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SCOR Metrics

The document outlines the various metrics used to measure performance across key areas of supply chain management. It includes metrics in the categories of supply chain reliability, responsiveness, agility, costs, asset management, and risk. Some example metrics listed are perfect order fulfillment, order fulfillment cycle time, upside supply chain flexibility, supply chain management costs, cash-to-cash cycle time, return on supply chain fixed assets, and risk mitigation costs. In total over 50 different supply chain KPIs are referenced.

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CapsLock610
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© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
252 views

SCOR Metrics

The document outlines the various metrics used to measure performance across key areas of supply chain management. It includes metrics in the categories of supply chain reliability, responsiveness, agility, costs, asset management, and risk. Some example metrics listed are perfect order fulfillment, order fulfillment cycle time, upside supply chain flexibility, supply chain management costs, cash-to-cash cycle time, return on supply chain fixed assets, and risk mitigation costs. In total over 50 different supply chain KPIs are referenced.

Uploaded by

CapsLock610
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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SCOR Metrics

Supply Chain Reliability

Supply Chain Responsiveness

Supply Chain Agility

Supply Chain Costs

RL.1.1 - Perfect Order Fulfillment

RS.1.1 - Order Fulfillment Cycle Time

AG.1.1 - Upside Supply Chain Flexibility

CO.1.1 - Supply Chain Man

RL.2.1 - % of Orders Delivered In Full

RS.2.1 - Source Cycle Time

AG.2.1 - Upside Flexibility (Source)

CO.2.1 - Cost to Plan

RL.3.33 - Delivery Item Accuracy

RS.3.8 - Authorize Supplier Payment Cycle Time

RL.3.35 - Delivery Quantity Accuracy

RS.3.35 - Identify Sources of Supply Cycle Time

RL.2.2 - Delivery Performance to

RS.3.107 - Receive Product Cycle Time

Customer Commit Date


RL.3.32 - Customer Commit Date Achievement Time
Customer Receiving

RL.3.34 - Delivery Location Accuracy

RL.2.3 - Documentation Accuracy


RL.3.31 - Compliance Documentation Accuracy
RL.3.43 - Other Required Documentation Accuracy
RL.3.45 - Payment Documentation Accuracy
RL.3.50 - Shipping Documentation Accuracy

RL.2.4 - Perfect Condition


RL.3.12 - % Of Faultless Installations
RL.3.24 - % Orders/Lines Received Damage Free
RL.3.41 - Orders Delivered Damage Free Conformance
RL.3.42 - Orders Delivered Defect Free Conformance
RL.3.55 - Warranty and Returns

RS.3.122 - Schedule Product Deliveries Cycle Time


RS.3.125 - Select Supplier and Negotiate Cycle Time
RS.3.139 - Transfer Product Cycle Time

AG.2.2 - Upside Flexibility (Make)

CO.3.105 - Cost to Plan (Make)

AG.2.3 - Upside Flexibility (Deliver)


AG.2.4 - Upside Return Flexibility (Source)

AG.1.2 - Upside Supply Chain Adaptability

RS.3.33 - Finalize Production Engineering Cycle Time

AG.2.6 - Upside Adaptability (Source)

RS.3.49 - Issue Material Cycle Time

AG.2.7 - Upside Adaptability (Make)

RS.3.142 - Package Cycle Time

CO.3.115 - Cost to Receive Produ

CO.3.126 - Cost to Schedule Prod


Deliveries

CO.3.137 - Cost to Transfer Produ

CO.3.138 - Cost to Verify Product

AG.2.9 - Upside Return Adaptability (Source)

CO.2.3 - Cost to Make

AG.2.10 - Upside Return Adaptability (Deliver)

CO.2.4 - Cost to Deliver

CO.3.163 - Order Management C

RS.3.16 - Build Loads Cycle Time

CO.3.200 - Order Delivery Costs

AG.1.3 - Downside Supply Chain Adaptability


AG.2.11 - Downside Adaptability (Source)

RS.3.51 - Load Product & Generate Shipping

AG.2.12 - Downside Adaptability (Make)

Documentation Cycle Time

RS.3.95 - Pack Product Cycle Time

AG.2.13 - Downside Adaptability (Deliver)

RS.3.102 - Receive & Verify Product by Customer Cycle Time

AG.1.4 - Overall Value at Risk (VAR)

RS.3.110 - Receive Product from Source or Make Cycle Time

AG.2.14 - Supplier's/Customer's/

Cycle Time

RS.3.116 - Reserve Resources and Determine Delivery


Date Cycle Time

RS.3.117 - Route Shipments Cycle Time


RS.3.120 - Schedule Installation Cycle Time
RS.3.124 - Select Carriers & Rate Shipments Cycle Time
RS.3.126 - Ship Product Cycle Time

RS.2.4 - Delivery Retail Cycle Time


RS.3.17 - Checkout Cycle Time
RS.3.32 - Fill Shopping Cart Cycle Time
RS.3.34 - Generate Stocking Schedule Cycle Time
RS.3.97 - Pick Product from Backroom Cycle Time
RS.3.109 - Receive Product at Store Cycle Time
RS.3.129 - Stock Shelf Cycle Time

CO.2.7 - Mitigation Cost ($)


CO.3.178 - Risk Mitigation Costs
CO.3.179 - Risk Mitigation Costs

RS.3.96 - Pick Product Cycle Time

RS.3.111 - Receive, Configure, Enter, & Validate Order

CO.2.5 - Cost to Return

CO.3.131 - Cost to Source Return

RS.3.46 - Install Product Cycle Time

supply-chain.org/scor

Payment

RS.2.3 - Deliver Cycle Time

RS.3.18 - Consolidate Orders Cycle Time

CO.2.2 - Cost to Source

AG.2.8 - Upside Adaptability (Deliver)

RS.3.123 - Schedule Production Activities Cycle Time


RS.3.128 - Stage Finished Product Cycle Time

CO.3.107 - Cost to Plan (Source)

CO.3.27 - Cost to Authorize Supp

RS.2.2 - Make Cycle Time

RS.3.114 - Release Finished Product to Deliver Cycle Time

CO.3.106 - Cost to Plan (Return)

CO.3.108 - Cost to Plan Supply C

AG.2.5 - Upside Return Flexibility (Deliver)

RS.3.140 - Verify Product Cycle Time

RS.3.101 - Produce and Test Cycle Time

CO.3.104 - Cost to Plan (Deliver)

Product's Risk Rating

AG.2.15 - Value at Risk (Plan)

CO.3.180 - Risk Mitigation Costs


CO.3.181 - Risk Mitigation Costs
CO.3.182 - Risk Mitigation Costs

CO.1.2 - Cost of Goods Sol

AG.2.16 - Value at Risk (Source)

CO.3.140 - Direct Labor Co

AG.2.17 - Value at Risk (Make)

CO.3.141 - Direct Material C

AG.2.18 - Value at Risk (Deliver)

CO.3.155 - Indirect Cost Re


to Production

AG.2.19 - Value at Risk (Return)

ce)

er)

ity

Supply Chain Costs

Supply Chain Asset Management

CO.1.1 - Supply Chain Management Cost

AM.1.1 - Cash-to-Cash Cycle Time

CO.2.1 - Cost to Plan

AM.2.1 - Days Sales Outstanding

CO.3.104 - Cost to Plan (Deliver)


CO.3.105 - Cost to Plan (Make)
CO.3.106 - Cost to Plan (Return)
CO.3.107 - Cost to Plan (Source)
CO.3.108 - Cost to Plan Supply Chain

CO.2.2 - Cost to Source


CO.3.27 - Cost to Authorize Supplier
Payment

AM.2.2 - Inventory Days of Supply


AM.3.45 - Inventory Days of Supply
( Finished Goods )

AM.3.16 - Inventory Days of Supply


( Raw Material )

AM.3.17 - Inventory Days of Supply ( WIP )


AM.3.23 - Recycle Days of Supply
AM.3.28 - Percentage Defective Inventory

CO.3.115 - Cost to Receive Product

AM.3.37 - Percentage Excess Inventory

CO.3.126 - Cost to Schedule Product

AM.3.44 - Percentage Unserviceable

Deliveries

CO.3.137 - Cost to Transfer Product

MRO Inventory

AM.2.3 - Days Payable Outstanding

CO.3.138 - Cost to Verify Product

AM.1.2 - Return on Supply Chain

urce)

CO.2.3 - Cost to Make

eliver)

CO.2.4 - Cost to Deliver

AM.2.5 - Supply Chain Fixed Assets

CO.3.163 - Order Management Costs

AM.3.11 - Fixed Asset Value (Deliver)

CO.3.200 - Order Delivery Costs

AM.3.18 - Fixed Asset Value (Make)

CO.2.5 - Cost to Return

AM.3.20 - Fixed Asset Value (Plan)

CO.3.131 - Cost to Source Return

AM.3.24 - Fixed Asset Value (Return)

ability

e)

r)

CO.2.7 - Mitigation Cost ($)


CO.3.178 - Risk Mitigation Costs (Deliver)

Fixed Assets

AM.3.27 - Fixed Asset Value (Source)

AM.1.3 - Return on Working

CO.3.179 - Risk Mitigation Costs (Make)

Capital

CO.3.180 - Risk Mitigation Costs (Plan)

AM.2.6 - Accounts Payable

CO.3.181 - Risk Mitigation Costs (Return)

(Payables Outstanding)

CO.3.182 - Risk Mitigation Costs (Source)

AM.2.7 - Accounts Receivable


(Sales Outstanding)

CO.1.2 - Cost of Goods Sold

AM.2.8 - Inventory

CO.3.140 - Direct Labor Cost


CO.3.141 - Direct Material Cost
CO.3.155 - Indirect Cost Related
to Production

10
supply-chain.org/scor

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