Export and
Export and
Export and
una gran habilidad para ser aplicada en cualquier empresa, aquellas personas que la poseen,
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Abstract
The main purpose of this paper is to identify the key factors that enhance price competitiveness
in export markets. Export price setting is a crucial managerial decision determining the ability to
factors and a congruence of pricing decisions and actions by the company. Competitive export
price should be flexible and change over time due to external and internal environmental
conditions. Based on the reviewed and examined scientific research findings, the article
establishes the most important environmental factors that have an impact on price
competitiveness in export markets. Their probable effect on export pricing decisions has been
Scientific studies on export pricing practices are collected and reviewed. The research methods
used in the article are systemic and comparative scientific literature analysis.
2015 The Authors. Published by Elsevier Ltd. This is an open access article under the CC
BY-NC-ND license
Business
Keywords: Export pricing; External factors; Internal factors; Export experience; Competitive
intensity.
Introduction
Price is one of the most important factors of the competitive situation, which has a direct impact
on the exporting company's sales and profitability. Price is also the most flexible element of the
marketing mix which can be quickly adapted to environmental changes. Moreover, the
consequences of price changes are more direct and immediate than those of any other marketing
mix instrument, as they result in subsequent customer and, in most cases, competitor reactions
ACTIVIDAD DE APRENDIZAJE 10 4
(Stöttinger, 2001). Kohli and Suri (2011) argue that pricing is a creative exercise in math and
behavioural psychology. Furthermore, even minor fluctuations in pricing can have a significant
Many researchers agree that price can be the easiest and the fastest way to increase
competitiveness (Hinterhuber & Liozu, 2014; Obadia & Stöttinger, 2015; Dolgui & Proth, 2010).
Smith, Sinha, Lancioni and Forman (1999) state that pricing is the dominant competitive
weapon. The results of Hinterhuber and Liozu (2014) research show that companies which
shows that innovation in pricing may be a company's most powerful source of competitive
advantage.
However, pricing decisions can be complicated because of the uncertainties associated with
today's dynamic environments. Nowadays traditional price strategies are changing very rapidly,
sometimes evolving into dynamic and complex pricing policies aimed at dealing with the new
2014). This is especially true for export pricing which is confronted with additional
environmental factors. Obadia (2013) states that setting appropriate export prices is crucial to a
company's economic performance, but it is also highly demanding because of the complexity and
In order to set a more competitive export price it is not enough to rely only on fundamental
knowledge of pricing, previous experience, and intuition. This requires reliable and
these factors and competent interpretation of their impact allows to increase the efficiency of
ACTIVIDAD DE APRENDIZAJE 10 5
fairly quickly may also contribute to pricing errors that affect the company's performance
adversely (Iyer, Xiao, Sharma, & Nicholson, 2015). Changes in the environment require new
solutions, and export pricing decisions should be regularly reviewed, monitored and adjusted
In addition to the lack of information and the risk faced by the exporter, researchers point out
such export pricing related issues: heightened competition, different trade customs,
documentation, language barriers, bureaucracy, gray market activities, longer terms of payment,
volatile exchange rates and other legal, institutional and cultural barriers (Myers, Cavusgil, &
Diamantopoulos, 2002; Solberg, Stöttinger, & Yaprak, 2006; Navarro, Losada, Ruzo, & Diez,
2010). Also the theoretical and practical issues of export pricing have been analyzed by Obadia
(2013; 2015), Stöttinger (2001; 2006; 2015), Sousa and Bradley (2009), Tzokas, Hart,
Argouslidis and Saren (2000), Tan and Sousa (2011), Argouslidis and Indounas (2010).
Despite the fact that environmental factors impact on export price competitiveness is emphasized
determinants, evaluation of their influence that allows to increase the competitiveness of pricing,
is missing.
The main purpose of the paper is to identify the key factors that enhance price competitiveness in
export markets.
The article complements and expands scientific studies on export pricing practices.
Scientific studies on export pricing practices are collected and reviewed. The research methods
used in the article are systemic and comparative scientific literature analysis.
ACTIVIDAD DE APRENDIZAJE 10 6
Export price setting should be approached at two different levels – the external and the internal –
and both of them must be taken into account. In the next sections we discuss the main factors of
external and internal environments which have the strongest impact on competitive export price
setting.
Export pricing has to respond effectively to the contingencies in the external environment. Iyer et
al. (2015) state that pricing is a decision that needs to be continuously examined and frequently
adjusted, consequently pricing calls for detailed information on the environment as well as
information on the impacts of prices on the company's marginal profits. According to Smith et al.
(1999) pricing in today's competitive markets is a difficult task because the fluctuations in prices
and the quick reactions by competitors to any price moves by large companies has made it
difficult to establish consistent long-term pricing policies. Rusetski (2014) argues that “the
complexity of pricing decisions and time pressures that often accompany them, prompt the need
for fast, simplified decision algorithms“. Easier access to information for customers and the
increasing dynamism of the environment have transformed the basis of competitiveness and have
led to a fact that one of the most critical elements for companies becomes the ability to set and
manage pricing strategies in order to deal with these new situations. This is especially true for
2014).
fluctuations and inflation (Tan & Sousa, 2011; Forman & Hunt, 2005; Myers et al., 2002;
Stöttinger, 2001). The choice of currency is very important in maintaining or increasing export
ACTIVIDAD DE APRENDIZAJE 10 7
market share. Foreign currency differences can move the company from having a price
advantage when its currency is undervalued to a disadvantage when its currency is overvalued.
According to Sousa and Bradley (2009), appropriate pricing strategies vary with currency
exchange rates requiring companies to develop creative pricing strategies for different markets at
different times. The currency a company chooses to use by a big part is determined by product
cost and the degree of competition. The flexibility regarding the currency used for the transaction
Myers et al. (2002) state that company is more likely to use third-country and/or indigenous
customer currencies in export pricing when: the competitive intensity of the export market is
high; the international experience of the company is high; and foreign currency volatility is high.
This approach Myers et al. (2002) base on the fact that greater involvement in exporting gives
the company better knowledge of markets, customers, and risks involved in dealing with local
currencies. As company develops more skill with complex exchange rates, it can set export
prices in various currencies. Moreover, in highly competitive markets the buyer's negotiating
position expands, and exporters are faced with increasing demand to invoice importers in their
domestic currencies.
High inflation rates in export market limit the exporter's ability to pursue profit oriented pricing
objectives, since the purchasing power of buyers is reduced. Furthermore, according to Myers et
al. (2002), exporters are more likely to pursue competitive pricing objectives (as opposed to
profit oriented objectives) when foreign currency volatility is high. Moreover, it is more
advisable to use market-oriented, rather than cost-based pricing methods when foreign currency
In order to set a competitive price, the exporter must pay an exclusive attention to the customer.
The scientific literature generally offers to find out the existing and potential customers; to
analyze motives of customer's choice to buy a company's product, or, conversely, to analyze
customer's interests to choose the products of competitors; to estimate the company's dependence
on the customers, customer's service costs; to set the largest revenue-generating customers.
Analysis of customer behaviour helps to determine the typical nuances of individual behaviour,
decision-making consistency and factors determining it, the possible reaction to price changes.
Besides, such analysis allows to forecast consumer behaviour in the future. The exporter needs to
assess the differences in ethics between users in several countries, to evaluate various traditions
and beliefs that determine an individual's behaviour. The exporter also has to take into account
In determining the price of the product, the company has to evaluate the customer's perception of
the price and how this perception leads to a decision to purchase. The offering of exceptional
value to the customer not only increases competitive advantage, but also ensures the customer's
loyalty. In order to maintain long-term relationships with customers, the exporter must evaluate
the aspects of customer perceived value. According to Smith et al. (1999), “value may be defined
as value in acquisition (role of information, expertise of salesperson, payment terms, etc.), value
in production or modification (ease of fitting into a product process, ease of fabrication, fit and
finish, etc.), value in use (after sale service, maintenance, compatibility), and value for sale
(reputation of component parts, “Intel inside”). The total set of perceived value influences the
price that the buyer is willing to pay or the price that the seller is willing to accept”. Kim, Natter
and Spann (2009) state that consumers' perceptions of different pricing models may be an
ACTIVIDAD DE APRENDIZAJE 10 9
additional opportunity for companies to differentiate themselves from competitors (by applying a
It is very important to estimate customer's reaction to the price level. If customers are not well
informed about prices, the exporter has a greater freedom of action. Myers et al. (2002) and
Indounas and Avlonitis (2009) recommend to estimate the customer sophistication, i.e. the
degree to which customers are familiar with market prices and competitive products. Export
market customers sophistication is determined by their purchasing power. When the purchasing
power is low, customer sophistication is high, and this means that customers are price sensitive,
they make a detailed price analysis and comparison; moreover, sophisticated customers make
significant efforts to find them suitable goods. When the purchasing power is high, the customer
pays less attention to prices rising, and a number of spontaneous shopping rises. Sophisticated
customers often exist in mature markets, where a competition is fierce with a wide range of
The exporter has to pay attention that degree of customer sophistication can vary widely across
foreign markets. Furthermore, customer sophistication in the export market often differs from
domestic customers. This means that exporters must deal with different levels of customer
sophistication in each market. The sophisticated customers have higher involvement; make best
choices; wise purchases; have hedonistic nature and value conscious. More sophisticated
customers better understand the cost structures of particular products and, therefore, have a
reference for „fair price“. According to Myers et al. (2002), as customer sophistication increases,
the ability of the exporter to determine the actual end-price becomes critical.
ACTIVIDAD DE APRENDIZAJE 10 10
The complexity and development of international distribution channels also influence exporter's
pricing strategy (Stöttinger, 2001; Tzokas et al., 2000; Sousa & Bradley, 2009; Obadia &
Stöttinger, 2015). The large number of middlemen in distribution channel frequently forces
According to Stöttinger (2001), the channels of distribution used by the company influence its
decision to standardize or adapt the export pricing strategy. If a company employs independent
distributors, it is more likely to differentiate prices across markets. Sousa and Bradley (2009)
argue that the level of similarity in the distribution infrastructure between the home and the
export market affects positively the degree of price adaptation. Moreover, Stöttinger (2001)
states that companies which employ their own personnel in international distribution, use
distributors, apply financial goals. It could be explained by the fact that financial goals are easier
Myers et al. (2002) maintain that control of export pricing decision by company is more likely to
increase when distribution channel is short, and competitive intensity within the export market is
low. Lancioni (2005) suggests to analyze the type of channel, distribution intensity, channel
configuration, the needs and motivations of channel intermediaries, power and influence of each
The scientific literature analyzing the impact of external environment factors on export pricing
decisions pays considerable attention to the assessment of competitors (Stöttinger, 2001; Tzokas
et al., 2000; Myers et al., 2002; Tan & Sousa, 2011). It is proposed to analyze competitors'
pricing strategy with an exclusive focus on the actual competitors' prices and competitors' cost
ACTIVIDAD DE APRENDIZAJE 10 11
situation. It is equally important to forecast the possible competitors' reactions to price changes.
An understanding of the way a competitor approaches its pricing decisions will make it possible
to better predict the likely response to a change in market conditions (Davis, Cripps, & Kutner,
1998). The competition not only determines the price level in the market, but may also influence
the price differentiation level: the more intense the competition, the more difficult to set different
prices.
The nature of pricing objectives is largely determined by the competitive intensity (Argouslidis
& Indounas, 2010; Tzokas et al., 2000; Myers et al., 2002). Intensive competition in the market
limits the freedom of company's pricing decisions, especially if a company is not a market
leader. Myers et al. (2002) state that exporters are more likely to pursue competitive pricing
objectives (as opposed to profit-oriented objectives) when the competitive intensity of the export
market is high.
A very important step in the analysis of competitors is an evaluation of reasons which cause
competitors' price changes. The exporter has to analyze the reasons of changes, the duration, and
the competitor's response to a particular price alteration. According to Dolgui and Proth (2010),
competitors' reactions depend on the size of the company, the production capacity, conjuncture
and psychology of the managers. A failure to account for the ways a competitor adjusts its prices
could result in a significant reduction in profitability (Davis et al., 1998). Price change can be
initiated by the exporter, not only by its response to competitors' price changes. An overcapacity,
a pursuit of market leadership, or declining market share due to a fierce price competition may
push the exporter to reduce prices; and on the contrary, increased costs, high demand may be
In order to set competitive prices exporters need to monitor and review competitor's prices
regularly and thoroughly. Besides, very important are the understanding and knowledge of the
overall competitive situation in the export market, the identification of key competitors, and the
Previous research suggests that company size and export experience are the most important
company's factors affecting export pricing decisions (Tan & Sousa, 2011; Argouslidis &
Indounas, 2010; Stöttinger, 2001; Tzokas et al., 2000; Solberg et al., 2006; Myers et al., 2002).
In the scientific literature we can find links between company's size, its export experience and
Stöttinger (2001) found that inexperienced exporters usually seek nonfinancial performance
goals. A greater importance to such exporters has a certain export market share capture and
maintenance rather than pursuit of particular financial results. The more experience a company
has gained internationally, the more likely it will turn to seek financial goals. Stöttinger (2001)
established that only under specific market conditions, such as market saturation or a fierce price
Argouslidis and Indounas (2010) determined that medium and small companies primarily seek
survival objectives, while large companies with more opportunities to form an independent
pricing policy, mostly seek such objectives as increasing profit, market share expansion,
Stöttinger (2001) suggests that the larger a company (in terms of employees) is, the more likely it
ACTIVIDAD DE APRENDIZAJE 10 13
will choose to centralize pricing decisions. Stöttinger (2001) and Solberg et al. (2006) found that
exporters usually set prices centrally. Centralization of pricing decisions has such advantages as
pricing practices consistent across various markets, etc. Solberg et al. (2006) maintain that
exporter's strategic pricing considerations are likely to be more effective when the exporter
governs the decision making and the actual outcome of pricing activities in its markets. In
addition, centralized pricing reduces the risk of parallel imports or gray markets caused by price
On the other hand, high competitive intensity in the export market increases the need for quick
and flexible decisions. Companies must be prepared to change prices in response to market
changes, such as competitive price shifts and currency rate changes. Such cases increase the need
for local pricing control, with close to market decision makers familiar with customers,
Similarly, Myers et al. (2002) found that control of export pricing decision by high-level
management is more likely to increase when distribution channel is short; foreign currency
volatility and inflation rate of export market are low; and competitive intensity within the export
market is low.
Export experience is associated with the choice of export price calculation method. Stöttinger
(2001) study showed that inexperienced exporters, without exception, have applied a rigid cost-
actual for novice exporters. Moreover, setting a price, which covers costs and brings a fixed
profit margin, gives the imaginary sense of stability. More experienced exporters apply a wider
ACTIVIDAD DE APRENDIZAJE 10 14
variety of pricing methods. More experienced exporters compete more actively, their pricing
practices become more sophisticated. Such exporters may take advantage of different demand
and market conditions and adjust prices accordingly (Stöttinger, 2001; Argouslidis & Indounas,
2010).
Analysis of the scientific literature has shown that relationship between export experience and
market conditions and demand. Meanwhile, differentiation gives insight into the distinctive
national features and takes advantage of demand in different markets. Experienced exporters
more often differentiate prices. Export experience expands familiarity with the peculiarities of
foreign markets, makes it easier to overcome cultural barriers, and thus increases the exporter's
ability to accurately assess and better exploit changes of demand or weak price competition.
Price standardization even in the similar of economic development export markets is likely to be
an inefficient solution.
With regard to the impact of management factors, it is important to mention the general cultural
level of the exporting company, and the company's leadership style. The level of company's
culture to a large extent is determined by management and staff training, experience and
potential. High company's culture increases speed of innovation and heightens expedition of
response to external changes creates a favourable climate for competitive pricing strategy
development and implementation. The management attitude determines approach to prices: the
exporter who treats price as a strategic tool, focuses on long-term pricing, while the exporter who
seeks certain market performance in the short run, applies price only as a tactical measure. The
exporting company's culture and company's leadership style can be attributed to long-term
ACTIVIDAD DE APRENDIZAJE 10 15
competitive advantages which are the most difficult for competitors to imitate. Navarro et al.
(2010) state that company's staff profile and training regarding export experience, language skills
and so on, is essential to the management and planning of export activity, as well as to the
that even the company image has a major impact on the success and competitiveness of
companies.
From product factors affecting the competitiveness of export price, the scientific literature
usually offers to evaluate the degree of product differentiation and product life-cycle stage (Tan
& Sousa, 2011; Tzokas et al., 2000; Stöttinger, 2001; Myers et al., 2002). Another influencing
characteristic of the product are the uniqueness of product, quality indicators, as well as
production cost.
performance. The extent to which the exporter's prices will be higher, lower or equal to
competitors' prices depends on the extent to which the exporter's product is differentiated and
According to the product life cycle model, product sales pass through several phases from its
introduction stage through growth and maturity. These phases are characterized by different
strategic pricing decisions. The profit oriented pricing is more common for new products and
more competitive pricing is standard for mature products. Besides, export pricing decisions are
burdened by the fact that exporters are often faced with different life-cycle scenarios in various
Mainly pricing in both local and export markets, determine product costs. Product costs are
relatively easily measured and provide a basis below which prices cannot go in the long-term
(Sousa & Bradley, 2009). Hansen and Solgaard (2004) state that cost-based pricing does not
necessarily neglect market conditions, but the point of departure for pricing is based on costs,
therefore the actual market conditions are not considered till later, if at all. The company has also
focus on two other key aspects of price: demand and competition, despite the fact that they are
Conclusions
Pricing is the important competitive weapon which influences company’s success in foreign
environmental factors and a congruence of pricing decisions and actions by the company.
The analysis of scientific literature has demonstrated that export price competitiveness by the
most part depends on exchange fluctuations, inflation rates, customer perceived value, customer
degree of product differentiation, stage of product life-cycle, and production costs. The changing
environment requires new solutions, and export pricing decisions should be regularly reviewed,
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The main idea of this paper is to identify the key factors that enhance price competitiveness in
export markets. Export price setting is a crucial managerial decision determining the ability to
La idea principal de este documento es identificar los factores clave que mejoran la
mercados extranjeros.
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