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    Mba I - Semester - Ii Examination - Winter - 2014 Subject Code: 2820002 Date: 23-12-2014 Subject Name: Management Information System (MIS) Time: 02:30 PM - 05:30 PM Total Marks: 70

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    nayan bhowmick
    This document contains instructions and questions for a Management Information System (MIS) exam for Gujarat Technological University. The exam contains 5 questions assessing students' knowledge of key concepts in MIS, including: 1. The challenges and opportunities managers face in managing information systems and technologies, and how information systems impact businesses. 2. Key MIS terms like transaction processing systems, data vs. information, Bluetooth, ergonomics, expert systems, peer-to-peer networks, and data warehousing. Questions also assess understanding of ERP and CRM systems. 3. Information systems used in production, decision support systems, and management information systems. 4. Network architecture, telecommunications networks, internet vs

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    Mba I - Semester - Ii Examination - Winter - 2014 Subject Code: 2820002 Date: 23-12-2014 Subject Name: Management Information System (MIS) Time: 02:30 PM - 05:30 PM Total Marks: 70

    Uploaded by

    nayan bhowmick
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    This document contains instructions and questions for a Management Information System (MIS) exam for Gujarat Technological University. The exam contains 5 questions assessing students' knowledge of key concepts in MIS, including: 1. The challenges and opportunities managers face in managing information systems and technologies, and how information systems impact businesses. 2. Key MIS terms like transaction processing systems, data vs. information, Bluetooth, ergonomics, expert systems, peer-to-peer networks, and data warehousing. Questions also assess understanding of ERP and CRM systems. 3. Information systems used in production, decision support systems, and management information systems. 4. Network architecture, telecommunications networks, internet vs

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    This document contains instructions and questions for a Management Information System (MIS) exam for Gujarat Technological University. The exam contains 5 questions assessing students' knowledge of key concepts in MIS, including: 1. The challenges and opportunities managers face in managing information systems and technologies, and how information systems impact businesses. 2. Key MIS terms like transaction processing systems, data vs. information, Bluetooth, ergonomics, expert systems, peer-to-peer networks, and data warehousing. Questions also assess understanding of ERP and CRM systems. 3. Information systems used in production, decision support systems, and management information systems. 4. Network architecture, telecommunications networks, internet vs

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    12 views1 page

    Mba I - Semester - Ii Examination - Winter - 2014 Subject Code: 2820002 Date: 23-12-2014 Subject Name: Management Information System (MIS) Time: 02:30 PM - 05:30 PM Total Marks: 70

    Uploaded by

    nayan bhowmick
    This document contains instructions and questions for a Management Information System (MIS) exam for Gujarat Technological University. The exam contains 5 questions assessing students' knowledge of key concepts in MIS, including: 1. The challenges and opportunities managers face in managing information systems and technologies, and how information systems impact businesses. 2. Key MIS terms like transaction processing systems, data vs. information, Bluetooth, ergonomics, expert systems, peer-to-peer networks, and data warehousing. Questions also assess understanding of ERP and CRM systems. 3. Information systems used in production, decision support systems, and management information systems. 4. Network architecture, telecommunications networks, internet vs

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    of 1

    Seat No.

    : ________

    Enrolment No. ______________

    GUJARAT TECHNOLOGICAL UNIVERSITY


    MBA I - SEMESTER - II EXAMINATION WINTER 2014
    Subject Code: 2820002
    Date: 23-12-2014
    Subject Name: Management Information System (MIS)
    Time: 02:30 pm - 05:30 pm
    Total Marks: 70
    Instructions:
    1. Attempt all questions.
    2. Make suitable assumptions wherever necessary.
    3. Figures to the right indicate full marks.

    Q.1

    (a) What are the major challenges and opportunities that business managers face in 07
    managing information systems and technologies to meet business goals.
    (b) What are Information Systems? How are information systems impacting business 07
    organization?

    Q.2

    (a) Explain the following terms in brief


    07
    i.
    Transaction processing system
    ii.
    Difference between Data and information
    iii.
    Bluetooth
    iv.
    Ergonomics
    v.
    Expert systems
    vi.
    Peer-to-peer networks
    vii.
    Data warehousing
    (b) What is ERP? Explain in detail its benefits, challenges and costs associated with ERP 07
    implementation.
    OR
    (b) What are the business benefits of implementing CRM applications? Support your 07
    answer by explaining the different phases and functions of a CRM application.

    Q.3

    (a) Explain in detail the different information systems used in the area of production.
    (b) What are Decision support systems? Explain its components and how do they help in
    managerial decision making.
    OR
    (a) What is a Management Information System? Explain in detail its inputs required,
    processing performed and outputs generated by it.
    (b) Write short note on:
    (i) Office Automation System (ii) Knowledge Management System

    Q.3

    Q.4

    07
    07

    07
    07

    (a) Explain the OSI - reference model of network architecture.


    07
    (b) Explain the basic components, functions and types of telecommunications networks 07
    used in business.
    OR

    Q.4

    (a) Explain in detail the different medium used in establishing telecommunication 07


    networks.
    (b) Differentiate between internet and intranet. Also describe the business value gained 07
    by organization using both of them.

    (a) What are cyber crimes? Explain different types of cyber crimes in detail.
    (b) Write short notes on: (i) Cryptography (ii) Firewalls
    OR
    Q.5
    (a) What is information system security? Explain in detail the different security measures
    that should be adopted to secure information systems in a networked environment
    (b) Describe the ethical challenges related to use of information systems.
    Q.5

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