Epson AL M2000 M2010
Epson AL M2000 M2010
Epson AL M2000 M2010
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, or
otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
This manual contains information and sensitive matters, special care should be taken when handling the manual.
The contents of this manual are subject to change without prior notice as a result of continuing improvements to the products performance and functions.
Some of the descriptions or the appearance of some parts in this manual may differ from those on an actual product.
Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners.
EPSON disclaims any and all rights in those marks.
Safety
Safety-related Symbols
Safety Equipment
Name Function/Purpose
Interlock switch Shuts off 24 V DC power line when the Top cover is opened.
Safety System Wiring Schematic
LVPS
Left +24V1
cooling FAN
fan motor
Zero cross ZCROSS
signal circuit
Power switch
SLEEP
AC input Switching
regulator +5V1
circuit
+24V2
Fuser heater Interlock
lamp control switch HEATN
circuit
+3.3V1
THERM
Fuser unit
Fuser thermistor
Fuser
heater lamp
Handling Precautions
Though toner and developer are safe for human body, they may
cause irritation to skin and eyes. If toner gets into your eyes, wash it Do not use thinner or alcohol when cleaning the product as it may
away immediately with water. If irritation continues, see a physician. result in discoloration or deformation.
If toner gets in your mouth, rinse immediately with plenty of water.
If swallowed, induce vomiting and consult a physician.
Do not throw used toner cartridges or toner into the flames.
Revision History
This manual is revised when the system, component, or part of the product is modified as a result of continuing improvements to the products performance and functions.
See the table below for recent updates.
Chapter 7APPENDIX
7.1 Connection Summary . ...................................................................................... 155
7.1.1 Connection Diagram. ............................................................................. 155
7.1.2 Board Connection Summary . ................................................................ 156
7.2 Control Panel Special Operations. .................................................................... 162
7.2.1 Operation Method & Functions. ............................................................ 162
7.2.2 Special Menu . ........................................................................................ 165
7.3 Information Sheet . ............................................................................................ 166
7.3.1 Status Sheet . .......................................................................................... 166
7.3.2 Engine Status Sheet . .............................................................................. 168
7.3.3 Print Log Report . ................................................................................... 170
7.4 Exploded Diagram / Parts List . ........................................................................ 172
CHAPTER
1
PRODUCT DESCRIPTION
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
1 2
1 2
6 7
3
[Standard model]
6
5 3
5
4
Figure 1-1. Front view [Network model] 4
3 2
3
The following figure shows the dimensions and weight of the printer. The following figure shows the dimensions of the space required around the printer.
Be sure to provide the space for installation, operation, and maintenance.
NOTE 1 : Manufacturing tolerance is 5 mm in dimensions and 0.5 kg in weight.
2 : Imaging cartridges are not included in the weight of the main unit.
455mm*
200mm
D
No. 3
No. 2 300mm
H No. 1
W 500mm
No. 4
200mm
UNSUITABLE PAPERS
The following types of paper should not be used, otherwise decreased print quality,
paper misfeeds, or damage to the printer may occur.
Specially-treated papers, such as carbon-backed, non-carbon, heat-sensitive,
pressure-sensitive, or acid paper
Extremely thick or extremely thin papers
Damp paper
Art paper, coated paper for color printers
Extremely smooth or extremely rough paper, or paper with uneven surface
Perforated paper or paper with punched hole
Folded, curled, wrinkled, or torn paper
Paper of a non-standard shape (not rectangular)
Label that peels off easily
Papers with glue, staples, or paper clips
Inkjet printer paper (Photo Quality Ink Jet Paper, Glossy Paper, Glossy Film, etc.)
Printouts printed by a heat-transfer printer or an inkjet printer
Transparency for other color laser printers or color photocopiers
Printouts printed by another color/monochrome laser printer or a photocopier
Sheets of paper stuck together using glue or the like
Postcards for inkjet printers
Iron-on Transfer Paper (for inkjet printers or laser printers)
Paper that deteriorates or discolors at 225 C or lower
When using illustrated postcards, paper feed rollers may be soiled with paper dust
and these cards may not be fed properly. In this case, clean the rollers with
reference to Chapter 6 MAINTENANCE (p.150)
Maximum print area (Printing is guaranteed) Envelope Size DL, C6, Com10, Monarch C5, ISO-B5
Feeding
4.0 mm
Direction
up.
Proper paper feeding is not guaranteed for printing on the
backside of envelopes.
Do not use envelopes that have a tape or glue.
PAPER EJECT/CAPACITY
Paper eject Capacity Remarks
Face down 250* sheets 200* sheets for duplex printing.
Consumables
Toner Cartridge : 8,000 pages / 3,500pages
Periodic replacement parts
This printer does not include any parts or units needing periodic replacement.
Memory
Sort Printer Status
Ready
Toner
Paper
Error
The meanings of the symbols used in the table are as follows.
Data
O:Lights
---: Lights or flashes depending on the condition ROM CHECK X X X O X X
RAM CHECK X X O X X X
X: Off
Unable Clear Error X --- --- --- X ---
1: Flashes on and off at intervals of 0.3 seconds
Self Test X O X X X X
2: Flashes on and off at intervals of 0.6 seconds Reset All 1 X X X 1 1
3: Flashes on for 0.6 seconds and off for 2.4 seconds Reset --- --- --- --- --- ---
Cancel All Print Job 1 1 --- X 1 ---
Cancel Print Job (by panel) 1 X --- X 1 ---
Writing ROM P --- --- --- --- X 1
Form Feed X --- --- --- --- 1
Status Sheet
ESC/Page Font Sample
PCL Font Sample
ESCP2 Font Sample
Status
FX Font Sample X --- --- --- --- 1
1239X Font Sample
PS3 Status Sheet
PS3 Font List
Engine Status Sheet
Warming Up X --- --- --- 1 ---
Offline 3 --- --- --- X ---
Cancel Print Job (by host) 1 --- --- --- 1 ---
Filling toner xx*1 min --- 3 3 3 --- ---
Sleep: X --- --- --- 3 ---
Ready X --- --- --- O ---
(Printing) X --- --- --- --- ---
(Communication with inactive I/F) --- --- --- --- --- ---
(Job being executed (ready)) --- --- --- --- --- ---
Table 1-7. List of Printer Messages Table 1-7. List of Printer Messages
LEDs status LEDs status
Memory
Memory
Sort Printer Status Sort Printer Status
Ready
Ready
Toner
Toner
Paper
Paper
Error
Error
Data
Data
Reserve Job Canceled X 1 --- --- --- --- Service Req Cffff*2 O O O O O O
Form Data Canceled X 1 --- --- --- --- Service Req Eggg O X X X O O
Can't Print X 1 --- --- --- --- Optional RAM Error O O X X X ---
Collate Disabled X 1 --- --- --- --- Write Error ROM P O O X X X ---
Image Optimum X 1 --- --- --- --- Jam WWWW*3 O X X O X ---
Warning
Check Paper Type X --- --- 1 --- --- Install Imaging Cart O X O X X ---
Need Memory X 1 --- --- --- --- Image Cart ID Error O X O X X ---
Toner Low X --- 1 --- --- --- NonGenuine Toner 1 X O X X ---
Worn Main unit 3 --- X --- --- --- Image Cart R/W Error O X O X X ---
NonGenuineToner X --- 3 --- --- --- Replace Main Unit O 2 2 2 X ---
WWWW*3 Open O X X X X ---
Error Install LC1 O X X 1 X ---
Install LC2 O X X 1 X ---
Manual Feed sss*4 2 X X 2 2 ---
Can't Print Duplex 1 X X O X ---
Paper Out ttt*5 sss*6 O X X 1 X ---
Replace Toner O X O X X ---
Paper Set ttt*5 sss*6 1 X X 1 X ---
Print Overrun 1 O X X X ---
Mem Overflow 1 O X X X ---
*2 : For details on the Service Req error code, see 3.4.3 Controller-related Service Call Duplex Mem Overflow 1 O X X X ---
Errors (p.47). Invalid Data 1 O X X X ---
*3: WWWW indicates the jammed or opened point. See 3.4.1 Paper Jam Error Invalid PS3 O O X X X ---
(p.37).
*4: sss indicates the Page Size setting of the control panel.
*5: ttt indicates the Paper Source setting (except for Auto) of the control panel.
*6 : sss indicates the paper size setting in the Tray Menu of the control panel.
2
OPERATING PRINCIPLES
AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
4
4. Left cooling fan motor
Cools the interior of machine.
9
10 5. Registration clutch
Controls the secondary paper feed.
6. Paper feed clutch
Controls the paper cassette paper feed.
1
7 5 6 7. Developing clutch
Controls the toner feed.
Machine left
Machine inside 8. Duplex solenoid
Machine right Controls the paper conveying at the duplex conveying section.
Figure 2-3. Other electrical components 9. MP paper feed solenoid
Controls the MPF bottom plate of the MP tray.
10. Fuser heater lamp
Heats the heat roller.
As the drum rotates in a clean (neutral) state, its photoconductive layer is given a
2.2.1 Charging uniform, positive (+) corona charge dispersed by the main charger wire. Due to high-
voltage scorotron charging, the charging wire can get contaminated by oxidization
DRUM SECTION after a long run. Therefore, the charger wire must be cleaned at a specific interval.
Cleaning the charging wire prevents print quality problems such as black streaks.
The durable layer of organic photoconductor (OPC) is coated over the aluminum
cylinder base. The OPC tend to reduce its own electrical conductance when exposed to
light. After a cyclic process of charging, exposure, and development, the electrostatic
image is constituted over the OPC layer. Since the OPC is materialized by resin, it is
susceptible to damage caused by sharp edges such as a screwdriver, etc., resulting in a
print quality problem. Also, finger prints can cause deterioration of the OPC layer,
therefore, the drum (in the drum unit) must be handled with care. Substances like water,
Main charger shield Main charger wire
alcohol, organic solvent, etc., should be strictly avoided. As with all other OPC drums,
the exposure to a strong light source for a prolonged period can cause a print quality
problem. The limit is approximately 500 lux for less than five minutes. If the drum
(drum unit) remains removed from the printer, it should be stored in a cool, dark place.
Drum cover A
Main charger
Main charger grid wire cleaner
Zener Drum
PWB
The charged surface of the drum is then scanned by the laser beam from the laser
scanner unit.
The laser beam (780 nm wavelength) beam is dispersed as the polygon motor revolves
to reflect the laser beam over the drum. Various lenses and mirror are housed in the
laser scanner unit, adjust the diameter of the laser beam, and focalize it at the drum
surface. Laser diode
(APC PWB)
F- lens LSU cover F- lens
Callimator
lens
Cylindrical Polygon motor
lens (mirror)
Figure 2-9. Laser scanner unit
LSU flame
Figure 2-8. Exposure section
Developing
blade
Blade
magnet
2.2.4 Transfer/Separation
The transfer/separation section consists of the transfer roller, discharger brush and
paper chute guide. A high voltage generated by the HVPS (High Voltage Power
Supply) is applied to the transfer roller for transfer charging. Paper after transfer is
separated from the drum.
HVPS
GND
2.2.5 Cleaning
After the transferring process, the drum needs to be physically cleaned of toner which ERASER
YC816-1
is residual after the development process. The cleaning blade is constantly pressed
against the drum and scrapes the residual toner off to the sweep roller. The waste toner Eraser
lamp
is collected at the output end of the sweep roller and sent back to the toner container,
(PWB)
into the waste toner reservoir. Main Board Assy.
Drum
After the drum is physically cleaned, it then must be cleaned to the electrically neutral
state. This is necessary to erase any residual positive charge, ready to accept the
uniform charge for the next print process. The residual charge is canceled by exposing
the drum to the light emitted from the eraser lamp (PWB). This lowers the electrical
conductivity of the drum surface making the residual charge on the drum surface
escape to the ground. Figure 2-15. Cleaning section block diagram
Main frame
Drum unit
Press
springs
Upper FD roller
Top tray
EXITN
YC807-3
FD cover
Exit sensor
Figure 2-19. Paper exit section block diagram
Fuser exit pulley
Middle pulley
Rear cover
Actuator
(exit sensor)
Fuser unit
DU Lower base Feed Feed
roller cover roller pulley
EXITN
YC807-3
Exit sensor
Paper feed/conveying section consists of the paper feed unit that feeds paper from the
MMOTRDYN
cassette and the MP tray paper feed unit that feeds paper from the MP tray, and the YC805-3
MOTCLK
paper conveying section that conveys the fed paper to the transfer/separation section. Main motor YC805-4
REMOTEN
YC805-5
2.3.1 Cassette paper feed section
Paper feed FEDDRN
Feed Paper Paper feed Retard Clutch
YC808-4
Bottom plate holder sensor roller guide
PAPER
Paper sensor YC806-3
MPF
separation
pad MP paper MPFDRN
feed solenoid YC809-2
HANDSN
MP paper sensor YC804-3
MPF turn
guide
MPF MPF bottom MPF MPF upper MPF Figure 2-25. MP tray paper feed section block diagram
separator plate base tray middle tray
Figure 2-24. MP tray paper feed section
Registration REGDRN
YC808-2
clutch
HVPS
Registration
REGN
Feed pulley sensor YC811-11
Registration
sensor
Figure 2-26. Paper conveying section
Figure 2-27. Paper conveying section block diagram
PF Main +3.3 V
PFSEL UART
Paper feeder
interface connector
Board +24 V
Paper feeder 1
Top
frame PF Main Board
PF paper
PF cassette feed sensor
Cassette switch
PF paper cover
sensor CPU
Bottom Cassette
open/close
plate detection circuit PF paper
feed motor
Actuator PF paper
(PF paper sensor PF paper
sensor) Control
feed clutch
PFSEL signal circuit PF paper
Pickup Retard Retard processing conveying clutch
Cassette base roller holder guide Paper
detection
circuit
PF cassette Bottom Paper Retard
switch pad feed roller roller
Figure 2-28. Optional cassette paper feed section
+3.3 V PFSEL UART Paper feeder
+24 V interface connector
Paper feeder 2
3
TROUBLESHOOTING
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
YES
Recovered? End of work
NO
Troubleshooting
Page 57
Page 37
Completely black
Page 40 Completely solid black pages are printed.
Page 58
TROUBLESHOOTING Symptoms 34
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
ABC
123 Page 59 Page 59
TROUBLESHOOTING Symptoms 35
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
123 Page 60
Left cooling fan motor does not operate.
Power supply fan motor does not operate.
Registration clutch does not operate.
Paper feed clutch does not operate.
Developing clutch does not operate.
Page 61
MP paper feed solenoid does not operate.
Wavy image Duplex solenoid does not operate.
The printed image on the upper right side Eraser lamp does not turn on.
(scanning start position) of the page is wavy.
The machine does not detect paper loaded in the cassette.
A paper jam in the paper feed/conveying section or fuser section is indicated
when the power switch is turned on.
Page 60
The machine does not detect that the top cover is closed.
TROUBLESHOOTING Symptoms 36
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
3.4 Troubleshooting
TROUBLESHOOTING Troubleshooting 37
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
When a paper jam error message does not appear Jam code Explanation Jammed point
Print the Engine Status Sheet and check the jam code on the printout to find out the Paper did not go forward from the PF sensor of the
31
optional cassette 1.
d
jammed point and the cause. The jam code is expressed in 8-digit hexadecimal.
The PF sensor of the optional cassette 1 detected
32
paper at power-on. d
00 NN NN NN 40
Paper did not reach the PF sensor of the optional
cassette 2. c
Paper did not go forward from the PF sensor of the
41
optional cassette 2.
c
Fixed to 00 (1) (2) (3) The PF sensor of the optional cassette 2 detected
42
paper at power-on. c
A1 Paper did not reach the exit sensor. j
(1) Jammed point information*
A3 Paper did not go forward from the exit sensor. h
Jam code Explanation An error occurs during printing and the printer engine
E0 ---
80 Reserved was stopped in the middle of an operation.
40 Cassette 3 (option) F0 to FF Other paper jam errors ---
TROUBLESHOOTING Troubleshooting 38
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
* : When no applicable code is found in the above table, the paper jam is occurring at
JAMMED POINT
multiple points. In such case, convert the hexadecimal jam code into binary, and check
the binary code to find out the multiple points with reference to the table below.
The diagram below shows the jammed points.
Binary jam code Jammed point
10000000 Reserved
01000000 Cassette 3 (option)
00100000 Cassette 2 (option)
00010000 Cassette 1 MP tray
(Fuser/Paper ejection section)
00001000 MP tray
00000100 Cover B
00000010 DM tray
00000001 Photoconductor unit (inside the printer)
(Duplex/Conveying section)
(Cassette 1)
Example for reading the binary code:
05 Hexadecimal jam code
(Optional Cassette 1)
A: Registration sensor
B: Paper sensor
00000101 Binary jam code C: MP paper sensor
D: Exit sensor
(Optional Cassette 2) E: PF sensor
F: PF sensor
00000100 00000001
TROUBLESHOOTING Troubleshooting 39
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
Lights
Off
LED
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy
indication
Unable to write to ROM module Writing to the program ROM could not be Main Board Assy. Reboot the printer to make the printer
performed. perform the writing operation again.
Replace the Main Board Assy. (See
P. 92)
Developer unit or toner cartridge installed The printer failed to detect the toner Toner cartridge Install the toner cartridge correctly.
incorrectly cartridge. Replace the toner cartridge. (See P. 70)
Incompatible toner cartridge The installed toner cartridge is the one for Toner cartridge Replace the toner cartridge with the correct
another destination. one. (See P. 70)
TROUBLESHOOTING Troubleshooting 40
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
LED
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy
indication
Non-genuine toner cartridge installed The installed toner cartridge is not Epson- Toner cartridge Replace the toner cartridge with an Epson-
brand. brand cartridge. (See P. 70)
Trouble with toner cartridge The printer detected that the toner cartridge Toner cartridge Replace the toner cartridge. (See P. 70)
was faulty.
TROUBLESHOOTING Troubleshooting 41
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
LED
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy
indication
Unable to perform duplex printing The paper size or type is not supported for Load paper supported for duplex printing.
duplex printing.
---
Paper out No paper is loaded on the paper feeder. --- Load paper on the feeder.
The printer does not detect paper loaded on Poor assembling or damage of the actuator Check if the actuator is assembled correctly.
the feeder. for detecting paper. If not, reassemble it. If the actuator is
damaged, replace it.
Poor connection or damage of the paper Check if the paper sensor is connected to
sensor. the Main Board Assy. correctly.
Replace the paper sensor. (See P. 87)
Toner cartridge at end of service life The toner cartridge has reached the end of Toner cartridge Replace the toner cartridge. (See P. 70)
its life.
Incorrect paper size The paper size selected in the printer Load the correct sized paper on the feeder.
driver does not match with that of the
loaded paper.
---
Page contains too much data to process The spool file is deleted in the middle of Delete the spool file using the printer driver,
printing and another print job is started, or and then press the Job Cancel button on the
the data is abnormal due to a printer.
communication error. ---
Insufficient printer memory Processing operation is interrupted due to Lower the print quality setting in the
insufficient memory or invalid operation to printer driver.
the memory. Reduce the resolution of the image to be
---
printed.
Add more memory to the printer.
TROUBLESHOOTING Troubleshooting 42
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
LED
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy
indication
Not enough printer memory to print using The back of the page cannot be printed Turn the frontside-printed paper over
duplex function because the memory is insufficient to and reload it on the printer, and then
process the data for duplex printing. In this press the Start/Stop button to print on the
case, only front side is printed. back of the paper.
--- Lower the print quality setting in the
printer driver.
Reduce the resolution of the image to be
printed.
Add more memory to the printer.
Unable to process print data There is something wrong with the print Delete the spool file using the printer driver,
data. and then press the Job Cancel button on the
printer.
---
PostScript module incompatible The installed PS3ROM module cannot be The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
used by the printer.
General error E001 The EEPROM (U800) on the Main Board Mounting failure of the EEPROM (U800) Check if the EEPROM (U800) is properly
(Main Board EEPROM error) Assy. is inaccessible. mounted. If not, fix it.
The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
EEPROM (U800) is faulty. Replace the EEPROM (U800).
TROUBLESHOOTING Troubleshooting 43
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
LED
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy
indication
General error E002 The main motor ready signal could not be Poor connection between the main motor Reconnect the connector properly.
(Main motor error) detected within 2 seconds after the motor (CN1) and the Main Board Assy. (YC805). Check the connector cable for electric
becomes ON. continuity. If no continuity is found,
replace the cable.
There is some problem in the main motor Check if the rollers and gears are
drive transmission path. smoothly rotating. If not, apply grease to
the bearings and gears.
Check if any of the gears are damaged.
If so, replace the damaged gears.
The main motor is faulty. Replace the main motor. (See P. 92)
The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
General error E004 The polygon motor ready signal could not Poor connection between the polygon Reconnect the connector properly.
(Polygon motor error) be detected within 6 seconds after the motor motor (laser scanner unit) and the Main Check the connector cable for electric
becomes ON. Board Assy. (YC819). continuity. If no continuity is found,
replace the cable.
The laser scanner unit is faulty. Replace the laser scanner unit. (See P. 119)
The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
General error E005 The controller could not detect the The laser scanner unit is faulty. Replace the laser scanner unit. (See P. 119)
(Horizontal synchronization signal error) horizontal synchronization signal within the
specified time period.
General error E008 The fuser heater lamp was turned ON, but Poor connection of the fuser thermistor. Check if the connector (YC105) on the
(Fuser heater cable disconnection) the fuser temperature did not rise. LVPS is properly inserted. If not, reconnect
it.
Poor connection of the fuser heater lamp Check if the connector (YC102) on the
connector. LVPS is properly inserted. If not, reconnect
it.
Mounting failure of the fuser thermistor. Replace the fuser unit. (See P. 106)
Fuser thermal cut-out has been activated.
Mounting failure of the fuser heater lamp.
The fuser heater lamp has breaks.
TROUBLESHOOTING Troubleshooting 44
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
LED
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy
indication
General error E009 The fuser thermistor detected abnormal The fuser thermistor shorted out. Replace the fuser unit. (See P. 106)
(Abnormally high fuser heater temperature) high temperature. The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
General error E010 The A/D value input from the fuser Poor connection of the fuser thermistor. Check if the connector (YC105) on the
(Fuser thermistor short-circuit) thermistor is 0 (zero). LVPS is properly inserted. If not, reconnect
it.
The fuser thermistor has breaks. Replace the fuser unit. (See P. 106)
Mounting failure of the fuser thermistor.
Fuser thermal cut-out has been activated.
Mounting failure of the fuser heater lamp.
The fuser heater lamp has breaks.
General error E011 The Main Board Assy. did not receive the Poor connection between the HVPS Reconnect the connector properly.
(Zero cross signal error) zero cross signal during a specified time (YC202) and the Main Board Assy. Check the connector cable for electric
period. (YC811). continuity. If no continuity is found,
replace the cable.
Poor connection between the LVPS Reconnect the connector properly.
(YC103) and the HVPS (YC201).
The LVPS is faulty. Replace the LVPS. (See P. 75)
The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
General error E016 The communication between the Main Mounting failure of the option cassette unit. Check if the unit is properly mounted. If
(Option cassette unit communication error) Board Assy. and the PF main board of the not, fix it.
option cassette unit cannot be established. Poor connection between the Main Board Reconnect the connector properly.
Assy. (YC818) and the PF interface Check the connector cable for electric
connector. continuity. If no continuity is found,
replace the cable.
The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
Poor connection between the PF main board Reconnect the connector properly.
(YC5) and the PF interface connector. Check the connector cable for electric
continuity. If no continuity is found,
replace the cable.
The PF main board is faulty. Replace the PF main board. (See P. 136)
TROUBLESHOOTING Troubleshooting 45
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
LED
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy
indication
General error E998 Communication error between the The firmware of the engine controller is Reinstall the engine controller firmware.
(Engine communication error) controller on the Main Board Assy. and the faulty. (See P. 148)
engine controller. The Main Board Assy. is faulty. Replace the Main Board Assy. (See P. 92)
TROUBLESHOOTING Troubleshooting 46
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
When a controller-related error occurs, first check on the initial check items listed
below. If the printer still does not recover, troubleshoot the problem with reference
to the tables given on the following pages. Find the error you face in the tables,
and replace the error-causing parts one by one.
Initial check
Is the printer properly grounded?
Are the connectors properly connected to the controller board?
Is the DIMM properly installed on the controller board?
Does the printer recover by turning the power off and back on several times?
Is there any equipment that causes noise around the printer?
When turning the printer off and on for the above initial check,
wait for several seconds before turning it back on. Do not turn it
back on immediately after power-off.
TROUBLESHOOTING Troubleshooting 47
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
Error-causing parts
The status of the LEDs are indicated as shown below in the following table.
Light
Off
TROUBLESHOOTING Troubleshooting 48
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 49
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 50
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 51
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
C/D 0800 IPL error (the controller cannot start up due to a problem of itself)
C/D 1000 Standard RAM error (no memory space or the like)
TROUBLESHOOTING Troubleshooting 52
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 53
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 54
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 55
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 56
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
BANDS OR SMUDGES THAT APPEAR AT REGULAR INTERVALS Completely blank pages are printed.
Horizontal bands or smudges appear at regular intervals due to a problem of some Sample Possible cause Checkpoint & Remedy
roller(s). The photoconductor unit or Open the top cover and check if the
Measure the interval and check if the measured value match with any of the values the developing unit is photoconductor unit or the developing unit
shown below. If it does, replace the appropriate part or unit. faulty. is properly installed.
Check if there is something wrong with
Rollers Part/Unit to be Replaced Interval terminals between the charging unit and
Upper registration roller Upper registration roller 25 mm the photoconductor unit.
Lower registration roller Lower registration roller 38 mm Transfer bias or developing Replace the HVPS.
bias is not normal.
Transfer roller Transfer roller 45 mm
Poor connection Check if the HVPS is installed at the correct
Developing roller Developing unit 63 mm between the developing position. If not, correct the position.
Heat roller Fuser unit 73 mm bias terminal (spring)
and the high voltage
Pressure roller Fuser unit 79 mm
output terminal B
Photoconductor drum Photoconductor unit 94 mm (J401,J402,J403) on the
HVPS.
Heat roller Photoconductor drum Developing roller Upper registration roller Poor connection
between the bias
terminal (spring) and the
transfer bias output
terminal T
(J201,J202,J203) on the
HVPS.
The laser scanner unit is Replace the laser scanner unit. (See P. 119)
faulty.
The Main Board Assy. is Replace the Main Board Assy. (See P. 92)
faulty.
TROUBLESHOOTING Troubleshooting 57
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
Completely solid black pages are printed. Areas of the printed image are missing.
Sample Possible cause Checkpoint & Remedy Sample Possible cause Checkpoint & Remedy
The charging unit is Open the top cover and check if the Developing roller inside If the missing area appears at intervals of 63mm,
faulty. photoconductor unit is properly installed. ABC the developing unit is the developing roller in the developing unit may
Check if there is something wrong with faulty. be damaged. Replace the developing unit. (See
terminals between the charging unit and the
123 P. 82)
photoconductor unit. The photoconductor is If the missing area appears at intervals of 94mm,
Poor connection between Check if the HVPS is installed at the correct faulty. the photoconductor drum in the photoconductor
the main charger terminal position. If not, correct the position or replace unit may be damaged. Replace the
(spring) and the main the unit. (See P. 75) photoconductor unit. (See P. 82)
charger output terminal M The fuser unit (heat roller If the missing area appears at intervals of 73mm
on the HVPS. or pressure roller) is or 79mm, the heat roller or the pressure roller
The main charger is Replace the HVPS. (See P. 75) faulty. inside the fuser unit may be damaged. Replace
faulty. the fuser unit. (See P. 106)
The charging wire has Replace the charging unit. (See P. 82) The paper is inadequate or Damp paper or paper with rough surface can
breaks. faulty. cause the problem. Replace the paper with new
one.
The Main Board Assy. is Replace the Main Board Assy. (See P. 92)
faulty. Mounting failure of the Check if both ends of the transfer roller are
transfer roller. properly inserted into the bearings. Clean the
bearings if they are contaminated with oil or
paper dust. Replace the transfer roller if
necessary. (See P. 82)
Transfer bias is not Replace the HVPS (See P. 75) or the Main Board
normal. Assy. (See P. 92)
TROUBLESHOOTING Troubleshooting 58
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
Black dots appear on the printout. A vertical black line appears on the printout.
Sample Possible cause Checkpoint & Remedy Sample Possible cause Checkpoint & Remedy
The photoconductor If the black dots appear at intervals of 94mm, The charging wire has Remove the photoconductor unit. Slide the green
ABC unit or the developing the photoconductor drum in the ABC acquired oxide on its charger cleaner tab (located at upper side of the
unit is faulty. photoconductor unit may be damaged. Replace surface. photoconductor unit) from side to side several
123 the photoconductor unit. (See P. 82)
123 times. When finished, put the tab back into place.
If the black dots appear at random intervals, (See P. 152)
toner may be leaking from the developing unit The photoconductor unit If toner bands are observed on the photoconductor
or the photoconductor unit. Replace the is faulty. drum after printing, the cleaner blade in the
photoconductor unit or the developing unit. photoconductor unit is not properly functioning.
(See P. 82) Replace the photoconductor unit. (See P. 82)
The developing roller in Replace the developing unit. (See P. 82)
HORIZONTAL LINE the developing unit is
faulty.
A horizontal black line appears on the printout.
LIGHT OR FAINT IMAGE
Sample Possible cause Checkpoint & Remedy
The photoconductor unit Check if the drum shaft of the photoconductor The printed image is light or faint.
ABC is not properly grounded. unit and the grounding tab on the printer properly
contact with each other. Apply a small amount of Sample Possible cause Checkpoint & Remedy
123 conductive grease to the grounding tab as
necessary. The paper is inadequate Damp paper or paper with rough surface can cause
or faulty. the problem. Replace the paper with new one.
The photoconductor unit Replace the photoconductor unit. (See P. 82)
is faulty. Mounting failure of the Check if both ends of the transfer roller are
transfer roller. properly inserted into the bearings. Clean the
bearings if they are contaminated with oil or paper
dust. Replace the transfer roller if necessary. (See
P. 82)
Transfer bias is not Replace the HVPS (See P. 75) or the Main Board
normal. Assy. (See P. 92)
TROUBLESHOOTING Troubleshooting 59
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
The background is dark or dirty, or toner smudges appear partially on the printout. The printed image on the upper right side (scanning start position) of the page is wavy.
Sample Possible cause Checkpoint & Remedy Sample Possible cause Checkpoint & Remedy
Electric potential on the Replace the photoconductor unit. (See P. 82) The polygon motor in Replace the laser scanner unit. (See P. 119)
ABC drum surface is not the developing unit is
123 normal. faulty.
Line is wavy
The main charger grid is Clean the main charger grid. (See P. 152) The Main Board Assy. is Replace the Main Board Assy. (See P. 92)
faulty. faulty.
The developing roller in Replace the developing unit. (See P. 82)
the developing unit is
faulty.
TONER SMUDGES
Toner smudges appear on the top edge or non-printed side of the page.
TROUBLESHOOTING Troubleshooting 60
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 61
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
Problem Possible cause Checkpoint & Remedy Problem Possible cause Checkpoint & Remedy
Developing The developing clutch Check the coils for electric continuity. If no Eraser lamp does Poor connection Reconnect the connector cable properly.
clutch does not coils have breaks. continuity is found, replace the developing clutch. not turn on. between the eraser Check the connector cable for electric continuity.
operate. (See P. 98) lamp (YC701) and the If no continuity is found, replace the cable.
Poor connection Reconnect the connector cable properly.
Main Board Assy.
between the (YC816).
Check the connector cable for electric continuity.
developing clutch and If no continuity is found, replace the cable. The eraser lamp is Check the eraser lamp for electric continuity. If no
the Main Board Assy. faulty. continuity is found, replace the eraser lamp. (See
(YC808). P. 119)
The Main Board Assy. Replace the Main Board Assy. (See P. 92) The Main Board Assy. Replace the Main Board Assy. (See P. 92)
is faulty. is faulty.
MP paper feed The MP paper feed Check the coils for electric continuity. If no The machine The paper sensor is Replace the paper sensor. (See P. 87)
solenoid does not solenoid coils have continuity is found, replace the MP paper feed does not detect faulty.
operate. breaks. solenoid. (See P. 92) paper loaded in Poor connection Reconnect the connector cable properly.
Poor connection Reconnect the connector cable properly. the cassette. between the paper Check the connector cable for electric continuity.
between the MP paper Check the connector cable for electric continuity. sensor and the Main If no continuity is found, replace the cable.
feed solenoid and the If no continuity is found, replace the cable. Board Assy. (YC806).
Main Board Assy. A paper jam in Paper dust or other Remove any paper dust or foreign matter.
(YC809). the paper feed/ foreign matter on/
The Main Board Assy. Replace the Main Board Assy. (See P. 92) conveying around the registration
is faulty. section or fuser sensor or the exit
Duplex solenoid The duplex solenoid Check the coils for electric continuity. If no section is sensor.
does not operate. coils have breaks. continuity is found, replace the duplex solenoid indicated when The registration sensor Replace the HVPS. (See P. 75)
(paper eject unit). (See P. 106) the power switch on the HVPS is faulty.
is turned on.
Poor connection Reconnect the connector cable properly. The exit sensor is Replace the exit sensor (fuser unit). (See P. 106)
between the duplex Check the connector cable for electric continuity. faulty.
solenoid and the Main If no continuity is found, replace the cable. The machine The interlock switch Check both terminals of the interlock switch for
Board Assy. (YC817). does not detect on the LVPS is faulty. electric continuity. If no continuity is found when
The Main Board Assy. Replace the Main Board Assy. (See P. 92) that the top cover the switch is turned on, replace the LVPS. (See
is faulty. is closed. P. 75)
TROUBLESHOOTING Troubleshooting 62
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 63
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
Left (Right)
Fuser Lever
Fusing pressure
is lowered
Right Fuser Lever
Left (Right)
Left Fuser Lever Fuser Lever
Duplex Cover
TROUBLESHOOTING Troubleshooting 64
CHAPTER
4
DISASSEMBLY AND ASSEMBLY
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
The tools listed below are required for disassembling the printer. Consumables / After Service Parts
Do not disassemble any parts/units that are not described in this manual.
Especially, the main frame must be kept unchanged from its original state because
the frame position has been strictly adjusted at the factory. Never loosen or remove
the screws securing the frame.
Paper Sensor
B
Separation Roller (Paper Cassette)
C
Paper Feed Roller
B Paper Sensor
Feed Shaft
DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly 30 DISASSEMBLY AND ASSEMBLY Main Unit Disassembly/Reassembly 32
PROCEDURE 3. Go to main pages, find the columns that has the Guide character on the
upper left corner, and perform the procedure described in the columns in
1. Find the part/unit you want to remove in the table. numerical sequence.
2. Check the alphabetic character Guide in the Guide column for the target
Example: To disassemble the Separation Roller, find columns with C
part/ unit.
on their upper left corner, and follow the procedures in the
Example: When you want to remove the Separation Roller, its Guide is columns in numerical order.
C.
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision A
1.3.4 Group 4 A1 B1
Paper Cassette
A2 B2
Paper Feed Roller (Paper Cassette)
C1
CONTENT
Feed Shaft
Table 1-7.
Parts/Units to be Disassembled Guide Paper Feed Roller
Lever
B3
B
Paper Sensor Separation Roller (Paper Cassette)
Paper Sensor C2
Connector
1. Remove the Paper Cassette. Bottom Plate
Paper Sensor
Holder
Feed Shaft
1. Put the printer upside down. 1. Secure the Bottom Plate by pressing it down.
2. Pull the Feed Shaft out in the direction of the arrow.
3. Disengage the two hooks and remove the holder.
4. Remove the actuator from the holder.
5. Disengage the hook and remove the Paper Sensor.
6. Disconnect the connector from the Paper Sensor.
4.2 List of Disassembly/Reassembly Parts/Units Table 4-1. List of Disassembly/Reassembly Parts/Units (Main Unit)
Category parts / units Reference
Table 4-1. List of Disassembly/Reassembly Parts/Units (Main Unit) Main Board Assy. P. 92
Category parts / units Reference LVPS Unit P. 75
Consumables Toner Cartridge P. 70 Electrical Parts Control Panel Board P. 113
Controller Cover P. 70 HVPS Unit P. 75
Front Cover P. 70 Main Unit RFID Board P. 98
Top Cover P. 113 Main Motor P. 92
Exterior Parts Right Cover P. 92 Left Cooling Fan Motor P. 113
Other Parts
Left Cover P. 75 Right Cooling Fan Motor P. 92
Rear Cover P. 70 Gear Unit P. 92
Control Panel P. 113
Table 4-2. List of Disassembly/Reassembly Parts/Units
Paper Feed Roller (Paper Cassette) P. 87
(Optional Paper Cassette Unit)
Separation Roller (Paper Cassette) P. 87
Category parts / units Reference
Paper Feed Roller (MP Tray) P. 70
Middle Roller P. 126
Paper Paper Sensor P. 87
Paper Feed Roller P. 126
Conveyance MP Paper Sensor P. 98
Main Unit Paper Separation Roller P. 126
Parts Paper Feed Clutch P. 98 Optional
Paper Conveyance PF Paper Feed Motor P. 131
MP Paper Feed Solenoid P. 92 Parts
Cassette PF Paper Feed Clutch P. 131
Registration Clutch P. 98 Unit
PF Paper Conveyance Clutch P. 131
Paper Eject Unit P. 106
PF Paper Feed Sensor P. 136
Developing Unit P. 82
Electrical Parts PF Main Board P. 136
Developing Clutch P. 98
Development Photoconductor Unit P. 82
Parts Charging Unit P. 82
Eraser Lamp P. 119
Toner Sensor P. 98
Exposure Parts Laser Scanner Unit P. 119
Transfer Parts Transfer Roller P. 82
Fusing Parts Fuser Unit P. 106
4.3.1 Group 1
CONTENT A Toner Cartridge
Toner Cartridge A
Front Cover B
Rear Cover C
Paper Feed Roller (MP Tray) D
E Controller Cover
D
Controller Cover E Paper Feed Roller (MP Tray)
B Front Cover
C Rear Cover
DISASSEMBLY FLOWCHART
Start
A1 Toner Cartridge
(P. 72)
B1 Front Cover
(P. 72)
C1 Rear Cover
(P. 73)
E1 Controller Cover
(P. 74)
A1 B1
Toner Cartridge Front Cover
Lock Lever
Guide
Front Cover
Joint Joint
Toner Cartridge
Front Cover
1. Open the Top Cover and the Front Cover. 1. Slightly open the Front Cover and disengage both sides of the cover from the MP Tray by
2. Move the Lock Lever to unlock the Toner Cartridge. bowing the Guide portions of the cover.
3. Remove the Toner Cartridge. 2. Pull the Front Cover toward you to disengage its joints on both sides, and remove the cover.
Holder
Lever
Rear Cover 2
Shaft
Front Cover
3
E1
Controller Cover
Controller Cover
4.3.2 Group 2
CONTENT
Parts/Units to be Disassembled Guide
Left Cover A
LVPS Unit B
HVPS Unit C
B LVPS Unit
C HVPS Unit
A Left Cover
DISASSEMBLY FLOWCHART
Start
A1 B1
A1 C1 Left Cover
(P. 77)
B2 C2 LVPS Unit
(P. 77)
C3 HVPS Unit
(P. 78)
A1 B1 B2
Left Cover LVPS Unit
C1 C2
A
Connector 1
B
HVPS Unit
A
Left Cover Hooks A
Connector 2
1. Open the Top Cover. 1. Disconnect the four connectors connected to the LVPS Unit ( 1 ).
2. Slightly pull out the Paper Cassette. 2. Remove the five screws and the grounding terminal.
3. Remove the three screws. A) Silver / M3x10 / P-Tite: Three pieces
A) Silver / M3x10 / P-Tite: Three pieces B) Silver / M3x6 / S-Tite: Two pieces
4. Disengage the six hooks of the Left Cover in the order from the rearmost hook to the 3. Disconnect the LVPS Unit and the Power Supply Plate from the connector of the HVPS
frontmost one, and remove the Left Cover. Unit ( 2 ).
HVPS Unit
C C3
C Resin Ring
C
C
Holder
LVPS Unit
Insulating Sheet
4. Remove the four screws, and remove the LVPS Unit from the Power Supply Plate. 1. Put the printer upside down.
C) Silver / M3x6 / S-Tite: Four pieces 2. Remove the Resin Ring.
Make sure the Insulating Sheet is properly positioned. 3. Remove the holder.
Bushing
Cover
Hooks
A
A
Cover
A
A
OK NG
Grounding Plate
Connector
Contact Pin
Spring
Springs
Cassette Pin
8. Remove the spring from the main unit and the Cassette Pin. The grounding plate end should come above the HVPS Unit.
9. Slide the Cassette Pin to remove it. Make sure the Contact Pin is properly positioned.
The contact points on the HVPS Unit should properly contact with the springs.
When attaching the spring, first hitch its one end to the main frame, and then hitch the
other end to the Cassette Pin.
10.Slightly lift the HVPS Unit to disconnect the two connectors, and then remove the HVPS
Unit.
11.Remove the Cassette Pin Holder.
D C Cassette Pin
Step 1, 2
B A
Step 3, 4 Projection
Step 5 B A
D
C
4.3.3 Group 3
CONTENT
Parts/Units to be Disassembled Guide C Charging Unit
Developing Unit A
Photoconductor Unit B
Charging Unit C
Transfer Roller D
Photoconductor Unit
B Photoconductor Unit
D Transfer Roller
A
Developing Unit
DISASSEMBLY FLOWCHART
Start
A1 B1 C1 D1 Developing Unit
(P. 84)
B2 C2 D2 Photoconductor Unit
(P. 84)
A1 B1 B2
Developing Unit Photoconductor Unit
C1 D1 C2 D2
Top Cover
Photoconductor Unit
Developing Unit
Front Cover
1. Open the Top Cover. 1. Pull the Photoconductor Unit toward you to remove it.
2. Open the Front Cover.
3. Pull the Developing Unit toward you to remove it.
A D J U S T M E N T
R E Q U IR E D
The following operations must be carried out after the Developing Unit has been
replaced with a new one.
1. Install the toner cartridge for initial filling supplied with the Developing Unit.
2. Turn the printer on while holding down [Start/Stop] and [Information] buttons.
The printer will start up in toner filling mode.
3. When the toner filling is completed, remove the toner cartridge for initial filling,
and install the toner cartridge in use.
Charging Unit
Charging Unit
Main Plate
Photoconductor Unit
Charging Unit
Hooks
Shaft
Shaft
Gear
Transfer Roller
Gear
Lever
3. Pull the Transfer Roller Shafts from the bearings, and remove the Transfer Roller.
4. Remove the gear from the Transfer Roller.
When attaching the Transfer Roller, push the release lever to lift its front end, and put
the gear shaft under the front end of the lever.
CONTENT
Parts/Units to be Disassembled Guide
B Paper Sensor
DISASSEMBLY FLOWCHART
Start
A1 B1 C1 Paper Cassette
(P. 89)
B3 Paper Sensor
(P. 90)
A1 B1 A2 B2
Paper Cassette Paper Feed Roller (Paper Cassette)
C1
Feed Shaft
Paper Feed
Roller
Lever
Feed Shaft
Paper Cassette
Paper Feed Roller
Feed Shaft
B3
Paper Sensor Separation Roller (Paper Cassette)
C2
Front side
Bottom
Hooks
Separation Roller
Connector
Bottom Plate
Actuator
Paper Sensor
Holder
Feed Shaft
1. Put the printer upside down. 1. Secure the Bottom Plate by pressing it down.
2. Pull the Feed Shaft out in the direction of the arrow.
3. Disengage the two hooks and remove the holder.
4. Remove the actuator from the holder.
5. Disengage the hook and remove the Paper Sensor.
6. Disconnect the connector from the Paper Sensor.
Back side
Hooks
Spring
Projection
2. Disengage the two hooks from the back of the cassette, and remove the Separation Roller.
Attach the spring to the projection of the separation Roller holder.
4.3.5 Group 5
CONTENT
Parts/Units to be Disassembled Guide
Right Cover A
Right Cooling Fan Motor B
MP Paper Feed Solenoid C
Main Board Assy. D
Main Motor E
Gear Unit F
A Right Cover
C
MP Paper Feed Solenoid D Main Board Assy.
E Main Motor
F Gear Unit
DISASSEMBLY FLOWCHART
Start
A1 B1 C1 Controller Cover
D1 E1 F1 (P. 94)
A2 B2 C2 Right Cover
D2 E2 F2 (P. 94)
B3 Right Cooling Fan Motor C3 MP Paper Feed Solenoid D3 Main Board Assy. E3 Main Motor
(P. 95) (P. 95) (P. 96) F3 (P. 97)
F4 Gear Unit
(P. 97)
A1 B1 C1 A2 B2 C2
Controller Cover Right Cover
D1 E1 F1 D2 E2 F2
Hooks
Controller Cover
B3 C3
Right Cooling Fan Motor MP Paper Feed Solenoid
Hooks
Main Board Assy
Cable Retainer Connector
(YC809)
MP Paper Feed Solenoid
Connector
(YC815)
Cable Tie
Cable Retainer
1. Disconnect the connector from the Main Board Assy. 1. Disconnect the connector from the Main Board Assy.
2. Release the cables from the two cable retainers. 2. Release the cables from the two cable retainers.
3. Disengage the four hooks and remove the Right Cooling Fan Motor. Be careful not to damage the cables when cutting the cable tie in the following step.
Step 1 Step 5
Wire Clamps A
A
13 connectors A
Step 4 A
3 connectors
A
A
A
Main Board Assy. Main Board Assy. Shield
1. Disconnect the 13 connectors from the Main Board Assy. 6. Remove the five screws and Shield.
2. Release the cables from the Wire Clamps. A) Silver / M3x6 / S-Tite: Five pieces
3. Remove the five screws.
When replacing the Main Board Assy. with a new one, make sure to remove the
A) Silver / M3x6 / S-Tite: Five pieces nonvolatile memory chip from the old board and insert it into the IC socket on the new
4. Disconnect the 3 connectors from the Main Board Assy. board. Be careful not to insert the chip upside down . Doing so can damage the chip.
5. Disengage the hook and remove the Main Board Assy. together with the Main Board Assy.
Shield.
B
A
Connector A
B
A
A
Gear Unit
A
Main Motor
1. Disconnect the connector from the Main Motor. 1. Remove the five screws, and remove the Gear Unit.
2. Remove the three screws, and remove the Main Motor. A) Silver / M3x10 / P-Tite: Three pieces
A) Silver / M3x6 / Cup: Three pieces B) Silver / M3x6 / S-Tite: Two pieces
Never turn the Main Motor in the reverse direction of the arrow indicated on the Main
Motor Board. Doing so may damage the Photoconductor Unit.
4.3.6 Group 6
CONTENT
Parts/Units to be Disassembled Guide
Toner Sensor B
MP Paper Sensor C
RFID Board D
C
MP Paper Sensor
D RFID Board
A Registration Clutch / Paper Feed Clutch
/ Developing Clutch
DISASSEMBLY FLOWCHART
Start
A1 B1 Controller Cover
C1 D1 (P. 100)
A2 B2 Right Cover
C2 D2 (P. 100)
A4 B4 Gear Box
C4 D4 (P. 101)
B6 Toner Sensor C6 D6
MP Paper Sensor RFID Board
(P. 104) (P. 104) (P. 105)
A1 B1 A2 B2
Controller Cover Right Cover
C1 D1 C2 D2
Hooks
Controller Cover
A3 B3 A4 B4
Main Motor + Gear Unit Gear Box
C3 D3 C4 D4
Connector
Cable Retainers
Connector
(YC809)
Connector
(YC808)
A B
B
B
A
A
B
Connector
A (YC818)
Gear Unit
Gear Box
1. Disconnect the connector from the Main Motor. 1. Disconnect the three connectors from the Main Board Assy.
2. Remove the five screws, and remove the Main Motor and the Gear Unit. 2. Release the cables from the two cable retainers.
A) Silver / M3x6 / P-Tite: Three pieces 3. Remove the three screws.
B) Silver / M3x6 / S-Tite: Two pieces A) Silver / M3x10 / P-Tite: One piece
Never turn the Main Motor in the reverse direction of the arrow indicated on the Main B) Silver / M3x6 / S-Tite: Two pieces
Motor Board. Doing so may damage the Photoconductor Unit. 4. Remove the Gear Box.
Hooks
Resin Rings
R
B
Connector
W
Bushing
Cable Retainers
Connectors Spring
Grounding Plate
1. Disconnect the two connectors. 3. Disconnect the connector, and release the cable from the cable retainers.
2. Remove the two Resin Rings. 4. Disengage the hook and remove the bushing.
5. Remove the spring and the Grounding Plate.
6. Disengage the three hooks and remove the cover.
Make sure that the connector connected to the clutch is fitted into the cutout.
When connecting the connectors, make sure to match the cable color with the color
indicated on the cover. (R = Red, B = Black, W = White)
B5
Paper Feed Unit
C5 D5
Right Side
Main Board Assy
Connector
(YC801)
Cable Retainers
Gear 3 Gear Connector
(YC804)
Gear 4 A
Gear 2 Gear 1
Guide Pin
Gear 5 Connector
(YC814)
Developing Clutch
Left Side
A
A
B6
Toner Sensor MP Paper Sensor
C6
Front side
Toner Sensor
MP Paper Sensor
Hooks Spring
Connector
1. Disengage the hook and remove the MP Paper Sensor from the Paper Feed Assy.
2. Disconnect the connector from the MP Paper Sensor.
RFID Board
D6
Front side
Hooks
Back side
Connector
RFID Board
4.3.7 Group 7
B Paper Eject Unit
CONTENT
Parts/Units to be Disassembled Guide
Fuser Unit A
Paper Eject Unit B
A Fuser Unit
DISASSEMBLY FLOWCHART
Start
A1 B1 Controller Cover
(P. 108)
A2 B2 Right Cover
(P. 108)
A3 B3 Left Cover
(P. 109)
A4 B4 Rear Cover
(P. 109)
A5 B5 Fuser Unit
(P. 110)
B6 Top Cover
(P. 111)
A1 B1 A2 B2
Controller Cover Right Cover
Hooks
Controller Cover
A3 B3 A4 B4
Left Cover Rear Cover
A
Rear Cover
Shaft
Shaft
A5 B5 Step 3
Fuser Unit
Clamps
Connector
Step 4
Connectors
Fuser Unit
B6 B7
Top Cover Paper Eject Unit
Right Side
A
A
A
A A
1. Remove the two screws, and remove the Top Cover. 1. Remove the five screws and remove the Shield Box together with the Main Board Assy.
A) Silver / M3x6 / P-Tite: Two pieces A) Silver / M3x6 / S-Tite: Five pieces
C H E C K Remove the Shield Box from the main unit with the cables connected to the Main
P O IN T
Board Assy. Be careful not to disconnect the connectors by making the Shield Box
apart from the main unit too much.
Clamp
B
B B Guide Pin
B
Connector Guide Pin
Paper Eject Unit
Paper Eject Unit
2. Disconnect the connector from the Main Board Assy, and release the cable from the Clamp. 5. Remove the two screws.
3. Remove the two screws. B)Silver / M3x10 / P-Tite: Two pieces
B) Silver / M3x10 / P-Tite: Two pieces 6. Pull out the guide pin of the Paper Eject Unit from the hole, and remove the Paper Eject
4. Pull out the guide pin of the Paper Eject Unit from the hole. Unit.
4.3.8 Group 8
A Control Panel
CONTENT
C Top Cover
Parts/Units to be Disassembled Guide
Control Panel A
Control Panel Board B
Top Cover C
Left Cooling Fan Motor D
DISASSEMBLY FLOWCHART
Start
A1 B1 Controller Cover
C1 D1 (P. 115)
A2 B2 Right Cover
C2 D2 (P. 115)
A3 B3 Control Panel
C3 D3 (P. 116)
C5
Top Cover
D5 (P. 118)
A1 B1 A2 B2
Controller Cover Right Cover
C1 D1 C2 D2
Hooks
Controller Cover
A3 B3
Control Panel
C3 D3
Control Panel
Guide Pin
B
Connector
(CN405)
B4
Control Panel Board Left Cover
C4 D4
Step 1
Metal plate
A
A
A
Step 2,3
Connector
Left Cover Hooks
1. Remove the two screws, and remove the metal plate. 1. Open the Top Cover.
A) Silver / M3x6 / P-Tite: Two pieces 2. Slightly pull out the Paper Cassette.
2. Remove the screw, and remove the Control Panel Board. 3. Remove the three screws.
A) Silver / M3x6 / P-Tite: One piece A) Silver / M3x10 / P-Tite: Three pieces
3. Disconnect the connector from the Control Panel Board. 4. Disengage the six hooks of the Left Cover in the order from the rearmost hook to the
frontmost one, and remove the Left Cover.
Duct
Clamp
A
Connector
Hook
1. Remove the two screws, and remove the Top Cover. 1. Disconnect the connector from the LVPS Unit, and release the cables from the two Clamps.
A) Silver / M3x6 / P-Tite: Two pieces 2. Disengage the four hooks and remove the Duct.
3. Disengage the grounding spring from the hook, and remove the Left Cooling Fan Motor.
CONTENT
B Eraser Lamp
Parts/Units to be Disassembled Guide
DISASSEMBLY FLOWCHART
Start
A1 B1 Controller Cover
(P. 121)
A2 B2 Right Cover
(P. 121)
A3 B3 Control Panel
(P. 122)
A4 B4 Left Cover
(P. 123)
A5 B5 Top Cover
(P. 123)
B7 Eraser Lamp
(P. 125)
A1 B1 A2 B2
Controller Cover Right Cover
Hooks
Controller Cover
A3 B3
Control Panel
Control Panel
Guide Pin
B
Connector
(CN405)
A4 B4 A5 B5
Left Cover Top Cover
A
A
A
1. Open the Top Cover. 1. Remove the two screws, and remove the Top Cover.
2. Slightly pull out the Paper Cassette. A) Silver / M3x6 / P-Tite: Two pieces
3. Remove the three screws.
A) Silver / M3x10 / P-Tite: Three pieces
4. Disengage the six hooks of the Left Cover in the order from the rearmost hook to the
frontmost one, and remove the Left Cover.
A6 B6
Laser Scanner Unit A
A
A
Clamp A
Step 2
Step 3
Connector
(YC819)
1. Disconnect the connector from the Main Board Assy. 4. Remove the four screws, and remove the Laser Scanner Unit.
2. Release the cables from the Clamp. A) Silver / M3x6 / P-Tite: Four pieces
3. Pull the connector toward inside of the printer.
B7
Eraser Lamp
Eraser Lamp
Connector
Holders
4.3.10 Group 10
CONTENT
A Middle Roller
Parts/Units to be Disassembled Guide
Middle Roller A
Paper Feed Roller B
Separation Roller C
C Separation Roller
DISASSEMBLY FLOWCHART
Start
A1 B1 C1 Paper Cassette
(P. 128)
A1 B1 A2
Paper Cassette Middle Roller
C1
Bearing
Retainers
Shaft
Paper Cassette
Middle Roller
Bearings
1. Remove the Paper Cassette. 1. Remove the Middle Roller from the shaft and the two bearing retainers.
2. Remove the two bearings from the Middle Roller.
B2
Paper Feed Roller Separation Roller
C2
2
1
Tab
Cassette
Unlock Holder
Guide Pin
Separation Roller
Separation 1
Roller
Projection
2
Guide Pin
Spring
Separation Roller
4.3.11 Group 11
CONTENT
Parts/Units to be Disassembled Guide A
PF Paper Feed Motor
PF Paper Feed Motor A
PF Paper Feed Clutch B
PF Paper Conveyance Clutch C
Start
A1 B1 Paper Cassette
C1 (P. 133)
A2 B2 Top Cover
C2 (P. 133)
A1 B1 A2 B2
Paper Cassette Top Cover
C1 C2
Top Cover
Paper Cassette
Hooks
A3 B3 A4
Paper Feed Unit PF Paper Feed Motor
C3
A
A
Connector
A
A
Paper Feed Unit
1. Remove the Paper Feed Unit upward. 1. Remove the four screws.
A) Silver / M3x6 / S-Tite: Four pieces
2. Disconnect the connector from the PF Paper Feed Motor, and remove the motor.
B4
PF Paper Feed Clutch PF Paper Conveyance Clutch
C4 C5
Clamps
A
PF Paper
Conveyance Clutch
Clamp
Relay Connector
Relay Connector
PF Paper Feed Clutch
A
A
1. Release the cables from the three clamps and disconnect the relay connector. 1. Release the cables from the clamp and disconnect the relay connector.
2. Remove the two screws that secure the grounding terminal, and remove the metal plate. 2. Remove the two screws, and remove the metal plate.
A) Silver / M3x6 / S-Tite: Two pieces A) Silver / M3x6 / S-Tite: Two pieces
3. Remove the PF Paper Feed Clutch. 3. Remove the PF Paper Conveyance Clutch.
Connect the connector to the relay connector connected to the white cable. Connect the connector to the relay connector connected to the black cable.
Match the tab of the metal plate with the Rotation Stopper of the Paper Feed Clutch. Match the tab of the metal plate with the Rotation Stopper of the Paper
The grounding terminals should be screwed with the metal plate. Conveyance Clutch.
4.3.12 Group 12
CONTENT
A PF Main Board
Parts/Units to be Disassembled Guide
PF Main Board A
PF Paper Feed Sensor B
Start
A1 B1 Top Cover
(P. 138)
A1 B1 A2
Top Cover PF Main Board
Grounding Terminal
A
Top Cover
A
Hooks
Connector
B2
PF Paper Feed Sensor
Connector
Actuator
Hook
5
ADJUSTMENT
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
Part/Unit Timing Item Adjustment Procedure Required Jig & Tool Reference
Main Board Assy. After replaced Writing of USB-ID Execute the item using the dedicated program. EPSON Page Printer Main Board
Page 142
with a new one Initialization Tool
As needed Updating of controller Execute the item using the dedicated program. Firmware Update Tool
firmware
Page 145
As needed Updating of engine controller Execute the item using the dedicated program. Firmware Update Tool
firmware
1. Copy a set of files of Main Board initial setting tool to a folder created on the
5.2.1 Writing USB ID PC.
PURPOSE C H E C K The set of files of Main Board initial setting tool must be stored in
P O IN T one folder.
This printer includes USB interface as standard. A unique USB ID has been assigned to
each printer to be identified by a host PC connected via the USB interface. The USB ID
information is stored on the nonvolatile memory on the Main Board. Therefore,
whenever the Main Board is replaced, the ID must be written to the new board. As for 2. Double click on the program icon [ ] to start up the program, and select the
this product, the model ID information is stored, it must also be written to the board. model name in the [Model Selection].
3. In the [Port Selection], select the port connected to the printer.
REQUIRED TOOL
C H E C K The Auto selection allows you to search printers connected to the
The program to be used for writing the USB-ID and the required operating
P O IN T PC, and establish a connection with the first detected printer. When
environment are as follows.
multiple printers are connected, however, specify the port name
Program name rather than using the Auto selection since a printer detected by
the auto detection varies according to the communication status.
EPSON Page Printer Main Board Initialization Tool
Operating environment
OS
Windows95/OSR2.0 or later, Windows98, Windows Me,
Windows 2000/XP
Interface to be used
USB
WRITING METHOD
USB ID
The method of writing USB ID differs according to the condition of the main board. Referring to the following table, figure out what to do depending on the
condition. For the operational procedure, follow the instructions shown by the program.
Model ID
Select [Initial Setting], and select the model name, then click the [Write] button.
When writing USB ID is finished, print a status sheet to confirm that the serial number
printed on the sheet is identical to that on the label attached to the printer. (Refer to
7.3.1 Status Sheet on page 166)
OUTLINE
Operation
Unit Data format
Panel operation Tool
Controller RCC Not required Required
CRB Required Required
Engine Controller XE Required Required
First use the RCC file to update the controller firmware. Only when
the update using the RCC file is failed, use the CRB file.
TOOL
Firmware update is executed by transmitting data for updating the program from the
computer via USB using the exclusive software tool. Make sure to use the software
tool described below.
Tool Name: Firmware Update Tool
Turn the computer on and copy the program update file (the extension is RCC) Turn the computer on and copy the program update file (the extension is CRB)
3 Prepare the update data.
onto the computer. onto the computer.
While holding down the [Job Cancel] and [Information] buttons, turn the printer
4 Start up the Printer. ---
on. Hold the buttons until the Ready light starts blinking.
Start up the Firmware Update Tool. Specify the port and the program update file Start up the Firmware Update Tool. Specify the port and the program update file
on the selection window of the tool. on the selection window of the tool.
Click [Send] on the Firmware Update Tool screen. Click [Send] on the Firmware Update Tool screen.
After confirming that the Ready light turns on, turn the printer power off and After confirming that the Ready light blinks, turn the printer power off and turn
8 Reboot the Printer.
turn back on again. back on again.
9 Print the status sheet. Prints the status sheet. Prints the status sheet.
Confirm that the program firmware version has been updated correctly by Confirm that the program firmware version has been updated correctly by
Check the version on the
10 comparing the status sheet with that printed in step 1. Refer to 1.21 Status comparing the status sheet with that printed in step 1. Refer to 1.21 Status
status sheet.
Sheet (p74) Sheet (p74)
3 Prepare the update data. After turning the computer back on, copy the program data for the update (file name.EX) to any route directory of the computer.
4 Start up the Printer. While holding down the [Start/Stop] and [Job Cancel] buttons, turn the printer on. Hold the buttons until the Ready light starts blinking.
Run the Firmware Update Tool.
Select the port and FW data file on the Firmware Update Tool screen.
A Complete pop-up window will appear when the transmission is finished. Click the [OK].
When the update is completed, the Ready light blinks and the Error light turns on.
C A U T IO N If the status of the lights is different from the above, the update is failed.
Procedure Method
When updating the program data is finished, the checksum will be indicated on the LCD panel.
8 Confirm the checksum.
Confirm the checksum.
9 Reboot the Printer. Turn the printer off and back on.
10 Print the status sheet. Prints the status sheet.
11 Check the version on the status sheet. Check the firmware version printed on the status sheet or engine status sheet and confirm that the firmware is updated.
6
MAINTENANCE
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
Clean the parts listed in the table below according to the printer condition. Printer exterior surface
Table 6-1. Cleaning Wipe the surface clean with a cloth wrung out of water.
Unit Cleaning point Clean the point when ;
Main unit Printer exterior surface The surface is contaminated.
Inside of the unit Servicing
Charging wire Print quality problem occurs.
Paper feed roller & Separation roller An abnormality is observed in paper
(Standard cassette) feeding/conveying operations.
Paper feed roller & Separation roller Paper jam frequently occurs
(MP tray) Paper cannot be fed normally
Make sure to turn the power switch OFF and unplug the power
code before cleaning to avoid electric shock, burn or any other
injuries.
Figure 6-1. Cleaning the Printer Surface
Inside of the printer
Do not use alcohol, thinner, or any other solvents. Remove the Developing unit and the photoconductor unit, and wipe off any paper
Be extremely careful not to make the internal parts of the dust or dirt inside the printer with a dry soft cloth.
printer get wet.
A hard brush or cloth can scratch the product. Do not use them
to wipe the product.
Charging wire Paper feed roller & Separation roller (MP tray)
Slide the green tab of the photoconductor unit from side to side several times. Clean the surface of the roller located at the position shown below using a cloth
When finished, put the tab back into place. wrung out of water.
While rotating the roller manually, wipe its rubber surface with a cloth wrung out
of water.
While rotating the roller manually, wipe its rubber surface with a cloth wrung out
of water.
7
APPENDIX
EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
2 2
DLPDRN 1 1
1 1 Control Panel Board
2 2
REGDRN 1 1
+3.3V2 solenoid GND MP paper
2 2
2 2
FEDDRN 1 1
Paper sensor 2 2
Transfer roller
GND +3.3V2 sensor
3 3 3 3 CN1
Drum
+24V3
+24V3
12
10
COMMON
11
9
8
7
6
5
4
3
2
1
DUDR1
3 DUDR2
12
10
11
3 +24V3
9
8
7
6
5
4
3
2
1
+3.3V
LED5
LED2
LED1
LED3
LED4
LED0
GND
SW0
SW1
SW2
Zener board
1
2
3
1
2
4
5
6
1
2
3
2
1
1
2
3
1
2
3
4
5
6
1
2
3
3
2
1
11 11 11 12
HVPS unit 10 10 10 11
18 18 +24V1 YC806 YC808 YC817 YC804
1 1 9 9 9 9
17 17 +3.3V1
2 2 8 8 8 8
16 16 ZCROSS
3 3 7 7 7 7
15 15 FAN
4 4 CN405 6 6 6 6
YC202 14 14 HEATN
5 5 5 5 5 5
13 13 SLEEP
6 6 4 4 4 4
MHVDR
SGND
1
2
3
4
5
6
7
8
9
12 12 3 1
YC-B 3 3 NC
2 2 2 3
+24V2 10
PGND 11
PGND 12
+3,3V1
+24V1 1
SGND 2
FAN 3
THERM 4
+3.3V1 5
HEATN 6
SLEEP 7
ZCROSS 8
+24V2 9
Developing roller
YC103 ERASER
3
2
1
1
2
1
2
3
4
1
2
3
4
5
1
2
3
1
2
3
4
5
6
2 2
ERASRW Eraser lamp
1 1
3
2
1
1
2
1
2
3
4
1
2
3
4
5
1
2
3
1
2
3
4
5
6
+24V2 YC701
TEMPTY
YC104 RFDATA
RFCLK
FEEDCLN
+3.3V1
+24V3
+3.3V1
+24V1
SGND
MMOTRDYN
SGND
PF paper feed PF paper
+3.3V1
PFSEL
+24V3
PGND
FAN
PFSO
+24V3
REMOTEN
Interlock switch clutch TRANSCLN
PFSI
SW1 1 1 conveying clutch
MOTCLK
2 2
+24V3
PGND
1
2
3
4
+24V1
1
2
3
4
+24V1 YC2
FAN
PFEED
1
2
3
4
Tone r
1 1 1
sensor GND PF paper feed
YC7 2 2 2
1
2
3
4
Lower voltage
L L 1 1 6 6 PF main board +3.3V1 sensor
power supply unit Left cooling 3 3 3
N N 2 2 5 5
Power fan motor 3 3 4 4
YC101 4 4 3 3 YC5 PF paper sensor 1 1 +24V3 1 1
supply YC105
Fuse 5 5 2 2 2 2 PGND 2 2
switch
1 1 Right 6 6 1 1 PF cassette TMOTLOCK PF paper feed
MP paper YC4 3 3 3 3
+3.3V2
1
2
3
4
5
EXITN
SGND
4 4 4 4
L
8 8 5 5 5 5
YC102
3
1
1
2
3
4
5
6
7
CN1 YC6
3
1
1
2
3
1
2
3
4
5
6
7
Fusing thermistor
The first optional cassette unit
1
2
3
Main motor
+3.3V1
PFSEL
+24V3
PGND
PFSO
PFSI
Exsit
AC input sensor
YC103
YC101
Connector No. Destination Pin No. Signal Name I/O Measured Voltage Function
YC101 AC inlet 1 LIVE I AC100V AC power source
2 NEUTRAL I AC100V AC power source
YC102 Fuser heater lamp 1 HEATER COM O AC100V Fuser heater lamp output
2 N.C. - - Not used
3 HEATER LIVE O AC100V Fuser heater lamp output
YC103 HVPS unit 1 +24V1 O DC24V DC24V power source
2 SGND - - Ground
3 FAN I DC0V/24V Left cooling fan motor: On/Off
4 THERM O Analog Fuser thermistor detection voltage
5 +3.3V I DC3.3V DC3.3V power source
6 HEATN I DC0V/3.3V Fuser heater lamp: On/Off
7 SLEEP I DC0V/3.3V Sleep mode signal: On/Off
8 ZCROSS O DC0V/3.3V (pulse) Zero cross signal
9 +24V2 O DC24V DC24V power source via the interlock switch
Connector No. Destination Pin No. Signal Name I/O Measured Voltage Function
YC103 HVPS unit 10 +24V2 O DC24V DC24V power source via the interlock switch
11 PGND - - Ground
12 PGND - - Ground
YC104 Left cooling fan motor 1 +24V1 O DC24V DC24V power source
2 FAN O DC0V/24V Left cooling fan motor: On/Off
YC105 Fuser thermistor 1 +3.3V1 O DC3.3V DC3.3V power source
2 THERM I Analog Fuser thermistor detection voltage
2 1 1 3
1
YC816 YC817
CN701
YC819
CN405
CN402
(Network model)
13
1
YC806
3
CN901
1 5
1
1
2 YC809
YC815
CN201
1 2
YC814
1
YC808
1 3
YC804
6
YC805 1 3
1
YC801
4
5
1
1
YC813
YC811
5
1
YC818
YC807
1 3
U800
19
6
Connector No. Destination Pin No. Signal Name I/O Measured Voltage Function
CN405 Control panel board 1 +3.3V O DC3.3V DC3.3V power source
2 SW2 I Analog Job Cancel button: On/Off
3 SW1 I Analog Information button: On/Off
4 LED0 O DC3.3V/0V Ready LED: On/Off
5 LED4 O DC3.3V/0V Toner LED: On/Off
6 LED3 O DC3.3V/0V Memory LED: On/Off
7 LED1 O DC3.3V/0V Data LED: On/Off
8 LED2 O DC3.3V/0V Error LED: On/Off
9 GND - - Ground
10 LED5 O DC3.3V/0V Paper LED: On/Off
11 SW0 I Analog Start/ Stop button: On/Off
YC804 MP paper sensor 1 +3.3V2 O DC3.3V DC3.3V power source
2 SGND - - Ground
3 HANDSN I DC0V/3.3V MP paper sensor: On/Off
YC805 Main motor 1 +24V3 O DC24V DC24V power source
2 PGND - - Ground
3 MMOTRDYN I DC0V/3.3V Main motor ready signal
4 MMOTCLK O DC0V/3.3V (pulse) Main motor clock signal
5 REMOTEN O DC0V/3.3V Main motor: On/Off
YC806 Paper sensor 1 SGND - - Ground
2 +3.3V2 O DC3.3V DC3.3V power source
3 PAPER I DC0V/3.3V Paper sensor: On/Off
YC807 Exit sensor 1 +3.3V2 O DC3.3V DC3.3V power source
2 SGND - - Ground
3 EXITN I DC0V/3.3V Exit sensor: On/Off
YC808 Registration clutch 1 +24V3 O DC24V DC24V power source
Paper feed clutch 2 REGDRN O DC0V/24V Registration clutch: On/Off
Developing clutch 3 +24V3 O DC24V DC24V power source
4 FEDDRN O DC0V/24V Paper feed clutch: On/Off
5 +24V3 O DC24V DC24V power source
6 DLPDRN O DC0V/24V Developing clutch: On/Off
Connector No. Destination Pin No. Signal Name I/O Measured Voltage Function
YC809 MP paper feed solenoid 1 +24V3 O DC24V DC24V power source
2 MPFDRN O DC0V/24V MP paper feed solenoid: On/Off
YC811 HVPS unit 1 +24V1 I DC24V DC24V power source
2 +3.3V1 O DC3.3V DC3.3V power source
3 ZCROSS I DC0V/3.3V (pulse) Zero cross signal
4 FAN O DC0V/24V Left cooling fan motor: On/Off
5 HEATN O DC0V/3.3V Fuser heater lamp: On/Off
6 SLEEP O DC0V/3.3V Sleep mode signal: On/Off
7 MHVDR O DC0V/3.3V Main charger output signal: On/Off
8 RTHVDR O DC0V/3.3V Transfer (reverse) bias output signal: On/Off
9 PSEL1 O DC0V/3.3V Transfer (reverse) bias control signal: On/Off
10 HVCLK O DC0V/3.3V (pulse) Developing bias clock signal
11 REGN I DC0V/3.3V Registration sensor: On/Off
12 TCNT O PWM Transfer current control signal
13 MCNT O PWM Main charger output control signal
14 THVDR O DC0V/3.3V Transfer bias output signal: On/Off
15 CASE I Analog Cassette switch: On/Off
16 THERM I Analog Fuser thermistor detection voltage
17 +24V3 O DC24V DC24V power source
18 SGND - - Ground
YC813 HVPS unit 1 +24V2 I DC24V DC24V power source
2 +24V2 I DC24V DC24V power source
3 PGND - - Ground
4 PGND - - Ground
YC814 Toner sensor 1 +3.3V1 O DC3.3V DC3.3V power source
2 TEMPTY I DC0V/3.3V Toner quantity detection signal
3 SGND - - Ground
YC815 Right cooling fan motor 1 +24V1 O DC24V DC24V power source
2 FAN O DC0V/24V Right cooling fan motor: On/Off
YC816 Eraser lamp 1 ERASER O DC0V/24V Eraser lamp: On/Off
2 ERASRW O DC24V DC24V power source
Connector No. Destination Pin No. Signal Name I/O Measured Voltage Function
YC817 Duplex solenoid 1 DUDR1 O DC0V/24V Duplex solenoid (activate): On/Off
2 COMMON O DC24V DC24V power source
3 DUDR2 O DC0V/24V Duplex solenoid (return): On/Off
YC818 The first optional cassette unit 1 +24V3 O DC24V DC24V power source
2 PGND - - Ground
3 PFSI I DC0V/3.3V (pulse) Serial communication data input signal
4 PFSO O DC0V/3.3V (pulse) Serial communication data output signal
5 PFSEL O DC0V/3.3V Paper feeder selection signal
6 +3.3V1 O DC3.3V DC3.3V power source
YC819 Laser scanner unit 1 +24V3 O DC24V DC24V power source
2 PGND - - Ground
3 PLGDRN O DC0V/3.3V Polygon motor: On/Off
4 PLGRDY I DC0V/3.3V Polygon motor ready signal
5 PLGCLK O DC0V/3.3V (pulse) Polygon motor clock signal
6 PDN I DC0V/3.3V (pulse) Horizontal synchronizing signal
7 SGND - - Ground
8 VDON O DC0V/3.3V (pulse) Video data signal (+)
9 VDOP O DC0V/3.3V (pulse) Video data signal (-)
10 OUTPEN O DC0V/3.3V Laser output enable signal
11 SAMPLEN O DC0V/3.3V Sample/hold timing switching signal
12 +3.3V1 O DC3.3V DC3.3V power source
Initialization of the control panel Turn the power ON while holding down the [Job Cancel] All the settings made by the control panel are returned to their default.
settings button.
Update of the controller firmware Turn the power ON while holding down the [Job Cancel] The printer enters into the mode for updating the controller firmware.
and [Information] buttons. (Use this mode when updating the firmware using the files formatted in other than RCC format.)
Update of the engine controller Turn the power ON while holding down the [Start/Stop] The printer enters into the mode for updating the engine controller firmware.
firmware and [Job Cancel] buttons.
Reset of the CPU / Press the [Information] button while a service request error Information for analyzing errors is printed. (On-site analysis of the printed information is not
Printing the error analysis sheet is occurring. possible.)
Support mode 1. Open the printers property using the control panel. OFF (not goes into the power save mode) is added to the time settings for the power save mode.
(Setting power save mode to OFF) 2. Select the [Optional settings] tab and press the [Printer
setting] button.
3. Click the [OK] button while holding down the [Ctrl] and
[Shift] keys.
7.3.2 Engine Status Sheet Table 7-2. Engine Status Sheet Information
Location Item Unit Explanation
Table 7-2. Engine Status Sheet Information
7 Error Log The following information for each error is printed; panel
Location Item Unit Explanation messages, EJL status code, the number of printed pages, jam
1 Total Counts Total Pages pages Total number of printed pages code, paper size, paper type, date and time. Up to 20 errors are
printed in reverse chronologic order. The target errors are paper
Jam Counts times Number of paper jam
jam errors and service request errors that occurred after Ready
occurrences
status.
2 Toner Cartridge Remain % Remaining amount of toner JAM Jam status code is expressed in hexadecimal
Total Dots --- Total number of dots eight-digit character string. See 3.4.1 Paper
Changes times Number of detections of new Jam Error on page 37 for explanation on
toner cartridges how to read the code.
Size Paper size indicated on the control panel
Capacity pages Remaining toner capacity
Type Paper type name used to be identified by the
Consumed --- Amount of toner consumption engine
Pages pages Total number of pages printed Date/Time Paper jam occurrence date and time
using the cartridge.
3 Maintenance Unit Remain % The current usage level of the
maintenance unit
Pages pages Total number of pages printed
since the unit is installed.
Changes times Number of replacements of
the unit
4 Printer Adjust Feed Offset mm The offset values specified
Menu Scan Offset mm using the printer adjustment
function.
Feed Offset2 mm
Scan Offset2 mm
5 Power On times Number of power-on times
Sleep times Number of times returned
from the power save mode
6 MCU --- Engine controller firmware
version (A 10-digit number)
5
6
7
7.3.3 Print Log Report Table 7-3. Print Log Report Information
Location Item Unit Explanation
Table 7-3. Print Log Report Information
Toner cartridge Current G or N / pages Toner cartridge type* and the
Location Item Unit Explanation record number of printed pages at the time
1 S/N --- The serial number of the main unit this Print Log Report is printed
Date yyyy/mm/dd The local year / month / date / time 1 record G or N / pages Toner cartridge type* replaced last
hh:mm information is printed. Not printed 9 prior time and the number of printed
2
when the time has not been pages using the cartridge
synchronized. 2 record G or N / pages Toner cartridge type* replaced the
3 Toner Remain K Toner % Remaining amount of K toner prior time before last and the number of
printed pages using the cartridge
Print of papers Total pages Total number of printed pages
Simplex pages Total number of printed simplex * : G = genuine, N = not genuine
pages
4 Duplex pages Total number of printed duplex
pages
Dummy pages Number of pseudo pages added for
duplex printing
Print of mode pages Total number of printed pages per
5
print mode
Coverage Duty % The proportion of printed dots to
the total number of dots available
6 on one page per color (each time
one page is printed, the coverage
percentage is averaged)
Dots/1% dots Number of dots printed using 1%
of toner (each time the toner
7
amount decreases by 1%, the value
is updated)
Estimate pages Number of pages printable using
the remaining toner amount
8
(calculated based on the values of 6
and 7)
1
2
3
6
7
8
A 01-A01
01-014
01-A02
01-015
01-005 01-017
01-A04
01-016
01-A03
11-020
11-021
11-012
11-030
A
11-005
11-031
11-012
11-013
11-003
A
11-001
11-029
11-028
11-014
11-002
11-018
11-027 11-024
11-006
11-007
11-032
11-011
02-015
02-017
02-044
02-A03
02-014
02-001
02-003
02-032
02-042
02-030
02-029 A
02-002 02-043
B
02-011 02-009 02-023
02-A01 02-024
02-034 02-036 A
02-013
02-035
02-012 02-005
B 02-010 02-018
02-031 02-037 02-021
02-013
02-020 02-028 02-001
02-038
02-033
02-004 02-039
02-019
(x2pcs)
02-005
02-045
C
C (x2pcs)
02-A02
03-020
03-001 A
03-028
03-A01
03-025 03-014
03-017
03-018
03-005 03-002
03-007
03-008 03-004
03-010
03-015
04-A02
04-056
04-062 04-047
04-A03 04-062
04-057
04-003 04-051
04-058
04-054
04-061 04-048
04-036 04-028
04-035
B
04-030 04-042
04-040
04-033 04-041
04-034 04-045
04-059
04-029 04-049 04-001
04-002
A 04-050 04-052 04-017
04-032 04-014 04-046
04-018
04-013
04-026 (x2pcs) 04-019
A
04-A01
04-060 (x2pcs)
04-A03
04-012 B
04-055
04-022
04-023
04-037
05-020
05-020
05-024
05-024
05-011 05-A01
05-005 (x2pcs)
05-007 05-010
05-023 05-018
05-019
05-026 05-027 05-014
05-019
05-006 05-018
05-022 05-014
05-002
05-009
05-001 05-017
05-A02
06-001
06-A01
07-001
08-A01
08-044
08-043
09-037
09-057 09-058
09-048
09-034 09-050
09-055
B 09-041
09-059
A 09-035 09-047
09-043 09-034 09-052
09-036 09-053
09-A01 09-044
(x2pcs) 09-056
09-047
09-040
09-049
09-047
09-051
09-033
B
A
09-030
09-031
09-031 09-060
10-010
A 10-006
10-014 01-010
10-009
10-008 10-003
10-014
10-002
10-004
10-012
10-007
10-002
10-005
10-001 A
10-013
10-015
10-006
10-001
ACULASER M2000DN/M2010DN
Table 7-15. Case
Ref. No. Name
01-005 STOPPER PAPER
01-014 COVER LEFT
01-015 COVER RIGHT
01-016 COVER DIMM
01-017 SCREW BOX
01-A01 COVER TOP SUB ASSY SP
01-A02 LID TOP SP E
01-A03 COVER FRONT SP
01-A04 PANEL ASSY SP
A 01-A01
01-014
01-A02
01-015
01-005 01-017
01-A04
01-016
01-A03
11-020
11-021
11-012
11-030
A
11-005
11-031
11-012
11-013
11-003
A
11-001
11-029
11-028
11-014
11-002
11-018
11-027 11-024
11-006
11-007
11-032
11-011
02-015
02-017
02-044
02-A03
02-014
02-001
02-003
02-032
02-042
02-030
02-029 A
02-002 02-043
B
02-011 02-009 02-023
02-A01 02-024
02-034 02-036 A
02-013
02-035
02-012 02-005
B 02-010 02-018
02-031 02-037 02-021
02-013
02-020 02-028 02-001
02-038
02-033
02-004 02-039
02-019
(x2pcs)
02-005
02-045
C
C (x2pcs)
02-A02
03-020
03-001 A
03-028
03-A01
03-025 03-014
03-017
03-018
03-005 03-002
03-007
03-008 03-004
03-010
03-015
04-A02
04-056
04-062 04-047
04-A03 04-062
04-057
04-003 04-051
04-058
04-054
04-061 04-048
04-036 04-028
04-035
B
04-030 04-042
04-040
04-033 04-041
04-034 04-045
04-059
04-029 04-049 04-001
04-002
A 04-050 04-052 04-017
04-032 04-014 04-046
04-018
04-013
04-026 (x2pcs) 04-019
A
04-A01
04-060 (x2pcs)
04-A03
04-012 B
04-055
04-022
04-023
04-037
05-020
05-020
05-024
05-024
05-011 05-A01
05-005 (x2pcs)
05-007 05-010
05-023 05-018
05-019
05-026 05-027 05-014
05-019
05-006 05-018
05-022 05-014
05-002
05-009
05-001 05-017
05-A02
06-001
06-A01
07-001
08-A01
08-044
08-043
09-037
09-057 09-058
09-048
09-034 09-050
09-055
B 09-041
09-059
A 09-035 09-047
09-043 09-034 09-052
09-036 09-053
09-A01 09-044
(x2pcs) 09-056
09-047
09-040
09-049
09-047
09-051
09-033
B
A
09-030
09-031
09-031 09-060
10-010
A 10-006
10-014 01-010
10-009
10-008 10-003
10-014
10-002
10-004
10-012
10-007
10-002
10-005
10-001 A
10-013
10-015
10-006
10-001
01-032
01-034 01-035
01-001 01-041
01-033
01-023
01-016
01-027
01-039
01-039
01-045
01-028 01-014
01-024
01-031
01-039
01-046
01-019
01-018 (x2pcs)
01-013 (x4pcs)
02-012
B
02-002
02-013
02-010
A 02-024
02-029
02-022
02-023 02-001
02-A01 02-004
02-013 02-026
02-011
02-016
02-025
02-028 02-014
02-015
02-020
B
02-006
A
02-005
02-017 02-011
02-018 02-006
02-025 02-027
02-019 02-021