Main

Cost - C/S System Costs

this workbook comes with the book
"Capacity Planning for Web Performance: metrics, models, and methods"
by D. A. Menascé and V. A. F. Almeida
Prentice Hall, Upper Saddle River, NJ,1998



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 Startup Costs in C/S Systems
This workbook comes with the book "Capacity Planning for Web Performance",
by D. A. Menascé and V. A. F. Almeida, Prentice Hall, 1998.

Hardware Costs No. Units Avg. Unit Price Total

Personal computer clients 320 $ 2,500 $ 800,000
Unix workstations 50 $ 7,500 $ 375,000
Pentium-class servers 4 $ 6,000 $ 24,000
Unix servers 1 $ 20,000 $ 20,000
Disk storage arrays 1 $ 15,000 $ 15,000
Routers 5 $ 2,500 $ 12,500
Bridges 0 $ - $ -
Switches 0 $ - $ -
Backup Equipment 4 $ 1,000 $ 4,000
UPS 4 $ 20 $ 80
Cabling 1 $ 20,000 $ 20,000
Total Hardware $ 1,270,580 51%

Software Costs No. Units Avg. Unit Price Total

PC client OS 320 $ 50 $ 16,000
Unix clients OS 50 $ 200 $ 10,000
Pentium-class server NOS 4 $ 1,000 $ 4,000
UNIX server NOS 1 $ 1,000 $ 1,000
TP monitors 320 $ 60 $ 19,200
Http server software 1 $ 600 $ 600
Mail server software 1 $ 500 $ 500
Database management systems 1 $ 10,000 $ 10,000
Office automation software 320 $ 600 $ 192,000
Business applications 320 $ 700 $ 224,000
Anti-virus software 320 $ 80 $ 25,600
Security and intrusion detection software 5 $ 2,000 $ 10,000
Total Software $ 512,900 21%

Telecommunications Costs No. Units Avg. Unit Price Total

Installation charges 1 $ 2,000 $ 2,000
External contractors 2 $ 10,000 $ 20,000
Total Telecommunications $ 22,000 1%

Support Costs No. Units Avg. Unit Price Total

Network management software 4 $ 10,000 $ 40,000
Performance management software 9 $ 15,000 $ 135,000
Backup software 5 $ 250 $ 1,250
External contractors 0 $ - $ -
Salaries 5 $ 60,000 $ 300,000
Benefits & Fringes 5 $ 30,000 $ 150,000
 Initial training 20 $ 2,000 $ 40,000
Total Support $ 666,250 27%

Total Startup Cost $ 2,471,730

Avg, Cost per Client $ 6,680
 StartupSummary

Summary of Startup Costs in C/S Systems

This workbook comes with the book "Capacity Planning for Web Performance",
by D. A. Menascé and V. A. F. Almeida, Prentice Hall, 1998.

Hardware $ 1,270,580 51%

Software $ 512,900 21%
Telecommunications $ 22,000 1%
Support $ 666,250 27%
Total Costs $ 2,471,730
Avg. Cost/Client $ 6,680

Support
26.95%

Telecommunications Hardware
0.89% 51.40%

Software
21%

Telecommunications

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 Operating Yearly Costs in C/S Systems
This workbook comes with the book "Capacity Planning for Web Performance",
by D. A. Menascé and V. A. F. Almeida, Prentice Hall, 1998.

Hardware Costs No. Units Avg. Unit Price Total

Maintenance personal computer clients 320 $ 200 $ 64,000
Maintenance Unix workstations 50 $ 750 $ 37,500
Maintenance Pentium-class servers 4 $ 600 $ 2,400
Maintenance Unix servers 1 $ 2,000 $ 2,000
Maintenance disk storage arrays 1 $ 1,500 $ 1,500
Maintenance routers 5 $ 125 $ 625
Maintenance bridges 0 $ - $ -
Maintenance switches 0 $ - $ -
Maintenance backup equipment 4 $ 50 $ 200
Maintenance of UPS 4 $ - $ -
Cabling for expansion 1 $ 2,000 $ 2,000
Amortization 1 $ 254,116 $ 254,116
Total Hardware $ 364,341 14%

Software Costs No. Units Avg. Unit Price Total

Maintenance/upgrades PC client OS 320 $ 15 $ 4,800
Maintenance/upgrades Unix clients OS 50 $ 30 $ 1,500
Maintenance/upgrades Pentium-class server NOS 4 $ 200 $ 800
Maintenance/upgrades UNIX server NOS 1 $ 200 $ 200
Maintenance/upgrades TP monitors 320 $ 9 $ 2,880
Maintenance/upgrades Http server software 1 $ 90 $ 90
Maintenance/upgrades Mail server software 1 $ 75 $ 75
Maintenance/upgrades DBMSs 1 $ 1,000 $ 1,000
Maintenance/upgrades office automation software 320 $ 90 $ 28,800
Maintenance/upgrades business applications 320 $ 105 $ 33,600
Maintenance/upgrades anti-virus software 320 $ 80 $ 25,600
Maintenance/upgrades security software 5 $ 2,000.00 $ 10,000.00
Application software development 1 $ 160,000 $ 160,000
Total Software $ 269,345 11%

Telecommunications Costs No. Units Avg. Unit Price Total

T1 line charges 1 $ 24,000 $ 24,000
Public switched network costs 0 $ -
Internet Service Providers 1 $ 1,800 $ 1,800
Total Telecommunications $ 25,800 1%

Support Costs No. Units Avg. Unit Price Total

Maintenance/upgrade network mgmt. software 4 $ 1,000 $ 4,000
Maintenance/upgrade performance mgmt. software 9 $ 1,500 $ 13,500
Maintenance/upgrade backup software 5 $ 25 $ 125
 External contractors 0 $ - $ -
Salaries for Support People 20 $ 60,000 $ 1,200,000
Benefits & Fringes 20 $ 30,000 $ 600,000
Training 10 $ 1,500 $ 15,000
Help Desk Infrastructure 1 $ 65,000 $ 65,000
Total Support $ 1,897,625 74%

Total Annual Operating Costs $ 2,557,111

Avg. Annual Operating Cost per Client $ 6,911
 OperatingCostsSummary

Summary of Annual Operating Costs in C/S Systems

This workbook comes with the book "Capacity Planning for Web Performance",
by D. A. Menascé and V. A. F. Almeida, Prentice Hall, 1998.

Hardware $ 364,341 14%

Software $ 269,345 11%
Telecommunications $ 25,800 1%
Support $ 1,897,625 74%
Total Costs $ 2,557,111
Avg. Cost/Client $ 6,911

Software
10.53%
Hardware
14.25%
Telecommunications
1.01%

Support
74.21%

Telecommunications

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 Help

Help for Cost.XLS

1. From the Main Screen select either the STARTUP COSTS or

OPERATING COSTS buttons.
2. The SUMMARY button on each worksheet takes you to a summary
of the major cost items.
3. Please refer to Chapter 5 of the book for more details on costs
in C/S systems.

Tips:
a. Do not change the location of any of the cells. This may render your
workbook unusable or generate incorrect results.
b. Always work on a copy of the original workbook provided with the book.
You may open the original workbook and save it under
another name using the Save As option from the File menu.

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