11 Bibliography
11 Bibliography
11 Bibliography
Articles
Chairman and Managing Director, Uflex Ltd. Talks to Brand Line , Brand Line,
Brad Dorfman ;“Following the freezer- There are big gains and many travails ,for
survive despite the growth of modern retail “, Brand Line, Business Line, May 29,
2008, p 1
February 2012, p 4
Heinz India launches Isotonic Energy Drink –Business Line –The Hindu , March
3,2010,p-5
“Home makers hot on branded ready-to-eat”, Times Business , The Times of India,
“Indians Move From Necessities to Luxury : Spending on F&B comes down while
expenditure on Health and Tourism jumps."- The Times of India , December 1,2011,
p 16
Janice Wong; “Indian Food Big Potential for growth”- May 18,2010.
293
Jessica Wohl; “Any takeovers for these innovations? - Consumer good makers have
many novel products on offer but will that help loosen purse strings?”, Brand Line ,
“Men don’t get it when marketing to women”, The Hindu ,Business Line, Friday ,
November 4, 2011,p 23
Narayanan Chitra : “The Indian Consumer 10 years on”, Brand line ,Business Line ,
Purvita Chatterjee ; “Aditya Birla Retail looking to raise PE Funds –Company finds
Soundariya Preetha, “Tapping the food sector for self employment”; The Hindu,
January 2012, p 2.
Spar Sticks to large formats to expand food retail chains- Business Line, The Hindu,
March 3, 2010,p-5
Sravanthi Challapalli; “Witching hour works magic for retailers”, Business Line ,The
Venkataraman; “Nearly half the population of State live in urban areas”, The Hindu
August2010,p6b
294
Journals
Business
Arul Mishra and Himanshu Mishra ; “We are what we consume: The Influence of
Arvind Sahay and Nivedita Sharma ; “Brand relationship and switching behavior
for highly used product in young consumers” ,Vikalpa- The Journal for decision
Baron P.J; and Mueller R.D; “Consumer perceptions in eastern European Food
Bonnie Ortiz ,Maurice Macdonald ,Norllen Aderman and Karen Goebel , “The
Brajesh Kumar and Mintu Gogoi; “A Case Study on the Consumers’ Buying
Behavior And Brand Loyalty with regard to Processed Liquid Packed Milk in
295
David A.Soberrman and Philip M.Parker ;”The Economies of Quality Equivalent
Davies G.J and Smith L.J ; “ Fast Food : Dietary Perspectives” Nutrition and
http://scialert
Frank Cullen and Heather Kingston – “Analysis of Rural and Urban Consumer
Instrument”; Journal of food Service Business Research; Vol 12, issue 1, Jan
consumer based Brand equity”; Journal of Product and Brand Management , Vol
Health enhancing Foods: implications from the Diary Sector” Journal: Marketing
296
Gordon C.Bruner II , and Richard J.Pomazal; “ Problem Recognition: The crucial
Howard Schultz; “We had to own the mistakes”, Harvard Business Review : July
with special reference to Farmed Salmon” ,British Food Journal , 1996 ,Vol 98 ,
No 4 .
and the utilization of Department Stores”, Indian Journal of Marketing ,Vol 34,
297
Lando Amy H and Labiner Wolfe Judith; “Helping consumers’ make more
healthful food choices: Consumers views on modifying food labels and providing
of Nutrition Education and Behavior; May /June 2007 ;Vol- 39;issue-3;pp 157-
Maithli Ganjoo ; “Its all about size” ; Advertising and Marketing Journal ; Vol
Mburu .T.Paul and Paulos Koketsu ; “Acuity of In-store cooked food retailing (
Mittal, Vikas,Sarkees, Mathew and Murshad Ansari; “The right way to manage
Muhammed Ali Tirmize ,Kashif –Ur- Rehman, M.Iqbal Saif ; “An empirical study
298
X ,Vol 28 ,No 4 (2009), pp 522-532- web source :
www.eurojournals.com/ejsr.htm
Myra H.Strober and Charles B. Weinberg; “Strategies used by Working and Non
Paini Palojki and Trettu Tuomi –Groha; “The Complexity of Food Choices in an
retail formats – A study of Delhi and NCR –Indian Journal of Marketing ;Feb
2009; pp
Paul Richardson et al: “Extrinsic and Intrinsic cue effects on perceptions of Store
store in stock out situations”, Vikalpa ,Vol- 33, No.3, July- Sep 2008
299
Ramona Robinson, Chery Smith ; “Psychological and demographic variables
www.ebscohost.com
Sanjeev Gupta and Preeti Mehra; “Micro Packs –A key tool to Fast Moving
Consumer Goods –Pull Strategy”, Indian Journal of Marketing, Vol 40, No. 6
2008 p 151
300
Stacey R.Finkelstein and Ayelet Fishbach; “When Healthy Food makes you
hungry”; Journal of Consumer Research ; Vol 37 ;October 2010 ;pp 357- 367
Stacy Wood; –“The Comfort Food Fallacy: Avoiding Old Favorites in times of
Sunil Giri , and Vishal Sharma ; ““Food Products Packaging – A Study of its
Books
Cathal Cowan and Mary Mc Carthy ; “Food related lifestyle (FRL)segments and
,pp 1-21
Katz Elihu and Paul F.Lazarsfeld; “Personla Influence”, Glenco Free Press ,1955,
p 115
Pitch,5(1),p112
301
Sarathy and Shilpa Gopal ; Managing diffusion of Innovation in Ready-To-Eat
97888-981-07-1016-3
Reports
Akshay R Rao and Kent B.Monroe ; “The effect of price ,brand name and store
An aided and unaided recall of Time Pass; Summer Internship Project report,
Group and Packaged Facts ; September 2009 ,38 pages , id- LA 2108839
Organic Food and Beverage Trends in US; Packaged Facts; September 2008.
“Fresh Convenience Foods in the US”- Packaged Facts ;January 2010 ;id –LA
302
“Food retail sales gain momentum as Prepared and Ready-To-Eat Foods lure
http://www.eoq.hu/iama/conf/1063-paper.pdf
chocolates and other impulse goods , Summer Internship Project Report, Indian
Nitjawan Khoola ; “Thai consumers –The world’s biggest fans of RTE Meals”
303
Rohit Jog ; A Study on the Impulse Channel and Elements of the Marketing Mix
Websites
Behrens H.Jorge et;al; “Consumer purchase habits and views on food safety: A
http://www.foodstandards .gov.au/foodstandards/foodstandardscode/
304
http://www.thehindu.com/2007/10/24/stories/2007102454651900.html.
http://www.kostat.go.kr/nso_main/nsoMainAction.do?method=search&catgrp=
nso2009&catid1=k09_0000&catid2=k09i_0000&forward=searchKesic
www.oppapers.com
Surabhi Singh ;“Consumer Behavior for Organic Food” Article Base. Web
Source : http://articlebase.com/nutrition-articles/consumer-behavior-for-
organicfood-487184.html
305
INTERVIEW SCHEDULE FOR STUDYING BUYING BEHAVIOR TOWARDS
Hello, Thank You for sparing your valuable time out to help me with my survey.
My apologies for the size of the questionnaire. Trust me, I’ve tried to keep it as short as
possible.
You may be aware about the concept of Ready-To-Eat Food Products. These products are
prepared in advance by the firms and they are consumed as it is purchased. It avoids many
stages of cooking .They are just heated and eaten. Examples of such products are soups,
noodles, readymade chapattis, dosa mix, gravy, rice etc.
We are interested in knowing the factors responsible for the purchase of Ready-To-Eat Food
products and the opinion and satisfaction of different segments of people towards these
products. There is no right or wrong answers. We are only interested in the averages. Kindly
indicate your answers by ticking your choices.
1) Your Name :
2) Your Residential place:
3) Your Age group( in years) : a) 20-29 b) 30-39 c ) 40-49 d) Above 50
4) Marital status : a) Single b) Married
5) Educational qualification:
a) Up to SSLC b)Diploma c) Plus two d) Graduation e) Post Graduation
a) Below Rs.10,000 b) Rs. 10000 to Rs. 50000 c) Rs. 50,000 to Rs. 1,00,000
7) Occupational Status:
a) Below Rs. 10,000 b) Rs. 10,000 to Rs. 50,000 c) Rs. 50,000 to Rs. 1,00,000
306
a) Single b) Couple (no children) c) 2 Generation (parents +children)
a) Below Rs. 200, b) Rs. 200-400 , c) Rs. 400-600, d) Above Rs. 600
14) One fine day, you find no time for cooking, and at the same time you feel like having
a) Almost every day b) Once a week c) Once a month d) Very rarely during
emergency e) during special occasions
16) Given below are some situations. For each situation, please select the most preferred
option you like.( Tick the boxes of your choices)
Sl. Situation Go to Serve Order food Cook at
No restaurant Ready- from outside home.
To Eat
Food
1 To Celebrate an occasion like
birthday or anniversary
307
2 On sudden arrival of guests
3 During festivals
4 Feeling low/ tired
5 When you are travelling
6 Get together for family / friends
7 When you arrive late at home due
to work / shopping
17) Which of the following Ready-To-Eat products do you buy often? (Please Tick your
choices)
No Brand Products
Tomato Sweetcorn Chicken Hot&Sour Veg Mushroom Others
1 Maggi
2 Knorr
3 MTR
4 Aachi
5 Bambino
6 Others
b) NOODLES
No Brand Products
Veg Chicken Chilli tomato Aata veg Green curry Others
masala
1 Maggi
2 Top Ramen
3 Knorr
4 Sunfeast
308
Yippee
5 Horlicks
Foodles
6 Anil
7 Aachi
8 Others
c) TIFFIN ITEMS
No Brand Products/Mixes
Dosa Idli Parotta Puttu Paniyaram Chapathi/Poori Others
1 MTR
2 Krishna
3 Aachi
4 Shakthi
Vinayaga
5 Anil
6 Ishwaryam
Best
7 Double
Horse
8 Others
d) GRAVY ITEMS
No Brand Products/Masalas
Paneer Channa Paav Chicken Mushroom Mixed Others
Bhaji /Mutton/ Veg
Fish
1 MTR
2 Parampara
3 Mother’s
Recipe
4 Knorr
5 Kitchens’ of
India
6 Others
e) RICE VARIETIES
No Brand Products
Sambar Lemon Rasam Tomato Jeera Briyani Others
Rice rice rice rice rice rice
1 MTR
2 Mother’sRecipe
3 Kitchens’ of India
4 Others
309
f) SNACK VARIETIES
No Brand Products
Bajji Bonda Vadai Muruku Aaloo tikki Cheese balls Others
1 MTR
2 Krishna
3 Veg It
4 Aachi
5 Others
g) DESSERT VARIETIES
No Brand Products
Payasam Jamun Jelebi Athirsam Pudding Cake Icecream
1 MTR
2 Krishna
3 Veg It
4 Aachi
5 Others
brand available near the locality e) Any other reason please mention -------------
----
20) Imagine you were to purchase a Ready-To-Eat Food item. How important would you
consider the following 10 attributes for such a food product? Please RANK in order
of importance (1 for most important, 2 for next most important and so on till 10 for
least important.)
Attribute Rank
Price
Quality
Variety
Taste
Packaging
Brand
Nutrient values
Ingredients
Manufacturing date and expiry date
Purchase place
310
21) Where do you make your purchases of Ready –To-Eat food products regularly?
22) Which aspect of this purchase place makes you buy from there?
a) Easy accessibility/ transportation b) Affordable prices c) Trust on the
23) In which media did you see the Ready-To-Eat Food Products ads?
a) TV b) Newspapers c) Magazines d) Bill boards /hoardings e) Others
24) You may find that you are influenced by some of your family members while
purchasing the Ready-To-Eat Food Products. Kindly RANK the persons based on
how significantly they influence.( 1 for highly influencing ,2 for next high influencing
and so on till 5 for least influencing)
Influencer Rank
Myself
Husband
Parents/in laws
Children
Others
25) When do you make most of your Ready-To-Eat Food Products purchases?
a) When you buy a fixed set of products with your monthly grocery purchases
c) You buy on impulse when you see new products at the store while you are
shopping.
26) Which time zone do you consume Ready –To-Eat Food products?
27) Who are the co-consumers of the Ready –To-Eat Food Products at your home?
o Self
311
o Family
o Friends
o Others.
28) Listed below are some aspects which would have motivated you for consuming
highest motivating factor , 2 for second highest and so on till 5- lowest factor )
Factor Rank
Time convenience
Affordable Price
Diverse cuisine
Taste
Home cooking is difficult
Section IV
29) Your interests, preferences and satisfaction towards the purchases and
consumption of Food Products
The following statements are relating to your food lifestyle and consumption. Please tell me how
strongly you agree or disagree with these statements.
Strongly Strongly
Statements Agree Neutral Disagree
agree disagree
312
I always buy healthy, organic and natural food if I have
4
the opportunity.
The joy of eating is one of the most important things in
5
my life.
6 I am a lover of good and tasty food.
7 I like to visit new and famous restaurants
8 I do not attempt to save money to have meals
9 New products bring convenience to our lives.
10 I frequently buy pre cooked food at hotels and shops.
11 I do not like spending too much time on cooking.
I frequently eat instant food as they are convenient to
12
prepare.
I cannot be satisfied at meals time without eating cooked
13
rice and other dishes.
14 I prefer only home cooked food.
I take pride in cooking food from scratch and develop
15
my culinary skills .
I do not like to experiment with new products that appeal
16
to me and my family.
Section V- Your interests, preferences and satisfaction towards the purchases and
consumption of Ready-To-Eat Food Products
30) And now, please tell me how strongly you agree or disagree with the following
statements which are related to your purchases and consumption of Ready –To-Eat
(RTE) Food Products
Strongly Strongly
Statements Agree Neutral Disagree
agree disagree
RTE food products reduces the time
1
taken for cooking
RTE saves time without going to
2
restaurants.
RTE is preferred as home cooking is
3
difficult.
4
RTE food products are costlier compared
to food cooked from scratch
RTE food products are cheaper compared
5
to restaurants.
6
I feel that RTE Food Products available
have affordable price.
313
RTE Food products provide a wide
7
variety of dishes
RTE Food Products are useful for dishes
8 which I do not know to make or which is
difficult to prepare.
9
RTE Food products give me pride for
cooking tasty food.
10
RTE Food Products are of equal quality
when compared to home cooked food.
I find that the information on the labels of
RTE products( eg: Fat content ,
11
Nutritional values etc. ) are sufficient
enough to know their value and quality
I always read the preparation method on
12
the package to assure quality.
13 I prefer Ready-To-Eat Food Products
14
My entire family is excited when the
Ready-To-Eat Food is served.
I will surely recommend Ready-To-Eat
15 Food Products to my friends and
relatives.
314
3 Tiffin Variety
4 Gravy items
5 Rice items
6 Snacks
7 Desserts
SECTION VIII- Level of influence of advertisements towards Ready-To-Eat food
products.
33) Please state your level of influence of ADVERTISEMENTS in your purchase of the
following Ready-To-Eat Food Products. Please tick the appropriate answer.
34) Are you interested in changing the brand of the Ready-To-Eat Food Products which
you are using currently?
Yes No
35) The following are some reasons why you might NOT prefer to buy Ready –To-Eat
Food Products .Kindly indicate your opinion about the intensity of these risks by
ticking the appropriate box.
Very Very
Reasons High Medium Low
high low
Low quality
Use of unhealthy ingredients (Mono Sodium
Glutamate – MSG)
Costlier compared to other alternatives
Adulteration
No authenticity
High fat and cholesterol
36) What further improvements would you like to have in the Ready –To-Eat Food
Products to reduce the associated risks?
315
More shelf life
More healthy ingredients
More variety
More quantity packs
More offers
37) Which variety of Ready-To-Eat would you like to have in future, which is not
available now?
316