MANUAL FOR

SMALL SCALE BAKERY

UNITS
MANUAL FOR SMALL SCALE BAKERY UNITS MANUAL FOR SMALL SCALE BAKERY UNITS

CONTENTS
MANUAL FOR SMALL SCALE BAKERY UNITS MANUAL FOR SMALL SCALE BAKERY UNITS
 INTRODUCTION TO FOOD SAFETY
PART I

INTRODUCTION TO FOOD SAFETY

Food Safety can be defined as the assurance that food will not cause harm to the consumer
when it is prepared or eaten according to its intended use.

Food Safety Programs are procedural measures that help in ensuring safe food handling

WHY IS FOOD SAFETY IMPORTANT?

· Social and Statutory Responsibility of Food business operator.

· Customer Satisfaction and Loyalty
· Loss of Customer & Sale
· Loss of prestige & reputation
· Financial Loss to the Organisation
· Legal Action by Regulatory Authorities

FACTORS AFFECTING FOOD SAFETY

Food hazards are the factors, which are the biggest threat to food safety. A hazard is
defined as: a biological, chemical, or physical agent in a food, or condition of a food, with the
potential to cause an adverse health effect.

Food adulteration are not only the intentional addition or substitution or abstraction of
substances which adversely affect the nature, substances and quality of foods, but also their
incidental contamination during the period of growth, harvesting, storage, processing,
transport and distribution.

Food contaminant has been defined as any substance not intentionally added to food,
which is present in food as a result of the production, manufacture, processing, preparation,
treatment, packing, transport or storage of such food as a result of environmental
contamination.

SOURCES OF CONTAMINATION THROUGHOUT FOOD CHAIN

INTRODUCTION TO
FOOD SAFETY
Introduction to Food Safety
Factors Affecting Food Safety
Food Spoilage
Food Poisoning
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 INTRODUCTION TO FOOD SAFETY INTRODUCTION TO FOOD SAFETY

TYPES OF FOOD CONTAMINANTS 4. Allergens

An allergen is normally any harmless substance that causes an immediate allergic reaction in
FOOD
PHYSICAL CHEMICAL BIOLOGICAL ALLERGENS a susceptible person. Food allergens are almost always proteins although other food
CONTAMINANTS
constituents, such as certain additives, are known to have allergenic (allergy-causing)
properties.

Food allergy is a potentially serious immune response to eating or otherwise coming into
1. Physical Contaminants contact with certain foods or food additives.

Any foreign object (inanimate) found in the food or a naturally occurring object (bone in fillet), A food allergy occurs when the immune system :
that poses a hazard is called a 'Physical Contamination or Hazard'.
- Identifies a particular food protein as dangerous and creates antibodies against it
2. Chemical Contaminants - The next time the individual eats that food, immune system tries to protect the body
against the danger by releasing massive amount of chemicals including Histamine
Chemical hazards are in two categories: naturally occurring poisons and chemicals or - Histamine is a powerful chemical that can cause a reaction in the respiratory system,
deleterious substances. The first group covers natural constituents of foods that are not the result gastrointestinal tract, skin or cardiovascular system.
of environmental, agricultural, industrial or other contamination. Examples are aflatoxins and - In the most extreme cases, food allergies can be fatal. Although any food can provoke
shellfish poisons. The second group covers poisonous chemicals or deleterious substances an immune response in allergic individuals, a few foods are responsible for the
which are intentionally or unintentionally added to foods at some point in the food chain. This majority of food allergies.
group of chemicals can include pesticides and fungicides and well as lubricants and cleaners.
The following foods and ingredients are known to cause hypersensitivity and
3. Biological Contaminants shall always be declared :

Biological contaminants are the living organisms, or substances produced by organisms, that 1. Cereals containing gluten; i.e., wheat, rye, barley, oats, spelt or their hybridized
pose a threat to human health. They are a major concern in food processing because they strains and products of these;
cause most food borne illness outbreaks. 2. Crustacean and products of these;
3. Eggs and egg products;
CONTAMINANTS ASSOCIATED WITH FOOD 4. Fish and fish products;
5. Peanuts, soybeans and products of these;
BIOLOGICAL CHEMICAL PHYSICAL 6. Milk and milk products (lactose included);
7. Tree nuts and nut products; and
8. Sulphite in concentrations of 10 mg/kg or more.”
- Macro biological : - Veterinary residues, - Glass , Hair
Pest, Birds antibiotics - Metal
- Microbiological - Non permitted Food - Stones While the Codex list contains the major allergens on a world-wide basis, the foods, which are
- Pathogenic Bacteria : Additives : - Wood Plastic common causes of allergic reactions, differ between geographical areas, as a result of dietary
Salmonella spp Food Colors, - Parts of pests
preferences, for instance. Some countries have chosen to include additional foods on their
Bacillus cereus Flavours, etc. - Insulation material
Staphlococcus aureus - Plasticisers and packaging - Bone national list of foods and ingredients that must be declared on food labels.
- Parasites and protozoa migration - Fruit pits
- Viruses - Chemical residues, HANDLING ALLERGENS
- Mycotoxins pesticides, cleaning fluids
- Toxic metals; Lead and cadmium
- Food chemicals; preservatives, 1. Raw Material
processing aids, polychlorinated
biphenyls (PCBs), printing inks, a. Review the labels of incoming raw materials for the appropriate allergen information
Prohibited substances
or any changes.

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 INTRODUCTION TO FOOD SAFETY INTRODUCTION TO FOOD SAFETY

b. Tag each case/pallet/bag, etc. as appropriate of raw materials to ensure the allergen 4. Sanitation :
is clearly called out as the materials are stored and used in your facility.
c. Handle appropriately any damaged containers of allergens to minimize cross- a. Have standardized procedures for sanitation operations (SSOP's) and ensure they are
contamination at receipt. followed
b. Use appropriate cleaning methods (wipe/scrape, vacuum, soap and water wash,
proper chemicals).
2. Store : c. Ensure adequate lighting in the proper locations (including flashlights to check inside
equipment)
a. Store allergenic ingredients or products separately to prevent minimize cross- Specify employee practices - hand washing at appropriate times (for example after
contamination. handling a product that contains allergen)
b. Using clean and closed containers.
c. Designating separate storage areas for allergenic and non-allergenic ingredients
and/or products. When segregated storage is not possible, use other methods such as
not storing allergens over non-allergens, storing like allergens (milk and whey) FOOD SPOILAGE
together, etc.
d. Using and documenting clean up procedures for spills or damaged containers of Food Spoilage means that the original nutritional value, texture, flavour of the food are
allergens. damaged, the food becomes harmful to people and unsuitable to eat.
e. Using dedicated pallets and bins.
Signs of Food Spoilage :

3. During Production : - Off odours

- Discoloration
a. Ensure the traffic patterns of raw materials, packaging supplies, and employees are - Slime / Stickiness
limited during the production of allergen containing products and do not lead to - Mould and Bacterial growth
cross-contact. - Changes in texture –e.g. dry or spongy
b. If possible, have dedicated processing equipment and containers to prevent allergen - Unusual taste
cross-contact. - Staling
c. Minimize the reuse of processing and/or cooking media such as water or oil.
d. Declare allergens when serving or on labels.
MAJOR REASONS FOR FOOD SPOILAGE
WHEAT

SOY SULPHUR DIOXIDE 1. Foreign matter : Human hair, stapler pins, metal particles, fabric, plastic, alkali etc. are
big threats to food safety and can cause food spoilage. Anything that is not considered as food
or food substance is considered as foreign matter.

2. Lack of proper drainage : A drain in a food processing area must be flowing with no
back flow and should be highly cleanable preventing re-entry of pest from a common drain.
THE BIG 8
FISH CRUSTACEA
ALLERGENS
3. Non- food grade equipment : There are many equipment that are used in modern
bakery practices, but very few materials like ceramic or high quality Stainless Steel etc are
allowed as food contact materials. So food grade equipment is essential for ensuring shelf life
for product, reducing metal contamination and ensuring food safety.

EGGS NUTS 4. Improper handling : With unclean hands and wrong selection of equipment and
MILK
packing it in unsuitable material will result in food safety issues.

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 INTRODUCTION TO FOOD SAFETY INTRODUCTION TO FOOD SAFETY

5. Improper processing : Wrong process method can lead to major changes in end
IMPROPER
product. Right temperature, right time, proper additives and understanding process steps is BAD WASTE
HANDLING
essential to ensure food safety. DISPOSAL

6. Residues of chemicals : Chemicals come into contact in food as crop contaminants then NON FOOD GRADE
later in the process of sanitizing voluntarily by our process. The next involuntary entry of NON FOOD GRADE PACKAGING
chemicals into food can be through residues of equipment or utensil sanitation operations. It is EQUIPMENT
important to ensure thorough washing is done before equipment is taken into production.
LACK OF
PROPER DRAINAGE
7. Non-standard sanitation : Sanitation must be based on strict guidelines of either
RESIDUE OF
historical data or validation. If chemicals are used in less or more quantity or in an unverified
CHEMICALS
process or method, sanitation will fail to achieve proper results giving way for food to become
unsafe. IMPROPER
STORAGE
NON STANDARD
8. Poor raw materials : Raw material selection must be based on strict scientific reference
SANITATION
and frequent sampling. BODY FLUIDS OF
RODENTS / PEST
9. Additive : Additives of any nature like essence, flavors etc can spoil food if not used in the IMPROPER
right quantity. Unauthorized additive also must not be used. SEGREGATION
ILLNESS/ INJURY
10. Non potable water : Water is involved in food process in various stages from washing TO STAFF
to soaking then involved in either directly food production as an ingredient or in some in direct
manner to mix or bake or steam. It is also important for washing and sanitation operations. ADDITIVES
Water in food industry must conform to IS 3025 and IS 10500 standards.
BAD WATER
11. Improper storage : Storage must not only be done by FIFO method but also properly
segregated and with required ventilation. Right combination of duration, temperature HUMIDITY
ventilation and segregation defines a good storage. Any deviation in one of these will result in
PEST
food becoming unsafe.

12. Not following FIFO : FIFO is first in first out; sometime FEFO is followed which is first FOREIGN MATTER
NOT FOLLOWING
expiry first out. But FIFO is the most adopted method because in food industry, expiry date is
FIFO
not waited for. Process should begin much before, the best before date or use by date to give
the guest safe food.
IMPROPER
PROCESSING BAD RAW
13. Illness/Injury to staff : Food safety is much dependent on the food handler's personal
MATERIAL
behavior and health status. A person with cough, cold, open wound, itching and any illness
which is of an irritable nature tends to make him handle things without washing his hands after
TIME
touching the body. The most common danger to food safety is from cough and cold and open
TEMPERATURE
wounds for food handlers.

14. Improper segregation : Improper segregation of materials and utensils can cause
cross contamination.
FOOD SPOILAGE
15. Humidity : Humidity is a major cause for enabling micro organism multiplication. Food

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 INTRODUCTION TO FOOD SAFETY INTRODUCTION TO FOOD SAFETY

zones must have lesser than 65 % humidity to ensure food safety. 2. Hand to food

16. Temperature : Temperature of holding, proofing, baking, storing, Serving, People can also be a source of cross-contamination to foods. Some examples are :
transporting, each one of this is an important factor in food being safe.
I. Handling foods after using the toilet without first properly washing hands.
17. Time : Display time, holding time and discard time for already stored items is crucial for II. Touching egg and then preparing eggless products without washing hands
food safety. between tasks.
III. Using an apron to wipe hands between handling different foods, or wiping a
18. Non-food grade packing : Food has to be packed only in acceptable packing counter with a towel and then using it to dry hands.
material to ensure food safety.

19. Pest : Food invites pests and the movement of pest towards food is natural. Enough care 3. Equipment to food
must be taken to plan pest control devices and other forms of controls to ensure that they are
highly restricted from either getting into food or contaminating food resulting in food safety Contamination can also be passed from kitchen equipment and utensils to food. This type of
issues. contamination occurs because the equipment or utensils were not properly cleaned and
sanitized between each use. Some examples are :
20. Body fluids of rodents/pests : Many invisible things in food chain happen due to the
contamination caused by rodents, reptiles, pests, nocturnal animals and birds present in the I. Using unclean equipment, such as slicers, can openers, and utensils, to
storage yard, marketing yard, transportation etc. If attention is not given it can also happen prepare food.
inside the store . The body fluids like urine, fecal matter etc., get into the food process and make II. Using a cutting board and the same knife when cutting different types of
the food very unsafe for consumption. foods, such as breads, vegetables, cakes etc.

21. Improper waste disposal : Waste is an outcome of process but often present very
close to the process region. If it is not disposed in a scientific manner it can breed pest and HOW TO AVOID CROSS – CONTAMINATION
micro organisms which are a threat to food safety.
- Raw materials and ready-to-eat foods should be kept separate at all times.
- Hands should be thoroughly washed before switching from preparing non vegetarian
products to any other activity.
CROSS CONTAMINATION - Work surfaces, chopping boards and equipment should be thoroughly cleaned
(intend clean and sanitize) before the preparing of food starts and after it has been
Cross contamination is one of the most common causes of food poisoning. It happens when used.
harmful germs are spread onto food from other food, surfaces, hands or equipment. - Staff should be made aware how to avoid cross-contamination.

HOW CROSS CONTAMINATION MAY OCCUR

1. Food to food

Food can become contaminated by bacteria from other foods. This type of cross-contamination Preventing
is especially dangerous if raw foods come into contact with cooked foods. Cross
Contamination.
Here are some examples of food-to-food cross-contamination :

I. In a refrigerator, meat drippings from raw meat stored on a top shelf might
drip onto baked products placed on lower shelf.

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 INTRODUCTION TO FOOD SAFETY INTRODUCTION TO FOOD SAFETY

FOOD POISONING
Food poisoning is an acute illness, which usually occurs within 1 to 36 hours of eating
contaminated or poisonous food.

Symptoms normally last from 1 to 7 days and include one or more of the following :

- Abdominal pain
- Diarrhea
- Vomiting
- Fever
- Nausea

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 PRE-REQUISITE PROGRAMMES
PART II

LOCATION AND SURROUNDINGS

Location of Bakery Establishment shall be located away from environmentally polluted areas
and industrial activities which produce disagreeable or obnoxious odour, fumes, excessive
soot, dust, smoke, chemical or biological emissions and pollutants, and which pose a serious
threat of contaminating food; areas subject to flooding; areas prone to infestations by pests;
and areas where wastes, either solid or liquid, cannot be removed effectively.

LAYOUT & DESIGN OF FOOD ESTABLISHMENT PREMISES

- Building and surrounding area shall be designed, constructed and maintained in a manner to
prevent conditions which may result in contamination of food. The material movement should
be done in one direction only (no backward flow), to prevent cross contamination.

- The floor of food processing / food service area shall be made of impervious, non-absorbent,
washable and non-toxic materials. Floor surfaces should remain dry and shall be maintained in
a sound condition. The wall-floor juncture should be rounded or coved to facilitate easy
cleaning.

- The drainage system shall be properly maintained to avoid any stagnation of water and
therefore do not provide any chance for pest harbourage. Floors shall be sloped appropriately

PRE-REQUISITE
PROGRAMMES
Location & Surroundings
Layout & Design
Equipment
Facilities
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 PRE-REQUISITE PROGRAMMES PRE-REQUISITE PROGRAMMES

to facilitate adequate drainage. The drainage shall flow in a direction opposite to the direction
of food preparation / manufacturing process flow. The openings of the drains shall be
thoroughly covered with wire mesh to prevent insects and rodents from entering the processing
area.

- The exhaust fans shall be provided with flaps on outer side and the other openings shall be
adequately covered with screens to avoid entry of birds and pests and the same shall be
maintained.
- The walls shall be made of impervious, non-absorbent, washable and non-toxic materials
and require a smooth surface easy to clean up to a height appropriate for the operations - Light fittings, just above the process area, shall have shatter-proof protective covers to avoid
and wherever necessary, disinfect. the glass, dust or insects from contaminating the food.

- Ceilings and overhead fixtures shall be designed, constructed, finished and maintained so
as to minimize the accumulation of dirt, condensation and growth of moulds and shedding
of paint or plaster particles. Sufficient number of windows and exhaust openings shall be EQUIPMENT
provided to minimize accumulation of dirt.
- The equipments shall be such located, designed and fabricated so that they permits necessary
maintenance and cleaning functions as per its intended use and facilitates good hygiene
practices inside the premise including monitoring and audit.

- Equipment and containers that come in contact with food and used for food handling, storage,
preparation, processing, packaging and serving shall be made of corrosion free materials,
which do not impart any toxicity to the food material.

- Equipment and utensils used in the preparation of food shall be appropriately labelled, kept at
all times in good order and repair and in a clean and sanitary condition, and shall not be used
for any other purpose.

- Proper Procedures should be available for handling each equipment like Ovens, Mixers,
- Windows, roof vents, doors & all other openings to outside environment shall be well Proofers etc.
screened with wire-mesh or insect-proof screen as applicable to protect the premise from fly
and other insects / pests / animals & the doors be fitted with automatic closing springs. The - Equipment shall be such located, designed and fabricated so that it permits necessary
mesh or the screen should be of a type which can be easily removed for cleaning. maintenance and cleaning functions as per its intended use and facilitates good hygiene
practices inside the premise including monitoring and audit.
- Doors shall be made of smooth and non-absorbent surfaces so that they are easy to clean and
wherever necessary, disinfect. Regular maintenance of door shall be conducted to prevent any - Appropriate facilities for the cleaning and disinfecting of equipments and instruments
mould growth or termites with ageing. especially cleaning in place (CIP) system to be adopted.

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 PRE-REQUISITE PROGRAMMES PRE-REQUISITE PROGRAMMES

FACILITIES
- Food Safety equipments in bakery industry are required for keeping food products safe from - Water Supply : Only potable water in processing and cooking, food handling, washing
foreign particles and ensuring hygienic environment all around production area. Main shall be used and it shall be tested according to IS:10500 requirements. The storage tanks shall
equipments for food safety are : be cleaned periodically & records shall be maintained. The non potable water can be used for
cleaning of equipment not coming in contact with food, food steam production, fire fighting &
- Metal Detectors : These are installed to detect metal contamination. Metal refrigeration equipment. The non potable water pipes shall prevent the use of this water for
particles as small as 0.75 mm can be detected. contamination of food material and shall be clearly distinguished from those in use for potable
- Sieves : They are required to sift foreign matters in flour, sugar and other water by using color coding systems.
ingredients.
- Magnets : They are installed in various places to ensure that raw material - For Cleaning Utensils / Equipment adequate facilities for cleaning, disinfecting shall
are free from metallic properties. be provided with hot and cold water facility, if required. As a good industry practice, there
- Filters : Filters for liquid ingredients as well as water are installed in various shall be three compartment sink for wash, rinse and sanitize the equipment & containers. The
places. They prevent liquid ingredients from being contaminated. equipment & containers after sanitizing shall be allowed to air dry for effective drying. The
- Ozoniser : Keep the environment free from microbes and other germs. procedure for cleaning has been shown in poster below :
- Air curtains : Provides barrier to insects and dust.
- Other instruments like thermometer, Pressure guage, Hygrometer are
required to monitor product and raw material quality.

Keep Bakery equipment

clean

Equipment should be
properly arranged and - For washing of raw materials, sinks with a draining board, detergent and hot water
well labelled shall be provided and these facilities must be kept clean and, where necessary, disinfected.
Also ensure that separate sinks shall be used for washing raw foods & washing utensils or for
any other purposes.

- Ice and Steam for use in production of food shall be made of potable water. They should be
handled hygienically to avoid cross contamination. The ice shall be handled using food grade
plastic scoop and the ice machine shall be kept clean at all times.

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 PRE-REQUISITE PROGRAMMES PRE-REQUISITE PROGRAMMES

Also, separate adequate number of hygienic lavatories and changing facilities shall be
provided for the personnel. The restroom and refreshments rooms shall be separate from food
process and service areas to avoid personnel from having their food in restroom. The bakery
establishmnent shall display hygiene requirements for the workers at a prominent place in
English or in local language to help them in understanding and implementing personal
- Personal facilities and toilets are of major importance as the personnels are constantly
hygiene.
in touch with the food. Proper hand washing facilities shall be provided. The requirements of a
Hand washing and drying system include :

- Porcelain/Stainless Steel Wash-hand basins, preferably knee operated

- Germicidal liquid Soap
- Sanitizer
- Supply of hot and /or cold water
- Wet hands drying system
- Clean and dry towels, preferably paper towel/rolls
- Covered Trash Bin, preferably pedal operated with plastic lining

SEPARATE LOCKERS FOR MEN AND WOMEN FOR

CHANGING CLOTHES

FOOD SHALL BE CONSUMED IN

REFRESHMENT ROOM AND NOT IN
REST ROOM

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 PRE-REQUISITE PROGRAMMES PRE-REQUISITE PROGRAMMES

- Air quality and ventilation system shall be designed and constructed so that air does The suggested level of luminance in separate section of the bakery
not flow from contaminated areas to clean areas. The suggested air changes/hour in separate establishment are as follows :
section of the bakery establishment are as follows :
S. No. AREA LEVEL OF LUMINANCE (lux)
S. No. TYPES OF PREMISES/WORK ROOM AIR CHANGES/HOUR
1 Food storage area 220 approx
1 Bar, public room, cafe 8-10
2 Inspection area 540 approx
2 Cellars 3-5
3 General Area 220 approx
3 Kitchen 20
4 At food preparation surface 500 approx
4 Toilet 6-10
Retail, dishwashing, hand washing, 300 approx
5
5 Store room 3-6 toilet areas
For reading, inspection, and
6 Office 6-10
6 monitoring equipments goods are 600- 1200 approx
separate
7 Bake houses 20-30
Mixing space: at least 300 Lux
If the mixing space, baking room
Baking room: at least 200 Lux
- Lighting : Adequate natural or artificial lighting should be provided to carry out operations 7 and the workplace for decorating
Work area for decoration: at least
in a hygienic manner. Lighting fixtures should be covered to prevent breakages of electrical baked
500 Lux.
fittings to contaminate food.

- Safety lighting is required for the bakery and the escape routes. Storage areas and social - Electrical Panel
areas should be equipped with escape route orientation lighting.
- In new plants, all socket circuits for hand-held machines must be equipped with additional
protection in the form of an FI safety switch with a tripping current of 30 mA.

- The electrical panels should have rubber mats/shockproof paint flooring below to prevent
from any electric shock to any employee working at the station.
PROPER LIGHTING FACILITY
IN THE WORK AREA

LIGHTS SHALL BE COVERED

ELECTRIC PANEL AND BOARD SHOULD BE COVERED

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 FOOD OPERATION AND CONTROLS
PART III

PROCUREMENT OF RAW MATERIAL

While procuring and receiving the raw material, the food handler shall ensure that :

1. All raw materials and food ingredients should be procured from approved suppliers and
must conform to FSSA Regulations. As per Condition of license, Every manufacturer, distributor
or dealer selling an article of food to a vendor shall give either separately or in the bill, cash
memo or label a warranty in Form E i.e. Form of Guarantee and COA/COC should
accompany each received consignment.

2. All raw materials, food additives and ingredients, wherever applicable, shall conform to the
Regulations and regulations laid down under the Act.

3. Records of raw materials & source of procurement shall be maintained in a register for
inspection.

4. All raw materials should be checked for visible deterioration & off- odour and cleaned
physically thoroughly.

5. No raw material or ingredient thereof shall be accepted if it is known to contain parasites,

undesirable micro-organisms, pesticides, veterinary drugs or toxic items or decomposed or
extraneous substances, which would not be reduced to an acceptable level by normal sorting
and/or processing.

6. Raw materials should be purchased in quantities that correspond to storage/preservation

capacity of the bakery establishment.

7. Packaged raw material must be checked for 'expiry date'/ 'best before'/ 'use by' date,
packaging integrity and storage conditions.

8. Receiving temperature of potentially high risk food should be at or below 5 C.

9. Receiving temperature of frozen food should be -18 C or below.

10. All material should be examined at point of receiving for Labeling, giving Product name,
Manufacturers name and address, date of manufacturing and expiry and code, and all
information required by packaging Rules. Material should be easily traceable to its source.

FOOD OPERATION AND

CONTROLS
Procurement of Raw Material
Storage of Raw Material
Food Processing & Control

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 FOOD OPERATION AND CONTROLS FOOD OPERATION AND CONTROLS

STORAGE OF RAW MATERIAL

- After receiving and accepting the raw material, there comes the need of storage. The storage - Proper segregation shall be provided for storage of non-food chemicals, raw, processed,
facilities shall be designed and constructed to avoid cross - contamination during storage, rejected, recalled, returned and re-cycled materials in a separate designated area to avoid any
permit adequate maintenance and cleaning and shall avoid pest access and accumulation. possibility of cross contamination.
Cold Storage facility shall be provided for food that requires being stored below 5°C.
- All materials to be appropriately labeled for proper identification.
- While designing the storage room, segregation shall be there for raw, processed, packaging,
rejected, returned or recalled food items, allergen material & distinguishably marked and - Adopt a First-Expired First-Out (FEFO)/ First - In First-Out (FIFO) approach for all raw
secured products (hardware & cleaning chemicals). The storage area for raw food shall be materials, ingredients, work-in—progress, processed/ cooked and packaged food products.
separate from the area of work-in-progress, processed, baked and packaged products. Also,
the containers made of non-toxic materials shall be provided for storage of raw materials, - Do not use materials beyond their expiry date.
work-in-progress and finished / ready to serve products.
- Store materials at appropriate temperatures. Monitor and record temperatures of the chiller
- All raw materials, food ingredients, food additives and packaging materials to be kept 6” off and freezer daily.
the floor and 18”off the wall; to enhance easy and adequate maintenance and cleaning and
also to avoid any pest harbourage. - As far as possible, store raw materials away from ready-to eat ingredients; in a separate
chiller.

- Always store ready-to-eat materials/ ingredients in covered containers above raw materials/
ingredients.

- All raw materials, food additives and ingredients shall be stored in separate areas from
printed packaging materials, stationary, hardware and cleaning materials/ chemicals.

NO STACKS PROPER STACKS RAW MATERIALS SHOULD BE

PROPERLY STORED WITH
APPROPRIATE LABELLING

- Pallets to be cleaned at regular intervals to keep them free of cobweb, dust, dirt etc. and also
to be inspected regular any repair/ replacement, if required.

- Best Practice is to avoid wooden pallets and to use plastic pallets. In case wooden Pallets are
used, care should be taken to
a) Carry fumigation every 6 months;
b) Periodic cleaning, inspection and maintenance
c) Record keeping

- Wrappers & Trays, before going to Production, are to be kept under fumigation and
ozonization.

- All wrapper rolls to be shrink-wrapped.

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 FOOD OPERATION AND CONTROLS FOOD OPERATION AND CONTROLS

FOOD PROCESSING AND CONTROL MANUFACTURING PROCESS AND CONTROLS IN BAKERY

- Temperature control : All microorganisms have a defined temperature range in which MATERIAL FLOW IN BAKERY
they grow, with a minimum, maximum, and optimum. An understanding of the interplay
between time, temperature, and other intrinsic and extrinsic factors is crucial to selecting Bakery businesses are food processors of largely wheat based products cooked in
the proper storage conditions for a food product. insulated heated space, the bakery ovens. These can be of vastly different sizes, and be
suitable for baking a variety of products. Bread, Cakes, Biscuits follow different processes.
- Time control : When considering growth rates of microbial pathogens, in addition to Artisan and craft bakeries make a variety of hand crafted delicacies.
temperature, time is a critical consideration. Food producers or manufacturers address the
concept of time as it relates to microbial growth when a product's shelf life is determined. Broadly, all units will follow similar system flow of material through processing, and control
points for food safety is equally important for all units.
- The Food Business shall develop and maintain the systems to ensure that time and
temperature is controlled effectively where it is critical to the safety and suitability of food.
Such control shall include time and temperature of receiving, processing, cooking, cooling, PRE MIXING MIXING
storage, packaging, distribution and food service up to the consumer, as applicable.

- Whenever frozen food / raw materials are being used / handled / transported, proper
care should be taken so that defrosted / thawed material shall not be stored back and after DIVIDING
opening for future use.

- Such systems shall also specify tolerance limits for time and temperature variations and
the records thereof shall be maintained in a register for inspection. DOUGH MOULDING

- Wherever cooking is done on open fire, proper outlets for smoke/steam etc. like chimney,
exhaust fan etc. shall be provided.

- Steam should be clean, dry and free from boiler carryover; which depends on boiler
operations pressure and loading, water treatment management and efficient distribution;
which influence the quality of steam. FERMENTATION NON FERMENTATION

PROOFING

BAKING

COOLING

PACKING

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 FOOD OPERATION AND CONTROLS FOOD OPERATION AND CONTROLS

PREMIXING & MIXING, FERMENTATION, HANDLING OF BULK DOUGH

Premixing

I) Flour should be sieved through minimum 32u mesh and the sieve should be cleaned
regularly.
ii) If weevils are found, such consignments should be rejected.
iii) There should be a periodic cleaning mechanism to prevent cross-contamination and
dust generation and to ensure safe collection of unwanted materials like dust, dirt,
foreign objects if any.
iv) Good Practices; such as vacuum cleaning, collection of debris through hypochlorite
can be used) WORK TABLE SHOULD NOT WORK TABLE SHOULD BE
v) Sugar to be passed through magnetic grill before use and periodic cleaning of BE LEFT DIRTY CLEANED IMMEDIATELY
magnetic grill to be ensured.
vi) Sugar bags to be free from any external contamination like dust, dirt, rice bran, etc.
vii) Egg trays to should be free from dirt or pests BAKING, COOLING, & FINISHING
viii) Broken egg- shells to be stored in plastic bags and disposed off at regular intervals.
ix) Fruit cuts to be washed with ozonized water before use. - Oven area should be segregated, to avoid cross contamination with fumes and smoke.
x) Potassium sorbate to be dissolved thoroughly in water before use. Only freshly - Baking room should be clean & dry. This room is to be mopped with 500ppm Sodium
prepared sorbate solution to be used. Hypochlorite solution, at least once in each shift
- Controls should be maintained on temperatures, humidity, and timing of baking.
Mixing - Baked goods are free from micro organisms, but as they cool, they provide excellent medium
for mold growth. Cooling should be done in as clean an environment as possible.
i) Mixing room should be clean & dry without any spillage - Finishing, cutting, and decorating should be done with all precautions of Good
ii) All mixing utensils should be free from grease and old batter. This is ensured by using Manufacturing Practices, and Personal hygiene.
washing before use.
iii) Mixing bowls, beaters and scrappers to be washed with hot water at least once in 24
hours PACKAGING AND STORAGE OF FINISHED PRODUCT
iv) Egg whisk to be added in mixing through strainer only. The strainer to be cleaned with
hot water at least once in each shift followed by swabbing with hypochlorite solution. - Only food grade packaging material (printed/unprinted) should be used for wrapping and
The strainer is to be dipped in 500ppm Sodium Hypochlorite solution, when not in use. packaging of food items. The food grade certificate/ declaration should be checked in the
v) Mixing room floor to be cleaned with hot water followed by mopping with COA during receiving of the materials.
hypochlorite solution - Packaging material should also be kept and stored under hygienic conditions in a room
intended for the purpose.
- All the products should be labeled according to the Food Labeling Act.
- Immediately after packaging and proper labeling, the products should be placed in the rooms
DIVIDING AND PREPERATION OF INDIVIDUAL UNITS provided for storage under required temperature and humidity conditions.
- Temperature and relative humidity of the storage area should be maintained to optimum
- From bulk dough, unit dough piece or batter is separated for processing before baking. required level.
- High speed machines, Semi-automatic equipment, and hand work are required. - FIFO system should be applied for dispatch of all products.
- Food should be prepared at steady pace and not allowed to stand more than necessary for - Temperature of cake slabs at the time of packing out from the Slab cooling room should be
process. within the range of 14 – 190C
- Temperature control should be maintained as needed by process. - Packing room temperature is to be maintained at 22-24 deg Centigrade
- Dough bits, dusting flour, and oil if left on worktable for long, will go rancid and will allow - Packers handling naked cakes to use sterilized gloves. Disinfectant solutions to be used by all
bacterial and fungal growth. packers as and when required

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 FOOD OPERATION AND CONTROLS FOOD OPERATION AND CONTROLS

- Slicer blades & conveyor belts to be sterilized with isopropyl alcohol at least 3 times in each
shift or as & when required
- Contact parts of packing machines to be cleaned with 500 ppm hypochlorite solution
- Exposure of UV light on PVC trays, cakes & wrappers to be done during packing
- Metal Detectors to be checked with probes before every start of the packing machine
- Uniform sorbate spray to be done on the top surface of the naked bar cakes before packing.
- Air of sorbate spray line is filtered through the Ultra filter unit, which is checked by the Supplier
and changed, if required.

SLICING/PACKING OF BREAD AND CONFECTIONARY PRODUCTS

NO PACKING PACKING
- Cool baked products on clean racks and trays. As far as possible, the baked products should
be covered during cooling.
- Clear crumbles that are left after slicing the products.
- Use clean packaging to pack the products.
- Control samples must be kept in a separate designated place for each batch of production;
required to recheck on the samples during any special situations like customer complaints.
- Finished products must confirm to FSSAI Regulations.

RETAIL AND DISPLAY

PACKAGING
- Ensure that products are stored in clean display cases which are covered at all times.
- Ensure products are stored at appropriate temperatures (e.g. cakes with fresh cream should Preservation : Food products can be stored and prevented from microbial deterioration with
be stored in chiller display units at 4ºC and below). efficient packaging. Packaging also facilitates in shelf life enhancement of food products.
- Do not display products with perishable fillings beyond 4 hours at room temperature. Adopt
first in-first-serve approach in the display of products for sale. Presentability : Attractive colors, logos, symbols and proper packaging makes it more
- A time stamp is to be used for the products to inform consumers on the “consume-by” date. appealing to the customers and can affect customer purchase decision.

Communication : The packaging conveys necessary information to the consumers. It

PACKAGING includes general features of the product, ingredients, net weight of the contents, name and
address of manufactures, maximum retail price.
What is the distinction between Packaging and Packing?
Convenience : Packed Items can be moved, stored and stacked easily.
Packaging encompasses 'packing' and takes and integrated view of the Product requirement,
Production needs, Marketing needs, Distribution Hazards and Customer satisfaction.
The packaging material may be contaminated from physical hazard (such as dirt, hair etc),
Packing simply involves stuffing or filling in the material and is one of the many aspects of
chemical hazard (such as process ink, adhesive etc) & biological hazard (such as bacterial or
Packaging.
fungal contamination). The food packaging material shall conform to all the Regulations and
standards laid down under the Food Safety & Standard Act, 2006. For primary packaging,
What are the functions of packaging?
only Food grade packaging materials are to be used. The packaging materials or gases where
used, shall be non-toxic and it shall not pose a threat to the safety and suitability of food. The
Protection : Packaging material shall provide adequate protection for all baked products to packaging material should be free from contamination from physical, chemical & biological
prevent contamination and damage. hazard.

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 FOOD OPERATION AND CONTROLS FOOD OPERATION AND CONTROLS

USE FOOD GRADE

PACKAGING MATERIALS

TRANSPORTATION

- Processed / packaged and / or ready-to-eat food shall be adequately protected during

The food contact material includes, all material which directly comes in contact with food transportation and / or service.
like : - The conveyances and /or containers shall be designed, constructed and maintained in such
that they can effectively maintain the requisite temperature, humidity, atmosphere and other
1. Primary Food Packaging Material. conditions necessary to protect food.
2. Utensils, spoons, scoop etc. - Conveyances and / or containers used for transporting / serving foodstuffs shall be non toxic,
3. Equipments & containers. kept clean and maintained in good condition in order to protect foodstuffs from any
4. Chopping boards. contamination.
5. Cutting tools - Receptacles in vehicles and / or containers shall not be used preferably for transporting
6. Cling films used to cover foods. anything other than foodstuffs where this may result in contamination of foodstuffs.
7. Conveyor belts, others.

PACKAGING MATERIALS OR IT SHOULD NOT BE A THREAT TO

GASES SHALL BE NON TOXIC THE SAFETY AND SUITABILITY OF FOOD

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 FOOD OPERATION AND CONTROLS FOOD OPERATION AND CONTROLS

MANUFACTURING AND PROCESSING PARAMETERS Bread Manufacturing Process

Biscuit Manufacturing Process Procurement and Quality Inspection

of Raw Materials
Procurement and Quality
Inspection of Raw Materials Storage of Raw Materials

Weighing and Pre-Preparation of Raw

Storage of Raw Materials Materials as per Standard Recipe

Premixing/Mixing

Weighing and Premixing of

Raw materials
Scaling, Dividing and Rounding

Mixing Ingredients as per

Inter proofing
Standard Recipe

Moulding

Biscuit Piece Formation

Final Proofing

Baking & Cooling

Baking & Cooling

Slicing and Packaging

Packaging & Labelling

Storage of Finished Products

Storage of Finished Products Loading and Dispatch of Finished

products (Bread)

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 FOOD OPERATION AND CONTROLS FOOD OPERATION AND CONTROLS

Cake Manufacturing Process CONTROL POINTS IN BAKERY WITH RESPECT TO FOOD SAFETY

Procurement and Quality Inspection 1. Weighing on ingredients

of Raw Materials
Lack of use of standard weights and scales causes a lot of problems in bakeries. As bakeries
use a lot of ingredients and additives essential for the process example baking soda, artificial
colour and flavour. Use of ingredients should be within the prescribed limits of standards set by
Storage of Raw Materials the FSSAI. If ingredients are not in permissible limits, the products will be termed as adulterated
or misbranded. Formulating standard recipes and training the staff the importance of correct
usage of weights and scales is important.

Weighing and Pre-Preparation of Raw Materials as The ingredients and additives used in the recipes have to be approved by the FSSAI.
per Standard Recipe
2. Mixing

Mixing step where all the ingredients are mixed to form a dough. Often special mixers like
Batter making spiral or rotator mixers are used for this purpose. Care should be taken that these are always
maintained in the best of condition. Any loose parts should be repaired immediately to avoid
physical contamination. Blades os stainless steel should be preferred over plastic ones.
Often this might be semi automated activity, so the personal hygiene of the person handling the
mixing shoule be tended to as contamination can occur at this point.
Batter Scaling Deposition and Leveling
into Moulds
3. Kneading

Kneading is often a step facilitating better gluten formation resulting in a soft fermented
Baking product. Care of the personal hygiene should be taken if the process is manual and loose parts
or blades should be checked if its an automated process.

4. Fermentation
Cool at Ambient Temperature and
Forced Cooling of Cake Fermentation is step followed in a few baked products like bread. It's typically a leavening
process where in yeast breaks down the carbohydrates and results in formation of gas and
dough rising. The yeast used to leaven the bread should be of good quality and strains are not
contaminated with other microbes causing undesirable effects in the fermentation process. This
Slicing and Packing process should be the time bound to avoid excessive fermentation.

5. Panning/ Moulding

This step consists of addition of dough into moulds or pans for further baking step. These should
Storage be preferably made with stainless steel of food grade material and use of plastic should be
avoided.

6. Baking
Loading and Dispatch of Finished The time and temperature relationship is very important for the product to bake as well as
Products (Cake) eliminate the microbes. This relation needs to be studied carefully. It is a CCP in the

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 FOOD OPERATION AND CONTROLS FOOD OPERATION AND CONTROLS

bakery process. Use of temperature display, recording devices are necessary and helpful for 10. Personal Hygiene
ovens.
Personal Hygiene is an important and key aspect to bakery in relation to food safety. Being
Yeast dissipation of the oven is important, insulated in case of wood fired oven or diesel fired so labour oriented process it is of utmost importance to maintain personal hygiene. Even a healthy
that smoke can be let out directly and the temperature in the manufacturing premises does not person harbours and is a carrier of host of micro-organisms. To eliminate and reduce the
rise. possibility of contamination the following steps need to be taken :

7. Cooling - Wearing clean clothing or a uniform preferably cotton.

- Hair restrictions like beard net or a hair cap, scarf to restrict contamination due to
Proper cooling is essential after baking. The product should come to room temperature hairfall.
naturally before packaging. Improper cooling will lead to condensation in product after - Strategic placing of hand washing stations and foot dips to reduce microbial load.
packaging and early spoilage due to microbial growth. Cooling should also be done in clean - Restriction on use of rings, bracelets and necklaces to avoid contamination.
and cool air so as to avoid contamination of product. Implementation of jewellery policy will help.
- Food handlers suffering from infectious diseases discouraged in production areas.
8. Packaging/ Wrapping - Visitors should be discouraged in production area.
- Personal habits like chewing or eating food in production, scratching nose, hair
- Packaging is done as a medium to safeguard the food from external spoilage as well as should be avoided.
means to provide product information to the consumer. Most of the small bakery units refer
doing manual packaging rather than installing automated packaging. Or it is a semi- In general the bakery units tend to hot leading to a lot of sweating and microbial growth , FBO
automated activity example; biscuits are first manually packed in trays and then sent on should take care to provide enough ventilation for the same.
conveyors for packaging.
- Use of clean baskets and trays should be done to hold the finished product before packaging. 11. Cleaning and Sanitation
- Often a metal detector step should ideally be incorporated during packaging to rule out
possible metal contamination. This metal detection is considered as CCP so that metal - Use of cleaning and sanitation program will be helpful to maintain the cleanliness and
contamination if caused while processing and packaging can be controlled. hygiene in the bakery. This program can indicate the areas, and equipment to be cleaned at set
frequencies and the method of cleaning and sanitizing. This is helpful from the point of Good
9. Product Storage Manufacturing Practices(GMP). Formulation of Standard Sanitar y Operating
Procedures(SSOP) for the areas and equipment will provide standardisation to the bakery unit.
- Product Storage is temperature sensitive , can be classified into: - Dusting and mixing operations in a bakery tend to create a thin mist or dust of flour all over the
- Ambient storage for dry products like Khari, toast , bread, biscuit. manufacturing premises, this leads to build up and microbial proliferation.
- Cold storage- Chocolate and fresh cream cakes, pies, pastries. - Also proper sanitation of fermentation chamber or premise will help to eliminate bad microbes
- Product storage should be away and separate from Raw material storage to avoid cross and undesirable growth in the product.
contamination. - Cleaning of burnt product, soot from the oven is equally important to prevent contamination in
- Product should be stored on pallets and away from the wall and not the floor, near the wall. the product.
- Product stacking should be appropriate so that the lower boxes or wholesale packages - Blow drying to remove crumbs and burnt product is a suitable process.
maintain their integrity and do not get crushed under pressure.
- Product storage should be labeled and classified according according to the product for easy
product flow and dispatch. 12. Waste disposal
- Products should bestored facilitating First- Expiring- First- Out (FEFO) to maintain stock
rotation. - The main waste in the bakery unit is of unused dough, fondant, burnt product. These need to
- Use of temperature and humidity recording devices are helpful to maintain the FSMS. be removed in a timely manner. Dough and fondant may may lead to fungal growth in the
- Product recalled or withdrawn from the market should have segregated storage. manufacturing premises, whereas burnt product will contaminate the finished product.
- Waste should be disposed immediately in covered bins to avoid contamination.

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 FOOD OPERATION AND CONTROLS FOOD OPERATION AND CONTROLS

13. Pest control 2. Lactose intolerance is the inability of adults and children to disgest lactose found in milk
and to a lesser extent dairy products, causing side effects. Lactose found in milk can be
- Bakery ingredients like flour and sugar are prone to rodent attacks. The entry for these should replaced by using soy milk. Whipped dairy products can be replaced by vegetable based
be avoided in a bakery by sealing or fitting wire meshes to points where access can be gained. 'cream filling'. Soft or silken soybean curd can be successfully used to replace cream in cheese
The most prevalent pest in a bakery rodents, cockroaches and flies. Use of trap, insecticutors, cake.
air curtains and PVC curtains can help to avoid entry and elimination.
- Potential breeding sites should be identified example; near mixers where there is left over 3. Egg allergy is a hypersensitivity to dietary substance from the yolk or whites of eggs,
dough. causing an overreaction of the immune system which may lead to physical symptoms. Most
- Food or product shall be contained in pest proof containers example; display counters in cake breads, pastries and biscuits or cookies can be made egg free by replacing the moisture
shop. Bulk packages of wholesale shall be stacked on pallets away from the floor and roof. content that is contributed by eggs with milk or other liquids. Cakes and sponge making is
- Pest infestations should be dealt with immediately without affecting the product and chemical heavily reliant on the functional characterstics of eggs as an aerating medium. Commercial
if used should be food grade with Material Safety Data Sheet (MSDS). egg replacers are made up of potato starch, tapioca fiber, chemical leavener and
- Record maintenance of pest control activities and pest activity if any needs to be done FSMS. carbohydrate gum. Addition of lecithine into the products improves overall volume, texture and
eating quality.

14. Water

Whenever water is used as a raw material, potable water only should be used of standards as
laid down by the FSSAI and other international standards. Water pipelines of potable water
and sewage should be separate and maintained for leakages to avoid contamination.

FOOD FOR INTOLERANCE

Food intolerance is a negative reaction often delayed to a food, beverage, food additive or
compound found in foods that produce symptoms in one more body organs or systems. The
main food intolerance that affect the bakery industry are intolerances to gluten or an allergy to
milk/eggs.

1. Gluten intolerance or celiac disease is a lifelong illness that is caused by sensitivity to

gluten. Millions of people who cannot properly digest gluten must choose alternative grains for
bakery products. Gluten free baking is presented with the challenge of replicating the
functionality of gluten in the absence of wheat flour. Gluten free breadscan is produced by
replacing wheat flour with a mixture of fine rice flour, potato starch and tapioca fiber. Xantham
gum is added to provide the structure and prevent crumbiness of the product.

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 PERSONAL HYGIENE
PART IV

HEALTH STATUS
No personnel suffering from a disease shall be allowed to enter into any food handling area.
Any person suffering from a disease shall immediately report illness or to the management and
medical examination of a food handler shall be carried out immediately.

All personnel shall be made medically examined once in a year and a record signed by a
registered medical practitioner shall be maintained. All the personnel shall be compulsorily
inoculated against the enteric group of diseases and a record shall be maintained. In case of
an epidemic, all workers are to be vaccinated irrespective of the scheduled vaccination.
Medical examination to be concluded :

1. Physical examination
2. Eye Test
3. Skin examination
4. *Compliance with schedule of vaccine to be inoculated against enteric group of
diseases
5. Any test required to confirm any communicable or infectious disease which the person
suspected to be suffering from on clinical examination

Note - * Vaccine to be inoculated against enteric group of diseases, shall be decided by the
medical practitioners according to the list as declared by the municipal corporation of that
area.

HEALTH CHECKUP BY
MEDICAL PRACTITIONERS

PERSONAL HYGIENE
An illustrative performa is shown here
and it can be downloaded from
Health Status www.fssai.gov.in
Behavioural & Personal Cleanliness
Visitors

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 PERSONAL HYGIENE PERSONAL HYGIENE

BEHAVIOURAL & PERSONAL CLEANLINESS

Personal cleanliness of food handlers is the most important link in preventing food borne illness. HOW TO WASH HANDS
These personal hygiene habits shall become a part of their behaviour.

1. All food handlers shall wear suitable clean protective clothing, head covering, face mask,
gloves and footwear.
2. Food handlers shall always wash their hands with soap and clean potable water, disinfect
their hands and then dry with hand drier or clean cloth towel or disposable paper.
3. Food handlers shall always wash their hands at the beginning of food handling activities
immediately after handling raw food or any contaminated material, tools, equipment or work
surface, where this could result in contamination of other food items or after using the toilet.
4. No Food handlers shall be engaged in smoking, spitting, chewing, sneezing or coughing
over any food and eating in food preparation and food service areas.
5. The food handlers should trim their nails and hair periodically.
6. Food Handlers shall avoid certain hand habits such as scratching nose, running finger
through hair, rubbing eyes, ears and mouth, scratching beard, scratching parts of bodies etc.
When unavoidable, hands should be effectively washed before resuming work after such
actions.
7. Street shoes inside the food preparation area should not be worn while handling &
preparing food.
Food handlers should not handle soiled currency notes/cards to avoid cross contamination.

BASIC REQUIREMENTS FOR PERSONAL HYGIENE

GENERAL HYGIENE AND HEALTH OF FOOD HANDLERS

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 PERSONAL HYGIENE PERSONAL HYGIENE

VISITORS
GENERAL HYGIENE AND HEALTH OF FOOD HANDLERS 1. Generally visitors should be discouraged from going inside the food handling areas.
2. Visitors when entering food manufacturing, cooking, preparation and storage or
handling areas shall wear protective clothing, footwear.
3. Visitors shall adhere to the personal hygiene provisions as mandate for food handlers.

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