Cisco Systems
Cisco Systems
Cisco Systems
Corporate Headquarters
170 West Tasman Dr.
San Jose, CA 95134
USA
Care:1-800-553-6387
Techenical:1-800-553-2447
Company Details
In 2018 Cisco agreed to acquire Duo, a developer of security software, for about $2.3 billion. Duo
develops two-factor authentication software, which helps companies keep track of employees as they
log in from multiple devices such as a computer at the office or a phone from home. The deal deepens
Cisco's software portfolio and strengthens its security offerings.
Cisco started 2017 with the $3.7 billion acquisition of AppDynamics, which develops software that
monitors performance of applications. The acquisition further fills out Cisco's networking software
lineup. Cisco's acquisition offer came just before AppDynamics sold stock to the public in an initial
public offering. The deal, concluded in March 2017, reinforced Cisco's software-centric strategy
Industry Information:
Cisco continued its software shopping spree later in 2017 with its agreement to buy BroadSoft, a
developer of telecommunications software, for $1.9 billion. The deal would provide Cisco with a range
of software and services that allow mobile, fixed-line and cable service providers to offer unified
communications over their internet protocol networks. The transaction closed in early 2018.
In 2016 Cisco completed the acquisition of Jasper, which develops a cloud-based Internet of Things
(IoT) service platform, for $1.4 billion. With the deal, Cisco can provide more comprehensive range of
IoT products and services.
1.Operations
The meat-and-potatoes of Cisco has been its switching equipment which generates 30% of its revenue
while its next-generation networking routing gear accounts for 15% of revenue. Services provide about
a quarter of the company's revenue. The rest of the company's product lines are collaboration products
(about 10% of revenue), data center (less than 10%), and wireless and security (about 5% each).
2.Geographic Reach
While the Americas is Cisco's largest market, accounting for some 60% of its sales, about half its
employees reside outside of the US. European customers generate 25% of revenue and the
Asia/Pacific region supplies about 15%.
Cisco's headquarters is in San Jose, California. It also has regional headquarters in Amsterdam and
Singapore. Cisco has a Globalization Center East campus in Bangalore, India. The company has other
significant operations in Belgium, China, France, Germany, India, Israel, Italy, Japan, Norway, and the
UK.
Strategy(Key Process):
Cisco has been a hardware company, making the switches and routers and other devices that transfer
information. But it is building up its software offerings for cloud computing and software-defined
networks (SDN). Telecom service providers, in particular, are moving toward SDN to program their
networks. In response, Cisco is shifting its business to a more subscription and software-based model.
The system is composed of Cisco's Nexus 9000 portfolio of switches, improved versions of its NX-OS
operating system, and the Application Policy Infrastructure Controller (APIC).
In 2017, Cisco teamed up with Google to build more efficient hybrid cloud offerings. They are to work
on the security, configuration, and policy requirements of enterprises, as well as capabilities for
delivering real-time networking and performance data.