Form No.

BB / Static IP / Form-1

BROADBAND CELL
DE / Broadband,
Telephone Bhawan (4th Floor), (A Govt. of India Enterprise)
34 B.B.D. Bag, Kolkata – 700 001. Connecting India
Ph:-2213-7599, Fax:-2248-5614 (Calcutta Telephones)
APPLICATION FORM FOR STATIC IP of BROAD BAND SERVICE (DataOne)
(Only for Business 5000 or Business 9000 customer)
Dear Sir,
I / We wish to get one Static IP for my/us BROADBAND service connection, the necessary particulars are given
below:

1. Name of Customer

2. Name of Organization

3. Customer Postal Address

4. Contact Person :
(Name and address)

Contact Telephone No:

Mobile No.

Fax no.

E-mail id (if any)

5. DataOne Telephone No.

6. DataOne User Id:

7. Customer Plan

I/We have gone through the Terms and Conditions for static IP of Broad Band services offered by BSNL having no.
BB/. BB / Static IP / Form-1 (overleaf) and agreed to abide by the same.

Date: Signature of the Applicant

BHARAT SANCHAR NIGAM LIMITED

CALCUTTA TELEPHONES
ACKNOWLEDGEMENT SLIP Ref no.
Received Application Form for requirement of Static IP for Broadband Service from the subscriber with the detail given below:
1. Name :
2. DataOne Telephone No . :
Date: - Signature of Receiving Officer
Note: The fully filled-up form will be submitted to DE / Broadband office on working days.

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 Form No. BB / Static IP / Form-1

BB / Static IP / Form-1 (Overleaf)

Terms and Conditions of BSNL BROADBAND Service for Static IP
GENERAL:
1. Static Application form is free of cost. The form may be filled up in capital letters only.
2. Subject to the acceptance of the application and technical feasibility BSNL will endeavor to provide static IP against your Broadband Service as soon as
possible.
3. The subscriber is required to fully comply with the provisions of the Indian Telegraph Act 1885, Indian Telegraph Rules and the Information Technology Act
2000 made there under and any amendments or replacements made thereto from time to time.
4. Other conditions for providing static IP :
a) Customer understands that this IP address can be renumbered at any point of time as per BSNL’s requirement.
b) Customers understands that IP address assigned by BSNL are non portable and will have to be returned to BSNL at the time of
termination/change over to another provider/any other reason whereby the customer network is unusable.
c) Customer understands that He/She can not in turn assign the IP address to other party.
d) Customer understands that IP addresses assigned by BSNL are subjected to availability of IP address with BSNL
e) Customer understands that IP address may be changed by BSNL at its discretion without assigned any reason and He/She has to agree for
same.
f) Customer understands that He/She may be required to pay for the IP address in the form of lease rental or other means, if such type of
charge base regime is introduced at a later date and such payment may be required to be made retrospectively.

RIGHT TO TERMINATE SERVICE / WITHDRAW THE STATIC IP :

1. BSNL reserves the right to disconnect the service / withdraw static IP to any customer in case there is sufficient evidence of the customer intentionally or
unintentionally using the service in a manner which would adversely impact BSNL or BSNL’s Network.
2. The customer shall be responsible for using the service only for Legal and appropriate purposes.
3. BSNL reserves the right to terminate the services in the event of non-payment of bills preferred by BSNL in accordance with the tariff plans opted by the
customer and the extent of usage or any default on the part of customers.
4. BSNL reserves the right to withdraw the static IP in the event of change of plan from eligible plan of static IP to non eligible plan of static IP in accordance
with the tariff plans opted by the customer.

OTHER TERMS AND CONDITIONS:

1. BSNL shall
a. Endeavor to provide reliable & efficient services to its customer.
b. Update its Internet services, provide new facilities, modify & delete certain features without prior intimation.
c. Upgrade its network capacity, bandwidth, speed & add new nodes & reconfigure its network as per need.
2. BSNL may revise the tariff for its BROADBAND services & its value added services from time to time to on its sole discretion.
3. Value Added Telecom service providers shall get necessary permission/license from Dy. Director General (CS), Department of Telecommunications, Sanchar
Bhavan, 20 Ashoka Road, NEW DELHI-110 001 [Tel: 23326255 / 23032855, - Fax: 23327656.
4. In case of an ISP, all terms & conditions of ISP license shall be applicable.

5. The customer understands and acknowledges that:

a. Only Telecom Engineering Center (TEC), New Delhi approved Interface Equipment would be used for accessing BROADBAND Services.
b. Necessary License Fee is payable to BSNL for connecting Modem/other Interface equipment etc. as applicable. The BROADBAND customer is
required to complete necessary formalities with local BSNL office.
c. Interactive voice and fax messaging shall not be permitted on BSNL Internet Services network, as such selling/promoting Internet Telephony/Fax etc., is
prohibited.
d. Ending unsolicited messaging via BSNL BROADBAND Services is unlawful.
e. Probing for means of gaining unauthorized access to computers or networks is not permitted.
f. Forgery of any identification or obscuring of hostnames, usernames, IP addresses, or any message header information in any data, is not permitted.
g. Sending harassing or threatening transmissions over BSNL Broad Band Internet Services is not permitted.
h. Internet contains unedited materials, some of which may be sexually explicit or offensive & provocative for which BSNL has no control. Any objectionable
or obscene messages or communications, which are inconsistent with the established laws of the country, are not created, stored downloaded, accessed,
transmitted or retransmitted by him or any other person using his facilities.
i. The customer is required to fully comply with the provisions of the Indian Telegraph Act, 1885, Indian Telegraph Rules made there under and Information
Technology Act 2000 and any amendments or replacements made thereto from time to time.
j. Customer assumes total responsibility and risk for use of the Internet Services.

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 Form No. BB / Static IP / Form-1

6. Disclaimer :- While every effort is made by BSNL to provide highest quality of services to its customers of BROADBAND Services, the
linking, quality and speed of data transmission is entirely dependant on the telephone line connectivity as may be permitted by BSNL systems.
Accordingly, BSNL shall in no event be responsible to the customer in any manner whatsoever for any failure, defect, delay in connectivity or
accidental loss of connectivity of the customer with BSNL network computer or the deficiency in data transmission between the customer and
BSNL network computers, or for any inconvenience, damage or loss that may be caused to any one or of any kind arising there from. BSNL is
not responsible for subscriber’s computer hardware and software or areas of the Internet not under its control. BSNL does not warrant privacy,
security, or efficiency of the Internet. BSNL is not responsible for actions taken by its customers or others as a result of its services. BSNL is
not responsible for material any person (including household members of the subscriber) may receive or transmit via the Internet, or for
anything bought or sold via the Internet, or for any other result of an action taken by anyone using its service. The BROADBAND Service is
provided by BSNL on an "AS IS and AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to
warranties of title, non-infringement or implied warranties of merchantability of fitness for a particular purpose. No advice or information given
by BSNL, its affiliates or their respective employees shall create a warranty. Neither BSNL nor its affiliates warrants that the service will be
uninterrupted or error free or that any information, software or other material accessible on the service is free of viruses, worms, Trojan horses
or other harmful components. Under no circumstances shall BSNL, its affiliates or its contractors be liable for any direct, indirect, incidental,
special, punitive or consequential damages that result in any way from customers, use of or inability to use the service or to access the
Internet or any part thereof, or customers reliance on or use of information, services or merchandise provided on or through the service, or
that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission, or any failure of
performance.

7. Force Major - If at anytime, during the continuance of BSNL BROADBAND Services, the performance in whole or part, of any obligation
under it shall be prevented or delayed by reason of war, hostility, acts of the public enemy, civil commotion, sabotage, fire, flood, explosion,
epidemic, quarantine restriction, strikes, lock-out or act of GOD etc., the subscriber shall not have any claim for damages against BSNL in
respect of such non-performance or delay in performance of BSNL Internet Services

8. Arbitration of Disputes - That in case of any dispute or differences, breach & violation relating to the terms and conditions the said
matter or dispute, difference shall be referred to the sole arbitration of Chairman and Managing Director (CMD) of BSNL or any other person
appointed by him. That the award of arbitrator shall be final and binding on both the parties. In the event of such Arbitrator to whom the matter
is originally referred to is being transferred or vacates his office on resignation or other wise or refuses to do work or neglecting his work or
being unable to act as Arbitrator for any reasons whatsoever, the CMD BSNL shall appoint another person to act as Arbitrator in place of
outgoing Arbitrator and the person so appointed shall be entitled to proceed further with the reference from the stage at which it was left by the
predecessor. Subscriber will have No objection in any such appointment that arbitrator so appointed is an employee of the BSNL, same as
above, the said Arbitrator shall act as under the Provision of the Arbitration and conciliation Act, 1996 or any statutory modification or re-
enactment thereof or any rules made thereof.

9. Acceptable user policy for BROAD BAND ’s users

This acceptable user policy (AUP) specifies the actions permitted by Bharat Sanchar Nigam Limited (BSNL) to its users of BROADBAND
Services and other services which may be introduced in future. BSNL reserve’s the right to modify the policy at any time. All subscribers of
BROADBAND Services, directly or indirectly are required to engage in acceptable use only as per this policy as modified from time to time.

a. Illegal use
BROADBAND network may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any
applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or
other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat,
and violates export control laws or anti national.

b. Subscriber conduct
Subscriber shall use BROADBAND services for lawful purposes only. Subscriber shall not post or transmit using BROADBAND services
any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive
of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a
criminal offence, give right to civil liability or otherwise violate any law, or which, without the BSNL's express prior approval, contains
advertising or any solicitation with respect to products or services. Any conduct by a Subscriber that in the BSNL's discretion restricts or
inhibits any other Subscriber from using or enjoying BROADBAND services will not be permitted. Subscriber shall not use BROADBAND
services to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become subscribers
of other on-line information services competitive with the BROADBAND services. Subscriber shall not upload, post or otherwise make
available using BROADBAND services any material protected by copyright, trademark or other proprietary right without the express
permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not
protected by copyright rests with subscriber. Subscriber shall be solely liable for any damage resulting from any infringement of
copyrights, proprietary rights, or any other harm resulting from such a submission.

c. System and Network Security

Violation of system or network security is prohibited, and may result in criminal and Civil Liability. The BSNL will investigate incidents
involving such violations and may involve/will cooperate with law enforcement agencies if a criminal violation is suspected. Examples of
system or network security violations include, without limitation, the following:

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ƒ Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a
system or network or to breach security or authentication measures without express authorization of the owner of the system or
network.
ƒ Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or
network.

ƒ Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts
to overload a system and broadcast attacks.
ƒ Forgery of any identification or obscuring of hostnames, usernames, IP addresses, or any message header information in any
data.
ƒ Harassing or threatening transmissions.
ƒ Probing for means of gaining unauthorized access to computers or networks.
ƒ Introducing or causing to be introducing any computer contaminant or computer viruses into system or network.
ƒ Introducing or causing to introduce any pornography material, e-mail etc.

d. Indemnification
Subscribers agree to defend, indemnify and hold harmless the BSNL, its affiliates and their respective directors, officers, employees and
agents from and against all claims and expenses, including attorney's fees, arising out of the use of BROADBAND Services by
subscriber or any body else than the Subscriber, if any

e. EMAIL
It is a condition of use of BROADBAND services that subscriber do not post or transmit any unlawful, threatening, abusive, libelous,
defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions
constituting or encouraging conduct that would constitute a criminal offence, give rise to civil
liability or otherwise violate any local, state, national or international law; post or transmit any information, software or any other material
which violates or infringes upon the rights of others, including material which is an invasion of privacy or publicity rights or which is
protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission
from the owner or right holder; post or transmit any information, software or other material, which contains a virus or other harmful
component; post, transmit or in any way exploit any information, software or other material for commercial purposes, or which contains
advertising. Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements,
is explicitly prohibited. A subscriber shall not use another site’s mail server to relay mail without the express permission of the site.
Posting a message and subscribing without intent to large number of news groups, forums, email, mailing lists or other groups or lists is
prohibited.
Mail Relay using mail servers of other ISPs depends upon the policies of respective ISPs over which BSNL has no control.

f. Enforcement of AUP for BSNL subscribers

Indirect or attempted violations of the policy and actual or attempted violations by a third party on behalf of a BROADBAND subscriber or
a subscriber's end user shall be considered violation of the policy by such customer or end user. Any user found violating the above AUP
is liable for action under the prevailing laws including termination of services.

10. BSNL shall have the absolute right to immediately terminate, any time, Subscriber contract in the event of any conduct by Subscriber which
the BSNL, in its sole discretion, considers to be unacceptable, or in the event of any breach by Subscriber of the terms and conditions.

11. The speed of the Internet may vary depending the aggregate usage. The IP allocations will be made as per the convenience of BSNL.

DECLARATION
I / WE have carefully read the terms and conditions of the agreement and technical specifications of BSNL
BROADBAND Services and agree to abide the same.

Date : Signature of Customer

Place: (Name of Customer in Capitals)