Research Question
Research Question
Research Question
The survey is being conducted by NDS Coffee (A coffee roasting company) to identify the coffee
need of the café / restaurant. The motive of the survey is the evaluate the coffee market in Kathmandu
and develop services which will help both coffee roaster and café / restaurant to promote coffee
culture and business.
Survey will take only 10 minutes. Your answers will be treated with complete confidentiality.
Location : …………………………………………..
Email Id : ………………………………………….
1. How do you buy the coffee for the restaurant? (multiple choice allowed)
Roast own coffee Order roasted beans from the coffee roaster
Order Online Buy supermarket or retail shop
Other ……………………………………………
2. Who is responsible for the ordering of the coffee? (multiple choice allowed)
Owner Barista
Restaurant manager Other…………………………………………..
6. How did you hear about your coffee supplier? (multiple choice allowed)
Reference from the other restaurant, friend etc
Social media
Reference from barista
Google search
Coffee suppier contacted us
Others ……………………………………………
7. How do you order your coffee beans? (multiple choice allowed)
Confirm the order over the phone call
SMS the order to the supplier
Sent message in social media account of supplier
Weekly / monthly Subscription basis
Other ……………………………………………
8. How much time the coffee supplier takes to deliver the coffeee?
Within a day 2 days on average
3 days on average More than 3 days
No standard time
Other ……………………………………………
10. Does coffee supplier help you promote coffee sales at your outlet?
Yes No
If yes how
…………………………………………
12. What was the reason for the change in coffee supplier/ brand?
Price Quality of coffee bean
untimely supply of coffee Inconsistent roast
Other …………………………………..
13. What is the average price do you pay for the roasted coffee?
…………………………………………
14. What are the different type of coffee roast profile do order?
Light roast Medium roast
Dark roast
Other ………………………………..
15. On the scale of 1 to 5 how important are the following points while ordering the roasted coffee
beans. (1 being least impt and 5 being very impt)
Less impt very impt
1 2 3 4 5
Coffee brand
Roast Consistency
Price
Credit facility
Branding Support
Regular supply
Coffee Origin
Packaging
Coffee Beans size
Feedback system to the roaster
16. Does your company receive any incentive for any sales target?
No Yes
17. On average how many times do you buy coffee from coffee roaster in a typical month?
0-1 times 2-3 times
4- 5 times 5<
18. For how long have you been ordering with the current coffee roaster?
…………………….
1 2 3 4 5
Coffee Price
Flexibility to order
Response of feedback / complaint
Delivery time
Ease of order
Coffee brand
Branding support
Sales incentive by coffee supplier
Product range
Punctual and reliable delivery
Coffee Origin
Packaging
Coffee supplier ability
Ease of communication
22. On the scale of 1 to 5, please rate your current coffee roaster as per your experience. (1 being
least and 5 being best)
1 2 3 4 5
Price
Quality
Beans size consistency
Roast Consistency
Timely delivery
Credit facility
Packaging
Easy of communication
Product range
Timely response to coffee order