SAP2000 Uputstvo, GAF Niš
SAP2000 Uputstvo, GAF Niš
SAP2000 Uputstvo, GAF Niš
User Guide
M25-M27
www.hp.com/support/ljM25-M27mfp
HP LaserJet Pro MFP M25-M27
User Guide
Copyright and License Trademark Credits
Edition 1, 10/2016
Table of contents
ENWW iii
Toner-cartridge information ............................................................................................................. 21
Remove and replace the toner cartridge .......................................................................................... 22
4 Print ........................................................................................................................................................... 25
Print tasks (Windows) .......................................................................................................................................... 26
How to print (Windows) ..................................................................................................................... 26
Manually print on both sides (Windows) .......................................................................................... 27
Print multiple pages per sheet (Windows) ....................................................................................... 28
Select the paper type (Windows) ...................................................................................................... 31
Additional printing information ........................................................................................................ 33
Print tasks (OS X) ................................................................................................................................................. 34
How to print (OS X) ............................................................................................................................ 34
Manually print on both sides (OS X) .................................................................................................. 34
Print multiple pages per sheet (OS X) ............................................................................................... 35
Select the paper type (OS X) ............................................................................................................. 35
Additional print tasks ........................................................................................................................ 36
Mobile printing ..................................................................................................................................................... 37
Introduction ....................................................................................................................................... 37
Wireless Direct (wireless models only) ............................................................................................. 37
Enable or disable Wireless Direct ................................................................................... 37
Change the printer Wireless Direct name ....................................................................... 38
HP ePrint via email ............................................................................................................................ 39
HP ePrint software ............................................................................................................................ 40
Android embedded printing .............................................................................................................. 40
5 Copy ........................................................................................................................................................... 43
Make a copy ......................................................................................................................................................... 44
Copy on both sides (duplex) ................................................................................................................................ 45
Copy on both sides manually ............................................................................................................ 45
6 Scan ........................................................................................................................................................... 47
Scan by using the HP Scan software (Windows) ................................................................................................. 48
Scan by using the HP Scan software (OS X) ........................................................................................................ 49
iv ENWW
Configure IP network settings ............................................................................................................................. 57
Introduction ....................................................................................................................................... 57
Printer sharing disclaimer ................................................................................................................. 57
View or change network settings ..................................................................................................... 57
Rename the printer on a network ..................................................................................................... 57
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 58
Printer security features ..................................................................................................................................... 59
Introduction ....................................................................................................................................... 59
Assign or change the system password using the Embedded Web Server ..................................... 59
Energy-conservation settings ............................................................................................................................. 61
Introduction ....................................................................................................................................... 61
Print with EconoMode ....................................................................................................................... 61
Set the Sleep/Auto Off After Inactivity setting ................................................................................. 62
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of
power ................................................................................................................................................. 62
Set the Delay Shut Down setting ...................................................................................................... 63
Update the firmware ........................................................................................................................................... 65
Update the firmware using the Firmware Update Utility ................................................................. 65
ENWW v
Print from a different software program ......................................................................................... 87
Check the paper-type setting for the print job ................................................................................. 87
Check the paper type setting (Windows) ....................................................................... 87
Check the paper type setting (OS X) ............................................................................... 87
Check toner-cartridge status ............................................................................................................ 87
Clean the printer ................................................................................................................................ 88
Print a cleaning page ...................................................................................................... 88
Visually inspect the toner cartridge and imaging drum ................................................................... 89
Check paper and the printing environment ...................................................................................... 89
Use paper that meets HP specifications ........................................................................ 89
Check the printer environment ....................................................................................... 89
Check the EconoMode settings ....................................................................................... 89
Improve copy and scan image quality ................................................................................................................. 91
Introduction ....................................................................................................................................... 91
Check the scanner glass for dirt and smudges ................................................................................. 91
Check the paper settings .................................................................................................................. 91
LED control panel ............................................................................................................ 91
LCD control panel ............................................................................................................ 92
Optimize for text or pictures ............................................................................................................. 92
Edge-to-edge copying ...................................................................................................................... 92
Solve wired network problems ........................................................................................................................... 94
Introduction ....................................................................................................................................... 94
Poor physical connection .................................................................................................................. 94
The computer is using the incorrect IP address for the printer ....................................................... 94
The computer is unable to communicate with the printer ............................................................... 94
New software programs might be causing compatibility problems ................................................ 95
The computer or workstation might be set up incorrectly .............................................................. 95
The printer is disabled, or other network settings are incorrect ..................................................... 95
Solve wireless network problems ....................................................................................................................... 96
Introduction ....................................................................................................................................... 96
Wireless connectivity checklist ......................................................................................................... 96
The printer does not print after the wireless configuration completes .......................................... 97
The printer does not print, and the computer has a third-party firewall installed ......................... 97
The wireless connection does not work after moving the wireless router or printer ..................... 97
Cannot connect more computers to the wireless printer ................................................................ 97
The wireless printer loses communication when connected to a VPN ............................................ 98
The network does not appear in the wireless networks list ............................................................ 98
The wireless network is not functioning .......................................................................................... 98
Perform a wireless network diagnostic test .................................................................................... 98
Reduce interference on a wireless network ..................................................................................... 99
vi ENWW
Index ........................................................................................................................................................... 101
ENWW vii
viii ENWW
1 Printer overview
Printer views
Printer specifications
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM25-M27mfp.
HP's all-inclusive help for the printer includes the following information:
Solve problems
ENWW 1
Printer views
Printer front view
1 2
6 5 4
1 Output bin
2 Scanner
4 Control panel (tilts up for easier viewing and type varies by model)
6 Input tray
1
2
3
4
4 Power connection
1 6
11 10 9 8
1 Control panel LED display This screen displays numerical information for copy jobs.
2 Up and Down arrow Use these buttons to increase or decrease the value that appears on the display.
buttons
3 Reduce/Enlarge copy light Indicates the copy-size reduction or enlargement feature that is active.
6 Use this button to scroll between the copy settings for number of copies, darkness, and copy size
Setup button
for each job. The default option is the number of copies. To change the default settings for all jobs,
scroll to the setting and then press and hold the button for 3 seconds. When the light is blinking,
adjust the setting. Press this button again to save the setting.
Reset the current copy settings to the default values when the printer is idle.
Exit Copy Default Setting mode without saving the value when the printer is in Copy Default
Setting mode.
9 Toner-level status light Indicates the level of toner in the toner-cartridge is low.
10 Attention LED The Attention light blinks when the printer requires user attention, such as when the printer runs
out of paper or a toner-cartridge needs to be changed.
11 Ready LED The Ready light glows without blinking when the printer is ready to print.
1 2 3 4 5
13
7
12 11 10 9 8
1 Wireless button Use this button to navigate the open the Wireless menu and wireless status information.
3 Left arrow button Use this button to navigate through the menus or to decrease a value that appears on the display
Begin a print job in response to a control-panel prompt (for example, when the message
Press [OK] to continue appears on the control-panel display).
5 Right arrow button Use this button to navigate through the menus or to increase a value that appears on the display.
6 Power on/off button Use this button to turn the printer on or off.
7 Cancel button Use this button to cancel a print job or to exit the control panel menus.
11 Back arrow button Use this button for the following actions:
Scroll back to a previous menu item in a submenu list (without saving changes to the menu
item).
13 ePrint button Use this button to open the Web Services menu.
Technical specifications
Printer dimensions
Operating-environment range
Technical specifications
See www.hp.com/support/ljM25-M27mfp for current information.
Windows: The HP Software Installer installs the PCLmS driver depending on the Windows operating system
along with optional software when using the full software installer. See the software installation notes for
more information.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from the printer
installation CD or from 123.hp.com, and then use HP Easy Start to install the HP print driver and utility. See
the software installation notes for more information.
1. Go to 123.hp.com.
OS X 10.9 Mavericks, 10.10 The OS X print driver and print utility Download HP Easy Start either from the printer installation
Yosemite, and 10.11 El Capitan are available for download from CD or from 123.hp.com, and then use HP Easy Start to
either the installation CD or install the HP print driver and utility.
123.hp.com.
1. Go to 123.hp.com.
NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
HP ePrint software
1
1
2 3 2
3
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Environment Recommended Allowed
Relative humidity 30% to 70% relative humidity (RH), non- 10% to 80% (RH), non-condensing
condensing
Go to www.hp.com/support/ljM25-M27mfp for HP's all-inclusive help for the printer. Find the following
support:
Solve problems
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM25-M27mfp.
HP's all-inclusive help for the printer includes the following information:
Solve problems
ENWW 11
Load the input tray
NOTE: When adding new paper, make sure to remove all of the paper from the input tray and straighten the
stack. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through
the printer at one time.
12
3
Prepunched 1-sided printing or 2-sided printing Face-up
12
3
3. Load the paper into the tray, and then adjust the
paper guides until they are snug against the
paper.
To print envelopes, follow these steps to select the correct settings in the print driver.
Print envelopes
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print,
and then select the printer.
7. In the Print dialog box, click the OK button to print the job.
Envelope orientation
Load envelopes in the input tray face up, with the short, return
address end leading into the printer.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM25-M27mfp.
HP's all-inclusive help for the printer includes the following information:
Solve problems
ENWW 19
Order supplies, accessories, and parts
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on the computer, enter
the printer IP address or host name in the address/URL field. The
EWS contains a link to the HP SureSupply Web site, which
provides options for purchasing Original HP supplies.
Supplies
HP 79A Black Original LaserJet Toner Replacement black toner cartridge for M25 79A CF279A
Cartridge M27 models
Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to
pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is
not provided under the HP product warranty.
Parts listed as Optional self-replacement can be installed by HP service personnel at your request for
no additional charge during the printer warranty period.
Toner-cartridge information
Introduction
The following information provides details about the toner cartridge for the printer, and it includes
instructions to replace it.
Toner-cartridge information
This printer indicates when the toner cartridge level is low and very low. The actual toner cartridge life
remaining can vary. Consider having a replacement cartridge available to install when print quality is no
longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/
go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
HP 79A Black Original Replacement black toner cartridge for M25M27 79A CF279A
LaserJet Toner Cartridge models
NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield.
For more information, go to www.hp.com/go/learnaboutsupplies.
Do not remove the toner cartridge from its package until it is time to replace it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period
of time.
1 Imaging drum
CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.
2 Memory chip
CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot
water sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.
Mobile printing
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM25-M27mfp.
HP's all-inclusive help for the printer includes the following information:
Solve problems
ENWW 25
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the tabs in the print driver to configure the available options.
4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from
this screen.
Create a booklet
1. Click the File menu, and then click the Print option.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for different software programs.
1. Click the File menu, and then click the Print option.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for different software programs.
6. The product will print the first side of all the pages in the document first.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for different software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each
sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
3. Click Show Details, open the menus drop-down list, and click Paper/Quality.
Instructions are available for performing specific print tasks, such as the following:
Create a booklet
NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.
HP ePrint software
NOTE: Not all mobile operating systems are currently supported by Wireless Direct.
NOTE: For non-Wireless Direct capable mobile devices, the Wireless Direct connection only enables
printing. After using Wireless Direct to print, you must reconnect to a local network in order to access the
Internet.
The following devices and computer operating systems support Wireless Direct:
Android 4.0 and later tablets and phones with the HP Print Service or Mopria mobile printing plugin
installed
Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed
The following devices and computer operating systems to not support Wireless Direct, but can print to a
printer that does:
Wireless Direct capabilities can be enabled or disabled from the printer control panel.
1. LCD control panels: On the printer control panel, press the Setup button.
Network Setup
Wireless Menu
Wireless Direct
3. Select the On option, and then press the OK button. The product saves the setting and then returns the
control panel to the Wireless Direct Settings menu.
1. LCD control panels: On the printer control panel, press the Setup button. Open the Network Setup
menu, and then select Show IP Address to display the IP address or host name.
NOTE: If the Web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
2. On the left navigation pane, click the Wireless Direct Setup link.
4. Click Apply.
The printer must be connected to a wired or wireless network and have Internet access.
HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1. On the printer control panel, press the Setup button. Open the Network Setup menu, and then
select Show IP Address to display the IP address or host name.
NOTE: If the Web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the
computer.
3. Click the HP Web Services tab, and then click Enable. The printer enables Web Services, and then
prints an information page.
The information page contains the printer code necessary to register the HP printer at HP
Connected.
HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable printer. This software makes it easy to find HP ePrint-enabled printers that are registered to
your HP Connected account. The target HP printer can be located in the office or at locations across the
globe.
Windows: After installing the software, open the Print option from within your application, and then
select HP ePrint from the installed printers list. Click the Properties button to configure print options.
OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the
bottom left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN
or WAN) to products that support UPD PostScript.
Windows and OS X both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and OS X also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.
NOTE: The HP ePrint software is a PDF workflow utility for OS X, and is not technically a print driver.
The printer must be connected to the same network (sub-net) as the Android device.
The print solution is built into the many versions of the operating system.
For more information on how to use Android embedded printing and which Android devices are supported, go
to www.hp.com/go/LaserJetMobilePrinting.
Make a copy
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM25-M27mfp.
HP's all-inclusive help for the printer includes the following information:
Solve problems
ENWW 43
Make a copy
NOTE: The steps vary according to the type of control panel.
1 2
3. At the product control panel, press the Setup button, and make sure that the Number of Copies
light is on.
1. Load the document on the scanner glass according to the indicators on the product.
1 2
1. Place the document face-down on the scanner glass with the upper-left corner of the page in the upper-
left corner of the glass. Close the scanner.
3. Retrieve the printed page from the output bin, and place it with the printed-side facing down, top edge
first in the input tray.
4. Flip the original document on the scanner glass to copy the second side.
6. Repeat this process until you have copied all of the pages.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM25-M27mfp.
HP's all-inclusive help for the printer includes the following information:
Solve problems
ENWW 47
Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned
image as a file or send it to another software application.
1. Load the document on the scanner glass according to the indicators on the printer.
2. From the computer, click Start, and then click Programs (or All Programs in Windows XP).
4. Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.
5. Click Scan.
Click Create New Scan Shortcut to create a customized set of settings and save it in the list of shortcuts.
1. Load the document on the scanner glass according to the indicators on the printer.
2. From the computer, open HP Easy Scan, which is located inside the Applications folder.
4. When you have scanned all the pages, click File and then Save to save them to a file.
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
Energy-conservation settings
HP's all-inclusive help for the printer includes the following information:
Solve problems
ENWW 51
Change the printer connection type (Windows)
If you are already using the printer and you wish to change the way it is connected, use the Reconfigure your
HP Device shortcut on your computer desktop to change the connection. For example, you can reconfigure
the printer to use a different wireless address, to connect to a wired or wireless network, or change from a
network connection to a USB connection. You can change the configuration without inserting the printer CD.
After you select the type of connection you wish to make, the program goes directly to the portion of the
printer setup procedure that needs to change.
The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP
Embedded Web Server does not support IPX-based printer connections. Internet access is not needed to open
and use the HP Embedded Web Server.
When the printer is connected to the network, the HP Embedded Web Server is automatically available.
NOTE: HP Device Toolbox is software used to connect to the HP Embedded Web Server when the printer is
connected to a computer via USB. It is available only if a full installation was performed when the printer was
installed on a computer. Depending on how the printer is connected, some features might not be available.
NOTE: The HP Embedded Web Server is not accessible beyond the network firewall.
Method one: Open the HP Embedded Web Server (EWS) from the Start menu
1. Click the Start button, and then click the Programs item.
2. Click the HP printer group, and then click the HP Device Toolbox item.
Method two: Open the HP Embedded Web Server (EWS) from a Web browser
1 2
1. LCD control panels: On the printer control panel, press the Setup button. Open the Network Setup
menu, and then select Show IP Address to display the IP address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the Web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
ENWW Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 53
Tab or section Description
Home tab Device Status: Shows the printer status and shows the approximate percent life
remaining of HP supplies.
Provides printer, status, and
configuration information. Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual
supply life remaining can vary. Consider having a replacement supply available to install
when print quality is no longer acceptable. The supply does not need to be replaced
unless the print quality is no longer acceptable.
Device Configuration: Shows the information found on the printer configuration page.
Network Summary: Shows the information found on the printer network configuration
page.
Reports: Print the configuration and supplies status pages that the printer generates.
System tab Device Information: Provides basic printer and company information.
Provides the ability to configure the Paper Setup: Change the default paper-handling settings for the printer.
printer from your computer.
EcoSMART Console: Change the default times for entering Sleep mode or Auto Power
Down mode. Configure which events cause the product to wake.
Paper Types: Configure print modes that correspond to the paper types that the printer
accepts.
Networking tab Network administrators can use this tab to control network-related settings for the printer
when it is connected to an IP-based network. It also allows the network administrator to set
(Network-connected printers only) up Wireless Direct functionality. This tab does not appear if the printer is directly connected to
a computer.
Provides the ability to change
network settings from your
computer.
HP Web Services tab Use this tab to set up and use various Web tools with the printer.
You can use the HP Utility when the printer is connected with a USB cable or is connected to a TCP/IP-based
network.
Open HP Utility
From the Finder, click Applications, click HP, and then click HP Utility.
1. At the computer, open the Apple menu, click the System Preferences menu, and then click the Print
& Fax icon or the Print & Scan icon.
HP Utility features
The HP Utility toolbar includes these items:
Devices: Click this button to show or hide Mac products found by the HP Utility.
All Settings: Click this button to return to the HP Utility main view.
HP Support: Click this button to open a browser and go to the HP support website.
Recycling: Click this button to open the HP Planet Partners Recycling Program website.
HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the
tasks that you can perform with HP Utility.
Information and Support Supplies Status Show the product supplies status and provides links for ordering
supplies online.
Device Information Show information about the currently selected product, including
the product Service ID (if assigned), the firmware version (FW
Version), the Serial Number, and the IP address.
Information Message Center Display error events that have occurred with the product.
Printer Settings Auto-off Configure the product to automatically turn off after a period of
inactivity. You can adjust the number of minutes after which the
product turns off.
Network Settings Configure the network settings, such as the IPv4 settings, IPv6
settings, Bonjour settings, and other settings.
Supplies Management Configure how the product should behave when supplies are
nearing the end of their estimated life.
Trays Configuration Change the paper size and type for each of the trays.
Additional Settings Open the HP Embedded Web Server (EWS) for the product.
Introduction
Use the following sections to configure the printer network settings.
a. On the printer control panel, press the OK button. Open the Network Setup menu, and then select
Show IP Address to display the IP address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS
opens.
NOTE: If the Web browser displays a There is a problem with this websites security certificate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
2. Click the Networking tab to obtain network information. Change settings as needed.
a. On the printer control panel, press the OK button. Open the Network Setup menu, and then select
Show IP Address to display the IP address or host name.
NOTE: If the Web browser displays a There is a problem with this websites security certificate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
3. On the Device Information page, the default printer name is in the Device Description field. You can
change this name to uniquely identify this printer.
Network Setup
Manual
3. Use the arrow keys and the OK button to enter the IP address, subnet mask, and default gateway, and
then touch the OK button to save the changes.
Assign or change the system password using the Embedded Web Server
Assign or change the system password using the Embedded Web Server
Assign an administrator password for access to the printer and the HP Embedded Web Server so that
unauthorized users cannot change the printer settings.
1 2
a. Open the Start menu, and then select Programs or All Programs.
b. Open the HP group, open the printer group, and then select HP Device Toolbox.
a. LCD control panels: On the printer control panel, press the Setup button. Open the Network
Setup menu, and then select Show IP Address to display the IP address or host name.
NOTE: If the Web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the
computer.
2. On the System tab, click the Product Security link in the left navigation pane.
3. In the area labeled Product Security, enter the password in the Password field.
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power
Introduction
The printer includes several economy features to conserve energy and supplies.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply
might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer
acceptable, consider replacing the toner cartridge.
NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server.
2. Select the printer, and then click the Properties or Preferences button.
Complete the following procedure to change the Sleep/Auto Off After setting:
1 2
a. Open the Start menu, and then select Programs or All Programs.
b. Open the HP group, open the printer group, and then select HP Device Toolbox.
2. Click the System tab and select the Energy Settings page.
3. Select the time for the Sleep/Auto Off After inactivity, and then click the Apply button.
System Setup
Energy Settings
3. Select the time for the Shut Down After Inactivity delay.
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or
less of power
Use the control panel menus to set the amount of time before the printer shuts down.
Complete the following procedure to change the Shut Down After Delay setting:
1 2
a. Open the Start menu, and then select Programs or All Programs.
b. Open the HP group, open the printer group, and then select HP Device Toolbox.
3. In the Shut Down After Inactivity area, select the time for the delay.
System Setup
Energy Settings
3. Select the time for the Shut Down After Inactivity delay.
1 2
a. Open the Start menu, and then select Programs or All Programs.
b. Open the HP group, open the printer group, and then select HP Device Toolbox.
2. Click the System tab, and then select the Energy Settings page.
3. When Delay When Ports Are Active option is selected, the printer will not shut down unless all ports are
inactive. An active network link or USB connection will prevent the printer from shutting down.
a. System Setup
b. Energy Settings
3. When Delay When Ports Are Active option is selected, the printer will not shut down unless all ports are
inactive. An active network link or USB connection will prevent the printer from shutting down.
NOTE: This method is the only firmware update option available for printers connected to the computer via
a USB cable. It also works for printers connected to a network.
NOTE: You must have a print driver installed in order to use this method.
1. Go to www.hp.com/support/ljm25m27.
2. Under Download options, click Drivers, software, & firmware, and then select the appropriate
operating system.
3. Click Next.
5. When the utility launches, select the printer from the drop-down list, and then click Send Firmware.
NOTE: To print a configuration page to verify the installed firmware version before or after the update
process, click Print Config.
6. Follow the on-screen instructions to complete the installation, and then click the Exit button to close
the utility.
Customer support
A Cartridge is low or Cartridge is very low message displays on the printer control panel
HP's all-inclusive help for the printer includes the following information:
Solve problems
ENWW 67
Customer support
Get telephone support for your country/region Country/region phone numbers are on the flyer that was in the
box with the printer or at www.hp.com/support/.
Have the printer name, serial number, date of purchase, and
problem description ready
All lights are off. The printer is turned off or in Press the power button to turn
low power mode. on the printer.
Ready and attention lights The status lights cycle during No action is required. Wait for
blink. the formatter initialization the initialization period to end.
period or when the printer is The product should enter the
processing a cleaning page. ready state when the
initialization period is finished.
Ready light is on. The printer is in the ready No action is required. The
state. printer is ready to receive a
print job.
Attention light is blinking. E0 Paper is jammed in the printer. Clear the jam.
E4 The toner cartridge is very low. Press the Start Copy button to
continue or replace the toner
cartridge.
The attention and toner lights E3 The toner-cartridge is missing Install the toner-cartridge.
are blinking. or is not installed correctly.
The toner light is on. The toner-cartridge has You do not need to replace the
reached the end of its toner-cartridge at this time
estimated useful life. When the unless print quality is no longer
supply has reached this acceptable.
condition, the HP Premium
Protection warranty for that
supply has ended.
The attention and ready lights E6 The printer has experienced a 1. Turn off the printer or
are on. fatal error from which it cannot disconnect the power
E7 recover. cord from the printer.
CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also
deletes any pages that are stored in the memory.
1 2
a. Open the Start menu, and then select Programs or All Programs.
b. Open the HP group, open the printer group, and then select HP Device Toolbox.
2. Click the System tab, and then click the System Setup page.
3. Select the Restore System Defaults option, and click the Apply button.
Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge
life remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer
acceptable.
Once an HP toner cartridge has reached Very Low, HPs Premium Protection Warranty on that toner cartridge
has ended.
System Setup
Supply Settings
Black Cartridge
Select the Stop option to set the printer to stop printing until you replace the toner cartridge.
Select the Prompt option to set the printer to stop printing and prompt you to replace the toner
cartridge. You can acknowledge the prompt and continue printing. A customer configurable option
on this printer is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, 400 pages, or never."
This option is provided as a customer convenience and is not an indication these pages will have
acceptable print quality.
Order supplies
Order supplies and paper www.hp.com/go/suresupply
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter
the printer IP address or host name in the address/URL field. The
EWS contains a link to the HP SureSupply website, which provides
options for purchasing Original HP supplies.
ENWW A Cartridge is low or Cartridge is very low message displays on the printer control panel 73
Solve paper feed or jam problems
Introduction
The following solutions can help solve problems if the printer is not picking up paper from the tray or is
picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.
2. Load the tray with the correct size of paper for your job.
3. Make sure the paper size and type are set correctly on the product control panel.
4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to
the appropriate indentation in the tray.
5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed
the paper manually. Load paper, and continue.
1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan
the paper. Return the stack of paper to the tray.
3. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten
the stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to
the appropriate indentation in the tray.
2. Check that the tray is configured for the correct paper size and type on the product control panel. Adjust
paper settings if necessary.
3. Turn the product off, wait 30 seconds, and then turn it on again.
4. Print a cleaning page to remove excess toner from inside the product.
a. Click the Start button, and then click the Programs item.
b. Click your HP product group, and then click the HP Device Toolbox item.
c. Use the arrow keys to select the Cleaning mode option, and then press the OK button.
The product prints the first side and then prompts you to remove the page from the output bin and
reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the
page that prints.
a. Press and hold the Cancel button until the Ready light starts blinking.
If none of these steps resolves the problem, the product might need service. Contact HP customer support.
2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
3. Use paper that has not previously been printed or copied on.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten
the stack, and then return some of the paper to the tray.
7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed
sheets one at a time.
8. Verify that the tray is configured correctly for the paper type and size.
1
2
2 Output bin
3 Input tray
2. Select the printer, and then click the Properties or Preferences button.
4. From the Media: drop-down list, select the correct paper type.
5. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Finishing menu.
Supplies status
3. Use the arrow keys to select Print Supplies status page, and then press the OK button.
1 2
a. Open the Start menu, and then select Programs or All Programs.
b. Open the HP group, open the printer group, and then select HP Device Toolbox.
2. Click the System tab, and then select the Service page.
3. In the Cleaning Mode area, click Start to begin the cleaning process.
3. Use the arrow keys to select the Cleaning mode option, and then press the OK button.
The product prints the first side and then prompts you to remove the page from the output bin and
reload it in the input tray, keeping the same orientation. Wait until the process is complete. Discard the
page that prints.
1. Remove the toner cartridge and imaging drum from the printer.
CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality
problems.
4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge
and imaging drum.
5. Reinstall the toner cartridge and imaging drum, and print a few pages to see if the problem has
resolved.
Always use a paper type and weight that this product supports. In addition, follow these guidelines when
selecting paper:
Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
inkjet printers.
Use paper that is not too rough. Using smoother paper generally results in better print quality.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab, and then locate the Quality Settings area.
If the entire page is too light, select the FastRes 1200 setting.
4. Click the OK button to close the Document Properties dialog box. In the Print dialog, click the OK button
to print the job.
Edge-to-edge copying
When using the document feeder, load the original document into the feeder correctly, using the paper
guides, to avoid unclear or skewed images.
If the problem still exists, try these additional solutions. If they do not fix the problem, see Improve print
quality for further solutions.
1. Press the power button to turn the printer off, and then disconnect the power cable from the electrical
outlet.
3. Clean the scanner glass and the white plastic backing underneath the scanner lid with a soft cloth or
sponge that has been moistened with nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on
any part of the printer; these can damage the printer. Do not place liquids directly on the glass or
platen. They might seep and damage the printer.
4. Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting.
5. Connect the power cable to an outlet, and then press the power button to turn the printer on.
2. Click your HP product group, and then click the HP Device Toolbox item.
System Setup
Paper Setup
4. Select the name of the paper size that is in the input tray, and then press the OK button.
6. Select the name of the paper type that is in the input tray, and then press the OK button.
1. Load the document on the scanner glass according to the indicators on the printer.
4. Use the arrow buttons to scroll through the options, and then press the OK button to select an option.
Edge-to-edge copying
The printer cannot print fully edge-to-edge. There is a 4 mm (1/6 inch) unprintable border around the page.
When the original is the size of the printed output that you want, use the Reduce/Enlarge feature to
reduce the image so the copy is not cropped.
NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating
systems and not of the HP print drivers. For more information, go to Microsoft at www.microsoft.com.
3. Look at the network port connection on the back of the printer, and verify that the amber activity light
and the green link-status light are lit.
2. If you installed the printer using the HP standard TCP/IP port, select the box labeled Always print to
this printer, even if its IP address changes.
3. If you installed the printer using a Microsoft standard TCP/IP port, use the hostname instead of the IP
address.
4. If the IP address is correct, delete the printer and then add it again.
2. If the ping command failed, verify that the network hubs are on, and then verify that the network
settings, the printer, and the computer are all configured for the same network.
The printer does not print after the wireless configuration completes
The printer does not print, and the computer has a third-party firewall installed
The wireless connection does not work after moving the wireless router or printer
Introduction
Use the troubleshooting information to help resolve issues.
NOTE: To determine whether Wireless Direct printing is enabled on your printer, print a configuration page
from the printer control panel
Verify that the printer and the wireless router are turned on and have power. Also make sure that the
wireless radio in the printer is turned on.
Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If
you are not sure the SSID is correct, run the wireless setup again.
With secured networks, verify that the security information is correct. If the security information is
incorrect, run the wireless setup again.
If the wireless network is working correctly, try accessing other computers on the wireless network. If
the network has Internet access, try connecting to the Internet over a wireless connection.
Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access
point (on networks using WPA security).
Verify that the printer is within the range of the wireless network. For most networks, the printer must
be within 30 m (100 ft) of the wireless access point (wireless router).
Verify that obstacles do not block the wireless signal. Remove any large metal objects between the
access point and the printer. Make sure poles, walls, or support columns containing metal or concrete
do not separate the printer and wireless access point.
Verify that the computer and printer connect to the same wireless network.
The printer does not print after the wireless configuration completes
1. Make sure that the printer is turned on and in the ready state.
4. Make sure that your computer is working correctly. If necessary, restart the computer.
5. Verify that you can open the printer HP Embedded Web Server from a computer on the network.
The printer does not print, and the computer has a third-party firewall installed
1. Update the firewall with the most recent update available from the manufacturer.
2. If programs request firewall access when you install the printer or try to print, make sure you allow the
programs to run.
3. Temporarily turn off the firewall, and then install the wireless printer on the computer. Enable the
firewall when you have completed the wireless installation.
The wireless connection does not work after moving the wireless router or printer
1. Make sure that the router or printer connects to the same network that your computer connects to.
3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer
configuration for the computer.
4. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the
wireless setup for the printer.
2. Make sure that the printer is turned on and in the ready state.
3. Make sure there are not more than 5 concurrent Wireless Direct users.
6. Make sure that your computer is working correctly. If necessary, restart the computer.
The network might be hidden. However, you can still connect to a hidden network.
2. To verify if the network has lost communication, try connecting other devices to the network.
For Windows, click Start, click Run, type cmd, and then press Enter.
4. Make sure that the router or printer connects to the same network that the computer connects to.
b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer
configuration for the computer.
c. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure
the wireless setup for the printer.
Self Diagnostics
3. Press the OK button to start the test. The printer prints a test page that shows test results.
Keep the wireless devices away from large metal objects, such as filing cabinets, and other
electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio
signals.
Keep the wireless devices away from large masonry structures and other building structures. These
objects can absorb radio waves and lower signal strength.
Position the wireless router in a central location in line of sight with the wireless printers on the
network.