Port of Mackay Port Handbook 11.01.16
Port of Mackay Port Handbook 11.01.16
PORT OF MACKAY
Port of Mackay Port Handbook
Revised 2015
This document is a port directory describing the general characteristics and facilities at the Port of
Mackay and is provided for information purposes only. Whilst reasonable efforts have been taken in
preparation of this directory, no warranty is given as to its accuracy, reliability, currency or completeness
(including the accuracy, reliability, currency or completeness of third party information).
Contact details of relevant service providers are included for information and convenience only and
NQBP does not give any endorsement or warranty as to these products or services. Any relevant
service provider either included or not included in this directory is welcome to contact NQBP at
info@nqbp.com.au for correction or consideration of inclusion of its details in the next edition.
Port of Mackay Port Handbook
Table of Contents
NQBP trading ports handle bulk shipments of coal, bauxite, grain, petroleum, sugar/sugar
products and molasses, as well as general cargo.
Mackay
Maintaining navigable port depths and pilotage are the responsibilities of NQBP, while port
navigation is controlled by Maritime Safety Queensland (MSQ).
In general, NQBP uses outside service providers for stevedoring and towage operations.
Local businesses that provide these services are listed in the shipping contacts directory at
the back of this handbook for information purposes.
Port users are encouraged to make their own enquiries in relation to these services.
NQBP systems cover the health and safety procedures, practices, responsibilities and
legislation for all employees, contractors and visitors. NQBP requires these obligations be
met as a minimum standard, with the Corporation striving for higher standards where
appropriate.
Employees, contractors and visitors to NQBP are personally responsible for ensuring the
Workplace Health and Safety Policy is adhered to.
Port of Mackay Port Handbook Page 3
Mackay is located about halfway between Brisbane and Cairns (see Figure 1) and has an
estimated population as of 30 June 2014 of 123,383 (Queensland Government Statisticians
Office). Mackay is the major servicing centre for the mineral-rich Bowen Basin and is situated
at the gateway to the Whitsunday Island group which comprises approximately 80 islands.
Growth in the Mackay region is attributed to the mining industry boom in the Bowen Basin,
and a strong growth in agriculture and tourism.
The Mackay Harbour is also popular with recreation marine vessels. The Mackay marina
village is a residential and tourist precinct developed over ten years ago. It includes a 479
berth marina and a shipyard.
The Mackay region is the largest sugar producing area in Australia and the Port of Mackay
hosts one of the worlds largest bulk sugar terminals.
The major functions of the Port are to facilitate the import of raw materials, fuel, break-bulk
and general cargo, and the export of raw resources and finished products from the region.
Queensland Sugar Limited is responsible for managing the bulk raw sugar terminal with
737,000 tonnes raw sugar storage capacity.
Sugar Australia is responsible for the transport and storage of refined sugar and its
terminal has 45,000 tonnes capacity.
Graincorp operates the grain terminal consisting of a 32,000 tonnes storage capacity in
8 silos and 48,000 tonnes storage capacity on 2 concrete pads.
Separate bulk fertiliser is stored in facilities operated by Impact Fertilisers and Incitec
Pivot Limited.
Viva Energy, Caltex Australia, BP Australia Petroleum, Puma Energy and Pioneer
Energy have separate tank terminals for bulk petroleum products, predominately diesel
for the regional mines.
Sibelco Australia Limited, Martin and Robson and Tasmania Mines, maintain bulk
storage facilities for magnetite.
Thomas Borthwick & Sons - tallow terminal - has two storage tanks of 550 tonnes
capacity each.
Mackay Sugar Limited bulk molasses terminal - consists of a 50,000 tonnes
molasses storage bladder located on the Sugar Terminals Limited lease site which
replaces the previous 3 storage tanks on the middle breakwater adjacent to berth 1 that
have recently been demolished and removed.
Origin Energy - gas terminal consists of two tanks: one is working and has a maximum
capacity of 100 tonnes of LPG and the other is decommissioned.
Orica Limited - acid Terminal - tanks 1 and 2 were demolished and removed in 2014
and the remaining working tank (tank 3) has a maximum holding capacity of 5,500
tonnes.
Port of Mackay Port Handbook Page 5
fuel terminals;
sugar and grain storage;
magnetite;
ethanol;
sulphuric acid;
molasses;
cement;
fertiliser; and
scrap metal.
5.2 Trade
In 2014/15, total throughput at Mackay was 2,899,805 tonnes and the port handled 173 ships.
6.0 ACCESS
6.1 Transport Links
The Port of Mackay is located about 4.5 km from the city of Mackay. Transport to the city can
be arranged by taxi or private bus via the ships agent.
6.1.1 Airport
Mackays airport is located about 11 km from the Mackay Harbour. Hire cars are available
from the airport but must be pre-booked from hire car companies or through travel agencies.
Qantas, Virgin Australia and Jetstar1 have direct daily flights to Mackay. Please check their
websites for further information.
6.1.2 Bus
The following coach companies have daily services to Mackay from Brisbane 2.
6.1.3 Rail
There is a freight-only rail link to the main north coast line terminating in two rail loops within
the Port. Queensland Rail has passenger rail services to Mackay3.
Port users must comply with applicable Queensland road rules on all Queensland roads.
For heavy vehicles, movements inside the Port secure fenced area are subject to NQBPs
Excess Dimension Procedure. Please contact the Project Engineer on +61-7-4969 0714 to
discuss.
There are wide load entry/exit gate arrangements in place at the Port (on Harbour Road).
To access or exit the Port with wide loads, the Port has two wide load entry/exit gates:
1. automated opening gates at the Ports main entrance on Harbour Road. This entrance
has a clearance width of 10 m; and
2. manual opening gates at the northern entry/exit off Edmund Casey Drive which has a
width clearance of 11.8 m.
Operators and drivers of pilot vehicles who hold a current port access card will be able to
enter/exit the Harbour Road wide load gates 24 hours day a day, 7 days a week without any
additional fees being incurred for opening/closing these gates.
For enquiries about how to obtain a port access card, visit the Port Security Office at the
Ports main entrance on Harbour Road or phone the Port Security Office on +61-7-4955 8171.
Important notes:
1. The Harbour Road wide load entry/exit gate is the preferred gate to be used for heavy
vehicle movement of over mass/dimension cargo. Loads requiring a width clearance
greater than that can be accommodated by using the Harbour Road gates. The
northern entry/exit gates can be used, however, as these gates are not automated,
they will need to be manually opened and closed upon request by phoning the Port
Security Office on +61-7-4955 8171.
2. Charges applicable for security call out and manning will apply for opening/closing the
wide load gates at the northern entry/exit off Edmund Casey Drive in all circumstances,
except opening and closing the gates in a relatively short period of time (i.e. takes no
longer than 15 minutes) and takes place during the Ports standard working hours
(7.45 am to 4.15 pm).
4. It is also important to note that should the northern entry/exit gates need to be opened
or closed outside of the Ports standard working hours (7.45 am to 4.15 pm), the Port
will require a minimum notice of 24 hours.
6.2 Rail
There is a rail receival facility at the Port for grain and sugar.
6.3 Facilities
The Port of Mackay operates 24 hours per day, seven days per week. On an average, the
Port of Mackay handles about 200 major vessels per year, depending on seasonally affected
agricultural production outcomes.
M1 10.6 210 x 35 123.6 17.68 944 8.53 (between 210 Petroleum by flexible hose to 200 mm pipeline @ 350 tph
(between (9.14 m deck + 0.3 kerbs) Tallow by 150 mm pipeline @ 250 tph
kerbs) m kerb) Ethanol by flexible hose to 200 mm pipeline @ 200 tph storage
General and break bulk cargoes (main wharf used for such cargoes)
M3 13.0 200 x 35 230 12.6 90 225 Bulk raw sugar by rail mounted gantry @ 2000 tph
(8.7 m + 0.3 m Petroleum (diesel) by rail mounted loading arm to 400 mm pipeline @ 3,011 tph
kerb) Bunkers 400 mm @335 tph
M4 10.6 200 x 35 139.4 18.3 91 7.41 (between Bulk refined sugar by fixed ship loader @ 500 tph
(8.5 m + 0.6 m kerbs) Liquid chemicals by flexible hose to 200 mm pipeline @ 250 tph
kerb) General and break bulk cargoes
Bulk molasses by flexible hose to 254 mm pipeline @ 250 tph
M5 12.5 270 x 40 165 20 98 5.09 (between 230 Bulk fertiliser (grabs and hoppers)
(9.5 m + 0.3 m kerbs) Iron concentrates (magnetite) grabs
kerb) Bulk grain by rail mounted gantry @ 1000 tph - 116 m ship loader travel range
Petroleum - 2 x 200 mm diameter flexible hoses connected to 400mm pipeline @
1673 tph
Scrap metal grabs
General and break bulk cargoes
Small 3.5 Various 50 Tourist terminal major marina amenities public boat ramp
Craft Channel depth 4.5 m
Harbour Unleaded and diesel fuel, water and power available
(Mackay
Marina)
Notes:
1. The above information relates to design depths and is subject to change.
2. Always consult MSQs Notices to Mariners for the latest information http://www.msq.qld.gov.au/Notices-to-mariners.aspx.
Port of Mackay Port Handbook Page 9
The maximum vessel size is 230 m and 32.2 m beam depending on the destination berth.
However, vessels greater than 200 m LOA will only be accepted on a case by case basis.
This will be at the discretion of the Regional Harbour Master (Maritime Safety Queensland
2014).
Vessels are limited to having a maximum berthing displacement of not more than 55,000 mt
(Maritime Safety Queensland 2014). Night navigation is permitted on vessels up to 200 m
LOA (Maritime Safety Queensland 2014). For vessels above 200 m LOA, the Regional
Harbour Master will make an assessment for night manoeuvering suitability, dependent on
their individual merits (Maritime Safety Queensland 2014).
The safe handling of ships within the confines of the channels and swing basin requires the
following conditions of trim:
1. Ships should be ballasted or loaded in order to have an even keel or trimmed by the
stern with not more than 2.5 m stern trim and the propeller fully submerged.
2. Vessels trimmed by the head or listing are not permitted. Ships not meeting this
requirement may experience considerable delays until the problem is rectified.
Masters should pay special attention to their loading/ballasting plans to ensure that their ships
are suitably trimmed and able to put to sea at short notice (minimum of 24 hours), especially
during the cyclone season between November and April (Maritime Safety Queensland 2014).
Port of Mackay Port Handbook Page 10
6.4.2.2 Marina
The maximum size of vessel at the Mackay Marina is 50 m LOA and 20 m beam (Maritime
Safety Queensland 2010). Note that vessels which have a draught greater than 3 m are
subject to berth limitations. For the latest information on depths refer to the Notice to
Mariners for the Port of Mackay at http://www.msq.qld.gov.au/Notices-to-mariners.aspx.
1. Priority will be given to ships carrying cargo over naval ships and cruise liners.
2. A ship's owner, master or agent shall notify NQBP at least seven days prior to the entry
of the ship to the port limits of the Port of Mackay. The notification is to be made in the
form of the Application to Berth published by NQBP from time to time and is to be sent
via email or facsimile to NQBP.
3. The right to utilise a wharf is subject to the arriving ship having completed all relevant
documentation and being ready to load/discharge cargo on entry to the port limits of the
Port of Mackay. Failure to give the notification as required by Clause 2 above may, at
the discretion of NQBP, result in any berthing priority being forfeited. Failure to have all
cargo accumulated immediately prior to vessel arrival may at the discretion of NQBP,
result in any berthing priorities being forfeited.
4. Subject to the rules set out below, priority berthing between ships shall generally be
determined by which ship arrives first at the Mackay port pilotage anchorage area for the
nominated berth.
5. NQBP may direct a ship to vacate a berth where, in the opinion of NQBP acting
reasonably, there has been unreasonable delay in the completion of loading/unloading
the ship where the delay was caused by, or was within the control of, the owner or
master of the ship or the persons loading or unloading the ship (as the case may be). All
costs associated with a direction to vacate are to be to the agent of the vessel.
6. If a vessel that is arranged to berth/depart cancels within 3.5 hours before pilot on board,
half payment will be required, and if after POBA, full payment will be required for the
berthing operations.
NQBP may vary these rules by notice to port users.
Port of Mackay Port Handbook Page 11
Priority shall be given to ships requiring use of equipment installed on a wharf over all other
cargoes. Priority between ships shall generally be determined by which ship is expected to
berth, load/unload and depart the berth first.
For example: Ship A, carrying molasses, arrives at the Mackay port pilotage anchorage area
prior to Ship B, carrying petroleum products and both have nominated the same berth. Given
that Ship B is expected to berth, unload and depart within 12 hours, whereas Ship A will take
36 hours to do likewise (due to the nature of the cargoes), priority will be afforded to Ship B
notwithstanding that it arrived at the Mackay port pilotage anchorage area after Ship A.
In any event, NQBP reserves the right to alter ship priorities to maximise the efficient use of a
berth.
6.5 Shiploaders
6.5.1 Mackay Bulk Sugar Wharf #3
The Mackay Bulk Sugar Terminal's gantry shiploader is located on Berth #3. The entire
structure weighs approximately 400 t and travels along rails at 12 m centres for a length of
204 m. It is driven by eight bogie drives and parked in storm anchors on the wharf for security
during bad weather. The boom can also be locked by pins in the upright position for security
during maintenance events.
The shiploader is fed by a 1400 mm belt travelling at a rate of 4.5 m/sec with a sugar rate of
2400 tph. The sugar is discharged into the ships holds by the gantry boom belt and telechute
fitted with a 360o rotating high speed thrower belt. The boom extends from the shiploader by
approximately 25 m and the telechute can be shuttled along the length of the gantry.
6.7 Bunkering
Road tankers are used to provide bunkers in small quantities. Permission must be obtained
from NQBP and the Regional Harbour Master prior to commencement (Maritime Safety
Queensland 2010).
No on-board fuel transfers are to take place within the Port of Mackay without first obtaining
permission from NQBP, with such permission limited to daylight hours only.
Port of Mackay Port Handbook Page 13
6.9 Fuel
Contact the ships agent.
You should contact your Agent for advice on the appropriate deck location for your ship.
A shore gangway will be provided and the ships crew is used as watchmen.
Facilities are available at Mackay for the collection of tank washing slops, oily mixtures
containing chemicals, oily bilge water, oil sludge and sewage. The service is provided by NQ
Resource Recovery Pty Ltd who can be contacted by telephone +61-7-4952 4967.
The information must be submitted on the QPAR no less than 12, and no more than 96 hours
prior to the Estimated Time of Arrival (ETA) of the vessel or installations at anchorage or
berth. Once forwarded to the MNCC, the information supplied on the QPAR will be assessed
by a Quarantine Officer (QO). The QO will then issue the Vessel Master, through the
Shipping Agent, with a Quarantine Approval to Berth (ATB) which lists Quarantine directions
placed on the vessel or installations.
6.16 Repatriation
Repatriation can be arranged by the ships agent. Coaches leave Mackay (see Section 2.4)
for Brisbane. Mackay has direct flights with Qantas, Jetstar or Virgin Australia4 to Brisbane
for international connections.
6.17 Restrictions
Access to the wharf and the loading plant is restricted. Persons requiring access, including
crew members or visitors, must wear safety hard hats, safety shoes and adequate eye
protection, as well as comply with all safety regulations. NQBP is not responsible for
accidents incurred by personnel who use their wharf gangway.
Pedestrian access along the wharf approach is not permitted. Special authorisation is
required for private vehicles and visitors within the port for wharf access. Access to the
remainder of the port site is strictly forbidden.
Visitors to a vessel must satisfy identification requirements to gain access through the
security cordon and have a verifiable reason to enter the Port. A visitor will only be permitted
to enter the security regulated Port after satisfying the Port Security Officer of the need to visit
a vessel. Visitors will also be subject to ship access controls. A landside restricted zone is in
place in the immediate vicinity of fuel or passenger ships whilst at berth. As such, persons
entering the landslide restricted zone will be required to hold an MSIC.
For the most current information on these areas, it is recommended that contact be made with
the closest Regional Harbour Masters office.
7.3 Location
The Port of Mackay is situated approximately 950 km north of Brisbane. The pilot boarding
ground position is 21 degrees 7.031'(S) 149 degrees 17.139'(E) (Maritime Safety Queensland
2014).
In the event of an emergency, the VTS Centre is the key notification and communications
facility that will activate the appropriate response agencies.
Where a non-marine incident is caused through the activities of a port user on port land, the
initial response is the responsibility of the port user. Contact NQBP and Hay Point VTS on
VHF 16 and they will coordinate the required response for the Port of Mackay. For local
emergency services telephone 000 and specify if fire, ambulance or police are required.
7.6 Tugs
Smit Lamnalco Towage Australia uses the following tug in Mackay.
Masters should pay special attention to their loading/ballasting plans to ensure that their ships
are suitably trimmed and meet stability criteria to be able to put to sea at short notice,
especially during the cyclone season November to April (Maritime Safety Queensland
2014).
Port of Mackay Port Handbook Page 17
7.9 Tides
The mean spring tide range is 4.56 m whilst the mean neap range is 2.12 m. Note that the
flood tide sets to the south and the ebb tide to the north across the harbour entrance. The
maximum strength of the tidal flow is 2.5 knots at spring tides and tidal flows inside the
harbour are negligible (Maritime Safety Queensland 2014).
It should be noted that these tides are not the berthing/departure tides, and shippers should
contact their Shipping Agent for berthing and departure details.
7.10 Anchorages
Ships are only to anchor in a position that is clear of the sea leads and outside the prohibited
anchorage area or as directed by the VTS Centre.
There is a prohibited anchorage area defined by a decked line drawn from the following
positions:
21 0582'S 149 135'E
210678'S 1491655'E
210763'S 1491570'E
210763'S 1491320'E (Maritime Safety Queensland 2008)
A dedicated anchorage (M1) has been declared in position 2106'S, 14918'E. Note that
there is a spoil ground located WNW off the anchorage area (Maritime Safety Queensland
2008). Upon anchoring, ships are to advise 'Hay Point VTS' of their anchoring time.
Ships at anchor in the pilotage area are to maintain a continuous listening watch on VHF
channel 16 and any other channel as instructed. In addition, ships are to report to the VTS
Centre if dragging their anchor. Ships are not permitted to immobilise engines without the
written approval of the Regional Harbour Master.
For the latest information on anchorages, refer to the Notice to Mariners for the Port of
Mackay at http://www.msq.qld.gov.au/Notices-to-mariners.aspx.
Port of Mackay Port Handbook Page 18
* Subject to Regional Harbour Master approval and the use of and encroachment into the berth
pocket for No. 4 Wharf as well.
Port of Mackay Port Handbook Page 19
7.12 Pilotage
North Queensland Bulk Ports Corporation Limited provides pilotage services at the Port of
Mackay (see 12.4 for contact details).
It is a requirement of the Transport Operations (Marine Safety) Act 1994 that, unless a current
Pilotage Exemption Certificate (PEC) is held by the Master of a ship, pilotage is compulsory
for:
a ship that is 50 m or more;
a vessel towing another vessel where the combined length of the vessels is 50 m or
more;
a ship whose owner or master asks for the services of a pilot; and
a ship whose Master is directed by the Harbour Master to use the services of a pilot
(Maritime Safety Queensland 2014).
Depending on the weather and tidal conditions, the Port of Mackay is open for pilotage and
exempt ship movements for vessels less than 200 m LOA 24 hours per day. Vessels greater
than 200 m will be assessed on their individual merits for night manoeuvring suitability by the
Regional Harbour Master (Maritime and Safety Queensland 2014).
The Mackay pilot boarding ground is located at: 21 07.031S 149 17.139E. This position is
approximately 3.0 nautical miles from the southern breakwater bearing 288(T) along the sea
lead when approaching the harbour (refer to Notice to Mariners 298(P) 2012).
The ships security officer (SSO) will need to notify NQBP Port Security of the following
information:
the security officer's name and contact details;
crew listing and details of projected crew movements; and
expected stores, visitors and crew changes.
Crew members seeking access through the cordon will need to be able to present a
photographic ID card, which will be verified against the supplied crew list.
For the latest information on berthing applications, contact the ships agent or NQBP by
telephone +61-7-4955-8171 or email portoperations@nqbp.com.au.
Port of Mackay Port Handbook Page 20
8.0 COMMUNICATIONS
Mackay tugs VHF Channel will be advised by the Marine Pilot once they have boarded the
ship for call up and communicating with ships during berthing operations (Maritime Safety
Queensland 2008).
For the latest information on arrival notices, contact the ships agent or NQBP on
+61-7-4955-8171 or portoperations@nqbp.com.au.
Port of Mackay Port Handbook Page 21
The first strike response will be under the direction of the MSQ Regional Harbour Master.
The most senior port operations officer in the Port will act as team leader in the response,
under the direction of MSQ, unless an MSQ person assumes this role.
NQBPs obligations for first strike response are defined in the Oil Pollution First Strike
Response Deed signed with MSQ for each port.
NQBP is responsible for providing trained personnel and equipment for this first strike
response. The number of personnel and equipment is defined in the deed of agreement.
Personnel in the first strike response team can include local NQBP staff, plus other locals who
have been appropriately trained. NQBP is responsible for maintaining the oil spill equipment
in a fit state for use.
In the event of an oil spill, immediately notify the Regional Harbour Master Mackay on
telephone number 0418 872 478 or Mackay VTS and NQBPs staff member Jeff Sadler by
telephone on +61-7-4955-8165 or 0408 558 169. If after hours, call NQBPs 24 hour number
on +61-7-4955-8171.
Under IMO legislation, there is a procedure that ships must follow when entering the Port.
Before entering the port, the ships Master must report the following information directly to
NQBP or via the ships agent:
International Ship and Port Facility Security Code (ISPS) compliance number;
current ship security level or any change to the ship security level while in port;
ship security officer contact details;
list of expected visitors/contractors;
nominated providore;
crew list and identification; and
any security incident (as defined under the ISPS code or Maritime Transport Security
Legislation) while in port.
Information on the security requirements at Mackay can be viewed at the following link
http://www.nqbp.com.au/security-safety/.
Port of Mackay Port Handbook Page 22
Level 2
Canegrowers Building
120 Wood Street
Mackay Qld 4740
PO Box 1057
Mackay Qld 4740
Level 2
Canegrowers Building
120 Wood Street
Mackay Qld 4740
PO Box 39
Mackay Qld 4740
PO Box 54
Mackay Qld 4740
PO Box 6276
Mackay Mail Centre Qld 4741
Suite 303
45 Victoria Street
Mackay Qld 4740
PO Box 156
Mackay Qld 4740
Level 1
69 Sydney Street
Post Office Square
Mackay Qld 4740
PO Box 22
Mackay Qld 4740
10.0 MAPS
10.1 Port Limits
The Port limits, which are defined in the regulations of the Transport Infrastructure Act 1994,
are highlighted on the map below and include the waters within the following boundaries:
(a) waters bounded by an imaginary line drawn
starting at the high-water mark at the northern extremity of Slade Point;
then generally easterly along the geodesic to latitude 21 03.81'S, longitude 149
22.06'E;
then south along the meridian to latitude 21 09.91'S, longitude 149 22.06'E;
then west along the parallel to latitude 21 09.91'S, longitude 149 20.06'E;
then generally south-westerly along the geodesic to latitude 21 10.76'S,
longitude 149 17.73'E;
then generally south-westerly along the geodesic to the intersection with the high-
water mark at the southern extremity of the north head of Bakers Creek entrance;
then generally northerly along the high-water mark on the mainland to the starting
point; and
Port of Mackay Port Handbook Page 24
(b) the navigable waters of rivers and creeks flowing, directly or indirectly, into the waters in
paragraph (a) (Maritime Safety Queensland 2014)
PO Box 3340
North Mackay Qld 4740
PO Box 58
Mackay Qld 4740
11.3 Providores
Southern Cross Marine Supplies NQ
38 Enterprise Street
Mackay Qld 4740
Level 1
Waterfront Place
Mulherin Drive
Mackay Harbour Qld 4740
PO Box 3340
North Mackay Qld 4740
11.5.4 Graincorp
Terminal Phone: +61-7-4841 7900
Fax: +61-7-4955 4025
Operations Manager Sean Black
(on site) Phone: +61-7-4841 7902
Mobile: 0448 418 909
Email: sblack@graincorp.com.au
Terminal Manager Jeff Moodie
Phone: +61-7-4979 5800
Mobile: 0417 618 107
Email: jmoodie@graincorp.com.au
Port of Mackay Port Handbook Page 28
Email: sltowagemackay@smitlamnalco.com.au
PO Box 1155
Townsville Qld 4810
11.10 Stevedores
11.10.1 Integrated Stevedoring Services
59 Satellite Crescent
Mackay Harbour Qld 4740
PO Box 129
Mackay Qld 4744
11.11.3 NQ Group
Lot 4
263 Connors Road
Paget Qld 4740
1 Gateway Drive
Paget Qld 4740
11.12.4 NQ Group
Lot 4
263 Connors Road
Paget Qld 4740
29 Campbell Street
Slade Point Qld 4740
PO Box 9151
Slade Point Qld 4740
Internet: www.amsa.gov.au
Marine Incidents
Under section 19 of the Transport Safety Investigation Act 2003, any incident involving a ship
in Australian waters including:
breakage of gear or injury to any person during cargo work;
damage or defect to ship, machinery or equipment;
peril or a close quarters situation;
stranding or disappearance;
death, serious injury or a dangerous occurrence; or
a birth
must be reported to AMSA. Contact AMSA to obtain copies of the correct paperwork.
Level 1
22-30 Wood Street
Mackay Qld 4740
PO Box 2001
Mackay Qld 4740
Phone: +61-707-4999 6883
Email: CWES_Mackay@ehp.qld.gov.au
Pollution hotline: 1300 130 372
General enquiries:
Phone: +61-2-6274 7111
Fax: +61-2-6274 6089
Email: transport.security@infrastructure.gov.au
Website: http://www.infrastructure.gov.au/
Floor 2
43 River Street (corner Wood Street)
Mackay Qld 4740
or PO Box 94
Mackay Qld 4740
24-hour hotline
For oil spill and shipping incidents outside normal office hours, the Great Barrier Reef Marine
Park Authority operates a 24-hour emergency hotline.
Phone: +61-7-3830 4919 (and quote oil spill)
Floor 3
44 Nelson Street
Mackay Qld 4740