Compiled Final
Compiled Final
Compiled Final
In today’s overcrowded industries, competing head-on results in nothing but a bloody red
ocean of rivals fighting over a shrinking pool. Companies have long engaged in head-to-head
competition in search of sustained profitable growth, they have fought for competitive
advantage, battled for market share and struggled for differentiation. (Red Ocean)
Blue Ocean Strategy argues that tomorrows leading companies will succeed not by battling
competitors, but by creating “blue oceans” of uncontested market space, where competition
is rendered irrelevant of companies that made competition irrelevant in their industries to
elicit the strategic logic behind Blue Ocean Strategy.
Tata Nano – Tata Motors’ wildly successful four-passenger city vehicle has revolutionized
the Indian car market while proving that cheap does not always mean bad quality.
They were able to produce a quality product and value, innovate by focusing on creating a
leap of value for buyers and for the company and in this case, opened up new and
uncontested market space. Blue Ocean Strategy states that value to buyers comes from the
offering’s utility minus its price, and because value to the company is generated from the
offering’s price minus its cost, value innovation is achieved only when the whole system of
utility, price and cost is aligned
As the leading automobile company in India Tata Motors achieved what is known as
the cornerstone of Blue Ocean Strategy – value innovation. Value innovation is the
simultaneous pursuit of differentiation and low cost.
The Nano is the least expensive production car in the world priced just around USD
2,200.
Most families in India have two-wheeled vehicles and predominately drive in the city under
300 km. Recognizing the potential of the industry, Tata designed the Nano primarily for the
Indian market. In the efforts to make an affordable car Tata Motor’s eliminated many of the
non-essential features by not including airbags, air-conditioning, designing a rear-engine that
only has two cylinders, no power steering which is not necessary because the car is so light,
only using three lug nuts on the wheels instead of four, using only one windshield wiper
instead of two, reducing the amount of steel used in the design and depending on lower
priced Indian labor.
As a result the reliable vehicle serves the functional purpose of transportation at an
affordable price – the world’s cheapest car.
Tata Nano project is testimony to the effectiveness of the Blue Ocean strategy when applied,
and how the Nano has carved out a new market segment for itself by lowering costs and
increasing the value on offer to the consumers. This kind of a strategy is a radical departure
from the traditional B-School indoctrination on its products. Dr.Bong listed all the major
management frameworks in the past (like the SWOT analysis, Peter Drucker’s Management
by Objectives and Porter’s five forces), which have all followed an almost military strategy of
defeating the competition. This school of thought aligns itself with the Red Ocean strategy,
where the term strategy is in itself synonymous with competition. But Red Ocean Strategies
often end in zero-sum games with major competitors getting the major market-share, while
smaller players are left to fight it out for the remaining share.
DESIGN
Disruptive innovation
innovations that improve a product or service in ways that the market does not expect,
typically by lowering price or designing for a different set of consumers.
Automobile was a transformational innovation, it was not a disruptive innovation, because
early automobiles were expensive luxury items that did not disrupt the market for horse-
drawn vehicles.
Tata Motors revolutionized the global car market with its disruptive innovation strategy.
Tata´s disruptive Innovation of the “People´s Car” has turned the automobile market on its
head, and has resulted in a paradigm shift.
Tata´s used the innovation consciously and sacrificed some performance in order to be able
to radically reduce the costs and the selling price. According to available information the car
will have four seats and four doors but it will only be propelled by a 660 ccm rear-mounted
diesel engine with 30 horsepower. The maximum speed is said to be 64 kilometers per hour.
Targeting - The target group of Tata´s disruptive innovation of the “One-Lakh-Car” was not
the already existing car drivers but rather the millions of Indian motor bike and motor
scooter drivers who could not afford a car or would have to wait another 5-6 years to save
money to buy one.
While each year 6.5 million motor bikes and motor scooters are sold in India, up to now only
1.3 million cars are purchased every year. The conversion of motor bike and motor scooter
drivers into car drivers therefore represents a huge market potential.
With its four wheels and the protecting body, this disruptive innovation will open up a totally
new world of safety and comfort for the Indians that have driven motor bikes and scooters
so far. This is how Tata´s CEO Ratan Tata explains his innovation strategy.
INNOVATIVE MARKETING
The Rs 1 lakh car, which broke new ground in design, engineering and production processes,
will opt for "cost-effective and innovative use of media," say people with knowledge of the
Nano marketing strategy.
To make the car more easily accessible to people, the Tata Motors team will sell the Nano
not just through Tata car dealerships across the country, but also through conventional retail
outlets like Westside and Croma which will display the Nano and also take bookings. Also
available will be a whole range of Nano merchandise like baseball caps, T-shirts and key
chains, among others.
Advertising
The Nano's overall marketing strategy will use conventional media in an unconventional
manner. Unlike most small cars, (Nano won't be big on advertising. There will be no TV
campaign, only innovative use of print, radio and other media, particularly the web. The Tata
team is working on Nano news in papers, Nano breaks on radio, Nano appearing in the form
of messages or ticker news on TV, online Nano games, Nano chatrooms on the Net, Nano
pop- ups on major websites and Nano conversation on Facebook, Orkut and blogspaces).
According to people in the ad industry with direct knowledge of the Nano's marketing
strategy, the campaign will be cost-effective and innovative so that Nano becomes
synonymous with anything "small, cute and brief." "The idea is to make the Nano part of our
everyday lingo like 'see you after a nano,' it's a totally word-of-mouth campaign," said a
person familiar with the Nano marketing strategy.
Tata Branding
Converting from TELCO to Tata Motors, became the first Indian industrial company
to be list its ADR shares on NYSE.
Acquisition of Jaguar, Land Rover
Distributor of fiat cars in India
Brand Positioning
Targeting JLR in the premium and luxury car segments due to high price range.
Brand Recognition
Supplier reactions when Tata asked for supplies on a low cost car.
Innovation at work : reduced parametes to decrease complexity in design and hence cost.
High motivations for the teams: Visits by Ratan Tata himself for testing every month at Pune
plant.
Tata Singur controversy: Plant 95% complete, Rs 15bn at the site. Shifted to sanand in
Gujarat. Offered 75% relocation to suppliers
Market potential
Global Strategies for taking the car to US.
India as an emerging market for multiple players giving rise to market competition in
the near future. Renault Nissan , Ford, Toyota etc
GYM NOTES
Strength
Market leader in Automobile Industry
Involvement of top management directly
Employee productivity percentage is higher.
Low price car- the least ownership cost per person, even lower than a two wheeler
low fuel consumption
Style and eco-friendly: car with minimum no of footprints
Supply chain
Learning from the Ace
Dedicated R&D team-strong focus
Expansion strategy.
Tata Nano hype-saved on advertising cost
Leveraging the Tata name-helpful in relocating, ease of getting suppliers
First mover advantage- Blue Ocean
Parking space
Customer perceived value: Feel like a brand ambassador, social status
Interim plant in uttrakhand
Weakness
Compromise on quality- manual steering, no airbag, weak brakes, plastic adhesive
instead of welding
Low capacity, not being able to able to meet the orders
Problems with relocation-problems in Singur for land acquisition
Lesser on power
Lacking a distribution model led to increase in costs
Only 3.35 of Tata cars are exported, to will require tweaking the model too much to
meet international standards
Time value of money keeps increasing, therefore the claim 1 lakh car becomes
hollow
Opportunity
Markets they can expand to- after car markets, cabs
Breaking down the distribution-disassembled kit
50% customers ordered the LX version, build on it and increase the comfort quotient
Targeting the two-wheeler segment, 2nd car owners and
Threats
Traffic congestion
Costs may increase in future
Competition- Renault Bajaj and Maruti Cervo
Bad impression due to late delivery
Security standards may falter and create problems
Over/under estimation of capacity
STP
Segmentation
Creation of a new segment
Those who want to upgrade from a two wheeler
Porter's five forces is a framework for the industry analysis and business strategy
development
Suppliers:
The bargaining power of suppliers depends on the no of suppliers and .
It’s a high because 85% of component composition is outsourced and they have stiff
cost targets.
Bargaining power of customers:
The bargaining power is low for the moment but may increase in future as
competiotion increases
Threat of new entrants:
Very high
Threat of substitutes:
Two-wheelers (cost is still much lesser than the Nano)
Competitive rivalry
Strategy
Global : apply Ansoff: Existing product and new product
3. Threat of substitutes:
The threat of substitute for Nano car is that of electric car, the new entrant in
the small car sector is the Morbi-based world famous clock- maker Ajanta group.
Planning to launch an electric car at RS 85000
Another player in the small car segment, the Rajkot-based Field Marshal group,
is in negotiations with Australian company Farnow Technologies for a joint
venture for a low cost electric car
Since two-wheeler owners are used to getting 60-70 km per litre, as compared
to the Nano's 20+, the cost of ownership of a Nano is likely to be far higher than
that of a two-wheeler
One time investment of buying car can be done by the lower income group
people but it will be difficult for them to overcome maintenance cost and cost of
running i.e. fuel these people would like to remain in bike segment only.
high threat of substitutes for Nano as electric cars trying to keep prices lower,
less cost of running as a product differentiation.
The dynamic and powerful ultra-low-cost car market is forcing manufacturers and suppliers
to decide between two strategies.
The first is to preserve their brand and market positions and protect them against new
market entrants, current competition and future price pressures.Established suppliers opting
for this stance risk falling into the “low-cost trap” between manufacturers and their new
component standards and lower target prices. A new set of low-cost competitors will
emerge with the potential to enter mature markets and capture market share from the
domestic suppliers, forcing existing participants to protect their positions.
The other choice for manufacturers and suppliers is to participate to capture share in the
fastest growing segment of the industry and prosper by being leaders in developing the
market. We believe first movers will have the opportunity to capture market share and build
consumer loyalty.
2. Reduce the number and complexity of parts. By focusing on the essentials and
encouraging creativity in making components smaller, lighter and cheaper, Tata avoided
engineering non-functional, non-essential parts. Bosch, for example, adapted a smaller and
lighter motorcycle starter for use in the Nano. And the car’s wheels are attached with only
three lug nuts to reduce cost.
3. Invent rather than adapt. Tata encouraged its design and manufacturing suppliers to
be innovative—to redesign parts for a simple and less capital-intensive manufacturing
process, and develop new ways to sell and distribute the Nano. In fact, suppliers were
forbidden to adapt carry over parts from other Tata vehicles for use in the Nano, and in
some manufacturing operations, such as welding, engineers opted for cheaper manual
processes rather than automated ones.
4. Standardize at every stage of the value chain. Similar to Henry Ford’s apocryphally
attributed “any-color-so-long-as-it’s-black” approach, the Nano offers consumers few
options, and only a few have any impact on the manufacturing process. The Nano’s
distribution model reflects its innovative heritage, too. The company plans to mobilize large
numbers of third parties to reach remote rural consumers, tailor the products and services
to serve their needs, and add value to the core product or service through ancillary services.
For example, one plant will produce vehicle modules that are then sent to a number of
strategically positioned satellite mini-factories, where the Nano will be assembled and then
delivered to the buyer. A central warehouse will stock spare parts and accessories.
Success will be volume dependent, with margins held to the low single-digit range.
GLOBAL PERSPECTIVE
It’s an obvious question: Will the ULCC segment target consumers in the world’s two most
affluent markets, Europe and North America? The answer—two answers, actually—is not so
obvious. We believe European consumers can expect to see an ultra-low-cost car entry, but
not soon. North American consumers will probably not see any. The costs of regulatory
compliance and distribution could drive the sale price up 60 to 90 percent. Three
overarching factors will shape the ultra-low-cost car’s future in both markets:
Emission standards. Western Europe, Japan and North America established emissions
standards more than a decade ago. Emerging markets such as China and India are adopting
European standards, but with a five- to seven-year lag. Autos in the lightweight low-cost car
segment, with their small engines and modest fuel consumption, will meet current emissions
standards.
Safety regulations. North America and Europe have similar government-developed safety
regulations with respect to seat belts, rollover and rear-, side- and frontal protection
standards. In developing countries, the standards are lower,and ultra-low-cost cars will
encounter few, if any difficulties, in meeting those standards. As European and North
American governments continue to establish higher standards, there will be compliance
issues.
Distribution. Bringing a ULCC to the North American or European market will result in a
significant price increase. The $2,500 target base price of the Nano, for example, could jump
to more than $4,000, with conversions to meet government regulations. With logistics,
marketing and promotions, manufacturer-dealer profits, tariffs, account destination fees,
and taxes bumping the final cost upeven further. Applying the same percentage increases to
an ultra-low cost car at the highest price point in the category—$5,000—results in a North
American or European sales price of more than $9,000.
Introduction
Widely touted as the cheapest car in the world, the Nano was scheduled to be
available in September 2008.
In addition to paying (Indian rupees) INR1 lakh—equivalent to INR100,000—buyers
would also have to pay 12.5% value-added tax along with charges such as road and
transportation taxes.
It displaced Maruti Udyog’s Maruti 800 as the world’s smallest car, yet its seating
room was 21% greater than the 800’s
Used cars
In the months leading up to the Nano’s highly touted launch, used car sales in India
had fallen considerably. The price of a used Maruti 800—arguably the Nano’s closest
competitor—fell 30%,
Just months before the Nano’s launch, rickshaw drivers had begun filing petitions
through their union requesting that they be allowed to drive the Nano under their
existing threewheeler permits.
Tata elected to shift production to another facility, and to reduce its initial run from
40,000 to 10,000 cars per month during the first few months of production.
In all, 90% of the Nano’s components were outsourced, and about 75% were singlesourced.
“The on-road price for a Nano is expected to be in the region of [INR]1.3 lakh. This brings
down the cost of ownership of an entry-level car in India by 30%, making a new car
affordable to families with income level of [INR]2 lakh,
Future Aspects:
Confidence in the Product
If Ratan Tata too were confident that Bajaj will not be able to make a car like the Nano with
the given sales, then why cash on sales now?
Wouldn't expanding now and letting the competitor fail when your product is high be a
better marketing strategy? I mean If Nano had moderate sales and not high in 2014, with
Bajaj(completely new in the car segment) coming with a new product which fails, wouldn't
Ratan Tata have an added advantage for people to go in for Nano then ?
I think a bigger threat to Nano should be the shortly coming Maruti Cervo because Maruti is
THE ONLY name that could compete with Tata when it comes to Indian manufactured cars.
Some things are made to stay for longer. Look at Maruti 800. It came into the market in 1984
and did not receive competition until the likes of Hyundai Santro stepped in by 1997-98
( market dominance for more than 12 years). What I mean to say is that if Tata does increase
the capacity and sales for now, what is the picture once competition steps in? Will it have
the same amount of sales as it would achieve at this point of time? Definitely No.
Going by the growth rates, which will remain consistent for the entire market, what we are
looking at is the market share being divided in the coming years. So boosting sales now is
not a good long term sustainable option.
If we say that it increases its production at this point to meet the demand, we are restricting
the overall motive of bringing such an INDIAN PEOPLE's car into the market. I mean, are we
assuming that India will certainly become developed and income levels of people would
raise.. Nano targets people majorly in the segment who are willing to shell out some extra
bucks over buying a 2-wheeler automobile for themselves. Its not easy for people in rural /
sub-developed towns to jump from 1000$ 2 wheeler to a 5000$ car for comfort. The overall
motive still remains to be the Family car.
As far as the expansion of the company is concerned, the company should slowly expand
while delivering products to the existing market. The supply should remain slightly less than
the demand to avoid excess stocks at the end. As long as Tata is certain to be a monopolistic
player, there is no worry for it to fear about customers switching to different brands.
However, the company should subsequently expand and enhance its production in case of
incoming strong rivals like Maruti.
B FILE
A.1)They have the capacity to increase the output to 350,000 with a
marginal investment
2)The total market initially was estimated at 1 million (assume that
this was in 2005)
3)The closest real competitor is Bajaj with the backing of Renault
Nissan, who is looking at 2012 to launch the product, given the
typical beaurocratic nature of the country, they wouldnt be able to
start bulk manufacturing anywhere before 2014 and by that time they
would most probably not able to deliver the vehicle even at $3000,
Tata could do it because they are too big a thing, Bajaj may not be
able to do that
So bottom line is, stop expanding, try to make some cash, make hay
while the sun shines
B.I dont think we can say that Nano is a sucess with the customers. Yes
it did create a hype, but that is ONLY because of the price. While lot
of automobile critcs praise Nano big time, there is a lot of negative
reviews as well. So what if the product fails? because of quality
issues with Nano?
BTW was just doing some calculations and the results are extremely
optimistic.. ie, if you consider a 30% yoy increase in demand on the 1
million prediction in 2005, you will have a demand of about 13 million
by 2015. even if you tone it down to 20% yoy increase (which is
reasonable given the rate at which India is growing), the demand would
be around 6 million by 2015 .. This actually goes against my arguement
of no expansion though :D,
DINESH
by 2020 the growth estimate is around 8mn (exhibit 10) which is a huge figure if tata stays at .35mn
per annum.
considering a short range i.e 2015 or something the market wud be 1.5mn (again exhibit 10). which
is also a huge amount. BUT TATA SHOULDNT EXPAND TO 1mn annual capacity... !!!
Y???
competetion from nissan-renault n bajaj, maruti, ford, toyota n others who r hugee... !! (though
bijo their market domination is less the engine n all r gr8 for ford n maruti) n maruti is hugggee. so
with these entrants tata will loose easily inspite of its price tag..!!??
Y?? coz if u look at the case there is a sentence where the analysis of 100000 orders tell that ppl r
ready to go for high end nano model by shelling out extra... i.e looking for comfort even in 100000
range...!!
n every where the numbers for ULV is given that is 2500-5000 i.e ppl wud opt for say 5000 car with
more comforts than nano for 2500 which lacks safety, excellence in engine n other compromises.
So nano with the other entrants will lose badly.
But what nano can do is... with a expansion in capacity from 350000 to about 5-7lacs can cater to
different models of nano ranging fom 2500-5000 with added features like ABS, Power
brakes/steering, hybrid tech n blah blah blah... so that it caters to the complete ULC segment
without losing out on its strong point i.e 2500 car...!!!
This is wat i decided to write. Supporting the claim with various data given in the exhibits behind
the case n few models here n there (in the so called marketing gas lang)
But just one point to make...50% of Tata Nano's customers were those who were buying
their second car. Because of that 50% of the sales were for higher end LX model. But Tata
Motors assumes (in the case) that the % of first time buyers who would shifting from 2
wheelers to 4 wheelers(Nano's actual target population) would increase when 2nd and 3rd
phases of orders are launched. Also by that time they assume that average disposable
income of an Indian consumer would increase. At that time focus should be more on
producing $2500 cars. - 2 wheelers waiting for first reactions.
Q1. Discuss the changes in manufacturing strategy that the TATA’s are working on and
how will this changed strategy help in lowing the cost of the car?
Tata’s Nano is a new product with a new technology which promises the market of an
efficient car with a very low cost. Let us see the Manufacturing stunts it has used to cut
down cost.
Distributed manufacturing
A distributed manufacturing system refers to a control system, in which the controller
elements are not central in location but are distributed throughout the system with each
component sub-system controlled by one or more controllers. The entire system of
manufacturing is connected by networks for communication and monitoring. Tata Motors is
studying the possibility of letting local assemblers produce its low-cost small car, the Nano,
and selling it under their own brand. Tata is changing India’s manufacturing practices. That’s
because the auto maker is asking engineers and mechanics to join together to set up their
own assembly operations to build the Nano.
Tata not only will supply complete-knocked-down kits but also provide the entire assembly
plant, at what it says to be the most economical price. The auto maker will monitor the
quality and reliability of the assembly operation, taking full responsibility for product
liability. Using this strategy, Tata expects to make and sell 250,000 cars in the first year and
up to 1 million annually in the next three to four years.
Tata Motors is going all out to strengthen its distribution channels so that the people’s car
would be a success. It is being said that Tata Motors is going ahead with its distribution and
financing plans for the Nano car. Tata Motors is implementing a ‘hub-and-spoke’ model for
Nano’s distribution, which would mean that it would involve increasing dealership points as
well as adding sales and customer touch points. As per the plan, the Tata Nano dealers in the
cities would play the role of hubs. They in turn will undertake the effectiveness of other sales
and customer touch points, which would play the spokes. In terms of manufacturing strategy
- the possibility of the 1-lakh cars final assembly being done at the dealer point is truly path
breaking.
Economies of scale
Economies of scale are the cost advantages that a business obtains due to expansion. They
are factors that cause a producer’s average cost per unit to fall as scale is increased.
Economies of scale may be utilized by any size firm expanding its scale of operation.
The common ones are purchasing (bulk buying of materials through long-term contracts),
financial (obtaining lower-interest charges when borrowing from banks and having access to
a greater range of financial instruments), and marketing (spreading the cost of advertising
over a greater range of output in media markets). Each of these factors reduces the long run
average costs (LRAC) of production by shifting the short-run average total cost (SRATC) curve
down and to the right. Tata is counting on this economies of scale and "careful sourcing of
materials" to keep prices down.
Q2. What kind of market structure is TATA facing, specifically in this 1 lakh car segment? If
you think there is any competition name the competitor.
Solution: - Key points to be discussed:-
1. Various market structures in brief
2. The kind of market structure Tata Nano is facing
3. Prevailing competition to Tata Nano
There are four basic types of market structures under traditional economic analysis which
are:-
The elements of Market Structure include the number and size distribution of firms, entry
conditions, and the extent of differentiation. The main criteria by which one can distinguish
between different market structures are: the number and size of producers and consumers
in the market, the type of goods and services being traded, and the degree to which
information can flow freely.
Automobile industry in itself is a differentiated oligopoly market. In differentiated oligopolies
companies attempt to differentiate their products from those of their competitors.
Essentially, Oligopolies have a few key players in an industry that can cooperate to
effectively form a monopoly or at least approach the level of a monopoly. Automobile
industry typically has barriers to entry which deter newcomers from starting up businesses,
keeping the market small. In the case of an automotive company, costs are a large barrier.
Who exactly has the money to throw around on a factory, national advertising, labor pool
with benefits, repair structures and mechanical warranties etc will jump in an automobile
industry.
But the case of Tata Nano is different in terms of its price. Currently it clearly enjoys clear
monopoly in the world market. Let us see how.
If there is a single seller in a certain industry and there are no close substitutes for the goods
being produced, then the market structure is that of a "pure monopoly". A monopoly should
be distinguished from a cartel in which several providers act together to coordinate services,
prices or sale of goods. Although there are innumerable small car manufacturers, currently
Tata Motors Ltd. long-awaited Nano the “people’s car” stands out as the only car
manufactured around the globe with the cheapest price. Tata says it has filed 34 global
patents for the vehicle’s platform.
A monopoly is said to be coercive when the monopoly firm actively prohibits competitors
from entering the field. Economic barriers include economies of scale, capital requirements,
cost advantages and technological superiority. Monopoly is the result of access to key
resources, which may be either natural resources or some patented process or special
knowledge. New firms cannot enter the industry without access to those resources. The
Nano technology which includes the above factors will make it difficult for new entrants. A
monopoly is a price maker as it holds a large amount of power over the price it charges. Tata
Nano is the only car in the world which has been priced with a starting rate of Rs.134000.00
for the Base model and Rs.160000.00 & Rs.185000.00 for the CX & LX model respectively.An
existing competitor is the Maruti 800 which is trusted and consumed by a big share of Indian
market. Although Nano is cheaper than the Maruti 800, its main competitor which is next
cheapest Indian car priced at 1,84,600.00 Rupees, Maruti 800 is the car which is around for
many years and is still going strong. Maruti Suzuki will most probably bring down the price
further to attract the customers. There are also rumors of Maruti Suzuki introducing a lower
priced version of Alto to counter Tata Nano. Customer votes say this car is much more
reliable than Nano as it is the best one can say for the city rides and easy to maintain in
traffic. But still Nano proves to be better. Nano is 8 percent smaller in exterior size and has
23 percent larger interior space in comparison to Maruti 800. Now news is spread about the
RENAULT YENI. RENAULT YENI will be launching in India in collaboration with Mahindra. This
Car is launching in India only for Rs 1, 30,000. Now how far this car proves to be a truth or a
myth depends. But if it is a truth than the competition for Nano from RENAULT YENI will be
much more than the Maruti 800. Besides rival car makers including Bajaj Auto, Fiat, General
Motors, Ford Motor, Hyundai and Toyota Motor have all expressed interest in building a
small car that is affordable to more middle-class consumers in emerging markets.