Speck Humor Taxonomy
Speck Humor Taxonomy
Speck Humor Taxonomy
This article suggests a new framework for the analysis of humor's com-
munication effects, a model that accounts for differences in humor type,
message type, and humor-message interaction. Specifically, it describes
three humor processes and the five humor types that result from combin-
ing them. Next, by crossing humor types and message types, it develops a
taxonomy of humorous message forms. This Humorous Message Taxon-
omy provides a conceptual, experimental, and managerial framework for
analyzing humor's communication effects. The Humorous Message Tax-
onomy is used to _compare a sample of humorous television commercials
to those message types used in prior humor appeals research. Apparently
the humorous message types that have been most frequently researched
differ considerably from those that are normally aired on television. The
two final sections recommend a program for the study of humor effects
and offer guidelines for operationalizing and manipulating humor in
subsequent research.
Introduction
Are humorous ads effective? Madden and Weinberger [1984] polled adver-
tising executives and creative directors regarding the effectiveness of humor.
These practitioners felt that humor positively affects attention, awareness for
new products, name registration, the communication of simple points, reten-
tion, mood, and brand switching. Not surprisingly, these positive beliefs are
matched by a high incidence of humor across various media. For example,
previous surveys suggest that up to 42 % of television commercials employ
some humor [Bellaire 1977; Kelly and Solomon 1975; Cantor 1976; Wein-
berger and Spotts 1989; Markiewicz 1972]. The incidence of humor in radio
ads is similarly high [Lubalin 1977], and while humorous ads appear less
2 Original Research and Theoretical Contributions
often in other media, their overall use seems extensive [Madden and Wein-
berger 1984J1.
Academic research on humor in advertising only partly supports these
practitioner beliefs. Several studies report positive effects with a variety of
variables [Madden 1982; Madden and Weinberger 1982; Gelb and Pickett
1983; Belch and Belch 1984; Duncan and Nelson 1985; Gelb and Zinkhan
1986; Stewart and Furse 1986]. Positive effects are generally found for atten-
tion and attitude towards the ad. Just as often, researchers report nonsignifi-
cant, mixed, or negative effects [Murphy, Cunningham and Wilcox 1979;
Cantor and Venus 1980; Brooker 1981; Madden 1982; Gelb and Pickett 1983;
Lammers et al 1983; Belch and Belch 1984; Duncan and Nelson 1985; Gelb
and Zinkhan 1986; Stewart and Furse 1986]. Research on humor's effect in
nonadvertising communication contexts is also equivocal [see reviews by
Markiewicz 1974, Gruner 1976, Zillmann and Bryant 1983].
Madden and Weinberger [1984] specifically examined this discrepancy
between practitioner beliefs and academic research. They compared practi-
tioner beliefs to eight research-based generalizations offered by Sternthal and
Craig [1973]. Surprisingly, practitioners agreed with only two of those gener-
alizations (that humorous messages attract attention and that audience char-
acteristics play an important role in humor's success). It is not surprising that
advertisers are using a strategy without stronger support from academicians.
The research and extensive experience of agencies generally attests to the
value of humor [Ogilvy and Raphaelson 1982; Topline 1982; Madden and
Weinberger 1984]. I am concerned that academic researchers so often fail to
confirm practical experience.
Why isn't there more academic evidence to support humor's role in adver-
tising? This discrepancy could result from several factors. First, despite posi-
tive practitioner beliefs, humor may have no effect, limited benefits (through
attention-getting only), or even detrimental effects (due perhaps to distrac-
tion or accelerated wearout). Second, it could be that the beneficial effects of
humor require natural environments, low task-involvement, simple mes-
sages, and multiple exposures- conditions that are seldom met in experimen-
tal settings. Third, humor may work well only in certain media (television vs
print), in certain markets (consumer vs business), in certain messages (image
vs informational), with certain products (snack foods vs cosmetics), with
certain brands (established vs new), or under certain market conditions (high
brand-switching behavior vs low).
Fourth, the lack of experimental support could also result from the use of
humor manipulations that can be matched with straightforward (humor-
removed) controls. Inresearch, humor manipulations are often nonhumorous
messages that incorporate bits of humor. In advertising, humorous ads are
often humorous messages that incorporate bits of information. Although both
message types employ humor, it is unclear that findings based on humor-
The Humorous Message Taxonomy 3
Humor Is Multidimensional
Are there different kinds of humor? The multidimensionality of humor is
indirectly supported by research concerning the multidimensionality of
arousal [Godkewitsch 1972], of smiling [Keith-Spiegel 1972; Pollio 1983;
Ekman and Friesen 1978, 1982], and of laughter [LaFrance 1983; Giles and
Oxford 1970; Foot and Chapman 1976; and Pollio, Mers and Lucchesi
1972].
Here it is argued that humor is dimensional in two ways: first, in respect to
certain underlying processes (basic dimensionality), and sec ond, in respect to
various combinations of those processes (combinational dimensionality).
Basic dimensionality involves the building blocks of humor. There appear to
be three of these underlying humor processes. Each humor process (HP)
engages the subject on a different level, requires a unique pattern of process-
ing, and produces a distinct effect. Combinational dimensionality concerns
the mixture of underlying processes which occur in a specific instance of
4 Original Research and Theoretical Contributions
Play and humor are not the same. Humor is a particular expression of play,
and playfulness is a general precondition for humor. Play occurs when some-
one willingly suspends rules that normally govern interpretation or behavior.
Play is always temporary, and its consequences -other than the pleasure it
evokes -have limited meaning outside of play. Games are a type of play
[Huizenga 1955]. In games, rules that have no "real world" meaning are
adhered to as thoroughly as normal rules are outside of play. In such cases,
play imitates the rule-boundedness, the earnestness, and the purposefulness
of serious behavior. At other times, play is characterized by spontaneity, lack
of structure, and a general lack of purpose [Huizenga 1955]. In such cases,
one does not pretend that the "rules of play" should be taken seriously (as one
does in games). Instead, one pretends that there are no rules, or perhaps that
rules are infinitely substitutable- that they can be discovered or invented
(and discarded) at will. Fantasy is a type of play that takes this form.
The essence of play is pretense. Like games and fantasy, humor occurs
within and as an expression of play. When humor requires participants to
assume a role or to employ specific rules, it is gamelike. When humor encour-
ages one to imagine, invent, or elaborate, it resembles fanta sy. But humor
differs significantly from both games and fantasy. In games, we can escape to
a real world-like structure of rather meaningless events. In fantasy, we can
escape to a rather meaningless sequence of real world -like fragments. In each
case, some aspect of the real world (either a semblance of structure or a
semblance of meaning) has been imported into or imitated within the world
of play. In each case, our activity (playing a game or fantasizing) carries us
out of and away from normal life.
This is not the case with humor. Inevitably, humor brings us back to the
world of nonplay. In humor, the world of play and the serious world overlap,
and humor serves as an ironic overlay, a commentary, on the details of life. In
short, unlike other forms of play, which have little meaning outside of them-
selves, humor takes meaning from and gives meaning to the normal world. In
humor, play achieves metaproportions. In humor, we only pretend that we
are not referring to, thinking about, or feeling emotions for the people and
things of the real world. Of course we are. In humor, we are really quite
serious. We are only pretending to play. We are only playing at playing.
Humo r is then metaplay -a way to be serious and playful, involved and
The Humorous Message Taxonomy 5
detached, in this world and out of it, all at the same time. This ironic
dualism, sometimes af fective, sometimes cognitive, and sometimes behav-
ioral, is the essence of humor.
Even though humor bridges the worlds of play and nonplay, it must be
entered into from the world of play. Piaget [1962] and McGhee [1979] argue
that people must shift out of a realistic processing mode (reality assimilation)
and into play (fantasy assimilation) as a precondition for all humor process-
ing. Since adults are generally preoccupied with serious matters, they need
some sort of signal, some kind of play cue, whenever nonserious processing is
called for. If play cues are not present or if the subject fails to observe them,
he or she will attempt to process the information "in a realistic or adaptive
fashion" that is "incompatible with humor" [McGhee 1979].
Play cues can be provided by various aspects of the humor event: by the
humor source [McGhee 1979]; by the stimulus [Berlyne 1969, 1972; Freud
1905; Suls 1983; and Zillmann and Cantor 1976]; by the social context
[Rothbart 1976; Chapman 1973, 1976, 1983; and Chapman and Foot 1976];
by the behavior of other respondents [Chapman and Foot 1976; Leventhal
and Cupchik 1975, 1976; Cupchik and Leventhal 1974]. The concept of play
manipulation is essential for our understanding of humor. Later it will help
us to distinguish between two types of humorous ads: those where the play
manipulation affects processing in only a portion of the ad (humor-within-
message ads), and those where the play manipulation affects processing of the
entire ad (message-within-humor ads).
H Pl : Arousal-Safety
Humor has long been viewed as a mechanism that allows for relief from
some kind of strain: relief from an expectation [Kant 1790], from surplus
energy [Spencer 1860], from the exertion needed to repress feelings [Freud
1905], or from uncomfortably elevated levels of arousal [Berlyne 1960].
Relief theories are reviewed by Keith-Spiegel [1972], McGhee [1983], Mor-
reall [1983], and Rothbart [1977].
Most recent relief theorists hold that humor is somehow related to arousal
6 Original Research and Theoretical Contributions
[Berlyne 1960, 1969, 1972; Godkewitsch 1972, 1976]. Rothbart [1973, 1976]
argues that the key variable is neither arousal nor arousal change, but [a la
Schachter and Singer 1962] the interpretive act which accompanies arousal.
Building on the distinction between physiological states (like arousal) and
emotional states (like anxiety), she offers an "arousal-safety" explanation of
humorous relief.
In Rothbart's [1973] view, "laughter occurs when a person has experienced
heightened arousal but at the same time (or soon after arousal) evaluates the
stimulus (usually another person) as safe or inconsequential." On the other
hand, when a situation is judged serious, it induces a problem-solving atti-
tude which disallows the playful disposition required for humor. The same
event can evoke either fear or joy. Whether fear or joy results does not depend
on arousal, which rises in either case, but on the person's judgment of how
the arousing stimulus should be interpreted.
Arousal-safety responses (HPl) generally involve an outpouring of senti-
ment or good will for people (or personified creatures) that we consider cute,
warm, friendly, or familiar. In its fullest form, arousal-safety involves an
empathetic bonding with someone who narrowly avoids disaster. Such disas-
ters can be quite mundane. In fact, their everyday quality may facilitate
stronger identification. For example, the classic film, It's a Wonderful Life
(with Jimmy Stewart and Donna Reed), often evokes a strong arousal-safety
response. Frank Capra's sentimental tale of a common man's near tragedy is
so successful at arousing fear and then restoring order that many viewers
smile through their tears even after seeing it numerous times. Apparently, this
film's effect does not require genuine surprise. It only requires strong arousal
that is assigned first a negative and then a positive valence.
A recent American Association for Retired Persons (AARP) promotion also
involves arousal-safety (HPl). A man introduces himself as a former IRS
agent, i.e., someone to fear and avoid. He then explains that he currently
works in an AARP program that helps people with their taxes, i.e., someone
to welcome and like. In fact, the final scene shows a elderly woman opening
her door, recognizing the speaker, and expressing great relief . AARP has
helped the man to escape from the social stigma of his former job, and it has
helped the woman escape from the confusion and anxiety she associates with
taxes. Whether one identifies with the man or the woman, the sequence is
arousal-safety.
In summary, the arousal-safety process (HPl) involves the judgment of a
subject regarding a humorous source and the subject's relief from any anxiety
regarding the source's intent. In its fullest form, HPl requires (1) arousal
related to the discomforting presence, behavior, intention, or fate of another
person, (2) af fective uncertainty, (3) a play signal, and (4) a safety judgment.
Its effect is mainly affective. On the other hand, advertisers need not always
present an entire arousal-safety sequence to produce an HPl effect. It is often
The Humorous Message Taxonomy 7
ous resolution, "We've catered to creatures of the night for over 1,000 years."
Similarly, an ad for Centrum Vitamins reads, "Beta Than Ever." The discrep-
ancy between what we read ("Beta Than Ever") and what we expect ("Better
Than Ever") is resolved when the accompanying discussion announces the
addition of beta-carotene. Finally, a Saab ad begins, "The good news is you
can buy a Saab for about $17,000. There is no bad news." Incongruity is
produced by substituting an unexpected statement for the second half of a
familiar joke formula ("The good news is. . . . . . . The bad news is. . . .. . .").
Resolution occurs when you reprocess the statement, but this time without
the expectation that good news is always accompanied by bad.
According to incongruity-resolution theory, joke-processing is a special
form of information processing, problem-solving, and textual interpretation.
In an iterative process, the jokeperceiver tests various semantic, logical, and
experimental operators and compares the resulting transformed schema to
the incongruous outcome. When correspondence is achieved, the jokeper-
ceiver "gets" the joke. If the necessary rule or operation cannot be found, the
incongruity remains unresolved and the joke-perceiver remains puzzled. If,
however, the joke is understood, there are two distinct pleasures implied by
this theory: the pleasure of playf ul confusion (a result of phase one) and the
pleasure of mastering that confusion (a result of phase two).
In summary, incongruity-resolution (HP2) involves one's interpretation of
the humorous text (and the subject's relief from anxiety concerning the pro-
cessing of that text). HP2 requires (1) an initial play manipulation, (2) colla-
tive arousal, (3) cognitive uncertainty, and (4) schematic resolution. Its effect
is mainly cognitive.
This incongruity-then-resolution model is supported by several streams of
research. Neurophysical research [Berlyne 1969, 1972; Godkewitsch 1972,
1976) suggests a two-stage pattern. Studies in lateralization [McGhee 1983)
indicate that left-and right-brain processing differentially perform incongru-
ity recognition (left hemisphere) and incongruity resolution (right hemi-
sphere). Shultz [1972, 1974a, 1974b, 1976) and Shultz and Horibe [1974)
directly tested the two-stage model and found that most humor is associated
with a combination of incongruity and resolution. Finally, by factor-
analyzing the perceived dimensions of humor stimuli, Wicker et al (1981)
found that incongruity and resolution are both needed for most humor.
The three humor processes (HP1-HP3) can occur either alone or in combi-
nation. Research cited above suggests that only two of them (HPl and HP2)
The Humorous Message Taxonomy 11
TABLE 1
Five viable humor types (HTl-HTS) result from combining three basic
humor processes (HP1-HP3).
HPl HP2 HP3
Arousal- Incongruity- Humorous
safety resolution disparagement
Comit wit (HTl) x
(Example: Burger King Ad)
Sentimental humor (HT2) x
(Example: Crest Ad)
Satire (HT3) x x
(Example: AT&T Ad)
Sentimental comedy (HT4) x x
(Example: Milk Ad)
Full comedy (HTS) x x x
(Example: R C Cola Ad)
As indicated in Table 1, comic wit requires one and only one basic humor
process: incongruity-resolution. A 1984 Burger King commercial will be used
to illustrate comic wit. (On average, panelists attributed 74 % of this ad's
humor to incongruity-resolution processes.)
This Burger King ad was part of the "we f ix it your way" campaign. As the
camera moves in slowly on a burger, the narrator makes five incomplete
product claims. Each idea is then completed by images and sounds that cue
the missing words (whistle, target, water, ring, and boat). For example, "Go
someplace else, and you're probably missing the . . . .." (the sight and sound
of an oceanliner are used to cue the word boat)." Comic wit is provided by
techniques that involve incongruity-resolution (HP2): visual puns, ironic jux-
taposition, perceptual displacement, and exaggeration (for instance, it is not
just any boat, but an oceanliner).
This ad moves rather quickly (16 edits in 30 seconds). Calmer moments
(shots of the product) separate and set up sections where the pace accelerates .
Viewers are not only rushed through hurried images, they are abruptly
shifted from one mode of processing to another (from audio to visual and
back again). To make sense of the ad, they must collate visual images, sound
images, and narrative voiceover. Some transitions are less expected, i.e.,
more incongruous, than others. Humor stems from the ad's technique, from
the humorous way that it mixes otherwise nonhumorous images. Like other
examples of HTl, this commercial appeals to the puzzle-solving skills of
viewers who enjoy the excitement of a perceptual and cognitive challenge.
Although such ads might initially require high attention, energy, and task
involvement, subsequent viewings probably entail less effort and provide less
wit related (HTl) humor 4
The Humorous Message Taxonomy 13
HT3: Satire
As indicated in Table 1, satire requires a combination of two humor pro-
cesses: incongruity-resolution and humorous disparagement. A 1984 AT&T
commercial will be used to illustrate satire. On average, panelists attributed
40% of this ad's humor to incongruity-resolution processes and 48% to
humorous disparagement.
This commercial presents a series of annoying and pushy salespeople. They
14 Original Research and Theoretical Contributions
talk directly into the camera, and by implication, directly to some unseen
manager who must endure this parade of fools. Since the camera never offers
another angle, viewers adopt the manager's perspective. These salespeople
stand too close, their proximity is irritating, and that irritation seems calcu-
lated to invite ridicule. Each salesperson compares the price of his or her
phone to AT&T's. Many companies say that their phones are cheaper than
AT&T's, but none say their phones are better. The salespeople and their
phones look silly. Their physical appearance, dress, mannerisms, voices, and
designs are increasingly exaggerated. Constant repetition of the phrase "we're
cheaper than AT&T" undermines the very meaning of cheaper. In 30 sec-
onds, a word that starts off meaning "savings" ends up meaning "lack of
quality." Not only are AT&T's competitors discredited by this ironic reversal,
so is the intelligence of anyone who buys from them. Ridicule and attack
characterize HP3. Repetition, exaggeration, and irony characterize HP2.
Although AT&T positions itself as the viewer's champion, this commercial
is extremely manipulative. AT&T fashions caricatures of its competition,
trots these unflattering images across our small stage, puts fatuous words in
their mouths, and then, when they have said enough to incriminate them-
selves, has an omniscient narrator interrupt them, mock their words, and
reinterpret their meaning. Since members of the audience see only what the
advertiser presents, since they are not personally at risk, and since they can
expect humorous pleasure in return for their cooperation, they generally
allow the attack to proceed without questioning the accuracy of the joke-
maker's account. Satire allows AT&T to circumvent normal standards of fair
play by stigmatizing its competition and frightening its less faithful cus-
tomers. In this ad, satire serves to reinforce the status quo.
problems. A boy and his dad sit on their front porch drinking milk. The boy's
newspapers must be delivered. Since the kid's arm is broken, dad (in dress
shirt and tie) sets out to deliver them on his son's bike. He is very awkward at
first, running over curbs, nearly running into people, and throwing papers
that fly apart. Then dad gets things going, delivers the papers, and even
shows a flash of skill. He grins with pride. Incongruity-based humor (HP2)
results from the irony of the phrase "Dad's Ordinary Day," from the image of
an adult in dress clothes on a child's bike delivering papers, and from his
numerous pratfalls. On the other hand, the pattern of empathy, anxiety, and
relief is classic arousal-safety (HP!). Dad's smile and the music-help to shape
this sympathetic effect.
Like the Crest tale about Little Susie, this milk ad relates a story that is
deeply rooted in the myths of middle class America. Like Susie, dad is one of
life's ordinary heroes. Viewers identify with his attempt to master the paper
route, worry over his near disasters, and cheer his ultimate success. Also like
the Crest ad, this commercial references a number of middle class values:
family members helping each other, fathers taking time to participate in their
children's lives, children learning the value of work, and people acting
responsibly. On the other hand, our attitude toward this father is different
from our attitude toward Susie: he is much more likeable. His greater like-
ableness probably stems from the ad's use of incongruity-resolution (HP2).
That is, the father's pratfalls (HP2) are clownish, and his clownishness
humanizes him. Although Dad is an adult, a parent, and an authority figure,
he is neither infallible nor austere. He is willing to look silly (for his son's
sake), and he is willing to laugh at himself. These traits facilitate our enjoy-
ment of the many incongruities in the commercial, and our enjoyment of
these incongruities (HP2) sets up and intensifies the sentimental humor of the
conclusion (HP1)6
a "real" alternative for people who refuse to conform. This commercial is set
in a Russian landscape shaped by pre-Gorbachev communist stereotypes. In
the opening scene, party members are lined up in uniform. A party leader
endorses first one official choice (Coke) and then another (Pepsi). The party
members loudly but mechanically affirm the party line. Meanwhile, in a
distant village (away from the influence of "the party"), some common folk
are drinking RC and enjoying their own party. Suddenly, the door swings
open. Two menacing agents have arrived to stop the fun. Coke, Pepsi, and
conformity are all being satirized (HP3). The ironic use of the phrase "our
friends" (meaning the Russians), the ironic reversals, the concluding pun, and
the exaggerated stereotypes all involve HP2 as well as HP3. The joyful peas-
ants at play, dancing, laughing, and smiling, represent a world that is free
from the oppressive forces of conformity (HPl). In the final scene, humorous
disparagement (HP3) breaks in on and stops the celebration of good will
(HPl): satire overwhelms sentiment.
This RC commercial possesses many of the characteristics noted in previous
examples. Like the Burger King ad (HTl), it rushes the viewer through a
series of unexpected developments. Moderate complexity (14 edits in 30 sec-
onds) challenges the viewer's collative skills (HP2). Like the Crest ad (HT2)
and the milk ad (HT4), it relates the story of ordinary folk trying to overcome
an everyday problem, in this case by building some fun into their otherwise
difficult lives. Like these earlier ads, it references cultural values that evoke
positive sentiment (HPl): community, joy of living, an appreciation for sim-
ple pleasures, and most particularly, belief in one's freedom to be different.
Finally, like the AT&T ad (HT3), this RC commercial ridicules important
competitors (Coke and Pepsi). Because of associations established in the first
half of the commercial, the two heavies who eventually spoil the fun stand for
Coke and Pepsi, as well as the KGB. Within the logic of this cola allegory, all
three villains (Coke, Pepsi, and the KGB) symbolize repression and conform-
ity. In this ad, just as in the AT&T commercial, a product claim (that their
products are "sold in Russia") which would normally benefit the competition
has been ironically turned against them.
case, the pun (1) would probably be judged appropriate and could provide
(2) rhetorical closure, (3) reinforcement of important information, (4) moti-
vation to rehearse portions of the ad, and even (5) a more positive regard for
the source. How do these cases differ? The pun itself has not changed, but the
relationship of the pun to the message has.
Humor elements and message elements can be related on three levels: with
respect to the ad's intention, its themes, and its structure7 In the five com-
mercials that were just discussed (Burger King, Crest, AT&T, milk, and RC
Cola), humor and the message are related in all three ways. That is, an
immediate goal of each ad is humor, this humor relates to product themes,
and product elements play an important role in the success of that humor.
Intentional Relatedness
Intentional relatedness is the relationship of humor to message type and
message processing. All five commercials are humor-dominant. In each,
product-related elements (brand name, product image, product benefits, and
competitor weaknesses) are presented within a humorous structure that con-
trols and shapes the viewer's overall experience of the ad. Humor-dominant
ads always have a message-within-humor structure. If one were to remove
humor from such ads, they would no longer make sense. Initial play cues
signal that the entire ad should be processed humorously.
Many humorous ads are not humor-dominant. Many are message-
dominant, with only bits of humor added to a message that is basically
nonhumorous. If one removes the humor from a message-dominant ad, the
ad will still be intact. Message-dominaJ;lt ads always have a humor-within-
message structure. When a play manipulation occurs in a message-dominant
ad, its impact is localized, that is, it requires viewers to shift only momentar-
ily out of the nonhumorous processing mode required by the rest of the ad.
The effect of this shift will depend on the nature of the nonhumorous
processing.
There are two types of message-dominant ads: information-dominant ads
and image-dominant ads. When humor occurs in an informational ad, there
is likely to be a contrast between the processing style required by the embed-
ded humor (fantasy assimilation) and that required by the rest of the ad
(reality assimilation) The mood associated with one type of processing can
impair the effectiveness of the other.
On the other hand, when humor occurs in a less informational, image-
laden ad, there is less likelihood of a processing contrast. In this case, humor
(one type of fantasy assimilation) occurs within a context of product and user
imagery (other forms of fantasy assimilation). It is not my present purpose to
suggest the specific effects of humor under different processing conditions.
Still, it is likely that humor would have different effects depending on the
18 Original Research and Theoretical Contributions
Semantic Relatedness
The relationship of humor to product-related themes is a type of semantic
relatedness. In each of our five examples, humor is thematically related to the
advertiser's message. Each Burger King pun (HTl) involves a product-related
claim. Little Susie's tale (HT2) concerns a product benefit. AT&T's satire
(HT3) underscores the link between price and quality. The milk ad (HT4)
illustrates the importance of nutrition. RC (HT5) distinguishes its cola from
the market leaders by associating RC with freedom and its competitors with
conformity. In each case, the humor draws on product-related themes.
Although most humorous ads employ product-relevant humor, some do
not. Local car, furniture, and appliance ads are notorious for using irrelevant
humor to attract initial attention. But thematically irrelevant humor can be
used anywhere in an ad. For example, in a 1984 Old Milwaukee Beer com-
mercial, people are pictured in a western setting enjoying beer, barbecue,
and a quarter horse race. As the riders drive towards the finish line, the
crowd cheers. Then at the very moment they cross, amid the excitement and
confusion, a woman at the front of the crowd falls backwards onto her rear.
She is young, attractive, and embarrassed. In several screenings, viewers,
especially male viewers, were observed to smile. This pratfall is thematically
irrelevant. There is no other humor in the ad. It is probably an appeal to the
sexist attitudes of male beer drinkers.
Structural Relatedness
Structural relatedness refers to the syntactical function of humor within
message-dominant ads and of product information within humor-dominant
ads. In each of our five humor-dominant examples, message elements are
fully integrated into the jokework. In the Burger King ad, viewers must
process the product claims in order to "get" the visual puns (HTl). Little
Susie's sentimental triumph (HT2) is facilitated by her use of Crest. AT&T's
competitors are the object of the ridicule (HT3). Milk, which is first used to
af firm a bond between father and son, eventually provides dad with enough
energy to be heroic (HT4). And in the RC Cola ad, competitors are the object
of satire, while RC users are the object of warm sentiment (HT5).
In humor-dominant ads, structural relatedness is so extensive that it often
becomes confounded with thematic relatedness. In message-dominant ads,
the distinction is clearer. Consider again the Old Milwaukee Beer commer-
cial. The girl's "put-down" occurs at the very climax of the race and just
before the final product pitch. Excitement and expectation associated with
The Humorous Message Taxonomy 19
the race set up the joke and enhance its effect. For those viewers who enjoy
the humor, this deftly placed put-down could increase attention to the final
pitch, produce pleasure that is associated (via classical conditioning) with the
product name, which appears just after the fall, or reduce counterargumen-
tation by those viewers who are loyal to other brands of beer (beneficial
distraction). Notably, the potential benefit of this joke depends on the struc-
tural, not the thematic, relationship between humor and the message. In
short, the syntactical function of humor within a message-dominant ad or of
product information within a humor-dominant ad can be a critical determi-
nant of humor's communication effect.
dominance. This is the first aspect of structural relatedness built into the
taxonomy.
The second question takes two forms (depending on the answer to the
first). In message-dominant ads, the syntactical function of humor largely
depends on its placement. On the simplest level, we must distinguish among
three conditions. Does the subordinate humor occur initially? Is it embedded
in the body of the message? Or does it occur at the end? This gross measure of
position is the second aspect of structural relatedness built into the
taxonomy.
Finally, in the case of humor-dominant ads, what is the functional rela-
tionship of subordinate message elements to the larger humor structure? Is
product information part of the humor? Does it facilitate arousal, arousal-
relief, incongruity, incongruity-resolution, disparagement, or misattribution.
On the simplest level, one should determine whether subordinate informa-
tional elements are (or are not) integrated into the humor. This was the third
aspect of structural relatedness incorporated into the taxonomy.
TABLE 2
TABLE 3
week of primetime programming was pulled off the air from a CBS af filiate.
Nineteen hours of this represented regular commercial programming.
Excluding network promotions, these 19 hours contained 335 promotional
messages: 265 national ads, 48 local ads, 10 public service announcements,
and 12 political ads. Each commercial was viewed at least three times to
determine whether it contained any humor. Humor was defined using the
descriptions of HT1-HT5 outlined above. Any ad that included even one
instance of HT1-HT5 was counted as humorous. Overall, 51% of these mes-
sages employed humor: 60 % of the national ads, 25 % of the local ads, 10%
of the PSAs, and none of the political ads. For the rest of this analysis, only
national nonpolitical commercials were considered, and multiple occurrences
were ignored. In all, the research sample contained 125 unique humorous,
national, nonpolitical ads.
Each humorous ad was viewed three to five more times to determine the
type of message it employed (information-, image-, or humor-dominant),
the type of humor it employed (HT1-HT5), and whether or not the humor
was product-related. Furthermore, if the ad was message-dominant
(either information-or image-dominant), the researcher determined
whether the humor occurred initially, within the message, or at the close.
On the other hand, if the ad was humor-dominant, the researcher consid-
ered whether product-related elements were integrated into the humor.
Employing this procedure, 125 humorous, national, primetime ads were
assigned to cells in the HMT (refer again to Table 3). Before discussing the
entire HMT, we will consider several specific variables or variable
combinations.
TABLE 4
humor types probably need more time to be developed.) These results are
summarized in Table 4A.
With regard to Table 4A, two comments are in order. First, although the
sample was small, some instances of nearly every humor type/message type
combination are observed. Second, there is no way to know whether the
The Humorous Message Taxonomy 25
involve (1) messages that employ thematically unrelated humor (34 of 40 such
cells were empty), (2) information-dominant ads with thematically related
humor other than comic wit (10 of 12 cells were empty), or (3) humor
dominant ads whose product information is not integrated into the humorous
structure (all 10 of these cells were empty). At least in regard to television,
these three groups have (or they are perceived to have) limited benefits.
Earlier surveys estimated that the incidence of humor in television adver-
tising is either 10% [Bellaire 1977], 15% [Kelly and Solomon 1975], 20 %
[Cantor 1976], or 42% [Markiewicz 1972]. This study found it to be much
higher, 51% . (In a similar analysis of 712 ads from ABC and NBC, the
overall incidence of humor was approximately the same, 52% ). Since this
study used a more inclusive definition of humor, since the researcher viewed
each ad several times, since the sample consisted of primetime (rather than
daytime) commercials, and since humor became more popular in the 1980s,
the higher incidence of humor is not surprising.
What humorous message types have been previously studied? In this sec-
tion, the Humorous Message Taxonomy is used to classify 86 humor-mes s age
manipulations reported in 78 research studies. This literature represents a
variety of research domains, including speech, journalism, communication,
psychology, education, and advertising. This section does not review find-
ings; it only reviews the types of humor manipulation that have been used in
humor appeals research.
Eighty-six humor-message manipulations were classified by the author
using HMT criteria discussed above. Since some pieces of information (espe-
cially humor type) could not always be determined based on published
accounts of the research, the classification reported in Table 5 is only approxi-
mate. Each manipulation was placed within a range of HMT cells.
Education
Generally, education has been viewed as a serious undertaking that is not
particularly suited for levity. Some researchers have argued that the benefits
of humor in educational contexts are at best limited and frequently purchased
at the expense of important objectives [Schramm 1973; Singer and Singer
1979]. Despite this view, classroom teachers often report that humor is a
valuable asset [Bryant, Comisky, and Zillmann 1979; Mogavero 1979; Pollio
1984; Pollio 1985/1986; Ziv 1988].
Research on the effect of humor in educational communications has been
reviewed by McGhee [1980], Pollio [1985/1986], Powell and Andreson
[1985], Zillmann and Bryant [1983], and Ziv [1988]. This analysis considers
only those studies that used adolescent or adult subjects [Bahr 1978; Bryant,
Brown, Silberberg and Elliot 1981; Ziv 1988; Bryant, Crane, Comisky and
Zillmann 1980; Hezel, Bryant, and Harris 1982 (unpublished research cited
in Zillman and Bryant [1983]); Houndoumadi 1977; Kaplan and Pascoe
1977; Klein, Bryant and Zillmann 1982; Pollio 1984; Schleicher and Bryant
1982 (unpublished research cited in Zillman and Bryant [1983]); Tamborini
and Zillmann 1981; Weinberg 1973]. Inall, these 12 studies account for 17 of
the 86 manipulations reported in Table 5.
What HMT types did these education studies employ? Eleven considered
the effect of inserting thematically relevant humor into a serious message,
five considered the effect of inserting unrelated humor into a serious message,
and one considered the effect of using thematically related humor to intro-
duce a serious message.
Advertising
TABLE 5
1985; Zinkhan and Gelb 1987]. Only two considered the effect of humor in
TV commercials [Belch and Belch 1984; Murphy, Cunningham and Wilcox
1979]. These 15 publications (based on nine experiments) account for 19 of
the 86 manipu lat ions reported in Table 5.
What HMT types did these advertising studies employ? Two involved the-
matically unrelated humor embedded in an information -dominant message.
Ten involved thematically related humor variously positioned within an
information-dominant message: five cases of initial humor, four of embed-
ded, and one of closing. Seven involved thematically related, humor-
dominant messages with structurally integrated product elements. Interest-
ingly, both television manipulations were humor-dominant, all four print
manipulations were information-dominant, and most radio manipulations (8
of 11) were informat ion -d o min ant .
The Humorous Message Taxonomy 29
TABLE 6
Information-Dominant Messages
Image-Dominant Messages
Humor-Dominant Messages
At first glance, it seems that considerable research has been done on humor -
dominant messages (that class of HMT types occurring most fre- quently in
the ad sample). Unfortunately, closer inspection fails to support this. Almost
80 % of the humor-dominant research manipulations employed satire (HT3)
rather than other humor types (HTl, HT2, HT4, or HT5). Yet satiric messages
account for only 18% of the thematically-related humor-
The Humorous Message Taxonomy 31
studies have largely ignored these forms. Basic research is needed in all
areas.
course? How did the humor relate to other message elements or the flow of
the discourse?
Summary
ENDNOTES
1For various practitioner views see Herold (1963], Phillips [1968], McMahan (1975], McMa-
han (1976], Ross (1976], Januz (1977], Industrial Marketing (1979], Wolinsky (1980],
Cadwell (1981], Chemical Week (1981], Marketing News (1981], Patrick (1982], Zip/Target
Marketing (1983), and T iegel (1986].
2 Based on his factor analytic study of humor, Eysenck [1942) long ago suggested that hum o r h as
three underlying dimensions: one that is affective, one that is cognitive, and one that is
conative.
3 One hundred and twenty-four humorous television commercials were submitted to one of five
panels. Each panel consisted of 9-12 students. After being t rained to understand the conceptual
distinctions required for their task, each panel evaluated 32 ads. Among other things, panelists
determined how much of the humor in each ad was related to HPl (arousal -safety), HP2
(incongruity-resolution), or HP3 (humorous disparagement). T he classification of ads by humor
type (HT 1-HT 5) was based on this information.
4
0ver time, surprise and novelty probably play a smaller role in the pleasure of this ad. If viewers
have seen the ad enough to develop a history of pleasure related to it, then mere recognition
could trigger expectations that are pleasurable (HPl). T his would constitute a fundamental
change in the type of humor experienced by the viewer. What had been (in the initial viewing)
an example of comic wit (HT l: HP2 alone) has become, through a history of positive experience,
sentimental comedy (HT 4: HP2 and HPl).
5
If people are very familiar with the standard elements of these middle-class myths, they don't
need the entire story to enjoy the effect. T he last three minutes of a familiar script, like The
Wizard of Oz, can do the job. A person can even enjoy the last few minutes of a movie that she
has never seen before (if it employs a standard formul and stock characters).
6
Why is this dad's clowning viewed positively, while that of the salespeople in the AT &T ad is
viewed negatively? T here are several important differences: (1) the AT &T ad compels viewers to
identify with the narrator (against the salespeople), while the milk ad allows viewers to form
their own opinions; (2) initial images or comments provide very different interpretive cues (in
one ad, the first scene establishes the father's concern and sincerity; in the other, it casts doubt on
the sincerity of the salespeople); (3) the milk ad uses a single character and this focus facilitates
personal identification; (4) Dad knows that he looks silly and accepts it, while the salespeople are
entirely serious (people who do not recognize their clownishness invite ridicule, but those who
accept it invite sympathy); (5) the father's smile looks genuine while those of the sales people
seem disingenuous; and finally (6) peripheral cues throughout each ad reinforce either a sympa-
thetic or nonsympathetic interpretation (e.g., the tempo and tone of the music, t h e t o n e o f t h e
narrator's voice, the affective value of associated images, and camera placement).
7
T he analysis in this section is consistent with much semiotic theory. Semiotics is a general science
of sign-using behaviors. Morris (1938] divided semiotics into three branches: syntactics, seman-
tics, and pragmatics. Syntactics deals with the formal or structural relationship of signs to each
other. Semantics deals with the relation between signs and what they refer to, including theories
of meaning and reference. Pragmatics deals with the relation between signs and sign users,
including the consideration of intention and use. T he three kinds of relatedness discussed here
roughly parallel the three levels of meaning discussed by Morris. For more on semiotics and the
application of semiotics to consumer behavior and advertising see Seung [1982), Mick (1986),
and Sherry [1987].
38 Original Research and Theoretical Contributions
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