Massage Therapy Services

Reference Manual
Department WorkSafeBC Health Care Services
Date January 2016
Craig Aspinall, Program Manager
Prepared by Kelly Kinghorn, Quality Assurance Supervisor

This manual is intended to assist with specific business processes related to doing business
with WorkSafeBC. This is not a stand-alone document and it is intended that this manual be
used in conjunction with the Massage Therapy Services Memorandum of Agreement, and all
the related Schedules, which were effective January 1, 2016.

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 Contents
PROGRAM SERVICES ......................................................................................................................... 3
Overall ........................................................................................................................................................ 3
Treatment Services ................................................................................................................................. 3
Confirming WorkSafeBC Claim Status ........................................................................................................ 4
REPORTING REQUIREMENTS ............................................................................................................ 5
General Reporting .................................................................................................................................... 5
COMMUNICATION ................................................................................................................................ 5
General Communication ......................................................................................................................... 5
Telephone Communication ..................................................................................................................... 5
Chart Notes ............................................................................................................................................... 6
Communication with Board Officer and Attending Physician ......................................................... 6
Communication with the Injured Worker ........................................................................................... 6
Communication with the Employer ...................................................................................................... 6
WorkSafeBC Online Information ........................................................................................................... 7
INVOICES.............................................................................................................................................. 7
General ....................................................................................................................................................... 7
Invoice Submission .................................................................................................................................. 8
Billing WorkSafeBC via HIBC (MSP) Teleplan .................................................................................... 8
WorkSafeBC Injury Coding .................................................................................................................... 8
Appendices ........................................................................................................................................ 10
Appendix A: Massage Therapy Reporting........................................................................................ 10
Appendix B: Invoice (form 267) Reference Guide .......................................................................... 12
Appendix C: Contact Information ....................................................................................................... 14
Appendix D: WorkSafeBC Service Delivery Location (SDL) Contact Numbers......................... 15
Appendix E: Fee Schedule ................................................................................................................... 16

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 PROGRAM SERVICES
Overall
The Massage Therapy contract offers an opportunity for Registered Massage Therapists to
treat Injured Workers and to assist them in returning to their pre-injury work in a safe,
timely, and durable manner. The service encourages Massage Therapists to assess and
treat Injured Workers with a functional focus and assist them in reaching the physical and
functional levels necessary in order to help them return to their pre-injury job.
Massage Therapists must place an emphasis on return to work through the incorporation of
active and functional movements into the services, unless medically and/or physically
contraindicated. Massage Therapists must support the Injured Worker in returning to light
and/or modified duties during their treatment if appropriate given their injury status and
overall functional abilities. In addition, Massage Therapists should communicate to Injured
Workers the importance of becoming re-connected to the workplace as soon as safely
possible and all of the associated health benefits.

Treatment Services
The goal of massage therapy for WorkSafeBC is to assist Injured Workers reach the
functional levels required to return to pre-injury work in a safe, durable, and timely manner.
This requires the Registered Massage Therapist to have an understanding of the Injured
Worker’s pre-injury work hours and duties. Return to work and massage therapy treatment
may occur concurrently.
The Massage Therapist should provide education to the Injured Worker regarding what they
can expect from the treatment, the concept of early re-activation, self management of their
injury, prevention of re-injury, and the benefits of increasing function and activity.
Authorization is typically not given for a worker to attend more than one type of treatment
in a given time period. The Injured Worker must choose between attending physiotherapy,
chiropractic or massage therapy. Massage therapy is typically not authorized when a worker
is attending a treatment program. Concurrent treatments may be considered only under
special circumstances and pre-approved by the Board Officer (a “Board Officer” is typically a
WorkSafeBC Case Manager, Entitlement Officer, Vocational Rehabilitation Consultant, RTW
Specialist or other as designated).

A referral from a physician must be received before a Registered Massage Therapist can
treat an Injured Worker. The referral must be kept in the clinical record.
There are two categories of treatment:

• Standard Treatment
• The Massage Therapist can provide 1 Initial Visit and up to 12 Subsequent
Treatments within the first 8 weeks after the date of injury.
• Board Officer approval is not required for any treatments that occur
within 8 weeks from the date of injury.
• Board Officer approval is required for any treatments that occur later
than 8 weeks after the date of injury.
• Treatment is limited to one massage visit per day.

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 • There are no “per session” treatment time lengths; rather, the length of each
session is to the clinical discretion of the RMT.

• Extenuating Medical Circumstances Treatment

• For severely injured workers that require more extensive treatment due to
the medical condition (ex: lymphedema).
• Board Officer approval is required for any extenuating medical circumstances
treatments, and for any extensions beyond 6 months of extenuating medical
circumstances treatments.

Confirming WorkSafeBC Claim Status

WorkSafeBC will only pay for services where the claim has been accepted by WorkSafeBC
and a physician’s referral for Massage Therapy has been made. When booking an initial
appointment, please ask the patient whether the injury is possibly work related. If so, ask
for the claim number. If the Injured Worker does not yet have a claim number, please ask
the worker to provide the number as soon as they receive one.
You may confirm a WorkSafeBC claim status by:
• Checking online at www.worksafebc.com. Click on the “view claim status”, “access
claim status” and enter the worker’s claim number;
(https://online.worksafebc.com/Anonymous/wcb.PVC.web/Default.aspx), or:
• Calling the WorkSafeBC Call Centre. 604-231-8888, toll-free 1-888-922-8807

If the status of the claim is pending, this means that a decision has not yet been made on
whether it will be an accepted claim. In this circumstance the provider may choose to bill
the worker privately. If the claim is subsequently accepted the provider must reimburse
100% for all Massage Therapy costs paid by the worker prior to the date the claim was
accepted and bill WorkSafeBC directly at contracted rates.

Treatment of Non-Claim Related Injuries

The RMT should treat the area of the body that is accepted as part of the WorkSafeBC claim
only. If the worker would like the RMT to treat a different area of the body (aside from the
area accepted as part of their claim), the RMT can do-so and bill the worker privately for
those services. The worker should be made aware that the treatment to the non-claim
related area of the body will not be reimbursed by WorkSafeBC.
For example:
• In a scenario where a client is receiving treatment for a WorkSafeBC shouler injury
claim, but would like an additional 30 minutes for treatment to an un-related lower
body condition, the RMT would bill WorkSafeBC (according to the fee schedule) for
the shoulder injury and bill the client privately for the lower body condition. The
RMT would maintain separate charting, documentation and billing for the
WorkSafeBC injury and non-claim related body condition.

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 REPORTING REQUIREMENTS
General Reporting
• All documents that are submitted must contain the following information on each
page of the document:
o Injured Worker's name
o Injured Worker's claim number
o Document name and page number
• All reports must be submitted using the guidelines found in this manual.
• For assistance with Program related business process questions for reporting, please
contact Health Care Services at WorkSafeBC at (604) 232-7787 or toll-free at 1-888-
244-6404.
• For details on how to complete the report, please refer to Appendix A.

COMMUNICATION
General Communication
• The following are situations that require immediate disclosure to the appropriate
WorkSafeBC staff member:
• Any implicit or explicit threat towards a WorkSafeBC staff member or
property; and/or
• Any statement or action of harm directed towards another individual.
• Where any accident or critical incident occurs, the Board Officer and Attending
Physician must be notified immediately by telephone and a written incident
report must be submitted to WorkSafeBC.
• In situations where the incident results in the Injured Worker requiring
emergency care, the Contractor must contact the WorkSafeBC Health Care
Services Program Manager within one (1) business day.
• The Massage Therapist will promptly report to WorkSafeBC any injury to an
Injured Worker occurring during treatment.
• When reporting one of the above, the seriousness of intent should also be
communicated. Contact the Quality Assurance Supervisor If in doubt of the
appropriate person to contact.
• If an interpreter is required for any communication with an Injured Worker, please
contact the Board Officer or Service Coordinator associated with the claim for
assistance in arranging this.

Telephone Communication
• If the Massage Therapist is involved in communicating meaningful details on an
Injured Worker treatment, return to work plans, or other related issues then they
may invoice for this time using fee code 19158.
• Communication could be through a detailed message or could involve a conversation
with a Health Care Provider, a Board Officer, or an employer.
• This communication must be documented, and billing should not occur for routine,
administrative and or quality assurance issues.

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 Chart Notes
• A Massage Therapist may be requested to provide a copy of an Injured Worker’s
clinical chart notes in order to assist a Board Officer in making a decision on the
claim.
• The expectation is that these notes are provided in a timely fashion (within 2
business days from the time of the request), and that they are legible.
• If the chart notes are illegible, then it is expected that the Massage Therapist provide
a legible copy to WorkSafeBC at no additional cost.

Communication with Board Officer and Attending Physician

• All reports sent to the worker’s Attending Physician must be copied to WorkSafeBC.
• If the Massage Therapist’s assessment identifies findings that are inconsistent with
the injury on the accepted claim, the Massage Therapist must notify the Board
Officer and Attending Physician within three (3) business day of the assessment. The
Board Officer will then determine whether or not the findings are part of the claim.
• Recommendations for RTW, further medical investigations/referrals, medical supplies
/ equipment and treatment plan etc. should be discussed with the Board Officer prior
to advising the worker or documenting in a report. This ensures that the
recommendations can take into account the medical information available on the file
and, if needed, clinical opinion of the appropriate health professional

Communication with the Injured Worker

• The expectation is that Massage Therapy Providers are communicating with the
Injured Worker in regards to the findings of their assessment, the recommended
treatment plan, and the overall model of Massage Therapy services that they are
providing.
• Specific questions regarding the Injured Worker’s benefits or issues relating to
entitlement on a claim should be directed to the Board Officer

Communication with the Employer

• The Massage Therapist must obtain the Injured Worker’s consent prior to speaking
with the employer.
• When obtaining consent, the Massage Therapist must inform the Worker that they
are going to be contacting the employer in order to discuss critical job demands and
RTW opportunities in addition to the Worker’s current physical limitations.
• If the Worker does not provide consent for the Massage Therapist to speak with the
employer, the Massage Therapist should contact the Board Officerto discuss.
• When speaking with the employer, the conversation should be limited to:
• What the Injured Worker’s current critical job demands are
• What the claim has been accepted for e.g. shoulder injury
• The current functional abilities and physical limitations that the Worker
presents with in relation to their injury

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 • The return to work barriers that these physical limitations pose to the Worker
returning to work
• When speaking with the employer, the Massage Therapist should NOT discuss:
• Any additional details about what the claim is for e.g. medical details about
the injury
• Any non-compensable issues i.e. issues not directly related to the claim
• Information pertaining to the Worker’s prior medical history
• If the employer asks questions and the Massage Therapist is unsure as to what they
should or shouldn’t respond to, the Therapist should err on the side of caution and
not respond until they have discussed the questions with either the Board Officer or
have contacted WorkSafeBC’s FIPPA office at 604 279-8171.

WorkSafeBC Online Information

• WorkSafeBC has a Health Care Provider site that can be accessed online at:
www.worksafebc.com. The Health Care Provider section is designed to help health
care providers better understand our programs, services and business process.
• Massage Therapists and other health care providers can access useful information
tailored specifically to their practice, including:
• The status of a claim
• Invoice payment status
• Resources such as brochures and post surgical rehabilitation guidelines

INVOICES
• Invoices for services must be received within 90 days following the date of service.
Invoices received beyond 90 days will not be paid unless there are exceptional
circumstances to account for the delay in billing. For assistance with Program related
business process questions for invoicing, please contact Health Care Services at
WorkSafeBC at (604) 232-7787.

General
• It is the Massage Therapist’s responsibility to confirm the worker’s claim status.
• If the claim is pending at the initial visit, it is up to the Massage Therapy Provider as
to how payment is collected (i.e. directly from the Injured Worker or awaiting a
claim’s decision). Treatment provided during this pending time will not be paid by
WorkSafeBC if the claim is subsequently disallowed.
• When a pending status becomes accepted, the Massage Therapy Provider must
reimburse the worker 100% for all massage costs paid prior to the date the claim
was accepted, and invoice WorkSafeBC directly according to the fee amounts in
Schedule B of the Agreement.
• A Massage Therapist shall not invoice WorkSafeBC for missed, late, or cancelled
appointments under any circumstances.
• A Massage Therapist must not charge any additional fees to an Injured Worker who
has a claim accepted by WorkSafeBC (e.g. therabands, user fees, administrative
fees, ice pack, etc.).

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 Invoice Submission
• The preferred method of invoice submission to WorkSafeBC for Massage Therapy
Services is by electronic submission via HIBC (MSP) Teleplan.
• “Invoice for Treatment Services” (Form 267) should be used if you choose to
fax or mail invoices to WorkSafeBC (form 267 at
http://www.worksafebc.com/forms/default.asp)
• If a worker does not have a PHN, please fax the invoice directly to Payment Services
at (604) 279 7590.
• GST (where applicable) must be entered as a separate line item for each date of
service on the invoice using fee code 19332: “Good and Service Tax(GST)”
•
Billing WorkSafeBC via HIBC (MSP) Teleplan
• As Teleplan is an automated system, the information you provide must be correct
and consistent before the system will allow payment for your services. The date of
service, payee number, and form fee item submitted must exactly match the date of
service, payee number, and form fee item on the invoice you transmit to us. If they
do not match, your invoice will be rejected and you will need to correct the
information and resubmit the invoice.
• To submit invoices via Teleplan, you need clinic billing software that is compatible
with Teleplan. For more information, contact a medical software vendor. Alternately,
you can submit through Teleplan by using a service bureau.
• A “BK” explanatory code tells you that the WorkSafeBC has received your submission
and is currently making a decision on it. Some complex claims can take more than
60 days to make an entitlement decision, so your patience is appreciated.
• A Refusal code “AA” means that the patient does not have a PHN and/or the patient
is not a British Columbia resident. If the worker does not have a personal health
number, please write that information on the Form 267 “Invoice for Treatment
Services” and fax the invoice directly to Payment Services at (604) 279 7590.
• Further details on Explanatory codes can be found on line at:
http://worksafebc.com/health_care_providers/default.asp
• If a payment has been rejected either by Teleplan or by WorkSafeBC it is the
Provider’s responsibility to follow-up on the reason for this rejection in a timely
manner.

WorkSafeBC Injury Coding

WorkSafeBC has adopted the Canadian WorkSafeBC injury coding standards. This is a key
element for case management and early intervention.

Injury coding consists of these components:

• Service location codes

• Side of body codes
• Body part codes
• Nature of injury codes

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 • Diagnostic codes (ICD-9) (access online)

This coding is mandatory on all invoices submitted via MSP Teleplan. It allows for expedited
matching of invoices to claims, resulting in timely payment.

Codes can be accessed on line at: http://www.worksafebc.com under health care providers
– health care practitioners – massage therapists.

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 Appendices
Appendix A: Massage Therapy Reporting

• The “Massage Treatment Report” is submitted on a template (form 83D48) that is

downloaded from the website: http://www.worksafebc.com/forms/default.asp

• A “Massage Treatment Report” is required within 5 business days of the initial visit,
when requesting an extension for regular Treatment beyond eight (8) weeks of the
Injured Worker’s date of injury, for Extenuating Medical Circumstances treatment
beyond six (6) months, or as requested by WorkSafeBC.
• If requested by WorkSafeBC, report must be received by WorkSafeBC within
five (5) business days from the date of the request. For invoicing purposes
the date of request is considered day zero (0).

Date of Report Enter the date the report is submitted

Date of Service Enter the date of the initial visit (or the date of the extension
request, or the date the report was requested by WorkSafeBC)

Report Type Indicate by ticking the appropriate box whether the report is
an:

• Initial Visit Report (submitted after the initial visit)

• Progress Report (submitted every 6 months of approved
treatment)
• Other (to request authorization for further treatment,
home visits, or extenuating medical circumstances)

Provider Information
Name Enter the name of the treating Massage Therapist(s)
Payee number (vendor Enter the MSP Practitioner number of the treating RMT or the
number) Clinic Payee
Mailing Address Enter the physical address of the clinic/facility where the
service was delivered.
Clinic phone number Enter the phone number of the clinic where the Worker is
attending treatment.
Clinic fax number Enter the fax number of the clinic where the Worker is
attending treatment.

Worker Information:

Worker last name Enter the Worker’s last name. If possible, it should match the
name on the Worker’s British Columbia CareCard
First name Enter the Worker’s first name. If possible, it should match the
name on the Worker’s British Columbia CareCard
WorkSafeBC claim Enter the WorkSafeBC claim number specific to this injury.
number You can confirm the claim number by contacting the
WorkSafeBC Call Centre (1-888-967-5377)
Occupation Enter the title of the Worker’s Occupation

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 Date of injury The date when the work-related injury occurred. You may wish
to check this date by accessing Online Claim Status through
www.worksafebc.com

Clinical Report
Clinical Report Reports should include at least the following information:

• Injured Worker’s current clinical status;

• An outline of the treatment goals, including the
estimated number and frequency of visits.
• The expected duration of treatment and discharge date;
• The expected treatment outcome and recommendations;

• A rational for continued treatment should be included in

all reports requesting ongoing treatment.

• Name of treating therapist

Reports can also include:

• Any significant subjective comments that relate to the
Worker’s injury
• Any significant clinical or objective findings that relate to
the Worker’s injury accepted on the claim.
• Any factors that you anticipate may delay recovery as
well as any additional comments relevant to this
Worker’s current status.

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 Appendix B: Invoice (form 267) Reference Guide

Please note:
The payee number can be your MSP practitioner number for an individual therapist.
Clinics could also obtain a payee number for the clinic. The details that correspond to this
payee number will be used to issue payment. If you are an individual without a practitioner
number, or a clinic that wants to obtain a payee number, you will need to contact HIBC.

Payment Information

Form Field Description

Invoice Number A number chosen by the provider to identify the invoice
Invoice Date Enter the date of the invoice. Invoice date must be after the date
of service.
Provider Name Enter the name of the clinic that provided service to the worker.
Practitioner Number Enter the practitioner number of the Registered Massage
Therapist who provided service to the worker. The practitioner
number may be the same as the payee number.
Payee Number Enter either the Payee number for the clinic or the treating
Registered Massage Therapist’s practitioner number, if payment
should be issued to the practitioner directly. Payment will be
issued to the account details for this payee number; payment
cannot be made without this information.
Mailing address for Enter the mailing address for that corresponds to the payee
payment number. Include street location, city, province and postal code.
You may use a stamp if filling out a paper form.
Telephone Number Enter the telephone number, including the area code, of the
clinic where service was provided to the worker.
Fax Number Enter the fax number, including the area code, of the clinic
where service was provided to the worker.

Service Recipient Information

Form Field Description

Service Recipient’s Enter the worker’s last name. If possible, it should match the
last name name on the worker’s British Columbia CareCard.
Service Recipient’s Enter the worker’s first name. Initials should not be used. If
first name possible, it should match the name on the worker’s British
Columbia CareCard.
Gender Select male or female.
Birth Date Enter the birth date of the injured worker.
Personal health Enter the worker’s Personal Health Number as shown on the
number British Columbia CareCard. If the worker does not have a PHN,
indicate this on the form.
WorkSafeBC Enter the WorkSafeBC claim number specific to this injury. To
Claim number confirm the claim number by contacting the WorkSafeBC Call
Centre, please ensure you have the correct injury date, birth date
and PHN for the worker.
Date of Injury The date when the work related injury occurred.

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 Injury Information

This coding is mandatory on all invoices submitted via MSP Teleplan. It allows for expedited
matching of invoices to claims, resulting in timely payment.

Form Field Description

Diagnostic Code These codes can be found on online at:
(ICD9) http://www.worksafebc.com/health_care_providers/default.asp
Side of Body Code These codes can be found on online at:
http://www.worksafebc.com/health_care_providers/default.asp
Body Part Code These codes can be found on online at:
http://www.worksafebc.com/health_care_providers/default.asp
Nature of Injury These codes can be found on online at:
Code http://www.worksafebc.com/health_care_providers/default.asp

Service Information

• GST (where applicable) must be entered as a separate line item for each date of
service on the invoice using fee code 19332: “Good and Service Tax(GST)”

Form Field Description

Service Location See Appendix D
Code
Date of Service Indicate the specific date(s) Massage Therapy service was
provided to the injured worker.
Fee Code Indicate the fee code for the specific Massage Therapy service
provided, as outlined in the Fee Schedule in Appendix E.
Amount Indicate the fee amount(s) for the specific Massage Therapy
service provided, as outlined in the Fee Schedule in Appendix E.
Service Description Describe the specific type of treatment provided to the Injured
Worker for each treatment date of service as stated in the Fee
Schedule.
Number of service The number of service units is 1 for each initial visit and
units subsequent visit.

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 Appendix C: Contact Information

Program and service inquiries

Health Care Services
Lower Mainland 604 232-7787
Toll-free 1 888 967-5377 ext 7787
E-mail: HCSINQU@worksafebc.com

Provider Referrals
Lower Mainland: 604 231-8887
Toll-free: 1 866 481-8887
Fax: 604 233-9777
Toll-free Fax: 1 888 922-8807

General claim or entitlement inquiries

Lower Mainland: 604 231-8888
Toll-free: 1 888 967-5377

Billing and payment inquiries

Payment Services
Lower Mainland: 604 276-3085
Toll-free: 1 888 422-2228

Contract inquiries
Purchasing Services
Lower Mainland: 604 276-3344
Toll free: 1 888 967-5377, local 3344

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 Appendix D: WorkSafeBC Service Delivery Location (SDL)
Contact Numbers

Each SDL (Service Delivery Location) represents a WorkSafeBC office that provides
prevention, claims, account management and assessment services to workers and
employers of British Columbia, primarily directed to where the employer is located in the
province and often based on the employer’s industry. Each WorkSafeBC SDL provides
comprehensive and integrated day-to-day customer service for workers, employers and
stakeholders.

The SDL contact numbers are included below to be used in the case of urgent circumstance
where the provider may want to reach WorkSafeBC but the Board Officer is not available for
contact.

SDL Phone Number Toll Free

Abbotsford 604 556-2005 1 888 967-5377
Burnaby 604 232-5900 1 888 967-5377
Coquitlam 604 232-1900 1 888 967-5377
Courtenay 250 334-8701 1 800 663-7921
Cranbrook 250 352-2824 1 800 663-4962
Kamloops 250-371-6002 1 800 663-3935
Kelowna 250 717-4301 1 888 922-4466
Nanaimo 250 751-8000 1 800 663-7382
Nelson 250 354-5700 1 888 967-5377
Prince George 250-563-9264 1 800 663-6623
Special Care Services 604 231-8888 1 888 967-5377
Surrey 604 232-7000 1 888 967-5377
Terrace 250 615-6600 1 800 663-3871
North Vancouver 604 232-1522 1 888 875-6999
Victoria 250 881-3441 1 888 663-7593

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 Appendix E: Fee Schedule

Fee Service Business Rules Jan 1, 2016 - Jan 1, 2019 –

Code Dec 31, 2018 Dec 31, 2020
19150 Initial Visit with • Limit one (1) per payee per claim. $70.00 $75.00
Massage • Flat fee inclusive of service and timely report. (inclusive of (inclusive of
Treatment Report • Deduction of $27.00 timely Initial Visit report fee will be applied if report received more than five (5) $27.00 report $27.00 report
business days from the initial visit. For invoicing purposes the date of the initial visit is considered fee) fee)
day zero “0.”
• Any massage visits beyond 8 weeks following the workers’ date of injury must be approved by the
Board Officer.
19151 Subsequent • Up to 12 subsequent visits can be offered within the first 8 weeks following the workers’ date of $43.00 $45.00
Treatment injury.
• Any massage visits beyond 8 weeks following the workers’ date of injury must be approved by the
Board Officer.
• Limit one (1) per payee per day per accepted claim.
19190 Massage • Required for regular Treatment beyond eight (8) weeks of worker’s date of injury, for Extenuating $27.00 per $27.00 per
Treatment Report Medical Circumstances treatment beyond six (6) months, or as requested by WorkSafeBC. Report Report
Requested by • If requested by WorkSafeBC, report must be received by WorkSafeBC within five (5) business days
WorkSafeBC from the date of the request. For invoicing purposes the date of request is considered day zero (0).
• The RMT shall not be reimbursed for incomplete reports
19158 Telephone • Billable for conversation time only for discussions regarding treatment related issues or return to $25.00 $25.00
Consultation with work and must be documented in clinical notes.
Board Officer • Billable for consultations up to fifteen (15) minutes per Service-Unit.
• Limit one (1) per payee per accepted claim per day.
• Not billable for discussion of administrative, invoicing or performance issues.
19156 Photocopies • Payable when requested by WorkSafeBC for copies of clinical records $25.00 $25.00
Flat fee Flat fee
19192 Extenuating • One (1) Service-Unit equals fifteen (15) minutes of treatment. $18.00 $18.00
Medical • Must receive prior approval from the Board Officer.
Circumstances • Maximum of eight (8) Service-Units (six (6) treatment service units plus two (2) travel).
• Billable if the Massage Treatment Report is received before the Initial Visit and before the end of the
six (6) month period.
19332 Goods and Services • Where applicable, show PST and GST separately for each line item (not as a lump sum) on an
Tax (GST) invoice;
• Include the RMT’s GST registration number.
Registered Massage Therapy Services Reference Manual
www.worksafebc.com
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