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0 Introduction
The British Red Cross was formed in 1870, from the International Red Cross and Red Crescent
Movement. It is part of a global voluntary network, responding to conflicts, natural disasters and
individual emergencies. The British Red Cross is a volunteer-led humanitarian organization that
helps people in crisis, whoever and wherever they are. They enable vulnerable people at home
and overseas to prepare for and respond to emergencies in their own communities. When the
crisis is over, we help people recover and move on with their lives.
Mission - "The Cayman Islands Red Cross aims to protect human dignity by helping vulnerable
people in crisis."
Vision - "To uphold the principle of humanity - to protect life and health and ensure respect for
the human being"
Objectives
The British Red Cross, as part of the International Federation of Red Cross and Red Crescent
Societies, has mounted a massive effort to face the challenge head-on and is continuing to
expand its response. At the end of 2006 the Red Cross and Red Crescent HIV and AIDS Global
Alliance was formed. The Global Alliance is a framework that ensures we are able to effectively
mobilize our resources and skills to meet our objectives.
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Objective 1: Preventing further HIV infection
Programmes include peer education; disseminating information to specific groups; promoting
voluntary counseling and testing; promoting the prevention of mother-to-child transmission; and
promoting skills for personal protection.
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1.2 Marks and Spencer
Marks & Spencer (M&S) is a major British retailer, with over 885 stores in more than 40
territories around the world, over 600 domestic and 285 international. It is the largest clothing
retailer in the United Kingdom, as well as being an up market food retailer, and as of 2008, the
43rd largest retailer in the world.[3] Most of its domestic stores sell both clothing and food, and
since the turn of the century it has started expanding into other ranges such as home wares,
furniture and technology.
In 1998 it became the first British retailer to make a pre-tax profit of over £1 billion though a few
years later it plunged into a crisis which lasted for several years.
It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.
Vision:
Mission:
Values:
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Objectives of Marks and Spencer
- Profit maximization
- Increase sales
- Market leadership
- Growth
- Reward shareholders
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2.0 The influence of Stakeholders to an organization
Stakeholders in an organization can be defined as all the parties who are interested in a particular
business organization. Stakeholders can be any party in the society. The reader of this report can
have a better idea by reviewing the following diagram which explains about the stakeholders of
an organization.
Internal stakeholders
External stakeholders
The parties who are interested in the business organization within the same particular business
organization are called as internal stakeholders.
These can be managers, employees and directors and so on. It is a fact to realize that almost any
of the organizations in the world have both internal stakeholders and external stakeholders
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2.2 External stakeholders
External stakeholders are the people or the party who are interested in a particular organization
externally. This includes all the external parties and people who are eying or interested in the
business organizations activities. For example we can take the entrepreneurs who are engaging in
business activities, Shareholders, distributors, Sole proprietors, Managers and the crew or staffs
of other organizations
Furthermore there is another group called multiple stakeholders, This can be explained as
follows.
Voluntary organizations often have a wider range of stakeholders – those who have interest in
business activities. Commercial businesses generally are limited to shareholders or other funders,
staff, and possibly customers/Clients could have,
Finally after analyzing certain magazines and researchers through the websites and our text
books I figured out that stakeholder’s are often people, who are,
Will be impacted by a strategic plan
Have information, experience, or insight that will be helpful in developing the plan.
May be in s position to either support or block progress of your plan
Have a vested in interest in their work
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Are final decision makers or people who should approve the plan
Will implement any aspects of the plan
Stakeholders in an organization whether they are internal or external stakeholders have certain
methods are ways of achieving their organizational objectives. The following are some methods
used by the stakeholders in order to achieve their goals efficiently and effectively.
By utilizing limited resources to fulfill unlimited human wants – wants vary from person
to person and some stakeholders find themselves new ways in utilizing resources in an
efficient manner than of competitors and achieve profit maximization and achieve their
goals and objectives.
Engaging in activities through the latest of technologies – The world is become a global
village now due to the intervention of certain technological equipment. People can satisfy
their wants form any place in the world through the internet and certain technological
equipment. So stakeholders try to take the maximum advantage from these opportunities.
Stakeholder influence
External pressure from the market place, including competitors, customers, suppliers,
shareholders, pressure groups threatening a boycott, the government (through taxation
and spending).
Internal pressures from existing commitments, managers, employees and their trade
unions.
The personal ethical and moral perspectives of senior managers.
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3.1.1 Organizational responsibilities of Marks and Spencer
Profit Maximization is often the main aim of the private sector business. This can be achieved
where the difference between the total revenue earned by the business from selling its products
and the total cost of the products is the greatest. So you could say that Marks and Spencer’s are
aiming for as much profit as possible. In the UK retail the turnover and operating profit before
exceptional items were £6.3 million, in 2000/2001 compared to last year 1999/2000 is £6, 4
million, so at the moment Marks and Spencer UK retail business is not so successful at profit
maximization.
The objective of increasing sales is very important for Mark and Spencer. In order to increase
sales they must meet and satisfy customer’s wants and needs. Marks and Spencer also have to
attract new customers, they must target the younger market, and this could help to boost their
sales. Marks and Spencer also wants to attract new customers, so that the UK sales increase. I
think that Marks and Spencer are on their way towards being successful in meeting their
objective for increasing sales; I still think that they are more successful in the international retail.
The reason why I think that Marks and Spencer are on their way towards being successful is that
on the 6th of November they had their Interim results. Marks & Spencer has reported a 20%
increase in profits for the six months to the end of September. The retail giant made £220m, a
figure at the top end of analysts' expectations. The profit boost reflects the trading statement
released by Marks and Spencer last month, which showed an overall rise in sales of 2.8.
Marks and Spencer also have the objective of gaining market leadership. In order to be
competitive. Marks and Spencer has not achieved its objective to be successful in market
leadership, I think it will take some time for marks and Spencer to recover back to be market
leadership; they are improving the way they work.
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Marks and Spencer also have an objective for providing high quality service. They are also well
known for their quality. Marks and Spencer claim that no one cares more about quality it is said
in their annual review report. I think they meet their objective for providing high quality service,
Growth is an important objective of marks and Spencer. Many businesses pursue growth as their
main objective. Business people argue that the firm must grow in order to survive; failure to
grow might result in a loss of competitiveness. In the U.K. retail Marks and Spencer have 303
stores at the end of March 2001. This also includes three outlet stores, which opened during the
year. Marks and Spencer also has their franchise business, which operates 125 stores in 26
countries. If Marks and Spencer are able to grow, they could dominate the market, in the future it
may be able to enjoy some monopoly power and raise its price. If they do well they could be able
to exploit economies of scale, if they grow large enough. I think that Marks and Spencer are
successful in growth, and also think that they are meeting their objective. The number of people
they employ can be used to measure the growth of Marks and Spencer also at the end of March
2001 it had a selling space of 12.4M sq. ft.
British Red Cross personally thinks that they should do any type of a project with the full
commitment. So when they are here, they just want to hang out with other young people and
enjoy themselves. And they are the friendliest bunch – it’s lovely to see them running around and
having fun, and British Red Cross always think it’s worth doing any project.
As we learnt earlier there are certain responsibilities of organization towards its internal and
external parties. And to achieve those organizational responsibilities there are some rules and
regulation or else we can call it certain strategies used in order to achieve them properly with
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good code of conduct. The following are some strategies used by firms or organizations in order
to achieve its responsibilities fairly and efficiently.
Government laws and acts towards the well been of the organizational employees &
Corporate governance
The government has developed certain laws in order to the well been of the organizations
employees. There are a number of rules and regulation laws implemented by law but the
most important and the famous ones are the Employee Provident fund act (EPF) and The
Employee Trust fund act (EFT). These acts were developed by the government to
minimize frauds and discriminations to the employees of the organization.
Implementing Induction periods for the employees who are been recruited newly
This is actually a good strategy used by firms to educate the newly recruited employees
of the organization about the organizational activities and how they should be done and
when they should be done properly. In the current situation most of the organizations use
the induction periods in order to make increase the overall performance of the
organization. Normally most of the organizations use to give an induction period of
around 1-2 weeks to make sure that the newly joined employees are ready to work.
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Increase the supervisory activities in the organizations
Having strict supervisory about the activities of the organization helps to identify the
weaknesses of the organization and to increase the productivity or the organization.
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Learning outcome 2
5.0 Explain how Economic System attempts to allocate and make effective use
of resources
On 5 March 2009, the Bank of England announced that they would pump £75 billion of new
capital into the British economy, through a process known as quantitative easing. This is the first
time in the United Kingdom's history that this measure has been used, although the Bank's
Governor suggested it was not an experiment.
The process will see the Bank of England creating new money for itself, which it will then use to
purchase assets such as government bonds, bank loans, or mortgages. Despite the misconception
that quantitative easing involves printing money, the Bank of England are unlikely to do this and
instead the money will be created electronically and thus not actually enter the cash circulation
system. The initial amount to be created through this method will be £75 billion, although
Chancellor of the Exchequer had given permission for up to £150 billion to be created if
necessary. It is thought the process is likely to occur over a period of three months with results
only likely in the long term.
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Welfare of Marks and Spencer
Marks and Spencer continues to play a leading role in extending animal welfare criteria into non-
food products. During 2007 we introduced a fixed cutoff date for all of our 1000 beauty
products, and since then have further extended this to all of our household products, Marks and
Spencer has won the RSPCA’s award for animal welfare leadership in fashion for the third
consecutive year.
Helping children deal with their trauma through counseling and organized recreational
and cultural activities.
Re-integrating children into society by providing them with education and vocational
training – to give them greater independence, increase household income and improve
living conditions for them and their families or their own children.
Creating child-friendly communities by increasing awareness of children’s rights and
other issues – leading to a reduction in sexual violence, improved health and social
welfare.
Supporting projects that will increase families and communities self-sufficiency, by
strengthening their ability to earn a living.
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6.0 Evaluate the impact of macro Economic Policy measures and the influence
of the global economy on UK based organizations and Stakeholders.
Government influences any organization through micro and global economic policies in order to
monitor organizations properly. This influence can also affect stakeholders in a company
including employees, shareholders and customers. Government adopts many policies in order to
achieve this and monitory policy and the fiscal policy are some of the main policies that are used.
Monetary policy
Monetary policy is the manipulation of the money supply, interest rates and the supply of
credit in order to influence the macro economic variables in the economy. The central bank
implements monetary policies on behalf of the government. The main instruments of
monetary policies are the bank rate, variable reserve ratio, and the open market operations.
Monetarist economist believes that monetary policy is a more powerful weapon than fiscal
policy in controlling inflation.
The U.K monetary policy affects many financial decisions for people and, since it is the
biggest economy in the world, it also impacts other economies in other countries. The object
of the system is to influence factors like inflation, economic output, and employment by
affecting demand (the public's willingness to spend on goods and services). The system is
conducted by the Federal Reserve System and it influences demand mainly by raising and
lowering short-term interest rates. How is the Federal Reserve Structured? The Federal
Reserve (the nation's central bank), called the fed for short, was established by congress in
1913 and consists of the Board of Governors in U.K and twelve Federal Reserve District
Banks. Although the fed is accountable to congress and structured by law, it is totally
separate from the departments that manage the country's spending decisions. The governors
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are appointed by the president for terms of 14 years. The appointments are staggered so no
one single president could load the board with his own people.
Fiscal policy
Fiscal policies or public finance policies are the attempt to achieve stability through government
budget. Taxation, government expenditure and government borrowings are the instruments of
fiscal policy.
These are all factors we need to take into account in our interest rate decisions. Ultimately it is
domestic monetary policy – not the state of the global economy – which will determine the UK
inflation rate. The challenge for the MPC therefore is to adjust interest rates to ensure that global
influences do not create prolonged and significant deviations in inflation from its target. It was
the failure to do that in response to the oil price shocks of the 1970s which resulted in high
inflation in many countries in that decade. The challenges which the world economy throws at
monetary policymakers are many and various. Deciding the “appropriate” response to global
developments has been recurrent theme of discussions within the MPC throughout the past
decade. And the past year – while I have been a member – has been no exception.
There are a wide variety of ways in which global economic developments impact the UK
economy and hence influence our rate of inflation. The whole process of globalization has
structural effects on the UK economy, including the impact of labour migration, which I do not
plan to discuss in detail this evening. Rather, in this speech I will focus on the main channels of
influence from the global economy to UK inflation in the shorter term.
The second channel of influence from the global economy is via demand. Strong growth of
demand – whether it originates at home or abroad – allows profit margins to expand and can put
upward pressure on costs, particularly when the economy is operating close to its capacity limits.
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By the same token, weak demand exerts a dampening influence on cost and price increases.
Influencing demand conditions through interest rates is one of the main ways through which the
Monetary Policy Committee controls UK inflation.
Global economic developments affect demand conditions in the UK both directly and indirectly.
The direct influence comes through changes in the demand for UK exports of goods and
services, which make up around a quarter of the output of UK businesses on average.
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Learning outcome 3
7.0 Explain how market structures in practice deviate from the model of
perfect competition?
What type of a market does Marks and Spencer and British Red Cross practice?
Marks and Spencer falls into a market of monopolistic competition market, because
market that features one, if not all, of the traits of a monopoly such as high price levels, supply
constraints, or excessive barriers to entry. Because this type of market would be comprised of
one supplying firm, consumers would have no choice but to purchase solely from this firm.
Marks and Spencer charges a higher price, because they produce high quality goods and services.
This type of market stands in contrast to a perfectly competitive market. I would like to conclude
saying that they should be a threat to the other competitors in the market.
British Red Cross doesn’t fall in to any category since it’s a charity organization.
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7.1 Use range of examples to illustrate the relationship between market forces and
organizational responses
Equilibrium Price: The price that balances supply and demand. On a graph, it is the price at
which the supply and demand curves intersect.
Equilibrium Quantity: The quantity that balances supply and demand. On a graph it is the
quantity at which the supply and demand curves intersect.
Excess Supply: When the price is above the equilibrium price, the quantity supplied exceeds the
quantity demanded. I.e., excess supply or a surplus. Suppliers will lower the price to increase
sales, thereby moving toward equilibrium.
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Excess Demand: When the price is below the equilibrium price, the quantity demanded exceeds
the quantity supplied. I.e., excess demand or a shortage. Suppliers will raise the price due to too
many buyers chasing too few goods, thereby moving toward equilibrium
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8.0 Explain the behaviour and competitive strategies employed by an organization
and discuss the role of the competition commission and regulatory bodies.
Following a wide-ranging and detailed strategic review of its business, the Board of M&S
announced in March 29 of 2001 significant changes to the Group strategy and structure. The
highlights of this new plan are:
The Company will return to selling only own brand products and brands exclusive to M&S so it
can guarantee customers the quality, value and service they have come to expect. Central to the
recovery plan is the delivery of significant improvements in product appeal, availability and
value thereby rebuilding the relationships with core M&S customers.
The Company has plans to regain the confidence of its customers in the quality
and fit of its clothing. It will sharpen pricing by rebalancing the price architecture, extending the
range of entry-price merchandise and communicating this clearly to customers.
M&S Foods continues to perform well and has earned customers' trust for providing quality,
innovation and convenience. The business is a key platform for future growth and the Company
is considering opportunities to expand its reach through new locations and selling channels.
The Home business is growing strongly, with home furnishings and gifts the fastest growing
product areas. Beauty, albeit relatively small, is also growing rapidly. Both of these areas offer
promising opportunities for development and will be expanded.
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Acceleration of store renewal programme
Accelerate Store Renewal Programme: M&S will accelerate the rollout of the successful
elements of its new concept format under a plan to refurbish more stores faster and at lower cost.
Two-thirds of its retail space (120 stores) will be completed by the end of the coming financial
year, benefiting the majority of M&S's customers.
Selling space will be reallocated to higher growth product areas to maximise returns per square
foot. In total, 600,000 sq ft will be reallocated within the year to areas such as the new Clothing
range supplied by George Davies, Home, 50 new Beauty Shops, and 30 new Coffee Shops.
In order to be more customer oriented, some stores in big cities will be opened 24 hours per day.
By other hand, 125 stores in the UK will be modernised in order to create a more attractive, easy-
to-shop environment for our customers. These stores represent two thirds of total UK stores.
Modernisation investments will amount £100 million.
With all changes, the company expects to raise the operating profit in the UK by 10%
approximately (£40 million) per year.
The Competition Commission (CC) is one of the independent public bodies which help ensure
healthy competition between companies in the UK for the benefit of companies, customers and
the economy.
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They investigate and address issues of concern in three areas:
• In mergers - when larger companies will gain more than 25% market share and where a merger
appears likely to lead to a substantial lessening of competition in one or more markets in the UK.
• In markets - when it appears that competition may be being prevented, distorted or restricted in
a particular market.
• In regulated sectors where aspects of the regulatory system may not be operating effectively or
to address certain categories of dispute between regulators and regulated companies.
When we take a look at Marks and Spencer, which is a multinational organization, will need to
follow certain rules, this will actually help Marks and Spencer to protect their innovations and
new ideas against patents. This will also help Marks and Spencer to have a healthy competition
within the other competitors.
The Radio Communication Agency is an executive agency of the DTI, with responsibility for
management of the radio spectrum throughout the UK. The main functions of the RA are
formulating policy on the planning and management.
3. Office of Telecommunications:
The Office of Telecommunication was established by the T act to support the director general of
telecommunications in the performance of his duties.
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Learning Outcome 4
International trade is the exchange of goods and services across borders and different
geographical regions. It constitutes a large share of the gross domestic products of the world’s
various countries.
Advantages
Disadvantages
Monetary policy
Monetary policy is the process by which the government, central bank, or monetary authority of
a country controls
(iii) Cost of money or rate of interest, in order to attain a set of objectives oriented
towards the growth and stability of the economy Monetary theory provides insight
into how to craft optimal monetary policy.
Fiscal policy
Fiscal policy can be contrasted with the other main type of economic policy, monetary policy,
which attempts to stabilize the economy by controlling interest rates and the supply of money.
The two main instruments of fiscal policy are government spending and taxation. Changes in the
level and composition of taxation and government spending can impact on the following
variables in the economy:
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The pattern of resource allocation;
The distribution of income.
10.0 Explain the economic implications for the UK entry into EMU
EMU officially stands for Economic and Monetary Union. Other countries also use EMU to refer
generally to the European Monetary Union. EMU is the agreement among the participating
member states of the European Union to adopt a single hard currency and monetary system. The
European Council agreed to name this single European currency the Euro. The European states
decided that the EMU and a single European market were essential to the implementation of the
European Union, which was created to advance economic and social unity among the peoples of
Europe and to propel Europe to greater prominence in the international community.
Economic and monitory union was composed of the governors of the European committee.
Economic and monetary union replaced national currencies with the euro. At present all but two
members are obliged to join, one of the country is United Kingdom. In conclusion of this study
are based on the assumption that’s if the UK were to join EMU, it would do so on the basis of
sustainable and durable convergence. If this were not the case,UK business sectors would be
faced with an environment of greater macroeconomic instability and over the longer term,
potentially lower output and the employment than would otherwise be the case. These issues are
considered further in the assessment of the five economic tests five economic tests for EMU
entry
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Conclusion
Finally, I would like to conclude this report by giving a small summary of the whole report. Well
basically it contains all the information about the organizations like its responsibilities, aims
stakeholder and how the responsibilities and aims are met. Also the market forces that effect the
company.
Well, I would like to say that using many resources and facts I have been able to solve the less
knowledge about Business Environment.
And finally I would like to mention the fact that more and more of these types of assignments
will help not only to develop our knowledge, it will actually help us get the exposure of things
should and are been done within organizations and most importantly the students like us will get
a practical knowledge of how to practice the theoretical factors which we learn in lectures and
deal and achieve our own goals accurately and efficiently.
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Referencing
1. British Red Cross 2009. (2009). Introduction. Available:
http://www.redcross.org.uk/TLC.asp?id=75758. Last accessed 28/2/2009.
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