
6.5 Human Systems Interface
The MD 500E incorporates anthropometric design features that are compatible with 25th to 95th
percentile male or female crewmembers. Sizing parameters for the 25th and 95th percentile male
and female are provided in the table below. The canopy design meets human engineering design
requirements for windows, canopies, and windshields, as shown in the figures following the
table.

Anthropometric Sizing Parameters

Parameter
Weight, lb (kg)
Height, in. (cm)
Elbow Hand
Grip Reach, in.
(cm)
Thumb Tip
Reach, in. (cm)
Functional Leg
Reach Length,
in. (cm)

Report No. MD14022801-500ETD

25th
Percentile
Female
119.3
(54.1)
62.4
(158.5)

95th
Percentile
Female
164.5
(74.6)
68.5
(174.0)

25th
Percentile
Male
142.6
(64.7)
67.0
(170.1)

95th
Percentile
Male
201.8
(91.5)
73.9
(187.7)

12.5
(31.7)

14.1
(35.8)

13.7
(34.8)

15.4
(39.1)

27.9
(70.8)

31.4
(79.7)

30.4
(77.2)

34.2
(86.9)

39.2
(99.6)

43.2
(109.7)

43.5
(110.6)

46.0
(116.8)

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MDHI PROPRIETARY

MD 500E
Technical Description

The MD 500E Provides a 160-Degree Vertical Unobstructed View for the

Pilot and Copilot

The MD 500E Provides a 220-Degree Horizontal Unobstructed View for the Pilot
and Copilot (View is Top-Down)
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MD 500E
Technical Description

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MDHI PROPRIETARY

MD 500E
Technical Description

7. MAINTENANCE AND SERVICING

The MD 500-series of helicopters were designed for ease of supportability and low-cost
operation. Helicopter systems and components are easily accessed and can be maintained at the
lowest maintenance level. The helicopter was designed for a high level of, and ease of
replacement of line replaceable units (LRUs). The helicopter can be maintained at the line- /
shop-maintenance level using common hand tools, with easy to understand technical
publications. The MD 500-series helicopter spare parts are readily available, and most parts have
corresponding United States Department of Defense National Stock Numbers (NSNs).
7.1 Maintenance
The MD 500E design provides for the maximum maintenance support at the lowest maintenance
level. The MD 500E can be maintained using a combination of line and shop maintenance
support. Components such as engine, avionics, interior components, air-conditioning, etc., are
considered LRUs. Line replaceable units (and any subcomponent shop replaceable units) can be
removed and replaced easily and modularly, as necessary, and at the lowest maintenance level
allowed.
Typical for small- to mid-sized helicopter systems are fixed time between overhaul (TBO)
intervals for the engine, transmission, main rotor, and flight controls. Within these items are also
life-limited components that must be monitored and replaced at the end of life hours. When
required, components requiring further maintenance action can be removed and forwarded to the
appropriate-level shop.
The MD 500E helicopter airframe uses an on-condition maintenance concept, which allows
scheduled inspections / checks. To be compliant with commercial regulatory requirements, an
MD 500E continued airworthiness inspection program was developed by MDHI. This program
provides for schedule inspections, and also includes life-limited component replacement. The
maintenance and inspection intervals are provided in the Handbook of Maintenance Instruction.
Airframe-related inspection intervals occur every:
100 hours
300 hours
600 hours
1200 hours
Yearly
Special time-phase inspections.
The engine also has life-limited components, a fixed TBO, and inspection intervals. The MD
500E life-limited parts, overhaul intervals, and inspection intervals are listed in the table below.

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MDHI PROPRIETARY

MD 500E
Technical Description

MD 500E Life-Limited Parts, Overhaul, and Inspection Intervals

Component

Life Limit, hr

MAIN ROTOR
Blade
Blade Pin
Hub Assembly
Upper Thrust Bearing Cup
Upper Thrust Bearing Cone
Lower Thrust Bearing Cup
Lower Thrust Bearing Cone
Pitch Housing
Retention Strap
Lead-Lag Hub Bolt
Lead-Lag Hub Link Assembly
Lead-Lag Dampers
Swashplate
Drive Shaft
Mast Assembly
DRIVE SHAFTS, COUPLINGS, AND
CLUTCHES
Main Rotor Transmission Drive Shaft
Main Rotor Transmission Drive Shaft
Coupling
Main Rotor Transmission
Overrunning Clutch Assembly
Oil-Cooler / Blower Bearing
Oil-Cooler / Blower Belt
ANTI-TORQUE SYSTEM
Tail Rotor Drive Shaft
Tail Rotor Transmission Input
Gearshaft
Tail Rotor Transmission Output Pinion
Gearshaft
Tail Rotor Transmission
Tail Rotor Blade Assembly
Tail Rotor Hub
Tail Rotor Retention Strap Assembly
TAIL BOOM
Tail Boom Attach Bolts
Tail Boom Assembly
Vertical Stabilizer Assembly
Report No. MD14022801-500ETD

Overhaul
Interval, hr

3,530
7,600
8,900

Inspection
Interval, hr
100
300
2 yr / 2,770
2 yr / 2,770
2 yr / 2,770
2 yr / 2,770

9,100
2,770
6,120
11,080

100

600
2 yr / 2,770
300

5,020
10,450

3,790

300

4,300
5,000
1,800
1,200
1,200

100/300

13,900
12,000
7,290
4,800
5,140
3,450
5,100
21,950
10,300
12,700
36

100
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MD 500E
Technical Description

MD 500E Life-Limited Parts, Overhaul, and Inspection Intervals

Component

Life Limit, hr

Horizontal Stabilizer Assembly

CONTROLS
Longitudinal Idler Bellcrank Assembly
Cyclic Stick Trim Switch
AIRFRAME
Battery Over-Temperature Sensor
Interior
Exterior
Landing Gear
Main Rotor
Drive Train
Flight Controls
Anti-Torque System
Electrical System
Engine Compartment
ENGINE
Compressor Module
Compressor Impeller
Turbine Module
First-Stage Turbine Wheel
Second-Stage Turbine Wheel
Third-Stage Turbine Wheel
Fourth-Stage Turbine Wheel
Fuel Control
Governor
Fuel Pump
Fuel Nozzle
Compressor Bleed Valve
Starter / Generator

7,700

Overhaul
Interval, hr

6,500
1,000

Inspection
Interval, hr
100
100

1200
100/300
100/300
100/300
100/300
100/300
100/300
100/300
100/300
100/300
3,500
3,550/9,150
3,500

1,750

1,775/3,000
1,775/3,000
4,550/6,000
4,550/6,000
2,500
2,000
2,250
2,500
1,500
1,200

NOTES:
Detailed maintenance / inspection information is provided in the Handbook of Maintenance
Instruction, Rotorcraft Flight Manual, and Supplier Technical Publications (i.e., Rolls-Royce).
Bearing grease re-pack task.
Every 600 hours up to 4200 hours then every 300 hours after.
With cargo hook operation.
Engine inspection intervals at 100, 150, 300, 600, 1000, and 1500 hours are detailed in the
corresponding Rolls-Royce Maintenance Manual.
Value represents hours / cycles.
Hot section inspection.

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MDHI PROPRIETARY

MD 500E
Technical Description

7.2 Servicing
The MD 500E was designed for ease of maintenance, incorporating built-in features that
eliminate support equipment and aid servicing. These features include:
Spring loaded doors that provide engine and main rotor head access (refer to figure
below)
Quick access panels
Integrated engine water wash system

The MD 500E has Built-in Steps to Provide Access to the Main Rotor Head without
External Ground Support Equipment

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MDHI PROPRIETARY

MD 500E
Technical Description

The MD 500E helicopter has been designed for servicing and operation using common,
commercially-available compounds. Servicing locations are shown in the figure below. Servicing
is performed in accordance with the corresponding equipment maintenance manuals. Servicing
intervals are detailed in the MD 500E Handbook of Maintenance Instructions. Capacities and
compounds used to service the MD 500E are listed in the table on the following page.

MD 500E Servicing Location Points

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MDHI PROPRIETARY

MD 500E
Technical Description

MD 500E Fluid Capacities and Specifications

Component
Engine
Overrunning
Clutch
Main Rotor
Transmission
Tail Rotor
Transmission

Compound
Lubricant
Lubricant
Lubricant
Lubricant

One-Way Lock

Lubricant

Battery

Distilled
Water

Fuel Cell

Fuel

Capacity

Specification

3.0 quarts
(2.84 liters)
3.64 ounces
(107 cc)
14.0 pints
(6.62 liters)
0.5 pints
(0.23 liters)
0.67 ounces
(20 cc)

MIL-PRF-7808G /
MIL-PRF-23699C

As Required

MS36300

64.0 gallons
(242 liters)
416 pounds

ASTM-D-1655 Jet A
ASTM-D-1655 Jet A-1
ASTM-D-1655 Jet B
ASTM-D-1655 JP-1
ASTM-D-1655 RP-3
ASTM-D-6615 Jet B
MIL-DTL-5624 JP-4
MIL-DTL-5624 JP-5
MIL-DTL-83133 JP-8

Notes

Mobil AGL
Mobil AGL
Mobil AGL
MIL-PRF 5606 /
MIL-PRF-6083

NOTES:
Refer to Rolls-Royce Operation and Maintenance Manual for approved oils
Oil specification type mandated by ambient temperature. Refer to Rolls-Royce Operation and
Maintenance Manual.
Refer to Rolls-Royce Operation and Maintenance Manual for complete fuel specifications.
At 40F and below, fuel must contain anti-icing additives per MIL-I-27686. Refer to Rolls
Royce Operation and Maintenance Manual.

7.3 Hourly Cost

Current, estimated direct operating cost per operating hour data using the Rolls-Royce Model
250-C20B and Rolls-Royce Model 250-20R/2 are shown in the following tables, respectively.
This data is based on current-year 2014 U.S. dollars.

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MDHI PROPRIETARY

MD 500E
Technical Description

MD 500E Estimated Direct Cost Per Hour Using Model 250-C20B Turboshaft
Engine is Based on Current-Year (2014) U.S. Dollars
Cost, U.S.
Dollars ($)

Activity

Total

Rolls-Royce Model 250-C20B

Fuel and Lubricants
Fuel at $3.93 per gallon at approximately 27 gallons per hour
Lubricants at 3-percent of fuel

$106.11
$3.18
$109.29

Airframe Maintenance and Spares

Maintenance Labor Cost:
Scheduled (0.15 man-hour per flight hour) at $75.00 per hour
Unscheduled (0.26 man-hour per flight hour) at $75.00 per
hour

$11.25
$19.50
$30.75

Spares Cost:
Scheduled (Inspection) Parts: Used during Periodic
Inspection (e.g., filters, seals, o-rings, etc.)
On-Condition / Unscheduled Parts
Reserves: Component Overhaul (Time Between Overhaul)
Reserves: Limited-Life Parts

$5.78
$21.12
$78.65
$52.74
$158.29

Engine
Scheduled Maintenance Labor and Parts
Reserve for Engine Overhaul, Spares, and Accessories

$3.50
$80.38
$83.88

TOTAL DIRECT OPERATING COST

$382.21

NOTES:
Fuel cost and labor rate is based on U.S. average cost while operating under the following
conditions:
Gross Weight: 10-percent less than maximum certified
Speed: Maximum range speed, 117 kias
Altitude: 1,000 feet (304 m) on a standard day.
Overhaul costs are based on participation in factory exchange program.
Engine fleet maintenance costs provided by Rolls-Royce Engine Company.
Indirect costs such as insurance, hangar, salary, etc. are not included.
Actual costs will vary, depending on local operating conditions, pricing, and supplier practices.

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MDHI PROPRIETARY

MD 500E
Technical Description

MD 500E Estimated Direct Cost Per Hour Using Model 250-C20R/2 Turboshaft
Engine is Based on Current-Year (2014) U.S. Dollars
Cost, U.S.
Dollars ($)

Activity

Total

Rolls-Royce Model 250-C20R/2

Fuel and Lubricants
Fuel at $3.93 per gallon at approximately 27 gallons per hour
Lubricants at 3-percent of fuel

$113.97
$3.42
$117.39

Airframe Maintenance
Maintenance Labor Cost
Scheduled (0.15 man-hour per flight hour) at $75.00 per hour
Unscheduled (0.26 man-hour per flight hour) at $75.00 per
hour

$11.25
$19.50
$30.75

Spare Parts
Scheduled (Inspection) Parts: Used during Periodic
Inspection (e.g., filters, seals, o-rings, etc.)
On-Condition / Unscheduled Parts
Reserves: Component Overhaul (Time Between Overhaul)
Reserves: Limited-Life Parts

$5.78
$21.12
$78.90
$52.74
$158.54

Engine
Scheduled Maintenance Labor and Parts
Reserve for Engine Overhaul, Spares, and Accessories

$3.00
$95.44
$98.44

TOTAL DIRECT OPERATING COSTS

$405.12

NOTES:
Fuel cost and labor rate is based on U.S. average cost while operating under the following
conditions:
Gross Weight: 10-percent less than maximum certified
Speed: Maximum range speed, 117 kias
Altitude: 1,000 feet (304 m) on a standard day.
Overhaul costs are based on participation in factory exchange program.
Engine fleet maintenance costs provided by Rolls-Royce Engine Company.
Indirect costs such as insurance, hangar, salary, etc., are not included.
Actual costs will vary, depending on local operating conditions, pricing, and supplier practices.

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MDHI PROPRIETARY

MD 500E
Technical Description

8. PRODUCT SUPPORT
MD Helicopters, Inc. is dedicated to successful fielding, training, warranty support, and
customer support of MDHI aircraft. MD Helicopters, Inc. has worldwide service centers and
field service representatives available for localized support.
8.1 Training
The MDHI commercial training center offers cost-effective, factory-designed transition-flight
and maintenance-crew training courses for MDHI-manufactured helicopters. This training,
conducted by senior instructors with extensive product experience, provides customers / students
with the detailed knowledge of MDHI products that will increase safety, reduce insurance costs,
and result in more efficient operation of the aircraft. Training is conducted at the MDHI facility
in Mesa, Arizona. Training using customer aircraft can also be arranged provided insurance,
meeting MDHI requirements, is available.
8.1.1 Pilot Training
Transition flight, maintenance test, and recurrent pilot training are available from MDHI. Flight
transition pilot training for one pilot is included as part of each MDHI helicopter purchase.
8.1.2 Transition Flight Training
The transition flight training course is designed to familiarize a rated helicopter pilot with
operation of the MDHI aircraft. The transition flight training course is a five-day course that
introduces the student to all the associated company publications, as well as detailed
explanations of all aircraft systems and daily / preflight procedures. The ground school requires
16 to 20 hours to complete, including examination and examination review. The student is
expected to pass the examination, demonstrating basic knowledge of the aircraft. The transition
flight training syllabus includes six hours of instructor time and is provided in four flight lessons:
Normal operations
Advanced operations (maximum gross weight flight)
Maintenance and systems operations
Emergency / malfunction procedures.
8.1.3 Recurrent Flight Training
Additional, optional, recurrent pilot training is available for existing MD 500E pilots. Recurrent
pilot training provides a pilot review of MD 500E helicopter systems and operations, and uses
flight review, proficiency checks, or other checks to review rules, maneuvers, and procedures to
demonstrate existing pilot skills. Training is conducted over a three-day period and consists of
ground school and two to three hours of flight time. Ground school training includes a review
and discussion of airworthiness directives and notices, helicopter systems, flight manual review,
preflight inspection, followed by an open-book exam.

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MD 500E
Technical Description

8.1.4 Maintenance Training

The airframe maintenance course familiarizes a licensed aircraft and powerplant mechanic with
the maintenance and inspection of aircraft major systems. Training adheres to original equipment
manufacturer standards and includes an overview of supporting maintenance documentation,
service bulletins, service letters, and maintenance logbook. All training materials required to
conduct maintainer training (i.e., instructional materials, handouts, presentations, training guides
/ aids, tests / exercises) are returned to each trainee. Hands-on training using MDHI- or
customer-furnished equipment will be provided as necessary to supplement the classroom
instruction. Training instruction and technical information are conducted in the English
language. Course syllabus includes:
Airframe
Flight control system
Environmental control system
Power train
Rotor system.
Maintainer training for one maintainer is provided as part of the helicopter purchase.
8.2 Warranty
The MD 500E commercial helicopters are covered by a commercial warranty which is
administered by MDHI Mesa, Arizona. Supplier products (e.g., turboshaft engine, avionics, etc.)
are separately warranted through the product supplier.
The MDHI commercial warranty is a materials and workmanship type warranty that begins upon
customer helicopter / spare parts acceptance / delivery. The customer will perform prompt repair
or replacement of helicopter specific discrepant hardware. For warranty claims pertaining to
aftermarket spare parts and components, the customer, at their option (with prior approval),
either:
Returns the non-conforming or defective part or component for credit or refund; or
Requests correction or replacement of the affected part or component. Associated
shipping costs shall be shared by the customer and the vendor.
8.2.1 Warranty Claims
All warranty claims begin with completion of an MDHI service and operations report (SOR)
document. The completed SOR document is submitted to MDHI field services for technical
accuracy and completeness review and to determine if additional action is needed. When the
review is completed, the SOR is forwarded to the MDHI warranty / repair department for
determination of warranty claim status. The circumstances of the failure, aircraft and component
time, date of submittal and nature of the claim, and other factors, are evaluated in accordance
with the current published MDHI warranty. The limited commercial warranty (CSP-A-2) and
SOR forms can be accessed through the MDHI website.

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MDHI PROPRIETARY

MD 500E
Technical Description

8.3 Service Centers

MD Helicopters, Inc. has approved service centers located worldwide. The figure below shows
MDHI worldwide approved service centers locations. Detailed service center information is
available on the MD Helicopters website.
8.4 Field Service
Dedicated Field Service Representatives are available to support fielded MDHI products. Field
Service Representatives are available for the following locations:
Asia / India / Australia / New Zealand
Eastern North America
Middle East / Africa
Mexico /Central America / South America
Russia / Commonwealth of Independent States
Western North America.

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MDHI PROPRIETARY

MD 500E
Technical Description

MD Helicopters, Inc. Worldwide Service Center Locations

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