Core Behavioral Competencies
Core Behavioral Competencies
Core Behavioral Competencies
CORE BEHAVIORAL COMPETENCIES quality, customer satisfaction, morale, without setting any
Self Management specific goal.
1. Sets personal goals and direction, needs and development. Teamwork
2. Undertakes personal actions and behaviors that are clear and 1. Willingly does his/her share of responsibility.
purposive and takes into account personal goals and values 2. Promotes collaboration and removes barriers to teamwork and
congruent to that of the organization. goal accomplishment across the organization.
3. Displays emotional maturity and enthusiasm for and is 3. Applies negotiation principles in arriving at win-win agreements.
challenged by higher goals. 4. Drives consensus and team ownership of decisions.
4. Prioritize work tasks and schedules (through gantt charts, 5. Works constructively and collaboratively with others and across
checklists, etc.) to achieve goals. organizations to accomplish organizational goals and objectives.
5. Sets high quality, challenging, realistic goals for self and others. Service Orientation
Professionalism and Ethics 1. Can explain and articulate organizational directions, issues and
1. Demonstrates the values and behavior enshrined in the Norms problems.
of Conduct and Ethical Standards for public officials and 2. Takes personal responsibility for dealing with and/or correcting
employees (RA 6713). customer service issues and concerns.
2. Practices ethical and professional behavior and conduct taking 3. Initiates activities that promotes advocacy for men and women
into account the impact of his/her actions and decisions. empowerment.
3. Maintains a professional image: being trustworthy, regularity of 4. Participates in updating of office vision, mission, mandates and
attendance and punctuality, good grooming and communication. strategies based on DepEd strategies and directions.
4. Makes personal sacrifices to meet the organization’s needs. 5. Develops and adopts service improvement programs through
5. Acts with a sense of urgency and responsibility to meet the simplified procedures that will further enhance service delivery.
organization’s needs, improve systems and help others improve Innovation
their effectiveness. 1. Examines the root cause of problems and suggests effective
Result Focus solutions. Fosters new ideas, processes, and suggests better ways
1. Achieves results with optimal use of time and resources most of to do things (cost and/or operational efficiency).
the time. 2. Demonstrates an ability to think “beyond the box”. Continuously
2. Avoids rework, mistakes and wastage through effective work focuses on improving personal productivity to create higher value
methods by placing organizational needs before personal needs. and results.
3. Delivers error-free outputs most of the time by conforming to 3. Promotes a creative climate and inspires co – workers to develop
standard operating procedures correctly and consistently. Able original ideas or solutions.
to produce very satisfactory quality of work In terms of 4. Translates creative thinking into tangible changes and solutions
usefulness/acceptability and completeness with no supervision that improve the work unit and organization.
required. 5. Uses ingenious methods to accomplish responsibilities.
4. Expresses a desire to do better and may express frustration at Demonstrates resourcefulness and the ability to succeed with
waste or inefficiency. May focus on new or more precise ways of minimal resources.
meeting goals set.
5. Makes specific changes in the system or in own work methods to
improve performance. Examples may include doing something
better, faster, at a lower cost, more efficiently; or improving
5 – Role model; 4 – Consistently demonstrates; 3 – Most of the time demonstrates; 2 – Sometimes demonstrates; 1 – Rarely demonstrates
Over-all Rating: