Report: E-Library Usage Among UBD Undergraduate Students
Report: E-Library Usage Among UBD Undergraduate Students
Report: E-Library Usage Among UBD Undergraduate Students
Summary
This report aims to find out the extent of the e-Library usage among UBD undergraduate
students, to define the factors that affect its usage and determine the students’ experiences of
the e-library. Questionnaires were designed and distributed to elicit relevant information such
as the student’s age, gender, ease of access to an internet connection and level of usage of the
e-library. It was found that e-library services and facilities being offered by the university is
being utilised only by half of the undergraduate students of UBD. The usage of the e-library
is influenced by factors such as the students’ competence in the use of the technology, its
perceived usefulness and motivation by lecturers. The e-library has proven to be beneficial to
its users.
1. Introduction
activities have been prevalent in almost every institution. Many higher-learning institutions,
encourage students to be receptive to the new technologies. UBD’s online public access
catalogue, dubbed as the VISION, provides users access to over 2000,000 bibliographic
records through a single connect point whereby information and applications are shared
(Kefli, 2008). Despite huge amounts of dollars spent to accommodate this, it had been
claimed that students have made very limited academic use of the technological application.
However, this claim is not based on any real investigation. This report aims to find out the
extent of the e-Library usage among UBD undergraduate students and define the factors that
affect its usage. The report also aims to determine the student’s experience of the e-library.
Information for this report was primarily obtained from questionnaires, using the technique of
2.1 Forty responses from the questionnaires given out were used: twenty-two responses
(55%) being from males and eighteen (45%) responses being from females. The respondents’
overall mean age was 22 + 3.2 years old. 94% of the respondents have easy access to an
2.2 The study showed that 98% of the respondents were aware of the e-library services being
offered by the university. A reason to suggest this is that the university have long introduced
the VISION online public access catalogue to UBD freshmen during orientations.
Introductory courses about the e-Library had also been provided by the university.
2.3 The results of the questionnaires revealed that 53% of the respondents were active users
of the VISION while the remaining 47% do not utilise the various resources and facilities that
the e-library has to provide. These non-active users of the VISION solely relied on search
engines, like Yahoo Inc. and Google, and other material resources when doing researches and
course assignments. On the non-use of the e-library, the predominant reasons were that the
non-active users felt that other resources are just as useful, if not more, than the e-library.
Another reason was that they did not feel competent in using the service because it is
complicated, and lastly, the non-active users thought that loading the e-library page and
browsing through the VISION took a relatively larger amount of time. This suggests that the
student’s perception of the usefulness of the e-library affects whether or not they are active
users of the VISION. Usage of the vision may be influenced by the perceived ease of using
2.4 It was also known that only 55% of the respondents attended the introductory course and
had a hands-on experience on the VISION. The statistics suggest that many of the
undergraduate students remain uninformed of the e-library’s full potential. This is why
almost half (45%) of the respondents said they had very little knowledge about using the e-
2.5 Only 54% of the respondents were mindful of the large sum of money the university
spends for the e-library. On contrary, the remaining percentage of respondents thought the e-
library was a fairly inexpensive technology. This provides a base as to why the students could
not really appreciate the use of the VISION online public access catalogue.
2.6 Responses about the frequency of e-library usage by the respondents were also obtained.
Among the active users of the e-library, 25% use the VISION more than once a day. 70% use
the VISION about twice a week and only 5% use the VISION less than once a month.
2.7 It was observed that course motivation have an influence in the frequency of e-library
usage. 87% of the respondents who use the e-library either ‘more than once a day’ or ‘about
twice a week’ were students who were required by their course lecturers to obtain pieces of
2.8 89% of the respondents who use the VISION to supplement their academic needs felt that
using the e-library have greatly assisted them in obtaining better information for their
3. Conclusion
In the light of the findings and its interpretation, the following conclusions were made:
3.1 The e-library services and facilities being offered by the university is being utilised only
by half of the undergraduate students of UBD. The level of use of the technological
3.2 The extent to which the e-library is used by the UBD undergraduate students are clearly
affected by factors such as the students’ competence in the use of the technology, its
perceived usefulness, motivation by lecturers and the students’ ease of access to an internet
connection.
3.3 In principle, the UBD students’ awareness of the university’s e-library is very
pronounced.
3.4 Despite this, a fairly high percentage of the students do not seem to accept the utilisation
of the new technology and are unfamiliar to the intelligent use of the e-library.
3.5 The lack of real and detailed information about the e-library and its use did not encourage
3.6 However, e-library has provided easy and useful access to a wide range of information.
Positive feedback of students who were active users of the e-library prove the e-library to be
4. Recommendations
4.1 This report suggests that University Brunei Darussalam make the e-library introductory
course compulsory for new intakes, therefore providing each student a clearer and more
4.2 Specific information and updates about the e-library should be provided to effectively
4.3 Feedback from students must be taken into consideration to continuously improve the e-
4.4 Course lecturers should be encouraged to ask students to extract more information from
4.5 Further investigation must be conducted, using a larger number of participants for the
study.
5. References
5.1 Durrance, J. C., & Fisher, K. E. (2005). How Libraries and Librarians Help. Chicago: ALA.
5.2 Ramayah,T & Aafaqi, B (2004), Role of self-efficacy in e-library usage, Malaysia Journal of