Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • 187 views

    Black Service Request Form

    Uploaded by

    Atikah Alia Aqeelah
    This service request form allows a subscriber to request changes to their mobile plan or account details with XOX Mobile. The form collects the subscriber's name, contact details and NRIC/passport information. It then allows the subscriber to request a change of details like name, number or address, change of mobile plan, select a bill method, request reactivation or MNP port refund. The subscriber must declare the information is true and agree to XOX's terms before submitting the form for processing.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Black Service Request Form

    Uploaded by

    Atikah Alia Aqeelah
    187 views1 page
    This service request form allows a subscriber to request changes to their mobile plan or account details with XOX Mobile. The form collects the subscriber's name, contact details and NRIC/passport information. It then allows the subscriber to request a change of details like name, number or address, change of mobile plan, select a bill method, request reactivation or MNP port refund. The subscriber must declare the information is true and agree to XOX's terms before submitting the form for processing.

    Original Description:

    kkkk

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This service request form allows a subscriber to request changes to their mobile plan or account details with XOX Mobile. The form collects the subscriber's name, contact details and NRIC/passport information. It then allows the subscriber to request a change of details like name, number or address, change of mobile plan, select a bill method, request reactivation or MNP port refund. The subscriber must declare the information is true and agree to XOX's terms before submitting the form for processing.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    187 views1 page

    Black Service Request Form

    Uploaded by

    Atikah Alia Aqeelah
    This service request form allows a subscriber to request changes to their mobile plan or account details with XOX Mobile. The form collects the subscriber's name, contact details and NRIC/passport information. It then allows the subscriber to request a change of details like name, number or address, change of mobile plan, select a bill method, request reactivation or MNP port refund. The subscriber must declare the information is true and agree to XOX's terms before submitting the form for processing.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Service Request Form

    A. SUBSCRIBER'S INFORMATION

    Full Name (as in NRIC):

    Mobile Number: - NRIC / Passport No.:


    B. CHANGE OF DETAILS

    *please attached photocopy of IC for verification purposes

    Full Name (as in NRIC):

    Contact Number: - NRIC / Passport No.:


    Email Address :
    New Corresspondence Address:

    City / State: Postcode:

    C. CHANGE OF PLAN

    * For any upgrade / downgrade plan, it will effective on next billing cycle

    Your current ONEXOX BLACK plan:

    B10 B39 B59 B89 B149

    Change to ONEXOX BLACK plan below:

    B10 B39 B59 B89 B149 ONEXOX PREPAID


    D. BILL METHOD

    PRINTED BILL

    Address :

    City / State: Postcode:

    E-BILL

    Email Address :
    E. REACTIVATION / REINSTATEMENT
    REASON :

    * Documents required : proof of payment / bank-in slip of the advance payment based on the plan subscribed

    F. MNP PORT FAILED REFUND

    * Refund of the advance payment due to MNP rejection, cancellation, unsuccessful or withdrawal of the porting request.

    Name of Account Holder :

    Name of Bank:

    Bank Account No.:


    G. TERMINATION / MNP PORT OUT
    TERMINATION MNP PORT OUT
    DECLARATION & SIGNATURE
    I / We declare that all the above information given is true.

    I / We have read, understood and agreed to be bound by all the Terms & Conditions.

    I / We agree to provide additional information/documentations when requested by XOX

    I have read & agree on ONEXOX BLACK 's Terms & Conditions, Please complete & return form to:

    XOX Mobile Sdn. Bhd.


    XOX Customer Careline: 1300-888-010
    Email: channelsupport@xox.com.my
    Subscriber's Signature Date

    You might also like