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LISA MADIGAN
Illinois Attorney General
Consumer
500 South
Fraud Bureau
Second Street
Springfield
IL 62706
gov
Phone( Evening)
ille IL 50476
Email Address
Senior Citizen
Veteran
Service Member
NAME
No
No
No
OF SELLER/ PROVIDER
Name
Alexander
Address
401 W
OF SERVICE
Name
King- Farms
Henry
st (
111 East
another address
IL
Address
Exchange St)
pp
Phone
Phone
l3S
Website
Website
Complained
Yes
Complained
Person
others
Phone
TRANSACTION
Transaction
INFORMATION
Date
Signed a contract?
Product was advertised?
How?
No
to Company?
to company?
COMPLAINT
to date
Amount
paid
Method
of payment
Transaction
560. 00
Total cost
2015- 08- 17
Yes on 2015- 08- 17
Yes on 2015- 08- 17
Location
$ 560. 00
Check:
Over the telephone:
No
DESCRIPTION
We had ordered a whole hog in Aug we sent them our money and they said the pig would be ready and sent to locker Feb. 28th.
This order also included delivery. I called after not receiving our product and she said the pig didn't finish out as soon as expected
so It will be ready end of March. So again waiting no pig I call back in March wanting to know where our pig is then they sat they
switched lockers and are backed up ad it will be April so I wait through April nothing. I call again it will for sure be delivered May
2nd. Again no pig I call again they say it will be ready on the 9th I call again they say the 11th for sure again nothing. I call again
5/ 11/ 2016 11: 30am they say they are behind now it won't be delivered for a couple weeks can't give me an exact date. I ask for a
refund and they will not do that. I tried to call back to call the locker the pig is supposedly at and now they will not answer the
phone.
REQUESTED RELIEF
I would like a full refund or the product that I ordered delivered undamaged.
NOTIFY BUSINESS:
I have no objections to the content of this complaint being forwarded to the business or person the
complaint is directed against.
By filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure of
non- public personal Information, with the Office of the Attorney General about any and all matters connected with this complaint.
OFFICE INFORMATION
Reference( su! ls. L.37
C.TJ Submitted:
OAG2
f6f0000.
4359
1Al+ 7II1Otab
Mg N(
1
In
CHI
Office:
Language:
11- R
English
SO
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LISA MADIGAN
Illinois Attorney General
Consumer
500 South Second
Fraud
Bureau
Street
Chicago IL 60601
Springfield IL 62706
217)
312)
782- 1090
814- 3000
CONSUMER COMPLAINTS
gov
ONLINE SUBMISSION
FORM
COMPLAINTANT
Walworth
County
Name
Address
N9185
Phone ( Daytime)
East
Phone ( Evening)
Email Address
Senior Citizen
No
Veteran
No
Service Member
No
Hickery Street
Troy WI 53120
ADDITIONAL
Alexander
Address
401 W.
King
IL
Address
IL 61235
Phone
Phone
Name
Farms
Henry
Atkinson
Website
alexanderkingfarms.
Complained
Yes
Website
com
Complained
No
to Company?
to company?
Person
Pat King
309) 945- 1775x
Phone
TRANSACTION INFORMATION
Signed
How?
No
Yes on 2015- 07- 07
a contract?
Product
was advertised?
Other(
please
Total cost
Amount paid to date
Method of payment
2015- 07- 24
Transaction Date
Transaction
spedfy): Facebook
Location
1, 760. 00
$
1, 760. 00
Debit Card:
Over the telephone:
DESCRIPTION
On approximately July 7, 2015 I saw an ad on Facebook advertising Berkshire pork for sale. I inquired about the pig and was
instructed to contact Alexander King Farms. I contacted the AKF on 7/ 24/ 16 to pay the required $ 200 deposit. I was told that I
would receive information in January 2016 to pay the balance of$ 130 and when the pig would be taken to the storage locker. On
1/ 7/ 16 I contacted AKF and spoke with Samantha, whom stated that the pigs were too small and would not be going to the
storage locker. I called again on 2/ 5/ 16 and Samantha stated the pig would be going to the locker on 3/ 15/ 16. I paid the
remainder of$ 130 on that date. At that time Samantha stated they were having a 50% off sale on their Angus cows and asked if
I would like to purchase the cow. I then paid an additional $ 1200 for a of a cow that was to be delivered of October 2016. I
finally received a call from AKF, unsure of the name, our pig had gone to the locker on 3/ 17/ 16 and was told to contact Eureka
farms to give them the cuts. My husband contacted Eureka Farms on 3/ 19/ 16 to place the order for our cuts. On 4/ 4/ 16 AKF
contacted me to pay for the processing fee. On my Invoice that I received the processing fee clearly states that it would run
between $ 150- 200 depending on the cuts we selected. When we selected our cuts we did not request any special cuts. Samantha
from AKF told me that I would need to pay$ 230 for processing fee and I asked her why and explained that that is not what the
invoice states. Samantha stated that they were using a new locker and they had Increased their price. I paid the $ 230 processing
fee. She stated that the pig would be delievered to our door the week of April 5th. Samantha stated that they only ship on Tue,
Wed, and Thurs but we would receive our pig this week. On April 7th we still had not received our pig. I called AKF, not sure who
I spoke to, and they stated that the dates were wrong and that we would not receive our pig until the week of April 25th because
they thought our pig had gone to the locker on February 15. Our pig did not go to the locker until March 15. The week of April
l
OFFICE INFORMATION
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5th we still did not receive our pig. I called AKF on April 28th and asked to speak to a supervisor because they were not sure
vhy our pig was not shipped. I spoke with Pat King, the owner, and he assured me that there was a pig and they were running
iehind and that our pig would be shipped the week of May 9th. He went on to say that there was indeed a certified organic
taturally grown Berkshire pig ready for us. He said that they were having problems with the office staff getting the orders correct
tut that he came In the office and fired them all and they were making big changes. He apologized for me not getting the correct
nformation and offered me $ 40 off the next purchase that I made. I asked him if this would be happening the same way with the
ow we ordered for October delivery and he stated no, you will have your cow 5 weeks from October 29th processing date. I
iccepted his explanation. Then the week of May 9th came and still no pig. On 5/ 12/ 16 I again phoned AKF and I was told they
tad no record of me purchasing a pig or a cow. I called several different numbers, left a message for Beth King, and spoke again
vith Samantha, whom said she would personally tell Pat that I called and would have him call me back, I have not received a call
tack from anyone at AKF. I called Eureka Farms on 5/ 12/ 16 and spoke with Ericka and she stated that our pig has been ready
Ince 3/ 23/ 16 and that they had a lot of pigs for AKF that AKF has not paid for the processing fee. I contacted AFK again on
i/ 13/ 16 and spoke to Samantha, whom emailed me a copy of my invoice. Samantha stated that Eureka is lying to me and that
he pig is not done. When I said it was she stated that AKF was waiting for a " lot of pigs to be done at one time to pick up".
tEQUESTED
RELIEF
would like a complete refund of the $ 1760. 00 that I have paid for a pig and cow. I have not received the pig when promised
Ind I don't want to go through this again with the cow.
NOTIFY BUSINESS:
I have no objections to the content of this complaint being forwarded to the business or person the
complaint
Is directed
against.
ly filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure of
ion- public personal information, with the Office of the Attorney General about any and all matters connected with this complaint.
OFFICE INFORMATION
Rrs
-r_
mnrcennnnoecnn
ELO5ubmitted:
M'ntct70Y' AW4:
i9IPM
Mal Office!
Flit
Language: -
Nish
print Date
1:
2016 a.01. AM
D'
DIl
KING FARMS
401 W HENRY ST
ATKINSON, IL 61235
309- 945- 3774
ALEXANDER-
PAS)
INVOICE
CASSANDRA ANDERSON
N9185 HICKERY ST
EAST TROY, WI 53120
Invoice#
0002195
Due Date
01/ 1512016
COM
SF: WENT
TO EUREKA LOCKER
ON 3/ 15/ 16
Item
Quantity
Amount
330. 00
1. 00
330. 00
230. 00
1. 00
230. 00
Unit Price
Description
Product
Service
COMPLIMENTARY
Service
PROCESSING
BERKSHIRE
PORK
DELIVERY
AND HANDLING
Subtotal
560. 00
Total
560. 00
Amount Paid
560. 00
Due
0: 00
Balance
NOTES: PLEASE REMIT$ 200 DEPOSIT BY 07- 23- 15 TO CONFIRM YOUR RESERVATION. AS SOON AS YOUR
DEPOSIT IS RECEIVED, WE WILL SEND YOU AN UPDATED INVOICE. THE REMAINING AMOUNT DUE ON YOUR
INVOICE WILL BE DUE IN FULL 2 WEEKS BEFORE YOUR HOGS BUTCHER DATE. TOTAL COST OF THE HOG IS
330.
IF YOU DECIDE THAT YOU WOULD LIKE TO PAY IN FULL UP FRONT, PLEASE ENCLOSE A CHECK MADE OUT
TO AK FARMS FOR$ 310.
LIVE WEIGHT OF HOG AT THE TIME OF BUTCHER WILL BE BETWEEN 230 AND 260 POUNDS.
DRESSED WEIGHT WILL BE 67%- 75% OF LIVE WEIGHT.
TABLE WEIGHT WILL BE 72%- 82% OF DRESSED WEIGHT.
IL.
BUTCHER DATE IS SET FOR FEBRUARY 28TH, 2016! AK FARMS WILL CONTACT YOU WHEN YOUR HOG GOES
TO THE LOCKER. AT THAT TIME YOU WILL HAVE THE OPPORTUNITY TO COMMUNICATE WITH THE LOCKER,
AT YOUR CONVENIENCE, ABOUT HOW YOU WOULD LIKE YOUR PORK PROCESSED. YOU MAY HAND SELECT
YOUR CUTS!
NOTATION: THE PROCESSING CHARGES ARE ESTIMATED AT ABOUT$ 150-$ 200. THIS IS AN ESTIMATE. THE
LOCKER WILL CONTACT YOU WITH YOUR ACTUAL PROCESSING TOTAL. CUSTOMERS WILL PAY THEIR OWN
PROCESSING CHARGES DIRECTLY TO THE LOCKER. YOU CAN PAY OVER THE PHONE, IN PERSON, OR YOU
CAN MAIL A CHECK.
AFTER PAYMENT TO THE LOCKER HAS BEEN PAID, AK FARMS WILL PICK UP YOUR PORK AND DELIVER IT TO
YOUR HOME BY YOUR REQUEST OR YOU MAY PICK UP YOUR PORK DIRECTLY FROM THE LOCKER.
THANK YOU SO MUCH FOR YOUR BUSINESS!
PLEASE CALL OR E- MAIL WITH ANY OTHER QUESTIONS YOU MAY HAVE.
ALSO, PLEASE NOTE THAT YOUR DEPOSIT IS NON- REFUNDABLE.
YOU CAN ALSO GET MORE INFORMATION BY VISITING OUR WEBSITE AT: a!exanderkingfarms. com
WE DO TAKE ALL MAJOR CREDIT CARDS: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS. PLEASE
CALL IF YOU WOULD
CARD PAYMENT!
PK REP
INVOICE
CASSANDRA
ANDERSON
N9185 HICKERY ST
EAST TROY, WI 53120
Invoice#
0004770
02IOSI2016
COM
Due Date
Unit Price
Item
Description
Product
1/ 2 ALL NATURAL
Service
COMPLIMENTARY DELIVERY
ANGUS
BEEF
1200. 00
Quantity
1. 00
Amount
1, 200. 00
NOTES: LIVE WEIGHT OF BEEF AT THE TIME OF BUTCHER WILL BE BETWEEN 1000 AND 1100 POUNDS.
YOUR FAMILY WILL RECEIVE APPROXIMATELY
NOTATION: THE PROCESSING CHARGES ARE ESTIMATED AT ABOUT$ 200. THIS IS AN ESTIMATE. THE
LOCKER WILL CONTACT YOU WITH YOUR ACTUAL PROCESSING TOTAL. CUSTOMERS WILL PAY THEIR OWN
PROCESSING CHARGES DIRECTLY TO THE LOCKER. YOU CAN PAY OVER THE PHONE, IN PERSON, OR YOU
CAN MAIL A CHECK.
AFTER PAYMENT TO BITTNER' S HAS BEEN PAID, AK FARMS WILL PICK UP YOUR BEEF AND DELIVER IT TO
YOUR HOME BY YOUR REQUEST, OR YOU MAY PICK UP YOUR BEEF DIRECTLY FROM THE LOCKER.
THANK YOU SO MUCH
PLEASE CALL OR E- MAIL WITH ANY OTHER QUESTIONS YOU MAY HAVE.
YOU CAN ALSO GET MORE INFORMATION
Subtotal
1, 200. 00
Total
1, 200. 00
Amount Paid
1, 200. 00
Balance Due
0. 00
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LISA MADIGAN
Illinois Attorney General
Consumer Fraud Bureau
100 W. Randolph Street
Chicago IL 60601
IL 62706
gov
FORM
COMPLAINTANT
Name
Address
County
Phone( Daytime)
IA 52240
Phone( Evening)
Email Address
Iowa
City
Veteran
Service Member
OF SELLER/ PROVIDER
Name
Alexander
Address
401 W
King
Henry
Atkinson
OF SERVICE
ADDITIONAL
Farms
Name
alexanderkingfarms.
Complained
OF SERVICE
Phone
No
Website
com
Complained
No
to Company?
to company?
TRANSACTION
INFORMATION
was
Internet
Total cost
Amount paid to date
2015- 05- 05
No
Transaction Date
Signed a contract?
How?
PROVIDER
IL 61235
Website
Product
SELLER/
IL
Address
St
Phone
No
No
No
Senior Citizen
NAME
Johnson
Method
Yes
advertised?
of payment
Transaction
advertisement:
1, 100. 00
$ 870. 00
Credit Card:
Location
DESCRIPTION
BBBIn 2015, we decided to buy meat directly from a farm, as we were seeking a natural, humanely raised meat for our family.
We wanted to know where the meat came from and that only one animal would comprise the final product we received. We
chose to order from Alexander King Farms( AKF), as they told us they raise all of the animals themselves, that the animals have a
large outdoor space where they can roam free, and that they are even fed apples from their orchard. In April of 2015, we
ordered a hog from AKF. We made a payment of$ 155 to AKF on May 5, 2015. ( Invoice dated 4-21- 15, # 0000949) We paid the
entire purchase price up front in order to get the discount of$ 10( regular price$ 165). Butcher date was set for October 30,
2015. ( We also paid a processing fee directly to the locker, but we are not disputing this, as they upheld their portion of the
agreement and processed the meat they were sent.)The pork was to be delivered directly to our house in November. On the date
of delivery, the delivery time frame came and went, no one showed up. We called a couple of phone numbers that we had for
the farm and finally someone answered. After some back and forth communication, we were told the delivery truck was running
a little late and would arrive before 10pm, They did not show up until between midnight and lAM. We were appalled! After
looking through the meat, we realized the entire order was not there. We called the farm and spoke with AKF; they apologized and
told us they would redo the order with a delivery date at the end of May, 2016. They told us we would only need to pay for the
locker processing. However, this time, we were to pay the processing fee directly to them, as they told us they were working with
a new locker and this was a new change in how they collected the fee. AKF sent us an invoice dated 11- 20- 15 (# 0004058), but
told us we didnt need to pay the processing until the pork was ready. At the beginning of May 2016, AKF called us to tell us the
pork was ready to go to the butcher and requested a payment of$ 115, which we paid on 5- 3- 16. In the meanwhile, as we
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waited for the pork, we were told they were having a off sale on beef. We decided to go ahead and purchase a beef with a
butcher date of October 30, 2016. We made a payment to AKF on 3- 30- 16 for$ 600 ( invoice dated 4- 13- 16, # 0004996). The end
of May came and went and we had not hear from AKF regarding our pork. We attempted to call them several times and were
unable to reach them. Their voicemail box says full. I have also called Beths( the owner) cell phone multiple times, to no avail.
We called all five of the lockers they have listed. This is when we were informed that AKF was being investigated for fraud. The
lockers have stated that none of them had heard of or had knowledge of any cows set for butcher in October 2016. Both the
lockers and the volunteer group who is assisting victims state that, without a doubt, they sold us products that do not and will not
actually exist. We have also learned that the all- natural, free- range, humanely raised, on- site animals we were promised were
outsourced to a number of other farms and were even purchased on Craigslist. We have also found out that several of her pigs at
one of these farms were very sick and died, infecting the farmers other pigs and killing them as well. We can only hope that the
incomplete portion of meat we did receive was not one of the sick animals.
REQUESTED RELIEF
Refund of$ 870
NOTIFY BUSINESS:
I have no objections to the content of this complaint being forwarded to the business or person the
complaint is directed against.
By filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure of
non- public personal information, with the Office of the Attorney General about any and all matters connected with this complaint.
OFFICE INFORMATION
Reference ta'! ni a?
inn Submitted:
@ ftr -
IGAG2016- 000025721
tl:m4
noi;04:
Q *
English
,
FTgl
print Date
'
MOM
ikz 4drr
ALEXANDER-
KING FARMS
401 W HENRY ST
ATKINSON, IL 61235
309- 945- 3774
ALEXANDER- KING
FARMS
Maim
ItIP
AM
SPRUCE
INV
05-
AIL.COM
Item
Description
Product
Service
COMPLIMENTARY
DELIVERY
Invoice Date
Due Date
Unit Price
Quantity
155. 00
1. 00
Amount
155. 00
NOTES; PLEASE REMIT$ 155 PAYMENT IN FULL BY 5- 5- 15 TO CONFIRM YOU RESERVATION. AS SOON AS
YOUR DEPOSIT IS RECEIVED, WE WILL SEND YOU AN UPDATED INVOICE.
LIVE WEIGHT OF HOG AT THE TIME OF BUTCHER WILL BE BETWEEN 230 AND 260 POUNDS.
DRESSED WEIGHT WILL BE 67%- 75% OF LIVE WEIGHT.
TABLE WEIGHT WILL BE 72%- 82% OF DRESSED WEIGHT.
BUTCHER DATE IS SET FOR OCTOBER 30TH, 2015! AK FARMS WILL CONTACT YOU WHEN YOUR HOG GOES
TO THE LOCKER. AT THAT TIME YOU WILL HAVE THE OPPORTUNITY TO COMMUNICATE WITH THE LOCKER,
AT YOUR CONVENIENCE, ABOUT HOW YOU WOULD LIKE YOUR PORK PROCESSED. YOU MAY HAND SELECT
YOUR
CUTS!
NOTATION: THE PROCESSING CHARGES ARE ESTIMATED AT ABOUT$ 75-$ 100. THIS IS AN ESTIMATE. THE
LOCKER WILL CONTACT YOU WITH YOUR ACTUAL PROCESSING TOTAL. CUSTOMERS WILL PAY THEIR OWN
PROCESSING CHARGES DIRECTLY TO THE LOCKER. YOU CAN PAY OVER THE PHONE, IN PERSON, OR YOU
CAN MAIL A CHECK.
AFTER PAYMENT TO THE LOCKER HAS BEEN PAID, AK FARMS WILL PICK UP YOUR PORK AND DELIVER IT TO
YOUR HOME BY YOUR REQUEST OR YOU MAY PICK UP YOUR PORK DIRECTLY FROM THE LOCKER.
THANK YOU SO MUCH FOR YOUR BUSINESS!
PLEASE CALL OR E- MAIL WITH ANY OTHER QUESTIONS YOU MAY HAVE.
ALSO, PLEASE NOTE THAT YOUR DEPOSIT IS NON- REFUNDABLE.
YOU CAN ALSO GET MORE INFORMATION BY VISITING OUR WEBSITE AT: alexanderkingfarms.com
WE DO TAKE ALL MAJOR CREDIT CARDS: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS. PLEASE
CALL IF YOU WOULD LIKE TO MAKE A CREDIT CARD PAYMENT! RRREP
Subtotal
155. 00
Total
155. 00
Amount
PaId
155. 00
Balance
Due
0. 00
ALEXANDER-
KING
FARMS
NEWS ue NC NV.
INVOICE
0
6
Invoice#
delivery
0004058
Invoice Date
Due Date
05115/ 2016
PAID 4- 27
Unit Price
Item
Description
Product
Service
COMPLIMENTARY DELIVERY
Service
PROCESSING
AND HANDLING
Quantity
Amount
165. 00
1.
00
165. 00
115. 00
1.
00
115. 00
NOTES: PLEASE REMIT$ 100 DEPOSIT BY 12- 04- 15 TO CONFIRM YOU RESERVATION. AS SOON AS YOUR
DEPOSIT IS RECEIVED, WE WILL SEND YOU AN UPDATED INVOICE. THE REMAINING AMOUNT DUE ON YOUR
INVOICE WILL BE DUE IN FULL 2 WEEKS BEFORE YOUR HOGS BUTCHER DATE.
IF YOU DECIDE THAT YOU WOULD LIKE TO PAY IN FULL UP FRONT, PLEASE ENCLOSE A CHECK MADE OUT
TO AK FARMS FOR$
155.
LIVE WEIGHT OF HOG AT THE TIME OF BUTCHER WILL BE BETWEEN 230 AND 260 POUNDS.
DRESSED WEIGHT WILL BE 67%- 75% OF LIVE WEIGHT.
TABLE WEIGHT WILL BE 72%- 82% OF DRESSED WEIGHT.
BUTCHER DATE IS SET FOR MAY 30TH, 2016! AK FARMS WILL CONTACT YOU WHEN YOUR HOG GOES TO THE
LOCKER. AT THAT TIME YOU WILL HAVE THE OPPORTUNITY TO COMMUNICATE WITH THE LOCKER, AT YOUR
CONVENIENCE, ABOUT HOW YOU WOULD LIKE YOUR PORK PROCESSED. YOU MAY HAND SELECT YOUR
CUTS!
NOTATION: THE PROCESSING CHARGES ARE ESTIMATED AT ABOUT$ 100. THIS IS AN ESTIMATE. YOUR
ACTUAL PROCESSING COST WILL VARY IN ACCORDANCE WITH THE ACTUAL SIZE OF THE HOG. THE LOCKER
WILL CONTACT YOU WITH YOUR ACTUAL PROCESSING TOTAL, CUSTOMERS WILL PAY THEIR OWN
PROCESSING CHARGES DIRECTLY TO THE LOCKER. YOU CAN PAY OVER THE PHONE, IN PERSON, OR YOU
CAN MAIL A CHECK.
AFTER PAYMENT TO THE LOCKER HAS BEEN PAID, AK FARMS WILL PICK UP YOUR PORK AND DELIVER IT TO
YOUR HOME BY YOUR REQUEST OR YOU MAY PICK UP YOUR PORK DIRECTLY FROM THE LOCKER.
THANK YOU SO MUCH FOR YOUR BUSINESS!
PLEASE CALL OR E- MAIL WITH ANY OTHER QUESTIONS YOU MAY HAVE.
ALSO, PLEASE NOTE THAT YOUR DEPOSIT IS NON- REFUNDABLE.
YOU CAN ALSO GET MORE INFORMATION BY VISITING OUR WEBSITE AT: alexanderkingtarms. com
WE DO TAKE ALL MAJOR CREDIT CARDS: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS. PLEASE
CALL IF YOU WOULD LIKE TO MAKE A CREDIT CARD PAYMENT!
Subtotal
280. 00
Total
280. 00
Amount Paid
280. 00
Balance
Due
0. 00
INVOICE
0
Invoice It
0004996
Item
Description
Product
1/
Service
COMPLIMENTARY
Date
Due Date
Invoice
BEEF
SHIPPING
Unit Price
Quantity
Amount
00
1. 00
1, 200. 00
1200.
NOTES: LIVE WEIGHT OF BEEF AT THE TIME OF BUTCHER WILL BE BETWEEN 1000 AND 1100 POUNDS.
YOUR FAMILY WILL RECEIVE APPROXIMATELY 220 POUNDS OF BEEFI
ALL PROCESSING WILL BE COMPLETED BY EUREKA LOCKER IN EUREKA, IL!
BUTCHER DATE IS SET FOR APPROXIMATELY OCTOBER 30TH, 20161 AK FARMS WILL CONTACT YOU WHEN
YOUR BEEF GOES TO THE LOCKER. AT THAT TIME YOU WILL HAVE THE OPPORTUNITY TO COMMUNICATE
WITH THE LOCKER, AT YOUR CONVENIENCE, ABOUT HOW YOU WOULD LIKE YOUR BEEF PROCESSED. YOU
MAY HAND SELECT YOUR CUTS!
NOTATION: THE PROCESSING CHARGES ARE ESTIMATED AT ABOUT$ 230. CUSTOMERS WILL PAY THEIR
OWN PROCESSING CHARGES DIRECTLY TO THE AK FARMS. YOU CAN PAY OVER THE PHONE, IN PERSON,
OR YOU CAN MAIL A CHECK.
AFTER
PAYMENT
HAS BEEN
PAID, AK FARMS
WILL
PICK UP YOUR
IT TO YOUR
HOME
BY
YOUR REQUEST OR YOU MAY PICK UP YOUR PORK DIRECTLY FROM THE LOCKER.
THANK YOU SO MUCH FOR YOUR BUSINESS!
PLEASE NOTE THAT YOUR DEPOSIT IS NON- REFUNDABLE.
PLEASE
YOU CAN ALSO GET MORE INFORMATION BY VISITING OUR WEBSITE AT: alexanderkingfanns. com
WE DO TAKE
ALL MAJOR
CREDIT
CARDS!
Subtotal
1, 200. 00
Discount
600. 00
Total
600. 00
Amount PaId
600. 00
Balance
Due
0. 00
9919
4
LISA MADIGAN
Illinois Attorney General
Consumer
Fraud
Bureau
100 W. Randolph
Chicago
62706
Street
IL 60601
Mr.
Name
Gar
ice
Phone( Evening)
MO 63473
Williamstown
ddress
Yes
Yes
No
Senior Citizen
Veteran
Service Member
NAME
Name
AlexanderKing- Farms
Name
111E. Exchange
Address
IL
Address
St
Geneseo IL 61254
Phone
Phone
Website
alexanderkingfarms.
Complained
No
Website
com
Complained
to company?
TRANSACTION
INFORMATION
Date
Transaction
Signed
a contract?
Product
How?
was
E- mail
advertised?
Total
2016- 01- 16
Yes on 2016- 01- 12
Yes
cost
to date
Amount
paid
Method
of payment
Transaction Location
solicitation:
No
to Company?
870. 00
$ 870. 00
Credit Card:
Over the Internet:
Yes
DESCRIPTION
I purchased a whole hog and 1/ 2 angus beef to be butchered In July and October of this year. When I did not receive word of the
hog arriving at the listed locker I called to find out why. Brittner Meats Informed me they no longer did business with Alexander
King- farms since April 19th due to their nonpayment of processing fees and were Informed Alexander King- farms had claimed
bankrupcy. We have not been able to contact Alexander King- farms through the phone numbers given to us, their website is no
longer functioning, nor through email. The only information we have found Is through People against Alexander King-Farms on
Facebook. Since we are from MO, we have contacted our Attorney General, IL Better Business Bureau, Henry County Deputy
Sheriff, and the detective on the case, Joe Bedford. Henry County Sheriff Department informed us Alexander King-Farms had not
of today filed bankrupcy.
REQUESTED RELIEF
NOTIFY BUSINESS: I have no objections to the content of this complaint being forwarded to the business or person the
complaint is directed against.
By filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure of
non- public personal information, with the Office of the Attorney General about any and all matters connected with this complaint.
A INFORMATION
L'3,Z1.
0Y
11
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NIDWi
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to-AB
age:
Print Date
P, 2016
7: 58AN1
380g
GEC:
our whole hog pork package! Please keep in mind this is a basic list of what you may
order in a whole hog. It is a good outline, however, the options are very extensive,
and when your hog goes to the locker, they are more than happy to take you through
every option there is!
30 lbs Pork Chops( Center Cut, Butterfly, Thick Cut, Sandwich Cut, etc.)
20 lbs Bacon
20 lbs Steaks
20 lbs Ground Pork( Pork Patties, Brats, Italian Sausage, Breakfast Sausage Patties, etc)
20- 30 lbs pork masts( Loin Roast, Shoulder Roasts) Tender Tender Tender!
40 lbs Ham ( Ham Roasts, Ham Steaks, Shaved Ham, Picnic plain, etc)
and about 10 lbs of Ribs! ( Baby Back, Country Style)
Pastured, heritage hogs have dark red meat and taste superb. They are succulent, tender,
Don' tforget,you can choose how many Items per package, how thick cut you would like your
chops and steaks, and how large you would like your roasts!
gD
NOTES: PLEASE REMIT$ 200 DEPOSIT BY 1- 26- 16 TO CONFIRM YOUR RESERVATION. AS SOON AS YOUR
DEPOSIT IS RECEIVED, WE WILL SEND YOU AN UPDATED INVOICE. THE REMAINING AMOUNT DUE ON YOUR
INVOICE WILL BE DUE IN FULL 2 WEEKS BEFORE YOUR HOGS BUTCHER DATE.
REMAINING BALANCE OF$ 130. 00 IS DUE BY JULY 15TH 2016.
IF YOU DECIDE THAT YOU WOULD LIKE TO PAY IN FULL UP FRONT, PLEASE ENCLOSE A CHECK MADE OUT
TO AK FARMS FOR$ 310.
LIVE WEIGHT OF HOG AT THE TIME OF BUTCHER WILL BE BETWEEN 230 AND 260 POUNDS.
DRESSED WEIGHT WILL BE 67%- 75% OF LIVE WEIGHT.
TABLE WEIGHT WILL BE 72%- 82% OF DRESSED WEIGHT.
BUTCHER DATE IS SET FOR APPROXIMATELY JULY 30TH, 2016! AK FARMS WILL CONTACT YOU WHEN YOUR
HOG GOES TO THE LOCKER. AT THAT TIME YOU WILL HAVE THE OPPORTUNITY TO COMMUNICATE WITH
THE LOCKER, AT YOUR CONVENIENCE, ABOUT HOW YOU WOULD LIKE YOUR PORK PROCESSED. YOU MAY
HAND SELECT YOUR CUTS!
NOTATION: THE PROCESSING CHARGES ARE ESTIMATED AT ABOUT 3150-$ 200. THIS IS AN ESTIMATE. THE
LOCKER WILL CONTACT YOU WITH YOUR ACTUAL PROCESSING TOTAL. CUSTOMERS WILL PAY THEIR OWN
PROCESSING CHARGES DIRECTLY TO THE LOCKER. YOU CAN PAY OVER THEPHONE, IN PERSON, OR YOU
CAN MAIL A CHECK.
AFTER PAYMENT TO THE LOCKER HAS BEEN PAID, AK FARMS WILL PICK UP YOUR PORK AND DELIVER IT TO
YOUR HOME BY YOUR REQUEST OR YOU MAY PICK UP YOUR PORK DIRECTLY FROM THE LOCKER.
THANK YOU SO MUCH FOR YOUR BUSINESS!
PLEASE CALL OR E- MAIL WITH ANY OTHER QUESTIONS YOU MAY HAVE.
ALSO, PLEASE NOTE THAT YOUR DEPOSIT IS NON- REFUNDABLE
YOU CAN ALSO GET MORE INFORMATION BY VISITING OUR WEBSITE AT: aiexanderkingfarms.com
WE DO TAKE ALL MAJOR CREDIT CARDS: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS. PLEASE
CALL IF YOU WOULD
y- p
f_
Ny
LISA MADIGAN
Illinois Attorney General
Consumer Fraud Bureau
500 South Second
Springfield
100 W. Randolph
Street
IL 62706
Chicago
Street
IL 60601
CONSUMER COMPLAINTS
gov
ONLINE SUBMISSION
FORM
COMPLAINTANT
Senior Citizen
No
Veteran
No
No
Service Member
Phone( Evening)
53934
hip WI
ADDITIONAL
Alexander
Address
IL
King
n @gmail. com
PROVIDER
OF SERVICE
Name
Farms
IL
Address
Phone
Phone
Website
Website
Complained
SELLER/
Complained
Yes
No
to Company?
to company?
Jacob and Beth Alexander
Person
Phone
TRANSACTION INFORMATION
Transaction Date
Signed a contract?
Product was advertised?
How?
Total
2015- 07- 20
No
Yes on 2015- 07- 20
Method
paid
to date
of payment
Transaction
Internet advertisement:
cost
Amount
Location
$ 260. 00
Credit Card:
Over the telephone:
DESCRIPTION
Last July I responded to an advertisement on facebook for a half of a Hog, to be delivered by the end of February, 2016. I paid
for it In full at the time of purchasing and then was asked to pay an additional $ 115 in processing fees in April. I started calling
Jacob and Beth In February, as I heard nothing about the hog. I kept getting put off, claiming the hog was not big enough yet,
etc. Finally, at the end of March I was contacted and told the hog was ready. When I had placed the order, I was told they
would hand deliver it from there farm to my home, in Wisconsin, still frozen. When they told me they were shipping it via FEd
Ex, I had my concerns and Jacob said that the FDA approves partially thawed pork to be refrozen. I accepted this and kept on
calling as my meat never showed up.
I was promised a refund towards the end of April, Finally, and it never came.
The last
time I called, Beth put the phone down and I could hear cursing In the background with a man saying " I wont give any more
refunds!" and she picked up the phone and said I would receive the monies back on my card the next week. It never happened.
REQUESTED
RELIEF
I have filed complaints with my bank and they have temporarily refunded the amount I paid. I want this investigated, as I am
hearing more and more horror stories from around the area about this farm.
NOTIFY BUSINESS:
I have no objections to the content of this complaint being forwarded to the business or person the
complaint is directed against.
By filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure of
non- public personal Information, with the Office of the Attorney General about any and all matters connected with this complaint.
OFFICE INFORMATION
arn
i(, TIUL I
12:4
OAG20161000025360
1f21. 8
Submitted:
165 EBCDra
BdM Date
2 J
English
t`
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8: 085
1, r
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II
LISA MADIGAN
Illinois Attorney General
Consumer
500 South Second
Fraud
Bureau
Street
Springfield IL 62706
c7 7 51
COMPLAINTANT
Phone( Evening)
IL 60015
mail.com
Email
Senior Citizen
Veteran
Service Member
No
No
No
Name
401 W
Address
King
Henry
OF SERVICE
Name
farms
Address
St
IL
Atkinson IL 61235
Phone
Phone
Website
Website
Complained
No
Complained
No
to Company?
to company?
TRANSACTION INFORMATION
Signed a contract?
Product was advertised?
How?
Internet
615. 00
Total cost
Transaction Date
Yes
on
Yes
on
Amount paid
2015- 12- 15
2015- 11- 15
Method
to date
of payment
Transaction Location
advertisement:
$ 615. 00
Check:
Over the telephone
By mail:
DESCRIPTION
Back in November/ December on Facebook I saw a post by Jessica Akers that was advertising organic beef by Alexander- King
Farms. I asked for the Information and she told me that they have availability for beef( 1/ 4 of a cow) for April 2016. The charge
was $ 500 with $ 250 deposit. I paid the $ 250 deposit by check. In about a month I contacted them to see if I can refund the
deposit because I had health problem, but was advised that deposit Is not refundable and their beef is organic and I should be
able to tolerate it better. In April 2016 I was contacted via phone to pay the second half of the deposit. I was told that they cant
process my order unless I pay right away. So, I paid $ 365 this Included$ 250 second half of the deposit and $ 165 butcher
processing fee. I was told that beef will be delivered to me in June It will be shipped to me. Since it is June now, I started
contacting the farm, but there was no reply the mailbox is full and there was no answer from my website contact form
submission. I contacted Jessica Akers( using Facebook) and she said that she stopped working for the farm back in January,
because Beth was scamming employees out of money as well. I contacted the bank and I was told that checks are very hard to
contest.
REQUESTED
RELIEF
Refund
NOTIFY BUSINESS;
I have no objections to the content of this complaint being forwarded to the business or person the
complaint is directed against.
I ",
cane
OAG20165000025931
1 }`
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By filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure of
non- public personal information, with the Office of the Attorney General about any and all matters connected with this complaint.
tlitilq.4 INFORMATION
CRi
1i
E
Reference
if:-
OAG2016! 00002593Y
un
Submitted:
i':,2016
3: 41
Z I iii Lang ag
u,:
yr:,
tM 7rWLg
fC94( A
LISA MADIGAN
Illinois Attorney General
500 South Second Street
Springfield
IL 62706
gov
oy
Senior Citizen
Veteran
Service Member
Phone( Evening)
MO 63379
Name
401 W.
Address
@yahoo. com
Em
No
No
No
King
Farms
Henry
Name
Address
IL
Atkinson IL 61235
Phone
Phone
Website
Website
Complained
Yes
Complained
to company?
Customer
Person
service
Phone
TRANSACTION
INFORMATION
Date
Transaction
Signed
a contract?
Product
was
advertised?
Total cost
Amount paid to date
2015- 09- 17
Yes on 2015- 09- 17
Yes on 2015- 09- 05
Method of payment
Transaction
Internet advertisement:
How?
No
to Company?
Location
270. 00
270. 00
Check:
By mail:
Yes
DESCRIPTION
On September 5th of 2000 and 15 I commented on a post listed in Lincoln County Buy Sell or Trade that was selling Berkshire
pork hogs.I received a private message back from Chris Hensley Browers of Ironton Missouri.( message attached.) After reviewing
the company' s Facebook page I ordered half a hog. I mailed a check on September 17th for the amount of$ 155 after receiving
an invoice on September 8th of 2015. This Invoice included the terms and conditions of our purchase. All paperwork is attached. I
was contacted in April if 2016 to pay the processing fee for this hog. We paid $ 115 in processing fees to Alexander King Farms
over the phone with a debit card. On May 4th I received a confirmation email that our dog had gone to Locker. This confirmation
email included directions on how to contact the locker to let them know how we wanted the hog butchered. I called Johnson
sausage that day and told them how I wanted the meat processed.On May 27th I was told that our talk was ready for pickup and
we owed $ 119 for the processing by the locker. I immediately called them to explain I had purchased this home from Alexander
King Farms and paid them the processing fee which also included delivery since the locker explained the meat was ready for me
to pick up. At this point I learned the Alexander King Farms was not paying Johnson sausage for the processing and that they
would not be picking up and delivering the meat.I have tried to call Alexander King Farms myself but their voice mailbox is full.
REQUESTED RELIEF
NOTIFY BUSINESS: I have no objections to the content of this complaint being forwarded to the business or person the
complaint is directed against.
1itS 3INFORMATION
Reference
OAG20t'
Number
6' 0000251'84
Submitted:
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0.1411H
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PEC2aCM
By filing this complaint, I hereby give the business complained about my consent to communicate, Including disclosure of
non- public personal Information, with the Office of the Attorney General about any and all matters connected with this complaint.
oj INFORMATION
Reference
Submitted
Number
e Office:
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Fill out the form online, then print and mail to the address above. Include copies( no originals please) of any supporting documents.
OF SELLER OR PROVIDER
YOUR INFORMATION:
OF SERVICE:
Pee
O-
1N
LlJl9L
Ext.:
Address>//
Your
e- mail
rte/,
optional):
address(
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et-CJF
State:
Are
you
a senior
Are
you
a veteran?
Are
you a service
Has this
matter
Yes
No (''
Yes
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Yes
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citizen?
member?
been
to another
submitted
court
action
Zip
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agency,
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the product or
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Yes
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advertisement
Amount
to
paid
date/ down
payment:
6L
50. 00
Television advertisement
Internet
advertisement
Telephone
Display
Credit Card
Debit Card
VBank
Draft
Other
Ifyou paid with a credit card, have you contacted your credit card company to register
a
solicitation
place
de
of
business
dispute?
t"
u"
Yes
No
Under the Federal Fair Credit Billing Act, you have 60 days from the time that you receive
0"
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f /
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Order
book
solicitation
at merchant' s
Money
Automatic Debit
Wire Transfer
solicitation
Check
Cash
solicitation
fb le l E.
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Direct mail
was signed:
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When?
Newspaper/ magazine
Radio
you sign
statement
to
dispute
the
charge.)
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At my home
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you corn
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Eogy mail
ver
the
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home
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of
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No
Name
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Model:
Make:
Warranty: Yes
t/V''/
business
Purchase Date:
No
Ye .. :
As- Is:
1,
Yes
No
Mileage at Purchase:
Current Mileage:
Expiration Date:
Briefly describe the transaction and your complaint. You may use additional sheets if necessary. Please attach copies of all contracts,
letters, receipts, cancelled checks( front and back), advertisements, or any other documents that relate to your complaint.
PLEASE DO NOT SEND ORIGINALS.
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What form of relief are you seeking? ( E. g., exchange, re Coney back, pjIuct delivery, etc.)
BEFORE
SIGNING
BELOW:
In filing this complaint, I understand that the Attorney General is not my private attorney, but rather enforces laws designed to
protect the public from misleading or unlawful practices. I also understand that if I have any questions concerning my legal rights or
responsibilities, I should contact a private attorney. I have no objection to the contents of this complaint being forwarded to the
business or the person the complaint is directed against, unless the box below is checked.
By filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure of nonpublic
personal
information,
te'`
wit he
Office
of
tomey General about any and all matters connected with this complaint.
f,
Date:
5.1,gj
Please print and send the completed form to the address at the top of this complaint form.
Print Form
Reset Form
TZ
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20
CEL
55
10/ 31/ 2015 Responded to an ad placed by Richard Kurber on Sheboygan Buy Sell Trade
Facebook site. I placed an order for a quarter of Beef from Alexander King Farms. See
Attachment B.
Received invoice # 0003915 dated 11/ 03/ 2015 for $ 615. 00. See Attachment C
Received email receipt for payment dated 11/ 13/ 2015 paid $ 250.00 leaving balance of
250. 00 for beef and $ 115. 00 for processing. See Attachment D
Paid balance of beef $ 250. 00 on 4/ 5. See Attachment E.
Per information received with invoice my butcher date was set for April 30th; 2016 processing
would take place at Reason' s Meats in Buffalo Prairie; IL. I would be contacted by AK Farms
when beef went to locker. Information also indicated that I would pay the Locker for processing.
After locker has been paid AK Farms will pickup beef and deliver to your home.
On 3/ 3 I was contacted by AK Farms - contact indicated I owed $ 115. 00 for processing of pig
that would be going to Market. I paid in full per email receipt dated 3/ 3/ 16. See Attachment E.
5/ 24/ 2016 No
calls
indicating
Bankruptcy loss
of $
615. 00
ATTACHMENT "
B"
still available
for April of
pay
is separate,
and our
your reservation
invoice
We
i Ur,
Th or your order Sarah. I will
submit your reservation
for a 1/ 4
business.
Invoice 0003815ALS(
51222018
ANDER- KONGFARMS
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401 W HENRY ST
ATKINSON, IL 61235
309- 945- 3774
ALEXANDER-
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FARMS
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INVOICE
Invoice #
Date
Due Date
Invoice
Quantity
500. 00
1. 00
500. 00
115. 00
1. 00
115. 00
Description
Product
Service
COMPLIMENTARY DELIVERY
Service
PROCESSING
NOTES: **
AND
BEEF
HANDLING
Amount
Unit Price
Item
RAISED ANGUS
0003915
AS SOON AS
PAYMENT IS RECEIVED, WE WILL SEND YOU AN UPDATED INVOICE. THE REMAINING AMOUNT DUE ON
YOUR INVOICE WILL BE DUE IN FULL 2 WEEKS BEFORE YOUR BEEFS BUTCHER DATE.
IF YOU DECIDE THAT YOU WOULD LIKE TO PAY IN FULL UP FRONT, PLEASE ENCLOSE A CHECK MADE
OUT TO AK FARMS.
LIVE WEIGHT OF BEEF AT THE TIME OF BUTCHER WILL BE BETWEEN 1000 AND 1100 POUNDS.
YOUR FAMILY WILL RECEIVE APPROXIMATELY 110 POUNDS OF BEEF!
BUTCHER DATE IS SET FOR APRIL 30TH, 2016! AK FARMS WILL CONTACT YOU WHEN YOUR BEEF GOES
TO THE LOCKER. AT THAT TIME YOU WILL HAVE THE OPPORTUNITY TO COMMUNICATE WITH THE
LOCKER, AT YOUR CONVENIENCE, ABOUT HOW YOU WOULD LIKE YOUR BEEF PROCESSED. YOU MAY
HAND SELECT YOUR CUTS!
NOTATION: THE PROCESSING CHARGES ARE ESTIMATED AT ABOUT $ 100. THIS IS AN ESTIMATE.
THE LOCKER WILL CONTACT YOU WITH YOUR ACTUAL PROCESSING TOTAL. CUSTOMERS WILL PAY THEIR
OWN PROCESSING CHARGES DIRECTLY TO THE LOCKER. YOU CAN PAY OVER THE PHONE, IN PERSON,
OR YOU CAN MAIL A CHECK.
AFTER PAYMENT TO REASON' S HAS BEEN PAID, AK FARMS WILL PICK UP YOUR BEEF AND DELVER IT TO
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YOUR HOME BY YOUR REQUEST, OR YOU MAY PICK UP YOUR BEEF DIRECTLY FROM THE LOCKER.
THANK YOU SO MUCH FOR YOUR BUSINESS!
PLEASE CALL OR E- MAIL WITH ANY OTHER QUESTIONS YOU MAY HAVE.
YOU CAN ALSO GET MORE INFORMATION
PK REP
Subtotal
615. 00
Total
615. 00
Paid
615. 00
Balance Due
0. 00
Amount
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5/ 12/ 2018
Subject:
From:
To:
Date:
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Alexander-King Farms
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Custom Amount
250. 00
Total
250. 00
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check
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address(
optional):
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you
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you
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Am
you a
service
this
matter
Has
senior
citizen?
member?
been
Yes
No
Yes
No
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submitted
to
another
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lot
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court
No
Yes
pending?
action
ofTransac
(//
lc
Was
the
How
product
service
or
advertised?
If yes,
please attach a
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yes
Yes
yt/
When?
advertisement
Amount
Television
AInternet
2?
Newspaper/ magazine
paid
to
date/ down
Sr
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payment: $
0.00
pp
copy
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Q L1
71d
advertisement
advertisement
E- mail solicitation
Direct
Telephone
Check
Cash
solicitation
Order
Automatic
Wire Transfer
solicitation
Money
Debit
Credit Card
Debit Card
Bank Draft
Other
Facsimile
Door-
Ifyou paid with a credit card, have you contacted your credit card company to register
solicitation
to- door
Display
at
may
eta
solicitation
merchant'
place
shot'/
of
qv
business
ion,
dispute?
Yes
No
Under the Federal Fair Credit Billing Act, you have 60 days from the time that you receive
etc.
your
statement
to
take place?
transaction
Yes Er No
my home
ed
place
of
show
business
Qp 4 gtezfritieeet
By facsimile
Other( Please specify)
There
was
5
304
notransaction
Make:
Warranty: Yes
Expiration
No
Name
of
New:
Year:
Extended
Purchase
Warranty:
Yes
No
As- Is:
Mileage
Current Mileage:
Date:
Yes
No
at Purchase:
Date:
Briefly describe the transaction and your complaint. You may use additional sheets if necessary. Please attach copies of all contracts,
letters, receipts, cancelled checks( front and back), advertisements, or any other documents that relate to your complaint.
PLEASE DO NOT SEND ORIGINALS.
3/1/14
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What form of relief are you seeking? ( E. g., exchange, repair, money ba k, product delivc_)
vieohacr
taitiety
In filing this complaint, I understand that the Attorney General is not my private attorney, but rather enforces laws designed to
protect the public from misleading or unlawful practices. I also understand that if I have any questions concerning my legal rights or
responsibilities, I should contact a private attorney. I have no objection to the contents of this complaint being forwarded to the
business or the person the complaint is directed against, unless the box below is checked.
By filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure of nonpublic personal information, with the Office of the Attorney General about any and all matters connected with this complaint.
Signature
Date:
J '
7Y ' /6"
Please print and send the completed form to the address at the top of this complaint form.
Print Form
Rev. 4/ 1/ 2016(
Ifs)
Reset Form
EITZ
WY
3020
CE
4855
8/ 8/ 2015 Responded to an ad placed by Richard Kurber on Sheboygan Buy Sell Trade Facebook
site. I placed an order for a half of a Berkshire Pig from Alexander King Farms. See Attachment A.
Received invoice # 0002724 dated 8/ 10 for $ 165. 00 leaving a balance of $115. 00 due for
processing. See Attachment C
Received email receipt for payment dated 8/ 21 paid $ 155. 00 ( if paying in full you received $ 10
discount). See Attachment D.
Per information received with invoice my butcher date was set for February 28th: 2016
processing would take place at Reason' s Meats in Buffalo Prairie; IL or by Thrushwood Farms in
Galesburg; IL. I would be contacted by AK Farms when pig went to market. Information also
indicated that I would pay the Locker for processing. After locker has been paid AK Farms will
pickup pork and deliver to your home.
On 3/ 3 I was contacted by AK Farms - contact indicated I owed $115. 00 for processing of pig
that would be going to Market. I paid in full per email receipt dated 3/ 3/ 16. See Attachment E.
On 3/ 22 1 received an email indicating my pig went to locker. Instructions indicated contacting
the Locker direct. There was a totally NEW locker listed ( Eureka Locker). I contacted Eureka
locker direct on 3/ 23 and discussed cuts/ wrapping etc. I was told to call AK Farms in 3- 4 weeks
to follow up as the pig would be butchered; hung for a few weeks; and then cut and wrapped.
See Attachment F.
On 4/ 25 I contacted AK Farms and I was told Pork would be ready for shipment via Fed ex
week of 5/ 16 and that I would receive a call and email with tracking information at that point
they had said it was 5- 6 weeks to process.
On 5/ 11 I noted a missed call into my cell phone I called back thinking perhaps my pork had
shipped. The Samantha answered and was confused as to who would have called. She also said
my pork wasn' t ready yet. At that point I went over the entire timeline I was given. I also
indicated that I was getting irate by the run around and perhaps I should reach out to the BBB.
At that point she asked if I would like the owner' s name and phone number. Pat King 309- 5076279. I did not call but located the FB site when I " googled" Alexander King Farms. I received a
message
on
steps
involved
to
pursue
action
against
AK Farms.
tip
fi
ATTACHMENT "
A"
8/ 8/ 2015
February.
We sell our hogs in 1/2 and whole
portions. You choose all of your own
Prairie,
IL. When
we take
address,
Thanks again,
Rick
Pineapple,
wrap
per
request
for
Invoice 0032724ALEXANDER-
5' 1DP016
KING FARMS
rC/
471,1014
401 W HENRY ST
AKINSON IL 61235
309- 945- 3774
t7
ALEXANDEN
KING
FARMS
11FMn1r
IFFF
20
AND
rCM
INVOICE
55
OM
Invoice #
0002724
Date
Due Date
Invoice
ON 8/ 21/ 15
Item
Description
Product
Service
COMPLIMENTARY
Service
PROCESSING
NOTES:
Amount
Unit Price
Quantity
165. 00
1. 00
165. 00
115. 00
1. 00
115. 00
DELIVERY
AND HANDLING
PLEASE REMIT $ 100 DEPOSIT BY 08- 24- 15 TO CONFIRM YOU RESERVATION. AS SOON AS YOUR
DEPOSIT IS RECEIVED, WE WILL SEND YOU AN UPDATED INVOICE. THE REMAINING AMOUNT DUE ON
YOUR INVOICE WILL BE DUE IN FULL 2 WEEKS BEFORE YOUR HOGS BUTCHER DATE.
IF YOU DECIDE THAT YOU WOULD LIKE TO PAY IN FULL UP FRONT, PLEASE ENCLOSE A CHECK MADE
OUT TO AK FARMS
FOR $
155.
LIVE WEIGHT OF HOG AT THE TIME OF BUTCHER WILL BE BETWEEN 230 AND 260 POUNDS.
DRESSED WEIGHT WILL BE 67%- 75%
TABLE WEIGHT WILL BE 72%-
OF LIVE WEIGHT.
IL.
BUTCHER DATE IS SET FOR FEBURARY 28TH, 2016! AK FARMS WILL CONTACT YOU WHEN YOUR HOG
GOES TO THE LOCKER. AT THAT TIME YOU WILL HAVE THE OPPORTUNITY TO COMMUNICATE WITH THE
LOCKER, AT YOUR CONVENIENCE, ABOUT HOW YOU WOULD LIKE YOUR PORK PROCESSED. YOU MAY
HAND SELECT YOUR CUTS!
NOTATION: THE PROCESSING CHARGES ARE ESTIMATED AT ABOUT $ 100. THIS IS AN ESTIMATE.
in
5/ 1272016
YOUR ACTUAL PROCESSING COST WILL VARY IN ACCORDANCE WITH THE ACTUAL SIZE OF THE HOG.
THE LOCKER WILL CONTACT YOU WITH YOUR ACTUAL PROCESSING TOTAL. CUSTOMERS WILL PAY THEIR
OWN PROCESSING CHARGES DIRECTLY TO THE LOCKER. YOU CAN PAY OVER THE PHONE, IN PERSON,
OR YOU CAN MAIL A CHECK.
AFTER PAYMENT TO THE LOCKER HAS BEEN PAID, AK FARMS WILL PICK UP YOUR PORK AND DELIVER IT
TO YOUR HOME BY YOUR REQUEST OR YOU MAY PICK UP YOUR PORK DIRECTLY FROM THE LOCKER.
THANK YOU SO MUCH FOR YOUR BUSINESS!
PLEASE CALL OR E- MAIL WITH ANY OTHER QUESTIONS YOU MAY HAVE.
ALSO, PLEASE NOTE THAT YOUR DEPOSIT IS NON- REFUNDABLE.
YOU CAN ALSO GET MORE INFORMATION BY VISITING OUR WEBSITE AT: alexanderkingfarms. com
WE DO TAKE ALL MAJOR CREDIT CARDS: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS. PLEASE
CALL IF YOU WOULD LIKE TO MAKE A CREDIT CARD PAYMENT! PK REP
280. 00
Subtotal
Discount
270. 00
Total
Paid
270. 00
Balance Due
0. 00
Amount
nnoinvww. avnax.
canlonntlnvoice.
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10. 00
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155. 00
Total
155. 00
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Date:
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ALEXANDER
KING- FARMS
gyp,
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order!
Your
Piggy
Arrived
Yesterday,
3/ 22/ 16!
Locker Info:
y
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Eureka, IL
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ALEXANDER- KING
FARMS
PREMIUM
BEEF
AND
PORK
Spring 2015
your cutting order! Please keep in mind this is a basic list of what you may order in a
h of a hog. It is a good outline, however, the options are very extensive at Reason' s
Meats and Catering, and when your hog goes to the locker, they are more than
happy
to take
you
3j/r
Cut
Butterfly,
a'ndwich
etc.)
10 lbs Bacon
10 lbs Steaks
20 lbs Ground Pork ( Pork Patties. Brats. Italian Sausage, Breakfast Sausage Patties, etc)
10- 15 lbs pork roasts ( Loin Roast, Shoulder Roasts) Tender Tender Tender!
20 lbs I- lain ( Ham Roasts, I- lam Steaks, Shaved 1- lam, Picnic I-lam, etc)
and flavorful!
of
You
are
absolutely
in Ibr
atrtrea
7'
t!
f'
Brats
mo t/
and
steaks, and
how large
you would
per
package,
like your
how
thick
roasts!
like your
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AKINSON, IL 61235
309- 945- 3774
ALEXANDER KINC
FARMS
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3020
et4
4855
COM
N V O' C
Invoice It
Invoice
00027
Date
08/ 10/ 20
Due Date
Item
Description
f'
175
Product
Service
12 ALL NATURAL
COMPLIMENTARY
BERKSHIRE PORK
4-h
165. 00
1.
Amount
00
165. 0C
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NOTES; PLEASE REMIT$ 100 DEPOSIT BY 08-24-15 TO CONFIRM YOU RESERVATION. AS SOON AS YOUR
DEPOSIT IS RECEIVED, WE WILL SEND YOU AN UPDATED INVOICE. THE REMAINING AMOUNT DUE ON YOUR
INVOICE WILL BE DUE IN FULL 2 WEEKS BEFORE YOUR HOGS BUTCHER DATE.
IF YOU DECIDE THAT YOU WOULD LIKE TO PAY IN FULL UP FRONT, PLEASE ENCLOSE A CHECK MADE OUT
TO AK FARMS FOR $ 155.
LIVE WEIGHT OF HOG AT THE TIME OF BUTCHER WILL BE BETWEEN 230 AND 260 POUNDS.
DRESSED WEIGHT WILL BE 67%- 75% OF LIVE WEIGHT.
TABLE WEIGHT WILL BE 72%- 82% OF DRESSED WEIGHT.
BUTCHER DATE IS SET FOR FEBURARY 28TH, 2016! AK FARMS WILL CONTACT YOU WHEN YOUR HOG GOES
TO THE LOCKER. AT THAT TIME YOU WILL HAVE THE OPPORTUNITY TO COMMUNICATE WITH THE LOCKER,
AT YOUR CONVENIENCE, ABOUT HOW YOU WOULD LIKE YOUR PORK PROCESSED. YOU MAY HAND SELECT
YOUR CUTS!
NOTATION: THE PROCESSING CHARGES ARE ESTIMATED AT ABOUT$ 100. THIS IS AN ESTIMATE. YOUR
ACTUAL PROCESSING COST WILL VARY IN ACCORDANCE WITH THE ACTUAL SIZE OF THE HOG. THE LOCKER
WILL CONTACT YOU WITH YOUR ACTUAL PROCESSING TOTAL. CUSTOMERS WILL PAY THEIR OWN
PROCESSING CHARGES DIRECTLY TO THE LOCKER. YOU CAN PAY OVER THE PHONE, IN PERSON, OR YOU
CAN MAIL A CHECK.
AFTER PAYMENT TO THE LOCKER HAS BEEN PAID, AK FARMS WILL PICK UP YOUR PORK AND DELIVER IT TO
YOUR HOME BY YOUR REQUEST OR YOU MAY PICK UP YOUR PORK DIRECTLY FROM THE LOCKER.
THANK YOU SO MUCH FOR YOUR BUSINESS!
PLEASE CALL OR E- MAIL WITH ANY OTHER QUESTIONS YOU MAY HAVE.
ALSO, PLEASE NOTE THAT YOUR DEPOSIT IS NON- REFUNDABLE.
YOU CAN ALSO GET MORE INFORMATION BY VISITING OUR WEBSITE AT: a!exanderkingfarms. com
WE DO TAKE ALL MAJOR CREDIT CARDS: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS. PLEASE
PAYMENT!
CALL IF YOU WOULD LIKE TO MAKE A CREDIT CARD
PK REP
Subtotal
165. 00
Total
165. 00
Paid
0. 00
Balance Due
165. 00
Amount
3232016
Subject:
From:
To:
Date:
ar&
com;
elW4
ALEXANDER
F/
ter'
gc 8 4
KING- FARMS
Op)
convenience
order!
Info:
Eureka Locker
Eureka, TL
309)- 467- 2731
to
be
completed
your customized
along
with
packaging!
is completed
delivery!
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partner=
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8165243313
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08: 54: 38 p. m.
it4N,
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Illinois
Attorney General p
Consumer Fraud
tr '
j'
Bureau
SpringfielIL 62701
217-782- 10%
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113-
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2016
LISA MADIGAN
y
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07- 07-
www. IllinuisAttarnes'
E. ?
Use Only
ag
S:
Fil out theform online, thenprint and mail to theaddress above. Inchtde copies( noeriginats Please) ofanysupporting documents.
YOUR INFORMATION:
Name:
Mr.
ess:
Address:
ity:
g1417- 4-114-621:13-
Stat
ATelephone:
Daytime
Website:
4as
1{
p1CC f
prk a
lv
,,,C orn
Ext.:
0 j Ext.:
Your
e- mail
Are you
address(
a senior
Address:
optiona
City:
citizen?
Yes
State:
No
Yes
No
Zip Code:
Telephone:
No
Website:
Has this matter been submit ed to anothergovernment agency, an arbitration service, or to any attorney? Yes
if yes,
Is
court
Date of
action
pending?
Yes
No rlg
Transaction:
Was
the
product or service
advertised?
attach
yesg No
Yes
No
copy)
when
01(
Newspaperimagaane
Radio advertisement
Television advertisement
Internet advertisement
Direct
Facsimile
Cash
solicitation
of
the
solicitation
at
a trade
show/
,..
Order
dispute?
Yes
g1Qf
115
t fi
19- t
Debi T
2Q..ba
cc,
Credit Card
Debit Card
Bank Draft
Other
No
Under the Federal Fair Credit Billing Act,you have 60 daysfrom the time thatyou receive
rotteaad
nt$ f
convention, etc.
Money
Automatic Debit
telephone book
CheckO
Wire Transfer
Door to doorsolicitation
Display
ni
solicitation
Yellow pages
1y5
E- mail solicitation
Telephone
biz
No ja
telephone:
8765243313
08: 55: 01
at@t
take place?
p.
m.
2/ 3
At my home
Yes
No
al
By mail
Over
the
Trade
Internet
show/
convention/
home
show
By facsimile
lu. '
Make:
t._
.:
Model:
Warranty:
Yes
tt '
Year:
New:
Yes
'
No
in ..
No
No
Name
Expiration Date:
of
Extended
Purchase Date:
Warranty:
Current Mileage:
Mileage at Purchase:
Briefly describe the transaction and your complaint. You may use additional sheets ifnecessary. Please attach copies of all contracts,
letters, receipts, cancelled checks( front and back), advertisements, or any other documents that relate to your complaint.
PLEASE DO NOT SEND ORIGINALS
PAI we
s
ao its.
my
Wi
r?
on
CHITe,
1JiSP.c
Steil )-h nm
huk&
pease
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be
Nob
What form of relief are you seeking? ( E.g., exchange, repair, money back, product delivery, etc.)
rCOaah % At(' t R rn4
more Pe-Itmileci
In filing this complaint, I understand that the Attorney General is not my private attorney, but rather enforces laws designed to
protect the public from misleading or unlawful practices. I also understand that if I have any questions concerning my legal rights or
responsibilities, I should contact a private attorney. I have no objection to the contents ofthis complaint being forwarded to the
business or the person the complaint is directed against, unless the box below is checked.
By filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure ofnon-
pub
fld
Please do
plained
about.
Please print and send the completed form to the address at the top of this complaint form.
Rev. 4/ 12016(
Ifs)
8165243313
at
@t
08: 55: 24 p. m.
313
ISNEVILIESEEffe
ale
DISCOVER'
60
Open Dote: Oct 25, 2015. Close Date: Nov 24, 2015
Page 3 of 6
CONTACT US
I
AWeb ---Access
account
at
Mobile
your
securely
D' ucover.
---
Manage
account
com
anywhere
m_
anytime,
r
Phone ----
1$
DISCOVER
11. 800. 347- 2683)
at
Discover.
00-
Inqui
v
Diuovor
PC) Box 30943
Soil
com
UT
MoilMail
--
Payments
Discover
PO Boa 6103
Carol Stream
IL 60197_ 6103
City
8413413 0
Transactions
Trans. Dale
Post Dale
Merchandise
S
II
4hC
Se
v-
Restaurants
Gasoline
Travel/ Entertainment
Services
vv.
Supermarkets
Nov 2
'.,
Nov 2
155. 00
0001152921506952463912
v---
Medical
Or
Services
Foes
Charged
Charged
INTEREST
CHARGE ON PURCHASES
C
INTEREST CHARGE ON CASH
ADVANCES
INTEREST CHARGE ON BALANCE TRANSFERS
TOTAL INTEREST FOR THIS PERIOD
M
Or
2015
Totals Year-
to-
Date
arl
TOTAL FEES CHARGED IN 2015
D
u
LISA MADIGAN
Illinois Attorney General
Consumer Fraud Bureau
500 South Second
Springfield
Street
100 W. Randolph
IL 62706
217) 782-
Street
Chicago IL 60601
1090
gov
line IL 61244
Senior Citizen
Veteran
Service
Phone ( Evening)
@hotmail. com
No
Yes
No
Member
NAME OF SELLER/
PROVIDER
OF SERVICE
Name
Alexander-
Address
111 E. Exchange
King farms
Name
Address
st
IL
Geneseo IL 61254
Phone
Phone
Website
Website
Complained
Yes
Complained
to company?
Person
No
to Company?
Beth Alexander
309) 945- 1775x
Phone
TRANSACTION INFORMATION
Transaction Date
Signed
Product
How?
2016- 04- 28
No
a contract?
was advertised?
Total
Yes
Internet advertisement:
500. 00
cost
Amount
Method
paid
of
to date
payment
Transaction Location
$ 500. 00
Credit Card:
At my home:
I talked to Alexander King farms on 12/ 22/ 2015 about purchasing a whole hog. I pd 270. 00 as they told me they would give me a
50. 00 discount if I purchased before Christmas. On 4/ 28/ 2016 they called and said they needed 230. 00 processing fee. I had
previously purchased 2 1/ 2 hogs. I had paid the processing fee to the Reasons locker on pick up. They said they did not use
Reasons any longer. They said they used Eureka Locker. On May 11 I received an email piggy went to market In Rio Wisconsin.
This is 3 1/ 2 hours from me. I have talked to the locker Johnsons and my meat is ready for pick up No processing fee has been
paid so I am out 230. 00 plus I have to drive 3 1/ 2 hours to pick it up. They said on the invoice they gave complimentary home
ielivery,
REQUESTED RELIEF
Processing fee refunds plus gas and time paid for going to get the meat
NOTIFY BUSINESS: I have no objections to the content of this complaint being forwarded to the business or person the
complaint is directed against.
3y filing this complaint, I hereby give the business complained about my consent to communicate, including disclosure of
ion- public personal information, with the Office of the Attorney General about any and all matters connected with this complaint.
OFFICE INFORMATION
Reference Number ---
Date Submitted:
0AG2016- 000025400
Jun
2, 2016
326 PM
OAG Office.
SPI.
English
a.
y;
Print Date _, _ .
Jun
3, 2016 8: 41 AM
Pace 1
of