Groups in Dsadman
Groups in Dsadman
Groups in Dsadman
Surrogate marketing:
The essence of Surrogate marketing lies on Communicating the value of a
particular banned or illegal product/service of a company by using certain
acceptable brand extensions of the same company with the same logo and brand
name. It refers to intentionally utilizing a company, person, product or service to
help convey the message of another product or service. It can also be define as
duplicating the brand image of one product extensively to promote another product
of the same company.
The history of surrogate marketing existed from long years backs in different
connotations and applicable not only the liquor, narcotic products but service
categories also like movie promotions. But it comes in limelight when a few years
ago in UK, where housewives protested against liquor and narcotic advertisements
and demanded to ban on advertisement of alcoholic and narcotic products. After
ban on products this industry left with no other relaying option than surrogate
marketing.
As example, using item songs to promote the films or promoting big stars‟
guest appearance as a major role in movies, using sodas, fruit-juices, water with
Liquor, Cigarette, Bidi, and Tobacco brand names can be seen on TVs and posters.
It works as a viral and opinion leader kind of way to top of the mind recall
and awareness for the target consumer group, who can decode the message. Have
you ever wondered why companies like Bacardi and Royal stag entered the field of
music CDs and are advertising it so rampantly? Or why Kingfisher got into mineral
water? Why Hayward‟s 5000 soda and its „Honsla anthem‟ are so popularized,
whereas it‟s originally a liquor brand?
The makers of these brands have either been banned from advertising their
original products or their marketing activities were restricted by the norms and
regulations of the countries in which they advertised.
These are all cases of surrogate marketing. Surrogate marketing can be
defined as an intentional utilization of a company, person or object to help convey
the message of another party. The term needn‟t always have negative connotations
as quoted in the examples above. It can have positive connotations as well. It can
be considered somewhat similar to grass-root or viral marketing in which a
marketing firm or the marketing wing of a firm recruits people to spread the
message. Positive surrogate marketing can also refer to employing a representative
to the manufacturer who will sell your product.
However, like in everything else, the darker side of surrogate marketing has
always been more talked about and become a trend than the positive side.
Surrogate marketing has been popularly used as a means of promoting products
and services that are considered unhealthy, unethical, illegal or immoral by some
groups in particular or by the society at large, in a way that it becomes acceptable
to the society. For instance, there are strict norms on the advertising of liquor and
tobacco in many countries including India. In such countries, companies promote
their products by associating with and promotion of more acceptable brands. For
instance, everybody knows four squares is a company making cigarettes, but it
doesn‟t advertise its cigarettes, but it is more known for the Four Square bravery
awards among the general public. In this way, the customer is aware of the
acceptable brand but also draws a connection to the related product which is being
surrogate marketed through such efforts.
Surrogate marketing generally happens in two contexts:
One, where the entire marketing function is outsourced or given away and
the group then providing the marketing is referred to as the surrogate
marketing department; and
Two, where firms indulge into brand-extensions into products which are
legal and more acceptable to the general public, while fitting well into the
government norms and regulations. And in most cases, the companies are
not bothered about how their surrogate product is doing in the market.
The main reason to introduce the surrogate product in the market is to remind
the customers each time they see the advertisement or the product on the store
shelf, of the original product.
There is another variant of surrogate marketing. Let‟s say for instance, that you are
manufacturing a particular product A. This product A requires a particular service
B, which you don‟t provide. You sign a contract with another service-providing
firm X, which provides the requisite service B. Now the firm X agrees to provide
the service B, and use only your product A for it. Here, the service provider of
service B serves a surrogate marketer for your product A. This could be both in the
positive and the negative sense.
IMFL 6000
Example:
Many can recall the Bacardi ads of yore with the famous Bacardi
Music! Again, it was not the beverage brand that was being promoted. The
direct promotion was for the Bacardi soda and the Music CDs, but if you see
the lyrics (which cannot be contested) it does talk about Bacardi RUM!
2. Impacts like early experimentation and regular consumption of alcohol and other
products can be visibly seen amongst youth and teenagers too.
3. The further developments contribute even more in lowering the cola-beer ratio
bringing along with it an undesirable lifestyle supposedly mimicking a global
perspective.
4. The positive impact can be mostly seen on brands whose sales thrive on
advertisements and promotions and the Confederation of Indian Alcoholic
Beverages Companies (CIABC) too maintains that the advertisement of products
by the liquor industry must be allowed.
Positive Negative
Economic
Social
Don‟t effect on others who are unaware Misleading to younger generation
Legal
Kingfisher: This is one brand with the most divergent sources of surrogate
marketing – Kingfisher Airlines (which may soon be taken off the list), the
Kingfisher calendar, the Kingfisher bird logo, which is a part of the logo of the
television channel – NDTV Good Times, and a show on the same channel
“Making of the calendar”. And moreover, the brand doesn‟t need a full-time brand
ambassador. Vijay Mallya himself and his trail of bikini-clad calendar girls are
brand ambassadors unto themselves.
Bagpiper: Another club soda surrogate. Akshay Kumar has been saying since
ages now, “Khub jamega rang jab mil baithenge teen yaar, ap, main aur bagpiper.”
But it is being said of the soda, not the hard drink!
Royal Challenge: Needless to say, the biggest & most expensive surrogate
one could ever get for a product – the Royal Challenger Bangalore pay testimony
to this.
Whyte & Mackay: Its silent marketing, with making a presence on the
Royal Challengers Bangalore players‟ jerseys. Nothing beyond that actually.
White Mischief: Zaid Khan, Fardeen Khan promoting the White Mischief
holidays, not to forget the cheerleaders in the IPL as well.
Though some of these are full-time interest and the company does bother if
they do well in the market or not, they are still surrogate marketing the hidden
product.
Surrogate marketing can be considered a smart way of marketing products as
the ad doesn‟t name the product as such, but by just communicating the brand
name, the original product is being marketed. They are actually more context-
based. The judgment of whether they are right or not is left with the customer.
Imagine the amount of creativity that goes in to produce one such ad or even come
with a product that could be used as a surrogate for marketing.
This trend majorly helps to take a diversion to go across the rules and
regulations in particular regions. These rules could be of the government or just the
societal norms. If it is liquor and tobacco in India, it could be some other things in
some other countries. But companies don‟t stop making such products, neither are
they banned altogether. Just the marketing is put under the scanner or regulated.
Surrogate marketing proves to be a useful tool to take a roundabout route and reach
the target.
Positives:
This kind of marketing acts as a tool for the product, for which otherwise
marketing is banned in various nations due to laws, however these businesses bring
loads of revenue both to the government and the organization as the whole. E.g.
Beverage industry in India is worth Rs.60, 000 crore, and contributes around Rs.
22,000 crore to Indian government.
Negatives:
It is the cons that have always been in news about Surrogate marketing.
These campaigns primarily promote the products which in a way are unhealthy,
unethical or illegal. For example, organizations promote their brands of alcohol by
tying the brand names to more acceptable products like soda or mineral water, and
in this way, customer gets confused in figuring about the relation between two
products, and they get lured to it.
Future Alternatives
Having high growth and market penetration of other marketing channels
like, direct marketing and mobile commerce can be considered as options for these
industries because of its larger impact and reachability to target consumers.
Take away
Finally, we conclude that for industries like, liquor, cigarette, bidi, tobacco and
porn have to depend on surrogate marketing to survive and grow. Surrogacy is
serving their purpose; this trend will also be leverage by other industries to recall
strong brand association and loyal consumer base. But surrogate marketing in other
industries will serve the purpose or not it is questionable.