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    रवींद्र वैद्य
    This document outlines the course objectives and topics for the subject "E-Commerce & Knowledge Management". The course aims to understand the concepts and role of e-commerce and knowledge management in organizations. It covers key topics like introduction to e-commerce models (B2B, B2C, etc.), mobile commerce, electronic payment systems, security issues, introduction to knowledge management processes and systems, knowledge management technologies, tools, and the roles and challenges of knowledge management teams. The course allocates different percentages of marks and number of sessions for each topic. Suggested reference books are also listed.

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    This document outlines the course objectives and topics for the subject "E-Commerce & Knowledge Management". The course aims to understand the concepts and role of e-commerce and knowledge management in organizations. It covers key topics like introduction to e-commerce models (B2B, B2C, etc.), mobile commerce, electronic payment systems, security issues, introduction to knowledge management processes and systems, knowledge management technologies, tools, and the roles and challenges of knowledge management teams. The course allocates different percentages of marks and number of sessions for each topic. Suggested reference books are also listed.

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    This document outlines the course objectives and topics for the subject "E-Commerce & Knowledge Management". The course aims to understand the concepts and role of e-commerce and knowledge management in organizations. It covers key topics like introduction to e-commerce models (B2B, B2C, etc.), mobile commerce, electronic payment systems, security issues, introduction to knowledge management processes and systems, knowledge management technologies, tools, and the roles and challenges of knowledge management teams. The course allocates different percentages of marks and number of sessions for each topic. Suggested reference books are also listed.

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    Download as pdf or txt
    222 views2 pages

    It 41

    Uploaded by

    रवींद्र वैद्य
    This document outlines the course objectives and topics for the subject "E-Commerce & Knowledge Management". The course aims to understand the concepts and role of e-commerce and knowledge management in organizations. It covers key topics like introduction to e-commerce models (B2B, B2C, etc.), mobile commerce, electronic payment systems, security issues, introduction to knowledge management processes and systems, knowledge management technologies, tools, and the roles and challenges of knowledge management teams. The course allocates different percentages of marks and number of sessions for each topic. Suggested reference books are also listed.

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    SEMESTER IV

    TRACK III: INFORMATION MANAGEMENT & QUALITY CONTROL


    Sr.
    No.
    4.

    Subject
    Code

    T3-IT41

    Subject Title

    E -Commerce & Knowledge


    Management

    Internal

    External

    30

    70

    Objectives:
    To understand the concepts & role of e-commerce and Knowledge Management in organizations.
    To get introduced to the key themes of techniques & technology to realize more value from
    knowledge assets.
    %
    Sr.
    Topic Details
    No. of Sessions
    Weightage
    No
    1
    Introduction to e-commerce:
    Meaning, nature and scope; channels of e-commerce,
    Business applications of e-commerce, Traditional
    commerce vs. E-commerce, Business model of e12
    5
    commerce: B2B, B2C, C2C,B2G and other models of ecommerce. The internet technology background,
    categories of network, switching techniques, Internet
    service provider, virtual private network
    2
    Mobile commerce:
    Introduction to M-Commerce ,History & Key Benefits &
    8
    3
    limitations, Critical Success factors, Wireless
    Application protocol(WAP),Mobile banking.
    3
    Electronic payment system:
    Type of payment systems- e-cash and currency servers,
    e- cheques, credit card, smart card, electronic purses and
    15
    7
    debit cards, operational, credit and legal risks of epayments, risk management options for e-payment
    system, order fulfillment for e-commerce.
    4
    Security issues in e-commerce:
    Security risk of e-commerce, type and sources of threats;
    protecting the electronic commerce assets and
    intellectual property; firewalls; client server network
    15
    5
    security; data and message security; digital identification
    and electronic signature; encryption approach to e
    commerce security.
    5
    Introduction to Knowledge Management (KM)
    History of Knowledge Management, Types of
    Knowledge, The Knowledge Management Processes,
    20
    8
    Knowledge Management Systems, Organizational
    impact on knowledge management, Factors influencing
    Knowledge Management.
    6
    Knowledge Management Technologies and systems
    Knowledge Application Systems, Knowledge Capture
    15
    6
    Systems, Knowledge sharing systems and Knowledge
    Discovery Systems.
    7
    Knowledge Management Tools
    Knowledge capture and creation tools, Knowledge
    Sharing and Dissemination Tools, Knowledge
    15
    6
    Acquisition and application tools. Practical implications
    of KM tools and techniques.

    128

    The KM team: KM roles and Responsibilities within


    organizations, Future challenges for KM.
    Reference Books
    1. E-Commerce concept-model-strategies, C.S.V. Murthy, Himayalaya Publication House
    2. Electronic commerce, Elias M. Awad., PHI
    3. Knowledge Management, Donald Hislop, Oxford University Press, 2nd edition
    4. E-Commerce concepts and applications, Nidhi Dhawan,International book house Pvt Ltd.
    5. Knowledge management, Systems and Processes, IRMA Becerra- Fernandez, Rajiv Sabherwal,
    PHI edition.
    6. Knowledge Management, Elias M. Awad and Hassan Ghaziri, Pearson, fourth impression
    7. Knowledge Management in Theory and Practice,Kimiz Dalkir,Elsevier
    8. Frontiers of Electronic commerce, Kalkota and Whinston, Pearson
    9. E-commerce, Joseph, PHI second edition

    129

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