Health Informatics in Developing Countries
Health Informatics in Developing Countries
Objectives: Information technology is an essential tool to improve patient safety and the quality of care, and to reduce health-
care costs. There is a scarcity of large sustainable implementations in developing countries. The objective of this paper is to
review the challenges faced by developing countries to achieve sustainable implementations in health informatics and possible
ways to address them. Methods: In this non-systematic review of the literature, articles were searched using the keywords medi-
cal informatics, developing countries, implementation, and challenges in PubMed, LILACS, CINAHL, Scopus, and EMBASE. The
authors, after reading the literature, reached a consensus to classify the challenges into six broad categories. Results: The authors
describe the problems faced by developing countries arising from the lack of adequate infrastructure and the ways these can
be bypassed; the fundamental need to develop nationwide e-Health agendas to achieve sustainable implementations; ways to
overcome public uncertainty with respect to privacy and security; the difficulties shared with developed countries in achieving
interoperability; the need for a trained workforce in health informatics and existing initiatives for its development; and strategies
to achieve regional integration. Conclusions: Central to the success of any implementation in health informatics is knowledge of
the challenges to be faced. This is even more important in developing countries, where uncertainty and instability are common.
The authors hope this article will assist policy makers, healthcare managers, and project leaders to successfully plan their imple-
mentations and make them sustainable, avoiding unexpected barriers and making better use of their resources.
Keywords: Medical Informatics, Developing Countries, Public Health Informatics, Health Planning, Health Manpower
4 www.e-hir.org http://dx.doi.org/10.4258/hir.2014.20.1.3
HI in Developing Countries
customized Electronic Health Records (EHRs) with no pro- cieties could advance the generation of regional or national
gramming experience [24,25]. OpenMRS has been imple- agendas that enable or facilitate the implementation of HI
mented in many developing countries in Africa, Asia, and programs through economic incentives and professional
Central and Latin America [9,26]. training programs.
It is noteworthy that the direct costs of HI implementations
can be large, which makes long-term commitments neces- 3. Overcoming Uncertainty, Ethics and Legal Considerations
sary to maintain them. It is common for these programs to Overcoming uncertainty represents a challenge in every new
rely on donor funding for the pilot stages [11], and when implementation. In the process of implementing an EHR,
looking for opportunities to scale up, alternative sources of explicit and broad legal regulation is needed. Otherwise, re-
financing are needed. These can be difficult to obtain in re- sistance to adoption may be a barrier to overcome [35].
source constrained countries, where an e-Health agenda has Ethical considerations must also be acknowledged at an
to compete with more basic needs, like food, healthcare and early stage [36,37]. Patients enrolled in healthcare systems
education [7]. These infrastructure limitations in networks, must trust those invested with the responsibility to safeguard
hardware, and software must be considered before planning their personal information [38,39]. These challenges are
an e-Health project in developing countries [27]. similar worldwide, but their consequences are less serious
in developed countries, because their legal frameworks have
2. Development of Health IT Agendas better support for digital agendas [33].
A comprehensive nationwide e-Health agenda that con- Furthermore, security issues and legal accountability might
templates most of the challenges we address in this review represent a significant obstacle in the implementation process
is vital [9]. The development of health IT agendas has been [40,41]. The high levels of legal uncertainty present in most
attracting increasing interest in recent years. The need for developing countries could act in two antagonistic modes. On
health IT application frameworks to better develop and sus- one side, the lack of legalization in the field could be an incen-
tain IT projects has been advocated by the United Nations, tive to work more freely. On the other side, the lack of needed
the World Health Organization (WHO), and other interna- laws could delay the start of implementations, while countries
tional organizations [28]. wait for a framework to organize such programs. Still, in one
Worldwide, large amounts of health data are electronically way or another, the number of initiatives is lower than expect-
collected, but information is scattered and is not useful for ed when compared to developed countries.
high-quality decision-making. Further development in HI To manage these challenges, local health personnel need
will require the implementation of clear data standards in to acquire knowledge of legal frameworks and medical eth-
order to be of optimal value, and this situation demands a ics. There is an urgent need to enhance the teaching of the
clear framework for understanding and moving forward on discipline at both the undergraduate and postgraduate levels
e-Health [29]. [42]. This teaching must accompany any efforts being made
Many developed countries have advanced in the develop- towards a sustainable implementation [43].
ment of e-Health agendas: Canada, Australia, and Denmark
among others [30-32]. In 2010, the Economic Commission 4. Lack of Use of Common Interoperability Standards
for Latin America and the Caribbean (ECLAC), described the It is common for HIS to be fragmented, incomplete, inac-
advances made and the difficulties encountered by five devel- curate, and isolated, and this problem is even more explicit
oped countries (Belgium, Sweden, Spain, United Kingdom, in developing countries. This leads to information silos, and
and Denmark) while implementing e-Health actions [33]. the information contained inside them cannot be used for
e-Health agendas have suffered from a lack of sufficient patient care or data analysis [44].
focus and targeted priorities in developing countries. Few To overcome this problem, the effective use of standards is
of them have sufficiently strong and effective HIS to meet of cardinal importance [45]. The ability to exchange and use
all their diverse needs. However, since 2008, more than 20 information between different systems (interoperability) is a
developing countries have been working on health informa- fundamental requirement to accomplish healthcare goals [46];
tion strategic plans, supported by the WHO’s Health Metrics the most important consequence of the lack of interoperability
Network, a global partnership created in 2005, dedicated to is the loss of the continuity of care among practitioners.
assessing and strengthening national HIS [34]. The WHO asked its member countries to adopt standards
In this sense, private initiatives could generate a positive for effective information exchange between healthcare actors
impact in the disclosure of these programs. International so- and e-Health implementations through a resolution in its
66th World Assembly [47]. ships between United States and international academic pro-
Some of the aspects that need to be addressed to achieve grams to expand informatics training in India, Latin Ameri-
effective interoperability are the correct and unambiguous ca, and Africa [53] as well as the AMIA’s Global Partnership
identification of patients, improved cooperation among Program, funded by the Bill and Melinda Gates Foundation,
stakeholders to ensure the consistent application of stan- with the goals of promoting project-centric approaches to
dards across different domains, the use of data interchange training in developing countries to expand the local capacity
standards to ensure syntactic interoperability, the application to continue programs in the future [54].
of semantic interoperability with the use of standard termi- Another approach to this problem is the use of telemedi-
nologies, and the use of quality measures to assure that data cine and mobile devices to connect trained resources with
is accurate and relevant [45]. the population in need. This is especially useful in rural areas
Most of the standards needed to create interoperable sys- located far from urban centers where the specialized work-
tems exist today, and are the same as those required in devel- force tends to live. One example is the experience in India of
oped countries. The problem is that different groups select using mobile tools for the screening of retinopathy [55].
different standards for the same purposes. Governments All of these actions are recognized as essential for advanc-
and stakeholders must be aware of these issues and advance ing educational programs and implementing systems in ways
methods of reaching consensus on the common and consis- that are compatible with local culture and healthcare needs,
tent use of standards. International initiatives showing the and should be coordinated with current efforts being made
benefits of defined standards could improve and accelerate by the International Medical Informatics Association (IMIA)
the process to define these standards in developing regions. through education working groups [56].
In the same way, international standard societies should
help these countries in the process of implementing these 6. Regional Integration
interoperability programs by disseminating its standards and The US Office of the National Coordinator for Health Infor-
training staff. mation Technology and the Institute of Medicine, recogniz-
ing the importance of integrating and sharing experiences,
5. Lack of a Trained Workforce are committed to helping organizations share approaches
There is widespread agreement that an appropriately trained to improve their likelihood of success. The flow of informa-
workforce is a critical dimension if sustained progress is to tion needs to be nurtured to allow for the dissemination of
be achieved. There are too few well-trained medical infor- potential patient safety issues, such as those involved in the
maticians, and they have an inadequate geographic distribu- implementation of HIS.
tion to meet the needs and expertise necessary for health IT The communication of existing projects, as well as of past
implementations [42,48]. experiences has proven to be a challenge in developing
The general model to train the workforce needed emerged countries [57]. Critical to the transition from a pilot project
from the e-Capacity meeting in Bellagio in 2008, during to a sustainable implementation is the sharing of resources,
which components of the educational strategy to train clini- experiences, and lessons learned from other projects [16,27].
cal informaticians and improve the level of informatics Traditionally, the communication of medical knowledge,
knowledge, skills, and attitudes in both formally and infor- research, and advances has been achieved by the publication
mally trained health workers were described [49]. of articles in scientific journals. Yet, this task also represents
Educational programs are emerging around the world. Dif- an obstacle in developing countries, and HI is not excluded.
ferent degrees of specialization are needed, from graduate Publication and retrieval of HI scientific material can be fa-
education to shorter courses. One example is the American cilitated quickly with relatively little expenditure when com-
Medical Informatics Association’s (AMIA’s) 10 × 10 initia- pared with other investments needed [58]. For example, the
tive, a program that aimed to train 10,000 professionals in open-access approach to publishing helps authors in under-
HI by 2010 [50]. Since its introduction, AMIA has been developed regions share information [57].
working alongside local institutions in developing countries, The IMIA, through its working group for development, has
such as Argentina and Singapore, to create an international focused on this challenge, creating a global repository for
version adapted to local needs [51,52]. all ongoing projects related to health IT, with the hope that
Other initiatives include the Informatics Training for Glob- it will fulfill the final goal of connecting all the actors work-
al Health Program of the Fogarty International Center, US ing in HI solutions for developing countries. The site is still
National Institutes of Health, that maintains eight partner- relatively new as it was introduced in July 2013, and manag-
6 www.e-hir.org http://dx.doi.org/10.4258/hir.2014.20.1.3
HI in Developing Countries
Resource and infrastructure limi- Use wireless networks and mobile phones, adopt open source software, and create programs
tations to diminish the digital divide
Development of health IT agendas Generate regional or national agendas that facilitate the implementation of informatization
programs through economic incentives and professional training programs
Overcoming uncertainty, ethics Create explicit and broad legal regulation to overcome resistance to adoption
and legal considerations Enhance the teaching of medical ethics at both undergraduate and postgraduate level
Lack of use of common interoper- Advance methods for reaching consensus for the common and consistent use of standards
ability standards International standard societies should help in the process
Lack of a trained workforce Implement educational programs or use partnerships with trusted institutions
Use telemedicine and mobile devices to connect the trained resources with the population
in need
Regional integration Communicate successful programs in the region, and share experiences on implementing
programs and teaching resources
ing the input of data by project leaders has proven difficult Although the challenges described in this article could be
mostly due to lack of knowledge of the tool [59]. Efforts common to all the countries in this group, it is possible that
to communicate successful programs in the region and to they are not the only ones to be considered. Moreover, these
share experiences in implementing programs and teaching challenges are discussed in relation to developing countries,
resources could have a big impact on the dissemination of where implementers must be aware of common barriers and
these initiatives. difficulties that can strain efforts in all IT implementations.
We hope this article will assist policy makers, healthcare
IV. Conclusions managers, and project leaders to successfully plan their
implementations and make them sustainable, to avoid unex-
Knowing the challenges to be faced is important for the suc- pected barriers as much as possible, and to make better use
cess of any implementation in HI. This is especially relevant of their resources.
in developing countries where uncertainty and instability are
very common. Conflict of Interest
We have reviewed the problems faced by developing coun-
tries arising from the lack of adequate infrastructure, and the No potential conflict of interest relevant to this article was
ways these problems can be bypassed. The issues that must reported.
be addressed include: the fundamental need to develop na-
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