Highly Skilled IT Professional With Over 8+ Years Of Accomplished

IT Experience In Network Troubleshooting And Network

Administration.

Akshay A. Surve
+91-9998725755
akshaysurve@rediffmail.com

BRIEF OVERVIEW
Sound understanding of IT administration with a global mindset, strong
quantitative and conceptual abilities with project management skills
Computer Hardware & Network Troubleshooting
Enough Knowledge of router configuration and manage switches.

PROFESSIONAL SUMMARY
Technical Skills:
Operating Systems : Windows Server 2012, 2008, 2003, Windows 2000
Server/Professional, Windows 7/Vista/XP/ME/98/95.
Networking : TCP/IP, SNMP, HTTP, DHCP, DNS, FTP, SMTP, IMAP, POP, RIP,
RIPv2, IGRP, EIGRP, OSPF.
Hardware : IBM/Compaq Server, PC, Printer, Scanners, ZIP-DAT Drives,
NIC, SCSI Devices, Modem, Hub, Switch, Router, WiFi.
Software : MS Office, MS Outlook, MS ISA 2004, MS Exchange 2003.
Antivirus : Trend Micro Server/Client, Symantec Antivirus, Mcafee,
Macfee protection pilot.
Backup : NT backup, VERITAS, Symantec, Acronis true image, Gennie.
Fire Wall : MS ISA.

PROFESSIONAL EXPERIENCE (8+ Years)

Krish Compusoft Services Pvt. Ltd

An ISO 9001:2008 certified company offers everything it takes to Plan Select
Configure Integrate Implement Support Information Technology Solutions.
www.krishtechnologies.net/
IT Administrator May 2012 Till Date
Work Profile
Providing IT assistance to all level of staff.
Maintenance and troubleshooting of Windows Server 2008, 2003 and
workstations
Maintenance and troubleshooting of LAN and WAN connectivity
Configuration and administration of Active Directory infrastructure
Monitor system performance and capacity; recommend upgrades,
expansion and reconfiguration.
Troubleshooting hardware and software problems and find solution.
Service coordination with various vendors for technical related aspects
Daily, weekly and monthly backups of the Server
Implementing policies, maintaining exchange, WSUS, DNS, DHCP
Updating antivirus on server as well as on clients
Meditab Software (India) Pvt. Ltd.
It is a MNC having head office in USA. The company deals in the software
business related to Health Care Industry. Provide 24X7 supports.
http://www.meditab.com
Team Leader Implementation & Support Feb 2011
May 2012
Work Profile
 Providing support to the remote clients via e-mail, chat, phone and remote
connection tools.
Maintenance and troubleshooting of Windows Server 2008 and
workstations
Providing client support and technical issue resolution.
Installing and configuring software applications.
Troubleshooting system and network problems.
Logging client queries.
Installation and troubleshooting of fax server.
Responsible to configure and monitor Auto Backup and Offsite Backup of
database and documents.
Installation and troubleshooting of interfaces like MidMark Spiro, ECG,
Welch Allyn, KOKO and Gluco Meter.
Installation and troubleshooting of hardwares like printer, scanner,
signature pad, webcam.
Imperial Capital Investment
It is a stock broking & finance company. The company is dealing in equity and
commodity broking mutual fund, IPO, financial product distribution, insurance
broking services.
System Administrator Feb 2009 -- Dec
2010
Work profile
Providing IT assistance to all level of staff
Maintenance and troubleshooting of Windows Server 2003 and
workstations
Maintenance and troubleshooting of LAN and WAN connectivity
Configuration and administration of Active Directory infrastructure
Monitor system performance and capacity; recommend upgrades,
expansion and reconfiguration.
Troubleshooting hardware and software problems and find solution.
Service coordination with various vendors for technical related aspects
IT Action Gujarat Pvt. Ltd.
IT is a MNC heaving head office at UK. The company is dealing in Server and
Network support for the clients placed in UK, US and local. Providing 24X7
support. The company is Gold Partner of Microsoft.
http://www.itaction.co.uk
Support Engineer Oct 2007 Jan
2009
Work profile
Providing support to the remote clients using remote connection tools
Configuring Active directory, implementing policies, maintaining
exchange, WSUS, DNS, DHCP
Daily, weekly and monthly backups of the Server
Updating antivirus on server as well as on clients
Worked as a resident engineer at Wagh Bakri Tea Group. Maintaining
and troubleshooting of LAN and WAN connectivity.
IndiaBulls Securities Ltd.
It is a stock broking company dealing in equity and commodity broking.
http://www.indiabulls.com
System Engineer Dec 2006 Sep
2007
Work profile
Working as a system engineer and maintaining about 100 users for
Maninagar and Bapunagar branch. Providing solution regarding any
technical and network queries. Also providing help for the PIB (Power India
Bulls) software.
 Restricting or allowing users to access network resources or internet using
MS ISA and Windows 2003 domain.
Maintenance and troubleshooting of Windows Server 2003 and
workstations
Maintenance and troubleshooting of LAN and WAN connectivity
Configuration and administration of Active Directory infrastructure
Monitor system performance and capacity; recommend upgrades,
expansion and reconfiguration.
Troubleshooting hardware and software problems and find solution.
Service coordination with various vendors for technical related aspects
Crescent Electronics Pvt. Ltd.
A company is the business partner of IBM, Compaq, HP, Acer, D-Link. Provide
support to the corporate sectors.
http://www.crescentworld.com
Customer Support Engineer Oct 2002 Dec 2006
Work profile
Provide service and installations to the customer related computer system,
network, antivirus, printer, scanner and other
Troubleshooting and getting solutions for the queries at the customer end,
also to install the new peripherals and other supplies.

EDUCATION
Microsoft Certified Professional (MCP)
Microsoft Certified System Administrator Messaging (MCSA)
Microsoft Certification ID: 7755607
Transcript ID: 924023
Access Code: akki1983
https://mcp.microsoft.com/authenticate/validatemcp.aspx.

Training for MCSE & CCNA from IIHT in year 2005

Participated for Certified Novell Engineer training module in year 2002

Diploma in Computer Hardware and Networking from Jetking Pvt. Ltd. in

year 2001-2002

Pursuing B.Com

STRENGTH
Achievement oriented with excellent communication and interpersonal
skill.
Proven strength in troubleshooting, problem solving, coordination and
analysis and a proven track record of success
A good team player with ability to lead a team by example and motivate
them to achieve desired objectives
Willing to take on extra responsibilities to get work done
Good aptitude for understanding new technologies and bring them into
practice.

PERSONAL DETAILS
Present Address C/796 Arbuda Nagar, Odhav, Ahmedabad.
Email ID akshaysurve@rediffmail.com
Contact No +91-9998725755
Date of Birth July 9, 1983
Marital Status Single
Languages Known English, Hindi, Gujarati & Marathi
Location Preferences Open against the better prospects.