Crash course

in Office 365
Quick tips to save you time for your
growing business
Introduction
You and your team are probably among the 1.2 billion
people worldwide who have used Office 365. You’re
familiar with standard apps like Word, Excel, Outlook
and PowerPoint. But when it comes to your business’s
ever-changing needs and challenges, there’s more
to Office 365 than meets the eye. From business
intelligence programs to communication and
teamwork solutions, advances in these productivity
tools are changing the way we live and work. And
whether your team’s concerns revolve around topics
like security, mobile device management or working
remotely, a shift to the cloud can do more for your
growing business than ever before.

In this e-book, you’ll learn how to make the best use

of specific Office 365 apps across six critical areas of
your business: mobility, teamwork, communication,
security, productivity and insights.

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Table of contents

Chapter 1
Mobility takes business out of the office..................................................................... 4

Chapter 2
Working together works.................................................................................................13

Chapter 3
Communication is king................................................................................................... 23

Chapter 4
Technology drives efficiency......................................................................................... 32

Chapter 5
Protect your data............................................................................................................. 37

Chapter 6
Unleash the power of data............................................................................................ 43

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Chapter 1

Mobility takes
business out of
the office
With premium versions of Word, Excel and PowerPoint, along with a user
interface optimised for Android or iOS phones or tablets, Office 365 lets your
team perform at their best, whether in or out of the office.

4
“We hear from millennials that
flexible working is a high priority.
And we believe that when you
respect individuals for who they
are and how they operate, it
increases productivity significantly.
By giving employees Office 365
cloud-based components, we’re
able to create a more fluid,
flexible approach to the physical
workplace.”

Carl Dawson
IT Director, Marks & Spencer
 Mobility takes business out of the office

Word

Add comments in
Word via your phone
Need to give feedback to a colleague while
commuting? Edit documents on your Android or
iPhone with the Word mobile app.

To add comments.
Tap anywhere in a document, then click Edit.

Type your comments. If this is your first time adding

a comment, you’ll be asked to enter a username so
other people know who has edited the document.

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 Mobility takes business out of the office

Excel

Four team-friendly
Excel shortcuts
Think Excel is a desktop-only program? Think again.
You can do just about everything in Excel on your
smartphone or tablet.

1. Formulas
Calculate formulas on the mobile app by tapping the
Formulas tab

2. Easy access to your files

Save Excel files to OneDrive and access them quickly
on any device.

3. Built-in keyboard
Add formulas with ease with your tablet’s onscreen
keyboard.

4. Recommended charts
Quickly visualise data with a few taps of a finger with
the Recommended Charts feature – perfect for smaller
screens.

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Mobility takes business out of the office

PowerPoint

Mobile PowerPoint
has its perks
Prep and present on the go
Need to fix something on the way to a presentation?
Use the PowerPoint app to make changes from your
smartphone or tablet.

Keep notes at your fingertips

Read presentation notes directly from your phone.

Cut the cords

No need for bulky laptop cords and cables. Presenter
View gives you full control over what your audience
sees, only showing speaker notes on your tablet. New
ink, laser pointer and highlighting features help to
emphasise key concepts as you present.

Know your talking points

Ink your notes to help emphasise key points.

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 Mobility takes business out of the office

OneDrive

Sharing made easy

OneDrive enables effortless access to files, so you
can work from anywhere and share your work with
your team, wherever they are. Preview more than 270
common file types, including PDFs, Photoshop PSDs,
Illustrator AIs, Visio files, DICOM medical images and
more. You can even stream video on demand without
waiting for it to download.

Confidently share your files, safe in the knowledge

that others will be able to access them seamlessly and
securely. Share a file or folder with specific people or
send a link that gives access to anyone who needs it,
inside or outside your organisation. In addition, you
can control how long a link provides access for, and
you can easily view and modify permissions you have
granted.

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 Mobility takes business out of the office

Microsoft Teams

Communicate in real
time
For the increasing number of organisations that can’t
always get everyone in the same room, Teams provides
a rich and immersive meeting experience where
workers can add Office files – such as PowerPoint
documents with animations – via desktop or mobile
for calls or chat.

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 Mobility takes business out of the office

Sway

Create beautifully on
the go
Sway makes it quick and easy to create and share
polished, interactive reports, presentations, personal
stories, and more, all from your mobile device. Add
your content, and Sway does the rest.

Create quickly
• Start a Sway from photos on your mobile device.
• Start a Sway by choosing a template.
• Access your content anywhere, and continue to
edit your previous Sways while on the go.

Work on Sways with others with minimal effort

• Co-author with others near you using your iPhone.
• Share an edit link with anyone to give them access
to the Sway on their mobile or desktop device.

Easily add content

Use any photos or videos from your mobile device.

Share with ease

Every Sway is integrated with mobile share options.
Just send a link to someone – they’ll be able to view
your creation without signing up or downloading
additional software.

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Mobility takes business out of the office

Yammer

Connect top to
bottom
Yammer allows you to bring your whole workforce
together – from the CEO to the firstline – to engage,
share and drive transparency, no matter where you are
in the organisation or the world.

With Office 365, you and your team are ready to go wherever your work takes you.
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Chapter 2

Working
together
works
Teams enables workers to collaborate from start to
finish. Employees can share meeting notes,
collaborate with proximity sharing, co-author
documents in real time, get updates and access files
– so nobody misses a beat.

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Co-authoring with confidence
Teamwork is a key component of Office 365, and the real-time co-authoring feature gives team
members the chance to share ideas and add comments directly to a document with ease. Improved
version history lets you see, accept or reject changes as well as revert to previous versions, ensuring
nothing is lost. And new features improve the experience of working on a presentation in real time
with multiple team members.

Working together works 14

 Working together works

Word

Co-authoring with confidence

Get up and running

To get started using real-time co-authoring, save your Word document to OneDrive. Then, click the
Share button, located in the top-right of the window. The sharing experience is the same whether
you share on the web, in Explorer on Windows 10 or Windows 7, or in Finder on Mac.

Invite colleagues
You can share and collaborate on files with people inside and outside your organisation – even with
people who don’t have an Office 365 subscription.

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 Working together works

Enable real-time co-authoring

When your teammates sign on and work in the
document in Word or Word Online, you’ll see their
changes as soon as they’re made.

Work together seamlessly

You and your team can draft, comment and edit work
in real time. Add or reply to comments next to the text
you’re discussing so your colleagues can follow the
conversation.

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Excel

Co-authoring with
confidence
See document history at a high level
Open the History pane by clicking File > History. See
at a glance when the file was created and when it was
last modified.

See who contributed to a file

All revisions are listed by date and include the names
of the people who made them, so you can follow up
with anyone about their changes.

See how files evolve over time

Click on a version to open it and see how it differs
from later versions of the same file.

Restore previous versions

If you want to revert to an older version of a file, just
tap Restore and the document will revert to how it
appeared at that point in time.

Working together works 17

PowerPoint

Co-authoring with
confidence
Get team visibility
The top-right corner of the screen shows you who is
working in the file and where they are working. With
one click, you can jump to the slide they’re working
on.

Initiate video chats

By clicking on a person’s thumbnail image and the
Skype logo, you can start a group chat to discuss
whatever you’re collaborating on.

View document activity

The activity feed shows you a full history of changes
made to the document, letting you revert to prior
versions if necessary.

Communicate through comments

Threaded conversations and quick-access buttons
mean you can quickly reply to or resolve comments.

Working together works 18

Outlook Microsoft Teams

Tips for sharing Two ways to

attachments collaborate
Outlook 2016 makes sharing files easier with
smarter with Teams
an improved attachment experience.
Teams simplifies communication, with calling,
Upload attachments for easy sharing meetings and chat all in one place.
You can send files as traditional attachments
or upload them directly from Outlook to 1. Chat with all project collaborators at
OneDrive or a SharePoint team site, meaning once
everyone can access, view and edit the same You can initiate a call or video from Teams.
version.
2. Don’t miss an opportunity to chat with a
Choose from recently accessed files guest
When attaching a file to an email, you’ll see Now you can safely and securely invite guests
a list of all the documents you’ve recently to Teams and have them join a chat, join a
accessed – so you can spend less time meeting or participate in a call.
searching for the right one to attach.

Working together works 19

SharePoint

Two things to get you excited about

SharePoint
Whether you’re teaming up on a new product strategy, a sales presentation or a key company
initiative, SharePoint keeps content at the heart of teamwork. Files, sites and content are easily
shareable and accessible across teams and organisations.

1. Connect your workplace How to add SharePoint with

SharePoint delivers connected experiences
Teams
that empower people to share their expertise
and work together with the files, data,
1. In your Microsoft Teams channel, click + to
conversations and notes they need.
add a tab.
Start your day on SharePoint’s home page, 2. Select SharePoint.
where you can see your teams’ recent activity 3. Select the relevant site or use a SharePoint
at a glance. Get to work quickly with easy link.
navigation to your sites, and get a view of 4. If you use a SharePoint link, give it a user-
what’s important now. friendly name for the Teams tab OneNote.

2. Share and work together

When you add SharePoint pages as tabs in
Teams, you can link news articles or your
team site’s home page. More integration
between SharePoint and Teams means more
accessibility options for your workforce.

Working together works 20

Co-authoring is brainstorming 2.0
During a meeting, contributors can type up brainstorming ideas in a shared OneNote document at
the same time. Need to follow up on an idea with someone? Edits are always attributed to a writer,
making it easy to find out who wrote what.

Sway

Co-author smarter with proximity sharing

With the Sways Near Me feature, two people who are together can instantly start co-authoring in the
same Sway. Just invite a collaborator from a list of nearby Sway users and send a sharing invitation.
Your team member can then edit that Sway along with you – all from within the Sway app. Together,
you can easily incorporate mobile captures – such as photos and videos from your mobile device –
for on-the-go co-authoring on conference trips, customer site visits and much more. Sways Near Me
only requires a WiFi or Bluetooth connection, so it works from anywhere in the world.

With iOS sharing capabilities, you can also share your Sway directly from an iPhone or iPad to an
email, text message, social media post or OneNote notebook, making your beautifully designed
interactive presentations beautifully shareable.

Working together works 21

 Working together works

Yammer

How Yammer brings

your business
together
Yammer is the best tool for connecting across your
organisation to solicit ideas and share best practices
for broader initiatives.

Want to bring your team together in one virtual

location?
Create groups that can gather diverse ideas regardless
of time zones, geographies or hierarchies.

Want to cross-collaborate and innovate?

Yammer provides a platform for empowering people
to work together, use their collective knowledge to
solve problems and make better decisions, faster.

Want to measure progress?

Track and evaluate the progress of your team to
help build momentum with new members and gain
additional executive support.

With Office 365, everyone who needs to know is in the know.

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Chapter 3

Communication
is king
Effective communication strategy is at the heart of any successful team. From
initiating a one-on-one dialogue to driving a team meeting, Office 365 gives
your workforce control over their conversations, so they feel connected
wherever they are.

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“With the new meeting and voice
services, Office 365 becomes richer
and more full-featured. It gives
us a super-simple collaboration
environment for interacting with
one another across a globally
dispersed company. The better
we communicate, the better we
perform as a company.”

Jason Sele
IT Director, Zetec
 Communication is king

Microsoft Teams

Teams puts you in the

driver’s seat
Before a meeting
Before a meeting, you can share files in the channel to
prepare. The meeting itself can be held in a channel
so the full context is brought into the meeting
experience.

During a meeting
During a meeting, people can jump in and out of the
discussion. Participants can chat, share their screens
and share files. The meetings experience is rich and
immersive, and team members can add PowerPoint
files with animations whether they’re joining via
desktop or mobile. Teams also supports high-fidelity
images of meeting participants.

After a meeting
After a meeting, the team can share a recap and
follow-up actions in the channel either as part of the
conversation thread or in the Wiki or OneNote.

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 Communication is king

Yammer

Four ways to use the

Office 365 internal
social network
1. Announce to the group
The Announcement feature is a perfect way to share
PRO TIP
information with a wide range of people at once.
Group members will see it in two places: in their home
Network administrators can
feeds and inboxes.
email the entire company from
the All Company group, a default
aggregation that automatically
includes everyone.

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 Communication is king

2. Share files across your organisation

From Yammer, you can easily upload or share files
PRO TIP
across the suite, including SharePoint, OneDrive,
Outlook and Stream.
When you share video straight
from Stream to Yammer, it will
play directly within your Yammer
group feed.

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 Communication is king

3. Share a conversation
When you want to embed a Yammer conversation
PRO TIP
in your live broadcast or SharePoint communication
site, you can post it to a group or send it as a private
At the top of the thread, Yammer
message and bypass the group page altogether.
displays the number of times the
conversation has been shared.

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 Communication is king

4. Create a poll
Use Yammer to crowdsource feedback or get a quick
PRO TIP
pulse on your business.

Yammer recalculates the

percentage of responses, so the
numbers are updated every time
the group page is refreshed.

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 Communication is king

Outlook

Connect and share from Outlook

The Groups feature elevates team communication by putting everything related to a project in one
place. From Outlook, sets of users can connect, schedule meetings, share common calendars and
files, and take notes.

Six tips and tricks for using Groups

1. Bring your team together around a project with

a shared inbox, calendar, document library, OneNote
notebook and planning tool, all with just a few clicks
within Outlook.

2. Facilitate quick referencing and easy

communication by accessing messages organised in a
thread.

3. Tag colleagues with the @mention feature when

their input is needed.

4. Continue conversations on the go via Groups on

the mobile app.

5. Initiate voice and video calls via the Teams plug-

in.

6. Access conversations online for groups marked as

a “favourite”.

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Sway

Communicate with style

Transform your presentations to communicate beautifully. With Sway’s built-in design engine,
you don’t need to worry about having a design degree to make and share polished, interactive
presentations and reports quickly that drive engagement and, ultimately, results.

Create quickly Designs

• Start from a Word, PowerPoint or PDF file. Sway automatically designs beautiful outputs
• Start by choosing a template. and allows you to build a style based on your
• Start by typing a topic. company colours.

Add a variety of content from multiple Easy to share

sources All you need is to send a link. Sways look
• Content: photos, videos, audio, embeds great on any device size (mobile or desktop),
• Sources: suggested, OneDrive, Flickr, Bing, without any additional effort on your part.
Pickit, YouTube, your device and many
more

With Office 365, you can control the conversation across your organisation.
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Chapter 4

Technology
drives
efficiency
Productivity happens when your apps and teams
are able to work together seamlessly and
effortlessly. From editing in Word to sharing with
your colleagues, you’ll be able to collaborate on and
manage shared documents securely and without
interruption. When all your tools are talking to each
other, it makes it easy for you to work on projects in
real time with your team, no matter where you are.

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The top time-saving features in
Word and Excel

Word Excel

Tell Me feature One-click

In Word 2016, use the Tell me what you want
forecasting
to do field on the ribbon to enter words and
phrases about what you want to do next, then The forecasting function now enables
quickly navigate to features you want to use or forecasting based on Exponential Smoothing
actions you want to perform. (such as FORECAST.ETS).

You can also use the Tell Me feature to help In the Data tab, click the Forecast Sheet
you find what you’re looking for, or use Smart button to create a forecast visualisation of
Lookup to research or define the term you your data series.
entered.
From the wizard, you can also find options to
adjust common forecast parameters, such as
seasonality, which is automatically detected by
default and confidence intervals.

Technology drives efficiency 33

 Technology drives efficiency

SharePoint

Streamline your
process
Free yourself and your team from spending time on
recurring manual processes. Now, you can build and
launch Flows directly from OneDrive to automate
processes for your files, or directly from SharePoint to
power everything from simple alerts and approvals to
the management of complex, mission-critical business
operations. Simply click Add Flow, then select a flow
template from a panel.

Start with features like these:

1. Gather and manage data and files

SharePoint lists collect data – just like you might
in Excel – and are easy to share and manage on an
intranet. More than 10 million custom lists are in use
across Office 365 – from simple lists like contacts
and tasks to lists that power mission-critical business
operations for large enterprises. Use PowerApps to
build custom forms to view, create, and modify data
and files.

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 Technology drives efficiency

2. Automate repetitive tasks

Use the simple, visual designer in Flow to lay out the
steps for recurring manual team and organisational
processes. You can do everything in Flow – from
configuring alerts and approvals to modelling
complex, multistage processes.

3. Connect to and integrate data sources and

services
When your process needs data from other sources
and services, Flow lets you automate data exchange,
synchronise files and more. For example, use Flow to
copy information entered by a sales team in Microsoft
Dynamics to a SharePoint list used by operations.
Flow also integrates with on-premises and third-party
services.

4. Build apps that transform your business

With PowerApps, without writing code, you can
create apps that interact with data in SharePoint lists
and libraries, as well as other cloud and on-premises
sources. Use PowerApps to create digital experiences
that take advantage of technology, like cameras on
mobile phones, to work in innovative ways.

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 Technology drives efficiency

OneNote

Never miss a note

Taking notes on every important part of a meeting can
be a little overwhelming. With OneNote 2016, you can
invite others to a shared notebook by choosing File >
Share > Invite People. To share a notebook during a
meeting, choose File > Share > Share with Meeting.

After others in your team open the notebook,

anyone with permissions can add meeting notes
simultaneously, which then sync automatically.

With Office 365, work together seamlessly and effortlessly with better technology.
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Chapter 5

Protect
your data
What does it mean to be the most secure Office 365
ever? Whether you’re a team of five or a Fortune 500,
you’ll get enterprise-level security to keep out
hackers and viruses and ensure your data remains
confidential.

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“We’re making a huge leap
forward in our ability to support
global teamwork, without
sacrificing security and data
privacy, by adopting the Microsoft
Office 365 suite of cloud
productivity services. Office 365
meets both our mobility needs
and our security standards.”

Bryan Ackermann
Senior Vice President and Chief Information Officer,
Korn Ferry
Protect your data
Industry compliance purposes, nor will the data you store with
Office 365 email automatically adheres us be read or unknowingly shared with third
to 10 privacy compliance standards in parties in any way. You’ll also benefit from fully
various industries. Microsoft also offers customisable controls that enable you to tailor
robust contractual data privacy and security enterprise-grade security service to best meet
commitments by default to help customers your company needs.
comply with local regulations. The Online
Services Terms contract document includes Security against hackers and viruses
the EU Model Clauses, UK Data Protection Act Even if your company has a security team, it’s
and many other provisions. It applies as soon nearly impossible to assemble one large enough
as customers accept the Microsoft Licence to uncover and protect against the hundreds
Agreement. of possible alerts that come through each day.
With Office 365, an enterprise-level extension
Data privacy and access visibility of your security team is focused on the physical
Microsoft’s commercial online services do not security of your data centres, the logical security
capture, maintain, scan, index, share or use any level applied to hosted machines and the data
data-mining technology. This means that your security level protecting your data at rest and
emails will never be scanned for ad-serving during transmission.

Protect your data 39

Exchange

No need for virus-scanning software

Email is the gateway in and out of your organisation. Prioritise security across the board with
protection from external threats, and defend with internal access controls.

• To deal with external threats and unknown risks, Exchange Online Advanced Threat Protection
comes included in Office 365 and helps secure mailboxes against sophisticated attacks in real
time, eliminating the need to install additional virus-scanning software. Every email attachment or
link that passes through your Exchange server is automatically evaluated for suspicious activity,
and malicious content is neutralised before an attack can occur.

• To protect internal information, Exchange allows your administrators to control email access
permissions using information rights management (IRM) by keeping unauthorised people
from printing, forwarding or copying sensitive information. Data loss prevention (DLP) through
Office 365 enables administrators to control transport rules, actions and exceptions without
affecting email flow.

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 Protect your data

SharePoint

A trusted platform for teamwork

SharePoint is designed to create a fluid teamwork experience that transcends boundaries while
protecting your organisation, data and employees with enterprise-level security across Office 365 and
devices.

Three aspects of SharePoint security

1. Industry-leading protection for your information

SharePoint and OneDrive make you confident about the security of your data by providing the
safest space in the cloud. To help ensure your data is safe and your team is working in a secure
environment, these services work to authenticate and authorise users, protect content, and secure the
infrastructure.

2. Manage security more easily with intuitive and advanced controls

SharePoint and OneDrive include a set of controls to help keep your data safe no matter where
mobile users access or share data, what device they’re working on or how secure their network
connection is.

3. Stay in the know with insights and intelligence

SharePoint and OneDrive offer advanced auditing capabilities to help you discover forensic
information about specific activities conducted by a user or an administrator.

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Mobile device management
What happens if a device loaded with company data is lost or stolen? That’s where mobile device
management from Office 365 comes in. It allows administrators to prevent unauthorised user
access by setting up policies that ensure company emails and documents can only be accessed on
phones and tablets within your Office 365 service. If a device loaded with Office 365 is lost or stolen,
administrators can wipe the device clean.

Use mobile device management for Mobile device management protects a range
Office 365 to secure and manage the of Office 365 products, including:
following types of devices:
• Exchange
• Android 4 or later versions • Excel
• iOS 7.1 or later versions • OneDrive
• Window 8.1 • Outlook
• Windows Phone 8.1 • PowerPoint
• Windows 8.1 RT • Sway (iOS only)
• Windows 10 • Word
• Windows 10 Mobile

Office 365 worries about threats to your data, so you don’t have to.
42
Chapter 6

Unleash
the power
of data
From customer-generated data to the data around
how your team works, information surrounds your
business. Within it are insights waiting to be
discovered and harnessed to transform your
business and your bottom line.

With the insight-centric apps of Microsoft

Office 365, you can analyse then visualise data in
beautiful presentations and compelling visuals that
can be shared among your team.

43
 Unleash the power of data

Power BI

The potential of a single database

Gather results in 15 seconds or less

A single set of data is all you need to begin using Power BI. From the Datasets section in the left
pane, select the ellipses you’re interested in analysing. From the menu of options, select Quick
Insights. After a mere 15 seconds, your insights will be ready. Click View Insights. From there, you
have a couple of options:

• Pin visuals to a dashboard.

• Filter for additional insights.

44
 Unleash the power of data

Ask questions to glean insights

Power BI is equipped with a powerful language-recognition engine that will generate reports and
visualisations from specific questions you ask.

• Start at the dashboard for the dataset you wish to analyse.

• Enter a question using natural, conversational language (e.g. “What was our revenue in 2016?”).
A list of suggested terms will appear based on your question.
• Click on a term to see results and a corresponding visual.
• Save the visual to the dashboard by selecting the pin icon next to the question input box.

Collect your insights in a dashboard

It only takes one pinned visual to create a dashboard. Once you’ve started to build a dashboard full
of insights around a particular dataset, you can rearrange the layout.

• Resize a tile by dragging its handles in or out.

• Move a tile by simply clicking and dragging it to where you want it to live on your dashboard.
• Change the title or subtitle by hovering over a tile, clicking the pencil icon and opening the tile
details.

45
 Unleash the power of data

Delve

Smart insights help you work smarter

Delve Analytics shows you how you and your team can work more efficiently.

Network
• Which individuals do you interact with the most?
• How quickly do you respond to their emails?

Email
• How quickly do you read and respond to your emails?
• What are your average email read rates and response times?

Focus hours
• How often have you had at least two hours to focus?
• How can you find more time to focus?

Meetings
• How many hours have you spent in meetings this week?
• How effective are they?

With Office 365, data insights help you work smarter for a better bottom line.
46
Crash-course finish line
Scaling for success starts with the right
business apps to get the work done. Better
work is possible if you equip your business
with apps that promote mobility, teamwork,
communication, security, productivity and
insights.

Now that you’ve completed the Office 365 crash

course, it’s time to take a closer look at exactly
what Office 365 can do for your organisation.

See plans and pricing for Office 365

Get started with a free trial of Office 365
Learn more about Microsoft 365