The Significance of Organisational Behaviour
The Significance of Organisational Behaviour
A major report from the Chartered Management Institute (CMI) on the state of UK management
and leadership points out that the UK lags behind its competitors in terms of productivity
and management practice and reminds us that: ‘At its heart, the art of management is the
art of managing people.’
But, worryingly, this is where British managers fall down most. We need a change in attitude
in the UK, whereby management is seen as a highly professional role where integrity is seen
as a virtue, and where ethics are valued as highly as profitability.1
Increasing recognition is given to the demand not only for technical skills alone, but also for
good people skills as a basis of organisational effectiveness. The importance of skills including
understanding human behaviour and interpersonal skills is a wide and frequent source of
attention, including government agencies such as The UK Commission for Employment and
Skills (UKCES), The Department of Business Innovation & Skills, and other bodies such as
the Prince’s Trust, the Advisory, Conciliation and Arbitration Service (ACAS) and professional
institutes. Against this backdrop the study of organisational behaviour can be seen of even
greater significance.
Organisational Behaviour is one of the most complex and perhaps least understood academic
elements of modern general management, but since it concerns the behaviour of people
within organisations it is also one of the most central . . . its concern with individual
and group patterns of behaviour makes it an essential element in dealing with the complex
behavioural issues thrown up in the modern business world.2
Vecchio suggests three reasons for studying organisational behaviour