Filtracion Lubricantes Nuevos
Filtracion Lubricantes Nuevos
Filtracion Lubricantes Nuevos
SYSTEMS, STRATEGIES & RESEARCH FOR LUBRICATION PROFESSIONALS AN PUBLICATION | DECEMBER 2013
T R I B O LO G Y &
LU B R I C AT I O N
T E C H N O LO G Y
10 YEARS
of publishing excellence
Fourth Annual
Corporate Member
Profiles Issue
Your guide to the lubricant industry’s
key people, products and services.
Plus:
Are filters removing your additives?
Dinosaur dentition:
The tribology of Jurassic Park
Six global trends
that will impact your business
Readers’ 2013 professional highlights
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Contents
3 - 201
00
3
2
TLT / DECEMBER 2013 / VOLUME 69 / NO. 12
TLT
10 Y
ARY
A
RS
E
R
ANNIVE
18 22 64
FEATURES
8 Letters to the Editor FEATURE ARTICLE
PUBLISHER/EDITOR-IN-CHIEF
Thomas T. Astrene
MANAGING EDITOR
Karl M. Phipps
4 10 CONTRIBUTING EDITORS
Dr. Neil Canter
Dr. Robert M. Gresham
Jeanna Van Rensselar
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"@KKTRSNC@XENQXNTQEN@LBNMSQNKRNKTSHNM
Six Global
Trends
STLE attended the 50th UEIL meeting
and led a discussion on factors certain Future workers will be attracted to organizations with less-restrictive work
environments.
to affect your business in 2014.
IN OCTOBER STLE WAS FORTUNATE to participate in the 50th Annual you are—your government will increase its scrutiny of your
Congress of an organization familiar to many of our members—UEIL or business and increase the cost of regulatory compliance. Also,
the Independent Union of the European Lubricants Industry. Well, that’s governments across the globe are desperately in need of rev-
not exactly correct. The organization used the congress to announce enues—businesses are an attractive target.
that it has changed its name and now is the Union of the European 3. Information value chains. We now live in a 24-hour news world
Lubricants Industry. The name change reflects an organization that is with overwhelming amounts of data and information bombard-
growing in importance as a voice of the lubricants industry throughout ing us continuously. This trend is both a threat and an opportu-
the European Union. nity. Today vendors, business partners and even your custom-
The meeting was held in Brussels, and in addition to me STLE was ers can compete against you. However, information technology
represented by Executive Director Ed Salek and Bob Gresham, our di- can lower your cost of doing business.
rector of professional development. ILMA also had a leadership group
4. Finance and investment. Business investment will grow slow-
in attendance. We joined with them and several other European asso-
ly due to cautious consumers and concerns about regulatory
ciations in saluting UEIL on its 50th anniversary. More than 250 people
costs. Economic uncertainty is limiting capital investment and
attended the congress.
job creation. You also can expect lower levels of discretionary
The two-day program included presentations on technical issues
government spending as more monies are allocated to entitle-
that affect everyone in the lubricants business, as well as other pre-
ment programs.
sentations that provided insights into the lubricants marketplace in
Europe and Asia. Ed, Bob and I had numerous one-to-one conversations 5. Workforces and demographics. As the workforce continues to
that introduced STLE to some people and reinforced our mission as a gray, older workers will outnumber their younger counterparts.
technical society with many others who were aware of our organiza- This creates a situation where the number of people required
tion but not familiar with our scope of activities. to replace retiring workers is insufficient.
During the meeting, STLE hosted a roundtable discussion with sev- 6. Workplace culture. Technology is allowing virtual offices and
eral representatives from European lubricant companies. We shared real-time connectivity between people in different locations.
the results of our Global Trends Report, a piece of compelling research Future workers will be attracted to organizations with less-re-
that STLE completed this year, working in conjunction with Association strictive work environments.
Laboratory, a Chicago-based consultancy.
The report explored six trends that show how the world continues The UEIL meeting was another opportunity for STLE to introduce its
to shrink into a global marketplace for lubricants. I would like to take a value to an international community. But please know that whether
moment to briefly review them with you, as these trends will impact your business is in Brussels or Houston, these trends will impact your
your business in 2014 and beyond. business, so be prepared. As they say, forewarned is forearmed.
ls
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0 1:2 0 24
008 100
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CUVAN Metal Deactivator, MOLYVAN Friction Reducer, NACAP Corrosion Inhibitor, VANCHEM Metal Deactivator, VANLUBE Antioxidant and VANLUBE Lubricant Additive are registered trademarks of
R.T. Vanderbilt Holding Company, Inc. and/or its respective wholly owned subsidiaries.
NSF is a registered trademark of NSF International.
UCON is a registered trademark of Union Carbide Corporation.
TPS is a trademark of Arkema, Inc.
Before using any of these products, read and comply with the information contained in the MSDS, label and other product literature.
FROM THE EDITOR
Evan Zabawski
ALL THINGS
BEING EQUAL
Sometimes it isn’t If ISO is not an acronym, (UNSCC, founded in 1944) after delegates
what it looks like. then what is it? from 25 countries met in London. The three
official languages of ISO are English, French
and Russian, but ISO’s name would have dif-
WE LOVE TLAs (THREE-LETTER ACRONYMS). And Ranging) and Sonar (SOund Navigation ferent acronyms in each language.
Now I am not referring to the kind of pseudo- And Ranging) are classic examples. A lesser- Its English name is actually The Interna-
acronyms that predominate in the world of known example would be surfactant (SUR- tional Organization for Standardization, and
texting, like LOL, IDK or IMO; those are initial- Face ACTive agENT). it is often assumed ISO is the acronym for the
isms. To qualify as an acronym, it must be Proper TLAs are formed with initial let- French name, given the proclivity of English
pronounced as a single word, rather than a ters only. They are particularly associated and French names using similar words in al-
series of initials. with computing such as DOS, GUI, RAM or ternate order. Bilingual countries like Canada
Our world is filled with initialisms. Our ROM (Disk Operating System, Graphical User experience this regularly. A popular example
society name is an initialism, and the very Interface, Random Access Memory and Read- would be the name of the national mail deliv-
name of this magazine is too. We have be- Only Memory, respectively). Oddly enough, ery service—Canada Post/Postes Canada.
come accustomed to using initialisms in ev- the term TLA is actually an initialism to de- ISO’s French name is actually Organisation
eryday language, but we often mistakenly scribe an acronymization. I digress. Internationale de Normalisation, so its acro-
call them acronyms. Perhaps the oddest case in the world of nym would be OIN.
Initialisms can become so popular that lubrication is ISO, used predominantly when If ISO is not an acronym, then what is it?
they can be officially adopted as a replace- describing the viscosity grade of industrial ISO chose its short name from the Greek
ment of the long form name such as SAE. The oils (ISO VG 46) or sometimes referring to the word isos, meaning equal. Perhaps this trig-
Society of Automobile Engineers was formed coding level of contamination by solid parti- gers a memory of learning what a triangle
in 1905, then changed to the Society of Auto- cles (ISO 18/16/13). I find most folks pronounce with two equal sides is called—isosceles. For
motive Engineers in 1916, and changed once ISO as “I.S.O.,” rather than “eye-so.” The for- an organization set on creating global stan-
again to SAE International in 2006. SAE was mer suggests it is an initialism, and while the dards to ensure equality from nation to na-
once an initialism and now it is not, but it was latter is correct pronunciation, ISO is not ac- tion, the name ISO seems very fitting.
never an acronym. tually an acronym. So if you know anyone who would be en-
Some acronyms become so popular that ISO is known globally as the largest stan- lightened by this article, please feel free to
we almost forget their origin such as Scuba dards developing organization in the world, forward it to them, ASAP.
(Self-Contained Underwater Breathing Appa- and it is the result of a merger between two
ratus) or Laser (Light Amplification by Stimu- organizations in February 1947. The Interna- Evan Zabawski, CLS, is a
lated Emission of Radiation). This can be tional Federation of the National Standardiz- reliability specialist in
compounded when the acronym is not only ing Associations (ISA, founded in 1926) Calgary, Alberta, Canada.
made up of initial letters, but also contains merged with the relatively new United Na- You can reach him at evan.
non-initial letters. Radar (RAdio Detection tions Standards Coordinating Committee zabawski@gmail.com.
6 “Esters,” an STLE University Webinar by Gene Zehler (BASF Corp.), Dec. 4, noon-1 p.m. CST. Register at www.stle.org.
LETTERS TO THE EDITOR
Emulsifiers 101: This article is the sixth in a year-long series based on Webinars originally presented
by STLE University. In some cases, the Webinar presenter(s) will author the article, like
Who says
this one, and in others, the Webinar is adapted by a TLT writer.
Jennifer Ineman is a product manager for The Lubrizol Corp. in Wickliffe, Ohio,
where she is responsible for providing technical support to metalworking technical
consultants and formulators in the field. While at Lubrizol, she has worked in the ar-
don’t mix?
ing additives group, where he provides formulation, application and troubleshooting
support for customers and end-users and has worked in the lubricant industry for 18 years. Prior to joining Lubrizol, he worked for a
variety of MWF suppliers in roles supporting and formulating specialty metalworking chemistries for producing and finishing steel. You
can reach them both at jine@lubrizol.com and joe.schultz@lubrizol.com.
STLE University has sponsored dozens of Webinars and podcasts on a wide range of technical topics. To see Jennifer Ineman and
The role of friction modifiers Joe Schultz’s Webinar in its entirety, review all STLE University offerings and view the lineup of future events, log on to www.stle.org.
Webinars are $39 to STLE members and $59 for non-members.
BASICS
The drive for next-generation Let’s look at a case where a fluid consists entirely of oil
How balancing cooling and lubricity can and oil-based performance additives. What we observe is: Emulsification is the ability to mix two otherwise immis-
auto-engine oils cible fluids. In the case of MWFs, we are combining polar
32 Nikola Tesla enjoyed billiards and was good friends with Mark Twain, another enthusiast of the game. W W W. ST L E .O RG T R I B O LO GY & LU B R I CAT I O N T EC H N O LO GY SEPTEMBER 2013 • 33
Digital TLT: Sponsored this month by Lubrizol at www.stle.org.
8 The brain can stay alive for 4-6 minutes without oxygen.
There are a plethora of performance tests in the industrial fluid
TLT
SYSTEMS, STRATEGIES & RESEARCH FOR LUBRICATION PROFESSIONALS AN PUBLICATION | JULY 2013
Career Coach
Managing your portfolio
President’s Report
‘My STLE Story’
Connect with STLE: Like us on Facebook (www.facebook.com), Follow us on Twitter (@STLE_Tribology), join our LinkedIn group (www.linkedin.com). 9
HEADQUARTERS REPORT
Edward P. Salek, CAE / Executive Director
12 Missed any of our monthly STLE Webinars? Recordings are now available for purchase at the STLE Store. Details at www.stle.org.
‘Copper nanorods were chosen because they are hydrophilic in nature and form a
well-defined nanoscale surface roughness profile. However, we expect the results to
be equally valid for other metal surfaces.’
The human brain is 2 percent of the body’s total weight but uses 20 percent of the body’s energy. 13
TECH BEAT
Book Deals: STLE members can receive special discounts on featured CRC Press books. Details at www.stle.org. 15
TECH BEAT
per gram.”
Figure 3 shows the progression of
how the LCF is prepared, starting from
a renewable resource and ending up
with a disordered material containing
local nanocrystalline domains. In the
future, Rios has an objective of devel-
oping higher capacity materials for use
in batteries.
Rios envisions evaluating LCFs as
the sole material in a lithium-ion bat-
tery anode to see how it can perform
versus a conventional graphite-based
anode. He says, “We believe the fused
mat electrode design can provide bet-
ter performance than a slurry-coated
graphite electrode because the LCF
does not contain such materials as a
Figure 3 | Lignin-based carbon fibers, prepared from a readily available, renewable binder, porosity agent and a copper
resource by the process shown, display promising performance as an anode material current collector that do not contrib-
compared to graphite. (Courtesy of Oak Ridge National Laboratory) ute to the battery capacity.”
Additional information can be
found in a recent article2 or by contact-
ing Rios at rioso@ornl.gov.
ized areas.” ture formed to relax and stabilize in a
Rios explains how the researchers low energy conformation that allows
decided to work with lignin. He says, the aromatic rings derived from the REFERENCES
“We were working on a project to eval- lignin to easily stack one on top of an- 1. Canter, N. (2010), “Environmen-
uate the possibility of preparing car- other.” tally Friendly Extreme Pressure
bon fiber from lignin. After evaluating Carbonization was then conducted Additive,” TLT, 67 (10), pp.
the microstructure of lignin, we felt at 1000 C, 1500 C and 2000 C. Rios 10-11.
that this material would work well in indicates that as the temperature in- 2. Tenhaeff, W., Rios, O., More, K.
lithium-ion batteries.” creases, the nanoscale crystalline do- and McGuire, M. (2013), “Highly
After a three-dimensional intercon- mains are larger. He says, “This results Robust Lithium Ion Battery
nected LCF network is prepared by in a more stable material but also hin- Anodes from Lignin: An Abun-
melt processing, the resulting lignin ders solid-state diffusion. We expect dant, Renewable, and Low-Cost
fiber mat is oxidized through heating that in the rougher materials, reduc- Material,” Advanced Functional
in air. This step leads to breaking the tions in fiber diameter will enable us to Materials, DOI: 10.1002/
adfm.201301420.
weakest intermolecular bonds and fully access the full capacity.”
crosslinks the lignin molecules. LCFs produced at 1000 C display
As this occurs, the glass transition better performance as an anode mate-
temperature of the LCF starts to in- rial than graphite, which is prepared at Neil Canter heads his own
crease. Rios says, “During the oxida- 2000 C. Rios says, “LCFs generate ap- consulting company, Chemical
tion, we found that it is important to proximately 350 milliampere-hour per Solutions, in Willow Grove, Pa.
maintain the temperature of the pro- gram of charge, while a commercial Ideas for Tech Beat can be
cess just below the glass transition grade graphite anode produces be- submitted to him at
temperature. This enables the struc- tween 200 and 310 milliampere-hour neilcanter@comcast.net.
More electrical impulses are generated by one human brain in one day than by all the telephones in the world. 17
STUDENT POSTER ABSTRACT
For a closer look at Hamed Ghaednia’s poster abstract, be sure to check out his short
video presentation in the December digital version of TLT (available at www.stle.org)
F
ERATION O
NEXT GEN DDITIVES
R E M E P R ESSU A
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the nanoparticles and the surfaces. Ar sputter etching (ii) particles form
nanostructures
was used to drill ~12.5 nm into the surface (slightly
over the average size of a particle) for this purpose. AES
results before and after the drilling show that the Ag
signal completely vanished after drilling (see Figure 3).
Figure 2 schematically shows the effect of drilling on
particles on the surface (see dashed blue line). In the
first scenario (see Figure 2 (a)), it is assumed that the
nanoparticle deposit on the surface and inside the val-
leys. In this scenario, drilling does not remove all of the Figure 2 | Schematic of possible particle/surface interaction: (a) particles
nanoparticles. In contrast, in the second scenario in deposit on the surface and inside the valleys; (b) scattered loosely adhered
which individual nanoparticles are loosely adhered to particles on the surface.
20 After age 30, the human brain shrinks about .25 percent in mass every year.
(a) (b)
Figure 3 | AES analysis on the surfaces before (a) and after (b) drilling with Ar sputter cleaning.
REFERENCES
1. Martin, J.M., and Ohmae,
N. (2008), Nanolubricants,
Tribology Series, John Wiley
& Sons Ltd., England.
A 65-million-years-old
duck-billed herbivore
reveals how our science
helped life develop.
Dinosaur
Photo Credit: e_monk
Dentition:
The tribology of Jurassic Park
As some of you might not know, I have owned a horse or Conventional wisdom held that dinosaur teeth are basi-
two for many years. I have also had to pay veterinarians to cally dentine and enamel like ours. Part of this conclusion
treat the horses’ teeth from time to time. Thus, I have had comes from the fact that most reptilian teeth are like that,
many opportunities to observe horse teeth and some of the but then most modern reptiles don’t use their teeth for such
problems they occasionally have. While horses basically grinding. Instead, the researchers found that the dinosaur’s
have incisors and molars like we do, their teeth look very teeth were much more complicated than one might expect.
different than human teeth. Indeed, they function in both a They found six different materials making up the hadrosaur’s
similar but also in a very different manner, since humans are teeth. Interestingly, mammalian grinders—horses, bison, el-
more omnivorous and horses are strictly herbivores. Thanks ephants and the like—independently but well after the had-
to Drs. Krick and Sawyer, now I know how and why. rosaurs evolved to a similar kind of structure with four major
Of course, a little bit of knowledge is always a dangerous tissues.
thing, so for those requiring greater rigor than I can provide, By scratching the different tissues with a very fine dia-
get it straight from the horse’s mouth, so to speak—the origi- mond-tipped stylus and measuring the abrasion, Krick found
nal paper in the journal Science, Oct. 5, 2012, by Krick and that the different tissues had differing resistances to abrasion.
Sawyer.
They studied the teeth of a hadrosaur (“bulky lizard” in
Greek), a dinosaur that lived between 65 and 140 million
years ago during the Cretaceous Period. Hadrosaurs were the
family of duck-billed, herbivorous dinosaurs ranging from
10 to 40 feet (3-12 meters). They had horny, toothless beaks
and hundreds of cheek teeth in the sides of their jaws. The
duck-billed version had the most teeth—nearly a thousand.
Chambers (Quadra Chemicals), Dec. 19, noon-1 p.m. CST. Register at www.stle.org. 23
Thus, as the tooth underwent wear, edge. More important, this example
the softer parts wore preferentially. serves to illustrate the diverse im-
This resulted in the surrounding pact of the field of tribology on the
harder areas acting like six levels world around us—including the
of a recently sharpened tool. In world that existed long before us.
effect, the tooth surface was, over By the way, even though hadro-
time, in a dynamic state of change saurs lived during the Cretaceous
resulting in constant resurfacing of Period, the era that succeeded the
the tooth as it wore. This process Jurassic, the title of this article
kept the surface of the tooth rough isn’t bad paleontology. A group of
in texture with degrees of high hard hadrosaurs are famously depicted
places and some with hard sharp stampeding in the movie “Jurassic
edges—all good for grinding. You can see how the different wear patterns of the Park.” If you’ll recall from the Mi-
It is this differential wearing four structures tends to cause sharp grinding teeth. chael Crichton book, the fictional
that I have noticed in my horses’ paleontologists extracted dinosaur
teeth. Indeed, often the outer edge bates the problem. The accompanying DNA from fossilized mosquitoes,
of the tooth, over time, becomes very photo shows an older horse’s molars and so were able to mix dinosaurs
hard and sharp and can even cause ul- with a lot of roughness and some mis- from different geologic periods in their
ceration on the walls of the horses’ in- alignment. Regardless, you can see theme park.
ner cheek. So the vet grinds these hard how the different wear patterns of the
sharp edges to prevent this and also four structures tends to cause sharp
levels the teeth so that there is bet- grinding teeth. Bob Gresham is STLE’s director
ter contact along the line of grinding Needless to say, I can’t wait for my of professional development.
teeth. Like people, horses’ teeth don’t next vet visit so I can astound him You can reach him at
always align perfectly, which exacer- with my little bit of dangerous knowl- rgresham@stle.org.
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FEATURE ARTICLE
Dr. Neil Canter / Contributing Editor
Lubricant additives:
What degree are they removed
by filtration systems?
The brain does not experience pain, which is why neurosurgeons can probe parts of it while the patient is awake. 27
tant to ensure that the latter do not precipitate out from the When asked about the most common filter size and pa-
lubricant. This individual says, “Any imbalance will not pro- rameters used to select filters, all three suppliers indicate that
vide the required additive properties in a lubricant and may the filter chosen is dependent upon the application. Filter
lead to additive removal during filtration and under potential supplier No. 1 says, “Filter selection is highly dependent on
severe operating conditions of the application.” the clearance size of the most critical component. Hence, for
One parameter used to measure basestock solvency is systems equipped with servo-valve applications, we would
aniline point. A comparison of the aniline point for eight usually employ 3-micron (Beta (3) > 200) filtration efficien-
basestocks, as measured by ASTM D611-01, is shown in Fig- cies, whereas for journal bearing applications in gas turbine
ure 1. Additive compatibility with basestocks can be im- lubricant systems, we could go as ‘high’ as 20 microns.”
proved if the basestock polarity is changed. The basestock Filter supplier No. 2 says, “Filter size can range from up
supplier says, “We have seen improvement in solvency to 40-feet long for applications such as paper machines that
through the use of oil-soluble PAGs, which combine the per- require large filter assemblies and are often used in multiple,
formance of conventional PAGs with improved additive parallel housings. Smaller lubricant systems (such as on
compatibility.” board automobiles) require smaller filter assemblies. The fil-
ter size is selected after evaluating various parameters, in-
cluding operating conditions (flow rate, fluid viscosity) and
service life considerations.”
Filter supplier No. 3 says, “For hydraulic fluid systems,
the size of the OEM filter is dictated by the equipment manu-
facturer but should be based upon the amount of fluid pres-
ent.”
Before discussing whether filters can remove additives
from lubricants, each of the filter suppliers was asked about
the process used by filters to remove contaminants. Filter
supplier No. 1 says, “The predominant mechanism is direct
capture or basically a sieving action where particles larger
than the pores get trapped at fiber intersections. To a much
lesser extent, contaminants can be removed by electrostatic
(adhesive) attraction, inertial interception or possibly diffu-
Figure 1 | Aniline point is a measure of the solvency of additives in sional interception.”
basestocks. Solvency increases as the aniline point of a basestock Filter supplier No. 1 noted that the last two mechanisms
declines. (Courtesy of the Basestock Supplier) are mostly operative only in gases.
Filter supplier No. 2 says, “Pleated filter elements with
The result, as shown in Figure 2, is that the solvency
power of a basestock blend can be boosted through using oil-
soluble PAGs. The basestock supplier says, “Lubricant com-
panies can utilize this approach to adjust polarity so that
proper film-forming polar additives are compatible and min-
imize the possibility of additive removal by filtration.”
FILTRATION SUPPLIER’S
PERSPECTIVE
The three filter supplier representatives interviewed indicate
that the main type of filter used in lubrication systems is pre-
pared from a resin-based glass fiber. Filter supplier No. 1
says, “Suitable support layers from either polyester or poly-
amide are employed with filter efficiencies, as defined by the
filter element beta ratio selected for the application.”
Filter supplier No. 2 adds, “The filter efficiency can range
from 3 microns to 12 microns where the beta ratio is 1,000.”
According to filter supplier No. 3, most lubricant systems
are supplied from the manufacturer with inline spin on fil-
ters that typically have a 10-micron rating. This individual Figure 2 | Oil-soluble PAGs can be used as a co-basestock to improve
says, “These are particulate-only removal and do not remove the solvency of basestocks such as PAOs and naphthenic oils. (Cour-
water.” tesy of the Basestock Supplier)
28 Who you gonna call? A complete list of STLE HQ staffers is available at www.stle.org.
Croda Lubricants
Leading the way naturally
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Croda Lubricants has launched a range of new, industry leading products including:
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resin-bonded, glass-fiber filtration media remove contami- 10-micron filters and finally one 20-micron filter. The lubri-
nants by interception and physical adsorption over a wide cants were filtered at temperatures ranging from -10 C to 25 C.
range of particle sizes. Filtration efficiency changes as a func- Data generated from evaluating these lubricants is shown
tion of particle size. It is higher for larger particles, lower for in Tables 1 through 3.
smaller particles.” Table 1 shows the results from an ICP-AE analysis of ap-
Filter supplier No. 3 says, “Filters remove water and propriate elements from the four lubricant formulations. Fil-
moisture contamination through two methods. An absorbent ter supplier No. 1 says, “As noted in our data, there was no
filter removes contamination by mechanical design. An ad- change in the concentration of metals such as zinc, phospho-
sorbent filter removes soluble and insoluble contaminants rus and sulfur.”
on its surface by molecular adhesion.” Acid number values for the four lubricants (before and
All three filter suppliers have seen no evidence that addi- after filtration) also do not change, as shown in Table 2. Vis-
tives are removed by filters. Filter supplier No. 1 was ada- cosity values measured (before and after filtration) for the
mant about this issue but noted that silicone defoamers may four lubricants are shown in Table 3. Filter supplier No. 1
be the only exception. This individual says, “The answer to says, “The individual viscosity values obtained (before and
the question about additive removal by filters is a most em- after filtration) do not differ, and the entire VI behavior of
phatic no! The reason is due to the size difference between these lubricants remain unaffected.”
filter pores and additives. The primary removal mechanism Values from the three tests do differ slightly, but fluid sup-
is pore blockage. The pores (even the finest ones) are typi- plier No. 1 indicates that the slight differences are within the
cally on the order of micron sized (10-6 meter), whereas the bounds of experimental error.
dissolved additive molecules are typically on the order of FT-IR spectra were prepared for all four lubricants and
normal molecular size, hence nanometers (10-9 meter) and showed little, if any, change in the composition of the lubri-
are at least three orders of magnitude smaller than the small- cants. Figure 3 shows FT-IR spectra for fresh and used lubri-
est pore.” cant oil No. 1. The FT-IR profiles are virtually identical, indi-
Filter supplier No. 1 continues, “The only exception cating little, if any, change in the composition of the lubricant
might be the silicone antifoamant because (1.) this additive basestocks.
is dispersed in the form of fine droplets, hence not dissolved,
and (2.) the difference between surface energies of the glass CONTAMINANTS
fiber (very high) and silicone (considerably lower, say around Filter supplier No. 2 indicates that contamination can be a
half of glass fiber) makes the droplets accumulate on the fi- factor causing filters to remove additives. This individual
ber surface and through this adsorptive effect, some of the says, “If there is a system upset (such as ingression of water
silicone antifoamant can indeed get removed. However, once or cross-contamination with another fluid), the carefully
the glass fiber surface is saturated with accumulated drop- blended additive package may become disrupted, and addi-
lets, the rest of them go through unabated.” tives may precipitate and agglomerate. These agglomerated,
Filter supplier No. 2 says, “Filter elements do not remove precipitated additives may be large enough to be removed by
fluid additives under normal operating conditions. The only the filter elements, resulting in unusually short filter element
case where additives may be removed is due to contamina- service life and requiring a premature filter element change-
tion of a lubricant system.” out. Thus, the filter element is simply performing as intend-
Filter supplier No. 3 says, “After extensive oil analysis ed, and is, in fact, acting as an indicator, alerting the operator
testing over many years, our depth filter has never removed of a system upset.”
additives or additive packages from any type of lubricating Filter supplier No. 2 believes that particulate contami-
oil. With our filter, there are no factors or sizing that effects nants usually do not create problems with the additive pack-
additive removal. In fact, if water and particulate contamina- age formulated into a lubricant. Rather, water contamination
tion is kept extremely low, testing shows that additive pack- and incompatibilities with other lubricants are most likely
ages can be extended beyond their normal operating life.” the cause.
Filter supplier No. 1 provides data from studies done Figure 4 shows a photomicrograph of precipitated addi-
evaluating the following four lubricants: tives that are produced through this type of contamination.
Filter supplier No. 3 claims that both water and particu-
1. Mineral oil-based products. lates are involved in accelerating the decomposition of the
2. Mineral oil formulated with a poly methylmethacry- lubricant and the potential removal of additives. This indi-
late viscosity index (VI) improver. vidual says, “Additive packages are manufactured into lubri-
3. PAO mixed with a polyol ester co-basestock. cating oils to attempt to extend the oil’s life by combating
4. Straight polyol ester-based fluid. contaminants. The catalyst to contamination is water and
particulates that are the precursors to the formation of oxida-
All four lubricants were filtered at least several hundred tion in oil. By maintaining the oil in an extremely clean con-
times through two different sets of 5-micron filters, then two dition (free of water and particulates), the oxidation process
30 There are about 100 billion neurons in the human brain, about the same number of stars in the Milky Way galaxy.
ICPͲAEAnalysisof sŝƐĐŽƐŝƚLJsĂůƵĞƐĨŽƌƚŚĞ&ŽƵƌ>ƵďƌŝĐĂŶƚ
FourLubricantFormulationsinppm
bi l i i &ŽƌŵƵůĂƚŝŽŶƐŝŶĐ^ƚ
ů ŝ ŝ
Additive Oil#1 Oil#1 Oil #2 Oil#2 Oil#3 Oil#3 Oil#4 Oil#4 dĞŵƉĞƌĂƚƵƌĞ͕ Kŝůηϭ Kŝůηϭ Kŝů ηϮ KŝůηϮ Kŝůηϯ Kŝůηϯ Kŝůηϰ Kŝůηϰ
Ž &ƌĞƐŚ hƐĞĚ &ƌĞƐŚ hƐĞĚ &ƌĞƐŚ hƐĞĚ &ƌĞƐŚ hƐĞĚ
Fresh Used Fresh Used Fresh Used Fresh Used
Calcium 50 59 38 45 2 1 1 2 ͲϭϬ ϭϭϯϮ͘ϲ ϭϮϯϵ͘ϭ ϭϬϬϰ͘ϱ ϭϬϬϬ͘ϯ ϲϴϰ͘Ϭ ϲϳϵ͘ϴ ϴϭϴ͘ϳ ϳϵϯ͘ϵ
Magnesium 0 0 0 0 0 0 1 0 Ͳϱ ϴϬϱ͘ϳ ϳϴϭ͘ϰ ϲϲϬ͘Ϯ ϲϱϭ͘ϴ ϰϳϴ͘ϰ ϰϳϳ͘Ϭ ϱϱϭ͘ϱ ϱϯϲ͘ϭ
Boron 0 0 0 0 0 3 1 0 Ϭ ϱϮϱ͘ϭ ϱϭϰ͘ϭ ϰϰϴ͘Ϯ ϰϰϮ͘Ϭ ϯϰϰ͘ϯ ϯϰϮ͘ϲ ϯϳϭ͘ϯ ϯϳϴ͘ϲ
Zinc 424 435 451 461 4 3 1 2 ϱ ϯϱϯ͘ϯ ϯϬϳ͘ϴ Ϯϲϵ͘ϴ ϯϬϳ͘ϲ ϮϱϮ͘ϵ ϮϱϮ͘ϰ Ϯϱϳ͘Ϯ Ϯϲϵ͘Ϭ
Phosphorus
p 322 336 320 358 805 745 345 364 ϭϬ Ϯϰϰ͘ϯ ϮϮϬ͘ϳ ϭϵϮ͘ϵ ϮϮϬ͘ϭ ϭϵϬ͘ϵ ϭϴϵ͘ϴ ϭϴϳ͘Ϭ ϭϵϱ͘ϴ
Barium 0 0 0 0 0 0 0 0 ϮϬ ϭϮϲ͘ϲ ϭϮϭ͘ϴ ϭϬϱ͘ϵ ϭϮϭ͘ϯ ϭϭϱ͘Ϭ ϭϭϰ͘ϱ ϭϬϰ͘ϵ ϭϭϬ͘ϳ
Sulfur 723 717 696 816 1690 1698 753 804 ϯϬ ϳϭ͘ϳ ϳϯ͘Ϯ ϲϯ͘ϭ ϳϮ͘ϳ ϳϰ͘Ϯ ϳϰ͘Ϭ ϲϯ͘ϯ ϲϳ͘ϯ
ϰϬ ϰϯ ϵ
ϰϯ͘ϵ ϰϰ Ϭ
ϰϰ͘Ϭ ϰϳ Ϯ
ϰϳ͘Ϯ ϰϲ ϳ
ϰϲ͘ϳ ϱϬ ϴ
ϱϬ͘ϴ ϱϬ ϲ
ϱϬ͘ϲ ϰϰ ϰ
ϰϰ͘ϰ ϰϯ ϲ
ϰϯ͘ϲ
ϭϬϬ ϲ͘ϲ ϲ͘ϲ ϴ͘ϱ ϴ͘ϯ ϭϭ͘ϭ ϭϭ͘ϭ ϳ͘ϵ ϳ͘ϴ
Table 1 | ICP-AE analysis of six elements from fresh and filtered sam-
sŝƐĐŽƐŝƚLJ ϭϬϯ ϭϬϯ ϭϱϳ ϭϱϱ Ϯϭϲ Ϯϭϵ ϭϱϲ ϭϰϵ
ples of the four lubricants shows no difference in concentration after /ŶĚĞdž
filtration. (Courtesy of Filter Supplier No. 1)
Table 3 | The viscosity values for fresh and filtered samples of the
four lubricants at nine temperatures and the viscosity index do not
AcidNumberValuesfor change after filtration. (Courtesy of Filter Supplier No. 1)
Four Lubricant Formulations in Milligrams
FourLubricantFormulationsinMilligrams
ofPotassiumHydroxide
is slowed and the integrity of the lubricant maintained over
Per Gram of Sample
PerGramofSample a longer operating period.”
Oil#1 Oil#1 Oil #2 Oil#2 Oil#3 Oil#3 Oil#4 Oil#4 The surface nature of some contaminants may expedite the
Fresh Used Fresh Used Fresh Used Fresh Used
removal of additives from lubricants, according to filter sup-
0.51 0.53 0.57 0.57 0.45 0.43 0.17 0.13
plier No. 1. This individual says, “The active surfaces of some
contaminants can lead to adsorption, agglomeration or some
Table 2 | Acid number values for fresh and filtered samples of the
four lubricants do not change after filtration. (Courtesy of Filter Sup- other interaction with additives, resulting in their removal
plier No. 1) from the lubricant. However, this ONLY happens when the
LEADING EDGE
People and specialty products
you can count on.
34 Looking for work? Check out STLE’s Career Center to find a job that’s right for you. Details at www.stle.org.
Fourth Annual
Corporate Member
Profiles Issue
Your guide to the lubricant industry’s
key people, products and services.
Acme-Hardesty Co. 37
Afton Chemical 38
BVA Inc. 39
Dow Corning Corp. 40
DuPont™ Krytox® Lubricants 41
Evonik Oil Additives 42
Infineum USA LP 43
Inolex 44
LANXESS Corp. 45
Lubrizol 46
Münzing 47
Nexeo Solutions, LLC 50
Palmer Holland, Inc. 51
Petro-Canada Lubricants Inc. 52
Pilot Chemical 53
Rhein Chemie Corp. 54
Savant Labs 55
Sea-Land Chemical Co. 56
Sentient Science 57
Soltex 58
Taminco 59
Tianhe Chemicals 60
Vanderbilt Chemicals, LLC 61
If your company interacts with STLE in any of these areas, then Corporate Membership is something you
should seriously consider. The traditional Corporate Membership program offers great savings, and the pre-
mium plan, initiated about two years ago, further enhances the benefits. Savings range in the thousands of
dollars.
Perhaps the biggest Corporate Membership benefit is that it raises a company’s profile and keeps it at the
forefront of the prestigious STLE community. When people need a product or service, corporate membership
helps keep your company’s name front and center.
As always, STLE is here to help. For more details on the two plans and help on deciding which is best for
your company, please contact STLE national sales manager Tracy VanEe at tnicholas@stle.org or (630) 922-
3459. She’ll help you create a tailored plan that maximizes benefits and savings.
The following pages begin with short but informative spotlights on more than two dozen organizations and
ends with a list of all STLE Corporate Members. These companies rank among the lubricant industry’s finest
and specialize in solving problems. So please give these pages a review. You just might find the answer to that Representing the Houston
vexing technical issue or business challenge. area, Rob Heverly is
Finally, on behalf of all of STLE I would like to extend my thanks and appreciation to our STLE Corporate a technical sales
Members. You truly are the backbone of our organization. You are the companies that sponsor events at the representative for
annual meeting, display at our trade show, provide volunteers for our committees and advertise in publica- Vanderbilt Chemicals, LLC,
tions like TLT and the Annual Meeting Program Guide. And that really is just the beginning of the list. in Norwalk, Conn.
We couldn’t do it without you. You can reach him at
rheverly@vander-
biltchemicals.com.
36 The average human brain weighs about 3 pounds. However, Albert Einstein’s brain weighs only 2.7 pounds.
Acme-Hardesty Co.
Address: 450 Sentry Parkway East, Blue Bell, PA 19422
Website: www.acme-hardesty.com
Key Executives:
Bryan A. Huston,VP Sales & Marketing, bhuston@acme-hardesty.com
John R. Hamilton, Business Development Manager, jhamilton@acme-hardesty.com
MAIN PRODUCT/SERVICE SEGMENT: Acme-Hardesty provides oleochemicals and castor oil derivatives to
the Lubricant, Grease and Metal Working industries. Our products are green, naturally derived, renewable and
sustainable.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Acme-Hardesty continues to work with our global partners to source green
renewable and sustainable products to meet our customers’ needs in the Lubricant, Grease and
Metal Working industries.
Website: www.aftonchemical.com
Contact:
Lauren Ereio, Marketing Communications Manager
lauren.ereio@aftonchemical.com Afton Chemical Headquarters in Richmond,VA
MAIN PRODUCT/SERVICE SEGMENT: Afton Chemical provides differentiated solutions with proven results
for our customer’s customer in the form of: Antiwear and EP Protection, Corrosion Resistance, Foam Inhibition,
Friction Stability and Control, Multifunctional, Oxidation Control, Power Density, Regulatory Support, Stick-slip
Prevention, System & Fluid Cleanliness,Viscosity Maintenance, Water Separation or Emulsification.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Afton Chemical’s industrial lubricant additives help customers maximize the
efficiency of their products while offering opportunities for differentiation in the markets they
serve.
Afton Chemical
Industrial Additives:
Differentiated Solutions,
Proven Results.
© 2010 Afton Chemical Corporation is a wholly-owned subsidiary of NewMarket Corporation (NYSE:NEU). www.aftonchemical.com
Key Executives:
Glenn Short, President, BVAdvanced Products, gds@bvaoils.com; James Kolasinski, Director of Operations,
jlk@bvaoils.com; David Vincent, President & CEO BVA Inc., djv@bvaoils.com
MAIN PRODUCT/SERVICE SEGMENT: Synthetic and premium industrial lubricants, food grade lubricants,
refrigeration oils, process and hydrocarbon gas compressor lubricants, heat transfer fluids, solvents, agricultural
spray oils.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. BVA constantly works with new additive and base fluid technology to develop
leading-edge proprietary technology, dedicated to creating value for our customers on a global
basis.
• Ideally suited to the process and gas industries, as industrial lubricants, and
Food Grade NSF H-1 applications.
• 8000 hour food grade air compressor lubricants.
• Custom formulations can be blended to fit specific needs.
• Celebrating 30 years of expertise in specialty oils.
Advanced
A Division of BVA, Inc.
BVAdvanced Products Division of BVA, Inc.
29222 Trident Industrial. Blvd. | New Hudson, MI 48165 USA
P: +1 248.676.9500 | info@bvadvanced.com | www.bvadvanced.com | Since 1983
Key Executives:
Geert deBacker, Global Market Manager, geert.debacker@dowcorning.com
Jamie Rhynard, Global Energy Production Equipment Manager, jamie.rhynard@dowcorning.com
MAIN PRODUCT/SERVICE SEGMENT: Specialty high performance anti-seize pastes, anti-friction coatings,
greases, solid lubricants, silicone compounds, oils and dispersions for equipment assembly and maintenance
lubrication in all major industries.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. We’re developing new products and deploying our technical specialists to help
design and maintenance engineers choose the right kind of lubrication to extend equipment life.
Specialty synthetics:
Smart choices for reliability
Extend equipment life, improve energy efficiency and increase your
maintenance intervals with Molykote® brand Smart Lubrication™
solutions – proven, effective problem-solvers for challenging
conditions that may cause less-capable lubricants to fail.
Fortified with lubricating solids and high-performance additives to
reduce friction and wear, Molykote® specialty lubricants are helping
equipment designers and maintenance engineers worldwide
improve reliability under varying loads; in harsh environments; at
temperature extremes; and with static, sliding and rolling motion.
Application-driven and performance-matched, our smart choices
for lubrication reliability include anti-seize pastes, anti-friction
coatings, silicone compounds, specialty greases, oils and dispersions.
When it has to work, you can rely on Molykote® brand.
For more information about Molykote® specialty lubricants, visit
dowcorning.com/iam or molykote.com.
Smart lubrication.™
Molykote is a registered trademark of Dow Corning Corporation. Smart Lubrication is a trademark of Dow Corning Corporation. ©2013 Dow Corning Corporation.
All rights reserved. Images: AV18698, AV14935, AV11270, AV19071, AV01056
Website: www.krytox.com
Key Contacts:
Carl Walther,Technical Service Senior Consultant,
h-carl.walther@dupont.com
Tom Blunt,Technical Service Consultant, thomas.j.blunt@dupont.com
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. DuPont™ Krytox® PFPE lubricants offer proven oil, grease, and additive solutions,
supported by worldwide tech service, for your extreme conditions and challenging environments.
Website: evonik.com/oil-additives
Key Executives:
Richard Van Sleet,Vice President, Global Customer Relations Director, richard.vansleet@evonik.com
Douglas Placek, Customer Relations Manager – Americas, doug.placek@evonik.com
MAIN PRODUCT/SERVICE SEGMENT: Evonik Oil Additives is a leading global supplier of high-performance
additive technologies for the lubricant, fuel and refinery markets.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Evonik Oil Additives creates Resource Efficiency from wellhead to wheel. Its
additive technologies improve performance and productivity and enable formulators to reduce
fuel consumption and wear.
Resource Efficiency is the destination. Technologies and products from Evonik Oil
Additives focus on Resource Efficiency to bring value to forward-thinking product
formulators and OEMs. Evonik Oil Additives’ technologies and products extend fuel
efficiency, enhance performance, enable new technologies and help grow a more
sustainable planet. Learn more at evonik.com/oil-additives.
Website: www.infineum.com
Key Executive:
Paul D’Ambrosio, paul.d’ambrosio@infineum.com
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. We are focused on delivering Performance you can rely on. Developing,
manufacturing and delivering advanced chemical solutions that meet exacting customer and
industry standards.
infineum.com/insightonline
INFINEUM,
INFINEUM, PARATAC,
PARATAC, S
SYNACTO,
YNACTO, VIVISTONE
STONE and the interlocking ripple device are TTrade
rade Marks of Infineum International Limited.
© INFINEUM
INFINEUM INTERNATIONAL
INTERNAATIONAL
T LI
LIMITED
MITED 2013. All rights reserved.
Website: www.inolex.com
Key Executives:
Tyler Housel,Vice President, Lexolube Division,
thousel@inolex.com
Dan Winn, Chief Strategy Officer, dwinn@inolex.com
MAIN PRODUCT/SERVICE SEGMENT: Inolex, a global leader in the industry, provides food grade and non-food
grade synthetic esters for high temperature chain lubricants, metalworking, hydraulics, and associated applications.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Providing high performance esters and technical expertise, Inolex caters to
needs of customers as dictated by the ever changing regulatory environment.
Synthetic Esters:
Mother Nature’s
Second Choice
™
www.inolex.com
Website: www.lanxess.us
Key Executives:
Wilson Nova, Head of Sales North America – BL BIO,
Wilson.nova@lanxess.com
Cecilia McGough,Technical Marketing Manager – BL BIO, Cecilia.mcgough@lanxess.com
MAIN PRODUCT/SERVICE SEGMENT: LANXESS MPP utilizes a comprehensive line of preservative products
as well as our customized technical support services to optimizes your protection against microbial growth.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. As the market moves toward more sustainable raw materials, LANXESS MPP
focuses on eco-friendly solutions that meet our customer's performance preservation needs.
Website: www.lubrizol.com/successtogether
Key Executive:
Mike Roecker, Global Marketing Manager,
Industrial Additives, Michael.Roecker@lubrizol.com
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Lubrizol researches, develops, tests and manufactures a wide range of industrial,
engine oil and driveline lubricant additives designed to deliver excellent performance, operating
efficiency and economy. Our industry expertise, global supply and extensive testing capabilities are
focused on helping our customers be more successful.
Working together,
achieving great things
When your company and ours combine energies,
great things can happen.
You bring ideas, challenges and opportunities.
We’ll bring powerful additive and market
expertise, unmatched testing capabilities,
integrated global supply and an
independent approach to help you
differentiate and succeed. SUCCESS
TOGETHER
Visit Lubrizol.com/successtogether
to experience Success Together.
Website: www.munzing.com
Key Executives:
Russell Wescott, rwescott@munzing.us
Dave Swanson, dswanson@munzing.us
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Munzing is a global specialty additive supplier providing unlimited technical
service to all customers. We specialize in providing antifoams that offer the optimum,
cost-effective solution for your specific application.
If we don’t make you more successful than you were before...that isn’t partnering.
www.aftonchemical.com
© 2013. Afton Chemical Corporation is a wholly owned subsidiary
of NewMarket Corporation (NYSE:NEU) www.aftonchemical.com
Ordinary Partnering Afton Partnering
Interested Passionate
Sharing Giving
Cooperative Flexible
Considerate Caring
Understanding Collaborative
Working together Embedded
Connected Embracing
Innovative Mold breaking
Answers Solutions
Rob Shama
President, Afton Chemical Corporation
Nexeo Solutions, LLC
Address: 3 Waterway Square Place, Suite 1000
The Woodlands,TX 77380
Website: www.nexeosolutions.com
Key Executive:
Matt Mannette, Industrial Market Manager
mmannette@nexeosolutions.com
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. We provide solutions beyond logistics. Our dedicated sales and technical teams,
combined with our centralized distribution model allow us to reduce our customer’s production
costs, stay ahead of emerging technologies and maintain regulatory compliance.
A global leader in distribution, Nexeo Solutions is more than great products; we are your
true partner. We deliver unique, practical solutions that take your lubricants to the next
level. Whether you need components or a fully formulated package, our connection to
the industry’s top producers along with our expansive coverage gives you a single source
of distribution for your business.
Website: www.palmerholland.com
Key Executives:
W. Bryn Irvine, President
Ronald Zmich,Vice President, Marketing
marketing@palmerholland.com
MAIN PRODUCT/SERVICE SEGMENT: We are a supplier of lubricant raw materials, representing a world-class
manufacturing base in base stocks, additives and additive packages.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. We continually monitor market trending and work in conjunction with our
manufacturers to provide our customers with a consultative selling approach to better serve their
lubricant component needs.
PROVIDING
SPECIALTY CHEMICALS
TO INDUSTRIES
LIKE YOURS SINCE 1925
Ê Ê Ê Ê Ê Ê Ê Ê
Ê Ê Ê Ê Ê Ê Ê
Ê Ê Ê Ê Ê
Website: lubricants.petro-canada.ca
Key Executives:
Howard McIntyre,Vice-President – Lubricants
Lucie Dionne, General Manager – Sales
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Petro-Canada lubricant products are performing beyond today’s standards
for many of the world’s leading companies – in virtually every industry around the globe.
Website: www.pilotchemical.com
Key Executives:
William Rohrer, Product Manager, info@pilotchemical.com
Kenny Potter, Market Research & Communications Manager
info@pilotchemical.com
MAIN PRODUCT/SERVICE SEGMENT: Aristonate® sulfonates, Aristonic® Pilot Chemical’s high performance surfactants
sulfonic acids, and Masurf® Fluorosurfactants for lubrication, metal working, are a perfect match for many lubrication
mining, emulsification, corrosion inhibition, and oilfield applications. and metalworking formulations.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Pilot Chemical Company focuses on specialty chemical production and works
with our customers to produce products that fit their needs, allowing for collaborative
innovation.
Website: www.rheinchemie.com
Key Executives:
Michael Assaf, Director, Lubricant Oil Additives – North America
michael.assaf@rheinchemie.com
Chris Mitchell, President, chris.mitchell@rheinchemie.com
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Our Pittsburgh lab and continued investment in testing equipment furthers
our commitment to the lubricant industry and allows us to provide customers with next
generation solutions.
FOCUSING ON PERFORMANCE.
FOR A WORLD IN MOTION.
From the rigs that produce oil necessary to move our society both literally and figuratively, to the indus-
trial machines that harvest our crops and make way for new buildings to the airplanes that transport us
around the globe, Rhein Chemie plays an integral role in supplying these industries with environmentally
safe additives that continue to promote both mobility and harmony with our environment.
Solutions for the rubber, lubricant and plastics industries.
Whatever requirements move your world: We will move them with you. www.rheinchemie.com
Website: www.savantlab.com
Key Executives:
Norm Kanar, Marketing & Sales Manager,
nkanar@savantgroup.com
Virginia O’Neil, Operations Manager, voneil@savantgroup.com
MAIN PRODUCT/SERVICE SEGMENT: Savant Labs performs a wide range of analytical testing on many types
of fluids and lubricants. Savant Labs provides unequivocal testing at competitive pricing with a choice of
turn-around times.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Savant Labs is collaborating with our customers to develop lubrication
understanding, new test configurations, and solve industry problems. This experience leads to
enhanced lubricant formulations for customers and positions Savant as leaders in lubricant testing
and guidance.
Discover a Deeper
Level of Knowledge dive deeper
and Understanding
Savant Laboratory’s knowledge of lubricant
specification testing runs deep. We are a
world-class independent testing laboratory
and research center with more than four
decades of experience in lubricants testing.
Our in-depth approach to understanding
lubricant applications has led to the solution
of critical industry challenges, and to the
development of new approaches to measuring
the physical and chemical properties
of lubricants.
Explore what Savant Labs can do for you.
For more information visit our website.
S A V A N T L A B S
S A V A N T L A B . C O M
A W O R L D O F L U B R I C A T I O N U N D E R S T A N D I N G
Website: www.sealandchem.com
Key Executives:
Joseph Clayton, President
Joseph.Clayton@sealandchem.com
Sakura Olah,Team Leader – Operations
Sakura.Olah@sealandchem.com
MAIN PRODUCT/SERVICE SEGMENT: Sea-Land Chemical Co. is a specialty chemical distributor that provides
quality additives, products, and services to the automotive and industrial lubricant markets.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization. Sea-Land Chemical Co. provides high quality chemistry solutions to customers
by working with industry leaders to promote new technologies.
Website: www.sentientscience.com
Key Executives:
Ward Thomas, President, wthomas@sentientscience.com
Nathan Bolander, Chief Scientist and Technology Officer, nbolander@sentientscience.com
MAIN PRODUCT/SERVICE SEGMENT: Sentient Science provides services and software to predict tribological
interaction and multibody dynamics to extend product life and performance using computational testing and
prognostic health management.
Tell TLT readers what your company is doing to remain a cutting-edge industry
organization.
We Determine Crack Initiation in Mechanical Components and Systems • Perform Multi-physics
Modeling and Simulation • Solve Rolling Surface Fatigue • Quantify Surface Treatment
Tradeoff Studies • Offer Tribology and Material Science Learning Classes
Website: www.soltexinc.com
Key Executives:
Osvaldo Desvard,Vice President Commercial
odesvard@soltexinc.com
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its 2014 annual meeting in Lake Buena, Vista, Florida. Details at www.stle.org. 63
PEER-REVIEWED
64 Call for papers: STLE is now accepting student poster abstracts for its 2014 annual
ter, the membrane patches will be colored, but if a state-of- BEHAVIOR OF OIL OXIDATION PRODUCTS
the-art oil cleaner like an electrostatic oil cleaner (Sasaki Oil Oxidation Products and Varnish
and Uchiyama5), which can remove almost all oil-insoluble
contaminants, is used to control the oil contamination, the From the perspective of energy efficiency, a combined cycle
color of the membrane patches will be almost white. There- power generation system with gas turbines and a steam tur-
fore, color will be first noticed when we see a membrane bine has become popular. The fuel efficiency of gas turbines
patch, but we usually do not pay attention to the colors, be- also improves with higher inlet gas temperature. Therefore,
cause there are no standards to judge contamination of the the operating oil temperature of gas turbines has become
oil by color. Robert Humphrey of Whirlpool was probably higher and varnish problems have become serious (Kaly-
the first person who used a colorimetric method for analy- anaraman9; Day10; Sasaki, et al.11). Sludge (ASTM D437812),
sis of hydraulic oil contamination, because the company which is an oil oxidation product, is called varnish when it
had used the colorimetric technology for quality control of coats metal surfaces. Therefore, this article will call the prod-
plastic products. He developed a 10-point color scale stan- ucts formed by thermal decomposition of oils sludge and the
dard and implemented it for oil maintenance. As a result, deposits of the sludge or oil oxidation products on machine
twice-yearly oil changes were eliminated and downtime parts varnish; see Figure 1.
of injection molding machines was substantially reduced
(Ogando6). Doug Robertson of Kleentek (USA) introduced
the technology and improved it for application to other hy-
draulic oils with cooperation of one of the authors. The
technology was used as one of the tools for oil maintenance
at the Saturn plastic plant under the supervision of Mickey
Jackson of Henkel. However, application of the technology
was still limited to hydraulic oils. Therefore, one of the au-
thors brought the technology to the University of Fukui in
1998 to apply it to lubricating oils. The results of the devel-
opment were published in the Society of Tribologists and
Lubrication Engineers’ journal Lubrication Engineering (Ya-
maguchi, et al.7). The colorimetric method is suitable for
examining the contaminants collected on membrane patch-
es, but it is limited. When we see an object, we recognize
its shape and color by reflected light. Therefore, commer-
cially available colorimetric analyzers examine the color of
membrane patches by reflected light. The first model of a
colorimetric patch analyzer (CPA), which was developed at
the University of Fukui before 2009, recognized the color
of membrane patches by reflecting light only. Therefore, it
was suitable for examining the color of contaminants col-
lected on the surface of membrane patches.
In the case of modern gas turbine oils, the working oil
temperature is high and oil oxidation products with relative-
ly low molecular weights (MWs) are soluble in the working Figure 1 | Varnish on a valve piston. (Courtesy of Fortum UK.)
oil. When this oil was filtered immediately after it was taken
from the oil tank, the membrane patch was almost white,
but when the same oil was filtered after it was kept at room Short Review of Previous Studies on the Molecular Weight
temperature for a few days, the membrane patch was brown. of Oil Oxidation Products
This phenomenon was confirmed at other power plants (Sa-
saki and Galli8). The oil user’s concern is to know whether The mechanisms of oil oxidation have been studied by
the oil is (1) safe to use, (2) needs to be topped up, or (3) many scientists and researchers. During the period from the
needs to be changed. Therefore, the University of Fukui is 1970s to the 1980s, many papers, which measured molecu-
reexamining the behavior of contaminants and the filter- lar weight of oil oxidation products, were published. Ali, et
ing mechanism of membrane filters in order to develop a al.13 and Cho and Klaus14 showed that oxidation products are
colorimetric analysis technology. This article discusses the polymerized via intermediate oxidation products such as di-
behavior of the oil contaminants in gas turbines, the filter- mer, trimer, tetramer, although the MW of the majority of the
ing mechanism of membrane filters, and the mechanism and base oil molecules remains unchanged. Ali, et al.13 reported
performance of a state-of-the-art CPA. that polymerized oxidation products are molecules with an
66 Are you an under-30 tribologist? Access a wealth of STLE services at our Young Tribologists
Table 1 | Cooling Time of the Heated Oil and Filtering Temperature
Sample ID
A B C D E F G
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Table
T ABLE4 4—M
| Molecular
OLECULARWeight of Sample
WEIGHT C C
OF SAMPLE
Peak No.
1 2 3 4 5 6 7
Peak time (min) 22.133 22.630 23.168 23.783 24.883 25.318 25.767
Average MW 1,889 1,157 813 540 301 193 116
1 2 3 4 5 6 7
Peak time (min) 22.050 22.459 23.175 23.793 24.889 25.323 25.800
Average MW 1,987 1,130 794 547 302 193 97
T ABLE6 6—M
Table | Molecular
OLECULAR WEIGHT
Weight OF SAMPLE
of Sample E E
Peak No.
1 2 3 4 5 6 7
Peak time (min) 22.030 22.601 23.148 23.772 24.863 25.290 25.733
Average MW 1,887 1,136 806 556 303 192 99
T ABLE7 7—M
Table | Molecular
OLECULAR WEIGHT
Weight OF SAMPLE
of Sample F F
Peak No.
1 2 3 4 5 6 7
Peak time (min) 22.053 22.471 23.139 23.768 24.861 25.292 25.733
Average MW 1,905 1,148 815 553 303 193 121
T ABLE8 8—M
Table | Molecular
OLECULAR WEIGHT
Weight OF SAMPLE
of Sample G G
Peak No.
1 2 3 4 5 6 7
Peak time (min) 22.123 22.526 23.118 23.768 24.860 25.286 25.733
Average MW 1,874 1,147 816 548 303 193 112
T ABLE9 9—M
Table | Molecular
OLECULAR WEIGHT
Weight of the THE DISSOLVED
OFDissolved Blank BMembrane
LANK MEMBRANE
Patch inPTHF
ATCH IN THF
Peak No.
1 2 3 4 5 6 7
Peak time (min) 22.078 22.500 23.190 23.792 24.889 25.327 25.931
Average MW 1,799 1,131 798 545 290 190 122
T ABLE1010—S
Table | Summary
UMMARYofOFthe MEASURED
Measured
THE MOLECULAR
Molecular WEIGHT
Weight
Peak No.
Sample ID 1 2 3 4 5 6 7
70 The human brain thinks more at night than during the day.
Table 11 | Comparison of the Heights at Elution Time Peaks
Sample ID
A B C D E F G Blank
MECHANISM OF A PATCH ANALYZER es using both reflected light and transmitted light (Honda,
DEVELOPED BY THE UNIVERSITY OF FUKUI et al.17). A schematic construction of the CPA is shown in
The University of Fukui has developed a CPA, which is Figure 11. The measuring compartment was completely en-
shown in Figure 10, that can determine the existence of in- closed to shut off outside light. To measure the color on a
termediate oil oxidation products, even when the color of membrane patch, a membrane patch is framed. The frame
the membrane patches is white. It is different from a conven- has openings at both the top and the bottom, as shown in
tional colorimetric analyzer that uses reflected light only. The Figure 12. The framed membrane patch is placed in the mea-
Fukui University CPA examines colors of membrane patch- suring compartment. For measurement, white light is cast on
Figure 7 | Comparison of solubility of oxidation products in oil by Figure 8 | Membrane patches seen with backlight.
heating at 80°C for 1 and 8 h.
Fi 11 S h i f i f CPA
Figure 10 | Photo of a prototype CPA. Figure 11 | Schematic arrangement of sensing parts of CPA.
72 Next month: “Interpreting Oil Analysis Reports,” a feature by TLT contributing editor Jeanna Van Rensselar.
the patch that filtered 25 mL used oil after heating at 80°C
for 8 h was almost white as observed by the naked eye when
seen by reflected light, but the CPA could distinguish it from
standard white. When the patch that filtered 25 mL of used
oil after heating at 80°C for 8 h was checked with backlight,
a yellow-brown color was observed. It was similar to the
standard RGB color related to the RGB readings by CPA. It
is known that molecules of oil oxidation products will be-
come polymers following the processes of forming dimers,
trimers, tetramers, pentamers, etc. (Gunsel, et al.15). When
oil oxidation products are in the early stage of intermediate
oxidation products, they cannot be captured by the surface
of a membrane patch but are caught inside the oil passage
Figure 12 | Example of a framed membrane patch. instead. When they become polymers, they are captured by
Figure 13 | Patch no. 9 of Figures 7 and 8 was extracted and shown with RGB values by CPA.
The cerebrum is the largest part of the brain and is divided into two hemispheres. 73
the surface of a membrane patch; therefore, the CPA is suit- REFERENCES
able for examining the color of the surface by reflected light
1. Aerospace Industries of America, Inc. (1964), “National
when the surface contains contaminants and is also suitable Aerospace Standard (NAS) 1638,” Cleanliness Require-
for examining the color of contaminants inside the oil pas- ments of Parts Used in Hydraulic Systems.
sage by transmitted light when the surface and the bottom
2. International Standard. (1999), “ISO 4406,” Hydraulic
are white. This means that the CPA can detect the formation fluid power-Fluidsmethod for coding the level of contamina-
of oil oxidation products at an early stage because the CPA tion by solid particles, 2nd edition.
detects intermediate oil oxidation products that are formed
3. The Engineering Society for Advancing Mobility Land
before polymerization. Sea Air and Space, International. (1990), “SAE AS4059,”
There are several methods to define colors, including Aerospace-Cleanliness classification for hydraulic fluids.
Munsell, Oswald, RGB, HLS, CIE, and L*a*b* methods. 4. American Society for Testing and Materials (ASTM).
These methods were not originally developed to define the (1995), “ASTM D4898,” Standard Test Method for Insoluble
color of contamination of oils. When several methods coex- Contamination of Hydraulic Fluids by Gravimetric Analysis.
ist, it is inconvenient to translate the readings of one method 5. Sasaki, A. and Uchiyama, S. (2002), “A New Technology
to another; therefore, an advantage of the CPA is that it can for Oil Management,” Paper No. NCFP I02-12/SAE OH
measure readings of (1) RGB with reflected light, (2) RGB 2002-01-1352.
with transmitted light, (3) HLS with reflected light, (4) HLS 6. Ogando, J. (1993), “A New Way to Look at Hydraulic Oil
with transmitted light, (5) L*a*b* with reflected light, and Cleanliness,” Plastics Technology, 39(12), pp 42–45.
(6) L*a*b* with transmitted light. An example of the read-
7. Yamaguchi, T., Kawaura, S., Honda, T., Ueda, M., Iwai, Y.,
ings of RGB, HLS, and L*a*b* measured by CPA is shown in and Sasaki, A. (2002), “Investigation of Oil Contamina-
Table 12. tion by Colorimetric Method,” Lubrication Engineering,
58(1), pp 12–17.
Table 12 | Example of the Readings of RGB, HLS, and L*a*b* by the 8. Sasaki, A. and Galli, C. (2011), “A Field Investigation of
CPA. the Behavior of Gas Turbine Oil Oxidation Products,” Pa-
per presented at the STLE Annual Meeting, Atlanta, GA,
May 18, 2011.
Color Mode Readings
9. Kalyanaraman, K. (2006), “Let’s Talk about Vanish,” Tur-
RGB with reflected light 240, 195, 139
bomachinery International 5, pp 11–14.
HLS with reflected light 33◦ , 42%, 94%
L∗ a∗ b∗ with reflected light 82, 11, 35 10. Day, L. (2008), “Solving Varnish Problems in Gas Turbine
RGB with transmitted light 209, 132, 31 Lubricants,” Tribology and Lubrication Technology, 64(1),
HLS with transmitted light 34◦ , 85%, 82% pp 32–38.
L∗ a∗ b∗ with transmitted light 62, 25, 62
11. Sasaki, A., Uchiyama, S., and Kawasaki, M. (2008), “Var-
nish Formation in Gas Turbine Oil Systems,” Journal of
ASTM International, 5(2), pp. 1–12.
12. ASTM D4378. “Standard Practice for In Service Monitor-
CONCLUSION ing of Mineral Turbine Oils for Steam and Gas Turbines.”
1. The color of the membrane patch through which gas 13. Ali, A., Lockwood, F., Klaus, E. E., Duda, J. L., and Tewks-
turbine oil was filtered immediately after sampling was bury, E. J. (1979), “The Chemical Degradation of Ester
almost white, whereas the color of the membrane patch Lubricants,” ASLE Transactions, 22(3), pp 267–276.
through which gas turbine oil was filtered after cooling at 14. Cho, L. and Klaus, E. E. (1981), “Oxidative Degradation
room temperature for 24 h was brown. The contaminants of Phosphate Esters,” ASLE Transactions, 24(1),
were soluble in the working oil at a temperature of ap- pp 119–124.
proximately 65°C, and they were insoluble when the oil 15. Gunsel, S., Klaus, E. E., and Duda, J. L. (1988), “High
was cooled to room temperature for 24 h. Temperature Deposition Characteristics of Mineral Oil
2. The MWs of the contaminants were examined by GPC and Synthetic Lubricant Basestocks,” Lubrication Engi-
neering, 44(8), pp 703–708.
and were lower than about 2,000. It was confirmed that
they were similar to the intermediate oil oxidation prod- 16. Sasaki, A., Tobisu, T., Uchiyama, S., and Kawasaki, M.
ucts that were previously studied (Ali, et al.13; Cho and (1991), “GPC Analysis of Oil Insoluble Oxidation Prod-
ucts of Mineral Oil” Lubrication Engineering, 47(7),
Klaus14; Gunsel, et al.15).
pp 525–527.
3. The CPA, newly developed by the University of Fukui,
17. Honda, Tomomi, Iwai, Yoshiro, and Sasaki, Akira. Oil
could detect contaminants on the surface of the mem- State Monitoring Method and Oil State Monitoring De-
brane patch by reflected light as well as those trapped in vice. Japanese Patent 5190660, issued February 8, 2013.
the membrane patch via transmitted light, even if the sur- US Patent 8,390,796 B2, issued March 5, 2013.
face of the patch was white by reflected light.
76 The energy used by the brain is enough to light a 25-watt light bulb.
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Brooks is based in Blue Bell, Pa., and serves both Acme- Simmonds has 14 years of industrial
Hardesty and its parent company, Jacob Stern & Sons, Inc. She’s fluid analysis experience and will be
responsible for developing and executing marketing strate- able to help customers with all of their
gies, maintaining both companies’ websites to provide a posi- fluid analysis needs.
tive experience for customers, suppliers and service providers Before joining POLARIS Laborato-
and the development of marketing materials in support of the ries, he served the oil and fuel segments
field sales organization. of the European market at Alcontrol
UK Ltd. During his tenure at Alcontrol,
he learned many aspects of the industry
Gwyn Simmonds
while serving as a lab technician, lab
supervisor, key account manager and
diagnostician. His most recent role was sales and administra-
tion manager, where he managed 20 employees, developed
sales and managed major accounts.
TIMKEN NAMES GM
OF GLOBAL DISTRIBUTION
Kristie Hammontree Luis Idrobo Samantha Brooks
Canton, Ohio-based The Timken Co. has named Louise Dalton
general manager of global distribution.
POLARIS LABS EXPANDS Dalton is responsible for strengthening key commercial
SALES TEAM INTO EUROPE processes that support efficient, consistent business relation-
Indianapolis-based POLARIS Laboratories has hired Gwyn Sim- ships with Timken distributors worldwide.
monds as the company’s first territory sales manager in Europe. Dalton joined Timken in 2008 as a manufacturing engi-
Based in Conwy, United Kingdom, Simmonds will support neer manager at the company’s aerospace division in Leba-
businesses in all of Europe. non, N.H. She has served as demand manager in the supply
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78 Did you know? Two-thirds of STLE members are lubricant manufacturers, additive
Send us your news releases and photos for publication in Newsmakers to TLT Magazine, Attn: Karl Phipps, 840 Busse Highway, Park Ridge, IL 60068, kphipps@stle.org.
STLE HQ ANNOUNCES
HOLIDAY BREAK SCHEDULE
Viscometry at its Best
In observance of the holiday sea-
son, the society’s headquarters Viscosity Index calculation
office in Park Ridge, Ill., will Up to 30 Samples per hour
be closed starting Tuesday, Dec.
Viscosity & Density measurements
24. The office reopens during in 1 test run
normal business hours (8 a.m.
Up to 4 times faster than Test
to 4:30 p.m. Central Time) on
Method D445
Monday, Jan. 6, 2014. On behalf
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and headquarters staff, we wish temperature control .005°C Tel: +1 (804) 550-1051
80 An average person’s short-term memory can only hold seven digits at a time. Reportedly, that is why phone numbers have seven digits.
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I focused on new product development Generated new business (volume and Secured the lubricant business at a
instead of daily fire fighting (dealing revenue) that contributed significant- brand new power plant.
with the problem of the moment). ly to the gross margin contribution of
our business unit. Improved reliability awareness in diesel
Took trips to the U.S. and Canada. engines.
Market share increase.
Achieved more new consulting oppor- Here in Argentina, we made a CrN
tunities. Served as the metalworking fluids coating multilayer for aerospace use.
paper solicitation chair for the 2013 We also studied the same coating in
Completed roll out and implementation Annual Meeting in Detroit. erosion-corrosion. We have planned
of a new product range. to buy next year a more complex
equipment for PVD coatings. We
Presented a paper at a professional founded the Argentine Association of
conference. Tribology.
82 The human brain is more than three times as big as the brain of other mammals of similar body size.
Advanced our company’s R&D and QC Delivered quality service to our Published a paper.
ability. Received ISO 9000 for two customers.
company locations. Increased lubricants sales volume by
Continued to use and expand predictive 10 percent.
Served as a member of a scientific maintenance at our wastewater
committee for an international treatment plant. Graduated with my doctorate and
conference. obtained an industry job.
I retired July 1.
Provided expert opinion in legal Was promoted to a higher position in my
matters. Found a new job. company.
Participated in a multimedia ad
campaign. Seeing renewed interest in
sustainability and an environmentally
adapted product. Generated new
business.
Sales increase.
More than half of Elco’s products are custom formulated I work as a manufacturer’s representa-
to client specifications for superior performance and cost tive. Our small company lost key
effectiveness. accounts during the recession. Within
Why gamble? You can rely on Elco’s product experts in the past year, we have been contracted
choosing the ideal additive for your industrial application. by several excellent new companies
Our formulary includes: metalworking, hydraulic, gear, and have more than replaced the
grease and slideway packages as well as components. business lost.
Or, we’ll build one for you!
Created a new technology.
:H
YHJRWLWFRYHUHG Improved our No. 1 product quality
and manufacturing capability.
Completed my 40th year of service with
my company. Shared my knowledge
with coworkers and customers.
Continued to expand my knowledge
of lubricants, fuels and coolants in
relationship to improving my ability
to provide better maintenance
procedures and recommendations to
customers. Made it to 30 years as an
STLE member. Completed my 13th
year as an STLE section chairman.
84 The skull (cranium) that protects the brain is composed of 22 different parts.
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Discovered a simple solution to what I work in sales. Professional highlight
was potentially a complex and of 2013 was gaining increased sales in
work-intensive problem. difficult trading conditions in Europe.
We gained in market share, as well as
Presented gear technology engineering organic growth.
seminars to younger engineers.
Training my elder children in the right
Started working in the areas of smart choices for their own life by demon-
machines and components. strating it in my own actions for
success. My hope is that they will
Received a promotion. pass this knowledge on to their
children.
Validated a season-long field trial of a
new lubricant. Helping to make the STEM Camp at the
Successfully lowered raw material costs STLE Annual Meeting a success!
Still have a job! through global sourcing.
I moved from being a lubrication
Successfully obtained high-volume Completed the conversion of plant specialist in South Africa to a high-
business with two accounts. refrigerating and A/C equipment to performance lubrication consultant
non-ODS refrigerants. for Europe and Asia.
Added a very large customer account
after showing them a 27 percent cost Passed the CLS exam. Gained additional synthetic lubricant
saving just by changing to our business via new formulations for
metalworking fluid. I was able to reduce raw material costs very specific and delicate applications.
and still increase performance of I’m a lubricants marketer.
Achieved CLS certification. multiple products. I’m a lubricant
formulator. Developed a patent surrounding boron
Attained professional certifications and polymer composite compounds.
from STLE and SMRP. Learning more about transmission As a consultant, my life is varied so I
fluids. did not have a lubrication moment
Filed for another patent. this year.
Development of my LCM program.
As co-owner of an industrial equip- Educated myself on high-performance
ment and lubrication distributor with Getting published. lubricants and metalworking fluids,
a reliability-focused mission, we strive my primary areas of focus.
to educate our customers in methods Diversifying supply.
and technologies that will improve Got a better job with a much bigger
their bottom line performance. 2013 Led a project team in developing an company. I am a lubricant sales
saw expansion of this training to engine health management program. executive.
several new key customers.
Our corporate headquarters took on an Reached a great quantity of people in
Gained OEM recognition and approvals additional line of lubricants, allowing training. Traveled all around Mexico
of our products. us to add two more sales engineers for to give recommendations and advice
the industrial side of our business. In at professional conferences, much
Continued to maintain profitability and our secondary location, we acquired more so than in 2012.
cut costs when sales slowed down. an additional major line of automo-
tive and industrial lubricants. We also Expanded the size of my team and the
Launched a new computer system. opened an additional satellite location customers we serve. Approximately
and added six more employees. doubling our revenue.
Built a MS Access database to track
equipment repairs at the workshop. The Higher additive sales. Landed a huge compressor OEM for their
process covers 15 platforms and includes international fill and service require-
both static and dynamic equipment. Making a specific type of emulsion ments. I am the owner/vice president
clear and stable, well beyond the of sales, directly related to all aspects
Attained ICML MLA II certification. boiling point of the product. of the selling cycle.
86 The brain is suspended in Cerebrospinal fluid, effectively floating in liquid that acts as both a cushion to physical impact and a barrier to infections.
Was able to implement procedures and Increased sales revenue and gross Trained a young engineer/technician in
products to save a customer more than profits in excess of 10 percent. Not lube systems.
$1 million a year. I work in industrial bad for a 91-year-old company with
lubricant and metalworking products. 2012 sales of $45 million. I’m vice Being named chairwoman of the College
president-operations for a chemical of Fellows, Engineering Society of
Identified a cost-effective technology to and lube distributor. Detroit.
utilize the newly available LNG
(liquid natural gas). I have retired but Achieved successful completion of a I work for a small lubricants packaging
stayed on with the same company to multimillion-dollar project on time, company, which recently bought out
work as a consultant on special safely and on budget that produced one of our customers. The former
projects. the anticipated results. customer had supplied us with all the
blends, but once we bought the
Submitted my first tribological patent I, along with two of my employees, joined company I had to learn how to
application. STLE and also passed the CLS exam. formulate blends. That is my profes-
sional highlight so far this year.
Focus Chemical now manufactures polyisobutylene succinic Killing huge sales goal—my way! Plus
anhydride (PIBSA) derivatives and we’re ready to meet your received my CLS recertification.
formulating needs! For example, our Focus Disperse PIBSA
Introduced a line of corrosion inhibi-
products can serve as both an emulsifier/dispersant in tors with no MEA and biostatic
metalworking fluid applications and a dispersant in automotive properties.
products. We can also modify our existing PIBSA product line
Wrote another book.
to meet your unique specifications.
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TLT ADVERTISERS INDEX DECEMBER 2013 • VOL. 69, NO. 12
Company Page Contact Phone E-mail Web
Acme-Hardesty Co. 23, 37 Bryan Huston (215) 591-3610 bhuston@acme-hardesty.com www.acme-hardesty.com
Afton Chemical Co. IFC, Lauren Ereio (804) 788-6081 lauren.ereio@aftonchemical.com www.aftonchemical.com
38, 48
Anton Paar 79 Kristen Hangey (804) 550-1051 kristen.hangey@anton-paar.com www.anton-paar.com
BVA Inc. 39 Glenn Short (248) 676-9500 gds@bvaoils.com www.bvaoils.com
Cannon Instrument Co. 24 Patricia Argiro (814) 353-8000 ext. 267 pargiro@cannoninstrument.com www.cannoninstrument.com
Chevron Oronite Co., LLC IBC Robert Connel (925) 842-0213 rconnel@chevron.com www.chevron.com
Croda, Inc. 29 Jillian Beyer (302) 429-5443 jillian.beyer@croda.com www.croda.com
Dover Corp. 75 Lou Bona lou.bona@doverchem.com www.doverchem.com
Dow Corning 40 Karen Heenan-Davies (800) 662-0661 karen.heenan_davies@dowcorning.com www.dowcorning.com
DuPont ‘Krytox’ Performance 41 Christine Lashbrook (302) 999-5505 christine.a.lashbrook@usa.dupont.com www.dupont.com
Lubricants
Evonik Oil Additives 42, 85 Richard Williams (215) 706-5821 dick.williams@evonik.com www.rohmax.com
Focus Chemical 87 Chris Steedman (440) 385-2767 csteedman@palmerholland.com www.palmerholland.com
Hangzhou Sungate 7 Eric Chen +86-571-87040747 cdecheng@hotmail.com www.sungatechem.com
Herugth Laboratories Inc. 81 Linda Perry (707) 554-4611 lperry@sgs.com www.herguth.com
Huntsman Petrochemical Corp. 25 Sam Branco (281) 719-4704 sam_branco@huntsman.com www.huntsman.com
Infineum USA L.P. 43 Karen Woon +65-68956887 karen.woon@infineum.com www.infineum.com
Inolex Chemical Co. 44, 92 Sarah Plimpton (215) 271-0800 sarah@inolex.com www.inolex.com
Liebowitz
J.A.M. Distributing Co. 31 John Filak (713) 844-7730 jfilak@jamdistributing.com www.jamdistributing.com
LANXESS Corp. 45 Karen Leipold (412) 809-1558 karen.leipold@lanxess.com www.lanxess.com
Mitsui Chemicals 93 Gregory T. Bushman (914) 251-4202 lucant@mitsuichem.com www.mitsuichem.com
Monson Companies 33 Doug Hiple (609) 773-0031 dhiple@monsonco.com www.monsonco.com
Münzing 3, 47 Alicia Colacci (973) 279-1306 acolacci@munzing.us www.munzing.com
MWF Management Certificate 88 Kara Sniegowski (847) 825-5536 ksniegowski@stle.org www.stle.org
Program
NanoMech 77 Jim Phillips (479) 695-8100 info@nanomech.biz www.nanomech.biz
NCeed Enterprises Inc. 84 Rolly Enderes (888) 726-3114 rolly@chemceed.com www.nceed.com
Nexeo Solutions 50 Darren Brantley Moore (281) 297-5204 brantley.moore@nexeosolutions.com www.nexeosolutions.com
Palmer Holland, Inc. 51 Kristin Anderson (440) 686-2300 kanderson@palmerholland.com www.palmerholland.com
PCC-Chemax, Inc. 69 Melissa Aiken (864) 422-6679 mcarson@pcc-chemax.com www.pcc-chemax.com
Petro-Canada Lubricants Inc. 52 Molly Hutchison (905) 804-3638 mhutchison@suncor.com www.lubricants.petro-canada.ca
Petroleum Chemicals 76 Sally Pavlica (916) 487-1660 sally@petchemgroup.com www.petchemgroup.com
Pilot Chemical 78 Kenny Potter (513) 326-0649 krpotter@pilotchemical.com www.pilotchemical.com
RheinChemie 19 Julie Bradler (440) 285-3547 julie.bradler@rheinchemie.com www.rheinchemie.com
Savant Labs 55 Norm Kanar (989) 496-2301 nkanar@savantgroup.com www.savantlab.com
Sea-Land Chemical Co. 56, 90 Joseph Clayton (440) 871-7887 joseph.clayton@sealandchem.com www.sealandchem.com
Sentient Science 57 Natalie Hils (716) 807-8655 Nhils@sentientscience.com www.sentientscience.com
Soltex, Inc. 58 Susan Kovacs (281) 587-0900 skovacs@soltexinc.com www.soltexinc.com
STLE 2014 Annual Meeting 95 Merle Hedland (630) 428-3400 mhedland@stle.org www.stle.org
The Dow Chemical Co. 11 Rachel Acker (989) 638-8694 rlacker@dow.com www.dow.com
The Elco Corp. 83 David Millin (216) 749-2605 dmillin@elcocorp.com www.elcocorp.com
The Lubrizol Corp. 46, Renee Stuart (404) 347-6966 renee.stuart@lubrizol.com www.lubrizol.com
OBC
Taminco 59 Bill Rouse (216) 529-9393 william.rouse@taminco.com www.taminco.com
Tianhe Chemical 60 Sanjay Srinivasan +86-416-5160601 sanjay@tianhechem.com www.tianchechem.com
United Color Manufacturing Co. 91 Tom Nowakowski, Jr. (215) 860-2165 ten2@unitedcolor.com www.unitedcolor.com
Vanderbilt Chemicals, LLC 5, 61 Glenn Foster (203) 853-1400 ext. 485 gfoster@rtvanderbilt.com www.vanderbiltchemicals.com
2013
N | DECEMBER
PUBLICATIO
AN
NALS
N PROFESSIO
FOR LUBRICATIO
& RESEARCH
STRATEGIES
SYSTEMS,
TLT
T R I B
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Put the strong marketing power of TLT’s print and digital editions behind your sales message. that will al high
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RESOURCES
TECHNICAL BOOKS cally organized and features well- • Special Fluids
structured entries with enhanced fea- • Efficient Maintenance and
ENCYCLOPEDIA OF TRIBOLOGY tures for user-friendly searches. Operation
Editors: Q. Jane Wang & Yip-Wah Chung Available at www.springer.com. List • Reliability & Sustainability
Publisher: Springer Price: $2,700 (USD).
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of Tribology is an LUBRICATION, MAINTENANCE AND neering application. In addition, LUB-
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of the science cation, Maintenance and Tribotechnology ing maintenance, lubrication and tri-
and engineering Conference & Exhibition (LUBMAT) is now bology in the design and operations of
of tribology rele- accepting abstract submissions for its components in power generation sys-
vant to research- 2014 conference (co-sponsored by tems and transmissions across a range
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and related scientific disciplines. De- tion of Mechanical Engineers), June energy systems, marine and offshore
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including the latest developments in • Lubrication Management The abstract submission deadline
hot areas such as nanotribology and • Tribology is Dec. 12. For more information, visit
biotribology. This book is alphabeti- • Lubricants & Additives www.lubmat2014.org.
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92 Most strokes result from a blood clot in the brain that blocks the local blood supply. This
STLE LOCAL SECTION MEETING
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SOCIAL MEDIA MARKETING
Jerry L. Kennedy
7KHJUHDWEDWWOHÀHOG
The Internet is the perfect place
to start a war—make sure you Getting angry and
escalating from complaint to
keep your sword sheathed. all-out war is absolutely the
wrong course of action.
IF THERE’S ONE THING you should know when product or service? Take a lesson here:
you start focusing on digital marketing and Never ignore customer complaints, espe-
building an online presence for your busi- cially public ones. Acknowledge them im-
ness, it’s that the Internet is the natural mediately and do your best to remedy the lete, hide or block negative feedback. This
habitat of complainers, whiners, malcon- situation as quickly as possible. seems like common sense, but I can’t tell
tents—and genuinely dissatisfied customers. you how many times clients have asked me
Once you join the online world, you expose GETTING ANGRY how to remove or block negative reviews on
yourself and your business to the ire of folks It’s only natural to feel the urge to get de- Yelp (or Google, Facebook or Twitter). My
who, it would seem, have nothing better to do fensive when we perceive that we’re being response is always the same: don’t you dare.
than disabuse the good name of your com- attacked; the anonymity and lack of tonality This takes the “ignore it and it will go
pany. Truth be told, they’re probably doing it that comes with online complaints can ex- away” approach one step further down the
even if you’re not online, which is all the acerbate such feelings. Add an owner with a path of bad customer service. Why would
more reason for you to be there, paying close volatile personality and a tendency to re- you go to such pains to hide complaints?
attention and responding appropriately. criminate, and you’ve got a powder keg that Why wouldn’t you instead address the issue
The different methods that companies could bring a business to its knees. and remedy the complaint, thus providing
employ to respond to such online criticisms This should go without saying, but get- the formerly dissatisfied client an opportu-
hold lessons for how to approach what can ting angry and escalating from complaint to nity to amend their review and tell the story
be either an opportunity to shine in cus- all-out warfare is absolutely the wrong of how you made things right?
tomer service or an occasion to wipe egg course of action. Yet I’m continually sur- Bad reviews and complaints are part of
off your face. Let’s have a look at a few of prised by how many business owners re- every business. In the online world, as in the
the most common types of response to on- spond to public negative feedback with an- offline world, the real issue isn’t in the com-
line criticism. ger and abusive language. Google the plaint but in your response to the complaint.
phrase “Amy’s Bakery Facebook meltdown” Rise to the occasion by responding quickly
IT NEVER HAPPENED to see what I mean; it’s a perfect example and effectively, and the positive reviews for
You’ve probably had the experience of be- of what not to do. your business will bury any negative com-
ing ignored by a brand online. You’ve If you need a better reason to avoid get- ments in a sea of delighted customers.
emailed, Tweeted, Facebooked and Yelped, ting angry other than it makes you look
all to no avail. You see new posts being gen- foolish, try this one: the Internet, especial-
erated by the company in question, yet no ly for complainers, thrives on negativity.
one is responding to your complaint. What’s This kind of incident will go viral faster than
happening? You’re getting a dose of the old any cute cat video, and the response will be
“maybe if we ignore them, they’ll go away” more and more mockery and ridicule. As the
approach to customer service. owners of Amy’s Bakery discovered, what Jerry Kennedy earned his stripes as an operations
It’s a ridiculous response. After all, happens online never goes away. and sales manager in the lubricants industry. He is
think of all the potential clients who are currently the co-founder of CDK Creative, a digital
seeing the exchange and basing their deci- DELETING, HIDING AND BLOCKING marketing agency that brings his real-world sales
sion to do business with that company on Here’s another no-no: unless you’re abso- and operations experience to the world of online
this very public interaction. Do they really lutely certain that a complaint comes from a marketing. Learn more or request a consultation at
think that not responding is going to make troll (or an ex-employee with an axe to http://cdkcreative.com. Email him at jerry@
new prospects feel comfortable using their grind) never, under any circumstances, de- jerrykennedy.com.
Follow us on
#STLE2014
96 Diseases of the brain include Alzheimer’s disease, Parkinson’s disease and multiple sclerosis.
For a commitment to safe
and reliable operations
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