KPN
KPN
KPN
Supporting a significantly
higher volume of customers
Aligning the different and on the new system, rising
complex product and from 500,000 to 2.5 million
pricing strategies for both
copper and fiber customers
Introducing and
implementing new
unified ways of
working after
Migrating customers migrating the
without any impact on customers
operations, business Continuing to develop
and customer services systems in parallel
while preparing for
the migration