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Sentinel Case Study

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Bandwidth

Management
Securing business operations with
BusinessCom Sentinel

(BusinessComs customer name has been left confidential in this


case study.) In 2008 the U.S. Military had to expand and replace
A new day pioneer... four vital power plants in Iraq and BusinessCom client has
Our clients history began in answered the call. With over five years experience in Iraq, the
1954 when a young, ambitious company had the experience to fast track a complete design, build
entrepreneur moved to Louisiana
to participate in the building of project to deliver over 150 MWs of power and 40 miles of
the post-war petrochemical distribution facilities.
construction boom.

Our client has started as an industrial The company has recently completed one of its toughest projects
construction company with a client base
of local industrial and municipal power with respect to operating conditions in years at Duar Sudan.
plants. In a post WWII environment, the Climate and security were daunting enough, but long logistical
business flourished. In the late 60s and
70s, the company became an international lines that included airlifts and hauling of fill material for over 200
operation that spanned the globe. Soon, it Kms one-way created stressed supply routes.
was working on major projects in the US,
Africa, Central and South America and
places around the world. From designing While commencing daily operations, our clients country managers
Sugar Plants in Sudan, growing Rose
farms in Kenya, to conducting feasibility depend on BusinessCom Sentinel bandwidth management
studies in Russia.
solutions to support their business worldwide.

Bandwidth management
At the remote sites, network problems had become a major
obstacle for the companys business activity. In peak hours, it was
determined the quality of service was insufficient as local firewall
routers were overloaded. Traffic demand, especially from
recreational applications such as P2P as well as malware, was
saturating our clients satellite uplinks. Deploying BusinessCom
Sentinel bandwidth management servers, along with Managed
Sentinel Support service, has helped to solve the problems and
restored quality of service at clients remote offices around the
world.
BusinessCom provided the solution to proactively prevent
Business benefits undesired usage of the available bandwidth in the satellite
Secured 24/7 business application
network. Sentinel bandwidth management solutions offered
performance. exactly the features our client needed in a compact, highly

Improved effectiveness of limited IT integrated package that replaced low end firewall routers at
resources at remote offices. Centralized remote sites.
management to accelerate diagnostics
and troubleshooting.


Improved quality of Internet access at all Better business outcomes
locations. Optimized satellite bandwidth Teaming with BusinessCom Networks, the client replaced its
usage.
third-party legacy firewall routers with BusinessCom Sentinel
D2 bandwidth management servers. With Sentinel servers
deployed, BusinessCom NOC (Network Operations Center)
gained a better insight into the nature of clients IP traffic. This
I am very pleased with enabled the blocking of unwanted applications and custom
the results, a huge tailor Quality of Service to match the clients business
change. requirements. As a result, BusinessCom NOC could now deliver
Russell, Country Manager, Afghanistan managed support service and this decreased the number of IT
resources required to support remote sites.

The network has


WAN optimization
improved a great deal Sentinel D2 servers also enabled BusinessCom PEP
Benedict, IT Manager (Performance Enhancing Proxy) service. Based on the
proprietary technology, PEP provides on-the-fly bandwidth
compression that allows our client to achieve considerable
bandwidth savings - usually 20 to 30% in a mixed voice and data
environment.

Effective Bandwidth Management: Securing Your Business

Applications Performance Sentinel ensures superior bandwidth efficiency with guaranteed Quality
of Service. The QoS ensures that everyone in the network receives a
fair share of bandwidth. Prioritize bandwidth to support critical
applications, prevent abuse, and block malicious traffic.

Monitoring & Security Sentinel Network Intrusion Detection System (NIDS) guards the health
of network hosts and prevents threats to security and performance.
Sentinel features Layer 7 Firewall with Scheduled Policy Routing.

Advanced Features Sentinel can act as a VPN appliance, and provide additional network
services such as NAT, DHCP, Captive Portal, RADIUS authentication
and much more.

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Not only is BusinessCom providing a complete bandwidth and
Solution components traffic management solution, the Sentinel D2 servers are managed
remotely by BusinessCom NOC engineers. With remote
Hardware
BusinessCom Sentinel D2 management support, BusinessCom provides consultative
services for ongoing deployment and configuration of Sentinel
Software & Services

BusinessCom Sentinel PF OS
servers, helping our client to maximize local network

Sentinel Managed Support performance and optimizing bandwidth and traffic flows to and
from remote sites. This includes QoS, bandwidth management
and optimization practices, network configuration, monitoring
and security, unsolicited traffic management and more.
Our client is an
infrastructure and BusinessCom assigned a dedicated Computer Systems Engineer
essential services (CSE) in order to provide discrete technical support to our client.
company helping BusinessCom CSE will maintain records and in-depth knowledge

organizations, of our clients network environment and business objectives to


quickly align service resources and provide escalations to
governments and
management. Technical support includes access to software
Militaries work
upgrades, 24/7 telephone and IM contacts, remote annual
successfully. We are health check, remote management and immediate replacement
proud to support them in warranty for selected hardware.
the world's most austere
and remote locations.
Maxim Usatov, CTO & Founder,
BusinessCom Networks
Deploying highly effective networks

While the BusinessCom Sentinel Managed support service is of value in high


speed terrestrial networks, the true value is appreciated when connectivity costs
are expensive or in short supply, such as is the case in broadband satellite
services. Unlike fiber, a one-time sunk cost, over which more and more traffic
can be run as technology improves, satellites are a renewable transport that must
be replaced every 10 15 years, and this keeps satellite services more expensive
than terrestrial services. BusinessComs Sentinel support service maximizes and
optimizes the use of this critical information pipe, providing performance gains
and prioritizing critical traffic.

Sites using satellite services tend to be in isolated or rural locations where IT


support is in short supply. These sites however, often require a dependable service
and 24/7 readiness and support for what may be mission-critical or even life
critical operations. Deploying remote sites and providing them with the technical
support needed, can be a challenge for organizations. Sentinel D2 provides a
virtual technician on the ground, a wide-ranging set of eyes on the local network,
and the tools with which to diagnose and resolve networking issues without a
physical technician.

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For more information
To learn more about how BusinessCom can help you transform
your business, please contact your BusinessCom operations
manager or BusinessCom partner.

Visit us at: www.bcsatellite.net/bandwidth-management

Copyright BusinessCom Networks Limited, 2013


BusinessCom Networks Limited
Glacis Road, Portland House, Suite 2,
Gibralter,
GX11 1AA

Produced in Czech Republic


August 2013

BusinessCom Networks Limited has intellectual property rights relating to technology


embodied in the product that is described in this document. In particular, and without
limitation, these intellectual property rights may include one or more U.S. patents or
pending patent applications in the U.S. and in other countries.

U.S. Government Rights Commercial software. Government users are subject to the
BusinessCom Networks Limited standard license agreement and applicable provisions of
the FAR and its supplements.

The performance data and client examples cited are presented for illustrative
purposes only. Actual performance results may vary depending on specific
configurations and operating conditions. It is the users responsibility to evaluate
and verify the operation of any other products or programs with BusinessCom
Networks products and programs. THE INFORMATION IN THIS
DOCUMENT IS PROVIDED AS IS WITHOUT ANY WARRANTY,
EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
ANY WARRANTY OR CONDITION OF
NON-INFRINGEMENT. BusinessCom Networks products are warranted
according to the terms and conditions of the agreements under which they are
provided.
Actual available storage capacity may be reported for both uncompressed and
compressed data and will vary and may be less than stated.

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CS-REVA-2013-00

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