MANARAT INTERNATIONAL UNIVERSITY

Plot No. 16, Road No. 106, Gulshan-2, Dhaka-1212, Tel: 9884736, 8817525, 9893226, Fax: 9862226
Website: www.manarat.ac.bd; e-mail: admission@manarat.ac.bd; emahmud@manarat.ac.bd

Department of Business Administration

Course Outline: Management Information Systems & Decision Making

Techniques (MIS-531)

Course Description & Goals:

This course helps students to see the connection between information systems (IS) and business
performance. The use of information and communication technologies (ICT) by individuals and
organizations dominates the business world. There is a fundamental change going on in the way
that organizations run businesses and interact with each other. New types of infrastructure and
applications are developed and utilized such as ERP (enterprise resource planning), IOS (interorganizational systems), RFID (radio frequency identification), CRM (customer relationship
management), to name a few.
The aim of the course is to enable students to assess the opportunities and problems that
managers in a wide range of organizations face as they attempt to use these IT applications to
add value to their businesses. It also aims to help students understand transformational changes
within and across industries. These changes have strategic implications for many businesses.

Instructor Information

Md. Abdullah Al Mahmud

Senior Lecturer in MIS,
Department of Business Administration
Manarat International University
Cell: 01718150263
Email: emrul151@yahoo.com, emahmud@manarat.ac.bd
Website: http://www.classjump.com/emrulmahmud

Textbook

Management Information Systems-Managing the Digital Firm - 12th edition K.C. Laudon &
J.P. Laudon, 2012, Prentice Hall

Reference book:
1. Management Information Systems - 10th edition-J. A. OBrien & G. M. Marakas
2. Management Information Systems - 10th edition-Raymond McLeod Jr. and George P.
Schell
3. Information Technology For Management-6th edition-Turban, Leidner, McLean,
Wetherbe
4. Managing and Using Information Systems: A Strategic Approach-4th edition- Keri
Pearlson & Carol Saunders

Technology Requirements
Participation in this course will require the basic technology:
A computer with reliable Internet access,
A web browser,
Acrobat Reader,
Microsoft Office,

Course Objectives

The major objectives of this course revolve around helping the student:
Understand the ways in which organizations use information technology for competitive
advantage.
Develop an understanding of the terminology associated with all aspects of information
systems.
Become familiar with key concepts related to hardware, software, telecommunications,
database systems, and systems development.
Study the various types of electronic commerce applications in use today and likely to
emerge in the coming years.

 Examine long-term trends in information technology that will impact organizations in the
future.
Cultivate a deeper understanding of advanced users of Microsoft Excel for complicated
decision-making and information analysis scenarios.

TEACHING METHOD:

As future business professionals, students are expected to have read assigned materials and to
have completed assignments prior to each class. The course is delivered a mixture of lectures and
class discussions for case studies to help students develop insights into the way IT is used and
managed in business organizations. The class discussions/lectures are intended to emphasize the
primary concepts from each reading and to provide an opportunity to answer any questions that
may result from the readings and/or assignments. Because of the intensive nature of this class, it
is essential that each student allocate adequate time to prepare for every week's activities. Do not
get behind!

Measurable Learning Outcomes

After taking this class, students should be able to:
1. Understand and discuss intelligently the current technical and managerial issues
regarding personal computer technology;
2. Understand and discuss intelligently the current technical and managerial issues
regarding networking and telecommunications technology;
3. Understand and distinguish various types of business information systems existing in
organizations;
4. Understand the role of information technology in business process "reengineering," and
how it can be used to attain competitive advantages;
5. Understand and discuss intelligently the ethical and security issues relating to the use of
information technology.

Grading & Marks Distribution

Grading will be according to the guidelines of the MIU BBA program as outlined in the BBA
program bulletin. It will be based on homework assignments, exams and class participation.
Though final grade will be calculated according to MIU outlined standard, I will evaluate your
performance on the basis of following distribution. My distributed marks will be converted to
MIU outlined standard. The distribution of grades is given below:

Evaluation Procedures
Class Attendance

10%

Case study & Presentation

5%

Report & Viva

10%

Class Test & Class Participation

10%

Class Discussion

5%

Mid-Term

20%

Final

40%

Total

100%

Grade and Grade Point Standard

Marks

80-100

75-79

70-74

65-69

60-64

55-59

50-54

45-49

40-44

Below-40

Grade

A+

A-

B+

B-

C+

4.00

3.75

3.50

3.25

3.00

2.75

2.50

2.25

2.00

Grade Point

Attendance Policy: The students will get 10 marks at the first class of overall 24 classes. Each
class contains 10/24=.4167 mark. As 50% attendances is the minimum requirement for the
course thats why each absent will reduce students marks by 10/12=.83. That means if any
student absent 50% of the class will get 0 marks, and the student whose attendance is below 50%
will get negative marks. Besides the deduction policy, there will be 2 bonus marks for the
students who have above 90% attendance.

Class Discussion & Presentation:

Students are expected to come prepared to contribute regularly in the class. For this two students
have to discuss the prior class topic in each class. The discussion should like dialogue which
generates ideas and concept in every class.
The quality of contribution is much more important than the quantity. I recognize that not all
students are equally comfortable with participating in class; however, this is a relatively benign
environment in which to practice skills that you will need later in life. The class participation

grade policy is simple: if you make an effort to attend regularly and participate occasionally,
you will get full credit. If you are concerned about your class participation, please see me to
arrive at a solution.
You are responsible for all of the materials covered in the lectures. Further, exams will include
questions on materials covered in lectures but not in the readings. In the event of absence, you
are responsible for obtaining notes and assignments from fellow classmates. Do not expect the
instructor to provide this material on an individual basis.

Case Study: There are five case assignments in the course. Each case will also be discussed in
the lecture immediately following the day in which the corresponding assignment is due. A
detailed note on what we expect in your case write-ups will be posted on Site address at least one
week before the first case assignment is due. Please be prepared to refer to your case write-up
and participate fully in the case discussion.

Report: The course contains a project work or report. The guidelines about the project paper
will be provided to the Site address prior to the project paper submission. Here is the description
of the project.
PROJECT DESCRIPTION
In the project, you will investigate and evaluate an information system (or systems) within an
organization. You will apply the material and thought processes learned in class to the
assessment of a real-world MIS. As part of a four- or five-person team, you will also practice
teamwork and allocation of work within project planning.
Each team will select an organization, obtain its co-operation, interview one or more employees
within the organization to learn about its MIS, and write a paper describing its investigation and
assessment. Each team member will complete a peer evaluation of the others.
Each paper will differ depending on the organization, but all must include:
1.
2.
3.
4.

A description of the organization and the products and/or services it provides.

A description of the system functions and a categorization of the system(s) analyzed.
The impacts of the MIS on the organization.
A criticism of this system.

Other information that may be included, as pertinent to the company, the system(s), and your
interests, is:
5.
6.
7.
8.
9.

A description of the hardware, software, and telecommunications system.

A description of how the system was built or acquired.
A discussion of how the system is used to gain competitive advantage.
A description of its use.
A comparison to other systems discussed in class and/or studied in the text and readings.

When narrowing the topic for your paper, consider the person(s) to be interviewed. Interviewees
who are end-users of systems are likely to know more about topics 7 and 8 than about 5 and 6.
The reverse is probably true for interviewees who work in Information Systems departments.
Also, consider that most organizations have multiple information systems; you may choose to
cover one in very extensive analytical depth or to do an overview of all (or several) systems
within the organization, in which case a detailed "compare-and-contrast" among the systems is
required. Here too, the person(s) you choose to interview may be a factor in this choice.
Each group is expected to:
1. Provide a short written report, stating the option the group chose and the process they
have chosen to analyze or design. Included should also be a preliminary project plan
(what each team member is planning to do!). You will be informed about the due dates
later.
2. Make 15 minutes (with an additional 5 minutes for questions) presentation of the project
to the class. Your group will be given no more than 20 minutes for the presentation, so it
is very important to plan what information you want your audience to receive. Present
the big picture DO NOT read your slides to the class. A good rule of thumb is plan for
2 minutes per PowerPoint slide. Your presentation will be terminated after 20 minutes
have passed!
3. Turn in PowerPoint slides (printed six to a page) plus full size process flow charts and
tables. Please - no report covers (binders)! Bring enough copies (in black and white
only) for each class member and the instructor. You must also send a soft copy to the
instructor on or before the day of your presentation.
Note that all team members should be able to explain at a high level what was done, and be able
to answer questions posed by the instructor and the class! It is unacceptable to simply present a
project from work that was done by others. The presentation should make clear what was
actually accomplished by each team member!
The student's project grade will be the group's grade with adjustments based on peer evaluations.

Peer evaluation:
At the end of the course, you will be asked to evaluate yourself and the other members of your
group. You will be asked to assign a value between 0 and 10 (10 = Best) on each of the criteria.
A reason needs to be given for each score below 5. These ratings are gauging each team
members contribution.

Participati
on

Group Member's Name

Quality
of

in group
activities
work

Quantity
of work

Total
Ability to Finished
work as a assigned
Points
team
work on Given
member
time

Self:

EXAMPLE
Class Test & Class Participation: There will be two class tests in the course, contains 5
marks each. One class test will be held before the midterm examination and the other one will be
on before the final examination. Beside these, the students who will participate in the class
discussion will get bonus marks.

Exams:
The course contains one mid-term and one final exam. The final exam will emphasize material
covered after the mid-term.
Absences from the final exam will be entertained only in cases of emergencies. The instructor
must be notified before the exam if you will be unable to take it and will require documented
proof. In such cases, a make-up exam will be rescheduled.

Course Schedule
The following is the tentative schedule of topics to be covered during the Semester. It is possible
that there will be changes in the schedule as the course progresses. Changes to this schedule will
be announced during class in advance of the class periods that will be affected.
Assignment
Session
Topic
Reading
Due
1

Introduction of the course

Information Systems in Global Business Today

Chapter 1

Chapter 2

Global E-Business: How Businesses Use Information

Systems
Information systems, Organization and Strategy

Chapter-3

IT infrastructure and Emerging Technologies

Chapter-5

Mid Term Examinations

7

Foundations of Business Intelligence

Chapter-6

Telecommunications, the Internet and Wireless

Technology

Chapter-7

Securing Information Systems

Chapter-8

10

Securing Information Systems

Chapter-8

11

E-Commerce: Digital Markets, Digital Goods

Chapter10

12

E-Commerce: Digital Markets, Digital Goods

Chapter10
Chapter-

13

Enhancing Decision Making

12

Review class for Final Examination

Final Examination

Remember my aim to make you understand that you must get the value for what you have paid.
You must add value in yourself to be competitive in your search for an accomplished future.

WISHING YOU ALL THE BEST!