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    Resident Satisfaction Survey

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    xxxxchrjyc
    This survey collects feedback from residents on their satisfaction living in an apartment community. It asks residents to rate their reasons for choosing the community, condition of their unit, friendliness of staff, overall satisfaction, cleanliness, maintenance services, staff professionalism, value for cost, amenities quality, and likelihood of renewal and recommendation. Residents are also invited to provide written comments on the back of the form. The multiple choice and rating scale questions aim to understand resident needs and identify areas for improvement from the perspective of current tenants.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    Resident Satisfaction Survey

    Uploaded by

    xxxxchrjyc
    10 views3 pages
    This survey collects feedback from residents on their satisfaction living in an apartment community. It asks residents to rate their reasons for choosing the community, condition of their unit, friendliness of staff, overall satisfaction, cleanliness, maintenance services, staff professionalism, value for cost, amenities quality, and likelihood of renewal and recommendation. Residents are also invited to provide written comments on the back of the form. The multiple choice and rating scale questions aim to understand resident needs and identify areas for improvement from the perspective of current tenants.

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    This survey collects feedback from residents on their satisfaction living in an apartment community. It asks residents to rate their reasons for choosing the community, condition of their unit, friendliness of staff, overall satisfaction, cleanliness, maintenance services, staff professionalism, value for cost, amenities quality, and likelihood of renewal and recommendation. Residents are also invited to provide written comments on the back of the form. The multiple choice and rating scale questions aim to understand resident needs and identify areas for improvement from the perspective of current tenants.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    10 views3 pages

    Resident Satisfaction Survey

    Uploaded by

    xxxxchrjyc
    This survey collects feedback from residents on their satisfaction living in an apartment community. It asks residents to rate their reasons for choosing the community, condition of their unit, friendliness of staff, overall satisfaction, cleanliness, maintenance services, staff professionalism, value for cost, amenities quality, and likelihood of renewal and recommendation. Residents are also invited to provide written comments on the back of the form. The multiple choice and rating scale questions aim to understand resident needs and identify areas for improvement from the perspective of current tenants.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 3

    Resident Satisfaction Survey

    Resident Name: ______________________ Community Name: ____________________


    Unit Number: _______ Telephone Number: _________________ Male/Female: _______
    Class (circle one): Fresh

    1)

    Soph

    Junior

    Senior

    1 - 2 Years
    3 + Years

    Please rank (using #1 - 7) the reasons you selected your current apartment
    community to be your home. (1-Most important, 7-Least important)
    Location
    Size of Units
    Amenities
    Floor Plan

    3)

    Not a Student

    How long have you lived in your present apartment community?


    0 - 6 Months
    7 - 12 Months

    2)

    Grad

    Appearance
    Price
    Other (List Reason)

    Please rate the condition of your apartment when you moved in (circle one):
    1

    10
    Very poor
    4)

    Immaculate

    When you first visited the property, how friendly, knowledgeable, courteous, and
    professional would you rate the staff?
    1

    10
    Very poor
    5)

    Outstanding

    How satisfied are you overall with your present apartment community?
    1

    10
    Very unsatisfied
    6)

    How would you rate the cleanliness of the property you live on?
    1

    10

    Totally satisfied

    Resident Satisfaction Survey


    Always dirty
    7)

    Always neat and clean

    How would you rate the helpfulness and friendliness of the staff in meeting your
    apartments needs, answering questions, and resolving any grievances or
    problems you may have experienced?
    1

    10
    Never friendly or helpful
    8)

    Always friendly and helpful

    How satisfied are you that your current monthly rental rate represents a good
    value for your apartment home?
    1

    10
    Very unsatisfied
    9)

    Very satisfied

    How would you rate the maintenance service you have received while living at
    your current community?
    1

    10
    Very poor
    10)

    Outstanding

    In your interaction with the maintenance staff, how would you rate their
    appearance, courtesy, and professionalism?
    1

    10
    Very poor
    11)

    Outstanding

    How likely are you to renew your lease when the current lease term expires?
    1

    10
    Will not renew
    12)

    Will definitely renew

    Are the amenities on your property well maintained?


    1

    10
    Very poorly maintained
    13)

    Always sparkling fresh

    How likely are you to recommend your apartment community to your friends?

    Resident Satisfaction Survey


    1

    10
    Would not recommend

    Will definitely recommend

    Please Write Comments On The Back Of This Sheet

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