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KRA-Document Control Officer

Document Control
 Performs Edits on Documents - responsible for performing edits on documents before submitting
them for approval.
 Manages Outgoing/Incoming Documents- As documentation regarding a company's major
projects enters the outgoing phase, a job duty that the document controller must perform is to
manage all documents during this phase. This involves checking the documents to make sure all
information regarding the project is up-to-date and factual. As incoming project documents
arrive, the document controller must also view these reports for validation purposes.
 Keeps Track of All Records - Keeps track of all company records by looking through both hard
files and computer database files on a regular basis. In the process of keeping track of any
changes occurring with these documents, the controller highlights any type of document
modifications so that these changes can be viewed by upper management personnel.
 Ensure that processes needed are established, implemented and maintained,
 Ensure the availability and suitability of documents for use, where and when it is needed.
 Ensure that all the documents is adequately protected ( e.g. from loss of confidentiality, improper
use, or loss of integrity).
 Ensure and check quality and compliance of documents
 Maintain master files of documents.
 Responsible for the distribution of documents to relevant people.
 Responsible for training employees on records management procedures and policies which
includes retention, retrieval, destruction and disaster recovery.
 Receive and process request for information, or RFI’s from employees or client and maintain the
requests via tracking logs.
 Organize and maintain documents , adhering to the company’s document lifecycle procedure
and archive records in accordance
 Reports to top management on the performance and any need for improvement, and
 Ensures the promotion of awareness of the customer requirements throughout the organization.
 The responsibility of a management representative can include liaison with external parties
relating to the document control and records management.

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