Manual 315 PDF
Manual 315 PDF
Manual 315 PDF
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Chapter 9: Administration 87
Administration > Management 88
Management 89
IGMP 91
Administration > Log 91
Administration > Diagnostics 93
Ping Test 93
Traceroute Test 94
Administration > Factory Defaults 96
Administration > Firmware Upgrade 97
Username & Password 97
Firmware Upgrade 98
Administration > Config Management 99
Backup Configuration 100
Restore Configuration 100
Administration > Reboot 100
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Thank you for choosing the Cisco WRP400 Wireless-G Broadband Router with 2
Phone Ports. The WRP400 lets you access the Internet via a wireless connection
or through one of its four switched ports. You can also use the WRP400 to share
resources such as computers, printers and files. The built-in phone adapter
enables Voice-over-IP (VoIP) calls even while you are using the Internet.
Front Panel
LED Description
USB: For information about supported USB devices, visit the WRP400
product page on Cisco.com: http://www.cisco.com/en/US/products/
ps10028/index.html
Port Description
Reset: There are two ways to reset the WRP400 to the factory
default settings. Either press and hold the Reset button for
approximately ten seconds, or restore the defaults from the
Administration >Factory Defaults screen of the administration web
server. (The Factory Defaults screen allows you to restore the router
and voice defaults separately.)
NOTE: Restoring the voice defaults may require your login (the
default user name and password are admin). If the defaults do not
work, contact your service provider for more information.
Placement Positions
There are three ways to physically install the WRP400:
• Horizontal Placement: The WRP400 has four rubber feet on the bottom
panel. Place the WRP400 on a level surface near an electrical outlet.
• Vertical Placement: The WRP400 has a stand on the side panel opposite to
the antenna. Rotate the stand 90 degrees, and place the WRP400 on a level
surface near an electrical outlet.
STEP 1 Choose a wall that is smooth, flat, dry, and sturdy. Make sure that an electrical
outlet is nearby.
STEP 2 Obtain mounting hardware. Suggested hardware is illustrated below (not true to
scale).
To create a template to position the screws, you can print this page at 100 percent.
Then cut along the dotted line. Affix this template to the wall where you want to
drill the holes.
STEP 4 Position the WRP400 so that two of the wall-mount slots are over the two screws.
Slide the WRP400 down until the screws fit snugly into the wall-mount slots.
Wireless networks are convenient and easy to install, so homes with high-speed
Internet access are adopting them at a rapid pace. Because wireless networking
operates by sending information over radio waves, it can be more vulnerable to
intruders than a traditional wired network. Like signals from your cellular or
cordless phones, signals from your wireless network can also be intercepted.
Because you cannot physically prevent someone from connecting to your
wireless network, you need to take some additional steps to keep your network
secure.
NOTE The Setup Wizard guides you through the process of completing the tasks that are
described below. You are strongly encouraged to use the Setup Wizard for initial
configuration of the WRP400.
Enable Encryption
Encryption protects data transmitted over a wireless network. Wi-Fi Protected
Access (WPA/WPA2) and Wired Equivalency Privacy (WEP) offer different levels
of security for wireless communication.
WEP is an older encryption standard and may be the only option available on
some older devices that do not support WPA.
For more information, see “Wireless > Wireless Security,” on page 56.
• Disable file sharing (peer-to-peer). Some applications may open file sharing
without your consent and/or knowledge.
• Keep wireless routers, access points, or gateways away from exterior walls
and windows.
• Turn wireless routers, access points, or gateways off when they are not
being used (at night, during vacations).
After you set up the WRP400 with the Setup Wizard (located on the CD-ROM), the
router will be ready for use. However, if you’d like to change its advanced settings,
use the web-based utility. This chapter describes each web page of the utility and
each page’s key functions. You can access the utility via a web browser on a
computer connected to the router.
The web-based utility has these main tabs: Setup, Wireless, Security, Access
Restrictions, Applications & Gaming, Administration, Status, and Voice. Additional
tabs will be available after you click one of the main tabs.
NOTE When first installing the WRP400, you should use the Setup Wizard on the Setup
CD-ROM. If you want to configure advanced settings, use this chapter to learn
about the web-based utility.
• Setup: On the Setup screens, you can configure general settings, such as
Internet connection, IP address, DHCP server settings, DDNS, time settings,
and advanced router settings. For more information, see Chapter 4, “Basic
Settings.”
• Wireless: You can use the Wireless screens to set up and secure your
wireless network.For more information, see Chapter 6, “Configuring Your
Wireless Network.”
• Security and Access Restrictions: You can use the Security screens to
enable a firewall, add filters, or allow VPN tunnels. You can use the Access
Restrictions screen to control Internet usage.For more information, see
• Applications & Gaming: You can use the Applications and Gaming screens
to configure your WRP400 to support applications, services, and gaming.
For more information, see Chapter 8, “Configuring Applications and
Gaming.”
• Status: You can use the Status screens to view information about your
WRP400. For more information, see Chapter 10, “Using the Status
Screens.”
• Voice: You can use the Voice screens to manage the voice gateway
features of the WRP400.For more information, see Chapter 11,
“Configuring Voice Services.”
NOTE If you place the WRP400 behind a primary router with the IP address of
192.168.15.1, then the WRP400 will automatically assume a new default IP address,
192.168.16.1.
When the login screen appears, use the default user name and password, admin.
Then click OK to continue. Later, you can set a new password from the
Administration tab > Management page. See “Administration > Management,”
on page 88.
On the Setup screens, you can configure general settings, such as Internet
connection, IP address, DHCP server settings, DDNS, time settings, and advanced
router settings.
How Do I...
? • Change the Internet Connection type, IP address,
DHCP Server settings, and other basic settings?
See “Setup > Basic Setup,” on page 23.
• Set up DDNS for my web server or FTP server?
See “Setup > DDNS,” on page 34.
• Clone a MAC address to access my Internet service?
See “Setup > MAC Address Clone,” on page 37.
• Change the time settings?
See “Time Setting,” on page 33.
• Configure advanced settings for PPPoE Relay, NAT,
Dynamic Routing (RIP), or Static Routing?
See “Setup > Advanced Routing,” on page 38.
NOTE For information about using the Setup screens to configure mobile network
settings, see Chapter 5, “Installing and Configuring Your Mobile Network.”
• Internet Setup
• Network Setup
• Time Setting
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
Internet Setup
You can use the Internet Setup section to configure the WRP400 for your Internet
connection. Most of the entries in this section require information that you can
obtain from your service provider.
• Static IP
• PPPoE
• PPTP
• L2TP
• Telstra Cable
Static IP
If you are required to use a permanent IP address to connect to the Internet, select
Static IP.
Figure 6 Setup > Basic Setup > Internet Connection Type > Static IP
• Subnet Mask: The subnet mask, as seen by users on the Internet (including
your service provider).
Figure 7 Setup > Basic Setup > Internet Connection Type > PPPoE
Enter the information that was provided by your service provider, and select the
Connect On Demand or Keep Alive feature, if desired.
• User Name and Password: The login information for your account.
• Connect on Demand: Max Idle Time: A feature that allows your WRP400 to
re-establish a terminated connection when a user attempts to access the
Internet. To enable this feature, select Connect on Demand. Use the Max
Idle Time field to specify the period of inactivity that causes a connection to
terminate. Keep the default Max Idle Time of 5 minutes, or specify the
maximum period of inactivity that you want to allow.
• Keep Alive: Redial Period: A feature that allows your WRP400 to check
your Internet connection at a specified interval (Redial Period). If you are
disconnected, then the WRP400 automatically re-establishes your
connection. To enable this option, select Keep Alive. Keep the default Redial
Period of 30 seconds, or specify the interval at which you want the WRP400
to check the Internet connection.
Figure 8 Setup > Basic Setup > Internet Connection Type > PPTP
Enter the information that was provided by your service provider, and select the
Connect On Demand or Keep Alive feature, if desired.
• Subnet Mask: The subnet mask, as seen by users on the Internet (including
your service provider).
• User Name and Password: The login information for your account.
• Connect on Demand: Max Idle Time: A feature that allows your WRP400 to
re-establish a terminated connection when a user attempts to access the
Internet. To enable this feature, select Connect on Demand. Use the Max
Idle Time field to specify the period of inactivity that causes a connection to
terminate. Keep the default Max Idle Time of 5 minutes, or specify the
maximum period of inactivity that you want to allow.
• Keep Alive: Redial Period: A feature that allows your WRP400 to check
your Internet connection at a specified interval (Redial Period). If you are
disconnected, then the WRP400 automatically re-establishes your
connection. To enable this option, select Keep Alive. Keep the default Redial
Period of 30 seconds, or specify the interval at which you want the WRP400
to check the Internet connection.
Figure 9 Setup > Basic Setup > Internet Connection Type > L2TP
Enter the information that was provided by your service provider, and select the
Connect On Demand or Keep Alive feature, if desired.
• User Name and Password: The login information for your account.
• Connect on Demand: Max Idle Time: A feature that allows your WRP400 to
re-establish a terminated connection when a user attempts to access the
Internet. To enable this feature, select Connect on Demand. Use the Max
Idle Time field to specify the period of inactivity that causes a connection to
terminate. Keep the default Max Idle Time of 5 minutes, or specify the
maximum period of inactivity that you want to allow.
• Keep Alive: Redial Period: A feature that allows your WRP400 to check
your Internet connection at a specified interval (Redial Period). If you are
disconnected, then the WRP400 automatically re-establishes your
connection. To enable this option, select Keep Alive. Keep the default Redial
Period of 30 seconds, or specify the interval at which you want the WRP400
to check the Internet connection.
Figure 10 Setup > Basic Setup > Internet Connection Type > Telstra Cable
Enter the information that was provided by your service provider, and select the
Connect On Demand or Keep Alive feature, if desired.
• User Name and Password: The login information for your account.
• Connect on Demand: Max Idle Time: A feature that allows your WRP400 to
re-establish a terminated connection when a user attempts to access the
Internet. To enable this feature, select Connect on Demand. Use the Max
Idle Time field to specify the period of inactivity that causes a connection to
terminate. Keep the default Max Idle Time of 5 minutes, or specify the
maximum period of inactivity that you want to allow.
• Keep Alive: Redial Period: A feature that allows your WRP400 to check
your Internet connection at a specified interval (Redial Period). If you are
disconnected, then the WRP400 automatically re-establishes your
connection. To enable this option, select Keep Alive. Keep the default Redial
Period of 30 seconds, or specify the interval at which you want the WRP400
to check the Internet connection.
• Host Name and Domain Name: A host and domain name for the WRP400.
Some service providers, usually cable service providers, require these
names as identification. In most cases, leaving these fields blank will work.
• MTU: MTU is the Maximum Transmission Unit. The largest packet size that
is permitted for Internet transmission. Select Manual if you want to manually
enter the largest packet size that is transmitted. To have the WRP400 select
the best MTU for your Internet connection, keep the default setting, Auto.
• Size: When Manual is selected in the MTU field, this option is enabled.
Leave this value in the 576 to 1500 range. The default size depends on the
Internet Connection Type:
- PPPoE: 1492
• Static DNS 1-3: The Domain Name System (DNS) is how the Internet
translates domain or website names into Internet addresses or URLs. Enter
the IP address of the DNS server, which is provided by your service
provider. If you wish to use a different DNS server, enter its IP address in one
of these fields. You can enter up to three DNS server IP addresses here. The
WRP400 will use these for quicker access to functioning DNS servers. By
default, the WRP400 uses 192.168.15.1 for DNS.
NOTE For wireless setup, use the Wireless tab. See Chapter 6, “Configuring Your
Wireless Network.”
Router IP
You can enter the Local IP Address and Subnet Mask of the WRP400, as seen by
your network.
NOTE If you choose to enable the DHCP server option, make sure there is no other DHCP
server on your network.
• DHCP Reservation: Click this button if you want to reserve IP addresses for
clients. See “DHCP Reservation,” on page 32.
• DNS Proxy: To enable the DNS Proxy feature, select Enabled. To disable the
DNS Proxy feature, keep the default, Disabled.
NOTE The DNS proxy relays DNS requests to the current public network
DNS server for the proxy, and it replies as a DNS resolver to the client
device on the network.
• Starting IP Address: Enter a value for the DHCP server to start with when
issuing IP addresses. The Starting IP Address must be greater than the
default IP address of the WRP400, 192.168.15.1, and less than
192.168.15.253. The default Starting IP Address is 192.168.15.100.
• Maximum DHCP Users: Enter the maximum number of computers that will
receive IP addresses from the DHCP server. This number cannot be greater
than 253. The default is 50.
• Client Lease Time: Enter the maximum connection time in minutes that a a
dynamic IP address is “leased” to a network user. When the time elapses,
the user is automatically assigned a new dynamic IP address. The default is
0 minutes, which means one day.
NOTE The Domain Name System (DNS) is how the Internet translates
domain or website names into Internet addresses or URLs.
• WINS: If you use a WINS server, enter that server’s IP address here.
Otherwise, when DHCP is enabled, the field is field with the value 0.0.0.0.
NOTE The Windows Internet Naming Service (WINS) manages each PC’s
interaction with the Internet. I
DHCP Reservation
This page appears if you click the DHCP Reservation button on the Basic Setup
page. Use this page to assign a fixed local IP address to a computer on the
network.
• Clients Already Reserved: If you want to remove a client from this list, click
Remove.
Time Setting
In the Time Setting section of the Basic Setup page, you can choose your time
zone and Time Server Address, if needed.
• Automatically adjust clock for daylight saving changes: Select this option
if you want the WRP400 to automatically adjust the clock for daylight saving
time. This option is enabled by default.
• Time Server Address: If you want to use the default Network Time Protocol
(NTP) server, keep the default, Auto. If you want to specify the NTP server,
select Manual, and enter the URL or IP address of the NTP server that you
want to use.
• Resync Timer: Enter the number of seconds that elapse before the
WRP400 resyncs with the NTP server. The default is 3600 seconds.
Before you can use this feature, you need to sign up for DDNS service with a DDNS
service provider, such as www.dyndns.org or www.TZO.com. If you do not want to
use this feature, keep the default setting, Disabled.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
Choose your DDNS service from the drop-down list, and then enter the
information for your service.
DynDNS.org
• Host Name: Enter the DDNS URL assigned by the DDNS service.
• System: Choose the DynDNS service you use: Dynamic, Static, or Custom.
The default selection is Dynamic.
• Mail Exchange (Optional): Enter the address of your mail exchange server,
so emails to your DynDNS address go to your mail server.
• Backup MX: This feature allows the mail exchange server to be a backup.
To enable the feature, select Enabled. To disable this feature, keep the
default, Disabled. If you are not sure which setting to use, keep the default,
Disabled.
• Wildcard: This setting enables or disables wildcards for your host. For
example, if your DDNS address is myplace.dyndns.org and you enable
wildcards, then x.myplace.dyndns.org will work as well (x is the wildcard).
To enable wildcards, select Enabled. To disable wildcards, keep the default,
Disabled. If you are not sure which setting to use, keep the default, Disabled.
• E-mail Address, TZO Key, and Domain Name: Enter the settings for your
account with TZO.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
• MAC Address: Enter the MAC address that you previously registered with
your service provider.
• Clone Your PC’s MAC: Click this button to clone the MAC address of the
computer you are using.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
To enable the PPPoE Relay feature for the Internet side, select Enabled. To disable
the PPPoE Relay feature, keep the default, Disabled.
Advanced Routing
Choose the features that you want to enable.
- Enter Route Name: Enter a name for the Route here, using a maximum of
25 alphanumeric characters.
- Gateway: This is the IP address of the gateway device that allows for
contact between the WRP400 and the remote network or host.
• Show Routing Table: Click this button to view the static routes you have
already set up.
For each route, the Destination LAN IP address, Subnet Mask, Gateway, and
Interface are displayed. Click Refresh to update the information. Click Close
to exit this screen.
You can connect a compatible Mobile Broadband USB modem to the USB port of
the WRP400 and configure the mobile network connection.
How Do I...
? • Connect a USB modem to my WRP400?
See “Installing Your USB Modem,” on page 42
• Enter the account information for my mobile
network connection?
See “Setup > Mobile Network,” on page 43
• Ensure continued Internet access through the
mobile network connection and the Ethernet
connection?
See “Setup > Connection Recovery,” on page 46
• Know when the WRP400 is connected to the
Internet through the mobile network?
See “Understanding the LED Behavior for Mobile
Network,” on page 49
NOTE For more information about compatible USB devices, visit the WRP400 product page on
Cisco.com: http://www.cisco.com/en/US/products/ps10028/index.html
Connect a compatible USB Modem into the USB port of the WRP400. The Power
LED flashes green and orange, indicating that a device is connected to the USB
port and that initialization is in progress.
After the device initializes, the Power LED shines steady green. If the device fails
to initialize, the LED continues to flash green and orange.
By default, the WRP400 connects to the Internet through the local Ethernet, if available. The
mobile network connection is used as a failover when an Ethernet connection is unavailable.
NOTE For more information about configuring your mobile network, see “Setup > Mobile
Network,” on page 43.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
NOTE Ethernet Connection Recovery and Interface Connection Failover will work only if
the Connection Mode is set to Auto. For more information about these features, see
“Setup > Connection Recovery,” on page 46..
• Connect on Demand with Max. Idle Time: You can configure the WRP400
to terminate the Internet connection after it has been inactive for a specified
period of time (Max Idle Time). If your Internet connection has been
terminated due to inactivity, Connect on Demand enables the modem to
automatically re-establish a terminated connection when a user attempts to
access the Internet again. To enable this feature, select Connect on
Demand. In the Max Idle Time field, enter the number of minutes that can
elapse without activity before your Internet connection terminates. The
default Max Idle Time is 5 minutes.
• Keep Alive: If you select this option, the WRP400 will periodically check
your Internet connection. If you are disconnected, then the WRP400 will
automatically re-establish your connection.
• Card Status: This field shows the current modem connection status as
Detecting, Connecting, or Connected. If your Connect Mode is Manual, there
will be a button for you to click to connect or disconnect your Modem.
NOTE Some Internet Service Providers (ISPs) will require that you enter
specific information, such as User Name and Password. This
information can be obtained from your ISP, if required.
• Carrier: The mobile network service provider for Internet connection. This
setting is required when you are using HSDPA/UMTS/GPRS Internet
service.
• Country: Select the card issue country from the first drop-down menu.
• Carrier: Select the card issue provider from the second drop-down menu.
• Access Point Name (APN): The Internet network to which the mobile
device is connecting to. Enter the Access Point Name provided by your
mobile network service provider.
• Dial Number: The dial number for the Internet connection. Enter the Dial
Number provided by your mobile network service provider.
• User Name and Password (Optional): Enter the User Name provided by
your mobile network service provider.
• SIM PIN (Optional): The PIN code associated with your SIM card. Enter
your SIM PIN number here.
• Server Name (Optional): The name of the server for the Internet
connection.
• Service Type: Select the most commonly available type of mobile data
service connection based on your area service signal. If your location
supports only one mobile data service, you may set up for enhance build up
connection. The first selection will always search for HSPDA/3G/UMTS
service or switch to GPRS automatically only when it is available.
By default, the WRP400 uses the Ethernet Internet connection when available. If
the Ethernet Internet connection fails, the WRP400 automatically attempts to bring
up another connection on another interface. This feature is called failover.
Whenever the Ethernet Internet connection recovers, the WRP400 automatically
attempts to bring back and recover the Ethernet Internet connection. This feature
is called Recovery.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
• Timeout: Specify the time interval at which the WRP400 detects the status
of the Internet connection. The default timeout interval is 60 seconds.
• Failover Validation Site: A ping target for the WRP400 to use to detect the
status of the Internet connection. By default the WRP400 pings the Network
Time Protocol (NTP) servers. You may specify a different IP address as a
target here.
NOTE You can click the Status hyperlink to view the Status page for the
interface. To return to the Connection Recovery screen, click the Back
button on the browser toolbar. For more information, see“Router
Information,” on page 102 and “Mobile Network Status,” on
page 104 .
• Priority: The priority setting determines which interface is used when both
interfaces are available. By default, the Ethernet interface has top priority.
However, you can change the priority setting by clicking Up to move an
interface to the top priority level or by clicking Down to move an interface to
the low priority level.
• Before you connect the USB modem, the Power LED shines steady green to
show that the WRP400 has power.
• After you connect the USB modem, the Power LED flashes green and
orange to show that a device is connected to the USB port and that
initialization is in progress.
• If the initialization is successful, the Power LED shines steady green. If the
initialization fails, the LED continues to flash green and orange.
By default, the WRP400 connects to the Internet through the wired Ethernet, if
available. The mobile network connection is used as a failover when an Ethernet
connection is unavailable.
• Steady Green:
- If a USB device is connected, this LED behavior indicates that the device
was successfully initialized and that the WRP400 is not using the mobile
network connection. If an Internet connection is active through the
Ethernet, then the Internet LED is illuminated.
To check the status of the USB Modem, or modify the settings for the mobile
network, connection recovery, and failover, you can use the administration web
server.
You can use the Wireless screens to set up and secure your wireless network.
How Do I...
? • Set up my wireless network?
See “Wireless > Basic Wireless Settings,” on
page 51.
• Secure my wireless network?
See “Wireless > Wireless Security,” on page 56.
• Specify computers that can or cannot access my
network?
See “Wireless > Wireless MAC Filter,” on page 62
• Configure special router functions for my wireless
network?
See “Wireless > Advanced Wireless Settings,” on
page 64.
• Choose Manual if you want to manually configure your network, if you are
setting up your secondary network (SSID2), of if you do not have client
devices that support Wi-Fi Protected Setup. See “Manual Configuration of
the Network,” on page 52.
• Choose Wi-Fi Protected Setup if you have client devices, such as wireless
adapters, that support Wi-Fi Protected Setup. For more information, see
“Wi-Fi Protected Setup,” on page 54.
• Network Mode: Select the wireless standards that are running on your
network. If you have Wireless-G and Wireless-B devices, keep the default
setting, Mixed. If you have only Wireless-G devices, select Wireless-G only.
If you have only Wireless-B devices, select Wireless-B only.
• Wireless Channel: Select the channel that you want to use. To allow the
WRP400 to select the best available wireless channel, keep the default,
Auto.
NOTE If you are unable to configure the SSID2 settings, contact your service
provider for more information.
- SSID Broadcast Enabled: When wireless clients survey the local area
for wireless networks, they detect the SSID broadcast by the WRP400. If
you want to broadcast the SSID, keep the check box selected. If you do
not want to broadcast the SSID, deselect the check box.
NOTE The For Internet Access Only feature applies only to SSID2.
NOTE Wi-Fi Protected Setup is available for your primary wireless network
(SSID1) only. To configure your second wireless network (SSID2),
select Manual. If you are unable to configure the second wireless
network, contact your service provider for more information (these
settings may be controlled by your service provider).
- Method #3: If your client device asks for the PIN number of the WRP400,
enter the PIN number that is shown on the screen. This number also
appears on the label on the bottom of the WRP400. After the client
device has been configured, click OK. Then refer to your client device or
its documentation for further instructions. Repeat for any additional
devices that you need to configure.
These options are briefly discussed here. For additional guidelines, refer to
Chapter 2, “Before You Begin: Understanding Wireless Security.”
NOTE If you used Wi-Fi Protected Setup to configure your wireless network(s), then
wireless security has already been set up for your primary wireless network. Do
not make changes to the Wireless Security screen for your primary wireless
network.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
Select the SSID that you want to configure. Then choose the Security Mode. If you
do not want to use wireless security, keep the default, Disabled.
NOTE If you enabled the second wireless network on the Basic Wireless Settings screen,
you will need to set up wireless security for each SSID.
WEP
WEP is a basic encryption method, which is not as secure as WPA
• Key 1-4: If you did not enter a Passphrase, enter the WEP key(s) manually.
NOTE If you are using WPA, always remember that each device in your wireless network
MUST use the same WPA method and shared key, or else the network will not
function properly.
• WPA Algorithms: WPA supports two encryption methods, TKIP and AES,
with dynamic encryption keys. Select the type of algorithm, TKIP or AES.
The default is TKIP.
• Group Key Renewal: Enter a Group Key Renewal period, which instructs
the WRP400 how often it should change the encryption keys. The default is
3600 seconds.
• WPA Algorithms: WPA2 supports two encryption methods, TKIP and AES,
with dynamic encryption keys. Select the type of algorithm, AES or TKIP +
AES. The default is TKIP + AES.
• Group Key Renewal: Enter a Group Key Renewal period, which instructs
the WRP400 how often it should change the encryption keys. The default is
3600 seconds.
• WPA Algorithms: WPA supports two encryption methods, TKIP and AES,
with dynamic encryption keys. Select the type of algorithm, TKIP or AES.
The default is TKIP.
• RADIUS Port: Enter the port number of the RADIUS server. The default
value is 1812.
• Shared Key: Enter the key shared between the WRP400 and the server.
• WPA Algorithms: WPA2 supports two encryption methods, TKIP and AES,
with dynamic encryption keys. Select the type of algorithm, AES or TKIP +
AES. The default is TKIP + AES.
• RADIUS Port: Enter the port number of the RADIUS server. The default
value is 1812.
• Shared Key: Enter the key shared between the WRP400 and the server.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
NOTE If you enabled the second wireless network on the Basic Wireless
Settings screen, then you can set up wireless MAC filtering for each
SSID.
Access Restriction
In this section, you choose how to use the MAC Address Filter List: to prevent
access or to permit access.
• Prevent: Select this option to block wireless access to devices with the
specified MAC addresses. This button is selected by default.
• Permit: Select this to allow wireless access by devices with the specified
MAC addresses.
• Wireless Client List: Click this button if you want to choose the clients from
the Wireless Client List screen. See “Wireless Client List.” below.
• MAC 01-40: Enter the MAC addresses of the devices whose wireless
access you want to block or allow.
To retrieve the most up-to-date information, click Refresh. To exit this screen and
return to the Wireless MAC Filter screen, click Close.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
• CTS Protection Mode: The WRP400 will automatically use CTS (Clear-To-
Send) Protection Mode when your Wireless-G products are experiencing
severe problems and are not able to transmit to the WRP400 in an
environment with heavy 802.11b traffic. This function boosts the ability of
the WRP400 to catch all Wireless-G transmissions but will severely
decrease performance. The default is Auto.
• DTIM Interval: This value, between 1 and 255, indicates the interval of the
Delivery Traffic Indication Message (DTIM). A DTIM field is a countdown
field informing clients of the next window for listening to broadcast and
multicast messages. When the WRP400 has buffered broadcast or
multicast messages for associated clients, it sends the next DTIM with a
DTIM Interval value. Its clients hear the beacons and awaken to receive the
broadcast and multicast messages. The default value is 1.
You can use the Security screens to enable a firewall, add filters, or allow VPN
tunnels. You can use the Access Restrictions screen to control Internet usage.
How Do I...
? • Enable a firewall, Internet filters, or Web filters?
See “Security > Firewall,” on page 66
• Allow VPN tunnels to pass through the firewall?
See “Security > VPN Passthrough,” on page 68
• Block or allow specific types of Internet usage and
traffic?
See “Access Restrictions > Internet Access,” on
page 69.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
Firewall
• SPI Firewall Protection: To use firewall protection, keep the default,
Enabled. To turn off firewall protection, select Disabled.
Internet Filter
• Filter Anonymous Internet Requests: This feature makes it more difficult for
outside users to work their way into your network. This feature is selected
by default. Deselect the feature to allow anonymous Internet requests.
• Filter Internet NAT Redirection: This feature uses port forwarding to block
access to local servers from local networked computers. Select this feature
to filter Internet NAT redirection. It is not selected by default.
• Filter IDENT (Port 113): This feature keeps port 113 from being scanned
by devices outside of your local network. This feature is selected by
default. Deselect this feature to disable it.
• Java: Java is a programming language for websites. If you deny Java, you
run the risk of not having access to Internet sites created using this
programming language. Select this feature to enable Java filtering. Deselect
the feature to allow Java usage.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
• Access Policy: Select a policy from the drop-down list to display that
policy’s settings. You can then enter or modify the settings. Be sure to save
your changes before selecting another policy from the drop-down list.
• Summary: To view all policies, click this button. The Summary appears in a
separate window. The policies are listed with the following information: No.
(number), Policy Name, Access, Days, Time of Day, and status (Enabled). To
enable a policy, check Enabled. To delete a policy, click Delete. Click Save
Settings to save your changes, or click Cancel Changes to cancel your
changes. To return to the Internet Access Policy screen, click Close.
• Enter Policy Name: Enter a name for the policy that you selected in the
Access Policy list.
- MAC Address: Enter a MAC address that you want to add to the list.
- IP Address: Enter the final octet of an IP address that you want to add to
the list.
- IP Address Range: Enter the final octet of an IP address in the first box,
and then enter the final octet of another IP address in the second box, to
create a range of IP addresses to add to the list.
• Website Blocking by URL Address: You can block websites with specific
URL addresses. Enter each URL in a separate URL field.
- From the Application list, select the application you want to block. Then
click the >> button to move it to the Blocked List. To remove an
application from the Blocked List, select it and click the << button.
- If the application you want to block is not listed or you want to edit a
service’s settings, enter the application’s name in the Application Name
field. Enter its range in the Port Range fields. Select its protocol from the
Protocol drop-down menu. Then click Add.
- To modify a service, select it from the Application list. Change its name,
port range, and/or protocol setting. Then click Modify.
- To delete a service, select it from the Application list. Then click Delete.
STEP 4 Click Edit List to select the computers that will be affected by this policy.
b. Click Save Settings to apply your changes, or click Cancel Changes to cancel
your changes. Then click Close close the window.
STEP 6 In the Schedule section, select the days and times when this policy applies, as
described above.
STEP 7 In the remaining sections of the page, enter the URLs, keywords, and applications
that you want to block with this policy, as described above.
STEP 8 Click Save Settings to save the settings. To cancel the settings, click Cancel
Changes.
You can use the Applications and Gaming screens to configure your WRP400 to
support applications, services, and gaming.
How Do I...
? • Customize port services for common applications?
See “Applications and Gaming > Single Port
Forwarding,” on page 76.
• Support public services such as web servers, FTP
servers, e-mail servers, and Internet gaming?
See “Applications and Gaming > Port Range
Forward,” on page 77.
• Specify the ports that are opened for specific
applications?
See “Applications & Gaming > Port Range
Triggering,” on page 79.
• Specify one computer to be exposed to the Internet
for public services?
See “Applications and Gaming > DMZ,” on page 80
• Prioritize service for real-time applications such as
video-conferencing?
See “Applications and Gaming > QoS,” on page 81.
When users send these types of requests to your network via the Internet, the
WRP400 will forward those requests to the appropriate servers (computers).
Before using forwarding, you should assign static IP addresses to the designated
servers (use the DHCP Reservation feature on the Basic Setup screen). See
“DHCP Reservation,” on page 32.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
Common applications are available for the first five entries. Select the appropriate
application. Then enter the IP address of the server that should receive these
requests. Select Enabled to activate this entry.
• Application Name: Enter the name you wish to give the application. Each
name can be up to 12 characters.
• External Port: Enter the external port number used by the server or Internet
application. Check with the Internet application documentation for more
information.
• Internal Port: Enter the internal port number used by the server or Internet
application. Check with the Internet application documentation for more
information.
• Protocol: Select the protocol used for this application, either TCP, UDP, or
oth.
When users send these types of requests to your network via the Internet, the
WRP400 will forward those requests to the appropriate servers (computers).
Before using forwarding, you should assign static IP addresses to the designated
servers (use the DHCP Reservation feature on the Basic Setup screen).
If you need to forward all ports to one computer, click the DMZ tab.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
To forward a port, enter the information on each line for the criteria required.
• Application Name: In this field, enter the name you wish to give the
application. Each name can be up to 12 characters.
• Start~End Port: Enter the number or range of port(s) used by the server or
Internet applications. Check with the Internet application documentation for
more information.
• Protocol: Select the protocol used for this application, either TCP, UDP, or
oth.
• Enabled: Select Enabled to enable port forwarding for the applications you
have defined.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
• Triggered Range: For each application, enter the starting and ending port
numbers of the triggered port number range. Check with the Internet
application documentation for the port number(s) needed.
• Forwarded Range: For each application, enter the starting and ending port
numbers of the forwarded port number range. Check with the Internet
application documentation for the port number(s) needed.
• Enabled: Select Enabled to enable port triggering for the applications you
have defined.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
Any PC whose port is being forwarded must have its DHCP client function
disabled and should have a new static IP address assigned to it because its IP
address may change when using the DHCP function.
• Source IP Address: If you want any IP address to be the source, select Any
IP Address. If you want to specify an IP address or range of IP addresses as
the designated source, select and complete the IP address range fields.
• DHCP Client Table: Click this button to view a list of DHCP clients. See
“DHCP Client Table.” This button becomes available when you select the
MAC Address option.
The DHCP Client Table lists computers and other devices that have been assigned
IP addresses by the WRP400. The list can be sorted by Client Name, IP Address,
and MAC Address. To select a DHCP client, click Select. To retrieve the most up-
to-date information, click Refresh. To exit this screen and return to the DMZ screen,
click Close.
NOTE Click Save Settings to apply your changes, or click Cancel Changes to cancel your
changes.
Wireless
• WMM Support: If you have other devices that support Wi-Fi Multimedia
(WMM) on your network, select Enabled. Otherwise, keep the default,
Disabled.
• Enabled/Disabled: To use the QoS policies you have set, keep the default,
Enabled. Otherwise, select Disabled.
Category
There are four categories available. Select one of the following: Application, Online
Games, MAC Address, or Ethernet Port. Proceed to the instructions for your
selection.
Application
• Application: Select the appropriate application. If you select Add a New
Application, follow the instructions for adding a new application.
- Port Range: Enter the port range in the text boxes, and choose a
protocol: TCP, UDP, or Both. You can have up to three ranges to define for
this bandwidth allocation. Port numbers can range from 1 to 65535.
Check your application’s documentation for details on the service ports
used.
- Click Add to save your changes. Your new entry will appear in the
Summary list.
Online Games
You can add an Online Game to the Summary list or change the Priority setting for
an existing game.
• Game: Select the appropriate game. If you select Add a New Game, follow
the instructions for adding a new game.
- Enter a Name: Enter any name to indicate the name of the entry.
- Port Range: Enter the port range in the text boxes, and choose a
protocol: TCP, UDP, or Both. For example, if you want to allocate
bandwidth for FTP, you can enter 21-21. If you need services for an
application that uses from 1000 to 1250, you enter 1000-1250 as your
settings. You can have up to three ranges to define for this bandwidth
allocation. Port numbers can range from 1 to 65535. Check your
application’s documentation for details on the service ports used.
MAC Address
• Add: Click this button to add your new entry to the Summary list.
Ethernet Port
• Add: Click this button to add your new entry to the Summary list.
• Information: This column displays the port range or MAC address entered
for your entry. If a pre-configured application or game was selected, there
will be no valid entry shown in this section.
• Edit: Click this button if you want to change the information. The information
will appear in the Category section of the page for editing.
You can use the Administration screens to manage access, configure Universal
Plug and Play, support multimedia streaming, enable logging and diagnostics,
restore factory default settings, upgrade firmware, and back up and restore
configurations.
How Do I...
? • Change the admin password?
See “Administration > Management,” on page 88.
• Enable remote management of my network?
See “Administration > Management,” on page 88.
• Configure UPnP (Universal Plug and Play)?
See “Administration > Management,” on page 88.
• Enable support for multimedia streaming?
See “Administration > Management,” on page 88.
• Enable and view logs?
“Administration > Log,” on page 91
• Enable and view diagnostics?
“Administration > Diagnostics,” on page 93
• Restore factory default settings?
“Administration > Factory Defaults,” on page 96
• Upgrade the firmware?
See “Administration > Firmware Upgrade,” on
page 97.
• Back up and restore settings?
See “Administration > Config Management,” on
page 99.
• Reboot the device?
See “Administration > Reboot,” on page 100.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
Router Access
Use this section of the page to enter a password to prevent unauthorized access
to the web-based utility, you will be asked for your password when you access
the web-based utility of the WRP400. The default is admin.
Web Access
• Web Utility Access: HTTP (HyperText Transport Protocol) is the
communications protocol used to connect to servers on the World Wide
Web. HTTPS uses SSL (Secured Socket Layer) to encrypt data transmitted
for higher security. Select HTTP or HTTPS. HTTP is the default.
• Web Utility Access via Wireless: If you are using the WRP400 in a public
domain where you are giving wireless access to your guests, you can
disable wireless access to the web-based utility of the WRP400. You will
only be able to access the utility via a wired connection if you disable the
setting. Keep the default, Enabled, to allow wireless access to the utility, or
select Disabled to block wireless access to the utility.
Remote Access
• Remote Management: To permit remote access of the WRP400, from
outside the local network, select Enabled. Otherwise, keep the default,
Disabled.
NOTE When you are in a remote location and wish to manage the WRP400, you can use
HTTP or HTTPS to connect to the IP address of the WRP400, at the remote
management port number, as shown:
http://<Internet_IP_address>:port or https://<Internet_IP_address>:port
UPnP
Universal Plug and Play (UPnP) allows Windows XP and Vista to automatically
configure the WRP400 for various Internet applications, such as gaming and
videoconferencing.
• UPnP: If you want to use UPnP, keep the default, Enabled. Otherwise, select
Disabled.
• Allow Users to Configure: Keep the default, Enabled, if you want to be able
to make manual changes to the WRP400 while using the UPnP feature.
Otherwise, select Disabled.
• Keep UPnP Configurations After System Reboot: If you enable the Allow
Users to Configure option, then this option will be available. Select Enabled,
if you want to keep UPnP configuration settings after the WRP400 reboots.
Otherwise, keep the default, Disabled.
Multimedia Streaming
• RTSP Support: If you experience issues with video-on-demand
applications, select Enabled to improve multimedia transmissions. Using
this option, the WRP400 will establish channels with the Real Time
Streaming Protocol) RTSP server, which is located at the service provider.
Otherwise, keep the default, Disabled.
• Support IGMP Version: Select the version you want to support, IGMP 1,
IGMP v2, or IGMP 3. If you are not sure which version to select, keep the
default, IGMP v2.
• IGMP Proxy: Keep the default, Enabled, if you want to allow multicast traffic
through the WRP400 for your multimedia application devices. Otherwise,
select Disabled.
• Immediate Leave: Select Enabled, if you use IPTV applications and want to
allow immediate channel swapping or flipping without lag or delays.
Otherwise, keep the default, Disabled.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
• Log: To disable the Log function, keep the default, Disabled. To monitor
traffic between the network and the Internet, select Enabled. With logging
enabled, you can choose to view temporary logs.
• Type: Select Incoming Log, Outgoing Log, Security Log, or DHCP Client
Log.
• The Incoming Log will display a temporary log of the source IP addresses
and destination port numbers for the incoming Internet traffic.
• The Outgoing Log will display a temporary log of the local IP addresses,
destination URLs/IP addresses, and service/port numbers for the outgoing
Internet traffic.
• The Security Log will display the login information for the web-based
utility.
• The DHCP Client Log will display the LAN DHCP server status information.
Click Refresh to update the log. Click Clear to clear all the information that is
displayed.
Ping Test
The Ping test checks the status of a connection.
• Packet Size: Enter the packet size you want to use. The default is 32 bytes.
• Start to Ping: To run the test, click this button. The Ping Test screen will
show if the test was successful. Click Close to return to the Diagnostics
screen.
Traceroute Test
The Traceroute test tests the performance of a connection.
• Start to Traceroute: To run the test, click this button. The Traceroute Test
screen will show if the test was successful. Click Close to return to the
Diagnostics screen.
• Start to Search: To run the search, click this button. The Active LAN Client
Table screen will show the search results. You can sort the results by IP
Address, MAC Address, Interface, Client Name, or IP Status.
To re-run the search, click Retry. Click Close to return to the Diagnostics screen.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
NOTE Restoring factory defaults deletes custom settings. Note your custom settings
before restoring the factory defaults.
• Restore Router Factory Defaults: To reset the router settings to the default
values, select Yes. Then click Save Settings. Any custom router settings you
have saved will be lost when the default settings are restored.
NOTE Restoring the voice defaults may require your login (the default user name and
password are admin). If the defaults do not work, contact your service provider for
more information.
If you want to upgrade the firmware, then you may need a user name and
password available only from your service provider. Contact your service provider
for more information.
NOTE The WRP400 may lose the settings you have customized. Before you upgrade the
firmware, use the Config Management screen to back up your settings. For more
informaiton, see “Administration > Config Management,” on page 99.
Firmware Upgrade
Download the latest firmware from Cisco.com, and then upgrade the firmware on
your WRP400.
NOTE This site requires a login. If you do not have a user account, you can register
for free.
STEP 3 When the Download Software page appears, click the link under the Latest
Releases folder.
STEP 4 On the right side of the page, click the link for the BIN file.
STEP 6 Read the license agreement, and then click Agree at the end of the page.
STEP 7 When the File Download window appears, click Save, and then save the file in the
desired location, such as your Windows Desktop.
• Please select a file to upgrade the firmware: Click Browse and select the
firmware upgrade file that you downloaded from Cisco.com.
• Start to Upgrade: After you have selected the appropriate file, click this
button, and follow the on-screen instructions.
Restore Configuration
To use this option, you must have previously backed up its configuration settings.
• Please select a file to restore: Click the Browse button and select the
configuration file.
• Restore: To restore the configuration settings, click this button and follow
the on-screen instructions.
You can use the Status screens to view information about your WRP400.
How Do I...
? • View the firmware version, the router name, the host
name, the Internet MAC address and the current
time?
See “Status > Router,” on page 102.
• View the status of the Internet connection?
See “Internet Connection,” on page 103.
• View the status and basic information about my
mobile network?
See “Status > Mobile Network,” on page 104
• View information about my local wired network?
See “Status > Local Network,” on page 106.
• View information about the DHCP server and DHCP
Table?
See “Status > Local Network,” on page 106
• View information about my wireless network?
See “Status > Wireless Network,” on page 108.
Router Information
• Firmware Version: The version number of the current firmware is
displayed.
• Host Name: If required by your service provider, this was entered on the
Basic Setup screen.
• Domain Name: If required by your service provider, this was entered on the
Basic Setup screen.
Internet Connection
This section shows the current network information. It varies depending on the
Internet connection type selected on the Basic Setup screen.
• Connection Up Time: The period of time that the Mobile USB modem has
been connected to the Internet during this session
• Card Model: The model number of your Mobile USB modem data card
• Card Firmware: The firmware that is installed on your Mobile USB modem
data card
• Carrier: The network service provider that is used for Internet connection
Local Network
• Local MAC Address: The MAC address of the local, wired interface of the
WRP400 is displayed.
DHCP Server
• DHCP Server: The status of the DHCP server function is displayed.
• DHCP Clients Table: Click this button to view a list of computers that are
using the WRP400 as a DHCP server.
• Wireless MAC Address: The wireless MAC address of the local, wireless
interface is displayed.
• Network Name (SSID): The network name, which is also called the SSID, is
displayed.
You can use the Voice screens to manage the voice gateway features of the
WRP400.
How Do I...
? • View the Voice screens?
See “Access to the Voice Screens,” on page 109
• View product information, system status, and line
status?
See “Voice > Info,” on page 110
• Change the password for user access to the Voice
screens?
See “Voice > System,” on page 113
• Set call forwarding, speed dial, supplementary
services, and ring settings?
See “Voice > User 1/2,” on page 114
• Configure the Admin login?
See “Voice > Admin Login,” on page 118
NOTE In most cases, you do not need to use the administrative screens. Contact your
service provider for more information.
• Client Certificate: The status of the client certificate, which indicates that
the WRP400 has been authorized by your service provider,
System Status
• Current Time: The current date and time of the WRP400 are displayed.
• Elapsed Time: The amount of time elapsed since the last reboot of the
WRP400
• RTP Packets Sent: The number of RTP packets sent by the WRP400
• RTP Bytes Sent: The number of RTP bytes sent by the WRP400
• RTP Packets Recv: The number of RTP packets received by the WRP400
• RTP Bytes Recv: The number of RTP bytes received by the WRP400
• SIP Messages Sent: The number of SIP messages sent by the WRP400
• SIP Bytes Sent: The number of SIP bytes sent by the WRP400
• SIP Bytes Recv: The number of SIP bytes received by the WRP400
• Hook State: The status of the Internet phone line’s readiness. “On” indicates
that it is ready for use, while “Off” indicates that it is in use.
• Registration State: The status of the line’s registration with the service
provider
• Last Registration At: The last date and time the line was registered are
displayed.
• Next Registration In: The number of seconds until the next registration
• Message Waiting: This indicates whether you have new voicemail waiting.
• Call Back Active: This indicates whether a call back request is in progress.
• Mapped SIP Port: The port number of the NAT mapped SIP port
• Call 1/2 Remote Hold: This indicates whether the far end has placed the
call on hold.
• Call 1/2 Callback: This indicates whether the call was triggered by a call
back request.
• Call 1/2 Peer Phone: The phone number of the internal phone
• Call 1/2 Decode Latency: The number of milliseconds for decoder latency
• Call 1/2 Round Trip Delay: The number of milliseconds for delay
• Call 1/2 Mapped RTP Port: The number of the NAT mapped RTP port
• Call 1/2 Media Loopback: The Media Loopback feature allows the service
provider to test the quality of the connection to the WRP400. The status of
the feature
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
Miscellaneous Settings
No settings are displayed.
NOTE After you enter settings on this page, click Save Settings to apply your changes, or
click Cancel Changes to cancel your changes.
• Cfwd All Dest: Enter the number for the Call Forward All Service feature
(when you want to forward all calls).
• Cfwd Busy Dest: Enter the number for the Call Forward Busy feature (when
the line is busy).
• Cfwd No Ans Dest: Enter the number for the Call Forward No Answer
feature (when the line is not answered).
• Cfwd No Ans Delay: Enter the number of seconds to wait before the Call
Forward No Answer feature is triggered. The default is 20.
• Cfwd Sel1-8 Caller: Enter the caller number pattern to trigger the Call
Forward Selective (1-8) feature.
• Cfwd Sel1-8 Dest: Enter the forward number for the Call Forward Selective
(1-8) feature.
• Cfwd Last Caller: Enter the caller number that is actively forwarded to the
Cfwd Last Dest number when the Call Forward Last activation code is used.
• Cfwd Last Dest: Enter the forward number for the Cfwd Last Caller feature.
• Block Last Caller: Enter the ID of the caller blocked via the Block Last Caller
service.
• Accept Last Caller: Enter the ID of the caller accepted via the Accept Last
Caller service.
• Block CID Setting: Select whether you want to block Caller ID for all calls,
yes or no. The default is no.
• Block ANC Setting: Select whether you want to block anonymous calls,
yes or no. The default is no.
• DND Setting: Select whether you want to use the Do Not Disturb (DND)
feature, Yes or no. The default is no.
• CID Setting: Select whether you want to enable Caller ID generation, yes or
no. The default is yes.
• CWCID Setting: Select whether you want to enable Caller ID for Call
Waiting, yes or no. The default is yes.
• Dist Ring Setting: Select whether you want to use the Distinctive Ring
feature, Yes or no. The default is yes.
• Message Waiting: Select whether you want to use the Message Waiting
feature, yes or no. The default is no.
Ring Settings
• Default Ring: Select the default ringing pattern for all callers. The default is
1.
• Default CWT: Select the default CWT pattern for all callers. The default is 1.
• Hold Reminder Ring: Select the ring pattern that will remind you of a call on
hold when the phone is on-hook. The default is 8.
• Call Back Ring: Select the ring pattern for call back notification. The default
is 7.
• Cfwd Ring Splash Len: Enter the duration of the ring splash when a call is
forwarded. The range is 0 to 10.0 seconds. The default is 0.
• VMWI Ring Splash Len: Enter the duration of the ring splash when new
messages arrive before the VoiceMail Waiting Indication (VMWI) signal is
applied. The range is 0 to 10.0 seconds. The default is 0.
Click Save Settings to apply your changes, or click Cancel Changes to cancel your
changes.
NOTE In most cases, you do not need to use the administrative screens. Contact your
service provider for more information.
Overview
This chapter explains how to use the Interactive Voice Response (IVR) Menu to
configure the network settings. Use your telephone’s keypad to enter your
commands and select choices, and the WRP400 will use voice responses.
STEP 1 Use a telephone connected to the Phone 1 or 2 port of the WRP400. (You can only
access the IVR Menu through an analog telephone, not any of the Internet phones.)
STEP 2 Press **** (in other words, press the star key four times).
STEP 3 Wait until you hear the response, “Configuration menu. Please enter the option
followed by the # (pound) key, or hang up to exit”.
Menu Commands
Refer to the following table that lists actions, commands, menu choices, and
descriptions. After you select an option, press the # (pound) key. To exit the menu,
hang up the telephone.
If the menu is inactive for more than one minute, the WRP400 will time out. To re-
enter the menu, press ****.
NOTE If your questions are not addressed here, refer to the Application Notes and other
Technical Resources on Cisco Partner Central website for Voice and Conferencing,
at the following URL:
http://www.cisco.com/web/partners/sell/smb/products/
voice_and_conferencing.html
General Troubleshooting
Q. My computer cannot connect to the Internet.
Follow these instructions until your computer can connect to the Internet:
a. Make sure that the WRP400 is powered on. The Power LED should be
green and not flashing.
b. If the Power LED is flashing, then power off all of your network devices,
including the modem, the WRP400, and the computers. Wait 30 seconds.
Then power on each device in the following order:
- WRP400
- Computer
a. Make sure the telephone is plugged into the appropriate port, Phone 1 or
2.
c. Make sure your telephone is set to its tone setting (not pulse).
d. Make sure your network has an active Internet connection. Try to access
the Internet, and check to see if the WRP400 Internet LED is lit. If you do
not have a connection, then power off all of your network devices,
including the modem, the WRP400, and the computers. Wait 30 seconds.
Then power on each device in the following order:
- WRP400
e. Verify your account information and confirm that the phone line is
registered with your Internet Telephony Service Provider (ITSP).
- Cordless phone: If you are using the WRP400 wireless function and a
cordless phone, they may be using the same frequency and may
interfere with each other. Move the cordless phone farther away from
the WRP400.
If your modem does not have an Ethernet port, then it is a modem for
traditional dial-up service. To use the WRP400, you need a cable/DSL
modem and a high-speed Internet connection.
After you have installed the WRP400, it will automatically connect to your
Internet Service Provider (ISP) or Internet Telephony Service Provider
(ITSP), so you no longer need to connect manually.
Q. The DSL telephone line does not fit into the WRP400 Internet port.
The WRP400 does not replace your modem. You still need your DSL
modem in order to use the WRP400. Connect the telephone line to the DSL
modem, insert the setup CD into your computer, and then follow the
on-screen instructions.
Launch the web browser and perform the following steps (these steps are
specific to Internet Explorer but are similar for other browsers):
d. Click OK.
Q. The WRP400 does not have a coaxial port for the cable connection.
The WRP400 does not replace your modem. You still need your cable
modem in order to use the WRP400. Connect your cable connection to the
cable modem, insert the setup CD into your computer, and then follow the
on-screen instructions.
Make sure the wireless network name or SSID is the same on both the
computer and the WRP400. If you have enabled wireless security, then
make sure the same security method and key are used by both the
computer and the WRP400.
a. Launch the web browser on your computer, and enter the default IP
address of the WRP400, 192.168.15.1, in the Address field. Then press
Enter.
NOTE If you place the WRP400 behind a primary router with the IP address
of 192.168.15.1, then the WRP400 will automatically assume a new
default IP address, 192.168.16.1.
b. A login screen appears. The first time you open the web-based utility,
use the default user name and password, admin. (You can set a new
password from the Administration tab’s Management screen.) Then click
OK.
Your service provider may control the settings for the second wireless
network (SSID2). Contact your service provider for more information.
If the WRP400 is not working properly after an upgrade, you may need to
perform a factory reset. There are two ways to perform a factory reset.
- Option 1: Press and hold the reset button located on the side panel for
approximately ten seconds.
NOTE Service Providers: If version 2.0 or higher is installed, and you want to
downgrade a device to version 1.0, first downgrade to version 1.01.00.
Then downgrade to version 1.0. This interim firmware is designed to
ensure that the version 2.0 settings are reconfigured for version 1.0.
a. Make sure that you have the latest mobile-support firmware loaded on
your WRP400. To download the latest firmware, go to the WRP400
product page on www.cisco.com/en/US/products/ps10028/index.html
b. Make sure that your USB device is on the list of supported Mobile
Broadband USB Modems. For more information, visit the WRP400
product page on www.cisco.com/en/US/products/ps10028/index.html
c. If you're installing a Mobile Broadband USB modem, make sure that your
modem is activated with a data service, and verify that it can be used on
your computer.
Q. The Power LED is continuously flashing green and orange. What does it
mean?
When you plug in a USB device, the Power LED indicates the progress of
initialization. After successful initialization, the Power LED shines steady
green.
If the device fails to initialize, the LED continues to flash green and orange. In
this case, check to make sure that you have the latest firmware, that your
USB device is supported, and that your modem is activated with a data
service, as described above.
When a USB modem is installed, the Power LED indicates the status of the
mobile network connection. Continuous flashing orange means the router
failed to connect to the Internet through the mobile network connection and
is trying again. One possible explanation is that the router cannot get a
strong signal from the mobile network. Consider moving the router to a
location where you have a stronger signal. The Power LED shines steady
orange upon a successful mobile network connection,
a. Make sure that you have the latest mobile-support firmware loaded on
your WRP400. To download the latest firmware, go to the WRP400
product page on www.cisco.com/en/US/products/ps10028/index.html
c. If you're installing a Mobile Broadband USB modem, make sure that your
modem is activated with a data service, and verify that it can be used on
your computer.
d. Some mobile network service providers require that you enter specific
information such as APN, Dial Number, User Name, and Password. This
information can be obtained from your service provider, if required. Log
on to the WRP400 administration web server and input the correct
settings on the Setup > Mobile Network page, the Mobile Network Setup
section.
e. Make sure that you input the correct SIM PIN if you lock your SIM with a
PIN code.
Disconnecting from your mobile broadband service when not in use may
provide savings on usage costs or prevent unnecessary downloads. To
disconnect, you can use one of the following methods:
- Option 2: Log on to the WRP400 web-based utility. Click Setup tab >
Mobile Network page. Click the Disconnect button.
NOTE The Disconnect button appears only when Connect mode is set on
Manual. For more information, see “Setup > Connection Recovery,”
on page 46.
b. Enter the IP address of the WRP400 in the Address field (the default IP
address is 192.168.15.1). Then press Enter.
c. When prompted, complete the User name and Password fields (the
default user name and password is admin). Click OK.
e. Click the Mobile Network tab. In the Mobile Network Status section, on
the Carrier line, you will see the name of the network that you are
currently using.
• G.729 AB
NOTE Many specifications are programmable within a defined range or list of options.
Please see the ATA Administration Guide for details. The target configuration
profile is uploaded to the WRP400 at the time of provisioning.
This device has been tested and passed co-located EMC / RF exposure test with
the following three 3G cards, as described in this filing. Other 3G cards with
substantially similar physical dimensions, construction, and electrical and RF
characteristics may or may not comply with FCC rule, please consult manufacture
before purchase.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter. IEEE 802.11b or 802.11g operation of this product in the
USA is firmware-limited to channels 1 through 11.
CAUTION:
2. This device must accept any interference, including interference that may cause
undesired operation of the device.
This device has been tested and passed co-located EMC / RF exposure test with
the following three 3G cards, as described in this filing. Other 3G cards with
substantially similar physical dimensions, construction, and electrical and RF
characteristics may or may not comply with FCC rule, please consult manufacture
before purchase.
L’émetteur ne doit pas être placé près d’une autre antenne ou d’un autre émetteur,
ou fonctionner avec une autre antenne ou un autre émetteur.
Wireless Disclaimer
The maximum performance for wireless is derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower wireless network
capacity, data throughput rate, range and coverage. Performance depends on
many factors, conditions and variables, including distance from the access point,
volume of network traffic, building materials and construction, operating system
used, mix of wireless products used, interference and other adverse conditions.
Telepermit Statement
The cabling between the phone port and the phone shall not exceed 100 metres.
English: This equipment is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
[Bulgarian]:
[Czech]:
Dansk Dette udstyr er i overensstemmelse med de væsentlige krav og andre relevante
[Danish]: bestemmelser i Direktiv 1999/5/EF.
Deutsch Dieses Gerät entspricht den grundlegenden Anforderungen und den weiteren
[German]: entsprechenden Vorgaben der Richtlinie 1999/5/EU.
Español Este equipo cumple con los requisitos esenciales asi como con otras
[Spanish]: disposiciones de la Directiva 1999/5/CE.
[Greek]:
Français Cet appareil est conforme aux exigences essentielles et aux autres dispositions
[French]: pertinentes de la Directive 1999/5/EC.
Italiano Questo apparato é conforme ai requisiti essenziali ed agli altri principi sanciti
[Italian]: dalla Direttiva 1999/5/CE.
Latviski
[Latvian]:
[Lithuanian]:
Nederlands Dit apparaat voldoet aan de essentiele eisen en andere van toepassing zijnde
[Dutch]: bepalingen van de Richtlijn 1999/5/EC.
Malti
[Maltese]:
Magyar
[Hungarian]:
Polski
[Polish]:
Português Este equipamento está em conformidade com os requisitos essenciais e outras
[Portuguese]: provisões relevantes da Directiva 1999/5/EC.
Suomi
[Finnish]:
Svenska
[Swedish]:
Latviski
Malti
Magyar
Polski
Suomi
Svenska
For all products, the Declaration of Conformity (DofC) is available through one or
more of these options:
The following standards were applied during the assessment of the product
against the requirements of the Directive 1999/5/EC:
Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC) are
required for operation in the 5 GHz band.
DFS: The equipment meets the DFS requirements as defined in ETSI EN 301 893.
This feature is required by the regulations to avoid interference with Radio
Location Services (radars).
TPC: For operation in the 5 GHz band, the maximum power level is 3 dB or more
below the applicable limit. As such, TPC is not required.
CE Marking
For the Wireless-N, -G, -B, and/or -A products, the following CE mark, notified body
number (where applicable), and class 2 identifier are added to the equipment.
or
or
or
Check the CE label on the product to find out which notified body was involved
during the assessment.
National Restrictions
This product may be used in all EU countries (and other countries following the EU
directive 1999/5/EC) without any limitation except for the countries mentioned
below:
Ce produit peut être utilisé dans tous les pays de l’UE (et dans tous les pays
ayant transposés la directive 1999/5/CE) sans aucune limitation, excepté pour
les pays mentionnés ci-dessous:
Questo prodotto è utilizzabile in tutte i paesi EU (ed in tutti gli altri paesi che
seguono le direttive EU 1999/5/EC) senza nessuna limitazione, eccetto per i
paesii menzionati di seguito:
In the majority of the EU and other European countries, the 2,4- and 5-GHz bands
have been made available for the use of wireless local area networks (LANs). The
table labeled “Overview of Regulatory Requirements for Wireless LANs” provides
an overview of the regulatory requirements applicable for the 2,4- and 5-GHz
bands.
Later in this document you will find an overview of countries in which additional
restrictions or requirements or both are applicable.
2400-2483.5 100 X
5150-5350* 200 X
5470-5725* 1000 X
*Dynamic Frequency Selection and Transmit Power Control are required in the
frequency ranges of 5250-5350 MHz and 5470-5725 MHz.
Denmark
In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage.
France
For 2,4 GHz, the product should not be used outdoors in the band 2454 - 2483,5
MHz. There are no restrictions when used in other parts of the 2,4 GHz band when
used indoors. Check http://www.arcep.fr/ for more details.
Pour la bande 2,4 GHz, l’ équipement ne doit pas être utilisé en extérieur dans
la bande 2454 - 2483,5 MHz. Il n’y a pas de restrictions pour des utilisations en
intérieur dans d’autres parties de la bande 2,4GHz. Consultez http://
www.arcep.fr/ pour de plus amples détails.
Italy
This product meets the National Radio Interface and the requirements specified in
the National Frequency Allocation Table for Italy. Unless this 2,4-GHz wireless LAN
product is operating within the boundaries of the owner’s property, its use
requires a “general authorization.” Please check http://www.comunicazioni.it/it/
for more details.
Latvia
The outdoor usage of the 2,4 GHz band requires an authorization from the
Electronic Communications Office. Please check http://www.esd.lv for more
details.
Notes:
1. Although Norway, Switzerland and Liechtenstein are not EU member states, the
EU Directive 1999/5/EC has also been implemented in those countries.
2. The regulatory limits for maximum output power are specified in EIRP. The EIRP
level of a device can be calculated by adding the gain of the antenna used
(specified in dBi) to the output power available at the connector (specified in
dBm).
Ceština (Czech) - Informace o ochran životního prostedí pro zákazníky v zemích Evropské unie
Evropská smrnice 2002/96/ES zakazuje, aby zaízení oznaené tímto symbolem na produktu anebo na
obalu bylo likvidováno s netídným komunálním odpadem. Tento symbol udává, že daný produkt
musí být likvidován oddlen od bžného komunálního odpadu. Odpovídáte za likvidaci tohoto
produktu a dalších elektrických a elektronických zaízení prostednictvím urených sbrných míst
stanovených vládou nebo místními úady. Správná likvidace a recyklace pomáhá pedcházet
potenciálním negativním dopadm na životní prostedí a lidské zdraví. Podrobnjší informace o
likvidaci starého vybavení si laskav vyžádejte od místních úad, podniku zabývajícího se likvidací
komunálních odpad nebo obchodu, kde jste produkt zakoupili.
Italiano (Italian) - Informazioni relative all’ambiente per i clienti residenti nell’Unione Europea
La direttiva europea 2002/96/EC richiede che le apparecchiature contrassegnate con questo
simbolo sul prodotto e/o sull’imballaggio non siano smaltite insieme ai rifiuti urbani non
differenziati. Il simbolo indica che questo prodotto non deve essere smaltito insieme ai normali
rifiuti domestici. È responsabilità del proprietario smaltire sia questi prodotti sia le altre
apparecchiature elettriche ed elettroniche mediante le specifiche strutture di raccolta indicate dal
governo o dagli enti pubblici locali. Il corretto smaltimento ed il riciclaggio aiuteranno a prevenire
conseguenze potenzialmente negative per l’ambiente e per la salute dell’essere umano. Per ricevere
informazioni più dettagliate circa lo smaltimento delle vecchie apparecchiature in Vostro possesso,
Vi invitiamo a contattare gli enti pubblici di competenza, il servizio di smaltimento rifiuti o il negozio
nel quale avete acquistato il prodotto.
Polski (Polish) - Informacja dla klientów w Unii Europejskiej o przepisach dotyczcych ochrony
rodowiska
Dyrektywa Europejska 2002/96/EC wymaga, aby sprzt oznaczony symbolem znajdujcym si na
produkcie i/lub jego opakowaniu nie by wyrzucany razem z innymi niesortowanymi odpadami
komunalnymi. Symbol ten wskazuje, e produkt nie powinien by usuwany razem ze zwykymi
odpadami z gospodarstw domowych. Na Pastwu spoczywa obowizek wyrzucania tego i innych
urzdze elektrycznych oraz elektronicznych w punktach odbioru wyznaczonych przez wadze krajowe
lub lokalne. Pozbywanie si sprztu we waciwy sposób i jego recykling pomog zapobiec potencjalnie
negatywnym konsekwencjom dla rodowiska i zdrowia ludzkiego. W celu uzyskania szczegóowych
informacji o usuwaniu starego sprztu, prosimy zwróci si do lokalnych wadz, sub oczyszczania miasta
lub sklepu, w którym produkt zosta nabyty.
This appendix describes additional resources that are available to help you and
your customer obtain the full benefits of the SPA9000 Voice System.
Resource Location
Technical www.cisco.com/en/US/products/ps10024/
Documentation tsd_products_support_series_home.html
Firmware www.cisco.com/en/US/products/ps10024/index.html
Downloads
Regulatory www.cisco.com/en/US/products/ps10024/
Compliance and tsd_products_support_series_home.html
Safety Information