CASE STUDY

CLIENT > Daprex ASP Software Deployment

As an Independent Software Vendor (ISV), Daprex provides integrated financial software deployed on
iSeries and AS/400 systems to small and medium sized businesses and non-profit organizations.

CHALLENGE > SOLUTION > firewall/VPN equipment and RESULT >

customers that needed these
Daprex recognized that their The strategy was a multi-step Daprex successfully changed
solutions configured and
client base was shifting their process starting with a consul- their business model by open-
installed.
preference away from the tative evaluation of the situa- ing their market potential to
tion to identify the challenges As the ASP host provider, customers looking for lower
mid-range iSeries and AS/400
and determine steps necessary First Option configured host up-front installation costs.
operating platforms to less requirements and developed
to transition Daprex from an ISV They were also able to present
capital intensive Internet adequate infrastructure specifi-
to a dual ISV/ASP provider. a cost effective alternative to
driven NT Platforms. They cations. As the infrastructure
Daprex took advantage of First existing customers that had
needed to restructure their provider, First Option supported older systems or had outgrown
Option’s consulting expertise in
sales and installation approach virtually every step of the tran- the ASP with state-of-the-art their current systems and were
to be able to deploy their sition. physical security of the hosted considering upgrades. Originally
software as an online sub- systems. deployed for the iSeries and
iSeries and AS/400 applica-
scription based service and First Option also became AS/400 systems, Daprex soft-
tion pricing was analyzed and a
function as an Application the technical support partner ware is now also available as a
new subscription based pricing
Service Provider (ASP). model was developed. The providing direct technical and secure subscription based
model balanced external market communication assistance for application. The ASP format
Daprex needed to > Daprex clients including system reduces support costs by
price points with internal
• Restructure the application operational costs and sales administration and network and functioning with one instance
license fee to a hosting/ peripheral configuration through of the application supporting
compensation.
subscription based model. onsite and 24/7 help desk. First multiple data sets in multiple
Electronic and object-level
• Develop a multiple-client Option assumed all day-to-day client environments, facilitating
security was examined and
security structure to house aspects of system administra- program maintenance and
security protocols were
the application in an ASP tion that used to be dealt with updates. No longer forced to
environment. developed with new customer
by the end users including invest heavily in hardware
authentication and authoriza-
new user setup, system trou- capital, existing and potential
• Create the physical tion software providing an
infrastructure to host bleshooting, backup and recov- clients can now enjoy improved
electronic structure capable of
the application ery best practices, and regular data security and ease of
secure multi-client hosting. VPN
operating system maintenance. program use with low initial
• Assist their clients with the standards were developed to
investment while still running
Technical support facilitated
hardware, software and facilitate high-speed and secure
hardware, software, and data on the highly reliable IBM
data migration access from Daprex customer
migration for clients transitioning AS400 platform.
• Supply 24/7 infrastructure sites to the hosted systems.
to the ASP application format.
and helpdesk support to These standards addressed EXPERTISE >
their clients both customers with existing
• Project Consulting
• Software Development
• ASP Infrastructure Provider
• ASP Host Provider
…Daprex took advantage of First Option’s • Technical Support Provider

consulting expertise in virtually every step

of the transition…