Black Box: Installation and User Manual

DTX1000-T
DTX1000-R
InvisaPC™ DTX1000 System User Guide
Installation and User Manual

BLACK BOX
®
Customer Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
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Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Information Web site: www.blackbox.com • E-mail: info@blackbox.com
Trademarks Used in this Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
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FCC and IC Statements
Federal Communications Commission and Industry Canada Radio Frequency Interference

Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
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Safety and EMC Approvals and Markings/Patent Information
Safety and EMC Approvals and Markings
FCC and CE Safety certifications and EMC certifications for this product are obtained under one or more of the following designa-
tions: CMN (Certification Model Number), MPN (Manufacturer’s Part Number) or Sales Level Model designation. The designation
that is referenced in the EMC and/or safety reports and certificates are printed on the label applied to this product. European
Union Notification Warning: This is a class A product. In a domestic environment, this product may cause radio interference in
which case the user may be required to take adequate measures.
Patent Information
This product contains patented designs and is protected by U.S. and international patents and patents pending.

Table of Contents
Table of Contents
Specifications...............................................................................................................................................................................7
Chapter 1: Product Overview.......................................................................................................................................................9
Introduction............................................................................................................................................................................9
InvisaPC System Features........................................................................................................................................................9
Security...........................................................................................................................................................................9
Flash Upgradable............................................................................................................................................................9
IP Addressing................................................................................................................................................................ 10
Support for Keyboards, Mice, and Mass Storage Devices............................................................................................. 10
Video............................................................................................................................................................................ 10
Transmitter Features............................................................................................................................................................. 11
Multiplatform Support.................................................................................................................................................. 11
Receiver Features.................................................................................................................................................................. 12
Flexible Installation....................................................................................................................................................... 12
On-Screen Display (OSD).............................................................................................................................................. 12
Operations, Administration, and Maintenance............................................................................................................. 13
Virtual USB (USB Re-Direction)..................................................................................................................................... 13
Audio........................................................................................................................................................................... 13
Receiver Modes.................................................................................................................................................................... 13
Auto-Login................................................................................................................................................................... 14
Auto-Connect.............................................................................................................................................................. 14
Private Connection....................................................................................................................................................... 14
Share Mode.................................................................................................................................................................. 14
Chapter 2: Installation................................................................................................................................................................ 18
Installing the InvisaPC Receiver............................................................................................................................................. 18
Required to install the InvisaPC Receiver....................................................................................................................... 18
Mounting option.......................................................................................................................................................... 19
Installing the InvisaPC Transmitter ....................................................................................................................................... 19
Required to install the InvisaPC Transmitter.................................................................................................................. 19
Installation options...............................................................................................................................................................20
Point-to-point installation.............................................................................................................................................20
To connect the InvisaPC Transmitter..................................................................................................................... 21
To connect the InvisaPC Receiver..........................................................................................................................23
Connecting power................................................................................................................................................ 25
Networked installation.................................................................................................................................................25
To install the InvisaPC system on a network.........................................................................................................27
Chapter 3: Operations................................................................................................................................................................ 28
Overview ..............................................................................................................................................................................28
LED identification................................................................................................................................................................. 28
Front panel................................................................................................................................................................... 28
Rear panel.................................................................................................................................................................... 28
Accessing the System...........................................................................................................................................................29
OSD functions......................................................................................................................................................................29
User Types .......................................................................................................................................................................................30
Log-on ................................................................................................................................................................................................. 31
Default Username and Password............................................................................................................................................................... 32
Connections Screen................................................................................................................................................................................... 33
Creating a New Connection ............................................................................................................................................................ 35

Table of Contents
Connecting....................................................................................................................................................................................... 37
Edit Connection................................................................................................................................................................................ 37
Remove Connection.........................................................................................................................................................................38
Managing Users .......................................................................................................................................................................................39
Add a User........................................................................................................................................................................................39
Edit a User........................................................................................................................................................................................ 41
Remove a User ................................................................................................................................................................................ 42
Control Tab................................................................................................................................................................................................ 43
Network............................................................................................................................................................................................44
System.............................................................................................................................................................................................. 45
System Upgrade............................................................................................................................................................................... 45
Resolution.........................................................................................................................................................................................46
Password.......................................................................................................................................................................................... 47
Transmitter Configuration................................................................................................................................................................. 47
Configuring a Transmitter.................................................................................................................................................................49
Transmitter Information.................................................................................................................................................................... 51
Transmitter Upgrade......................................................................................................................................................................... 51
Transmitter Restore Factory Defaults................................................................................................................................................ 51
Transmitter Re-boot . ....................................................................................................................................................................... 51
Transmitter Network Settings........................................................................................................................................................... 52
Hot-key.............................................................................................................................................................................................53
Appendix A. Factory Defaults.......................................................................................................................................................................... 55
InvisaPC Receiver Defaults......................................................................................................................................................................... 55
Network Settings Defaults................................................................................................................................................................ 55
Connection Defaults......................................................................................................................................................................... 55
Hot-key Default.................................................................................................................................................................................56
Connection Modes...........................................................................................................................................................................56
InvisaPC Transmitter Defaults....................................................................................................................................................................56
Network Settings Defaults................................................................................................................................................................56
Discovering a Transmitter..................................................................................................................................................................57
Lost Admin Password.......................................................................................................................................................................57

Technical Specifications
Technical Specifications
Approvals Unit: FCC, CE, RoHS2;
Power Supply: FCC, CE, RoHS2, TUV, UL®
DDC Support DTX1000-T (Transmitter): Internal DDC table
Default Settings DTX1000-T (Transmitter):
IP Address: 192.168.1.22;
DTX1000-R (Receiver):
IP Address: 192.168.1.21;
Username: admin;
Password: N/A, blank password by default
Distance DTX1000-T (Transmitter):
Distance (maximum) from CPU to TX: 16 feet, DVI-D and USB limitations;
Distance (maximum) between TX and RX: 328 feet (100 m), use a network switch to get further
distances
Encryption Secure Sockets Layer (SSL) over a TCP/IP up to 128-bit for transmitter to receiver with virtualized targets,
dependent on configuration
Environmental Temperature:
Operating: 32ºF to 104ºF (0ºC to 40ºC);
Humidity: 80%, noncondensing
Heat Dissipation DTX1000-R (Receiver):
(BTU/hr.), (5VDC x 4Amps) * 3.41 = 68.2 BTU/h MAX (Voltage x Nominal Current) * 3.41 = BTU/H
Maximum
Hotkey Support PrtScrn (default)
Operating Microsoft Windows Vista, XP, Windows 7, Windows 8, Server 2003, Server 2008, Server 2012, Linux,
Systems Solaris, Mac OS
Supported
Connectors DTX1000-T (Transmitter):
(1) DVI-I female (digital only) input,
(1) Mini USB Type B female input (USB 2.0 compliant),
(1) 2.5-mm DC jack for power,
(1) RJ-45 female network port;
DTX1000-R (Receiver):
(1) DVI-I female (digital only) output,
(4) USB Type A female,
(1) RJ-45 network,
(2) 3.5-mm MIC/Stereo,
(1) 2.5-mm barrel for power
Power Input: 100-240 VAC, 50/60 Hz, 0.9 Amps max., external in-line power supply;
Input connector type: IEC320, C8;
Output: 5 VDC, 4 Amps max., 20 Watts;
Output connector: 2.5-mm barrel
Power supply cord length: 6 feet (1.8 m)
Dimensions Each unit (TX or RX): 1.38"H x 6.44"W x 4.31"D (3.5 x 16.35 x 10.94 cm)
Weight Each unit (TX or RX): 0.848 lb. (0.38 kg)

Instructions
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to
persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal

This symbol indicates a terminal which must be connected to earth ground prior to making any
other connections to the equipment.
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Chapter 1: Product Overview
Chapter 1 – Product Overview
Introduction
The InvisaPC system, which includes a transmitter and a receiver, provides users with a full desktop
experience from anywhere on the corporate TCP/IP network, while maintaining the desktop securely
housed in a corporate data center. The desktops accessed can be a physical PC / workstation or can be a
virtual desktop hosted on a server.
Desktop users can access keyboard, mouse, video, audio, USB mass storage devices, and other USB
devices from the remote PC/workstations or Virtual Desktop via the InvisaPC system.
NOTE: References to the InvisaPC system in this document refer to both the receiver (DTX1000-R) and the
transmitter (DTX1000-T).
NOTE: Release 1 will not support USB 2.0, mass storage, audio, or share mode.
InvisaPC system features

The InvisaPC system offers the following features.
Security
The InvisaPC system supports Secure Sockets Layer (SSL up to 128-bit when a transmitter and
receiver are connected to each other) over a TCP/IP connection. All media streams transmitted
between the InvisaPC Receiver and the Transmitter are encrypted. Password protection is also
provided to control access to all administration functions.
Flash upgradable
Upgrade your firmware at any time using a USB flash-drive in an InvisaPC Receiver unit to ensure
that your InvisaPC system is always running the most current version available. Both the InvisaPC
Transmitter and the Receiver are Flash upgradable.
IP addressing
The InvisaPC Receiver and Transmitter are IP-addressable devices, giving you the flexibility to
locate workstations anywhere within your enterprise and at any distance from your desktop users.
The InvisaPC receiver and transmitter use standard network protocols to transfer data between the
remote workstation and the peripheral devices located at the user’s desk. The InvisaPC Receiver and
Transmitter can operate on a network connection of 100 Mbps or better.
Support for keyboards, mice and mass storage devices

USB keyboards and mice are fully supported by the InvisaPC system. The remote workstation
default keyboard and mouse drivers are fully supported, enabling the InvisaPC system to support
two, three and five-button mice with scroll and tilt-wheel capability. Composite mouse and
keyboard devices are also supported, along with mass storage devices and other types of USB
devices. CD and DVD/ROM drives, thumb drives, printers, pen tablets, and isochronous USB
devices such as headsets and webcams are supported.
Support for non-keyboard and mice USB re-direction (also called virtual USB) is provided
automatically on the InvisaPC Receiver, but can be overridden by the admin. In an InvisaPC
Receiver, the first three devices that are not keyboard or mouse are assigned to the virtual USB
channel (vUSB channel or USB re-direction) and passed to the remote computer. When connecting
to a non-Transmitter target (i.e. remote FX virtual desktop), USB is supported for common USB
devices.
NOTE: Release 1 will not support USB redirection or mass storage devices.
NOTE: A hub can be attached externally to the InvisaPC Receiver, but a maximum of three devices can be
assigned to vUSB or USB re-direction. Multiple keyboard and mice can additionally be supported –
though all use the default drivers.
The InvisaPC transmitter provides a single physical USB interface by providing an integrated hub
within the transmitter.
Video
The InvisaPC system supports Video of 24-bit color depth up to a maximum resolution of 1920 x
1200 at 60 Hz on both transmitter and receiver. A DVI-I connector is provided on both Receiver and
Transmitter, but only digital video is supported. The system supports DDC version 2B.
DDC2B is a bidirectional serial communication between a computer graphics interface and display
device. This standard describes and compares each display control interface.
10
The InvisaPC supports the resolutions listed below:
• 640 x 480 @ 60 Hz
• 800 x 600 @ 60 Hz
• 1024 x 768 @ 60 Hz
• 1600 x 1200 @ 60 Hz
• 1280 x 1024 @ 60 Hz
• 1280 x 960 @ 60 Hz
• 1280 x 800 @ 60 Hz
• 1440 x 900 @ 60 Hz
• 1680 x 1050 @ 60 Hz
• 1400 x 1050 @ 60 Hz
• 1280 x 720 @ 60 Hz
• 1920 x 1200 @ 60 Hz
• 1920 x 1080 @ 60 Hz
NOTE: These resolutions are supported at the time of writing this manual.
Transmitter features
The transmitter connects externally to the DVI port and a USB port of the remote workstation. The
InvisaPC transmitter is attached directly to the remote workstation and is powered by an external
Power-Supply Unit (PSU).
The transmitter captures, compresses, and encrypts the workstation’s media streams and transmits
them to the Receiver over a standard TCP/IP network.
Multiplatform support
The Transmitter is connected to the remote workstation via USB and DVI connectors. This enables
the InvisaPC Receiver to interoperate seamlessly with PC, Oracle/Sun® and Macintosh®
workstation.
11
Receiver features
The InvisaPC Receiver enables the desktop user’s peripherals to connect to the target workstation or
virtual desktop via a network connection to the Transmitter connected to the target workstation or to the
server hosting the virtual desktop.
Multiplatform support
InvisaPC is compatible with the following operating systems:
∞ Microsoft® Windows® Vista, XP, Windows 7, Windows 8, Server 2003, Server 2008, Server
2012
∞ Linux®
∞ SolarisTM
∞ Mac OS®
The default keyboard drivers for these operating systems are supported by the InvisaPC system.
NOTE: For virtual desktops, typically Pro or Enterprise versions of the Windows operating system are required
for VDI. See www.microsoft.com for Terminal Services (RDSH) or VDI (RDVH) requirements.
Flexible installation
The InvisaPC Receiver provides you with the following flexible installation features:
∞ Installation doesn’t require new drivers or software.
∞ Standard UTP cabling makes installation simple and keeps costs low.
On-Screen Display (OSD)

The InvisaPC Receiver includes an On-Screen Display (OSD) that allows you to view information
about the configuration of your system and manage the configuration when logged in as admin.
12
Operations, administration, and maintenance

The InvisaPC Receiver’s OSD allows you to perform administration and maintenance tasks for both
the InvisaPC Receiver and Transmitter. Examples of tasks you can perform include creation of user
access rights, configuration of network settings, and firmware Flash upgrades.
Virtual USB (USB re-direction)

USB devices can be attached to the InvisaPC Receiver and function as if they are directly
connected to the remote workstation or virtual desktop. This is called virtual USB and this term
will refer to both operation with a transmitter or virtual desktop. This is often referred to as USB
re-direction in virtual desktop systems.
USB devices can be hot-plugged.
NOTE: In Release 1, virtual USB/USB redirection is not supported.
Audio
The InvisaPC system supports CD-quality stereo audio from the remote workstation (with the
Transmitter connected) or virtual desktop to peripheral speakers connected to the line-out
connector on the InvisaPC receiver. The InvisaPC Transmitter uses USB to capture audio from the
remote workstation (hence no need for a separate audio cable at the transmitter).
The InvisaPC Receiver supports mono-quality audio from a peripheral microphone connected via
Microphone-In connector on the receiver to the remote workstation (with a Transmitter connected)
or a virtual desktop. The InvisaPC Transmitter uses USB to supply the microphone data to the
remote workstation (hence no need for a separate audio cable at transmitter).
NOTE: In Release 1, audio and microphone are not supported.
Receiver modes
The InvisaPC system can operate in Auto-Login Mode, Auto-Connect Mode, Matrix Mode, or Share
Mode. The InvisaPC receiver and transmitter can obtain their IP address data from a DHCP server in
any of the three modes.
13
Auto-Login
In Auto-Login Mode, turning on the InvisaPC Receiver automatically causes it to login as a pre-
defined user. The user is presented with the available connections that can be made to remote
workstations/virtual desktops.
Auto-Connect
In Auto-Connect Mode, when a user logs-in to the InvisaPC Receiver, it causes an automatic
connection to their allocated workstation or virtual desktop (this connection is pre-defined and
triggered by a successful login).
Private Connection
In Private Mode, when a user makes a connection to a target workstation/virtual desktop, this
connection is only accessible by this user. All other users will receive a “busy” message if they
attempt to connect to the same workstation/virtual machine. This is the default mode for
connections.
NOTE: In Release 1, private connections are not supported, but will not affect anything because sharing is not
supported.
Share Mode
In Share Mode, multiple users can connect to the audio and video of a target computer over the
network and arbitrate for control of the keyboard and mouse of that computer. Non-keyboard and
mice devices are not supported on shared connections.
NOTE: Share mode is not supported on V1.x version of InvisaPC firmware.
These various modes can be mixed on a particular Receiver and connection. For example Auto-
Login and Auto-Connect can be combined to enable an InvisaPC receiver to automatically connect
to a specific target workstation/virtual desktop when power is applied without any user-intervention
that might be required for Digital Signage type of deployments.
In Figure 1, a typical deployment is shown in what to is called basic extender. In this deployment,
only one Transmitter and Receiver are used to allow remote access to a single workstation.
14
Figure 1 - InvisaPC System (basic extender)
Table 1.1: Figure 1 Descriptions
Number Description
1 PC or Workstation
2 InvisaPC Transmitter
3 IP network – 100Mbps
4 InvisaPC Receiver
5 User Peripherals –
keyboard, mouse,
monitor
15

In Figure 2, a larger scale system is shown. This is referred to as an unmanaged matrix type of
deployment. In this deployment, there are several Receivers and Transmitter as well as virtual
desktops.

Figure 2 - InvisaPC Systems (Unmanaged Matrix)
16

To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
∞ Test AC outlets at the workstation and monitor for proper polarity and grounding.
∞ Use only with grounded outlets at both the workstation and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the workstation and the transmitter from the
same supply.
NOTE: The AC inlet is the main disconnect.
17

CHAPT ER
2 Chapter 2 - Installation
Installing the InvisaPC Receiver

Before installing your InvisaPC Receiver, refer to the list below to ensure that you have
all the items necessary for installation.
Requirements to install the InvisaPC Receiver

1. InvisaPC Receiver
2. External power supply for the InvisaPC Receiver
3. IEC power cord
4. InvisaPC Quick Installation Guide (QIG)
18
Chapter 2: Installation
Mounting option
The InvisaPC Receiver mounts to the rear of a flat panel monitor via a mounting
plate accessory.
Installing the InvisaPC Transmitter

Before installing your InvisaPC Transmitter, refer to the list below to ensure that you
have all the items necessary for installation.
Requirements to install the InvisaPC Transmitter
1. InvisaPC Transmitter
2. External power supply for the InvisaPC Receiver
3. IEC power cord
4. DVI cable (provided with unit)
5. USB cable (provided with unit)
6. InvisaPC Quick Installation Guide (QIG)
19
Installation options
CAUTION: To reduce the risk of electric shock or damage to your equipment, disconnect the power from the
InvisaPC Receiver or Transmitter by unplugging the power supply from the electrical outlet. To reduce the
risk of electric shock or damage to your equipment, turn on the remote workstation and the InvisaPC
Transmitter in the order described in the following procedures.
You can install the InvisaPC system with the InvisaPC Receiver either on a point-
to-point or networked configuration.
Point-to-point installation
In a point-to-point configuration, no administrator setup of the InvisaPC Transmitter or
the InvisaPC Receiver is required. This enables you to install the system quickly,
directly out-of-the-box. However, in the point-to-point configuration, you can install
only one InvisaPC Transmitter and InvisaPC Receiver pair on a subnet, and both must
be on the same subnet unless a router is present in the network to span subnets.
Figure 3 - Point-to-point installation
20
Number Description
1 PC or Workstation
4 InvisaPC Receiver
keyboard, mouse,
monitor
To connect the InvisaPC Transmitter:

Before connecting the InvisaPC Transmitter to the remote workstation, ensure that the
resolution and the refresh rate of the remote workstation are supported by the InvisaPC
Transmitter. Set the screen resolution and refresh rate of the remote workstation.
Unsupported settings will cause blank video or distorted video at the Receiver.
1. Turn off the remote workstation.

2. The InvisaPC Transmitter has one USB connector. Connect it to a corresponding
USB port on the remote workstation (a USB 2.0 port on remote workstation for
best performance). Connect using the provided USB cable.
3. Connect the video connector on the InvisaPC Transmitter to the appropriately
labeled port on the workstation using the provided DVI cable.
4. Connect one end of the UTP cable to the InvisaPC Transmitter’s RJ-45 connector
and turn on the workstation.
5. Route the other end of the UTP cable to the location you have chosen for the
InvisaPC Receiver. If necessary, you can extend the UTP cable via junctions or an
Ethernet switch (subject to normal Ethernet cabling practices).
21
InvisaPC
BLACK BOX DIGITAL DESKTOP EXTENSION
2 3 4 5
Figure 4 - InvisaPC Transmitter Connections
Number Type of Connector

1 Power LED
2 5V DC Power Inlet
3 USB Type B Connector
4 RJ-45 Port
5 DVI Video
22
To connect the InvisaPC Receiver:

1. Connect your keyboard, monitor, mouse, and other peripheral cables to the
appropriately labeled ports on the the InvisaPC Receiver.
2. Connect the UTP cable to the RJ-45 port on the back of the InvisaPC Receiver.
3. Turn on the InvisaPC Receiver. A default connection is available to allow connection
to a default InvisaPC Transmitter. You can use the OSD to add a different connection
to a remote Transmitter or virtual desktop (see page 35 for details on how to add a
connection). The default Transmitter IP address is 192.168.1.22.
4. Once a Connection has been defined, use the OSD to make connection.
NOTE: VGA monitors can be connected to the InvisaPC Receiver by using a DVI-D to VGA converter (not
adaptor), such as the AC1038A.
23
Number Type of Connector

1 On/Off Button
2 USB Type A Connector
3 USB Type A Connector
4 Microphone
5 Audio Line Out
6 5V DC Power In
7 Dual USB Tupe A Connector
8 RJ-45 Port
9 DVI Video
24
Connecting power
The InvisaPC Receiver features an external power supply. A DC power jack is located on the rear
of the InvisaPC Receiver.
NOTE: Use only the power supply provided by Black Box.

1. Plug the external power supply’s 2.5 mm connector into the DC power jack on the
rear of the InvisaPC Receiver.
2. Connect the detachable IEC power cord to the power supply.
3. Plug the IEC power cord into an appropriate wall outlet.
Networked installation
The following instructions will enable you to install your InvisaPC Receiver and InvisaPC
Transmitter in a networked configuration. In this installation, multiple InvisaPC Transmitters and
InvisaPC Receivers are attached via the same Ethernet network. In this case, it is important for each
unit to be configured with a unique IP address.
InvisaPC Transmitters and InvisaPC Receivers may be configured for use on a single subnet or for
use across routers. Use of routers, however, can cause a slight increase in end-to-end latencies,
which may not be acceptable for all applications.
NOTE: When using the InvisaPC across the Internet, the receiver’s IP address will need to have Port 3389
forwarded using the router’s “Port Forwarding.”
25
Figure 6 - Point-to-point installation
Figure 2.4: Networked Installation
Number Description
1 PC or Workstation
4 InvisaPC Receiver
keyboard, mouse,
monitor
The InvisaPC Receiver has been preconfigured with factory-default network settings. If you install
only one InvisaPC Receiver and one InvisaPC Transmitter on a subnet, you do not need to change
these default network settings. If you install multiple units on the same subnet, you will need to
assign a unique IP address to each unit or configure the receiver for DHCP. This can be done via the
On-Screen Display (OSD) on the InvisaPC Receiver and must be carried out before adding multiple
devices on the same network. See Chapter 3 - Operations for more information.
26
Table 2.5: InvisaPC System Default Network Settings
Default
Component IP Address Type Gateway Subnet Mask
InvisaPC 192.168.1.21 Static 0.0.0.0 255.255.255.0
Receiver
InvisaPC 192.168.1.22 Static 0.0.0.0 255.255.255.0

Transmitter

1. With the InvisaPC Transmitter already connected to the remote workstation,

connect it to the network via the unit's RJ-45 connector.
2. Connect the InvisaPC Receiver to the peripherals. Use UTP cable to connect the
InvisaPC Receiver to the Ethernet network via the RJ-45 connector on the rear of the
InvisaPC Receiver.
3. Turn on the InvisaPC Receiver. A default connection is available to allow connection
to a default InvisaPC Transmitter. You can use the OSD to add different connections
to remote Transmitters or virtual desktops (see Chapter 3 - Operations for details on
how to add a connection). The default Transmitter IP address is 192.168.1.22
4. Use the OSD on the InvisaPC Receiver to reconfigure the network settings for the
InvisaPC transmitter.
NOTE: If the InvisaPC Receiver and Transmitter are to be located on different subnets, configure their network
settings before you connect to the network.
NOTE: If there are already InvisaPC Receiver and Transmitter pairs operating on the subnet, configure network
settings of new InvisaPC Transmitter and Receiver pairs before connecting them to the network.
5. Repeat this procedure for each InvisaPC Transmitter and Receiver pair you wish to
install on the network.
27

CHAPT ER
3 Chapter 3 - Operations
Overview
Operating a workstation or virtual desktop through the InvisaPC system is no different
than working directly connected to a PC desktop. All peripherals operate as if directly
connected, even though the workstation/virtual desktop is located at a distance.
While the InvisaPC system default settings will work in most environments, you may
configure the settings to better fit your installation via the On-Screen Display (OSD) on
an InvisaPC Receiver. You can also upgrade the InvisaPC system. See Upgrading your
InvisaPC System on page 45 for more information.
LED identification
Front panel
There is one LED on the front panel of an InvisaPC unit – integrated into the power-
button on the Receiver - called the STATUS LED. The STATUS LED will light up
when the unit (Receiver or Transmitter) is turned on. The STATUS LED “blinks” when
a unit is being upgraded.
Rear panel
Two LEDs are built into the RJ-45 connectors on the InvisaPC Receiver and Transmitter.
The definition of the operation of these LEDs is shown in table 3.1.
28
Chapter 3 : Operations
Table 3.1: RJ-45 Connector LEDs
LED Indication Meaning
LED 1 Green on Linked at 100 Mbps
Green off Linked at 10Mbps or No Link
LED 2 Yellow Static Linked but no activity
Yellow flashing Transmit/receive activity
Accessing the System

A connection is established using the OSD on an InvisaPC Receiver. Once you are
connected, a series of messages will be displayed on the screen to inform you of the
progress of the connection. You will be able to interact with the remote workstation or
virtual desktop as if it were located at your desk.
NOTE: If the remote workstation or server hosting virtual desktop has been turned off, the InvisaPC user station
cannot establish a connection.
OSD functions
The InvisaPC Receiver incorporates an On-Screen Display (OSD) that allows you to view
information about the configuration of your system and potentially also allows for setting
connections and configuration parameters such as the IP address depending on the type of
user.
724-746-5500 l www.blackbox.com 29
User Types
The InvisaPC system defines three classes of users:
1. Administrator – users of this class have full rights to configure the system. They can
create/modify/delete new users and connections, change network settings, etc.
2. Power-User – users of this class can configure the resolution of the connection for
virtual desktop connections and to make connections.
3. Standard User – users of this class can only select from a list of pre-defined
connections to access and view system information. They cannot change any
configuration settings.
Log-on
A user must log-on to the InvisaPC Receiver to configure and manage the InvisaPC
system. The log-on screen is shown in Figure 7. The username defines the access rights and
configuration available to the user.
Figure 7 - InvisaPC Receiver OSD - Login-on screen
The fields on this screen are:
∞Username: the username to log-on as defined by the Admin.

∞Password: password for the user.
∞Remember Me: When this box is checked the unit keeps the username between log-ons and
power-cycles. When this box is not checked the username field is always presented as
blank when powered-up and after a log-out. This tick-box only affects the username – the
password is never preserved.
Figure 8 - Logon screen – Reboot button
∞ System Preferences: This button has a drop down menu that allows the user to define
system preferences for the InvisaPC Receiver. Figure 9 shows how the keyboard type can
be selected.
Figure 9 - Setting System Keyboard type

∞ Help: This button opens a pop-up window with help on that screen.
Default Username and Password
The InvisaPC Receiver ships with a default username of Admin with a blank password (i.e. no
password). This user cannot be deleted but the password can be changed.
Connections Screen
When a user successfully logs-on to the InvisaPC Receiver, the Connection screen is displayed.
This is shown in Figure 10. The connections that a user can make are listed in the connection
window (Examples “connection1”, “connection2” and “connection3” are shown in Figure 10). The
user logged on is shown in the top right corner of the OSD – in the example connection screen
shown in Figure 10, the user “admin” is logged on.
The keyboard country type is shown at the bottom left corner of the screen beside the power button.
In Figure 10 this is displayed as “US” indicating that the US Country type has been defined for the
keyboard.
Figure 10 - Connections Screen
If the user is an Administrator, type the three buttons on the left (New, Edit and Remove) will be
displayed. These allow the user to create, edit, or remove connections. For Power-User and User
types, no connections can be created, edited, or removed so these buttons are not displayed.
By default there is one connection called “Default Tx - 192.168.1.22”, which defines a connection
to an InvisaPC Transmitter with its factory defaults. A maximum of 32 connections can be defined
for an InvisaPC Receiver and these connections can be shared by users as defined by an
administrator (different users can have the same connection).
Creating a New Connection
To allow an InvisaPC Receiver to connect to a target – whether Virtual Desktop or an InvisaPC

Transmitter – an administrator must create a connection. The administrator clicks on the New
button on the Connections screen. This causes the New Connections pop-up window to appear as
shown in Figure 11.
Figure 11 - New Connection Pop-up Window
The fields on this screen are:
∞Name: this is a unique name for the new connection. The name can be between 1 and 32
characters. The name can be composed of any Alphanumeric characters and special
characters except for “ ”/ \ [ ] : ; | = , + * ? < > `’
∞IP Address: the IP address of the InvisaPC transmitter or the Virtual Desktop in IP v4
format.
∞Port: the TCP port number to be used to establish connection to the InvisaPC transmitter or
the Virtual Desktop. The default is 3389. A user can change this field if required to match
their network/firewall requirements.
∞Username: defines the username to be used to log-on to a virtual desktop. It is not used when
connecting to an InvisaPC Transmitter. Username can be left blank for a InvisaPC
Transmitter connection. The maximum length of the username is 32 characters. The
username can be any valid username for a Microsoft O/S. This means the username cannot
contain “ ”/ \ [ ] : ; | = , + * ? < > `’
∞Password: defines the password to be used to log-on to a virtual desktop. It is not used when
connecting to an InvisaPC Transmitter and can be left blank for a InvisaPC Transmitter
connection. The maximum length of the password is 32 characters. The password can be
any valid password for a Microsoft O/S. This means the password cannot contain the
following characters “ ” ` ‘
∞Connect via Transmitter: this needs to be set to connect to an InvisaPC Transmitter. This
needs to be clear when connecting to a virtual desktop.
∞Enable USB Redirection: when set this enables non-keyboard and non-mice devices to be
redirected for this connection.
∞Enable Audio: when set this enables audio to be supplied to the remote audio connectors (i.e.
analog audio).
∞Enable Extended Desktop: not available on the single-video head InvisaPC transmitter. On a
dual-video head InvisaPC, this enables both video heads to operate if connected to a source
that supports dual-head operation (eg. Dual-head InvisaPC Transmitter or Virtual Desktops
with 2 video heads enabled).
Connecting
To make a connection, the user highlights the required “connection” in the window and then clicks
on the “ Connect” button. Alternatively, a user can double click on the connection. This action
causes the InvisaPC Receiver to attempt to connect to the target remote workstation / virtual
desktop. If the target is available the connection will be made.
If another user is already connected to the target defined in the connection, the user will receive a
pop-up window indicating the target device already allocated and name of the user currently
connected. For virtual desktop targets, this operation will vary with server configuration.
Edit Connection
To edit a connection and change its parameters, an administrator clicks on the Edit button on the
Connections screen (shown in Figure 10). This causes the Edit Connections pop-up window to
appear as shown in Figure 12.
Figure 12 - Edit Connections Pop-up window
The fields are the same as defined on page 35. The administrator changes required fields
and clicks Save to have them take effect or Cancel to discard any changes.
Remove Connection
To remove or delete a connection, an administrator highlights a connection in the list and

then clicks on the Remove button on the Connections screen (shown in Figure 10). This
causes the Remove Connection pop-up window to appear where a user confirms the
removal or cancels the attempt.
Managing Users
Users are defined in the InvisaPC system to provide rights to manage the system, rights to connect
to different target devices and set parameters for connections. There are three types of users that
can be created in an InvisaPC system.
1. Administrator – users of the class have full rights to configure the system. They can
create/modify/delete new users and connection, change network settings, etc..
2. Power User – users of this class can modify resolution for connections to virtual desktops
and change his/her local password
3. Standard Users – users of this class can only select from a list of pre-defined connections to
access and view system information. They cannot change any configuration settings.
The InvisaPC Receiver has one default user – Admin, which is a member of the administrator
group. This user is defined by default and cannot be deleted. An InvisaPC Receiver can have a
maximum of 32 users defined.
To manage users, an administrator selects the Users tab (this Tab is only visible to Administrator
class users). The Users screen is shown as illustrated in Figure 13.
Figure 13 - Users Screens
Add a User
To add a user, the add button is clicked. This causes the New-User window (shown in Figure 14) to
be displayed.
Figure 14 - New User Window
When adding a new user, the following fields are applied:
∞User Name: This is a unique name that uses 1–32 characters. The username can be any valid
username for a Microsoft O/S. This means the username cannot contain “ ”/ \ [ ] : ; | = , + *
? < > `’
∞Password: This field can be a minimum of 0 characters (i.e. blank) and a maximum of 32
characters. The username can be any valid username for a Microsoft O/S. This means the
username cannot contain “ ”/ \ [ ] : ; | = , + * ? < > `’
∞Confirm Password: This field must match the Password field. If there is a mismatch, a
message is presented to the user in a pop-up screen.
∞Privilege: This field, which is a drop-down list, defines the type of user the new user will be
– Administrator, Power-User, or User.
∞Selected Connections: The new user must be allocated Connections that he/she can access.
These are selected from the Available Connections window by the user selecting a set of
connections (click on the connection in the Available Connection window and then click
the “Add” button). This causes the selected connections to be “added” to a user’s selected
connection window.
∞Connect to at login: This tick box defines whether the InvisaPC Receiver attempts to
connect immediately to the selected connection after a logon by the user. This automatic
connection only occurs after a logon. If a user exits the connection, the connection tab is
displayed to the user for selection of a connection.
This Connect to at Login is only saved when the Apply button is clicked. If not clicked and
another tab is selected, the changes are ignored.
If not ticked, no automatic connection is made on log-in.
Once the new user fields have been filled out, the Save button must be clicked to create the new
user. Clicking the Save button causes the validation of the new username checking that it is unique
and that the two password entries match. If this validation fails, a pop-up window displays the
reason for the failure – and the new user is not created. After dismissing the pop-up window, the
user can fix the error and click Save again.
The Cancel button should be clicked if the new user is not to be created.
Edit a User
To edit a user, click on the Edit button. This causes the Edit-User window (shown in Figure 15) to
be displayed.
Figure 15 - Edit User Window
This window allows the user privilege type, the permitted connections available, the password, and
the auto-connect option to be changed.
The default “admin” account gets access to all connections; this list cannot be modified. Other
administrator-type users can have their connection list modified.
Once the changes have been made for a user, they only become active once the Save button has
been clicked. The changes can be abandoned by clicking the Cancel button.
Remove a User
To remove a user, highlight the user’s name and press “Remove.”
Figure 16 - Remove User
When the Remove button is clicked, a pop-up window is displayed to prompt confirmation that this
user is to be deleted. Click the Yes button to remove the user. Clicking the No button causes this
action to be aborted and the user is not removed.
Note: There must always be a user of the name Admin in the InvisaPC system so the system can
always be administrated. When attempting to remove the user, the system checks if the username is
Admin before it will allow the user to be removed.
Control Tab
The Control Tab on the OSD provides the ability for an Administrator to change configuration of
InvisaPC systems. The Control Tab is shown in Figure 17.
Figure 17 - Control Tab
There are six functions that can be accessed on this tab:
1. Network – allows administrator to change network parameters for the InvisaPC

Receiver.
2. System – allows upgrading of unit firmware, reset unit to factory defaults, and to
save/restore unit configuration to a USB drive.
3. Resolution – allows change of preferred resolution for an RDP connection. This
setting has no effect when connecting to an InvisaPC Transmitter.
4. Password – change the administrator password.
5. Transmitter – allows changing of Transmitter parameters.
6. Hot-Key – allows changing of the active hot-key for keyboard short-cuts.
Network
The network screen shown in Figure 18 allows an administrator to change the settings for the
InvisaPC Receiver. The default network setting for the Receiver is a static IP address of
192.168.1.21. If DHCP is selected, the receiver gets its IP address from the DHCP server. The
Apply button must be clicked to confirm any changes to network settings.
Note: Only IP V4 addressing supported in version 1.x.
Figure 18 - Network Settings
System
The System screen shown in Figure 19 allows an administrator to upgrade the firmware in the
InvisaPC Receiver, reset it to factory defaults, and import/export the configuration to an external
USB drive.
Figure 19 - System Screen
On this screen, the administrator can set the resolution for the OSD. By default this is set at
1280x1024. This can be changed to 800x600. The Apply button must be set to save the
change.
System Upgrade
The InvisaPC Receiver is upgraded from a USB Flash drive. Simply take the “firmware.clu” file
and place it in the root directory of the flash drive. When the Upgrade button is clicked the “valid”
upgrade files on the USB drive are displayed. A valid file has the extension .clu – an example is
shown in Figure 20. If the flash drive isn’t recognized, try to format the drive using fat 32.
Figure 20 - Upgrade Files
Once the administrator has selected the file and clicked Ok, the system checks that the selected file
has no errors prior to upgrading the InvisaPC Receiver. The configuration of the unit is preserved
through the upgrade.
Resolution
The Resolution screen allows the resolution to be changed for an RDP connection i.e. defines the
resolution that the virtual desktop will be accessed with. This setting can only be changed by
Administrators and Power-Users.
This setting has no effect on InvisaPC Tx connections.
Figure 21 - Resolution Screen
Password
The Password button when clicked allows the current user’s password to be changed. This button is
only visible to Administrators and Power-Users.
Transmitter Configuration
The Transmitter button on the Control Tab allows administrators to change the configuration of an
InvisaPC Transmitter (this button is not visible to Power-users and Standard-Users). The following
options are available when the Transmitter button has been activated:
1.Transmitter Information
2.Transmitter firmware upgrade
3.Transmitter restore factory defaults
4.Transmitter re-boot
5.Transmitter discovery
6.Discover Transmitter IP address
Configuring a Transmitter
To configure a Transmitter, the IP address must be defined for the target Transmitter. This is called
setting an active Transmitter IP address. When there is no active IP address defined, the TX Setting
window has all the buttons greyed out except for the Apply and Discover buttons as shown in
Figure 22.
Figure 22 – Transmitter Settings Configuration Window - no active IP address
There are two ways to define an active IP address. One is to enter the Transmitter’s IP address
directly and click the Apply button. This only causes a check that the IP address is valid and not that
we can communicate with this transmitter (or that the device at that IP address is a transmitter).
If a valid IP address is entered, the TX Setting window makes all the options available for the
administrator as shown in Figure 23.
A second mechanism to define an active Transmitter IP address is to use the discovery process.
This requires the transmitter to be connected to the receiver on a point-to-point link or be the only
transmitter on the attached network. If this is the case, the administrator can click on the Discover
button and follow the wizard to discover the IP address of the attached Transmitter. This is required
in the case when an administrator does not know the IP address of the Transmitter.
Figure 23 - Transmitter Settings Configuration Window - Active IP address
If the IP address of the Receiver and Transmitter are not on the same subnet, a router is required to
allow them to communicate. This is true even when the Receiver “discovers” the Transmitter’s IP
address. One way to avoid this is to change the Receiver address to be on the same subnet as the
Transmitter, make the required configuration changes to the Transmitter, and then change the
Receiver back to its required IP address.
Transmitter Information
The Information button provides transmitter related information such as Device Model, Serial
Number, MAC address, and current Firmware Version to the administrator.
If the active IP address is not the address of a valid InvisaPC Transmitter or this address is
unreachable, an error message is returned.
Transmitter Upgrade
The administrator can click the Upgrade button to change the firmware on a transmitter. The
upgrade file is selected from the set of files on an attached USB drive. These files will have the
extension .clu . The selected file is checked to be a valid transmitter upgrade file prior to starting
the upgrade. The OSD will provide a series of screens to walk the user through the process.
The upgrade can take several minutes to complete and the power to the Transmitter and the
Receiver must not be disconnected during the upgrade. During the upgrade process the Transmitter
may re-boot a couple of times.
Transmitter Restore Factory Defaults

The administrator can click the Restore button to reset the transmitter back to factory defaults. See
page 56 for InvisaPC Transmitter factory defaults.
Transmitter Re-boot
The administrator can click the Reboot button to power-cycle the transmitter.
Transmitter Network Settings

The administrator can click the Network button to cause the Transmitter Network Settings window
to be displayed as shown in Figure 24. This example figure has no active IP address defined. If
previously defined, it is maintained when bringing up this window.
Optionally the administrator can choose to target a different transmitter by entering a new
Transmitter IP Address and clicking the Apply button.
To change the IP address settings for a Transmitter at the active IP address, the administrator can
enter the new IP address, subnet mask, and gateway and then click on the Apply button. This may
cause the Transmitter to power-cycle itself. During this time, the transmitter will not respond for
almost a minute.
Figure 24 - Transmitter Network Settings Window
If the new IP address for the InvisaPC Transmitter is on a different subnet to the Receiver, the
Receiver will not be able to communicate with it without going through a router. This is even the
case on a point-to-point link between the Transmitter and Receiver.
Hot-key
The Hot-Key button allows the administrator to change the hot-key configuration. The hot-key is
used with the “o” key to bring up the OSD when a connection is active. The hot-key with “p” key is
used to switch to a previous active connection.
Example: PrtScrn, O (default)
Figure 25 - Hot-key definition
The default hot-key is Print-Screen (PrntScrn). The alternatives are shown in table 3.2. The Apply
button must be clicked to confirm a change of hot-key.
Table 3.2: OSD Hotkey Sequences
Hotkey Sequences
Print Screen (Default) - press PrnScrn key
Ctrl + Ctrl - press Ctrl key twice within 1 sec
Alt + Alt - press Alt key twice within 1 sec
Shift + Shift - press Shift key twice within 1 sec
Open OSD: “Hotkey” O
Switch to previous target: “Hotkey” P

Ap pen d ix
A Appendix A- Factory Defaults
This appendix defines the settings for various parameters for InvisaPC Receivers and Transmitters
when they ship from the factory or when an administrator requests a reset to factory defaults.
InvisaPC Receiver Defaults
Network Settings Defaults
∞IP address configuration (Static or DHCP): Static

∞IP Address: 192.168.1.21
∞Default Gateway: 0.0.0.0
∞Default Subnet Mask: 255.255.255.0
Connection Defaults
∞Name: Default Tx
∞Connection Address: 192.168.1.22
∞Username: none
∞Password: none
∞Port: 3389
∞Transmitter Connection: Enabled
∞Audio: Disabled
∞USB Redirection: Disabled
∞Username: none
∞Password: none
Hot-key Default
∞Active Hot-key: Print-Screen (PrntScrn)
Connection Modes
∞Auto-Login: Admin (login in as Admin)

∞Auto-Connect: not enabled
∞Connection Type: Private
InvisaPC Transmitter Defaults
Network Settings Defaults
∞IP address configuration (Static or DHCP): Static

∞IP Address: 192.168.1.22
∞Default Gateway: 0.0.0.0
∞Default Subnet Mask: 255.255.255.0
Discovering a Transmitter:
If the transmitter IP address is lost or needs to be configured, you can perform the following steps to
discover the transmitter.
1. Connect the transmitter and receiver together using a straight CATx cable.
2. Power down the transmitter, but leave the receiver in the ON state.
3. Connect a keyboard, monitor, and mouse to the receiver and login as “admin.”
4. Navigate to (Control)>>(Transmitter)>>(Discover) and follow the on-screen prompts.
5. You will be prompted to connect the devices together, in the second step, power up the
transmitter.
6. Once discovered, you can use the IP address of the transmitter to reconfigure it.
Lost Admin Password:
The InvisaPC solution will allow for more than one administrator account to be configured as a
secondary means of adminstration. If you lose the administrator account password, there is no way
to retrieve or reset the password. The unit will need to be returned.
Black Box Tech Support: FREE! Live. 24/7.
Tech support the

way it should be.
Great tech support is just 30 seconds away at 724-746-5500 or blackbox.com.
About Black Box

Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks
and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support
available in 30 seconds or less.
© Copyright 2013. Black Box Corporation. All rights reserved. Black Box® and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Any third-party trademarks appearing in this manual are acknowledged to be the property of their respective owners.
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DTX1000-T

InvisaPC™ DTX1000 System User Guide

Installation and User Manual

Trademarks Used in this Manual

Page 2 724-746-5500 | blackbox.com

Federal Communications Commission and Industry Canada Radio Frequency Interference

724-746-5500 | blackbox.com Page 3

Safety and EMC Approvals and Markings

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724-746-5500 | blackbox.com Page 7

Protective Grounding Terminal

Chapter 1 – Product Overview

InvisaPC system features

Support for keyboards, mice and mass storage devices

The InvisaPC supports the resolutions listed below:

On-Screen Display (OSD)

Operations, administration, and maintenance

Virtual USB (USB re-direction)

USB devices can be hot-plugged.

NOTE: In Release 1, virtual USB/USB redirection is not supported.

NOTE: In Release 1, audio and microphone are not supported.

NOTE: Share mode is not supported on V1.x version of InvisaPC firmware.

Figure 1 - InvisaPC System (basic extender)

Table 1.1: Figure 1 Descriptions

   

NOTE: The AC inlet is the main disconnect.

Installing the InvisaPC Receiver

Requirements to install the InvisaPC Receiver

Installing the InvisaPC Transmitter

Requirements to install the InvisaPC Transmitter

Figure 3 - Point-to-point installation

Table 2.1: Figure 3 Descriptions

To connect the InvisaPC Transmitter:

1. Turn off the remote workstation.

Figure 4 - InvisaPC Transmitter Connections

Table 2.2: Figure 4 Descriptions

Number Type of Connector

3 USB Type B Connector

To connect the InvisaPC Receiver:

Table 2.3: Figure 5 Descriptions

Number Type of Connector

2 USB Type A Connector

3 USB Type A Connector

5 Audio Line Out

7 Dual USB Tupe A Connector

NOTE: Use only the power supply provided by Black Box.

Figure 6 - Point-to-point installation

Figure 2.4: Networked Installation

Table 2.5: InvisaPC System Default Network Settings

InvisaPC 192.168.1.22 Static 0.0.0.0 255.255.255.0

1. With the InvisaPC Transmitter already connected to the remote workstation,

Table 3.1: RJ-45 Connector LEDs

LED Indication Meaning

LED 1 Green on Linked at 100 Mbps

Green off Linked at 10Mbps or No Link

LED 2 Yellow Static Linked but no activity

Yellow flashing Transmit/receive activity