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Table Z

Troubleshooting Chart for Air Conditioners

Type of Unit

Complaint

With open-type compressor

Electric motor will not


start

Unit cycles on and off

Coil frosts

Cause

Possible Remedy

Power failure

Check circuit for power source

Compressor stuck

Locate cause and repair

Belt too tight

Adjust belt tension

Manual reset in starter open

Determine cause of overload and repair.


Reset overload cutout

Thermostat setting too high

Lower thermostat setting

Low voltage

Check with voltmeter, then call power


company

Burned-out motor

Repair or replace

Frozen compressor caused by


locked or damaged mechanism

Remove and repair compressor

Intermittent power interruption

Tighten connections or replace defective


power supply parts

High-pressure cutout defective

Replace high-pressure cutout

High-pressure cutout set too low.


Overload opens after having been
reset

Raise cutout pressure. Check voltage and


current drawn

Leaky liquid-line solenoid valve

Repair or replace

Dirty or iced evaporator

Clean or defrost evaporator. Check filters


and fan drive

Overcharge or refrigerant or
non-condensable gas

Remove excess refrigerant or purge


non-condensable gas

Lack or refrigerant

Repair refrigerant leak and recharge

Restricted liquid-line strainer

Clean strainer

Faulty motor

Repair or replace faulty motor

Filters dirty

Clean filters

Not enough air over coil

Clean or remove restriction from supply


or return ducts or grilles

Defective expansion valve

Replace valve

AII-51

Table Z
Troubleshooting Chart for Air Conditioners (Continued)
Type of Unit

Possible Remedy

Cause

Complaint

With open-type compressor Unit runs but will not Unit not fully charged
cool
(continued)

Recharge slightly, then check for leaks in


the refrigerant circuit, then fully charge

Leaky suction valve

Remove compressor cylinder head and


clean or replace valve plate

Expansion valve not set correctly

Adjust expansion valve

Strainer clogged

Remove, clean, and replace valve

Air in refrigerant circuit. Moisture Purge unit of air. Clean orifice and install
silica gel dryer
in expansion-valve orifice

No air blows from


supply grille

Flash gas in liquid line

Add refrigerant

Ice or dirt on evaporator

Clean coil or defrost

Blower belt broken or loose

Adjust belt tension, or replace belt

Blower bearing frozen

Repair or replace bearing and lubricate as


directed

Discharge pressure too Improper operation of condenser


high

Correct airflow. Clean coil surface

Air in system

Purge

Overcharge of refrigerant

Remove excess or purge

Discharge pressure too Lack of refrigerant


low

Repair leak and charge

Broken or leaky compressor Remove head, examine valves and replace


those found to be operating improperly
discharge valves
Suction pressure too Overfeeding of expansion valve
high

Suction pressure too low

Regulate superheat setting expansion valve


and check to see that remove bulb is
properly attached to suction line

Expansion valve stuck in open


position

Repair or replace valve

Broken suction valves in


compressor

Remove head, examine valves and replace


those found to be inoperative

Lack of refrigerant

Repair leak and charge

Clogged liquid line strainer

Clean strainer

Expansion-valve power assembly


has lost charge

Replace expansion-valve power assembly

Obstructed expansion valve

Clean valve and replace if necessary

Contacts on control thermostat Repair thermostat or replace if necessary


stuck on closed position

AII-52

Table Z
Troubleshooting Chart for Air Conditioners (Continued)
Type of Unit

Complaint

Cause

W i t h h e r m e t i c m o t o r - Compressor runs contin- Air over condenser restricted


compressor combination uously; good refrigeration
effect
(continued)

Possible Remedy
Remove restriction or provide for more air
circulation over the condenser

Compressor runs contin- Thermostatic switch contacts Replace thermostatic switch


badly burned
uously; unit is too cold
Thermostatic switch bulb has Secure bulb in place
become loose
Thermostatic switch improperly Readjust thermostatic switch
adjusted
Compressor runs contin- Extremely dirty condenser
uously; little refrigeration
effect

Clean condenser

No air circulating over condenser

Provide air circulation

Ambient temperature too high

Provide ventilation or move to a cooler


location

Load too great

Analyze load

Compressor runs contin- A restriction that prevents the


uously; no refrigeration
refrigerant from entering the
evaporator. A restriction is
usually indicated by a slight
refrigeration effect at the point of
restriction

Locate the possible points of restriction, and


try jarring it with a plastic hammer, or
heating to a temperature of about 110
degrees F. If the restriction does not open,
replace the unit.

Compressor not pumping. A cool Replace the unit


discharge line and a hot
compressor housing would
indicate this. The wattage is
generally low.
Short of refrigerant
Compressor short cycles, Loose electrical connections
poor refrigeration effect

See manufacturer's instructions


Locate loose connections and make them
secure

Defective thermostatic switch

Replace thermostatic switch

Defective motor starter

Replace defective motor starter or relay

Air restriction at evaporator

Remove air restriction

AII-53

Table Z
Troubleshooting Chart for Air Conditioners (Continued)
Type of Unit

Cause

Complaint

With hermetic motor- Compressor short cycles, Dirty condenser


compressor combination no refrigeration
(continued)

Possible Remedy
Clean the condenser

Ambient temperature too high

Provide ventilation or move to a cooler


location

Defective wiring

Repair or replace defective wiring

Thermostatic switch operating


erratically

Replace thermostatic switch

Relay erratic

Replace relay

Compressor runs too Poor air circulation around the


condenser or too high ambient
frequently
temperature

Increase the air circulation around the


condenser. In some localities the
temperature is extremely high, and nothing
can be done to correct this

Load too great. Worn compressor. Analyze end use. Replace unit or bring it to
Generally accompanied by rattles the shop for repairs
and knocks
Compressor does not run

Motor is not operating

If the trouble is outside the sealed unit, it


should be corrected; for example, wires
should be repaired or replace and
thermostatic switches or relays should be
replaced. If the trouble is inside the sealed
unit, the sealed unit should be replaced.

Compressor will not run If the cabinet has been moved, Wait an hour or so, and then attempt to start
(Assume
that
the some oil may be on top of the the motor by turning the current on and off
many times. On some compressors, it may
thermostatic switch and piston
relay, and the electric
be necessary to wait 6 or 8 hour
wiring and current supply
are in good condition and
operating normally)
Compressor may be stuck, or some Replace the unit
parts may be broken
Connections may be broken on the Replace the unit. Sometimes after sealed
inside of the unit, or the motor units have been standing idle for a long time,
winding may be open
the piston may be stuck in the cylinder wall.
It is sometimes possible to start the
compressor by turning on the current and
bumping the outer housing with a rubber
mallet.

Compressor is unusually
hot

Condenser is dirty, or there is a Clean the condenser; increase the air


lack of air circulation
circulation

AII-54

Table Z
Troubleshooting Chart for Air Conditioners (Continued)
Type of Unit

Complaint

With hermetic motorcompressor combination


(continued)

Cause

Possible Remedy

Unusually heavy service or load

If possible, decrease load. Perhaps another


unit is required

Low voltage

Too small feed wires could cause this. If


the wires feeding the refrigerating unit
becomes warm, it is an indication that they
are too small and should be replaced with
larger wires

A shortage of oil

Add oil if possible; if this is not possible,


the unit must be replaced. A shortage of
refrigerant will cause a shortage of oil in
the crankcase of the compressor

No refrigeration after Generally, during a long shutdown,


starting up after a long an amount of liquid refrigerant will
get into the crankcase of the
shutdown or on delivery
compressor. When this happens, the
compressor operation will cause no
noticeable refrigeration effect until
the entire liquid refrigerant has
evaporated from the crankcase.

Allow the compressor to operate until its


internal heat drivers the liquid refrigerant
from the crankcase. Under some
conditions, this may take as long as 24
hours. This time can be shortened by
turning an electric heater on the
compressor and raising the compressor
temperature, not exceeding 110 degrees F.

Compressor is noisy

Mountings have become worn or


deteriorated. The walls against
which the unit is placed may be of
an extremely hard surface and may
resound and amplify the slight noise
from the compressor into the room

Replace the rubber mountings. Place a


piece of sound-absorbing material on the
wall against which the unit is placed, or
move the unit to a new location.

Shortage of oil and/or refrigerant

Add oil and refrigerant if possible. If it is


impossible, the unit must be replaced.

The sealed unit mechanism has Replace the unit


become worn
After each defrosting Slight shortage of refrigerant
there is a long on cycle
before refrigeration is
again normal

Add refrigerant if possible; if not, replace


the unit

Condenser is dirty

Clean the condenser

Thermostatic switch bulb is loose

Secure the bulb in place

There is a restriction between the Attempt to remove the restriction by


receiver or condenser and/or the jarring with a plastic hammer or by heating
evaporator
the possible points of restriction to about
110 degrees F. If this does not correct the
trouble, the unit must be replaced or
brought to the shop for repairs

AII-55

Table

14-30.Electrical

Troubleshooting

Loads

Table

14-30(B).Testlng

14-18(G)

Controls

and

Paths

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