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Mohammad Zoubi

(817)-291-0298; Mmz150130@utdallas.edu
http://www.linkedin.com/in/mohammad-zoubi-654010109
EDUCATION
The University of Texas at Dallas
May 2017
B.S., Business Administration; Minor in Finance
GPA 3.3
Tarrant County College
Associates of Arts Degree
GPA 3.7
EXPERIENCE
Pappadeaux - Richardson, Texas
July 2015 February 2016
Customer Service Representative
Communicated with customers in a professional, conflict resolution, payment processing
and opening/closing procedures
Provided recommendations for the guests to up sell and increased sales by 10%
Recommended seasonal items and daily specials to prospective customers
Rugs City Dallas, Texas
May 2015 July 2015
Customer Service Representative
Managed the store for 3 weeks during the owners absence
Guided the potential customers through the store to find what fits their needs
Reconciled daily receipts and systematized truncation data using Microsoft Excel
Answered customers phone calls and answered their questions
ACADEMIC PROJECT
Business Communication
January 2016
May 2016
Developed a 10-page proposal about helping the immigrants to get their education
Designed 15-minute interactive Prezi presentation to educate 50 students about resolving
issues immigrants could face
Reviewed business writing and techniques for clear and concise electronic workplace
communication

ORGANIZATIONS
Phi Theta Kappa, UT Dallas
2014 Present
ADDITIONAL INFORMATION
Technical: Microsoft Word, Excel and PowerPoint
Languages: Advanced Arabic
Eligibility: Eligible to work in the U.S. with no restrictions

November

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