Resume For Blog

Elizabeth Madlinger
emadlinger@liberty.edu
Education and Learning Experiences:

Liberty University Online – Lynchburg, Virginia 6/2018-Present
M.P.H. with a concentration in Health Promotion
Member of Omega Nu Lambda Honor Society
University of South Carolina -Columbia, South Carolina 2009 - 2014

Bachelor of Science, Exercise Science
The YMCA of Columbia – Columbia, South Carolina 2013-2014
Certifications:
 American Heart Association CPR certified for children, infants and adults 09/2020
 American Heart Association First Aid certified 09/2020
Skills:
Communication - 10+ years of customer service experience in different settings. Deal with internal and
external customers at all levels via telephone and email to ensure successful communication through
active listening and productive conversation. Experience communicating with insurance providers and
case managers to plan care programs for patients and their families in a skilled nursing facility.
Problem Solving - In a variety of settings, have dealt with all types of customers. Have experience
working in fast-paced environments and have experience having to think quickly on my feet.
Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific
team goals. Experience working with a group of therapists to bring effective treatment to patients in a
skilled nursing facility.
Planning and Organizing - Refined planning and organizational skills that balance work, team support,
and filing responsibilities in a timely manner. Experience working alongside case managers to plan the
course of a patient’s care in the skilled nursing facility setting.
Finances - 10+ years of handling finances in different organizations. I have experience with making
deposits and balancing cash drawers. Also, I have experience with processing financial assistance using a
sliding government poverty scale. Experience working with the financial counselor in a skilled nursing
facility setting to provide information to families of patients and their options for payment.
Technology – Proficient in Microsoft Office programs – typing – 50 wpm; Casamba – for scheduling and
submitting billing for a skilled nursing facility therapy department; Matrixcare – for collaboration with
nursing and dietary departments in nursing facility
Work Experience
Pruitt Health Skilled Nursing Facility – Rock Hill, South Carolina 12/2017- Present
Rehab Office Coordinator
 Work directly with the Administrator and Director of Nursing to make sure residents and short-
term patients are receiving the proper therapy
 Assist physical, occupational and speech therapists in providing treatment to their patients
o Different forms of transfers
 Communicate with insurance companies providing updates on patients under their plans
 Strategize with case managers on discharge planning and appropriate care measures needed
after being released from therapy.
 Communicate with other local physician offices in scheduling appointments for patients
 Submit payroll weekly/ schedule therapists
 Work with the Therapy Outcomes Coordinator on administrative tasks
The YMCA – Beaufort, South Carolina 03/2015 – 09/2015

Membership Services/Wellness Staff
Membership Coordinator 09/2015 – 10/2017
● Supervising all front desk staff and responsibilities
● Process membership billing and membership terminations
● Setting up and maintaining personal and corporate memberships
● Making the deposit for the YMCA daily
● Communicating with members of the community and companies in the local area to promote
membership sales
● Coordinate with the Membership and Marketing Directors in planning and organizing
membership promotions and special events
● Administrative tasks handling donations and fundraising events
● Processing financial assistance using government poverty sliding scale
● Creating employee work schedules
● Hiring/training new employees
● Leadership Training “Transformational Leadership” Course completed - February 2017

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Elizabeth Madlinger

Education and Learning Experiences:

University of South Carolina -Columbia, South Carolina 2009 - 2014

The YMCA of Columbia – Columbia, South Carolina 2013-2014

The YMCA – Beaufort, South Carolina 03/2015 – 09/2015

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